Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
Aug 11, 2026
Full time
Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
Hire Controller Liverpool £30,000 - £38,000 + Bonus + Excellent Benefits NEOS Engineering Recruitment are working with a well-established and growing plant hire business looking to appoint an experienced Hire Controller to join their busy depot in Liverpool. This is an excellent opportunity for someone with experience in plant hire, tool hire, powered access, lifting, welfare, accommodation or a similar hire environment who enjoys building customer relationships and delivering outstanding service. You'll be joining a friendly, supportive team where no two days are the same, playing a key role in ensuring customers receive the right equipment, on time, every time. The Role Managing incoming hire enquiries via phone and email. Preparing quotations and converting enquiries into hires. Coordinating plant availability, transport and collections. Liaising with customers, drivers and engineers to ensure smooth delivery of equipment. Building and maintaining strong customer relationships. Processing hire contracts, off-hires and associated paperwork. Working closely with the depot team to maximise fleet utilisation. Delivering excellent customer service throughout the hire process. The Person Previous experience as a Hire Controller, Hire Desk Controller, Hire Coordinator or Rental Controller. Experience within plant hire, tool hire, powered access, lifting, welfare, accommodation, generators or a related hire industry is highly desirable. Excellent customer service and communication skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and positive attitude. Good IT skills and experience using hire management systems is advantageous. What's on Offer £30,000 - £38,000 Basic Salary Performance Bonus Company Pension Ongoing Training & Development Career Progression Opportunities Monday to Friday Stable, Growing Business If you're an experienced Hire Controller looking to join a business that values its people and offers genuine career progression, we'd love to hear from you. Apply today or contact NEOS Engineering Recruitment for more information.
Aug 11, 2026
Full time
Hire Controller Liverpool £30,000 - £38,000 + Bonus + Excellent Benefits NEOS Engineering Recruitment are working with a well-established and growing plant hire business looking to appoint an experienced Hire Controller to join their busy depot in Liverpool. This is an excellent opportunity for someone with experience in plant hire, tool hire, powered access, lifting, welfare, accommodation or a similar hire environment who enjoys building customer relationships and delivering outstanding service. You'll be joining a friendly, supportive team where no two days are the same, playing a key role in ensuring customers receive the right equipment, on time, every time. The Role Managing incoming hire enquiries via phone and email. Preparing quotations and converting enquiries into hires. Coordinating plant availability, transport and collections. Liaising with customers, drivers and engineers to ensure smooth delivery of equipment. Building and maintaining strong customer relationships. Processing hire contracts, off-hires and associated paperwork. Working closely with the depot team to maximise fleet utilisation. Delivering excellent customer service throughout the hire process. The Person Previous experience as a Hire Controller, Hire Desk Controller, Hire Coordinator or Rental Controller. Experience within plant hire, tool hire, powered access, lifting, welfare, accommodation, generators or a related hire industry is highly desirable. Excellent customer service and communication skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and positive attitude. Good IT skills and experience using hire management systems is advantageous. What's on Offer £30,000 - £38,000 Basic Salary Performance Bonus Company Pension Ongoing Training & Development Career Progression Opportunities Monday to Friday Stable, Growing Business If you're an experienced Hire Controller looking to join a business that values its people and offers genuine career progression, we'd love to hear from you. Apply today or contact NEOS Engineering Recruitment for more information.
Temporary Administration Assistant Location: Hospital in Daventry Pay Rate: 13.81 per hour Contract Type: Temporary (Starting ASAP until approximately 18th September) - possible extension Hours: Full-time, Monday to Friday, 8:30 AM - 5:00 PM (Some flexibility available for the right candidate) Requirements: Must hold an up-to-date Basic DBS Role Overview We are seeking an organised and reliable Temporary Administration Assistant to join a busy team at a hospital in Daventry. While the permanent version of this position is a Helpdesk & Facilities Coordinator, the key priorities for this temporary role will focus on essential site administration, facilities support, and coordination tasks. Key Responsibilities Inbox Management: Efficiently manage, sort, and respond to incoming email correspondence. Contractor Management: Book in and coordinate contractors visiting the site, ensuring all procedures are followed. Maintenance Logging: Update and maintain records in our computer system to track job progress and completions (including essential maintenance tasks such as fire door repairs and water testing). Candidate Requirements Strong administrative and organisational skills. Ability to manage multiple tasks and communicate effectively with contractors and staff. Essential: An up-to-date Basic DBS certificate is required due to the hospital environment. Fully confident and comfortable working on-site full-time. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 11, 2026
Seasonal
Temporary Administration Assistant Location: Hospital in Daventry Pay Rate: 13.81 per hour Contract Type: Temporary (Starting ASAP until approximately 18th September) - possible extension Hours: Full-time, Monday to Friday, 8:30 AM - 5:00 PM (Some flexibility available for the right candidate) Requirements: Must hold an up-to-date Basic DBS Role Overview We are seeking an organised and reliable Temporary Administration Assistant to join a busy team at a hospital in Daventry. While the permanent version of this position is a Helpdesk & Facilities Coordinator, the key priorities for this temporary role will focus on essential site administration, facilities support, and coordination tasks. Key Responsibilities Inbox Management: Efficiently manage, sort, and respond to incoming email correspondence. Contractor Management: Book in and coordinate contractors visiting the site, ensuring all procedures are followed. Maintenance Logging: Update and maintain records in our computer system to track job progress and completions (including essential maintenance tasks such as fire door repairs and water testing). Candidate Requirements Strong administrative and organisational skills. Ability to manage multiple tasks and communicate effectively with contractors and staff. Essential: An up-to-date Basic DBS certificate is required due to the hospital environment. Fully confident and comfortable working on-site full-time. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Operations & Office Coordinator (Startup All-Rounder) Milton Park, Abingdon, Oxfordshire (On-site daily) but with flexi hours £40,000 - £55,000 + benefits Are you the ultimate SME generalist who thrives in fast-moving tech environments? We are recruiting for a cutting-edge deep-tech startup based in Abingdon. They are looking for a proactive, highly adaptable Operations & Office Coordinator to become the engine room of their head office. This is not a traditional behind-the-desk admin job. Priorities spin, change, and pivot fast here, so you must be someone who turns ambiguity into action, spots gaps before anyone else does, and takes total ownership. You will need exceptional self-awareness, top-tier IT skills, and a genuine passion for working closely with people across every level of a business. What you will be doing: Operations & Facilities: Overseeing the day-to-day running of the office, managing landlord relationships, maintenance providers, and contractors to ensure a safe, smooth, welcoming space. HR Ops & Culture: Supporting routine HR administration, updating HR systems, and helping shape a positive internal culture alongside the HR Business Partner. EA/PA & Leadership Support: Assisting the C-suite and leadership team with meeting logistics, action tracking, agenda planning, and team events. IT & Logistics Liaison: Serving as the hands-on, on-site contact for external IT partners while helping with goods-in, shipping, export records, and inventory. Cross-Functional Pick-Up: Pitching in with light finance administration, basic marketing support, and order processing as needed. What we are looking for: Proven experience in an SME or startup background where you have held a broad portfolio of responsibilities Broad generalist skills spanning office management, facilities, basic HR operations, and executive support High level of tech-savviness and practical IT capability Outstanding communication skills, personal awareness, and an approachable, solution-focused attitude UK Driving Licence and the ability to be on-site in Abingdon daily Perks & Benefits: Competitive salary (£40k to £55k dependent on experience). 25 days holiday plus 8 bank holidays. Private medical insurance, critical illness cover, and life assurance after probation. Tech scheme, electric car scheme options, 5% matched pension, and free parking. Discretionary daily self-serve lunches, drinks, and snacks on site. Apply today to join a fast-paced business where your contribution directly drives day-to-day success.
Aug 10, 2026
Full time
Operations & Office Coordinator (Startup All-Rounder) Milton Park, Abingdon, Oxfordshire (On-site daily) but with flexi hours £40,000 - £55,000 + benefits Are you the ultimate SME generalist who thrives in fast-moving tech environments? We are recruiting for a cutting-edge deep-tech startup based in Abingdon. They are looking for a proactive, highly adaptable Operations & Office Coordinator to become the engine room of their head office. This is not a traditional behind-the-desk admin job. Priorities spin, change, and pivot fast here, so you must be someone who turns ambiguity into action, spots gaps before anyone else does, and takes total ownership. You will need exceptional self-awareness, top-tier IT skills, and a genuine passion for working closely with people across every level of a business. What you will be doing: Operations & Facilities: Overseeing the day-to-day running of the office, managing landlord relationships, maintenance providers, and contractors to ensure a safe, smooth, welcoming space. HR Ops & Culture: Supporting routine HR administration, updating HR systems, and helping shape a positive internal culture alongside the HR Business Partner. EA/PA & Leadership Support: Assisting the C-suite and leadership team with meeting logistics, action tracking, agenda planning, and team events. IT & Logistics Liaison: Serving as the hands-on, on-site contact for external IT partners while helping with goods-in, shipping, export records, and inventory. Cross-Functional Pick-Up: Pitching in with light finance administration, basic marketing support, and order processing as needed. What we are looking for: Proven experience in an SME or startup background where you have held a broad portfolio of responsibilities Broad generalist skills spanning office management, facilities, basic HR operations, and executive support High level of tech-savviness and practical IT capability Outstanding communication skills, personal awareness, and an approachable, solution-focused attitude UK Driving Licence and the ability to be on-site in Abingdon daily Perks & Benefits: Competitive salary (£40k to £55k dependent on experience). 25 days holiday plus 8 bank holidays. Private medical insurance, critical illness cover, and life assurance after probation. Tech scheme, electric car scheme options, 5% matched pension, and free parking. Discretionary daily self-serve lunches, drinks, and snacks on site. Apply today to join a fast-paced business where your contribution directly drives day-to-day success.
Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative
Aug 08, 2026
Seasonal
Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative
Service Desk Administrator £32,000 Per Annum. Stockport Full Time, Permanent Monday to Friday 0700 - 17:00 Do you have strong scheduling and coordination skills? Do you thrive in a fast-paced, customer-focused environment? Attega Group is currently partnering with our client in recruiting a Service Desk Administrator. The main purpose of this role is to work closely with the Technical Support and Operations teams to plan, coordinate, and schedule works efficiently, ensuring the smooth day-to-day running of service delivery. In return, our client is offering a salary of £32,000 per annum, depending on experience. This is a full-time, permanent role. The hours of work will be Monday to Friday, 07 00. Your responsibilities will include: Scheduling and coordinating works for field operatives, ensuring all jobs are planned and confirmed with clients daily Managing diaries and allocating resources effectively to meet service requirements Liaising with Technical Team Members and Supervisor/Managers to ensure works are delivered efficiently Ensuring all client portals and internal systems are updated accurately and in a timely manner Communicating daily via phone and email with engineers, contractors, clients, and suppliers Proactively managing changes, delays, and last-minute issues to minimise disruption The ideal candidate: Has a strong can-do attitude and excellent organisational skills Possesses strong communication and problem-solving abilities Is a confident team player who can also work independently Demonstrates self-motivation, discipline, and attention to detail Has a customer-focused attitude with a commitment to high service standards Takes health and safety seriously in all aspects of the role
Aug 08, 2026
Full time
Service Desk Administrator £32,000 Per Annum. Stockport Full Time, Permanent Monday to Friday 0700 - 17:00 Do you have strong scheduling and coordination skills? Do you thrive in a fast-paced, customer-focused environment? Attega Group is currently partnering with our client in recruiting a Service Desk Administrator. The main purpose of this role is to work closely with the Technical Support and Operations teams to plan, coordinate, and schedule works efficiently, ensuring the smooth day-to-day running of service delivery. In return, our client is offering a salary of £32,000 per annum, depending on experience. This is a full-time, permanent role. The hours of work will be Monday to Friday, 07 00. Your responsibilities will include: Scheduling and coordinating works for field operatives, ensuring all jobs are planned and confirmed with clients daily Managing diaries and allocating resources effectively to meet service requirements Liaising with Technical Team Members and Supervisor/Managers to ensure works are delivered efficiently Ensuring all client portals and internal systems are updated accurately and in a timely manner Communicating daily via phone and email with engineers, contractors, clients, and suppliers Proactively managing changes, delays, and last-minute issues to minimise disruption The ideal candidate: Has a strong can-do attitude and excellent organisational skills Possesses strong communication and problem-solving abilities Is a confident team player who can also work independently Demonstrates self-motivation, discipline, and attention to detail Has a customer-focused attitude with a commitment to high service standards Takes health and safety seriously in all aspects of the role
NMS Recruit Ltd t/a Russell Taylor Group
Whitefield, Manchester
Helpdesk Service Coordinator - Facilities - 28,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for two Helpdesk Service Coordinators to work in their head office in North Manchester on their Service Helpdesk, these are expansion roles due to increased national contracts won. Account managing their clients service and maintenance requirements, workload scheduling, planning PPM works and reactive callouts. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Helpdesk Service Coordinator - Package Salary 28,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Helpdesk Service Coordinator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable These roles would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers workloads are scheduled. We will accept applications from those who have worked as a Help desk Coordinator, Helpdesk Team Leader, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service planner, Help Desk Engineer, Helpdesk Coordinator. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Aug 08, 2026
Full time
Helpdesk Service Coordinator - Facilities - 28,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for two Helpdesk Service Coordinators to work in their head office in North Manchester on their Service Helpdesk, these are expansion roles due to increased national contracts won. Account managing their clients service and maintenance requirements, workload scheduling, planning PPM works and reactive callouts. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Helpdesk Service Coordinator - Package Salary 28,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Helpdesk Service Coordinator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable These roles would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers workloads are scheduled. We will accept applications from those who have worked as a Help desk Coordinator, Helpdesk Team Leader, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service planner, Help Desk Engineer, Helpdesk Coordinator. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
NMS Recruit Ltd t/a Russell Taylor Group
Whitefield, Manchester
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Aug 08, 2026
Full time
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Hire Controller - Wokingham Job Opportunity : Customer Service Coordinator (Hire Desk) Location: Wokingham Contract Type: Temp To Perm Hourly Rate: starting at 13.50ph, depending on experience Working Pattern: Full Time Key Responsibilities : Raising Contracts: Ensure all contracts are processed efficiently. Dealing with Customer and Driver Queries: Provide outstanding support to our customers and drivers, ensuring their needs are met. Organising and Maintaining the Work Planner: Keep our operations running smoothly by managing schedules effectively. Taking New Orders: Facilitate new orders and maintain strong relationships with current customers. The ideal candidate Previous experience in the hire industry. Strong communication skills to handle a high volume of calls and enquiries. Ability to work under pressure in a fast-paced environment. Excellent time management and organisational skills. A proactive attitude. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Full time
Hire Controller - Wokingham Job Opportunity : Customer Service Coordinator (Hire Desk) Location: Wokingham Contract Type: Temp To Perm Hourly Rate: starting at 13.50ph, depending on experience Working Pattern: Full Time Key Responsibilities : Raising Contracts: Ensure all contracts are processed efficiently. Dealing with Customer and Driver Queries: Provide outstanding support to our customers and drivers, ensuring their needs are met. Organising and Maintaining the Work Planner: Keep our operations running smoothly by managing schedules effectively. Taking New Orders: Facilitate new orders and maintain strong relationships with current customers. The ideal candidate Previous experience in the hire industry. Strong communication skills to handle a high volume of calls and enquiries. Ability to work under pressure in a fast-paced environment. Excellent time management and organisational skills. A proactive attitude. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hire Coordinator - Ringwood Dovetail Recruitment are excited to be working with a growing construction business in Ringwood, who are recruiting due to their ever growing team! With full training and support given across all facets of the business, there is real career progression on offer for the right person, with the potential of the role evolving into additional areas over time. The Hire Desk Assistant is a vital part of the operations for both Sales and Customer Services. On a day-to-day basis, you can expect to be desk-based, making regular contact with stock teams, sales reps and various depots around the UK to ensure minimal delay in fulfilling the needs of the customer. Duties & Responsibilities: Receiving enquiries from customers, and actioning, processing orders and following them through to completion Arranging delivery and collection of orders in according with the customer s and Sale Teams requirements. Managing Sub Contracted Transport suppliers, their service levels and constant monitoring of their costs Using an established database of 3rd party suppliers and hauliers to arrange transport of products to and from the depots and where possible, reducing handling and increasing profit margins on Transport. Safeguarding that all products hired to customers are safe and have been properly tested in accordance with company procedures, where necessary all relevant Test Certification are raised and sent with products being Hired. This is a fast-paced position where the Hire Coordinator will build your knowledge of company services, relationships with key partners and colleagues, and problem solve along the way. The business takes great pride in not only their convenience for their customers, but their level of service, making you proud to be a part of the team. Minimum Experience Required: Strong communication skills Well organised with a keen eye for detail Ability to multitask Team Player Salary & Details 20 days holiday + bank holidays Free Parking Monday Friday 8.30am 5pm 1 hour lunch Pension contributions This Hire Coordinator role presents an outstanding opportunity for individuals who are eager, dependable, and conscientious, with ample room for career growth. If you are interested in this Hire Coordinator job in Ringwood, please click on Apply Now or alternatively give us a call on (phone number removed) and ask for Laura. Laura will take you through the full process from beginning to end, helping you with your application and interview prep.
Aug 08, 2026
Full time
Hire Coordinator - Ringwood Dovetail Recruitment are excited to be working with a growing construction business in Ringwood, who are recruiting due to their ever growing team! With full training and support given across all facets of the business, there is real career progression on offer for the right person, with the potential of the role evolving into additional areas over time. The Hire Desk Assistant is a vital part of the operations for both Sales and Customer Services. On a day-to-day basis, you can expect to be desk-based, making regular contact with stock teams, sales reps and various depots around the UK to ensure minimal delay in fulfilling the needs of the customer. Duties & Responsibilities: Receiving enquiries from customers, and actioning, processing orders and following them through to completion Arranging delivery and collection of orders in according with the customer s and Sale Teams requirements. Managing Sub Contracted Transport suppliers, their service levels and constant monitoring of their costs Using an established database of 3rd party suppliers and hauliers to arrange transport of products to and from the depots and where possible, reducing handling and increasing profit margins on Transport. Safeguarding that all products hired to customers are safe and have been properly tested in accordance with company procedures, where necessary all relevant Test Certification are raised and sent with products being Hired. This is a fast-paced position where the Hire Coordinator will build your knowledge of company services, relationships with key partners and colleagues, and problem solve along the way. The business takes great pride in not only their convenience for their customers, but their level of service, making you proud to be a part of the team. Minimum Experience Required: Strong communication skills Well organised with a keen eye for detail Ability to multitask Team Player Salary & Details 20 days holiday + bank holidays Free Parking Monday Friday 8.30am 5pm 1 hour lunch Pension contributions This Hire Coordinator role presents an outstanding opportunity for individuals who are eager, dependable, and conscientious, with ample room for career growth. If you are interested in this Hire Coordinator job in Ringwood, please click on Apply Now or alternatively give us a call on (phone number removed) and ask for Laura. Laura will take you through the full process from beginning to end, helping you with your application and interview prep.
Join a busy customer operations team where no two days are the same KMC Recruitment is working with a well-established hire business to recruit a Hire Desk Coordinator for its Ipswich operation. This is an excellent opportunity for someone who enjoys speaking with customers, coordinating multiple tasks at once and making sure everything runs smoothly from enquiry through to delivery. You'll be part of a supportive team, acting as the first point of contact for customers while working closely with colleagues across the business to deliver a first-class service. Whether you're already working within the hire industry or have a strong customer service background and are looking for your next challenge, we'd like to hear from you. The Role As part of a busy customer service and hire desk team, you'll be responsible for managing customer enquiries, arranging hires and ensuring customers receive a professional, efficient service throughout the process. Your responsibilities will include: Responding to customer enquiries by telephone and email. Preparing quotations and processing hire orders accurately. Liaising with operational teams to coordinate deliveries, collections and equipment availability. Building strong relationships with both new and existing customers. Providing advice on products and services to help customers find the right solution. Supporting Business Development Managers with customer accounts and enquiries. Maintaining accurate records and ensuring all documentation is completed correctly. Working collaboratively with colleagues to deliver excellent service and resolve any issues quickly. About You We're looking for someone who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience in a customer service, hire desk, sales support or coordination role. Excellent communication skills, both over the phone and in writing. Strong organisational skills with the ability to prioritise a busy workload. Good attention to detail and a high level of accuracy. Confidence using Microsoft Office, including Excel. A positive attitude and willingness to support the wider team. GCSE English (Grade 4/C or above), or equivalent. Experience within the plant hire, construction, tool hire or related sectors would be advantageous, although it isn't essential. What's on Offer? Salary of £32,640. Up to 25 days' annual leave plus bank holidays. Option to buy additional holiday and carry unused leave forward. Extra day's holiday for your birthday. Company pension with employer contribution. Enhanced family leave. Death in Service cover. Medicash healthcare plan. High street retail discounts. Cycle to Work scheme. Regular performance and development reviews. A friendly, supportive working environment with genuine opportunities to develop your career. If you're looking for a customer-focused role where you can make a real impact while developing your career within a successful national business, we'd love to hear from you.
Aug 07, 2026
Full time
Join a busy customer operations team where no two days are the same KMC Recruitment is working with a well-established hire business to recruit a Hire Desk Coordinator for its Ipswich operation. This is an excellent opportunity for someone who enjoys speaking with customers, coordinating multiple tasks at once and making sure everything runs smoothly from enquiry through to delivery. You'll be part of a supportive team, acting as the first point of contact for customers while working closely with colleagues across the business to deliver a first-class service. Whether you're already working within the hire industry or have a strong customer service background and are looking for your next challenge, we'd like to hear from you. The Role As part of a busy customer service and hire desk team, you'll be responsible for managing customer enquiries, arranging hires and ensuring customers receive a professional, efficient service throughout the process. Your responsibilities will include: Responding to customer enquiries by telephone and email. Preparing quotations and processing hire orders accurately. Liaising with operational teams to coordinate deliveries, collections and equipment availability. Building strong relationships with both new and existing customers. Providing advice on products and services to help customers find the right solution. Supporting Business Development Managers with customer accounts and enquiries. Maintaining accurate records and ensuring all documentation is completed correctly. Working collaboratively with colleagues to deliver excellent service and resolve any issues quickly. About You We're looking for someone who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience in a customer service, hire desk, sales support or coordination role. Excellent communication skills, both over the phone and in writing. Strong organisational skills with the ability to prioritise a busy workload. Good attention to detail and a high level of accuracy. Confidence using Microsoft Office, including Excel. A positive attitude and willingness to support the wider team. GCSE English (Grade 4/C or above), or equivalent. Experience within the plant hire, construction, tool hire or related sectors would be advantageous, although it isn't essential. What's on Offer? Salary of £32,640. Up to 25 days' annual leave plus bank holidays. Option to buy additional holiday and carry unused leave forward. Extra day's holiday for your birthday. Company pension with employer contribution. Enhanced family leave. Death in Service cover. Medicash healthcare plan. High street retail discounts. Cycle to Work scheme. Regular performance and development reviews. A friendly, supportive working environment with genuine opportunities to develop your career. If you're looking for a customer-focused role where you can make a real impact while developing your career within a successful national business, we'd love to hear from you.
Service Coordinator Part-Time Oxford 3 Days per Week Are you an organised and proactive coordinator who enjoys keeping things running smoothly? We're looking for a Technical Service Coordinator to join a busy team supporting the maintenance and performance of specialist equipment within a healthcare environment. This is a varied role where you'll coordinate planned and reactive maintenance, manage service requests, liaise with engineers, subcontractors and internal stakeholders, monitor equipment performance and maintain accurate service records. You'll also produce reports, track work orders, escalate issues where required and help ensure service levels and contractual KPIs are achieved. About you We're looking for someone who has: Previous experience in a service coordination, operations, helpdesk or administration role Excellent organisational skills and the ability to manage multiple priorities Strong communication and stakeholder management skills Good IT skills, including Microsoft Office A proactive approach with excellent attention to detail Experience within engineering, facilities, technical support or healthcare would be advantageous, but healthcare experience isn't essential . We're open to candidates with strong transferable skills from other industries.
Aug 07, 2026
Full time
Service Coordinator Part-Time Oxford 3 Days per Week Are you an organised and proactive coordinator who enjoys keeping things running smoothly? We're looking for a Technical Service Coordinator to join a busy team supporting the maintenance and performance of specialist equipment within a healthcare environment. This is a varied role where you'll coordinate planned and reactive maintenance, manage service requests, liaise with engineers, subcontractors and internal stakeholders, monitor equipment performance and maintain accurate service records. You'll also produce reports, track work orders, escalate issues where required and help ensure service levels and contractual KPIs are achieved. About you We're looking for someone who has: Previous experience in a service coordination, operations, helpdesk or administration role Excellent organisational skills and the ability to manage multiple priorities Strong communication and stakeholder management skills Good IT skills, including Microsoft Office A proactive approach with excellent attention to detail Experience within engineering, facilities, technical support or healthcare would be advantageous, but healthcare experience isn't essential . We're open to candidates with strong transferable skills from other industries.
Temporary Service Desk Co-ordinator Bidford-on-Avon Upto £15/hour (DOE) The role: We need someone to own the phone and email booking desk for a minimum one month (reviewed thereafter). This is fast-paced, interrupt-driven work. You'll field 20+ calls a day, manage a growing email queue, and keep field engineers moving efficiently across the schedule. What you'll be doing: Taking service requests via phone and email, booking jobs directly into the system Liaising with engineers in the field answering their queries, reallocating jobs, solving access issues on the fly Confirming appointments with customers, managing last-minute changes, and updating records in real time Thinking on your feet when things go wrong (cancellations, delays, access problems) Who you are: Confident on the phone. You don't dread calls; you handle them quickly and professionally. Organised under pressure. High-volume, switching between tasks doesn't faze you. Detail-oriented. Bookings, job notes, and customer updates need to be accurate field teams depend on it. Independent. You'll get trained, but you'll work with minimal supervision. Full UK driver's license required. What you get: Short-term contract (minimum 1 month, reviewed) Upto £15/hour, dependent on experience Immediate start Chance to prove yourself in a high-visibility role How to apply for our Service Desk Coordinator We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer
Aug 07, 2026
Contractor
Temporary Service Desk Co-ordinator Bidford-on-Avon Upto £15/hour (DOE) The role: We need someone to own the phone and email booking desk for a minimum one month (reviewed thereafter). This is fast-paced, interrupt-driven work. You'll field 20+ calls a day, manage a growing email queue, and keep field engineers moving efficiently across the schedule. What you'll be doing: Taking service requests via phone and email, booking jobs directly into the system Liaising with engineers in the field answering their queries, reallocating jobs, solving access issues on the fly Confirming appointments with customers, managing last-minute changes, and updating records in real time Thinking on your feet when things go wrong (cancellations, delays, access problems) Who you are: Confident on the phone. You don't dread calls; you handle them quickly and professionally. Organised under pressure. High-volume, switching between tasks doesn't faze you. Detail-oriented. Bookings, job notes, and customer updates need to be accurate field teams depend on it. Independent. You'll get trained, but you'll work with minimal supervision. Full UK driver's license required. What you get: Short-term contract (minimum 1 month, reviewed) Upto £15/hour, dependent on experience Immediate start Chance to prove yourself in a high-visibility role How to apply for our Service Desk Coordinator We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer
Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Aug 07, 2026
Full time
Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Think Specialist Recruitment are delighted to be working with an exciting company based within the Watford area. There is an opportunity for someone with Sale Support experience to join their growing team. This is an exciting opportunity to join a fantastic business who produce award winning products and a growing rapidly within their industry. If you have sales support experience and are looking to join a company with a brilliant culture and supportive team then we would love to hear from you! Salary - up to £29,000 - £32,000pa depending on experience Hybrid working with 3 days in the office Some of the duties will include: Liaising with customers via phone and email. Respond to enquiries based around product information, price and availability of stock Managing the order-to-delivery process including sales order processing, raising invoices and resolving delivery issues Provide administrative support to the sales team including sending brochures, recording sales reports and tracking targets Maintaining running reports on MS Excel The suitable candidate: Previous experience within Sales Support Great level of attention to detail Strong communication skills on all levels Great team player Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Aug 07, 2026
Full time
Think Specialist Recruitment are delighted to be working with an exciting company based within the Watford area. There is an opportunity for someone with Sale Support experience to join their growing team. This is an exciting opportunity to join a fantastic business who produce award winning products and a growing rapidly within their industry. If you have sales support experience and are looking to join a company with a brilliant culture and supportive team then we would love to hear from you! Salary - up to £29,000 - £32,000pa depending on experience Hybrid working with 3 days in the office Some of the duties will include: Liaising with customers via phone and email. Respond to enquiries based around product information, price and availability of stock Managing the order-to-delivery process including sales order processing, raising invoices and resolving delivery issues Provide administrative support to the sales team including sending brochures, recording sales reports and tracking targets Maintaining running reports on MS Excel The suitable candidate: Previous experience within Sales Support Great level of attention to detail Strong communication skills on all levels Great team player Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
MEP Revit Coordinator Location: Northampton Salary: £40,000 - £60,000 Job Type: Full Time The Company An established and employee-owned building services specialist is looking to strengthen its Living design team with an experienced MEP Revit Coordinator. The business specialises in the mechanical, electrical and public health installation of high-end residential, student accommodation and hotel developments. You'll work alongside experienced engineering and technical teams on technically detailed projects, with strong opportunities for ongoing technical development and career progression. The Role As an MEP Revit Coordinator, you will join the drawing team at the company's Northampton head office, supporting the production and coordination of detailed MEP models and associated 2D drawings. This is an office-based position suited to an intermediate to advanced-level candidate with a strong understanding of Revit MEP and the wider Building Services environment. The role will include: Producing detailed MEP models and associated 2D drawings Working closely with Engineering and Technical teams to support model production Coordinating mechanical, electrical and public health services within project models Using Autodesk Construction Cloud to support document management workflows Ensuring modelling work is completed in accordance with ISO 19650 and company CAD standards Maintaining high standards of accuracy and quality across all modelling work Supporting the wider project team with technical coordination and model information Identifying and addressing modelling or coordination issues Contributing to a positive and collaborative working environment Maintaining quality standards in accordance with company QA procedures Requirements The successful MEP Revit Coordinator will ideally have: Intermediate to advanced knowledge of Revit MEP Intermediate to advanced knowledge of AutoCAD MEP Intermediate to advanced knowledge of Navisworks Manage Understanding of mechanical, electrical and public health building services Knowledge of ISO 19650 and BIM processes Experience working within Building Services or the wider construction industry Good understanding of MEP modelling and coordination Strong attention to detail and a thorough approach to work Proactive and approachable personality Ability to work effectively as part of a team Strong communication and interpersonal skills Commitment to maintaining high-quality standards What's on Offer Competitive salary Company car salary sacrifice scheme 25 days annual leave plus public holidays Profit-related EOT bonus scheme Private healthcare Life insurance Pension scheme with 5.5% employer contribution Further technical development Personal development opportunities Long-term career progression Why Apply? This is an excellent opportunity for an intermediate to advanced MEP Revit Coordinator to join an established specialist building services business and work on high-end residential, student accommodation and hotel projects. You'll be working closely with engineering and technical teams, developing detailed MEP models and gaining valuable exposure to complex building services projects. With a strong focus on development and progression, the role offers an excellent opportunity to build your technical career within a growing business. If you're interested, please contact Conner Richards at RGB Recruitment -
Aug 07, 2026
Full time
MEP Revit Coordinator Location: Northampton Salary: £40,000 - £60,000 Job Type: Full Time The Company An established and employee-owned building services specialist is looking to strengthen its Living design team with an experienced MEP Revit Coordinator. The business specialises in the mechanical, electrical and public health installation of high-end residential, student accommodation and hotel developments. You'll work alongside experienced engineering and technical teams on technically detailed projects, with strong opportunities for ongoing technical development and career progression. The Role As an MEP Revit Coordinator, you will join the drawing team at the company's Northampton head office, supporting the production and coordination of detailed MEP models and associated 2D drawings. This is an office-based position suited to an intermediate to advanced-level candidate with a strong understanding of Revit MEP and the wider Building Services environment. The role will include: Producing detailed MEP models and associated 2D drawings Working closely with Engineering and Technical teams to support model production Coordinating mechanical, electrical and public health services within project models Using Autodesk Construction Cloud to support document management workflows Ensuring modelling work is completed in accordance with ISO 19650 and company CAD standards Maintaining high standards of accuracy and quality across all modelling work Supporting the wider project team with technical coordination and model information Identifying and addressing modelling or coordination issues Contributing to a positive and collaborative working environment Maintaining quality standards in accordance with company QA procedures Requirements The successful MEP Revit Coordinator will ideally have: Intermediate to advanced knowledge of Revit MEP Intermediate to advanced knowledge of AutoCAD MEP Intermediate to advanced knowledge of Navisworks Manage Understanding of mechanical, electrical and public health building services Knowledge of ISO 19650 and BIM processes Experience working within Building Services or the wider construction industry Good understanding of MEP modelling and coordination Strong attention to detail and a thorough approach to work Proactive and approachable personality Ability to work effectively as part of a team Strong communication and interpersonal skills Commitment to maintaining high-quality standards What's on Offer Competitive salary Company car salary sacrifice scheme 25 days annual leave plus public holidays Profit-related EOT bonus scheme Private healthcare Life insurance Pension scheme with 5.5% employer contribution Further technical development Personal development opportunities Long-term career progression Why Apply? This is an excellent opportunity for an intermediate to advanced MEP Revit Coordinator to join an established specialist building services business and work on high-end residential, student accommodation and hotel projects. You'll be working closely with engineering and technical teams, developing detailed MEP models and gaining valuable exposure to complex building services projects. With a strong focus on development and progression, the role offers an excellent opportunity to build your technical career within a growing business. If you're interested, please contact Conner Richards at RGB Recruitment -
Randstad Construction & Property
Stoke-on-trent, Staffordshire
Randstad are currently partnering with one of the UK's fastest-growing safety and compliance businesses to find a highly organised Administration Support and Scheduler to join their Water Hygiene division at their Stoke Head Office. If you thrive in a fast-paced environment and love being the organisational glue that holds a team together, this is for you. Operating much like a dynamic help-desk coordinator, you will be the vital link connecting clients, field engineers, and the technical laboratory team. Our client is looking for a proactive problem-solver who wants to build a long-term career with a business that truly values its back-office staff. Location: Stoke Salary: 25,500 - 28,000 Working hours: 37.5 hours Package: 25 days holiday, increasing by 1 day every year Stakeholder Pension, Life cover, Employee Assistance Programme, and a Health policy Total flexibility to choose a standard company car, a commercial van, or opt for a cash allowance What you'll actually be doing day-to-day: You will take charge of planning, scheduling, and diarising water hygiene site works, making sure engineers are allocated efficiently and routes are optimised to minimise downtime. You'll be the friendly, professional voice on the phone, liaising with client sites to arrange access, confirm appointments, and swiftly manage any scheduling curve-balls or conflicts. You will act as the primary coordination point between the field engineers out on the road and the central operations team. You will coordinate the receipt of laboratory analysis, ensure data is accurately tracked, and liaise directly with the Service Chemist regarding sample statuses and follow-up actions. You'll maintain highly accurate administrative records, job schedules, and file lab results to ensure everything meets strict audit and compliance standards. What you need to bring to the table: To succeed in this role, you need to hold strong organisational and time-management skills; multi-tasking and prioritising tasks when necessary. High attention to detail who communicates wonderfully, both over the phone and in writing. You must be fully IT literate and comfortable using Microsoft Office (Outlook, Excel, Word) alongside internal scheduling systems. You'll need a calm, problem-solving mindset to handle operational changes and scheduling clashes. It would be beneficial to have an understanding of compliance-driven environments (like water hygiene or similar regulated services) Ready to become the organisational heart of a thriving team? Apply through Randstad today and let's have a chat! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 06, 2026
Full time
Randstad are currently partnering with one of the UK's fastest-growing safety and compliance businesses to find a highly organised Administration Support and Scheduler to join their Water Hygiene division at their Stoke Head Office. If you thrive in a fast-paced environment and love being the organisational glue that holds a team together, this is for you. Operating much like a dynamic help-desk coordinator, you will be the vital link connecting clients, field engineers, and the technical laboratory team. Our client is looking for a proactive problem-solver who wants to build a long-term career with a business that truly values its back-office staff. Location: Stoke Salary: 25,500 - 28,000 Working hours: 37.5 hours Package: 25 days holiday, increasing by 1 day every year Stakeholder Pension, Life cover, Employee Assistance Programme, and a Health policy Total flexibility to choose a standard company car, a commercial van, or opt for a cash allowance What you'll actually be doing day-to-day: You will take charge of planning, scheduling, and diarising water hygiene site works, making sure engineers are allocated efficiently and routes are optimised to minimise downtime. You'll be the friendly, professional voice on the phone, liaising with client sites to arrange access, confirm appointments, and swiftly manage any scheduling curve-balls or conflicts. You will act as the primary coordination point between the field engineers out on the road and the central operations team. You will coordinate the receipt of laboratory analysis, ensure data is accurately tracked, and liaise directly with the Service Chemist regarding sample statuses and follow-up actions. You'll maintain highly accurate administrative records, job schedules, and file lab results to ensure everything meets strict audit and compliance standards. What you need to bring to the table: To succeed in this role, you need to hold strong organisational and time-management skills; multi-tasking and prioritising tasks when necessary. High attention to detail who communicates wonderfully, both over the phone and in writing. You must be fully IT literate and comfortable using Microsoft Office (Outlook, Excel, Word) alongside internal scheduling systems. You'll need a calm, problem-solving mindset to handle operational changes and scheduling clashes. It would be beneficial to have an understanding of compliance-driven environments (like water hygiene or similar regulated services) Ready to become the organisational heart of a thriving team? Apply through Randstad today and let's have a chat! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Think Specialist Recruitment
St. Albans, Hertfordshire
Think Specialist Recruitment are delighted to be working with a Global organisation based in the St Albans area who are looking for a candidate to join one of their teams. This position is a nice all round position encompassing order processing, providing support to customers, quotations, supporting the sales process and more. It would suit a candidate who can work on their own initiative as well as work well as part of team, strong communication skills on all levels, as well as the ability to adapt to a busy and varied workload. Please note - This position will be fully office based Monday - Friday Competitive salary plus some great benefits including an annual bonus scheme, 25 days holiday which rise with service and more Some of the duties will include: Managing customer projects, including processing orders for parts, invoices and more Keeping records accurately updated throughout project life cycle within SAP Review customer and project requirements Coordinating procurement and order fulfilment activities Supporting the sales team with quotations, issuing products and service Identifying opportunities to promote relevant products Reviewing customer proposals, quotations and project documentation Ensuring stock levels are maintained both physically and within SAP Calculate contract pricing and prepare proposals Supporting with service contracts, planned maintenance visits, breakdown support spare parts and more Working well on own initiative as well as within team environment The suitable candidate: Previous experience within a similar position Strong communication skills on all levels Passionate about providing a high level of service Strong administration experience Highly organised with a strong attention to detail Must be able to work on own initiative Strong team player Adaptable with approach to work Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Aug 06, 2026
Full time
Think Specialist Recruitment are delighted to be working with a Global organisation based in the St Albans area who are looking for a candidate to join one of their teams. This position is a nice all round position encompassing order processing, providing support to customers, quotations, supporting the sales process and more. It would suit a candidate who can work on their own initiative as well as work well as part of team, strong communication skills on all levels, as well as the ability to adapt to a busy and varied workload. Please note - This position will be fully office based Monday - Friday Competitive salary plus some great benefits including an annual bonus scheme, 25 days holiday which rise with service and more Some of the duties will include: Managing customer projects, including processing orders for parts, invoices and more Keeping records accurately updated throughout project life cycle within SAP Review customer and project requirements Coordinating procurement and order fulfilment activities Supporting the sales team with quotations, issuing products and service Identifying opportunities to promote relevant products Reviewing customer proposals, quotations and project documentation Ensuring stock levels are maintained both physically and within SAP Calculate contract pricing and prepare proposals Supporting with service contracts, planned maintenance visits, breakdown support spare parts and more Working well on own initiative as well as within team environment The suitable candidate: Previous experience within a similar position Strong communication skills on all levels Passionate about providing a high level of service Strong administration experience Highly organised with a strong attention to detail Must be able to work on own initiative Strong team player Adaptable with approach to work Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Anchor Fire is a fully accredited fire safety contractor working across London and Essex. We install and maintain fire alarm systems, emergency lighting, AOVs, fire doors and passive fire protection for housing providers, schools, healthcare sites and children's charity accommodation. We are looking for someone organised and sharp to join the office team and train into the fire safety industry properly. No previous experience in fire safety is needed. We will teach you. What you will be doing from day one Managing the engineers' diaries and making sure the right person is on the right job with the right kit. Booking in planned maintenance visits and reactive callouts. Answering the phone to clients and sorting out what they need. Sending out service reports and certificates. Keeping our job management system, accurate so our records and invoicing hold up. It is a busy desk. Engineers ring in from site, clients ring in with problems, and you are the person who makes it work. What you will learn Over your first year you will be trained on fire alarm systems and the standards behind them, including BS 5839, BS 9999, the Fire Safety Act and the Building Safety Act. You will learn to read a survey, price remedial works and write quotations that go out to clients under our name. Alongside that we will train and fund you towards a fire door inspection qualification. You will spend time on site with our fire door inspector, surveying doors in occupied buildings and writing up findings. You will be trained by our operations manager, our qualified fire door inspector and the managing director. This is a small enough company that you will learn from the people doing the work, not from a folder. What we need from you Well organised, and able to hold several jobs in your head at once without dropping any. Fluent English. You will be writing and speaking to clients, and in time producing quotations that carry our name. Confident on the phone, including when someone is annoyed. Quick with computers. Willing to learn a technical trade. This role suits someone who wants to build a career rather than fill a seat. A full UK driving licence is essential. The role is subject to a DBS check, as we work in schools, healthcare settings and children's charity accommodation. Any background where you have coordinated people, handled customers or worked to deadlines is relevant. Lettings, property management, plant hire, service desks, dispatch and hospitality supervision all transfer well. What matters is how you think, not the industry you came from. What we offer 28,000 per year from day one, with review as your qualifications come through. A small signwritten company van, or 30p per business mile if you would rather use your own car. 28 days holiday including bank holidays. Workplace pension. Fully funded training and qualifications. Apply with your CV
Aug 06, 2026
Full time
Anchor Fire is a fully accredited fire safety contractor working across London and Essex. We install and maintain fire alarm systems, emergency lighting, AOVs, fire doors and passive fire protection for housing providers, schools, healthcare sites and children's charity accommodation. We are looking for someone organised and sharp to join the office team and train into the fire safety industry properly. No previous experience in fire safety is needed. We will teach you. What you will be doing from day one Managing the engineers' diaries and making sure the right person is on the right job with the right kit. Booking in planned maintenance visits and reactive callouts. Answering the phone to clients and sorting out what they need. Sending out service reports and certificates. Keeping our job management system, accurate so our records and invoicing hold up. It is a busy desk. Engineers ring in from site, clients ring in with problems, and you are the person who makes it work. What you will learn Over your first year you will be trained on fire alarm systems and the standards behind them, including BS 5839, BS 9999, the Fire Safety Act and the Building Safety Act. You will learn to read a survey, price remedial works and write quotations that go out to clients under our name. Alongside that we will train and fund you towards a fire door inspection qualification. You will spend time on site with our fire door inspector, surveying doors in occupied buildings and writing up findings. You will be trained by our operations manager, our qualified fire door inspector and the managing director. This is a small enough company that you will learn from the people doing the work, not from a folder. What we need from you Well organised, and able to hold several jobs in your head at once without dropping any. Fluent English. You will be writing and speaking to clients, and in time producing quotations that carry our name. Confident on the phone, including when someone is annoyed. Quick with computers. Willing to learn a technical trade. This role suits someone who wants to build a career rather than fill a seat. A full UK driving licence is essential. The role is subject to a DBS check, as we work in schools, healthcare settings and children's charity accommodation. Any background where you have coordinated people, handled customers or worked to deadlines is relevant. Lettings, property management, plant hire, service desks, dispatch and hospitality supervision all transfer well. What matters is how you think, not the industry you came from. What we offer 28,000 per year from day one, with review as your qualifications come through. A small signwritten company van, or 30p per business mile if you would rather use your own car. 28 days holiday including bank holidays. Workplace pension. Fully funded training and qualifications. Apply with your CV
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to 32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to 32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.
Aug 05, 2026
Full time
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to 32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to 32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.