3180 jobs found

Operations Administrator Customer Accounts Team We're looking for an Operations Administrator to join our Customer Accounts team. This role is responsible for processing customer account tasks accurately and efficiently. As a regulated financial services business, accuracy, compliance and good customer outcomes are at the heart of what we do. You'll work closely with internal teams, customers and external partners to ensure a smooth and professional service at every stage. Key Details Pay: 14 per hour Hours: Monday to Friday, 8:30am - 5:00pm, paid weekly every Friday Contract: 12-week temporary assignment Opportunity: Potential to become permanent after 12 weeks What You'll Be Doing Processing customer account tasks accurately and within agreed timeframes Communicating with customers by phone, email and letter Resolving queries at first point of contact where possible Handling customer documents and requests with care and precision Identifying and supporting vulnerable customers sensitively and in line with FCA guidance Recognising and managing complaints in line with company and regulatory procedures Escalating more complex issues to senior team members when required Completing administrative tasks to a high standard Supporting the wider team and contributing to process improvements Following all relevant policies, procedures and regulatory requirements What We're Looking For Strong attention to detail Clear and confident communication skills A team-focused approach Ability to manage multiple tasks and adapt to business needs Professional and customer-focused mindset Willingness to take ownership and deliver high-quality outcomes If you're organised, motivated, and looking for your next admin role, please apply for the role and we will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Our client, a well-established engineering company who we have a longstanding relationship with, based in the Tewkesbury area, has an exciting new opportunity for an Internal Sales Coordinator to join their team on a full-time, permanent basis due to business growth. This role is for a brilliant company wihtin the manafacturing industry where your role will be different every day and working for a great manager! The role is base in the office full time. The successful Internal Sales Coordinator should have: Previous experience in sales support, customer service, account management, or purchasing Strong communication skills with the confidence to build relationships with customers and suppliers A proactive approach with the ability to identify sales and upselling opportunities Excellent organisational skills with strong attention to detail Experience using CRM systems and Microsoft Office, with a commercially focused mindset In this role, the Internal Sales Coordinator will be responsible for: Managing existing customer accounts while building strong, long-term relationships Processing customer orders accurately and ensuring smooth order fulfilment Identifying opportunities to increase sales through upselling and lead follow-up Liaising with suppliers to coordinate stock levels and meet customer demand Maintaining accurate customer records and providing first-class customer support Our client is offering the successful Internal Sales Coordinator a salary in the region of £28,000 - £30,000, plus benefits including 21 days holiday plus bank holidays (increasing with service), company pension, flexible Monday to Friday working hours (9am-5pm), onsite parking, and genuine opportunities for career progression within a supportive team environment. If you are a motivated sales support or customer service professional looking to develop your career in internal sales and account management, apply now to arrange an interview. Don't delay in getting in touch to secure this fantastic opportunity! PS1

Customer Service Specialist I Location: Horsham (Langhurstwood Rd) - Remote Pay Rate: 15.86 per hour ( 22,600 per annum equivalent) Hours: Full-time, 38.75 hours per week (Monday - Friday, 07:30 - 16:-min lunch break) Positions Available: 2 About the Role We are seeking detail-oriented Customer Service Specialists to join the Compactor Customer Service Admin and Supply Chain Support teams. In this role, you will play a vital part in reviewing projects, managing documentation, initiating client invoices, tracking KPI metrics, and collaborating across internal departments to ensure seamless operational and financial workflows. Key Responsibilities Invoicing & Finance Support: Prepare, verify, and raise client prepayment, product, and freight invoices (TBIs) and transfer them to the Finance team. Serve as a primary point of contact for Finance regarding client invoices and billing queries. Ensure 100% accuracy in invoice creation and ensure projects are invoiced within the correct fiscal period. Collect client-specific invoicing requirements and ensure full compliance with customer contracts. Assist Project Managers with quotes (evaluating routes of goods, VAT rules, estimated freight, insurance, and FX rates). Prepare and redact requested records for internal and external audits. Systems & Data Management: Maintain and regularly update delivery dates and accurate records in Salesforce (SFDC) and ERP systems. Collaborate with Finance at month-end to maintain an accurate accruals list for both customers and suppliers. Track and update Key Performance Indicators (KPIs) for customer business reviews. Supply Chain & Compliance: Support Project Management teams with freight estimates, Incoterms, and import/export queries. Adhere strictly to all relevant Standard Operating Procedures (SOPs). Stakeholder Collaboration: Work closely with internal teams including Project Management, Logistics, Finance, Quality Assurance (QA), and Goods-In/Out. Communicate professionally with external clients and couriers as needed. Requirements & Qualifications Education: Degree in Business, Finance, Supply Chain, Logistics (or equivalent relevant commercial experience). Experience: 2-5 years of experience in supply chain or finance (experience within a pharmaceutical environment is preferred). Technical Skills: Strong MS Office skills; prior user experience with ERP systems and Salesforce is highly beneficial. Core Competencies: Excellent written and verbal communication skills in English. Strong multitasking abilities with a high level of attention to detail. Solid coordination, organisational, and negotiation skills. What We Offer Flexible Working: Remote workplace setup. Equipment Provided: Laptop and necessary accessories provided upon start. Overtime: Available as required. How to Apply If you meet the criteria and are ready to contribute to a fast-paced supply chain environment, apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We're now working on a fantastic PA position for a very prestigious and well-renowned company based in Hemel Hempstead, this will be on a temporary basis for at least the next few months on what can either be a "cover" role, but equally for the right person could be a permanent position too. In this role, you'd be working in quite a traditional styled PA position and working closely with the company CEO. This role is going to suit someone with the ability to work as a traditional PA who is suited to helping coordinate the diary of not only the CEO but also another senior director, as well as supporting with communications and various administrative tasks. On top of this, because of the nature of the business, role and level of the people you'll be working with, it is essential that whoever goes into this role is able to prove and demonstrate they can work with great discretion, confidentiality and be a trusted ally. We are ideally looking for someone that is able to commit to between 30 and 37.5 hours and working either 4 or 5 days a week. The luxurious site is based in the Maylands area of Hemel Hempstead, to start in the role you'd be best off being in the offices with the team to catch up to speed quickly, but hybrid working is flexibly permitted. As this is a temporary position, you'd be paid weekly every Friday and this will be paying a day rate of 150 + holiday accrual, which can be broken down into an hourly rate if you were to work an unorthodox pattern. What do we need from you: A traditional PA/EA Available to start in asap in July, the sooner the better! Someone able to show and prove great levels of discretion and confidentiality A fantastic communicator Great administration skills and the ability to work to a high level in a fast-paced environment What to expect day-to-day (Please note you may not be asked or trained to get involved in all of the below duties): Managing diaries, scheduling appointments, and coordinating meetings both F2F and on Teams for CEO and wider team. Ensuring confidential and sensitive information is secure at all times. Handling incoming correspondence, including emails, Teams messages, phone calls, and letters, and responding or redirecting as appropriate. Maintaining comprehensive filing systems, both electronic and paper-based. Liaising with internal and external stakeholders to ensure seamless communication. Acts as secretary to meetings, preparing agendas and minutes of the meeting. Send information to external partners on escalated complaints and supports process. Manages the day-to-day relationship with the company legal team. We're now exclusively partnering with this company on the role and going to be looking to speak with candidates and set up interviews to take place as soon as possible - Apply and get in touch with Bobby for more information. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.

Facilities Helpdesk Manager- Maidstone- Kent- 45k- Full Time Office Position My client, a leading maintenance provider, are recruiting for an experienced Facilities Helpdesk Manager to manage their busy team based in Maidstone, Kent. This is an excellent opportunity for an experienced facilities or maintenance professional who has a strong background in managing a busy helpdesk operation, scheduling engineers and tradespeople, and ensuring planned and reactive maintenance works are delivered efficiently. The successful candidate will be responsible for the day-to-day management of the helpdesk team, ensuring all maintenance requests are logged, prioritised, scheduled and completed within agreed timescales and service levels. Key responsibilities Manage and lead a busy facilities helpdesk team, ensuring workloads are effectively managed and service levels are maintained. Schedule and coordinate engineers, plumbers, electricians and other tradespeople. Allocate reactive and planned maintenance works based on priority, location, availability and required skill set. Manage the scheduling and delivery of PPM programmes, ensuring all planned preventative maintenance is completed within required timescales. Monitor outstanding jobs and ensure engineers and contractors are completing works within agreed SLAs. Liaise with engineers, tradespeople, contractors, clients and customers to ensure smooth delivery of maintenance services. Raise purchase orders for works, materials and services. Liaise with suppliers and contractors regarding quotations, works, costs and purchase orders. Monitor job progress and proactively chase overdue or outstanding works. Ensure all jobs are accurately recorded and updated on the CAFM or job management system. Monitor helpdesk performance against agreed KPIs and SLAs. Produce reports relating to workload, PPM completion, reactive maintenance and overall helpdesk performance. Deal with incoming calls, emails and maintenance requests, ensuring they are prioritised appropriately. Reallocate jobs and resources where required to ensure deadlines are achieved. Support the management of contractors and monitor their performance. Work closely with the wider facilities and maintenance teams to resolve operational issues. Identify opportunities to improve helpdesk processes, efficiency and customer service. Ensure all works are carried out in line with company procedures, health and safety requirements and contractual obligations. The ideal candidate The successful candidate will have previous experience working within a facilities management, maintenance or property services environment, ideally within a busy helpdesk or scheduling role. You will ideally have: Previous experience managing or supervising a busy helpdesk team. Strong experience scheduling engineers, plumbers and other tradespeople. Experience within a facilities, maintenance or property services environment. Good knowledge of reactive and planned maintenance. Experience managing PPM schedules. Experience raising and managing purchase orders. Strong organisational and time management skills. Excellent communication and customer service skills. The ability to prioritise a busy workload and work effectively under pressure. Experience working with contractors, engineers and suppliers. Good IT skills and experience using CAFM or job management systems. A proactive approach with excellent attention to detail. The ability to lead, motivate and manage a busy team. The opportunity Salary up to 45,000 per annum, depending on experience. Permanent, full-time position. Based in Maidstone, Kent. Monday to Friday working hours. Opportunity to join a leading maintenance provider. Excellent opportunity for career progression. Supportive and professional working environment. Company benefits package Apply today with your CV to (url removed)

Receptionist Gloucester 12.71 per hour Monday to Friday, 9:00am - 5:00pm Temporary position with the potential to become permanent Our client is seeking a friendly and organised Receptionist to join their busy and professional office in Gloucester. This is an excellent opportunity for someone with previous reception, customer service or administration experience who enjoys providing excellent service and working as part of a supportive team. Initially offered on a temporary basis, this role has the potential to become permanent for the right candidate. Key Responsibilities As Receptionist you will be the first point of contact for clients and visitors, your duties will include: Answering incoming telephone calls, taking accurate messages and transferring calls to the appropriate person Scanning incoming documents and correspondence onto the relevant client files (full training provided) Managing incoming and outgoing post Maintaining records and updating information on Excel spreadsheets Ordering office stationery and supplies Processing client payments using a card payment machine Providing general administrative support to the wider team Delivering a professional and welcoming reception service About You The successful candidate will be: Friendly, professional and customer-focused Confident communicating with clients both over the phone and in person Organised with excellent attention to detail Comfortable using Microsoft Office, including Excel Able to manage a varied workload and prioritise tasks effectively Keen to learn new systems and processes Previous experience within a reception, administration or customer service role is essential. What's on Offer? 12.71 per hour Monday to Friday working hours (9:00am - 5:00pm) Full training on specialist systems Friendly and professional working environment If you're an organised and personable and looking for your next opportunity, we'd love to hear from you. send your CV and cover letter to (url removed) Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

Adecco are pleased to be recruiting for Switchboard Operator's to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: 12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Adecco are pleased to be recruiting for 101 Call Handler to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: 12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

SALARY: 25,947.47 per annum Help local people, solve real issues, and build a rewarding career in public service. About the Role We are looking for a friendly, motivated and customer-focused Council Tax Officer to join our busy Revenues team. This is an excellent opportunity for someone who enjoys helping people, solving problems and making a positive difference to the local community. You do not need previous Council Tax experience to apply. Full training will be given, and we will support you to develop the knowledge, confidence and skills needed to succeed in the role. What you will be doing Helping residents with Council Tax enquiries by phone, email, online and face to face. Listening carefully, understanding individual circumstances and helping people find the right information or next step. Looking into account issues, changes in circumstances, discounts, exemptions, payments and recovery queries. Working accurately with information and records, while respecting confidentiality and data protection. Supporting the team to provide a helpful, fair and reliable service to residents. About you We are looking for someone who is a genuine people person who is approachable, patient and able to communicate clearly with residents from all backgrounds. You will be good at solving issues, willing to ask questions, and able to stay calm and professional when dealing with sensitive or challenging situations. The right person will be organised, willing to learn and interested in public service. If you enjoy working as part of a team and want a role where your work helps local people every day, we would like to hear from you. Training and Support Full training will be provided, including support to understand Council Tax legislation, local procedures, customer service standards and the systems used by the team. You will be supported by experienced colleagues while you build your knowledge and confidence. Why Join us? This is a chance to develop a career in local government while doing meaningful work for the community. Every day, you will help residents understand their Council Tax, resolve issues and access the support or guidance they need. Essential requirements Experience of working in a similar customer focused role. Strong written and verbal communication skills. Excellent attention to detail and accuracy. Ability to manage a varied workload and meet deadlines. Confident using IT systems, databases and Microsoft Office. Ability to remain calm and professional when dealing with difficult or vulnerable customers. A commitment to delivering excellent public service. A good standard in Maths and English. What we offer Local Government Pension Scheme. Generous annual leave entitlement. Flexible or hybrid working where available. Training and development opportunities. Supportive team environment. Employee wellbeing support. If you are organised, accurate and committed to helping residents receive a fair and efficient Council Tax service, we would welcome your application.

We are recruiting for a Customer Service Administrator to join a busy distribution operation based in Chipping Norton. This is a varied role involving customer service, order processing and general administration , working closely with customers, suppliers and the warehouse team. Key Responsibilities Processing customer and supplier orders Handling customer queries and delivery issues Managing the orders inbox Checking orders against invoices and delivery paperwork Liaising with suppliers and the warehouse to ensure orders are fulfilled Creating purchase orders and warehouse pick lists Providing general administrative support and holiday/sickness cover About You Previous customer service or administration experience Good Microsoft Office skills Excellent telephone and email communication Strong organisation and attention to detail Comfortable working in a busy, fast-paced environment Xero and Unleashed experience would be advantageous, but training will be provided. If you're an organised and customer focused administrator looking for your next opportunity, we would love to hear from you! If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection

Senior Customer Service Advisor Full-Time Office-Based Permanent Droitwich, Worcestershire (WR9) £30,000 £36,000 per annum + annual company bonus 09:00am 17:00pm Mon Fri (Flexibility available for the right candidate) Driving licence & Car: Essential Annual company performance bonus , typically around £5,000 £6,000 per annum . Pension: 4% employee contribution + 8% employer contribution. Holidays: 20 days' annual leave + bank holidays. An additional 1 day of holiday per year of service , up to 5 years. After 5 years' service, an additional 1 day for every further 5 years of service . Are you an experienced Customer Service professional looking for a role where you can take real ownership, develop your career and become a key part of an established international business? We are working with a highly successful engineering business based in Droitwich (WR9) who are looking to appoint a Senior Customer Service Advisor to join their team. This is an excellent opportunity for someone who is career-driven, highly organised and confident working independently . As most of the wider team are regularly out of the office during the day, you will take sole responsibility for manning the office , making this a role where you will have genuine autonomy and ownership. You will work with customers across the world, supporting the sales and manufacturing teams across the UK and internationally. Experience within an engineering, manufacturing or building materials environment would be highly advantageous, as would knowledge of international logistics, import/export procedures and Incoterms . The Role As Senior Customer Service Advisor, you will act as a key link between customers, sales and manufacturing, ensuring orders are processed efficiently and customers receive an excellent level of service. Your responsibilities will include: Answering incoming telephone calls and dealing with customer enquiries professionally. Managing customer orders from initial enquiry through to delivery. Processing and handling orders and coordinating shipments across the UK and Northern Ireland. Preparing quotations for customers. Dealing confidently with customer complaints and resolving issues where required. Supporting local sales representatives and maintaining strong communication with the regional salesforce. Liaising with manufacturing centres across EMEA, America and China . Coordinating the sourcing of products within the wider global organisation. Supporting global logistics and delivery requirements. Occasionally assisting with deliveries and general office coordination. Supporting credit collection activities within a multinational environment. Ensuring accurate and precise administration across all customer and order information. Working closely with colleagues across sales, customer service, logistics and manufacturing. Building strong, long-term relationships with customers around the world. About You We are looking for someone who is confident, commercially aware and able to work independently . You will need to be comfortable taking responsibility for the office and making decisions without having colleagues immediately available to support you. You will ideally have: 2+ years' experience working with an ERP system. Good understanding and experience of using a CRM system . Strong knowledge of Microsoft Office , particularly Excel. Experience within customer service, sales administration, order processing or a similar environment. Excellent written and spoken English. Strong geographical knowledge. Knowledge of import/export procedures . A precise and methodical approach to your work. Excellent attention to detail. The ability to manage complaints professionally and empathetically. Strong communication and interpersonal skills. The ability to work effectively as part of a team while being equally comfortable working independently. A proactive and career-driven attitude. The following would be advantageous: Previous experience within an engineering, manufacturing or building materials such as experience working for a builders merchant. Import/export and international shipping experience. Additional language skills. Experience working with customers across multiple international markets. Why Join? This is a fantastic opportunity to join a business that genuinely invests in its people and offers long-term stability and career development . The company has an excellent staff retention record, with many members of the team having been with the business for a significant period of time. They are looking for someone who wants to build a long-term career , with a number of progression routes available for the right person. Excellent long-term career progression opportunities. The opportunity to work within a genuinely international organisation. A varied role with exposure to customers, sales, logistics and manufacturing across global markets. International Exposure & Training The successful candidate will receive extensive training and, initially, may be required to undertake 2 3 days' travel to other sales offices internationally. This is a varied role within an international environment, offering the opportunity to develop your knowledge of customer service, engineering, logistics, international trade and global supply chains. Working Hours & Location Location: Droitwich, Worcestershire WR9 Working pattern: Full-time, office-based Hours: Flexibility available for the right candidate Driving licence: Essential The Opportunity If you are an experienced Customer Service professional who wants more than simply answering phones and processing orders, this could be an excellent next step. We are looking for someone who is ambitious, organised and commercially minded , who wants to take ownership of their role and build a long-term career within a stable and growing international engineering business. Apply now for immediate consideration. Thank you for applying for this role. If you have any questions, please contact (url removed) / (phone number removed) INDLEE

Adecco are pleased to be recruiting for Switchboard Operator's to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: 12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Administrator Reading (Office Based) 35,000 - 40,000 + Excellent Training + Career Progression Are you an Administrator with experience in construction or engineering looking to join a global business with strong job security and clear progression opportunities? Do you want to join a well-established company where you can develop your skills, take on responsibility and work as part of a supportive team? This is an excellent opportunity for an Administrator to join a growing branch of a global engineering and construction group, supporting the smooth running of branch operations. The company is a major global organisation operating across the construction and engineering industries, with a strong reputation, excellent staff retention and continued growth through acquisitions. In this role, you will support day-to-day branch administration, liaising with customers and other branches, processing orders, managing documentation and helping ensure equipment, stock and deliveries are managed efficiently. With that, the ideal candidate will have previous administration experience within a construction or engineering environment, strong customer service skills and confidence using Microsoft Office. This is a fantastic opportunity to join a secure and constantly evolving business, with training provided and a range of progression available into roles such as Branch Manager or Sales Representative. The Role: Managing branch administration and paperwork Processing orders, quotations and hire contracts Liaising with customers, sites and other branches Coordinating equipment, deliveries and collections Supporting stocktakes and maintaining accurate records Assisting with credit control and purchase orders Managing employee attendance where required Supporting Health & Safety and compliance procedures Providing general support to the branch team The Person: Previous administration experience within construction or engineering Strong customer service and telephone skills Confident using Microsoft Office, particularly Excel and Outlook Excellent written and verbal communication Highly organised with strong attention to detail Comfortable working in a fast-paced environment Strong team player with good people skills Able to handle sensitive information professionally Based within a commutable distance of Reading Reference Number: BBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lewis Jones at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job title: Atlassian Technical Engineer Rate: 440 per day Contract: 6 months Location Telford/hybrid (2 days onsite per week) Candidates must be willing and eligible to go through SC security clearance for this role I'm currently recruiting for Capgemini for an experienced Atlassian Technical Engineer to join a high-profile technology environment and take ownership of the configuration, optimisation, migration and technical delivery of Atlassian solutions. If Jira, Confluence, Bitbucket, Bamboo and Jira Service Management are your bread and butter, this could be a great opportunity to get involved in a technically challenging contract. Responsibilities: Configuring, maintaining and optimising Atlassian platforms Delivering Jira & Confluence upgrades, migrations and consolidations Performing technical assessments and health checks Administering Jira and Confluence instances Supporting Bitbucket and Bamboo Configuring Jira Service Management, including queues, SLAs and automation Developing integrations using APIs and scripting Automating application upgrades and testing through CI/CD tooling Working directly with stakeholders and customers to deliver effective Atlassian solutions Expereince Required: 3-5+ years' experience delivering Atlassian solutions Strong hands-on experience with Jira & Confluence Proven experience with migrations, upgrades and consolidations Atlassian technical migration accreditation/certification Experience administering Bitbucket and Bamboo Strong Jira Service Management configuration experience API and scripting knowledge Experience with CI/CD and DevOps practices Strong understanding of Agile, Scrum, DevOps and ITIL Excellent communication and stakeholder management skills If you are interested in this role or wish to apply, please submit your CV.

Community Engagement Officer (Temporary) Location: Stirling Duration: 6-8 weeks Hours: Monday to Friday, 9:00am - 5:00pm Pay: 15.00 per hour Please do not apply if you dont have a drivers licence and access to your own vehicle as this is madatory for the role We are looking for a Community Engagement Officer to support a council project in the Stirling area. The role involves visiting residents door-to-door to discuss council paperwork, provide information, and gather feedback. Key Requirements: Full UK driving licence Own transport Strong communication skills Ability to work independently Basic administrative skills Duties: Conduct door-to-door visits to residents Explain council paperwork and answer questions Record information accurately Complete associated administrative tasks This is a temporary position for 6-8 weeks with immediate start available. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

We re hiring a Business Support & Planning Coordinator to join our team at Zeta Compliance Services, based in Bicester. You will be responsible for the effective planning, booking, and coordination of daily workloads for a team of technicians operating across multiple UK locations. Your role will ensure that resources are scheduled efficiently to support high-quality service delivery, meet commercial objectives, and satisfy operational requirements. Proactive scheduling of all client visits will be a key part of your role, requiring a forward-thinking, organised approach to ensure timely service delivery. This is a role that demands initiative, attention to detail, and the ability to thrive in a fast-paced, service-driven environment. Your work ethic and willingness to learn is more important to us than experience so if you have great communications skills, are IT literate and enjoy a fast-paced working environment, feel free to apply. What you receive for joining us: We re offering a competitive salary, depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare, an employee assistance programme including a 24/7 mental health helpline, to support your wellbeing. You ll work 37.75hrs per week (Mon-Thur 8.45am-5.00pm, Fri 8.45am-4.00pm) and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Plan, coordinate, and manage the daily workload of technicians across the UK, ensuring efficient allocation of internal and external resources based on location, skill set, and job requirements. Maintain accurate scheduling via the Labour Management System, proactively booking client visits in line with contractual deadlines and SLAs through both email and telephone communication Collaborate closely with Commercial, Operations, and senior leadership including the Head of Internal Operations and Head of Infield Service Delivery to ensure field activity aligns with divisional goals and business priorities. Regularly communicate to meet client expectations and escalate service or client issues promptly and appropriately Proactively manage client portals, review changes, and notify account managers as needed. Identify and resolve scheduling conflicts or capacity gaps to prevent service disruption. Provide responsive telephone and email support to field-based staff to ensure continuity of service Champion continuous business improvement, uphold company values as an internal and external ambassador, and comply with Health & Safety policies and safe working practices reporting incidents or near misses in line with procedures and maintaining responsibility for safety within the work environment Can you show experience in some of these areas: Are you an organised, self-driven individual, and equipped with strong work ethic and time management skills, with the ability to work independently or as part of a team and perform well under pressure? Are you personable and communicative, with a clear understanding of when to escalate or communicate concerns appropriately, always maintaining professionalism? Demonstrates a strong sense of confidentiality and shows flexibility in working hours to meet both customer and business needs Experience in labour resourcing would be ideal Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.

Adecco are pleased to be recruiting for 101 Call Handler to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: 12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Business support officer Temp ( 6 months) Location - Warrington Salary - 29,402 Business support officer role forms part of the Asset Management Team and provides professional, accurate and proactive support across property maintenance and compliance activities. The post holder will help ensure the asset portfolio remains compliant with statutory, regulatory and corporate requirements by supporting maintenance programmes, compliance monitoring, building surveys, inspections, works planning and associated administration. The role requires strong attention to detail, effective coordination, accurate record keeping and the ability to support the implementation of Torus policies relating to maintenance and compliance. Key Responsibilities Provide a full range of business support activities to a multi-disciplinary technical team across planned servicing, inspections, responsive repairs, maintenance, empty properties, compliance, new developments, private rented lettings, planning and investment schemes. Support the accuracy, validation, integrity, storage and retrieval of compliance data, records and documentation. Ensure work areas are delivered within agreed targets and standards, maintaining evidence and audit trails. Update IT systems, databases and processes to provide evidence and assurance for audit purposes. Coordinate maintenance and compliance surveys, inspections, servicing and programmes with other teams, supporting proactive solutions to minimise no-access issues. Collect, scrutinise and update asset management, housing and financial management systems, ensuring documentation and service records are accurate and complete. Monitor assigned tasks and maintain a proactive approach to meeting internal and external customer requests right first time. Support the Asset team in developing processes and software to improve efficiency and provide assurance. Contribute to the operational plan and the development of an outstanding service aligned to Torus' vision and values. Champion change, innovation, continuous improvement, value for money and risk management. Take personal responsibility for ongoing personal and professional development. Contribute positively to a team culture based on trust, mutual respect, integrity, accountability and collaboration. Build strong working relationships with internal and external stakeholders based on trust, respect and understanding. Engage effectively with colleagues, customers, tenants, board members and partners to support service delivery and confidence in the maintenance and compliance function. Comply with all relevant policies, procedures, regulations and legislation. Deliver services within the corporate risk management framework, supporting risk identification, assessment and control activity. Maintain robust governance and financial compliance practices to support compliant operations. If you are interested in the above role please give me a call on (phone number removed) or email your CV to (url removed) INDC

Hours - Monday to Friday (8.30am-5pm) Competitive Salary! Join Our Team as Sales Support What You'll Do: To support the sales team in meeting customer needs through effective administration, project management, supplier engagement, compliance monitoring, reporting, and customer account support. The role is responsible for maintaining customer and supplier information, supporting service delivery, and ensuring compliance with company and environmental requirements. Manage projects including loss-making accounts, supplier exits, reverse selling initiatives, and supplier cost reductions. Resolve outstanding customer and supplier issues and complete allocated actions daily. Coordinate audits, reporting, scanning, debriefing, and implementation of audit findings. Prepare and distribute client reports including disposal, performance, audit, weight, and service schedule reports. Manage account administration including cancellations, address changes, and ownership changes. Monitor and respond to shared company inboxes. Maintain supplier compliance and disposal information records. Ensure Waste Transfer Notes and Service Agreements are completed before service commencement. Process service amendments and new service requirements in line with company procedures. Place service orders with subcontractors and manage supplier sourcing activities. Support tender submissions through supplier and pricing research. Review opportunities for savings, supplier changes, and landfill diversion initiatives. Maintain supplier postcode coverage and onboarding documentation. Manage annual compliance documentation and customer follow-up processes. Ensure customer and supplier data accuracy across systems and databases. What We're Looking For: Strong administrative and organisational skills. Excellent attention to detail and data accuracy. Experience managing multiple tasks and priorities. Strong communication skills with customers, suppliers, and internal stakeholders. Ability to investigate and resolve issues proactively. Competent IT skills and experience maintaining databases and reports. Ability to work independently and as part of a team. Understanding of compliance and documentation processes. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Access to Boost, for online discounts Timesheets can be completed on mobile devices Discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning course Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Location: Manchester Pay Rate: 15.00 per hour Holiday Entitlement: 25 days holiday plus Bank Holidays (pro rata) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 4 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: 3 month temporary contract with potential for extension Role Overview We have a fantastic opportunity for a customer focused individual to join a global organisation and industry leader in the role of Service Coordinator. This role is working Monday to Friday, 9 - 5.30 with 3 days a week in the office and 2 days a week from home following successful completion of training. Initially this is being offered on a temporary basis for 3 months with a strong possibility of extension. The focus of the role is to coordinate Service requests from corporate customers, responding to enquiries in a timely manner and liaising with the Field Service Team to allocate jobs. Key Responsibilities Process service requests including responding to the customer in a timely manner and liaising with the Field Service Engineer team to identify a suitable engineer and date to attend site Where follow up visits are required, liaise with the customer, engineer and other internal teams as necessary to ensure the work is carried out within agreed timescales, eg liaise with Spare Parts team to order parts as needed Prepare and issue quotations in line with customer requirements Respond to customer enquiries via telephone and email in a timely manner Maintain accurate records in SAP Skills & Experience Required Previous experience in a customer support or administrative role Familiarity with SAP, CRM, Salesforce or similar business systems Strong communication skills, both written and verbal Highly organised with strong prioritisation skills Detail-focused with a commitment to accuracy in a fast-paced environment Demonstrated commitment to delivering excellent customer service For more information please apply now.