205 jobs found

Service Desk Coordinator Job Overview: We are seeking a highly organised and proactive Service Desk Coordinator to join our friendly and supportive team. This is a key role within the business, supporting and managing our fast paced service desk operations and ensuring a smooth, efficient service for both clients and engineers. Service Desk Coordinator Key Responsibilities: Acting as the first point of contact for clients Scheduling maintenance visit requests Coordinating the dispatch of service engineers Supporting the daily diary and ensuring it is managed effectively and logistically Ensuring timely, professional and clear communication with customers Scheduling quoted works Scheduling revisits and fault call-outs Closing jobs accurately and in a timely manner Providing ongoing support to engineers Ensuring equipment and materials are ordered and allocated to jobs Service Desk Coordinator Work Schedule: The Service Desk Coordinator role is a full-time, office-based position in Camberley. Monday Friday (excluding Bank Holidays) 08 00 Service Desk Coordinator Benefits: 20 leave days per annum increasing with service (Excluding Bank Holidays) Additional day off for your Birthday Free gym membership Company events Free parking Workplace Pension Scheme

Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!

Multi-Drop Transport Planner £30'000-£34'000 Monday - Friday 9am - 5.30pm with 44 days cover throughout the year of the morning shift and evening shift which is 6-2.30 and 12-8.30pm. (Saturday mornings occasionally, paid as overtime additionally to salary) An exciting Transport Planning role with a well-established transport and logistics business in Trafford Park. We are looking for an experienced Transport Planner to join a busy transport and logistics operation in Manchester. This Transport Planner role offers the opportunity to manage multi-drop route planning, driver scheduling and transport operations within a fast-paced environment. The successful Transport Planner will play a key role in ensuring on-time deliveries, maintaining service levels and supporting operational efficiency My client has built a genuinely down to earth culture and close knit team. As a Transport Planner, you will be responsible for: You'll be planning vehicles to hit on time deliveries and collections, adjusting schedules as customer and network demands shift, and staying closely connected with drivers throughout the day to keep things running smoothly. When something goes wrong in a live environment, and in transport something always will, you'll be the one troubleshooting it and keeping everyone informed. Planning vehicles and multi drop routes effectively to achieve on time deliveries Ensure all customer collections are achieved. Changing schedules to meet customer/network demands. Liaising with drivers and colleagues to ensure all day-to-day activities are met to the highest possible standards. Ensuring drivers are delivering effectively and reporting delays effectively. Trouble shooting critical transport related issues as they arise in a live environment. The successful Transport Planner will have: Previous experience as a Transport Planner, Route Planner, Logistics Planner or Transport Coordinator. A proactive mindset, someone who spots issues before they become problems Multi drop transport and route planning is essential Comfortable working on your own initiative and genuinely enjoys managing your own workload Good with people, drivers and colleagues alike, and confident managing them effectively Solid computer skills, full training on their in-house systems is provided Calm and organised under pressure, with sharp attention to detail Flexible on hours when the job demands it On offer £30,000 - £34,000 depending on experience 30 days annual leave including bank holidays, rising to 35 with service Company pension Health and wellbeing programme Additional leave benefit If you are an experienced Transport Planner, Logistics Planner or Route Planner looking for your next challenge, we would love to hear from you. This is a fantastic opportunity to join a growing transport operation, work within a supportive team and play a key role in delivering high-quality logistics and transport services

Job Title: Experienced Engineering Service Coordinator Location: Birmingham (B76) We are currently recruiting for an experienced Engineering Service Coordinator to join a busy and established service operation based in Birmingham. This is a key role responsible for coordinating field-based engineers, managing daily workloads and ensuring customers receive a timely and efficient service. You will be responsible for scheduling repairs, breakdowns, maintenance visits and quotation appointments, while managing engineer utilisation and route planning across a designated geographical area. The ideal candidate will have previous experience coordinating engineers within an industry such as automotive, material handling, plant hire, construction or a similar engineering environment . Overview: Coordinate the daily schedules for field service engineers. Book and allocate repairs, breakdowns, maintenance visits and quotation appointments. Manage a designated geographical area, ensuring efficient route planning and engineer utilisation. Prioritise urgent breakdowns and respond to changing workloads. Liaise with customers to arrange appointments and provide service updates. Communicate with engineers throughout the day regarding job changes and priorities. Raise and process service jobs using the company management system. Monitor job progress and ensure work is completed within agreed service levels. Handle customer enquiries and resolve scheduling issues promptly. Work closely with customers and engineers to ensure smooth delivery of service. Maintain accurate service records and update job statuses. Balance engineer workloads to maximise productivity and customer satisfaction. REQUIREMENTS: ESSENTIAL INDUSTRY RELATDED EXPERINCE - automotive / material handling / plant hire / construction or similar ESSENTIAL EXPERIENCE: strong field-based engineering coordination required Comfortable in fast-paced, process-driven environments. Highly organised, disciplined and target-driven. Proactive with the ability to work independently and take ownership. Experience using Kerridge / auto line Uk drivers licence PACKAGE: Salary: 28,000 - 32,000 (dependant on experience) 25 days plus banks increasing with service (upto 28 days) Monday to Friday, 8am-5pm (40hrs) Please note: this will be a 2 stage Interview Process (1st stage teams - 2nd stage face to face) Next steps: If this sounds of interest - please contact Celi on (phone number removed) or apply today.

Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Warrington, Cheshire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26599 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Warrington, Widnes, Runcorn, Liverpool, Manchester, Cheshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Worcester, Worcestershire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26601 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Worcester, Cheltenham, Evesham, Malvern, Bromsgrove, Worcestershire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Know enough about boilers, heating and plumbing to work out what's actually wrong when a customer calls? We need an experienced Service Controller to join an existing office-based team supporting a busy domestic engineering operation. This isn't a standard customer service role. You'll be the bridge between the customer and the engineer: understanding the problem, asking the right questions, providing straightforward first-line solutions where appropriate and deciding when an engineer needs to take over. Think technical customer service meets second-line support meets engineer coordination . You'll also help keep the operation moving, coordinating engineer diaries, arranging appointments and managing the quotation process. You won't be expected to technically price or produce quotations from scratch, but you will make sure the right information gets to the right people and that quotes reach customers. Day to day, you'll be Handling incoming plumbing, heating and related service enquiries Diagnosing straightforward issues over the phone Talking customers through basic fixes where appropriate Identifying when an engineer visit is required Booking and coordinating engineer appointments Planning engineer diaries effectively Liaising between customers, engineers and the wider team Coordinating quotations and following them through Keeping customers updated and making sure nothing disappears into an inbox What we're looking for The key thing here is relevant industry knowledge . You'll ideally have worked in a customer service, service desk, technical support, scheduling or service controller role within heating, boilers, plumbing, air conditioning or a closely related engineering environment . You don't need to be an engineer yourself, but you do need enough technical understanding to recognise common problems, ask sensible questions and communicate effectively with both customers and engineers. We're adding to an established team, so you'll have people around you who understand the operation. What we need is someone who can bring together technical understanding, customer service and organisation and keep a busy day running smoothly. If you've worked behind the scenes keeping domestic engineers moving and customers informed, we'd like to hear from you Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Customer Success Manager Customer Service Manager Operations Coordinator Customer Relationship Manager Customer Support Manager Bridport, Dorset Up to 40,000 per annum Monday to Friday 8am-4:30pm Permanent Introduction Acorn by Synergie is recruiting on behalf of a rapidly growing scientific services organisation for a Customer Success Manager to join their office-based team in Bridport . Supporting pharmaceutical, medical device, and research companies across the UK and US, our client provides essential testing, inspection, calibration services, specialist equipment parts, and air filtration solutions. This is an excellent opportunity for someone with strong customer service, administration, or operational experience who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer support while ensuring operational excellence. Key Duties Customer Support & Communication Act as the main point of contact for customer enquiries and requests. Respond to customer queries professionally and promptly. Support the resolution of scheduling, reporting, and billing issues. Build and maintain strong customer relationships through excellent communication. Invoicing & Billing Support Prepare quotations and final costings for recurring customer visits. Support monthly and ad hoc invoicing processes. Ensure invoices are accurate and issued on time. Investigate and resolve billing discrepancies. Assist with accounts receivable follow-up where required. Report Review & Quality Control Review technician reports for accuracy, completeness, and presentation. Cross-check completed reports against scheduled works. Ensure documentation meets company quality standards before being issued to customers. Coordinate report updates and corrections with technicians. Operational & Administrative Support Coordinate customer jobs and technician schedules. Provide administrative support to field-based teams. Maintain accurate records, documentation, and internal workflows. Raise purchase orders and coordinate equipment logistics. Support audit preparation and ISO compliance activities. Assist with general office operations, including office supplies and vehicle coordination. Help ensure the smooth running of day-to-day business operations. Requirements Essential One to four years' experience within customer service, administration, operations, or coordination. Strong Microsoft Office skills, particularly Microsoft Excel. Excellent communication and organisational skills. High attention to detail. Proactive approach with the ability to manage multiple priorities. Ability to work collaboratively within a fast-paced environment. Desirable Experience with invoicing, scheduling, or reporting. Experience using CRM, billing, or scheduling systems. Knowledge of quality management systems or ISO environments. What We Offer Salary of up to 40,000 per annum . Permanent, full-time position. Monday to Friday working pattern. Office-based role in Bridport. Opportunity to join a rapidly growing scientific services organisation. Friendly, collaborative, and supportive working environment. Ongoing training and career development opportunities. Interested? If you're looking for your next opportunity as a Customer Success Manager , Customer Service Manager , Operations Coordinator , Customer Relationship Manager , or Customer Support Manager in Bridport , apply today with your up-to-date CV for immediate consideration. Acorn by Synergie acts as an employment agency for permanent recruitment.

We're looking for an organised, proactive, and customer-focused Service Coordinator to join our busy Service team. This is a varied and rewarding role where no two days are the same. You'll be the key point of contact for a portfolio of customers, coordinating service and remedial works, supporting engineers, preparing quotations, and building strong customer relationships. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering exceptional customer service, we'd love to hear from you. The Role As a Service Coordinator, you'll play a vital role in ensuring customers receive an outstanding experience from initial enquiry through to the completion of service works. Your responsibilities will include: Managing your own portfolio of customers and acting as their main point of contact. Building strong customer relationships through excellent service and proactive communication. Scheduling service visits and remedial works, ensuring engineers have all the information they need to complete jobs efficiently. Producing accurate quotations for service contracts, renewals, contract uplifts and additional works. Identifying opportunities to promote additional products and services where appropriate. Preparing RAMS and associated service documentation. Ordering parts and raising purchase orders with suppliers. Maintaining accurate customer records, service contracts and CRM information. Producing daily and weekly reports to support the Service team. Assisting with forecasting engineer workloads by monitoring service contracts and upcoming jobs. Working closely with colleagues across multiple departments to ensure a seamless customer experience. What We're Looking For We're looking for someone who enjoys building relationships, has excellent organisational skills, and can confidently manage multiple priorities. You'll ideally have: Previous administration and account management experience within a fast-paced environment. Excellent customer service and relationship-building skills. Strong organisational and time management abilities. The ability to prioritise a busy workload and meet deadlines. Excellent written and verbal communication skills. Good IT skills and experience using CRM systems (or the ability to learn new systems quickly). Strong attention to detail and accuracy. A positive, proactive approach and genuine passion for helping customers. What You'll Receive Competitive salary of £26,000 - £28,000 per annum 25 days annual leave plus bank holidays increasing with length of service Private Pension Free parking Company social events

At Connect it Utility Services, we deliver essential infrastructure across the UK, supporting multi-utility, EV and energy projects. We are looking for an Assistant NRSWA Coordinator to join our growing Streetworks team and support the planning and coordination of works across England & Wales. This is a fantastic opportunity for someone organised, detail-focused, and eager to develop a career in Streetworks and utilities. Responsibilities Support the end-to-end management of streetworks permits and notices, ensuring all applications are submitted accurately, within required timeframes, and tracked through to completion in line with local authority and statutory requirements. Maintain accurate, real-time updates across all internal systems, ensuring permit data, changes, extensions, and closures are recorded and accessible to operational teams and stakeholders. Liaise with local authorities, statutory undertakers, utility providers, and internal teams to ensure effective communication, timely responses, and smooth coordination of planned and reactive works. Assist in the planning and coordination of works to minimise disruption to traffic flow, local communities, and surrounding infrastructure, while ensuring compliance with permit conditions. Support the coordination of traffic management requirements, including arranging road closures, parking suspensions, and traffic control measures in collaboration with internal teams and third-party suppliers. Process reinstatement data received from site teams and surveyors, ensuring all registrations are completed in line with national standards and tracked through interim and permanent stages. Assist with the preparation and management of safe dig and existing services plans, ensuring all documentation is current, accurate, and supports safe site operations. Help produce and distribute stakeholder communications such as letter drops to residents, businesses, and local representatives, ensuring clear and timely messaging about planned works. Skills Required Excellent attention to detail, with the ability to manage and review data accurately across multiple systems and processes. Strong organisational skills with the ability to prioritise workload, manage multiple tasks, and meet deadlines in a fast-paced environment. Effective communication skills, both written and verbal, with confidence liaising with internal teams, external stakeholders, and local authorities. A proactive and flexible approach to work, with a willingness to support colleagues and adapt to changing operational demands. Strong teamwork skills, with the ability to collaborate effectively across departments including Civils, Planning, SHEQ, and Project Management teams. Good IT literacy and confidence using Microsoft Office packages, particularly Excel, Outlook, and Word. A willingness to learn and develop knowledge of streetworks legislation, permitting processes, and utility sector operations. Problem-solving mindset with the ability to identify issues early and support resolution in a timely and professional manner. Educational Requirements GCSEs (or equivalent) in Maths and English Previous administrative, coordination, or scheduling experience (desirable but not essential). Basic understanding or awareness of Streetworks (NRSWA) legislation (desirable). Experience working in a utilities, construction, or infrastructure environment (advantageous). Competency in Microsoft Office applications or equivalent systems. Willingness to undertake role-specific training and development. Connect it is an equal opportunities employer, and we value diversity and promote equality across our business. We welcome applications from all sections of society and are always happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. By submitting your application for this position, you are authorising for your personal information to be treated in accordance with GDPR. All information submitted to us in relation to your application will be stored confidentially and will only be used in accordance with the Connect it Privacy Policy.

Project Coordinator Bristol Heavy Engineering 3 to 6 Months Hybrid Working Our client is seeking an experienced Project Coordinator to support the successful delivery of two major engineering projects within a complex heavy engineering environment. This is an excellent opportunity for a highly organised project professional who can coordinate multiple workstreams, maintain project schedules, and support delivery teams in achieving key project milestones. The Role Working closely with project managers, engineering teams, and operational stakeholders, you will play a central role in coordinating project activities and ensuring programmes remain on track. The position requires a proactive individual who is comfortable working across both strategic planning and day-to-day project delivery activities. Key Responsibilities Develop, maintain, and update project plans and schedules Coordinate engineering and operational activities across multiple projects Sequence project tasks and monitor progress against key milestones Support contract reviews and ensure contractual requirements are understood and tracked Compile and distribute project reports, dashboards, and progress updates Coordinate project meetings, actions, and stakeholder communications Identify and escalate scheduling risks, constraints, and delivery issues Support project governance and documentation requirements Work collaboratively with engineering, operations, and commercial teams to ensure successful project execution About You We're keen to speak with candidates who have: Previous experience in a Project Coordinator, Project Planner, or Project Support role Experience working within heavy engineering, manufacturing, rail, aerospace, defence, energy, or similar technical environments Strong project planning and coordination capabilities Experience producing project reports and managing project documentation Understanding of contract administration and contract review processes Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage competing priorities Contract Details Contract Length: 3-6 months Start Date: Monday 3rd August Location: Hybrid working (3 days on-site / 2 days remote) IR35 Status: Inside IR35 Rate: Negotiable depending on experience If you're an experienced Project Coordinator looking for your next contract opportunity and are available for an August start, we'd like to hear from you. Apply now or contact Callum Wildes for a confidential discussion.

Office Administrator Repair Centre Cirencester GL7 30 hrs per week Up to £23,400 per annum Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity . Why join the Motofix family? Trusted by Premium Brands: Approved by some of the world s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover. Customer Experience: Our repair centre teams consistently achieve an Excellent Trustpilot rating for the service they deliver. Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business. What We Offer Excellent salary 30 days annual leave (inclusive of bank holidays) Workplace pension scheme Free Training and Development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance About the Role As an Office Administrator, you will play a key role in supporting the Repair Centre Manager and ensuring the smooth running of office and front of house operations. This role requires initiative, attention to detail, and strong organisational skills to enhance productivity and efficiency within the branch. You will also take ownership of HR-related administrative duties, time and attendance records, and training coordination for the wider group. This is an exciting opportunity for a highly experienced administrator who thrives in a fast-paced, customer-focused environment. Key Responsibilities Enhance office productivity and efficiency through proactive administration. Provide PA support to the Branch Manager, ensuring seamless daily operations. Collate time and attendance records, ensuring accuracy and compliance. Organise and coordinate staff meetings, ensuring clear communication and follow-up actions. Assist with employee review meetings, ensuring documentation is up to date. Plan and organise site meetings, coordinating agendas and materials. Support recruitment processes, including interview scheduling and HR administration. Act as Training Coordinator, ensuring accurate training records are maintained. Support site BSi, Manufacture, Health & Safety compliance records. Act as cover for front of house and ensure exceptional customer experiences. About You You are a highly experienced Office Administrator with a positive, outgoing personality and the ability to engage confidently with individuals at all levels. You are committed to excellence, highly detail-oriented, and take pride in delivering a high level of customer service and administrative support. This role is ideal for someone who wants to make a difference, take on new challenges, and continuously develop their skills in a dynamic, professional environment. What We Look For A team player who can work independently with minimal supervision. Ability to prioritise workload effectively in a fast-paced environment. Strong IT skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Excellent organisational and administrative skills with a high level of attention to detail. Strong communication skills, with confidence when dealing with colleagues and customers. Full UK Driving Licence, with willingness to travel when required. Previous frontline customer service experience Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days.

Customer Support Coordinator Peterborough £26,000 + Annual Bonus, Private Healthcare, 26 Days Holiday (+ Bank Holidays), Pension and more. Hours either 8-4:30 or 9-5:30, full time on site. The company This is a customer-facing role with a growing UK-based full fibre broadband provider that's investing heavily in its future. With ambitious plans both in the UK and internationally, they're continuing to expand their network and customer base, making it a great time to join the business. If you're looking for a role where you'll genuinely make a difference to the customer experience while developing a career within tech and telecoms, this is well worth a look. The role You'll be at the heart of the operation, acting as the link between customers, field engineers and internal teams to ensure installations, repairs and service requests run as smoothly as possible. Whether you're speaking to a customer who's experiencing Wi-Fi issues, coordinating engineer schedules, managing installation diaries or keeping customers updated throughout the process, you'll play a key role in making sure every job is delivered on time and with a great customer experience. No two days are quite the same. You'll be juggling multiple priorities, responding to changing schedules and working closely with colleagues across the business to keep everything moving. If you enjoy being organised, solving problems and keeping people informed, you'll thrive here. The business is also keen to hear ideas. If you spot ways to improve processes or make things run more efficiently, you'll be encouraged to speak up and contribute. We're open on background. You might currently work in customer service, scheduling, service coordination, telecoms, engineering support, housing, utilities or another fast-paced environment where organisation and communication are key. What's more important is your attitude. We're looking for someone who enjoys helping people, communicates confidently, stays calm under pressure and can keep multiple tasks moving at once. You'll also be comfortable using different IT systems and be confident picking up new technology as you learn the role. If you're looking to get your foot in the door within a growing technology business, this role can also open doors into areas such as project coordination, service delivery, network support and wider operations. The Next Steps If this sounds like something you'd be interested in, you have three options: Call Joe White at CRG TEC to find out more. We're always happy to have an informal chat about the role before you decide whether it's right for you. Drop Joe a message on LinkedIn if you'd like to ask a few questions before applying. If you're happy with what you've read, apply with your CV and Joe will be in touch to discuss the opportunity further or provide feedback if this one isn't quite the right fit. We look forward to hearing from you

Our client provides nationwide mobile servicing, maintenance, and repair for tail lifts and commercial vehicle equipment. With a team of highly trained engineers and a reputation for responsive, customer-focused service, they're now looking for two experienced Service Co-Ordinators to join their growing team. Role information: Salary - 27,000 per annum (starting figure and to be reviewed in 6 months post start date) Location - Wednesbury, West Midlands Hours of work - 37.5 hours per week with shifts either 07:30-16:00 or 8:30-17:00 The Service Coordinator plays a vital role in planning, coordinating, and supporting engineering operations to deliver high-quality service to customers. This role ensures accuracy in job scheduling, effective use of resources, customer communication, and profitability of service delivery. It requires a high level of attention to detail, organisational capability, and a proactive approach to managing engineer utilisation and customer expectations. Key Responsibilities (not limited to): Plan and schedule engineers to maximise utilisation and match skill sets using the skills matrix. Ensure correct hours are allocated to each job and confirm alignment with engineer availability. Hire engineering equipment such as towers as required for job completion. Gain appropriate authorisation from customers before job commencement. Keep customers updated throughout the job process and manage expectations clearly and professionally. Send accurate parts information to suppliers, including video links where applicable, to ensure correct parts are identified and ordered. Use customer-specific job platforms to update progress, submit estimates, final costs, and final invoices. Ensure data input is accurate, up-to-date, and compliant with agreed formats and timelines. Maintain robust internal job records aligned to the customer platforms. Cost jobs to maximise profitability while ensuring value for the customer. Ensure all job-related costs are captured and authorised appropriately. Support the invoicing process by ensuring all required details are submitted promptly. Work closely with mobile engineers, the customer care team, and the parts department to ensure smooth and efficient service delivery. Relay information from job notes accurately to relevant stakeholders for timely decision making. Act as a point of coordination between field teams and the office. The successful candidate will have the following key skills/experience: Essential: Proven experience in a service coordination, operations or scheduling role. Excellent planning and organisation skills with strong attention to detail. Confidence working across multiple digital platforms and databases. Strong communication skills across face-to-face, telephone, email, and Teams. Ability to manage multiple priorities and respond to changing situations. Customer-focused with a proactive problem-solving approach. Desirable: Experience within the commercial vehicle or tail lift industry. Knowledge of customer job platforms and costing systems. Understanding of service operations and engineer scheduling. If you are an experienced Service Co-Ordinator looking for your next challenge with a successful commercial vehicle specialist, we encourage you to apply today. Please submit your CV to be considered, and a member of our team will be in touch to discuss the opportunity further.

HR Coordinator Location: Office-Based - East Kilbride Salary: 33,000 - 35,000 DOE + Excellent Benefits Are you an experienced HR professional looking for your next challenge in a fast-paced and supportive environment? We are recruiting on behalf of a successful and well-established organisation seeking a proactive and organised HR Coordinator to join their team. This is an excellent opportunity for someone with a strong HR administration and employee lifecycle background who enjoys working across a broad range of HR activities and making a real impact on the employee experience. The Role As HR Coordinator, you will play a key role in supporting the full employee lifecycle, working closely with managers, employees, and external HR partners to deliver an efficient and professional HR service. Coordinate recruitment activities from vacancy approval through to onboarding. Manage job advertisements, candidate communications, interview scheduling, and recruitment administration. Maintain accurate candidate records and applicant tracking systems. Support hiring managers throughout the recruitment process to ensure a positive candidate experience Coordinate onboarding activities to ensure new employees have a smooth and engaging start. Maintain accurate employee records and ensure compliance with company procedures. Act as a first point of contact for HR-related queries from employees and managers. Support employee relations matters, escalating issues where appropriate. Assist with employee engagement initiatives and wellbeing activities Maintain HR systems and databases, ensuring data accuracy and confidentiality. Prepare HR reports, documentation, and management information. Assist with HR projects and continuous improvement activities Help ensure compliance with employment legislation and HR best practice Experience required We are looking for a confident and professional HR Coordinator who can manage multiple priorities while maintaining exceptional attention to detail. Essential Skills & Experience Previous experience in an HR Coordinator, HR Administrator, or similar HR support role. Strong understanding of HR processes across the employee lifecycle. Excellent organisational and time management skills. Strong communication skills with the ability to build relationships at all levels. High level of accuracy and attention to detail. Experience maintaining confidential employee records and information. Proactive approach with strong problem-solving abilities. Comfortable working independently and as part of a team. Desirable Degree in Human Resources, Business Administration, or a related discipline. Experience working within a busy operational, manufacturing, engineering, or industrial environment. CIPD qualification or working towards CIPD accreditation. Apply Now If you're an experienced HR professional looking for a varied role where you can contribute across the full employee lifecycle and be part of a supportive and growing organisation, we'd love to hear from you. Contact Denise McGillivray at the Glasgow office or email your CV to (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Care Coordinator / Scheduler Berkhamsted, Hertfordshire £30,000 £33,000 (possibly negotiable depending on experience)+ Bonus + Private Healthcare + Excellent Benefits Monday Friday, 9:00am 5:00pm Work from home on Fridays We re recruiting for a Customer Care Coordinator to join a well-established, privately owned organisation with an excellent reputation for delivering high-quality projects. Based in the company s Berkhamsted office, you ll join a friendly and supportive customer care team, acting as a key point of contact for customers. This is a varied role in which you ll coordinate repairs, manage customer enquiries and work closely with site teams and subcontractors to ensure issues are resolved promptly and professionally. With a strong pipeline of projects, low staff turnover and ambitious growth plans, the business can offer long-term stability, fully funded training and genuine opportunities for career progression. The role Your responsibilities will include: Acting as a main point of contact customers. Recording, prioritising and managing reported defects and maintenance requests. Coordinating remedial work with subcontractors and site teams. Tracking outstanding jobs and ensuring agreed service levels are achieved. Keeping customers informed throughout the repair process. Working with Construction, Technical and Commercial teams to resolve issues. Maintaining accurate records using the company s customer care systems. Helping the business maintain excellent customer satisfaction standards. Occasionally visiting live developments when required. Driver with own car is essential. About you We d like to hear from candidates who are: Confident communicators with excellent customer service skills. Highly organised and able to manage a busy, varied workload. Calm and professional when dealing with challenging situations. Proactive problem-solvers who take ownership of customer enquiries. Comfortable using Microsoft Office and other IT-based systems. Experience in customer care, aftercare, property, construction or strong organisational/coordination or scheduling experience would be beneficial, but candidates from other fast-paced, customer-focused environments are also encouraged to apply. What s in it for you? The benefits package includes a performance-related bonus, private healthcare, a company pension and 25 days annual leave plus bank holidays. You ll also benefit from fully funded training, genuine opportunities for career progression, lunch provided, on-site parking, staff outings and the option to work from home on Fridays. Why Apply If you re an organised, customer-focused professional looking to develop your career with a successful organisation and a great team we d be pleased to hear from you. Apply today or contact us in confidence to learn more about this Customer Care Coordinator opportunity. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Key words: Customer care, Customer services, sales support, coordinator, coordination, scheduler, scheduling, repairs, organisation

Riverside Recruitment is currently recruiting for a Supply Chain Coordinator to join a busy and growing food production business near Penrith, Cumbria. If you're the kind of person who enjoys working out how all the pieces fit together, this could be the role for you! This is not just a desk-based supply chain role. You'll be involved in the day-to-day operation, from orders coming in each morning through to scheduling production, setting up machinery and helping make sure everything runs smoothly. What will you be doing? Reviewing customer orders as they come in each morning Planning and scheduling production requirements Working out the most efficient way to meet demand Setting up machinery ready for production Coordinating with production teams throughout the day Monitoring schedules and making adjustments when things change Working with figures, quantities, timings and production data Identifying and solving problems quickly Supporting the implementation of new processes and improvements Helping improve efficiency across the operation Ensuring orders are produced and ready on time Working closely with colleagues across the business What are we looking for? We're looking for someone who is switched on, organised and enjoys a challenge. You'll ideally be: Excellent with numbers and confident with maths A natural problem-solver Good at scheduling and planning Able to think logically and make decisions Comfortable working with systems and data Practical and happy to get involved on the production floor Organised, reliable and able to prioritise Keen to learn and develop A good communicator and team player Competitive salary on offer. We're looking for the right person to join our clients' growth and journey. Someone who wants to develop, make a real difference and be part of an excellent, supportive company culture where people are valued and their contribution matters. If you would like to learn more or to apply, PLEASE APPLY HERE TODAY

Position: Service Coordinator Location: Edenbridge, Kent Salary: 28,000 - 32,000 Service Coordinator - Job Overview Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK. The Service Coordinator will be tasked with the following duties: Schedule PPM visits for the Engineering division Answer inbound calls from clients Raising and scheduling jobs Arranging engineers and subcontractors to attend works Raising purchase orders Service Coordinator - Salary & Benefits Basic Salary 28,000 - 32,000 DOE 09:00-17:00 Monday to Friday working hours 22 Days Holiday + Bank Holidays (Increases with time served) Profit share scheme applicable after 12 months' service Free parking Company events Service Coordinator - Job Requirements Live within a commutable distance of Edenbridge Previous Service Coordinator/PPM Coordinator experience Experience & Knowledge of Engineer booking software Computer literate & proficient in all MS packages Customer service focused Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Hyperion Partners are working with a leading Housing Association in London to recruit an experienced Repairs Coordinator / Administrator . This is a fantastic opportunity to join a busy repairs team, supporting the delivery of an efficient and customer-focused repairs service. This role is ideal for someone with a background in coordinating responsive repairs, scheduling works, liaising with contractors and residents, and ensuring repair requests are completed efficiently while delivering excellent customer service. Key Responsibilities Raise and manage responsive repair work orders. Schedule appointments for operatives and contractors, ensuring efficient diary management. Act as the first point of contact for residents, providing updates on repair enquiries and appointments. Liaise with internal teams, contractors and suppliers to ensure repairs are completed within agreed timescales. Maintain accurate records using housing management and repairs systems. Monitor outstanding works and proactively chase overdue repairs. Support the management of complaints and ensure residents receive timely communication. Produce reports and update performance data where required. Ensure all administration is completed accurately and in line with company procedures. About You The successful candidate will have: Previous experience within a Repairs Coordinator, Repairs Administrator, Repairs Planner or Scheduling role. Experience working within a Housing Association, Local Authority or Social Housing environment. Excellent organisational and administrative skills with strong attention to detail. Experience raising repairs, scheduling appointments and coordinating contractors. Strong communication skills with the ability to build positive relationships with residents and colleagues. Experience using housing management or repairs systems such as DRS, Totalmobile, MRI, NEC Housing or similar would be advantageous. Good knowledge of Microsoft Office applications. What's on Offer Competitive salary. Opportunity to join a respected Housing Association making a real difference to local communities. Supportive and collaborative working environment. Ongoing training and career development opportunities. Excellent employee benefits package. If you're an experienced Repairs Coordinator or Repairs Administrator looking for your next opportunity within social housing, we'd love to hear from you. Apply today or contact Hyperion Partners for a confidential discussion.

Sports Programme Co-ordinator Leicester (with regular travel to London) £29,000 + performance bonus (up to £31,000) Build something that matters. This is an opportunity to join a fast-growing charity and launch a brand-new community programme in Leicester. Using the power of football, the organisation creates opportunities for young people from disadvantaged backgrounds, helping them build confidence, develop life skills and feel part of their community. In this role you'll have real ownership from day one. You'll build partnerships, lead local delivery and help establish a programme with ambitious plans for growth. The Role You'll be responsible for launching and running the Leicester programme, working closely with the national team and two full-time coaches. You'll: Lead the day-to-day operation of the Leicester programme. Build partnerships with schools, businesses and community organisations. Coordinate football sessions, facilities, equipment and scheduling. Support and manage programme delivery with local coaches. Manage budgets, reporting and programme performance. Use data and feedback to improve participation and impact. About You We're looking for someone who is ambitious, organised and enjoys taking ownership. You'll ideally have: Strong academic achievements and excellent problem-solving skills. Experience coordinating projects, events or operations. Outstanding organisational skills and attention to detail. Confidence building relationships with a variety of stakeholders. A proactive mindset and willingness to get stuck in. A genuine passion for football and its ability to bring communities together. You don't need to have worked in sport. In fact, candidates from consulting, professional services, finance, law, education or other structured environments are encouraged to apply if they're looking to combine their skills with meaningful work. Why Apply? This is far more than a programme delivery role. You'll have the opportunity to: Launch a brand-new operation from the ground up. Take genuine ownership from day one. Help shape the future of the organisation's expansion. Make a lasting difference to thousands of young people. Working Pattern Leicester-based with regular travel to London (typically 1 2 days per week) Core hours of approximately 8:30am 6:00pm. Flexibility to attend occasional evening and weekend events. If this sounds like the right opportunity for you, we'd love to hear from you. Apply today to be considered.