IFA Administrator Location: St Helens (Rainford) Salary: 28,000 - 30,000 (DOE) Contract: Full-Time Permanent Hours: Monday to Friday, 9:00am - 5:00pm Fully Office-Based An excellent opportunity has arisen for an experienced IFA Administrator or Financial Services Administrator to join a busy and professional wealth management environment in St Helens. This role is ideally suited to someone with previous experience supporting Financial Advisers or working within financial services administration who is looking to further develop their career within a client-focused and highly regulated sector. The Role As an IFA Administrator, you will provide comprehensive support to Financial Advisers, ensuring the smooth processing of new business, ongoing client servicing, and compliance with regulatory requirements. You will be responsible for maintaining strong relationships with clients and providers while delivering a high standard of administrative support across pensions, investments, protection and savings products. Key Responsibilities Manage new business applications across pensions, investments, protection and savings products. Liaise with providers, clients and advisers to ensure cases progress efficiently. Process letters of authority, transfers and ongoing servicing requests. Maintain accurate client records and update CRM systems. Prepare client documentation, review packs and correspondence. Arrange client meetings and manage adviser diaries. Support annual reviews and ongoing client service activities. Complete AML and compliance checks, ensuring FCA and GDPR requirements are met. Assist advisers with meeting preparation and administrative follow-up. Monitor workflows and ensure tasks are completed within agreed timescales. About You We are looking for candidates with: Previous experience as an IFA Administrator, or significant experience within Financial Services Administration Knowledge of pensions, investments and protection products Strong organisational and time-management skills Excellent attention to detail and accuracy Experience using CRM systems and Microsoft Office applications Professional communication and client service skills The ability to manage multiple priorities and work to deadlines Desirable Previous experience within an Independent Financial Adviser practice Knowledge of FCA regulations and Consumer Duty requirements Experience using systems such as Intelligent Office, FE Analytics or Defaqto Financial services qualifications, or an interest in working towards CII qualifications What's on Offer? Salary of 28,000 - 30,000 , depending on experience Potential team performance bonus Full-time, permanent position Monday to Friday, 9:00am - 5:00pm Fully office-based in St Helens (Rainford) Opportunity to develop within a supportive and professional financial services environment If you feel like this is the right fit for the next step in your career, I'd love to hear from you. To apply, please contact Jessica Haslam at Search Recruitment. Email: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 09, 2026
Full time
IFA Administrator Location: St Helens (Rainford) Salary: 28,000 - 30,000 (DOE) Contract: Full-Time Permanent Hours: Monday to Friday, 9:00am - 5:00pm Fully Office-Based An excellent opportunity has arisen for an experienced IFA Administrator or Financial Services Administrator to join a busy and professional wealth management environment in St Helens. This role is ideally suited to someone with previous experience supporting Financial Advisers or working within financial services administration who is looking to further develop their career within a client-focused and highly regulated sector. The Role As an IFA Administrator, you will provide comprehensive support to Financial Advisers, ensuring the smooth processing of new business, ongoing client servicing, and compliance with regulatory requirements. You will be responsible for maintaining strong relationships with clients and providers while delivering a high standard of administrative support across pensions, investments, protection and savings products. Key Responsibilities Manage new business applications across pensions, investments, protection and savings products. Liaise with providers, clients and advisers to ensure cases progress efficiently. Process letters of authority, transfers and ongoing servicing requests. Maintain accurate client records and update CRM systems. Prepare client documentation, review packs and correspondence. Arrange client meetings and manage adviser diaries. Support annual reviews and ongoing client service activities. Complete AML and compliance checks, ensuring FCA and GDPR requirements are met. Assist advisers with meeting preparation and administrative follow-up. Monitor workflows and ensure tasks are completed within agreed timescales. About You We are looking for candidates with: Previous experience as an IFA Administrator, or significant experience within Financial Services Administration Knowledge of pensions, investments and protection products Strong organisational and time-management skills Excellent attention to detail and accuracy Experience using CRM systems and Microsoft Office applications Professional communication and client service skills The ability to manage multiple priorities and work to deadlines Desirable Previous experience within an Independent Financial Adviser practice Knowledge of FCA regulations and Consumer Duty requirements Experience using systems such as Intelligent Office, FE Analytics or Defaqto Financial services qualifications, or an interest in working towards CII qualifications What's on Offer? Salary of 28,000 - 30,000 , depending on experience Potential team performance bonus Full-time, permanent position Monday to Friday, 9:00am - 5:00pm Fully office-based in St Helens (Rainford) Opportunity to develop within a supportive and professional financial services environment If you feel like this is the right fit for the next step in your career, I'd love to hear from you. To apply, please contact Jessica Haslam at Search Recruitment. Email: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Are you a Junior Administrator who is looking for an opportunity to progress your career within a law firm? We are working with a top-rate law firm in Scotland, who are seeking a Junior Legal Administrator to join their team on a full-time, permanent basis. What experience will you need? Ideally, you will have at least 6 months' administration experience working within a professional environment. Great organisation and strong deadline management skills are essential for this role. Please see below outline of duties: Acknowledging and preparing appropriate correspondence to clients. Handling cases, noting important deadlines. Answering any client / fee earner queries, preparing timely responses. Updating case records, ensuring all information is correct and accurately dated. Obtaining the relevant documents required for renewals. This is an excellent opportunity to join a forward-thinking firm, where you will be able to progress and build a great career. Apply! Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably not always possible. If you have not received a response within three working days, you may assume that your application has been unsuccessful on this occasion.
Aug 09, 2026
Full time
Are you a Junior Administrator who is looking for an opportunity to progress your career within a law firm? We are working with a top-rate law firm in Scotland, who are seeking a Junior Legal Administrator to join their team on a full-time, permanent basis. What experience will you need? Ideally, you will have at least 6 months' administration experience working within a professional environment. Great organisation and strong deadline management skills are essential for this role. Please see below outline of duties: Acknowledging and preparing appropriate correspondence to clients. Handling cases, noting important deadlines. Answering any client / fee earner queries, preparing timely responses. Updating case records, ensuring all information is correct and accurately dated. Obtaining the relevant documents required for renewals. This is an excellent opportunity to join a forward-thinking firm, where you will be able to progress and build a great career. Apply! Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably not always possible. If you have not received a response within three working days, you may assume that your application has been unsuccessful on this occasion.
Collections Administrator12-month FTC£26,275 per annum Haydock, Merseyside (WA11)Monday - Friday, 36.25 hours per weekFlexible working - open to remote working 2 days a weekMerchant Rentals, part of the PayPoint Group, specialise in providing tailored asset finance solutions to businesses large and small throughout the UK, helping them to accept card payments through a range of payment terminal technologies and accessories. We manage an existing customer base of over 30,000 UK customers and require a skilled and efficient Administrator to join us as a Collections Administrator.About the roleOur 4 strong Credit Control Team are fun, friendly and hard-working and we are looking for a like-minded individual with confident communication skills to develop a fulfilling career in credit control. You will be responsible for chasing high volume/low value debts of around 3,000 debtors per month. You must be target driven and have the ability to meet and exceed team targets. You will pro-actively chase payments from customers, ensuring cash collection is maximised to its full potential. The responsibilities You will handle customers with tact and diplomacy, demonstrating empathy whilst focusing on debt recovery targets. You will work to understand various Hire Agreements as well as industry regulations such as FCA, treating customers fairly, GDPR and the Consumer Credit Act. You will need strong PC skills conversant in MS Office Applications. You will maintain accurate records and provide reports on arrears, actioning cases to the point of termination and escalation. Deal with any Direct Debit failures that occur, chasing outstanding/late payments. Demonstrate commercial awareness and business aptitude in making decisions concerning failed Direct Debits on a day to day basis About you Team player with clear focus on customer service, quality and accuracy Excellent telephone manner Takes ownership of queries, problems and projects and manages to resolution Able to manage own workload and work unsupervised if necessary Have good experience with Microsoft packages including Excel and Word. Understand terms and conditions of various Hire Agreements. Understand and adhere to industry standards, e.g. Data Protection Act and Consumer Credit Act. Understand the objectives of the company and work towards them through a personal development plan. Whilst previous experience of Debt Collection would be useful, it is not essential. This is 12-month fixed term contract role.Monday to Friday, 36.25 hours per week, 7.25 hours per day with flexibility around start and finish times from 8.00am until 6.00pm.We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.Benefits 25 days annual leave plus 8 UK bank holidays Contributory pension scheme and life assurance (subject to conditions) Structured induction and ongoing training and support Employee benefits platform discounts Free on-site parking (A580 location, close to M6) Employee social events and team activities Free refreshments provided
Aug 09, 2026
Contractor
Collections Administrator12-month FTC£26,275 per annum Haydock, Merseyside (WA11)Monday - Friday, 36.25 hours per weekFlexible working - open to remote working 2 days a weekMerchant Rentals, part of the PayPoint Group, specialise in providing tailored asset finance solutions to businesses large and small throughout the UK, helping them to accept card payments through a range of payment terminal technologies and accessories. We manage an existing customer base of over 30,000 UK customers and require a skilled and efficient Administrator to join us as a Collections Administrator.About the roleOur 4 strong Credit Control Team are fun, friendly and hard-working and we are looking for a like-minded individual with confident communication skills to develop a fulfilling career in credit control. You will be responsible for chasing high volume/low value debts of around 3,000 debtors per month. You must be target driven and have the ability to meet and exceed team targets. You will pro-actively chase payments from customers, ensuring cash collection is maximised to its full potential. The responsibilities You will handle customers with tact and diplomacy, demonstrating empathy whilst focusing on debt recovery targets. You will work to understand various Hire Agreements as well as industry regulations such as FCA, treating customers fairly, GDPR and the Consumer Credit Act. You will need strong PC skills conversant in MS Office Applications. You will maintain accurate records and provide reports on arrears, actioning cases to the point of termination and escalation. Deal with any Direct Debit failures that occur, chasing outstanding/late payments. Demonstrate commercial awareness and business aptitude in making decisions concerning failed Direct Debits on a day to day basis About you Team player with clear focus on customer service, quality and accuracy Excellent telephone manner Takes ownership of queries, problems and projects and manages to resolution Able to manage own workload and work unsupervised if necessary Have good experience with Microsoft packages including Excel and Word. Understand terms and conditions of various Hire Agreements. Understand and adhere to industry standards, e.g. Data Protection Act and Consumer Credit Act. Understand the objectives of the company and work towards them through a personal development plan. Whilst previous experience of Debt Collection would be useful, it is not essential. This is 12-month fixed term contract role.Monday to Friday, 36.25 hours per week, 7.25 hours per day with flexibility around start and finish times from 8.00am until 6.00pm.We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.Benefits 25 days annual leave plus 8 UK bank holidays Contributory pension scheme and life assurance (subject to conditions) Structured induction and ongoing training and support Employee benefits platform discounts Free on-site parking (A580 location, close to M6) Employee social events and team activities Free refreshments provided
We are currently working with a reputable law firm in Scotland, who are seeking a motivated IP Renewals Administrator to join their team on a full-time, permanent basis. This is a fantastic opportunity for a candidate with existing IP administration experience, who is interested in working within a busy renewals department. Excellent docketing and task prioritisation skills are required. Duties include but are not limited to: Docketing renewals information correctly within the firm's case management system. Ensuring renewal deadlines are met. Ensuring invoices are accurate Acknowledging client instructions, acting upon these accordingly. Corresponding with clients and attorneys regarding renewals requirements / queries. An attractive salary and benefits package are on offer, along with a flexible, hybrid working policy. Apply now for more info Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably not always possible. If you have not received a response within three working days, you may assume that your application has been unsuccessful on this occasion.
Aug 09, 2026
Full time
We are currently working with a reputable law firm in Scotland, who are seeking a motivated IP Renewals Administrator to join their team on a full-time, permanent basis. This is a fantastic opportunity for a candidate with existing IP administration experience, who is interested in working within a busy renewals department. Excellent docketing and task prioritisation skills are required. Duties include but are not limited to: Docketing renewals information correctly within the firm's case management system. Ensuring renewal deadlines are met. Ensuring invoices are accurate Acknowledging client instructions, acting upon these accordingly. Corresponding with clients and attorneys regarding renewals requirements / queries. An attractive salary and benefits package are on offer, along with a flexible, hybrid working policy. Apply now for more info Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably not always possible. If you have not received a response within three working days, you may assume that your application has been unsuccessful on this occasion.
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Aug 09, 2026
Full time
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Insolvency Solicitor NQ+ Dorset Competitive Salary DOE The Opportunity A well-established and highly regarded Dorset law firm is seeking a Solicitor (NQ+ PQE) to join its growing Insolvency & Corporate Recovery team.This is an excellent opportunity for a newly qualified solicitor, someone due to qualify, or an experienced lawyer looking to develop a specialist career in insolvency law. Previous insolvency experience is not essential, as full training and support will be provided.You will work closely with a highly respected Partner who is also a qualified Insolvency Practitioner, gaining exposure to a broad range of insolvency and corporate recovery matters. The team acts predominantly for insolvency practitioners, including liquidators, administrators, and trustees in bankruptcy, providing high-quality legal advice on a range of contentious and non-contentious matters. The Role You will assist with and progressively take responsibility for a varied caseload of insolvency and recovery matters, including:• Advising insolvency practitioners on formal insolvency appointments• Corporate recovery and restructuring matters• Insolvency-related litigation and dispute resolution• Company law and director-related issues• Asset recovery matters• Supporting clients through complex insolvency processes• Business development and networking activities About You Applications are welcomed from Solicitors at all levels, including those who are newly qualified or due to qualify.The successful candidate will possess:• A genuine interest in insolvency and corporate recovery law• Strong communication skills and a client-focused approach• Excellent attention to detail and organisational abilities• The ability to work independently and as part of a team• A proactive and commercial mindset• The ability to manage and prioritise workloads effectively• A willingness to develop networking and business development skills Desirable Experience While not essential, experience in any of the following areas would be advantageous:• Commercial Litigation• Company Law• Commercial Contracts• Commercial Property• General Commercial Law What's on Offer? • Competitive salary dependent on experience• Specialist training and mentoring from an experienced Insolvency Practitioner• High-quality and varied work• Clear career progression opportunities• Supportive and collaborative team culture• Exposure to a respected and growing insolvency practiceThis is a fantastic opportunity for an ambitious lawyer to develop specialist expertise within a thriving Insolvency & Corporate Recovery team while benefiting from excellent support and long-term career prospects. How to Apply: Contact Alicia Forde on or email quoting Job Ref: eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Aug 08, 2026
Full time
Insolvency Solicitor NQ+ Dorset Competitive Salary DOE The Opportunity A well-established and highly regarded Dorset law firm is seeking a Solicitor (NQ+ PQE) to join its growing Insolvency & Corporate Recovery team.This is an excellent opportunity for a newly qualified solicitor, someone due to qualify, or an experienced lawyer looking to develop a specialist career in insolvency law. Previous insolvency experience is not essential, as full training and support will be provided.You will work closely with a highly respected Partner who is also a qualified Insolvency Practitioner, gaining exposure to a broad range of insolvency and corporate recovery matters. The team acts predominantly for insolvency practitioners, including liquidators, administrators, and trustees in bankruptcy, providing high-quality legal advice on a range of contentious and non-contentious matters. The Role You will assist with and progressively take responsibility for a varied caseload of insolvency and recovery matters, including:• Advising insolvency practitioners on formal insolvency appointments• Corporate recovery and restructuring matters• Insolvency-related litigation and dispute resolution• Company law and director-related issues• Asset recovery matters• Supporting clients through complex insolvency processes• Business development and networking activities About You Applications are welcomed from Solicitors at all levels, including those who are newly qualified or due to qualify.The successful candidate will possess:• A genuine interest in insolvency and corporate recovery law• Strong communication skills and a client-focused approach• Excellent attention to detail and organisational abilities• The ability to work independently and as part of a team• A proactive and commercial mindset• The ability to manage and prioritise workloads effectively• A willingness to develop networking and business development skills Desirable Experience While not essential, experience in any of the following areas would be advantageous:• Commercial Litigation• Company Law• Commercial Contracts• Commercial Property• General Commercial Law What's on Offer? • Competitive salary dependent on experience• Specialist training and mentoring from an experienced Insolvency Practitioner• High-quality and varied work• Clear career progression opportunities• Supportive and collaborative team culture• Exposure to a respected and growing insolvency practiceThis is a fantastic opportunity for an ambitious lawyer to develop specialist expertise within a thriving Insolvency & Corporate Recovery team while benefiting from excellent support and long-term career prospects. How to Apply: Contact Alicia Forde on or email quoting Job Ref: eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Your new company Customer-focused administrator to join a fast-paced team. This company is an independent regulatory organisation based in Manchester city centre. You will be providing support to ensure excellent customer service in the management of enquires, complaints and correspondence. Your new role Draft enquiry closure letters accurately and to a high standard. Ensure all work complies with data protection requirements, confidentiality standards and internal policies. Liaise with internal and external parties to clarify and accurately communicate decision outcomes. Identify cases suitable for follow-up actions. Maintain and update electronic case management systems and records accurately and promptly. Respond to telephone enquiries from members of the public, professional bodies and colleagues, escalating complex cases when required. Arrange, facilitate and transcribe telephone conversations for complainants where reasonable adjustments are needed to access services. What you'll need to succeed Excellent verbal and written communication skills, with the ability to adapt your approach to different audiences. Strong IT skills, including Microsoft Word, Excel and Outlook. Ability to work within established policies, procedures and service standards. Understanding of data protection, information security and the importance of confidentiality. Excellent attention to detail and accuracy when processing information and updating records. Ability to produce professional correspondence and documentation to a high standard. Strong organisational skills with the ability to prioritise workloads effectively and meet deadlines. Professional, empathetic and resilient approach when handling sensitive or challenging situations. Previous experience within a regulatory, complaints-handling or public sector environment. What you'll get in return Hybrid working pattern after initial first week of training (1 once a week in the office) Competitive hourly rate Supportive and inclusive environment Ongoing temp contract 35 hours working week Opportunities for professional development and continuous learning. The chance to make a positive difference by supporting those raising concerns and complaints. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Seasonal
Your new company Customer-focused administrator to join a fast-paced team. This company is an independent regulatory organisation based in Manchester city centre. You will be providing support to ensure excellent customer service in the management of enquires, complaints and correspondence. Your new role Draft enquiry closure letters accurately and to a high standard. Ensure all work complies with data protection requirements, confidentiality standards and internal policies. Liaise with internal and external parties to clarify and accurately communicate decision outcomes. Identify cases suitable for follow-up actions. Maintain and update electronic case management systems and records accurately and promptly. Respond to telephone enquiries from members of the public, professional bodies and colleagues, escalating complex cases when required. Arrange, facilitate and transcribe telephone conversations for complainants where reasonable adjustments are needed to access services. What you'll need to succeed Excellent verbal and written communication skills, with the ability to adapt your approach to different audiences. Strong IT skills, including Microsoft Word, Excel and Outlook. Ability to work within established policies, procedures and service standards. Understanding of data protection, information security and the importance of confidentiality. Excellent attention to detail and accuracy when processing information and updating records. Ability to produce professional correspondence and documentation to a high standard. Strong organisational skills with the ability to prioritise workloads effectively and meet deadlines. Professional, empathetic and resilient approach when handling sensitive or challenging situations. Previous experience within a regulatory, complaints-handling or public sector environment. What you'll get in return Hybrid working pattern after initial first week of training (1 once a week in the office) Competitive hourly rate Supportive and inclusive environment Ongoing temp contract 35 hours working week Opportunities for professional development and continuous learning. The chance to make a positive difference by supporting those raising concerns and complaints. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
JOB TITLE: Solicitor - Contentious Probate PQE REQUIRED: 3 - 5 LOCATION: Berkshire THE ROLE: A specialist Will Disputes and Contentious Probate team is seeking a litigation solicitor to join its growing practice.The role will focus solely on contentious probate work, covering a broad mix of disputes arising from estates and trusts. This will include claims under the Inheritance (Provision for Family and Dependants) Act, challenges to the validity of wills, executor and administrator disputes, estate administration issues, Court of Protection matters and trust-related litigation.The successful candidate will manage their own caseload while also contributing to larger, more complex matters alongside colleagues across both contentious and private client teams. The position offers close support and technical guidance within a well-established specialist team, alongside opportunities to build expertise in this niche area.Applicants will typically have between three and five years' experience in civil litigation, with exposure to contentious probate work. Candidates from a broader litigation background with a genuine interest in this area will also be considered. This role would suit a motivated solicitor looking to develop a long-term career in contentious private client work within an expanding practice.HOW TO APPLY:Contact Pasquale Agatiello at eNL on or email with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any other characteristics protected by law in the jurisdictions in which we operate
Aug 08, 2026
Full time
JOB TITLE: Solicitor - Contentious Probate PQE REQUIRED: 3 - 5 LOCATION: Berkshire THE ROLE: A specialist Will Disputes and Contentious Probate team is seeking a litigation solicitor to join its growing practice.The role will focus solely on contentious probate work, covering a broad mix of disputes arising from estates and trusts. This will include claims under the Inheritance (Provision for Family and Dependants) Act, challenges to the validity of wills, executor and administrator disputes, estate administration issues, Court of Protection matters and trust-related litigation.The successful candidate will manage their own caseload while also contributing to larger, more complex matters alongside colleagues across both contentious and private client teams. The position offers close support and technical guidance within a well-established specialist team, alongside opportunities to build expertise in this niche area.Applicants will typically have between three and five years' experience in civil litigation, with exposure to contentious probate work. Candidates from a broader litigation background with a genuine interest in this area will also be considered. This role would suit a motivated solicitor looking to develop a long-term career in contentious private client work within an expanding practice.HOW TO APPLY:Contact Pasquale Agatiello at eNL on or email with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any other characteristics protected by law in the jurisdictions in which we operate
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
Aug 08, 2026
Seasonal
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
Insolvency Solicitor, NQ+, Dorset, £40,000 to £65,000 (DOE) plus extensive benefits. This is an excellent opportunity for a newly qualified solicitor, someone due to qualify, or an experienced lawyer looking to develop a specialist career in insolvency law. Previous insolvency experience is not essential, as full training and support will be provided. To express your interest or find out more about the role, please call Alicia on or email your CV to Job Ref: INSOLVENCY SOLICITOR: A well-established and highly regarded Dorset law firm is seeking a Solicitor (NQ+ PQE) to join its growing Insolvency & Corporate Recovery team. You will work closely with a highly respected Partner who is also a qualified Insolvency Practitioner, gaining exposure to a broad range of insolvency and corporate recovery matters. The team acts predominantly for insolvency practitioners, including liquidators, administrators, and trustees in bankruptcy, providing high-quality legal advice on a range of contentious and non-contentious matters. You will assist with and progressively take responsibility for a varied caseload of insolvency and recovery matters, including, advising insolvency practitioners on formal insolvency appointments, corporate recovery and restructuring matters, insolvency-related litigation and dispute resolution, company law and director-related issues, asset recovery matters, supporting clients through complex insolvency processes, business development and networking activities. Applications are welcomed from Solicitors at all levels, including those who are newly qualified or due to qualify. The successful legal professional will possess a genuine interest in insolvency and corporate recovery law, have strong communication skills and a client-focused approach, excellent attention to detail and organisational abilities, a proactive and commercial mindset and the ability to manage and prioritise workloads effectively. While not essential, experience in any of the following areas would be advantageous: Commercial Litigation, Company Law, Commercial Contracts, Commercial Property, General Commercial Law. On offer is a competitive salary dependent on experience, specialist training and mentoring from an experienced Insolvency Practitioner, high-quality and varied work, clear career progression opportunities, supportive and collaborative team culture and exposure to a respected and growing insolvency practice. This is a fantastic opportunity for an ambitious lawyer to develop specialist expertise within a thriving Insolvency & Corporate Recovery team while benefiting from excellent support and long-term career prospects. TO APPLY: Contact Alicia Forde on or email eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Aug 08, 2026
Full time
Insolvency Solicitor, NQ+, Dorset, £40,000 to £65,000 (DOE) plus extensive benefits. This is an excellent opportunity for a newly qualified solicitor, someone due to qualify, or an experienced lawyer looking to develop a specialist career in insolvency law. Previous insolvency experience is not essential, as full training and support will be provided. To express your interest or find out more about the role, please call Alicia on or email your CV to Job Ref: INSOLVENCY SOLICITOR: A well-established and highly regarded Dorset law firm is seeking a Solicitor (NQ+ PQE) to join its growing Insolvency & Corporate Recovery team. You will work closely with a highly respected Partner who is also a qualified Insolvency Practitioner, gaining exposure to a broad range of insolvency and corporate recovery matters. The team acts predominantly for insolvency practitioners, including liquidators, administrators, and trustees in bankruptcy, providing high-quality legal advice on a range of contentious and non-contentious matters. You will assist with and progressively take responsibility for a varied caseload of insolvency and recovery matters, including, advising insolvency practitioners on formal insolvency appointments, corporate recovery and restructuring matters, insolvency-related litigation and dispute resolution, company law and director-related issues, asset recovery matters, supporting clients through complex insolvency processes, business development and networking activities. Applications are welcomed from Solicitors at all levels, including those who are newly qualified or due to qualify. The successful legal professional will possess a genuine interest in insolvency and corporate recovery law, have strong communication skills and a client-focused approach, excellent attention to detail and organisational abilities, a proactive and commercial mindset and the ability to manage and prioritise workloads effectively. While not essential, experience in any of the following areas would be advantageous: Commercial Litigation, Company Law, Commercial Contracts, Commercial Property, General Commercial Law. On offer is a competitive salary dependent on experience, specialist training and mentoring from an experienced Insolvency Practitioner, high-quality and varied work, clear career progression opportunities, supportive and collaborative team culture and exposure to a respected and growing insolvency practice. This is a fantastic opportunity for an ambitious lawyer to develop specialist expertise within a thriving Insolvency & Corporate Recovery team while benefiting from excellent support and long-term career prospects. TO APPLY: Contact Alicia Forde on or email eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Financial Intelligence Administrator Location: Mid Kent Hours: Monday to Friday, Hybrid working - 9 month FTC Salary: £28,191 We are seeking a Financial Intelligence Administrator to join a leading business in Mid Kent on a Fixed Term Contract. In this role, you will support the Financial Intelligence Team by undertaking a broad range of KYC/AML and fraud prevention activities. This includes due diligence, transaction monitoring, fraud investigation, and payments screening. Duties Include: Conduct KYC and AML checks including screening and due diligence Review new accounts and identify risks or unusual activity Investigate fraud cases and maintain accurate records Liaise with customers and third parties to support investigations Verify customer identity documents in line with regulatory standards Perform transaction monitoring and escalate suspicious activity The successful candidate must have/be: Demonstrate knowledge in AML KYC or fraud investigations is an advantage Show knowledge of regulatory requirements and fraud risks is an advantage Display strong attention to detail and analytical thinking Use Microsoft Office tools confidently This role is being handled by Holly Ensoll & Chloe Wadhams, Business Support Consultants for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Aug 08, 2026
Full time
Financial Intelligence Administrator Location: Mid Kent Hours: Monday to Friday, Hybrid working - 9 month FTC Salary: £28,191 We are seeking a Financial Intelligence Administrator to join a leading business in Mid Kent on a Fixed Term Contract. In this role, you will support the Financial Intelligence Team by undertaking a broad range of KYC/AML and fraud prevention activities. This includes due diligence, transaction monitoring, fraud investigation, and payments screening. Duties Include: Conduct KYC and AML checks including screening and due diligence Review new accounts and identify risks or unusual activity Investigate fraud cases and maintain accurate records Liaise with customers and third parties to support investigations Verify customer identity documents in line with regulatory standards Perform transaction monitoring and escalate suspicious activity The successful candidate must have/be: Demonstrate knowledge in AML KYC or fraud investigations is an advantage Show knowledge of regulatory requirements and fraud risks is an advantage Display strong attention to detail and analytical thinking Use Microsoft Office tools confidently This role is being handled by Holly Ensoll & Chloe Wadhams, Business Support Consultants for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Senior Administrator / Paraplanner London Hybrid £40,000 + Generous Bonus Structure St. James's Place Senior Partner Practice The best financial planning businesses are built on more than great advisers. They're built on exceptional people behind the scenes who ensure every client receives a seamless, professional and compliant experience. We're supporting a rapidly growing St. James's Place Senior Partner Practice as they look to appoint an experienced Senior Administrator / Paraplanner to become an integral part of their team. This is a role for someone who enjoys blending paraplanning work with client interaction and broader practice support responsibilities. You'll be trusted to manage key stages of the client journey, from research and report writing through to implementation and ongoing servicing. Responsibilities will include: Preparing suitability reports and recommendation documentation. Conducting technical research to support financial planning advice. Liaising with clients, providers and third parties. Preparing advisers for client meetings and completing follow-up actions. Supporting client onboarding and ongoing servicing. Maintaining accurate records in line with FCA requirements. Who We're Looking For You'll already have experience within financial services, ideally within the St. James's Place network, and enjoy working in a technical, client-focused environment. Whether your background is in paraplanning, adviser support or senior administration, you'll be organised, proactive and take pride in producing accurate, high-quality work. You'll also enjoy working collaboratively and want to be part of a practice that is continuing to grow and invest in its people. What's on Offer? Salary of around £40,000 Quarterly personal performance bonus (£500 per quarter) £100 bonus for each retirement transfer or IHT case 5% employer pension contribution via salary sacrifice 25 days' annual leave plus bank holidays Hybrid working Genuine long-term career progression within a growing St. James's Place Senior Partner Practice If you're looking to join a practice where your contribution will be recognised and you'll have the opportunity to develop your career as the business continues to grow, we'd love to hear from you.
Aug 08, 2026
Full time
Senior Administrator / Paraplanner London Hybrid £40,000 + Generous Bonus Structure St. James's Place Senior Partner Practice The best financial planning businesses are built on more than great advisers. They're built on exceptional people behind the scenes who ensure every client receives a seamless, professional and compliant experience. We're supporting a rapidly growing St. James's Place Senior Partner Practice as they look to appoint an experienced Senior Administrator / Paraplanner to become an integral part of their team. This is a role for someone who enjoys blending paraplanning work with client interaction and broader practice support responsibilities. You'll be trusted to manage key stages of the client journey, from research and report writing through to implementation and ongoing servicing. Responsibilities will include: Preparing suitability reports and recommendation documentation. Conducting technical research to support financial planning advice. Liaising with clients, providers and third parties. Preparing advisers for client meetings and completing follow-up actions. Supporting client onboarding and ongoing servicing. Maintaining accurate records in line with FCA requirements. Who We're Looking For You'll already have experience within financial services, ideally within the St. James's Place network, and enjoy working in a technical, client-focused environment. Whether your background is in paraplanning, adviser support or senior administration, you'll be organised, proactive and take pride in producing accurate, high-quality work. You'll also enjoy working collaboratively and want to be part of a practice that is continuing to grow and invest in its people. What's on Offer? Salary of around £40,000 Quarterly personal performance bonus (£500 per quarter) £100 bonus for each retirement transfer or IHT case 5% employer pension contribution via salary sacrifice 25 days' annual leave plus bank holidays Hybrid working Genuine long-term career progression within a growing St. James's Place Senior Partner Practice If you're looking to join a practice where your contribution will be recognised and you'll have the opportunity to develop your career as the business continues to grow, we'd love to hear from you.
Mortgage Administrator Case Manager Residential Mortgages If you enjoy managing residential mortgage applications from initial submission through to completion and take pride in delivering a smooth customer journey, this opportunity offers the chance to join a growing business where your expertise and attention to detail will play a key role in helping clients secure their new homes. Company Overview Our client is a growing and customer-focused mortgage business committed to delivering an outstanding experience for homebuyers and residential mortgage customers. Combining industry expertise, strong lender relationships and modern technology, they provide tailored mortgage solutions while maintaining high levels of service throughout the application process. About the Role As a Mortgage Administrator, you will support Mortgage Advisers and customers throughout the residential mortgage journey, managing cases from application through to completion. You will ensure applications are accurately packaged, submitted and progressed while maintaining excellent communication with all parties involved. Key Responsibilities Manage residential mortgage cases from application through to completion. Package and submit mortgage applications accurately and efficiently. Obtain and review supporting documentation to ensure lender requirements are met. Submit Decisions in Principle and support affordability assessments. Liaise with customers, mortgage advisers, lenders, solicitors and surveyors throughout the process. Monitor case progression and proactively manage outstanding requirements. Maintain accurate CRM records and detailed case notes. Ensure all activity is completed in line with compliance and regulatory requirements. Support advisers in delivering positive customer outcomes while adhering to AML, KYC, FCA Consumer Duty, GDPR and MCOB requirements. Deliver a professional and responsive service to customers at every stage of the mortgage process. Package Salary: 32,000 - 34,000 depending on experience. Annual salary review. 28 days annual leave. Career development opportunities within a growing business. Opportunity for hybrid working following successful completion of probation. Requirements A minimum of two years' experience in a Mortgage Administrator or similar mortgage support role. Strong knowledge of the residential mortgage application process from submission through to completion. Experience submitting Decisions in Principle and supporting affordability assessments. Experience liaising with customers, lenders, solicitors, surveyors and mortgage advisers. Good understanding of AML, KYC, FCA Consumer Duty, GDPR and MCOB requirements. Experience using mortgage platforms such as Mortgage Brain, Smartr365, 27Tec or iPipeline. Strong Microsoft Office and CRM system skills. Excellent organisational skills and attention to detail. Strong communication skills with the ability to manage multiple cases effectively in a fast-paced environment. Why Apply? This is an opportunity to join a growing mortgage business that values ownership, customer service and professional development. You will work closely with experienced advisers, gain exposure to a wide range of residential mortgage cases and play a key role in helping customers achieve their property goals. If you are a Mortgage Administrator, Mortgage Case Manager or Mortgage Processing professional seeking a long-term career opportunity with genuine development potential, this role offers an excellent next step.
Aug 08, 2026
Full time
Mortgage Administrator Case Manager Residential Mortgages If you enjoy managing residential mortgage applications from initial submission through to completion and take pride in delivering a smooth customer journey, this opportunity offers the chance to join a growing business where your expertise and attention to detail will play a key role in helping clients secure their new homes. Company Overview Our client is a growing and customer-focused mortgage business committed to delivering an outstanding experience for homebuyers and residential mortgage customers. Combining industry expertise, strong lender relationships and modern technology, they provide tailored mortgage solutions while maintaining high levels of service throughout the application process. About the Role As a Mortgage Administrator, you will support Mortgage Advisers and customers throughout the residential mortgage journey, managing cases from application through to completion. You will ensure applications are accurately packaged, submitted and progressed while maintaining excellent communication with all parties involved. Key Responsibilities Manage residential mortgage cases from application through to completion. Package and submit mortgage applications accurately and efficiently. Obtain and review supporting documentation to ensure lender requirements are met. Submit Decisions in Principle and support affordability assessments. Liaise with customers, mortgage advisers, lenders, solicitors and surveyors throughout the process. Monitor case progression and proactively manage outstanding requirements. Maintain accurate CRM records and detailed case notes. Ensure all activity is completed in line with compliance and regulatory requirements. Support advisers in delivering positive customer outcomes while adhering to AML, KYC, FCA Consumer Duty, GDPR and MCOB requirements. Deliver a professional and responsive service to customers at every stage of the mortgage process. Package Salary: 32,000 - 34,000 depending on experience. Annual salary review. 28 days annual leave. Career development opportunities within a growing business. Opportunity for hybrid working following successful completion of probation. Requirements A minimum of two years' experience in a Mortgage Administrator or similar mortgage support role. Strong knowledge of the residential mortgage application process from submission through to completion. Experience submitting Decisions in Principle and supporting affordability assessments. Experience liaising with customers, lenders, solicitors, surveyors and mortgage advisers. Good understanding of AML, KYC, FCA Consumer Duty, GDPR and MCOB requirements. Experience using mortgage platforms such as Mortgage Brain, Smartr365, 27Tec or iPipeline. Strong Microsoft Office and CRM system skills. Excellent organisational skills and attention to detail. Strong communication skills with the ability to manage multiple cases effectively in a fast-paced environment. Why Apply? This is an opportunity to join a growing mortgage business that values ownership, customer service and professional development. You will work closely with experienced advisers, gain exposure to a wide range of residential mortgage cases and play a key role in helping customers achieve their property goals. If you are a Mortgage Administrator, Mortgage Case Manager or Mortgage Processing professional seeking a long-term career opportunity with genuine development potential, this role offers an excellent next step.
Mortgage Administrator Warrington Full Time office based The Role A highly motivated individual with a passion for maximising our customer experience. Delivering excellent customer service, dealing with customers' queries to a successful conclusion. Must have a 'can do' attitude with proven ability to achieve and exceed targets in a quality manner through system (opportunities). Must be able to manage customer relationships by building a rapport with them. You will have the ability to learn about our products and must have the drive and determination to succeed in a target orientated environment. Ensure self and team work in a safe and secure environment. You will need to be able to handle and process large quantities of information on behalf of the customer using various systems and liaising with other members of the team. Attention to detail and a teamwork ethic are essential. To escalate when appropriate customer-affected issues to line managers or directors. To deliver a set of diverse tasks that enable our advisors to focus on sales. Duties for the role includes: Hands on approach for delivering agreed objectives and accountable for delivering the following: Responsibilities: Supporting Mortgage and Protection Advisors in the production of client reports. Assisting in the research of appropriate products and solutions. Assist the Advisors in the management of cases to completion. Production of KFI for the product that an adviser has selected. Creation of comprehensive and compliant suitability reports. Adherence to the service level agreements. Ensure compliance guidelines are met with each case. Adhering to Anti-Money Laundering requirements. Liaising with internal contacts to ensure applications are completed accurately. Liaising between clients, professional contacts and providers. Ensuring correct filing of documents for compliance purposes. Excellent organisational skills. Strong communication skills. Ability to keep knowledge of the Financial Services industry up to date. Good understanding of the Financial Services industry and FCA requirements. Qualifications required for this role. Desirable CeMAP KEY WORKING RELATIONSHIPS: Key Working Relationships : - Customers: External customers. - Suppliers: Various Business Partners, Lenders, Providers, Suppliers - Other key relationships : Team of advisors, Managers and Directors.
Aug 08, 2026
Full time
Mortgage Administrator Warrington Full Time office based The Role A highly motivated individual with a passion for maximising our customer experience. Delivering excellent customer service, dealing with customers' queries to a successful conclusion. Must have a 'can do' attitude with proven ability to achieve and exceed targets in a quality manner through system (opportunities). Must be able to manage customer relationships by building a rapport with them. You will have the ability to learn about our products and must have the drive and determination to succeed in a target orientated environment. Ensure self and team work in a safe and secure environment. You will need to be able to handle and process large quantities of information on behalf of the customer using various systems and liaising with other members of the team. Attention to detail and a teamwork ethic are essential. To escalate when appropriate customer-affected issues to line managers or directors. To deliver a set of diverse tasks that enable our advisors to focus on sales. Duties for the role includes: Hands on approach for delivering agreed objectives and accountable for delivering the following: Responsibilities: Supporting Mortgage and Protection Advisors in the production of client reports. Assisting in the research of appropriate products and solutions. Assist the Advisors in the management of cases to completion. Production of KFI for the product that an adviser has selected. Creation of comprehensive and compliant suitability reports. Adherence to the service level agreements. Ensure compliance guidelines are met with each case. Adhering to Anti-Money Laundering requirements. Liaising with internal contacts to ensure applications are completed accurately. Liaising between clients, professional contacts and providers. Ensuring correct filing of documents for compliance purposes. Excellent organisational skills. Strong communication skills. Ability to keep knowledge of the Financial Services industry up to date. Good understanding of the Financial Services industry and FCA requirements. Qualifications required for this role. Desirable CeMAP KEY WORKING RELATIONSHIPS: Key Working Relationships : - Customers: External customers. - Suppliers: Various Business Partners, Lenders, Providers, Suppliers - Other key relationships : Team of advisors, Managers and Directors.
My client is a well-respected, independent and established firm of Chartered Financial planning professionals with offices across London, East Anglia and the Southeast. They are currently seeking an Office Manager to support and manage their experienced team of administrators and paraplanners in their Colchester office (Southwest outskirts) on both a personal and professional level. Job Summary Key Duties of the role You will provide direct line management of the administration and paraplanning teams e.g. running MI reports, performance management, managing workloads, answering questions and queries, providing training on processes and procedures You will work effectively with the management team to delegate workloads You will carry out team HR responsibilities e.g. authorising leave, sickness recording and back to work meets where needed, appraisals, personal development plan meetings, carry out monthly one to one reviews for the team You will manage new joiner and leavers implementations You will ensure all service level agreements are met and feedback any trends/issues to the Operations Director Promote teamwork and collaboration across all departments. Additional Duties The maintenance of Estates and software The first port of call for any ad hoc queries Carrying out Health and Safety Management reporting into Operations Director Ensuring the smooth day to day running of the office Contributing and assisting with Team Meetings across the business in conjunction with Compliance/T&C Manager/Operations Director The oversight of audits completed by the Senior Case Administrator The organisation and management of my clients external ID verification software To assist with any additional project work in conjunction Benefits Group Death in service x 4 Exam Sponsorship Group income protection Pensions scheme 23 days holiday (max 30 days holidays with length of service) + between Christmas and New Year off (including Christmas Eve) this is to be taken from annual leave. WFH/hybrid working is available to staff but this position requires someone to be in the office most of the time
Aug 08, 2026
Full time
My client is a well-respected, independent and established firm of Chartered Financial planning professionals with offices across London, East Anglia and the Southeast. They are currently seeking an Office Manager to support and manage their experienced team of administrators and paraplanners in their Colchester office (Southwest outskirts) on both a personal and professional level. Job Summary Key Duties of the role You will provide direct line management of the administration and paraplanning teams e.g. running MI reports, performance management, managing workloads, answering questions and queries, providing training on processes and procedures You will work effectively with the management team to delegate workloads You will carry out team HR responsibilities e.g. authorising leave, sickness recording and back to work meets where needed, appraisals, personal development plan meetings, carry out monthly one to one reviews for the team You will manage new joiner and leavers implementations You will ensure all service level agreements are met and feedback any trends/issues to the Operations Director Promote teamwork and collaboration across all departments. Additional Duties The maintenance of Estates and software The first port of call for any ad hoc queries Carrying out Health and Safety Management reporting into Operations Director Ensuring the smooth day to day running of the office Contributing and assisting with Team Meetings across the business in conjunction with Compliance/T&C Manager/Operations Director The oversight of audits completed by the Senior Case Administrator The organisation and management of my clients external ID verification software To assist with any additional project work in conjunction Benefits Group Death in service x 4 Exam Sponsorship Group income protection Pensions scheme 23 days holiday (max 30 days holidays with length of service) + between Christmas and New Year off (including Christmas Eve) this is to be taken from annual leave. WFH/hybrid working is available to staff but this position requires someone to be in the office most of the time
Working Solutions Recruitment
Maidenhead, Berkshire
WSR is recruiting for a Sales Office Administrator / Office Manager on behalf of our well-established client based in Maidenhead. Location: Maidenhead Salary: £40,000 - £45,000 Job Type: Full-time, Permanent Our client specialises in the sale, hire and servicing of industrial, agricultural and forestry machinery. Supplying both new and used equipment across sectors including recycling, construction and quarrying, the business is continuing to grow and is now looking for an organised and proactive individual to support its busy sales office and management team. The Role This is a varied position combining office management, sales administration and executive support. You will play a key role in ensuring the office runs efficiently while providing day-to-day assistance to the Managing Director, directors and managers. Key Responsibilities Organise the office and provide administrative support to directors and managers. Manage the Managing Director s diary, meetings and appointments. Book travel, accommodation and flights when required. Prepare quotations for clients. Monitor shared email inboxes and distribute or forward correspondence. Answer incoming calls and take accurate, detailed messages. Manage incoming post and distribute it to the appropriate departments. Log tenders, download relevant information and maintain accurate server records. Create, edit and update spreadsheets. Complete general clerical duties, including filing and archiving paperwork. Match invoices against proof-of-delivery documentation. Scan, photocopy, print, file and bind documents. Take dictation and prepare emails and other communications for the Managing Director. Welcome visitors and ensure they receive a professional first impression. Prepare meeting rooms and arrange refreshments when required. Monitor stationery levels and place orders as necessary. Undertake other reasonable duties assigned by the directors or management team. About You Previous experience in office management, sales administration or a similar senior administrative role. Highly organised, with the ability to manage a varied workload and changing priorities. Confident supporting senior directors and managers. Strong written and verbal communication skills. Excellent attention to detail and accuracy. Proficient in Microsoft Office, particularly Word, Excel and Outlook. Professional and confident when dealing with clients, visitors and colleagues. Proactive, dependable and comfortable working independently. Experience preparing quotations or supporting a sales team would be advantageous. This is an excellent opportunity to join a growing and established business in a varied and responsible role. Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Aug 08, 2026
Full time
WSR is recruiting for a Sales Office Administrator / Office Manager on behalf of our well-established client based in Maidenhead. Location: Maidenhead Salary: £40,000 - £45,000 Job Type: Full-time, Permanent Our client specialises in the sale, hire and servicing of industrial, agricultural and forestry machinery. Supplying both new and used equipment across sectors including recycling, construction and quarrying, the business is continuing to grow and is now looking for an organised and proactive individual to support its busy sales office and management team. The Role This is a varied position combining office management, sales administration and executive support. You will play a key role in ensuring the office runs efficiently while providing day-to-day assistance to the Managing Director, directors and managers. Key Responsibilities Organise the office and provide administrative support to directors and managers. Manage the Managing Director s diary, meetings and appointments. Book travel, accommodation and flights when required. Prepare quotations for clients. Monitor shared email inboxes and distribute or forward correspondence. Answer incoming calls and take accurate, detailed messages. Manage incoming post and distribute it to the appropriate departments. Log tenders, download relevant information and maintain accurate server records. Create, edit and update spreadsheets. Complete general clerical duties, including filing and archiving paperwork. Match invoices against proof-of-delivery documentation. Scan, photocopy, print, file and bind documents. Take dictation and prepare emails and other communications for the Managing Director. Welcome visitors and ensure they receive a professional first impression. Prepare meeting rooms and arrange refreshments when required. Monitor stationery levels and place orders as necessary. Undertake other reasonable duties assigned by the directors or management team. About You Previous experience in office management, sales administration or a similar senior administrative role. Highly organised, with the ability to manage a varied workload and changing priorities. Confident supporting senior directors and managers. Strong written and verbal communication skills. Excellent attention to detail and accuracy. Proficient in Microsoft Office, particularly Word, Excel and Outlook. Professional and confident when dealing with clients, visitors and colleagues. Proactive, dependable and comfortable working independently. Experience preparing quotations or supporting a sales team would be advantageous. This is an excellent opportunity to join a growing and established business in a varied and responsible role. Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Kings Permanent Recruitment Ltd
Little Burstead, Essex
Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 08, 2026
Full time
Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 08, 2026
Full time
Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Administration Officer Braintree, Essex £12.75 PAYE Full-Time Temporary 37 Hours per Week We are pleased to be supporting our client on the recruitment of two Administration Officers to join their team on a 6-month temporary contract. This is an excellent opportunity for experienced administrators with strong attention to detail, excellent customer service skills, and confidence working with multiple IT systems. Due to the nature of the role, you will be required to work on-site five days per week during training, with hybrid working available following a successful training period. The Role You will be responsible for undertaking full reviews of Council Tax Support applications using the Civica Open Revenues system, ensuring all applications are processed accurately and in line with the Council Tax Support Scheme. You will also provide support to customers by responding to enquiries via email, telephone, and face-to-face. Key Responsibilities Review existing Council Tax Support applications in line with the relevant scheme. Update customer records using the Civica Open Revenues system. Use the DWP Searchlight system in accordance with Local Authority guidelines. Ensure customer income and household information is accurate and up to date. Prioritise higher-risk, higher-value and older cases during the review process. Respond to customer enquiries via telephone, email and face-to-face. Maintain accurate records while handling sensitive and confidential information. Deliver a high standard of customer service throughout the review process. We're looking for candidates who have: Previous administration experience within a busy office environment. Experience using IT systems, including Excel Strong customer service experience. Excellent attention to detail and accuracy. Strong organisational skills with the ability to work under pressure. Excellent written and verbal communication skills. A professional approach with a strong understanding of confidentiality and GDPR principles. If you're an organised and detail-focused administrator looking to join for an initial 6-month contract, we'd love to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Aug 08, 2026
Contractor
Administration Officer Braintree, Essex £12.75 PAYE Full-Time Temporary 37 Hours per Week We are pleased to be supporting our client on the recruitment of two Administration Officers to join their team on a 6-month temporary contract. This is an excellent opportunity for experienced administrators with strong attention to detail, excellent customer service skills, and confidence working with multiple IT systems. Due to the nature of the role, you will be required to work on-site five days per week during training, with hybrid working available following a successful training period. The Role You will be responsible for undertaking full reviews of Council Tax Support applications using the Civica Open Revenues system, ensuring all applications are processed accurately and in line with the Council Tax Support Scheme. You will also provide support to customers by responding to enquiries via email, telephone, and face-to-face. Key Responsibilities Review existing Council Tax Support applications in line with the relevant scheme. Update customer records using the Civica Open Revenues system. Use the DWP Searchlight system in accordance with Local Authority guidelines. Ensure customer income and household information is accurate and up to date. Prioritise higher-risk, higher-value and older cases during the review process. Respond to customer enquiries via telephone, email and face-to-face. Maintain accurate records while handling sensitive and confidential information. Deliver a high standard of customer service throughout the review process. We're looking for candidates who have: Previous administration experience within a busy office environment. Experience using IT systems, including Excel Strong customer service experience. Excellent attention to detail and accuracy. Strong organisational skills with the ability to work under pressure. Excellent written and verbal communication skills. A professional approach with a strong understanding of confidentiality and GDPR principles. If you're an organised and detail-focused administrator looking to join for an initial 6-month contract, we'd love to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Administrator Salary: up to £28,(Apply online only) Location: London Tower Hill Hours: 9am to 5:15pm Benefits: Hybrid working opportunity JRRL have an exciting new opportunity for an Administrator to join their market leading client. This is a hybrid role and a fantastic opportunity to take on an interesting and varied role and to really make it your own. Providing excellent administrative support to the online team, you will liaise with clients regarding general on-line support enquiries and resolve queries efficiently and professionally in a timely manner. Producing accurate reports and spreadsheets for management along with carrying out general administration tasks to prescribed standards. Duties for the Administrator: Liaise with clients regarding general on-line support enquiries and resolve queries efficiently, in a timely manner, escalating issues where necessary Promote the benefits of the on-line system and provide guidance to clients on its use Work within prescribed objectives and procedures ensuring that all the requirements of department guidelines, service, regulatory and technical standards are met Set up new commercial cases using the case management system and allocate as appropriate Issue standard information requests on residential and commercial cases Deal with incoming and outgoing post, scanning, photocopying and stationery queries Update and maintain database data so that systems accurately reflect current position at all times and prioritise current and potential prospects Deal effectively and professionally with telephone, email and mail enquiries from internal and external clients, and take actions to ensure that enquiries are handled appropriately and within service standards Produce daily, weekly and monthly reports to clients, management and to accounts Chase outstanding premiums, deal with payment queries and general account enquiries Deal with general client admin e.g. changing passwords and setting up new users Carry out proactive welcome calls for new users, arranging and carrying out demos for clients as required Assist in telephone and email campaigns and convert potential business Model and promote values in all aspects of your daily work (Integrity, Commitment, Teamwork, Service and Leadership) Undertake other reasonable duties as assigned by line manager Assist with any ad-hoc work or projects as required by your manager Continual development of industry/marketplace knowledge Person Specification for the Administrator: Excellent verbal and written communication skills Competent in using Microsoft Office Suite Ability to organise own time and prioritise workload to tight deadlines whilst maintaining a high attention to detail Ability to develop and maintain strong internal and external working relationships Displays a flexible, adaptable approach and always rises to new challenges Questions the way we operate and helps the department to work smarter not just harder Is aware of personal development needs and raises issues with manager to help improve effectiveness Takes on board comments about development needs and is always willing to learn This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above.
Aug 08, 2026
Full time
Administrator Salary: up to £28,(Apply online only) Location: London Tower Hill Hours: 9am to 5:15pm Benefits: Hybrid working opportunity JRRL have an exciting new opportunity for an Administrator to join their market leading client. This is a hybrid role and a fantastic opportunity to take on an interesting and varied role and to really make it your own. Providing excellent administrative support to the online team, you will liaise with clients regarding general on-line support enquiries and resolve queries efficiently and professionally in a timely manner. Producing accurate reports and spreadsheets for management along with carrying out general administration tasks to prescribed standards. Duties for the Administrator: Liaise with clients regarding general on-line support enquiries and resolve queries efficiently, in a timely manner, escalating issues where necessary Promote the benefits of the on-line system and provide guidance to clients on its use Work within prescribed objectives and procedures ensuring that all the requirements of department guidelines, service, regulatory and technical standards are met Set up new commercial cases using the case management system and allocate as appropriate Issue standard information requests on residential and commercial cases Deal with incoming and outgoing post, scanning, photocopying and stationery queries Update and maintain database data so that systems accurately reflect current position at all times and prioritise current and potential prospects Deal effectively and professionally with telephone, email and mail enquiries from internal and external clients, and take actions to ensure that enquiries are handled appropriately and within service standards Produce daily, weekly and monthly reports to clients, management and to accounts Chase outstanding premiums, deal with payment queries and general account enquiries Deal with general client admin e.g. changing passwords and setting up new users Carry out proactive welcome calls for new users, arranging and carrying out demos for clients as required Assist in telephone and email campaigns and convert potential business Model and promote values in all aspects of your daily work (Integrity, Commitment, Teamwork, Service and Leadership) Undertake other reasonable duties as assigned by line manager Assist with any ad-hoc work or projects as required by your manager Continual development of industry/marketplace knowledge Person Specification for the Administrator: Excellent verbal and written communication skills Competent in using Microsoft Office Suite Ability to organise own time and prioritise workload to tight deadlines whilst maintaining a high attention to detail Ability to develop and maintain strong internal and external working relationships Displays a flexible, adaptable approach and always rises to new challenges Questions the way we operate and helps the department to work smarter not just harder Is aware of personal development needs and raises issues with manager to help improve effectiveness Takes on board comments about development needs and is always willing to learn This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above.
