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EXPRESS SOLICITORS
New Client Enquiry Coordinator
EXPRESS SOLICITORS Manchester, Lancashire
Job Title: New Client Enquiry Coordinator Location: South Manchester / Hybrid (50% remote after probation) Salary : £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Job type: Full Time, Permanent Start Date: Tuesday 1st September 2026 About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. The Role: As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! Responsibilities: Deliver a 5-star client experience from the first contact Respond to enquiries by phone and email with professionalism and empathy Gather essential information to assess the validity of claims Maintain accurate client records using our case management system Collaborate with a high-performing team to ensure every enquiry is handled efficiently Person Specification: Outstanding communication and listening skills Confidence in handling sensitive conversations A friendly, professional, and proactive approach Strong IT and organisational skills A desire to learn, grow, and succeed Ability to build rapport and gain client commitment A team player mindset Salary: Base salary of £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400 Working Pattern & Hours: Our team work on a rotation of one week of early shifts then one week of late shifts. Early Shift: :30 - 16:30 on Friday) Late Shift: :00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. Weekends/Bank Holidays 10:00-18:00 Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days plus time in lieu for any bank holidays worked. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role.
Aug 13, 2026
Full time
Job Title: New Client Enquiry Coordinator Location: South Manchester / Hybrid (50% remote after probation) Salary : £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Job type: Full Time, Permanent Start Date: Tuesday 1st September 2026 About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. The Role: As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! Responsibilities: Deliver a 5-star client experience from the first contact Respond to enquiries by phone and email with professionalism and empathy Gather essential information to assess the validity of claims Maintain accurate client records using our case management system Collaborate with a high-performing team to ensure every enquiry is handled efficiently Person Specification: Outstanding communication and listening skills Confidence in handling sensitive conversations A friendly, professional, and proactive approach Strong IT and organisational skills A desire to learn, grow, and succeed Ability to build rapport and gain client commitment A team player mindset Salary: Base salary of £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400 Working Pattern & Hours: Our team work on a rotation of one week of early shifts then one week of late shifts. Early Shift: :30 - 16:30 on Friday) Late Shift: :00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. Weekends/Bank Holidays 10:00-18:00 Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days plus time in lieu for any bank holidays worked. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role.
Morson Edge
Customer Business Coordinator
Morson Edge
Customer Business Co-ordinator; Fareham; 12-month contract ; £16.50ph paye; Inside IR35 We are currently recruiting for a Customer Business Coordinator to work with an aerospace sector client based in Fareham. As a Customer Business Co-ordinator, you will be the trusted link between our customers and the teams that bring their solutions to life. You will build strong, confident relationships, listen closely to customer needs, and keep communication clear, proactive and purposeful. Working across business, you will help turn customer requirements into seamless day-to-day delivery, ensuring every product and service reflects the quality and commitment our customers expect. You will also champion customer satisfaction and service excellence, guiding orders from initial treatment through to follow-up with a customer-first mindset and a focus on making every interaction smooth, responsive and reliable. Duties will include, but not limited to Take full ownership of customer accounts, guiding each journey from order entry through to invoicing while identifying opportunities to introduce additional services that add value. Play a central role in bringing change to life within the live production environment, working closely with the right support teams to plan, coordinate and deliver successful outcomes. Build a clear understanding of the technical impacts within each change scope, helping to keep activity aligned, controlled and well communicated. Work alongside peers in Customer Support to share the latest manufacturing and production knowledge, keeping teams informed, confident and connected. Coordinate and follow up on customer requests and claims internally, ensuring progress is visible, timely and customer focused. Represent the customer voice in meetings, supporting service reviews and helping customers gain a clear view of the value and performance delivered by the company Maintain accurate records that support traceability, accountability and smooth day-to-day customer service operations. Skills, Knowledge & Experience To do this job, you must be proficient ERP, Microsoft Office, Microsoft Excel, Change Management and have basic knowledge in contract management, export, sales knowledge and logistics. We would appreciate it if you had CRM experience, ERP knowledge, and knowledge of smartcards. You need to be fluent in English. We would like someone to join our team who is customer-oriented, organized, autonomous, team player, has excellent verbal and written communication skills, works well under pressure. We are looking for someone with 1-3 years of experience in customer service or related roles. Morson is acting as an employment business in relation to this vacancy.
Aug 13, 2026
Contractor
Customer Business Co-ordinator; Fareham; 12-month contract ; £16.50ph paye; Inside IR35 We are currently recruiting for a Customer Business Coordinator to work with an aerospace sector client based in Fareham. As a Customer Business Co-ordinator, you will be the trusted link between our customers and the teams that bring their solutions to life. You will build strong, confident relationships, listen closely to customer needs, and keep communication clear, proactive and purposeful. Working across business, you will help turn customer requirements into seamless day-to-day delivery, ensuring every product and service reflects the quality and commitment our customers expect. You will also champion customer satisfaction and service excellence, guiding orders from initial treatment through to follow-up with a customer-first mindset and a focus on making every interaction smooth, responsive and reliable. Duties will include, but not limited to Take full ownership of customer accounts, guiding each journey from order entry through to invoicing while identifying opportunities to introduce additional services that add value. Play a central role in bringing change to life within the live production environment, working closely with the right support teams to plan, coordinate and deliver successful outcomes. Build a clear understanding of the technical impacts within each change scope, helping to keep activity aligned, controlled and well communicated. Work alongside peers in Customer Support to share the latest manufacturing and production knowledge, keeping teams informed, confident and connected. Coordinate and follow up on customer requests and claims internally, ensuring progress is visible, timely and customer focused. Represent the customer voice in meetings, supporting service reviews and helping customers gain a clear view of the value and performance delivered by the company Maintain accurate records that support traceability, accountability and smooth day-to-day customer service operations. Skills, Knowledge & Experience To do this job, you must be proficient ERP, Microsoft Office, Microsoft Excel, Change Management and have basic knowledge in contract management, export, sales knowledge and logistics. We would appreciate it if you had CRM experience, ERP knowledge, and knowledge of smartcards. You need to be fluent in English. We would like someone to join our team who is customer-oriented, organized, autonomous, team player, has excellent verbal and written communication skills, works well under pressure. We are looking for someone with 1-3 years of experience in customer service or related roles. Morson is acting as an employment business in relation to this vacancy.
The Flavour Network
Raw Materials Coordinator
The Flavour Network South Kirkby, Yorkshire
Job Title: Raw Materials Coordinator (Food Manufacturing) Salary: £38,000 - £40,000 DOE Location: West Yorkshire Hours: Monday to Friday, 07:00 am - 15: 00 pm (Flexibility required to meet business needs) Job Type: Full-Time Permanent Immediate Start Available Overview The Flavour Network has partnered with a well-established food manufacturing business to recruit a Raw Materials Coordinator on a full-time, permanent basis. This is an excellent opportunity for an individual with a strong understanding of raw material quality, supplier compliance, and food manufacturing standards to join a growing technical team. As Raw Materials Coordinator, you will be responsible for reviewing, assessing, and maintaining raw material specifications, ensuring all incoming materials consistently meet customer, technical, and business requirements. As the Raw Materials Coordinator, you will work closely with suppliers, production, commercial, and technical teams. You will play a key role in driving improvements in raw material quality, managing supplier performance, supporting audits, and ensuring compliance across the site. This is a site-based role with opportunities to visit suppliers and contribute to continuous improvement initiatives throughout the supply chain. Duties & Responsibilities for the Raw Materials Coordinator Review incoming raw materials against agreed specifications to ensure compliance. Maintain and update supplier specifications in collaboration with the technical team. Ensure raw materials consistently meet customer, technical, and business requirements; conduct quality assessments of incoming materials; and monitor performance throughout production. Report findings, trends, and quality concerns to Technical, Commercial, and Operational teams. Liaise directly with suppliers regarding quality issues, corrective actions, and continuous improvement initiatives. Build strong supplier relationships based on compliance, integrity, and collaboration. Manage non-conformances by issuing NCRs and, where appropriate, supplier rejection notices. Support investigations into supplier claims, quality concerns, and product downgrades. Assist with supplier visits and quality improvement projects. Identify opportunities to improve raw material performance, product yield, and operational efficiency. Provide guidance and support to production teams regarding specifications and quality standards. Produce regular reports, KPI tracking, and trend analysis to monitor supplier performance and product quality. Conduct supplier performance reviews and contribute to improvement plans. Support technical audits, customer visits, and site inspections. Carry out product assessments using a variety of analytical and practical evaluation methods. Contribute to continuous improvement initiatives focused on enhancing raw material quality, reducing waste, and improving consistency. Requirements for the Raw Materials Coordinator Essential Previous experience within a food manufacturing environment. Food Safety Level 2 qualification. Strong understanding of raw material quality, specifications, and compliance requirements. Excellent planning and organisational skills with strong attention to detail. Intermediate Microsoft Excel and Word skills, including reporting and data analysis. Ability to identify trends, analyse data, and make recommendations for improvement. Strong communication and stakeholder management skills. Proactive, organised, and capable of working independently. Methodical approach with the ability to prioritise workload effectively. Flexible approach to working hours when required by the business Desirable HACCP, VACCP, and TACCP training. Experience assessing and evaluating raw materials within a food manufacturing environment & knowledge of supplier quality management and compliance processes. Understanding of BRCGS, retailer standards, customer codes of practice, and food industry regulations. Experience producing reports, trend analysis, and supplier performance metrics and previous involvement in audits, supplier visits, and continuous improvement projects. If you have experience in food manufacturing, quality assurance, technical compliance, supplier quality, raw material management, or a similar field and are looking for your next challenge, we'd love to hear from you.
Aug 13, 2026
Full time
Job Title: Raw Materials Coordinator (Food Manufacturing) Salary: £38,000 - £40,000 DOE Location: West Yorkshire Hours: Monday to Friday, 07:00 am - 15: 00 pm (Flexibility required to meet business needs) Job Type: Full-Time Permanent Immediate Start Available Overview The Flavour Network has partnered with a well-established food manufacturing business to recruit a Raw Materials Coordinator on a full-time, permanent basis. This is an excellent opportunity for an individual with a strong understanding of raw material quality, supplier compliance, and food manufacturing standards to join a growing technical team. As Raw Materials Coordinator, you will be responsible for reviewing, assessing, and maintaining raw material specifications, ensuring all incoming materials consistently meet customer, technical, and business requirements. As the Raw Materials Coordinator, you will work closely with suppliers, production, commercial, and technical teams. You will play a key role in driving improvements in raw material quality, managing supplier performance, supporting audits, and ensuring compliance across the site. This is a site-based role with opportunities to visit suppliers and contribute to continuous improvement initiatives throughout the supply chain. Duties & Responsibilities for the Raw Materials Coordinator Review incoming raw materials against agreed specifications to ensure compliance. Maintain and update supplier specifications in collaboration with the technical team. Ensure raw materials consistently meet customer, technical, and business requirements; conduct quality assessments of incoming materials; and monitor performance throughout production. Report findings, trends, and quality concerns to Technical, Commercial, and Operational teams. Liaise directly with suppliers regarding quality issues, corrective actions, and continuous improvement initiatives. Build strong supplier relationships based on compliance, integrity, and collaboration. Manage non-conformances by issuing NCRs and, where appropriate, supplier rejection notices. Support investigations into supplier claims, quality concerns, and product downgrades. Assist with supplier visits and quality improvement projects. Identify opportunities to improve raw material performance, product yield, and operational efficiency. Provide guidance and support to production teams regarding specifications and quality standards. Produce regular reports, KPI tracking, and trend analysis to monitor supplier performance and product quality. Conduct supplier performance reviews and contribute to improvement plans. Support technical audits, customer visits, and site inspections. Carry out product assessments using a variety of analytical and practical evaluation methods. Contribute to continuous improvement initiatives focused on enhancing raw material quality, reducing waste, and improving consistency. Requirements for the Raw Materials Coordinator Essential Previous experience within a food manufacturing environment. Food Safety Level 2 qualification. Strong understanding of raw material quality, specifications, and compliance requirements. Excellent planning and organisational skills with strong attention to detail. Intermediate Microsoft Excel and Word skills, including reporting and data analysis. Ability to identify trends, analyse data, and make recommendations for improvement. Strong communication and stakeholder management skills. Proactive, organised, and capable of working independently. Methodical approach with the ability to prioritise workload effectively. Flexible approach to working hours when required by the business Desirable HACCP, VACCP, and TACCP training. Experience assessing and evaluating raw materials within a food manufacturing environment & knowledge of supplier quality management and compliance processes. Understanding of BRCGS, retailer standards, customer codes of practice, and food industry regulations. Experience producing reports, trend analysis, and supplier performance metrics and previous involvement in audits, supplier visits, and continuous improvement projects. If you have experience in food manufacturing, quality assurance, technical compliance, supplier quality, raw material management, or a similar field and are looking for your next challenge, we'd love to hear from you.
Guidant Global
Payroll Coordinator
Guidant Global Exeter, Devon
Title : Payroll Coordinator Location : Exeter, UK (Hybrid - 1 day per week onsite required) Contract : 2 years (24 Months) Working Pattern : Full-time (37 hours per week - Monday to Friday - 8:30 AM to 5:00 PM) Job Purpose We are seeking an experienced Payroll Coordinator to join our Employee Services team, delivering a comprehensive, accurate, and customer-focused payroll service to employees, managers, elected members, maintained schools, Multi Academy Trusts, and external public sector organisations. Working across multiple payrolls with varied terms and conditions, you will be responsible for ensuring payroll data is processed accurately and on time, supporting monthly payroll cycles, managing complex contractual and organisational changes, and providing expert advice on payroll legislation and employment matters. This role requires excellent attention to detail, strong problem-solving skills, and the ability to work to strict monthly deadlines while maintaining compliance with statutory requirements. Key Responsibilities Process payroll data accurately and efficiently using the HR and Payroll Management System (HRMS). Prepare and run multiple monthly payrolls, ensuring all payroll deadlines are achieved. Process contractual changes including salary amendments, redeployments, market supplements, restructures, TUPE transfers, and organisational changes. Perform complex payroll calculations including overpayments, sickness pay, family leave, annual leave, emergency payments, pension adjustments, and Third Party Accident Claims. Ensure Full Payment Submissions (FPS), BACS files, payslips, P45s, and statutory submissions to HM Revenue & Customs are completed accurately and on time. Maintain payroll calendars and coordinate payroll schedules to ensure all activities are completed within agreed timescales. Maintain organisational structures within the HRMS, including restructures, academisation, federation changes, and production of organisational charts. Complete employment checks for employees transferring under TUPE where required. Provide expert advice and support to employees, managers, schools, and external customers on payroll, pensions, taxation, National Insurance, salary calculations, annual leave, sickness, and employment-related queries. Respond professionally to telephone, email, and written enquiries, resolving complex payroll issues. Support User Acceptance Testing (UAT) for payroll system developments, upgrades, and enhancements. Train, coach, and mentor new members of the payroll team. Build strong relationships with internal departments and external customers, ensuring a high-quality payroll service. Assist in investigating and resolving customer complaints and service issues. Contribute to continuous improvement by reviewing payroll processes, policies, and procedures, recommending enhancements where appropriate. Ensure compliance with payroll legislation, HMRC regulations, organisational policies, and best practice. Deputise for the Payroll Team Leader when required. Essential Skills & Experience Previous experience working within a Payroll, HR, or Finance function. Strong payroll processing experience within a busy payroll environment. Experience working to strict deadlines while maintaining high levels of accuracy. Excellent customer service and helpdesk support experience within a large organisation. Good understanding of payroll legislation and HMRC regulations. Knowledge of payroll best practices and statutory compliance. Strong communication skills with the ability to explain complex payroll matters clearly. Good working knowledge of Microsoft Office, including strong Excel skills. Experience using HR and payroll systems. Excellent organisational, analytical, and problem-solving skills. Ability to work independently while contributing effectively within a team. Desirable Skills & Experience Experience working within the public sector. Experience using iTrent or similar HR and Payroll systems. Knowledge of payroll software maintenance, testing, and system upgrades. Payroll qualification or completion of a recognised payroll course. Evidence of continuing professional development (CPD). Knowledge of payroll operations, pay and grading, and employment compliance. Understanding of wider statutory employment legislation. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 12, 2026
Contractor
Title : Payroll Coordinator Location : Exeter, UK (Hybrid - 1 day per week onsite required) Contract : 2 years (24 Months) Working Pattern : Full-time (37 hours per week - Monday to Friday - 8:30 AM to 5:00 PM) Job Purpose We are seeking an experienced Payroll Coordinator to join our Employee Services team, delivering a comprehensive, accurate, and customer-focused payroll service to employees, managers, elected members, maintained schools, Multi Academy Trusts, and external public sector organisations. Working across multiple payrolls with varied terms and conditions, you will be responsible for ensuring payroll data is processed accurately and on time, supporting monthly payroll cycles, managing complex contractual and organisational changes, and providing expert advice on payroll legislation and employment matters. This role requires excellent attention to detail, strong problem-solving skills, and the ability to work to strict monthly deadlines while maintaining compliance with statutory requirements. Key Responsibilities Process payroll data accurately and efficiently using the HR and Payroll Management System (HRMS). Prepare and run multiple monthly payrolls, ensuring all payroll deadlines are achieved. Process contractual changes including salary amendments, redeployments, market supplements, restructures, TUPE transfers, and organisational changes. Perform complex payroll calculations including overpayments, sickness pay, family leave, annual leave, emergency payments, pension adjustments, and Third Party Accident Claims. Ensure Full Payment Submissions (FPS), BACS files, payslips, P45s, and statutory submissions to HM Revenue & Customs are completed accurately and on time. Maintain payroll calendars and coordinate payroll schedules to ensure all activities are completed within agreed timescales. Maintain organisational structures within the HRMS, including restructures, academisation, federation changes, and production of organisational charts. Complete employment checks for employees transferring under TUPE where required. Provide expert advice and support to employees, managers, schools, and external customers on payroll, pensions, taxation, National Insurance, salary calculations, annual leave, sickness, and employment-related queries. Respond professionally to telephone, email, and written enquiries, resolving complex payroll issues. Support User Acceptance Testing (UAT) for payroll system developments, upgrades, and enhancements. Train, coach, and mentor new members of the payroll team. Build strong relationships with internal departments and external customers, ensuring a high-quality payroll service. Assist in investigating and resolving customer complaints and service issues. Contribute to continuous improvement by reviewing payroll processes, policies, and procedures, recommending enhancements where appropriate. Ensure compliance with payroll legislation, HMRC regulations, organisational policies, and best practice. Deputise for the Payroll Team Leader when required. Essential Skills & Experience Previous experience working within a Payroll, HR, or Finance function. Strong payroll processing experience within a busy payroll environment. Experience working to strict deadlines while maintaining high levels of accuracy. Excellent customer service and helpdesk support experience within a large organisation. Good understanding of payroll legislation and HMRC regulations. Knowledge of payroll best practices and statutory compliance. Strong communication skills with the ability to explain complex payroll matters clearly. Good working knowledge of Microsoft Office, including strong Excel skills. Experience using HR and payroll systems. Excellent organisational, analytical, and problem-solving skills. Ability to work independently while contributing effectively within a team. Desirable Skills & Experience Experience working within the public sector. Experience using iTrent or similar HR and Payroll systems. Knowledge of payroll software maintenance, testing, and system upgrades. Payroll qualification or completion of a recognised payroll course. Evidence of continuing professional development (CPD). Knowledge of payroll operations, pay and grading, and employment compliance. Understanding of wider statutory employment legislation. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Vizion Network
Reigonal Network Coordinator (Maternity Cover)
Vizion Network Hull, Yorkshire
Reigonal Network Coordinator (Maternity Cover) Location: Hull (on-site) Salary: Starting salary £26,234 per annum Vacancy Type: 1 x 6 month and 1 x 10 month maternity cover positions available Who we are Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. Purpose The Regional Network Coordinator is responsible for allocation/reallocation and progression of vehicle repairs within a specific geographical region from initial contact, to repair handover and aftercare as required, keeping in close contact with all key stakeholders throughout the repair process to ensure all SLAs are maintained and adhered to. Working within a regional team, you will build effective partnerships with repairers, leveraging those relationships to improve and maintain the highest level service for the Company's customers and clients. Role Profile Ensure that you are kept fully up to date with Insurer/Client SLAs and understand the KPI's the repairers are to adhere as a Vizion Member Efficiently and accurately process and allocate repair notifications within SLA using the in-house management system. Analyse damage, incident circumstances, and vehicle specifications to assign repairs to appropriate supplier or escalate to the Fast Track Total Loss Team when needed. Resolve allocation delays and courtesy car related issues. Ensure all customers are kept adequately updated where there is a reallocation delay. Collaborate with the Regional Network Controller to place challenging or repeatedly rejected cases with a suitable supplier. Work to improve the first-time acceptance ratio and reduce multiple rejections in collaboration with the Regional Network Controller. Provide investigative feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven by the system as well as other ad hoc tasks assigned within agreed SLA's. Monitor and manage supplier performance metrics, breaches, and cancellations on a day-to-day basis. Build and nurture relationships within the repair network to ensure seamless customer repairs. Act as a point of contact for repair network members, clients, customers, and team member, providing progress updates as needed. Handle incoming calls and emails and act promptly, and professionally, addressing inquiries and actions efficiently. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with requested for departmental, regional or client analysis and management. Person Specification Experience working within the Repair/Insurance industry is desirable. Prior experience within customer service with exposure to effective communication with clients/Suppliers/customers is essential First class communication skills, including the ability to convey complex information clearly and concisely. Exceptional attention to detail for accurate claim processing and data management. Relationship building skills to nurture repair network connections and liaise effectively various stakeholders. Adaptability and flexibility to work within a dynamic, fast paced environment. Ability to work to agreed deadlines, targets and objectives. Collaborative team player with a cooperative and supportive approach to achieve shared goals. Strong organisational skills with the ability to manage and prioritise tasks efficiently. Problem solving abilities, particularly in resolving allocation issues, and progression queries. Good decision maker Customer centric mindset with a commitment to providing a first-class service to customers and repairers, maintaining a positive business image. Proficient in using in house management systems. Good knowledge of Microsoft Office Packages, including Power Bi. What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Aug 12, 2026
Full time
Reigonal Network Coordinator (Maternity Cover) Location: Hull (on-site) Salary: Starting salary £26,234 per annum Vacancy Type: 1 x 6 month and 1 x 10 month maternity cover positions available Who we are Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. Purpose The Regional Network Coordinator is responsible for allocation/reallocation and progression of vehicle repairs within a specific geographical region from initial contact, to repair handover and aftercare as required, keeping in close contact with all key stakeholders throughout the repair process to ensure all SLAs are maintained and adhered to. Working within a regional team, you will build effective partnerships with repairers, leveraging those relationships to improve and maintain the highest level service for the Company's customers and clients. Role Profile Ensure that you are kept fully up to date with Insurer/Client SLAs and understand the KPI's the repairers are to adhere as a Vizion Member Efficiently and accurately process and allocate repair notifications within SLA using the in-house management system. Analyse damage, incident circumstances, and vehicle specifications to assign repairs to appropriate supplier or escalate to the Fast Track Total Loss Team when needed. Resolve allocation delays and courtesy car related issues. Ensure all customers are kept adequately updated where there is a reallocation delay. Collaborate with the Regional Network Controller to place challenging or repeatedly rejected cases with a suitable supplier. Work to improve the first-time acceptance ratio and reduce multiple rejections in collaboration with the Regional Network Controller. Provide investigative feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven by the system as well as other ad hoc tasks assigned within agreed SLA's. Monitor and manage supplier performance metrics, breaches, and cancellations on a day-to-day basis. Build and nurture relationships within the repair network to ensure seamless customer repairs. Act as a point of contact for repair network members, clients, customers, and team member, providing progress updates as needed. Handle incoming calls and emails and act promptly, and professionally, addressing inquiries and actions efficiently. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with requested for departmental, regional or client analysis and management. Person Specification Experience working within the Repair/Insurance industry is desirable. Prior experience within customer service with exposure to effective communication with clients/Suppliers/customers is essential First class communication skills, including the ability to convey complex information clearly and concisely. Exceptional attention to detail for accurate claim processing and data management. Relationship building skills to nurture repair network connections and liaise effectively various stakeholders. Adaptability and flexibility to work within a dynamic, fast paced environment. Ability to work to agreed deadlines, targets and objectives. Collaborative team player with a cooperative and supportive approach to achieve shared goals. Strong organisational skills with the ability to manage and prioritise tasks efficiently. Problem solving abilities, particularly in resolving allocation issues, and progression queries. Good decision maker Customer centric mindset with a commitment to providing a first-class service to customers and repairers, maintaining a positive business image. Proficient in using in house management systems. Good knowledge of Microsoft Office Packages, including Power Bi. What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Prestige Recruitment Specialists
Office Manager
Prestige Recruitment Specialists Hull, Yorkshire
Office Manager Location: Hull Salary: 30,000 - 35,000 DOE Job Type: Full Time Hours: Monday to Friday The Opportunity Prestige Recruitment Specialists are recruiting on behalf of a growing building services business for an experienced Office Manager to oversee the day-to-day running of a busy office. The company delivers insurance reinstatement, property maintenance, refurbishment and specialist surveying services across the UK. This is a varied role suited to someone who enjoys leading a team, improving processes and managing multiple priorities in a fast-paced environment. The Role You will work closely with the Directors and Operations team, ensuring the office runs efficiently while supporting clients, surveyors, contractors and internal teams. Key responsibilities include: Managing the day-to-day running of the office and administration team Leading, supporting and allocating workloads across the team Managing client enquiries and ensuring excellent customer service Liaising with insurers, loss adjusters, surveyors, subcontractors and customers Supporting scheduling, work allocation and diary management Monitoring job progress and maintaining accurate records Producing reports for Directors Supporting recruitment, onboarding and training Improving office procedures and administrative processes Managing office suppliers, facilities and resources Supporting invoicing, purchase orders and general finance administration Ensuring company procedures and compliance standards are maintained About You We are looking for an organised, confident and proactive Office Manager with experience working within a busy environment. You will ideally have: Previous experience as an Office Manager, Administration Manager or Operations Coordinator Strong leadership and people management skills Excellent organisational and time management abilities Strong communication and relationship-building skills Excellent attention to detail Good Microsoft Office skills The ability to manage multiple priorities and deadlines A positive, practical and solutions-focused approach Experience within construction, property, facilities management, insurance or maintenance would be highly advantageous. Experience with engineer/trades scheduling, insurance claims, project coordination, CRM or job management systems would also be beneficial. What's on Offer? 30,000 - 35,000 salary Monday to Friday working hours Full-time position with an initial 6-month fixed-term contract Opportunity to join a growing business Supportive management team Varied and rewarding role Career development opportunities Company pension On-site parking Company events If you're an experienced Office Manager looking for your next opportunity in Hull, we'd love to hear from you. Apply today with your CV and a member of the Prestige Recruitment Specialists team will be in touch.
Aug 10, 2026
Full time
Office Manager Location: Hull Salary: 30,000 - 35,000 DOE Job Type: Full Time Hours: Monday to Friday The Opportunity Prestige Recruitment Specialists are recruiting on behalf of a growing building services business for an experienced Office Manager to oversee the day-to-day running of a busy office. The company delivers insurance reinstatement, property maintenance, refurbishment and specialist surveying services across the UK. This is a varied role suited to someone who enjoys leading a team, improving processes and managing multiple priorities in a fast-paced environment. The Role You will work closely with the Directors and Operations team, ensuring the office runs efficiently while supporting clients, surveyors, contractors and internal teams. Key responsibilities include: Managing the day-to-day running of the office and administration team Leading, supporting and allocating workloads across the team Managing client enquiries and ensuring excellent customer service Liaising with insurers, loss adjusters, surveyors, subcontractors and customers Supporting scheduling, work allocation and diary management Monitoring job progress and maintaining accurate records Producing reports for Directors Supporting recruitment, onboarding and training Improving office procedures and administrative processes Managing office suppliers, facilities and resources Supporting invoicing, purchase orders and general finance administration Ensuring company procedures and compliance standards are maintained About You We are looking for an organised, confident and proactive Office Manager with experience working within a busy environment. You will ideally have: Previous experience as an Office Manager, Administration Manager or Operations Coordinator Strong leadership and people management skills Excellent organisational and time management abilities Strong communication and relationship-building skills Excellent attention to detail Good Microsoft Office skills The ability to manage multiple priorities and deadlines A positive, practical and solutions-focused approach Experience within construction, property, facilities management, insurance or maintenance would be highly advantageous. Experience with engineer/trades scheduling, insurance claims, project coordination, CRM or job management systems would also be beneficial. What's on Offer? 30,000 - 35,000 salary Monday to Friday working hours Full-time position with an initial 6-month fixed-term contract Opportunity to join a growing business Supportive management team Varied and rewarding role Career development opportunities Company pension On-site parking Company events If you're an experienced Office Manager looking for your next opportunity in Hull, we'd love to hear from you. Apply today with your CV and a member of the Prestige Recruitment Specialists team will be in touch.
Key Recruitment Limited
Field Service Controller
Key Recruitment Limited Portsmouth, Hampshire
Field Service Controller Portsmouth Permanent Full time 50,000 + Performance Bonus Role Overview Join a busy Field Service team coordinating engineers, customer support and service operations across the UK. You'll ensure efficient planning, high customer satisfaction and smooth delivery of maintenance and repair activities within the heavy machinery and construction equipment sector. Key Responsibilities Act as the main point of contact for customer service enquiries and breakdowns. Provide technical support and advice to customers. Plan and schedule field engineer workloads across the UK. Allocate resources to maximise productivity and meet service targets. Monitor and adjust schedules to meet changing priorities. Coordinate parts ordering and delivery for service and repair work. Ensure engineers have the correct parts and equipment for each job. Manage warranty claims and warranty campaigns. Ensure warranty documentation is accurate and submitted on time. Resolve invoice queries in collaboration with the finance team. Monitor engineer Work in Progress (WIP) and job status. Maintain accurate service records and reporting. Provide customers with regular updates on repair progress. Build strong relationships with customers and internal teams. Ensure compliance with Health & Safety procedures. Support continuous improvement of service processes and systems. Essential Skills & Experience Minimum 5 years' experience in a Field Service Controller, Service Coordinator or similar role. Experience within heavy machinery, construction equipment, engineering or automotive sectors. Strong knowledge of machinery servicing, maintenance and repairs. Experience planning and coordinating field engineers. Knowledge of warranty processes and service administration. Experience using service management, ERP or CRM systems. Excellent customer service and communication skills. Strong organisational and workload planning abilities. Good analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Good understanding of Health & Safety requirements. Strong leadership and stakeholder management skills. Continuous improvement mindset with a focus on operational efficiency. Full UK Driving Licence preferred. Apply now or call Lynsey at Key Recruitment for more information
Aug 10, 2026
Full time
Field Service Controller Portsmouth Permanent Full time 50,000 + Performance Bonus Role Overview Join a busy Field Service team coordinating engineers, customer support and service operations across the UK. You'll ensure efficient planning, high customer satisfaction and smooth delivery of maintenance and repair activities within the heavy machinery and construction equipment sector. Key Responsibilities Act as the main point of contact for customer service enquiries and breakdowns. Provide technical support and advice to customers. Plan and schedule field engineer workloads across the UK. Allocate resources to maximise productivity and meet service targets. Monitor and adjust schedules to meet changing priorities. Coordinate parts ordering and delivery for service and repair work. Ensure engineers have the correct parts and equipment for each job. Manage warranty claims and warranty campaigns. Ensure warranty documentation is accurate and submitted on time. Resolve invoice queries in collaboration with the finance team. Monitor engineer Work in Progress (WIP) and job status. Maintain accurate service records and reporting. Provide customers with regular updates on repair progress. Build strong relationships with customers and internal teams. Ensure compliance with Health & Safety procedures. Support continuous improvement of service processes and systems. Essential Skills & Experience Minimum 5 years' experience in a Field Service Controller, Service Coordinator or similar role. Experience within heavy machinery, construction equipment, engineering or automotive sectors. Strong knowledge of machinery servicing, maintenance and repairs. Experience planning and coordinating field engineers. Knowledge of warranty processes and service administration. Experience using service management, ERP or CRM systems. Excellent customer service and communication skills. Strong organisational and workload planning abilities. Good analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Good understanding of Health & Safety requirements. Strong leadership and stakeholder management skills. Continuous improvement mindset with a focus on operational efficiency. Full UK Driving Licence preferred. Apply now or call Lynsey at Key Recruitment for more information
Infinity Recruitment Consultancy Ltd
Part Time Sales Admin Coordinator
Infinity Recruitment Consultancy Ltd Peterborough, Cambridgeshire
Our client, with office based near Whittlesey, is seeking a Part Time Sales Admin Coordinator to join them on a permanent basis working 9.30am-2.30pm Monday to Friday. As Part Time Sales Admin Coordinator, you will hold a varied and busy role, dealing with customer queries by email and by telephone, providing quotations, updating CRM, following up quotes issued, processing customer order information, arranging installations and site access information, performing stock checks, arrange service and maintenance visits, deal with warranty claims, process improvement, help with arranging events and attending some events & trade shows, along with support administration, To be considered for the role of Part Time Sales Admin Coordinator, you will have strong customer service skills, will be experienced in processing orders, preparing quotations, dealing with queries, experience in seeking projects from beginning to end, excellent communication skills, highly organised and excellent problem solving skills. Own transport required owing to location. In return, for the role of Part Time Sales Admin Coordinator, my client is offering a starting salary of £27,000 pro rata to hours worked, 28 days annual leave (inclusive of bank holidays, onsite parking and the chance to join a growing organisation. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent,contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Aug 10, 2026
Full time
Our client, with office based near Whittlesey, is seeking a Part Time Sales Admin Coordinator to join them on a permanent basis working 9.30am-2.30pm Monday to Friday. As Part Time Sales Admin Coordinator, you will hold a varied and busy role, dealing with customer queries by email and by telephone, providing quotations, updating CRM, following up quotes issued, processing customer order information, arranging installations and site access information, performing stock checks, arrange service and maintenance visits, deal with warranty claims, process improvement, help with arranging events and attending some events & trade shows, along with support administration, To be considered for the role of Part Time Sales Admin Coordinator, you will have strong customer service skills, will be experienced in processing orders, preparing quotations, dealing with queries, experience in seeking projects from beginning to end, excellent communication skills, highly organised and excellent problem solving skills. Own transport required owing to location. In return, for the role of Part Time Sales Admin Coordinator, my client is offering a starting salary of £27,000 pro rata to hours worked, 28 days annual leave (inclusive of bank holidays, onsite parking and the chance to join a growing organisation. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent,contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Whistl
Account Support Coordinator
Whistl South Brent, Devon
Are you a customer-focused professional looking for your next challenge? We're seeking an Account Support Coordinator to join our growing Fulfilment team in Wrangaton Working with a portfolio of ecommerce and retail customers, you'll play a key role in delivering exceptional service, resolving queries, coordinating shipments and supporting day-to-day account activity. This is an excellent opportunity for someone with customer service, logistics, administration or account support experience who wants to develop a long-term career within Account Management. About the Role What You'll Be Doing Supporting customer accounts and responding to enquiries. Coordinating with Operations, Returns, Finance and Carrier teams. Investigating stock, delivery and shipment queries. Managing returns, claims and service issues. Producing reports and maintaining customer records. Supporting invoicing and account administration. Building strong relationships with customers and internal stakeholders. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements What We're Looking For Experience in customer service, account support, administration or coordination. Strong communication and relationship-building skills. Excellent organisation and attention to detail. Good Microsoft Office skills, particularly Excel. A proactive, positive and problem-solving mindset. Experience handling shipments, returns or carrier queries. Knowledge of Warehouse Management Systems such as Mintsoft or similar platforms. Experience within ecommerce, fulfilment, third-party logistics, warehousing, distribution or a similar operational environment is desirable. Additional information - Monday to friday 37.5hrs per week Due to the operational nature of the business, additional hours or weekend working may occasionally be necessary. Occasional travel to other depots may be required.
Aug 09, 2026
Full time
Are you a customer-focused professional looking for your next challenge? We're seeking an Account Support Coordinator to join our growing Fulfilment team in Wrangaton Working with a portfolio of ecommerce and retail customers, you'll play a key role in delivering exceptional service, resolving queries, coordinating shipments and supporting day-to-day account activity. This is an excellent opportunity for someone with customer service, logistics, administration or account support experience who wants to develop a long-term career within Account Management. About the Role What You'll Be Doing Supporting customer accounts and responding to enquiries. Coordinating with Operations, Returns, Finance and Carrier teams. Investigating stock, delivery and shipment queries. Managing returns, claims and service issues. Producing reports and maintaining customer records. Supporting invoicing and account administration. Building strong relationships with customers and internal stakeholders. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements What We're Looking For Experience in customer service, account support, administration or coordination. Strong communication and relationship-building skills. Excellent organisation and attention to detail. Good Microsoft Office skills, particularly Excel. A proactive, positive and problem-solving mindset. Experience handling shipments, returns or carrier queries. Knowledge of Warehouse Management Systems such as Mintsoft or similar platforms. Experience within ecommerce, fulfilment, third-party logistics, warehousing, distribution or a similar operational environment is desirable. Additional information - Monday to friday 37.5hrs per week Due to the operational nature of the business, additional hours or weekend working may occasionally be necessary. Occasional travel to other depots may be required.
Key Recruitment Limited
Warranty & Product Support Coordinator
Key Recruitment Limited Portsmouth, Hampshire
Warranty & Product Support Coordinator Portsmouth Permanent Full Time 35,000 An exciting opportunity is available for a Warranty & Product Support Coordinator to join a growing aftersales team within the construction, quarrying, recycling, Industrial and material handling sectors. This role is responsible for managing the full warranty administration process, ensuring equipment registrations, warranty claims, recoveries and supporting documentation are completed accurately and in line with manufacturer requirements. Working closely with internal teams, dealers, customers, suppliers and OEM partners, the successful candidate will help maximise warranty recovery, improve processes and deliver excellent customer and dealer support throughout the equipment lifecycle. Key Responsibilities Warranty Management Manage the end-to-end warranty process, including registrations, claim submissions and recoveries. Review documentation and verify warranty eligibility before claim submission. Prepare, monitor and resolve warranty claims with manufacturers and suppliers. Maintain accurate warranty records, audit trails and reporting. Support warranty invoicing, reconciliations and KPI reporting. Assist with product campaigns, recalls and technical service updates. Product Support & Administration Provide administrative support to the wider Product Support team. Assist with service cases, customer queries and system updates. Support service contract administration, quotations and planned maintenance agreements. Maintain accurate customer, equipment and service records. Develop and improve internal processes and documentation. Dealer & Customer Support Support dealer networks with warranty procedures and claim queries. Build strong relationships with customers, dealers, engineers and suppliers. Provide professional and timely responses to technical and administrative enquiries. Candidate Requirements Essential Experience within warranty administration, aftersales, service coordination or product support. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Good commercial awareness and problem-solving ability. Confident using Microsoft Office, particularly Excel. Experience with ERP, CRM, DMS or service management systems. Desirable Experience within construction equipment, automotive, agricultural machinery or commercial vehicles. Knowledge of OEM warranty processes. Experience with service contracts and aftermarket operations. Familiarity with dealer management systems or Sage. Apply now or call Lynsey at Key Recruitment for more information
Aug 08, 2026
Full time
Warranty & Product Support Coordinator Portsmouth Permanent Full Time 35,000 An exciting opportunity is available for a Warranty & Product Support Coordinator to join a growing aftersales team within the construction, quarrying, recycling, Industrial and material handling sectors. This role is responsible for managing the full warranty administration process, ensuring equipment registrations, warranty claims, recoveries and supporting documentation are completed accurately and in line with manufacturer requirements. Working closely with internal teams, dealers, customers, suppliers and OEM partners, the successful candidate will help maximise warranty recovery, improve processes and deliver excellent customer and dealer support throughout the equipment lifecycle. Key Responsibilities Warranty Management Manage the end-to-end warranty process, including registrations, claim submissions and recoveries. Review documentation and verify warranty eligibility before claim submission. Prepare, monitor and resolve warranty claims with manufacturers and suppliers. Maintain accurate warranty records, audit trails and reporting. Support warranty invoicing, reconciliations and KPI reporting. Assist with product campaigns, recalls and technical service updates. Product Support & Administration Provide administrative support to the wider Product Support team. Assist with service cases, customer queries and system updates. Support service contract administration, quotations and planned maintenance agreements. Maintain accurate customer, equipment and service records. Develop and improve internal processes and documentation. Dealer & Customer Support Support dealer networks with warranty procedures and claim queries. Build strong relationships with customers, dealers, engineers and suppliers. Provide professional and timely responses to technical and administrative enquiries. Candidate Requirements Essential Experience within warranty administration, aftersales, service coordination or product support. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Good commercial awareness and problem-solving ability. Confident using Microsoft Office, particularly Excel. Experience with ERP, CRM, DMS or service management systems. Desirable Experience within construction equipment, automotive, agricultural machinery or commercial vehicles. Knowledge of OEM warranty processes. Experience with service contracts and aftermarket operations. Familiarity with dealer management systems or Sage. Apply now or call Lynsey at Key Recruitment for more information
Edwards & Pearce
Raw Materials Coordinator
Edwards & Pearce Featherstone, Yorkshire
Join a leading UK food processor near Pontefract, supplying high-quality prepared products to major supermarkets and foodservice providers. We are looking for an experienced Raw Material Coordinator to create and manage production plans for allocated protein products. You'll play a key role in keeping production running efficiently, responding to logistical and operational challenges, and helping to achieve targets while minimising waste. This is a fantastic opportunity for a proactive organiser who thrives in a fast-paced manufacturing environment and enjoys making a real impact. THE ROLE To review Raw Material against the Specification that we buy against. Updating supplier specification as and when required to maintain current approved raw material specification along with the technical team. Factory based role that will proactively work to ensure the correct quality of raw material is used to deliver customers specification. Reporting all findings, both positive and negative, to the Technical Manager, Commercial and Operational Teams and communicating with suppliers. Over time the principle of the role is to improve the general quality of all Raw Material that is used on site. Relationship with Suppliers to be built on Compliance and Integrity and a working together mentality. Any improvements to butchery methods or packaging formats to be quantified and discussed within the site teams before approaching the Supplier. Any Raw Material not meeting Specification must have NCR or Rejections Notices to Suppliers and communicated within the site teams. Site visits to Suppliers to support Technical manager working on improving specifications and addressing quality issues. Supporting the understanding of butchery specifications and Cuts of meat used in product to Production Leaders and staff members. Create regular reports and trend analysis to keep customer performance up to date. Once role is becoming established weekly/monthly calls with suppliers to manage performance. To add value to raw material by using butchery knowledge. Preparation and participate in factory visits and technical audits. Conduct product assessment against agreed parameters during intake of raw material and during production, using several monitoring methods (Foss analysing and cook up and butchery) Raw material review and assessment online to support any supplier claims or downgrade to material. And any other duties in line with your skillset, as requested by the company Working hours Monday to Friday, 40 hours per week. THE BENEFITS 25 days holiday plus 3 days for Christmas period, raising with service years. Company pension, life cover 4x salary, company discounts THE CANDIDATE Food Safety Level 2 Strong butchery knowledge across Beef, Lamb, and Pork Experience working in a fast moving environment Experience working within food manufacturing Good planning skills, with attention to detail and the ability to identify errors in data or written information Computer literate with ability to use excel and word to an intermediate level (constructing graphs, data trending etc Proactive with a 'can do' attitude Willing to undertake further training to develop within the role and support the business as and when required and when change in the food industry or customer COP Good interpersonal skills and effective team player Collaborator and ability to drive improvement and development. Ability to work in a structured and methodical manner Demonstrable ability to embrace and adapt to change and work in an agile environment Flexible approach to working hours The Consultancy: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Aug 08, 2026
Full time
Join a leading UK food processor near Pontefract, supplying high-quality prepared products to major supermarkets and foodservice providers. We are looking for an experienced Raw Material Coordinator to create and manage production plans for allocated protein products. You'll play a key role in keeping production running efficiently, responding to logistical and operational challenges, and helping to achieve targets while minimising waste. This is a fantastic opportunity for a proactive organiser who thrives in a fast-paced manufacturing environment and enjoys making a real impact. THE ROLE To review Raw Material against the Specification that we buy against. Updating supplier specification as and when required to maintain current approved raw material specification along with the technical team. Factory based role that will proactively work to ensure the correct quality of raw material is used to deliver customers specification. Reporting all findings, both positive and negative, to the Technical Manager, Commercial and Operational Teams and communicating with suppliers. Over time the principle of the role is to improve the general quality of all Raw Material that is used on site. Relationship with Suppliers to be built on Compliance and Integrity and a working together mentality. Any improvements to butchery methods or packaging formats to be quantified and discussed within the site teams before approaching the Supplier. Any Raw Material not meeting Specification must have NCR or Rejections Notices to Suppliers and communicated within the site teams. Site visits to Suppliers to support Technical manager working on improving specifications and addressing quality issues. Supporting the understanding of butchery specifications and Cuts of meat used in product to Production Leaders and staff members. Create regular reports and trend analysis to keep customer performance up to date. Once role is becoming established weekly/monthly calls with suppliers to manage performance. To add value to raw material by using butchery knowledge. Preparation and participate in factory visits and technical audits. Conduct product assessment against agreed parameters during intake of raw material and during production, using several monitoring methods (Foss analysing and cook up and butchery) Raw material review and assessment online to support any supplier claims or downgrade to material. And any other duties in line with your skillset, as requested by the company Working hours Monday to Friday, 40 hours per week. THE BENEFITS 25 days holiday plus 3 days for Christmas period, raising with service years. Company pension, life cover 4x salary, company discounts THE CANDIDATE Food Safety Level 2 Strong butchery knowledge across Beef, Lamb, and Pork Experience working in a fast moving environment Experience working within food manufacturing Good planning skills, with attention to detail and the ability to identify errors in data or written information Computer literate with ability to use excel and word to an intermediate level (constructing graphs, data trending etc Proactive with a 'can do' attitude Willing to undertake further training to develop within the role and support the business as and when required and when change in the food industry or customer COP Good interpersonal skills and effective team player Collaborator and ability to drive improvement and development. Ability to work in a structured and methodical manner Demonstrable ability to embrace and adapt to change and work in an agile environment Flexible approach to working hours The Consultancy: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Adecco
Customer claims coordinator
Adecco Coleshill, Warwickshire
Job Title: Case & Claims Handler Contract Type: Fixed Term Contract (3 Months) Location: Coleshill Working Hours: Monday to Friday, 9:00am - 5:00pm - can be flexible Pay rate - 14.00ph We are seeking highly motivated and detail-oriented Case & Claims Handlers to join a dedicated taskforce focused on resolving outstanding customer cases and claims. This is a high-intensity, short-term assignment designed to improve customer experience, resolve historical issues, and support customer retention through efficient case management. The successful candidates will investigate customer claims, identify root causes of issues, implement corrective actions, and ensure customers are kept informed throughout the resolution process. Key Responsibilities Investigate customer cases and claims, with a primary focus on: Stock balance and pricing discrepancies Resolve cases efficiently and accurately to meet customer requirements. Process credits, stock adjustments, and other corrective actions where required. Conduct root cause analysis and implement corrective measures to prevent reoccurrence. Liaise with internal stakeholders to obtain information and drive resolutions. Communicate outcomes and actions taken directly to customers. Maintain accurate records of investigations and resolutions. Utilise Salesforce and SAP systems to investigate, manage, and process claims. Key Performance Indicators (KPIs) Performance in this role will be measured by: Average case and claim resolution time. Volume of open cases and claims. Quality and accuracy of claim investigations. Customer satisfaction and communication effectiveness. Skills & Experience Essential Experience working in a fast-paced customer-focused environment. Strong problem-solving and analytical skills. Excellent attention to detail and numeracy skills. Confident verbal and written communication skills. Ability to prioritise workloads and manage multiple cases simultaneously. Experience using: Salesforce / SAP Fluent English language skills Desirable Experience in customer service, retail, finance, sales, logistics, or a similar operational environment. Experience handling customer claims, disputes, or case management processes. Personal Attributes Self-motivated and proactive. Strong sense of ownership and accountability. Resilient and able to work effectively under pressure. Adaptable and willing to learn new processes and systems. Customer-focused with a commitment to delivering positive outcomes. Effective team player with strong interpersonal skills. For further details please apply OR contact the team on (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Seasonal
Job Title: Case & Claims Handler Contract Type: Fixed Term Contract (3 Months) Location: Coleshill Working Hours: Monday to Friday, 9:00am - 5:00pm - can be flexible Pay rate - 14.00ph We are seeking highly motivated and detail-oriented Case & Claims Handlers to join a dedicated taskforce focused on resolving outstanding customer cases and claims. This is a high-intensity, short-term assignment designed to improve customer experience, resolve historical issues, and support customer retention through efficient case management. The successful candidates will investigate customer claims, identify root causes of issues, implement corrective actions, and ensure customers are kept informed throughout the resolution process. Key Responsibilities Investigate customer cases and claims, with a primary focus on: Stock balance and pricing discrepancies Resolve cases efficiently and accurately to meet customer requirements. Process credits, stock adjustments, and other corrective actions where required. Conduct root cause analysis and implement corrective measures to prevent reoccurrence. Liaise with internal stakeholders to obtain information and drive resolutions. Communicate outcomes and actions taken directly to customers. Maintain accurate records of investigations and resolutions. Utilise Salesforce and SAP systems to investigate, manage, and process claims. Key Performance Indicators (KPIs) Performance in this role will be measured by: Average case and claim resolution time. Volume of open cases and claims. Quality and accuracy of claim investigations. Customer satisfaction and communication effectiveness. Skills & Experience Essential Experience working in a fast-paced customer-focused environment. Strong problem-solving and analytical skills. Excellent attention to detail and numeracy skills. Confident verbal and written communication skills. Ability to prioritise workloads and manage multiple cases simultaneously. Experience using: Salesforce / SAP Fluent English language skills Desirable Experience in customer service, retail, finance, sales, logistics, or a similar operational environment. Experience handling customer claims, disputes, or case management processes. Personal Attributes Self-motivated and proactive. Strong sense of ownership and accountability. Resilient and able to work effectively under pressure. Adaptable and willing to learn new processes and systems. Customer-focused with a commitment to delivering positive outcomes. Effective team player with strong interpersonal skills. For further details please apply OR contact the team on (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Infinity Recruitment Consultancy Limited
Sales Admin Coordinator
Infinity Recruitment Consultancy Limited Peterborough, Cambridgeshire
Our client, with office based near Whittlesey, is seeking a Part Time Sales Admin Coordinator to join them on a permanent basis working 9.30am-2.30pm Monday to Friday. As Part Time Sales Admin Coordinator, you will hold a varied and busy role, dealing with customer queries by email and by telephone, providing quotations, updating CRM, following up quotes issued, processing customer order information, arranging installations and site access information, performing stock checks, arrange service and maintenance visits, deal with warranty claims, process improvement, help with arranging events and attending some events & trade shows, along with support administration, To be considered for the role of Part Time Sales Admin Coordinator, you will have strong customer service skills, will be experienced in processing orders, preparing quotations, dealing with queries, experience in seeking projects from beginning to end, excellent communication skills, highly organised and excellent problem solving skills. Own transport required owing to location. In return, for the role of Part Time Sales Admin Coordinator, my client is offering a starting salary of £27,000 pro rata to hours worked, 28 days annual leave (inclusive of bank holidays, onsite parking and the chance to join a growing organisation. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent,contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Aug 07, 2026
Full time
Our client, with office based near Whittlesey, is seeking a Part Time Sales Admin Coordinator to join them on a permanent basis working 9.30am-2.30pm Monday to Friday. As Part Time Sales Admin Coordinator, you will hold a varied and busy role, dealing with customer queries by email and by telephone, providing quotations, updating CRM, following up quotes issued, processing customer order information, arranging installations and site access information, performing stock checks, arrange service and maintenance visits, deal with warranty claims, process improvement, help with arranging events and attending some events & trade shows, along with support administration, To be considered for the role of Part Time Sales Admin Coordinator, you will have strong customer service skills, will be experienced in processing orders, preparing quotations, dealing with queries, experience in seeking projects from beginning to end, excellent communication skills, highly organised and excellent problem solving skills. Own transport required owing to location. In return, for the role of Part Time Sales Admin Coordinator, my client is offering a starting salary of £27,000 pro rata to hours worked, 28 days annual leave (inclusive of bank holidays, onsite parking and the chance to join a growing organisation. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent,contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
First Recruitment Services
Warehouse & Customer Service Coordinator
First Recruitment Services Partridge Green, Sussex
An exciting opportunity has arisen for a Warehouse & Customer Service Coordinator to join a growing business based in Partridge Green. This is a varied, hands-on role that combines customer service, warehouse operations and order fulfilment. Working closely with the Warehouse & Logistics Manager, you will play a key role in ensuring customer orders are processed efficiently, stock is accurately maintained and customers receive an exceptional service from purchase through to aftercare. They are looking for candidates who can start immediately. As a Warehouse & Customer Service Coordinator, your key responsibilities will include: Acting as a key point of contact for customer enquiries via phone and email Advising customers on products and providing excellent customer service Managing returns, warranty claims, repairs and replacements Liaising with courier partners regarding delivery issues and resolving customer queries Picking, packing and dispatching customer orders accurately Supporting daily warehouse operations and fulfilment activities Assisting with stock control, stock takes and inventory management Organising warehouse stock and maintaining a safe, efficient working environment Supporting incoming deliveries, container unloads and goods checks Operating a forklift truck when required Requirements for the Warehouse & Customer Service Coordinator: A valid Forklift Truck Licence Previous experience within a warehouse, fulfilment, logistics or similar operational environment Strong customer service and communication skills Excellent organisational skills and a high level of attention to detail The ability to manage multiple priorities in a fast-paced environment Confidence using computer systems and online platforms A proactive, hands-on approach to work with strong problem-solving skills The ability to work independently whilst also contributing effectively as part of a team Salary & Hours for the Warehouse & Customer Service Coordinator: 27,000 Monday to Friday, 8:30am to 5:30pm Based in Partridge Green Free onsite parking Company Pension This is an excellent opportunity for a practical and customer-focused individual who enjoys a varied role and takes pride in delivering outstanding service while supporting an efficient warehouse operation. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Aug 07, 2026
Full time
An exciting opportunity has arisen for a Warehouse & Customer Service Coordinator to join a growing business based in Partridge Green. This is a varied, hands-on role that combines customer service, warehouse operations and order fulfilment. Working closely with the Warehouse & Logistics Manager, you will play a key role in ensuring customer orders are processed efficiently, stock is accurately maintained and customers receive an exceptional service from purchase through to aftercare. They are looking for candidates who can start immediately. As a Warehouse & Customer Service Coordinator, your key responsibilities will include: Acting as a key point of contact for customer enquiries via phone and email Advising customers on products and providing excellent customer service Managing returns, warranty claims, repairs and replacements Liaising with courier partners regarding delivery issues and resolving customer queries Picking, packing and dispatching customer orders accurately Supporting daily warehouse operations and fulfilment activities Assisting with stock control, stock takes and inventory management Organising warehouse stock and maintaining a safe, efficient working environment Supporting incoming deliveries, container unloads and goods checks Operating a forklift truck when required Requirements for the Warehouse & Customer Service Coordinator: A valid Forklift Truck Licence Previous experience within a warehouse, fulfilment, logistics or similar operational environment Strong customer service and communication skills Excellent organisational skills and a high level of attention to detail The ability to manage multiple priorities in a fast-paced environment Confidence using computer systems and online platforms A proactive, hands-on approach to work with strong problem-solving skills The ability to work independently whilst also contributing effectively as part of a team Salary & Hours for the Warehouse & Customer Service Coordinator: 27,000 Monday to Friday, 8:30am to 5:30pm Based in Partridge Green Free onsite parking Company Pension This is an excellent opportunity for a practical and customer-focused individual who enjoys a varied role and takes pride in delivering outstanding service while supporting an efficient warehouse operation. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
SDW Recruitment Ltd
International Move Coordinator
SDW Recruitment Ltd Southampton, Hampshire
Botley, Southampton Full-Time £28,000 - £31,000 The Opportunity Are you highly organised with a passion for delivering outstanding customer service? Do you enjoy coordinating complex projects and ensuring every detail is managed from start to finish? We're looking for an International Move Coordinator to join a busy and supportive team based in Botley, Southampton . This is an exciting opportunity to build a rewarding career within the international removals industry, managing overseas relocations for both private individuals and corporate clients. Whether you already have experience in international move management or have transferable skills from shipping, logistics or customer service, this role offers variety, responsibility and the opportunity to make a real difference to every customer's moving experience. The Role As an International Move Coordinator , you'll oversee overseas household relocations from the initial survey through to final delivery. Acting as the main point of contact throughout the move, you'll coordinate shipping, customs requirements and service providers to ensure every relocation runs as smoothly as possible. Working closely with customers, overseas partners and operational teams, you'll provide a seamless, professional service while ensuring all documentation and regulatory requirements are completed accurately. Key Responsibilities Manage international household moves from initial survey through to final delivery. Act as the primary point of contact for customers throughout the relocation process. Prepare and process export and import documentation, customs paperwork and permits. Coordinate with overseas agents, shipping lines, airlines and local moving teams. Prepare customer quotations, process invoices and monitor project costs. Advise customers on transit insurance and assist with claims where required. Deliver exceptional customer service while resolving queries efficiently. Ensure all moves comply with relevant customs regulations and industry requirements. What We're Looking For The ideal candidate will have: Experience in international move management, shipping or global mobility would be advantageous, although full training will be provided for the right individual. A good understanding of international shipping, customs regulations and restricted goods. Knowledge of industry standards such as FIDI or BAR would be beneficial. Experience using CRM or move management software, such as Moveware , would be an advantage. Excellent organisational, communication and customer service skills. Strong problem-solving ability and a proactive approach. The ability to manage multiple projects while maintaining excellent attention to detail. What's On Offer Salary of £28,000 - £31,000 , depending on experience. Full-time, office-based position in Botley, Southampton . Free on-site parking. Supportive and established team environment. The opportunity to develop your career within the international removals industry. Varied and rewarding role with genuine responsibility and customer interaction. Apply Today If you're looking for a varied, customer-focused role where no two days are the same, we'd love to hear from you. Apply today to take the next step in your career as an International Move Coordinator .
Aug 07, 2026
Full time
Botley, Southampton Full-Time £28,000 - £31,000 The Opportunity Are you highly organised with a passion for delivering outstanding customer service? Do you enjoy coordinating complex projects and ensuring every detail is managed from start to finish? We're looking for an International Move Coordinator to join a busy and supportive team based in Botley, Southampton . This is an exciting opportunity to build a rewarding career within the international removals industry, managing overseas relocations for both private individuals and corporate clients. Whether you already have experience in international move management or have transferable skills from shipping, logistics or customer service, this role offers variety, responsibility and the opportunity to make a real difference to every customer's moving experience. The Role As an International Move Coordinator , you'll oversee overseas household relocations from the initial survey through to final delivery. Acting as the main point of contact throughout the move, you'll coordinate shipping, customs requirements and service providers to ensure every relocation runs as smoothly as possible. Working closely with customers, overseas partners and operational teams, you'll provide a seamless, professional service while ensuring all documentation and regulatory requirements are completed accurately. Key Responsibilities Manage international household moves from initial survey through to final delivery. Act as the primary point of contact for customers throughout the relocation process. Prepare and process export and import documentation, customs paperwork and permits. Coordinate with overseas agents, shipping lines, airlines and local moving teams. Prepare customer quotations, process invoices and monitor project costs. Advise customers on transit insurance and assist with claims where required. Deliver exceptional customer service while resolving queries efficiently. Ensure all moves comply with relevant customs regulations and industry requirements. What We're Looking For The ideal candidate will have: Experience in international move management, shipping or global mobility would be advantageous, although full training will be provided for the right individual. A good understanding of international shipping, customs regulations and restricted goods. Knowledge of industry standards such as FIDI or BAR would be beneficial. Experience using CRM or move management software, such as Moveware , would be an advantage. Excellent organisational, communication and customer service skills. Strong problem-solving ability and a proactive approach. The ability to manage multiple projects while maintaining excellent attention to detail. What's On Offer Salary of £28,000 - £31,000 , depending on experience. Full-time, office-based position in Botley, Southampton . Free on-site parking. Supportive and established team environment. The opportunity to develop your career within the international removals industry. Varied and rewarding role with genuine responsibility and customer interaction. Apply Today If you're looking for a varied, customer-focused role where no two days are the same, we'd love to hear from you. Apply today to take the next step in your career as an International Move Coordinator .
NOTTING HILL GENESIS
Disrepair Paralegal
NOTTING HILL GENESIS
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Oct 06, 2025
Full time
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
NOTTING HILL GENESIS
Disrepair Paralegal
NOTTING HILL GENESIS
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Sep 27, 2025
Full time
Summary What you'll do Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works. You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision. Specific duties will include: Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum. Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation. Collating documentation from multiple sources in order to fulfil disclosure obligations. Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders. Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels. Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks. You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders. Essential: Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation. A law degree, CILEX or equivalent Strong organisational skills, accuracy, and attention to detail Good drafting skills Ability to work independently in a fast-paced environment. Desirable: Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc. A working understanding of the Civil Procedure Rules What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 10 October 2025. Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025. Please note this role is internally known as Paralegal. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .org.uk. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Reed
Resident Support Specialist - Housing
Reed
Resident Support Specialist Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Support Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Services Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Sep 24, 2025
Full time
Resident Support Specialist Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Support Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Services Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Reed
Resident Welfare Coordinator
Reed Halesowen, West Midlands
Resident Welfare Coordinator Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Welfare Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Welfare Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Sep 24, 2025
Full time
Resident Welfare Coordinator Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Welfare Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Welfare Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Gleeson Recruitment Group
Pricing & Tender Coordinator - Freight
Gleeson Recruitment Group
Gleeson has been partnered with a Global Freight business looking for Freight Pricing Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business with multiple growth opportunities within operations and pricing ! Job Title: Freight Pricing Coordinator Location : Ashford - Heathrow Salary : up to £40,000 + Bonus & Package Duties: Conduct market research for Fright industry trends, competitive pricing, and emerging opportunities. Effectively manage service operations, supply information, and generate quotes for various transportation modes, including air, road & ocean Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Collaborate with carriers for competitive transportation rates, analysing trends and benchmarks. Perform thorough cost analysis for shipping routes, considering factors like fuel costs and customs fees. Work closely with sales teams to develop pricing strategies aligned with company goals. Prepare accurate freight quotes, ensuring compliance with pricing agreements. Manage contracts with carriers, periodically reviewing and renegotiating for optimisation. Utilise data analytic to analyse shipping data, monitor market changes, and inform pricing decisions. Communicate pricing information effectively to internal teams and external customers. Address customer inquiries, finding solutions that meet both customer needs and company objectives. Collaborate with other departments to align pricing strategies with overall business goals. Provide support to sales teams in presenting and explaining pricing structures to customers. Stay informed about industry regulations and ensure pricing practices adhere to legal standards. Regularly evaluate pricing processes, implementing changes for efficiency and competitiveness. Use market intelligence to adapt pricing strategies to changing market conditions. Ideal Candidate: Experience in handling multiple modes of freight (Air, Ocean & Road). Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 2 years of experience in the freight industry. Strong Account Management Pricing and Freight Coordination Experience Import / Export Freight Experience At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Sep 24, 2025
Full time
Gleeson has been partnered with a Global Freight business looking for Freight Pricing Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business with multiple growth opportunities within operations and pricing ! Job Title: Freight Pricing Coordinator Location : Ashford - Heathrow Salary : up to £40,000 + Bonus & Package Duties: Conduct market research for Fright industry trends, competitive pricing, and emerging opportunities. Effectively manage service operations, supply information, and generate quotes for various transportation modes, including air, road & ocean Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Collaborate with carriers for competitive transportation rates, analysing trends and benchmarks. Perform thorough cost analysis for shipping routes, considering factors like fuel costs and customs fees. Work closely with sales teams to develop pricing strategies aligned with company goals. Prepare accurate freight quotes, ensuring compliance with pricing agreements. Manage contracts with carriers, periodically reviewing and renegotiating for optimisation. Utilise data analytic to analyse shipping data, monitor market changes, and inform pricing decisions. Communicate pricing information effectively to internal teams and external customers. Address customer inquiries, finding solutions that meet both customer needs and company objectives. Collaborate with other departments to align pricing strategies with overall business goals. Provide support to sales teams in presenting and explaining pricing structures to customers. Stay informed about industry regulations and ensure pricing practices adhere to legal standards. Regularly evaluate pricing processes, implementing changes for efficiency and competitiveness. Use market intelligence to adapt pricing strategies to changing market conditions. Ideal Candidate: Experience in handling multiple modes of freight (Air, Ocean & Road). Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 2 years of experience in the freight industry. Strong Account Management Pricing and Freight Coordination Experience Import / Export Freight Experience At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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