FACILITIES MANAGEMENT SCHEDULER / COORDINATOR Location: Leeds City Centre Salary: 30,000 per annum Bonus: Annual company bonus Working Pattern: Office-based Sector: Facilities Management THE ROLE We are looking for an organised and proactive Facilities Management Scheduler to join a busy team based in Leeds City Centre. This is a fast-paced role working across one large facilities management contract, where you will be responsible for coordinating and scheduling a wide range of planned and reactive works. You will act as a key point of contact between the client, contractors and internal teams, ensuring works are scheduled efficiently, communicated clearly and completed within the required timescales. The role would suit someone who has previous experience within Facilities Management, scheduling, planning or contract coordination and who is comfortable working in a busy environment where priorities can change quickly. KEY RESPONSIBILITIES Scheduling and coordinating planned and reactive facilities works. Managing contractor attendance and ensuring jobs are allocated efficiently. Coordinating works across multiple service areas including roller shutters, fire safety, water systems, electrical works, remedial works and general building services. Acting as the main point of contact for the client regarding ongoing works and scheduling. Liaising with engineers, contractors and internal teams to ensure appointments are arranged and works are completed. Monitoring outstanding jobs and following up contractors where required. Managing changing priorities and urgent or reactive requests. Ensuring works are scheduled within agreed SLAs and timescales. Keeping systems and records fully up to date. Providing regular updates to the client on progress, outstanding works and upcoming activity. Identifying scheduling issues or potential delays and taking action to resolve them. Supporting the wider facilities management team with planning and coordination. Building strong working relationships with clients, contractors and engineers. ABOUT YOU We are looking for someone who has previous experience within Facilities Management, FM coordination, scheduling or planning. You will be highly organised and able to manage multiple jobs simultaneously, with excellent communication skills and the ability to work effectively under pressure. You will be confident communicating with clients, contractors and engineers and comfortable chasing outstanding works and managing changing priorities. Strong administration and IT skills are essential, along with excellent attention to detail and a proactive approach. The ideal candidate will have experience coordinating hard FM, maintenance, compliance or building services, although candidates with strong scheduling or coordination experience within a similar environment will also be considered. WHAT'S ON OFFER 30,000 salary. Annual company bonus. Leeds City Centre office. Opportunity to work on one large, high-profile FM contract. Varied role covering multiple facilities disciplines. Fast-paced and commercially focused environment. Opportunity to develop your career within Facilities Management. THE IDEAL BACKGROUND This role could suit someone currently working as a Facilities Coordinator, Facilities Scheduler, FM Coordinator, Facilities Planner, Maintenance Scheduler, Helpdesk Coordinator, Contract Coordinator or FM Administrator.
Aug 12, 2026
Full time
FACILITIES MANAGEMENT SCHEDULER / COORDINATOR Location: Leeds City Centre Salary: 30,000 per annum Bonus: Annual company bonus Working Pattern: Office-based Sector: Facilities Management THE ROLE We are looking for an organised and proactive Facilities Management Scheduler to join a busy team based in Leeds City Centre. This is a fast-paced role working across one large facilities management contract, where you will be responsible for coordinating and scheduling a wide range of planned and reactive works. You will act as a key point of contact between the client, contractors and internal teams, ensuring works are scheduled efficiently, communicated clearly and completed within the required timescales. The role would suit someone who has previous experience within Facilities Management, scheduling, planning or contract coordination and who is comfortable working in a busy environment where priorities can change quickly. KEY RESPONSIBILITIES Scheduling and coordinating planned and reactive facilities works. Managing contractor attendance and ensuring jobs are allocated efficiently. Coordinating works across multiple service areas including roller shutters, fire safety, water systems, electrical works, remedial works and general building services. Acting as the main point of contact for the client regarding ongoing works and scheduling. Liaising with engineers, contractors and internal teams to ensure appointments are arranged and works are completed. Monitoring outstanding jobs and following up contractors where required. Managing changing priorities and urgent or reactive requests. Ensuring works are scheduled within agreed SLAs and timescales. Keeping systems and records fully up to date. Providing regular updates to the client on progress, outstanding works and upcoming activity. Identifying scheduling issues or potential delays and taking action to resolve them. Supporting the wider facilities management team with planning and coordination. Building strong working relationships with clients, contractors and engineers. ABOUT YOU We are looking for someone who has previous experience within Facilities Management, FM coordination, scheduling or planning. You will be highly organised and able to manage multiple jobs simultaneously, with excellent communication skills and the ability to work effectively under pressure. You will be confident communicating with clients, contractors and engineers and comfortable chasing outstanding works and managing changing priorities. Strong administration and IT skills are essential, along with excellent attention to detail and a proactive approach. The ideal candidate will have experience coordinating hard FM, maintenance, compliance or building services, although candidates with strong scheduling or coordination experience within a similar environment will also be considered. WHAT'S ON OFFER 30,000 salary. Annual company bonus. Leeds City Centre office. Opportunity to work on one large, high-profile FM contract. Varied role covering multiple facilities disciplines. Fast-paced and commercially focused environment. Opportunity to develop your career within Facilities Management. THE IDEAL BACKGROUND This role could suit someone currently working as a Facilities Coordinator, Facilities Scheduler, FM Coordinator, Facilities Planner, Maintenance Scheduler, Helpdesk Coordinator, Contract Coordinator or FM Administrator.
Drainage Data Coordinator Location: Battle Salary: £32,300 per annum Hours: Monday to Thursday 9:00am to 5:00pm, Friday 8:00am to 4:00pm Contract Type: Permanent Are you an organised Administrator, Coordinator or Scheduler with excellent attention to detail? Do you enjoy keeping projects organised, managing data and working with multiple teams to ensure everything runs smoothly? Vector Recruitment Solutions are recruiting on behalf of our client, a growing specialist contractor delivering wastewater infrastructure and drainage rehabilitation projects across the South of the UK. Due to continued growth, they are looking to recruit a Drainage Data Coordinator to join their professional office team in Battle. This is an excellent opportunity to join a growing business where you'll play a key role in coordinating CCTV drainage survey data, supporting project delivery and ensuring clients receive accurate reports on time. The Role Working closely with CCTV Surveyors, Project Managers and office-based Analysts, you will coordinate the flow of survey data from site through to final client reports. Your responsibilities will include: Receiving, logging and organising CCTV survey footage and project data Checking incoming information for completeness and following up on any missing data Uploading, maintaining and organising digital survey records and databases Tracking survey progress to ensure reports are delivered within agreed timescales Coordinating the allocation of survey data between field teams and office-based analysts Preparing and formatting reports ready for client submission Responding to internal and client enquiries regarding survey progress and report status Supporting document control, data archiving and general administration for the Operations team About You We're looking for someone who is organised, accurate and enjoys working in a fast-paced office environment. You'll ideally have: Previous experience in an administrative, coordination, scheduling or data management role Excellent organisational skills and the ability to manage multiple priorities Strong IT skills, including Microsoft Excel and database systems High attention to detail and accuracy Excellent communication skills and confidence liaising with colleagues and clients A proactive approach with strong problem-solving abilities Experience within drainage, utilities, construction or civil engineering would be advantageous. Knowledge of CCTV drainage surveys, MSCC5 coding or CCTV reporting software would also be beneficial but is not essential, as full training will be provided. What's on Offer? £32,300 per annum Modern office-based working environment Pension scheme and additional company benefits Ongoing training and clear career progression opportunities If you're an experienced Administrator, Coordinator or Scheduler looking to join a growing business where your organisation and attention to detail will make a real difference, we'd love to hear from you. Apply today or contact Lauren at Vector Recruitment Solutions on (phone number removed) for a confidential discussion.
Aug 11, 2026
Full time
Drainage Data Coordinator Location: Battle Salary: £32,300 per annum Hours: Monday to Thursday 9:00am to 5:00pm, Friday 8:00am to 4:00pm Contract Type: Permanent Are you an organised Administrator, Coordinator or Scheduler with excellent attention to detail? Do you enjoy keeping projects organised, managing data and working with multiple teams to ensure everything runs smoothly? Vector Recruitment Solutions are recruiting on behalf of our client, a growing specialist contractor delivering wastewater infrastructure and drainage rehabilitation projects across the South of the UK. Due to continued growth, they are looking to recruit a Drainage Data Coordinator to join their professional office team in Battle. This is an excellent opportunity to join a growing business where you'll play a key role in coordinating CCTV drainage survey data, supporting project delivery and ensuring clients receive accurate reports on time. The Role Working closely with CCTV Surveyors, Project Managers and office-based Analysts, you will coordinate the flow of survey data from site through to final client reports. Your responsibilities will include: Receiving, logging and organising CCTV survey footage and project data Checking incoming information for completeness and following up on any missing data Uploading, maintaining and organising digital survey records and databases Tracking survey progress to ensure reports are delivered within agreed timescales Coordinating the allocation of survey data between field teams and office-based analysts Preparing and formatting reports ready for client submission Responding to internal and client enquiries regarding survey progress and report status Supporting document control, data archiving and general administration for the Operations team About You We're looking for someone who is organised, accurate and enjoys working in a fast-paced office environment. You'll ideally have: Previous experience in an administrative, coordination, scheduling or data management role Excellent organisational skills and the ability to manage multiple priorities Strong IT skills, including Microsoft Excel and database systems High attention to detail and accuracy Excellent communication skills and confidence liaising with colleagues and clients A proactive approach with strong problem-solving abilities Experience within drainage, utilities, construction or civil engineering would be advantageous. Knowledge of CCTV drainage surveys, MSCC5 coding or CCTV reporting software would also be beneficial but is not essential, as full training will be provided. What's on Offer? £32,300 per annum Modern office-based working environment Pension scheme and additional company benefits Ongoing training and clear career progression opportunities If you're an experienced Administrator, Coordinator or Scheduler looking to join a growing business where your organisation and attention to detail will make a real difference, we'd love to hear from you. Apply today or contact Lauren at Vector Recruitment Solutions on (phone number removed) for a confidential discussion.
Salary : £28,000 per annum Role : Full time, Monday to Friday, 8am - 5pm Location : Office based - Thames Ditton We are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates. Job Role: Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. Schedule, confirm and reschedule service and installation appointments. Provide administrative support to the service and installation teams. Liaise with account customers and agencies, prioritising work and providing updates on additional work required. Contact existing customers to arrange annual boiler servicing appointments. Track parts and orders with suppliers, ensuring timely updates. Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. Communicate clearly and effectively with customers, colleagues and suppliers. Work collaboratively as part of a positive and supportive team. Carry out a range of general administrative and ad hoc duties as required. About you: Previous experience in a call centre environment is essential. Previous experience in a similar customer service or administrative role is essential. Experience within the industry would be beneficial but is not essential. Excellent telephone manner with a outstanding customer service skills. Strong written and verbal communication skills. Excellent organisational and time management skills and a high level of attention to detail. Ability to work effectively both independently and as part of a small team. A positive, proactive approach with good problem-solving skills. The Benefits: Casual dress Company events On-site parking Opportunity for progression Could you be our Customer Service Coordinator? Right to Work in the UK:Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present. REF-
Aug 11, 2026
Full time
Salary : £28,000 per annum Role : Full time, Monday to Friday, 8am - 5pm Location : Office based - Thames Ditton We are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates. Job Role: Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. Schedule, confirm and reschedule service and installation appointments. Provide administrative support to the service and installation teams. Liaise with account customers and agencies, prioritising work and providing updates on additional work required. Contact existing customers to arrange annual boiler servicing appointments. Track parts and orders with suppliers, ensuring timely updates. Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. Communicate clearly and effectively with customers, colleagues and suppliers. Work collaboratively as part of a positive and supportive team. Carry out a range of general administrative and ad hoc duties as required. About you: Previous experience in a call centre environment is essential. Previous experience in a similar customer service or administrative role is essential. Experience within the industry would be beneficial but is not essential. Excellent telephone manner with a outstanding customer service skills. Strong written and verbal communication skills. Excellent organisational and time management skills and a high level of attention to detail. Ability to work effectively both independently and as part of a small team. A positive, proactive approach with good problem-solving skills. The Benefits: Casual dress Company events On-site parking Opportunity for progression Could you be our Customer Service Coordinator? Right to Work in the UK:Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present. REF-
Salary : £28,000 per annum Role : Full time, Monday to Friday, 8am 5pm Location : Office based - Thames Ditton We are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates. Job Role: Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. Schedule, confirm and reschedule service and installation appointments. Provide administrative support to the service and installation teams. Liaise with account customers and agencies, prioritising work and providing updates on additional work required. Contact existing customers to arrange annual boiler servicing appointments. Track parts and orders with suppliers, ensuring timely updates. Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. Communicate clearly and effectively with customers, colleagues and suppliers. Work collaboratively as part of a positive and supportive team. Carry out a range of general administrative and ad hoc duties as required. About you: Previous experience in a call centre environment is essential. Previous experience in a similar customer service or administrative role is essential. Experience within the industry would be beneficial but is not essential. Excellent telephone manner with a outstanding customer service skills. Strong written and verbal communication skills. Excellent organisational and time management skills and a high level of attention to detail. Ability to work effectively both independently and as part of a small team. A positive, proactive approach with good problem-solving skills. The Benefits: Casual dress Company events On-site parking Opportunity for progression Could you be our Customer Service Coordinator? Right to Work in the UK: Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present. REF-(Apply online only)
Aug 09, 2026
Full time
Salary : £28,000 per annum Role : Full time, Monday to Friday, 8am 5pm Location : Office based - Thames Ditton We are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates. Job Role: Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. Schedule, confirm and reschedule service and installation appointments. Provide administrative support to the service and installation teams. Liaise with account customers and agencies, prioritising work and providing updates on additional work required. Contact existing customers to arrange annual boiler servicing appointments. Track parts and orders with suppliers, ensuring timely updates. Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. Communicate clearly and effectively with customers, colleagues and suppliers. Work collaboratively as part of a positive and supportive team. Carry out a range of general administrative and ad hoc duties as required. About you: Previous experience in a call centre environment is essential. Previous experience in a similar customer service or administrative role is essential. Experience within the industry would be beneficial but is not essential. Excellent telephone manner with a outstanding customer service skills. Strong written and verbal communication skills. Excellent organisational and time management skills and a high level of attention to detail. Ability to work effectively both independently and as part of a small team. A positive, proactive approach with good problem-solving skills. The Benefits: Casual dress Company events On-site parking Opportunity for progression Could you be our Customer Service Coordinator? Right to Work in the UK: Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present. REF-(Apply online only)
NMS Recruit Ltd t/a Russell Taylor Group
Birkenhead, Merseyside
We currently have a fantastic opportunity for an Administrator / Scheduler to join a Facilities Management Contractor in the Birkenhead area. This is a key role supporting the day-to-day coordination of facilities services, ensuring client requirements are met, jobs are scheduled efficiently (Planned and Reactive work) and administrative processes run smoothly. You will need strong communication skills as you'll be dealing with incoming calls, client queries, client and contractor emails and the effective day to day scheduling of contactor dairies. You'll also need strong IT skills (MS Office - Excel) and be able to quickly adapt to inhouse computer software (full training will be given). In return we're offering a Temp to Perm opportunity (12wks temporary) then a Permanent Contract upon the successful completion of the qualifying period. Initial contract salary if - 16.34ph (approx 40hrs paid per wk) - leading to a permanent salary of Circa ( 26500 + full benefits package). We have an immediate start available. If you are interested please apply online with an up to date CV - and you will receive a call back to discuss the opportunity in more detail.
Aug 08, 2026
Full time
We currently have a fantastic opportunity for an Administrator / Scheduler to join a Facilities Management Contractor in the Birkenhead area. This is a key role supporting the day-to-day coordination of facilities services, ensuring client requirements are met, jobs are scheduled efficiently (Planned and Reactive work) and administrative processes run smoothly. You will need strong communication skills as you'll be dealing with incoming calls, client queries, client and contractor emails and the effective day to day scheduling of contactor dairies. You'll also need strong IT skills (MS Office - Excel) and be able to quickly adapt to inhouse computer software (full training will be given). In return we're offering a Temp to Perm opportunity (12wks temporary) then a Permanent Contract upon the successful completion of the qualifying period. Initial contract salary if - 16.34ph (approx 40hrs paid per wk) - leading to a permanent salary of Circa ( 26500 + full benefits package). We have an immediate start available. If you are interested please apply online with an up to date CV - and you will receive a call back to discuss the opportunity in more detail.
Ernest Gordon Recruitment Limited
Woolston, Warrington
Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Warrington, Cheshire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26599 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Warrington, Widnes, Runcorn, Liverpool, Manchester, Cheshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 08, 2026
Full time
Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Warrington, Cheshire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26599 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Warrington, Widnes, Runcorn, Liverpool, Manchester, Cheshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Ernest Gordon Recruitment Limited
Worcester, Worcestershire
Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Worcester, Worcestershire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26601 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Worcester, Cheltenham, Evesham, Malvern, Bromsgrove, Worcestershire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 08, 2026
Full time
Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Worcester, Worcestershire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26601 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Worcester, Cheltenham, Evesham, Malvern, Bromsgrove, Worcestershire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Repairs Coordinator Location: Rayleigh, Essex (SS6) Salary: 32,000 - 35,000 per annum Hours: Monday to Friday, 8:00am - 5:00pm Contract: Full Time, Permanent Office Based Experienced Repairs Coordinator Required Our client is seeking an experienced Repairs Coordinator to join their established team based in Rayleigh. This is an excellent opportunity for someone with a strong background in repairs scheduling or property maintenance coordination who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. The successful candidate will have previous experience coordinating reactive maintenance works, liaising with operatives and contractors, and ensuring repairs are completed efficiently while meeting service level agreements. Key Responsibilities Coordinate and schedule reactive repairs and maintenance works. Allocate jobs to operatives and subcontractors based on location, availability and skill set. Act as the main point of contact for residents, clients and engineers, providing regular updates on repair progress. Manage diaries and ensure appointments are planned effectively to maximise productivity. Monitor outstanding repairs, chasing progress and ensuring works are completed within agreed timescales. Prioritise emergency and urgent repairs while balancing planned workloads. Update internal systems with accurate information and maintain detailed records. Work closely with operational teams to resolve scheduling issues and deliver a high-quality customer experience. Ensure all works are completed in line with company procedures and client KPIs. About You Previous experience as a Repairs Coordinator, Repairs Scheduler, Planner or Maintenance Administrator. Experience within social housing, property maintenance, facilities management or construction is highly desirable. Excellent organisational and time management skills, with the ability to prioritise a busy workload. Strong communication skills and confidence liaising with customers, operatives and clients. A proactive approach with excellent problem-solving abilities. Competent using Microsoft Office and repairs scheduling systems such as DRS, Northgate, Dynamics, or similar. Ability to work under pressure while maintaining a high level of accuracy and customer service. What's on Offer 32,000 - 35,000 depending on experience. Monday to Friday, 8:00am - 5:00pm. Permanent, full-time position. Office-based role in Rayleigh (SS6). Supportive and collaborative working environment. Opportunity to join a growing business with long-term career prospects. If you're an experienced Repairs Coordinator looking for your next opportunity within a busy and supportive team, we'd love to hear from you.
Aug 07, 2026
Full time
Repairs Coordinator Location: Rayleigh, Essex (SS6) Salary: 32,000 - 35,000 per annum Hours: Monday to Friday, 8:00am - 5:00pm Contract: Full Time, Permanent Office Based Experienced Repairs Coordinator Required Our client is seeking an experienced Repairs Coordinator to join their established team based in Rayleigh. This is an excellent opportunity for someone with a strong background in repairs scheduling or property maintenance coordination who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. The successful candidate will have previous experience coordinating reactive maintenance works, liaising with operatives and contractors, and ensuring repairs are completed efficiently while meeting service level agreements. Key Responsibilities Coordinate and schedule reactive repairs and maintenance works. Allocate jobs to operatives and subcontractors based on location, availability and skill set. Act as the main point of contact for residents, clients and engineers, providing regular updates on repair progress. Manage diaries and ensure appointments are planned effectively to maximise productivity. Monitor outstanding repairs, chasing progress and ensuring works are completed within agreed timescales. Prioritise emergency and urgent repairs while balancing planned workloads. Update internal systems with accurate information and maintain detailed records. Work closely with operational teams to resolve scheduling issues and deliver a high-quality customer experience. Ensure all works are completed in line with company procedures and client KPIs. About You Previous experience as a Repairs Coordinator, Repairs Scheduler, Planner or Maintenance Administrator. Experience within social housing, property maintenance, facilities management or construction is highly desirable. Excellent organisational and time management skills, with the ability to prioritise a busy workload. Strong communication skills and confidence liaising with customers, operatives and clients. A proactive approach with excellent problem-solving abilities. Competent using Microsoft Office and repairs scheduling systems such as DRS, Northgate, Dynamics, or similar. Ability to work under pressure while maintaining a high level of accuracy and customer service. What's on Offer 32,000 - 35,000 depending on experience. Monday to Friday, 8:00am - 5:00pm. Permanent, full-time position. Office-based role in Rayleigh (SS6). Supportive and collaborative working environment. Opportunity to join a growing business with long-term career prospects. If you're an experienced Repairs Coordinator looking for your next opportunity within a busy and supportive team, we'd love to hear from you.
Oscar Underhill Recruitment Solutions Ltd
Acton Trussell, Staffordshire
Customer Service Resolution Officer (Contact Centre) Location: Stafford (Office Based) Pay Rate: £15.02 per hour PAYE £18.26 per hour Umbrella Contract: Temporary (Initially 3 Months with the view to extension and permanent opportunities) Hours: 36 hours per week Temporary Working Hours: Monday to Thursday: 8:30am 5:00pm Friday: 8:30am 4:00pm Permanent Opportunity: Should permanent positions become available, the salary will increase to £32,349.96 per annum , with working hours operating on a rota between 8:00am and 8:00pm, seven days a week. The Role We are currently recruiting for a Customer Service Resolution Officer to join a well-established Housing Association based in Stafford . This is an exciting opportunity to become part of a busy Contact Centre, delivering exceptional customer service and resolving enquiries at the first point of contact. Working within the Customer Experience team, you will provide a professional, empathetic and efficient service across multiple communication channels while supporting customers with repairs, housing enquiries and general service requests. This role is ideal for candidates who thrive in a fast-paced customer-focused environment and enjoy problem solving. Key Responsibilities Deliver a high-quality first point of contact service via telephone and digital communication channels. Resolve customer enquiries efficiently whilst providing excellent customer service. Accurately record customer interactions, ensuring all information is updated within internal systems. Schedule responsive repairs and coordinate Same Day Repairs using internal resources. Process a variety of customer service workflows including repairs, damp, mould and condensation follow-on works. Ensure enquiries are managed in accordance with quality standards and internal procedures. Identify service failures and opportunities for continuous improvement. Escalate complex enquiries where appropriate whilst aiming to achieve first contact resolution. Recognise safeguarding concerns, vulnerable customers and tenancy risks, escalating appropriately. Log complaints accurately and support customers through the complaints process. Carry out administrative duties to support the wider Customer Experience Directorate. Maintain GDPR and PCI compliance at all times. Work collaboratively with colleagues to resolve challenging customer enquiries. Contribute positively to a customer-first culture whilst demonstrating professionalism and empathy. About You Previous experience working within a Customer Service environment (Essential). Experience working within a Contact Centre or Repairs environment (Desirable). Passion for delivering outstanding customer service. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Ability to remain calm under pressure and manage difficult conversations professionally. Good organisational skills with the ability to prioritise a busy workload. Confident using IT systems and able to learn new software quickly. Ability to multitask whilst maintaining accuracy. Understanding of diverse customer needs and delivering an inclusive service. Experience within Housing, Social Housing or Property Services would be advantageous. SEO Keywords Customer Service Resolution Officer Customer Service Advisor Contact Centre Advisor Contact Centre Officer Customer Experience Officer Housing Customer Service Repairs Administrator Repairs Scheduler Repairs Coordinator Social Housing Jobs Housing Association Jobs Customer Service Jobs Stafford Staffordshire Jobs Housing Repairs Customer Experience Advisor Call Centre Advisor Housing Officer Temporary Customer Service Jobs Stafford
Jul 25, 2026
Full time
Customer Service Resolution Officer (Contact Centre) Location: Stafford (Office Based) Pay Rate: £15.02 per hour PAYE £18.26 per hour Umbrella Contract: Temporary (Initially 3 Months with the view to extension and permanent opportunities) Hours: 36 hours per week Temporary Working Hours: Monday to Thursday: 8:30am 5:00pm Friday: 8:30am 4:00pm Permanent Opportunity: Should permanent positions become available, the salary will increase to £32,349.96 per annum , with working hours operating on a rota between 8:00am and 8:00pm, seven days a week. The Role We are currently recruiting for a Customer Service Resolution Officer to join a well-established Housing Association based in Stafford . This is an exciting opportunity to become part of a busy Contact Centre, delivering exceptional customer service and resolving enquiries at the first point of contact. Working within the Customer Experience team, you will provide a professional, empathetic and efficient service across multiple communication channels while supporting customers with repairs, housing enquiries and general service requests. This role is ideal for candidates who thrive in a fast-paced customer-focused environment and enjoy problem solving. Key Responsibilities Deliver a high-quality first point of contact service via telephone and digital communication channels. Resolve customer enquiries efficiently whilst providing excellent customer service. Accurately record customer interactions, ensuring all information is updated within internal systems. Schedule responsive repairs and coordinate Same Day Repairs using internal resources. Process a variety of customer service workflows including repairs, damp, mould and condensation follow-on works. Ensure enquiries are managed in accordance with quality standards and internal procedures. Identify service failures and opportunities for continuous improvement. Escalate complex enquiries where appropriate whilst aiming to achieve first contact resolution. Recognise safeguarding concerns, vulnerable customers and tenancy risks, escalating appropriately. Log complaints accurately and support customers through the complaints process. Carry out administrative duties to support the wider Customer Experience Directorate. Maintain GDPR and PCI compliance at all times. Work collaboratively with colleagues to resolve challenging customer enquiries. Contribute positively to a customer-first culture whilst demonstrating professionalism and empathy. About You Previous experience working within a Customer Service environment (Essential). Experience working within a Contact Centre or Repairs environment (Desirable). Passion for delivering outstanding customer service. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Ability to remain calm under pressure and manage difficult conversations professionally. Good organisational skills with the ability to prioritise a busy workload. Confident using IT systems and able to learn new software quickly. Ability to multitask whilst maintaining accuracy. Understanding of diverse customer needs and delivering an inclusive service. Experience within Housing, Social Housing or Property Services would be advantageous. SEO Keywords Customer Service Resolution Officer Customer Service Advisor Contact Centre Advisor Contact Centre Officer Customer Experience Officer Housing Customer Service Repairs Administrator Repairs Scheduler Repairs Coordinator Social Housing Jobs Housing Association Jobs Customer Service Jobs Stafford Staffordshire Jobs Housing Repairs Customer Experience Advisor Call Centre Advisor Housing Officer Temporary Customer Service Jobs Stafford
Job Title: Project Coordinator Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area. Responsibilities: Schedule incoming projects and assigning Engineers Arranging and attending internal Kick-off calls and planning meetings Create initial project work plans Communicate with clients about project progress and status updates Track and manage project budgets Coordinate required project procurement Monitor and act on daily and weekly project board governance Accurately document project progress, including updating Autotask workplans Liaise and coordinate with 3rd parties Contribute to Risk Management Reviews Plan project handover calls with internal teams and project closure calls with client Take meeting notes and document them for future reference Ensure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drives Assist with any additional tasks or responsibilities as needed Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies About you: Experience: Project scheduling and coordination experience is an absolute must, ideally within an IT environment Experience coordinating a high volume of concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Previous experience within an MSP environment is desirable Autotask experience is desirable Project management certification would be advantageous Personal Attributes: Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV for this role Candidates with experience of: Project Management Coordinator, Project Workflow Coordinator, Project Operations Assistant, Project Coordination Administrator, IT Project Support Coordinator, IT Project Scheduler may also be considered for this role.
Oct 08, 2025
Full time
Job Title: Project Coordinator Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area. Responsibilities: Schedule incoming projects and assigning Engineers Arranging and attending internal Kick-off calls and planning meetings Create initial project work plans Communicate with clients about project progress and status updates Track and manage project budgets Coordinate required project procurement Monitor and act on daily and weekly project board governance Accurately document project progress, including updating Autotask workplans Liaise and coordinate with 3rd parties Contribute to Risk Management Reviews Plan project handover calls with internal teams and project closure calls with client Take meeting notes and document them for future reference Ensure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drives Assist with any additional tasks or responsibilities as needed Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies About you: Experience: Project scheduling and coordination experience is an absolute must, ideally within an IT environment Experience coordinating a high volume of concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Previous experience within an MSP environment is desirable Autotask experience is desirable Project management certification would be advantageous Personal Attributes: Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV for this role Candidates with experience of: Project Management Coordinator, Project Workflow Coordinator, Project Operations Assistant, Project Coordination Administrator, IT Project Support Coordinator, IT Project Scheduler may also be considered for this role.
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Recruit4staff are representing a well-established manufacturing business in their search for a Production Planner to work in Wrexham Job Details: Pay: £30,000 - £34,000 Hours of Work: Monday - Thursday, 8 AM - 4:30 PM, Friday 8 AM - 3:30 PM Duration: Permanent Benefits: 25 days holiday + Bank Holidays Job Role: As a Production Planner, you will be responsible for planning and coordinating production activities to ensure on-time supply. You ll support with weekly and monthly production meetings with key stakeholders to align on scheduling. Proactive stock monitoring, reporting shortages, and adhering to GMP requirements are all key to this position. Essential Skills, Experience, or Qualifications: Previous experience in a Production Planner role, particularly focused on batch manufacturing Experience working with planning systems Advantageous Skills, Experience, or Qualifications Familiarity with Lean Manufacturing principles Commutable From: Wrexham, Oswestry, Chester, Ruthin, Welshpool, Shrewsbury Similar Job Titles: Production Planner, Manufacturing Coordinator, Operations Scheduler, Production Scheduler, Planning Assistant, Planning Administrator For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Oct 04, 2025
Full time
Recruit4staff are representing a well-established manufacturing business in their search for a Production Planner to work in Wrexham Job Details: Pay: £30,000 - £34,000 Hours of Work: Monday - Thursday, 8 AM - 4:30 PM, Friday 8 AM - 3:30 PM Duration: Permanent Benefits: 25 days holiday + Bank Holidays Job Role: As a Production Planner, you will be responsible for planning and coordinating production activities to ensure on-time supply. You ll support with weekly and monthly production meetings with key stakeholders to align on scheduling. Proactive stock monitoring, reporting shortages, and adhering to GMP requirements are all key to this position. Essential Skills, Experience, or Qualifications: Previous experience in a Production Planner role, particularly focused on batch manufacturing Experience working with planning systems Advantageous Skills, Experience, or Qualifications Familiarity with Lean Manufacturing principles Commutable From: Wrexham, Oswestry, Chester, Ruthin, Welshpool, Shrewsbury Similar Job Titles: Production Planner, Manufacturing Coordinator, Operations Scheduler, Production Scheduler, Planning Assistant, Planning Administrator For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
