25 jobs found

Shipping Coordinator Job Type: Full-time Location: Crawley Salary: £30,000 to £35,000 We are recruiting for a Shipping Coordinator to join a busy and fast-paced operations team, playing a key role in ensuring all customer orders are delivered on time and in full. The successful candidate will be responsible for coordinating daily dispatch activities, booking shipments, preparing export and delivery documentation, and ensuring all orders are processed accurately and efficiently. This position requires close collaboration with internal teams, customers, suppliers and courier partners, handling both routine shipping requirements and more complex logistics enquiries. The role would suit a highly organised individual with strong attention to detail, excellent communication skills and previous experience within shipping, dispatch, logistics or supply chain operations. Day-to-day of the role: Booking same-day couriers over the phone and via email. Managing overnight dispatches on courier systems. Liaising with couriers for collections and deliveries. Managing the dispatch inbox, resolving internal and external queries from customers or suppliers. Booking worldwide shipments and completing all necessary export documents. Resolving any export document queries with couriers. Ensuring clear and proactive communication with customers, couriers, and suppliers to guarantee timely deliveries. Required Skills & Qualifications: Excellent interpersonal and communication skills, both written and over the telephone. Customer-oriented attitude with the ability to work well under pressure. High attention to detail with excellent time management and organizational skills. Teamwork is crucial; must be able to work effectively with others. Exposure to operations and sales functions is advantageous, as this role requires close liaison with both departments. Sound knowledge of logistics processes. Proficiency in Microsoft Office and MS Outlook or similar. Good knowledge of CRM systems is beneficial. A counterbalance license is desirable but not essential. Benefits: Competitive salary package. Opportunities for professional growth and development. Dynamic and supportive work environment. If you are interested in this position, please apply as soon as possible

Trade Compliance Coordinator Salary: Negotiable depending on experience Location: Heathrow Area Position: Permanent, Full Time Start Date: ASAP About the Role: Due to continued global growth, our client is seeking a Trade Compliance Coordinator to join their Heathrow team. This is an excellent opportunity to join a well-established international freight forwarding and logistics organisation with strong family values and a long-standing reputation within the industry. What you'll do: As Trade Compliance Coordinator you will support key account trade compliance functions with KPI and product reporting. Main Responsibilities: Ensure all Trade Compliance reports and KPIs are completed accurately and within deadlines Determine correct tariff classifications for supported brands moving from the EU Issue UK-specific import guidance to the business Liaise with HMRC and assist with maintenance of customs procedures Complete Import, Export, Transit, ICS and ENS declarations in line with regulations Audit and monitor entries to ensure compliance with import/export legislation Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Create and maintain written procedures and SOPs Implement and improve new efficiencies in client workflow in conjunction with line manager Report sales leads to the Line Manager for distribution to the Sales Team Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly Maintain excellent relationships with customers and internal departments What you need: Experience within customs or trade compliance in a large organisation or brokerage environment In-depth understanding of UK & EU customs regulations and documentation Knowledge of CITES import/export permits (desirable) Strong understanding of commodity codes, incoterms, valuation and preference Intermediate to strong Excel skills Excellent communication skills across all levels Strong organisational skills with high attention to detail Ability to work independently and as part of a team Proactive, deadline-driven and comfortable in a busy environment Why you'll love this role: 20 days annual leave plus Public Holidays and loyalty days (up to 5 additional days) Yearly pension review Employee Assistance Programme (including immediate family members) Employee discounts platform (groceries, holidays, wellness, sports and more) Death in Service (3x salary) after 6 months Private Medical Scheme eligibility after 1 year Enhanced pension contributions (9%) after 1 year How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this Trade Compliance Coordinator role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Customs Compliance Coordinator, Trade Compliance Specialist, Customs Entry Clerk, Import Export Compliance Officer, Customs Brokerage Coordinator.

Supply Chain Administrator Kettering 26,000 - 30,000 DOE Full-Time Office Based Are you the kind of person who loves organisation, thrives on keeping things running smoothly, and enjoys being the person everyone relies on? If you enjoy working in a fast-paced environment where every day brings something different, this could be the opportunity you've been looking for. We're recruiting on behalf of a growing international business that's making a real name for itself with innovative consumer products sold through major retailers across the UK and around the world. Behind every successful product launch is a highly organised supply chain team-and they're looking for someone who wants to become an integral part of it. This isn't a role where you'll spend all day processing the same paperwork. You'll be involved in everything from coordinating international shipments and creating purchase orders to supporting product compliance and keeping new product launches moving forward. If you like spinning multiple plates, solving problems, and seeing the impact of your work across a business, you'll fit right in. What you'll be doing You'll become the administrative backbone of the Supply Chain, Compliance & Regulatory team, supporting projects from concept through to delivery. Your days could include: Coordinating purchase orders, sales orders and shipping documentation. Organising courier collections and tracking shipments across the globe. Preparing documentation for product testing and certifications. Keeping product, compliance and supplier records accurate and up to date. Supporting the launch of new products by setting up product information and maintaining internal systems. Monitoring customer complaints and ensuring actions are followed through. Working closely with colleagues across multiple departments to keep everything moving efficiently. We're looking for someone who: Has experience within a supply chain, logistics, procurement or shipping administration role. Loves organisation and has exceptional attention to detail. Enjoys juggling multiple priorities without losing accuracy. Is confident using spreadsheets and internal business systems. Takes ownership of their work and doesn't wait to be told what to do. Enjoys solving problems and finding better ways of working. Can confidently communicate with suppliers, couriers and colleagues at all levels. It would be a bonus if you have: Experience working with international suppliers or coordinating shipments across different time zones. Exposure to product compliance, certifications or import/export administration. Why you'll enjoy this role This is a business where you'll quickly become involved in far more than just administration. You'll gain exposure to international supply chains, product development, logistics and compliance, giving you the opportunity to develop your knowledge across multiple areas of the business. If you're someone who enjoys being busy, loves bringing order to complexity, and wants to join a growing company where your work genuinely makes a difference, we'd love to hear from you. Apply today or get in touch for a confidential conversation. Supply Chain Administrator, Supply Chain Coordinator, Supply Chain Assistant, Supply Chain Planner, Logistics Administrator, Logistics Coordinator, Logistics Assistant, Operations Administrator, Operations Coordinator, Procurement Administrator, Purchasing Administrator, Purchasing Assistant, Buying Administrator, Buying Assistant, Import Administrator, Export Administrator, Shipping Administrator, Freight Administrator, Distribution Administrator, Inventory Administrator, Stock Controller, Inventory Coordinator, Materials Coordinator, Order Fulfilment Administrator, Order Processing Administrator, Commercial Administrator, Sales & Operations Administrator, Demand Planning Assistant, Supply Chain Support Coordinator, Supply Chain Operations Coordinator Impact Recruitment are a recruitment agency working on behalf of our client.

My client and international import and export business is looking to recruit an Sales Coordinator to be responsible for maintaining and improving customer service levels for a number of offshore accounts within the group and providing office and sales support to field-based Account Managers. As the Sales Coordinator you will be processing and despatching orders, maintaining accounts administration, ie backorders, booking in deliveries etc and liaising with Sales Reps, other sales co-ordinators and internal departments. The role will require all enquiries relating to existing/new accounts are dealt with on a daily basis and account requests and acted upon and communicated to the relevant department. Preparing shipping documentation and ensuring compliance with customer requirements - Order processing and dispatching - Processing Sample requests - Booking in customers via telephone/email - General sales and consumer calls - Maintain customer scratch pad notes - Maintaining back orders As the Sales Coordinator you will need to be highly motivated and organised with word and excel experience preferred. Training will be given on all aspects of the job and you will be working in a small team providing a constant source of back up and assistance. Any European languages would be beneficial

International Sales Coordinator (French Speaking) Location: Wrexham, North Wales Salary: £29,000 - £34,000 (depending on skills and abilities) Job Type: Permanent, Full-Time The Opportunity Our client is a well-established and internationally recognised manufacturing business with a strong global customer base and a reputation for quality, innovation, and outstanding service. Due to continued growth and increasing international demand, they are looking to recruit a French-speaking International Sales Coordinator to join their busy and supportive sales team. This is an excellent opportunity for an organised and customer-focused professional seeking a long-term career within a growing export-led organisation that offers genuine development opportunities and a collaborative working environment. The Role As an International Sales Coordinator, you will play a key role in supporting customers across European markets, ensuring orders are processed efficiently and customer relationships are maintained to the highest standards. Key responsibilities include: Managing customer accounts and building strong long-term relationships. Communicating with European customers in both English and French. Preparing quotations and processing sales orders accurately and efficiently. Monitoring stock availability and managing lead times through the company's ERP system. Coordinating international deliveries and logistics to ensure timely order fulfilment. Preparing and checking export and customs documentation. Updating and maintaining CRM records. Working closely with internal departments to meet customer requirements. Resolving customer queries and providing exceptional service. Participating in team meetings and contributing to process improvements. Supporting general office administration and telephone enquiries as required. The Candidate: To be successful in this role, you will have: Business-level fluency in both French and English. Strong organisational skills and the ability to manage multiple priorities. Excellent attention to detail and a high degree of accuracy. Strong problem-solving and analytical abilities. Excellent written and verbal communication skills. Proficiency in Microsoft 365 applications, including Outlook, Excel, and Word. A proactive and professional approach to customer service. The ability to work independently and as part of a team. Desirable, but not essential: Previous import/export or international logistics experience. Experience using CRM or ERP systems. What's on Offer: Competitive salary of £29,000 - £34,000 per annum. Genuine career progression and professional development opportunities. Modern and friendly working environment. Company social events. Free onsite parking. Full training and ongoing support. Working Hours Monday to Thursday: 8:30am - 5:00pm Friday: 8:30am - 4:30pm About the Company Our client is a global leader known for innovation, quality, and exceptional service. Additional job titles: International Customer Account Coordinator, Export Sales Administrator, French Speaking Account Manager. Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply Click Apply and your application will go directly to Travail Employment Group. If successful, a consultant will contact you within 7 days. If you don't hear from us, please feel free to call to discuss similar opportunities. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, and qualifications. CWOIND01

Join a leading manufacturer as a Senior Export Administrator, managing global shipments, driving process improvements, and delivering outstanding customer service. Enjoy excellent benefits, career stability, and a collaborative team environment. Senior Export AdministratorBrighouse, West Yorkshire £35,000 - £38,000 DOE Full Time, Permanent Monday to Friday (37.5 hours per week) Please note: you must be authorised to work in the UK Our client is a leading manufacturer and independent blender of oils and lubricants, based in Brighouse, West Yorkshire. They have an outstanding reputation for delivering high-quality lubrication solutions to customers across a wide range of industrial sectors. With a strong focus on innovation, technical excellence and customer service, they partner with businesses to improve equipment reliability, reduce maintenance costs and enhance operational performance through industry-leading products and expert support. About the Role Our client is looking for an experienced and proactive Senior Export Administrator to join our team. This is an excellent opportunity for someone who enjoys taking ownership, improving processes, and working collaboratively in a fast-paced export environment. As a key member of a small team, you will play an important role in ensuring the efficient and accurate administration of international shipments while continuously seeking opportunities to improve performance and support business growth. Key Responsibilities Manage the end-to-end export administration process, ensuring all documentation is accurate and compliant Deliver exceptional customer service to our international customers and distributors, managing inbound and outbound customer communications Prepare and process export documentation, including commercial invoices, packing lists, certificates of origin, and shipping documents Coordinate with freight forwarders, carriers, customers, and internal departments to ensure timely deliveries Ensure compliance with international trade regulations and export procedures Apply and interpret Incoterms accurately when processing customer orders and shipments Monitor export activities and resolve any shipping or documentation issues efficiently Identify opportunities to improve processes, increase efficiency, and enhance service levels Support colleagues across the business and contribute positively to a collaborative team environment Undertake any other reasonable task as requested by the Head of International or other senior managers within the Company - Carry out these tasks in an enthusiastic and proactive manner About You The successful candidate will have: A minimum of 3-5 years' experience in an export administration role A strong understanding of Incoterms and international export documentation Excellent working knowledge of Microsoft 365, including Outlook, Excel, Word, and Teams A proactive mindset with a genuine desire to identify improvements and drive better performance Strong organisational skills with excellent attention to detail The ability to prioritise workloads and work effectively Excellent communication and problem-solving skills A collaborative approach and the ability to work successfully within a small team A positive, "can-do" attitude with a willingness to support others and take ownership of responsibilities What's on Offer Bonus Scheme 25 days Annual Leave + bank holidays, rising by 1 day for every 2 years of service, up to 30 days Contributory Pension Scheme Share Incentive Plan Discounted Millers Oils Products Death in Service Benefit Health Cash Plan Employee Assistance Programme Social Club If you are an experienced Export Administrator who enjoys working collaboratively, takes pride in delivering high standards, and is always looking for ways to improve how things are done, we'd love to hear from you. How to Apply: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. The client is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of background or experience. Other suitable skills and experience includes Export Administrator, Export Coordinator, Senior Export Coordinator, International Logistics Administrator, Shipping Administrator, Export Documentation Specialist, International Trade Administrator, Freight Coordinator, Customs Administrator, Logistics Coordinator, Shipping Coordinator, International Customer Service Administrator, Export Compliance Administrator, Supply Chain Administrator, Import & Export Administrator, Export Operations Administrator, Distribution Coordinator, Logistics Administrator, International Sales Administrator, Export Clerk.

We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills : Fluent in English

Our client, who we have a long standing relationship with within the food production industry, based in Stonehouse, has an exciting new opportunity for a Customer Service Coordinator to join their team on a full time, temporary to permanent basis. The successful Customer Service Coordinator should have: Previous experience in a customer service, sales support or order processing role within a manufacturing, logistics or distribution environment. Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities. Confident communicator with the ability to build positive relationships with customers, suppliers and internal stakeholders. Experience using SAP or a similar system, with good IT skills across Microsoft Office. Proactive problem solver with a commitment to delivering outstanding customer service and continuous improvement. In this role, the Customer Service Coordinator will be responsible for: Manage the end-to-end customer order process, ensuring orders are processed accurately and efficiently. Deliver exceptional customer service, providing regular updates and resolving enquiries in a timely and professional manner. Coordinate dispatch, shipping and export documentation for UK, EU and international deliveries. Liaise with internal teams, suppliers, hauliers and customers to ensure smooth order fulfilment and delivery. Prepare invoices, reports and shipping documentation while maintaining accuracy and compliance with legal and contractual requirements. Our client is offering the successful Customer Service Coordinator an hourly rate of £13.45, plus benefits including holiday allowance. At the end of the temporary assignment, you will transfer to the client with a salary of £28,000 on a permanent basis. If you are an organised and detail orientated professional, apply now as we want to hear from you. Don't delay because this opportunity is not to be missed! PS4

Are you an experienced Office Manager who enjoys being at the heart of a business? This is a varied, hands-on role, office based in Corby, where you'll oversee office operations, support HR, Health & Safety and quality systems, whilst managing a small internal team and helping the business run efficiently every day. BASIC SALARY: £35,000 BENEFITS: Quarterly bonus scheme (OTE circa £38,000) 25 days annual leave Pension LOCATION: This is an office based role, based in Corby. COMMUTABLE LOCATIONS: Kettering, Market Harborough, Wellingborough, Uppingham, Stamford, Oakham, Northampton, Peterborough. JOB DESCRIPTION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you'll become the central point of coordination across the business, ensuring everything runs smoothly behind the scenes whilst supporting the wider team. This is far more than a traditional administration role; you'll oversee office operations, manage a small internal team, support HR activities, coordinate Health & Safety, manage facilities and lead our ISO 9001 Quality Management System. You'll work closely with the Managing Director and department managers, playing a key role in maintaining compliance, improving business processes and creating an organised, efficient workplace. KEY RESPONSIBILITIES: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you will: Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings. Support senior management with administration, reporting and business projects. Assist with recruitment, onboarding, inductions and employee administration. Maintain confidential HR records and support payroll preparation. Coordinate employee training, performance reviews and wellbeing initiatives. Ensure HR policies remain compliant with current legislation. Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance. Manage office facilities, maintenance, security and contractor relationships. Lead and maintain the company's ISO 9001 Quality Management System, coordinating internal and external audits whilst driving continuous improvement across the business. PERSON SPECIFICATION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 Ideally, you're an organised and proactive Office Manager who enjoys taking ownership and keeping a business running efficiently. You're equally comfortable supporting people, improving processes and ensuring compliance, whilst confidently juggling a wide variety of responsibilities. You'll ideally have: Previous people management or team leadership experience. Experience supporting HR administration throughout the employee lifecycle. Knowledge of Health & Safety within an office or industrial environment. Experience managing facilities, contractors and external suppliers. An understanding of ISO 9001 or other quality management systems. Strong communication skills and confidence working across all levels of a business. Good Microsoft 365 skills, including Outlook, Word, Excel and Teams. It would be advantageous if you also have an IOSH, NEBOSH, CIPD or ISO Internal Auditor qualification, although these aren't essential. THE COMPANY: We're a well-established and growing business with a reputation for quality and excellent customer service. Our success is built on strong relationships, efficient processes and a supportive working environment where everyone contributes to the continued growth of the business. It is highly likely you will have worked in any of the following roles: Office Manager, Office & Operations Manager, Administration Manager, Business Support Manager, Operations Coordinator, Office & HR Manager or Practice Manager. You'll probably also have experience of HR administration, Health & Safety, facilities management and ISO 9001 quality systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18609, Wallace Hind Selection

Are you an experienced Office Manager who enjoys being at the heart of a business? This is a varied, hands-on role, office based in Corby, where you'll oversee office operations, support HR, Health & Safety and quality systems, whilst managing a small internal team and helping the business run efficiently every day. BASIC SALARY: £35,000 BENEFITS: Quarterly bonus scheme (OTE circa £38,000) 25 days annual leave Pension LOCATION: This is an office based role, based in Corby. COMMUTABLE LOCATIONS: Kettering, Market Harborough, Wellingborough, Uppingham, Stamford, Oakham, Northampton, Peterborough. JOB DESCRIPTION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you'll become the central point of coordination across the business, ensuring everything runs smoothly behind the scenes whilst supporting the wider team. This is far more than a traditional administration role; you'll oversee office operations, manage a small internal team, support HR activities, coordinate Health & Safety, manage facilities and lead our ISO 9001 Quality Management System. You'll work closely with the Managing Director and department managers, playing a key role in maintaining compliance, improving business processes and creating an organised, efficient workplace. KEY RESPONSIBILITIES: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you will: Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings. Support senior management with administration, reporting and business projects. Assist with recruitment, onboarding, inductions and employee administration. Maintain confidential HR records and support payroll preparation. Coordinate employee training, performance reviews and wellbeing initiatives. Ensure HR policies remain compliant with current legislation. Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance. Manage office facilities, maintenance, security and contractor relationships. Lead and maintain the company's ISO 9001 Quality Management System, coordinating internal and external audits whilst driving continuous improvement across the business. PERSON SPECIFICATION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 Ideally, you're an organised and proactive Office Manager who enjoys taking ownership and keeping a business running efficiently. You're equally comfortable supporting people, improving processes and ensuring compliance, whilst confidently juggling a wide variety of responsibilities. You'll ideally have: Previous people management or team leadership experience. Experience supporting HR administration throughout the employee lifecycle. Knowledge of Health & Safety within an office or industrial environment. Experience managing facilities, contractors and external suppliers. An understanding of ISO 9001 or other quality management systems. Strong communication skills and confidence working across all levels of a business. Good Microsoft 365 skills, including Outlook, Word, Excel and Teams. It would be advantageous if you also have an IOSH, NEBOSH, CIPD or ISO Internal Auditor qualification, although these aren't essential. THE COMPANY: We're a well-established and growing business with a reputation for quality and excellent customer service. Our success is built on strong relationships, efficient processes and a supportive working environment where everyone contributes to the continued growth of the business. It is highly likely you will have worked in any of the following roles: Office Manager, Office & Operations Manager, Administration Manager, Business Support Manager, Operations Coordinator, Office & HR Manager or Practice Manager. You'll probably also have experience of HR administration, Health & Safety, facilities management and ISO 9001 quality systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18609, Wallace Hind Selection

Are you an experienced Office Manager who enjoys being at the heart of a business? This is a varied, hands-on role, office based in Corby, where you'll oversee office operations, support HR, Health & Safety and quality systems, whilst managing a small internal team and helping the business run efficiently every day. BASIC SALARY: £35,000 BENEFITS: Quarterly bonus scheme (OTE circa £38,000) 25 days annual leave Pension LOCATION: This is an office based role, based in Corby. COMMUTABLE LOCATIONS: Kettering, Market Harborough, Wellingborough, Uppingham, Stamford, Oakham, Northampton, Peterborough. JOB DESCRIPTION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you'll become the central point of coordination across the business, ensuring everything runs smoothly behind the scenes whilst supporting the wider team. This is far more than a traditional administration role; you'll oversee office operations, manage a small internal team, support HR activities, coordinate Health & Safety, manage facilities and lead our ISO 9001 Quality Management System. You'll work closely with the Managing Director and department managers, playing a key role in maintaining compliance, improving business processes and creating an organised, efficient workplace. KEY RESPONSIBILITIES: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you will: Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings. Support senior management with administration, reporting and business projects. Assist with recruitment, onboarding, inductions and employee administration. Maintain confidential HR records and support payroll preparation. Coordinate employee training, performance reviews and wellbeing initiatives. Ensure HR policies remain compliant with current legislation. Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance. Manage office facilities, maintenance, security and contractor relationships. Lead and maintain the company's ISO 9001 Quality Management System, coordinating internal and external audits whilst driving continuous improvement across the business. PERSON SPECIFICATION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 Ideally, you're an organised and proactive Office Manager who enjoys taking ownership and keeping a business running efficiently. You're equally comfortable supporting people, improving processes and ensuring compliance, whilst confidently juggling a wide variety of responsibilities. You'll ideally have: Previous people management or team leadership experience. Experience supporting HR administration throughout the employee lifecycle. Knowledge of Health & Safety within an office or industrial environment. Experience managing facilities, contractors and external suppliers. An understanding of ISO 9001 or other quality management systems. Strong communication skills and confidence working across all levels of a business. Good Microsoft 365 skills, including Outlook, Word, Excel and Teams. It would be advantageous if you also have an IOSH, NEBOSH, CIPD or ISO Internal Auditor qualification, although these aren't essential. THE COMPANY: We're a well-established and growing business with a reputation for quality and excellent customer service. Our success is built on strong relationships, efficient processes and a supportive working environment where everyone contributes to the continued growth of the business. It is highly likely you will have worked in any of the following roles: Office Manager, Office & Operations Manager, Administration Manager, Business Support Manager, Operations Coordinator, Office & HR Manager or Practice Manager. You'll probably also have experience of HR administration, Health & Safety, facilities management and ISO 9001 quality systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18609, Wallace Hind Selection

A fantastic opportunity has arisen for a Warehouse & Logistics Coordinator to join a leading manufacturing organisation, supporting warehouse operations at its Cambridge site. This role is responsible for ensuring the efficient receipt, storage and dispatch of goods, while maintaining high standards of quality, accuracy and customer service. Key Responsibilities: Assist with the receipt, inspection, storage and dispatch of goods across the warehouse. Ensure all shipments are packed to company quality standards. Process shipments using courier platforms including DHL and FedEx. Prepare shipping documentation and manual Excel paperwork where required. Receive, inspect and book in incoming deliveries. Safely store materials and maintain accurate stock locations within SAP. Kit and issue materials to production work orders. Process stores requests and dispatch sales order shipments through the MRP system. Receive and process RMA returns and demonstration equipment. Maintain accurate import and export master data. Organise courier collections and communicate shipment updates with relevant stakeholders. Keep the warehouse clean, organised and compliant with company procedures. Support stock checks and inventory audits as required. Contribute to process improvements to increase warehouse efficiency. Work collaboratively with colleagues across different departments and sites. Ensure all warehouse activities are completed in accordance with quality procedures. The ideal candidate must have: Previous warehouse or stores experience. Working knowledge of SAP. Experience using an MRP or ERP system. Good written and verbal communication skills. The ability to work effectively as part of a team. A reliable and responsible approach to work. A problem-solving mindset with the ability to respond to stock or shipment issues. The ability to follow quality procedures and maintain high standards at all times. If this role looks like your next challenge, please contact Ben ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.

Food/ Specification Technologist Role Description: Reporting to the Technical Services Manager, you will be responsible for managing customer specifications, product labelling and packaging artwork to ensure compliance with food legislation, customer requirements and company standards. Working closely with the Technical, NPD, Sales and Operations teams, you will support new product launches, maintain accurate technical documentation and provide technical support to customers while ensuring the highest standards of food safety, quality, legality and compliance are maintained. Key Responsibilities for an Interim Role: Complete the generation of new customer specifications and complete customer portals with all customer requirements. Deal with Technical Customer Service queries, responding in a timely and professional manner and supporting key customer accounts as required. To sign off artwork in accordance with legal requirements. Be part of the new product development process, ensuring full compliance to technical standards. Be competent to cover the generation of labels in the absence of our NPD and project coordinator. Support and manage NPD, trials and sample processes including managing and supporting shelf-life validation processes. Supporting customer COP requirements and gap analysis. Support and complete complaint investigations via the non-conformance process. Additional tasks as required. Key Responsibilities of a Permanent Role: Carry out Monthly Traceability & Mass Balance Audits. Member of Internal Audit Team (carry out assigned audits) Supporting the Food Safety & Quality Management System maintenance. Weekly export documentation and lead Vet visits. To Deputise for the Technical Services & Compliance Manager as required. Support with implementation of new processes in alignment with the EFSQMS. Be an integral member of the team during external audits for traceability/mass balance, supplier approval and other areas as required. Be involved in supporting and actioning non-conformances and corrective action plans where applicable. The ideal candidate: The ideal candidate must have: Food related qualification or relevant industry experience. Previous experience of working within a compliance and standards driven environment BRC Knowledge of food legislation. Legal labelling trained to approval label and artwork. High levels of attention to detail. Food Safety Level 3. HACCP Level 3. Understanding of microbiology and nutrition. Experience within a similar role in FMCG. An understanding of the operational side of Food Manufacturing. Salary is 30-35k & Working hours are 9am-5pm (Flexible Start from 8am)

Customer Business Co-ordinator; Fareham; 12-month contract ; £16.50ph paye; Inside IR35 We are currently recruiting for a Customer Business Coordinator to work with an aerospace sector client based in Fareham. As a Customer Business Co-ordinator, you will be the trusted link between our customers and the teams that bring their solutions to life. You will build strong, confident relationships, listen closely to customer needs, and keep communication clear, proactive and purposeful. Working across business, you will help turn customer requirements into seamless day-to-day delivery, ensuring every product and service reflects the quality and commitment our customers expect. You will also champion customer satisfaction and service excellence, guiding orders from initial treatment through to follow-up with a customer-first mindset and a focus on making every interaction smooth, responsive and reliable. Duties will include, but not limited to Take full ownership of customer accounts, guiding each journey from order entry through to invoicing while identifying opportunities to introduce additional services that add value. Play a central role in bringing change to life within the live production environment, working closely with the right support teams to plan, coordinate and deliver successful outcomes. Build a clear understanding of the technical impacts within each change scope, helping to keep activity aligned, controlled and well communicated. Work alongside peers in Customer Support to share the latest manufacturing and production knowledge, keeping teams informed, confident and connected. Coordinate and follow up on customer requests and claims internally, ensuring progress is visible, timely and customer focused. Represent the customer voice in meetings, supporting service reviews and helping customers gain a clear view of the value and performance delivered by the company Maintain accurate records that support traceability, accountability and smooth day-to-day customer service operations. Skills, Knowledge & Experience To do this job, you must be proficient ERP, Microsoft Office, Microsoft Excel, Change Management and have basic knowledge in contract management, export, sales knowledge and logistics. We would appreciate it if you had CRM experience, ERP knowledge, and knowledge of smartcards. You need to be fluent in English. We would like someone to join our team who is customer-oriented, organized, autonomous, team player, has excellent verbal and written communication skills, works well under pressure. We are looking for someone with 1-3 years of experience in customer service or related roles. Morson is acting as an employment business in relation to this vacancy.

Are you an experienced Customer Service Specialist, Customer Account Coordinator or Customer Account Manager with a background in aerospace or manufacturing? Do you enjoy building strong customer relationships, managing customer demand and working closely with production and supply chain teams to deliver exceptional service? We're supporting a leading aerospace manufacturing business in Fareham who are looking to recruit a Customer Service Specialist to join their growing Customer Services team. This is a fantastic opportunity to become the trusted point of contact for key customer accounts, helping to drive customer satisfaction while supporting business performance across Quality, Delivery and Operational Excellence. What's the role all about? As a Customer Service Specialist , you'll take ownership of a portfolio of aerospace customer accounts, acting as the primary point of contact for customer enquiries, forecasts, orders and delivery performance. Working closely with Planning, Production, Supply Chain, Engineering and Quality teams, you'll ensure customer requirements are understood, communicated and delivered while maintaining accurate ERP data and contractual compliance. This is a highly collaborative role that would suit someone who enjoys customer interaction, analysing data and working in a fast-paced manufacturing environment. Key responsibilities Customer Account Management Manage a portfolio of key aerospace customer accounts Build strong, long-term customer relationships based on trust and communication Act as the primary point of contact for customer enquiries, orders and delivery updates Develop a detailed understanding of customer products, contracts, forecasts and manufacturing requirements Represent the voice of the customer across the business Forecast & Demand Planning Review and validate customer forecasts against ERP demand Analyse forecast trends and identify potential risks or anomalies Challenge forecast changes using historical demand data and operational analysis Work closely with Planning and Production to balance customer demand with manufacturing capacity Proactively identify and escalate delivery risks Order Book Management Manage customer order books to ensure accuracy and on-time delivery Coordinate backlog management and recovery plans Conduct regular order book reviews Monitor overdue orders and drive recovery actions Maintain accurate customer schedules and order information ERP & Data Management Process customer orders accurately within the ERP system Maintain high levels of data integrity across customer accounts Ensure contractual requirements are reflected correctly within the ERP system Perform Sales Order Reviews and maintain accurate customer master data Produce reports and analyse customer performance data Continuous Improvement & Compliance Support Lean Manufacturing and Continuous Improvement initiatives Identify opportunities to improve customer service processes and ERP accuracy Ensure compliance with AS9100 , customer requirements and company procedures Support internal and external audits Maintain complete traceability of customer communications and transactions Support engineering changes, New Product Introduction (NPI) projects and customer improvement initiatives What you'll need To be successful in this role, you'll have: Previous experience within Customer Services, Customer Account Management or Sales Order Processing in a manufacturing environment Experience managing customer forecasts, schedules and demand planning Strong ERP experience (Syspro, SAP or similar) Excellent Microsoft Office skills, particularly Excel Strong analytical and problem-solving skills Excellent written and verbal communication skills Experience working within AS9100, ISO9001 or another regulated manufacturing environment Ability to manage multiple priorities while maintaining exceptional attention to detail Desirable Aerospace manufacturing experience Understanding of Export Control requirements Experience using CRM systems Lean Six Sigma Yellow Belt Degree in Business, Engineering or a related discipline About you You're someone who thrives on building relationships and delivering outstanding customer service while balancing commercial priorities and operational performance. You'll be: Customer-focused Commercially aware Highly organised Analytical and data-driven A confident communicator Proactive and solutions-focused Comfortable working independently and as part of a cross-functional team Passionate about continuous improvement Why join? This is an opportunity to join a growing aerospace manufacturing business where you'll become a trusted partner to key customers while working closely with multiple departments to deliver exceptional service and operational performance. You'll play a key role in improving customer experience, driving business performance and supporting the continued growth of the organisation. Interested? If you're an experienced Customer Service Specialist, Customer Account Manager, Customer Service Coordinator or Sales Order Coordinator looking for your next opportunity within manufacturing, we'd love to hear from you. Apply today or contact Kingdom People for a confidential discussion. Kingdom People are acting as an Employment Agency in relation to this vacancy.

A leading logistics and freight forwarding company are searching for a Trade Compliannce Coordinator to support the Key Account Function with Product & KPI reporting. Role Working closely with line report and operators to ensure smooth movement of items across borders. Being able to determine correct tariff classifications for all supported brands within the Key Account function moving from the EU as required Issuing country specific guidance (for the UK) to the business on additional import requirements for stock products predominantly from the EU Maintain close liaison with line reporting and to provide support to the Head of function Providing support on internal projects where input, involvement or expertise from Trade Compliance is needed Auditing and monitoring entries to ensure they are compliant with local import and export legislation, as well as to support brand KPI audit requirements Ensure all operational activities are completed and followed up correctly in accordance with SOP's and organisational policy. Help facilitate Imports and Exports of non-stock goods, completing and suppling documents and declarations Liaise with HMRC and assist with maintenance on customs procedures. Implement and improve new efficiencies in client workflow in conjunction with line manager Report any sales leads (new clients) to the line manager for distribution to the sales team. Ensure all reports & KPI's are generated by given deadlines and handed to line manager for submission to each area of Key Accounts Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly Experience Experience within customs/trade compliance within a large business or brokerage firm and an in-depth understanding of UK and EU Customs regulation's Proficient understanding of international trade, import duties, commodity codes, incoterms, preference, and valuation Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.

Contracts Coordinator Taunton 33,000 to 35,000 DOE Monday to Friday. Early Finish Friday. A leading Engineering and Manufacturing company supplying specialised equipment worldwide is seeking a highly organised and experienced individual to manage contracts once the sales team have received an order. The Role: Main point of contact for all customers post-order Liaise with all company departments to collate and relay information to customers Monitor contract performance both in timing and financially Ensure all technical documentation packages are produced and dispatched on time Attend weekly production meetings and update customers on progress Assist customers with import/export of testing materials and machinery The Person: Educated to BTEC Level 3 minimum Highly organised with excellent attention to detail Capable of handling and managing multiple contracts simultaneously Strong communication skills, both written and verbal Confident in holding internal and external meetings Knowledge of ERP systems (Sage) is desirable Previous experience within an Engineering environment would be an advantage About BMR Solutions: BMR Solutions operates as an Employment Business and Employment Agency. We specialise in recruiting skilled engineers and manufacturing professionals across the Southwest. By submitting your application, you acknowledge that BMR Solutions will process your personal data for the purposes of recruitment, in line with our Privacy Policy. We will only share your details with client organisations after we have discussed the opportunity with you and obtained your explicit consent. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applications are welcomed from all backgrounds.

Sea Freight Export Coordinator Location: Bradford, UK Salary: Competitive salary on offer depending on experience Job Type: Full Time / Permanent This role is ideal for someone with a strong operational background in seafreight exports, excellent knowledge of carrier processes, and a commercial mindset to support business growth. Key Responsibilities Manage and coordinate end-to-end seafreight export shipments. Make carrier bookings, complete VGM submissions, and handle export customs entries. Prepare and issue Bills of Lading (B/L) instructions accurately and on time. Handle cross trade shipments, liaising with overseas partners and agents. Ensure compliance with international trade and export regulations. Maintain strong working relationships with carriers, agents, and clients. Provide excellent customer service, keeping clients updated throughout the process. Contribute to the company's commercial success by spotting opportunities to upsell or improve services. Key Skills & Experience Proven experience in export seafreight operations within a freight forwarding environment (essential). Strong understanding of international shipping processes and documentation. Experience with CargoWise is advantageous (but not essential). Knowledge of export customs requirements and cross trade procedures. Commercial awareness with the ability to support sales opportunities. Excellent communication and organisational skills. Proactive, detail-oriented, and able to work under pressure. What's on Offer Competitive salary Opportunity to join a forward-thinking, supportive, and growing freight forwarding business. Exposure to international markets and global trade lanes. Career development within a commercially focused environment. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.