408 jobs found

Service Coordinator / Call Planner Location: Greater Manchester Salary: £25,900 Hours: Full Time Join a Growing Facilities Services Team An exciting opportunity has arisen for an organised, customer-focused Service Coordinator / Call Planner to join a well-established and rapidly growing business operating within the facilities and building services sector. This is a fast-paced role where you'll be at the heart of service delivery, coordinating engineers, managing customer requests, and ensuring service level agreements are consistently achieved. If you enjoy problem-solving, working in a busy environment, and being a key link between customers and operational teams, we'd love to hear from you. The Role As a Service Coordinator, you will play a critical role in supporting the delivery of planned and reactive maintenance services. Working closely with engineers, customers, suppliers, and internal stakeholders, you will ensure works are effectively scheduled, tracked, and completed within agreed timescales. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys balancing customer service, planning, and operational coordination responsibilities. Key Responsibilities Manage incoming service requests via email and client systems. Schedule and allocate reactive and planned maintenance works to field-based engineers. Monitor job progress and ensure service level agreements (SLAs) are achieved. Prioritise workloads to maximise engineer productivity and operational efficiency. Liaise with customers to provide updates, estimated attendance times, and job progress information. Coordinate planned preventive maintenance (PPM) visits and remedial works. Monitor outstanding jobs and ensure no works are left unattended or unactioned. Handle escalations and proactively follow up on outstanding work orders. Ensure accurate record keeping across internal systems. Coordinate specialist and multi-person attendance requirements. Escalate jobs that exceed agreed thresholds or require management intervention. Support the wider planning team and provide cover for colleagues when required. Maintain clear communication with operational teams, customers, and management. Contribute to the delivery of a high-quality customer experience at all times. About You To be successful in this role, you will have: Previous experience in a scheduling, planning, service desk, helpdesk, or coordination role. Excellent organisational and time management skills. Strong communication skills, both written and verbal. The ability to prioritise competing demands in a fast-paced environment. A proactive and solutions-focused approach. Excellent attention to detail and accuracy. Strong IT skills and experience working with service management systems. The ability to work effectively both independently and as part of a team. Experience within facilities management, maintenance, engineering, security, or building services would be advantageous but is not essential. What's on Offer? Competitive salary. Stable, full-time permanent opportunity. The chance to join a respected and growing organisation. Supportive team environment. Ongoing training and development opportunities. Career progression prospects within a thriving business. A varied and rewarding role where no two days are the same. Apply Today If you're a highly organised coordinator with a passion for delivering excellent customer service and keeping operations running smoothly, we'd love to hear from you.

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.

Principal Recruitment Consultant London (EC1Y 1AA) Up to £40,000 + £5,000 Car Allowance Uncapped Commission Agile Working Build Your Future in Transportation Are you an experienced 360 Principal Recruitment Consultant looking for greater earning potential, genuine autonomy and the opportunity to build a specialist desk within a resilient, investment-driven market? The railway, bus and Transportation sector is undergoing continued investment, with operators and contractors focused on improving infrastructure, rolling stock, fleet modernisation, passenger experience and operational performance. This creates sustained demand for specialist talent across engineering, rolling stock, station management, customer service, facilities management and passenger services & presentation operations. We re expanding our presence within this market and are looking for a recruiter who wants to build long-term client relationships, work on high-value roles and develop a specialist recruitment desk with significant scope for growth. Why This Opportunity? You ll join an established Transportation team with a strong market presence, existing client relationships and the platform required to build and scale a successful desk. This is an opportunity for a Principal Recruitment Consultant to take ownership of a specialist market, develop strategic client partnerships and play a key role in the continued growth of the division. You ll operate a full 360 recruitment desk, managing both business development and candidate delivery across predominantly contract-based recruitment opportunities, alongside permanent appointments where required. You ll build relationships with rail operators, bus companies, contractors and transport service providers, partnering with clients to understand their workforce challenges and deliver specialist recruitment solutions. The market provides access to a broad range of disciplines, including engineering, rolling stock, station management, customer service, facilities management and passenger services & presentation operations. You ll have the opportunity to develop a recognised specialism, build a strong market reputation and become a trusted recruitment partner within the sector. Leadership & Environment You ll report into a high-performing Manager with nearly ten years experience within the business, leading with high standards, clear expectations and a strong focus on performance. As the division s top biller, they bring proven strategies, market knowledge and practical experience in developing and scaling successful recruitment desks. This is a high-performance environment where consultants are expected to deliver, but are equally supported with the structure, resources and leadership required to succeed. A Market With Real Opportunity This role is defined by sector rather than geography, giving you access to a wide range of clients, roles and long-term recruitment opportunities. With a strong focus on contract recruitment, the market benefits from recurring workforce demand, ongoing investment and long-term partnerships. This creates the opportunity to build a resilient, high-performing desk with genuine earning potential over the long term. Backed by a Business Built for Performance Ganymede is one of the UK s leading engineering and infrastructure recruitment businesses and you ll benefit from full central support functions including Finance, Compliance, Marketing, HR, Internal Recruitment, Health & Safety, Fleet and IT. This infrastructure allows consultants to focus on what matters; building relationships, winning business and delivering results. We continue to invest heavily in technology, candidate attraction tools, sales enablement systems and a purpose-built CRM platform to support specialist delivery. Combined with structured progression, agile working and genuine autonomy, this is an environment designed for high-performing recruiters who want control over their success. What We re Looking For We re looking for an experienced 360 Principal Recruitment Consultant with a proven track record of building specialist recruitment desks within technical, engineering, infrastructure or operational markets. You ll be commercially driven, confident developing client relationships and comfortable working in a delivery-focused, fast-paced environment. You ll have the ability to win new business, develop strategic partnerships and grow a successful recruitment desk. Experience within Transportation (or complimentary sectors) recruitment is beneficial, but not essential what matters most is your ability to build relationships, develop markets and deliver results. For a confidential conversation about this opportunity, get in touch today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Engineer to join the team located in Oxford. The successful candidate will be able to install and maintain new plant and equipment when required, ensuring that plant faults and defects are swiftly rectified. Role Summary: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Ensure that financial processes are adhered to at all times Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) Determine the root cause and action items required to restore availability and prevent a recurrence Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house system Experience Required: Essential 18th Edition Electrical Wiring Regulations Desirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Health & Safety Qualified i.e. IOSH and/or NEBOSH Testing and Inspection of Electrical systems Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8

An excellent opportunity has become available for a Junior IT Support Engineer / IT Support Technician to join a global ship owner operating within an international environment. Working as part of the IT team, you will support users across both office and vessel locations, helping to resolve technical issues, maintain IT equipment, and support the smooth running of business systems. This is an ideal opportunity for someone looking to develop their IT support career while gaining exposure to a wide range of technologies. Key Responsibilities: Act as the first point of contact for IT queries, incidents, and service requests from users. Provide technical assistance across office and vessel environments. Set up, configure, and maintain laptops, desktops, virtual machines, printers, mobile devices, and other IT equipment. Support Windows 10 and Windows 11 operating systems, including troubleshooting and configuration. Assist with user account administration and access requests using Active Directory. Provide remote support using appropriate remote support tools. Maintain IT asset information and update technical documentation. Monitor equipment performance and assist with maintaining system reliability. Support hardware deployments, upgrades, and equipment replacements. Escalate more complex infrastructure issues when required. Work with external vendors and suppliers where necessary. Follow IT policies and Cyber Security procedures. Support IT projects as required. Skills & Experience: Previous experience in an IT Support, Helpdesk, Service Desk, Desktop Support, or similar role. Experience supporting desktop and laptop hardware. Knowledge of Windows 10 and Windows 11. Understanding of Active Directory user administration. Knowledge of TCP/IP, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting. Experience supporting printers and peripheral devices. Strong troubleshooting and problem-solving abilities. Good communication skills with the ability to support users effectively. Ability to work independently and as part of a team. Desirable: A degree in Computer Science, Information Technology, or a relevant IT qualification or apprenticeship. Previous experience within an IT support or Helpdesk role. The Ideal candiates previously worked as a worked as a IT Support Technician, IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Support Analyst, IT Technician, Helpdesk Technician, IT Helpdesk Analyst, IT Service Desk Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Technical Support Analyst, Desktop Support Technician, IT Operations Technician, Infrastructure Support Technician What's on offer: Competitive salary. Long-term career development opportunities. The opportunity to develop technical skills within a global working environment. Apply today for this excellent opportunity to join a forward-thinking organisation and develop your career within IT support. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Field Service Engineer Location: Wrexham and surrounding areas Hours: Full-time, Monday to Friday We're recruiting a Service Engineer to carry out on-site servicing, inspections, installations and repairs across customer locations. While this is not a highly technical engineering role, it is hands-on, physically demanding at times, and requires someone reliable, practical and comfortable working independently on the road. Full training is provided, and previous direct experience is not essential. What matters most is a strong practical mindset, confidence using tools, and the ability to manage your own workload while representing the company professionally on-site. What you'll be doing Visiting customer sites, including schools, to carry out servicing and safety checks Carrying out minor repairs and adjustments, including replacing parts and maintaining moving mechanisms Completing installations, repairs and servicing to a consistent standard Identifying faults and resolving issues efficiently while on-site Completing service documentation and recording work carried out Carrying out quality and safety checks following work completion Working independently, managing daily schedules and travel Following health & safety procedures at all times Feeding back recurring issues or product faults to the wider team What we're looking for A practical, hands-on individual who is confident using tools Comfortable working on the road and visiting multiple sites Able to work independently and manage time effectively Good problem-solving skills and attention to detail Physically fit - the role involves manual handling and site work Full UK driving licence Engineering or technical experience is helpful but not essential - full training is provided The role Field-based role with regular nationwide travel Occasional overnight stays depending on location Company vehicle provided Permanent, long-term position within an established service team Salary is fixed within the current structure and consistent across the team This role suits someone who enjoys practical work, autonomy, and being out on-site rather than desk-based, and who wants a stable, long-term position with training and support. DBS Check will be taken DVLA Check will be taken CV's in word format to be sent to (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

International Trade Compliance Officer 12 month contract inside IR35 Monday - Friday, standard days, with every other Friday off. Remote with sporadic office presence (Havant, once a month) About the role: Remote with sporadic office presence (Havant, once a month). Plans and coordinates export activities, including the flow of traffic to/from foreign destinations, related customer service, brokerage and supports customs transactions. Maintains compliance with federal and foreign regulations governing the shipment, receipt and documentation of imported/exported products. Researches and resolves customer or supplier issues. Interfaces with internal and external worldwide import/export operations and organizations. Negotiates with foreign customers to develop handling agreements. Acts as liaison with U.S. empowered officials to resolve problems. Establishes requirements for license generation, guidance of the license generation and tracking process, and support of submitted licenses throughout U.S. Government review and approval process. Establishes, maintains and controls relations with appropriate government licensing authorities to ensure that the company's position on licensing and technology release is conveyed, understood and accepted. Maintains marketing contacts with both domestic and foreign civilian and military personnel, as well as customers and procurement officers. Key responsibilities: Carry out export license accounting ensuring compliance under the (Department for Business & Trade) DBT remit for record keeping when using export licenses for controlled goods Maintain suitable procedures and records to demonstrate control of exports to meet DBT compliance audits, HMRC desk audits and/or corporate audits and other company standards. Support the Business Development and Technical departments with export licencing for all demonstrations, exhibitions and trade shows, including Co-ordination with DBT (Department for business & Trade) for F680's, Exhibition clearances etc. Provides subject matter expert advice and establishes requirements for license generation, and support of submitted licences throughout the review and approval process, consisting of UK export licences and government authorisations i.e, OGELs, SIELs, OEILS, F1686s, End user undertakings etc. To manage, record and brief all travel requests and provide approval for the business including the issue of export licensing on a case by case basis. Carry out post audit checking of all exports made on behalf of the business on a monthly basis and maintain records thereto for AEO purposes. Provide control and accounting of US licensing and Agreements and to provide export advice on US retransfers and/or US licensing requirements in new business ventures. Perform record checking of US licence and agreements and identify records of exports made in this arena of compliance for assets obtained under 22 CFR (Apply online only) aka ITAR. Liaise with purchasing, engineering, projects, commercial and other functions to ensure compliance with and an understanding of US ITAR, EAR and End Use requirements and other US requirements. Maintenance and coordination of US Authorisations including Technical Assistance Agreements, Manufacturing Licence Agreements, US Licences and exemptions and exceptions. Co-ordination of Private Venture Grading (PVG) and trade compliance ratings (Control List Classifications for export/import activities including the flow of traffic to/from foreign destinations, brokerage and customs transactions. Maintain Review on site visits considering UK and US controls on access to Military equipment. Essential Skills: Proven experience for both UK and US export regulations. Experience with customs control for importing and exporting. Excellent interpersonal skills with a critical eye for detail The successful TCO should have experience working within the Defence/Aerospace Industry / military or dual use licensable goods. Typical minimum education & experience: Typically, minimum 5 years' experience in a similar role, with Compliance Disciplines, Customs matters, knowledge in UK Export and Import Controls and US controls - ITAR and EAR. Relevant, Professional qualification in international Trade. Wide Commercial experience and expertise. Equal Opportunity Statement Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognize the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximize value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed. If you require assistance or adjustments to participate in the job application or interview process, please contact . Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Our leading Aerospace and Defence client is looking for a Material Planner to join its Production Operations team at Ampthill. This role is responsible for ensuring materials are available to support production schedules across complex defence manufacturing programmes. Working closely with Manufacturing, Stores, Procurement and the Master Scheduler, you'll manage material availability, monitor supply chain performance and ensure production plans remain on schedule. This is an excellent opportunity for someone with a strong materials planning or supply chain background who enjoys working in a fast-paced manufacturing environment. Key Responsibilities Report material status to the Master Scheduler, highlighting shortages and potential production delays. Work closely with Manufacturing and Stores to ensure production schedules are achieved. Raise purchase requisitions in SAP in line with agreed service level agreements. Coordinate material shipments and returns between on-site and off-site locations. Monitor programme material requirements and expedite outstanding deliveries. Identify material shortages and proactively resolve supply issues. Utilise MRP reports to ensure materials are ordered and delivered to support production. Prioritise production kits in line with manufacturing build plans. Maintain action trackers and ensure stakeholders are accountable for delivering actions. Support continuous material flow across multiple manufacturing programmes. Essential Skills & Experience Experience within a manufacturing environment, ideally Aerospace, Defence, Automotive or another regulated industry. Previous experience in Material Planning, Production Planning, Supply Chain or Inventory Control. Strong understanding of MRP systems, Bills of Materials (BOMs) and material control processes. Good working knowledge of SAP, including material management and purchase requisitions. Experience managing Line of Balance (LOB) reports and supporting shop floor kitting activities. Strong Microsoft Excel skills (macro knowledge advantageous). Excellent organisational, communication and problem-solving skills. Ability to prioritise workload and manage multiple tasks simultaneously. Strong stakeholder management skills with the confidence to chase actions and drive delivery. Desirable Experience Aerospace or Defence manufacturing. Logistics or Supply Chain background with an interest in moving into Materials Planning. Experience supporting complex production or engineering programmes. Key Competencies Planning & Organisation Communication & Collaboration Accountability & Ownership Customer Focus Problem Solving Adaptability Results-Driven Mindset About the Team Production Operations team of approximately 10 people. Primarily a desk-based planning role with regular interaction across Manufacturing, Stores and Procurement. Strong emphasis on SAP, planning and coordination rather than hands-on production.

Overview We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk is at the front of that, keeping our people and sites running every day. The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve. As our Service Desk grows, this role is central to delivering the service our people rely on. What You'll Be Doing Supporting 2,500+ users across 40+ sites, you'll be the first point of contact for colleagues and external clients using Evolve, our in-house body shop system, triaging and resolving issues or escalating to our 2nd line team when needed What You'll Get You'll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills as the Service Desk grows. Responsibilities As our 1st Line IT Engineer you will: Handle incoming calls and tickets day to day. Troubleshoot hardware, software and networking issues across a wide range of platforms. Log, categorise and prioritise tickets within HaloITSM, our ticketing system. Play a key role in onboarding and offboarding, building and configuring hardware, setting up accounts and coordinating deliveries. Guide users through fixes, create documentation and help improve our technology and processes. Monitor systems and respond to alerts, working closely with the wider IT team to resolve issues quickly. Contribute ideas to improve the service desk and share knowledge across the team. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk plays a vital part in that, keeping our people and sites running every day. The candidate will be reporting into our Service Desk Lead and working across the Service Desk to resolve escalated incidents, support our in-house system Evolve, and guide and develop our 1st line engineers. As our Service Desk grows, this role is fundamental to raising the capability and quality of the service we deliver. Responsibilities What You'll Be Doing: You'll take ownership of complex incidents and service requests escalated from 1st line, supporting colleagues and external clients using Evolve, our in-house body shop system. You'll also support and guide our 1st Line IT Engineers, helping them grow their skills. What You'll Get: You'll join a collaborative team with real influence over how our Service Desk operates, leading on escalations, working hands-on with Microsoft 365, Azure, Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. As our 2nd Line IT Engineer you will: Handle incoming calls and tickets day to day. Resolve escalated tickets within HaloITSM, our ticketing system. Provide advanced troubleshooting across hardware, software and networking issues on a wide range of platforms. Support and guide the 1st Line IT Engineers, sharing knowledge and enabling them to succeed. Support the starter and leaver process, building and configuring hardware, setting up accounts and managing returns. Assist with the installation, configuration and ongoing support of IT systems. Provide on-call support on a shift rota, covering P1 incidents 24/7. Create and maintain documentation to ensure consistency across the team. Be an active member of the Solus Service Desk team, learning and collaborating with others. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Cyber Security Engineer - Microsoft 365 & Azure 6-Month Contract Outside IR35 (Apply online only) per day Remote (UK) 1-2 Days per Month On-Site (South West London) A leading public sector organisation is looking for a Cyber Security Engineer to support a major cyber security improvement programme. Working alongside the Cyber Security, Infrastructure and Platform teams, you'll help deliver a range of security enhancements across Microsoft 365, Azure and AWS, strengthening the organisation's overall security posture while improving identity, endpoint, cloud and data protection capabilities. This is a fantastic opportunity for someone who enjoys hands-on engineering and wants to be involved in delivering meaningful security improvements across a large enterprise environment. Key Responsibilities Deliver security improvement projects across Microsoft 365, Azure and AWS. Implement and enhance security controls across identity, endpoint, cloud and data protection. Configure and support Microsoft Intune, Microsoft Defender, Microsoft Purview and related Microsoft security technologies. Assist with SIEM configuration, alert tuning and security monitoring. Support Identity & Access Management improvements, including MFA, Conditional Access and Microsoft Entra ID. Work closely with Infrastructure, Platform and Service Desk teams to plan and implement security changes. Assist with vulnerability management and endpoint security improvements. Support cloud security initiatives across Azure and AWS. Produce clear technical documentation and operational handover documentation. Work collaboratively with internal technical teams to ensure successful delivery of security initiatives. Essential Experience We're looking for someone with experience across several of the following areas: Experience working as a Cyber Security Engineer within an enterprise environment. Good knowledge of Microsoft 365 and Azure security. Experience with Microsoft Intune and Microsoft Defender. Understanding of Identity & Access Management, including Microsoft Entra ID, MFA and Conditional Access. Experience supporting or configuring SIEM platforms (Microsoft Sentinel or similar). Knowledge of endpoint security and vulnerability management. Experience working within Azure and/or AWS environments. Basic PowerShell scripting skills. Experience delivering technical projects and working with multiple technology teams. Strong communication skills with the ability to produce clear technical documentation. Desirable Experience Experience in any of the following would be beneficial but is not essential: Microsoft Purview, DLP or Information Protection. Zscaler (ZIA/ZPA). AWS Security. Infrastructure-as-Code (Terraform, Bicep or ARM Templates). Experience within the UK Public Sector or another regulated environment. Knowledge of UK GDPR, PSN or PCI DSS. Contract Details Role: Cyber Security Engineer - Microsoft 365 & Azure Contract: 6 Months Day Rate: (Apply online only) per day IR35 Status: Outside IR35 Location: Remote (UK) Travel: 1-2 days per month on-site in South West London Start Date: ASAP This is an excellent opportunity to join a high-profile cyber security programme, working on modern Microsoft security technologies within a collaborative team while enjoying the flexibility of a predominantly remote contract. GCS is acting as an Employment Business in relation to this vacancy.

Service Desk Team Leader - 55,000 - 65,000 + Benefits Our client is a Global market-leader and they are seeking an experienced IT Service Desk Team Leader, to lead the service desk function. Salary: 60,000 - 65,000 Benefits: Excellent Benefits / Bonus Location: Kings Langey (WD4) Hertfordshire The ideal Support Engineer will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst helping to drive continuous improvement across people, processes, and technology. The Service Desk specialist will be responsible with the following: Lead, mentor and support the IT Service Desk to deliver consistent, high-quality support Oversee incident, service requests, and problem management processes in line with ITIL best practices Monitor and report on service performance against SLAs and KPIs Drive continuous improvement of service desk processes, tools and user experience Act as an escalation point for complex or high-priority incidents Collaborate with infrastructure, applications, and security teams to resolve issues efficiently Manage service desk tooling (e.g., ticketing systems (JIRA), knowledge base platforms (Confluence Documentation of processes, procedures, and known errors Manage and maintain a fleet of Audio-Visual equipment across national and international sites Key technical skills / experience required: Proven experience in IT support or service desk roles, with leadership responsibility Strong understanding of IT service management frameworks such as ITIL Experience managing SLAs, KPIs, and reporting metrics Understanding of Windows-based infrastructure (e.g., Azure, ADUC, etc) Experience using workstation deployment tools (e.g., MDT, etc) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder management abilities Experience with service desk tools (e.g., Jira Service Management, Deskpro, etc) Ability to manage multiple priorities in a fast-paced environment Desirable Qualifications & Knowledge ITIL Foundation (or higher) certification Experience in process improvement or service transformation initiatives Knowledge of IT infrastructure, cloud services, and end-user computing environments (e.g., Windows 11, MacOS & Ubuntu) Previous experience in service management or similar roles Oversee onboarding of new staff members to the organisation. Salary: 55,000 - 65,000 Benefits: Excellent Benefits / Bonus Location: Kings Langey (WD4) Hertfordshire If this sounds of interest, please apply now or contact Lee Smith at Prize Placements

IT Engineer Band 5 equivalent ( 14.32 PAYe or 18.07 per hour Umbrella) Part-Time Sussex We're currently recruiting for an experienced IT Engineer to join a well-established public sector organisation on a temporary basis to provide cover for a period of long-term sickness absence. This is an excellent opportunity for a skilled 2nd Line IT professional to support a large and diverse user base, working within a busy IT operations team delivering high-quality technical support across multiple sites. The Role You'll provide 2nd line technical support to over 5,000 users across a range of operational environments, troubleshooting complex IT issues while supporting the ongoing maintenance and improvement of IT services. The role offers variety, with opportunities to work across desktop support, infrastructure, networking, telecoms and systems administration as required. Key Responsibilities Provide 2nd line technical support and resolve IT incidents efficiently. Install, configure and maintain hardware, software and IT systems. Support Microsoft technologies including Windows, Microsoft Office, Exchange and Active Directory. Assist with server, networking and infrastructure support. Manage user accounts, IT equipment and system changes. Support IT projects, upgrades and service improvements. Assist with more complex technical issues and provide guidance to junior team members where required. Ensure IT systems remain secure, reliable and operating effectively. About You We're looking for someone who has: Previous experience in a 2nd Line IT Support or IT Engineer position. Strong technical knowledge of Microsoft environments, including Windows, Office, Exchange and Active Directory. Experience supporting server and networking technologies. Excellent troubleshooting, communication and customer service skills. Relevant IT qualifications or equivalent commercial experience. A full UK driving licence and access to a vehicle, as travel between sites across Sussex is essential. Working Hours The preferred working pattern is: Monday to Wednesday 09:00 - 15:00 However, there is flexibility to accommodate preferred hours between 08:00 and 18:00 , making this an ideal opportunity for candidates seeking part-time or flexible working arrangements. What's on Offer Band 5 equivalent pay (DOE) Part-time, flexible working hours Opportunity to work within a large, established organisation Diverse technical environment with varied day-to-day responsibilities Immediate start available If you're an experienced IT Support Engineer looking for your next contract opportunity, we'd love to hear from you. Apply today with your up-to-date CV for immediate consideration.

2nd Line IT Support Engineer 32,000 - 45,000 DOE Established MSP Career Progression Supportive Team Environment Looking for a 2nd Line role where you're more than just a ticket number? We're partnering with a well-established Managed Service Provider that has built its reputation on providing exceptional service to clients while creating a genuinely supportive environment for its team. With low staff turnover and a people-first culture, this is an opportunity to join a business where your contributions are recognised, your development is encouraged, and your work has an impact. You'll join a welcoming technical team, supporting a diverse client base across a broad range of technologies, giving you plenty of variety and exposure without the pressures often associated with larger service desk environments. The Role As an experienced MSP professional, you'll act as a key escalation point for 1st Line Engineers, taking ownership of more complex technical issues while continuing to develop your infrastructure and project skills. You'll be involved in: Managing and resolving 2nd Line support tickets and escalations Supporting a varied client base across multiple industries Assisting with new client onboardings and migrations Working closely with senior engineers on infrastructure projects Delivering outstanding customer service and technical support Technical Environment You'll gain exposure to technologies including: Microsoft 365 Windows Server Active Directory Virtualisation (VMware / Hyper-V) Citrix Firewalls and Networking Veeam Backups What We're Looking For Previous experience working within a Managed Service Provider (MSP) environment Strong 2nd Line support experience with a broad technical skillset Excellent troubleshooting and problem-solving abilities A customer-focused approach and strong communication skills Organised, proactive, and keen to learn Full UK driving licence and access to your own vehicle is ESSENTIAL (location not accessible by public transport) What's on Offer? Salary up to 45,000 DOE Genuine career progression into 3rd Line and project-focused work Supportive and collaborative team culture Exposure to a wide variety of technologies and environments A business that values its people as much as its clients If you're currently working within an MSP and looking for the next step in your career with a company that genuinely invests in its team, we'd love to hear from you. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15644

Maintenance Administrator / Call Centre Operator Maintenance / Building Services Industry Lambeth, London 30-40K dependant on experience. We are currently recruiting for Maintenance Administrators / Schedulers / Helpdesk / Call Centre Operators to join a busy, London based Maintenance provider. As the Maintenance Administrator, you will be responsible for; Answering incoming customer calls, providing a fantastic level of customer service, taking detailed job notes from the call. Allocating and scheduling in works with engineers of all trades with the assistance of call centre management staff. Updating physical job sheets and online job sheets on company CAFM system. Managing engineers diaries and keeping engineers availability up to date. Accurate filing and record keeping. Keeping customers updated with time slots, estimated time of arrivals, job notes and confirmations. Employment Package: 30,000 - 40,000 basic salary dependant on experience. Location: Lambeth Hours: Monday - Friday 08:00am - 5:00pm OR split day shifts, ie: 07:00am-4:00pm / 10:00am - 7:00pm. Fantastic office environment - professional offices, in-house subsidised canteen, wind-down areas, kitchens, in-house gym (free to use), on-site parking available (dependant on availability). Paid overtime available. Company pension, 28 days holiday including bank holidays etc. A fantastic chance to join a successful, rapidly expanding company during the peak of their growth. Requirements: Must have experience within a customer service or similar industry based role. Experience scheduling, speaking with customers, booking in trade related jobs etc is highly beneficial but not essential. Must be competent at using basic IT programs. Experience using a CAFM system is highly beneficial. If this role for a Maintenance Administrators / Schedulers / Helpdesk / Call Centre Operator would be of interest then please apply today by submitting a full CV.

Service Desk Administrator Location: DA13 Kent Salary: £28,000 - £30,000 per annum (dependent on experience) Hours: Monday to Thursday: 9:00am - 5:00pm Friday: 9:00am - 4:00pm (37.5 hours per week) About the Company We are a growing building services and maintenance company specialising in the design, installation, planned preventative maintenance (PPM), reactive maintenance, and project delivery of mechanical systems across the UK. Our expertise includes district heating networks and mixed-use developments, delivering high-quality engineering solutions from initial design through to ongoing maintenance and support. Due to continued growth, we are looking for a highly organised and customer-focused Service Desk Administrator to join our operations team. The Role As the Service Desk Administrator, you will be the first point of contact for clients requiring maintenance support. You will coordinate engineers, manage reactive and planned maintenance works, and ensure exceptional customer service while supporting the smooth running of our Service Desk. This is a fast-paced role that requires excellent communication skills, strong organisation, and the ability to prioritise multiple tasks. Key Responsibilities Answer incoming telephone calls and emails from clients. Log reactive maintenance requests accurately onto the service management system. Schedule and coordinate engineers for reactive maintenance and Planned Preventative Maintenance (PPM) visits. Monitor engineer attendance and job progress to ensure service level agreements are achieved. Raise work orders and allocate jobs to the appropriate engineers and subcontractors. Liaise with customers, suppliers and engineers to provide updates on outstanding works. Ensure all maintenance documentation is completed and filed correctly. Close completed jobs and prepare reports where required. Support the Contracts and Operations teams with day-to-day administrative tasks. Maintain accurate customer records and asset information. Assist with planning maintenance schedules for district heating networks and mechanical building services. Deliver excellent customer service at every stage of the maintenance process. About You The ideal candidate will have: Previous experience in a Service Desk, Helpdesk, Scheduling or Facilities Administration role. Excellent organisational and time management skills. Strong communication skills, both written and verbal. Confidence working in a busy office environment. Good IT skills, including Microsoft Office. The ability to prioritise workload and remain calm under pressure. A proactive attitude with excellent attention to detail. Experience within Facilities Management, Mechanical & Electrical, Building Services or Construction would be advantageous but is not essential. Salary & Benefits £28,000 - £30,000 per annum, depending on experience. Monday to Friday working hours (37.5-hour week). Early finish every Friday at 4:00pm. 31 days annual leave, including Bank Holidays. Additional day off for your birthday. Company pension scheme. Supportive and friendly team environment. Opportunities for career development within a growing business.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are looking for an Engineering Supervisor for our growing site in Glasgow! The role of the Supervisor is to manage a team of hard service technical and semi-skilled employees and sub-contractors. This Supervisor will ensure safe and efficient delivery of planned maintenance, reactive tasks, extra works and minor projects. The supervisor will also ensure business, safety, environmental and operational objectives are met in an efficient and effective manner across the portfolio. The Role Ensure that maintenance tasks and inspections are executed as per specification and plan. This will include monitoring of CBRE staff and subcontractors whilst on site. Raise notifications/quotes for emerging work resulting from planned maintenance works. Scope all jobs and produce work packs including risk assessment/safe working procedure methods. Undertake first line personnel management managing engineer's overall performance in respect to CBRE values and behaviors in line with the contractual SLAs. Ensuring the team is efficiently utilised and productivity of team is optimised. Host technicians & operative's monthly meetings inclusive of toolbox talks & business updates. Undertake site inspections and audits. Ensure technicians & operatives training and performance appraisal is scheduled and completed within the correct time scales. Utilise company IT systems including CAFM system. Liaise with FM Helpdesk to coordinate & manage all client requests and meet SLA's Manage life cycle report and critical spare list. Provide reports and present all technical analytics and trends for CBRE internal and Client group. Ad-hoc task as may be required from time to time. Hours 8am - 4.30pm Monday to Friday Site based This is a fantastic opportunity to join a growing team! Experience / Qualifications Preferably time served engineer who has recognised technical qualifications having several years' experience in building management roles. LV HV & AP Qualified Preferably having excellent knowledge and understanding of Confined Space regulations, Control of works, HV/LV systems, and regulations with a knowledge of Building Management Systems, Fire Alarm Systems, UPS systems and General Building Services Possess the leadership skills necessary to direct the work of the maintenance team. Supervisory experience essential Must be proficient with MS office Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

1st Line Support Engineer: 1st Line Support 12 - Month Contract - Crawley VIQU have been approached by a customer who are seeking a 1st Line Support contractor to provide some additional BAU support for their internal staff. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets mainly focused on Hardware issues, as well as handling Software and breakfix issues. This role involves working with external clients also so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line / Service Desk / Customer Support in a Windows / Microsoft environment: SharePoint Windows 10 Office 365 Active Directory Azure Intune Experience supporting with face-to-face IT support Triaging tickets and escalating to relevant teams where necessary Experience with breakfix issues with Laptops, Ipads and Iphones Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 12 months contract with view to extend Location Crawley 5 days per week onsite Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Software Engineer Automation & Manufacturing Witney 3-6 month contract Day rate on offer Inside IR35: MARS Recruitment is hiring a temporary contract Software Developer with strong C# development experience to support the design, development, testing, and maintenance of software solutions within an industrial automation and manufacturing environment. The role will focus on creating and maintaining applications that integrate with production systems, automation equipment, databases, and operational reporting tools. The successful Software Engineer candidate will work closely with manufacturing systems, automation, engineering, operations, and IT stakeholders to deliver practical software improvements that support production efficiency, data visibility, system reliability, and continuous improvement. Key experience and skills: Strong hands-on C# development experience using .NET Core and .Net Framework as well as Modbus and S7.Net programming. Experience developing Windows desktop applications (WPF and Forms), Windows Services, APIs, or integration tools (using HTML/C# or Blazor) in a production or engineering environment. Knowledge of industrial communication protocols such as OPC UA, Modbus TCP, REST APIs etc. Good understanding of Microsoft SQL Server, including queries, schema design, and data troubleshooting. Experience working with industrial automation, manufacturing systems, process control, or operational technology environments. Familiarity with GitHub and Azure DevOps. Good communication skills and the ability to work with both technical and non-technical stakeholders. If you re a Software Engineer with experience working on industrial automation for manufacturing, and you re available immediately, please send MARS a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).

Due to company growth and expansion, a global manufacturer has a new vacancy for an IT Site Lead to join its plant near Derby. An experienced IT professional, you will be responsible for providing technical support, maintaining IT systems & infrastructure and ensuring manufacturing and office teams have reliable technology to support daily operations. The Role Provide first- and second-line IT support to office and production staff. Install, configure, and maintain desktops, laptops, printers, mobile devices and peripheral equipment. Diagnose and resolve hardware, software, and network issues. Manage user accounts, permissions and security. Develop and implement IT strategies aligned with business goals. Manage and maintain IT infrastructure, including servers, networks, hardware, and software. Lead IT projects, including system upgrades, migrations, and new technology implementations. Monitor backups, antivirus and system performance to ensure business continuity. Maintain accurate documentation of systems, procedures, and support requests. Liaise with third-party suppliers and service providers when required. Ensure IT systems comply with company security policies and best practices. The Person Proven experience as an IT professional gained in a fast-paced environment (manufacturing, distribution, engineering, etc). Experience in managing IT projects from conception to completion. Knowledge of ERP systems. Excellent troubleshooting and problem-solving skills. Strong communication and customer service abilities. Ability to prioritise workload and work independently.