Commercial Administrator - food manufacturing

Commercial Administrator

This position is with a multi-sited, family-run business renowned for delivering top-quality products to both the retail and foodservice sectors. The company is dedicated to excellence in customer service, innovation, and sustainability.

About the Commercial Administrator role

You will play a key role in maintaining strong and positive relationships with customers, ensuring that their needs are met with efficiency and professionalism.

Key tasks

• Be the go-to support for the Commercial team, helping manage the end-to-end management of all customer orders.
• Communicate effectively and efficiently with customers and internal teams to resolve issues proactively, ensuring quick follow-up and clear communication at all times.
• Support the commercial team with tracking orders and invoices as well as maintaining and inputting customer orders into the system accurately and efficiently, ensuring clear communication to packhouse team.
• Maintain administration on internal reporting documents, such as weekly sales reporting.
• Stay up to date with weekly product availability, seasonal items, and new product launches.

About you

The successful candidate should have good previous experience in a similar role, ideally in a production or manufacturing environment.

• You will possess excellent communication skills and be ready to find resolutions to issues quickly.
• Very much a team player with attention to detail and excellent administration / IT skills.

More details

The Commercial Administrator job (ref: 9090) is paying £30,000 - £35,000 according to your experience.

This is an office-based role working 5 days per week including one weekend day which is flexible.

The site is in Worcestershire and is commutable from Stratford-upon-Avon, Tewkesbury, Chipping Campden, Evesham, Cheltenham, Worcester, Redditch, Bromsgrove, Cirencester, Malvern and surrounding areas.

Alternate job titles - Commercial Assistant Sales Administrator Customer Service Administrator Customer Account Administrator Office Administrator Business Support Administrator Commercial Support Coordinator Customer Operations Administrator

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