Lead exceptional guest experiences in a luxury hospitality environment. We are recruiting for an experienced, hands on Customer Care Manager to lead Front of House operations and inspire a high performing team to deliver outstanding service at every stage of the guest journey. This is a fantastic opportunity for a Customer Care Manager that is a passionate hospitality leader who thrives in a guest focused environment and enjoys leading from the front. You will be situated within one of the most renown and and leading luxury retreats in the UK and is a location you can genuinely be proud to be a part of. The Role You'll oversee Reception, Reservations and key guest facing operations, while supporting the smooth running of the food and beverage offering. As part of the Duty Management team, you'll play a pivotal role in the day to day operation of the retreat, ensuring exceptional service, operational excellence and an unforgettable guest experience. What You'll Be Doing Lead, coach and motivate the Customer Care team to deliver exceptional service. Oversee Reception, Reservations and guest communications. Support front of house food and beverage operations. Drive consistently high guest satisfaction and service standards. Resolve guest concerns with professionalism and confidence. Work closely with all departments to ensure seamless daily operations. Act as Duty Manager, taking responsibility for the operation during your shifts. Ensure compliance with company policies, health & safety and operational procedures. About You You'll bring: Management experience within luxury hospitality, boutique hotels, wellness, premium restaurants or similar environments. A proven background in leading customer facing teams. Experience overseeing front of house and/or food service operations. Confidence handling guest feedback and service recovery. Familiarity with hospitality booking systems and Microsoft Office. Excellent leadership, communication and organisational skills. Most importantly, you're a positive, hands on leader who is passionate about creating memorable guest experiences and inspiring those around you. Working Hours Full time, rota-based role (Monday-Sunday) Shifts between 7:00am and 8:00pm Weekend working required (minimum two weekends per month), with regular weekends off on a rotating basis. What's on Offer Competitive salary 28 days annual leave Employee discounts Discounted stays and treatments Complimentary use of facilities Complimentary meals Recognition and reward scheme Supportive team culture Excellent opportunities for career development within a luxury hospitality business Please Note - Due to location you will need your own transport. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 08, 2026
Full time
Lead exceptional guest experiences in a luxury hospitality environment. We are recruiting for an experienced, hands on Customer Care Manager to lead Front of House operations and inspire a high performing team to deliver outstanding service at every stage of the guest journey. This is a fantastic opportunity for a Customer Care Manager that is a passionate hospitality leader who thrives in a guest focused environment and enjoys leading from the front. You will be situated within one of the most renown and and leading luxury retreats in the UK and is a location you can genuinely be proud to be a part of. The Role You'll oversee Reception, Reservations and key guest facing operations, while supporting the smooth running of the food and beverage offering. As part of the Duty Management team, you'll play a pivotal role in the day to day operation of the retreat, ensuring exceptional service, operational excellence and an unforgettable guest experience. What You'll Be Doing Lead, coach and motivate the Customer Care team to deliver exceptional service. Oversee Reception, Reservations and guest communications. Support front of house food and beverage operations. Drive consistently high guest satisfaction and service standards. Resolve guest concerns with professionalism and confidence. Work closely with all departments to ensure seamless daily operations. Act as Duty Manager, taking responsibility for the operation during your shifts. Ensure compliance with company policies, health & safety and operational procedures. About You You'll bring: Management experience within luxury hospitality, boutique hotels, wellness, premium restaurants or similar environments. A proven background in leading customer facing teams. Experience overseeing front of house and/or food service operations. Confidence handling guest feedback and service recovery. Familiarity with hospitality booking systems and Microsoft Office. Excellent leadership, communication and organisational skills. Most importantly, you're a positive, hands on leader who is passionate about creating memorable guest experiences and inspiring those around you. Working Hours Full time, rota-based role (Monday-Sunday) Shifts between 7:00am and 8:00pm Weekend working required (minimum two weekends per month), with regular weekends off on a rotating basis. What's on Offer Competitive salary 28 days annual leave Employee discounts Discounted stays and treatments Complimentary use of facilities Complimentary meals Recognition and reward scheme Supportive team culture Excellent opportunities for career development within a luxury hospitality business Please Note - Due to location you will need your own transport. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
I'm supporting a great Care Home seeking a new Catering/Kitchen Team Leader. You will be contributing into a positive, homely environment for residents and a good work environment for staff Location - Kent (ideally a driver due to the location) Salary - 32,957.60 per annum The shift pattern is (7.00am - 6.30pm) 4 days on, 4 days off. The Role: Team Leader of the kitchen function ensuring the smooth running of the shift. Ownership of meal and snack delivery for residents and staff (meals) within the guidelines provided by the Catering Manager, and in accordance with best practice. Responsible for reflecting residents' dietary needs in meal and snack provision, including following IDDSI principles. Lead the highest standards of hygiene in kitchens. Ensure very good presentation of meals and snacks to add to the meal experience. Ensure stocks are maintained at all times. Assist with food service by taking food and beverage trolley to the dining area within the home. Assist with the preparation of menus per Catering Manager guidance. Monitor provisions reporting to the Catering Manager ensuring stock levels are maintained in a timely and cost-effective manner. Assist with deliveries. Assist with washing up and putting away cutlery to ensure a presentable kitchen throughout the shift. Assist with cleaning rota Assist residents at mealtimes as directed by the Nurse in charge. Maintain a focus on personal development, endeavouring to become better at doing the job. Ideally three years experience working as Cook in a Care Home kitchen, preferably in team lead role, delivering fresh home cooked food to a diverse audienc - Care Home Experience is not essential but a respectful and empathetic attitude towards our residents is essential. Very good knowledge of IDDSI, including up to date IDDSI training. Food hygiene certificate level 3 and HACCP level 3
Aug 08, 2026
Full time
I'm supporting a great Care Home seeking a new Catering/Kitchen Team Leader. You will be contributing into a positive, homely environment for residents and a good work environment for staff Location - Kent (ideally a driver due to the location) Salary - 32,957.60 per annum The shift pattern is (7.00am - 6.30pm) 4 days on, 4 days off. The Role: Team Leader of the kitchen function ensuring the smooth running of the shift. Ownership of meal and snack delivery for residents and staff (meals) within the guidelines provided by the Catering Manager, and in accordance with best practice. Responsible for reflecting residents' dietary needs in meal and snack provision, including following IDDSI principles. Lead the highest standards of hygiene in kitchens. Ensure very good presentation of meals and snacks to add to the meal experience. Ensure stocks are maintained at all times. Assist with food service by taking food and beverage trolley to the dining area within the home. Assist with the preparation of menus per Catering Manager guidance. Monitor provisions reporting to the Catering Manager ensuring stock levels are maintained in a timely and cost-effective manner. Assist with deliveries. Assist with washing up and putting away cutlery to ensure a presentable kitchen throughout the shift. Assist with cleaning rota Assist residents at mealtimes as directed by the Nurse in charge. Maintain a focus on personal development, endeavouring to become better at doing the job. Ideally three years experience working as Cook in a Care Home kitchen, preferably in team lead role, delivering fresh home cooked food to a diverse audienc - Care Home Experience is not essential but a respectful and empathetic attitude towards our residents is essential. Very good knowledge of IDDSI, including up to date IDDSI training. Food hygiene certificate level 3 and HACCP level 3
Children's Residential Team Leader Reports To Registered Manager / Deputy Manager Salary 34,000 - 42,000 per annum (dependent on experience and qualifications) Location Sittingbourne This is a full time position working on a rota pattern (Please note, we do not offer sponsorship) Job Purpose The Children's Residential Team Leader is responsible for providing high-quality care, support, and guidance to children and young people living in a residential care setting. The role involves leading shifts, supervising staff, promoting safeguarding and welfare, and ensuring that children receive care that supports their emotional, social, educational, and physical development. The Team Leader acts as a positive role model and helps create a safe, nurturing, and stable home environment. Key Responsibilities Leadership and Staff Supervision Lead and coordinate residential care staff during shifts. Delegate tasks and ensure effective team performance. Provide guidance, mentoring, and support to residential support workers. Assist with staff induction, training, and development. Promote a positive team culture that reflects the organisation's values and standards. Participate in staff meetings, supervision sessions, and performance reviews. Care and Support of Children Build positive, trusting relationships with children and young people. Ensure individual care plans, placement plans, and risk assessments are implemented effectively. Support children in developing life skills, independence, confidence, and resilience. Encourage participation in education, training, recreational activities, and community engagement. Promote children's rights, choices, and participation in decision-making. Support children through challenging behaviours using therapeutic and person-centred approaches. Safeguarding and Child Protection Ensure the safety and welfare of children at all times. Follow safeguarding policies, procedures, and statutory guidance. Recognise, record, and report any safeguarding concerns promptly. Maintain appropriate professional boundaries and uphold confidentiality. Contribute to risk management and ensure safe working practices. Operational Responsibilities Lead shifts and ensure smooth day-to-day running of the home. Complete and oversee accurate records, reports, and documentation. Administer, monitor, and record medication in accordance with policy and legislation. Manage incidents, accidents, and emergencies appropriately. Support the management team in maintaining compliance with regulatory standards and inspection requirements. Participate in on-call duties where required. Partnership Working Work collaboratively with families, social workers, schools, healthcare professionals, and other agencies. Attend reviews, meetings, and appointments as required. Advocate for the needs and best interests of children and young people. Maintain positive relationships with external stakeholders to support effective care planning. Person Specification Essential Requirements At least 2 years experience working with children and young people in a residential care setting. Knowledge of relevant regulatory frameworks and inspection standards. Experience of leading shifts or supervising staff. Knowledge of safeguarding, child protection, and residential childcare regulations. Strong communication, leadership, and organisational skills. Ability to work effectively under pressure and make sound decisions. Commitment to promoting positive outcomes for children and young people. Flexibility to work shifts, including evenings, weekends, sleep-ins, and bank holidays. Qualifications Level 3 Diploma for Residential Childcare (or equivalent) or willingness to achieve within required timescales. This role requires a commitment to providing compassionate, child-centred care while leading a team that promotes the well being, development, and safety of children and young people in residential care.
Aug 08, 2026
Full time
Children's Residential Team Leader Reports To Registered Manager / Deputy Manager Salary 34,000 - 42,000 per annum (dependent on experience and qualifications) Location Sittingbourne This is a full time position working on a rota pattern (Please note, we do not offer sponsorship) Job Purpose The Children's Residential Team Leader is responsible for providing high-quality care, support, and guidance to children and young people living in a residential care setting. The role involves leading shifts, supervising staff, promoting safeguarding and welfare, and ensuring that children receive care that supports their emotional, social, educational, and physical development. The Team Leader acts as a positive role model and helps create a safe, nurturing, and stable home environment. Key Responsibilities Leadership and Staff Supervision Lead and coordinate residential care staff during shifts. Delegate tasks and ensure effective team performance. Provide guidance, mentoring, and support to residential support workers. Assist with staff induction, training, and development. Promote a positive team culture that reflects the organisation's values and standards. Participate in staff meetings, supervision sessions, and performance reviews. Care and Support of Children Build positive, trusting relationships with children and young people. Ensure individual care plans, placement plans, and risk assessments are implemented effectively. Support children in developing life skills, independence, confidence, and resilience. Encourage participation in education, training, recreational activities, and community engagement. Promote children's rights, choices, and participation in decision-making. Support children through challenging behaviours using therapeutic and person-centred approaches. Safeguarding and Child Protection Ensure the safety and welfare of children at all times. Follow safeguarding policies, procedures, and statutory guidance. Recognise, record, and report any safeguarding concerns promptly. Maintain appropriate professional boundaries and uphold confidentiality. Contribute to risk management and ensure safe working practices. Operational Responsibilities Lead shifts and ensure smooth day-to-day running of the home. Complete and oversee accurate records, reports, and documentation. Administer, monitor, and record medication in accordance with policy and legislation. Manage incidents, accidents, and emergencies appropriately. Support the management team in maintaining compliance with regulatory standards and inspection requirements. Participate in on-call duties where required. Partnership Working Work collaboratively with families, social workers, schools, healthcare professionals, and other agencies. Attend reviews, meetings, and appointments as required. Advocate for the needs and best interests of children and young people. Maintain positive relationships with external stakeholders to support effective care planning. Person Specification Essential Requirements At least 2 years experience working with children and young people in a residential care setting. Knowledge of relevant regulatory frameworks and inspection standards. Experience of leading shifts or supervising staff. Knowledge of safeguarding, child protection, and residential childcare regulations. Strong communication, leadership, and organisational skills. Ability to work effectively under pressure and make sound decisions. Commitment to promoting positive outcomes for children and young people. Flexibility to work shifts, including evenings, weekends, sleep-ins, and bank holidays. Qualifications Level 3 Diploma for Residential Childcare (or equivalent) or willingness to achieve within required timescales. This role requires a commitment to providing compassionate, child-centred care while leading a team that promotes the well being, development, and safety of children and young people in residential care.
Senior Childrens Residential Support Worker Children and Young People Residential Care Bradford, BD9 4 Bed Emotional Behavioural Difficulties 8-17 years old 15.75 per hour plus 3000 welcome bonus 160 hours per month 45 per sleep Must have- Level 3 Childrens & Young Persons Workforce. Are you passionate about making a real difference in young people's lives? Our client, a reputable organisation supporting children and young people with Emotional Behavioural Difficulties (ages 8-17), is hiring a dedicated Senior Residential Support Worker to join their team in Manchester. This is a rewarding opportunity to lead, support, and inspire young people to thrive and develop independence. What you'll be doing: Supporting children and young people with daily routines, hobbies, education, and social activities Promoting independence, personal growth, and new opportunities Leading shifts and providing guidance to team members Managing the home in the absence of the Deputy or Registered Manager Conducting staff supervisions and supporting team development Overseeing health and safety procedures, including risk assessments Supporting induction and onboarding of new staff Safeguarding and promoting the welfare of children and young people at all times What you'll bring: Level 3 Childrens & Young Persons Workforce qualification Experience working within residential care or similar settings supporting children and young people Strong leadership and communication skills A caring, proactive approach with a focus on safeguarding and wellbeing What we offer: Competitive pay rates as a Real Living Wage employer 3,000 welcome bonus and Christmas bonus Access to Blue Light Card discounts and Tastecard benefits Referral scheme earning potential of up to 2,500 per successful referral Ongoing training, CPD, and career development through our Education Academy Comprehensive induction including face-to-face, e-learning, and shadowing Specialist therapeutic training via our SHINE programme Employee Assistance Programme and wellbeing support Free eye tests and financial wellbeing services If you're committed to supporting children and young people in a nurturing environment and want to grow your career, we'd love to hear from you. Join a team that values your dedication and offers real opportunities to make a difference. LEEJP
Aug 08, 2026
Full time
Senior Childrens Residential Support Worker Children and Young People Residential Care Bradford, BD9 4 Bed Emotional Behavioural Difficulties 8-17 years old 15.75 per hour plus 3000 welcome bonus 160 hours per month 45 per sleep Must have- Level 3 Childrens & Young Persons Workforce. Are you passionate about making a real difference in young people's lives? Our client, a reputable organisation supporting children and young people with Emotional Behavioural Difficulties (ages 8-17), is hiring a dedicated Senior Residential Support Worker to join their team in Manchester. This is a rewarding opportunity to lead, support, and inspire young people to thrive and develop independence. What you'll be doing: Supporting children and young people with daily routines, hobbies, education, and social activities Promoting independence, personal growth, and new opportunities Leading shifts and providing guidance to team members Managing the home in the absence of the Deputy or Registered Manager Conducting staff supervisions and supporting team development Overseeing health and safety procedures, including risk assessments Supporting induction and onboarding of new staff Safeguarding and promoting the welfare of children and young people at all times What you'll bring: Level 3 Childrens & Young Persons Workforce qualification Experience working within residential care or similar settings supporting children and young people Strong leadership and communication skills A caring, proactive approach with a focus on safeguarding and wellbeing What we offer: Competitive pay rates as a Real Living Wage employer 3,000 welcome bonus and Christmas bonus Access to Blue Light Card discounts and Tastecard benefits Referral scheme earning potential of up to 2,500 per successful referral Ongoing training, CPD, and career development through our Education Academy Comprehensive induction including face-to-face, e-learning, and shadowing Specialist therapeutic training via our SHINE programme Employee Assistance Programme and wellbeing support Free eye tests and financial wellbeing services If you're committed to supporting children and young people in a nurturing environment and want to grow your career, we'd love to hear from you. Join a team that values your dedication and offers real opportunities to make a difference. LEEJP
Deputy Manager - Weston-super-Mare If you're ready to build on your leadership experience and take on greater responsibility, this is a fantastic next step. As Deputy Manager, you'll work closely with the General Manager to drive standards, develop the team and deliver strong commercial performance. You'll be a visible presence on the floor, supporting service while helping to shape the culture and direction of the restaurant. Your day-to-day: Supporting overall restaurant operations Ensuring consistently high levels of customer service Monitoring costs and working towards budget targets Coaching and developing team members Supporting recruitment, training and performance management What you'll need: Experience managing a team in a fast-paced environment Strong communication and leadership skills Commercial awareness A hands-on and proactive approach Perks & benefits: Unlimited 50% discount for friends and family Service charge on top of your competitive pay Wagestream access Bonus scheme Discounted room rates Discounted meals on shift and wines at cost price 24/7 Employee Assistance Programme Staff socials and incentives Future Leaders development course Length of service awards Sound like you? If you're ready to step up and take the next stage in your management career, apply today.
Aug 08, 2026
Full time
Deputy Manager - Weston-super-Mare If you're ready to build on your leadership experience and take on greater responsibility, this is a fantastic next step. As Deputy Manager, you'll work closely with the General Manager to drive standards, develop the team and deliver strong commercial performance. You'll be a visible presence on the floor, supporting service while helping to shape the culture and direction of the restaurant. Your day-to-day: Supporting overall restaurant operations Ensuring consistently high levels of customer service Monitoring costs and working towards budget targets Coaching and developing team members Supporting recruitment, training and performance management What you'll need: Experience managing a team in a fast-paced environment Strong communication and leadership skills Commercial awareness A hands-on and proactive approach Perks & benefits: Unlimited 50% discount for friends and family Service charge on top of your competitive pay Wagestream access Bonus scheme Discounted room rates Discounted meals on shift and wines at cost price 24/7 Employee Assistance Programme Staff socials and incentives Future Leaders development course Length of service awards Sound like you? If you're ready to step up and take the next stage in your management career, apply today.
Team Leader - Children's Residential Home Burford, Oxfordshire 43,180 - 50,444 per year (including sleep-ins and allowances) Full Time Permanent About the Role A well-established children's care provider is currently seeking an experienced and passionate Team Leader to join one of their residential children's homes based in Burford, Oxfordshire. This home supports young people with social, emotional, and mental health needs (SEMH), with a strong focus on providing stability, positive outcomes, and a nurturing environment where young people can thrive. This is an incredibly rewarding opportunity for someone who is passionate about making a genuine difference in the lives of children and young people. Key Responsibilities Support the day-to-day running of the children's home Lead and motivate the staff team to deliver high-quality care Build positive relationships with young people and support their emotional wellbeing Ensure safeguarding and care plans are followed effectively Support young people with routines, education, activities, and life skills Assist the Registered and Deputy Managers with leadership responsibilities Deputise in the absence of senior management when required Maintain accurate records and ensure compliance with regulatory standards Promote a safe, structured, and supportive environment What We Are Looking For Essential: Level 3 Diploma in Children's Residential Care Previous experience working within children's residential services Strong leadership and communication skills Ability to manage challenging behaviours calmly and professionally Compassionate, resilient, and emotionally intelligent approach Full UK driving licence held for at least 12 months Desirable: Previous experience in a Team Leader or Senior Support Worker role Experience supporting young people with SEMH needs Salary & Benefits Base Salary: 35,400 - 42,664 per year Additional Payments: Up to 3 sleep-ins per month ( 80 per sleep-in) Attendance allowance up to 1,400 annually Regional allowance Responsibility allowance Welcome bonus upon successful completion of probation Loyalty bonus after 12 months' service Additional Benefits Comprehensive induction and ongoing training programme Excellent opportunities for career progression and internal promotion Generous annual leave entitlement Pension and wellbeing support package Employee assistance programme Medical cashback scheme Meals provided during shifts Employee referral bonus scheme Supportive working environment and strong management support Safeguarding This organisation is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to enhanced DBS checks and safer recruitment processes. Applications from all backgrounds are welcomed, and the organisation is committed to equality, diversity, and inclusion. If you are passionate about supporting young people and looking to progress your career within children's residential care, we would love to hear from you.
Aug 08, 2026
Full time
Team Leader - Children's Residential Home Burford, Oxfordshire 43,180 - 50,444 per year (including sleep-ins and allowances) Full Time Permanent About the Role A well-established children's care provider is currently seeking an experienced and passionate Team Leader to join one of their residential children's homes based in Burford, Oxfordshire. This home supports young people with social, emotional, and mental health needs (SEMH), with a strong focus on providing stability, positive outcomes, and a nurturing environment where young people can thrive. This is an incredibly rewarding opportunity for someone who is passionate about making a genuine difference in the lives of children and young people. Key Responsibilities Support the day-to-day running of the children's home Lead and motivate the staff team to deliver high-quality care Build positive relationships with young people and support their emotional wellbeing Ensure safeguarding and care plans are followed effectively Support young people with routines, education, activities, and life skills Assist the Registered and Deputy Managers with leadership responsibilities Deputise in the absence of senior management when required Maintain accurate records and ensure compliance with regulatory standards Promote a safe, structured, and supportive environment What We Are Looking For Essential: Level 3 Diploma in Children's Residential Care Previous experience working within children's residential services Strong leadership and communication skills Ability to manage challenging behaviours calmly and professionally Compassionate, resilient, and emotionally intelligent approach Full UK driving licence held for at least 12 months Desirable: Previous experience in a Team Leader or Senior Support Worker role Experience supporting young people with SEMH needs Salary & Benefits Base Salary: 35,400 - 42,664 per year Additional Payments: Up to 3 sleep-ins per month ( 80 per sleep-in) Attendance allowance up to 1,400 annually Regional allowance Responsibility allowance Welcome bonus upon successful completion of probation Loyalty bonus after 12 months' service Additional Benefits Comprehensive induction and ongoing training programme Excellent opportunities for career progression and internal promotion Generous annual leave entitlement Pension and wellbeing support package Employee assistance programme Medical cashback scheme Meals provided during shifts Employee referral bonus scheme Supportive working environment and strong management support Safeguarding This organisation is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to enhanced DBS checks and safer recruitment processes. Applications from all backgrounds are welcomed, and the organisation is committed to equality, diversity, and inclusion. If you are passionate about supporting young people and looking to progress your career within children's residential care, we would love to hear from you.
Deputy Manager 2 Bedded Children's EBD Home (Emotional Behavioural Difficulties) Location: Manchester (Walkden) Join Our Client in a role where your leadership makes a real difference. Hiring for a reputed client, this is an opportunity to help create a warm, homely environment in a 2-bedded EBD home-supporting children with physical, social and emotional care that exceeds expectations. What you'll be doing: Work closely with the Registered Manager to plan, organise and manage the home day to day Support the preparation, delivery and review of individual care plans to encourage positive life skills and growth Help ensure smooth admissions for new children, in line with policies and procedures Lead by example-guiding and supporting Senior and Residential Practitioners so the home runs confidently and safely Maintain robust staffing levels and effective communication across the team Identify training needs and help ensure the team's skills match the needs of the home Help manage risks and uphold health, safety and welfare requirements (including fire safety precautions) Take overall management responsibility when the Registered Manager is absent, ensuring continuity of care Support new staff induction alongside the Registered Manager Be available for on-call duties for advice and support during emergencies Build strong relationships with referring agencies and contribute to vacancy support Attend meetings, reviews and case conferences as required, working alongside social services and other professionals What you'll bring: Confidence leading a team and supporting others with clarity, guidance and encouragement A genuine commitment to empowering individuality, independence and communication for children Strong organisation and the ability to coordinate resources to keep standards high Good judgement and a calm approach to safety, wellbeing and decision-making A collaborative mindset-comfortable working with a wider network of professionals Availability for a 40-48 hour week with flexibility to cover shifts as needed Additional information: A relevant qualification (such as a Level 3 Diploma in Residential Care) is essential (in-house training is provided) Enhanced (Adults and Children's) DBS is desirable If you're ready to support a caring team and help children thrive, we'd love to hear from you. Apply now to take the next step with Our Client in Manchester.
Aug 08, 2026
Full time
Deputy Manager 2 Bedded Children's EBD Home (Emotional Behavioural Difficulties) Location: Manchester (Walkden) Join Our Client in a role where your leadership makes a real difference. Hiring for a reputed client, this is an opportunity to help create a warm, homely environment in a 2-bedded EBD home-supporting children with physical, social and emotional care that exceeds expectations. What you'll be doing: Work closely with the Registered Manager to plan, organise and manage the home day to day Support the preparation, delivery and review of individual care plans to encourage positive life skills and growth Help ensure smooth admissions for new children, in line with policies and procedures Lead by example-guiding and supporting Senior and Residential Practitioners so the home runs confidently and safely Maintain robust staffing levels and effective communication across the team Identify training needs and help ensure the team's skills match the needs of the home Help manage risks and uphold health, safety and welfare requirements (including fire safety precautions) Take overall management responsibility when the Registered Manager is absent, ensuring continuity of care Support new staff induction alongside the Registered Manager Be available for on-call duties for advice and support during emergencies Build strong relationships with referring agencies and contribute to vacancy support Attend meetings, reviews and case conferences as required, working alongside social services and other professionals What you'll bring: Confidence leading a team and supporting others with clarity, guidance and encouragement A genuine commitment to empowering individuality, independence and communication for children Strong organisation and the ability to coordinate resources to keep standards high Good judgement and a calm approach to safety, wellbeing and decision-making A collaborative mindset-comfortable working with a wider network of professionals Availability for a 40-48 hour week with flexibility to cover shifts as needed Additional information: A relevant qualification (such as a Level 3 Diploma in Residential Care) is essential (in-house training is provided) Enhanced (Adults and Children's) DBS is desirable If you're ready to support a caring team and help children thrive, we'd love to hear from you. Apply now to take the next step with Our Client in Manchester.
Deputy Manager - Children's Residential Home (EBD) Location: Greenford, UB6 Salary: 40,000 - 45,000 We are seeking an experienced Deputy Manager to join a small Ofsted-registered children's residential home supporting up to 3 young people with Emotional and Behavioural Difficulties (EBD). This is a fantastic opportunity for a strong and confident leader with a background in children's residential care who is passionate about making a real difference in young people's lives. Key Responsibilities: Support the Registered Manager in the day-to-day running of the home Lead shifts and ensure the smooth operation of the service Provide high-quality care and support to young people with EBD Promote a safe, nurturing and stable environment Support care planning, risk assessments and safeguarding processes Lead by example and mentor staff on best practice Ensure compliance with Ofsted regulations and internal policies Requirements: Previous experience as a Deputy Manager or Senior Residential Support Worker Strong understanding of Ofsted regulations and children's residential care standards Experience working with young people with EBD Leadership skills with the ability to motivate and support a team NVQ Level 3/4 in Residential Childcare (or equivalent) If you are a dedicated and experienced professional looking to take the next step in your career, we would love to hear from you.
Aug 08, 2026
Full time
Deputy Manager - Children's Residential Home (EBD) Location: Greenford, UB6 Salary: 40,000 - 45,000 We are seeking an experienced Deputy Manager to join a small Ofsted-registered children's residential home supporting up to 3 young people with Emotional and Behavioural Difficulties (EBD). This is a fantastic opportunity for a strong and confident leader with a background in children's residential care who is passionate about making a real difference in young people's lives. Key Responsibilities: Support the Registered Manager in the day-to-day running of the home Lead shifts and ensure the smooth operation of the service Provide high-quality care and support to young people with EBD Promote a safe, nurturing and stable environment Support care planning, risk assessments and safeguarding processes Lead by example and mentor staff on best practice Ensure compliance with Ofsted regulations and internal policies Requirements: Previous experience as a Deputy Manager or Senior Residential Support Worker Strong understanding of Ofsted regulations and children's residential care standards Experience working with young people with EBD Leadership skills with the ability to motivate and support a team NVQ Level 3/4 in Residential Childcare (or equivalent) If you are a dedicated and experienced professional looking to take the next step in your career, we would love to hear from you.
Deputy Manager - Children's Residential Home Rugby, Warwickshire 44,064 - 50,852 per annum Full-Time Permanent We're looking for an experienced Deputy Manager to support the Registered Manager in leading a specialist Children's Residential Home for young people with SEMH needs. You'll lead and motivate the team, ensure high standards of care, safeguard children and young people, oversee care planning, maintain Ofsted compliance and help create a safe, therapeutic environment where young people can thrive. Requirements Minimum 2 years' experience in a Children's Residential Home. Previous supervisory or leadership experience. Level 3 Diploma in Residential Childcare. Good knowledge of safeguarding and Ofsted. Full UK driving licence. Benefits Salary up to 50,852 . Attendance bonus up to 1,400 . 7 weeks' annual leave. Funded training and career progression. Healthcare cashback scheme. Employee Assistance Programme. Meals provided on shift. 1,000 Refer-a-Friend bonus. Apply today to join a supportive organisation where you can make a lasting difference to the lives of children and young people.
Aug 08, 2026
Full time
Deputy Manager - Children's Residential Home Rugby, Warwickshire 44,064 - 50,852 per annum Full-Time Permanent We're looking for an experienced Deputy Manager to support the Registered Manager in leading a specialist Children's Residential Home for young people with SEMH needs. You'll lead and motivate the team, ensure high standards of care, safeguard children and young people, oversee care planning, maintain Ofsted compliance and help create a safe, therapeutic environment where young people can thrive. Requirements Minimum 2 years' experience in a Children's Residential Home. Previous supervisory or leadership experience. Level 3 Diploma in Residential Childcare. Good knowledge of safeguarding and Ofsted. Full UK driving licence. Benefits Salary up to 50,852 . Attendance bonus up to 1,400 . 7 weeks' annual leave. Funded training and career progression. Healthcare cashback scheme. Employee Assistance Programme. Meals provided on shift. 1,000 Refer-a-Friend bonus. Apply today to join a supportive organisation where you can make a lasting difference to the lives of children and young people.
Children's Home Manager Location: Darwen If you're an experienced leader who's passionate about improving outcomes for children and young people, this is a brilliant chance to make a real difference-shaping day-to-day care, supporting a stable environment, and driving quality from the heart. What you'll be doing: Manage and oversee the running of a solo placement home in Darwen (registered for up to 3 young people) Lead day-to-day care, ensuring consistent, nurturing support for young people Coordinate routines and staff practices across a Monday-Friday, 9am-5pm shift pattern (flexible working hours available) Support and develop the team, helping create a calm, structured setting that young people can thrive in Take ownership of the home's performance and day-to-day standards What you'll bring: Proven ability to lead in a children's residential care setting (or similar) and guide practice with confidence Strong judgement and a steady approach-able to prioritise what matters most for safeguarding and wellbeing A supportive, respectful leadership style that builds trust with young people and colleagues Commitment to delivering high-quality care every day Additional information: Salary: 48,000 to 55,000 , depending on experience Interview process: 1 stage , held at the Darwen home-an opportunity to meet the current team and, if timings align, the young person too To be considered for interview, you'll need to complete the application form prior to interview If you're ready to lead with purpose and create positive, lasting impact, we'd love to hear from you. Apply today and take the next step in your management career with a reputed provider in Darwen.
Aug 08, 2026
Full time
Children's Home Manager Location: Darwen If you're an experienced leader who's passionate about improving outcomes for children and young people, this is a brilliant chance to make a real difference-shaping day-to-day care, supporting a stable environment, and driving quality from the heart. What you'll be doing: Manage and oversee the running of a solo placement home in Darwen (registered for up to 3 young people) Lead day-to-day care, ensuring consistent, nurturing support for young people Coordinate routines and staff practices across a Monday-Friday, 9am-5pm shift pattern (flexible working hours available) Support and develop the team, helping create a calm, structured setting that young people can thrive in Take ownership of the home's performance and day-to-day standards What you'll bring: Proven ability to lead in a children's residential care setting (or similar) and guide practice with confidence Strong judgement and a steady approach-able to prioritise what matters most for safeguarding and wellbeing A supportive, respectful leadership style that builds trust with young people and colleagues Commitment to delivering high-quality care every day Additional information: Salary: 48,000 to 55,000 , depending on experience Interview process: 1 stage , held at the Darwen home-an opportunity to meet the current team and, if timings align, the young person too To be considered for interview, you'll need to complete the application form prior to interview If you're ready to lead with purpose and create positive, lasting impact, we'd love to hear from you. Apply today and take the next step in your management career with a reputed provider in Darwen.
About a career with Elis Elis is an international multi-service provider, offering textile, hygiene, and facility services solutions. We are a leader in most of the 29 countries in which we operate, employing 52,000 professionals. We have a fantastic opportunity for a committed and motivated Engineer to join a company that invests in training and development to provide their people with the opportunity to flourish and develop their careers! Here at Elis, we recognise that our employees are the company's greatest asset and our investment in our people reflects this. Elis offers a wide range of assignments and career opportunities via a multitude of diverse job roles and career gateways between functions. This vast field of possibilities gives you the opportunity to achieve your career goals. The role is based in out Camberwell site and will be on a rotating shift basis: 10:00am to 6:00pm dayshift 6:00pm to 2:00am evening shift Must be available to work 1 Saturday per month. Engineer Camberwell Full-time Permanent What will make you stand out? A minimum of 3 years' experience working in a manufacturing/process environment. Engineering Level 3 and 4 NVQ qualification. A 'Higher National Diploma' will be a distinct advantage or C&G equivalent. Must be apprentice trained, BTEC. Skilled in both Electrical and Mechanical trades with knowledge of engineering disciplines including pneumatics, hydraulics, electrical circuits and able to comprehend the relevant drawings/schematics. You will be self-motivated, able to make decisions and react quickly to the needs of the business. Ability to develop effective working relationships across all levels of management and staff and work as part of a team. Excellent communication skills, written and verbal. (Inc. use of MS Office) To record PPM information into a CMMS system accurately. A logical approach to fault finding with a high attention to detail. Able to travel to offsite training facilities and other factories in the group, as and when required. Desirable skills/knowledge Previous Industrial Laundry experience. Steam systems and chemical water treatment - BG01 or BOAS accreditation. Water network and heat recovery systems. Electronic component fault finding and testing. BS 7671IET wiring regulations. Inspection and Testing C&G 2391-52. Fabrication and welding. PTW risk assessor and contractor control. Legionella control, ACOP L8. Small to medium sized projects, 6 Sigma and Capex. IOSH managing safely Your Mission at Elis You will undertake remedial engineering works to industrial laundry equipment on site as instructed by the Engineering Manager. Repairing equipment in a safe and timely manner ensuring that Production is regularly updated on progress. Provide knowledge and input into the continuous improvement of plant, machinery, and maintenance activities. Working with the Senior Engineer and Engineering Manager to identify areas and via 'small projects' find suitable solutions. To ensure the Company's disciplines, rules and standards are maintained. As part of the Engineering team, you always look to improve equipment performance, reliability, and running costs for replacement parts and consumables. Report any incidents, accidents and near misses in accordance with Health and Safety Policies. Ensuring that safe systems of work and best practice procedures are adhered to at all times. To ensure the Company assets are maintained to achieve maximum efficiency. Working with Senior Engineers and Engineering Manager to ensure that contractors are working safely on site and adhering to Health and Safety rules and procedures. Guarantee all activities are carried out in accordance with the Site Health and Safety instructions and the SSG Health and Safety manual, as well as in accordance with relevant engineering standards. You will maintain excellent communication between Production staff and co-workers and ensure all handover of ongoing activities is carried out every day, and sharing all other information and practices as required. What's on offer? 29 Days Holiday Employee Assistance Programme We offer a competitive salary of between £45,000 and £47,000 depending on experience and the opportunity to work for a company that offers many development opportunities, has national structure to facilitate ambition and offer a friendly and supportive working environment.
Aug 08, 2026
Full time
About a career with Elis Elis is an international multi-service provider, offering textile, hygiene, and facility services solutions. We are a leader in most of the 29 countries in which we operate, employing 52,000 professionals. We have a fantastic opportunity for a committed and motivated Engineer to join a company that invests in training and development to provide their people with the opportunity to flourish and develop their careers! Here at Elis, we recognise that our employees are the company's greatest asset and our investment in our people reflects this. Elis offers a wide range of assignments and career opportunities via a multitude of diverse job roles and career gateways between functions. This vast field of possibilities gives you the opportunity to achieve your career goals. The role is based in out Camberwell site and will be on a rotating shift basis: 10:00am to 6:00pm dayshift 6:00pm to 2:00am evening shift Must be available to work 1 Saturday per month. Engineer Camberwell Full-time Permanent What will make you stand out? A minimum of 3 years' experience working in a manufacturing/process environment. Engineering Level 3 and 4 NVQ qualification. A 'Higher National Diploma' will be a distinct advantage or C&G equivalent. Must be apprentice trained, BTEC. Skilled in both Electrical and Mechanical trades with knowledge of engineering disciplines including pneumatics, hydraulics, electrical circuits and able to comprehend the relevant drawings/schematics. You will be self-motivated, able to make decisions and react quickly to the needs of the business. Ability to develop effective working relationships across all levels of management and staff and work as part of a team. Excellent communication skills, written and verbal. (Inc. use of MS Office) To record PPM information into a CMMS system accurately. A logical approach to fault finding with a high attention to detail. Able to travel to offsite training facilities and other factories in the group, as and when required. Desirable skills/knowledge Previous Industrial Laundry experience. Steam systems and chemical water treatment - BG01 or BOAS accreditation. Water network and heat recovery systems. Electronic component fault finding and testing. BS 7671IET wiring regulations. Inspection and Testing C&G 2391-52. Fabrication and welding. PTW risk assessor and contractor control. Legionella control, ACOP L8. Small to medium sized projects, 6 Sigma and Capex. IOSH managing safely Your Mission at Elis You will undertake remedial engineering works to industrial laundry equipment on site as instructed by the Engineering Manager. Repairing equipment in a safe and timely manner ensuring that Production is regularly updated on progress. Provide knowledge and input into the continuous improvement of plant, machinery, and maintenance activities. Working with the Senior Engineer and Engineering Manager to identify areas and via 'small projects' find suitable solutions. To ensure the Company's disciplines, rules and standards are maintained. As part of the Engineering team, you always look to improve equipment performance, reliability, and running costs for replacement parts and consumables. Report any incidents, accidents and near misses in accordance with Health and Safety Policies. Ensuring that safe systems of work and best practice procedures are adhered to at all times. To ensure the Company assets are maintained to achieve maximum efficiency. Working with Senior Engineers and Engineering Manager to ensure that contractors are working safely on site and adhering to Health and Safety rules and procedures. Guarantee all activities are carried out in accordance with the Site Health and Safety instructions and the SSG Health and Safety manual, as well as in accordance with relevant engineering standards. You will maintain excellent communication between Production staff and co-workers and ensure all handover of ongoing activities is carried out every day, and sharing all other information and practices as required. What's on offer? 29 Days Holiday Employee Assistance Programme We offer a competitive salary of between £45,000 and £47,000 depending on experience and the opportunity to work for a company that offers many development opportunities, has national structure to facilitate ambition and offer a friendly and supportive working environment.
Registered Service Manager, Blackpool. Are you seeking a new permanent leadership opportunity where you can lead and manage a team of professionals in supported adults with learning disabilities and complex needs? Would you like to be part of and work with an established and forward thinking organisation who pride themselves on delivering high quality support and care to vulnerable people with complex needs, autism, learning disability, mental health conditions? We are seeking a skilled Registered Service Manager to join their team in Blackpool working to provide effective leadership and management across their supported living services. The role: Provide effective leadership & management across 8 supported living services for adults with learning disability, autism and complex needs. Lead your teams to provide the best quality of care and support, providing guidance, support and supervision. Ensure that you build positive relationships with the people being supported and their families, and other colleagues and professionals. This role will require someone to be registered and work alongside the other RCM overseeing other services. Lead on staff supervision, coaching, training coordination, and performance management to support a high-performing team. Ensure accurate documentation, audits, and compliance checks are completed to required standards. Work collaboratively with internal stakeholders and external partners to support individuals and maintain effective service delivery. Promote a person-centred culture that respects choice, dignity, and independence. Monitor service performance, identify areas for improvement, and implement action plans promptly. This role will require a driver with access to your own car to enable you to attend services, and manage your time between service visits and actioning management tasks, team meetings, supervisions based at the local office. The role will require flexibility and to be flexible for occasional shifts ( early or late) to be visible at your services. On call requirements. About YOU: Ideally you will have experience and knowledge of working within supported living services within a leadership role and have previous experience of leading and developing teams. You will be a positive and professional individual with the passion and person centred approach to your role. Your ability to motivate others and deliver the required outcomes will be key. Demonstrable leadership capability, including the ability to motivate teams, manage performance, and drive continuous improvement. Excellent knowledge of safeguarding principles and the ability to respond appropriately to safeguarding concerns. Knowledge of CQC and the guideline and legislation requirements. Strong organisational skills with the ability to manage priorities, maintain accurate records, and ensure timely reporting. Sound decision-making skills, with a focus on safety, quality, and positive outcomes for individuals. Relevant qualification in health and social care or management (or equivalent experience) is required. ( Level 4/5 in Leadership & Management). Benefits : Excellent training, support and guidance 33 days annual leave competitive salary of 36000 per year Scope for career development and pathways. Pension contributions Paid DBS Probationary bonus. If you feel you meet the criteria above and this role is what you're looking for please apply now!
Aug 08, 2026
Full time
Registered Service Manager, Blackpool. Are you seeking a new permanent leadership opportunity where you can lead and manage a team of professionals in supported adults with learning disabilities and complex needs? Would you like to be part of and work with an established and forward thinking organisation who pride themselves on delivering high quality support and care to vulnerable people with complex needs, autism, learning disability, mental health conditions? We are seeking a skilled Registered Service Manager to join their team in Blackpool working to provide effective leadership and management across their supported living services. The role: Provide effective leadership & management across 8 supported living services for adults with learning disability, autism and complex needs. Lead your teams to provide the best quality of care and support, providing guidance, support and supervision. Ensure that you build positive relationships with the people being supported and their families, and other colleagues and professionals. This role will require someone to be registered and work alongside the other RCM overseeing other services. Lead on staff supervision, coaching, training coordination, and performance management to support a high-performing team. Ensure accurate documentation, audits, and compliance checks are completed to required standards. Work collaboratively with internal stakeholders and external partners to support individuals and maintain effective service delivery. Promote a person-centred culture that respects choice, dignity, and independence. Monitor service performance, identify areas for improvement, and implement action plans promptly. This role will require a driver with access to your own car to enable you to attend services, and manage your time between service visits and actioning management tasks, team meetings, supervisions based at the local office. The role will require flexibility and to be flexible for occasional shifts ( early or late) to be visible at your services. On call requirements. About YOU: Ideally you will have experience and knowledge of working within supported living services within a leadership role and have previous experience of leading and developing teams. You will be a positive and professional individual with the passion and person centred approach to your role. Your ability to motivate others and deliver the required outcomes will be key. Demonstrable leadership capability, including the ability to motivate teams, manage performance, and drive continuous improvement. Excellent knowledge of safeguarding principles and the ability to respond appropriately to safeguarding concerns. Knowledge of CQC and the guideline and legislation requirements. Strong organisational skills with the ability to manage priorities, maintain accurate records, and ensure timely reporting. Sound decision-making skills, with a focus on safety, quality, and positive outcomes for individuals. Relevant qualification in health and social care or management (or equivalent experience) is required. ( Level 4/5 in Leadership & Management). Benefits : Excellent training, support and guidance 33 days annual leave competitive salary of 36000 per year Scope for career development and pathways. Pension contributions Paid DBS Probationary bonus. If you feel you meet the criteria above and this role is what you're looking for please apply now!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Aug 08, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Position: Retail Security Officer Location: Banbury Pay Rate: £13.00 - £14.30 per hour . TSS work with site based rates. Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observing and reporting incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T105) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 08, 2026
Full time
Position: Retail Security Officer Location: Banbury Pay Rate: £13.00 - £14.30 per hour . TSS work with site based rates. Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observing and reporting incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T105) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Role : Children's Residential Deputy Manager Location : Sittingbourne Salary - 34,000 to 42,000 per annum This is a full time position - Please note, we do not offer sponsorship The Children's Residential Deputy Manager supports the Registered Manager in the effective leadership, management, and operation of a children's residential home. The role is responsible for ensuring high-quality care, safeguarding, and positive outcomes for children and young people. The Deputy Manager leads and motivates staff, oversees daily operations, and ensures compliance with relevant legislation, regulations, and organisational policies. In the absence of the Registered Manager, the Deputy Manager assumes responsibility for the management of the home. Key Responsibilities Leadership and Management Support the Registered Manager in the overall management of the residential home. Provide leadership, supervision, and guidance to residential staff and team leaders. Promote a positive, child-centred culture that reflects the organisation's values and objectives. Assist with staff recruitment, induction, training, supervision, and performance management. Lead shifts and oversee the smooth running of the home when required. Deputise for the Registered Manager during periods of absence. Care and Support of Children Ensure children and young people receive high-quality care that meets their individual needs. Promote positive outcomes in education, health, emotional wellbeing, and independence. Ensure care plans, placement plans, behaviour support plans, and risk assessments are effectively implemented and reviewed. Build positive relationships with children and young people, acting as a role model and advocate. Support staff in managing challenging behaviour through therapeutic and restorative approaches. Encourage children's participation in decisions affecting their lives and care. Safeguarding and Child Protection Ensure safeguarding and child protection procedures are understood and followed by all staff. Respond appropriately to safeguarding concerns, allegations, incidents, and complaints. Maintain a safe environment that protects children from harm, abuse, neglect, and exploitation. Promote a culture of vigilance, accountability, and professional curiosity. Ensure all incidents are recorded, reported, and investigated in line with policies and statutory requirements. Operational Management Monitor and maintain high standards of care, documentation, and record keeping. Oversee staff rotas, shift planning, and resource allocation. Support budget management and the effective use of resources. Ensure medication is managed safely and in accordance with policy and legislation. Monitor the quality of care and contribute to service improvement plans. Participate in on-call duties as required. Regulatory Compliance and Quality Assurance Support compliance with relevant legislation, regulations, and standards governing children's residential care. Assist in preparing for inspections and audits. Monitor the home's performance against quality standards and regulatory requirements. Ensure policies, procedures, and risk assessments are reviewed and implemented effectively. Contribute to quality assurance systems and continuous improvement initiatives. Partnership Working Develop and maintain effective relationships with social workers, families, schools, healthcare professionals, and other stakeholders. Attend care reviews, strategy meetings, professionals' meetings, and court proceedings where required. Advocate for children and ensure their views are represented in planning and decision-making processes. Promote collaborative working to achieve positive outcomes for children and young people. Health, Safety, and Wellbeing Ensure the home maintains a safe, clean, and welcoming environment. Promote health and safety practices and ensure compliance with organisational policies. Support staff wellbeing and foster a positive working environment. Manage emergencies and incidents effectively, ensuring appropriate action is taken. Person Specification Essential Requirements at least 3 years experience working within children's residential care. Experience of supervising or managing staff within a residential setting Strong knowledge of safeguarding, child protection, and residential childcare regulations. Ability to lead teams, manage performance, and support staff development. Ability to work flexibly, including evenings, weekends, sleep-ins, and on-call duties where required. Qualifications Level 3 Diploma for Residential Childcare (or equivalent). Level 5 Diploma in Leadership and Management for Residential Childcare, or willingness to achieve within required timescales.
Aug 08, 2026
Full time
Role : Children's Residential Deputy Manager Location : Sittingbourne Salary - 34,000 to 42,000 per annum This is a full time position - Please note, we do not offer sponsorship The Children's Residential Deputy Manager supports the Registered Manager in the effective leadership, management, and operation of a children's residential home. The role is responsible for ensuring high-quality care, safeguarding, and positive outcomes for children and young people. The Deputy Manager leads and motivates staff, oversees daily operations, and ensures compliance with relevant legislation, regulations, and organisational policies. In the absence of the Registered Manager, the Deputy Manager assumes responsibility for the management of the home. Key Responsibilities Leadership and Management Support the Registered Manager in the overall management of the residential home. Provide leadership, supervision, and guidance to residential staff and team leaders. Promote a positive, child-centred culture that reflects the organisation's values and objectives. Assist with staff recruitment, induction, training, supervision, and performance management. Lead shifts and oversee the smooth running of the home when required. Deputise for the Registered Manager during periods of absence. Care and Support of Children Ensure children and young people receive high-quality care that meets their individual needs. Promote positive outcomes in education, health, emotional wellbeing, and independence. Ensure care plans, placement plans, behaviour support plans, and risk assessments are effectively implemented and reviewed. Build positive relationships with children and young people, acting as a role model and advocate. Support staff in managing challenging behaviour through therapeutic and restorative approaches. Encourage children's participation in decisions affecting their lives and care. Safeguarding and Child Protection Ensure safeguarding and child protection procedures are understood and followed by all staff. Respond appropriately to safeguarding concerns, allegations, incidents, and complaints. Maintain a safe environment that protects children from harm, abuse, neglect, and exploitation. Promote a culture of vigilance, accountability, and professional curiosity. Ensure all incidents are recorded, reported, and investigated in line with policies and statutory requirements. Operational Management Monitor and maintain high standards of care, documentation, and record keeping. Oversee staff rotas, shift planning, and resource allocation. Support budget management and the effective use of resources. Ensure medication is managed safely and in accordance with policy and legislation. Monitor the quality of care and contribute to service improvement plans. Participate in on-call duties as required. Regulatory Compliance and Quality Assurance Support compliance with relevant legislation, regulations, and standards governing children's residential care. Assist in preparing for inspections and audits. Monitor the home's performance against quality standards and regulatory requirements. Ensure policies, procedures, and risk assessments are reviewed and implemented effectively. Contribute to quality assurance systems and continuous improvement initiatives. Partnership Working Develop and maintain effective relationships with social workers, families, schools, healthcare professionals, and other stakeholders. Attend care reviews, strategy meetings, professionals' meetings, and court proceedings where required. Advocate for children and ensure their views are represented in planning and decision-making processes. Promote collaborative working to achieve positive outcomes for children and young people. Health, Safety, and Wellbeing Ensure the home maintains a safe, clean, and welcoming environment. Promote health and safety practices and ensure compliance with organisational policies. Support staff wellbeing and foster a positive working environment. Manage emergencies and incidents effectively, ensuring appropriate action is taken. Person Specification Essential Requirements at least 3 years experience working within children's residential care. Experience of supervising or managing staff within a residential setting Strong knowledge of safeguarding, child protection, and residential childcare regulations. Ability to lead teams, manage performance, and support staff development. Ability to work flexibly, including evenings, weekends, sleep-ins, and on-call duties where required. Qualifications Level 3 Diploma for Residential Childcare (or equivalent). Level 5 Diploma in Leadership and Management for Residential Childcare, or willingness to achieve within required timescales.
Team Leader - Residential Children's Home (EBD) Location: Branston, Burton-on-Trent, Staffordshire (DE14) Salary: 30,000 - 32,000 per annum + Sleep-In Payments + Overtime + Enhanced Shift Rates Job Type: Full-Time Permanent We are recruiting for an experienced and passionate Team Leader to join a therapeutic 3-bed Children's Residential Home in Branston, supporting young people aged 8-17 with Emotional and Behavioural Difficulties (EBD). This is an excellent opportunity to join a provider that delivers high-quality, trauma-informed care and is committed to helping children and young people achieve positive outcomes within a safe, nurturing environment. Key Responsibilities Lead shifts and support the day-to-day running of the home. Support, mentor and guide Residential Support Workers. Deliver high-quality care in line with individual care plans. Build positive and trusting relationships with young people. Promote positive outcomes through therapeutic and trauma-informed practice. Ensure safeguarding procedures are followed at all times. Maintain accurate records, reports and care documentation. Work in partnership with social workers, schools, healthcare professionals and families. Support compliance with Children's Homes Regulations and Ofsted standards. Requirements Essential: Level 3 Diploma in Residential Childcare (or equivalent). Previous experience within a Children's Residential Home. Experience supporting children and young people with EBD and complex needs. Good understanding of safeguarding and residential childcare regulations. Knowledge of trauma-informed practice and attachment theory. Full UK Driving Licence. Desirable: Level 4 Diploma in Residential Childcare or Leadership & Management qualification. Previous experience as a Senior Residential Support Worker or Team Leader. Experience working within therapeutic residential settings. Understanding of Ofsted frameworks and inspections. Benefits Salary of 30,000 - 32,000 per annum. Sleep-in payments (approximately 60 per sleep). Overtime opportunities available. Enhanced rates for additional shifts. Company pension scheme. Ongoing training and professional development. Career progression opportunities into Deputy Manager and Registered Manager positions. Employee wellbeing support. Supportive and inclusive working environment. This is an urgent requirement and applications are being reviewed immediately. Apply today to be considered for this rewarding opportunity.
Aug 08, 2026
Full time
Team Leader - Residential Children's Home (EBD) Location: Branston, Burton-on-Trent, Staffordshire (DE14) Salary: 30,000 - 32,000 per annum + Sleep-In Payments + Overtime + Enhanced Shift Rates Job Type: Full-Time Permanent We are recruiting for an experienced and passionate Team Leader to join a therapeutic 3-bed Children's Residential Home in Branston, supporting young people aged 8-17 with Emotional and Behavioural Difficulties (EBD). This is an excellent opportunity to join a provider that delivers high-quality, trauma-informed care and is committed to helping children and young people achieve positive outcomes within a safe, nurturing environment. Key Responsibilities Lead shifts and support the day-to-day running of the home. Support, mentor and guide Residential Support Workers. Deliver high-quality care in line with individual care plans. Build positive and trusting relationships with young people. Promote positive outcomes through therapeutic and trauma-informed practice. Ensure safeguarding procedures are followed at all times. Maintain accurate records, reports and care documentation. Work in partnership with social workers, schools, healthcare professionals and families. Support compliance with Children's Homes Regulations and Ofsted standards. Requirements Essential: Level 3 Diploma in Residential Childcare (or equivalent). Previous experience within a Children's Residential Home. Experience supporting children and young people with EBD and complex needs. Good understanding of safeguarding and residential childcare regulations. Knowledge of trauma-informed practice and attachment theory. Full UK Driving Licence. Desirable: Level 4 Diploma in Residential Childcare or Leadership & Management qualification. Previous experience as a Senior Residential Support Worker or Team Leader. Experience working within therapeutic residential settings. Understanding of Ofsted frameworks and inspections. Benefits Salary of 30,000 - 32,000 per annum. Sleep-in payments (approximately 60 per sleep). Overtime opportunities available. Enhanced rates for additional shifts. Company pension scheme. Ongoing training and professional development. Career progression opportunities into Deputy Manager and Registered Manager positions. Employee wellbeing support. Supportive and inclusive working environment. This is an urgent requirement and applications are being reviewed immediately. Apply today to be considered for this rewarding opportunity.
Job Title: Welder, Fabricator, General Works Operator Reporting To: Operations Manager Salary: £15.67 per hour (rising to £17.04 per hour after probation) Hours: Shift pattern 06 00 & 14 00 & 22 00 Location: Chesterfield (S41) Role Overview: As a Welder, Fabricator, and General Works Operator, you will be responsible for the preparation, assembly, and welding of fabricated produc click apply for full job details
Aug 08, 2026
Full time
Job Title: Welder, Fabricator, General Works Operator Reporting To: Operations Manager Salary: £15.67 per hour (rising to £17.04 per hour after probation) Hours: Shift pattern 06 00 & 14 00 & 22 00 Location: Chesterfield (S41) Role Overview: As a Welder, Fabricator, and General Works Operator, you will be responsible for the preparation, assembly, and welding of fabricated produc click apply for full job details
Customer & Studio Experience Manager - 15 Alfred Pl, London Our Company: FACEGYM is the world's first facial fitness brand, a unique workout experience operating at the intersection of beauty, wellness and performance. We are in the business of confidence, delivering results-driven workouts for the 40+ muscles of the face through our studios, digital platform and product innovation. With a growing footprint across the UK, US and franchise markets (India & UK), we are entering our next phase of scale where operational excellence and customer experience are critical to our success. About The Role: We are looking for a Customer & Studio Experience Manager to own and elevate every client touchpoint at FACEGYM outside of the workout itself. From the moment a client first discovers us to the moment they rebook, you are responsible for making that experience seamless, consistent and genuinely reflective of what FACEGYM stands for. Right now, our approach to customer experience is fragmented and reactive. This role exists to change that: to build a proactive feedback culture, turn our systems into strategic tools, and ensure the voice of the client sits at the centre of commercial and operational decision-making. You will own Zenoti, our core business and customer management platform, lead the CX function, manage two Studio Experience Coordinators, and work cross-functionally to embed a genuine customer-first mindset across the business. What You'll Own: Zenoti: System Ownership and Optimisation You are the internal expert and the primary point of contact with Zenoti as a company. Day-to-day system management such as; master data, configuration, payments, transactional communications, FACEGYM app is the baseline. The real opportunity is optimisation: managing the vendor relationship, researching and evaluating new features, and leading their rollout to drive efficiency, utilisation and a better client experience. You attend weekly CSM calls, manage escalations, and influence Zenoti's roadmap on behalf of FACEGYM. App and Membership Backbone You own the operational backbone of both the FACEGYM app and the membership programme. This means the configuration and client-facing flows within Zenoti, the communications triggered at every membership stage (join, active, renewal, pause, cancellation), app user experience and performance, and the troubleshooting of issues when they arise. In partnership with Marketing on messaging and Product/Tech on development, you ensure both channels are frictionless, consistent and on-brand. The Client Journey You own every digital client touchpoint outside of the Service. The journey this role is responsible for runs from: booking, through pre-visit communications, to arrival and check-in, through to post-workout follow-up, rebooking and long-term retention. The in-studio workout experience is owned by the Education team. Your responsibility is ensuring everything before and after the workout from a systems perspective is optimised and considered. Customer Feedback and Reviews You move FACEGYM from passive feedback receiver to proactive listener. You own our review strategy, implement structured post-visit feedback loops, and ensure client sentiment is visible, reported and acted upon across the business. CX Platform and Escalations Day-to-day ownership of our CX inbox platform ( Gor gias ), with the Studio Experience Coordinators as first line. You set the standard for tone of our macros, response time and resolution quality, manage complex escalations, and ensure consistency across UK, US and franchise markets. AI and Innovation You will actively explore and implement AI tools that improve the quality and efficiency of CX at FACEGYM whether that is automating reporting, enhancing response workflows, improving personalisation in client communications, or identifying patterns in feedback at scale. This is an evolving space and we want someone curious about it, not cautious of it. Reporting and Insight Weekly and monthly CX reporting that goes beyond numbers. You bring the voice of the client into trade meetings, commercial planning and operational decisions. Your reporting shifts CX from an update on the agenda to an input that shapes it. Cross-Functional CX Great client experience at FACEGYM is not owned by one team, it is felt across every function. This role works closely with Marketing (on campaigns, client comms and messaging), Operations (on studio readiness and scheduling), Education (on the handoff at the studio door), and Product/Tech (on the app and booking experience). You are the connective tissue, the person who brings the client's perspective into decisions that are often made without it. Team Management Lead, develop and support 2 Studio & Customer Relationship Coordinators, who are responsible for real-time scheduling optimisation across London studios and first-line client communications across UK, US and franchise markets. Who you are: You have experience owning customer experience in a service, hospitality or membership-led environment. You are equally managing a system and presenting insight to senior stakeholders. You notice when something is off in a client journey before anyone complains about it and know which stakeholder/department to collaborate with to resolve. 5+ years' experience in customer experience, operations, or systems roles, ideally within a service or membership-based business Strong experience managing and optimising booking or CRM systems, with Zenoti experience highly preferred Analytical mindset with the ability to pull, interpret, and present data to drive decision-making Confident cross-functional collaborator who builds strong relationships and influences across teams Clear and professional communicator with strong written and verbal communication skills Proactive and self-motivated, with the ability to identify issues early and improve processes independently Experience with, or a strong interest in, AI tools for customer touchpoints is a plus
Aug 08, 2026
Full time
Customer & Studio Experience Manager - 15 Alfred Pl, London Our Company: FACEGYM is the world's first facial fitness brand, a unique workout experience operating at the intersection of beauty, wellness and performance. We are in the business of confidence, delivering results-driven workouts for the 40+ muscles of the face through our studios, digital platform and product innovation. With a growing footprint across the UK, US and franchise markets (India & UK), we are entering our next phase of scale where operational excellence and customer experience are critical to our success. About The Role: We are looking for a Customer & Studio Experience Manager to own and elevate every client touchpoint at FACEGYM outside of the workout itself. From the moment a client first discovers us to the moment they rebook, you are responsible for making that experience seamless, consistent and genuinely reflective of what FACEGYM stands for. Right now, our approach to customer experience is fragmented and reactive. This role exists to change that: to build a proactive feedback culture, turn our systems into strategic tools, and ensure the voice of the client sits at the centre of commercial and operational decision-making. You will own Zenoti, our core business and customer management platform, lead the CX function, manage two Studio Experience Coordinators, and work cross-functionally to embed a genuine customer-first mindset across the business. What You'll Own: Zenoti: System Ownership and Optimisation You are the internal expert and the primary point of contact with Zenoti as a company. Day-to-day system management such as; master data, configuration, payments, transactional communications, FACEGYM app is the baseline. The real opportunity is optimisation: managing the vendor relationship, researching and evaluating new features, and leading their rollout to drive efficiency, utilisation and a better client experience. You attend weekly CSM calls, manage escalations, and influence Zenoti's roadmap on behalf of FACEGYM. App and Membership Backbone You own the operational backbone of both the FACEGYM app and the membership programme. This means the configuration and client-facing flows within Zenoti, the communications triggered at every membership stage (join, active, renewal, pause, cancellation), app user experience and performance, and the troubleshooting of issues when they arise. In partnership with Marketing on messaging and Product/Tech on development, you ensure both channels are frictionless, consistent and on-brand. The Client Journey You own every digital client touchpoint outside of the Service. The journey this role is responsible for runs from: booking, through pre-visit communications, to arrival and check-in, through to post-workout follow-up, rebooking and long-term retention. The in-studio workout experience is owned by the Education team. Your responsibility is ensuring everything before and after the workout from a systems perspective is optimised and considered. Customer Feedback and Reviews You move FACEGYM from passive feedback receiver to proactive listener. You own our review strategy, implement structured post-visit feedback loops, and ensure client sentiment is visible, reported and acted upon across the business. CX Platform and Escalations Day-to-day ownership of our CX inbox platform ( Gor gias ), with the Studio Experience Coordinators as first line. You set the standard for tone of our macros, response time and resolution quality, manage complex escalations, and ensure consistency across UK, US and franchise markets. AI and Innovation You will actively explore and implement AI tools that improve the quality and efficiency of CX at FACEGYM whether that is automating reporting, enhancing response workflows, improving personalisation in client communications, or identifying patterns in feedback at scale. This is an evolving space and we want someone curious about it, not cautious of it. Reporting and Insight Weekly and monthly CX reporting that goes beyond numbers. You bring the voice of the client into trade meetings, commercial planning and operational decisions. Your reporting shifts CX from an update on the agenda to an input that shapes it. Cross-Functional CX Great client experience at FACEGYM is not owned by one team, it is felt across every function. This role works closely with Marketing (on campaigns, client comms and messaging), Operations (on studio readiness and scheduling), Education (on the handoff at the studio door), and Product/Tech (on the app and booking experience). You are the connective tissue, the person who brings the client's perspective into decisions that are often made without it. Team Management Lead, develop and support 2 Studio & Customer Relationship Coordinators, who are responsible for real-time scheduling optimisation across London studios and first-line client communications across UK, US and franchise markets. Who you are: You have experience owning customer experience in a service, hospitality or membership-led environment. You are equally managing a system and presenting insight to senior stakeholders. You notice when something is off in a client journey before anyone complains about it and know which stakeholder/department to collaborate with to resolve. 5+ years' experience in customer experience, operations, or systems roles, ideally within a service or membership-based business Strong experience managing and optimising booking or CRM systems, with Zenoti experience highly preferred Analytical mindset with the ability to pull, interpret, and present data to drive decision-making Confident cross-functional collaborator who builds strong relationships and influences across teams Clear and professional communicator with strong written and verbal communication skills Proactive and self-motivated, with the ability to identify issues early and improve processes independently Experience with, or a strong interest in, AI tools for customer touchpoints is a plus
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Aug 08, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Total Facilities Recruitment Limited
Guildford, Surrey
We are looking for a receptionist to work on a full time temporary contract working within the healthcare environment on a variety of different shifts including nights. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5 service when entering the building alongside carrying out administrative duties. This job will include a variety of shifts including daytime, nighttime or early mornings, with either short hours or long hours. Healthcare Receptionist Guilford Shift earlies, day, lates and nights £13.10 Temporary Ongoing/Ad Hoc/Last Minute Cover Monday to Sunday Responsibilities: Ensure a five service is delivered by welcoming tenants and guests Ensure all calls and emails are answered promptly and accordingly Deal with any queries from occupiers and guests as well as offering assistance in resolving issues Signing in visitors and helping with directions Seeing tenants and guests to the available hot desks and meeting rooms Booking, preparing, and clearing meeting rooms Report any relevant information and issues to Front of House Manager and designated Facilities Management team Ensuring the front of house area is immaculately presented replenish stock in kitchens and ensure areas are tidy Building relationships with all tenants in the building We are looking for candidates with: Experience working in customer facing corporate environments Experience carrying out temporary assignments Excellent communication skills IT Literate
Aug 08, 2026
Seasonal
We are looking for a receptionist to work on a full time temporary contract working within the healthcare environment on a variety of different shifts including nights. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5 service when entering the building alongside carrying out administrative duties. This job will include a variety of shifts including daytime, nighttime or early mornings, with either short hours or long hours. Healthcare Receptionist Guilford Shift earlies, day, lates and nights £13.10 Temporary Ongoing/Ad Hoc/Last Minute Cover Monday to Sunday Responsibilities: Ensure a five service is delivered by welcoming tenants and guests Ensure all calls and emails are answered promptly and accordingly Deal with any queries from occupiers and guests as well as offering assistance in resolving issues Signing in visitors and helping with directions Seeing tenants and guests to the available hot desks and meeting rooms Booking, preparing, and clearing meeting rooms Report any relevant information and issues to Front of House Manager and designated Facilities Management team Ensuring the front of house area is immaculately presented replenish stock in kitchens and ensure areas are tidy Building relationships with all tenants in the building We are looking for candidates with: Experience working in customer facing corporate environments Experience carrying out temporary assignments Excellent communication skills IT Literate
