Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. Job Title: Contract and Compliance Officer Location: London Borough of Newham Contract Type: Temporary Working Pattern: Hybrid Rate: 21.91 per hour (PAYE) or 28.57 per hour (Umbrella) This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation. Key Responsibilities Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement Procure and assess offers of temporary accommodation through compliant routes to market Carry out pre- and post-inspections of properties, including photographic evidence and written reports Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella) Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution Work closely with managing agents to agree and monitor required works and improvements Maintain accurate records using housing systems such as Northgate and Adam Housing Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office Support enforcement of occupancy standards and ensure appropriate action is taken where necessary Attend meetings and occasionally work outside normal hours to meet service demands About You Experience in contract management, compliance, or housing/property services Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations Experience conducting property inspections and identifying defects, including damp and mould issues Understanding of working with vulnerable residents within a housing needs environment Proven ability to manage supplier relationships and work within a contract compliance framework Strong analytical skills with experience producing reports and interpreting data Excellent communication skills with the ability to engage effectively with stakeholders at all levels Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Proficient in IT systems and case management databases If you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 01, 2026
Seasonal
Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. Job Title: Contract and Compliance Officer Location: London Borough of Newham Contract Type: Temporary Working Pattern: Hybrid Rate: 21.91 per hour (PAYE) or 28.57 per hour (Umbrella) This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation. Key Responsibilities Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement Procure and assess offers of temporary accommodation through compliant routes to market Carry out pre- and post-inspections of properties, including photographic evidence and written reports Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella) Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution Work closely with managing agents to agree and monitor required works and improvements Maintain accurate records using housing systems such as Northgate and Adam Housing Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office Support enforcement of occupancy standards and ensure appropriate action is taken where necessary Attend meetings and occasionally work outside normal hours to meet service demands About You Experience in contract management, compliance, or housing/property services Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations Experience conducting property inspections and identifying defects, including damp and mould issues Understanding of working with vulnerable residents within a housing needs environment Proven ability to manage supplier relationships and work within a contract compliance framework Strong analytical skills with experience producing reports and interpreting data Excellent communication skills with the ability to engage effectively with stakeholders at all levels Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Proficient in IT systems and case management databases If you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adullam Social Enterprises C.I.C
Congleton, Cheshire
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Housing Officer to work with a leading housing click apply for full job details
Aug 01, 2026
Seasonal
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Housing Officer to work with a leading housing click apply for full job details
Harrogate Housing Association
Harrogate, Yorkshire
Temporary Neighbourhood Officer Company: Harrogate Housing Association Salary: £33k per annum Location: Harrogate (Fixed Location) Temp to Perm - Initial 6-month contract Harrogate Housing Association is seeking a Temporary Neighbourhood Officer to join our dedicated team click apply for full job details
Aug 01, 2026
Contractor
Temporary Neighbourhood Officer Company: Harrogate Housing Association Salary: £33k per annum Location: Harrogate (Fixed Location) Temp to Perm - Initial 6-month contract Harrogate Housing Association is seeking a Temporary Neighbourhood Officer to join our dedicated team click apply for full job details
Job Title: ASB Officer Job Type: Temporary (Initially 1 month with potential extension) Location: North Wales Salary: £35,000 salary equivalent Hours: Full Time BRC are working closely with a Housing Association in North Wales who are looking for an experienced ASB Officer to join their team on an initial 1-month temporary contract. This is a patch-based role, with approximately 3-4 days per week spent out in the community managing a designated housing patch. The successful candidate will play a key role in delivering a high-quality housing management service, with a strong focus on anti-social behaviour while also supporting wider tenancy management functions. Duties: Manage and investigate anti-social behaviour cases from initial report through to resolution. Carry out regular estate inspections and identify any issues requiring action. Manage rent accounts and support tenants with sustaining their tenancies. Conduct tenancy sign-ups and oversee the lettings process. Build positive relationships with residents, partners and external agencies. Ensure compliance with housing policies, procedures and relevant legislation. Maintain accurate case notes and housing records using Microsoft Dynamics. Respond to customer enquiries and provide excellent customer service across all aspects of housing management. Requirements: Previous experience working within a Housing Officer or ASB Officer role. Strong knowledge of housing management, including ASB, rents, lettings and estate management. Experience using Microsoft Dynamics housing management system. Excellent communication and conflict resolution skills. Ability to manage a varied caseload and work independently across a housing patch. Full UK Driving Licence and access to a vehicle is desirable. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply. For more information, please contact Meg Smith on (phone number removed) or (phone number removed) .
Aug 01, 2026
Contractor
Job Title: ASB Officer Job Type: Temporary (Initially 1 month with potential extension) Location: North Wales Salary: £35,000 salary equivalent Hours: Full Time BRC are working closely with a Housing Association in North Wales who are looking for an experienced ASB Officer to join their team on an initial 1-month temporary contract. This is a patch-based role, with approximately 3-4 days per week spent out in the community managing a designated housing patch. The successful candidate will play a key role in delivering a high-quality housing management service, with a strong focus on anti-social behaviour while also supporting wider tenancy management functions. Duties: Manage and investigate anti-social behaviour cases from initial report through to resolution. Carry out regular estate inspections and identify any issues requiring action. Manage rent accounts and support tenants with sustaining their tenancies. Conduct tenancy sign-ups and oversee the lettings process. Build positive relationships with residents, partners and external agencies. Ensure compliance with housing policies, procedures and relevant legislation. Maintain accurate case notes and housing records using Microsoft Dynamics. Respond to customer enquiries and provide excellent customer service across all aspects of housing management. Requirements: Previous experience working within a Housing Officer or ASB Officer role. Strong knowledge of housing management, including ASB, rents, lettings and estate management. Experience using Microsoft Dynamics housing management system. Excellent communication and conflict resolution skills. Ability to manage a varied caseload and work independently across a housing patch. Full UK Driving Licence and access to a vehicle is desirable. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply. For more information, please contact Meg Smith on (phone number removed) or (phone number removed) .
Karter Thomas Recruitment is delighted to be recruiting on behalf of our client for an experienced Compliance Manager to lead the delivery of landlord health and safety compliance across a diverse residential property portfolio. This is an excellent opportunity for a compliance professional with a strong background in social housing, property services, or asset management to take ownership of critical statutory compliance functions while leading a dedicated team and managing key contractor relationships. The Role You will be responsible for ensuring that all landlord health and safety obligations are effectively managed and delivered. You will lead a team of Compliance Officers and work closely with internal stakeholders, contractors, and regulatory bodies to ensure the organisation remains fully compliant with all relevant legislation and regulatory requirements. You will play a pivotal role in driving service excellence, continuous improvement, and customer-focused compliance delivery. Key Responsibilities Lead and manage the organisation's landlord health and safety compliance functions. Directly manage a team of: 5 (including Compliance Officers) Ensure compliance across key areas including: Gas Safety/Fire Safety/ Electrical Safety/ Asbestos Management/ Legionella and Water Safety/ Lifting Equipment Awaab's Law requirements Effectively manage compliance contracts, contractors, and service providers. Develop, monitor, and improve compliance programmes, systems, and procedures. Oversee audits, quality assurance processes, and regulatory reporting. Monitor compliance performance and provide regular reports to senior management and board-level stakeholders. Manage associated budgets and identify value-for-money opportunities. Lead procurement exercises for relevant contracts. Handle customer complaints and ensure effective resolutions are achieved. Work collaboratively with housing, support, finance, and leasehold teams to deliver high-quality services. Act as the organisation's subject matter expert on landlord health and safety compliance. Participate in an out-of-hours management rota as required. About You We are seeking an experienced compliance professional with a strong understanding of social housing legislation and landlord responsibilities. Essential Requirements Relevant professional qualification or equivalent experience. Proven experience leading a property services, compliance, or asset management function. Significant expertise in one or more of the following: Landlord Health & Safety Compliance Responsive Maintenance Planned Investment Programmes Extensive knowledge of housing, leasehold, property and health & safety legislation. Experience managing teams, contractors, and service performance. Strong contract management and budget management experience. Experience working within the social housing sector. Strong IT skills and experience using asset management and compliance systems. Desirable Experience using Open Housing Asset Management or a similar housing asset management system. Additional Information Enhanced DBS check required. Full UK driving licence and access to a vehicle may be advantageous depending on operational requirements. This role offers the opportunity to make a significant impact within a values-driven housing organisation committed to providing safe, high-quality homes and services for its residents. To apply or find out more, please contact Karter Thomas Recruitment today.
Aug 01, 2026
Full time
Karter Thomas Recruitment is delighted to be recruiting on behalf of our client for an experienced Compliance Manager to lead the delivery of landlord health and safety compliance across a diverse residential property portfolio. This is an excellent opportunity for a compliance professional with a strong background in social housing, property services, or asset management to take ownership of critical statutory compliance functions while leading a dedicated team and managing key contractor relationships. The Role You will be responsible for ensuring that all landlord health and safety obligations are effectively managed and delivered. You will lead a team of Compliance Officers and work closely with internal stakeholders, contractors, and regulatory bodies to ensure the organisation remains fully compliant with all relevant legislation and regulatory requirements. You will play a pivotal role in driving service excellence, continuous improvement, and customer-focused compliance delivery. Key Responsibilities Lead and manage the organisation's landlord health and safety compliance functions. Directly manage a team of: 5 (including Compliance Officers) Ensure compliance across key areas including: Gas Safety/Fire Safety/ Electrical Safety/ Asbestos Management/ Legionella and Water Safety/ Lifting Equipment Awaab's Law requirements Effectively manage compliance contracts, contractors, and service providers. Develop, monitor, and improve compliance programmes, systems, and procedures. Oversee audits, quality assurance processes, and regulatory reporting. Monitor compliance performance and provide regular reports to senior management and board-level stakeholders. Manage associated budgets and identify value-for-money opportunities. Lead procurement exercises for relevant contracts. Handle customer complaints and ensure effective resolutions are achieved. Work collaboratively with housing, support, finance, and leasehold teams to deliver high-quality services. Act as the organisation's subject matter expert on landlord health and safety compliance. Participate in an out-of-hours management rota as required. About You We are seeking an experienced compliance professional with a strong understanding of social housing legislation and landlord responsibilities. Essential Requirements Relevant professional qualification or equivalent experience. Proven experience leading a property services, compliance, or asset management function. Significant expertise in one or more of the following: Landlord Health & Safety Compliance Responsive Maintenance Planned Investment Programmes Extensive knowledge of housing, leasehold, property and health & safety legislation. Experience managing teams, contractors, and service performance. Strong contract management and budget management experience. Experience working within the social housing sector. Strong IT skills and experience using asset management and compliance systems. Desirable Experience using Open Housing Asset Management or a similar housing asset management system. Additional Information Enhanced DBS check required. Full UK driving licence and access to a vehicle may be advantageous depending on operational requirements. This role offers the opportunity to make a significant impact within a values-driven housing organisation committed to providing safe, high-quality homes and services for its residents. To apply or find out more, please contact Karter Thomas Recruitment today.
Housing Solutions Officer We are seeking an experienced and highly motivated Housing Solutions Officer to join our Housing Solutions & Prevention Service. The postholder will play an integral role in delivering early intervention and homelessness prevention in accordance with the Housing (Wales) Act 2014 . Working directly with households at risk of homelessness, you will provide tailored and comprehensive housing advice, negotiate with landlords and family members, develop Personal Housing Plans, and support clients to sustain accommodation wherever it is safe and appropriate to do so. The successful candidate will demonstrate a strong working knowledge of the Housing (Wales) Act 2014, effective case management skills, and a clear commitment to supporting vulnerable individuals to achieve positive and sustainable housing outcomes. You will be empathetic, well-organised, and able to work collaboratively within a fast-paced statutory environment. Purpose of the Role Housing Solutions Officer The Housing Solutions Officer will deliver a comprehensive, person-centred housing advice and homelessness prevention service in accordance with the Housing (Wales) Act 2014 . The postholder will focus on early intervention , working proactively with households to prevent homelessness at the earliest possible stage, resolve housing difficulties, and promote sustainable long-term housing outcomes. This role requires strong working knowledge and practical experience of applying the duties set out under the Housing (Wales) Act 2014, including S66 Prevention Duty, S73 Relief Duty, and S75 Final Duty. What you will Deliver Housing Solutions Officer Prevent homelessness and resolve housing problems through effective early intervention and advice. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014 . Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options. Support applicants to complete online applications to the Common Housing Register. Prevent homelessness and resolve housing problems through effective early intervention and advice. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014 . Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options. Support applicants to complete online applications to the Common Housing Registe Homelessness Prevention Functions Housing Solutions Officer Provide telephone, online and face-to-face housing advice, ensuring customers understand their rights, responsibilities and housing options. Conduct effective, customer-focused housing solutions interviews, gathering accurate and relevant information. Maintain strong understanding of housing solutions and clearly communicate options that support the prevention and relief of homelessness within legislation. Demonstrate a thorough understanding of how homelessness prevention aligns with duties under the Housing (Wales) Act 2014. Maintain knowledge of relevant legislation, case law and private sector tenancy regulations, advising customers on legal rights and remedies. Participate in outreach at external venues including hospitals, and community buildings. Apply creativity and flexibility within legal frameworks to secure the best possible outcomes for customers. Use homelessness prevention funds appropriately to support households to avoid or resolve homelessness. Manage a caseload efficiently, ensuring timely and appropriate legal casework that meets statutory duties. Conduct home visits where necessary to prevent homelessness and promote solutions. Promote private rented sector opportunities where suitable and lawful. Build effective relationships with private landlords to prevent accommodation loss and support tenancy sustainment. Maintain accurate, detailed casework records and ensure all contacts and outcomes are recorded correctly. Work jointly with other departments and teams, including Children's Services, to undertake joint assessments and support complex cases. Homelessness Assessment Functions Housing Solutions Officer Interview customers who are homeless or at risk of homelessness, ensuring sensitive and thorough assessment. Make detailed enquiries with external agencies to verify information, investigate circumstances fully, and protect public resources. Investigate homelessness applications in accordance with the Housing (Wales) Act 2014, using relevant law and case law to inform decisions. Make statutory decisions and issue high-quality legal decision letters clearly explaining legislation, reasoning, and review rights. Identify cases involving fraud or misrepresentation and escalate appropriately. Identify high-risk situations and make necessary referrals to Police, Social Services, or other safeguarding agencies. Ensure all relevant medical and social information is considered during assessment and rehousing processes. Determine when temporary or emergency accommodation is required and arrange suitable placements. Ensure accurate transfer of information to the team responsible for booking temporary accommodation. Determine whether the Council's duty has ended where an applicant vacates or is evicted from temporary accommodation. Make statutory decisions under the supervision of the Team Leader, ensuring void periods are minimised. Assess whether the Council has a statutory duty to protect an applicant's personal property and make arrangements as required. Clearly explain decisions, both verbally and in writing, when no homelessness duty is owed.
Aug 01, 2026
Contractor
Housing Solutions Officer We are seeking an experienced and highly motivated Housing Solutions Officer to join our Housing Solutions & Prevention Service. The postholder will play an integral role in delivering early intervention and homelessness prevention in accordance with the Housing (Wales) Act 2014 . Working directly with households at risk of homelessness, you will provide tailored and comprehensive housing advice, negotiate with landlords and family members, develop Personal Housing Plans, and support clients to sustain accommodation wherever it is safe and appropriate to do so. The successful candidate will demonstrate a strong working knowledge of the Housing (Wales) Act 2014, effective case management skills, and a clear commitment to supporting vulnerable individuals to achieve positive and sustainable housing outcomes. You will be empathetic, well-organised, and able to work collaboratively within a fast-paced statutory environment. Purpose of the Role Housing Solutions Officer The Housing Solutions Officer will deliver a comprehensive, person-centred housing advice and homelessness prevention service in accordance with the Housing (Wales) Act 2014 . The postholder will focus on early intervention , working proactively with households to prevent homelessness at the earliest possible stage, resolve housing difficulties, and promote sustainable long-term housing outcomes. This role requires strong working knowledge and practical experience of applying the duties set out under the Housing (Wales) Act 2014, including S66 Prevention Duty, S73 Relief Duty, and S75 Final Duty. What you will Deliver Housing Solutions Officer Prevent homelessness and resolve housing problems through effective early intervention and advice. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014 . Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options. Support applicants to complete online applications to the Common Housing Register. Prevent homelessness and resolve housing problems through effective early intervention and advice. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014 . Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options. Support applicants to complete online applications to the Common Housing Registe Homelessness Prevention Functions Housing Solutions Officer Provide telephone, online and face-to-face housing advice, ensuring customers understand their rights, responsibilities and housing options. Conduct effective, customer-focused housing solutions interviews, gathering accurate and relevant information. Maintain strong understanding of housing solutions and clearly communicate options that support the prevention and relief of homelessness within legislation. Demonstrate a thorough understanding of how homelessness prevention aligns with duties under the Housing (Wales) Act 2014. Maintain knowledge of relevant legislation, case law and private sector tenancy regulations, advising customers on legal rights and remedies. Participate in outreach at external venues including hospitals, and community buildings. Apply creativity and flexibility within legal frameworks to secure the best possible outcomes for customers. Use homelessness prevention funds appropriately to support households to avoid or resolve homelessness. Manage a caseload efficiently, ensuring timely and appropriate legal casework that meets statutory duties. Conduct home visits where necessary to prevent homelessness and promote solutions. Promote private rented sector opportunities where suitable and lawful. Build effective relationships with private landlords to prevent accommodation loss and support tenancy sustainment. Maintain accurate, detailed casework records and ensure all contacts and outcomes are recorded correctly. Work jointly with other departments and teams, including Children's Services, to undertake joint assessments and support complex cases. Homelessness Assessment Functions Housing Solutions Officer Interview customers who are homeless or at risk of homelessness, ensuring sensitive and thorough assessment. Make detailed enquiries with external agencies to verify information, investigate circumstances fully, and protect public resources. Investigate homelessness applications in accordance with the Housing (Wales) Act 2014, using relevant law and case law to inform decisions. Make statutory decisions and issue high-quality legal decision letters clearly explaining legislation, reasoning, and review rights. Identify cases involving fraud or misrepresentation and escalate appropriately. Identify high-risk situations and make necessary referrals to Police, Social Services, or other safeguarding agencies. Ensure all relevant medical and social information is considered during assessment and rehousing processes. Determine when temporary or emergency accommodation is required and arrange suitable placements. Ensure accurate transfer of information to the team responsible for booking temporary accommodation. Determine whether the Council's duty has ended where an applicant vacates or is evicted from temporary accommodation. Make statutory decisions under the supervision of the Team Leader, ensuring void periods are minimised. Assess whether the Council has a statutory duty to protect an applicant's personal property and make arrangements as required. Clearly explain decisions, both verbally and in writing, when no homelessness duty is owed.
We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!
Aug 01, 2026
Seasonal
We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!
4Recruitment Services seeking an experienced and customer-focused Housing Solutions Officer to join our clients busy Housing Solutions Service in Manchester. The Housing Solutions Service provides a vital role in delivering statutory responsibilities under the Homelessness Reduction Act 2017 , working with individuals and families to prevent homelessness wherever possible and support those who require assistance to secure suitable accommodation. The Role As a Housing Solutions Officer, you will provide a responsive and professional housing service to customers experiencing housing difficulties. You will work directly with applicants to understand their circumstances, identify appropriate housing options, and provide advice, guidance, and practical support to help resolve their housing needs. The successful candidate will manage a varied caseload, working with individuals who may be experiencing complex challenges, including those at risk of homelessness, rough sleeping, or domestic abuse. You will use a strengths-based approach to assess needs, develop realistic solutions, and support customers to achieve positive outcomes. This role requires excellent communication, negotiation, and decision-making skills, alongside the ability to work effectively in a fast-paced environment. Key Responsibilities Provide high-quality housing advice, guidance, and support to residents facing housing challenges. Work proactively to prevent homelessness through early intervention and effective case management. Assess housing circumstances and determine appropriate housing options and solutions. Develop, review, and monitor Personal Housing Plans with applicants to achieve realistic outcomes. Investigate cases, gather relevant information, and make confident decisions in line with legislation and policy. Provide support and advice to customers who may require emergency accommodation. Work collaboratively with internal teams, partner agencies, landlords, and community organisations. Promote a range of housing options, including the private rented sector, as positive housing solutions. Maintain up-to-date knowledge of local housing services and support networks. Undertake home visits and deliver services across community locations and partner organisations when required. ESSENTIAL REQUIREMENTS INCLUDE: Previous experience working within housing, homelessness, tenancy management, or a related service area. Knowledge and understanding of homelessness legislation and the Homelessness Reduction Act 2017. Strong assessment, investigation, and decision-making skills. Enhanced DBS check. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Aug 01, 2026
Contractor
4Recruitment Services seeking an experienced and customer-focused Housing Solutions Officer to join our clients busy Housing Solutions Service in Manchester. The Housing Solutions Service provides a vital role in delivering statutory responsibilities under the Homelessness Reduction Act 2017 , working with individuals and families to prevent homelessness wherever possible and support those who require assistance to secure suitable accommodation. The Role As a Housing Solutions Officer, you will provide a responsive and professional housing service to customers experiencing housing difficulties. You will work directly with applicants to understand their circumstances, identify appropriate housing options, and provide advice, guidance, and practical support to help resolve their housing needs. The successful candidate will manage a varied caseload, working with individuals who may be experiencing complex challenges, including those at risk of homelessness, rough sleeping, or domestic abuse. You will use a strengths-based approach to assess needs, develop realistic solutions, and support customers to achieve positive outcomes. This role requires excellent communication, negotiation, and decision-making skills, alongside the ability to work effectively in a fast-paced environment. Key Responsibilities Provide high-quality housing advice, guidance, and support to residents facing housing challenges. Work proactively to prevent homelessness through early intervention and effective case management. Assess housing circumstances and determine appropriate housing options and solutions. Develop, review, and monitor Personal Housing Plans with applicants to achieve realistic outcomes. Investigate cases, gather relevant information, and make confident decisions in line with legislation and policy. Provide support and advice to customers who may require emergency accommodation. Work collaboratively with internal teams, partner agencies, landlords, and community organisations. Promote a range of housing options, including the private rented sector, as positive housing solutions. Maintain up-to-date knowledge of local housing services and support networks. Undertake home visits and deliver services across community locations and partner organisations when required. ESSENTIAL REQUIREMENTS INCLUDE: Previous experience working within housing, homelessness, tenancy management, or a related service area. Knowledge and understanding of homelessness legislation and the Homelessness Reduction Act 2017. Strong assessment, investigation, and decision-making skills. Enhanced DBS check. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Housing Benefits Officer Location: Mainly remoteOffice attenance every 3 months Rate: £27.92 per hour (Umbrella) Contract: Temporary Ongoing Contract We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis. This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.Key Responsibilities Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently Manage new claims, changes in circumstances, overpayments, and appeals Ensure all assessments are completed in line with current legislation and council policies Handle customer enquiries and provide advice on benefit entitlement Maintain accurate case records and update systems accordingly Liaise with internal departments and external agencies where required Support the team in achieving performance targets and service standards Requirements Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority Strong working knowledge of Housing Benefit and Council Tax Reduction regulations Experience using benefits systems within a council environment Excellent attention to detail and organisational skills Strong communication and customer service abilities PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Aug 01, 2026
Seasonal
Housing Benefits Officer Location: Mainly remoteOffice attenance every 3 months Rate: £27.92 per hour (Umbrella) Contract: Temporary Ongoing Contract We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis. This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.Key Responsibilities Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently Manage new claims, changes in circumstances, overpayments, and appeals Ensure all assessments are completed in line with current legislation and council policies Handle customer enquiries and provide advice on benefit entitlement Maintain accurate case records and update systems accordingly Liaise with internal departments and external agencies where required Support the team in achieving performance targets and service standards Requirements Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority Strong working knowledge of Housing Benefit and Council Tax Reduction regulations Experience using benefits systems within a council environment Excellent attention to detail and organisational skills Strong communication and customer service abilities PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
About The role The key purpose of this role is to conduct occupancy inspections of temporary accommodations provided by the Councils for homeless households. In addition, you will be performing checks, this role will manage the innovative inspection TA checker being developed by the Council. Your responsibilities include liaising with landlords to ensure compliance with their obligations, including standards of repairs and maintenance. The position requires an organised individual who can communicate effectively, conduct inspections at multiple sites. We want people who thrive on providing excellent services to homeless households and act as a contact point for accommodation providers working with the Council. Additional duties include addressing any repair issues, assessing accommodation suitability under the 1996 Housing Act (as amended), responding to safeguarding concerns, overseeing legal matters related to occupancy and handling unauthorised occupants. For this role, you will need to have knowledge of temporary Accommodation provision. You will need access to a car and have a driving license for this role. Essential qualifications, skills and experience Strong communication, mediation and interpersonal skills. Experience of carrying out property inspections and knowledge of housing standards. Track record of dealing with landlords and providers. Experience in conducting suitability assessments and providing ongoing housing support to individuals and families. Knowledge of relevant Temporary Accommodation regulations and standards. Ability to work independently and as part of a team.
Aug 01, 2026
Contractor
About The role The key purpose of this role is to conduct occupancy inspections of temporary accommodations provided by the Councils for homeless households. In addition, you will be performing checks, this role will manage the innovative inspection TA checker being developed by the Council. Your responsibilities include liaising with landlords to ensure compliance with their obligations, including standards of repairs and maintenance. The position requires an organised individual who can communicate effectively, conduct inspections at multiple sites. We want people who thrive on providing excellent services to homeless households and act as a contact point for accommodation providers working with the Council. Additional duties include addressing any repair issues, assessing accommodation suitability under the 1996 Housing Act (as amended), responding to safeguarding concerns, overseeing legal matters related to occupancy and handling unauthorised occupants. For this role, you will need to have knowledge of temporary Accommodation provision. You will need access to a car and have a driving license for this role. Essential qualifications, skills and experience Strong communication, mediation and interpersonal skills. Experience of carrying out property inspections and knowledge of housing standards. Track record of dealing with landlords and providers. Experience in conducting suitability assessments and providing ongoing housing support to individuals and families. Knowledge of relevant Temporary Accommodation regulations and standards. Ability to work independently and as part of a team.
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 01, 2026
Full time
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Interim Education Place Planning Officer West Berkshire (Hybrid Working) 18.5 hours per week £30 per hour (Umbrella) An exciting opportunity has arisen for an experienced Education Place Planning Officer to join a busy Place Planning team on an interim basis. This role will play a key part in ensuring education infrastructure keeps pace with housing growth, with a focus on strategic development and the delivery of sufficient school places. The Role Working within the Place Planning function, you will lead on education place planning activities, developing robust evidence to support school place requirements, negotiating developer contributions and helping to ensure education infrastructure is delivered at the right time to meet demand. Key responsibilities include: Leading education place planning for strategic housing developments. Negotiating education mitigation and Section 106 developer contributions. Developing and maintaining pupil forecasts, capacity assessments and evidence bases. Preparing reports, briefings and business cases for senior leaders and elected Members. Managing risks relating to school place sufficiency, funding and infrastructure delivery. Representing the organisation at meetings with developers, schools and external partners. Supporting continuous improvement in education place planning and infrastructure delivery. You'll bring: Experience of education place planning and school place forecasting. Strong knowledge of planning legislation, Section 106 agreements and developer contributions. Experience of managing complex projects within a local authority or similar environment. Excellent analytical, communication and stakeholder management skills. The ability to present clear, evidence-based recommendations to a range of audiences. Strong project management skills with the ability to manage competing priorities. A relevant degree (or equivalent experience) in planning, education, public policy or a related discipline. Strong IT skills, including Microsoft Excel, SharePoint, Teams and Copilot. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Aug 01, 2026
Contractor
Interim Education Place Planning Officer West Berkshire (Hybrid Working) 18.5 hours per week £30 per hour (Umbrella) An exciting opportunity has arisen for an experienced Education Place Planning Officer to join a busy Place Planning team on an interim basis. This role will play a key part in ensuring education infrastructure keeps pace with housing growth, with a focus on strategic development and the delivery of sufficient school places. The Role Working within the Place Planning function, you will lead on education place planning activities, developing robust evidence to support school place requirements, negotiating developer contributions and helping to ensure education infrastructure is delivered at the right time to meet demand. Key responsibilities include: Leading education place planning for strategic housing developments. Negotiating education mitigation and Section 106 developer contributions. Developing and maintaining pupil forecasts, capacity assessments and evidence bases. Preparing reports, briefings and business cases for senior leaders and elected Members. Managing risks relating to school place sufficiency, funding and infrastructure delivery. Representing the organisation at meetings with developers, schools and external partners. Supporting continuous improvement in education place planning and infrastructure delivery. You'll bring: Experience of education place planning and school place forecasting. Strong knowledge of planning legislation, Section 106 agreements and developer contributions. Experience of managing complex projects within a local authority or similar environment. Excellent analytical, communication and stakeholder management skills. The ability to present clear, evidence-based recommendations to a range of audiences. Strong project management skills with the ability to manage competing priorities. A relevant degree (or equivalent experience) in planning, education, public policy or a related discipline. Strong IT skills, including Microsoft Excel, SharePoint, Teams and Copilot. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Vivid's client in the East Midlands is currently looking for an experienced Housing Options Officer for a minimum of 6 months. - Housing Options Officer - East Midlands - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness legislation in a Local Authority setting. Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately. Experience working with Single Homeless and Rough Sleepers. If you feel you meet the above requirements and are interested in applying, please get in touch with Oscar Bennison on (phone number removed) and submit an up to date CV Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Aug 01, 2026
Contractor
Vivid's client in the East Midlands is currently looking for an experienced Housing Options Officer for a minimum of 6 months. - Housing Options Officer - East Midlands - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness legislation in a Local Authority setting. Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately. Experience working with Single Homeless and Rough Sleepers. If you feel you meet the above requirements and are interested in applying, please get in touch with Oscar Bennison on (phone number removed) and submit an up to date CV Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Vivid's client in the North West is currently looking for an experienced Housing Options Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience. - Housing Options Officer - North West - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness legislation in a Local Authority setting. Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately. Experience working with Single Homeless and Rough Sleepers.
Aug 01, 2026
Contractor
Vivid's client in the North West is currently looking for an experienced Housing Options Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience. - Housing Options Officer - North West - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness legislation in a Local Authority setting. Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately. Experience working with Single Homeless and Rough Sleepers.
A reputable Housing Provider is currently seeking an Private Housing Standards Officer (Office Based) to join their busy Private Sector Housing team in London. This is a key role in improving housing conditions across the borough and protecting residents living within the private rented sector. Rate: £30.00 - £31.17 per hour (40 Umbrella) Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based (x4 days on site)This is an excellent opportunity for an environmental health, private sector housing, or housing enforcement professional with experience of HHSRS inspections , HMO regulation , housing enforcement , and private sector housing standards. You will be responsible for investigating housing condition complaints , regulating HMOs , improving standards within the private rented sector, and taking both informal and formal enforcement action where required. Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector Conduct property inspections and undertake Housing Health and Safety Rating System (HHSRS) assessments Investigate and regulate Houses in Multiple Occupation (HMOs) ensuring compliance with housing legislation and management regulations Work proactively with landlords, managing agents and tenants to secure property improvements and compliance with statutory requirements Serve statutory notices and progress enforcement action in accordance with relevant legislation and organisational policies Prepare detailed case files, witness statements and legal documentation for enforcement proceedings Attend court hearings, tribunals and legal proceedings where required Support the delivery and enforcement of Mandatory, Additional and Selective Licensing Schemes Investigate reports of empty homes and work with owners and stakeholders to bring properties back into use Promote compliance with Minimum Energy Efficiency Standards (MEES) and support wider housing and energy efficiency initiatives Maintain accurate case records and reports using housing and enforcement management systems Work collaboratively with internal departments and external agencies including Legal Services, Trading Standards, Police and partner organisations About You Experience within Private Sector Housing, Environmental Health, Housing Enforcement or Property Standards Strong knowledge of the Housing Act 2004, HHSRS and HMO legislation Experience undertaking housing inspections and assessing housing hazards Knowledge of enforcement procedures, statutory notices and legal processes Experience preparing evidence and attending court or tribunal proceedings Strong communication and negotiation skills with the ability to engage landlords, tenants and stakeholders effectively Excellent report writing, case management and organisational skills A customer-focused approach combined with a commitment to improving housing standards Desirable Experience HMO Licensing and compliance enforcement Empty Homes initiatives and enforcement Energy Efficiency, MEES and fuel poverty projects Experience using Uniform or similar case management systems Environmental Health or Housing-related qualifications What's on Offer Opportunity to join a highly respected housing organisation making a real impact on local communities Varied and rewarding caseload covering enforcement, inspections and housing standards improvement Flexible and hybrid working arrangements Supportive and collaborative team environment Excellent professional development opportunities Competitive salary and benefits package This role offers the opportunity to make a tangible difference to residents' lives by ensuring safe, healthy and compliant housing standards across the private rented sector. Apply Now for the Private Housing Standards Officer.
Aug 01, 2026
Seasonal
A reputable Housing Provider is currently seeking an Private Housing Standards Officer (Office Based) to join their busy Private Sector Housing team in London. This is a key role in improving housing conditions across the borough and protecting residents living within the private rented sector. Rate: £30.00 - £31.17 per hour (40 Umbrella) Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based (x4 days on site)This is an excellent opportunity for an environmental health, private sector housing, or housing enforcement professional with experience of HHSRS inspections , HMO regulation , housing enforcement , and private sector housing standards. You will be responsible for investigating housing condition complaints , regulating HMOs , improving standards within the private rented sector, and taking both informal and formal enforcement action where required. Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector Conduct property inspections and undertake Housing Health and Safety Rating System (HHSRS) assessments Investigate and regulate Houses in Multiple Occupation (HMOs) ensuring compliance with housing legislation and management regulations Work proactively with landlords, managing agents and tenants to secure property improvements and compliance with statutory requirements Serve statutory notices and progress enforcement action in accordance with relevant legislation and organisational policies Prepare detailed case files, witness statements and legal documentation for enforcement proceedings Attend court hearings, tribunals and legal proceedings where required Support the delivery and enforcement of Mandatory, Additional and Selective Licensing Schemes Investigate reports of empty homes and work with owners and stakeholders to bring properties back into use Promote compliance with Minimum Energy Efficiency Standards (MEES) and support wider housing and energy efficiency initiatives Maintain accurate case records and reports using housing and enforcement management systems Work collaboratively with internal departments and external agencies including Legal Services, Trading Standards, Police and partner organisations About You Experience within Private Sector Housing, Environmental Health, Housing Enforcement or Property Standards Strong knowledge of the Housing Act 2004, HHSRS and HMO legislation Experience undertaking housing inspections and assessing housing hazards Knowledge of enforcement procedures, statutory notices and legal processes Experience preparing evidence and attending court or tribunal proceedings Strong communication and negotiation skills with the ability to engage landlords, tenants and stakeholders effectively Excellent report writing, case management and organisational skills A customer-focused approach combined with a commitment to improving housing standards Desirable Experience HMO Licensing and compliance enforcement Empty Homes initiatives and enforcement Energy Efficiency, MEES and fuel poverty projects Experience using Uniform or similar case management systems Environmental Health or Housing-related qualifications What's on Offer Opportunity to join a highly respected housing organisation making a real impact on local communities Varied and rewarding caseload covering enforcement, inspections and housing standards improvement Flexible and hybrid working arrangements Supportive and collaborative team environment Excellent professional development opportunities Competitive salary and benefits package This role offers the opportunity to make a tangible difference to residents' lives by ensuring safe, healthy and compliant housing standards across the private rented sector. Apply Now for the Private Housing Standards Officer.
Senior Housing Support Officer £34,000 Permanent 37 hrs pw Heckmondwike Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Senior Housing Support Officer to work within their hostel-based services for young people aged 16- 25 years. The role will require shift working either 8:30am- 4pm or 2pm-10pm across Monday - Friday. Some weekend working will be required. The successful postholder will be responsible for the supervision of a team of 5, comprised of Housing Support Officers and Night Support Workers. Responsibilities of the Senior Housing Support Officer: Delivering a high-quality support service to young people aged 16-25 years living within a hostel based setting Managing a small caseload of clients Supervising a team of 5 staff members Ensuring staff rotas are updated and covered in times of absence Maintaining and monitoring policies and procedures within the team Supporting colleagues within the team through training and coaching Developing and maintaining effective working relationships with external working partners Essential Criteria of the Senior Housing Support Officer: Experience in supported housing or accommodation-based services. Experience working within a supervisory / team leader capacity within a similar environment Ability to work flexibly across sites, including evenings and weekends. Benefits of the Senior Housing Support Officer: 26 days annual leave (rising to 31 after 5 years service) Group pension scheme, matched up to 9% BUPA Health Cash Plan Opportunity to buy and sell back annual leave Cycle to work scheme To be considered for this exciting role, please contact Bethan Hall (Director) at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, please deem your application unsuccessful.
Aug 01, 2026
Full time
Senior Housing Support Officer £34,000 Permanent 37 hrs pw Heckmondwike Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Senior Housing Support Officer to work within their hostel-based services for young people aged 16- 25 years. The role will require shift working either 8:30am- 4pm or 2pm-10pm across Monday - Friday. Some weekend working will be required. The successful postholder will be responsible for the supervision of a team of 5, comprised of Housing Support Officers and Night Support Workers. Responsibilities of the Senior Housing Support Officer: Delivering a high-quality support service to young people aged 16-25 years living within a hostel based setting Managing a small caseload of clients Supervising a team of 5 staff members Ensuring staff rotas are updated and covered in times of absence Maintaining and monitoring policies and procedures within the team Supporting colleagues within the team through training and coaching Developing and maintaining effective working relationships with external working partners Essential Criteria of the Senior Housing Support Officer: Experience in supported housing or accommodation-based services. Experience working within a supervisory / team leader capacity within a similar environment Ability to work flexibly across sites, including evenings and weekends. Benefits of the Senior Housing Support Officer: 26 days annual leave (rising to 31 after 5 years service) Group pension scheme, matched up to 9% BUPA Health Cash Plan Opportunity to buy and sell back annual leave Cycle to work scheme To be considered for this exciting role, please contact Bethan Hall (Director) at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, please deem your application unsuccessful.
Housing Compliance Administrator - FLAGEL Experience Essential I am recruiting for an experienced Housing Compliance Administrator to join a busy asset compliance team within a social housing organisation. This is not a general administration position . Applicants must have previous experience working within a social housing compliance function and practical knowledge of the FLAGEL compliance areas . Candidates without this experience will not be considered. The Role You will provide specialist administrative support across statutory housing compliance, ensuring property safety records, works orders, appointments, certificates and compliance trackers are accurate, complete and kept up to date. You will work closely with compliance officers, contractors and internal property teams to monitor outstanding actions, chase overdue works and identify gaps that could place the organisation at risk of non-compliance. Key Responsibilities Providing administrative support across the FLAGEL compliance workstreams Updating housing compliance systems, databases and trackers Raising works orders using the correct compliance codes and job descriptions Scheduling statutory inspections, servicing appointments and remedial works Monitoring outstanding, overdue and out-of-target compliance actions Chasing contractors for appointments, updates, certificates and completion evidence Reviewing records to identify missing, expired or inconsistent compliance information Recording delays, variations, access issues, remedial actions and quality-control information Completing and closing works orders accurately Maintaining clear audit trails and evidence for assurance purposes Collating compliance performance data and producing routine reports Responding to queries from contractors and internal housing teams Escalating potential compliance failures, access issues and overdue safety works Supporting the team to ensure homes remain safe and legally compliant Essential Experience Applicants must have: Previous experience as a Compliance Administrator, Asset Compliance Assistant or Compliance Coordinator within social housing Practical experience working across the FLAGEL compliance areas Knowledge of housing landlord compliance obligations Experience maintaining statutory compliance records and trackers Experience raising, monitoring and closing compliance works orders Experience coordinating inspections, servicing and remedial works Experience chasing contractors for certificates and completion evidence The ability to recognise missing, expired or non-compliant records Strong knowledge of compliance data, audit trails and document control Excellent accuracy and attention to detail Strong Microsoft Excel, Outlook and Word skills Experience must include exposure to areas such as: Fire safety Legionella and water hygiene Asbestos Gas safety Electrical safety Lifts General administration, customer service or repairs administration experience without direct social housing FLAGEL compliance experience will not be sufficient. To apply, please send me your updated CV clearly outlining your experience across the FLAGEL compliance workstreams.
Aug 01, 2026
Contractor
Housing Compliance Administrator - FLAGEL Experience Essential I am recruiting for an experienced Housing Compliance Administrator to join a busy asset compliance team within a social housing organisation. This is not a general administration position . Applicants must have previous experience working within a social housing compliance function and practical knowledge of the FLAGEL compliance areas . Candidates without this experience will not be considered. The Role You will provide specialist administrative support across statutory housing compliance, ensuring property safety records, works orders, appointments, certificates and compliance trackers are accurate, complete and kept up to date. You will work closely with compliance officers, contractors and internal property teams to monitor outstanding actions, chase overdue works and identify gaps that could place the organisation at risk of non-compliance. Key Responsibilities Providing administrative support across the FLAGEL compliance workstreams Updating housing compliance systems, databases and trackers Raising works orders using the correct compliance codes and job descriptions Scheduling statutory inspections, servicing appointments and remedial works Monitoring outstanding, overdue and out-of-target compliance actions Chasing contractors for appointments, updates, certificates and completion evidence Reviewing records to identify missing, expired or inconsistent compliance information Recording delays, variations, access issues, remedial actions and quality-control information Completing and closing works orders accurately Maintaining clear audit trails and evidence for assurance purposes Collating compliance performance data and producing routine reports Responding to queries from contractors and internal housing teams Escalating potential compliance failures, access issues and overdue safety works Supporting the team to ensure homes remain safe and legally compliant Essential Experience Applicants must have: Previous experience as a Compliance Administrator, Asset Compliance Assistant or Compliance Coordinator within social housing Practical experience working across the FLAGEL compliance areas Knowledge of housing landlord compliance obligations Experience maintaining statutory compliance records and trackers Experience raising, monitoring and closing compliance works orders Experience coordinating inspections, servicing and remedial works Experience chasing contractors for certificates and completion evidence The ability to recognise missing, expired or non-compliant records Strong knowledge of compliance data, audit trails and document control Excellent accuracy and attention to detail Strong Microsoft Excel, Outlook and Word skills Experience must include exposure to areas such as: Fire safety Legionella and water hygiene Asbestos Gas safety Electrical safety Lifts General administration, customer service or repairs administration experience without direct social housing FLAGEL compliance experience will not be sufficient. To apply, please send me your updated CV clearly outlining your experience across the FLAGEL compliance workstreams.
A fantastic opportunity has emerged for a Section 20 Consultation Officer to join the Home Ownership team at one of Adecco's most improved public sector housing clients in a temporary assignment, initially for three months. This is a full time role for 35 hours each week (Monday to Friday), working hybridly from our client's North London office. As a Section 20 Consultation Officer, you will play a key role in ensuring statutory compliance and effective delivery of major works consultation and billing processes. You will be responsible for preparing and issuing Section 20 consultation notices and major works invoices, ensuring all documentation is accurate and served in line with legislative requirements, company policies and strict statutory timescales. You will: Manage the end-to-end Section 20 consultation process, ensuring consistency, accuracy and compliance with relevant legislation and procedures Provide advice and guidance to colleagues and residents on major works consultation, billing and leaseholder obligations Liaise with leaseholders, resident groups and stakeholders to support understanding and maximise income recovery for major works Prepare documentation and present evidence for First Tier Tribunal or Court proceedings where required Maintain accurate manual and electronic records, ensuring data is up to date and compliant with company standards Monitor performance against targets and contribute to service improvements and process development Investigate enquiries, complaints and Member/MP correspondence, providing clear and timely responses You will take responsibility for managing your workload independently, making informed decisions on complex cases and ensuring all statutory and corporate deadlines are met. About You We are looking for a detail-oriented and customer-focused individual who can work effectively in a fast-paced and high-pressure environment. You will: Have experience working in a customer-facing role, providing advice and information to residents or stakeholders Demonstrate strong organisational and administrative skills, with excellent attention to detail Be able to manage competing priorities and deliver work to strict deadlines Have the ability to review and interpret information and apply policy in a practical and consistent way Be a confident communicator, able to explain complex information clearly and handle challenging conversations professionally Show initiative and take ownership of your caseload, working both independently and collaboratively A working knowledge of leasehold legislation, service charges and major works consultation processes is desirable but not essential You must have: Good standard of literacy and numeracy with strong attention to detail Experience of office administration systems, case management and record keeping Ability to work effectively in a busy, customer-focused environment with changing priorities Experience of responding to enquiries from the public and providing clear, accurate advice Additional Information The role reports to the Home Ownership Manager and has no direct line management responsibility The role may require attendance at evening meetings, tribunal hearings or other company locations You will be expected to support continuous improvement and contribute to service development within the team Only applicants who feel they meet the above criteria and who can interview in late July/early August 2026 need apply.
Aug 01, 2026
Seasonal
A fantastic opportunity has emerged for a Section 20 Consultation Officer to join the Home Ownership team at one of Adecco's most improved public sector housing clients in a temporary assignment, initially for three months. This is a full time role for 35 hours each week (Monday to Friday), working hybridly from our client's North London office. As a Section 20 Consultation Officer, you will play a key role in ensuring statutory compliance and effective delivery of major works consultation and billing processes. You will be responsible for preparing and issuing Section 20 consultation notices and major works invoices, ensuring all documentation is accurate and served in line with legislative requirements, company policies and strict statutory timescales. You will: Manage the end-to-end Section 20 consultation process, ensuring consistency, accuracy and compliance with relevant legislation and procedures Provide advice and guidance to colleagues and residents on major works consultation, billing and leaseholder obligations Liaise with leaseholders, resident groups and stakeholders to support understanding and maximise income recovery for major works Prepare documentation and present evidence for First Tier Tribunal or Court proceedings where required Maintain accurate manual and electronic records, ensuring data is up to date and compliant with company standards Monitor performance against targets and contribute to service improvements and process development Investigate enquiries, complaints and Member/MP correspondence, providing clear and timely responses You will take responsibility for managing your workload independently, making informed decisions on complex cases and ensuring all statutory and corporate deadlines are met. About You We are looking for a detail-oriented and customer-focused individual who can work effectively in a fast-paced and high-pressure environment. You will: Have experience working in a customer-facing role, providing advice and information to residents or stakeholders Demonstrate strong organisational and administrative skills, with excellent attention to detail Be able to manage competing priorities and deliver work to strict deadlines Have the ability to review and interpret information and apply policy in a practical and consistent way Be a confident communicator, able to explain complex information clearly and handle challenging conversations professionally Show initiative and take ownership of your caseload, working both independently and collaboratively A working knowledge of leasehold legislation, service charges and major works consultation processes is desirable but not essential You must have: Good standard of literacy and numeracy with strong attention to detail Experience of office administration systems, case management and record keeping Ability to work effectively in a busy, customer-focused environment with changing priorities Experience of responding to enquiries from the public and providing clear, accurate advice Additional Information The role reports to the Home Ownership Manager and has no direct line management responsibility The role may require attendance at evening meetings, tribunal hearings or other company locations You will be expected to support continuous improvement and contribute to service development within the team Only applicants who feel they meet the above criteria and who can interview in late July/early August 2026 need apply.
Pertemps are delighted to be recruiting on behalf of our public sector client for a Housing Assistant on a temporary ongoing basis. Location: Craigmillar, East Edinburgh Hours: Monday to Friday, 36 hours per week Pay: £14.51 per hour Duration: Temporary ongoing Start: Immediate Please note: This role is subject to a Basic Disclosure check (£25). The Role You'll provide administrative and customer support to residents in temporary accommodation, assisting with enquiries, maintaining accurate records, processing referrals, and liaising with housing officers and partner agencies. This is an excellent opportunity to gain experience within a supportive public sector environment while making a positive difference to vulnerable individuals and families. What We're Looking For Previous administration or customer service experience. Strong IT skills, including Microsoft Office. Excellent communication and organisational skills. A professional, empathetic approach when dealing with the public. Ability to prioritise work in a busy environment. Desirable: Experience in housing, homelessness, temporary accommodation, or local authority services. Interested? If you're organised, compassionate, and looking for a rewarding role supporting your local community, apply today-we'd love to hear from you!
Aug 01, 2026
Full time
Pertemps are delighted to be recruiting on behalf of our public sector client for a Housing Assistant on a temporary ongoing basis. Location: Craigmillar, East Edinburgh Hours: Monday to Friday, 36 hours per week Pay: £14.51 per hour Duration: Temporary ongoing Start: Immediate Please note: This role is subject to a Basic Disclosure check (£25). The Role You'll provide administrative and customer support to residents in temporary accommodation, assisting with enquiries, maintaining accurate records, processing referrals, and liaising with housing officers and partner agencies. This is an excellent opportunity to gain experience within a supportive public sector environment while making a positive difference to vulnerable individuals and families. What We're Looking For Previous administration or customer service experience. Strong IT skills, including Microsoft Office. Excellent communication and organisational skills. A professional, empathetic approach when dealing with the public. Ability to prioritise work in a busy environment. Desirable: Experience in housing, homelessness, temporary accommodation, or local authority services. Interested? If you're organised, compassionate, and looking for a rewarding role supporting your local community, apply today-we'd love to hear from you!
Your new company An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies. Your new role You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same. Provide person-centred housing support to tenants with a range of needs. Assist individuals in developing independent living skills and sustaining tenancies. Support service users with budgeting, benefit applications and accessing relevant services. Conduct regular visits, assessments and support reviews. Liaise with internal teams and external agencies, including health, social work and support providers. Maintain accurate case records and support plans. Identify and manage tenancy-related risks, making referrals where required. Promote positive outcomes and encourage service user engagement. What you'll need to succeed Previous experience with housing support, homelessness, supported housing or tenancy sustainment. Strong knowledge of housing legislation and support services. Experience working with vulnerable individuals and complex needs. Excellent communication and relationship-building skills. Ability to manage a caseload and prioritise competing demands. Confident working independently and as part of a team. PVG Full driving licence desirable. What you'll get in return Competitive hourly rate Immediate start available Opportunity to make a genuine impact within the local community Valuable experience within a respected public sector organisation Potential contract extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 01, 2026
Seasonal
Your new company An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies. Your new role You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same. Provide person-centred housing support to tenants with a range of needs. Assist individuals in developing independent living skills and sustaining tenancies. Support service users with budgeting, benefit applications and accessing relevant services. Conduct regular visits, assessments and support reviews. Liaise with internal teams and external agencies, including health, social work and support providers. Maintain accurate case records and support plans. Identify and manage tenancy-related risks, making referrals where required. Promote positive outcomes and encourage service user engagement. What you'll need to succeed Previous experience with housing support, homelessness, supported housing or tenancy sustainment. Strong knowledge of housing legislation and support services. Experience working with vulnerable individuals and complex needs. Excellent communication and relationship-building skills. Ability to manage a caseload and prioritise competing demands. Confident working independently and as part of a team. PVG Full driving licence desirable. What you'll get in return Competitive hourly rate Immediate start available Opportunity to make a genuine impact within the local community Valuable experience within a respected public sector organisation Potential contract extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
