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Business Analyst Outside IR35 Contract until 18th Dec. 2026 Crewe - Hybrid - 2-days per week We are recruiting for a Business Analyst to support complex, high-impact IT change initiatives within a fast-paced automotive and manufacturing environment. This contract role will focus on understanding business needs, shaping clear requirements, supporting solution design, and ensuring change activity delivers measurable value and practical outcomes. As a Business Analyst , you will work closely with stakeholders across IT, operational teams, suppliers and senior leadership, helping to turn business challenges into structured insights, clear requirements and actionable solutions. This is a role for someone confident, proactive and comfortable asking the right questions, challenging assumptions and bringing clarity to complex change. Key responsibilities: Lead end-to-end business analysis activity across complex IT change initiatives, from discovery through to delivery and benefits realisation. Elicit, analyse, document and manage high-quality requirements, ensuring they are clearly linked to business outcomes and value. Translate business problems into structured insights, process models, user stories, acceptance criteria and practical recommendations. Support business case development, including benefits definition, cost/benefit analysis and impact assessment. Work with stakeholders at all levels, including senior stakeholders, to clarify priorities, challenge constructively and drive alignment. Validate solution designs to ensure they meet business needs, expected outcomes and operational requirements. Define and assure non-functional requirements, including availability, performance, security, resilience, scalability, supportability and operational readiness. Apply systems thinking to understand upstream and downstream impacts across processes, applications, data, suppliers, operational teams and business outcomes. Work with third-party suppliers, delivery partners and systems integrators to ensure requirements are understood and outputs are validated. Produce clear, consistent and high-quality BA artefacts with strong traceability, governance and delivery confidence. Key skills and experience required: Strong experience delivering business analysis within complex IT change environments. Proven requirements engineering, process modelling, data analysis and solution evaluation skills. Experience working across both Agile and Waterfall delivery models. Confident creating user stories and acceptance criteria, including Given / When / Then acceptance criteria in GHERKIN format. Strong stakeholder management and communication skills, with the ability to influence without authority. Ability to manage ambiguity, challenge appropriately and bring structure to complex or conflicting requirements. Experience contributing to business cases, benefits definition, impact assessments and value-led delivery. Strong planning, organisation and prioritisation skills across multiple workstreams. Experience working with cloud, infrastructure, integration or enterprise systems would be highly beneficial. Exposure to digital transformation, multi-system change, legacy modernisation or process digitisation would be advantageous. Experience within manufacturing, automotive or another complex operational environment would be beneficial. Microsoft and SAP-based systems experience would be preferred. A recognised Business Analysis qualification from BCS or IIBA above entry or foundation level would be highly desirable. If you are an experienced Business Analyst with a strong background in complex IT change, stakeholder engagement and value-led delivery, this contract opportunity offers the chance to contribute to high-impact transformation activity within a complex operational environment. Please note, this role is deemed outside of IR35 - you will be operating as a Limited company Contractor.

Job Title: Performance Manager Location: Warwick / London / Hybrid Contract Type: 6 months contract Job Purpose We're working with a leading organisation operating in a complex, regulated environment to appoint a Performance Manager. This is a high-impact leadership role responsible for shaping how performance is defined, measured, and understood at executive level. You will ensure senior leaders and the Board receive clear, timely, and high-quality insight that supports confident, evidence-based decision making. You will combine strong analytical capability with strategic thinking, stakeholder influence, and people leadership-translating complex operational, financial, and commercial data into clear executive narratives. What You'll Be Doing You will own and evolve the organisation's performance management approach, ensuring it is robust, relevant, and aligned to strategic priorities. Key responsibilities include: Performance Framework & Governance Lead the design, operation, and continuous improvement of the performance management framework Ensure performance measures are clearly defined, consistent, and aligned to business objectives Review and refine performance reporting, forums, and governance to ensure they remain decision-focused Ensure alignment between performance management and wider organisational strategy Executive Insight & Reporting Deliver high-quality performance insight to Executive and Board stakeholders Combine operational, financial, delivery, and external context into clear performance narratives Prepare and assure executive and board-level reports, packs, and presentations Ensure outputs are concise, accurate, and tailored to senior decision-making needs Challenge & Continuous Improvement Act as a critical friend to the business, challenging assumptions and performance narratives Identify gaps or weaknesses in performance data and drive improvements Improve how performance is measured, reported, and understood across the organisation Promote a culture of continuous improvement and analytical excellence Stakeholder Engagement & Leadership Work closely with Finance, governance, assurance, and functional teams Influence senior stakeholders and ensure joined-up performance insight Line manage and develop a team of Business Performance Analysts Set clear standards for analytical quality, insight, and delivery What We're Looking For You will bring: Experience in business performance, MI, analytics, or management roles at a senior level Proven exposure to executive or board-level reporting Experience leading or developing analytical teams Strong understanding of performance management in complex or regulated environments (or transferable experience) Ability to design or improve performance frameworks, reporting, or governance structures Strong analytical skills with the ability to translate complex data into clear insight Confidence influencing senior stakeholders and challenging assumptions Excellent communication skills with strong narrative-building capability Technical Skills Strong analytical capability using KPIs, metrics, and management information Experience with Power BI or similar reporting tools Advanced Excel and data interpretation skills Ability to synthesise complex quantitative and qualitative information into clear messages Experience producing executive and board-level reporting materials Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As a Senior ERP Application Analyst in the FMCG industry, you'll play a key role in ensuring the smooth operation and optimisation of ERP systems. From troubleshooting to implementing improvements, your work will directly support the technology needs of the business. Client Details An organisation within the FMCG industry based in Wrexham. Description Manage and maintain the ERP system to ensure optimal performance and reliability. Analyse business requirements and translate them into system solutions. Provide technical support and troubleshooting for ERP-related issues. Collaborate with cross-functional teams to identify and implement system improvements. Ensure data integrity and accuracy within the ERP system. Train and support users to maximise system utilisation. Document system configurations, processes and changes effectively. Stay up-to-date with ERP software updates and best practices. Profile A successful Senior ERP Application Analyst should have: Strong expertise in Infor System21 ERP system IBM iSeries background SQL skills Proven ability to troubleshoot and resolve technical issues. Experience in analysing and translating business needs into system solutions. Solid understanding of data integrity and system optimisation. Strong communication skills to work effectively with various teams. Ability to document and manage system configurations and updates. Job Offer Permanent position in the FMCG industry based in Wrexham. remote based role / ideally Northwest based Salary ranging from 70,000 to 80,000, dependent on the level of experience. Additional benefits provided by the company. If you're interested in this role, apply now.

PMO Reporting Analyst Bristol 4-Month Contract Paying up to 56.50p/h (Inside IR35) About the Role : Seeking a PMO Reporting Analyst to support activities and assure the portfolio of change within a growing IT organisation. Key Responsibilities Collect, validate, and manage performance data across the Digital Solutions portfolio Develop and maintain dashboards and reports (Power BI, Excel, or similar tools). Deliver standard and ad-hoc reporting packs. Automate reporting processes to improve efficiency and reduce manual effort. Present insights clearly to PMO leadership and stakeholders. Analyse performance trends Ensure adherence to companies PMO standards, governance, and lifecycle processes. Support gating, reviews, and assurance activities with data and insights. Contribute to continuous improvement of PMO reporting frameworks. Work closely with Portfolio leads and functional teams. Translate business needs into reporting and analysis solutions. Support senior stakeholders with data insights to inform strategic decisions. Drive improvements in PMO tools, analytics capabilities, and data processes. Required Experience Experience in a PMO, project controls, or data analyst role within complex environments Strong analytical skills with ability to interpret large datasets. Experience with Power BI or similar visualisation tools. Advanced Excel skills (e.g. Power Query, pivot tables, formulas). Understanding of project lifecycle, governance, and PMO processes. Knowledge of tools such as SAP & JIRA. Exposure to automation tools (Power Automate, Python, SQL). Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

We are seeking an experienced and analytical Senior Business Analyst to support the fraud Department. This is a unique opportunity to play a key role in helping identify, prioritise and drive initiatives that disrupt illegal activity and protect consumers across UK. Client Details Senior Business Analyst within the public sector, based in Birmingham. Daily rate: (DOE). 12 month contract. Immediate start. Description Conduct business analysis activities across the fraud Programme of work. Engage with stakeholders to understand business needs, challenges and opportunities. Analyse current operational processes and design improved future-state solutions. Gather, document and validate business requirements. Develop business analysis artefacts including: Requirements documentation User stories Acceptance criteria Process maps Business cases Stakeholder analyses Identify opportunities for process improvement and operational efficiency. Support the development of systems, data solutions and intelligence capabilities. Work closely with technical teams and suppliers to ensure business requirements are translated into effective solutions. Define success measures and evaluate the impact of implemented changes. Provide insight and recommendations to support strategic decision-making. Profile A successful Business Analyst should have: Significant experience working as a Business Analyst on complex programmes or projects. Strong stakeholder management and relationship-building skills. Proven ability to facilitate workshops and gather requirements from diverse stakeholder groups. Experience analysing and improving business processes. Strong analytical and problem-solving capabilities. Experience developing business requirements, user stories and process documentation. Ability to influence decision-making at multiple organisational levels. Excellent written and verbal communication skills. Desirable Experience Experience working within a regulatory, compliance, enforcement or public sector environment. Knowledge of fraud, financial crime, investigations, intelligence or compliance functions. Experience delivering technology-enabled business change. Understanding of data analysis and performance reporting. Experience working with multidisciplinary teams including digital, technology and operational specialists. Job Offer Daily rate of 350 to 400, dependent on the level of experience. Interim contract role based in Birmingham. 12 month contract Immediate Start If you're interested in this role, apply now.

As a Finance Analyst in the not-for-profit sector, based in Dudley, you'll handle financial reporting and analysis to support informed decision-making. Your work will help ensure the organisation's finances run smoothly and contribute to its success. Client Details A not-for-profit organisation located in Dudley. Description The Finance Analyst will; Support the annual budgeting and forecasting processes. Produce and analyse monthly management accounts and performance reports. Develop financial models and business performance dashboards. Analyse operational and financial data to identify trends, risks and opportunities. Assist with variance analysis and provide insightful commentary to stakeholders. Work closely with operational teams to improve financial understanding and performance. Support strategic planning and business decision-making through robust financial analysis. Contribute to continuous improvement of financial reporting processes and systems. Prepare ad-hoc financial analysis and reports as required by senior management. Profile A successful Finance Analyst should have: Strong Excel skills, including advanced formulas, pivot tables, lookups and financial modelling. Experience in a Finance Analyst, FP&A, Management Accounts or similar finance role. Commercially aware with strong business acumen. Ability to analyse complex financial information and clearly communicate insights. Strong attention to detail and problem-solving skills. Excellent organisational and stakeholder management skills. Nesuite CRP system experience CIMA finalist, newly qualified CIMA, or equivalent accounting qualification (ACCA/ACA considered). Degree in Finance, Accounting, Economics, Business or related discipline desirable. Job Offer Competitive salary of 40,000 - 52,000. Permanent opportunity with career development potential. Exposure to FP&A and commercial finance activities. Opportunity to play a key role in supporting business growth and performance. If you're interested in this role, apply now.

Finance Analyst Hybrid Working Up to 55,000 + Benefits Ayrshire Are you a newly qualified accountant or nearing the completion of your ACCA or CIMA qualification? Looking for a role that will allow you to influence decision-making, develop commercially, and gain exposure to senior stakeholders? A well-established international business is seeking a Finance Analyst to join its growing finance team. This is an excellent opportunity for an ambitious finance professional looking to move into a commercially focused role within a dynamic and fast-paced environment.Working closely with key stakeholders across the business, you'll provide meaningful financial insight, support strategic decision-making, and help drive performance through robust analysis and reporting. Key Responsibilities Deliver financial analysis and performance reporting Support budgeting, forecasting, and planning cycles Produce KPI reporting and identify key business trends Assist with month-end processes and management reporting Partner with operational teams to provide financial insight Support continuous improvement initiatives across finance and reporting processes Contribute to ad hoc projects and business performance reviews About You ACCA or CIMA finalist, newly qualified, or recently qualified Strong analytical skills and attention to detail Advanced Excel skills and confidence working with financial data Excellent communication and stakeholder management abilities Commercial mindset with a proactive approach to problem-solving Experience within management accounts, financial analysis, or commercial finance is advantageous What's on Offer? Salary up to 55,000 Hybrid working model Strong career development opportunities Exposure to senior leadership and strategic projects Competitive benefits package This is a fantastic opportunity to join a recognised business in a role offering genuine progression, varied responsibilities, and the chance to make a tangible impact from day one.To find out more, please apply today or get in touch for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Interim Financial Analyst- Hybrid 2 days per week in London An exciting opportunity has arisen to join a highly successful and internationally recognised software development business. Working closely with the Head of Finance and senior stakeholders across the studio and wider Group, you'll lead management reporting, budgeting, forecasting and financial analysis. You will also play a key role in implementing and embedding the new financial planning system while identifying opportunities to improve reporting, processes and business performance. Key Responsibilities Produce monthly management reporting, KPI dashboards and performance analysis. Lead budgeting, forecasting and long-term financial planning. Manage cost reporting across multiple departments Develop financial models and scenario planning to support strategic decisions. Variance analysis and commercial recommendations to senior leadership. Support the implementation and ongoing development of the financial planning platform. Drive continuous improvement through automation and enhanced reporting processes. About You ACA, ACCA or CIMA qualified or part qualified Strong background in management reporting, budgeting, forecasting and financial analysis. Advanced Excel skills with the ability to interpret and present complex financial data via Power Point Confident partnering with senior stakeholders and influencing business decisions. Highly organised with excellent communication and presentation skills. Experience with FP&A software Technology / Software Industry experience This is a fantastic opportunity for a commercially minded finance professional looking to join an innovative, fast-paced and collaborative business at the forefront of their industry. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Our client is a leading global specialty (re)insurance business, recognised for its innovative approach to underwriting and strong reputation across international markets. With operations spanning multiple locations, the business focuses on delivering bespoke insurance and reinsurance solutions across a diverse portfolio of specialty risks. Combining underwriting expertise, entrepreneurial thinking, and a collaborative culture, they continue to drive growth while investing in technology, talent, and operational excellence PURPOSE OF THIS ROLE The Senior IT Cyber Governance, Risk & Compliance Analyst will support the development, implementation and oversight of the organisation's IT governance, cyber risk and compliance activities. This role involves supporting IT and cyber risk assessments, compliance with relevant regulatory and control frameworks, audit activity, and the identification and tracking of vulnerabilities, control gaps and remediation actions across IT systems and processes. The Senior IT Cyber Governance, Risk & Compliance Analyst will work closely with internal stakeholders to help ensure that IT and cyber activities are aligned with regulatory expectations, internal policies and good practice. KEY RESPONSIBILITIES Compliance and Risk Management: Support compliance with applicable regulatory, IT, cyber and control frameworks, which may include DORA, ISO 27001, NIST CSF, SOX and Cyber Essentials. Support the evaluation and management of IT, cyber, compliance and security risks across systems, processes and operations. Monitor emerging technology, cyber and operational resilience risks to support proactive risk management and timely escalation. Assist in preparing for and supporting regulatory inspections and internal, external and third-party audits. Support the tracking of cyber risk remediation actions, including actions arising from risk assessments, assurance reviews, incidents, audits, control reviews and control improvement initiatives. Support the maintenance of the cyber risk register, including the capture of risks, issues and remediation actions, and the preparation of updates for governance forums. Support third-party and supplier security assurance activities, including security due diligence, assessment of supplier responses and tracking of supplier remediation actions. Coordinate and evidence user access reviews and privileged access reviews with system owners and the business, supporting the move to tool-based access certification. Perform first-line compliance monitoring and control checks against information security policies and standards, including the tracking of policy exceptions. Policy & Procedure Development: Support the development, implementation and updating of IT risk, cyber security and compliance policies, standards and procedures to ensure alignment with legal, regulatory, control and sound practice requirements. Maintain an up-to-date understanding of applicable regulatory requirements and help implement changes to comply with new or evolving regulations. Assist in developing and delivering internal training and awareness on IT governance, cyber risk and compliance topics. Reporting & Communication: Support the preparation of cyber risk, control and remediation reporting for management and governance forums. Support the development and tracking of key performance indicators (KPIs) related to IT risk and compliance. Support internal breach notification and escalation processes where required, in coordination with Legal, Data Protection and relevant stakeholders, including supporting regulatory reporting where appropriate. SKILLS, QUALIFICATIONS AND EXPERIENCE Bachelor's degree in Cybersecurity, Information Technology, Risk Management, or a related field, or equivalent experience. Relevant certifications such as CRISC, CISA, CISM, ISO 27001 or CISSP, or a willingness to undertake similar, are desirable. Minimum of 5 years' experience in IT governance, risk management, cyber or information security, or a related role, with a strong knowledge of related control and compliance requirements. Working knowledge of key technology areas, including infrastructure, applications, networking, cloud services, vulnerability management, incident management and access controls. Experience supporting audit, regulatory or compliance activities, including evidence coordination, issue tracking and remediation follow-up. Experience with SOX compliance and ITGCs is desirable. Experience in insurance or wider financial services, or another regulated environment, is desirable. Excellent communication skills, with the ability to convey technical information to non-technical stakeholders.

As a Senior ERP Application Analyst in the FMCG industry, you'll play a key role in ensuring the smooth operation and optimisation of ERP systems. From troubleshooting to implementing improvements, your work will directly support the technology needs of the business. Client Details An organisation within the FMCG industry based in Wrexham. Description Manage and maintain the ERP system to ensure optimal performance and reliability. Analyse business requirements and translate them into system solutions. Provide technical support and troubleshooting for ERP-related issues. Collaborate with cross-functional teams to identify and implement system improvements. Ensure data integrity and accuracy within the ERP system. Train and support users to maximise system utilisation. Document system configurations, processes and changes effectively. Stay up-to-date with ERP software updates and best practices. Profile A successful Senior ERP Application Analyst should have: Strong expertise in Infor System21 ERP system IBM iSeries background SQL skills Proven ability to troubleshoot and resolve technical issues. Experience in analysing and translating business needs into system solutions. Solid understanding of data integrity and system optimisation. Strong communication skills to work effectively with various teams. Ability to document and manage system configurations and updates. Job Offer Permanent position in the FMCG industry based in Wrexham. remote based role/ideally Northwest based Salary ranging from £70,000 to £80,000, dependent on the level of experience. Additional benefits provided by the company. If you're interested in this role, apply now.

Marc Daniels are recruiting for a Finance Data Analyst to join a rapidly growing business based in Central London. This is an exciting opportunity created following a recent acquisition, offering exposure to large-scale financial data and a highly commercial environment. The Role As a Finance Data Analyst, you will play a key role in transforming financial data into actionable insights to support strategic decision-making. Working closely with finance and wider business stakeholders, you will analyse and consolidate large data sets, ensuring accuracy and consistency across reporting. Key Responsibilities Analyse large, complex financial data sets to identify trends, variances, and key business drivers, providing clear insight to support strategic and operational decisions Design, build, and maintain interactive dashboards and visualisations in Power BI, enabling stakeholders to easily interpret financial performance and KPIs Extract, manipulate, and interrogate data using SQL, ensuring data integrity and optimising queries for efficient reporting Consolidate financial data from multiple systems and entities following recent acquisition activity, ensuring consistency, accuracy, and alignment of reporting structures Support the budgeting and forecasting processes by providing detailed data analysis, scenario modelling, and variance analysis Partner with finance, FP&A, and non-finance stakeholders to understand reporting requirements and deliver meaningful, value-add insights Identify opportunities to improve data quality, reporting processes, and automation, driving efficiencies across the finance function Assist in developing scalable data models and reporting frameworks to support continued business growth Provide ad-hoc analysis and reporting to senior stakeholders, translating complex data into clear and actionable recommendations About You Strong experience with Power BI and SQL Proven ability to handle and interpret large financial data sets Experience in financial analysis, reporting, or a similar analytical role Strong attention to detail with excellent problem-solving skills Ability to communicate complex data clearly to stakeholders What's on Offer Competitive salary with bonus scheme Hybrid working model Modern offices in Central London Highly competitive pension scheme Opportunity to join a fast-growing business with strong career progression

A well-established international specialty insurance organisation is expanding its finance systems capability following continued growth and investment in reporting, data and automation. This creates an excellent opportunity to join a complex, data-led environment where finance technology is central to business planning, performance reporting and commercial decision-making. They are seeking a Financial Systems Analyst with advanced IBM Planning Analytics (TM1) expertise. You will combine hands-on TM1 development and support with process improvement, stakeholder engagement and the delivery of finance-systems change. This is not solely a business-as-usual support role: you will also lead defined projects and workstreams from initial requirements through implementation and user adoption. WHAT'S ON OFFER: A visible role supporting business-critical planning, reporting and decision-support systems. Genuine ownership of IBM Planning Analytics (TM1) development, support and continuous improvement. The opportunity to deliver change across Finance, Underwriting and Technology rather than focusing only on routine support. Exposure to business-transformation, automation, data-quality and finance-technology initiatives. Hybrid working, with three days in the London office and two days working remotely. If you are a Financial Systems Analyst, TM1 Developer or Planning Analytics specialist who combines strong technical capability with a solid understanding of finance, controls and stakeholder needs, we would like to hear from you. Please apply with an up-to-date CV outlining your IBM Planning Analytics (TM1) development and finance-systems experience THE ROLE: The Financial Systems Analyst will support the development, administration and continuous improvement of financial models, management-information solutions and associated data processes, with IBM Planning Analytics (TM1) at the centre of the technology landscape. Working closely with Finance, Underwriting and Technology teams, you will help maintain controlled, scalable and reliable systems that provide decision-makers with accurate information. You will develop TM1 models and reports, resolve user issues, improve data quality and automation, and ensure that systems and processes continue to meet governance, audit and financial-control requirements. You will also take ownership of discrete change initiatives, translating business needs into practical solutions and managing requirements, design, testing, implementation, documentation and adoption. The position reports to the senior leader responsible for Business Management Information and follows a hybrid working pattern of three days per week in the London office and two days remotely. KEY RESPONSIBILITIES: • Support, administer and enhance finance systems, with primary responsibility for IBM Planning Analytics (TM1), financial models, management reporting and related data processes. • Develop and improve TM1 models, reports and processes using Rules, Feeders and TurboIntegrator (TI). • Complete recurring operational activities including model roll-forwards, data reconciliations, snapshots and scheduled administration tasks. • Provide first- and second-line support to finance-systems users, investigating incidents and resolving requests within agreed service levels. • Partner with Finance, Underwriting and Technology stakeholders to prioritise and deliver system enhancements. • Support wider finance applications, system interfaces, data feeds and integration processes. • Lead defined projects and workstreams through requirements gathering, solution design, testing, implementation and user adoption. • Identify and deliver improvements to reporting, automation, controls, data quality and business processes. • Protect system governance and data integrity in line with internal policies, audit requirements and data-governance standards. • Create clear system documentation, operating procedures and training materials, and provide practical support to users. • Contribute to wider business-transformation and technology-change programmes, as well as ad hoc analysis and strategic initiatives. REQUIRED - SKILLS/EXPERIENCE: • Advanced knowledge of IBM Planning Analytics (TM1), gained in a hands-on development and support environment. • Demonstrable TM1 development experience covering Rules, Feeders, TurboIntegrator (TI) processes and model design. • Strong SQL capability, including querying, data analysis and technical troubleshooting. • Experience supporting, developing and maintaining finance systems, reporting solutions and associated data processes. • A sound understanding of financial controls and financial or management-accounting principles. • A recognised accountancy qualification, or equivalent expertise gained through relevant professional experience. • Advanced Microsoft Office skills, particularly Excel. • Strong analytical, problem-solving and decision-making skills, with the ability to communicate clearly and influence stakeholders across Finance and Technology. • A commercial, delivery-focused approach, together with the resilience and adaptability to work effectively in a changing environment. DESIRABLE - SKILLS/EXPERIENCE: • Experience gained within insurance, reinsurance or another regulated financial-services environment. • Experience delivering user training and producing clear supporting documentation. • Knowledge of data warehouses, interfaces and data-integration processes. • Exposure to SunSystems and Vision Q&A. • Experience with reporting and data-visualisation tools such as Power BI. • Previous responsibility for leading small projects or defined workstreams.

As a programme manager, you will support the delivery of complex healthcare transformation and data improvement programmes, providing expertise across project delivery, business analysis, programme support, stakeholder engagement and organisational change. Client Details Working as part of a specialist consultancy team, you will help NHS organisations deliver critical data Improvement, Digital Transformation, Service Redesign and Change Programmes Description Project Managers Programme Managers Business Analysts Transformation Specialists Interim / Contract Opportunities UK Wide / Hybrid Working / Band 6 Are you passionate about improving patient outcomes through transformation and service improvement? We are seeking experienced NHS-focused Project Managers, Programme Managers, Business Analysts and Transformation Professionals to support a portfolio of high-profile NHS and healthcare transformation initiatives. Working as part of a specialist consultancy team, you will help NHS organisations deliver critical Data Improvement, Digital Transformation, Service Redesign and Change Programmes, ensuring the effective use of information, analytics and agile delivery approaches to improve operational performance and patient care. This is an exciting opportunity for experienced NHS professionals seeking varied and impactful assignments, working alongside senior healthcare leaders and multidisciplinary delivery teams. Profile A successful Project Manager should have: Experience managing technology projects in a structured environment. Strong organisational and problem-solving skills. The ability to work collaboratively with diverse teams. Clear and effective communication skills. Familiarity with project management tools and methodologies. NHS Experience Job Offer Competitive rate: Band 6 Interim Position - 6 months - Starting September Remote with ad hoc travel . If you're interested in this role, apply now.

Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.

hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Annual salary: up to £43,000.00 Performance Analyst Location: Basingstoke Salary: £43,000 per annum Full time, 37.5 hours per week, Monday to Friday, 8.30am - 5pm. We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are seeking a highly organised and analytical Performance Analyst to join our team in Basingstoke. This is an excellent opportunity for an individual with strong reporting and data analysis skills who enjoys turning complex information into meaningful insights that support operational performance and business objectives. In this role, you will be responsible for producing reports, analysing performance data, supporting client reporting requirements and responding to ad hoc information requests. You will work closely with operational teams and colleagues across the business to provide valuable insight, identify trends and support continuous improvement initiatives. As a Performance Analyst, you will provide analysis and reporting solutions for operational teams using a range of reporting tools and systems. You will act as a key link between operational management and IT development teams, ensuring business requirements are translated into effective reporting and technology solutions. Key responsibilities include: Specification and delivery of regular and ad hoc reporting to clients and senior managers Analyse business requirements and propose effective business solutions Support business process reviews, data management and system improvements Act as the interface between operational teams, clients and IT developers Produce intelligent analysis of performance indicators, trends and observations Support continuous improvement initiatives through data-led insight Collaborate with operational teams to optimise IT support and reporting capability Build and maintain effective relationships with clients, partners and suppliers Support development and service desk teams with issue resolution Undertake ad hoc projects and provide support across wider teams when required Role Criteria: Excellent communication skills Strong Excel skills and experience working with data and reporting tools Proven reporting and analytical skills Experience working within an office-based environment Background within the property or housing sector Ability to identify trends and provide meaningful business insight Approach work with initiative and a proactive problem-solving mindset Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description Wise is on a mission to facilitate borderless transactions - instant, transparent, and eventually free. Behind our seamless customer experience is a complex system of services that process over $100 billion annually for 16+ million customers worldwide. As we scale to serve millions more customers, reliability isn't just a technical concern, it's core to customer trust and business performance. The Platform Engineering Tribe: We are the backbone of Wise's technical infrastructure, ensuring everything runs smoothly for our customers and engineering teams. Our Reliability squad combines expertise in systems availability and uptime, monitoring performance metrics, and developing robust applications, to create a resilient platform that our customers can depend on 24/7/365. Our impact is indirect but critical: when Platform works well, every product team ships faster, safer, and at lower cost. We operate around four north-star KPIs: Productivity, Cost Efficiency, Risk, and Reliability. This role is responsible for reliability. The Role: In this role, you will partner with senior engineering and product leaders to bring clarity to reliability: what it means in practice, how we measure it, and where we need to improve. You will connect low-level system signals: incidents, performance, failure modes, to their impact on customers and the business, and use that understanding to shape decisions. You'll play a key role in ensuring reliability is built into how we design and operate systems from the outset, not treated as an afterthought. This includes identifying where we are falling short, highlighting the most important risks, and influencing how teams invest their time between building new capabilities and strengthening existing systems. Success in this role means that: Reliability improves in measurable ways across the platform Teams make better, more informed decisions because of your work Leadership has a clear, consistent view of reliability and its impact on customers This is a role for someone who combines analytical depth with strong judgement and a bias for impact: someone who wants to shape outcomes, not just describe them. About You: We're looking for someone who is obsessed with moving metrics, not just analysing them. We care far more about what you changed than what you built. You might be a strong analyst, product-minded data scientist, or even an ex-engineer, but what matters most is that you: Take ownership of outcomes, not just outputs Are comfortable operating in ambiguity and shaping problems Influence senior stakeholders without formal authority Care about real-world impact more than perfect models How You'll Work: Own the Reliability metrics end-to-end: definition, measurement, targets, and progress Partner deeply with engineering: understand systems, incidents, and trade-offs Drive decisions: bring clarity to complex problems and push for action Balance short vs long-term: incidents vs systemic improvements Create leverage: frameworks, dashboards, and narratives that scales Technical Expectations: Excellent SQL proficiency and experience with data visualization tools like Looker, Grafana, Lightdash, or Superset Ability to build and manage data pipelines that are modularised and scalable, using tools like DBT and Airflow Familiarity with observability/reliability concepts (SLIs, SLOs, incidents) Some experience with Python / data transformation (DBT, etc.) is helpful This is not a data engineering role, depth in pipelines is less important than impact on decisions. Why Should You Join Our Team? Own a company-level KPI: not a dashboard, but a real outcome High leverage: your work affects hundreds of engineers and millions of customers Complex, meaningful problems: distributed systems, real-time failures, trade-offs at scale Influence without authority: work directly with senior engineering leadership Benefits: Salary: £60,000-£85,000 Competitive stock options in a profitable company Flexible working conditions tailored to support a balance between work and personal life Annual budget for personal and professional development Additional Information Please note that Wise does not provide visa sponsorship for this role. Applicants must have the right to work in the UK. Commitment to Diversity: Wise is dedicated to fostering a diverse and inclusive workplace. We strongly encourage applications from all backgrounds and are committed to providing equal opportunity in our employment practices. If you're passionate about using your analytical skills to enhance platform reliability within a leading international financial services company, apply now to join us at Wise! Good Reads: Platform Engineering KPIs Scaling our infrastructure at Wise: how we make it work Wise's Tech Stack 2025 Measuring meaningful availability / uptime of Wise Why Observability is a must for product engineering teams Grafana Mimir Compaction: From Bottleneck to Savings For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

GBR Recruitment are proud to be working with a highly respected Lincolnshire business, recruiting for an EPICOR Specialist / EPICOR Product Owner . This is a great opportunity for an EPICOR subject matter expert who is used to implementing enterprise resource planning systems (ERP) that are efficient & fit for purpose across areas of the business & all divisions. You will be a systems strategist & an operational implementer of effective EPICOR ERP systems , driving continuous improvement initiatives & supporting business systems transformations to allow the business to work smarter & to have more visible control of figures & data, allowing for business decisions to be made using real time data / data insights. Duties Subject matter expert for the development, review & implementation of all EPICOR ERP system improvements, using your technical expertise & ensuring best practice is followed across areas of the business. As the Product Owner for EPICOR, you will take ownership of the ERP systems performance, as well as it's operational functionality & future development to aid improved business performance & growth. Lead the integration of EPICOR systems into the company ERP system & ensure that data & reporting is fully integrated, plus aligned with business needs. Ensure there is full visibility & structured data / information available in order to aid key business decision making, plus reducing risk. Obtain & analyse EPICOR users requirements to enhance the EPICOR functionality plus to help streamline & continuously improve business processes & procedures in order for the business to keep that cutting edge. You will be a key linchpin across the operation, working closely in unison with the wider IT teams, Finance department & all operational teams to identify opportunities for any system enhancements, plus support the successful implementation of any system changes / upgrades. Effectively define, maintain & communicate the EPICOR product roadmap in line with business objectives & the businesses strategic priorities. Stay up to date & informed of any new EPICOR product developments. Resolve & rectify any technical / operational system challenges. Deliver EPICOR system training & end user support when needed. Produce & present regular KPI / MI reports to key stakeholders. Ensure strong working relationships with key business & technology stakeholders, to ensure alignment on business strategy, the companies vision & its priorities. Wherever possible streamline & improve ERP processes through system enhancements & additional automation. Promote continuous improvement methodology. Attributes: Previous experience of being a subject matter expert, a product owner or technical owner of an EPICOR ERP system or other type of ERP system (ideally you will have had exposure to an EPICOR system such as Kinetic, Prophet 21, Eclipse, BisTrack, ECM or similar models) Expert in ERP systems from a business & technical perspective. Experience leading or supporting system improvements as well as business transformation initiatives, specifically from an EPICOR / ERP perspective (across both operational & financial processes) An analytical mindset partnered with strong problem-solving skills, identifying practical system solutions to aid all system users. A professional engaging communicator at all levels. Experience producing KPI / MI reporting dashboards & presenting insights to senior management, directors & other executives. This role could also suit someone working as a Epicor Business Systems Analyst, ERP Product Manager, Epicor Application Manager, Epicor Consultant, Epicor ERP Specialist, ERP Application Engineer, Epicor Functional Consultant or ERP Solution Architect. This position is commutable from Lincoln, Sleaford, Spalding, Boston, Newark, Louth, Horncastle, Bardney, Nettleham, Saxilby, Navenby, Grantham & areas close to these. Interviews to take place immediately.

Agile Delivery Manager - Broadcast Media Sector (must have broadcast media content supply chain experience) Location: London/UK (Hybrid Flexible approx. 1-3dpw on site) Type: Contract 6 months initially- Outside IR35 - Approx 450pd Availability - ASAP or within 2 weeks notice Agile Delivery Manager required to work with one of the UK's most dynamic broadcast media technology environments. We're looking for an Agile Delivery Manager with proven experience in the broadcast and media sector, specifically across content supply chain technology and operations. Approx 5+ years within the UK broadcast media and entertainment industry and a minimum of 3 years experience working in similar Agile Delivery Manager positions (including Scrum/Scrum Master experience, ScrumMaster CSM ideal). Looking for experience delivering large, multi-year media technology projects/programmes. You should be comfortable matrix managing distributed teams of 10+ such as software development/engineering, business analysts, solution architects, data analysts etc as well as senior Stakeholder client engagement (up to CTO). About the Role As an Agile Delivery Manager, you'll lead the successful delivery of complex, scalable media technology projects - ensuring our clients' content and media supply chain workflows operate seamlessly. You'll champion agile principles, coach cross-functional teams, and remove barriers to ensure delivery excellence from concept to deployment. You'll work closely with our key clients and internal stakeholders, providing oversight and guidance throughout delivery while maintaining strong client relationships. Primary focus will be driving delivery performance, continuous improvement, and alignment with strategic objectives. Key Responsibilities Lead 2 Agile delivery teams (integrated client and internal) across the media supply chain, ensuring outcomes are delivered effectively and on time. Drive Agile practices (Scrum - this is key, Kanban, Lean) to enable adaptive, transparent, and results-driven delivery - running regular standups, sprint meetings, refinement sessions etc. Collaborate with product owners, architects, and engineering teams to maintain clear delivery roadmaps and priorities. Manage project governance, timelines, budgets, and reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. Help expand the client account. About You Credible within large Broadcast Media company - strong knowledge and experience of the broadcast and media sector, including end to end media operations and content supply chains (e.g. ingest, media asset management, content distribution, metadata workflows) - Minimum 5 years, ideally 10 years, within the UK broadcast media Proven experience within a similar Agile Delivery Management role/ or Agile Project Manager role: leading end-to-end agile programmes/projects, within media enterprise-level technology environments. Experienced in Agile processes including Scrum/Kanban ideally qualified- Well-versed in building trust and coaching teams toward self-management and cross-functional behaviours. Strong stakeholder management and client engagement skills. Ability to bridge the gap between technology teams and operational stakeholders in fast-paced, media-rich settings. Excellent communication, leadership, and coaching abilities. Account Management skills - able to be the face of the supplier with the client providing service management, ensuring high level of satisfaction, Client communication, proactively dealing with risks and issues Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.