Antella Recruitment is delighted to be managing the recruitment for a Group inbound tour operator seeking a German Speaking Groups & Operations Executive. Working within a fast-paced inbound travel environment, you will be responsible for creating bespoke itineraries for international groups travelling throughout the UK and Ireland. This is an excellent opportunity for someone who enjoys building relationships, negotiating with suppliers and managing bookings from enquiry through to completion. The Role Manage group travel enquiries and prepare quotations. Create bespoke itineraries for international groups. Liaise with hotels, attractions and transport suppliers to negotiate rates and availability. Confirm bookings and prepare travel documentation. Deliver exceptional customer service while building strong relationships with clients and suppliers. About You Fluent in German and English (essential). Experience within Inbound Travel, Hotel Group Reservations and using TourPlan beneficial. Excellent organisational, communication and customer service skills. Highly organised with strong attention to detail. A positive team player with a passion for travel. If you're looking for an exciting opportunity to build your career within the travel industry, we'd love to hear from you.
Aug 09, 2026
Full time
Antella Recruitment is delighted to be managing the recruitment for a Group inbound tour operator seeking a German Speaking Groups & Operations Executive. Working within a fast-paced inbound travel environment, you will be responsible for creating bespoke itineraries for international groups travelling throughout the UK and Ireland. This is an excellent opportunity for someone who enjoys building relationships, negotiating with suppliers and managing bookings from enquiry through to completion. The Role Manage group travel enquiries and prepare quotations. Create bespoke itineraries for international groups. Liaise with hotels, attractions and transport suppliers to negotiate rates and availability. Confirm bookings and prepare travel documentation. Deliver exceptional customer service while building strong relationships with clients and suppliers. About You Fluent in German and English (essential). Experience within Inbound Travel, Hotel Group Reservations and using TourPlan beneficial. Excellent organisational, communication and customer service skills. Highly organised with strong attention to detail. A positive team player with a passion for travel. If you're looking for an exciting opportunity to build your career within the travel industry, we'd love to hear from you.
Motor Claims Handler Location : Hybrid working available (London) Salary : £28,000 £32,000 per annum, depending on experience Contract : Full-time, Fixed-Term Contract (12 months) Join a Global Leader in Motor Claims Services At DEKRA Claims International UK Limited, we are part of the DEKRA Group, the world's largest automotive service provider. Based in London, our friendly, multilingual team manages motor insurance claims on behalf of leading insurers across Europe, providing expert support for claims arising from road traffic accidents in both the UK and overseas. We're looking for a motivated Motor Claims Handler to join our close-knit team on a 12-month fixed-term contract. If you're passionate about delivering excellent customer service, enjoy investigating claims and thrive in a fast-paced environment, we would love to hear from you. A Day in the Life and the Impact You Will Make As a Motor Claims Handler, you will play a vital role in supporting our international insurer clients by managing third-party motor claims from first notification through to settlement. You will investigate liability, liaise with insurers and stakeholders across Europe, identify potential fraud risks and ensure every claim is handled accurately, efficiently and with the highest level of customer care. Every day brings new challenges, offering you the opportunity to make a real difference while developing your expertise within an internationally recognised organisation. What You Will Do • Manage third-party motor claims from initial notification through to settlement, ensuring excellent customer service throughout. • Investigate claims thoroughly, assessing liability, gathering evidence and monitoring progress to achieve timely resolutions. • Identify and investigate potentially fraudulent claims, escalating concerns where appropriate. • Liaise with overseas insurer clients, DEKRA offices and other stakeholders to provide regular updates and ensure effective claim handling. • Maintain accurate claim records while working in line with company procedures, regulatory requirements and service standards. About You You will have previous claims handling experience and enjoy working in a collaborative environment where attention to detail and excellent and open communication are essential. You are organised, analytical and able to manage a varied workload while maintaining exceptional service standards. You Will also bring: • Previous experience handling motor third-party claims. • Experience with injury and/or credit hire claims would be advantageous. • Excellent communication skills with the ability to build relationships at all levels. • Strong analytical and problem-solving skills with excellent attention to detail. • Good organisational skills with the ability to prioritise a busy workload. • Sound numerical ability and confidence working with claim-related data. • French, German or Spanish language skills would be an advantage but are not essential. What You Will Receive for the Value You Bring • Competitive salary of £28,000 £32,000, depending on experience. • Hybrid working arrangement. • The opportunity to work for the world's largest automotive service provider. • A supportive, collaborative and multilingual working environment. • Valuable experience working with international insurer clients across Europe. • Ongoing learning and development within a globally recognised organisation. Apply Today If you are looking to develop your career with a respected global organisation and have the skills and experience, we are looking for, we would love to hear from you. Apply today by submitting your up-to-date CV for consideration. No agencies please.
Aug 08, 2026
Full time
Motor Claims Handler Location : Hybrid working available (London) Salary : £28,000 £32,000 per annum, depending on experience Contract : Full-time, Fixed-Term Contract (12 months) Join a Global Leader in Motor Claims Services At DEKRA Claims International UK Limited, we are part of the DEKRA Group, the world's largest automotive service provider. Based in London, our friendly, multilingual team manages motor insurance claims on behalf of leading insurers across Europe, providing expert support for claims arising from road traffic accidents in both the UK and overseas. We're looking for a motivated Motor Claims Handler to join our close-knit team on a 12-month fixed-term contract. If you're passionate about delivering excellent customer service, enjoy investigating claims and thrive in a fast-paced environment, we would love to hear from you. A Day in the Life and the Impact You Will Make As a Motor Claims Handler, you will play a vital role in supporting our international insurer clients by managing third-party motor claims from first notification through to settlement. You will investigate liability, liaise with insurers and stakeholders across Europe, identify potential fraud risks and ensure every claim is handled accurately, efficiently and with the highest level of customer care. Every day brings new challenges, offering you the opportunity to make a real difference while developing your expertise within an internationally recognised organisation. What You Will Do • Manage third-party motor claims from initial notification through to settlement, ensuring excellent customer service throughout. • Investigate claims thoroughly, assessing liability, gathering evidence and monitoring progress to achieve timely resolutions. • Identify and investigate potentially fraudulent claims, escalating concerns where appropriate. • Liaise with overseas insurer clients, DEKRA offices and other stakeholders to provide regular updates and ensure effective claim handling. • Maintain accurate claim records while working in line with company procedures, regulatory requirements and service standards. About You You will have previous claims handling experience and enjoy working in a collaborative environment where attention to detail and excellent and open communication are essential. You are organised, analytical and able to manage a varied workload while maintaining exceptional service standards. You Will also bring: • Previous experience handling motor third-party claims. • Experience with injury and/or credit hire claims would be advantageous. • Excellent communication skills with the ability to build relationships at all levels. • Strong analytical and problem-solving skills with excellent attention to detail. • Good organisational skills with the ability to prioritise a busy workload. • Sound numerical ability and confidence working with claim-related data. • French, German or Spanish language skills would be an advantage but are not essential. What You Will Receive for the Value You Bring • Competitive salary of £28,000 £32,000, depending on experience. • Hybrid working arrangement. • The opportunity to work for the world's largest automotive service provider. • A supportive, collaborative and multilingual working environment. • Valuable experience working with international insurer clients across Europe. • Ongoing learning and development within a globally recognised organisation. Apply Today If you are looking to develop your career with a respected global organisation and have the skills and experience, we are looking for, we would love to hear from you. Apply today by submitting your up-to-date CV for consideration. No agencies please.
Berry Recruitment are NOW hiring for a committed and experienced Marketing Graduate to work for an internationally established group with over 10,000 employees, 50 branch offices and 500 trade and service partners world-wide. Role: Marketing Graduate: Location: Witney Hours: 08:30 to 17:00 Monday to Thursday, and 08:30 to 16:00 Friday, 37.5 hours a week. Holiday Entitlement : 25 Days holiday. This role will be based in Witney, Oxfordshire, with the requirement for offsite visits when required. Travel to Germany will also be required from time to time. Hybrid working available after training period. The Marketing Graduate is an essential operational role responsible for the effective execution of marketing strategies and providing direct, high-quality support to the UK Sales team. This role acts as a crucial link, ensuring sales efforts are enabled with relevant, localised tools and campaigns. Reporting to the Marketing Manager, this is a fantastic opportunity to kick start your career in marketing and learn from a highly skilled global marketing team whilst still having autonomy to impact strategy at a local and global level. Key Responsibilities of the Marketing Graduate: Sales Enablement and Support Act as the primary marketing contact for the UK Sales team, supporting their quarterly objectives and specific client needs. Develop, localise, and maintain a library of sales collateral, including product presentations, technical data sheets, competitor comparisons, and case studies. Operational Marketing Execution in the UK Execute UK-specific campaigns and UK-specific elements of central marketing campaigns, managing the deployment of email, social media, and direct mail content. Help coordinate and administer local events, customer workshops, and UK trade shows, from planning logistics to generating pre and post event communications. Managing and ensuring that the UK website content is current and optimised for the local market. Oversee the ordering and distribution of promotional materials and product samples for the Sales team. Content and Technical Support Assist the Marketing Manager in localising technical white papers and news releases related to new developments like FusionAI, computing platforms and eKit electrification systems. Coordinate with technical experts to produce simple, clear About you: Education: educated to degree level in marketing, business, or a relevant technical field. Technical aptitude: the ability to quickly grasp and communicate technical concepts. Communication: exceptional written and verbal communication skills, specifically for creating compelling, concise sales-focused content. Good IT skills using Excel, Word, and PowerPoint. Valid UK driving licence. Desirable: Experience: previous experience in a marketing, marketing operations, or sales support role within a B2B, industrial or technical/engineering environment. UK focus: excellent understanding of the UK sales landscape, including experience managing regional events and local campaigns. Experience with video editing and graphic design tools. Basic skills in Power BI. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 08, 2026
Full time
Berry Recruitment are NOW hiring for a committed and experienced Marketing Graduate to work for an internationally established group with over 10,000 employees, 50 branch offices and 500 trade and service partners world-wide. Role: Marketing Graduate: Location: Witney Hours: 08:30 to 17:00 Monday to Thursday, and 08:30 to 16:00 Friday, 37.5 hours a week. Holiday Entitlement : 25 Days holiday. This role will be based in Witney, Oxfordshire, with the requirement for offsite visits when required. Travel to Germany will also be required from time to time. Hybrid working available after training period. The Marketing Graduate is an essential operational role responsible for the effective execution of marketing strategies and providing direct, high-quality support to the UK Sales team. This role acts as a crucial link, ensuring sales efforts are enabled with relevant, localised tools and campaigns. Reporting to the Marketing Manager, this is a fantastic opportunity to kick start your career in marketing and learn from a highly skilled global marketing team whilst still having autonomy to impact strategy at a local and global level. Key Responsibilities of the Marketing Graduate: Sales Enablement and Support Act as the primary marketing contact for the UK Sales team, supporting their quarterly objectives and specific client needs. Develop, localise, and maintain a library of sales collateral, including product presentations, technical data sheets, competitor comparisons, and case studies. Operational Marketing Execution in the UK Execute UK-specific campaigns and UK-specific elements of central marketing campaigns, managing the deployment of email, social media, and direct mail content. Help coordinate and administer local events, customer workshops, and UK trade shows, from planning logistics to generating pre and post event communications. Managing and ensuring that the UK website content is current and optimised for the local market. Oversee the ordering and distribution of promotional materials and product samples for the Sales team. Content and Technical Support Assist the Marketing Manager in localising technical white papers and news releases related to new developments like FusionAI, computing platforms and eKit electrification systems. Coordinate with technical experts to produce simple, clear About you: Education: educated to degree level in marketing, business, or a relevant technical field. Technical aptitude: the ability to quickly grasp and communicate technical concepts. Communication: exceptional written and verbal communication skills, specifically for creating compelling, concise sales-focused content. Good IT skills using Excel, Word, and PowerPoint. Valid UK driving licence. Desirable: Experience: previous experience in a marketing, marketing operations, or sales support role within a B2B, industrial or technical/engineering environment. UK focus: excellent understanding of the UK sales landscape, including experience managing regional events and local campaigns. Experience with video editing and graphic design tools. Basic skills in Power BI. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Smart10 Ltd, Trading as SMT Recruitment
Borehamwood, Hertfordshire
German Speaking Customer Service Salary: £30,000 Benefits: Company bonus 10% (£3000) 25 days holiday Pension Private Medical Hybrid working 1-day a week Hours: Monday to Friday 9am to 5pm Duration: Permanent Our Client a Global market leader, a reputable well-known brand have an exciting opportunity for Customer Services in their German marketplace You will contribute to supporting in all aspects of the customer services procided This role requires a German Speaker and would really suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Previous Business or HR degree would work really well for this opportunity but not essential. Responsibilities: - Looking after the Internal Recruitment across office in Germany Experienced in delivering high-quality customer service via phone, email and face-to-face, ensuring every customer receives a professional, friendly and efficient experience. Confident in handling customer enquiries, resolving issues promptly and managing complaints with empathy while maintaining a positive customer journey. Skilled in processing orders, updating customer records, coordinating with internal departments and ensuring accurate, timely completion of all administrative tasks. Strong organisational and communication skills, with the ability to prioritise a busy workload, meet deadlines and maintain excellent attention to detail. A proactive and personable team player who builds strong customer relationships, consistently achieves service standards and contributes to improving customer satisfaction. Attributes: Fluent German/ bilingual A fast learner, who enjoys taking on new responsibilities Fantastic telephone manner, confident and engaging Confident conduction with script and relaying information Highly organised, dependable and professional, Ability to cope well in a fast-paced environment Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
Aug 08, 2026
Full time
German Speaking Customer Service Salary: £30,000 Benefits: Company bonus 10% (£3000) 25 days holiday Pension Private Medical Hybrid working 1-day a week Hours: Monday to Friday 9am to 5pm Duration: Permanent Our Client a Global market leader, a reputable well-known brand have an exciting opportunity for Customer Services in their German marketplace You will contribute to supporting in all aspects of the customer services procided This role requires a German Speaker and would really suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Previous Business or HR degree would work really well for this opportunity but not essential. Responsibilities: - Looking after the Internal Recruitment across office in Germany Experienced in delivering high-quality customer service via phone, email and face-to-face, ensuring every customer receives a professional, friendly and efficient experience. Confident in handling customer enquiries, resolving issues promptly and managing complaints with empathy while maintaining a positive customer journey. Skilled in processing orders, updating customer records, coordinating with internal departments and ensuring accurate, timely completion of all administrative tasks. Strong organisational and communication skills, with the ability to prioritise a busy workload, meet deadlines and maintain excellent attention to detail. A proactive and personable team player who builds strong customer relationships, consistently achieves service standards and contributes to improving customer satisfaction. Attributes: Fluent German/ bilingual A fast learner, who enjoys taking on new responsibilities Fantastic telephone manner, confident and engaging Confident conduction with script and relaying information Highly organised, dependable and professional, Ability to cope well in a fast-paced environment Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
German speaking Account Development Representative - Southampton - £28,000 plus uncapped bonus and excellent benefits - Hybrid role working from the office 4 days a week and 1 day from home Are you a fluent German speaker with a passion for sales and business development? Do you enjoy building relationships, uncovering new opportunities, and helping customers find the right solutions? We're looking for a motivated and ambitious German speaking Account Development Representative to join a fast-paced, growing global organisation. This is an excellent opportunity for someone who thrives on building relationships, uncovering opportunities, and turning conversations into commercial success. In this role, you'll be responsible for developing new business opportunities, nurturing existing customer relationships, and driving revenue growth across a defined territory or customer base. Key Responsibilities Proactively identify, engage and develop new business opportunities through outbound sales activity. Build and maintain strong relationships with existing customers to maximise account growth and retention. Follow up on leads, quotations and enquiries to convert opportunities into revenue. Achieve and exceed sales targets, call activity metrics and other key performance indicators. Maintain accurate customer records and sales activity within CRM systems. Work collaboratively with internal teams to coordinate large opportunities, quotations and customer projects. Monitor account performance and identify areas for growth and cross-selling opportunities. Provide exceptional customer service and timely responses to enquiries. Contribute to sales forecasting, budgeting and territory planning activities. What We're Looking For Languages - German and English essential Degree educated preferred, or a minimum of 3 years' experience in a sales, business development or account management environment. Previous experience in a high-volume outbound sales, telesales or customer contact centre setting is advantageous. Strong commercial awareness and the ability to understand sales metrics and performance data. Highly motivated, resilient and target-driven with a proven ability to achieve results. Strong relationship-building and customer engagement abilities. Comfortable managing multiple priorities in a fast-paced environment. Confident using CRM systems and sales tools. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 08, 2026
Full time
German speaking Account Development Representative - Southampton - £28,000 plus uncapped bonus and excellent benefits - Hybrid role working from the office 4 days a week and 1 day from home Are you a fluent German speaker with a passion for sales and business development? Do you enjoy building relationships, uncovering new opportunities, and helping customers find the right solutions? We're looking for a motivated and ambitious German speaking Account Development Representative to join a fast-paced, growing global organisation. This is an excellent opportunity for someone who thrives on building relationships, uncovering opportunities, and turning conversations into commercial success. In this role, you'll be responsible for developing new business opportunities, nurturing existing customer relationships, and driving revenue growth across a defined territory or customer base. Key Responsibilities Proactively identify, engage and develop new business opportunities through outbound sales activity. Build and maintain strong relationships with existing customers to maximise account growth and retention. Follow up on leads, quotations and enquiries to convert opportunities into revenue. Achieve and exceed sales targets, call activity metrics and other key performance indicators. Maintain accurate customer records and sales activity within CRM systems. Work collaboratively with internal teams to coordinate large opportunities, quotations and customer projects. Monitor account performance and identify areas for growth and cross-selling opportunities. Provide exceptional customer service and timely responses to enquiries. Contribute to sales forecasting, budgeting and territory planning activities. What We're Looking For Languages - German and English essential Degree educated preferred, or a minimum of 3 years' experience in a sales, business development or account management environment. Previous experience in a high-volume outbound sales, telesales or customer contact centre setting is advantageous. Strong commercial awareness and the ability to understand sales metrics and performance data. Highly motivated, resilient and target-driven with a proven ability to achieve results. Strong relationship-building and customer engagement abilities. Comfortable managing multiple priorities in a fast-paced environment. Confident using CRM systems and sales tools. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Our client, who are a global leader in colour management solutions across industries such as print, packaging, textiles and plastics, are looking for a Sales Engineer - Print & Packaging to join their team on a permanent basis in Germany This role is based in Germany with a hybrid working model and will require frequent travel across the territory to visit customers, partners, and industry stakeholders. The business offers a comprehensive portfolio of colour measurement instruments, software, and services used by leading printers, ink manufacturers, and global brands. Key responsibilities of the Sales Engineer - Print & Packaging job based in Germany: Develop and execute market segmentation strategies across the assigned territory in collaboration with the Business Development Manager. Engage directly with large printing organisations, ink manufacturers, and brand owners to drive sales growth. Support and grow business through local distributors, strengthening channel partnerships. Plan and deliver sales calls, product demonstrations, and technical presentations to promote solutions. Generate and qualify new sales leads to expand market share and pipeline opportunities. Provide market insight, including competitor activity, customer needs, and industry trends to management. Collaborate closely with technical support, marketing, and administrative teams to ensure successful project delivery. Support wider sales and marketing initiatives as required by management. Experience required for the Sales Engineer - Print & Packaging job based in Germany: Degree or diploma in industrial engineering, science, printing technology, or a related discipline. Extensive experience in sales or business development within the print and packaging industry. Strong understanding of printing processes and colour management systems (highly desirable). Excellent communication skills in both German and English (written and spoken). Proven ability to build relationships and work effectively with customers and internal teams. Self-motivated, proactive, and results-driven with strong organisational skills. If this Sales Engineer - Print & Packaging job in Germany could be of interest, please send your CV to (url removed) or call Ben on (phone number removed).
Aug 08, 2026
Full time
Our client, who are a global leader in colour management solutions across industries such as print, packaging, textiles and plastics, are looking for a Sales Engineer - Print & Packaging to join their team on a permanent basis in Germany This role is based in Germany with a hybrid working model and will require frequent travel across the territory to visit customers, partners, and industry stakeholders. The business offers a comprehensive portfolio of colour measurement instruments, software, and services used by leading printers, ink manufacturers, and global brands. Key responsibilities of the Sales Engineer - Print & Packaging job based in Germany: Develop and execute market segmentation strategies across the assigned territory in collaboration with the Business Development Manager. Engage directly with large printing organisations, ink manufacturers, and brand owners to drive sales growth. Support and grow business through local distributors, strengthening channel partnerships. Plan and deliver sales calls, product demonstrations, and technical presentations to promote solutions. Generate and qualify new sales leads to expand market share and pipeline opportunities. Provide market insight, including competitor activity, customer needs, and industry trends to management. Collaborate closely with technical support, marketing, and administrative teams to ensure successful project delivery. Support wider sales and marketing initiatives as required by management. Experience required for the Sales Engineer - Print & Packaging job based in Germany: Degree or diploma in industrial engineering, science, printing technology, or a related discipline. Extensive experience in sales or business development within the print and packaging industry. Strong understanding of printing processes and colour management systems (highly desirable). Excellent communication skills in both German and English (written and spoken). Proven ability to build relationships and work effectively with customers and internal teams. Self-motivated, proactive, and results-driven with strong organisational skills. If this Sales Engineer - Print & Packaging job in Germany could be of interest, please send your CV to (url removed) or call Ben on (phone number removed).
Your new company A global, award-winning, training provider based in the Swansea area. Your new role Business Development Assistant Role purpose - to support the Business Development function in delivering specific KPI's & targets within the region, by developing existing client relationships and qualifying and pursuing new client opportunities, building the company's brand and reputation in accordance with our values and mission statement. Working as part of a close-knit team, helping to raise the company profile by underpinning market-facing activity whilst supporting internal business development activities and processes. Key responsibilities Business Development Qualify all leads by converting to contact, tiering, and assigning. Set up appointments for Business Development Executives and Managers. Action post event delegate call feedback. Demand generation follow up for prospect and lapsed customer accounts. Create new prospect target lists using appropriate tools, resources, and systems. Create and distribute progress & performance reports. Event Success Check List Activity Promote events through appropriate social media channels. Conduct invite calls to VIPs for specific events. Facilitate tactical promotion communications where appropriate. Data Cleansing Activity Ensure all data in Salesforce records, contacts, or accounts is maintained, reviewed, and regularly cleansed. Ensure contact data held within Salesforce is kept up to date using relevant tools. Regularly review and check LinkedIn contact entry to Salesforce. Regularly maintain, review and update parent/sister company data management. Work with Data Analysts with the Data Analysis Support Team to profile target accounts. Other Meet any agreed KPIs set in relation to individual and team performance. Drive webinar attendance and trade event meetings. Build and maintain the company's brand and mission within the wider community. Support Country Lead and Business Development Managers in the tender process for any prospective customer procurement opportunities when applicable. Assist with the effective management of the invoicing and aged debt process for relevant accounts, ensuring customer invoices are paid in a timely manner. Provide excellent customer service to customer accounts when necessary. Carry out any ad-hoc Business Development/Sales admin duties when required. Carry out additional tasks as requested by the management team What you'll need to succeed Ideally, you'll have experience in a Sales or Marketing related role, or have transferable skills Sales focused with a creative flair. Able to work well under pressure. Fluent written and verbal communication skills in English and at least one other modern European language is desirable (German, Dutch & French are most in demand) Able to deliver against agreed KPIs and targets. Excellent interpersonal and presentation skills. Good IT Skills, including experience of working with all Microsoft Office products. Able to use social media platforms such as LinkedIn. Well-organised, able to plan and prioritise multiple tasks. Ability to use initiative and creativity. Excellent telephone manner, able to speak to customers over the phone confidently. Have a passion for delivering a world-class service. Ability to work autonomously and as part of a team. Ability to build relationships both internally and externally. Ability and desire to travel to events in Europe Experience in closing qualified leads. Experience of using Salesforce and Tableau. What you'll get in return This is a permanent role to start ASAP. Salary for the role is 25,415 per year, plus a quarterly bonus of 1000, so the OTE is 29,415 per year based on performance. Hybrid work available: 3 days in office, 2 days from home. Hours of work are Monday to Friday, 9am to 5pm (can be a little flexible with start and finish times if required). Office based in Swansea. Benefits include - 25 days per annum, plus bank holidays & pension, plus others. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Your new company A global, award-winning, training provider based in the Swansea area. Your new role Business Development Assistant Role purpose - to support the Business Development function in delivering specific KPI's & targets within the region, by developing existing client relationships and qualifying and pursuing new client opportunities, building the company's brand and reputation in accordance with our values and mission statement. Working as part of a close-knit team, helping to raise the company profile by underpinning market-facing activity whilst supporting internal business development activities and processes. Key responsibilities Business Development Qualify all leads by converting to contact, tiering, and assigning. Set up appointments for Business Development Executives and Managers. Action post event delegate call feedback. Demand generation follow up for prospect and lapsed customer accounts. Create new prospect target lists using appropriate tools, resources, and systems. Create and distribute progress & performance reports. Event Success Check List Activity Promote events through appropriate social media channels. Conduct invite calls to VIPs for specific events. Facilitate tactical promotion communications where appropriate. Data Cleansing Activity Ensure all data in Salesforce records, contacts, or accounts is maintained, reviewed, and regularly cleansed. Ensure contact data held within Salesforce is kept up to date using relevant tools. Regularly review and check LinkedIn contact entry to Salesforce. Regularly maintain, review and update parent/sister company data management. Work with Data Analysts with the Data Analysis Support Team to profile target accounts. Other Meet any agreed KPIs set in relation to individual and team performance. Drive webinar attendance and trade event meetings. Build and maintain the company's brand and mission within the wider community. Support Country Lead and Business Development Managers in the tender process for any prospective customer procurement opportunities when applicable. Assist with the effective management of the invoicing and aged debt process for relevant accounts, ensuring customer invoices are paid in a timely manner. Provide excellent customer service to customer accounts when necessary. Carry out any ad-hoc Business Development/Sales admin duties when required. Carry out additional tasks as requested by the management team What you'll need to succeed Ideally, you'll have experience in a Sales or Marketing related role, or have transferable skills Sales focused with a creative flair. Able to work well under pressure. Fluent written and verbal communication skills in English and at least one other modern European language is desirable (German, Dutch & French are most in demand) Able to deliver against agreed KPIs and targets. Excellent interpersonal and presentation skills. Good IT Skills, including experience of working with all Microsoft Office products. Able to use social media platforms such as LinkedIn. Well-organised, able to plan and prioritise multiple tasks. Ability to use initiative and creativity. Excellent telephone manner, able to speak to customers over the phone confidently. Have a passion for delivering a world-class service. Ability to work autonomously and as part of a team. Ability to build relationships both internally and externally. Ability and desire to travel to events in Europe Experience in closing qualified leads. Experience of using Salesforce and Tableau. What you'll get in return This is a permanent role to start ASAP. Salary for the role is 25,415 per year, plus a quarterly bonus of 1000, so the OTE is 29,415 per year based on performance. Hybrid work available: 3 days in office, 2 days from home. Hours of work are Monday to Friday, 9am to 5pm (can be a little flexible with start and finish times if required). Office based in Swansea. Benefits include - 25 days per annum, plus bank holidays & pension, plus others. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
German Speaking Customer Service Administrator Location: Liverpool / Hybrid (2 days from home) Salary: 27,256 Contract: Full time, Permanent Hours: Monday to Friday, 35 hours per week (8am - 4pm or 10am - 6pm) My client is looking to recruit a German Speaking Customer Service Administrator to work out of their main office in South Liverpool. The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising with customers and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information. The salary for this role is 27,256 per annum. Job Description: To accurately record orders received by telephone and e-mail for order processing. To deal with enquiries from customers by providing details on products, samples and prices. Provide sales support for the team, incorporating all administrative elements and contact. Update spreadsheets as and when required. Person Specification: Strong communicator who's fluent in German Previous experience in Client Support, Customer Service, Administration, Retail, Hospitality etc. Organised and professional Benefits of the role: Competitive Salary Monday to Friday (no weekends) Free onsite parking Learning & development opportunities Apply for this role now or email your cv directly to (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 08, 2026
Full time
German Speaking Customer Service Administrator Location: Liverpool / Hybrid (2 days from home) Salary: 27,256 Contract: Full time, Permanent Hours: Monday to Friday, 35 hours per week (8am - 4pm or 10am - 6pm) My client is looking to recruit a German Speaking Customer Service Administrator to work out of their main office in South Liverpool. The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising with customers and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information. The salary for this role is 27,256 per annum. Job Description: To accurately record orders received by telephone and e-mail for order processing. To deal with enquiries from customers by providing details on products, samples and prices. Provide sales support for the team, incorporating all administrative elements and contact. Update spreadsheets as and when required. Person Specification: Strong communicator who's fluent in German Previous experience in Client Support, Customer Service, Administration, Retail, Hospitality etc. Organised and professional Benefits of the role: Competitive Salary Monday to Friday (no weekends) Free onsite parking Learning & development opportunities Apply for this role now or email your cv directly to (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job Description: Customer Service Manager Retail Head Office Central London- 3 days Office/2 days WFH Are you an experienced Customer Service Manager looking for your next challenge within a fast-paced retail ecommerce environment? We're partnering with a lifestyle retailer to recruit a customer-focused leader who can drive service excellence, develop high-performing teams, and enhance the overall customer experience across multiple markets. Reporting to the Ecommerce Operations Manager, you'll lead both an in-house customer service team and outsourced contact centre partners, ensuring exceptional service delivery while improving operational efficiency and customer satisfaction. Key Responsibilities Lead, coach and develop the customer service team. Manage escalated customer queries and complaints. Oversee outsourced contact centre performance and service standards. Monitor and improve KPIs including response times, resolution rates and customer satisfaction. Analyse customer feedback and implement continuous improvements. Forecast customer contact volumes and plan resources effectively. Work closely with ecommerce, operations and logistics teams to improve the customer journey. Identify opportunities for automation and process improvements. About You 5+ years' customer service management experience within ecommerce, retail, fashion, homeware or lifestyle sectors. Experience managing both internal teams and outsourced customer service providers. Strong leadership and coaching skills. Proven track record of improving customer satisfaction and service performance. Experience using CRM systems such as Zendesk, Gorgias or similar platforms. Highly organised, analytical and solutions-focused. Excellent communication and stakeholder management skills. Desirable Additional European language skills (German, French, Italian or Spanish). Experience supporting international or European customer service operations. Apply today to learn more about this exciting opportunity!
Aug 07, 2026
Full time
Job Description: Customer Service Manager Retail Head Office Central London- 3 days Office/2 days WFH Are you an experienced Customer Service Manager looking for your next challenge within a fast-paced retail ecommerce environment? We're partnering with a lifestyle retailer to recruit a customer-focused leader who can drive service excellence, develop high-performing teams, and enhance the overall customer experience across multiple markets. Reporting to the Ecommerce Operations Manager, you'll lead both an in-house customer service team and outsourced contact centre partners, ensuring exceptional service delivery while improving operational efficiency and customer satisfaction. Key Responsibilities Lead, coach and develop the customer service team. Manage escalated customer queries and complaints. Oversee outsourced contact centre performance and service standards. Monitor and improve KPIs including response times, resolution rates and customer satisfaction. Analyse customer feedback and implement continuous improvements. Forecast customer contact volumes and plan resources effectively. Work closely with ecommerce, operations and logistics teams to improve the customer journey. Identify opportunities for automation and process improvements. About You 5+ years' customer service management experience within ecommerce, retail, fashion, homeware or lifestyle sectors. Experience managing both internal teams and outsourced customer service providers. Strong leadership and coaching skills. Proven track record of improving customer satisfaction and service performance. Experience using CRM systems such as Zendesk, Gorgias or similar platforms. Highly organised, analytical and solutions-focused. Excellent communication and stakeholder management skills. Desirable Additional European language skills (German, French, Italian or Spanish). Experience supporting international or European customer service operations. Apply today to learn more about this exciting opportunity!
Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Sales Executive to join a global US Owned Publications company. This is a fantastic opportunity to join an innovative company, who are based in Manchester City Centre Key Responsibilities: Development new business opportunities within the German speaking region. Educate potential customers on what the business does with the aim of selling advertising space & other Cloud based products Continue to service customers after the initial sale, building long term relationships allowing you to deliver results for the customers. Update database with customer information Generate, build and maintain close working relationships with clients Communication with customers via email and telephone Person Specification: Fluent in German A strong passion and desire to success within a Sales environment B2B telephone sales skills is an advantage but not essential Excellent communication and problem solving skills Able to deliver excellent customer service This is a full-time permanent position offering an attractive basic salary of 37,700 with a 55,000 OTE Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Aug 07, 2026
Full time
Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Sales Executive to join a global US Owned Publications company. This is a fantastic opportunity to join an innovative company, who are based in Manchester City Centre Key Responsibilities: Development new business opportunities within the German speaking region. Educate potential customers on what the business does with the aim of selling advertising space & other Cloud based products Continue to service customers after the initial sale, building long term relationships allowing you to deliver results for the customers. Update database with customer information Generate, build and maintain close working relationships with clients Communication with customers via email and telephone Person Specification: Fluent in German A strong passion and desire to success within a Sales environment B2B telephone sales skills is an advantage but not essential Excellent communication and problem solving skills Able to deliver excellent customer service This is a full-time permanent position offering an attractive basic salary of 37,700 with a 55,000 OTE Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Software Architect Royston, Hertfordshire 90,000 basic + bonus ( 100,000 OTE) On-site with flexibility Own the software vision for two global product platforms. This is a rare opportunity to take genuine architectural authority across an entire software ecosystem, not a slice of it. Our client is a global manufacturer of advanced precision machinery used in demanding, highly regulated production environments worldwide. Their Royston site is the global design authority for the product line, supported by manufacturing operations in the United States and China, and R&D teams in the UK, Germany and Asia. They currently run two established brands, each with its own software platform, its own hardware platform, and its own development team working largely independently. That is the problem you are being brought in to solve. You will be the person who understands both architectures at code level, forms a view on what should be shared, what should be merged, and what should stay deliberately different, and then sets the technical direction that takes those platforms into their next generation. What you will actually be doing Getting properly under the bonnet of two mature software architectures, mapping how they are built, why they were built that way, and where the structural risks and opportunities sit Defining the technical vision and roadmap for the next generation software platform, aligned to how the business wants to differentiate its two brands commercially Designing layered architectures that allow multiple teams, in multiple countries, to iterate quickly without tripping over each other Producing system architectures and high level product specifications for solutions that must be robust, scalable and secure Line managing a small UK software team of three to four engineers initially, with the German software team of a similar size expected to come under your remit over time Acting as the technical bridge into the Asia based R&D function, particularly around a growing portfolio of AI driven feature development Working across the full lifecycle, from early system definition through design, development, deployment and production support Holding developers to account on implementation quality, challenging approaches and mentoring where it counts Operating within an established Agile framework (SAFe or Scrum) The portfolio you will influence spans customer facing application software, advanced imaging and signal processing algorithms, embedded firmware on custom electronics, and internal production and R&D tooling. The technology The core application software runs on Windows IoT and is predominantly C and C++, with C# also in the estate. Around it sit custom electronics with their own firmware and embedded operating systems, AI and machine learning workstreams, and an emerging interest in connected and cloud enabled services. Cyber security, and the Cyber Resilience Act in particular, is a live and serious topic, because these are connected products going into industrial networks. What they need from you This is not a requirements engineering role and it is not a Scrum Master role with a new title. The team will only follow someone whose technical credibility is beyond question. Essential: A career that started in hands on software development and progressed upwards. You do not need to code daily, but you must be someone who could, and who has been genuinely excellent at it at some point Strong commercial development background in C, C++ and C#, with exposure to Python, .NET, Java or SQL welcome Experience architecting software that controls physical hardware. This is not enterprise software. The code drives a machine that does something in the real world, and it has to interact properly with electronics, sensors and mechanics Demonstrable experience operating as a software architect or technical authority within a complex, multi site organisation The ability to influence, persuade and align global teams without direct line authority Domain depth in at least one of: application software (industrial automation, networking protocols, UI frameworks), IoT and cloud development (Azure, AWS), AI and machine learning systems, cyber security, or embedded systems (RTOS, bare metal, hard real time) Highly desirable: Experience working across European, Asian and North American teams, and an instinct for how working and communication styles differ across those cultures Time spent living or working abroad Background in industrial automation, medical devices, robotics, defence or another regulated hardware led sector Travel and working pattern Expect to travel less than twenty percent of your time, but at least once a quarter, including regular trips to Germany and roughly quarterly visits to Asia. The role is primarily site based in Royston, with a discretionary hybrid policy in place. What is on offer 90,000 basic salary Annual bonus scheme taking realistic total earnings to around 100,000 25 days annual leave plus bank holidays Early finish on Fridays Enhanced work life balance policies, strong wellbeing focus and regular employee engagement events Genuine international exposure across a global engineering network Committed investment in training and technical development Why this one is worth a conversation Architect roles of this scope do not come up often. Most give you one platform, one team and a fixed direction. This gives you two platforms, three engineering locations, a blank sheet for the next generation, and the mandate to decide what it looks like. If you have built the technical foundation and you now want the influence that goes with it, this is the step. Apply with your CV for a confidential discussion, or contact Laurence or Andrew at KO2 Embedded Recruitment Solutions.
Aug 07, 2026
Full time
Software Architect Royston, Hertfordshire 90,000 basic + bonus ( 100,000 OTE) On-site with flexibility Own the software vision for two global product platforms. This is a rare opportunity to take genuine architectural authority across an entire software ecosystem, not a slice of it. Our client is a global manufacturer of advanced precision machinery used in demanding, highly regulated production environments worldwide. Their Royston site is the global design authority for the product line, supported by manufacturing operations in the United States and China, and R&D teams in the UK, Germany and Asia. They currently run two established brands, each with its own software platform, its own hardware platform, and its own development team working largely independently. That is the problem you are being brought in to solve. You will be the person who understands both architectures at code level, forms a view on what should be shared, what should be merged, and what should stay deliberately different, and then sets the technical direction that takes those platforms into their next generation. What you will actually be doing Getting properly under the bonnet of two mature software architectures, mapping how they are built, why they were built that way, and where the structural risks and opportunities sit Defining the technical vision and roadmap for the next generation software platform, aligned to how the business wants to differentiate its two brands commercially Designing layered architectures that allow multiple teams, in multiple countries, to iterate quickly without tripping over each other Producing system architectures and high level product specifications for solutions that must be robust, scalable and secure Line managing a small UK software team of three to four engineers initially, with the German software team of a similar size expected to come under your remit over time Acting as the technical bridge into the Asia based R&D function, particularly around a growing portfolio of AI driven feature development Working across the full lifecycle, from early system definition through design, development, deployment and production support Holding developers to account on implementation quality, challenging approaches and mentoring where it counts Operating within an established Agile framework (SAFe or Scrum) The portfolio you will influence spans customer facing application software, advanced imaging and signal processing algorithms, embedded firmware on custom electronics, and internal production and R&D tooling. The technology The core application software runs on Windows IoT and is predominantly C and C++, with C# also in the estate. Around it sit custom electronics with their own firmware and embedded operating systems, AI and machine learning workstreams, and an emerging interest in connected and cloud enabled services. Cyber security, and the Cyber Resilience Act in particular, is a live and serious topic, because these are connected products going into industrial networks. What they need from you This is not a requirements engineering role and it is not a Scrum Master role with a new title. The team will only follow someone whose technical credibility is beyond question. Essential: A career that started in hands on software development and progressed upwards. You do not need to code daily, but you must be someone who could, and who has been genuinely excellent at it at some point Strong commercial development background in C, C++ and C#, with exposure to Python, .NET, Java or SQL welcome Experience architecting software that controls physical hardware. This is not enterprise software. The code drives a machine that does something in the real world, and it has to interact properly with electronics, sensors and mechanics Demonstrable experience operating as a software architect or technical authority within a complex, multi site organisation The ability to influence, persuade and align global teams without direct line authority Domain depth in at least one of: application software (industrial automation, networking protocols, UI frameworks), IoT and cloud development (Azure, AWS), AI and machine learning systems, cyber security, or embedded systems (RTOS, bare metal, hard real time) Highly desirable: Experience working across European, Asian and North American teams, and an instinct for how working and communication styles differ across those cultures Time spent living or working abroad Background in industrial automation, medical devices, robotics, defence or another regulated hardware led sector Travel and working pattern Expect to travel less than twenty percent of your time, but at least once a quarter, including regular trips to Germany and roughly quarterly visits to Asia. The role is primarily site based in Royston, with a discretionary hybrid policy in place. What is on offer 90,000 basic salary Annual bonus scheme taking realistic total earnings to around 100,000 25 days annual leave plus bank holidays Early finish on Fridays Enhanced work life balance policies, strong wellbeing focus and regular employee engagement events Genuine international exposure across a global engineering network Committed investment in training and technical development Why this one is worth a conversation Architect roles of this scope do not come up often. Most give you one platform, one team and a fixed direction. This gives you two platforms, three engineering locations, a blank sheet for the next generation, and the mandate to decide what it looks like. If you have built the technical foundation and you now want the influence that goes with it, this is the step. Apply with your CV for a confidential discussion, or contact Laurence or Andrew at KO2 Embedded Recruitment Solutions.
German speaking Customer Service Executive Location : Leighton Buzzard, Bedfordshire (just 30 minutes by direct train from London Euston) Salary: 30,000 per annum, plus bonus opportunity Start Date : July/August 2026 About the Company Our client is a leading global manufacturer with an excellent reputation for quality and innovation. They are currently seeking a German speaking Customer Service Executive to join their friendly and collaborative international team. This is a fantastic opportunity for a customer focused professional who is looking to build their career within a successful, growing international business. The Role As a German speaking Customer Service Executive, you will provide comprehensive B2B customer support to clients and sales representatives across Germany. You'll play a key role in delivering exceptional customer service while ensuring the smooth processing of orders and export activities. Key Responsibilities Process and manage customer orders accurately and efficiently. Respond to customer enquiries promptly, providing effective solutions and outstanding service. Prepare and issue customer quotations. Support the external sales team, ensuring they have everything they need to succeed. Build and maintain strong relationships with customers. Liaise with internal departments to ensure orders are fulfilled smoothly. Attend weekly and monthly team meetings. About You Fluency in both German and English. Previous experience in customer service, administration, sales support or a similar office based role. Excellent communication and interpersonal skills. Strong organisational skills with exceptional attention to detail. The ability to prioritise a busy workload and work effectively under pressure A proactive attitude with the ability to work independently as well as part of a team. Salary 30,000 per annum plus bonus opportunities. Please apply today or contact Lisa Grimes for a confidential discussion.
Aug 07, 2026
Full time
German speaking Customer Service Executive Location : Leighton Buzzard, Bedfordshire (just 30 minutes by direct train from London Euston) Salary: 30,000 per annum, plus bonus opportunity Start Date : July/August 2026 About the Company Our client is a leading global manufacturer with an excellent reputation for quality and innovation. They are currently seeking a German speaking Customer Service Executive to join their friendly and collaborative international team. This is a fantastic opportunity for a customer focused professional who is looking to build their career within a successful, growing international business. The Role As a German speaking Customer Service Executive, you will provide comprehensive B2B customer support to clients and sales representatives across Germany. You'll play a key role in delivering exceptional customer service while ensuring the smooth processing of orders and export activities. Key Responsibilities Process and manage customer orders accurately and efficiently. Respond to customer enquiries promptly, providing effective solutions and outstanding service. Prepare and issue customer quotations. Support the external sales team, ensuring they have everything they need to succeed. Build and maintain strong relationships with customers. Liaise with internal departments to ensure orders are fulfilled smoothly. Attend weekly and monthly team meetings. About You Fluency in both German and English. Previous experience in customer service, administration, sales support or a similar office based role. Excellent communication and interpersonal skills. Strong organisational skills with exceptional attention to detail. The ability to prioritise a busy workload and work effectively under pressure A proactive attitude with the ability to work independently as well as part of a team. Salary 30,000 per annum plus bonus opportunities. Please apply today or contact Lisa Grimes for a confidential discussion.
Fire and Security Engineer, Security Biased, Door to Door Travel & No Call Out Rota: Location of works: Birmingham Salary Bracket: Up to £45,000 On target earnings (OTE): £53,000+ Industry: Security Systems Fire Systems Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Fire and Security Engineer for their team. Salary and Benefits - Fire and Security Engineer Basic Salary: Up to £45,000 Travel Time Paid: Door to Door Overtime: 1.5 Weekdays and Double Time on Saturdays and Sundays Annual Leave: 20 Days + Bank Holidays + 1 Day for Birthday Company Vehicle: Van or Car with Personal Use Key Responsibilities Fire and Security Engineer Carry out servicing and reactive maintenance on fire alarms, intruder alarm systems, access control systems and CCTV equipment Perform installation of fire alarms, intruder alarm systems, access control systems, and CCTV equipment Complete all work in accordance with current legislation and relevant British Standards Respond to and manage customer requests in a professional and timely manner Skills and experience Fire and Security Engineer: Minimum 3 years' experience installing and servicing electronic security systems Experience working with Fire Alarms, Intruder Alarms, CCTV and Access Control Ability to work independently Strong fault-finding and system servicing skills Full UK Driving Licence (clean licence preferred) Must be eligible for enhanced security screening Fluent in German (Preference but not essential) Why Join this Company? Market Position: A well-established and forward-thinking organisation recognised as a leader within its sector, delivering innovative security and fire solutions. Work Culture: A highly collaborative, purpose-driven team with strong industry expertise, shared knowledge, and opportunities for professional growth. Apply through 4way Recruitment Today! If you're an experienced Fire and Security Engineer based in or near Birmingham , this is your chance to join a respected company offering real work-life balance, strong earning potential, and professional development. 4way Recruitment are specialists in Fire & Security, Mechanical & Electrical recruitment. Since 2015, our focus has been connecting the right people with the right opportunities. Security Engineer Security Service Engineer Security Install Engineer CCTV Engineer Intruder Alarm Engineer Access Control Engineer IP Security Systems Security Systems Engineer 18th Edition Fire and Security Fire Alarms Indeed Tag: IND-MIDS
Aug 07, 2026
Full time
Fire and Security Engineer, Security Biased, Door to Door Travel & No Call Out Rota: Location of works: Birmingham Salary Bracket: Up to £45,000 On target earnings (OTE): £53,000+ Industry: Security Systems Fire Systems Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Fire and Security Engineer for their team. Salary and Benefits - Fire and Security Engineer Basic Salary: Up to £45,000 Travel Time Paid: Door to Door Overtime: 1.5 Weekdays and Double Time on Saturdays and Sundays Annual Leave: 20 Days + Bank Holidays + 1 Day for Birthday Company Vehicle: Van or Car with Personal Use Key Responsibilities Fire and Security Engineer Carry out servicing and reactive maintenance on fire alarms, intruder alarm systems, access control systems and CCTV equipment Perform installation of fire alarms, intruder alarm systems, access control systems, and CCTV equipment Complete all work in accordance with current legislation and relevant British Standards Respond to and manage customer requests in a professional and timely manner Skills and experience Fire and Security Engineer: Minimum 3 years' experience installing and servicing electronic security systems Experience working with Fire Alarms, Intruder Alarms, CCTV and Access Control Ability to work independently Strong fault-finding and system servicing skills Full UK Driving Licence (clean licence preferred) Must be eligible for enhanced security screening Fluent in German (Preference but not essential) Why Join this Company? Market Position: A well-established and forward-thinking organisation recognised as a leader within its sector, delivering innovative security and fire solutions. Work Culture: A highly collaborative, purpose-driven team with strong industry expertise, shared knowledge, and opportunities for professional growth. Apply through 4way Recruitment Today! If you're an experienced Fire and Security Engineer based in or near Birmingham , this is your chance to join a respected company offering real work-life balance, strong earning potential, and professional development. 4way Recruitment are specialists in Fire & Security, Mechanical & Electrical recruitment. Since 2015, our focus has been connecting the right people with the right opportunities. Security Engineer Security Service Engineer Security Install Engineer CCTV Engineer Intruder Alarm Engineer Access Control Engineer IP Security Systems Security Systems Engineer 18th Edition Fire and Security Fire Alarms Indeed Tag: IND-MIDS
Fire and Security Engineer, Security Biased, Door to Door Travel & No Call Out Rota: Location of works: Slough - to cover the M4 Corridor Salary Bracket: Up to £45,000 On target earnings (OTE): £53,000+ Industry: Security Systems Fire Systems Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Fire and Security Engineer for their team. Salary and Benefits - Fire and Security Engineer Basic Salary: Up to £45,000 Travel Time Paid: Door to Door Overtime: 1.5 Weekdays and Double Time on Saturdays and Sundays Annual Leave: 20 Days + Bank Holidays + 1 Day for Birthday Company Vehicle: Van or Car with Personal Use Key Responsibilities Fire and Security Engineer Carry out servicing and reactive maintenance on fire alarms, intruder alarm systems, access control systems and CCTV equipment Perform installation of fire alarms, intruder alarm systems, access control systems, and CCTV equipment Complete all work in accordance with current legislation and relevant British Standards Respond to and manage customer requests in a professional and timely manner Skills and experience Fire and Security Engineer: Minimum 3 years' experience installing and servicing electronic security systems Experience working with Fire Alarms, Intruder Alarms, CCTV and Access Control Ability to work independently Strong fault-finding and system servicing skills Full UK Driving Licence (clean licence preferred) Must be eligible for enhanced security screening Fluent in German (Preference but not essential) Why Join this Company? Market Position: A well-established and forward-thinking organisation recognised as a leader within its sector, delivering innovative security and fire solutions. Work Culture: A highly collaborative, purpose-driven team with strong industry expertise, shared knowledge, and opportunities for professional growth. Apply through 4way Recruitment Today! If you're an experienced Fire and Security Engineer based in or near Slough , this is your chance to join a respected company offering real work-life balance, strong earning potential, and professional development. 4way Recruitment are specialists in Fire & Security, Mechanical & Electrical recruitment. Since 2015, our focus has been connecting the right people with the right opportunities. Security Engineer Security Service Engineer Security Install Engineer CCTV Engineer Intruder Alarm Engineer Access Control Engineer IP Security Systems Security Systems Engineer 18th Edition Fire and Security Fire Alarms Indeed Tag: IND-LON
Aug 07, 2026
Full time
Fire and Security Engineer, Security Biased, Door to Door Travel & No Call Out Rota: Location of works: Slough - to cover the M4 Corridor Salary Bracket: Up to £45,000 On target earnings (OTE): £53,000+ Industry: Security Systems Fire Systems Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Fire and Security Engineer for their team. Salary and Benefits - Fire and Security Engineer Basic Salary: Up to £45,000 Travel Time Paid: Door to Door Overtime: 1.5 Weekdays and Double Time on Saturdays and Sundays Annual Leave: 20 Days + Bank Holidays + 1 Day for Birthday Company Vehicle: Van or Car with Personal Use Key Responsibilities Fire and Security Engineer Carry out servicing and reactive maintenance on fire alarms, intruder alarm systems, access control systems and CCTV equipment Perform installation of fire alarms, intruder alarm systems, access control systems, and CCTV equipment Complete all work in accordance with current legislation and relevant British Standards Respond to and manage customer requests in a professional and timely manner Skills and experience Fire and Security Engineer: Minimum 3 years' experience installing and servicing electronic security systems Experience working with Fire Alarms, Intruder Alarms, CCTV and Access Control Ability to work independently Strong fault-finding and system servicing skills Full UK Driving Licence (clean licence preferred) Must be eligible for enhanced security screening Fluent in German (Preference but not essential) Why Join this Company? Market Position: A well-established and forward-thinking organisation recognised as a leader within its sector, delivering innovative security and fire solutions. Work Culture: A highly collaborative, purpose-driven team with strong industry expertise, shared knowledge, and opportunities for professional growth. Apply through 4way Recruitment Today! If you're an experienced Fire and Security Engineer based in or near Slough , this is your chance to join a respected company offering real work-life balance, strong earning potential, and professional development. 4way Recruitment are specialists in Fire & Security, Mechanical & Electrical recruitment. Since 2015, our focus has been connecting the right people with the right opportunities. Security Engineer Security Service Engineer Security Install Engineer CCTV Engineer Intruder Alarm Engineer Access Control Engineer IP Security Systems Security Systems Engineer 18th Edition Fire and Security Fire Alarms Indeed Tag: IND-LON
German Speaking Customer Service & Key Account Representative Hull Up to £40,000 Permanent Are you fluent in German and experienced in managing key customer accounts, customer orders and long-term business relationships? I'm working exclusively on an opportunity with a major international organisation in the Hull area that is looking to appoint an experienced German Speaking Customer Service & Key Account Representative . This is far more than a traditional customer service role. You'll take ownership of key customer relationships and manage customer orders from initial enquiry through to delivery and invoicing, working closely with internal sales, logistics and supply chain teams. The role You will: Act as a key day-to-day contact for German-speaking customers. Manage customer orders accurately from initial enquiry through to delivery and invoicing. Develop and maintain strong relationships with key customer accounts. Coordinate customer requirements and ensure a consistently high level of service. Work closely with Sales, Logistics and other internal teams to resolve issues quickly. Maintain accurate customer and order information within internal systems. Proactively manage customer expectations and build strong long-term relationships. What we're looking for You will need: Fluent German , with the confidence to hold professional conversations with customers. Excellent written and spoken English. Previous experience within customer management or account management. Strong Key Account Management experience . Experience managing customer orders and ongoing business relationships. Excellent communication and relationship-building skills. Strong attention to detail and the ability to manage multiple priorities. A proactive, self-motivated approach. Experience using SAP and Microsoft Office would be highly advantageous. Experience within manufacturing, logistics, supply chain, export, international order management or a similar environment would be particularly relevant. Salary Up to £40,000 depending on experience This is an excellent opportunity to join a large, established international organisation in a highly visible customer-facing role with genuine responsibility for key accounts and international customer relationships. Interested? Apply today or contact Naomi Coates at Winsearch for a confidential conversation. German Speaking Customer Service Key Accounts Order Management Customer Operations Hull INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Aug 07, 2026
Full time
German Speaking Customer Service & Key Account Representative Hull Up to £40,000 Permanent Are you fluent in German and experienced in managing key customer accounts, customer orders and long-term business relationships? I'm working exclusively on an opportunity with a major international organisation in the Hull area that is looking to appoint an experienced German Speaking Customer Service & Key Account Representative . This is far more than a traditional customer service role. You'll take ownership of key customer relationships and manage customer orders from initial enquiry through to delivery and invoicing, working closely with internal sales, logistics and supply chain teams. The role You will: Act as a key day-to-day contact for German-speaking customers. Manage customer orders accurately from initial enquiry through to delivery and invoicing. Develop and maintain strong relationships with key customer accounts. Coordinate customer requirements and ensure a consistently high level of service. Work closely with Sales, Logistics and other internal teams to resolve issues quickly. Maintain accurate customer and order information within internal systems. Proactively manage customer expectations and build strong long-term relationships. What we're looking for You will need: Fluent German , with the confidence to hold professional conversations with customers. Excellent written and spoken English. Previous experience within customer management or account management. Strong Key Account Management experience . Experience managing customer orders and ongoing business relationships. Excellent communication and relationship-building skills. Strong attention to detail and the ability to manage multiple priorities. A proactive, self-motivated approach. Experience using SAP and Microsoft Office would be highly advantageous. Experience within manufacturing, logistics, supply chain, export, international order management or a similar environment would be particularly relevant. Salary Up to £40,000 depending on experience This is an excellent opportunity to join a large, established international organisation in a highly visible customer-facing role with genuine responsibility for key accounts and international customer relationships. Interested? Apply today or contact Naomi Coates at Winsearch for a confidential conversation. German Speaking Customer Service Key Accounts Order Management Customer Operations Hull INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Aug 07, 2026
Full time
Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Customer Service Advisor Location: Newton Abbot (Office-based) Pay: £12.83 per hour Hours: 37.5 hours per week, 9am to 5:30pm We are currently recruiting for Customer Service Advisors to join a busy and supportive team on a temporary basis, for our client in Newton Abbot. While these roles are initially temporary, there may be opportunities for longer-term positions for the right candidates. This is a fantastic opportunity for individuals with customer service experience who enjoy helping people, solving problems, and delivering a high standard of support across multiple channels. About the Role As a Customer Service Advisor, you will be the first point of contact for customers and business partners, providing support via email and live chat, as well as social channels. You will play a key role in delivering a professional, friendly, and efficient service, ensuring every interaction reflects the brand positively. Your responsibilities will include handling customer queries such as delivery issues, parcel tracking, returns, and general account support. You will take ownership of customer cases, working them through to resolution while maintaining clear and timely communication throughout. You will also handle complaints with empathy and professionalism, working within established processes and collaborating with senior team members when needed. Building strong customer relationships and ensuring a positive experience will be at the heart of everything you do. What We re Looking For We re looking for individuals who are confident communicators with a genuine passion for customer service. You should have previous experience in a customer-facing role and be comfortable working across digital communication channels. Key skills and attributes include: Strong written and verbal communication skills A professional and approachable manner Good problem-solving ability and attention to detail Ability to manage your own workload and work independently A positive, reliable, and self-motivated attitude Comfortable using computer systems and learning new tools Prior experience working with social media or live chat support is advantageous, as is the ability to speak an additional language (Spanish, Italian, German or French). Working Pattern & Pay Training Period: 2 weeks of in-office training, Monday to Friday 9am to 5:30pm Post-Training Schedule: Working days will follow a rota of 5 days out of 7, which will include one weekend day Hours: 37.5 hours per week, 9am to 5:30pm with a 1 hour unpaid lunch Pay rate: £12.83 per hour, which is equivalent to an annual salary of £25,032.35 Location & Environment This is an office-based role in Newton Abbot. There is plenty of on-site parking available but it is on a first-come, first-served basis. You ll be joining a collaborative and welcoming team environment where support and development are a top priority. This is an excellent opportunity to join a truly fantastic team and brand. If this sounds like the role for you, and you d love to see what you can bring to the team, click apply and we will contact you to discuss further.
Aug 06, 2026
Seasonal
Customer Service Advisor Location: Newton Abbot (Office-based) Pay: £12.83 per hour Hours: 37.5 hours per week, 9am to 5:30pm We are currently recruiting for Customer Service Advisors to join a busy and supportive team on a temporary basis, for our client in Newton Abbot. While these roles are initially temporary, there may be opportunities for longer-term positions for the right candidates. This is a fantastic opportunity for individuals with customer service experience who enjoy helping people, solving problems, and delivering a high standard of support across multiple channels. About the Role As a Customer Service Advisor, you will be the first point of contact for customers and business partners, providing support via email and live chat, as well as social channels. You will play a key role in delivering a professional, friendly, and efficient service, ensuring every interaction reflects the brand positively. Your responsibilities will include handling customer queries such as delivery issues, parcel tracking, returns, and general account support. You will take ownership of customer cases, working them through to resolution while maintaining clear and timely communication throughout. You will also handle complaints with empathy and professionalism, working within established processes and collaborating with senior team members when needed. Building strong customer relationships and ensuring a positive experience will be at the heart of everything you do. What We re Looking For We re looking for individuals who are confident communicators with a genuine passion for customer service. You should have previous experience in a customer-facing role and be comfortable working across digital communication channels. Key skills and attributes include: Strong written and verbal communication skills A professional and approachable manner Good problem-solving ability and attention to detail Ability to manage your own workload and work independently A positive, reliable, and self-motivated attitude Comfortable using computer systems and learning new tools Prior experience working with social media or live chat support is advantageous, as is the ability to speak an additional language (Spanish, Italian, German or French). Working Pattern & Pay Training Period: 2 weeks of in-office training, Monday to Friday 9am to 5:30pm Post-Training Schedule: Working days will follow a rota of 5 days out of 7, which will include one weekend day Hours: 37.5 hours per week, 9am to 5:30pm with a 1 hour unpaid lunch Pay rate: £12.83 per hour, which is equivalent to an annual salary of £25,032.35 Location & Environment This is an office-based role in Newton Abbot. There is plenty of on-site parking available but it is on a first-come, first-served basis. You ll be joining a collaborative and welcoming team environment where support and development are a top priority. This is an excellent opportunity to join a truly fantastic team and brand. If this sounds like the role for you, and you d love to see what you can bring to the team, click apply and we will contact you to discuss further.
My client is a well known and well established motor vehicle sales, service, and MOT test centre.From the look of their online reviews they pride themselves on giving the best possible sales and service out there and are a credit to the trade. Specialising in German and other European models they give customers all their knowledge which means guaranteed repeat business for the future. Salary and Benefits of a senior vehicle technician 33-40k basic depending on experience Parking available close to the garage and its near the train station Some Overtime available Continuous further manufacturers training 20 days holiday + 8 Bank Holidays Due to expansion they are recruiting for a Senior Vehicle Technician , you will be:- Based from their garage in Godalming in Surrey Working 8.30am till 5.30pm Monday to Friday with 30 minutes for lunch Doing vehicle diagnostics and repairs on a range of vehicles - BMW, SEAT, VW, Skoda, Audi, and Mini Some MOT testing if you have the experience Skills / experience needed to be a senior vehicle technician Living within travelling distance to Godalming in Surrey NVQ Level 3 vehicle maintenance would be ideal, they would also consider someone with level 2 but with a good few years in the industry Having your MOT cert would be beneficial but is not essential You need a good track record working as a vehicle technician with a main dealer or independent garage Vehicle diagnostics experience is needed Experience with SEAT, Skoda, BMW, AUDI and VW would be very advantageous For an immediate interview contact Adam Southam In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide FRONTrunner Recruitment Ltd. with proof of identity as well as proof of eligibility to work in the United Kingdom.
Aug 06, 2026
Full time
My client is a well known and well established motor vehicle sales, service, and MOT test centre.From the look of their online reviews they pride themselves on giving the best possible sales and service out there and are a credit to the trade. Specialising in German and other European models they give customers all their knowledge which means guaranteed repeat business for the future. Salary and Benefits of a senior vehicle technician 33-40k basic depending on experience Parking available close to the garage and its near the train station Some Overtime available Continuous further manufacturers training 20 days holiday + 8 Bank Holidays Due to expansion they are recruiting for a Senior Vehicle Technician , you will be:- Based from their garage in Godalming in Surrey Working 8.30am till 5.30pm Monday to Friday with 30 minutes for lunch Doing vehicle diagnostics and repairs on a range of vehicles - BMW, SEAT, VW, Skoda, Audi, and Mini Some MOT testing if you have the experience Skills / experience needed to be a senior vehicle technician Living within travelling distance to Godalming in Surrey NVQ Level 3 vehicle maintenance would be ideal, they would also consider someone with level 2 but with a good few years in the industry Having your MOT cert would be beneficial but is not essential You need a good track record working as a vehicle technician with a main dealer or independent garage Vehicle diagnostics experience is needed Experience with SEAT, Skoda, BMW, AUDI and VW would be very advantageous For an immediate interview contact Adam Southam In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide FRONTrunner Recruitment Ltd. with proof of identity as well as proof of eligibility to work in the United Kingdom.
Are you a Customer Service Champion with excellent German communication skills? Are you passionate about delivering exceptional service and solving customers' problems? Our client, a fast-growing organisation in Guildford, is seeking a Temporary German speaking Customer Service Advisor to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What's in it for you? A great place to work with a fun and supportive environment Office-based role in Guildford Competitive hourly rate ( 14) Temporary position initially for one month, with potential for extension Full-time working hours (9am - 5.30pm with 1-hour unpaid lunch break) Opportunity to make a positive impact and be a Brand Ambassador for the organisation Responsibilities: Manage incoming contacts from German customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using the appropriate tools Maintain detailed records of customer interactions and process customer accounts Be a Brand Ambassador for the organisation, representing their values and commitment to excellent service Required Skills and Experience: Excellent German written communication skills with a keen attention to detail Customer-focused mindset, always striving to go above and beyond Prior experience in a customer service environment is preferred Affinity with technical product support is a plus Join our client's team and enjoy a rewarding temporary role, where you can showcase your German customer service skills and make a difference. If you are enthusiastic, dedicated, and ready for a new challenge, please apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 05, 2026
Seasonal
Are you a Customer Service Champion with excellent German communication skills? Are you passionate about delivering exceptional service and solving customers' problems? Our client, a fast-growing organisation in Guildford, is seeking a Temporary German speaking Customer Service Advisor to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What's in it for you? A great place to work with a fun and supportive environment Office-based role in Guildford Competitive hourly rate ( 14) Temporary position initially for one month, with potential for extension Full-time working hours (9am - 5.30pm with 1-hour unpaid lunch break) Opportunity to make a positive impact and be a Brand Ambassador for the organisation Responsibilities: Manage incoming contacts from German customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using the appropriate tools Maintain detailed records of customer interactions and process customer accounts Be a Brand Ambassador for the organisation, representing their values and commitment to excellent service Required Skills and Experience: Excellent German written communication skills with a keen attention to detail Customer-focused mindset, always striving to go above and beyond Prior experience in a customer service environment is preferred Affinity with technical product support is a plus Join our client's team and enjoy a rewarding temporary role, where you can showcase your German customer service skills and make a difference. If you are enthusiastic, dedicated, and ready for a new challenge, please apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays 28,000- 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Aug 05, 2026
Full time
Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays 28,000- 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
