A reputable housing provider is seeking an experienced Private Sector Housing Manager to lead the delivery of its Private Sector Housing service. This is an excellent opportunity for a senior housing professional with a strong background in private sector housing enforcement, licensing, housing standards and regulatory compliance . Rate: £400-£450 per day (Inside IR35) Location: London (Hybrid Working) Flexibility: Hybrid Contract: Interim / Full-TimeYou will lead a multidisciplinary team responsible for improving housing conditions across the private rented sector, ensuring compliance with housing legislation, driving service improvements and delivering a high-quality, customer-focused service. The successful candidate will work closely with senior leadership, internal departments and external partners to deliver statutory housing functions and support the implementation of new legislation, including the Renters' Rights Act 2025 . Key Responsibilities Lead and manage the Private Sector Housing team, overseeing enforcement, licensing and housing standards functions. Deliver statutory duties under the Housing Act 2004 , including HHSRS inspections , licensing schemes and enforcement activity. Lead on the implementation of the Renters' Rights Act 2025 , ensuring the service remains compliant with changing legislation and regulatory requirements. Manage complex enforcement cases, including Civil Financial Penalties, Rent Repayment Orders, prosecutions, landlord banning orders and other regulatory interventions. Oversee mandatory, additional and selective licensing schemes, supporting the development and expansion of licensing programmes. Manage inspection programmes, empty homes initiatives, property standards and tenancy-related investigations. Develop and implement service improvements, policies and operational procedures to enhance performance and deliver excellent outcomes for residents. Monitor service performance, analyse data and produce reports for senior management, ensuring key performance indicators and statutory obligations are achieved. Manage budgets, resources and workforce planning to deliver an efficient, value-for-money service. Build effective partnerships with Legal Services, Planning, Building Control, Fire Service, Police and other key stakeholders. Provide expert technical advice and guidance to senior leaders, elected members and operational teams on all aspects of private sector housing legislation and enforcement. Lead, coach and develop a high-performing team, promoting a culture of continuous improvement and excellent customer service. About You Significant experience managing Private Sector Housing, Housing Standards or Environmental Health services within a local authority or similar housing organisation. Extensive knowledge of the Housing Act 2004 , Housing Health and Safety Rating System (HHSRS) and private sector housing legislation. Strong understanding of the Renters' Rights Act 2025 , licensing regimes and regulatory enforcement. Experience leading complex investigations, enforcement action and legal case preparation. Proven experience managing teams, budgets, service performance and organisational change. Strong leadership, communication and stakeholder management skills, with the ability to influence at all levels. Excellent analytical and problem-solving skills, with experience using performance data to drive service improvement. Essential Experience Private Sector Housing Enforcement Housing Act 2004 & HHSRS Mandatory, Additional & Selective Licensing Renters' Rights Act 2025 Civil Financial Penalties & Rent Repayment Orders Regulatory Compliance & Enforcement Team Leadership & Performance Management Local Authority or Housing Sector experience Apply Now If you're an experienced Private Sector Housing Manager looking for your next interim contract and have a proven track record of leading high-performing private sector housing services, we'd love to hear from you. Apply today with your most up-to-date CV.
Aug 01, 2026
Seasonal
A reputable housing provider is seeking an experienced Private Sector Housing Manager to lead the delivery of its Private Sector Housing service. This is an excellent opportunity for a senior housing professional with a strong background in private sector housing enforcement, licensing, housing standards and regulatory compliance . Rate: £400-£450 per day (Inside IR35) Location: London (Hybrid Working) Flexibility: Hybrid Contract: Interim / Full-TimeYou will lead a multidisciplinary team responsible for improving housing conditions across the private rented sector, ensuring compliance with housing legislation, driving service improvements and delivering a high-quality, customer-focused service. The successful candidate will work closely with senior leadership, internal departments and external partners to deliver statutory housing functions and support the implementation of new legislation, including the Renters' Rights Act 2025 . Key Responsibilities Lead and manage the Private Sector Housing team, overseeing enforcement, licensing and housing standards functions. Deliver statutory duties under the Housing Act 2004 , including HHSRS inspections , licensing schemes and enforcement activity. Lead on the implementation of the Renters' Rights Act 2025 , ensuring the service remains compliant with changing legislation and regulatory requirements. Manage complex enforcement cases, including Civil Financial Penalties, Rent Repayment Orders, prosecutions, landlord banning orders and other regulatory interventions. Oversee mandatory, additional and selective licensing schemes, supporting the development and expansion of licensing programmes. Manage inspection programmes, empty homes initiatives, property standards and tenancy-related investigations. Develop and implement service improvements, policies and operational procedures to enhance performance and deliver excellent outcomes for residents. Monitor service performance, analyse data and produce reports for senior management, ensuring key performance indicators and statutory obligations are achieved. Manage budgets, resources and workforce planning to deliver an efficient, value-for-money service. Build effective partnerships with Legal Services, Planning, Building Control, Fire Service, Police and other key stakeholders. Provide expert technical advice and guidance to senior leaders, elected members and operational teams on all aspects of private sector housing legislation and enforcement. Lead, coach and develop a high-performing team, promoting a culture of continuous improvement and excellent customer service. About You Significant experience managing Private Sector Housing, Housing Standards or Environmental Health services within a local authority or similar housing organisation. Extensive knowledge of the Housing Act 2004 , Housing Health and Safety Rating System (HHSRS) and private sector housing legislation. Strong understanding of the Renters' Rights Act 2025 , licensing regimes and regulatory enforcement. Experience leading complex investigations, enforcement action and legal case preparation. Proven experience managing teams, budgets, service performance and organisational change. Strong leadership, communication and stakeholder management skills, with the ability to influence at all levels. Excellent analytical and problem-solving skills, with experience using performance data to drive service improvement. Essential Experience Private Sector Housing Enforcement Housing Act 2004 & HHSRS Mandatory, Additional & Selective Licensing Renters' Rights Act 2025 Civil Financial Penalties & Rent Repayment Orders Regulatory Compliance & Enforcement Team Leadership & Performance Management Local Authority or Housing Sector experience Apply Now If you're an experienced Private Sector Housing Manager looking for your next interim contract and have a proven track record of leading high-performing private sector housing services, we'd love to hear from you. Apply today with your most up-to-date CV.
A leading international CRO is seeking an experienced scientific leader to head its ADA Immunoassay Bioanalysis function. This is a senior leadership role combining scientific expertise, operational management and commercial responsibility. You'll lead a high-performing team, ensure the delivery of high-quality bioanalytical services, and help drive the continued growth of the business. Key Responsibilities Provide scientific, operational and strategic leadership for the ADA Immunoassay Bioanalysis function Lead, develop and mentor a high-performing team Ensure compliance with GLP, GCP and regulatory requirements Manage departmental budgets, KPIs and profitability Oversee resource planning, capacity management and continuous improvement initiatives Ensure efficient and compliant project delivery, acting as Study Director, PI or Analytical Project Manager where required Maintain audit readiness and manage CAPAs Partner with Business Development to support new and existing client relationships Represent the department at client meetings, audits and industry events About You Extensive experience in ADA, immunogenicity or immunoassay bioanalysis Strong understanding of GLP, GCP and bioanalytical regulations Proven leadership experience within a CRO, pharmaceutical or biotechnology environment Experience managing teams, budgets and operational performance Strong client-facing and stakeholder management skills Commercially aware with a passion for scientific excellence What's on Offer? Opportunity to lead a key scientific function within a growing international CRO Significant influence on strategy, operations and business growth Collaborative environment with excellent career development opportunities Interested in leading a talented team and shaping the future of ADA bioanalysis? We'd love to hear from you.
Aug 01, 2026
Full time
A leading international CRO is seeking an experienced scientific leader to head its ADA Immunoassay Bioanalysis function. This is a senior leadership role combining scientific expertise, operational management and commercial responsibility. You'll lead a high-performing team, ensure the delivery of high-quality bioanalytical services, and help drive the continued growth of the business. Key Responsibilities Provide scientific, operational and strategic leadership for the ADA Immunoassay Bioanalysis function Lead, develop and mentor a high-performing team Ensure compliance with GLP, GCP and regulatory requirements Manage departmental budgets, KPIs and profitability Oversee resource planning, capacity management and continuous improvement initiatives Ensure efficient and compliant project delivery, acting as Study Director, PI or Analytical Project Manager where required Maintain audit readiness and manage CAPAs Partner with Business Development to support new and existing client relationships Represent the department at client meetings, audits and industry events About You Extensive experience in ADA, immunogenicity or immunoassay bioanalysis Strong understanding of GLP, GCP and bioanalytical regulations Proven leadership experience within a CRO, pharmaceutical or biotechnology environment Experience managing teams, budgets and operational performance Strong client-facing and stakeholder management skills Commercially aware with a passion for scientific excellence What's on Offer? Opportunity to lead a key scientific function within a growing international CRO Significant influence on strategy, operations and business growth Collaborative environment with excellent career development opportunities Interested in leading a talented team and shaping the future of ADA bioanalysis? We'd love to hear from you.
Are you interested in identifying and nurturing real world benefit from academic research? The University is looking for an enthusiastic and dynamic individual to join the Faculty of Health and Medical Sciences (FHMS) as a Senior Impact Officer, supporting our university ambition to translate high quality research to real world impact and societal benefit. In this role, you will be based within the FHMS Faculty Research and Innovation Office (FRIO) on our Manor Park campus. You will play a key part in the preparing our route to success for REF 2029 in addition to our ongoing Impact activities. You will work closely with our academics, researchers and professional services colleagues, building strong relationships and really getting to know our research. The role Our Senior Impact Officers play a proactive role in facilitating and coordinating impact activity, being the first point of contact and galvanising the network of impact support across the university and beyond. In the role, you will confidently use your strong interpersonal and communication skills to stimulate discussion and share best practice around routes to impact and real world benefit. You will support the generation of impact case studies for future research assessment exercises and external audiences. You will have the opportunity to work alongside a broad range of academics and other research users to capture, evaluate and communicate research impact, allowing us to better understand and navigate the complexities of how research can impact end users in a whole range of fields. You'll have the freedom and autonomy to take a proactive approach to problem solving using your initiative, experience, and judgement whilst being supported within the Research, Innovation and Impact directorate by your counterparts and colleagues. About you To be successful in the role, you'll need strong interpersonal and communication skills combined with excellent project/organisational skills. Ideally, you will be familiar with, or will have experience working in, a research or knowledge exchange environment. You will also have an understanding of impact within the higher education sector. This role will work closely with our academics, so you will need to be able to understand complex and specialised information and be able to communicate this to non-specialists. Visibility and communication and delivery are key to the success of this role. You will enjoy working autonomously and will relish the opportunity to really make your mark on our impact outcomes at the University. The ideal candidate will also have experience of the research excellence framework (REF). What we can offer With the buzz of student life and superb working facilities, the University of Surrey is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment. In addition to a competitive salary, you will receive an annual incremental pay rise, generous annual leave entitlement of 25 days holiday plus 7 university closure days and 8 bank holidays, a market leading pension, access to world-class leisure facilities on campus, a range of travel schemes, and supportive family friendly benefits including an excellent on-site nursery. We work flexibly by encouraging hybrid working with 60% office presence enabling a flexible work/life balance. Further Information To apply for this role, please upload a CV and cover letter detailing why you are interested in applying and what skills and experience you could bring to the role. There are also some criteria questions to answer. For informal enquiries please contact: Ivelina Yonova - Faculty Research and Innovation Manager - Interviews are provisionally scheduled to be held 18th August. Further details Job Description
Aug 01, 2026
Full time
Are you interested in identifying and nurturing real world benefit from academic research? The University is looking for an enthusiastic and dynamic individual to join the Faculty of Health and Medical Sciences (FHMS) as a Senior Impact Officer, supporting our university ambition to translate high quality research to real world impact and societal benefit. In this role, you will be based within the FHMS Faculty Research and Innovation Office (FRIO) on our Manor Park campus. You will play a key part in the preparing our route to success for REF 2029 in addition to our ongoing Impact activities. You will work closely with our academics, researchers and professional services colleagues, building strong relationships and really getting to know our research. The role Our Senior Impact Officers play a proactive role in facilitating and coordinating impact activity, being the first point of contact and galvanising the network of impact support across the university and beyond. In the role, you will confidently use your strong interpersonal and communication skills to stimulate discussion and share best practice around routes to impact and real world benefit. You will support the generation of impact case studies for future research assessment exercises and external audiences. You will have the opportunity to work alongside a broad range of academics and other research users to capture, evaluate and communicate research impact, allowing us to better understand and navigate the complexities of how research can impact end users in a whole range of fields. You'll have the freedom and autonomy to take a proactive approach to problem solving using your initiative, experience, and judgement whilst being supported within the Research, Innovation and Impact directorate by your counterparts and colleagues. About you To be successful in the role, you'll need strong interpersonal and communication skills combined with excellent project/organisational skills. Ideally, you will be familiar with, or will have experience working in, a research or knowledge exchange environment. You will also have an understanding of impact within the higher education sector. This role will work closely with our academics, so you will need to be able to understand complex and specialised information and be able to communicate this to non-specialists. Visibility and communication and delivery are key to the success of this role. You will enjoy working autonomously and will relish the opportunity to really make your mark on our impact outcomes at the University. The ideal candidate will also have experience of the research excellence framework (REF). What we can offer With the buzz of student life and superb working facilities, the University of Surrey is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment. In addition to a competitive salary, you will receive an annual incremental pay rise, generous annual leave entitlement of 25 days holiday plus 7 university closure days and 8 bank holidays, a market leading pension, access to world-class leisure facilities on campus, a range of travel schemes, and supportive family friendly benefits including an excellent on-site nursery. We work flexibly by encouraging hybrid working with 60% office presence enabling a flexible work/life balance. Further Information To apply for this role, please upload a CV and cover letter detailing why you are interested in applying and what skills and experience you could bring to the role. There are also some criteria questions to answer. For informal enquiries please contact: Ivelina Yonova - Faculty Research and Innovation Manager - Interviews are provisionally scheduled to be held 18th August. Further details Job Description
UBT is a trusted provider of business services to over 1,000 independent UK companies. Our in-house recruitment consultancy delivers high-touch, values-driven hiring solutions across a wide range of sectors and roles: from entry-level to executive. We're looking for a driven and professional sales professional to grow and retain our recruitment client base. It is a stand alone role supporting a highly experienced delivery team. You'll be advising SMEs on people, culture and talent acquisition strategies with the aim of securing new business, and handing over roles to our expert delivery team. This will be done via the telephone, video calls (Teams, Zoom etc.), in person and at various events. This is a consultative sales position comprising key account management and new business development. If you are a business development manager, sales executive, talent acquisition consultant or a recruitment consultant seeking to broaden your commercial experience and further your career, then please apply. What you'll do: Develop and manage client relationships Win new and lapsed business Provide high levels of account management to existing business Sell tailored recruitment solutions across all functions and levels Lead discovery meetings and consult on market trends Requirements Proven B2B sales success and a genuine relationship builder Recruitment experience (highly desirable) Confidence in pitching to senior stakeholders Organised, proactive, and target-driven Benefits Why join us? Supportive, collaborative culture with real progression A full programme of training Competitive salary (£30,000- £40,000) Neg. Plus Bonus Car or Allowance + daily lunch provided Hybrid working - a day a week from home. Private Healthcare
Aug 01, 2026
Full time
UBT is a trusted provider of business services to over 1,000 independent UK companies. Our in-house recruitment consultancy delivers high-touch, values-driven hiring solutions across a wide range of sectors and roles: from entry-level to executive. We're looking for a driven and professional sales professional to grow and retain our recruitment client base. It is a stand alone role supporting a highly experienced delivery team. You'll be advising SMEs on people, culture and talent acquisition strategies with the aim of securing new business, and handing over roles to our expert delivery team. This will be done via the telephone, video calls (Teams, Zoom etc.), in person and at various events. This is a consultative sales position comprising key account management and new business development. If you are a business development manager, sales executive, talent acquisition consultant or a recruitment consultant seeking to broaden your commercial experience and further your career, then please apply. What you'll do: Develop and manage client relationships Win new and lapsed business Provide high levels of account management to existing business Sell tailored recruitment solutions across all functions and levels Lead discovery meetings and consult on market trends Requirements Proven B2B sales success and a genuine relationship builder Recruitment experience (highly desirable) Confidence in pitching to senior stakeholders Organised, proactive, and target-driven Benefits Why join us? Supportive, collaborative culture with real progression A full programme of training Competitive salary (£30,000- £40,000) Neg. Plus Bonus Car or Allowance + daily lunch provided Hybrid working - a day a week from home. Private Healthcare
This opportunity is ideally suited to a Senior Manager who feels ready to take the next step into a Director level position, with the guidance and backing of an experienced and highly respected Partner. It offers the chance to broaden your impact, step into greater strategic responsibility and shape your own progression within a supportive leadership structure. The firm is a well established and successful practice with a strong presence in London and East Sussex, alongside offices across Asia. It has built an excellent reputation for delivering high quality, forward thinking advice. The leadership team is committed to investing in technology to modernise working practices, streamline processes and improve efficiency across the business, creating an environment where ambitious professionals can thrive. As Accounts Director, you will oversee a diverse client portfolio while leading and developing a growing team. You will take responsibility for office performance, play an active role in business development and contribute to the long term growth strategy of the practice. This is a strategic, high visibility position that offers genuine influence, combining technical expertise, commercial awareness and strong client relationship management. For a Senior Manager seeking a meaningful step forward, this role provides both challenge and support, enabling you to transition into a Director position with confidence. Key Responsibilities Leadership and Office Management • Provide day to day guidance to the accounts team and ensure high quality delivery across all work • Oversee office operations and support a positive and organised working environment • Lead recruitment, onboarding, performance reviews and staff development • Ensure compliance with internal procedures and external regulatory requirements • Support operational planning and contribute to long term strategic decisions • Encourage the adoption of modern systems and digital tools to improve workflow efficiency Team Management • Coach and mentor team members to encourage professional growth • Delegate workload effectively across the team • Monitor productivity, accuracy and adherence to deadlines • Provide technical support across complex accounting matters • Promote collaboration across departments and maintain high service standards Portfolio and Client Management • Manage a diverse portfolio of clients and ensure first class service delivery • Review and sign off year end accounts, management accounts and tax submissions • Conduct regular client meetings to discuss financial performance and future planning • Identify opportunities to improve client processes and provide advisory support • Maintain strong long term relationships and ensure client retention Business Development and Expansion • Drive new business activity and build strong connections across the region and internationally • Represent the firm at networking events and professional gatherings • Contribute to the development of service lines and new revenue streams • Support marketing initiatives and strengthen the firm's market presence • Work with senior leadership to plan and implement growth strategies • Champion the firm's modern approach and technology driven value proposition Requirements Skills and Experience Required • Previous experience in a director role within practice • ACA or ACCA qualified or equivalent • Strong leadership and people management ability • Excellent communication and client relationship skills • Strong commercial awareness with a proven track record of winning and retaining business • Confident handling complex accounts and advisory work • Interest i
Aug 01, 2026
Full time
This opportunity is ideally suited to a Senior Manager who feels ready to take the next step into a Director level position, with the guidance and backing of an experienced and highly respected Partner. It offers the chance to broaden your impact, step into greater strategic responsibility and shape your own progression within a supportive leadership structure. The firm is a well established and successful practice with a strong presence in London and East Sussex, alongside offices across Asia. It has built an excellent reputation for delivering high quality, forward thinking advice. The leadership team is committed to investing in technology to modernise working practices, streamline processes and improve efficiency across the business, creating an environment where ambitious professionals can thrive. As Accounts Director, you will oversee a diverse client portfolio while leading and developing a growing team. You will take responsibility for office performance, play an active role in business development and contribute to the long term growth strategy of the practice. This is a strategic, high visibility position that offers genuine influence, combining technical expertise, commercial awareness and strong client relationship management. For a Senior Manager seeking a meaningful step forward, this role provides both challenge and support, enabling you to transition into a Director position with confidence. Key Responsibilities Leadership and Office Management • Provide day to day guidance to the accounts team and ensure high quality delivery across all work • Oversee office operations and support a positive and organised working environment • Lead recruitment, onboarding, performance reviews and staff development • Ensure compliance with internal procedures and external regulatory requirements • Support operational planning and contribute to long term strategic decisions • Encourage the adoption of modern systems and digital tools to improve workflow efficiency Team Management • Coach and mentor team members to encourage professional growth • Delegate workload effectively across the team • Monitor productivity, accuracy and adherence to deadlines • Provide technical support across complex accounting matters • Promote collaboration across departments and maintain high service standards Portfolio and Client Management • Manage a diverse portfolio of clients and ensure first class service delivery • Review and sign off year end accounts, management accounts and tax submissions • Conduct regular client meetings to discuss financial performance and future planning • Identify opportunities to improve client processes and provide advisory support • Maintain strong long term relationships and ensure client retention Business Development and Expansion • Drive new business activity and build strong connections across the region and internationally • Represent the firm at networking events and professional gatherings • Contribute to the development of service lines and new revenue streams • Support marketing initiatives and strengthen the firm's market presence • Work with senior leadership to plan and implement growth strategies • Champion the firm's modern approach and technology driven value proposition Requirements Skills and Experience Required • Previous experience in a director role within practice • ACA or ACCA qualified or equivalent • Strong leadership and people management ability • Excellent communication and client relationship skills • Strong commercial awareness with a proven track record of winning and retaining business • Confident handling complex accounts and advisory work • Interest i
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : 17.00- 18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
Aug 01, 2026
Seasonal
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : 17.00- 18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
My client are looking for a detail-oriented and proactive Accountant to join their team. This role will involve liaising with Directors, Senior Managers, colleagues, and clients to ensure the effective preparation and delivery of accounts. The ideal candidate will bring strong analytical, prioritisation, and communication skills to the table, as well as a commitment to delivering high-quality service to clients. Key Responsibilities: Accounts Preparation: Prepare accounts for sole traders, partnerships, limited companies, and others from both manual and electronic records. Financial Reporting: Prepare and present accurate financial statements in accordance with regulations. VAT Returns: Accurately prepare VAT returns using appropriate software for each client. Tax Compliance: Ensure timely submission of accounts, tax returns, and VAT returns, and support the team to meet all deadlines. Client Communication: Liaise with clients via email, phone, and in person to address any queries and gather information necessary for accounts preparation. Taxation Queries: Work closely with the Manager to resolve any taxation-related queries. Debt Collection: Review client debtor balances and assist with debt recovery efforts. Business Growth: Promote additional services to both new and existing clients, contributing to fee growth. Team Collaboration: Provide guidance and support to other accountants and trainees when necessary. Continuous Improvement: Actively participate in improving business processes and services. Personal Development: Take responsibility for your professional growth, including maintaining CPD requirements and engaging in 1:1 meetings to set and achieve personal and team goals. Other Duties: Perform other tasks as requested by management. Skills & Qualifications: Required: AAT, ACA, ACCA, or equivalent qualification (or studying towards). Strong understanding of accounting principles and tax regulations. Experience using accounting software (e.g., Iris). Excellent attention to detail and accuracy. Strong interpersonal and communication skills, with the ability to build client relationships and manage expectations. Desirable: Experience in managing a diverse client base, including sole traders and limited companies. Previous exposure to VAT and tax return preparation. What We Offer: Professional Growth: We encourage continual learning, providing opportunities for training and career advancement. Work Environment: A supportive and collaborative team environment. Client Interaction: Exposure to a variety of clients and industries, offering opportunities to expand your professional network. If you're passionate about accounting and client service, and looking for a role where you can grow and contribute to the success of the business, we'd love to hear from you!
Aug 01, 2026
Full time
My client are looking for a detail-oriented and proactive Accountant to join their team. This role will involve liaising with Directors, Senior Managers, colleagues, and clients to ensure the effective preparation and delivery of accounts. The ideal candidate will bring strong analytical, prioritisation, and communication skills to the table, as well as a commitment to delivering high-quality service to clients. Key Responsibilities: Accounts Preparation: Prepare accounts for sole traders, partnerships, limited companies, and others from both manual and electronic records. Financial Reporting: Prepare and present accurate financial statements in accordance with regulations. VAT Returns: Accurately prepare VAT returns using appropriate software for each client. Tax Compliance: Ensure timely submission of accounts, tax returns, and VAT returns, and support the team to meet all deadlines. Client Communication: Liaise with clients via email, phone, and in person to address any queries and gather information necessary for accounts preparation. Taxation Queries: Work closely with the Manager to resolve any taxation-related queries. Debt Collection: Review client debtor balances and assist with debt recovery efforts. Business Growth: Promote additional services to both new and existing clients, contributing to fee growth. Team Collaboration: Provide guidance and support to other accountants and trainees when necessary. Continuous Improvement: Actively participate in improving business processes and services. Personal Development: Take responsibility for your professional growth, including maintaining CPD requirements and engaging in 1:1 meetings to set and achieve personal and team goals. Other Duties: Perform other tasks as requested by management. Skills & Qualifications: Required: AAT, ACA, ACCA, or equivalent qualification (or studying towards). Strong understanding of accounting principles and tax regulations. Experience using accounting software (e.g., Iris). Excellent attention to detail and accuracy. Strong interpersonal and communication skills, with the ability to build client relationships and manage expectations. Desirable: Experience in managing a diverse client base, including sole traders and limited companies. Previous exposure to VAT and tax return preparation. What We Offer: Professional Growth: We encourage continual learning, providing opportunities for training and career advancement. Work Environment: A supportive and collaborative team environment. Client Interaction: Exposure to a variety of clients and industries, offering opportunities to expand your professional network. If you're passionate about accounting and client service, and looking for a role where you can grow and contribute to the success of the business, we'd love to hear from you!
Programme Management Office (PMO) Lead - Housing Improvement I am recruiting for an experienced Programme Management Office Lead to support a major housing improvement and transformation programme within a public sector organisation. This is a senior role responsible for leading the PMO function across multiple interdependent workstreams, strengthening governance, overseeing programme risk and performance, and providing senior leaders with clear assurance around delivery. The successful candidate will bring strong PMO leadership experience, ideally gained within housing, local government, another regulated public sector organisation or a similarly complex environment. The Role As PMO Lead, you will be responsible for establishing and maintaining effective programme governance, reporting and control arrangements across the Housing Improvement Programme and associated operational projects. You will work closely with project managers, delivery leads, senior stakeholders and corporate services to ensure workstreams remain aligned, risks are properly managed and programme information is accurate, consistent and suitable for senior-level decision-making. You will also formally manage a Project Support Officer and help strengthen programme management capability across the wider housing service. Key Responsibilities Leading the Programme Management Office function across a complex housing improvement programme Designing and maintaining programme governance, reporting and assurance frameworks Maintaining the master programme plan across multiple workstreams Managing programme-level risks, issues, assumptions and dependencies Owning and maintaining the Programme Risk Register Overseeing RAID logs, delivery milestones, budgets and resource allocations Producing dashboards, highlight reports, board papers and senior-level briefings Coordinating reporting to programme boards, senior leadership and assurance forums Providing professional challenge to project managers and delivery leads Reviewing project plans, risk assessments, timelines and delivery assumptions Identifying interdependencies and emerging delivery risks Supporting regulatory engagement, inspections and assurance reviews Coordinating activity across housing, HR, IT, legal, finance and communications teams Line managing and developing the Project Support Officer Improving PMO systems, tools, standards and ways of working About You To be considered for this position, you should be able to demonstrate: Significant experience leading or operating within a PMO function Experience working within a complex programme or project management environment Strong knowledge of programme governance and project management methodologies Experience designing and maintaining governance and reporting frameworks Experience managing programme-level risk registers and assurance processes The ability to analyse programme performance, delivery data and risk information Experience producing reports and presenting information to senior leaders or governance boards The confidence to influence and constructively challenge senior stakeholders Experience coordinating multiple interdependent workstreams Previous line management or supervisory experience Strong written communication, reporting and organisational skills Proficiency in Microsoft 365 and programme management systems A PRINCE2 Practitioner qualification or equivalent recognised programme or project management qualification is essential. Experience within social housing, housing regulation, public sector transformation, audit or external assurance would be particularly advantageous. Why Apply? This is an opportunity to take ownership of a high-profile PMO function and play a central role in the delivery of a significant housing improvement programme. You will have the autonomy to shape governance arrangements, strengthen programme controls and provide the structure and insight needed to support sustainable service improvement. To apply, please send me your updated CV or contact me directly for a confidential discussion.
Aug 01, 2026
Contractor
Programme Management Office (PMO) Lead - Housing Improvement I am recruiting for an experienced Programme Management Office Lead to support a major housing improvement and transformation programme within a public sector organisation. This is a senior role responsible for leading the PMO function across multiple interdependent workstreams, strengthening governance, overseeing programme risk and performance, and providing senior leaders with clear assurance around delivery. The successful candidate will bring strong PMO leadership experience, ideally gained within housing, local government, another regulated public sector organisation or a similarly complex environment. The Role As PMO Lead, you will be responsible for establishing and maintaining effective programme governance, reporting and control arrangements across the Housing Improvement Programme and associated operational projects. You will work closely with project managers, delivery leads, senior stakeholders and corporate services to ensure workstreams remain aligned, risks are properly managed and programme information is accurate, consistent and suitable for senior-level decision-making. You will also formally manage a Project Support Officer and help strengthen programme management capability across the wider housing service. Key Responsibilities Leading the Programme Management Office function across a complex housing improvement programme Designing and maintaining programme governance, reporting and assurance frameworks Maintaining the master programme plan across multiple workstreams Managing programme-level risks, issues, assumptions and dependencies Owning and maintaining the Programme Risk Register Overseeing RAID logs, delivery milestones, budgets and resource allocations Producing dashboards, highlight reports, board papers and senior-level briefings Coordinating reporting to programme boards, senior leadership and assurance forums Providing professional challenge to project managers and delivery leads Reviewing project plans, risk assessments, timelines and delivery assumptions Identifying interdependencies and emerging delivery risks Supporting regulatory engagement, inspections and assurance reviews Coordinating activity across housing, HR, IT, legal, finance and communications teams Line managing and developing the Project Support Officer Improving PMO systems, tools, standards and ways of working About You To be considered for this position, you should be able to demonstrate: Significant experience leading or operating within a PMO function Experience working within a complex programme or project management environment Strong knowledge of programme governance and project management methodologies Experience designing and maintaining governance and reporting frameworks Experience managing programme-level risk registers and assurance processes The ability to analyse programme performance, delivery data and risk information Experience producing reports and presenting information to senior leaders or governance boards The confidence to influence and constructively challenge senior stakeholders Experience coordinating multiple interdependent workstreams Previous line management or supervisory experience Strong written communication, reporting and organisational skills Proficiency in Microsoft 365 and programme management systems A PRINCE2 Practitioner qualification or equivalent recognised programme or project management qualification is essential. Experience within social housing, housing regulation, public sector transformation, audit or external assurance would be particularly advantageous. Why Apply? This is an opportunity to take ownership of a high-profile PMO function and play a central role in the delivery of a significant housing improvement programme. You will have the autonomy to shape governance arrangements, strengthen programme controls and provide the structure and insight needed to support sustainable service improvement. To apply, please send me your updated CV or contact me directly for a confidential discussion.
A national independent property development company in Oxfordshire are looking for a Head of Property for new and re-sale properties at over 50 sites in the south of the UK. You will be responsible for all aspects of the business, ensuring that it offers a first-class resales and new home sale service to all existing and future clients and becomes the agent of choice for the sale of all homes. As well as acting as line manager for all staff and running all day-to-day business operations, the Head of Property also functions as a director on the board and makes a significant contribution to the strategic development of the business. Offering an effective and high performing in-house agency to leaseholders and new business partners is a key priority. Responsibilities: To lead on all aspects of the Property business. To provide expert analysis and advice to the company with regards to property sales. To identify all opportunities for business growth (revenue and profit) to maximise performance and lead to the future success of the company. Working with the Property teams as necessary to implement initiatives and monitor their success. To optimise the number of properties in the Property pipeline, ensuring maximum property values within the portfolio. To ensure an excellent level of customer service is always delivered to clients, contributing to the reputational development of the brand. To act as line manager for Property personnel, ensuring performance and offering day to day support and guidance and compliance with all HR requirements. To lead on the annual budget setting process, and to manage all expenditure to ensure profitability. Reporting to the board of directors on a regular basis. To lead on all creative strategy for marketing and PR, liaising with external consultants where required. Overseeing marketing strategy and marketing campaigns for both property re-sales and new home sales. To ensure that the website is developed and maintained to maximise reach to existing and new clients. To promote the Property service both internally and externally. To maximise pipeline and market share from the property portfolio and to further develop external business partnerships and growth opportunities. To work closely with the Executive and senior team within Property to ensure seamless delivery of the aims and objectives of both organisations. To ensure that all Property activity remains aligned with the company's core values. To ensure compliance with all requirements of The Property Ombudsman code of practice Experience and the confidence to engage with internal and external customers in a group setting, including running presentations and providing reports. The ability to operate at board level, contributing to and leading on board discussions. Ensuring effective governance of the company. Experience in developing, implementing, and monitoring a marketing and sales strategy for high quality homes. Excellent customer service skills. Experience in a similar environment and with a similar age group would be an advantage. You can deal with enquiries and potential leads quickly and effectively and ensure your team does the same. Extensive experience in a sales environment. You must be able to demonstrate a successful history of selling high quality homes, and the associated retirement lifestyle, maximising valuations. You need to have exceptional communication skills and foster good and supportive working relationships whilst maintaining professionalism. You need to be able to manage, dissolve conflict, and maintain strict confidentiality and be an excellent listener. Salary offered is c 50k, paid mileage, life assurance and company pension and excellent working environment in the Office with the team, home working and field-based visits to company sites. Monday - Friday 9am - 5pm based in Oxfordshire. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 01, 2026
Full time
A national independent property development company in Oxfordshire are looking for a Head of Property for new and re-sale properties at over 50 sites in the south of the UK. You will be responsible for all aspects of the business, ensuring that it offers a first-class resales and new home sale service to all existing and future clients and becomes the agent of choice for the sale of all homes. As well as acting as line manager for all staff and running all day-to-day business operations, the Head of Property also functions as a director on the board and makes a significant contribution to the strategic development of the business. Offering an effective and high performing in-house agency to leaseholders and new business partners is a key priority. Responsibilities: To lead on all aspects of the Property business. To provide expert analysis and advice to the company with regards to property sales. To identify all opportunities for business growth (revenue and profit) to maximise performance and lead to the future success of the company. Working with the Property teams as necessary to implement initiatives and monitor their success. To optimise the number of properties in the Property pipeline, ensuring maximum property values within the portfolio. To ensure an excellent level of customer service is always delivered to clients, contributing to the reputational development of the brand. To act as line manager for Property personnel, ensuring performance and offering day to day support and guidance and compliance with all HR requirements. To lead on the annual budget setting process, and to manage all expenditure to ensure profitability. Reporting to the board of directors on a regular basis. To lead on all creative strategy for marketing and PR, liaising with external consultants where required. Overseeing marketing strategy and marketing campaigns for both property re-sales and new home sales. To ensure that the website is developed and maintained to maximise reach to existing and new clients. To promote the Property service both internally and externally. To maximise pipeline and market share from the property portfolio and to further develop external business partnerships and growth opportunities. To work closely with the Executive and senior team within Property to ensure seamless delivery of the aims and objectives of both organisations. To ensure that all Property activity remains aligned with the company's core values. To ensure compliance with all requirements of The Property Ombudsman code of practice Experience and the confidence to engage with internal and external customers in a group setting, including running presentations and providing reports. The ability to operate at board level, contributing to and leading on board discussions. Ensuring effective governance of the company. Experience in developing, implementing, and monitoring a marketing and sales strategy for high quality homes. Excellent customer service skills. Experience in a similar environment and with a similar age group would be an advantage. You can deal with enquiries and potential leads quickly and effectively and ensure your team does the same. Extensive experience in a sales environment. You must be able to demonstrate a successful history of selling high quality homes, and the associated retirement lifestyle, maximising valuations. You need to have exceptional communication skills and foster good and supportive working relationships whilst maintaining professionalism. You need to be able to manage, dissolve conflict, and maintain strict confidentiality and be an excellent listener. Salary offered is c 50k, paid mileage, life assurance and company pension and excellent working environment in the Office with the team, home working and field-based visits to company sites. Monday - Friday 9am - 5pm based in Oxfordshire. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
hackajob is collaborating with Board Intelligence to connect them with exceptional professionals for this role. Board Intelligence is a technology and advisory firm on a mission to make boards more effective - and through them, build better businesses and benefit society. We do this through a suite of AI powered software tools, evaluation frameworks, and advisory services, built on twenty years of boardroom experience. Our work improves how boards operate and how leaders make decisions at the highest level. We work with over 80,000 leaders and 3,000 organisations globally, including clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management, the leading B2B Enterprise SaaS investor, marking the start of a significant new chapter for the business. We are growing and growing fast. That means real opportunities for the people who join us now - to shape how we scale, to work at the intersection of AI and governance, and to do some of the most commercially and intellectually interesting work in their careers. We are also deliberate about how we grow. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. We are a company where ambition and balance are not in competition. If that sounds like the right environment for you, we would love to hear from you. The Role We are looking for a Product Manager to own a defined product area within our AI-powered platform. This is an individual contributor role for someone who combines strong product fundamentals with genuine curiosity about AI and a clear understanding of how product decisions connect to commercial outcomes. You will work closely with design, engineering, and go-to-market teams to identify the right problems to solve, shape the solutions, and drive adoption. You will be expected to bring a commercial lens to every decision and to contribute actively to how the product team works. Main Responsibilities Own a product area end to end, from understanding client needs and validating problems through to delivery, launch, and adoption. Identify and prioritise the most impactful problems to solve, balancing client value and business return on investment. Translate research, data, and insight into clear product decisions, partnering with design, user research, and engineering to define feasible and well-scoped solutions. Lead execution from concept through to release, maintaining quality and momentum throughout the delivery cycle. Bring a commercial lens to product decisions, connecting feature investment to business outcomes such as retention, expansion, and new logo growth. Work with AI capabilities throughout the product lifecycle, whether scoping AI-powered features, evaluating model behaviour, or identifying where automation creates genuine user value. Collaborate with Sales, Marketing, and Customer Success to support go-to-market activity, including shaping messaging, contributing to collateral, and enabling the commercial team to position new capabilities confidently. Define and track success metrics across adoption, client satisfaction, and return on investment, using these to inform future iterations. Represent Board Intelligence with clients and senior users where required, building trust and ensuring the product reflects their evolving needs. Contribute to product team ways of working, sharing knowledge and raising the standard of product practice across the team. Person Specification Required Skills and Experience Experience in product management in a B2B SaaS environment, with a track record of owning and shipping product improvements that drove measurable outcomes. Ability to lead product strategy for a defined area, owning outcomes without requiring direct line management authority. Commercially minded, able to link product decisions to business performance, revenue impact, and return on investment. Experienced in working with cross-functional teams across design, engineering, sales, and customer success. Genuine curiosity about AI, with practical understanding of how AI capabilities can be applied to solve real user problems. Experience working on AI-powered features or products is a strong advantage. Confident communicator, comfortable presenting to and engaging with senior stakeholders and clients. Analytical and evidence-driven, with the ability to move from data and research to clear decisions and prioritised roadmaps. Collaborative and self-directing, with the ability to operate in a fast-paced, scaling environment where priorities can shift. Brings initiative and ownership, with the ability to hold both the detail and the strategic picture simultaneously. What good looks like in this role You make decisions quickly and with appropriate rigour, moving the product forward without waiting for perfect information. You understand your clients well enough to challenge assumptions, including those held internally. You connect every significant product decision to a commercial rationale and can articulate that clearly to any audience. You work with AI thoughtfully, neither dismissing its potential nor overstating what it can deliver. You leave the product team slightly better at its craft because you are in it. Benefits We pride ourselves on our great working environment and package. Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday (plus bank holidays) each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme
Aug 01, 2026
Full time
hackajob is collaborating with Board Intelligence to connect them with exceptional professionals for this role. Board Intelligence is a technology and advisory firm on a mission to make boards more effective - and through them, build better businesses and benefit society. We do this through a suite of AI powered software tools, evaluation frameworks, and advisory services, built on twenty years of boardroom experience. Our work improves how boards operate and how leaders make decisions at the highest level. We work with over 80,000 leaders and 3,000 organisations globally, including clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management, the leading B2B Enterprise SaaS investor, marking the start of a significant new chapter for the business. We are growing and growing fast. That means real opportunities for the people who join us now - to shape how we scale, to work at the intersection of AI and governance, and to do some of the most commercially and intellectually interesting work in their careers. We are also deliberate about how we grow. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. We are a company where ambition and balance are not in competition. If that sounds like the right environment for you, we would love to hear from you. The Role We are looking for a Product Manager to own a defined product area within our AI-powered platform. This is an individual contributor role for someone who combines strong product fundamentals with genuine curiosity about AI and a clear understanding of how product decisions connect to commercial outcomes. You will work closely with design, engineering, and go-to-market teams to identify the right problems to solve, shape the solutions, and drive adoption. You will be expected to bring a commercial lens to every decision and to contribute actively to how the product team works. Main Responsibilities Own a product area end to end, from understanding client needs and validating problems through to delivery, launch, and adoption. Identify and prioritise the most impactful problems to solve, balancing client value and business return on investment. Translate research, data, and insight into clear product decisions, partnering with design, user research, and engineering to define feasible and well-scoped solutions. Lead execution from concept through to release, maintaining quality and momentum throughout the delivery cycle. Bring a commercial lens to product decisions, connecting feature investment to business outcomes such as retention, expansion, and new logo growth. Work with AI capabilities throughout the product lifecycle, whether scoping AI-powered features, evaluating model behaviour, or identifying where automation creates genuine user value. Collaborate with Sales, Marketing, and Customer Success to support go-to-market activity, including shaping messaging, contributing to collateral, and enabling the commercial team to position new capabilities confidently. Define and track success metrics across adoption, client satisfaction, and return on investment, using these to inform future iterations. Represent Board Intelligence with clients and senior users where required, building trust and ensuring the product reflects their evolving needs. Contribute to product team ways of working, sharing knowledge and raising the standard of product practice across the team. Person Specification Required Skills and Experience Experience in product management in a B2B SaaS environment, with a track record of owning and shipping product improvements that drove measurable outcomes. Ability to lead product strategy for a defined area, owning outcomes without requiring direct line management authority. Commercially minded, able to link product decisions to business performance, revenue impact, and return on investment. Experienced in working with cross-functional teams across design, engineering, sales, and customer success. Genuine curiosity about AI, with practical understanding of how AI capabilities can be applied to solve real user problems. Experience working on AI-powered features or products is a strong advantage. Confident communicator, comfortable presenting to and engaging with senior stakeholders and clients. Analytical and evidence-driven, with the ability to move from data and research to clear decisions and prioritised roadmaps. Collaborative and self-directing, with the ability to operate in a fast-paced, scaling environment where priorities can shift. Brings initiative and ownership, with the ability to hold both the detail and the strategic picture simultaneously. What good looks like in this role You make decisions quickly and with appropriate rigour, moving the product forward without waiting for perfect information. You understand your clients well enough to challenge assumptions, including those held internally. You connect every significant product decision to a commercial rationale and can articulate that clearly to any audience. You work with AI thoughtfully, neither dismissing its potential nor overstating what it can deliver. You leave the product team slightly better at its craft because you are in it. Benefits We pride ourselves on our great working environment and package. Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday (plus bank holidays) each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme
Commercial Director Location: Sheffield (with UK travel) Salary: Competitive + performance bonus + potential long-term equity opportunity About Us Quay Commercial is a specialist contractor delivering certified fire door installation, fire door maintenance and passive fire protection services across the UK. We work with blue-chip clients and major public venues, with an excellent reputation for quality, compliance and customer service. Following a sustained period of growth, we are looking to appoint an experienced Operations Director to work alongside the Managing Director and lead the operational delivery of the business. This is a key strategic appointment with the opportunity to influence the future direction of the company and play a central role in its continued growth. The Role Reporting directly to the Managing Director, you will take responsibility for the day-to-day operational management of the business, ensuring projects are delivered safely, efficiently, profitably and to the highest quality standards. You will lead our project delivery teams, develop operational systems and processes, improve commercial performance and help expand our recurring maintenance division. Over time, you will become the operational leader of the business, allowing the Managing Director to focus on strategic growth, customer relationships and business development. Key Responsibilities Lead the operational performance of the business. Manage project managers, office staff and site teams. Drive continuous improvement across all operational processes. Ensure projects are delivered on time, within budget and to exceptional quality standards. Improve planning, resource allocation and operational reporting. Develop KPIs and management reporting to support business growth. Support commercial decision-making and contract delivery. Work closely with the Managing Director to implement the company's strategic growth plans. Help develop and expand recurring inspection and maintenance contracts. Maintain the highest standards of health & safety, compliance and customer satisfaction. About You We're looking for someone who has: Senior operational leadership experience within construction, specialist contracting, fire protection or a related sector. A proven track record of improving operational efficiency and profitability. Strong people management and leadership skills. Commercial awareness with an understanding of project financial performance. Experience developing systems, processes and scalable operational structures. Excellent communication and client relationship skills. A hands-on approach with the ability to make sound decisions quickly. Experience within passive fire protection or fire doors would be advantageous but is not essential for the right candidate. What We Offer A genuine opportunity to shape the future of a growing specialist contractor. A senior leadership role with significant autonomy. Competitive salary and performance-related bonus. Potential long-term equity participation for the right individual. A supportive, ambitious and entrepreneurial working environment. The opportunity to help build a market-leading business with a clear long-term growth strategy. Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Aug 01, 2026
Full time
Commercial Director Location: Sheffield (with UK travel) Salary: Competitive + performance bonus + potential long-term equity opportunity About Us Quay Commercial is a specialist contractor delivering certified fire door installation, fire door maintenance and passive fire protection services across the UK. We work with blue-chip clients and major public venues, with an excellent reputation for quality, compliance and customer service. Following a sustained period of growth, we are looking to appoint an experienced Operations Director to work alongside the Managing Director and lead the operational delivery of the business. This is a key strategic appointment with the opportunity to influence the future direction of the company and play a central role in its continued growth. The Role Reporting directly to the Managing Director, you will take responsibility for the day-to-day operational management of the business, ensuring projects are delivered safely, efficiently, profitably and to the highest quality standards. You will lead our project delivery teams, develop operational systems and processes, improve commercial performance and help expand our recurring maintenance division. Over time, you will become the operational leader of the business, allowing the Managing Director to focus on strategic growth, customer relationships and business development. Key Responsibilities Lead the operational performance of the business. Manage project managers, office staff and site teams. Drive continuous improvement across all operational processes. Ensure projects are delivered on time, within budget and to exceptional quality standards. Improve planning, resource allocation and operational reporting. Develop KPIs and management reporting to support business growth. Support commercial decision-making and contract delivery. Work closely with the Managing Director to implement the company's strategic growth plans. Help develop and expand recurring inspection and maintenance contracts. Maintain the highest standards of health & safety, compliance and customer satisfaction. About You We're looking for someone who has: Senior operational leadership experience within construction, specialist contracting, fire protection or a related sector. A proven track record of improving operational efficiency and profitability. Strong people management and leadership skills. Commercial awareness with an understanding of project financial performance. Experience developing systems, processes and scalable operational structures. Excellent communication and client relationship skills. A hands-on approach with the ability to make sound decisions quickly. Experience within passive fire protection or fire doors would be advantageous but is not essential for the right candidate. What We Offer A genuine opportunity to shape the future of a growing specialist contractor. A senior leadership role with significant autonomy. Competitive salary and performance-related bonus. Potential long-term equity participation for the right individual. A supportive, ambitious and entrepreneurial working environment. The opportunity to help build a market-leading business with a clear long-term growth strategy. Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Agile Delivery Manager - Broadcast Media Sector (must have broadcast media content supply chain experience) Location: London/UK (Hybrid Flexible approx. 1-3dpw on site) Type: Contract 6 months initially- Outside IR35 - Approx 450pd Availability - ASAP or within 2 weeks notice Agile Delivery Manager required to work with one of the UK's most dynamic broadcast media technology environments. We're looking for an Agile Delivery Manager with proven experience in the broadcast and media sector, specifically across content supply chain technology and operations. Approx 5+ years within the UK broadcast media and entertainment industry and a minimum of 3 years experience working in similar Agile Delivery Manager positions (including Scrum/Scrum Master experience, ScrumMaster CSM ideal). Looking for experience delivering large, multi-year media technology projects/programmes. You should be comfortable matrix managing distributed teams of 10+ such as software development/engineering, business analysts, solution architects, data analysts etc as well as senior Stakeholder client engagement (up to CTO). About the Role As an Agile Delivery Manager, you'll lead the successful delivery of complex, scalable media technology projects - ensuring our clients' content and media supply chain workflows operate seamlessly. You'll champion agile principles, coach cross-functional teams, and remove barriers to ensure delivery excellence from concept to deployment. You'll work closely with our key clients and internal stakeholders, providing oversight and guidance throughout delivery while maintaining strong client relationships. Primary focus will be driving delivery performance, continuous improvement, and alignment with strategic objectives. Key Responsibilities Lead 2 Agile delivery teams (integrated client and internal) across the media supply chain, ensuring outcomes are delivered effectively and on time. Drive Agile practices (Scrum - this is key, Kanban, Lean) to enable adaptive, transparent, and results-driven delivery - running regular standups, sprint meetings, refinement sessions etc. Collaborate with product owners, architects, and engineering teams to maintain clear delivery roadmaps and priorities. Manage project governance, timelines, budgets, and reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. Help expand the client account. About You Credible within large Broadcast Media company - strong knowledge and experience of the broadcast and media sector, including end to end media operations and content supply chains (e.g. ingest, media asset management, content distribution, metadata workflows) - Minimum 5 years, ideally 10 years, within the UK broadcast media Proven experience within a similar Agile Delivery Management role/ or Agile Project Manager role: leading end-to-end agile programmes/projects, within media enterprise-level technology environments. Experienced in Agile processes including Scrum/Kanban ideally qualified- Well-versed in building trust and coaching teams toward self-management and cross-functional behaviours. Strong stakeholder management and client engagement skills. Ability to bridge the gap between technology teams and operational stakeholders in fast-paced, media-rich settings. Excellent communication, leadership, and coaching abilities. Account Management skills - able to be the face of the supplier with the client providing service management, ensuring high level of satisfaction, Client communication, proactively dealing with risks and issues Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
Jul 31, 2026
Contractor
Agile Delivery Manager - Broadcast Media Sector (must have broadcast media content supply chain experience) Location: London/UK (Hybrid Flexible approx. 1-3dpw on site) Type: Contract 6 months initially- Outside IR35 - Approx 450pd Availability - ASAP or within 2 weeks notice Agile Delivery Manager required to work with one of the UK's most dynamic broadcast media technology environments. We're looking for an Agile Delivery Manager with proven experience in the broadcast and media sector, specifically across content supply chain technology and operations. Approx 5+ years within the UK broadcast media and entertainment industry and a minimum of 3 years experience working in similar Agile Delivery Manager positions (including Scrum/Scrum Master experience, ScrumMaster CSM ideal). Looking for experience delivering large, multi-year media technology projects/programmes. You should be comfortable matrix managing distributed teams of 10+ such as software development/engineering, business analysts, solution architects, data analysts etc as well as senior Stakeholder client engagement (up to CTO). About the Role As an Agile Delivery Manager, you'll lead the successful delivery of complex, scalable media technology projects - ensuring our clients' content and media supply chain workflows operate seamlessly. You'll champion agile principles, coach cross-functional teams, and remove barriers to ensure delivery excellence from concept to deployment. You'll work closely with our key clients and internal stakeholders, providing oversight and guidance throughout delivery while maintaining strong client relationships. Primary focus will be driving delivery performance, continuous improvement, and alignment with strategic objectives. Key Responsibilities Lead 2 Agile delivery teams (integrated client and internal) across the media supply chain, ensuring outcomes are delivered effectively and on time. Drive Agile practices (Scrum - this is key, Kanban, Lean) to enable adaptive, transparent, and results-driven delivery - running regular standups, sprint meetings, refinement sessions etc. Collaborate with product owners, architects, and engineering teams to maintain clear delivery roadmaps and priorities. Manage project governance, timelines, budgets, and reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. Help expand the client account. About You Credible within large Broadcast Media company - strong knowledge and experience of the broadcast and media sector, including end to end media operations and content supply chains (e.g. ingest, media asset management, content distribution, metadata workflows) - Minimum 5 years, ideally 10 years, within the UK broadcast media Proven experience within a similar Agile Delivery Management role/ or Agile Project Manager role: leading end-to-end agile programmes/projects, within media enterprise-level technology environments. Experienced in Agile processes including Scrum/Kanban ideally qualified- Well-versed in building trust and coaching teams toward self-management and cross-functional behaviours. Strong stakeholder management and client engagement skills. Ability to bridge the gap between technology teams and operational stakeholders in fast-paced, media-rich settings. Excellent communication, leadership, and coaching abilities. Account Management skills - able to be the face of the supplier with the client providing service management, ensuring high level of satisfaction, Client communication, proactively dealing with risks and issues Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cyber security best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Full time
Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cyber security best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Manager Leeds 60,000 Shape the Future of Technology in a Growing UK Business An exciting opportunity has arisen for an experienced IT Manager to join a well-established and growing UK-based organisation. This role is ideal for a hands-on IT leader who can balance strategic thinking with operational delivery, ensuring technology services remain secure, reliable, and aligned to business objectives. Reporting to the senior leadership team, you will take ownership of day-to-day IT operations, lead service improvements, manage suppliers, and support the successful delivery of technology projects across the business. The Role As IT Manager, you will be responsible for the effective management of IT infrastructure, business systems, cybersecurity, service delivery, and technology change initiatives. Working closely with stakeholders across the organisation, you will ensure IT services support business growth while maintaining high levels of security, performance, and user satisfaction. Key Responsibilities Lead day-to-day IT operations, ensuring reliable support for infrastructure, networks, business applications, devices, and end users. Implement IT strategies, standards, and policies in line with wider business objectives. Manage internal IT resources and external service providers, ensuring strong performance and accountability. Oversee infrastructure operations, including servers, storage, networking, workstation management, and office technology. Support and administer key business applications, including Microsoft 365, ERP systems, and other critical platforms. Maintain robust cybersecurity, data protection, backup, disaster recovery, and business continuity processes. Drive IT service excellence through effective incident management, monitoring, prioritisation, and continuous improvement initiatives. Manage IT budgets, software licensing, and supplier expenditure. Coordinate IT projects, upgrades, system rollouts, and technology change programmes. Collaborate with business leaders to understand operational requirements and align technology solutions accordingly. Ensure accurate and up-to-date documentation of systems, procedures, policies, risks, and operational activities. Produce regular reports on service performance, project status, risks, compliance, and resource utilisation. About You To be successful in this role, you will have: Proven experience in an IT Manager or senior IT Operations/Infrastructure position. Strong technical knowledge across IT infrastructure, networks, end-user computing, Microsoft 365, and service delivery. Experience managing third-party suppliers, vendor relationships, and service contracts. A solid understanding of cybersecurity, IT governance, compliance, business continuity, and backup solutions. Demonstrable experience leading IT projects, operational change, and service improvement initiatives. Excellent communication, stakeholder management, leadership, and decision-making skills. Desirable Experience Manufacturing, engineering, or industrial environments. ERP systems and business-critical operational platforms. Multi-site business environments.
Jul 31, 2026
Full time
IT Manager Leeds 60,000 Shape the Future of Technology in a Growing UK Business An exciting opportunity has arisen for an experienced IT Manager to join a well-established and growing UK-based organisation. This role is ideal for a hands-on IT leader who can balance strategic thinking with operational delivery, ensuring technology services remain secure, reliable, and aligned to business objectives. Reporting to the senior leadership team, you will take ownership of day-to-day IT operations, lead service improvements, manage suppliers, and support the successful delivery of technology projects across the business. The Role As IT Manager, you will be responsible for the effective management of IT infrastructure, business systems, cybersecurity, service delivery, and technology change initiatives. Working closely with stakeholders across the organisation, you will ensure IT services support business growth while maintaining high levels of security, performance, and user satisfaction. Key Responsibilities Lead day-to-day IT operations, ensuring reliable support for infrastructure, networks, business applications, devices, and end users. Implement IT strategies, standards, and policies in line with wider business objectives. Manage internal IT resources and external service providers, ensuring strong performance and accountability. Oversee infrastructure operations, including servers, storage, networking, workstation management, and office technology. Support and administer key business applications, including Microsoft 365, ERP systems, and other critical platforms. Maintain robust cybersecurity, data protection, backup, disaster recovery, and business continuity processes. Drive IT service excellence through effective incident management, monitoring, prioritisation, and continuous improvement initiatives. Manage IT budgets, software licensing, and supplier expenditure. Coordinate IT projects, upgrades, system rollouts, and technology change programmes. Collaborate with business leaders to understand operational requirements and align technology solutions accordingly. Ensure accurate and up-to-date documentation of systems, procedures, policies, risks, and operational activities. Produce regular reports on service performance, project status, risks, compliance, and resource utilisation. About You To be successful in this role, you will have: Proven experience in an IT Manager or senior IT Operations/Infrastructure position. Strong technical knowledge across IT infrastructure, networks, end-user computing, Microsoft 365, and service delivery. Experience managing third-party suppliers, vendor relationships, and service contracts. A solid understanding of cybersecurity, IT governance, compliance, business continuity, and backup solutions. Demonstrable experience leading IT projects, operational change, and service improvement initiatives. Excellent communication, stakeholder management, leadership, and decision-making skills. Desirable Experience Manufacturing, engineering, or industrial environments. ERP systems and business-critical operational platforms. Multi-site business environments.
Are you an experienced Operations Manager based in or near Exeter & Devon? Ready to lead high-performing teams and deliver exceptional results? Join Liberty and help the communities we serve! We Can Offer You: Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime Vehicle: Company Van or Car Allowance of 10% Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more Training & Growth: Ongoing professional development to keep you at the top of your game Your Role as our Operations Manager: Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements Work closely with Contract Supervisors and Admin Teams to deliver high-quality results Ensure accurate performance reporting against KPIs, budgets, and profitability metrics Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections Build strong client and customer relationships and represent Liberty as a senior operational contact Monitor budgets, material use, and job performance to deliver excellent value for money Drive service improvements, contribute to strategic plans, and engage in service development and innovation Support procurement and onboarding for growth opportunities across the region Deputise for senior leaders and contribute to Liberty s strategic direction What We Need from You: Full, clean UK driving licence Proven contract supervision experience, managing both technical engineers and office-based staff Experience in Social Housing, especially in Gas Service, Repair, and Installations High level of technical knowledge and problem-solving skills Comfortable using PDA devices and completing accurate, high-quality documentation City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline Strong understanding of gas legislation and health & safety best practices Excellent customer service and communication skills with a caring, empathetic approach Strong coaching ability and experience managing change Analytical, reliable, trustworthy, and driven by achievement A flexible, approachable, and proactive mindset Why Liberty? We re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority. Apply Today! Click Apply below to join Liberty as an Operations Manager . We look forward to hearing from you! Closing Date: 7th August 2026 (We may close early due to high demand)
Jul 31, 2026
Full time
Are you an experienced Operations Manager based in or near Exeter & Devon? Ready to lead high-performing teams and deliver exceptional results? Join Liberty and help the communities we serve! We Can Offer You: Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime Vehicle: Company Van or Car Allowance of 10% Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more Training & Growth: Ongoing professional development to keep you at the top of your game Your Role as our Operations Manager: Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements Work closely with Contract Supervisors and Admin Teams to deliver high-quality results Ensure accurate performance reporting against KPIs, budgets, and profitability metrics Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections Build strong client and customer relationships and represent Liberty as a senior operational contact Monitor budgets, material use, and job performance to deliver excellent value for money Drive service improvements, contribute to strategic plans, and engage in service development and innovation Support procurement and onboarding for growth opportunities across the region Deputise for senior leaders and contribute to Liberty s strategic direction What We Need from You: Full, clean UK driving licence Proven contract supervision experience, managing both technical engineers and office-based staff Experience in Social Housing, especially in Gas Service, Repair, and Installations High level of technical knowledge and problem-solving skills Comfortable using PDA devices and completing accurate, high-quality documentation City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline Strong understanding of gas legislation and health & safety best practices Excellent customer service and communication skills with a caring, empathetic approach Strong coaching ability and experience managing change Analytical, reliable, trustworthy, and driven by achievement A flexible, approachable, and proactive mindset Why Liberty? We re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority. Apply Today! Click Apply below to join Liberty as an Operations Manager . We look forward to hearing from you! Closing Date: 7th August 2026 (We may close early due to high demand)
AWS AI Architect 6-Month contract - Inside IR35 - market rate Guildford based - hybrid working - 3 days a week on site Insurance sector What you'll be doing Design and deliver innovative Agentic AI solutions that address client challenges and create measurable business value. Lead the architecture and implementation of autonomous and multi-agent AI systems using hyperscaler AI platforms, with a strong preference for AWS-native services and patterns. Collaborate with business, technology and delivery teams to integrate AI capabilities into enterprise applications, workflows and operating models. Demonstrate modern AI and Agentic AI solutions to clients, clearly articulating technical capabilities, business outcomes and implementation approaches. Translate high-level solution concepts into actionable architecture, design and delivery guidance for engineering teams. Design and implement AI-powered assistants, agents and intelligent workflow solutions leveraging RAG and advanced orchestration techniques. Evaluate emerging AI technologies, frameworks and industry trends to drive innovation and best practice. Provide technical leadership, mentoring and guidance to project teams, promoting excellence in AI solution delivery. What you'll bring Minimum 6 years' experience in Solution Architecture, including at least 2-3 years focused on AI, Generative AI and Agentic AI solutions. Proven experience designing and delivering production-grade Agentic AI solutions on hyperscaler cloud platforms, with AWS experience strongly preferred (e.g., Bedrock, Lambda, Step Functions and related AI services). Hands-on experience implementing AI agents, multi-agent systems, intelligent workflow automation, RAG architectures and AI-powered assistants in enterprise environments. Strong knowledge of agentic frameworks and orchestration technologies such as LangGraph, AutoGen, CrewAI, Agent Development Kit (ADK) or equivalent. Experience with AI engineering platforms including AWS Bedrock, Azure AI Foundry and/or Google Vertex AI. Ability to engage confidently with senior stakeholders, communicate complex AI concepts clearly, and demonstrate business value to clients. Experience within the insurance sector is preferred, with an understanding of industry challenges, processes and regulatory considerations. Strong problem-solving, leadership and consulting skills, with a passion for innovation and continuous learning. Eligibility for SC clearance is highly desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 31, 2026
Contractor
AWS AI Architect 6-Month contract - Inside IR35 - market rate Guildford based - hybrid working - 3 days a week on site Insurance sector What you'll be doing Design and deliver innovative Agentic AI solutions that address client challenges and create measurable business value. Lead the architecture and implementation of autonomous and multi-agent AI systems using hyperscaler AI platforms, with a strong preference for AWS-native services and patterns. Collaborate with business, technology and delivery teams to integrate AI capabilities into enterprise applications, workflows and operating models. Demonstrate modern AI and Agentic AI solutions to clients, clearly articulating technical capabilities, business outcomes and implementation approaches. Translate high-level solution concepts into actionable architecture, design and delivery guidance for engineering teams. Design and implement AI-powered assistants, agents and intelligent workflow solutions leveraging RAG and advanced orchestration techniques. Evaluate emerging AI technologies, frameworks and industry trends to drive innovation and best practice. Provide technical leadership, mentoring and guidance to project teams, promoting excellence in AI solution delivery. What you'll bring Minimum 6 years' experience in Solution Architecture, including at least 2-3 years focused on AI, Generative AI and Agentic AI solutions. Proven experience designing and delivering production-grade Agentic AI solutions on hyperscaler cloud platforms, with AWS experience strongly preferred (e.g., Bedrock, Lambda, Step Functions and related AI services). Hands-on experience implementing AI agents, multi-agent systems, intelligent workflow automation, RAG architectures and AI-powered assistants in enterprise environments. Strong knowledge of agentic frameworks and orchestration technologies such as LangGraph, AutoGen, CrewAI, Agent Development Kit (ADK) or equivalent. Experience with AI engineering platforms including AWS Bedrock, Azure AI Foundry and/or Google Vertex AI. Ability to engage confidently with senior stakeholders, communicate complex AI concepts clearly, and demonstrate business value to clients. Experience within the insurance sector is preferred, with an understanding of industry challenges, processes and regulatory considerations. Strong problem-solving, leadership and consulting skills, with a passion for innovation and continuous learning. Eligibility for SC clearance is highly desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Jul 31, 2026
Full time
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Brecon Beacons National Park Authority
Brecon, Powys
Planning Strategy & Policy Manager Location: Brecon Salary: GRADE 13 £50,269 - £54,495 (including a market supplement) Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 24 August 2026 Job Purpose: Lead and deliver the statutory planning policy functions of the Authority, including the preparation, examination and adoption of the Bannau Brycheiniog National Park Local Development Plan, and its monitoring and review. Provide advice on and support the preparation of other planning strategy and policy including supplementary planning guidance, place plans, strategic development plans and local development plan lites. Lead and manage the Planning Strategy & Policy Team ensuring efficient, cost effective service delivery and continuous improvement. Main Responsibilities Oversee the preparation, examination, adoption and monitoring of the National Park Local Development Plan. Oversee and support matters related to planning ecology and related work areas such as SAC river catchment partnerships. Provide planning policy advice on planning and related applications, enforcement cases and appeals. Manage and input into other planning policy work relevant to the Authority including the preparation of strategic development plans, Supplementary Planning Guidance, Place Plans, development briefs and studies. Provide specialist advice and support to senior officers and Members on planning strategy, policy and related issues ensuring the National Park Authority and its Members are kept up to date and briefed on the work of the Planning Strategy & Policy Team and other national and local planning policy developments. Contribute to the implementation and monitoring of the National Park Management Plan to ensure integration between planning and management policies. Commission surveys, studies or specialist services/projects as necessary to support service delivery and manage such contracts effectively. Liaise with Welsh Government, other National Parks and Local Authorities with regards to the development and implementation of planning policies, consultations and related evidence. Promote the involvement of local people and other stakeholders in the planning process and build and maintain successful relationships with relevant stakeholders and partnerships. Contribute towards the planning appeal work of the Authority on policy issues and, when appropriate, to attend public inquiries/ hearings. Provide leadership, line management and support to staff within the Planning Strategy & Policy Team overseeing work priorities, appraisals and outcomes. Oversee and monitor the performance of the Planning Strategy & Policy Team supporting the continuous improvement of the service and ensuring that business objectives are met. Help ensure there are positive links between the Planning Strategy and Policy Team and the rest of the Planning Service and Authority. Manage and monitor the budget of the Planning Strategy & Policy Team. Represent the Authority and attend and present at appropriate meetings and committees as required. Any other duties appropriate to the grade and nature of the post as directed by the Director of Planning & Place or Chief Executive Officer. Person Specification Essential Criteria Substantial relevant experience in Planning Policy Demonstrable experience of the application of public / administrative law to plan making A recognised qualification, degree or equivalent in Town and Country Planning or a related discipline An in-depth knowledge of planning policy, related legislation and procedures Understanding of ecological issues in the planning process and related regulations Ability to work under pressure, on own initiative and organise workload effectively Proven ability to deliver high quality services that are cost effective and provide excellent customer service. An ability to provide coherent, competent and professional advice both written and verbal An ability to demonstrate organisational and interpersonal skills required to deliver complex work areas and meet deadlines. An ability to work as part of a team and to mentor and support colleagues on planning related issues. Ability to deal diplomatically with the public, National Park Members, staff and other stakeholders. Ability to proactively engage local communities and other key stakeholders in the development and delivery of the service A willingness to attend public meetings outside core office hours Welsh Language Level 1 To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.
Jul 31, 2026
Full time
Planning Strategy & Policy Manager Location: Brecon Salary: GRADE 13 £50,269 - £54,495 (including a market supplement) Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 24 August 2026 Job Purpose: Lead and deliver the statutory planning policy functions of the Authority, including the preparation, examination and adoption of the Bannau Brycheiniog National Park Local Development Plan, and its monitoring and review. Provide advice on and support the preparation of other planning strategy and policy including supplementary planning guidance, place plans, strategic development plans and local development plan lites. Lead and manage the Planning Strategy & Policy Team ensuring efficient, cost effective service delivery and continuous improvement. Main Responsibilities Oversee the preparation, examination, adoption and monitoring of the National Park Local Development Plan. Oversee and support matters related to planning ecology and related work areas such as SAC river catchment partnerships. Provide planning policy advice on planning and related applications, enforcement cases and appeals. Manage and input into other planning policy work relevant to the Authority including the preparation of strategic development plans, Supplementary Planning Guidance, Place Plans, development briefs and studies. Provide specialist advice and support to senior officers and Members on planning strategy, policy and related issues ensuring the National Park Authority and its Members are kept up to date and briefed on the work of the Planning Strategy & Policy Team and other national and local planning policy developments. Contribute to the implementation and monitoring of the National Park Management Plan to ensure integration between planning and management policies. Commission surveys, studies or specialist services/projects as necessary to support service delivery and manage such contracts effectively. Liaise with Welsh Government, other National Parks and Local Authorities with regards to the development and implementation of planning policies, consultations and related evidence. Promote the involvement of local people and other stakeholders in the planning process and build and maintain successful relationships with relevant stakeholders and partnerships. Contribute towards the planning appeal work of the Authority on policy issues and, when appropriate, to attend public inquiries/ hearings. Provide leadership, line management and support to staff within the Planning Strategy & Policy Team overseeing work priorities, appraisals and outcomes. Oversee and monitor the performance of the Planning Strategy & Policy Team supporting the continuous improvement of the service and ensuring that business objectives are met. Help ensure there are positive links between the Planning Strategy and Policy Team and the rest of the Planning Service and Authority. Manage and monitor the budget of the Planning Strategy & Policy Team. Represent the Authority and attend and present at appropriate meetings and committees as required. Any other duties appropriate to the grade and nature of the post as directed by the Director of Planning & Place or Chief Executive Officer. Person Specification Essential Criteria Substantial relevant experience in Planning Policy Demonstrable experience of the application of public / administrative law to plan making A recognised qualification, degree or equivalent in Town and Country Planning or a related discipline An in-depth knowledge of planning policy, related legislation and procedures Understanding of ecological issues in the planning process and related regulations Ability to work under pressure, on own initiative and organise workload effectively Proven ability to deliver high quality services that are cost effective and provide excellent customer service. An ability to provide coherent, competent and professional advice both written and verbal An ability to demonstrate organisational and interpersonal skills required to deliver complex work areas and meet deadlines. An ability to work as part of a team and to mentor and support colleagues on planning related issues. Ability to deal diplomatically with the public, National Park Members, staff and other stakeholders. Ability to proactively engage local communities and other key stakeholders in the development and delivery of the service A willingness to attend public meetings outside core office hours Welsh Language Level 1 To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.
Senior Engineer Civil Engineering & Water Infrastructure Overview: We are recruiting on behalf of a leading main contractor who has recently secured a major multi-site regional water framework. This is an exceptional opportunity for an experienced Senior Engineer with 5+ years of site experience to join an established contractor, overseeing the engineering standards, quality assurance, and technical delivery across multiple active AMP8 civil engineering projects. The scope of work features high-profile environmental and river protection upgrades across the North West. As the lead Senior Engineer on-site, you will oversee complex heavy civils assets, including deep segmental caisson shafts (ranging up to 15m in diameter), large offline detention tanks, new wet wells, and extensive Combined Sewer Overflow (CSO) network modifications designed to dramatically improve regional infrastructure resilience. Key Responsibilities: Engineering Oversight: Establish precise survey control and levels across multiple contracts, ensuring that all detailed setting out aligns perfectly with contract drawings. Technical Coaching: Supervise, mentor, and coach site engineers on daily setting out activities, ensuring they understand their responsibilities and providing support during critical setting out phases. Team Development & Line Management: Act as the formal line manager for junior engineering staff, driving their professional growth, delivering annual progress reports, and actively participating in the recruitment of new site engineers. Deep Civils Control: Manage the precise engineering alignment and tolerances for major geotechnical assets, including deep shaft sinking, caisson builds, and large-scale drainage schemes. Quality Lead: Compile regional Inspection and Test Plans (ITPs) and Quality Management Plans, briefing site teams prior to project delivery and driving the close-out of technical queries. Compliance Audits: Conduct scheduled instrumental checks and quality audits, providing constructive feedback to management teams where corrective actions are required. Safety & Temporary Works: Champion a zero-incident safety culture, ensuring all engineering activities comply with health, safety, and environmental regulations whilst managing temporary works requirements (TWC/TWS) on-site. Material Procurement: Undertake accurate pre-start material take-offs and collaborate with project managers to populate and manage material procurement schedules. Site Management Support: Assist Sub Agents and Site Agents with developing efficient construction methods, deputising for them on-site when required to keep projects on track. Documentation Management: Coordinate the collection and verification of accurate 'as-built' data and quality assurance files, planning at least two months in advance to ensure seamless asset handovers. Stakeholder Engagement: Build and maintain excellent relationships between operatives, subcontractors, and clients, attending early tender handovers, pre-commencement meetings, and project design reviews. Safe Systems of Work: Author, review, and issue method statements and risk assessments, while regularly delivering engaging technical toolbox talks to site teams. Qualifications: Experience & Tenure: A minimum of 5+ years of hands-on site experience, with a proven track record managing the engineering and quality across multiple sites as a Senior Engineer or Sub Agent within civil engineering (water industry experience is highly desirable). Academic Profile: Degree, HNC, or an equivalent qualification in a civil engineering or construction-related discipline. Accreditations: Valid CSCS Card, SMSTS, and Confined Space training are essential for this Senior Engineer position. Temporary Works: Qualification or proven experience as a Temporary Works Coordinator (TWC) or Temporary Works Supervisor (TWS). Technical Skills: Proficiency in AutoCAD, strong report-writing capabilities, and a solid background setting out for infrastructure, deep drainage, and reinforced concrete works. Leadership Traits: Excellent communication and mentoring skills, with a natural ability to challenge designs, solve problems independently, and collaborate with client representatives. Benefits: Competitive salary complemented by structured line management appraisals to support long-term Senior Engineer career progression Company car, green car scheme, or a generous car allowance (dependent on position) Company pension scheme and life assurance policy Private medical insurance coverage 25 days of annual leave (plus 8 bank holidays), loyalty days, and continuous service awards Allocated paid volunteering hours to support local community initiatives Flexible benefits via salary sacrifice alongside access to accredited Senior Engineer leadership training and professional coaching If you are a technically accomplished civil engineering professional who enjoys mentoring the next generation of talent across major water infrastructure schemes, apply today to speak with our recruitment team about this main contractor Senior Engineer role.
Jul 31, 2026
Full time
Senior Engineer Civil Engineering & Water Infrastructure Overview: We are recruiting on behalf of a leading main contractor who has recently secured a major multi-site regional water framework. This is an exceptional opportunity for an experienced Senior Engineer with 5+ years of site experience to join an established contractor, overseeing the engineering standards, quality assurance, and technical delivery across multiple active AMP8 civil engineering projects. The scope of work features high-profile environmental and river protection upgrades across the North West. As the lead Senior Engineer on-site, you will oversee complex heavy civils assets, including deep segmental caisson shafts (ranging up to 15m in diameter), large offline detention tanks, new wet wells, and extensive Combined Sewer Overflow (CSO) network modifications designed to dramatically improve regional infrastructure resilience. Key Responsibilities: Engineering Oversight: Establish precise survey control and levels across multiple contracts, ensuring that all detailed setting out aligns perfectly with contract drawings. Technical Coaching: Supervise, mentor, and coach site engineers on daily setting out activities, ensuring they understand their responsibilities and providing support during critical setting out phases. Team Development & Line Management: Act as the formal line manager for junior engineering staff, driving their professional growth, delivering annual progress reports, and actively participating in the recruitment of new site engineers. Deep Civils Control: Manage the precise engineering alignment and tolerances for major geotechnical assets, including deep shaft sinking, caisson builds, and large-scale drainage schemes. Quality Lead: Compile regional Inspection and Test Plans (ITPs) and Quality Management Plans, briefing site teams prior to project delivery and driving the close-out of technical queries. Compliance Audits: Conduct scheduled instrumental checks and quality audits, providing constructive feedback to management teams where corrective actions are required. Safety & Temporary Works: Champion a zero-incident safety culture, ensuring all engineering activities comply with health, safety, and environmental regulations whilst managing temporary works requirements (TWC/TWS) on-site. Material Procurement: Undertake accurate pre-start material take-offs and collaborate with project managers to populate and manage material procurement schedules. Site Management Support: Assist Sub Agents and Site Agents with developing efficient construction methods, deputising for them on-site when required to keep projects on track. Documentation Management: Coordinate the collection and verification of accurate 'as-built' data and quality assurance files, planning at least two months in advance to ensure seamless asset handovers. Stakeholder Engagement: Build and maintain excellent relationships between operatives, subcontractors, and clients, attending early tender handovers, pre-commencement meetings, and project design reviews. Safe Systems of Work: Author, review, and issue method statements and risk assessments, while regularly delivering engaging technical toolbox talks to site teams. Qualifications: Experience & Tenure: A minimum of 5+ years of hands-on site experience, with a proven track record managing the engineering and quality across multiple sites as a Senior Engineer or Sub Agent within civil engineering (water industry experience is highly desirable). Academic Profile: Degree, HNC, or an equivalent qualification in a civil engineering or construction-related discipline. Accreditations: Valid CSCS Card, SMSTS, and Confined Space training are essential for this Senior Engineer position. Temporary Works: Qualification or proven experience as a Temporary Works Coordinator (TWC) or Temporary Works Supervisor (TWS). Technical Skills: Proficiency in AutoCAD, strong report-writing capabilities, and a solid background setting out for infrastructure, deep drainage, and reinforced concrete works. Leadership Traits: Excellent communication and mentoring skills, with a natural ability to challenge designs, solve problems independently, and collaborate with client representatives. Benefits: Competitive salary complemented by structured line management appraisals to support long-term Senior Engineer career progression Company car, green car scheme, or a generous car allowance (dependent on position) Company pension scheme and life assurance policy Private medical insurance coverage 25 days of annual leave (plus 8 bank holidays), loyalty days, and continuous service awards Allocated paid volunteering hours to support local community initiatives Flexible benefits via salary sacrifice alongside access to accredited Senior Engineer leadership training and professional coaching If you are a technically accomplished civil engineering professional who enjoys mentoring the next generation of talent across major water infrastructure schemes, apply today to speak with our recruitment team about this main contractor Senior Engineer role.
The Opportunity We are recruiting for an experienced Commercial Manager to lead the commercial performance and strategic growth of a nationwide hazardous waste transfer and treatment network. This is a senior commercial leadership position responsible for developing and implementing the commercial strategy across hazardous waste transfer stations and packaged waste treatment services. Working closely with operational, technical and sales teams, you will identify new market opportunities, strengthen existing customer relationships and drive sustainable revenue growth across the business. The successful candidate will have significant experience within the hazardous waste industry, with a strong understanding of hazardous waste streams, treatment routes, transfer station operations, pricing strategies and environmental compliance. Key Responsibilities Commercial Leadership: Develop and deliver the commercial strategy for hazardous waste transfer stations and packaged waste treatment services across the UK. Drive profitable growth through new business development, strategic account management and expansion of existing customer relationships. Lead the commercial direction for hazardous waste services, ensuring business objectives, revenue targets and profitability are achieved. Identify market trends, new waste streams and commercial opportunities to strengthen the company's position within the hazardous waste sector. Business Development & Customer Management: Develop and maintain strong relationships with key customers across industrial, manufacturing, chemical, utilities and environmental sectors. Lead customer meetings and presentations, providing commercially and technically robust hazardous waste solutions. Identify opportunities to increase hazardous waste volumes across existing customer accounts. Generate new business opportunities through direct customer engagement, networking and market development. Leadership & Collaboration: Provide commercial leadership and support to the wider sales team, helping to identify and secure hazardous waste opportunities. Coach Business Development Managers and Account Managers on hazardous waste treatment capabilities, pricing strategies and commercial opportunities. Work closely with Operations, Technical, Compliance, Logistics and Bid Management teams to ensure successful mobilisation and delivery of new contracts. Build effective working relationships across all business functions to deliver integrated hazardous waste solutions. Commercial Management: Develop pricing strategies for hazardous and packaged waste services in collaboration with operational teams. Lead regular commercial pricing reviews to ensure competitiveness while protecting profitability. Negotiate commercial agreements and contracts with new and existing customers. Support tender submissions, commercial proposals and contract negotiations for major opportunities. Reporting & Performance Management Produce and analyse commercial performance reports including: Sales pipeline and forecasting Revenue and margin performance Hazardous waste volumes and treatment trends Key account development Opportunity pipeline management Market intelligence and competitor analysis Provide regular reporting and recommendations to senior management to support strategic decision-making and continued commercial growth. Person Specification To be successful in this role, you will have: Extensive commercial experience within the hazardous waste management industry. A proven track record of delivering commercial growth, developing strategic customer relationships and winning new business. Strong understanding of hazardous waste legislation, waste classification, treatment processes and transfer station operations. Experience developing commercial strategies, pricing models and contract negotiations. Excellent leadership and stakeholder management skills, with the ability to influence both internal and external stakeholders. Strong commercial and financial acumen with experience managing budgets, forecasts and business performance. Willingness to travel across the UK as required.
Jul 31, 2026
Full time
The Opportunity We are recruiting for an experienced Commercial Manager to lead the commercial performance and strategic growth of a nationwide hazardous waste transfer and treatment network. This is a senior commercial leadership position responsible for developing and implementing the commercial strategy across hazardous waste transfer stations and packaged waste treatment services. Working closely with operational, technical and sales teams, you will identify new market opportunities, strengthen existing customer relationships and drive sustainable revenue growth across the business. The successful candidate will have significant experience within the hazardous waste industry, with a strong understanding of hazardous waste streams, treatment routes, transfer station operations, pricing strategies and environmental compliance. Key Responsibilities Commercial Leadership: Develop and deliver the commercial strategy for hazardous waste transfer stations and packaged waste treatment services across the UK. Drive profitable growth through new business development, strategic account management and expansion of existing customer relationships. Lead the commercial direction for hazardous waste services, ensuring business objectives, revenue targets and profitability are achieved. Identify market trends, new waste streams and commercial opportunities to strengthen the company's position within the hazardous waste sector. Business Development & Customer Management: Develop and maintain strong relationships with key customers across industrial, manufacturing, chemical, utilities and environmental sectors. Lead customer meetings and presentations, providing commercially and technically robust hazardous waste solutions. Identify opportunities to increase hazardous waste volumes across existing customer accounts. Generate new business opportunities through direct customer engagement, networking and market development. Leadership & Collaboration: Provide commercial leadership and support to the wider sales team, helping to identify and secure hazardous waste opportunities. Coach Business Development Managers and Account Managers on hazardous waste treatment capabilities, pricing strategies and commercial opportunities. Work closely with Operations, Technical, Compliance, Logistics and Bid Management teams to ensure successful mobilisation and delivery of new contracts. Build effective working relationships across all business functions to deliver integrated hazardous waste solutions. Commercial Management: Develop pricing strategies for hazardous and packaged waste services in collaboration with operational teams. Lead regular commercial pricing reviews to ensure competitiveness while protecting profitability. Negotiate commercial agreements and contracts with new and existing customers. Support tender submissions, commercial proposals and contract negotiations for major opportunities. Reporting & Performance Management Produce and analyse commercial performance reports including: Sales pipeline and forecasting Revenue and margin performance Hazardous waste volumes and treatment trends Key account development Opportunity pipeline management Market intelligence and competitor analysis Provide regular reporting and recommendations to senior management to support strategic decision-making and continued commercial growth. Person Specification To be successful in this role, you will have: Extensive commercial experience within the hazardous waste management industry. A proven track record of delivering commercial growth, developing strategic customer relationships and winning new business. Strong understanding of hazardous waste legislation, waste classification, treatment processes and transfer station operations. Experience developing commercial strategies, pricing models and contract negotiations. Excellent leadership and stakeholder management skills, with the ability to influence both internal and external stakeholders. Strong commercial and financial acumen with experience managing budgets, forecasts and business performance. Willingness to travel across the UK as required.
