Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Aug 02, 2026
Full time
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Aug 02, 2026
Full time
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Macildowie Recruitment and Retention
Leicester, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. This is a full time permanent position which is fully office based. THE ROLE & YOUR RESPONSIBILITIES: Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.
Aug 02, 2026
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. This is a full time permanent position which is fully office based. THE ROLE & YOUR RESPONSIBILITIES: Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.
Office Administrator - IMMEDIATE START Location: Maidstone, Kent Salary: £13.50 per hour PAYE via Pertemps Hours: Monday to Friday, 07:30am - 5:00pm Job Type: Full-Time, Temp to Perm - IMMEDIATE START Driving Licence: Essential Office Administrator Are you an experienced Office Administrator, Office Assistant, Hire Desk Administrator, Customer Service Administrator, Office Clerk, Admin, Depot Administrator, Service Admin, Operations Administrator, Administrator, Hire Desk Controller or Plant Hire Administrator looking for your next opportunity?We are recruiting on behalf of a well-established business based on the outskirts of Maidstone. This is an excellent opportunity to join a busy and friendly team where you will play a key role supporting customers, coordinating administration processes, and ensuring smooth day-to-day operations. Office Administrator Duties & Responsibilities: Answering inbound telephone calls and responding to customer email enquiries. Managing website enquiries and converting enquiries into orders. Building relationships with new and existing Customers Processing customer hire requests from enquiry through to completion. Supporting the Hire Desk team with daily administration. Raising Purchase Orders for workshop and office requirements. Maintaining accurate customer and order records. Handling customer repair administration and documentation. Collating and reporting plant breakdown information. Liaising with customers, engineers, workshop staff, and suppliers. Providing exceptional customer service and ongoing customer support. Assisting with general office administration and office support duties. Following up with customers and obtaining post-hire feedback. Office Administrator Skills & Experience Required Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers Exceptional communication skills including negotiating and influencing. You'll have the ability to engage and build relationships with both internal and external customers Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach Strong administration and organisational abilities. Competent with Microsoft Office, including Outlook, Word, and Excel. High attention to detail and accuracy. Professional telephone manner. Experience within plant hire, tool hire, construction, engineering, transport, logistics, fleet, or equipment hire would be advantageous but not essential. Full UK driving licence and own transport due to the location. If you are interested and have more questions, please contact Aleks from Pertemps Maidstone.
Aug 01, 2026
Seasonal
Office Administrator - IMMEDIATE START Location: Maidstone, Kent Salary: £13.50 per hour PAYE via Pertemps Hours: Monday to Friday, 07:30am - 5:00pm Job Type: Full-Time, Temp to Perm - IMMEDIATE START Driving Licence: Essential Office Administrator Are you an experienced Office Administrator, Office Assistant, Hire Desk Administrator, Customer Service Administrator, Office Clerk, Admin, Depot Administrator, Service Admin, Operations Administrator, Administrator, Hire Desk Controller or Plant Hire Administrator looking for your next opportunity?We are recruiting on behalf of a well-established business based on the outskirts of Maidstone. This is an excellent opportunity to join a busy and friendly team where you will play a key role supporting customers, coordinating administration processes, and ensuring smooth day-to-day operations. Office Administrator Duties & Responsibilities: Answering inbound telephone calls and responding to customer email enquiries. Managing website enquiries and converting enquiries into orders. Building relationships with new and existing Customers Processing customer hire requests from enquiry through to completion. Supporting the Hire Desk team with daily administration. Raising Purchase Orders for workshop and office requirements. Maintaining accurate customer and order records. Handling customer repair administration and documentation. Collating and reporting plant breakdown information. Liaising with customers, engineers, workshop staff, and suppliers. Providing exceptional customer service and ongoing customer support. Assisting with general office administration and office support duties. Following up with customers and obtaining post-hire feedback. Office Administrator Skills & Experience Required Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers Exceptional communication skills including negotiating and influencing. You'll have the ability to engage and build relationships with both internal and external customers Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach Strong administration and organisational abilities. Competent with Microsoft Office, including Outlook, Word, and Excel. High attention to detail and accuracy. Professional telephone manner. Experience within plant hire, tool hire, construction, engineering, transport, logistics, fleet, or equipment hire would be advantageous but not essential. Full UK driving licence and own transport due to the location. If you are interested and have more questions, please contact Aleks from Pertemps Maidstone.
Building a sustainable tomorrow BAM UK & Ireland is recruiting a CAFM Facilities Administrator to join our FM segment of the business and join our team based out of East Midlands Airport. The CAFM Administrator will provide guidance, support and deputise to ensure the delivery of service to the contract. This is a 12 Month Fixed Term Contract. Making Possible You will-be responsible for the management and co-ordination of FM services required by the contract which predominantly includes M&E services and building fabric maintenance activities. The role will require the organisation and management of third-party subcontractors, as and when required to support site requirements. Your mission • Ensure the effective and efficient use of all resources allocated to the management of the contracted service delivery requirements. • Preparing concise monthly reports for the client within the contractual timeframes. • Assist in the identification of employee learning and development needs to meet Company objectives. • Ensure the management of the services is carried out in accordance with contract specification. • Monitor all planned maintenance activities to ensure completion within SLA s utilising the onsite CAFM system • Manage internal and external full and temporary passes; oversee insurance, renewal, and compliance with site security protocols. • Support the helpdesk with reactive works, access coordination and task updates; ensuring KPI are achieved Support the profit and loss reporting for the contract. • Adhere to quality, environmental, safety and health management systems requirements. • Work to appropriate statutory and legislative requirements including applicable standards and codes of practice. • Ensure adherence to BAM FM polices and code of conduct. • Management of sub-contractors on site, ensuring appropriate RAMS are in place and appropriately recorded within the systems in place. • Ensure that all facilities and services are made available within the requirements of the contract specifications. • Support the delivery of projects on site by acting as the point of contact for key activities, including coordinating access, reviewing documentation, and ensuring the client is kept up to date. • Monitor and ensure training matrix remains fit for purpose and up to date at all times. • Ensure all services are operated in the most economical and efficient manner. • Monitor BAM FM Health and Safety Procedures, including the management of regular TBT s with the on site team. • Ensure safe working practices are adhered to by contractors. • Keep up to date records in accordance with legislative and BAM FM requirements. • Co-ordinate activities where multiple trades are involved, including permit to work . • Liaison with Clients Representatives at all levels. • Produce meetings notes as and when required. • Manage on call rota to ensure uninterrupted site coverage. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Ideally looking for someone with a trade based City & Guilds qualification Level II/III or equivalent. • CAFM experience. • Experience of building fabric maintenance, both with commercial and domestic buildings. • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge of Health & Safety and safe working practices. • Strong customer care focus. • Good communication skills. • Proactive approach. • Able to anticipate and/or diagnose and repair faults. • Capable of completing essential paperwork in an accurate and timely manner. • Full UK Drivers licence. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible".
Aug 01, 2026
Contractor
Building a sustainable tomorrow BAM UK & Ireland is recruiting a CAFM Facilities Administrator to join our FM segment of the business and join our team based out of East Midlands Airport. The CAFM Administrator will provide guidance, support and deputise to ensure the delivery of service to the contract. This is a 12 Month Fixed Term Contract. Making Possible You will-be responsible for the management and co-ordination of FM services required by the contract which predominantly includes M&E services and building fabric maintenance activities. The role will require the organisation and management of third-party subcontractors, as and when required to support site requirements. Your mission • Ensure the effective and efficient use of all resources allocated to the management of the contracted service delivery requirements. • Preparing concise monthly reports for the client within the contractual timeframes. • Assist in the identification of employee learning and development needs to meet Company objectives. • Ensure the management of the services is carried out in accordance with contract specification. • Monitor all planned maintenance activities to ensure completion within SLA s utilising the onsite CAFM system • Manage internal and external full and temporary passes; oversee insurance, renewal, and compliance with site security protocols. • Support the helpdesk with reactive works, access coordination and task updates; ensuring KPI are achieved Support the profit and loss reporting for the contract. • Adhere to quality, environmental, safety and health management systems requirements. • Work to appropriate statutory and legislative requirements including applicable standards and codes of practice. • Ensure adherence to BAM FM polices and code of conduct. • Management of sub-contractors on site, ensuring appropriate RAMS are in place and appropriately recorded within the systems in place. • Ensure that all facilities and services are made available within the requirements of the contract specifications. • Support the delivery of projects on site by acting as the point of contact for key activities, including coordinating access, reviewing documentation, and ensuring the client is kept up to date. • Monitor and ensure training matrix remains fit for purpose and up to date at all times. • Ensure all services are operated in the most economical and efficient manner. • Monitor BAM FM Health and Safety Procedures, including the management of regular TBT s with the on site team. • Ensure safe working practices are adhered to by contractors. • Keep up to date records in accordance with legislative and BAM FM requirements. • Co-ordinate activities where multiple trades are involved, including permit to work . • Liaison with Clients Representatives at all levels. • Produce meetings notes as and when required. • Manage on call rota to ensure uninterrupted site coverage. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Ideally looking for someone with a trade based City & Guilds qualification Level II/III or equivalent. • CAFM experience. • Experience of building fabric maintenance, both with commercial and domestic buildings. • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge of Health & Safety and safe working practices. • Strong customer care focus. • Good communication skills. • Proactive approach. • Able to anticipate and/or diagnose and repair faults. • Capable of completing essential paperwork in an accurate and timely manner. • Full UK Drivers licence. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible".
Insurance Administrator Location: Pencoed, Bridgend Salary: 24,785 per annum Hours: Full-Time or Part-Time considered Working Pattern: Hybrid options available Our client Our client is an established independent insurance broker, providing tailored insurance solutions with a strong focus on exceptional customer service. They are looking for an Insurance Administrator to join their growing team, offering a supportive environment with excellent opportunities for development and career progression. Key Responsibilities Processing insurance documentation, including policies, certificates, and mid-term adjustments Maintaining accurate client records and ensuring compliance with regulations Handling queries from insurers, underwriters, and internal teams Supporting invoicing, payments, and finance administration Providing professional telephone and email support Requirements Previous administration experience (insurance or financial services experience desirable but not essential) Strong organisational skills with excellent attention to detail Confident using Microsoft Office and databases Professional communication skills Proactive and able to manage your own workload A Cert CII qualification is desirable, or willingness to work towards this with financial support. Benefits: Full-time or part-time flexibility Hybrid working options Private Medical Insurance Enhanced Pension Scheme Career development opportunities If you are looking for a flexible administration role within the insurance sector, we would love to hear from you.
Aug 01, 2026
Full time
Insurance Administrator Location: Pencoed, Bridgend Salary: 24,785 per annum Hours: Full-Time or Part-Time considered Working Pattern: Hybrid options available Our client Our client is an established independent insurance broker, providing tailored insurance solutions with a strong focus on exceptional customer service. They are looking for an Insurance Administrator to join their growing team, offering a supportive environment with excellent opportunities for development and career progression. Key Responsibilities Processing insurance documentation, including policies, certificates, and mid-term adjustments Maintaining accurate client records and ensuring compliance with regulations Handling queries from insurers, underwriters, and internal teams Supporting invoicing, payments, and finance administration Providing professional telephone and email support Requirements Previous administration experience (insurance or financial services experience desirable but not essential) Strong organisational skills with excellent attention to detail Confident using Microsoft Office and databases Professional communication skills Proactive and able to manage your own workload A Cert CII qualification is desirable, or willingness to work towards this with financial support. Benefits: Full-time or part-time flexibility Hybrid working options Private Medical Insurance Enhanced Pension Scheme Career development opportunities If you are looking for a flexible administration role within the insurance sector, we would love to hear from you.
Monday to Friday, 8:00am - 5:00pm 4-week temporary assignment with the possibility of extension Immediate start required We are recruiting for a Temporary Customer Service Administrator to join a busy and friendly team based in Cambridge. This is a varied role and ideal for someone who is confident communicating over the phone with customers, and happy to get involved wherever needed. What the client is looking for: A confident and professional telephone manner Excellent communication and interpersonal skills Reliability and good timekeeping Confident MS Office skills A flexible, proactive approach with a willingness to help wherever needed A full driving licence and access to a vehicle Key responsibilities: Handling incoming telephone calls and customer enquiries Providing administrative support to the wider team Managing emails and updating internal systems Supporting with a variety of day-to-day operational tasks What's in it for you? £16.00 - £17.50 per hour, depending on experience 4-week temporary assignment with the potential to be extended Opportunity to gain valuable experience within a successful business Please note: Due to the office location, candidates must be a driver with access to their own transport. Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Aug 01, 2026
Seasonal
Monday to Friday, 8:00am - 5:00pm 4-week temporary assignment with the possibility of extension Immediate start required We are recruiting for a Temporary Customer Service Administrator to join a busy and friendly team based in Cambridge. This is a varied role and ideal for someone who is confident communicating over the phone with customers, and happy to get involved wherever needed. What the client is looking for: A confident and professional telephone manner Excellent communication and interpersonal skills Reliability and good timekeeping Confident MS Office skills A flexible, proactive approach with a willingness to help wherever needed A full driving licence and access to a vehicle Key responsibilities: Handling incoming telephone calls and customer enquiries Providing administrative support to the wider team Managing emails and updating internal systems Supporting with a variety of day-to-day operational tasks What's in it for you? £16.00 - £17.50 per hour, depending on experience 4-week temporary assignment with the potential to be extended Opportunity to gain valuable experience within a successful business Please note: Due to the office location, candidates must be a driver with access to their own transport. Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Office Administrator - IMMEDIATE START Location: Maidstone, Kent Salary: £13.50 per hour PAYE via Pertemps Hours: Monday to Friday, 07:30am - 5:00pm Job Type: Full-Time, Temp to Perm - IMMEDIATE START Driving Licence: Essential Office Administrator Are you an experienced Office Administrator, Office Assistant, Hire Desk Administrator, Customer Service Administrator, Office Clerk, Admin, Depot Administrator, Service Admin, Operations Administrator, Administrator, Hire Desk Controller or Plant Hire Administrator looking for your next opportunity?We are recruiting on behalf of a well-established business based on the outskirts of Maidstone. This is an excellent opportunity to join a busy and friendly team where you will play a key role supporting customers, coordinating administration processes, and ensuring smooth day-to-day operations. Office Administrator Duties & Responsibilities: Answering inbound telephone calls and responding to customer email enquiries. Managing website enquiries and converting enquiries into orders. Building relationships with new and existing Customers Processing customer hire requests from enquiry through to completion. Supporting the Hire Desk team with daily administration. Raising Purchase Orders for workshop and office requirements. Maintaining accurate customer and order records. Handling customer repair administration and documentation. Collating and reporting plant breakdown information. Liaising with customers, engineers, workshop staff, and suppliers. Providing exceptional customer service and ongoing customer support. Assisting with general office administration and office support duties. Following up with customers and obtaining post-hire feedback. Office Administrator Skills & Experience Required Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers Exceptional communication skills including negotiating and influencing. You'll have the ability to engage and build relationships with both internal and external customers Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach Strong administration and organisational abilities. Competent with Microsoft Office, including Outlook, Word, and Excel. High attention to detail and accuracy. Professional telephone manner. Experience within plant hire, tool hire, construction, engineering, transport, logistics, fleet, or equipment hire would be advantageous but not essential. Full UK driving licence and own transport due to the location. If you are interested and have more questions, please contact Aleks from Pertemps Maidstone.
Aug 01, 2026
Seasonal
Office Administrator - IMMEDIATE START Location: Maidstone, Kent Salary: £13.50 per hour PAYE via Pertemps Hours: Monday to Friday, 07:30am - 5:00pm Job Type: Full-Time, Temp to Perm - IMMEDIATE START Driving Licence: Essential Office Administrator Are you an experienced Office Administrator, Office Assistant, Hire Desk Administrator, Customer Service Administrator, Office Clerk, Admin, Depot Administrator, Service Admin, Operations Administrator, Administrator, Hire Desk Controller or Plant Hire Administrator looking for your next opportunity?We are recruiting on behalf of a well-established business based on the outskirts of Maidstone. This is an excellent opportunity to join a busy and friendly team where you will play a key role supporting customers, coordinating administration processes, and ensuring smooth day-to-day operations. Office Administrator Duties & Responsibilities: Answering inbound telephone calls and responding to customer email enquiries. Managing website enquiries and converting enquiries into orders. Building relationships with new and existing Customers Processing customer hire requests from enquiry through to completion. Supporting the Hire Desk team with daily administration. Raising Purchase Orders for workshop and office requirements. Maintaining accurate customer and order records. Handling customer repair administration and documentation. Collating and reporting plant breakdown information. Liaising with customers, engineers, workshop staff, and suppliers. Providing exceptional customer service and ongoing customer support. Assisting with general office administration and office support duties. Following up with customers and obtaining post-hire feedback. Office Administrator Skills & Experience Required Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers Exceptional communication skills including negotiating and influencing. You'll have the ability to engage and build relationships with both internal and external customers Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach Strong administration and organisational abilities. Competent with Microsoft Office, including Outlook, Word, and Excel. High attention to detail and accuracy. Professional telephone manner. Experience within plant hire, tool hire, construction, engineering, transport, logistics, fleet, or equipment hire would be advantageous but not essential. Full UK driving licence and own transport due to the location. If you are interested and have more questions, please contact Aleks from Pertemps Maidstone.
Senior Pensions Administrator At the heart of every pension scheme are its members. That's why our client combine outstanding customer service with technical expertise, robust quality controls, and a supportive team culture. We're now looking for a DB Pensions Administrator to join their growing administration team and help deliver a first-class service to our clients and their members click apply for full job details
Aug 01, 2026
Full time
Senior Pensions Administrator At the heart of every pension scheme are its members. That's why our client combine outstanding customer service with technical expertise, robust quality controls, and a supportive team culture. We're now looking for a DB Pensions Administrator to join their growing administration team and help deliver a first-class service to our clients and their members click apply for full job details
We are seeking a Finance Administrator to join our busy finance team on a 6-month fixed-term contract. This role is ideal for someone with strong attention to detail who enjoys working in a high-volume environment, supporting cash handling, reconciliations, and finance administration activities across the business. Client Details Our client is a well-established and growing organisation with a strong focus on operational excellence and customer service. With a supportive finance function and collaborative culture, the business offers an excellent opportunity to gain valuable experience within a fast-paced environment while contributing to the smooth running of key financial processes. Description The Finance Administrator duties include: Processing high volumes of financial transactions accurately and efficiently Investigating and resolving reconciliation issues Supporting branches with cash handling and cashing processes Assisting with cash allocation and bank-related transactions Maintaining accurate financial records on the company system Responding to queries and providing administrative support to the wider finance team Ensuring tasks are completed within deadlines and in line with company procedures Profile The successful Finance Administrator will have: Has previous finance, accounts administration, cash handling, banking, or reconciliation experience - desirable Open to a strong administrator or someone wanting to get into finance Demonstrates excellent attention to detail and accuracy Is comfortable managing repetitive and high-volume workloads Can work independently and take ownership of tasks Has strong organisational skills and a proactive approach Job Offer The benefits include: Salary of £25,175.00 One-stage interview process Friendly and supportive finance team Opportunity to gain valuable finance experience Free on-site parking Immediate start available
Aug 01, 2026
Seasonal
We are seeking a Finance Administrator to join our busy finance team on a 6-month fixed-term contract. This role is ideal for someone with strong attention to detail who enjoys working in a high-volume environment, supporting cash handling, reconciliations, and finance administration activities across the business. Client Details Our client is a well-established and growing organisation with a strong focus on operational excellence and customer service. With a supportive finance function and collaborative culture, the business offers an excellent opportunity to gain valuable experience within a fast-paced environment while contributing to the smooth running of key financial processes. Description The Finance Administrator duties include: Processing high volumes of financial transactions accurately and efficiently Investigating and resolving reconciliation issues Supporting branches with cash handling and cashing processes Assisting with cash allocation and bank-related transactions Maintaining accurate financial records on the company system Responding to queries and providing administrative support to the wider finance team Ensuring tasks are completed within deadlines and in line with company procedures Profile The successful Finance Administrator will have: Has previous finance, accounts administration, cash handling, banking, or reconciliation experience - desirable Open to a strong administrator or someone wanting to get into finance Demonstrates excellent attention to detail and accuracy Is comfortable managing repetitive and high-volume workloads Can work independently and take ownership of tasks Has strong organisational skills and a proactive approach Job Offer The benefits include: Salary of £25,175.00 One-stage interview process Friendly and supportive finance team Opportunity to gain valuable finance experience Free on-site parking Immediate start available
Complaint Administrator Salary £28,000 per year Location Hybrid - Milton Keynes or Rushden Permanent, Full Time Do you have experience in administration or customer service? If you're organised, detail-focused, and enjoy helping people, this could be the perfect opportunity for you. As a Complaint Administrator at Amplius, you'll play a key role in delivering a smooth and efficient complaints experience, ensuring complaints are handled accurately, deadlines are met, and customers are kept informed every step of the way. Salary: £28,000 per year Contract: Permanent, full time Your week: 36.25 hours - Monday to Friday 9am to 5pm Location: Hybrid, with up to three days per week in our Milton Keynes or Rushden office. Snapshot of your role Route complaints to the appropriate colleagues and support the progression of complaints through different stages. Act as a first point of contact for customer complaint enquiries, delivering professional, empathetic and customer focused support. Monitor complaint timescales, track agreed actions and commitments, and follow up with service areas on outstanding actions. Maintain accurate, auditable records ensuring information is complete, up to date and handled confidentially. Provide administrative support to the complaints service, ensuring all complaints are logged, categorised, and processed accurately. Contribute to a positive customer experience by supporting the timely, consistent, and efficient handling of complaints What you'll need to thrive in this role Experience in an administration, coordination, or customer service role. Experience handling customer information accurately and confidentially, while following established processes. Strong organisational skills with excellent attention to detail and the ability to manage deadlines. Clear written and verbal communication skills, with a professional and customer-focused approach. Confidence using IT systems, databases, and Microsoft Office applications. A calm professional, and empathetic approach with dealing with customers who may be dissatisfied or frustrated. Important - Right to work in the UK is an essential requirement. We do not provide sponsorship. Please read the attached Job Description before applying so you get the full scope of the role. Closing: 9 August Video interview: 10 - 13 August Interviews in Rushden: 18 August We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Aug 01, 2026
Full time
Complaint Administrator Salary £28,000 per year Location Hybrid - Milton Keynes or Rushden Permanent, Full Time Do you have experience in administration or customer service? If you're organised, detail-focused, and enjoy helping people, this could be the perfect opportunity for you. As a Complaint Administrator at Amplius, you'll play a key role in delivering a smooth and efficient complaints experience, ensuring complaints are handled accurately, deadlines are met, and customers are kept informed every step of the way. Salary: £28,000 per year Contract: Permanent, full time Your week: 36.25 hours - Monday to Friday 9am to 5pm Location: Hybrid, with up to three days per week in our Milton Keynes or Rushden office. Snapshot of your role Route complaints to the appropriate colleagues and support the progression of complaints through different stages. Act as a first point of contact for customer complaint enquiries, delivering professional, empathetic and customer focused support. Monitor complaint timescales, track agreed actions and commitments, and follow up with service areas on outstanding actions. Maintain accurate, auditable records ensuring information is complete, up to date and handled confidentially. Provide administrative support to the complaints service, ensuring all complaints are logged, categorised, and processed accurately. Contribute to a positive customer experience by supporting the timely, consistent, and efficient handling of complaints What you'll need to thrive in this role Experience in an administration, coordination, or customer service role. Experience handling customer information accurately and confidentially, while following established processes. Strong organisational skills with excellent attention to detail and the ability to manage deadlines. Clear written and verbal communication skills, with a professional and customer-focused approach. Confidence using IT systems, databases, and Microsoft Office applications. A calm professional, and empathetic approach with dealing with customers who may be dissatisfied or frustrated. Important - Right to work in the UK is an essential requirement. We do not provide sponsorship. Please read the attached Job Description before applying so you get the full scope of the role. Closing: 9 August Video interview: 10 - 13 August Interviews in Rushden: 18 August We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Temporary Administrator (8 Weeks) Romford, Essex Monday - Friday, 9am - 5pm £13.50 - £14 per hour Our client is seeking an experienced Administrator to join their team immediately for an 8-week temporary assignment. This is a busy, fast paced role that will see you supporting a range of administrative and compliance processes, handling enquiries and assisting the wider team with daily operations. They are looking for a proactive and organised individual who is confident managing multiple tasks and delivering a high standard of customer service. Responsibilities: Dealing with queries over the telephone and email Requesting and chasing compliance documentation, including DBS checks, right to work documents and references Raising invoices Uploading documents onto the database Providing general administrative support to the wider team Covering front desk duties on an ad hoc basis What they're looking for: Previous administrative experience A DBS certificate would be advantageous Experience working within sectors such as education, healthcare or support services Strong customer service skills Excellent organisational skills A professional and confident telephone manner If you are available immediately and looking for a varied temporary opportunity within a supportive team, we'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 01, 2026
Contractor
Temporary Administrator (8 Weeks) Romford, Essex Monday - Friday, 9am - 5pm £13.50 - £14 per hour Our client is seeking an experienced Administrator to join their team immediately for an 8-week temporary assignment. This is a busy, fast paced role that will see you supporting a range of administrative and compliance processes, handling enquiries and assisting the wider team with daily operations. They are looking for a proactive and organised individual who is confident managing multiple tasks and delivering a high standard of customer service. Responsibilities: Dealing with queries over the telephone and email Requesting and chasing compliance documentation, including DBS checks, right to work documents and references Raising invoices Uploading documents onto the database Providing general administrative support to the wider team Covering front desk duties on an ad hoc basis What they're looking for: Previous administrative experience A DBS certificate would be advantageous Experience working within sectors such as education, healthcare or support services Strong customer service skills Excellent organisational skills A professional and confident telephone manner If you are available immediately and looking for a varied temporary opportunity within a supportive team, we'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Pure Resourcing Solutions Limited
Stowmarket, Suffolk
Project Coordinator Location: Suffolk Salary: 35,000 - 38,000 Full Time Monday to Friday About the Role We are recruiting a Project Coordinator to join a growing and highly regarded organisation delivering bespoke projects for customers across the UK. This is a varied role focused on coordinating projects from order through to completion. Acting as the central point of contact, you will ensure programmes stay on track, stakeholders remain informed, and key milestones are achieved throughout the project lifecycle. The position would suit an organised and proactive individual who enjoys managing multiple moving parts, building strong relationships, and ensuring a high-quality customer experience. Key Responsibilities Project Planning & Coordination Support project handovers from sales and design teams. Establish project timelines and key delivery milestones. Maintain accurate project records and ensure all stakeholders have access to the latest information. Monitor project progress and identify potential risks or delays. Communicate programme updates and revised schedules where required. Stakeholder Management Act as the primary point of contact for customers throughout the project. Provide regular updates and manage expectations around project timelines. Coordinate meetings with clients, suppliers, contractors and internal teams. Build strong working relationships to ensure projects progress smoothly. Operational Coordination Liaise with internal departments and external suppliers to align activities with project timelines. Track key materials, services and third-party requirements. Coordinate deliveries, site activities and resource requirements. Ensure all relevant documentation and compliance information is received and distributed appropriately. Site & Installation Support Confirm readiness for project delivery and implementation. Coordinate with contractors and other parties involved in project execution. Communicate technical queries to the appropriate specialists and ensure responses are shared effectively. Ensure agreed changes are documented and communicated to all relevant stakeholders. Completion & Aftercare Coordinate completion activities and any follow-up actions required. Manage outstanding issues through to resolution. Maintain regular communication with customers during the final stages of the project. Support continuous improvement by identifying recurring challenges and opportunities to enhance delivery. About You We are looking for someone who is highly organised, solutions-focused and confident communicating with a wide range of stakeholders. You will ideally have: Previous experience in a Project Coordinator, Project Administrator, Operations Coordinator or similar role. Strong organisational and planning skills. Excellent communication and relationship-building abilities. The ability to manage multiple projects and competing priorities. Good problem-solving skills and a proactive approach. Strong attention to detail. Experience using Microsoft Office and project tracking or CRM systems. An understanding of project delivery within a customer-focused environment. What's on Offer Competitive salary of 33,000 - 38,000 depending on experience. Opportunity to join a collaborative and supportive team. Varied and engaging projects. Career development opportunities within a growing business. Additional benefits package. If you are an organised coordinator who enjoys bringing together people, processes and projects to achieve excellent outcomes, we would love to hear from you.
Aug 01, 2026
Full time
Project Coordinator Location: Suffolk Salary: 35,000 - 38,000 Full Time Monday to Friday About the Role We are recruiting a Project Coordinator to join a growing and highly regarded organisation delivering bespoke projects for customers across the UK. This is a varied role focused on coordinating projects from order through to completion. Acting as the central point of contact, you will ensure programmes stay on track, stakeholders remain informed, and key milestones are achieved throughout the project lifecycle. The position would suit an organised and proactive individual who enjoys managing multiple moving parts, building strong relationships, and ensuring a high-quality customer experience. Key Responsibilities Project Planning & Coordination Support project handovers from sales and design teams. Establish project timelines and key delivery milestones. Maintain accurate project records and ensure all stakeholders have access to the latest information. Monitor project progress and identify potential risks or delays. Communicate programme updates and revised schedules where required. Stakeholder Management Act as the primary point of contact for customers throughout the project. Provide regular updates and manage expectations around project timelines. Coordinate meetings with clients, suppliers, contractors and internal teams. Build strong working relationships to ensure projects progress smoothly. Operational Coordination Liaise with internal departments and external suppliers to align activities with project timelines. Track key materials, services and third-party requirements. Coordinate deliveries, site activities and resource requirements. Ensure all relevant documentation and compliance information is received and distributed appropriately. Site & Installation Support Confirm readiness for project delivery and implementation. Coordinate with contractors and other parties involved in project execution. Communicate technical queries to the appropriate specialists and ensure responses are shared effectively. Ensure agreed changes are documented and communicated to all relevant stakeholders. Completion & Aftercare Coordinate completion activities and any follow-up actions required. Manage outstanding issues through to resolution. Maintain regular communication with customers during the final stages of the project. Support continuous improvement by identifying recurring challenges and opportunities to enhance delivery. About You We are looking for someone who is highly organised, solutions-focused and confident communicating with a wide range of stakeholders. You will ideally have: Previous experience in a Project Coordinator, Project Administrator, Operations Coordinator or similar role. Strong organisational and planning skills. Excellent communication and relationship-building abilities. The ability to manage multiple projects and competing priorities. Good problem-solving skills and a proactive approach. Strong attention to detail. Experience using Microsoft Office and project tracking or CRM systems. An understanding of project delivery within a customer-focused environment. What's on Offer Competitive salary of 33,000 - 38,000 depending on experience. Opportunity to join a collaborative and supportive team. Varied and engaging projects. Career development opportunities within a growing business. Additional benefits package. If you are an organised coordinator who enjoys bringing together people, processes and projects to achieve excellent outcomes, we would love to hear from you.
Sales Administration Assistant Wetherby, West Yorkshire Full Time Permanent Our client is seeking a Sales Administration Assistant to support the Sales Team, whilst ensuring the smooth day-to-day operation of the office. This is a fantastic opportunity for an ambitious and detail-oriented professional who enjoys working across multiple business functions and taking ownership of their workload.As a key member of the team, you will provide comprehensive administrative and operational support across the business. You'll be responsible for managing customer orders, supporting marketing activities, assisting the sales team, maintaining accurate records and delivering exceptional customer service to key stakeholders. Key ResponsibilitiesSales & Customer Administration Process customer orders and purchase orders accurately from order receipt through to payment. Raise invoices and credit notes using Sage. Manage order fulfilment and coordinate deliveries. Prepare quotations and assist with contract administration. Maintain accurate customer records within the CRM system. Customer Service Provide telephone and email support to customers interested in products. Guide customers through the ordering process. Offer product and technical support where appropriate. Deliver excellent customer service at all times. Stock Control & Logistics Monitor and manage inventory levels. Coordinate imports, exports and stock movements. Produce stock reporting and forecasting information. Liaise with manufacturing teams to maintain appropriate stock levels. Marketing & Events Support Organise travel and accommodation for employees, customers and event attendees. Liaise with event organisers, logistics providers and suppliers. Monitor and manage stock levels of marketing materials. Support the creation and distribution of marketing collateral. Assist with digital marketing activities and email campaigns. Track marketing expenditure and prepare reports. Office Support Diary and calendar management. Minute taking and meeting coordination. Database management, including sales and budget trackers. Expense reporting and spreadsheet maintenance. Proofreading medical and marketing documentation. Managing office supplies, stationery and post. About YouTo be successful in this role, you will be an organised and adaptable administrator with excellent communication skills and a proactive approach to your work. Essential Skills & Experience Previous administration experience within a busy commercial environment. Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint. Strong customer service and relationship-building abilities. Excellent written and verbal communication skills. Exceptional organisational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Experience maintaining accurate records and databases. Ability to work independently and take ownership of responsibilities. Personal Qualities Self-motivated and proactive. Professional and positive approach. Strong attention to detail and accuracy. Excellent organisational skills. Confident communicator at all levels. Able to work autonomously with minimal supervision. Flexible and willing to support across multiple business functions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 01, 2026
Full time
Sales Administration Assistant Wetherby, West Yorkshire Full Time Permanent Our client is seeking a Sales Administration Assistant to support the Sales Team, whilst ensuring the smooth day-to-day operation of the office. This is a fantastic opportunity for an ambitious and detail-oriented professional who enjoys working across multiple business functions and taking ownership of their workload.As a key member of the team, you will provide comprehensive administrative and operational support across the business. You'll be responsible for managing customer orders, supporting marketing activities, assisting the sales team, maintaining accurate records and delivering exceptional customer service to key stakeholders. Key ResponsibilitiesSales & Customer Administration Process customer orders and purchase orders accurately from order receipt through to payment. Raise invoices and credit notes using Sage. Manage order fulfilment and coordinate deliveries. Prepare quotations and assist with contract administration. Maintain accurate customer records within the CRM system. Customer Service Provide telephone and email support to customers interested in products. Guide customers through the ordering process. Offer product and technical support where appropriate. Deliver excellent customer service at all times. Stock Control & Logistics Monitor and manage inventory levels. Coordinate imports, exports and stock movements. Produce stock reporting and forecasting information. Liaise with manufacturing teams to maintain appropriate stock levels. Marketing & Events Support Organise travel and accommodation for employees, customers and event attendees. Liaise with event organisers, logistics providers and suppliers. Monitor and manage stock levels of marketing materials. Support the creation and distribution of marketing collateral. Assist with digital marketing activities and email campaigns. Track marketing expenditure and prepare reports. Office Support Diary and calendar management. Minute taking and meeting coordination. Database management, including sales and budget trackers. Expense reporting and spreadsheet maintenance. Proofreading medical and marketing documentation. Managing office supplies, stationery and post. About YouTo be successful in this role, you will be an organised and adaptable administrator with excellent communication skills and a proactive approach to your work. Essential Skills & Experience Previous administration experience within a busy commercial environment. Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint. Strong customer service and relationship-building abilities. Excellent written and verbal communication skills. Exceptional organisational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Experience maintaining accurate records and databases. Ability to work independently and take ownership of responsibilities. Personal Qualities Self-motivated and proactive. Professional and positive approach. Strong attention to detail and accuracy. Excellent organisational skills. Confident communicator at all levels. Able to work autonomously with minimal supervision. Flexible and willing to support across multiple business functions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Michael Page Business Support
Ellesmere Port, Cheshire
A Sales Administrator based in Ellesmere Port is needed to handle daily customer service tasks and ensure smooth order processing in the industrial and manufacturing industry. You'll play a key role in supporting the sales team and maintaining efficient communication with clients. Client Details A company in the industrial and manufacturing sector located in Ellesmere Port. Description Process customer orders accurately and promptly. Maintain clear communication with clients regarding order status and delivery schedules. Provide administrative support to the sales team, including preparing quotes and managing documentation. Ensure data accuracy in order tracking systems and records. Handle customer enquiries and resolve issues in a timely manner. Coordinate with internal departments to meet customer requirements. Monitor stock levels and liaise with the warehouse for order fulfilment. Assist with invoicing and payment processing as needed. Profile A successful Sales Administrator should have: Previous experience in a customer service or administrative role. Strong organisational skills and attention to detail. Proficiency in using order management systems and Microsoft Office applications. Excellent communication skills, both written and verbal. A proactive approach to problem-solving and customer service. Can commit to an immediate start temporary role. Please note this role will be fully on-site. Job Offer Weekly pay. Free on-site parking. Immediate start. Temp to perm opportunity.
Aug 01, 2026
Seasonal
A Sales Administrator based in Ellesmere Port is needed to handle daily customer service tasks and ensure smooth order processing in the industrial and manufacturing industry. You'll play a key role in supporting the sales team and maintaining efficient communication with clients. Client Details A company in the industrial and manufacturing sector located in Ellesmere Port. Description Process customer orders accurately and promptly. Maintain clear communication with clients regarding order status and delivery schedules. Provide administrative support to the sales team, including preparing quotes and managing documentation. Ensure data accuracy in order tracking systems and records. Handle customer enquiries and resolve issues in a timely manner. Coordinate with internal departments to meet customer requirements. Monitor stock levels and liaise with the warehouse for order fulfilment. Assist with invoicing and payment processing as needed. Profile A successful Sales Administrator should have: Previous experience in a customer service or administrative role. Strong organisational skills and attention to detail. Proficiency in using order management systems and Microsoft Office applications. Excellent communication skills, both written and verbal. A proactive approach to problem-solving and customer service. Can commit to an immediate start temporary role. Please note this role will be fully on-site. Job Offer Weekly pay. Free on-site parking. Immediate start. Temp to perm opportunity.
Claims Administrator Location: Pencoed, Bridgend Salary: 27,000 per annum Hours: Full-Time Working Pattern: Flexible working available About Our Client Our client is an established independent insurance broker with a strong reputation for delivering exceptional customer service. They are looking for a Claims Administrator to join their supportive and growing team. The Role As a Claims Administrator, you will support the claims process from initial notification through to settlement, ensuring claims are handled accurately, efficiently, and in line with regulatory requirements while delivering excellent customer service. Key Responsibilities Process and manage insurance claims Maintain accurate claims records Liaise with clients, insurers and third parties Respond to enquiries and provide claim updates Support the wider team with administrative duties Requirements Administration or insurance experience preferred but not essential Excellent communication and organisational skills Strong attention to detail Proactive and customer-focused Cert CII desirable, or willingness to work towards it Benefits Flexible working Private Medical Insurance Enhanced Pension Scheme Ongoing training and career development If you are looking to develop your career within the insurance industry, we would love to hear from you.
Aug 01, 2026
Full time
Claims Administrator Location: Pencoed, Bridgend Salary: 27,000 per annum Hours: Full-Time Working Pattern: Flexible working available About Our Client Our client is an established independent insurance broker with a strong reputation for delivering exceptional customer service. They are looking for a Claims Administrator to join their supportive and growing team. The Role As a Claims Administrator, you will support the claims process from initial notification through to settlement, ensuring claims are handled accurately, efficiently, and in line with regulatory requirements while delivering excellent customer service. Key Responsibilities Process and manage insurance claims Maintain accurate claims records Liaise with clients, insurers and third parties Respond to enquiries and provide claim updates Support the wider team with administrative duties Requirements Administration or insurance experience preferred but not essential Excellent communication and organisational skills Strong attention to detail Proactive and customer-focused Cert CII desirable, or willingness to work towards it Benefits Flexible working Private Medical Insurance Enhanced Pension Scheme Ongoing training and career development If you are looking to develop your career within the insurance industry, we would love to hear from you.
The Opportunity: Contracts Assistant (12 Month Fixed Term Contract) North Shields Competitive Salary Full Time Are you a highly organised administrator with excellent attention to detail and a passion for delivering outstanding customer service? Do you enjoy working with data, contracts, and stakeholders to ensure processes run smoothly?We are recruiting for a Contracts Assistant to join a busy and supportive team on a 12-month fixed term contract based in North Shields. This is an excellent opportunity for an organised professional to develop their career within a commercial environment, supporting the management of contracts.We're looking for a proactive and detail-focused individual who can manage multiple priorities while maintaining a high level of accuracy.The RoleWorking closely with Contract Managers, you will play a key role in supporting the effective administration of vehicle contracts, ensuring accurate processing of orders, contract documentation, customer records, and compliance information. Your responsibilities will include: Supporting the administration of the orders, deliveries, and contract documentation Maintaining accurate records and data within business management systems Assisting with customer and queries, providing excellent service and support Producing and updating contract information, finance documentation, and reports Liaising with customers, suppliers, payroll, finance, insurance teams, and internal stakeholders Monitoring compliance requirements and ensuring records are maintained for audit purposes Updating databases, spreadsheets, and management information systems Providing additional support to Contract Managers during periods of peak activity About You: Previous experience within an administrative, contracts, customer service, or commercial support role Strong organisational and time management skills Excellent communication and relationship-building abilities A high level of attention to detail and accuracy Good problem-solving skills and the ability to work independently Strong IT skills, including Microsoft Office applications A full UK driving licence What's On Offer? 12-month fixed term contract Opportunity to join a well-established and respected organisation Modern offices based in North Shields Varied and fast-paced role with full training provided Supportive team environment with opportunities to develop new skills If you're looking for a new challenge where you can utilise your administration, customer service, and organisational skills within a busy commercial environment, we'd love to hear from you.
Aug 01, 2026
Seasonal
The Opportunity: Contracts Assistant (12 Month Fixed Term Contract) North Shields Competitive Salary Full Time Are you a highly organised administrator with excellent attention to detail and a passion for delivering outstanding customer service? Do you enjoy working with data, contracts, and stakeholders to ensure processes run smoothly?We are recruiting for a Contracts Assistant to join a busy and supportive team on a 12-month fixed term contract based in North Shields. This is an excellent opportunity for an organised professional to develop their career within a commercial environment, supporting the management of contracts.We're looking for a proactive and detail-focused individual who can manage multiple priorities while maintaining a high level of accuracy.The RoleWorking closely with Contract Managers, you will play a key role in supporting the effective administration of vehicle contracts, ensuring accurate processing of orders, contract documentation, customer records, and compliance information. Your responsibilities will include: Supporting the administration of the orders, deliveries, and contract documentation Maintaining accurate records and data within business management systems Assisting with customer and queries, providing excellent service and support Producing and updating contract information, finance documentation, and reports Liaising with customers, suppliers, payroll, finance, insurance teams, and internal stakeholders Monitoring compliance requirements and ensuring records are maintained for audit purposes Updating databases, spreadsheets, and management information systems Providing additional support to Contract Managers during periods of peak activity About You: Previous experience within an administrative, contracts, customer service, or commercial support role Strong organisational and time management skills Excellent communication and relationship-building abilities A high level of attention to detail and accuracy Good problem-solving skills and the ability to work independently Strong IT skills, including Microsoft Office applications A full UK driving licence What's On Offer? 12-month fixed term contract Opportunity to join a well-established and respected organisation Modern offices based in North Shields Varied and fast-paced role with full training provided Supportive team environment with opportunities to develop new skills If you're looking for a new challenge where you can utilise your administration, customer service, and organisational skills within a busy commercial environment, we'd love to hear from you.
Your new company Hays are recruiting for a permanent Customer Service Administrator based in Oldham. You will be joining a well-established and highly regarded organisation operating within a fast-paced industry. Your new role As a Customer Service Administrator, you will play a key role in supporting day-to-day operations and ensuring an excellent customer experience. Acting as a central point of contact, you will handle a variety of administrative and customer service tasks in a busy office environment.Your responsibilities will include: Managing incoming calls and emails from customers in a professional and timely manner Processing orders, bookings, and service requests accurately Updating internal systems with customer and job information Liaising with internal teams to coordinate service delivery Resolving customer queries and escalating issues where required Supporting the wider team with general administrative duties What you'll need to succeed To be successful in this role, you will be highly organised, customer-focused, and comfortable working in a fast-paced environment.You will ideally have: Previous experience in a customer service administrative role Strong communication skills, both written and verbal Good attention to detail and organisational skills Confidence using Microsoft Office and internal systems The ability to manage multiple tasks and prioritise workload effectively A proactive and positive approach to work What you'll get in return A competitive salary between £27,000 - £30,000 Ongoing training and development opportunities A supportive and friendly team environment The chance to work for a stable and growing organisation A comprehensive benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 01, 2026
Full time
Your new company Hays are recruiting for a permanent Customer Service Administrator based in Oldham. You will be joining a well-established and highly regarded organisation operating within a fast-paced industry. Your new role As a Customer Service Administrator, you will play a key role in supporting day-to-day operations and ensuring an excellent customer experience. Acting as a central point of contact, you will handle a variety of administrative and customer service tasks in a busy office environment.Your responsibilities will include: Managing incoming calls and emails from customers in a professional and timely manner Processing orders, bookings, and service requests accurately Updating internal systems with customer and job information Liaising with internal teams to coordinate service delivery Resolving customer queries and escalating issues where required Supporting the wider team with general administrative duties What you'll need to succeed To be successful in this role, you will be highly organised, customer-focused, and comfortable working in a fast-paced environment.You will ideally have: Previous experience in a customer service administrative role Strong communication skills, both written and verbal Good attention to detail and organisational skills Confidence using Microsoft Office and internal systems The ability to manage multiple tasks and prioritise workload effectively A proactive and positive approach to work What you'll get in return A competitive salary between £27,000 - £30,000 Ongoing training and development opportunities A supportive and friendly team environment The chance to work for a stable and growing organisation A comprehensive benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company Customer-focused administrator to join a fast-paced team. This company is an independent regulatory organisation based in Manchester city centre. You will be providing support to ensure excellent customer service in the management of enquires, complaints and correspondence. Your new role Draft enquiry closure letters accurately and to a high standard. Ensure all work complies with data protection requirements, confidentiality standards and internal policies. Liaise with internal and external parties to clarify and accurately communicate decision outcomes. Identify cases suitable for follow-up actions. Maintain and update electronic case management systems and records accurately and promptly. Respond to telephone enquiries from members of the public, professional bodies and colleagues, escalating complex cases when required. Arrange, facilitate and transcribe telephone conversations for complainants where reasonable adjustments are needed to access services. What you'll need to succeed Excellent verbal and written communication skills, with the ability to adapt your approach to different audiences. Strong IT skills, including Microsoft Word, Excel and Outlook. Ability to work within established policies, procedures and service standards. Understanding of data protection, information security and the importance of confidentiality. Excellent attention to detail and accuracy when processing information and updating records. Ability to produce professional correspondence and documentation to a high standard. Strong organisational skills with the ability to prioritise workloads effectively and meet deadlines. Professional, empathetic and resilient approach when handling sensitive or challenging situations. Previous experience within a regulatory, complaints-handling or public sector environment. What you'll get in return Hybrid working pattern after initial first week of training (1 once a week in the office) Competitive hourly rate Supportive and inclusive environment Ongoing temp contract 35 hours working week Opportunities for professional development and continuous learning. The chance to make a positive difference by supporting those raising concerns and complaints. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 01, 2026
Seasonal
Your new company Customer-focused administrator to join a fast-paced team. This company is an independent regulatory organisation based in Manchester city centre. You will be providing support to ensure excellent customer service in the management of enquires, complaints and correspondence. Your new role Draft enquiry closure letters accurately and to a high standard. Ensure all work complies with data protection requirements, confidentiality standards and internal policies. Liaise with internal and external parties to clarify and accurately communicate decision outcomes. Identify cases suitable for follow-up actions. Maintain and update electronic case management systems and records accurately and promptly. Respond to telephone enquiries from members of the public, professional bodies and colleagues, escalating complex cases when required. Arrange, facilitate and transcribe telephone conversations for complainants where reasonable adjustments are needed to access services. What you'll need to succeed Excellent verbal and written communication skills, with the ability to adapt your approach to different audiences. Strong IT skills, including Microsoft Word, Excel and Outlook. Ability to work within established policies, procedures and service standards. Understanding of data protection, information security and the importance of confidentiality. Excellent attention to detail and accuracy when processing information and updating records. Ability to produce professional correspondence and documentation to a high standard. Strong organisational skills with the ability to prioritise workloads effectively and meet deadlines. Professional, empathetic and resilient approach when handling sensitive or challenging situations. Previous experience within a regulatory, complaints-handling or public sector environment. What you'll get in return Hybrid working pattern after initial first week of training (1 once a week in the office) Competitive hourly rate Supportive and inclusive environment Ongoing temp contract 35 hours working week Opportunities for professional development and continuous learning. The chance to make a positive difference by supporting those raising concerns and complaints. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Description As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Companys work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems. Key Responsibilities Provide a front-line telephone service to both internal and external customer Liaise with Supe click apply for full job details
Aug 01, 2026
Full time
Description As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Companys work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems. Key Responsibilities Provide a front-line telephone service to both internal and external customer Liaise with Supe click apply for full job details
