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IT Talent Solutions
Web Developer
IT Talent Solutions Basildon, Essex
We re looking for a creative, detail-driven Web Developer to join a growing Web Development team. This is an opportunity to work across the full stack , helping shape and deliver an ambitious digital roadmap as our expands their web-based products and services. If you enjoy building modern web solutions from the ground up and want real ownership of your work we d love to hear from you. What you ll be doing Building and maintaining scalable websites and web applications Developing solutions using C#, ASP.NET / ASP.NET Core, MVC, HTML, CSS & JavaScript Designing and integrating REST APIs and working with JSON data Collaborating with developers, designers and business stakeholders Improving performance, security and usability across platforms Writing clean, efficient code following best practices What we re looking for Around 3+ years experience in web development (or equivalent capability) Strong skills in C#, MVC, ASP.NET Core, JavaScript, HTML & CSS Experience debugging, profiling and deploying web applications Solid understanding of MVC patterns, ASP.NET controllers & web security (OWASP) Comfortable working with IIS Exposure to frameworks like React, Vue, Angular or Knockout is a plus Degree in Computer Science or related field preferred You ll thrive here if you Take ownership and enjoy solving problems Communicate well and collaborate across teams Have a proactive, detail-focused mindset Enjoy building high-quality digital experiences
Aug 03, 2026
Full time
We re looking for a creative, detail-driven Web Developer to join a growing Web Development team. This is an opportunity to work across the full stack , helping shape and deliver an ambitious digital roadmap as our expands their web-based products and services. If you enjoy building modern web solutions from the ground up and want real ownership of your work we d love to hear from you. What you ll be doing Building and maintaining scalable websites and web applications Developing solutions using C#, ASP.NET / ASP.NET Core, MVC, HTML, CSS & JavaScript Designing and integrating REST APIs and working with JSON data Collaborating with developers, designers and business stakeholders Improving performance, security and usability across platforms Writing clean, efficient code following best practices What we re looking for Around 3+ years experience in web development (or equivalent capability) Strong skills in C#, MVC, ASP.NET Core, JavaScript, HTML & CSS Experience debugging, profiling and deploying web applications Solid understanding of MVC patterns, ASP.NET controllers & web security (OWASP) Comfortable working with IIS Exposure to frameworks like React, Vue, Angular or Knockout is a plus Degree in Computer Science or related field preferred You ll thrive here if you Take ownership and enjoy solving problems Communicate well and collaborate across teams Have a proactive, detail-focused mindset Enjoy building high-quality digital experiences
CBSbutler Holdings Limited trading as CBSbutler
Power Platform Developer
CBSbutler Holdings Limited trading as CBSbutler Wellington, Shropshire
Power Platform Developer Telford / Hybrid - 2 days per week onsite 500 per day inside ir35 6 months contract BPSS eligible We're looking for an experienced Power Platform Developer to join a major public sector digital transformation programme. You'll be responsible for designing, developing and implementing Power Platform solutions using Power Apps and Power Automate, working closely with stakeholders to translate business requirements into effective, scalable applications. You'll also contribute to code reviews, support Agile delivery, and help drive best practice across the development team. Key skills: Strong experience with Microsoft Power Platform (Power Apps & Power Automate) Good understanding of Microsoft 365 and Power Platform capabilities Experience gathering requirements and delivering business-focused solutions Agile/Scrum experience, including user stories and sprint planning Ability to work to development standards and contribute to continuous improvement Excellent communication and stakeholder engagement skills This is an excellent opportunity to work on a high-profile programme delivering impactful digital solutions within a collaborative, Agile environment.
Aug 03, 2026
Contractor
Power Platform Developer Telford / Hybrid - 2 days per week onsite 500 per day inside ir35 6 months contract BPSS eligible We're looking for an experienced Power Platform Developer to join a major public sector digital transformation programme. You'll be responsible for designing, developing and implementing Power Platform solutions using Power Apps and Power Automate, working closely with stakeholders to translate business requirements into effective, scalable applications. You'll also contribute to code reviews, support Agile delivery, and help drive best practice across the development team. Key skills: Strong experience with Microsoft Power Platform (Power Apps & Power Automate) Good understanding of Microsoft 365 and Power Platform capabilities Experience gathering requirements and delivering business-focused solutions Agile/Scrum experience, including user stories and sprint planning Ability to work to development standards and contribute to continuous improvement Excellent communication and stakeholder engagement skills This is an excellent opportunity to work on a high-profile programme delivering impactful digital solutions within a collaborative, Agile environment.
Ascend Consulting
Senior .Net Developer
Ascend Consulting Mill Hill, Dumfriesshire
Senior .Net Developer, C# / VB.Net, API, SQL, NW London to £85K A Back End Developer is required to join this established financial software house based in North London. They work with some of the leading brands in retail and media, offering financial management systems developed in house by their small dynamic team of tech professionals. Due to growth a Senior .Net Back End Developer is required with expertise in Visual Basic .NET, C#, SQL Server, and SAP Business One integration. The ideal candidate should have strong skills in RESTful API development, database optimization, and Azure DevOps pipeline management. Knowledge of API security, CI/CD automation, and Swagger documentation is recommended. Responsibilities API Development : Build and maintain RESTful APIs in VB.NET and C#, integrating with SQL Server and SAP Business One backend tables Database Management : Write optimized SQL queries, stored procedures, and indexing strategies to efficiently handle large datasets Performance Optimization : Monitor and enhance API performance, database query execution, and application scalability Documentation : Maintain clear and detailed documentation for APIs, database structures and all the back-end infrastructure Collaboration : Work closely with SAP consultants, frontend developers, and DevOps engineers to ensure seamless system integration Code Quality : Conduct code reviews, debugging, and error handling to maintain system reliability Best Practices : Stay up to date with API design standards, database performance tuning, and cloud integration trends What You ll Need 5+ years of backend development experience Strong .NET and C# skills for API development and business logic implementation Expertise in SQL Server, including query optimization, indexing, and stored procedures Proficiency in RESTful API development, with a strong understanding of error handling, logging, and monitoring Good understanding of Windows Forms Experience with Git, version control workflows, and agile development methodologies What Would Be Good to Have Experience setting up and managing Azure DevOps pipelines for CI/CD automation Good familiarity with Swagger for API documentation SAP Business One or similar accounting system experience Hands-on experience with SAP backend table integration via APIs Knowledge of Azure services for API hosting and cloud infrastructure management Knowledge of web frontend technologies This role is fully office based
Aug 03, 2026
Full time
Senior .Net Developer, C# / VB.Net, API, SQL, NW London to £85K A Back End Developer is required to join this established financial software house based in North London. They work with some of the leading brands in retail and media, offering financial management systems developed in house by their small dynamic team of tech professionals. Due to growth a Senior .Net Back End Developer is required with expertise in Visual Basic .NET, C#, SQL Server, and SAP Business One integration. The ideal candidate should have strong skills in RESTful API development, database optimization, and Azure DevOps pipeline management. Knowledge of API security, CI/CD automation, and Swagger documentation is recommended. Responsibilities API Development : Build and maintain RESTful APIs in VB.NET and C#, integrating with SQL Server and SAP Business One backend tables Database Management : Write optimized SQL queries, stored procedures, and indexing strategies to efficiently handle large datasets Performance Optimization : Monitor and enhance API performance, database query execution, and application scalability Documentation : Maintain clear and detailed documentation for APIs, database structures and all the back-end infrastructure Collaboration : Work closely with SAP consultants, frontend developers, and DevOps engineers to ensure seamless system integration Code Quality : Conduct code reviews, debugging, and error handling to maintain system reliability Best Practices : Stay up to date with API design standards, database performance tuning, and cloud integration trends What You ll Need 5+ years of backend development experience Strong .NET and C# skills for API development and business logic implementation Expertise in SQL Server, including query optimization, indexing, and stored procedures Proficiency in RESTful API development, with a strong understanding of error handling, logging, and monitoring Good understanding of Windows Forms Experience with Git, version control workflows, and agile development methodologies What Would Be Good to Have Experience setting up and managing Azure DevOps pipelines for CI/CD automation Good familiarity with Swagger for API documentation SAP Business One or similar accounting system experience Hands-on experience with SAP backend table integration via APIs Knowledge of Azure services for API hosting and cloud infrastructure management Knowledge of web frontend technologies This role is fully office based
Akkodis
SRE Consultant
Akkodis City, London
Site Reliability Engineer - SRE Consultant Akkodis are currently working in partnership with a leading service provider to recruit an experienced Site Reliability Engineer with experience in ensuring reliability, scalability and efficiency of client platforms. Please note this is a fully remote role with travel to client sites required on occasion and you must be eligible to gain security clearance (do not need to hold currently). The Role As a Site Reliability Engineer (SRE) you will lead site reliability engineering initiatives with a strong emphasis on observability, ensuring high performance and reliability of applications & infrastructure. Provide strategic insights to shape the overall SRE strategy while collaborating on the design and implementation of scalable and reliable solutions. Establish effective monitoring, alerting and incident response strategies to maintain system availability and promote continuous improvement by collaborating with team members to deliver observability best practices and SRE methodologies. The Responsibilities Define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to measure and maintain system and application performance, ensuring services meet agreed reliability targets. Instrument applications to collect key metrics, logs, and traces that enable proactive monitoring and troubleshooting. Create dashboards and configure alerts to provide real-time visibility into system health, enabling teams to quickly detect and resolve issues. Assess and enhance Kubernetes capabilities, improving DevOps efficiency through innovation, agility and cost optimisation. Take a holistic approach to modernising the developer experience, focusing on organisational culture, DevOps practices, processes, automation and tooling. Architect scalable and resilient cloud infrastructure to ensure the seamless deployment and optimisation of containerised applications. Collaborate with cross-functional teams to implement automation strategies that reduce operational complexity and drive continuous improvement. The Requirements Strong understanding of the SRE mindset and principles, including the creation and management of Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets ensuring reliability and performance. Experience in implementing observability, instrumenting applications to provide insights into system performance. Hands-on experience with tools such as Dynatrace, Prometheus and OpenTelemetry for monitoring, tracing, and real-time alerting is highly sought after. An understanding of microservices and container orchestration with the ability to optimise containerised applications for reliability and scalability. Experience enabling continuous delivery pipelines, with a focus on ensuring system reliability, quality, and performance through automated deployment, scaling, and observability tools. Understanding of build and deployment of pipelines and experience in collaborating with developers to improve observability and monitoring practices. Strong collaboration skills with the ability to work effectively both independently and as part of a team. Comfortability interacting and engaging with clients, although a consulting background is not a prerequisite. An enthusiasm and excitement at the prospect of working with a wide range of technology stacks and cloud providers across the wide range of clients and industries we support. If you are looking for an exciting new challenge to join a leading consultancy please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 03, 2026
Full time
Site Reliability Engineer - SRE Consultant Akkodis are currently working in partnership with a leading service provider to recruit an experienced Site Reliability Engineer with experience in ensuring reliability, scalability and efficiency of client platforms. Please note this is a fully remote role with travel to client sites required on occasion and you must be eligible to gain security clearance (do not need to hold currently). The Role As a Site Reliability Engineer (SRE) you will lead site reliability engineering initiatives with a strong emphasis on observability, ensuring high performance and reliability of applications & infrastructure. Provide strategic insights to shape the overall SRE strategy while collaborating on the design and implementation of scalable and reliable solutions. Establish effective monitoring, alerting and incident response strategies to maintain system availability and promote continuous improvement by collaborating with team members to deliver observability best practices and SRE methodologies. The Responsibilities Define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to measure and maintain system and application performance, ensuring services meet agreed reliability targets. Instrument applications to collect key metrics, logs, and traces that enable proactive monitoring and troubleshooting. Create dashboards and configure alerts to provide real-time visibility into system health, enabling teams to quickly detect and resolve issues. Assess and enhance Kubernetes capabilities, improving DevOps efficiency through innovation, agility and cost optimisation. Take a holistic approach to modernising the developer experience, focusing on organisational culture, DevOps practices, processes, automation and tooling. Architect scalable and resilient cloud infrastructure to ensure the seamless deployment and optimisation of containerised applications. Collaborate with cross-functional teams to implement automation strategies that reduce operational complexity and drive continuous improvement. The Requirements Strong understanding of the SRE mindset and principles, including the creation and management of Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets ensuring reliability and performance. Experience in implementing observability, instrumenting applications to provide insights into system performance. Hands-on experience with tools such as Dynatrace, Prometheus and OpenTelemetry for monitoring, tracing, and real-time alerting is highly sought after. An understanding of microservices and container orchestration with the ability to optimise containerised applications for reliability and scalability. Experience enabling continuous delivery pipelines, with a focus on ensuring system reliability, quality, and performance through automated deployment, scaling, and observability tools. Understanding of build and deployment of pipelines and experience in collaborating with developers to improve observability and monitoring practices. Strong collaboration skills with the ability to work effectively both independently and as part of a team. Comfortability interacting and engaging with clients, although a consulting background is not a prerequisite. An enthusiasm and excitement at the prospect of working with a wide range of technology stacks and cloud providers across the wide range of clients and industries we support. If you are looking for an exciting new challenge to join a leading consultancy please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Adria Solutions Ltd
Contract Power BI Developer
Adria Solutions Ltd Newport Pagnell, Buckinghamshire
Power BI Developer ASAP Start We're currently looking for an experienced Power BI Developer to join an organisation on an initial 3-month contract, with a strong likelihood of extension. This is a hands-on role focused on enhancing an existing Microsoft Fabric and Power BI reporting platform. You'll work closely with business stakeholders to review the current data architecture, optimise reporting capabilities, and deliver insightful dashboards that support operational decision making across the business. Tech Stack & Environment Microsoft Data Platform Microsoft Fabric Power BI Lakehouse Architecture Semantic Models Dataflows & ETL Data Modelling Data Integration SaaS platform integrations API connectivity Data ingestion & transformation Data quality and governance Reporting & Analytics Interactive dashboards Operational reporting KPI development Self-service reporting Performance optimisation What You'll Be Doing Review and optimise an existing Microsoft Fabric and Lakehouse environment Assess current data models, semantic models, ETL processes and reporting architecture Recommend improvements around performance, scalability, governance and security Integrate data from multiple business systems and APIs Design and develop operational reports and interactive Power BI dashboards Build robust data models, measures and KPIs Work directly with stakeholders to gather requirements and translate business needs into reporting solutions Advise on reporting best practice, automation and self-service analytics Deliver end-user training and knowledge transfer to ensure a sustainable reporting platform What We're Looking For Proven commercial experience developing Power BI solutions Strong experience with Microsoft Fabric and/or Azure Data Platform technologies Experience designing and optimising Lakehouse architectures Strong data modelling and ETL experience Experience integrating SaaS platforms and APIs Excellent stakeholder management and business analysis skills Ability to work independently and deliver within a contract environment Strong communication, documentation and knowledge transfer skills Contract Details Start Date: ASAP Duration: Initial 3 months (likely to extend) Location: Remote / Hybrid If you're a Power BI Developer with strong Microsoft Fabric experience looking for your next contract, we'd love to hear from you. Apply now or get in touch for more details.
Aug 03, 2026
Contractor
Power BI Developer ASAP Start We're currently looking for an experienced Power BI Developer to join an organisation on an initial 3-month contract, with a strong likelihood of extension. This is a hands-on role focused on enhancing an existing Microsoft Fabric and Power BI reporting platform. You'll work closely with business stakeholders to review the current data architecture, optimise reporting capabilities, and deliver insightful dashboards that support operational decision making across the business. Tech Stack & Environment Microsoft Data Platform Microsoft Fabric Power BI Lakehouse Architecture Semantic Models Dataflows & ETL Data Modelling Data Integration SaaS platform integrations API connectivity Data ingestion & transformation Data quality and governance Reporting & Analytics Interactive dashboards Operational reporting KPI development Self-service reporting Performance optimisation What You'll Be Doing Review and optimise an existing Microsoft Fabric and Lakehouse environment Assess current data models, semantic models, ETL processes and reporting architecture Recommend improvements around performance, scalability, governance and security Integrate data from multiple business systems and APIs Design and develop operational reports and interactive Power BI dashboards Build robust data models, measures and KPIs Work directly with stakeholders to gather requirements and translate business needs into reporting solutions Advise on reporting best practice, automation and self-service analytics Deliver end-user training and knowledge transfer to ensure a sustainable reporting platform What We're Looking For Proven commercial experience developing Power BI solutions Strong experience with Microsoft Fabric and/or Azure Data Platform technologies Experience designing and optimising Lakehouse architectures Strong data modelling and ETL experience Experience integrating SaaS platforms and APIs Excellent stakeholder management and business analysis skills Ability to work independently and deliver within a contract environment Strong communication, documentation and knowledge transfer skills Contract Details Start Date: ASAP Duration: Initial 3 months (likely to extend) Location: Remote / Hybrid If you're a Power BI Developer with strong Microsoft Fabric experience looking for your next contract, we'd love to hear from you. Apply now or get in touch for more details.
james joseph associates
TM1 Planning Analytics Financial Systems Analyst
james joseph associates City, London
A well-established international specialty insurance organisation is expanding its finance systems capability following continued growth and investment in reporting, data and automation. This creates an excellent opportunity to join a complex, data-led environment where finance technology is central to business planning, performance reporting and commercial decision-making. They are seeking a Financial Systems Analyst with advanced IBM Planning Analytics (TM1) expertise. You will combine hands-on TM1 development and support with process improvement, stakeholder engagement and the delivery of finance-systems change. This is not solely a business-as-usual support role: you will also lead defined projects and workstreams from initial requirements through implementation and user adoption. WHAT'S ON OFFER: A visible role supporting business-critical planning, reporting and decision-support systems. Genuine ownership of IBM Planning Analytics (TM1) development, support and continuous improvement. The opportunity to deliver change across Finance, Underwriting and Technology rather than focusing only on routine support. Exposure to business-transformation, automation, data-quality and finance-technology initiatives. Hybrid working, with three days in the London office and two days working remotely. If you are a Financial Systems Analyst, TM1 Developer or Planning Analytics specialist who combines strong technical capability with a solid understanding of finance, controls and stakeholder needs, we would like to hear from you. Please apply with an up-to-date CV outlining your IBM Planning Analytics (TM1) development and finance-systems experience THE ROLE: The Financial Systems Analyst will support the development, administration and continuous improvement of financial models, management-information solutions and associated data processes, with IBM Planning Analytics (TM1) at the centre of the technology landscape. Working closely with Finance, Underwriting and Technology teams, you will help maintain controlled, scalable and reliable systems that provide decision-makers with accurate information. You will develop TM1 models and reports, resolve user issues, improve data quality and automation, and ensure that systems and processes continue to meet governance, audit and financial-control requirements. You will also take ownership of discrete change initiatives, translating business needs into practical solutions and managing requirements, design, testing, implementation, documentation and adoption. The position reports to the senior leader responsible for Business Management Information and follows a hybrid working pattern of three days per week in the London office and two days remotely. KEY RESPONSIBILITIES: • Support, administer and enhance finance systems, with primary responsibility for IBM Planning Analytics (TM1), financial models, management reporting and related data processes. • Develop and improve TM1 models, reports and processes using Rules, Feeders and TurboIntegrator (TI). • Complete recurring operational activities including model roll-forwards, data reconciliations, snapshots and scheduled administration tasks. • Provide first- and second-line support to finance-systems users, investigating incidents and resolving requests within agreed service levels. • Partner with Finance, Underwriting and Technology stakeholders to prioritise and deliver system enhancements. • Support wider finance applications, system interfaces, data feeds and integration processes. • Lead defined projects and workstreams through requirements gathering, solution design, testing, implementation and user adoption. • Identify and deliver improvements to reporting, automation, controls, data quality and business processes. • Protect system governance and data integrity in line with internal policies, audit requirements and data-governance standards. • Create clear system documentation, operating procedures and training materials, and provide practical support to users. • Contribute to wider business-transformation and technology-change programmes, as well as ad hoc analysis and strategic initiatives. REQUIRED - SKILLS/EXPERIENCE: • Advanced knowledge of IBM Planning Analytics (TM1), gained in a hands-on development and support environment. • Demonstrable TM1 development experience covering Rules, Feeders, TurboIntegrator (TI) processes and model design. • Strong SQL capability, including querying, data analysis and technical troubleshooting. • Experience supporting, developing and maintaining finance systems, reporting solutions and associated data processes. • A sound understanding of financial controls and financial or management-accounting principles. • A recognised accountancy qualification, or equivalent expertise gained through relevant professional experience. • Advanced Microsoft Office skills, particularly Excel. • Strong analytical, problem-solving and decision-making skills, with the ability to communicate clearly and influence stakeholders across Finance and Technology. • A commercial, delivery-focused approach, together with the resilience and adaptability to work effectively in a changing environment. DESIRABLE - SKILLS/EXPERIENCE: • Experience gained within insurance, reinsurance or another regulated financial-services environment. • Experience delivering user training and producing clear supporting documentation. • Knowledge of data warehouses, interfaces and data-integration processes. • Exposure to SunSystems and Vision Q&A. • Experience with reporting and data-visualisation tools such as Power BI. • Previous responsibility for leading small projects or defined workstreams.
Aug 02, 2026
Full time
A well-established international specialty insurance organisation is expanding its finance systems capability following continued growth and investment in reporting, data and automation. This creates an excellent opportunity to join a complex, data-led environment where finance technology is central to business planning, performance reporting and commercial decision-making. They are seeking a Financial Systems Analyst with advanced IBM Planning Analytics (TM1) expertise. You will combine hands-on TM1 development and support with process improvement, stakeholder engagement and the delivery of finance-systems change. This is not solely a business-as-usual support role: you will also lead defined projects and workstreams from initial requirements through implementation and user adoption. WHAT'S ON OFFER: A visible role supporting business-critical planning, reporting and decision-support systems. Genuine ownership of IBM Planning Analytics (TM1) development, support and continuous improvement. The opportunity to deliver change across Finance, Underwriting and Technology rather than focusing only on routine support. Exposure to business-transformation, automation, data-quality and finance-technology initiatives. Hybrid working, with three days in the London office and two days working remotely. If you are a Financial Systems Analyst, TM1 Developer or Planning Analytics specialist who combines strong technical capability with a solid understanding of finance, controls and stakeholder needs, we would like to hear from you. Please apply with an up-to-date CV outlining your IBM Planning Analytics (TM1) development and finance-systems experience THE ROLE: The Financial Systems Analyst will support the development, administration and continuous improvement of financial models, management-information solutions and associated data processes, with IBM Planning Analytics (TM1) at the centre of the technology landscape. Working closely with Finance, Underwriting and Technology teams, you will help maintain controlled, scalable and reliable systems that provide decision-makers with accurate information. You will develop TM1 models and reports, resolve user issues, improve data quality and automation, and ensure that systems and processes continue to meet governance, audit and financial-control requirements. You will also take ownership of discrete change initiatives, translating business needs into practical solutions and managing requirements, design, testing, implementation, documentation and adoption. The position reports to the senior leader responsible for Business Management Information and follows a hybrid working pattern of three days per week in the London office and two days remotely. KEY RESPONSIBILITIES: • Support, administer and enhance finance systems, with primary responsibility for IBM Planning Analytics (TM1), financial models, management reporting and related data processes. • Develop and improve TM1 models, reports and processes using Rules, Feeders and TurboIntegrator (TI). • Complete recurring operational activities including model roll-forwards, data reconciliations, snapshots and scheduled administration tasks. • Provide first- and second-line support to finance-systems users, investigating incidents and resolving requests within agreed service levels. • Partner with Finance, Underwriting and Technology stakeholders to prioritise and deliver system enhancements. • Support wider finance applications, system interfaces, data feeds and integration processes. • Lead defined projects and workstreams through requirements gathering, solution design, testing, implementation and user adoption. • Identify and deliver improvements to reporting, automation, controls, data quality and business processes. • Protect system governance and data integrity in line with internal policies, audit requirements and data-governance standards. • Create clear system documentation, operating procedures and training materials, and provide practical support to users. • Contribute to wider business-transformation and technology-change programmes, as well as ad hoc analysis and strategic initiatives. REQUIRED - SKILLS/EXPERIENCE: • Advanced knowledge of IBM Planning Analytics (TM1), gained in a hands-on development and support environment. • Demonstrable TM1 development experience covering Rules, Feeders, TurboIntegrator (TI) processes and model design. • Strong SQL capability, including querying, data analysis and technical troubleshooting. • Experience supporting, developing and maintaining finance systems, reporting solutions and associated data processes. • A sound understanding of financial controls and financial or management-accounting principles. • A recognised accountancy qualification, or equivalent expertise gained through relevant professional experience. • Advanced Microsoft Office skills, particularly Excel. • Strong analytical, problem-solving and decision-making skills, with the ability to communicate clearly and influence stakeholders across Finance and Technology. • A commercial, delivery-focused approach, together with the resilience and adaptability to work effectively in a changing environment. DESIRABLE - SKILLS/EXPERIENCE: • Experience gained within insurance, reinsurance or another regulated financial-services environment. • Experience delivering user training and producing clear supporting documentation. • Knowledge of data warehouses, interfaces and data-integration processes. • Exposure to SunSystems and Vision Q&A. • Experience with reporting and data-visualisation tools such as Power BI. • Previous responsibility for leading small projects or defined workstreams.
Fawkes & Reece London
Customer Services Coordinator
Fawkes & Reece London
Fawkes & Reece are working with a leading residential developer to recruit a Customer Services Coordinator on a 12-month fixed-term contract. This is a fantastic opportunity to join a busy, customer-focused team, managing the customer journey from exchange of contracts through to completion, handover, and aftercare. Key Responsibilities Manage the customer journey from exchange through to legal completion and handover. Deliver exceptional customer service and build strong relationships with purchasers. Handle customer enquiries, defects, and escalated issues in collaboration with the Aftercare team. Coordinate with Sales, Construction, Property Management, Concierge, and Managing Agents to ensure a seamless customer experience. Maintain accurate customer records using Salesforce or a CRM system. Support resident communications during remediation and major works projects. What We're Looking For Previous customer service experience within residential property, new homes, construction, or a similar environment. Excellent communication and organisational skills. Experience managing customer enquiries and complaints. Confident using Microsoft Office and CRM systems. A proactive, customer-focused approach with excellent attention to detail. What's on Offer Salary: 32,000- 38,000 (depending on experience) 12-month fixed-term contract Monday-Friday, 9:00am-5:30pm (37.5 hours) Office-based (5 days per week) Opportunity to join a leading residential developer with a supportive team and excellent working environment. If you'd like to find out more or discuss the opportunity in confidence, please contact Max at Fawkes & Reece London.
Aug 02, 2026
Contractor
Fawkes & Reece are working with a leading residential developer to recruit a Customer Services Coordinator on a 12-month fixed-term contract. This is a fantastic opportunity to join a busy, customer-focused team, managing the customer journey from exchange of contracts through to completion, handover, and aftercare. Key Responsibilities Manage the customer journey from exchange through to legal completion and handover. Deliver exceptional customer service and build strong relationships with purchasers. Handle customer enquiries, defects, and escalated issues in collaboration with the Aftercare team. Coordinate with Sales, Construction, Property Management, Concierge, and Managing Agents to ensure a seamless customer experience. Maintain accurate customer records using Salesforce or a CRM system. Support resident communications during remediation and major works projects. What We're Looking For Previous customer service experience within residential property, new homes, construction, or a similar environment. Excellent communication and organisational skills. Experience managing customer enquiries and complaints. Confident using Microsoft Office and CRM systems. A proactive, customer-focused approach with excellent attention to detail. What's on Offer Salary: 32,000- 38,000 (depending on experience) 12-month fixed-term contract Monday-Friday, 9:00am-5:30pm (37.5 hours) Office-based (5 days per week) Opportunity to join a leading residential developer with a supportive team and excellent working environment. If you'd like to find out more or discuss the opportunity in confidence, please contact Max at Fawkes & Reece London.
Harvey Nash
Senior Kotlin Developer
Harvey Nash
Are you an experienced Kotlin developer looking to work on impactful, user-centred digital solutions? Join a leading digital consultancy delivering innovative projects across the public sector, helping transform through cutting-edge technology, data and design. As a Senior Full Stack Kotlin Developer, you'll play a key role in designing, building and delivering secure, scalable solutions within mult click apply for full job details
Aug 01, 2026
Full time
Are you an experienced Kotlin developer looking to work on impactful, user-centred digital solutions? Join a leading digital consultancy delivering innovative projects across the public sector, helping transform through cutting-edge technology, data and design. As a Senior Full Stack Kotlin Developer, you'll play a key role in designing, building and delivering secure, scalable solutions within mult click apply for full job details
Peoples Partnership
Product Designer
Peoples Partnership Crawley, Sussex
Product Designer About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Lead the product design strategy and delivery for one or more digital channels aligned to specific customer segments. You will own the end-to-end user experience, defining the UX vision, standards, and design approach to create intuitive digital journeys that help customers understand, manage, and maximise their pension savings. Working closely with cross-functional teams, you will ensure design excellence throughout the product lifecycle, driving high-quality outcomes through effective governance, scalable component-based design practices, evidence-led decision making, and seamless collaboration with engineering teams. Your focus will be on delivering consistent, accessible, and customer-centric experiences that meet both user needs and business objectives. Own the UX strategy, vision, and experience quality for your aligned channel or channels, or specific customer segment. Provide day-to-day design direction; set patterns and principles; resolve trade-offs across customer value, feasibility, and governance in discussion with the Product Owner(s). Oversee contractors and/or agency designers: define briefs, set quality bars, review outputs, and manage delivery to timelines and standards. Ensure the right components are built and used: champion re-use from the design system, raise proposals for new components when justified by user needs, and prevent divergence that introduces design debt. Ensure components are built and approved according to the governance process: run/attend design reviews, document decisions, and steward changes from proposal through approval and release. Ensure designs are properly tested before build: define learning objectives; select methods (usability tests, A/B, accessibility audits); synthesise insights; iterate designs; and log results to the product's evidence base. What we're looking for: Proven experience as a Product Designer/UX Lead owning a product or major product area end-to-end. Demonstrable oversight of contractors or agency designers, including setting standards and reviewing delivery. Strong portfolio of component-based product work using a design system (Figma or equivalent). Hands-on user research and usability testing experience. Skilled in interaction design, information architecture, content/UI design, and prototyping. Excellent documentation and developer handover practice. Accessibility literacy (WCAG), inclusive design techniques. Comfortable with agile delivery and collaborating with Product, Engineering, QA, Data/Analytics. Clear communicator; able to present trade-offs to senior stakeholders. What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
Aug 01, 2026
Full time
Product Designer About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Lead the product design strategy and delivery for one or more digital channels aligned to specific customer segments. You will own the end-to-end user experience, defining the UX vision, standards, and design approach to create intuitive digital journeys that help customers understand, manage, and maximise their pension savings. Working closely with cross-functional teams, you will ensure design excellence throughout the product lifecycle, driving high-quality outcomes through effective governance, scalable component-based design practices, evidence-led decision making, and seamless collaboration with engineering teams. Your focus will be on delivering consistent, accessible, and customer-centric experiences that meet both user needs and business objectives. Own the UX strategy, vision, and experience quality for your aligned channel or channels, or specific customer segment. Provide day-to-day design direction; set patterns and principles; resolve trade-offs across customer value, feasibility, and governance in discussion with the Product Owner(s). Oversee contractors and/or agency designers: define briefs, set quality bars, review outputs, and manage delivery to timelines and standards. Ensure the right components are built and used: champion re-use from the design system, raise proposals for new components when justified by user needs, and prevent divergence that introduces design debt. Ensure components are built and approved according to the governance process: run/attend design reviews, document decisions, and steward changes from proposal through approval and release. Ensure designs are properly tested before build: define learning objectives; select methods (usability tests, A/B, accessibility audits); synthesise insights; iterate designs; and log results to the product's evidence base. What we're looking for: Proven experience as a Product Designer/UX Lead owning a product or major product area end-to-end. Demonstrable oversight of contractors or agency designers, including setting standards and reviewing delivery. Strong portfolio of component-based product work using a design system (Figma or equivalent). Hands-on user research and usability testing experience. Skilled in interaction design, information architecture, content/UI design, and prototyping. Excellent documentation and developer handover practice. Accessibility literacy (WCAG), inclusive design techniques. Comfortable with agile delivery and collaborating with Product, Engineering, QA, Data/Analytics. Clear communicator; able to present trade-offs to senior stakeholders. What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
Hays
Scala Developer
Hays Telford, Shropshire
Scala Developer Digital Public Sector Programme Location: Telford (2 days per week onsite) Rate: £490 per day (PAYE / INSIDE) Duration: 6 Months Clearance: BPSS Required Your New Role We are seeking an experienced Scala Developer to join a major public sector digital transformation programme focused on delivering modern, user-centric services that support the UK government's Making Tax Digital (MT click apply for full job details
Aug 01, 2026
Contractor
Scala Developer Digital Public Sector Programme Location: Telford (2 days per week onsite) Rate: £490 per day (PAYE / INSIDE) Duration: 6 Months Clearance: BPSS Required Your New Role We are seeking an experienced Scala Developer to join a major public sector digital transformation programme focused on delivering modern, user-centric services that support the UK government's Making Tax Digital (MT click apply for full job details
Hays
Scala Engineer / Developer
Hays Telford, Shropshire
Scala Engineer / Developer Digital Public Sector Programme Location: Telford (2 days per week onsite) Rate: £490 per day (PAYE / INSIDE) Duration: 6 Months Clearance: BPSS Required Your New Role We are seeking an experienced Scala Engineer / Developer to join a major public sector digital transformation programme focused on delivering modern, user-centric services that support the UK government's click apply for full job details
Aug 01, 2026
Contractor
Scala Engineer / Developer Digital Public Sector Programme Location: Telford (2 days per week onsite) Rate: £490 per day (PAYE / INSIDE) Duration: 6 Months Clearance: BPSS Required Your New Role We are seeking an experienced Scala Engineer / Developer to join a major public sector digital transformation programme focused on delivering modern, user-centric services that support the UK government's click apply for full job details
Senior Salesforce Software Engineer
Hackajob Ltd Wokingham, Berkshire
We're hiring Senior Salesforce Developer - Product Engineering Team (ISV) in Winnersh (Reading area), UK Hybrid (3 days onsite) Sage People is a global HR & people management SaaS product built on the Salesforce ( ) platform, serving customers worldwide. As an ISV, we build and evolve one single product, with a strong focus on code quality, scalability, performance and long-term archit click apply for full job details
Aug 01, 2026
Full time
We're hiring Senior Salesforce Developer - Product Engineering Team (ISV) in Winnersh (Reading area), UK Hybrid (3 days onsite) Sage People is a global HR & people management SaaS product built on the Salesforce ( ) platform, serving customers worldwide. As an ISV, we build and evolve one single product, with a strong focus on code quality, scalability, performance and long-term archit click apply for full job details
bet365
Senior Software Engineer
bet365 Manchester, Lancashire
hackajob is collaborating with Bet365 to connect them with exceptional professionals for this role. About the role As a Senior Software Developer, you will build and maintain the core infrastructure and tools that empower our development teams to deliver high-quality software efficiently and reliably. The developer platform team forms part of the wider Platform Engineering department and is responsible for delivering solutions designed to streamline and enhance internal development processes through automation, tooling, and visibility. Our platform developers build high-profile, impactful, and full-stack systems adopted across the wider Business. You will be working primarily with Golang, Python, Typescript and React, in addition to delivering applications across both on-premise and cloud platforms. You will lead deliveries and focus on the mentoring and development of Junior Software Developers in the team. Working at the cutting edge of technology, we provide extensive training opportunities to further your professional development. You will be introduced to tools beyond Go and React to support this, such as Splunk, New Relic and GCP. This role is eligible for inclusion in the Company's hybrid working from home policy. Main Responsibilities: • Building, nurturing, and levelling up our applications and automation solutions. • Mentoring and supporting the development of junior team members. • Delivering clean, maintainable, and elegant code. • Identifying areas where we can improve our technology and processes. • Contributing insights to create innovative and effective solutions to complex challenges. • Overseeing the entire lifecycle of automation projects, from conception through deployment and operational support, while adhering to best practices and maintaining high-quality standards. • Conducting pre-release and post-release testing, as well as proactive monitoring of automation services to identify and mitigate potential issues. • Contributing to the development and maintenance of the platform that supports self-service capabilities for internal customers. • Staying updated with emerging technologies and methodologies, proposing initiatives to enhance automation capabilities. • Maintaining and upholding coding standards across the automation space. The skills and experience to help you perform in the role: • Proven experience of developing low latency, highly available, and scalable solutions. • Experience working with high volumes of transactions. • Previous experience in a senior position and accustomed to mentoring junior team members. • Solid understanding of Infrastructure as Code (IaC) principles and familiarity with relevant tools. • Proficiency in programming and scripting languages, such as Golang, Python and Typescript, essential for developing automated process with supporting APIs and frontend tooling. • Knowledge of network and security technologies, along with foundational networking principles such as TCP/IP, routing and switching, and firewall configurations. • Familiarity with content delivery technologies and principles, including load balancing, caching, and cloud-based services. • Strong problem-solving skills, autonomy, and proactivity, enabling effective navigation in technically challenging environments. • Excellent communication and teamwork skills, along with experience in change and version control systems. • Experience working within a Linux-centric environment.
Aug 01, 2026
Full time
hackajob is collaborating with Bet365 to connect them with exceptional professionals for this role. About the role As a Senior Software Developer, you will build and maintain the core infrastructure and tools that empower our development teams to deliver high-quality software efficiently and reliably. The developer platform team forms part of the wider Platform Engineering department and is responsible for delivering solutions designed to streamline and enhance internal development processes through automation, tooling, and visibility. Our platform developers build high-profile, impactful, and full-stack systems adopted across the wider Business. You will be working primarily with Golang, Python, Typescript and React, in addition to delivering applications across both on-premise and cloud platforms. You will lead deliveries and focus on the mentoring and development of Junior Software Developers in the team. Working at the cutting edge of technology, we provide extensive training opportunities to further your professional development. You will be introduced to tools beyond Go and React to support this, such as Splunk, New Relic and GCP. This role is eligible for inclusion in the Company's hybrid working from home policy. Main Responsibilities: • Building, nurturing, and levelling up our applications and automation solutions. • Mentoring and supporting the development of junior team members. • Delivering clean, maintainable, and elegant code. • Identifying areas where we can improve our technology and processes. • Contributing insights to create innovative and effective solutions to complex challenges. • Overseeing the entire lifecycle of automation projects, from conception through deployment and operational support, while adhering to best practices and maintaining high-quality standards. • Conducting pre-release and post-release testing, as well as proactive monitoring of automation services to identify and mitigate potential issues. • Contributing to the development and maintenance of the platform that supports self-service capabilities for internal customers. • Staying updated with emerging technologies and methodologies, proposing initiatives to enhance automation capabilities. • Maintaining and upholding coding standards across the automation space. The skills and experience to help you perform in the role: • Proven experience of developing low latency, highly available, and scalable solutions. • Experience working with high volumes of transactions. • Previous experience in a senior position and accustomed to mentoring junior team members. • Solid understanding of Infrastructure as Code (IaC) principles and familiarity with relevant tools. • Proficiency in programming and scripting languages, such as Golang, Python and Typescript, essential for developing automated process with supporting APIs and frontend tooling. • Knowledge of network and security technologies, along with foundational networking principles such as TCP/IP, routing and switching, and firewall configurations. • Familiarity with content delivery technologies and principles, including load balancing, caching, and cloud-based services. • Strong problem-solving skills, autonomy, and proactivity, enabling effective navigation in technically challenging environments. • Excellent communication and teamwork skills, along with experience in change and version control systems. • Experience working within a Linux-centric environment.
Involved Solutions
Senior Software Developer - up to £80,000 + Benefits + Bonus
Involved Solutions
Senior Software Developer Salary: Up to £80,000 + Benefits + Bonus Location: Newcastle, London, Leeds, Manchester, Blackpool or Sheffield Working Hours: 40 hours per week A globally recognised organisation is looking for an experienced Senior Software Developer to help design, develop and deliver secure, scalable digital solutions across major public sector transformation programmes. This is a fantastic opportunity for a hands on software engineer with strong Python development experience to work on enterprise scale applications using AWS, modern DevOps practices and cloud native technologies. Working within Agile delivery teams, the Senior Software Developer will help build high quality digital services while influencing engineering standards and mentoring other developers. Responsibilities - Senior Software Developer Design, develop and maintain scalable Python based applications and services. Build secure RESTful APIs and integration solutions supporting enterprise platforms. Develop cloud native applications using AWS and modern engineering practices. Work closely with DevOps engineers to deliver automated, reliable deployments. Ensure high standards of software quality through testing, code reviews and engineering best practice. Design and implement microservices and event driven solutions. Support production systems, improving performance, resilience and reliability. Mentor developers and provide technical leadership across engineering teams. Contribute to Agile planning, technical design and solution delivery. Produce high quality technical documentation and support continuous improvement initiatives. Essential Skills - Senior Software Developer Strong commercial experience developing applications using Python. Hands on experience building and consuming REST APIs. Experience using REST Assured for API testing and automation. Commercial experience working with AWS. Strong understanding of DevOps practices and modern software delivery. Experience working with CI/CD pipelines. Experience developing scalable, secure enterprise applications. Strong understanding of software engineering best practices, testing and code quality. Experience mentoring developers and supporting technical delivery. Experience working within Agile delivery environments. Desirable Skills - Senior Software Developer Experience with Azure cloud technologies. Knowledge of microservices and event driven architectures. Experience working within UK Public Sector environments. Exposure to AI or Machine Learning technologies. If you are interested in this Senior Software Developer opportunity, please apply with a copy of your most up to date CV. Senior Software Developer, Senior Python Developer, Python Developer, Software Engineer, Senior Software Engineer, Full Stack Developer, Backend Developer, Full Stack Engineer, Python Engineer
Aug 01, 2026
Full time
Senior Software Developer Salary: Up to £80,000 + Benefits + Bonus Location: Newcastle, London, Leeds, Manchester, Blackpool or Sheffield Working Hours: 40 hours per week A globally recognised organisation is looking for an experienced Senior Software Developer to help design, develop and deliver secure, scalable digital solutions across major public sector transformation programmes. This is a fantastic opportunity for a hands on software engineer with strong Python development experience to work on enterprise scale applications using AWS, modern DevOps practices and cloud native technologies. Working within Agile delivery teams, the Senior Software Developer will help build high quality digital services while influencing engineering standards and mentoring other developers. Responsibilities - Senior Software Developer Design, develop and maintain scalable Python based applications and services. Build secure RESTful APIs and integration solutions supporting enterprise platforms. Develop cloud native applications using AWS and modern engineering practices. Work closely with DevOps engineers to deliver automated, reliable deployments. Ensure high standards of software quality through testing, code reviews and engineering best practice. Design and implement microservices and event driven solutions. Support production systems, improving performance, resilience and reliability. Mentor developers and provide technical leadership across engineering teams. Contribute to Agile planning, technical design and solution delivery. Produce high quality technical documentation and support continuous improvement initiatives. Essential Skills - Senior Software Developer Strong commercial experience developing applications using Python. Hands on experience building and consuming REST APIs. Experience using REST Assured for API testing and automation. Commercial experience working with AWS. Strong understanding of DevOps practices and modern software delivery. Experience working with CI/CD pipelines. Experience developing scalable, secure enterprise applications. Strong understanding of software engineering best practices, testing and code quality. Experience mentoring developers and supporting technical delivery. Experience working within Agile delivery environments. Desirable Skills - Senior Software Developer Experience with Azure cloud technologies. Knowledge of microservices and event driven architectures. Experience working within UK Public Sector environments. Exposure to AI or Machine Learning technologies. If you are interested in this Senior Software Developer opportunity, please apply with a copy of your most up to date CV. Senior Software Developer, Senior Python Developer, Python Developer, Software Engineer, Senior Software Engineer, Full Stack Developer, Backend Developer, Full Stack Engineer, Python Engineer
bet365
Senior Software Developer - Backend (FS)
bet365 Manchester, Lancashire
hackajob is collaborating with Bet365 to connect them with exceptional professionals for this role. About the role As a Senior Software Developer, you will implement and maintain systems to support the features being delivered in our FollowScores app, while ensuring high quality standards for our software products. FollowScores is a football scores app and our goal is to continue growing it's userbase over the coming years, introducing new and innovative features as part of its development roadmap. The FollowScores backend team is responsible for the systems involved in delivering data to our iOS and Android apps, using web sockets and REST APIs. Core skills within the team are Golang, Redis and GCP. Your skills as a Senior Software Developer will set the standard to a talented group of developers to innovate and excel in delivering reliable solutions, while fostering a collaborative and dynamic environment. This role is eligible for inclusion in the Company's hybrid working from home policy. Main Responsibilities: • Leading and delivering the development of scalable, maintainable, and performant systems. • Applying active governance around overall solution design, while setting the standard for code quality and delivery within the team. • Ensuring solutions meet the needs of the Business. • Taking responsibility for work estimation, producing solution documents, and ultimately ensuring accurate portrayals of effort can be obtained and subsequently delivered. • Understanding the technical structure, domain, and architecture of the systems the team is responsible for. • Leading a small team of developers in the design and development of a solution from start to finish. • Owning technical solutions and their hands on delivery from development to live at low level. • Distributing knowledge and mentoring team members. The skills and experience to help you perform in the role: • Knowledge of Golang, Redis and GCP, though expertise in similar or alternative technologies are welcome. • Experience in leading development teams and delivering technical projects to successful completion. • Ability to mentor and coach staff. • Good technical documentation skills. • Proven record of accomplishment in high availability multi browser compatible development. • Experience of working with high availability, multiuser and service-based systems. About bet365 We're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our global worldwide. Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.
Aug 01, 2026
Full time
hackajob is collaborating with Bet365 to connect them with exceptional professionals for this role. About the role As a Senior Software Developer, you will implement and maintain systems to support the features being delivered in our FollowScores app, while ensuring high quality standards for our software products. FollowScores is a football scores app and our goal is to continue growing it's userbase over the coming years, introducing new and innovative features as part of its development roadmap. The FollowScores backend team is responsible for the systems involved in delivering data to our iOS and Android apps, using web sockets and REST APIs. Core skills within the team are Golang, Redis and GCP. Your skills as a Senior Software Developer will set the standard to a talented group of developers to innovate and excel in delivering reliable solutions, while fostering a collaborative and dynamic environment. This role is eligible for inclusion in the Company's hybrid working from home policy. Main Responsibilities: • Leading and delivering the development of scalable, maintainable, and performant systems. • Applying active governance around overall solution design, while setting the standard for code quality and delivery within the team. • Ensuring solutions meet the needs of the Business. • Taking responsibility for work estimation, producing solution documents, and ultimately ensuring accurate portrayals of effort can be obtained and subsequently delivered. • Understanding the technical structure, domain, and architecture of the systems the team is responsible for. • Leading a small team of developers in the design and development of a solution from start to finish. • Owning technical solutions and their hands on delivery from development to live at low level. • Distributing knowledge and mentoring team members. The skills and experience to help you perform in the role: • Knowledge of Golang, Redis and GCP, though expertise in similar or alternative technologies are welcome. • Experience in leading development teams and delivering technical projects to successful completion. • Ability to mentor and coach staff. • Good technical documentation skills. • Proven record of accomplishment in high availability multi browser compatible development. • Experience of working with high availability, multiuser and service-based systems. About bet365 We're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our global worldwide. Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.
Support Analyst, 2nd / 3rd Line Support - Financial / Banking
N P Associates
Support Analyst, 2nd / 3rd Line Support - Financial / Banking - Linux, Python, SQL. An exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for a primary Trading Application in a Linux environment, candidates must have in depth Linux experience with strong Database / SQL and Scripting skills. Candidates will have previous Banking / Financial experience with some Market Data / Trade Floor Support and experience with FIX protocol and client onboarding. Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams. Required Skills: Troubleshooting aptitude 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. Experience providing Application Support including installation / configuration, upgrading and troubleshooting both in person and remotely. Strong Linux Systems Administration (Redhat, Centos, Rocky). Extensive experience of at least one Scripting Language - Powershell, Python, Ruby, JavaScript,Perl, SQL, Bash. In depth knowledge of Databases to DBA / Developer level including writing and troubleshooting SQl Code including performance issues - SQL Server / Oracle. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Experience with payment / settlement systems - Swift, Euroclear etc. Linux / Unix System Administration - RedHat, Ubuntu, Solaris. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Whilst experience gained in Financial Markets or Financial Services - ideally banking - would be highly beneficial the core underlying Technical Skills are more important. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme There's a broad salary range which will be wholly dependent on level of skills and relevant Financial Industry experience. If you're an experienced Applications Support Analyst ready to take your career and technical expertise to the next level including learning a number of new skills then apply in strict confidence for more information.
Aug 01, 2026
Full time
Support Analyst, 2nd / 3rd Line Support - Financial / Banking - Linux, Python, SQL. An exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for a primary Trading Application in a Linux environment, candidates must have in depth Linux experience with strong Database / SQL and Scripting skills. Candidates will have previous Banking / Financial experience with some Market Data / Trade Floor Support and experience with FIX protocol and client onboarding. Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams. Required Skills: Troubleshooting aptitude 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. Experience providing Application Support including installation / configuration, upgrading and troubleshooting both in person and remotely. Strong Linux Systems Administration (Redhat, Centos, Rocky). Extensive experience of at least one Scripting Language - Powershell, Python, Ruby, JavaScript,Perl, SQL, Bash. In depth knowledge of Databases to DBA / Developer level including writing and troubleshooting SQl Code including performance issues - SQL Server / Oracle. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Experience with payment / settlement systems - Swift, Euroclear etc. Linux / Unix System Administration - RedHat, Ubuntu, Solaris. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Whilst experience gained in Financial Markets or Financial Services - ideally banking - would be highly beneficial the core underlying Technical Skills are more important. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme There's a broad salary range which will be wholly dependent on level of skills and relevant Financial Industry experience. If you're an experienced Applications Support Analyst ready to take your career and technical expertise to the next level including learning a number of new skills then apply in strict confidence for more information.
Lead Platform Developer (C#)
tombola
hackajob is collaborating with Tombola to connect them with exceptional professionals for this role. At tombola, our Player Experience teams are responsible for creating the products and platforms that power exceptional experiences for our players every day. As a Platform Lead Developer, you'll lead a Durable Team within the Operator Platform domain, combining technical leadership, people leadership, and hands-on engineering to help deliver scalable, reliable, and high-quality software solutions. Working closely with Product, Engineering, Architecture, Delivery, and Design teams, you'll play a key role in shaping technical direction, ensuring solutions align with business objectives, and supporting the successful delivery of product outcomes. You'll be a trusted technical leader, helping the team make sound design and implementation decisions while balancing long-term platform health with delivery needs. Alongside technical leadership, you'll be passionate about developing others. Through coaching, mentoring, and knowledge sharing, you'll help engineers grow their skills, build confidence, and contribute to a culture of engineering excellence. This role offers an opportunity to make a significant impact across technology, people, and product delivery while helping shape the future of our Player Experience platforms. What you'll doTechnical Leadership Provide technical leadership across the team, guiding key architectural, design, and implementation decisions. Ensure solutions are scalable, maintainable, secure, and aligned with engineering best practices. Act as a technical escalation point, supporting the resolution of complex technical challenges and production incidents. Champion high standards of software engineering, code quality, testing, and system reliability. Work closely with Architects and fellow technical leaders to align platform evolution and technical strategy. Identify technical risks, dependencies, and opportunities, raising concerns and recommendations where appropriate. Delivery & Collaboration Partner with Product Managers, Product Designers, Delivery Leads, and Engineering stakeholders to align technical solutions with business goals. Support the translation of product initiatives and epics into well-defined, deliverable pieces of work. Guide the team in creating clear, high-quality user stories and technical requirements. Collaborate with other teams to manage dependencies and enable successful cross-functional delivery. Support Agile delivery practices and drive continuous improvement within the team. People Leadership & Engineering Excellence Lead, coach, and support engineers at all levels, creating an environment where individuals can thrive and grow. Conduct regular one-to-ones focused on development, wellbeing, performance, and career progression. Set meaningful goals that challenge and support individual growth while celebrating achievements and progress. Foster a culture of knowledge sharing, continuous learning, and technical excellence. Act as a role model for collaboration, accountability, and engineering best practices. Continuous Improvement Drive improvements to team processes, ways of working, and engineering practices. Encourage experimentation, learning, and innovation to improve team effectiveness and delivery outcomes. Contribute to the wider engineering community through sharing knowledge, best practice, and technical expertise. Skills, capabilities & experienceEssential Strong experience leading software engineering teams within a modern technology environment. Excellent knowledge of C# and .NET. Strong understanding of software architecture, design patterns, and engineering best practices. Experience designing and delivering cloud-based solutions, ideally within AWS environments. Good knowledge of web technologies including HTML, CSS, and JavaScript. Strong understanding of database design, SQL, and data-driven applications. Experience implementing and promoting software testing practices and quality assurance approaches. Strong understanding of Agile delivery methodologies, including Scrum and Kanban. Experience leading, coaching, and developing software engineers through effective people management practices. Excellent communication and stakeholder management skills, with the ability to influence both technical and non-technical audiences. Desirable Experience working within platform or product-focused engineering teams. Experience operating within large-scale, distributed systems. Exposure to regulated or high-availability environments. Experience contributing to technical strategy and architectural decision-making across multiple teams. Why tombola? At tombola, we're passionate about creating brilliant experiences for our players and empowering our teams to do their best work. You'll be joining a collaborative engineering culture where technical excellence, continuous improvement, and personal development are genuinely valued. We encourage curiosity, innovation, and ownership, giving our people the opportunity to influence products, platforms, and ways of working while continuing to grow their careers.
Aug 01, 2026
Full time
hackajob is collaborating with Tombola to connect them with exceptional professionals for this role. At tombola, our Player Experience teams are responsible for creating the products and platforms that power exceptional experiences for our players every day. As a Platform Lead Developer, you'll lead a Durable Team within the Operator Platform domain, combining technical leadership, people leadership, and hands-on engineering to help deliver scalable, reliable, and high-quality software solutions. Working closely with Product, Engineering, Architecture, Delivery, and Design teams, you'll play a key role in shaping technical direction, ensuring solutions align with business objectives, and supporting the successful delivery of product outcomes. You'll be a trusted technical leader, helping the team make sound design and implementation decisions while balancing long-term platform health with delivery needs. Alongside technical leadership, you'll be passionate about developing others. Through coaching, mentoring, and knowledge sharing, you'll help engineers grow their skills, build confidence, and contribute to a culture of engineering excellence. This role offers an opportunity to make a significant impact across technology, people, and product delivery while helping shape the future of our Player Experience platforms. What you'll doTechnical Leadership Provide technical leadership across the team, guiding key architectural, design, and implementation decisions. Ensure solutions are scalable, maintainable, secure, and aligned with engineering best practices. Act as a technical escalation point, supporting the resolution of complex technical challenges and production incidents. Champion high standards of software engineering, code quality, testing, and system reliability. Work closely with Architects and fellow technical leaders to align platform evolution and technical strategy. Identify technical risks, dependencies, and opportunities, raising concerns and recommendations where appropriate. Delivery & Collaboration Partner with Product Managers, Product Designers, Delivery Leads, and Engineering stakeholders to align technical solutions with business goals. Support the translation of product initiatives and epics into well-defined, deliverable pieces of work. Guide the team in creating clear, high-quality user stories and technical requirements. Collaborate with other teams to manage dependencies and enable successful cross-functional delivery. Support Agile delivery practices and drive continuous improvement within the team. People Leadership & Engineering Excellence Lead, coach, and support engineers at all levels, creating an environment where individuals can thrive and grow. Conduct regular one-to-ones focused on development, wellbeing, performance, and career progression. Set meaningful goals that challenge and support individual growth while celebrating achievements and progress. Foster a culture of knowledge sharing, continuous learning, and technical excellence. Act as a role model for collaboration, accountability, and engineering best practices. Continuous Improvement Drive improvements to team processes, ways of working, and engineering practices. Encourage experimentation, learning, and innovation to improve team effectiveness and delivery outcomes. Contribute to the wider engineering community through sharing knowledge, best practice, and technical expertise. Skills, capabilities & experienceEssential Strong experience leading software engineering teams within a modern technology environment. Excellent knowledge of C# and .NET. Strong understanding of software architecture, design patterns, and engineering best practices. Experience designing and delivering cloud-based solutions, ideally within AWS environments. Good knowledge of web technologies including HTML, CSS, and JavaScript. Strong understanding of database design, SQL, and data-driven applications. Experience implementing and promoting software testing practices and quality assurance approaches. Strong understanding of Agile delivery methodologies, including Scrum and Kanban. Experience leading, coaching, and developing software engineers through effective people management practices. Excellent communication and stakeholder management skills, with the ability to influence both technical and non-technical audiences. Desirable Experience working within platform or product-focused engineering teams. Experience operating within large-scale, distributed systems. Exposure to regulated or high-availability environments. Experience contributing to technical strategy and architectural decision-making across multiple teams. Why tombola? At tombola, we're passionate about creating brilliant experiences for our players and empowering our teams to do their best work. You'll be joining a collaborative engineering culture where technical excellence, continuous improvement, and personal development are genuinely valued. We encourage curiosity, innovation, and ownership, giving our people the opportunity to influence products, platforms, and ways of working while continuing to grow their careers.
Experis
SharePoint SME
Experis
SharePoint SME Location: Manchester Contract duration: 6 months Inside IR35 : Umbrella rate .00 Eligibility for BPSS clearance We are currently working with a client who are looking for a skilled SharePoint SME for an initial 6-month contract based in Manchester. This is an exciting opportunity to work on critical SharePoint projects, supporting both on-premises and Microsoft 365 platforms. The role requires hands-on technical skills, a proactive approach, and the ability to resolve complex SharePoint issues. What you'll be doing: Lead upgrades from SharePoint 2019 to Subscription Edition (SE) Manage and support SharePoint Online (Microsoft 365) Ensure platform performance, security, and reliability Collaborate with teams to optimise SharePoint environments and implement enhancements Act as a 3rd line escalation point for complex SharePoint issues What you'll bring: Strong expertise in SharePoint Server 2019 & Subscription Edition Experience supporting and managing SharePoint Online (M365) Proven ability to troubleshoot and resolve complex SharePoint issues Knowledge of Microsoft 365 tools such as OneDrive, Teams, and Exchange Online (desirable) Familiarity with Power Platform (Power Automate, Power Apps) (desirable) Exposure to Microsoft Copilot / AI capabilities (desirable) Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert (MS-102), Azure Developer Associate (AZ-204), Power Platform Developer (PL-400), or Azure AI Fundamentals (AI-900) are preferred If you're a proactive SharePoint specialist looking for a challenging contract with a dynamic team, we'd love to hear from you. Apply now to join a forward-thinking organisation supporting innovative digital solutions. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 31, 2026
Contractor
SharePoint SME Location: Manchester Contract duration: 6 months Inside IR35 : Umbrella rate .00 Eligibility for BPSS clearance We are currently working with a client who are looking for a skilled SharePoint SME for an initial 6-month contract based in Manchester. This is an exciting opportunity to work on critical SharePoint projects, supporting both on-premises and Microsoft 365 platforms. The role requires hands-on technical skills, a proactive approach, and the ability to resolve complex SharePoint issues. What you'll be doing: Lead upgrades from SharePoint 2019 to Subscription Edition (SE) Manage and support SharePoint Online (Microsoft 365) Ensure platform performance, security, and reliability Collaborate with teams to optimise SharePoint environments and implement enhancements Act as a 3rd line escalation point for complex SharePoint issues What you'll bring: Strong expertise in SharePoint Server 2019 & Subscription Edition Experience supporting and managing SharePoint Online (M365) Proven ability to troubleshoot and resolve complex SharePoint issues Knowledge of Microsoft 365 tools such as OneDrive, Teams, and Exchange Online (desirable) Familiarity with Power Platform (Power Automate, Power Apps) (desirable) Exposure to Microsoft Copilot / AI capabilities (desirable) Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert (MS-102), Azure Developer Associate (AZ-204), Power Platform Developer (PL-400), or Azure AI Fundamentals (AI-900) are preferred If you're a proactive SharePoint specialist looking for a challenging contract with a dynamic team, we'd love to hear from you. Apply now to join a forward-thinking organisation supporting innovative digital solutions. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Opus Recruitment Solutions
ServiceNow Developer
Opus Recruitment Solutions Heywood, Wiltshire
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
Jul 31, 2026
Contractor
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
Carebit Health Limited
Head of Customer Support
Carebit Health Limited
Head of Customer Support Remote Full Time £60,000 £70,000 per annum About Carebit Carebit is a design-led healthcare technology company helping private doctors, surgeons, clinicians and their teams across the UK run their practices more effectively through our web platform and mobile app. Medical software has been clunky and built around systems instead of people for too long. We're changing that. Customers have described us as "the Apple of practice management software" because we focus on making everything simple, thoughtful and genuinely useful. Originally built by the Software Developer, son of a surgeon, Carebit has grown through word of mouth into a trusted platform used by thousands of healthcare professionals and their patients. Many of our best improvements come directly from customer feedback. We're bootstrapped, profitable and remote-first. We're a small team with high standards where everyone has the opportunity to make a meaningful impact. Customer Support is one of our biggest differentiators. We invest heavily in delivering a premium service, with a target first response time of two hours. We work alongside our customers as partners, helping them get the most from Carebit and continually improve how they run their practice. Every interaction is an opportunity to build confidence and strengthen relationships. AI is becoming a natural part of Carebit. Customers already use Cari, our AI Assistant, to answer questions about the platform and generate clinic letters through Cari Transcription. We see AI as a way to improve support, not replace the human experience. It should remove repetitive work, provide faster answers and give our team more time to understand each customer's situation. About the Role You'll ensure every customer receives the same consistently high standard of support, balancing speed with quality, regardless of who responds or how they contact us. Working closely with Product, Engineering, Growth and Operations, you'll oversee the day-to-day operation of Support, drive continuous improvement and ensure customer feedback helps shape the future of Carebit. About You You care about delivering exceptional customer support. You're comfortable taking ownership, making decisions and continually improving how the support function operates. You're IT-savvy. While not necessarily a Developer, you keep up with technology and enjoy exploring new ideas. You may already be experimenting with LLMs or building small prototypes, and you're always thinking about how technology can improve the customer experience. You're equally comfortable discussing operational improvements with senior leadership as reviewing customer conversations with the team. You're confident challenging constructively, using evidence to support your thinking, and setting high standards for yourself and those around you. You'll enjoy this role if you: Communicate clearly and thoughtfully. Solve problems properly rather than applying quick fixes. Naturally look for ways to improve processes, products and customer outcomes. What you will do: Take operational ownership of the Customer Support function. Oversee ticket flow, workload, SLAs, escalations and communication quality. Ensure every customer receives clear, accurate and thoughtful support. Use operational data, customer feedback and support trends to drive continuous improvement. Report on Customer Support performance, metrics and ticket trends, working closely with the C-suite to agree priorities and deliver measurable improvements. Work closely with Product, Growth, Operations and Engineering to improve both the customer experience and the platform. Ensure AI and automation improve efficiency without compromising quality. Continually raise the standard of Customer Support as Carebit grows. What We're Looking For Someone with experience leading a high-quality Customer Support operation, ideally within SaaS. You understand that good support is a balance. You'll likely have experience: Owning the operational delivery of a Customer Support function. Building quality assurance processes and improving communication standards. Managing customer escalations and operational performance. Improving support processes through data, customer feedback and continuous improvement. Working closely with Product and Engineering. Introducing AI into support whilst maintaining a consistently high-quality customer experience. You'll also understand that maintaining high standards means creating an environment where the team can consistently succeed. You look for opportunities to remove operational friction, improve clarity and build processes that help Customer Support Specialists deliver exceptional work every day. We're not looking for someone who simply keeps the support function running. We're looking for someone who continually asks how it can be better, then works with the wider business to make that happen. Nice to Have Experience with: Healthcare technology. AI-assisted support workflows. Regulated industries where quality and accuracy are important. Benefits: Competitive salary depending on experience. Discretionary annual bonus based on performance. Fully remote within two hours of the UK time zone. Optional in-person collaboration in London or South Africa. 25 days holiday per year, plus Bank / Public holidays. MacBook, ergonomic chair, co-working space membership and any tools you need to do your best work.
Jul 31, 2026
Full time
Head of Customer Support Remote Full Time £60,000 £70,000 per annum About Carebit Carebit is a design-led healthcare technology company helping private doctors, surgeons, clinicians and their teams across the UK run their practices more effectively through our web platform and mobile app. Medical software has been clunky and built around systems instead of people for too long. We're changing that. Customers have described us as "the Apple of practice management software" because we focus on making everything simple, thoughtful and genuinely useful. Originally built by the Software Developer, son of a surgeon, Carebit has grown through word of mouth into a trusted platform used by thousands of healthcare professionals and their patients. Many of our best improvements come directly from customer feedback. We're bootstrapped, profitable and remote-first. We're a small team with high standards where everyone has the opportunity to make a meaningful impact. Customer Support is one of our biggest differentiators. We invest heavily in delivering a premium service, with a target first response time of two hours. We work alongside our customers as partners, helping them get the most from Carebit and continually improve how they run their practice. Every interaction is an opportunity to build confidence and strengthen relationships. AI is becoming a natural part of Carebit. Customers already use Cari, our AI Assistant, to answer questions about the platform and generate clinic letters through Cari Transcription. We see AI as a way to improve support, not replace the human experience. It should remove repetitive work, provide faster answers and give our team more time to understand each customer's situation. About the Role You'll ensure every customer receives the same consistently high standard of support, balancing speed with quality, regardless of who responds or how they contact us. Working closely with Product, Engineering, Growth and Operations, you'll oversee the day-to-day operation of Support, drive continuous improvement and ensure customer feedback helps shape the future of Carebit. About You You care about delivering exceptional customer support. You're comfortable taking ownership, making decisions and continually improving how the support function operates. You're IT-savvy. While not necessarily a Developer, you keep up with technology and enjoy exploring new ideas. You may already be experimenting with LLMs or building small prototypes, and you're always thinking about how technology can improve the customer experience. You're equally comfortable discussing operational improvements with senior leadership as reviewing customer conversations with the team. You're confident challenging constructively, using evidence to support your thinking, and setting high standards for yourself and those around you. You'll enjoy this role if you: Communicate clearly and thoughtfully. Solve problems properly rather than applying quick fixes. Naturally look for ways to improve processes, products and customer outcomes. What you will do: Take operational ownership of the Customer Support function. Oversee ticket flow, workload, SLAs, escalations and communication quality. Ensure every customer receives clear, accurate and thoughtful support. Use operational data, customer feedback and support trends to drive continuous improvement. Report on Customer Support performance, metrics and ticket trends, working closely with the C-suite to agree priorities and deliver measurable improvements. Work closely with Product, Growth, Operations and Engineering to improve both the customer experience and the platform. Ensure AI and automation improve efficiency without compromising quality. Continually raise the standard of Customer Support as Carebit grows. What We're Looking For Someone with experience leading a high-quality Customer Support operation, ideally within SaaS. You understand that good support is a balance. You'll likely have experience: Owning the operational delivery of a Customer Support function. Building quality assurance processes and improving communication standards. Managing customer escalations and operational performance. Improving support processes through data, customer feedback and continuous improvement. Working closely with Product and Engineering. Introducing AI into support whilst maintaining a consistently high-quality customer experience. You'll also understand that maintaining high standards means creating an environment where the team can consistently succeed. You look for opportunities to remove operational friction, improve clarity and build processes that help Customer Support Specialists deliver exceptional work every day. We're not looking for someone who simply keeps the support function running. We're looking for someone who continually asks how it can be better, then works with the wider business to make that happen. Nice to Have Experience with: Healthcare technology. AI-assisted support workflows. Regulated industries where quality and accuracy are important. Benefits: Competitive salary depending on experience. Discretionary annual bonus based on performance. Fully remote within two hours of the UK time zone. Optional in-person collaboration in London or South Africa. 25 days holiday per year, plus Bank / Public holidays. MacBook, ergonomic chair, co-working space membership and any tools you need to do your best work.

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