Service Advisor

Service Advisor
Location: Brighton
Salary: £32,000 Basic Salary OTE Up to £38,000 (Uncapped)
Hours: 42 Hours Per Week Monday to Friday between 8:00am - 6:00pm 1 in 2 Saturday Mornings
Job Type: Full-Time, Permanent

Are you an experienced Service Advisor looking to join a successful dealership where your customer service skills are recognised, your earning potential is rewarded, and genuine career progression is available?

We're looking for a professional and customer-focused Service Advisor to join a busy Aftersales team in Brighton. This is an excellent opportunity to become part of a well-established dealership that invests in its people through ongoing manufacturer training, career development, and a supportive working environment.

If you thrive in a fast-paced environment, enjoy building relationships with customers, and take pride in delivering exceptional service, we'd love to hear from you.

What's in it for You?
£32,000 Basic Salary
OTE Up to £38,000 (Uncapped)
Ongoing Manufacturer Training
Career Progression Opportunities
Modern Main Dealership Environment
Supportive Aftersales Team
Long-Term Career Stability
Employee Benefits Package

The Role
As a Service Advisor, you'll be the link between customers and the workshop, ensuring every customer receives a professional, efficient, and first-class experience from booking through to vehicle collection.

Your responsibilities will include:
Booking vehicles in for servicing, MOTs, maintenance, and repairs
Keeping customers updated throughout the repair process
Liaising with the workshop to ensure efficient scheduling and workshop loading
Advising customers on additional work, service plans, and warranty requirements
Upselling additional products and services where appropriate
Managing telephone, email, and online booking enquiries
Maintaining accurate customer records and job documentation
Delivering outstanding customer service at every stage of the customer journey

About You
To be considered for this role, you will ideally have:
Previous experience as a Service Advisor within the automotive industry
Excellent communication and customer service skills
Experience working in a busy dealership or Aftersales environment
Knowledge of Kerridge, ADP, or similar Dealer Management Systems (desirable)
Strong organisational skills with the ability to prioritise a busy workload
A proactive and team-oriented approach
Full UK Driving Licence preferred

Apply Today

This is a fantastic opportunity to join a forward-thinking dealership offering excellent earning potential, ongoing manufacturer training, and genuine opportunities to progress your career.

If you're an experienced Service Advisor, Aftersales Advisor, or Customer Service Advisor within the automotive industry, we'd love to hear from you.

Apply now for immediate consideration.