Commercial Manager - London Location: London Salary: 45,000 - 55,000 Start Date: ASAP Are you a commercially focused professional with a strong Quantity Surveying background looking for your next opportunity within a highly structured and process-driven environment? I am currently working with a leading organisation that is looking to appoint a Commercial Manager to support its commercial and project delivery functions in London. This is an excellent opportunity for a commercially minded Quantity Surveyor who enjoys working across cost assurance, governance, financial control and project cost management , with the ability to work collaboratively with a range of internal and external stakeholders. The Role As Commercial Manager, you will play an important role in supporting robust commercial governance and financial management across projects. You will be responsible for reviewing and challenging costs, supporting project financial processes and ensuring strong commercial controls are maintained. Key responsibilities will include: Analysing quotations and challenging costs to ensure value and accuracy Understanding and reviewing Bills of Quantities and Schedules of Rates Supporting cost assurance and validation of project budgets and estimates Preparing and reviewing Financial Approval submissions Producing Stage 0 and Stage 1 cost estimates to support project feasibility and business cases Providing commercial support throughout pre-construction activities Supporting project cost reporting, forecasting and financial control Assisting with the processing of invoices and issuing purchase orders Supporting invoicing and payment procedures Working within established commercial governance and compliance processes Building and maintaining strong relationships with internal and external stakeholders Managing multiple priorities and delivering activities accurately and within agreed deadlines Contributing to improvements in the accuracy and consistency of project cost estimates and commercial processes About You The ideal candidate will have a strong commercial or Quantity Surveying background and experience working within a structured, process-driven environment. You will ideally have: Experience in Quantity Surveying, commercial management or project cost management Experience in project cost reporting and forecasting A strong understanding of cost management and commercial governance Knowledge of Bills of Quantities and Schedules of Rates Experience analysing quotations and challenging cost build-ups Experience working with invoicing and payment processes An awareness of UK accounting standards, or a willingness to develop this knowledge Excellent written and verbal communication skills Strong analytical and problem-solving abilities Excellent organisation skills and attention to detail The ability to manage multiple demands and work effectively to deadlines Strong stakeholder management skills Proficiency in Microsoft Office, particularly Excel, Word, OneNote, Teams and SharePoint Experience working within a highly structured or process-driven environment This is a fantastic opportunity for an experienced Quantity Surveyor or Commercial Manager looking to join a well-established organisation and play a key role in delivering strong commercial governance, cost assurance and financial control. Salary: 45,000 - 55,000 Start: ASAP If you're interested in exploring this opportunity, please apply today or contact me for a confidential discussion. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 04, 2026
Full time
Commercial Manager - London Location: London Salary: 45,000 - 55,000 Start Date: ASAP Are you a commercially focused professional with a strong Quantity Surveying background looking for your next opportunity within a highly structured and process-driven environment? I am currently working with a leading organisation that is looking to appoint a Commercial Manager to support its commercial and project delivery functions in London. This is an excellent opportunity for a commercially minded Quantity Surveyor who enjoys working across cost assurance, governance, financial control and project cost management , with the ability to work collaboratively with a range of internal and external stakeholders. The Role As Commercial Manager, you will play an important role in supporting robust commercial governance and financial management across projects. You will be responsible for reviewing and challenging costs, supporting project financial processes and ensuring strong commercial controls are maintained. Key responsibilities will include: Analysing quotations and challenging costs to ensure value and accuracy Understanding and reviewing Bills of Quantities and Schedules of Rates Supporting cost assurance and validation of project budgets and estimates Preparing and reviewing Financial Approval submissions Producing Stage 0 and Stage 1 cost estimates to support project feasibility and business cases Providing commercial support throughout pre-construction activities Supporting project cost reporting, forecasting and financial control Assisting with the processing of invoices and issuing purchase orders Supporting invoicing and payment procedures Working within established commercial governance and compliance processes Building and maintaining strong relationships with internal and external stakeholders Managing multiple priorities and delivering activities accurately and within agreed deadlines Contributing to improvements in the accuracy and consistency of project cost estimates and commercial processes About You The ideal candidate will have a strong commercial or Quantity Surveying background and experience working within a structured, process-driven environment. You will ideally have: Experience in Quantity Surveying, commercial management or project cost management Experience in project cost reporting and forecasting A strong understanding of cost management and commercial governance Knowledge of Bills of Quantities and Schedules of Rates Experience analysing quotations and challenging cost build-ups Experience working with invoicing and payment processes An awareness of UK accounting standards, or a willingness to develop this knowledge Excellent written and verbal communication skills Strong analytical and problem-solving abilities Excellent organisation skills and attention to detail The ability to manage multiple demands and work effectively to deadlines Strong stakeholder management skills Proficiency in Microsoft Office, particularly Excel, Word, OneNote, Teams and SharePoint Experience working within a highly structured or process-driven environment This is a fantastic opportunity for an experienced Quantity Surveyor or Commercial Manager looking to join a well-established organisation and play a key role in delivering strong commercial governance, cost assurance and financial control. Salary: 45,000 - 55,000 Start: ASAP If you're interested in exploring this opportunity, please apply today or contact me for a confidential discussion. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Airbus Operations Limited
Bristol, Gloucestershire
Job Description: SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and international (with required travel Hamburg LOCATION: Filton (80% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving and purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight sustainability is at the heart of our purpose . So what's your next change? Job Summary Are you a proactive, autonomous, and curious IT professional with proven experience in operations and service management? Join our motivated team at Filton, UK, and play a key role in delivering and operating end-to-end solutions for our Digital Workplace, specifically focusing on Airbus ITSM development technologies. We are looking for a team player to be the key partner in ensuring the reliability, efficiency, and availability of our systems environment, meeting and exceeding established SLAs. Acting as the core operational anchor for our ITSM ecosystem, ensuring seamless execution across critical ITIL streams, with a primary focus on Demand management of automating processes for internal Digital Workplace stakeholders. The IT Operations Specialist within the Digital Workplace at Airbus is responsible for the governance and management of IT service requests in alignment with ITIL (Information Technology Infrastructure Library) best practices. This role ensures that service requests are accurately processed, tracked, and fulfilled while maintaining compliance with internal policies, regulatory standards, and governance frameworks. The specialist will collaborate with various internal teams, including Product and Proximity teams, as well as the internal and external stakeholders, to streamline request management processes and ensure the seamless operation of Airbus' digital workplace services. HOW YOU WILL CONTRIBUTE TO THE TEAM Help execute the complete lifecycle of IT service requests, from initiation to fulfillment and closure, ensuring alignment with ITIL's Service Request Management process. Ensure automated requests are accurately captured, categorized, and prioritized in the request management system. Collaborate with internal Product and Proximity teams, and suppliers, to ensure that requests are processed within defined service levels and resolution times, adhering to ITIL best practices. Participate in the ITSM upgrade process, ensuring that all service request management functionalities are updated and tested in accordance with Airbus' requirements. Contribute to the development of new request management features by collaborating with Product and Proximity support teams to gather requirements from stories and translate them into functional specifications within the ITSM software. Support the configuration, development, and enhancement of new service request workflows, ensuring they align with ITIL guidelines and best practices. Coordinate with Digital Workplace service delivery suppliers and ITSM development teams to ensure that newly developed requests are integrated smoothly into the platform. Ensure accurate and up-to-date records for all IT service requests in the Request Management System (e.g., ServiceNow), maintaining high data quality standards. Conduct regular audits and data reconciliation to identify discrepancies, ensuring that request data reflects the true state of requests and their progress. Enforce data governance practices for correct classification, categorization, and prioritization of service requests in line with ITIL standards. Coordinate User Acceptance Testing (UAT) for ITSM software upgrades and new service request features, ensuring that all developed functionalities meet business requirements and ITIL best practices. Collaborate with Digital Workplace Product and Proximity teams, along with ITSM development team, to validate new service request workflows and ensure they are effective and meet user needs. Document UAT results and ensure that any identified issues are addressed before deployment. Ensure that service requests adhere to Airbus' internal IT governance policies, industry regulations, and ITIL framework guidelines. Conduct periodic audits of the request management process to verify compliance with governance standards and policies. Monitor request trends and assess compliance with Airbus' internal controls to mitigate risks related to request mismanagement. Utilize reporting tools within the Request Management System (e.g., ServiceNow) to generate comprehensive reports on request status, trends, fulfillment performance, and SLA adherence. Maintain thorough documentation of service requests, ensuring accurate records for audits and compliance purposes. Provide management with insights on service request performance, governance risks, and opportunities for improvement at the DW monthly performance review meetings. These will be then managed by the DW performance manager. Identify risks related to service requests, such as bottlenecks, delays, or compliance issues. Collaborate with stakeholders, to address risks and ensure efficient handling of service requests. Work to mitigate risks related to request fulfillment, ensuring that requests are handled promptly and in line with ITIL's Risk Management guidelines. Collaborate with internal relevant stakeholders to ensure a streamlined and effective request management process. Act as the primary liaison between Airbus and supply chain, ensuring clear communication of request governance policies and ITIL best practices. Provide guidance and training on request management processes and tools to ensure consistent and efficient request handling across teams. Identify opportunities for process optimization and improvements in the service request management process, focusing on reducing lead times, increasing request fulfillment efficiency, and improving data accuracy. Leverage automation tools and ITIL's Continual Service Improvement (CSI) methodology to streamline request processing and reporting. Stay current with ITIL advancements and updates to ensure continuous enhancement of request management practices and tools. ABOUT YOU A Bachelor's degree in IT (or equivalent experience). Proven experience in IT Operations and service management, ideally within a large-scale enterprise IT environment. Strong practical understanding and application of major ITIL processes (e.g., Incident, Request, Change Management etc.). Experience with ITSM software development aspects including the workflow disciplines would be considered a plus. Proven ability to diagnose system failures, troubleshoot complex technical issues, and ensure continuity of operations. Knowledge of the Airbus application landscape is beneficial. Experience in Agile project management and/or SAFe (Scrum Master) certification is a plus. Autonomy, proactivity, and a strong sense of curiosity about people and new technologies. Negotiation level proficiency in English; other languages are an asset. How we can support you. Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in, just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment . click apply for full job details
Aug 04, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and international (with required travel Hamburg LOCATION: Filton (80% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving and purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight sustainability is at the heart of our purpose . So what's your next change? Job Summary Are you a proactive, autonomous, and curious IT professional with proven experience in operations and service management? Join our motivated team at Filton, UK, and play a key role in delivering and operating end-to-end solutions for our Digital Workplace, specifically focusing on Airbus ITSM development technologies. We are looking for a team player to be the key partner in ensuring the reliability, efficiency, and availability of our systems environment, meeting and exceeding established SLAs. Acting as the core operational anchor for our ITSM ecosystem, ensuring seamless execution across critical ITIL streams, with a primary focus on Demand management of automating processes for internal Digital Workplace stakeholders. The IT Operations Specialist within the Digital Workplace at Airbus is responsible for the governance and management of IT service requests in alignment with ITIL (Information Technology Infrastructure Library) best practices. This role ensures that service requests are accurately processed, tracked, and fulfilled while maintaining compliance with internal policies, regulatory standards, and governance frameworks. The specialist will collaborate with various internal teams, including Product and Proximity teams, as well as the internal and external stakeholders, to streamline request management processes and ensure the seamless operation of Airbus' digital workplace services. HOW YOU WILL CONTRIBUTE TO THE TEAM Help execute the complete lifecycle of IT service requests, from initiation to fulfillment and closure, ensuring alignment with ITIL's Service Request Management process. Ensure automated requests are accurately captured, categorized, and prioritized in the request management system. Collaborate with internal Product and Proximity teams, and suppliers, to ensure that requests are processed within defined service levels and resolution times, adhering to ITIL best practices. Participate in the ITSM upgrade process, ensuring that all service request management functionalities are updated and tested in accordance with Airbus' requirements. Contribute to the development of new request management features by collaborating with Product and Proximity support teams to gather requirements from stories and translate them into functional specifications within the ITSM software. Support the configuration, development, and enhancement of new service request workflows, ensuring they align with ITIL guidelines and best practices. Coordinate with Digital Workplace service delivery suppliers and ITSM development teams to ensure that newly developed requests are integrated smoothly into the platform. Ensure accurate and up-to-date records for all IT service requests in the Request Management System (e.g., ServiceNow), maintaining high data quality standards. Conduct regular audits and data reconciliation to identify discrepancies, ensuring that request data reflects the true state of requests and their progress. Enforce data governance practices for correct classification, categorization, and prioritization of service requests in line with ITIL standards. Coordinate User Acceptance Testing (UAT) for ITSM software upgrades and new service request features, ensuring that all developed functionalities meet business requirements and ITIL best practices. Collaborate with Digital Workplace Product and Proximity teams, along with ITSM development team, to validate new service request workflows and ensure they are effective and meet user needs. Document UAT results and ensure that any identified issues are addressed before deployment. Ensure that service requests adhere to Airbus' internal IT governance policies, industry regulations, and ITIL framework guidelines. Conduct periodic audits of the request management process to verify compliance with governance standards and policies. Monitor request trends and assess compliance with Airbus' internal controls to mitigate risks related to request mismanagement. Utilize reporting tools within the Request Management System (e.g., ServiceNow) to generate comprehensive reports on request status, trends, fulfillment performance, and SLA adherence. Maintain thorough documentation of service requests, ensuring accurate records for audits and compliance purposes. Provide management with insights on service request performance, governance risks, and opportunities for improvement at the DW monthly performance review meetings. These will be then managed by the DW performance manager. Identify risks related to service requests, such as bottlenecks, delays, or compliance issues. Collaborate with stakeholders, to address risks and ensure efficient handling of service requests. Work to mitigate risks related to request fulfillment, ensuring that requests are handled promptly and in line with ITIL's Risk Management guidelines. Collaborate with internal relevant stakeholders to ensure a streamlined and effective request management process. Act as the primary liaison between Airbus and supply chain, ensuring clear communication of request governance policies and ITIL best practices. Provide guidance and training on request management processes and tools to ensure consistent and efficient request handling across teams. Identify opportunities for process optimization and improvements in the service request management process, focusing on reducing lead times, increasing request fulfillment efficiency, and improving data accuracy. Leverage automation tools and ITIL's Continual Service Improvement (CSI) methodology to streamline request processing and reporting. Stay current with ITIL advancements and updates to ensure continuous enhancement of request management practices and tools. ABOUT YOU A Bachelor's degree in IT (or equivalent experience). Proven experience in IT Operations and service management, ideally within a large-scale enterprise IT environment. Strong practical understanding and application of major ITIL processes (e.g., Incident, Request, Change Management etc.). Experience with ITSM software development aspects including the workflow disciplines would be considered a plus. Proven ability to diagnose system failures, troubleshoot complex technical issues, and ensure continuity of operations. Knowledge of the Airbus application landscape is beneficial. Experience in Agile project management and/or SAFe (Scrum Master) certification is a plus. Autonomy, proactivity, and a strong sense of curiosity about people and new technologies. Negotiation level proficiency in English; other languages are an asset. How we can support you. Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in, just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment . click apply for full job details
Airbus Operations Limited
Bristol, Gloucestershire
Job Description: SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and international (with required travel Hamburg LOCATION: Filton (80% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving and purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight sustainability is at the heart of our purpose . So what's your next change? Job Summary Are you a proactive, autonomous, and curious IT professional with proven experience in operations and service management? Join our motivated team at Filton, UK, and play a key role in delivering and operating end-to-end solutions for our Digital Workplace, specifically focusing on Airbus ITSM development technologies. We are looking for a team player to be the key partner in ensuring the reliability, efficiency, and availability of our systems environment, meeting and exceeding established SLAs. Acting as the core operational anchor for our ITSM ecosystem, ensuring seamless execution across critical ITIL streams, with a primary focus on Demand management of automating processes for internal Digital Workplace stakeholders. The IT Operations Specialist within the Digital Workplace at Airbus is responsible for the governance and management of IT service requests in alignment with ITIL (Information Technology Infrastructure Library) best practices. This role ensures that service requests are accurately processed, tracked, and fulfilled while maintaining compliance with internal policies, regulatory standards, and governance frameworks. The specialist will collaborate with various internal teams, including Product and Proximity teams, as well as the internal and external stakeholders, to streamline request management processes and ensure the seamless operation of Airbus' digital workplace services. HOW YOU WILL CONTRIBUTE TO THE TEAM Help execute the complete lifecycle of IT service requests, from initiation to fulfillment and closure, ensuring alignment with ITIL's Service Request Management process. Ensure automated requests are accurately captured, categorized, and prioritized in the request management system. Collaborate with internal Product and Proximity teams, and suppliers, to ensure that requests are processed within defined service levels and resolution times, adhering to ITIL best practices. Participate in the ITSM upgrade process, ensuring that all service request management functionalities are updated and tested in accordance with Airbus' requirements. Contribute to the development of new request management features by collaborating with Product and Proximity support teams to gather requirements from stories and translate them into functional specifications within the ITSM software. Support the configuration, development, and enhancement of new service request workflows, ensuring they align with ITIL guidelines and best practices. Coordinate with Digital Workplace service delivery suppliers and ITSM development teams to ensure that newly developed requests are integrated smoothly into the platform. Ensure accurate and up-to-date records for all IT service requests in the Request Management System (e.g., ServiceNow), maintaining high data quality standards. Conduct regular audits and data reconciliation to identify discrepancies, ensuring that request data reflects the true state of requests and their progress. Enforce data governance practices for correct classification, categorization, and prioritization of service requests in line with ITIL standards. Coordinate User Acceptance Testing (UAT) for ITSM software upgrades and new service request features, ensuring that all developed functionalities meet business requirements and ITIL best practices. Collaborate with Digital Workplace Product and Proximity teams, along with ITSM development team, to validate new service request workflows and ensure they are effective and meet user needs. Document UAT results and ensure that any identified issues are addressed before deployment. Ensure that service requests adhere to Airbus' internal IT governance policies, industry regulations, and ITIL framework guidelines. Conduct periodic audits of the request management process to verify compliance with governance standards and policies. Monitor request trends and assess compliance with Airbus' internal controls to mitigate risks related to request mismanagement. Utilize reporting tools within the Request Management System (e.g., ServiceNow) to generate comprehensive reports on request status, trends, fulfillment performance, and SLA adherence. Maintain thorough documentation of service requests, ensuring accurate records for audits and compliance purposes. Provide management with insights on service request performance, governance risks, and opportunities for improvement at the DW monthly performance review meetings. These will be then managed by the DW performance manager. Identify risks related to service requests, such as bottlenecks, delays, or compliance issues. Collaborate with stakeholders, to address risks and ensure efficient handling of service requests. Work to mitigate risks related to request fulfillment, ensuring that requests are handled promptly and in line with ITIL's Risk Management guidelines. Collaborate with internal relevant stakeholders to ensure a streamlined and effective request management process. Act as the primary liaison between Airbus and supply chain, ensuring clear communication of request governance policies and ITIL best practices. Provide guidance and training on request management processes and tools to ensure consistent and efficient request handling across teams. Identify opportunities for process optimization and improvements in the service request management process, focusing on reducing lead times, increasing request fulfillment efficiency, and improving data accuracy. Leverage automation tools and ITIL's Continual Service Improvement (CSI) methodology to streamline request processing and reporting. Stay current with ITIL advancements and updates to ensure continuous enhancement of request management practices and tools. ABOUT YOU A Bachelor's degree in IT (or equivalent experience). Proven experience in IT Operations and service management, ideally within a large-scale enterprise IT environment. Strong practical understanding and application of major ITIL processes (e.g., Incident, Request, Change Management etc.). Experience with ITSM software development aspects including the workflow disciplines would be considered a plus. Proven ability to diagnose system failures, troubleshoot complex technical issues, and ensure continuity of operations. Knowledge of the Airbus application landscape is beneficial. Experience in Agile project management and/or SAFe (Scrum Master) certification is a plus. Autonomy, proactivity, and a strong sense of curiosity about people and new technologies. Negotiation level proficiency in English; other languages are an asset. How we can support you. Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in, just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment . click apply for full job details
Aug 04, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and international (with required travel Hamburg LOCATION: Filton (80% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving and purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight sustainability is at the heart of our purpose . So what's your next change? Job Summary Are you a proactive, autonomous, and curious IT professional with proven experience in operations and service management? Join our motivated team at Filton, UK, and play a key role in delivering and operating end-to-end solutions for our Digital Workplace, specifically focusing on Airbus ITSM development technologies. We are looking for a team player to be the key partner in ensuring the reliability, efficiency, and availability of our systems environment, meeting and exceeding established SLAs. Acting as the core operational anchor for our ITSM ecosystem, ensuring seamless execution across critical ITIL streams, with a primary focus on Demand management of automating processes for internal Digital Workplace stakeholders. The IT Operations Specialist within the Digital Workplace at Airbus is responsible for the governance and management of IT service requests in alignment with ITIL (Information Technology Infrastructure Library) best practices. This role ensures that service requests are accurately processed, tracked, and fulfilled while maintaining compliance with internal policies, regulatory standards, and governance frameworks. The specialist will collaborate with various internal teams, including Product and Proximity teams, as well as the internal and external stakeholders, to streamline request management processes and ensure the seamless operation of Airbus' digital workplace services. HOW YOU WILL CONTRIBUTE TO THE TEAM Help execute the complete lifecycle of IT service requests, from initiation to fulfillment and closure, ensuring alignment with ITIL's Service Request Management process. Ensure automated requests are accurately captured, categorized, and prioritized in the request management system. Collaborate with internal Product and Proximity teams, and suppliers, to ensure that requests are processed within defined service levels and resolution times, adhering to ITIL best practices. Participate in the ITSM upgrade process, ensuring that all service request management functionalities are updated and tested in accordance with Airbus' requirements. Contribute to the development of new request management features by collaborating with Product and Proximity support teams to gather requirements from stories and translate them into functional specifications within the ITSM software. Support the configuration, development, and enhancement of new service request workflows, ensuring they align with ITIL guidelines and best practices. Coordinate with Digital Workplace service delivery suppliers and ITSM development teams to ensure that newly developed requests are integrated smoothly into the platform. Ensure accurate and up-to-date records for all IT service requests in the Request Management System (e.g., ServiceNow), maintaining high data quality standards. Conduct regular audits and data reconciliation to identify discrepancies, ensuring that request data reflects the true state of requests and their progress. Enforce data governance practices for correct classification, categorization, and prioritization of service requests in line with ITIL standards. Coordinate User Acceptance Testing (UAT) for ITSM software upgrades and new service request features, ensuring that all developed functionalities meet business requirements and ITIL best practices. Collaborate with Digital Workplace Product and Proximity teams, along with ITSM development team, to validate new service request workflows and ensure they are effective and meet user needs. Document UAT results and ensure that any identified issues are addressed before deployment. Ensure that service requests adhere to Airbus' internal IT governance policies, industry regulations, and ITIL framework guidelines. Conduct periodic audits of the request management process to verify compliance with governance standards and policies. Monitor request trends and assess compliance with Airbus' internal controls to mitigate risks related to request mismanagement. Utilize reporting tools within the Request Management System (e.g., ServiceNow) to generate comprehensive reports on request status, trends, fulfillment performance, and SLA adherence. Maintain thorough documentation of service requests, ensuring accurate records for audits and compliance purposes. Provide management with insights on service request performance, governance risks, and opportunities for improvement at the DW monthly performance review meetings. These will be then managed by the DW performance manager. Identify risks related to service requests, such as bottlenecks, delays, or compliance issues. Collaborate with stakeholders, to address risks and ensure efficient handling of service requests. Work to mitigate risks related to request fulfillment, ensuring that requests are handled promptly and in line with ITIL's Risk Management guidelines. Collaborate with internal relevant stakeholders to ensure a streamlined and effective request management process. Act as the primary liaison between Airbus and supply chain, ensuring clear communication of request governance policies and ITIL best practices. Provide guidance and training on request management processes and tools to ensure consistent and efficient request handling across teams. Identify opportunities for process optimization and improvements in the service request management process, focusing on reducing lead times, increasing request fulfillment efficiency, and improving data accuracy. Leverage automation tools and ITIL's Continual Service Improvement (CSI) methodology to streamline request processing and reporting. Stay current with ITIL advancements and updates to ensure continuous enhancement of request management practices and tools. ABOUT YOU A Bachelor's degree in IT (or equivalent experience). Proven experience in IT Operations and service management, ideally within a large-scale enterprise IT environment. Strong practical understanding and application of major ITIL processes (e.g., Incident, Request, Change Management etc.). Experience with ITSM software development aspects including the workflow disciplines would be considered a plus. Proven ability to diagnose system failures, troubleshoot complex technical issues, and ensure continuity of operations. Knowledge of the Airbus application landscape is beneficial. Experience in Agile project management and/or SAFe (Scrum Master) certification is a plus. Autonomy, proactivity, and a strong sense of curiosity about people and new technologies. Negotiation level proficiency in English; other languages are an asset. How we can support you. Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in, just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment . click apply for full job details
Operations Manager - Claims - Remote A high growth specialty insurance organisation is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data driven, globally distributed Claims function. Joining a growing international claims team, you'll act as a key link between claims operations, data and external partners. This is a highly visible role requiring someone who can confidently engage with senior stakeholders, present complex information in an accessible way and build strong relationships both internally and externally. Key Responsibilities Support claims data requirements and reporting initiatives Work closely with carrier partners to understand, translate and communicate data requirements Manage and oversee loss fund processes, ensuring appropriate controls, monitoring and governance Analyse claims data to identify trends, opportunities and operational improvements Contribute to strategic claims transformation projects Support the development of enhanced reporting and data presentation capabilities Play a role in exploring and implementing AI-driven claims initiatives Provide insights that support business growth and operational excellence Essential Experience Proven experience within Claims Strong claims operations and/or claims management background Highly data-driven with the ability to interpret, analyse and communicate insights Experience working with claims-related reporting, analytics or operational data Understanding of loss fund management and claims fund governance We're particularly interested in candidates from one of the following backgrounds: Claims professionals who have transitioned into a data or analytics-focused role Claims and operations specialists with strong data and reporting expertise This is a permanent opportunity paying a competitive salary, fully remote with the expectation of active engagement and occasional global travel.
Aug 04, 2026
Full time
Operations Manager - Claims - Remote A high growth specialty insurance organisation is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data driven, globally distributed Claims function. Joining a growing international claims team, you'll act as a key link between claims operations, data and external partners. This is a highly visible role requiring someone who can confidently engage with senior stakeholders, present complex information in an accessible way and build strong relationships both internally and externally. Key Responsibilities Support claims data requirements and reporting initiatives Work closely with carrier partners to understand, translate and communicate data requirements Manage and oversee loss fund processes, ensuring appropriate controls, monitoring and governance Analyse claims data to identify trends, opportunities and operational improvements Contribute to strategic claims transformation projects Support the development of enhanced reporting and data presentation capabilities Play a role in exploring and implementing AI-driven claims initiatives Provide insights that support business growth and operational excellence Essential Experience Proven experience within Claims Strong claims operations and/or claims management background Highly data-driven with the ability to interpret, analyse and communicate insights Experience working with claims-related reporting, analytics or operational data Understanding of loss fund management and claims fund governance We're particularly interested in candidates from one of the following backgrounds: Claims professionals who have transitioned into a data or analytics-focused role Claims and operations specialists with strong data and reporting expertise This is a permanent opportunity paying a competitive salary, fully remote with the expectation of active engagement and occasional global travel.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
An exciting opportunity has arisen for an experienced Finance Manager to join a well-established and growing Regional Architectural Practice to be based at its Head Office in Leeds city centre. This is a pivotal leadership role, responsible for overseeing the finance function and providing strategic financial insight to support continued business growth. Reporting directly to senior leadership, you will play a key role in driving financial performance, ensuring robust governance, and delivering accurate financial reporting across the organisation. The Role As Finance Manager, you will take ownership of the company's financial operations, leading the month-end and year-end processes whilst ensuring the business maintains strong financial controls and compliance. Key responsibilities include: Managing the day-to-day finance function, including accounts payable, accounts receivable, payroll and billing Producing accurate monthly management accounts and financial reports Preparing budgets, forecasts and cash flow projections Monitoring cash flow and working capital to support financial stability Providing financial analysis and commercial insight to support strategic decision making Managing the annual audit process and liaising with external auditors Ensuring compliance with accounting standards, tax legislation and statutory reporting requirements Developing and improving financial systems, reporting processes and internal controls Monitoring project profitability and providing financial support to operational teams Overseeing pension administration, company insurance renewals and other finance-related compliance activities Managing and developing an Accounts Assistant About You We're looking for an experienced finance professional who enjoys working in a hands-on leadership role and can confidently influence stakeholders across the business. You'll ideally have: Previous experience in a Finance Manager or Senior Accountant position Strong management accounting and financial reporting experience Excellent budgeting, forecasting and cash flow management skills A thorough understanding of UK accounting standards and financial compliance Experience managing external audits Strong analytical skills with the ability to provide commercial financial insight Experience implementing and improving financial controls and processes Excellent communication skills and the ability to build strong relationships across the business Professional qualifications (ACA, ACCA or CIMA) would be advantageous, although applications from suitably experienced candidates who are qualified by experience will also be considered. What's on Offer? Salary of £55,000 - £60,000 A key leadership role within a growing business Opportunity to influence strategic decision making Supportive and collaborative working environment Career progression as the business continues to grow If you're an ambitious Finance Manager looking for your next challenge and want to join a business where your expertise will make a genuine impact, we'd love to hear from you. Apply today for a confidential discussion, or for further information, please contact James Jackson at Conrad Consulting.
Aug 04, 2026
Full time
An exciting opportunity has arisen for an experienced Finance Manager to join a well-established and growing Regional Architectural Practice to be based at its Head Office in Leeds city centre. This is a pivotal leadership role, responsible for overseeing the finance function and providing strategic financial insight to support continued business growth. Reporting directly to senior leadership, you will play a key role in driving financial performance, ensuring robust governance, and delivering accurate financial reporting across the organisation. The Role As Finance Manager, you will take ownership of the company's financial operations, leading the month-end and year-end processes whilst ensuring the business maintains strong financial controls and compliance. Key responsibilities include: Managing the day-to-day finance function, including accounts payable, accounts receivable, payroll and billing Producing accurate monthly management accounts and financial reports Preparing budgets, forecasts and cash flow projections Monitoring cash flow and working capital to support financial stability Providing financial analysis and commercial insight to support strategic decision making Managing the annual audit process and liaising with external auditors Ensuring compliance with accounting standards, tax legislation and statutory reporting requirements Developing and improving financial systems, reporting processes and internal controls Monitoring project profitability and providing financial support to operational teams Overseeing pension administration, company insurance renewals and other finance-related compliance activities Managing and developing an Accounts Assistant About You We're looking for an experienced finance professional who enjoys working in a hands-on leadership role and can confidently influence stakeholders across the business. You'll ideally have: Previous experience in a Finance Manager or Senior Accountant position Strong management accounting and financial reporting experience Excellent budgeting, forecasting and cash flow management skills A thorough understanding of UK accounting standards and financial compliance Experience managing external audits Strong analytical skills with the ability to provide commercial financial insight Experience implementing and improving financial controls and processes Excellent communication skills and the ability to build strong relationships across the business Professional qualifications (ACA, ACCA or CIMA) would be advantageous, although applications from suitably experienced candidates who are qualified by experience will also be considered. What's on Offer? Salary of £55,000 - £60,000 A key leadership role within a growing business Opportunity to influence strategic decision making Supportive and collaborative working environment Career progression as the business continues to grow If you're an ambitious Finance Manager looking for your next challenge and want to join a business where your expertise will make a genuine impact, we'd love to hear from you. Apply today for a confidential discussion, or for further information, please contact James Jackson at Conrad Consulting.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 04, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Freightserve recruitment are looking for a Compliance Manager for a well-established Logistics company based in the Heathrow area. Job Purpose: The Compliance Manager will play a critical role in ensuring the organisation adheres to all relevant regulatory, safety, contractual and ethical standards. This position encompasses managing and conducting audits, supporting with Civil Aviation Authority (CAA) compliance requirements, assisting with Memoranda of Understanding (MOU) obligations for customs clearance, addressing health and safety regulations in conjunction with external H & S experts, and developing a robust risk and compliance framework whilst supporting the Head of Legal in ensuring that contractual obligations are complied with. The role also requires leadership in promoting anti-bribery, corruption, and modern slavery compliance, together with ensuring teams are supported in managing risks effectively, including chairing risk committee meetings to enhance departmental governance and awareness. Key Responsibilities Audit and Regulatory Compliance: o Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards. o Support teams with any remedial actions in response to audits. o Develop and implement an appropriate audit cycle to include a programme of monthly and yearly audits (as applicable). o Liaise with governmental and regulatory bodies together with external consultants, in order to support the Head of Legal and various teams in managing their compliance aspects across the business. o Design and deliver training as may be necessary. Customs Clearance, Civil Aviation Authority and Contractual Agreements: o Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently. o Support with Civil Aviation Authority compliance requirements such as clearance checks on employees. o Support the Head of Legal in cascading key contractual requirements to relevant departments. o Support with the management and maintenance of authorisations and accreditations. o Be a point of contact for the business in relation to queries or new developments. Health and Safety Compliance: o Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant. o Collaborate with relevant teams (including supporting the Head of HR) to implement and monitor Health and Safety initiatives and carry out internal audits as required. Risk and Compliance Programme Development: o Develop, implement, and regularly review a comprehensive risk and compliance programme tailored to organisational needs. o Create and develop templates to support departmental management of risk and compliance initiatives. o Monitor ongoing compliance and mitigate identified risks. Anti-Bribery, Corruption, Modern Slavery, Data Protection and Information Security: o Support and promote compliance with anti-bribery, corruption, modern slavery, Data Protection and Information Security laws/regulations through training (including procuring specialist external training), policy implementation, and monitoring. o Investigate and resolve compliance breaches in a timely manner and support the Head of Legal in liaising with governmental and regulatory bodies as required. o Assist with assessments of supply chain compliance, including reporting findings and supporting suppliers with required remedial measures (as appropriate). Governance and Committee Leadership : o Chair risk committee meetings, driving discussions on compliance risks, controls, and mitigations. o Provide comprehensive reports and recommendations to senior management and stakeholders to ensure a robust risk and compliance environment is achieved. Qualifications & Experience: • Customs clearance experience and knowledge is required e.g. MOU, BIRDS. • Experience of Civil Aviation Authority regulations is not required but is desirable, however training can be provided in this area. • Strong knowledge of regulatory and compliance requirements/frameworks within the UK. • Experience in supporting teams business wide to enhance and develop their compliance knowledge and management of risks. • Proven experience in risk management, compliance programme development, and governance. • Understanding of anti-bribery, corruption, and modern slavery compliance frameworks is desirable, however training can be provided in this area. • Excellent leadership and communication skills, with experience in chairing committees or cross-functional meetings. • Experience of liaising with regulatory or governmental bodies together with effective senior stakeholder management. Skills & Competencies: • Analytical mindset with a strong attention to detail. • Ability to manage multiple projects and stakeholders effectively. • Strong interpersonal and negotiation skills. • Proficiency in relevant compliance tools/frameworks and software is advantageous. Key Performance Indicators (KPIs) : • Timely and successful completion of audits and regulatory submissions. • Reduction in compliance risks and breaches. • Effective implementation of compliance training and awareness programmes. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Aug 04, 2026
Full time
Freightserve recruitment are looking for a Compliance Manager for a well-established Logistics company based in the Heathrow area. Job Purpose: The Compliance Manager will play a critical role in ensuring the organisation adheres to all relevant regulatory, safety, contractual and ethical standards. This position encompasses managing and conducting audits, supporting with Civil Aviation Authority (CAA) compliance requirements, assisting with Memoranda of Understanding (MOU) obligations for customs clearance, addressing health and safety regulations in conjunction with external H & S experts, and developing a robust risk and compliance framework whilst supporting the Head of Legal in ensuring that contractual obligations are complied with. The role also requires leadership in promoting anti-bribery, corruption, and modern slavery compliance, together with ensuring teams are supported in managing risks effectively, including chairing risk committee meetings to enhance departmental governance and awareness. Key Responsibilities Audit and Regulatory Compliance: o Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards. o Support teams with any remedial actions in response to audits. o Develop and implement an appropriate audit cycle to include a programme of monthly and yearly audits (as applicable). o Liaise with governmental and regulatory bodies together with external consultants, in order to support the Head of Legal and various teams in managing their compliance aspects across the business. o Design and deliver training as may be necessary. Customs Clearance, Civil Aviation Authority and Contractual Agreements: o Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently. o Support with Civil Aviation Authority compliance requirements such as clearance checks on employees. o Support the Head of Legal in cascading key contractual requirements to relevant departments. o Support with the management and maintenance of authorisations and accreditations. o Be a point of contact for the business in relation to queries or new developments. Health and Safety Compliance: o Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant. o Collaborate with relevant teams (including supporting the Head of HR) to implement and monitor Health and Safety initiatives and carry out internal audits as required. Risk and Compliance Programme Development: o Develop, implement, and regularly review a comprehensive risk and compliance programme tailored to organisational needs. o Create and develop templates to support departmental management of risk and compliance initiatives. o Monitor ongoing compliance and mitigate identified risks. Anti-Bribery, Corruption, Modern Slavery, Data Protection and Information Security: o Support and promote compliance with anti-bribery, corruption, modern slavery, Data Protection and Information Security laws/regulations through training (including procuring specialist external training), policy implementation, and monitoring. o Investigate and resolve compliance breaches in a timely manner and support the Head of Legal in liaising with governmental and regulatory bodies as required. o Assist with assessments of supply chain compliance, including reporting findings and supporting suppliers with required remedial measures (as appropriate). Governance and Committee Leadership : o Chair risk committee meetings, driving discussions on compliance risks, controls, and mitigations. o Provide comprehensive reports and recommendations to senior management and stakeholders to ensure a robust risk and compliance environment is achieved. Qualifications & Experience: • Customs clearance experience and knowledge is required e.g. MOU, BIRDS. • Experience of Civil Aviation Authority regulations is not required but is desirable, however training can be provided in this area. • Strong knowledge of regulatory and compliance requirements/frameworks within the UK. • Experience in supporting teams business wide to enhance and develop their compliance knowledge and management of risks. • Proven experience in risk management, compliance programme development, and governance. • Understanding of anti-bribery, corruption, and modern slavery compliance frameworks is desirable, however training can be provided in this area. • Excellent leadership and communication skills, with experience in chairing committees or cross-functional meetings. • Experience of liaising with regulatory or governmental bodies together with effective senior stakeholder management. Skills & Competencies: • Analytical mindset with a strong attention to detail. • Ability to manage multiple projects and stakeholders effectively. • Strong interpersonal and negotiation skills. • Proficiency in relevant compliance tools/frameworks and software is advantageous. Key Performance Indicators (KPIs) : • Timely and successful completion of audits and regulatory submissions. • Reduction in compliance risks and breaches. • Effective implementation of compliance training and awareness programmes. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
