Jobwise Ltd
Altrincham, Cheshire
Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Customer Support Specialist role could be the perfect fit. We're recruiting for a fast-growing and ambitious business looking to expand their friendly team with a compassionate Customer Support Specialist. This is much more than a typical customer service role - you'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. A genuinely rewarding role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life. What will you be doing as a Customer Support Specialist? Speaking with customers over the phone throughout the day, handling inbound enquiries and following up warm leads (no cold calling) Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections confidently and guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, Telesales Executive, Appointment Setter or in another telephone-based customer service role, we'd love to hear from you. You'll have: A confident, engaging and friendly telephone manner The ability to quickly build rapport and gain people's trust Clear, easy-to-understand communication skills A kind, compassionate and patient approach Confidence using a CRM system and managing your own workload A positive attitude and a genuine desire to help people What will you get in return for your work as a Customer Support Specialist? 26,000 - 30,000 salary Monday 9am-6pm, Tuesday - Friday 9am-5pm 20 days holiday plus Bank Holidays Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Future bonus and reward scheme currently being introduced Planned private medical cover as the business grows Join a young, supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Customer Support Specialist opportunity, we'd love to hear from you. Send us your CV today - we can't wait to speak with you! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Customer Support Specialist role could be the perfect fit. We're recruiting for a fast-growing and ambitious business looking to expand their friendly team with a compassionate Customer Support Specialist. This is much more than a typical customer service role - you'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. A genuinely rewarding role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life. What will you be doing as a Customer Support Specialist? Speaking with customers over the phone throughout the day, handling inbound enquiries and following up warm leads (no cold calling) Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections confidently and guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, Telesales Executive, Appointment Setter or in another telephone-based customer service role, we'd love to hear from you. You'll have: A confident, engaging and friendly telephone manner The ability to quickly build rapport and gain people's trust Clear, easy-to-understand communication skills A kind, compassionate and patient approach Confidence using a CRM system and managing your own workload A positive attitude and a genuine desire to help people What will you get in return for your work as a Customer Support Specialist? 26,000 - 30,000 salary Monday 9am-6pm, Tuesday - Friday 9am-5pm 20 days holiday plus Bank Holidays Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Future bonus and reward scheme currently being introduced Planned private medical cover as the business grows Join a young, supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Customer Support Specialist opportunity, we'd love to hear from you. Send us your CV today - we can't wait to speak with you! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
VisionRT
Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow. Vision RT s SGRT solutions are in 24 out of the 25 Best Hospitals for Cancer, as tracked by US News & World Report. The company is recognized as one of Britain s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2026 King s Award for Enterprise, our fifth in 10 years. It is the UK s most prestigious accolade for business excellence. With around 300 employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup. Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organization in which to work. About the role We are seeking a highly motivated and detail-oriented Senior Management Accountant to join our finance team. This role plays a critical part in delivering accurate financial insights, supporting strategic decision-making, and driving business performance. As a Senior Management Accountant, you will be responsible for preparing monthly management accounts, performing financial analysis, and partnering with key stakeholders across the business. You will ensure the integrity of financial reporting while identifying opportunities to improve processes, efficiency, and profitability. Working closely with senior leadership, you will provide meaningful commentary on financial performance, budgets, and forecasts, helping to guide business strategy. This role also involves mentoring junior team members and contributing to the continuous development of the finance function. This is an excellent opportunity for a qualified accountant looking to take on a high-impact role within a dynamic and fast-paced environment. Key responsibilities will include • Preparing the monthly Management Accounts for subsidiaries. We currently have subsidiaries based in the UK, USA, Germany, China, Australia, Poland, India, Spain, Korea, Canada and Japan. • Carrying out month-end tasks such as revenue recognition, cost of sales workings, accruals, prepayments, and maintenance of the fixed asset register. • Balance Sheet reconciliations • Bank reconciliations • Debtor, creditor, and bank revaluations. • Intercompany reconciliations • Analyse the financial results to produce commentary for senior management for both internal and external reporting • Carrying out project work such as improving files, systems, and processes. • Responsible for VAT/GST Returns including any other Monthly/Quarterly local tax returns and ensure deadlines are always met • Work with the local accountants/advisors to ensure the subsidiaries account balances are aligned with ours • Responsible for any other applicable returns in the Subsidiaries as and when required • Assist with the preparation and filing of the Statutory Accounts in the Subsidiary countries in line with IFRS/local GAAP requirements • Assist with Year-End duties and annual audit • Other ad hoc duties as and when required by the Financial Controller and Finance Director. Essential Skills & Experience • 5+ years of experience in an accounting environment, with knowledge of IFRS and UK GAAP • Qualified Accountant • International Experience • Good Academics • Month End Experience including Prepayments, Accruals, Revenue Recognition • Strong analytical skills, with high attention to detail • Good Excel skills including Vlookups, Pivot tables and Sumifs • Able to work to strict deadlines • Able to work independently and take the initiative in solving problems • Solid understanding of basic accounting payable principles, including a good knowledge of VAT • Proven ability to calculate, post and manage accounting figures and financial records • Ability to communicate and work at all levels with a large number of stakeholders i.e. junior staff to senior management. Desirable Skills & Experience • Experience in leading teams and managing junior staff • Experience using Sage 200, Credit Hound and TM1 Apliqo • Experience using Paperless • Experience using WebExpenses • Audit experience from a Big 4 or mid-tier firm
Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow. Vision RT s SGRT solutions are in 24 out of the 25 Best Hospitals for Cancer, as tracked by US News & World Report. The company is recognized as one of Britain s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2026 King s Award for Enterprise, our fifth in 10 years. It is the UK s most prestigious accolade for business excellence. With around 300 employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup. Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organization in which to work. About the role We are seeking a highly motivated and detail-oriented Senior Management Accountant to join our finance team. This role plays a critical part in delivering accurate financial insights, supporting strategic decision-making, and driving business performance. As a Senior Management Accountant, you will be responsible for preparing monthly management accounts, performing financial analysis, and partnering with key stakeholders across the business. You will ensure the integrity of financial reporting while identifying opportunities to improve processes, efficiency, and profitability. Working closely with senior leadership, you will provide meaningful commentary on financial performance, budgets, and forecasts, helping to guide business strategy. This role also involves mentoring junior team members and contributing to the continuous development of the finance function. This is an excellent opportunity for a qualified accountant looking to take on a high-impact role within a dynamic and fast-paced environment. Key responsibilities will include • Preparing the monthly Management Accounts for subsidiaries. We currently have subsidiaries based in the UK, USA, Germany, China, Australia, Poland, India, Spain, Korea, Canada and Japan. • Carrying out month-end tasks such as revenue recognition, cost of sales workings, accruals, prepayments, and maintenance of the fixed asset register. • Balance Sheet reconciliations • Bank reconciliations • Debtor, creditor, and bank revaluations. • Intercompany reconciliations • Analyse the financial results to produce commentary for senior management for both internal and external reporting • Carrying out project work such as improving files, systems, and processes. • Responsible for VAT/GST Returns including any other Monthly/Quarterly local tax returns and ensure deadlines are always met • Work with the local accountants/advisors to ensure the subsidiaries account balances are aligned with ours • Responsible for any other applicable returns in the Subsidiaries as and when required • Assist with the preparation and filing of the Statutory Accounts in the Subsidiary countries in line with IFRS/local GAAP requirements • Assist with Year-End duties and annual audit • Other ad hoc duties as and when required by the Financial Controller and Finance Director. Essential Skills & Experience • 5+ years of experience in an accounting environment, with knowledge of IFRS and UK GAAP • Qualified Accountant • International Experience • Good Academics • Month End Experience including Prepayments, Accruals, Revenue Recognition • Strong analytical skills, with high attention to detail • Good Excel skills including Vlookups, Pivot tables and Sumifs • Able to work to strict deadlines • Able to work independently and take the initiative in solving problems • Solid understanding of basic accounting payable principles, including a good knowledge of VAT • Proven ability to calculate, post and manage accounting figures and financial records • Ability to communicate and work at all levels with a large number of stakeholders i.e. junior staff to senior management. Desirable Skills & Experience • Experience in leading teams and managing junior staff • Experience using Sage 200, Credit Hound and TM1 Apliqo • Experience using Paperless • Experience using WebExpenses • Audit experience from a Big 4 or mid-tier firm
