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Office Angels
Recruitment Coordinator
Office Angels City, Birmingham
Join a Dynamic Team as a Recruitment Coordinator! Are you a proactive Administrator with recruitment experience ready to make a significant impact? Our client is seeking a talented Recruitment Coordinator to support the small recruitment team, ensuring alignment with the needs of their expanding client base. If you thrive in a fast-paced environment and have a passion for customer service and connecting people with opportunities, this could be the perfect role for you! Job Title: Recruitment Coordinator Contract Type: Permanent position Salary: 27,000 - 29,000 Location: Birmingham Culture: Friendly, supportive ,collaborative, hardworking, fast paced, busy, great office environment! Benefits: 24 days annual leave (plus your birthday off!), and development, great office culture, health insurance, free cinema tickets, and more! What You'll Do: As a Recruitment Coordinator, you will manage and coordinate the recruitment process from start to finish. Your responsibilities will include: Overseeing the entire recruitment process - posting adverts, screening applicants, and maintaining a detailed and accurate audit trail. Ensuring recruitment processes are compliant, consistent, and accurate at all times. Providing an exceptional candidate experience. Meeting and exceeding agreed KPI objectives on a daily, weekly, and monthly basis. Collaborating with the bookings team to understand resource requirements and support the onboarding of approved linguists. Producing and delivering insightful weekly recruitment reports. What You Bring: We're looking for candidates who possess: Experience of the recruitment process. A customer-focused approach to managing relationships with external candidates. Experience in a complex, fast-paced organisational environment. Adaptability and flexibility, with the capability to work effectively under pressure. Strong attention to detail and highly developed organisational skills. Ready to Take the Next Step? If you're enthusiastic about recruitment and ready to bring your expertise to a vibrant team, we want to hear from you! Apply now to embark on an exciting journey as a Recruitment Coordinator. This is a permanent, full-time position that promises to be both challenging and rewarding. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 11, 2026
Full time
Join a Dynamic Team as a Recruitment Coordinator! Are you a proactive Administrator with recruitment experience ready to make a significant impact? Our client is seeking a talented Recruitment Coordinator to support the small recruitment team, ensuring alignment with the needs of their expanding client base. If you thrive in a fast-paced environment and have a passion for customer service and connecting people with opportunities, this could be the perfect role for you! Job Title: Recruitment Coordinator Contract Type: Permanent position Salary: 27,000 - 29,000 Location: Birmingham Culture: Friendly, supportive ,collaborative, hardworking, fast paced, busy, great office environment! Benefits: 24 days annual leave (plus your birthday off!), and development, great office culture, health insurance, free cinema tickets, and more! What You'll Do: As a Recruitment Coordinator, you will manage and coordinate the recruitment process from start to finish. Your responsibilities will include: Overseeing the entire recruitment process - posting adverts, screening applicants, and maintaining a detailed and accurate audit trail. Ensuring recruitment processes are compliant, consistent, and accurate at all times. Providing an exceptional candidate experience. Meeting and exceeding agreed KPI objectives on a daily, weekly, and monthly basis. Collaborating with the bookings team to understand resource requirements and support the onboarding of approved linguists. Producing and delivering insightful weekly recruitment reports. What You Bring: We're looking for candidates who possess: Experience of the recruitment process. A customer-focused approach to managing relationships with external candidates. Experience in a complex, fast-paced organisational environment. Adaptability and flexibility, with the capability to work effectively under pressure. Strong attention to detail and highly developed organisational skills. Ready to Take the Next Step? If you're enthusiastic about recruitment and ready to bring your expertise to a vibrant team, we want to hear from you! Apply now to embark on an exciting journey as a Recruitment Coordinator. This is a permanent, full-time position that promises to be both challenging and rewarding. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Angels
Bookings Coordinator
Office Angels City, Birmingham
Join Our Team as a Bookings Coordinator! Are you a dynamic problem-solver with a knack for negotiation? Do you thrive in fast-paced environments where every second counts? If so, we have the perfect opportunity for you! Our client, a market leader, is seeking not one but two sharp and resourceful Bookings Coordinators to join their vibrant team at their Head Office in Birmingham. Job Title: Booking Coordinator Contract Type: Permanent position Salary: 27,000 - 29,000 Location: Birmingham Culture: Friendly, supportive ,collaborative, hardworking, fast paced, busy, great office environment! Benefits: 24 days annual leave (plus your birthday off!), and development, great office culture, health insurance, free cinema tickets, and more! About the Role: As a Bookings Coordinator, you will be the engine behind our client's success, turning client demand into confirmed, timely interpreting cover. This role is fast-moving and commercially-minded, requiring a unique blend of skills and instincts. Key Responsibilities Coordinate and fulfil booking requests in a fast-paced environment. Source and schedule suitable professionals to meet client needs. Negotiate rates and manage costs effectively. Build and maintain strong relationships with clients and contractors. Communicate clearly to ensure smooth service delivery. Manage urgent requests and provide quick solutions. Monitor demand and resource availability to prevent gaps. Key Skills Experience in scheduling, coordination, resourcing, or workforce planning. Strong negotiation and commercial awareness. Highly organised with excellent attention to detail. Strong communication and stakeholder management skills. Proactive problem-solver who can work under pressure. This is a fantastic opportunity to be part of a thriving team where your contributions will make a real difference. You'll enjoy a supportive work environment that values your skills and encourages professional growth. If you're ready to take on this exciting challenge and play a key role in delivering exceptional service, we want to hear from you! Apply today to become a vital part of our client's Bookings team and help shape the future of interpreting services. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 11, 2026
Full time
Join Our Team as a Bookings Coordinator! Are you a dynamic problem-solver with a knack for negotiation? Do you thrive in fast-paced environments where every second counts? If so, we have the perfect opportunity for you! Our client, a market leader, is seeking not one but two sharp and resourceful Bookings Coordinators to join their vibrant team at their Head Office in Birmingham. Job Title: Booking Coordinator Contract Type: Permanent position Salary: 27,000 - 29,000 Location: Birmingham Culture: Friendly, supportive ,collaborative, hardworking, fast paced, busy, great office environment! Benefits: 24 days annual leave (plus your birthday off!), and development, great office culture, health insurance, free cinema tickets, and more! About the Role: As a Bookings Coordinator, you will be the engine behind our client's success, turning client demand into confirmed, timely interpreting cover. This role is fast-moving and commercially-minded, requiring a unique blend of skills and instincts. Key Responsibilities Coordinate and fulfil booking requests in a fast-paced environment. Source and schedule suitable professionals to meet client needs. Negotiate rates and manage costs effectively. Build and maintain strong relationships with clients and contractors. Communicate clearly to ensure smooth service delivery. Manage urgent requests and provide quick solutions. Monitor demand and resource availability to prevent gaps. Key Skills Experience in scheduling, coordination, resourcing, or workforce planning. Strong negotiation and commercial awareness. Highly organised with excellent attention to detail. Strong communication and stakeholder management skills. Proactive problem-solver who can work under pressure. This is a fantastic opportunity to be part of a thriving team where your contributions will make a real difference. You'll enjoy a supportive work environment that values your skills and encourages professional growth. If you're ready to take on this exciting challenge and play a key role in delivering exceptional service, we want to hear from you! Apply today to become a vital part of our client's Bookings team and help shape the future of interpreting services. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
RGB Recruitment
MEP Deputy Design Manager
RGB Recruitment Birmingham, Staffordshire
MEP Deputy Design Manager Location: Birmingham Salary: Competitive + Excellent Benefits Job Type: Full-time (40 hours per week) Join one of the UK's largest infrastructure projects An exciting opportunity has arisen for an MEP Deputy Design Manager to join the team delivering HS2 - Britain's new high-speed railway, one of the UK's largest and most ambitious infrastructure projects. Working on the construction of approximately 90km of the route through the Midlands, you will contribute to the delivery of major assets including bridges, tunnels, viaducts and rail infrastructure that will transform connectivity across the UK. Working alongside experienced design and construction professionals, you will play an important role in coordinating multidisciplinary Mechanical, Electrical and Public Health (MEP) design activities, ensuring technical excellence, programme delivery and successful integration between design and construction teams. The Role As an MEP Deputy Design Manager, you will support the coordination, development and delivery of MEP design packages from concept through to construction and commissioning. You'll work closely with consultants, contractors, designers and project stakeholders to ensure designs are compliant, buildable and delivered in line with project objectives. This position offers an excellent opportunity for an experienced Building Services professional looking to develop their career within major infrastructure projects. Responsibilities Support the management and coordination of Mechanical, Electrical and Public Health (MEP) design activities throughout all project stages. Assist with the delivery of design packages to programme milestones, quality standards and project requirements. Coordinate interfaces between MEP, civil, structural, architectural and rail systems disciplines. Review design submissions to ensure compliance with project specifications, industry standards and statutory regulations. Support design assurance, verification and approval processes. Attend and contribute to design reviews, technical workshops, value engineering sessions and risk management meetings. Monitor design progress and help resolve technical and design-related issues. Work closely with construction and delivery teams to ensure designs are practical, efficient and buildable. Assist with design change management and configuration control. Maintain accurate design documentation, reports and project records. Build effective relationships with consultants, subcontractors, clients and key project stakeholders. Requirements Experience within an MEP Design, Design Coordination or Design Management role. Strong understanding of Mechanical, Electrical and Public Health Building Services systems. Experience supporting multidisciplinary design teams on large construction, rail or infrastructure projects. Good understanding of design management processes, design assurance and risk management. Excellent organisational skills with the ability to manage multiple priorities. Strong communication and stakeholder management skills. Proactive approach to problem solving and continuous improvement. Full right to work in the UK. Benefits Flexible working arrangements. Competitive salary. Travel allowance where applicable. Free parking. Company pension scheme. Private healthcare. Family-friendly policies. Wellbeing support. Annual flu vaccinations. Opportunity to work on one of the UK's most prestigious infrastructure projects. Excellent long-term career development within a major engineering organisation. Apply If you're an experienced MEP Design Engineer, Senior Building Services Engineer or Design Coordinator looking to progress into a Design Management role on a landmark infrastructure project, we'd like to hear from you. For more information or to apply, please contact Conner Richards at RGB Recruitment on
Aug 11, 2026
Full time
MEP Deputy Design Manager Location: Birmingham Salary: Competitive + Excellent Benefits Job Type: Full-time (40 hours per week) Join one of the UK's largest infrastructure projects An exciting opportunity has arisen for an MEP Deputy Design Manager to join the team delivering HS2 - Britain's new high-speed railway, one of the UK's largest and most ambitious infrastructure projects. Working on the construction of approximately 90km of the route through the Midlands, you will contribute to the delivery of major assets including bridges, tunnels, viaducts and rail infrastructure that will transform connectivity across the UK. Working alongside experienced design and construction professionals, you will play an important role in coordinating multidisciplinary Mechanical, Electrical and Public Health (MEP) design activities, ensuring technical excellence, programme delivery and successful integration between design and construction teams. The Role As an MEP Deputy Design Manager, you will support the coordination, development and delivery of MEP design packages from concept through to construction and commissioning. You'll work closely with consultants, contractors, designers and project stakeholders to ensure designs are compliant, buildable and delivered in line with project objectives. This position offers an excellent opportunity for an experienced Building Services professional looking to develop their career within major infrastructure projects. Responsibilities Support the management and coordination of Mechanical, Electrical and Public Health (MEP) design activities throughout all project stages. Assist with the delivery of design packages to programme milestones, quality standards and project requirements. Coordinate interfaces between MEP, civil, structural, architectural and rail systems disciplines. Review design submissions to ensure compliance with project specifications, industry standards and statutory regulations. Support design assurance, verification and approval processes. Attend and contribute to design reviews, technical workshops, value engineering sessions and risk management meetings. Monitor design progress and help resolve technical and design-related issues. Work closely with construction and delivery teams to ensure designs are practical, efficient and buildable. Assist with design change management and configuration control. Maintain accurate design documentation, reports and project records. Build effective relationships with consultants, subcontractors, clients and key project stakeholders. Requirements Experience within an MEP Design, Design Coordination or Design Management role. Strong understanding of Mechanical, Electrical and Public Health Building Services systems. Experience supporting multidisciplinary design teams on large construction, rail or infrastructure projects. Good understanding of design management processes, design assurance and risk management. Excellent organisational skills with the ability to manage multiple priorities. Strong communication and stakeholder management skills. Proactive approach to problem solving and continuous improvement. Full right to work in the UK. Benefits Flexible working arrangements. Competitive salary. Travel allowance where applicable. Free parking. Company pension scheme. Private healthcare. Family-friendly policies. Wellbeing support. Annual flu vaccinations. Opportunity to work on one of the UK's most prestigious infrastructure projects. Excellent long-term career development within a major engineering organisation. Apply If you're an experienced MEP Design Engineer, Senior Building Services Engineer or Design Coordinator looking to progress into a Design Management role on a landmark infrastructure project, we'd like to hear from you. For more information or to apply, please contact Conner Richards at RGB Recruitment on
Complii
ESG Coordinator
Complii Selly Oak, Birmingham
At Complii, we are on the lookout for an ESG Coordinator to support the development and delivery of our Environmental, Social and Governance (ESG) strategy across the Group. This role focuses on driving sustainability, supporting responsible business practices, and helping us achieve our environmental, social and governance objectives while working closely with teams across our diverse service divisions. You will play an important role in embedding ESG principles across the Group, supporting carbon reduction programmes, sustainability reporting, governance activities, and social value initiatives. From day one, you'll be working alongside experienced colleagues to help shape our ESG agenda, improve performance, and ensure we continue to meet the expectations of our customers, regulators, investors, and employees. What you receive for joining us We believe in rewarding expertise and commitment, which is why we offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with experienced leaders who value continuous improvement, professional development, and high standards of delivery. Here is a look at some of the things you will be doing Coordinating the delivery of our Group ESG Strategy, supporting sustainability projects, tracking ESG objectives and KPIs, and helping embed ESG principles across the business Collecting, analysing and reporting ESG and carbon data, maintaining dashboards and reporting systems, and producing performance updates for senior leadership and key stakeholders Supporting environmental initiatives including carbon reduction planning, energy and resource efficiency projects, social value programmes, and employee engagement activities across the Group Working closely with operational teams to strengthen ESG governance, support customer and tender requirements, maintain compliance with evolving reporting standards, and drive continual improvement Can you show experience in some of these areas Experience working within ESG, sustainability, environmental management or a similar role, with an understanding of carbon reporting and sustainability principles Strong analytical skills with experience producing reports, dashboards and performance data using Microsoft Excel, Power BI and Office 365 applications Experience coordinating projects across multiple stakeholders, with excellent communication skills and the ability to build positive working relationships across the organisation Knowledge of ESG reporting frameworks, sustainability programmes or standards such as CDP, EcoVadis, SEDEX, SECR, ISO 14001 or IEMA qualifications would be advantageous If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical and vertical transport divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to influence sustainability across our growing Group, contribute to meaningful environmental and social initiatives, and help shape the responsible business practices that underpin our long-term success.
Aug 08, 2026
Full time
At Complii, we are on the lookout for an ESG Coordinator to support the development and delivery of our Environmental, Social and Governance (ESG) strategy across the Group. This role focuses on driving sustainability, supporting responsible business practices, and helping us achieve our environmental, social and governance objectives while working closely with teams across our diverse service divisions. You will play an important role in embedding ESG principles across the Group, supporting carbon reduction programmes, sustainability reporting, governance activities, and social value initiatives. From day one, you'll be working alongside experienced colleagues to help shape our ESG agenda, improve performance, and ensure we continue to meet the expectations of our customers, regulators, investors, and employees. What you receive for joining us We believe in rewarding expertise and commitment, which is why we offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with experienced leaders who value continuous improvement, professional development, and high standards of delivery. Here is a look at some of the things you will be doing Coordinating the delivery of our Group ESG Strategy, supporting sustainability projects, tracking ESG objectives and KPIs, and helping embed ESG principles across the business Collecting, analysing and reporting ESG and carbon data, maintaining dashboards and reporting systems, and producing performance updates for senior leadership and key stakeholders Supporting environmental initiatives including carbon reduction planning, energy and resource efficiency projects, social value programmes, and employee engagement activities across the Group Working closely with operational teams to strengthen ESG governance, support customer and tender requirements, maintain compliance with evolving reporting standards, and drive continual improvement Can you show experience in some of these areas Experience working within ESG, sustainability, environmental management or a similar role, with an understanding of carbon reporting and sustainability principles Strong analytical skills with experience producing reports, dashboards and performance data using Microsoft Excel, Power BI and Office 365 applications Experience coordinating projects across multiple stakeholders, with excellent communication skills and the ability to build positive working relationships across the organisation Knowledge of ESG reporting frameworks, sustainability programmes or standards such as CDP, EcoVadis, SEDEX, SECR, ISO 14001 or IEMA qualifications would be advantageous If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical and vertical transport divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to influence sustainability across our growing Group, contribute to meaningful environmental and social initiatives, and help shape the responsible business practices that underpin our long-term success.
WR Logistics
Sales Coordinator
WR Logistics Sandwell, West Midlands
Sales Coordinator Location: Birmingham, UK Salary: 28,000 - 29,000pa (DOE) Working Hours: Monday to Friday - 7:00am - 4:00pm Are you an experienced sales coordinator or account manager? My client is looking for a Sales Coordinator to join their team based in Birmingham. The right candidate will have proven inside sales, account manager and customer service experience in an office-based environment. Experience in the waste and environmental services industry is desirable, but not essential. This position is a 12 month Maternity Cover contract, but will have the possibility of being extended or becoming permanent. Package Benefits: 24 days holiday + Banks Early Friday Finish Company Pension Well-being programme and Mental Health Support On-site parking Regular company events and socials Excellent and on-going training programme Opportunity for growth and development within the company Key Responsibilities: Manage client inquiries and provide timely support to ensure excellent customer service. Coordinate schedules and maintain effective communication between clients and the sales team. Maintain accurate sales records and prepare regular sales reports. Support day-to-day sales operations to ensure smooth and efficient processes. Assist in developing and implementing sales strategies to help achieve business goals. Requirements: Previous experience in an account management, sales coordinator or inside sales position. Previous experience working in the waste management and environmental services industries is desirable, but not essential. Experience in handling high volume of inbound and outbound calls and enquiries. Excellent experience in Customer Service. Full right to live and work in the UK. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Aug 08, 2026
Full time
Sales Coordinator Location: Birmingham, UK Salary: 28,000 - 29,000pa (DOE) Working Hours: Monday to Friday - 7:00am - 4:00pm Are you an experienced sales coordinator or account manager? My client is looking for a Sales Coordinator to join their team based in Birmingham. The right candidate will have proven inside sales, account manager and customer service experience in an office-based environment. Experience in the waste and environmental services industry is desirable, but not essential. This position is a 12 month Maternity Cover contract, but will have the possibility of being extended or becoming permanent. Package Benefits: 24 days holiday + Banks Early Friday Finish Company Pension Well-being programme and Mental Health Support On-site parking Regular company events and socials Excellent and on-going training programme Opportunity for growth and development within the company Key Responsibilities: Manage client inquiries and provide timely support to ensure excellent customer service. Coordinate schedules and maintain effective communication between clients and the sales team. Maintain accurate sales records and prepare regular sales reports. Support day-to-day sales operations to ensure smooth and efficient processes. Assist in developing and implementing sales strategies to help achieve business goals. Requirements: Previous experience in an account management, sales coordinator or inside sales position. Previous experience working in the waste management and environmental services industries is desirable, but not essential. Experience in handling high volume of inbound and outbound calls and enquiries. Excellent experience in Customer Service. Full right to live and work in the UK. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Kemp Recruitment Ltd
Service Coordinator - Birmingham
Kemp Recruitment Ltd Minworth, West Midlands
Job Title: Experienced Engineering Service Coordinator Location: Birmingham (B76) We are currently recruiting for an experienced Engineering Service Coordinator to join a busy and established service operation based in Birmingham. This is a key role responsible for coordinating field-based engineers, managing daily workloads and ensuring customers receive a timely and efficient service. You will be responsible for scheduling repairs, breakdowns, maintenance visits and quotation appointments, while managing engineer utilisation and route planning across a designated geographical area. The ideal candidate will have previous experience coordinating engineers within an industry such as automotive, material handling, plant hire, construction or a similar engineering environment . Overview: Coordinate the daily schedules for field service engineers. Book and allocate repairs, breakdowns, maintenance visits and quotation appointments. Manage a designated geographical area, ensuring efficient route planning and engineer utilisation. Prioritise urgent breakdowns and respond to changing workloads. Liaise with customers to arrange appointments and provide service updates. Communicate with engineers throughout the day regarding job changes and priorities. Raise and process service jobs using the company management system. Monitor job progress and ensure work is completed within agreed service levels. Handle customer enquiries and resolve scheduling issues promptly. Work closely with customers and engineers to ensure smooth delivery of service. Maintain accurate service records and update job statuses. Balance engineer workloads to maximise productivity and customer satisfaction. REQUIREMENTS: ESSENTIAL INDUSTRY RELATDED EXPERINCE - automotive / material handling / plant hire / construction or similar ESSENTIAL EXPERIENCE: strong field-based engineering coordination required Comfortable in fast-paced, process-driven environments. Highly organised, disciplined and target-driven. Proactive with the ability to work independently and take ownership. Experience using Kerridge / auto line Uk drivers licence PACKAGE: Salary: 28,000 - 32,000 (dependant on experience) 25 days plus banks increasing with service (upto 28 days) Monday to Friday, 8am-5pm (40hrs) Please note: this will be a 2 stage Interview Process (1st stage teams - 2nd stage face to face) Next steps: If this sounds of interest - please contact Celi on (phone number removed) or apply today.
Aug 08, 2026
Full time
Job Title: Experienced Engineering Service Coordinator Location: Birmingham (B76) We are currently recruiting for an experienced Engineering Service Coordinator to join a busy and established service operation based in Birmingham. This is a key role responsible for coordinating field-based engineers, managing daily workloads and ensuring customers receive a timely and efficient service. You will be responsible for scheduling repairs, breakdowns, maintenance visits and quotation appointments, while managing engineer utilisation and route planning across a designated geographical area. The ideal candidate will have previous experience coordinating engineers within an industry such as automotive, material handling, plant hire, construction or a similar engineering environment . Overview: Coordinate the daily schedules for field service engineers. Book and allocate repairs, breakdowns, maintenance visits and quotation appointments. Manage a designated geographical area, ensuring efficient route planning and engineer utilisation. Prioritise urgent breakdowns and respond to changing workloads. Liaise with customers to arrange appointments and provide service updates. Communicate with engineers throughout the day regarding job changes and priorities. Raise and process service jobs using the company management system. Monitor job progress and ensure work is completed within agreed service levels. Handle customer enquiries and resolve scheduling issues promptly. Work closely with customers and engineers to ensure smooth delivery of service. Maintain accurate service records and update job statuses. Balance engineer workloads to maximise productivity and customer satisfaction. REQUIREMENTS: ESSENTIAL INDUSTRY RELATDED EXPERINCE - automotive / material handling / plant hire / construction or similar ESSENTIAL EXPERIENCE: strong field-based engineering coordination required Comfortable in fast-paced, process-driven environments. Highly organised, disciplined and target-driven. Proactive with the ability to work independently and take ownership. Experience using Kerridge / auto line Uk drivers licence PACKAGE: Salary: 28,000 - 32,000 (dependant on experience) 25 days plus banks increasing with service (upto 28 days) Monday to Friday, 8am-5pm (40hrs) Please note: this will be a 2 stage Interview Process (1st stage teams - 2nd stage face to face) Next steps: If this sounds of interest - please contact Celi on (phone number removed) or apply today.
Baltic Recruitment Services Ltd
Account Coordinator
Baltic Recruitment Services Ltd City, Birmingham
Recruitment Account Coordinator - Temporary Division Location: Birmingham (UK-wide travel required) Hours: 38.75 hours per week (must be flexible) Salary: Negotiable Baltic Recruitment is a leading North East based recruitment and staffing provider, partnering with both SME and Blue-Chip clients across multiple sectors. Due to continued business growth, we are seeking an experienced Recruitment Account Coordinator to join our Temporary Division. This is a permanent opportunity offering the chance to work with an established team and high-profile national clients. About the Role Based in the Birmingham area, this role will involve regular travel to client sites across the UK. The successful candidate will manage and grow relationships with a key client, while delivering an exceptional recruitment and service experience. Key Responsibilities Build and maintain strong working relationships with key client stakeholders Deliver a high standard of candidate care throughout the recruitment journey Conduct telephone screenings and face-to-face interviews to ensure high-quality candidate selection Coordinate candidate site visits, inductions, and training Complete recruitment administration and ensure full compliance with relevant checks Maintain accurate and up-to-date records on the company database Provide consistently high levels of customer service to clients and candidates About You Previous experience working within a recruitment environment Full UK driving licence and access to your own vehicle (essential) Organised and process driven Strong customer service background with a genuine desire to succeed in recruitment Proven job stability with the ability to demonstrate longevity in previous roles Comfortable working in a fast-paced, target-driven environment Highly motivated, tenacious, and hardworking Naturally, customer-focused with strong communication skills This role offers an excellent opportunity to develop your career within a growing recruitment business, working alongside a supportive team and well-established national clients.
Aug 07, 2026
Full time
Recruitment Account Coordinator - Temporary Division Location: Birmingham (UK-wide travel required) Hours: 38.75 hours per week (must be flexible) Salary: Negotiable Baltic Recruitment is a leading North East based recruitment and staffing provider, partnering with both SME and Blue-Chip clients across multiple sectors. Due to continued business growth, we are seeking an experienced Recruitment Account Coordinator to join our Temporary Division. This is a permanent opportunity offering the chance to work with an established team and high-profile national clients. About the Role Based in the Birmingham area, this role will involve regular travel to client sites across the UK. The successful candidate will manage and grow relationships with a key client, while delivering an exceptional recruitment and service experience. Key Responsibilities Build and maintain strong working relationships with key client stakeholders Deliver a high standard of candidate care throughout the recruitment journey Conduct telephone screenings and face-to-face interviews to ensure high-quality candidate selection Coordinate candidate site visits, inductions, and training Complete recruitment administration and ensure full compliance with relevant checks Maintain accurate and up-to-date records on the company database Provide consistently high levels of customer service to clients and candidates About You Previous experience working within a recruitment environment Full UK driving licence and access to your own vehicle (essential) Organised and process driven Strong customer service background with a genuine desire to succeed in recruitment Proven job stability with the ability to demonstrate longevity in previous roles Comfortable working in a fast-paced, target-driven environment Highly motivated, tenacious, and hardworking Naturally, customer-focused with strong communication skills This role offers an excellent opportunity to develop your career within a growing recruitment business, working alongside a supportive team and well-established national clients.
Informed Recruitment
Procurement Manager
Informed Recruitment City, Birmingham
Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Coordinators/Officers ready to take the next step in their career. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing e-procurement portals and procurements, and/or dynamic purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have / Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud. MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Aug 07, 2026
Full time
Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Coordinators/Officers ready to take the next step in their career. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing e-procurement portals and procurements, and/or dynamic purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have / Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud. MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Informed Recruitment
Procurement Manager
Informed Recruitment
Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Coordinators/Officers ready to take the next step in their career. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing E-procurement portals and procurements, and/or dynamic purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have/Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud. MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Aug 06, 2026
Full time
Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Coordinators/Officers ready to take the next step in their career. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing E-procurement portals and procurements, and/or dynamic purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have/Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud. MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Office Angels
Complaints Coordinator
Office Angels City, Birmingham
Complaints Coordinator - Birmingham 26,000 - 27,000 annual salary Excellent opportunity to develop your career Previous candidates have been promoted within this award-winning business 24 days holiday + additional day off for your birthday + healthcare + loyalty reward scheme 9.00am - 5.00pm Monday to Friday Apply Now Are you passionate about delivering great customer service and solving problems? Looking for a fast-paced role where you can make a real impact? Our client, a growing and people-focused organisation, is looking for a driven Complaints Coordinator to join their team. You'll take ownership of resolving customer complaints while building strong relationships with a network of linguists, helping to maintain high standards and service excellence. If you're organised, proactive, and enjoy working in a dynamic environment, this could be the perfect next step for you! What you'll be doing: Investigating complaints by engaging with relevant parties. Handling follow-ups for all complaints received via email and telephone. Ensuring all responses are adhere to company SLAs. Communicating with newly onboarded subcontractors Documenting all actions and updates accurately against subcontractors' profiles. What we're looking for: Previous experience in complaints handling. Strong interpersonal and relationship building skills. Ability to thrive in a fast-paced, high-pressure environment. Excellent organisational skills with the ability to manage multiple priorities. Competence in maintaining accurate and timely records. Ability to work independently while being an effective team player. Self-motivated with a proactive approach to workload management What's in it for you? A supportive and collaborative team environment Opportunity to grow and develop your career Competitive salary and benefits package A role where your work genuinely makes a difference Full training & ongoing development Recognition & reward programmes Health & wellbeing perks (gym, cinema & more) Pension scheme Regular social & team events Next Steps: If you have the above skills and experience, then please apply today - this is such an incredible opportunity where you can really grow your career at this company. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 06, 2026
Full time
Complaints Coordinator - Birmingham 26,000 - 27,000 annual salary Excellent opportunity to develop your career Previous candidates have been promoted within this award-winning business 24 days holiday + additional day off for your birthday + healthcare + loyalty reward scheme 9.00am - 5.00pm Monday to Friday Apply Now Are you passionate about delivering great customer service and solving problems? Looking for a fast-paced role where you can make a real impact? Our client, a growing and people-focused organisation, is looking for a driven Complaints Coordinator to join their team. You'll take ownership of resolving customer complaints while building strong relationships with a network of linguists, helping to maintain high standards and service excellence. If you're organised, proactive, and enjoy working in a dynamic environment, this could be the perfect next step for you! What you'll be doing: Investigating complaints by engaging with relevant parties. Handling follow-ups for all complaints received via email and telephone. Ensuring all responses are adhere to company SLAs. Communicating with newly onboarded subcontractors Documenting all actions and updates accurately against subcontractors' profiles. What we're looking for: Previous experience in complaints handling. Strong interpersonal and relationship building skills. Ability to thrive in a fast-paced, high-pressure environment. Excellent organisational skills with the ability to manage multiple priorities. Competence in maintaining accurate and timely records. Ability to work independently while being an effective team player. Self-motivated with a proactive approach to workload management What's in it for you? A supportive and collaborative team environment Opportunity to grow and develop your career Competitive salary and benefits package A role where your work genuinely makes a difference Full training & ongoing development Recognition & reward programmes Health & wellbeing perks (gym, cinema & more) Pension scheme Regular social & team events Next Steps: If you have the above skills and experience, then please apply today - this is such an incredible opportunity where you can really grow your career at this company. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Niyaa People Ltd
Repairs Planner
Niyaa People Ltd City, Birmingham
Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Aug 04, 2026
Contractor
Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Gleeson Recruitment Group
HR Systems Coordinator
Gleeson Recruitment Group
HR Systems Coordinator Fully Remote End of August Start Date Temporary until End of November up to £17 per hour Gleeson Recruitment Group are delighted to be partnering with a well-established organisation within the education sector to recruit an experienced HR Systems Administrator on a temporary basis. This is an excellent opportunity for an HR systems professional to join a collaborative HR team and support the effective management of their HRIS during a busy period of change. This role is expected to start from 20th August or early September and will run until the end of November . The Role Reporting into the HR Systems Lead, you will play a key role in ensuring the smooth day-to-day operation of the organisation's HR system, maintaining data integrity and providing first-line support to users across the business. Key responsibilities will include: Administering and maintaining the HR Information System (experience with Every would be advantageous, but is not essential) Managing user access, permissions and security settings Providing system support and troubleshooting user queries Ensuring HR data is accurate, compliant and maintained to a high standard Supporting data cleansing activities to improve data quality and system reliability Assisting with HR systems projects and continuous improvement initiatives Supporting pay review processes and TUPE-related data activities where required About You To be successful in this role, you will have: Previous experience supporting or administering HR systems, ideally within an education environment Experience supporting pay review processes and TUPE-related data activities Strong working knowledge of HR Information Systems (HRIS) Excellent attention to detail with a passion for data accuracy A proactive, collaborative approach with excellent customer service skills The ability to communicate effectively with both technical and non-technical stakeholders What's on Offer Immediate temporary opportunity with a respected organisation Fully remote working Supportive and collaborative HR team Opportunity to gain valuable HR systems project experience Competitive hourly rate To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Aug 04, 2026
Seasonal
HR Systems Coordinator Fully Remote End of August Start Date Temporary until End of November up to £17 per hour Gleeson Recruitment Group are delighted to be partnering with a well-established organisation within the education sector to recruit an experienced HR Systems Administrator on a temporary basis. This is an excellent opportunity for an HR systems professional to join a collaborative HR team and support the effective management of their HRIS during a busy period of change. This role is expected to start from 20th August or early September and will run until the end of November . The Role Reporting into the HR Systems Lead, you will play a key role in ensuring the smooth day-to-day operation of the organisation's HR system, maintaining data integrity and providing first-line support to users across the business. Key responsibilities will include: Administering and maintaining the HR Information System (experience with Every would be advantageous, but is not essential) Managing user access, permissions and security settings Providing system support and troubleshooting user queries Ensuring HR data is accurate, compliant and maintained to a high standard Supporting data cleansing activities to improve data quality and system reliability Assisting with HR systems projects and continuous improvement initiatives Supporting pay review processes and TUPE-related data activities where required About You To be successful in this role, you will have: Previous experience supporting or administering HR systems, ideally within an education environment Experience supporting pay review processes and TUPE-related data activities Strong working knowledge of HR Information Systems (HRIS) Excellent attention to detail with a passion for data accuracy A proactive, collaborative approach with excellent customer service skills The ability to communicate effectively with both technical and non-technical stakeholders What's on Offer Immediate temporary opportunity with a respected organisation Fully remote working Supportive and collaborative HR team Opportunity to gain valuable HR systems project experience Competitive hourly rate To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Katie Bard & Angela Mortimer Plc
Payroll & People Coordinator
Katie Bard & Angela Mortimer Plc
We have a great opportunity for someone looking to expand their skills while working in an HR environment, completing a range of duties, including payroll. Supporting within the HR team, you will be the first point of contact, ensuring the smooth running of a professional service. The ideal candidate will be able to demonstrate accuracy, compliance, and excellent customer service. You will act as a subject matter expert on payroll and pension policies, manage pension contributions, handle complex queries, and identify process improvements to enhance efficiency and service delivery. Within the HR side of the role, you will be coordinating the end-to-end recruitment process, from onboarding and compliance through to offboarding. Candidates must have strong payroll experience within a large, fast-paced environment, alongside solid knowledge of payroll legislation and pensions. We are also looking for someone with strong organisational skills who can communicate effectively with a range of different stakeholders across the business. In this role, you will be contributing to a range of exciting projects. Experience in a recruitment or HR role would be advantageous. We are currently shortlisting for this role. For more information, contact Kieran at Katie Bard on .
Aug 04, 2026
Full time
We have a great opportunity for someone looking to expand their skills while working in an HR environment, completing a range of duties, including payroll. Supporting within the HR team, you will be the first point of contact, ensuring the smooth running of a professional service. The ideal candidate will be able to demonstrate accuracy, compliance, and excellent customer service. You will act as a subject matter expert on payroll and pension policies, manage pension contributions, handle complex queries, and identify process improvements to enhance efficiency and service delivery. Within the HR side of the role, you will be coordinating the end-to-end recruitment process, from onboarding and compliance through to offboarding. Candidates must have strong payroll experience within a large, fast-paced environment, alongside solid knowledge of payroll legislation and pensions. We are also looking for someone with strong organisational skills who can communicate effectively with a range of different stakeholders across the business. In this role, you will be contributing to a range of exciting projects. Experience in a recruitment or HR role would be advantageous. We are currently shortlisting for this role. For more information, contact Kieran at Katie Bard on .
DataAnnotation
Service Coordinator- AI Trainer
DataAnnotation Birmingham, Staffordshire
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Service Coordinator to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work Responsibilities: Come up with diverse conversations over a range of topics Write high-quality answers when given specific prompts Compare the performance of different AI models Research and fact-check AI responses Qualifications: Fluent in English A bachelor's degree (completed or in progress) Excellent writing and grammar skills Strong research and fact-checking skills to ensure accuracy and originality Note: Payment is made via PayPal. We will never ask for any money from you. Job Type: Contract Pay: From £14.84 per hour Work Location: Remote
Oct 08, 2025
Full time
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Service Coordinator to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work Responsibilities: Come up with diverse conversations over a range of topics Write high-quality answers when given specific prompts Compare the performance of different AI models Research and fact-check AI responses Qualifications: Fluent in English A bachelor's degree (completed or in progress) Excellent writing and grammar skills Strong research and fact-checking skills to ensure accuracy and originality Note: Payment is made via PayPal. We will never ask for any money from you. Job Type: Contract Pay: From £14.84 per hour Work Location: Remote
DataAnnotation
Service Coordinator- AI Trainer
DataAnnotation Birmingham, Staffordshire
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Service Coordinator to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work Responsibilities: Come up with diverse conversations over a range of topics Write high-quality answers when given specific prompts Compare the performance of different AI models Research and fact-check AI responses Qualifications: Fluent in English A bachelor's degree (completed or in progress) Excellent writing and grammar skills Strong research and fact-checking skills to ensure accuracy and originality Note: Payment is made via PayPal. We will never ask for any money from you. Job Type: Contract Pay: From £14.84 per hour Work Location: Remote
Oct 07, 2025
Full time
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Service Coordinator to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work Responsibilities: Come up with diverse conversations over a range of topics Write high-quality answers when given specific prompts Compare the performance of different AI models Research and fact-check AI responses Qualifications: Fluent in English A bachelor's degree (completed or in progress) Excellent writing and grammar skills Strong research and fact-checking skills to ensure accuracy and originality Note: Payment is made via PayPal. We will never ask for any money from you. Job Type: Contract Pay: From £14.84 per hour Work Location: Remote
Talk Recruitment
Architectural Technician
Talk Recruitment City, Birmingham
WANTED Architectural Technician or Architects OPPORTUNITY TO TRANSFER YOUR CURRENT EXPERIENCE OVER TO A MAIN CONTRACTOR DESIGN COORDINATOR / DESIGN MANAGER ROLE My client is a reputable main contractor who is interested in considering Architectural Technicians & Architects with a view of transferring experience over to a full time Design Coordinator / Manager role, support and training provided. Not only is this a fantastic opportunity to transfer your skills over to a new challenge and a high in demand role, but also it is an excellent employer to join and we strongly believe they stand out as one of the best employers in construction. What makes it great? -Professional & friendly team environment -Excellent relationships and a prompt payer to subcontractors and suppliers. -Big enough to keep you busy, but small enough to know your name, excellent option if you are fed up of being treated like just another number. -Diversity of projects, education, health, commercial, industrial, student accommodation, Care Homes, Hotels. -Excellent opportunity for career progression, going through a period of organic growth. COMPANY: My client is a reputable building main contractor, with a busy and fast growing workload. As a result of securing further new projects, this employer is looking to strengthen their team further with the appointment of a Design Coordinator / Manager to work on a range of exciting projects. Multi-Million Pound Projects live and ready to go. Role & Responsibilities: •Design Manager covering all aspects of the design coordination for the business on various projects. Design Coordinator is similar in scope but on smaller projects or as part of a team on a larger scale project •Arranging and chairing the Design team meetings to lead the process with the consultants and sub contract designers, issuing minutes and ensuring the resulting actions are actioned •Collate and manage the contract specifications, drawing and related documents for the construction process •Carrying drawing reviews issuing Comments then ensuring all comments are added accordingly to the design •Carry out technical reviews of any proposed works to ensure contractual and technical compliance. •Prepare and manage the Design and procurement schedule and issue information release schedules to set design target dates •Offer input and design reviews into the procurement process •Providing design support to Project Management teams. •Review and implement Value engineering opportunities •Coordinate with the M&E managers to ensure coordination of the M&E install and commissioning process. •Utilizing specialist consultants coordinate the information and design to ensure BREEAM and Part L compliance are attained as required. •Coordinate the submission of information to satisfy Building control compliance •Coordinate the submission of information to satisfy all planning conditions are discharged •Lead Design review workshop with the client / tenant to ensure understanding and satisfaction with proposed works •Manage the Design Change Proposals for client sign off •Submitting design information to the client team and recording, tracking and closing out any comments and queries that arise •Issue, track and close out any Requests For Information that arise to enable the design to be completed. Assist in the collation of the O&M Health and safety file REQUIREMENTS: To be considered for this Design Coordinator role you must meet the following criteria: - Knowledge of Building Sector. - Previous employment as a Design Co-ordinator, D&B Coordinator, D&B Manager, Design Manager. Site Engineer, Project management or Design Engineering (civil / structural engineers), Architect or Architectural Technician backgrounds also considered. - High level of communication skills. - Relevant industry qualification (Degree / HND / HNC etc), ideally a civil engineering qualification. LOCATION: Mix of office, site visits and remote working. REMUNERATION: The successful Design Manager will receive: Competitive Basic (Dependant on experience) Car Allowance Pension Bonus To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency.
Oct 04, 2025
Full time
WANTED Architectural Technician or Architects OPPORTUNITY TO TRANSFER YOUR CURRENT EXPERIENCE OVER TO A MAIN CONTRACTOR DESIGN COORDINATOR / DESIGN MANAGER ROLE My client is a reputable main contractor who is interested in considering Architectural Technicians & Architects with a view of transferring experience over to a full time Design Coordinator / Manager role, support and training provided. Not only is this a fantastic opportunity to transfer your skills over to a new challenge and a high in demand role, but also it is an excellent employer to join and we strongly believe they stand out as one of the best employers in construction. What makes it great? -Professional & friendly team environment -Excellent relationships and a prompt payer to subcontractors and suppliers. -Big enough to keep you busy, but small enough to know your name, excellent option if you are fed up of being treated like just another number. -Diversity of projects, education, health, commercial, industrial, student accommodation, Care Homes, Hotels. -Excellent opportunity for career progression, going through a period of organic growth. COMPANY: My client is a reputable building main contractor, with a busy and fast growing workload. As a result of securing further new projects, this employer is looking to strengthen their team further with the appointment of a Design Coordinator / Manager to work on a range of exciting projects. Multi-Million Pound Projects live and ready to go. Role & Responsibilities: •Design Manager covering all aspects of the design coordination for the business on various projects. Design Coordinator is similar in scope but on smaller projects or as part of a team on a larger scale project •Arranging and chairing the Design team meetings to lead the process with the consultants and sub contract designers, issuing minutes and ensuring the resulting actions are actioned •Collate and manage the contract specifications, drawing and related documents for the construction process •Carrying drawing reviews issuing Comments then ensuring all comments are added accordingly to the design •Carry out technical reviews of any proposed works to ensure contractual and technical compliance. •Prepare and manage the Design and procurement schedule and issue information release schedules to set design target dates •Offer input and design reviews into the procurement process •Providing design support to Project Management teams. •Review and implement Value engineering opportunities •Coordinate with the M&E managers to ensure coordination of the M&E install and commissioning process. •Utilizing specialist consultants coordinate the information and design to ensure BREEAM and Part L compliance are attained as required. •Coordinate the submission of information to satisfy Building control compliance •Coordinate the submission of information to satisfy all planning conditions are discharged •Lead Design review workshop with the client / tenant to ensure understanding and satisfaction with proposed works •Manage the Design Change Proposals for client sign off •Submitting design information to the client team and recording, tracking and closing out any comments and queries that arise •Issue, track and close out any Requests For Information that arise to enable the design to be completed. Assist in the collation of the O&M Health and safety file REQUIREMENTS: To be considered for this Design Coordinator role you must meet the following criteria: - Knowledge of Building Sector. - Previous employment as a Design Co-ordinator, D&B Coordinator, D&B Manager, Design Manager. Site Engineer, Project management or Design Engineering (civil / structural engineers), Architect or Architectural Technician backgrounds also considered. - High level of communication skills. - Relevant industry qualification (Degree / HND / HNC etc), ideally a civil engineering qualification. LOCATION: Mix of office, site visits and remote working. REMUNERATION: The successful Design Manager will receive: Competitive Basic (Dependant on experience) Car Allowance Pension Bonus To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency.
SearchCo Ltd
Senior Bid Coordinator
SearchCo Ltd City, Birmingham
The company A well-established construction Main Contractor with a growing presence in the industry and several industry awards already under their belt. The business has built a fantastic reputation within the industry and are now looking to bolster their Preconstruction team. They have built their reputation by being committed to delivering a personalised service and adapting their approach to suit each individual client. Due to the rate that they are growing, the company can offer unrivalled progression in comparison to the general market so would suit an ambitious individual with a desire to grow and climb the career ladder. Operating predominantly in the commercial, retail, industrial and residential sectors, they deliver projects valued between 10m- 50m on average. The role You will report into the Preconstruction Director for the business who will offer continued support and guidance should you need it. Typical roles & responsibilities will include: Supporting both the design & estimating team and working closely with the head of each department. Attend and minute tender start up and adjudication meetings. Prepare a list of tender deliverables and follow up with the internal team. Setup sub-contractor and designer tender meetings. Collate the submission documents for final issuance using InDesign software. Assist with mid-tender and post-tender PowerPoint presentations for the tender team. Assist with the preparation and writing of the Pre-qualification Questionnaires. Oversee and help the estimators maintain the tender folders. Assistance with industry award submissions. Further training to be provided as the role require. Benefits 25 days holiday + Bank holidays, competitive pension contribution, private healthcare & bonus. Aside from the tangible rewards, you will get the chance to work for a well-known family-owned Main Contractor that ensure that they put their employees at the heart of everything that they do.
Oct 03, 2025
Full time
The company A well-established construction Main Contractor with a growing presence in the industry and several industry awards already under their belt. The business has built a fantastic reputation within the industry and are now looking to bolster their Preconstruction team. They have built their reputation by being committed to delivering a personalised service and adapting their approach to suit each individual client. Due to the rate that they are growing, the company can offer unrivalled progression in comparison to the general market so would suit an ambitious individual with a desire to grow and climb the career ladder. Operating predominantly in the commercial, retail, industrial and residential sectors, they deliver projects valued between 10m- 50m on average. The role You will report into the Preconstruction Director for the business who will offer continued support and guidance should you need it. Typical roles & responsibilities will include: Supporting both the design & estimating team and working closely with the head of each department. Attend and minute tender start up and adjudication meetings. Prepare a list of tender deliverables and follow up with the internal team. Setup sub-contractor and designer tender meetings. Collate the submission documents for final issuance using InDesign software. Assist with mid-tender and post-tender PowerPoint presentations for the tender team. Assist with the preparation and writing of the Pre-qualification Questionnaires. Oversee and help the estimators maintain the tender folders. Assistance with industry award submissions. Further training to be provided as the role require. Benefits 25 days holiday + Bank holidays, competitive pension contribution, private healthcare & bonus. Aside from the tangible rewards, you will get the chance to work for a well-known family-owned Main Contractor that ensure that they put their employees at the heart of everything that they do.
SearchCo Ltd
Bid Coordinator
SearchCo Ltd City, Birmingham
The company A well-established construction Main Contractor with a growing presence in the industry and several industry awards already under their belt. The business has built a fantastic reputation within the industry and are now looking to bolster their Preconstruction team. They have built their reputation by being committed to delivering a personalised service and adapting their approach to suit each individual client. Due to the rate that they are growing, the company can offer unrivalled progression in comparison to the general market so would suit an ambitious individual with a desire to grow and climb the career ladder. Operating predominantly in the commercial, retail, industrial and residential sectors, they deliver projects valued between 10m- 50m on average. The role You will report into the Preconstruction Director for the business who will offer continued support and guidance should you need it. Typical roles & responsibilities will include: Supporting both the design & estimating team and working closely with the head of each department. Attend and minute tender start up and adjudication meetings. Prepare a list of tender deliverables and follow up with the internal team. Setup sub-contractor and designer tender meetings. Collate the submission documents for final issuance using InDesign software. Assist with mid-tender and post-tender PowerPoint presentations for the tender team. Assist with the preparation and writing of the Pre-qualification Questionnaires. Oversee and help the estimators maintain the tender folders. Assistance with industry award submissions. Further training to be provided as the role require. Benefits 25 days holiday + Bank holidays, competitive pension contribution, private healthcare & bonus. Aside from the tangible rewards, you will get the chance to work for a well-known family-owned Main Contractor that ensure that they put their employees at the heart of everything that they do.
Oct 03, 2025
Full time
The company A well-established construction Main Contractor with a growing presence in the industry and several industry awards already under their belt. The business has built a fantastic reputation within the industry and are now looking to bolster their Preconstruction team. They have built their reputation by being committed to delivering a personalised service and adapting their approach to suit each individual client. Due to the rate that they are growing, the company can offer unrivalled progression in comparison to the general market so would suit an ambitious individual with a desire to grow and climb the career ladder. Operating predominantly in the commercial, retail, industrial and residential sectors, they deliver projects valued between 10m- 50m on average. The role You will report into the Preconstruction Director for the business who will offer continued support and guidance should you need it. Typical roles & responsibilities will include: Supporting both the design & estimating team and working closely with the head of each department. Attend and minute tender start up and adjudication meetings. Prepare a list of tender deliverables and follow up with the internal team. Setup sub-contractor and designer tender meetings. Collate the submission documents for final issuance using InDesign software. Assist with mid-tender and post-tender PowerPoint presentations for the tender team. Assist with the preparation and writing of the Pre-qualification Questionnaires. Oversee and help the estimators maintain the tender folders. Assistance with industry award submissions. Further training to be provided as the role require. Benefits 25 days holiday + Bank holidays, competitive pension contribution, private healthcare & bonus. Aside from the tangible rewards, you will get the chance to work for a well-known family-owned Main Contractor that ensure that they put their employees at the heart of everything that they do.
Shelter
Lived Experience Insight Coordinator - Birmingham
Shelter
Salary: Grade 3 - £31,133 per annum Location: Birmingham Hours: Part time - 30 per week (flexible working pattern) Contract: Fixed term until 23 April 2026 (subject to possible contract extension) Closing date: Sunday 5th October 2025 at 11:30pm Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire and proven ability to help them share their feedback, stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Birmingham Hub. About the role You will work alongside the financial resilience project to deliver a programme of involvement activities both for Birmingham Hub and the wider organisation, making sure that the views and experiences of individuals with lived experience shapes and informs all of Shelter s work. People can take part in a variety of way such as involvement groups, taking part in events within local communities, co-designing services and campaigns and speaking out about the housing emergency by sharing their stories. There will be an online briefing session about this role and the Lived Experience Coordinator for Birmingham at 2pm on Thursday 25th September. Please visit our website for the email address for attending and we will send you the link prior to the date. About you You will need experience of facilitating involvement groups and other activities to support and involve people with lived experience in Shelter s work. You have a strong understanding of how lived experience of housing issues can impact a person and so ensure a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running at once is important too. You will have a flair for developing successful relationships with colleagues across Shelter, as well as external local organisations and partners. Also, you have some experience of presenting information verbally and in writing, as is IT literacy including case management systems, Microsoft Office, internet, email and online meetings. Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the Team At Birmingham Hub we have around 25 staff plus volunteers and specialise in providing housing advice and homelessness work, with a particular focus on families and individuals experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable homes. We currently have a 3 year partnership with a leading bank which aims to build financial resilience and break the cycle of poor financial health which negatively impacts people s housing situation. How to Apply Please click Apply for Job on the advert. You are required to submit a behaviour-based application with responses to the five points in the About you section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience on the application form. Please provide specific examples following the STAR format: You will also be asked to demonstrate how you meet the behaviours below: • We prioritise diversity and have an inclusive and open mindset • We create change and align behind our strategy Below is more information on the STAR method: Situation - the situation you had to deal with Task - the task you were given to do Action - the action you took Result - what happened as a result of your action and what you learned from the experience The STAR method National Careers Service Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Sep 27, 2025
Full time
Salary: Grade 3 - £31,133 per annum Location: Birmingham Hours: Part time - 30 per week (flexible working pattern) Contract: Fixed term until 23 April 2026 (subject to possible contract extension) Closing date: Sunday 5th October 2025 at 11:30pm Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire and proven ability to help them share their feedback, stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Birmingham Hub. About the role You will work alongside the financial resilience project to deliver a programme of involvement activities both for Birmingham Hub and the wider organisation, making sure that the views and experiences of individuals with lived experience shapes and informs all of Shelter s work. People can take part in a variety of way such as involvement groups, taking part in events within local communities, co-designing services and campaigns and speaking out about the housing emergency by sharing their stories. There will be an online briefing session about this role and the Lived Experience Coordinator for Birmingham at 2pm on Thursday 25th September. Please visit our website for the email address for attending and we will send you the link prior to the date. About you You will need experience of facilitating involvement groups and other activities to support and involve people with lived experience in Shelter s work. You have a strong understanding of how lived experience of housing issues can impact a person and so ensure a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running at once is important too. You will have a flair for developing successful relationships with colleagues across Shelter, as well as external local organisations and partners. Also, you have some experience of presenting information verbally and in writing, as is IT literacy including case management systems, Microsoft Office, internet, email and online meetings. Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the Team At Birmingham Hub we have around 25 staff plus volunteers and specialise in providing housing advice and homelessness work, with a particular focus on families and individuals experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable homes. We currently have a 3 year partnership with a leading bank which aims to build financial resilience and break the cycle of poor financial health which negatively impacts people s housing situation. How to Apply Please click Apply for Job on the advert. You are required to submit a behaviour-based application with responses to the five points in the About you section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience on the application form. Please provide specific examples following the STAR format: You will also be asked to demonstrate how you meet the behaviours below: • We prioritise diversity and have an inclusive and open mindset • We create change and align behind our strategy Below is more information on the STAR method: Situation - the situation you had to deal with Task - the task you were given to do Action - the action you took Result - what happened as a result of your action and what you learned from the experience The STAR method National Careers Service Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Reed
Resident Support Specialist - Housing
Reed
Resident Support Specialist Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Support Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Services Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Sep 24, 2025
Full time
Resident Support Specialist Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Support Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Services Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

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