About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain a wide range of other IT services and systems that support customs and international trade activities and beyond. Our teams are made up of specialists in delivery, business analysis, engineering, and live service support. We collaborate closely with stakeholders across HMRC to ensure our IT systems meet their needs Job description As a Supplier Manager within CDIO Borders and Trade, you will manage a portfolio of supplier contracts, ensuring strong performance, value for money and delivery against agreed outcomes. You will oversee key aspects of supplier management including relationships, risks and issues, budgets, and continuous improvement, aligned to HMRC standards and ways of working. Working with a wide range of stakeholders across Commercial, Finance, Security and Programme teams, you will support the effective delivery of critical services across Borders and Trade. You will also play a key role in ensuring compliance with security and onboarding/offboarding requirements, maintaining a clear understanding of contractual obligations and supporting improvements to processes and ways of working. This is a fast-paced and collaborative environment where you will be expected to build strong relationships, resolve challenges and contribute to a high-performing Supplier Management community. Do you have a strong background in Supplier Management, with experience in managing strategic suppliers within a large and complex organisation? If so, we have an exciting opportunity for a Supplier Manager to join HMRC's Chief Digital & Information Office (CDIO), supporting some of the most ambitious change programmes in government. We offer a unique opportunity to work with cutting-edge technologies, influence large-scale digital programmes, and make a meaningful, lasting impact on millions of people and businesses across the UK. For further information please sign up for our Webinar on the 11th August starting at 2:30pm. Please register here Supplier Manager - Information Session - Fill in form Person specification We're looking for a proactive and collaborative Supplier Manager who enjoys working in a fast-paced environment and building strong, effective relationships across a wide range of stakeholders. You will be confident engaging with colleagues at all levels and able to influence, challenge and support others to achieve the right outcomes. You'll bring a curious and improvement-focused mindset, with the confidence to question existing ways of working and help drive positive change. You will have experience managing supplier or commercial relationships, with a good understanding of performance, risk and contract management. Strong organisational skills, attention to detail, and the ability to balance multiple priorities are essential. Above all, you will be a team player who is adaptable, open to change and committed to delivering high-quality outcomes as part of a professional and supportive Supplier Management community. Responsibilities: Manage strategic supplier relationships and ensure delivery against contractual obligations, including day-to-day service delivery management. Lead supplier performance reviews, including monitoring and managing operational performance service improvement plans, and issue resolution. Understand and interpret KPIs, SLAs and critical metrics to effectively measure supplier performance and drive operational improvements. Support contract governance, including reporting, business continuity planning, risk management, and compliance. Collaborate with internal stakeholders across commercial, finance, and delivery teams to support effective service delivery and contract outcomes. Contribute to contract renewals, variations, and re-procurements in line with internal governance requirements and public procurement regulations. Drive innovation and continuous improvement through supplier engagement and identify opportunities to enhance operational performance. Support budget management activities, including purchase orders and invoice approvals, working closely with Finance. Support mobilisation and transition of new or changing supplier arrangements. Essential Criteria Recent experience in managing multiple suppliers in a large, complex organisation. Strong understanding of contract management principles and supplier performance frameworks. Ability to analyse performance data and drive service improvements. Excellent stakeholder engagement, relationship building and communication skills. Knowledge and experience of engaging suppliers via Statements of Work (SoWs), including defining deliverables, milestones, and performance measures. A solution-focused mindset, with the ability to identify issues, challenge existing ways of working and implement improvements. Understanding of contract management principles and supplier performance frameworks, including KPIs, SLAs and risk/issue management. Desirable Criteria Practitioner level in Contract Management & Capability Programme (CMCP). Experience working in Agile or IT environments. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. You should outline the key responsibilities and any significant achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the Essential Criteria of the role. Please use specific instances of achievement from your career to detail suitability and alignment. Please evidence any Desirable Criteria where applicable (up to 250 words max) . click apply for full job details
Aug 10, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain a wide range of other IT services and systems that support customs and international trade activities and beyond. Our teams are made up of specialists in delivery, business analysis, engineering, and live service support. We collaborate closely with stakeholders across HMRC to ensure our IT systems meet their needs Job description As a Supplier Manager within CDIO Borders and Trade, you will manage a portfolio of supplier contracts, ensuring strong performance, value for money and delivery against agreed outcomes. You will oversee key aspects of supplier management including relationships, risks and issues, budgets, and continuous improvement, aligned to HMRC standards and ways of working. Working with a wide range of stakeholders across Commercial, Finance, Security and Programme teams, you will support the effective delivery of critical services across Borders and Trade. You will also play a key role in ensuring compliance with security and onboarding/offboarding requirements, maintaining a clear understanding of contractual obligations and supporting improvements to processes and ways of working. This is a fast-paced and collaborative environment where you will be expected to build strong relationships, resolve challenges and contribute to a high-performing Supplier Management community. Do you have a strong background in Supplier Management, with experience in managing strategic suppliers within a large and complex organisation? If so, we have an exciting opportunity for a Supplier Manager to join HMRC's Chief Digital & Information Office (CDIO), supporting some of the most ambitious change programmes in government. We offer a unique opportunity to work with cutting-edge technologies, influence large-scale digital programmes, and make a meaningful, lasting impact on millions of people and businesses across the UK. For further information please sign up for our Webinar on the 11th August starting at 2:30pm. Please register here Supplier Manager - Information Session - Fill in form Person specification We're looking for a proactive and collaborative Supplier Manager who enjoys working in a fast-paced environment and building strong, effective relationships across a wide range of stakeholders. You will be confident engaging with colleagues at all levels and able to influence, challenge and support others to achieve the right outcomes. You'll bring a curious and improvement-focused mindset, with the confidence to question existing ways of working and help drive positive change. You will have experience managing supplier or commercial relationships, with a good understanding of performance, risk and contract management. Strong organisational skills, attention to detail, and the ability to balance multiple priorities are essential. Above all, you will be a team player who is adaptable, open to change and committed to delivering high-quality outcomes as part of a professional and supportive Supplier Management community. Responsibilities: Manage strategic supplier relationships and ensure delivery against contractual obligations, including day-to-day service delivery management. Lead supplier performance reviews, including monitoring and managing operational performance service improvement plans, and issue resolution. Understand and interpret KPIs, SLAs and critical metrics to effectively measure supplier performance and drive operational improvements. Support contract governance, including reporting, business continuity planning, risk management, and compliance. Collaborate with internal stakeholders across commercial, finance, and delivery teams to support effective service delivery and contract outcomes. Contribute to contract renewals, variations, and re-procurements in line with internal governance requirements and public procurement regulations. Drive innovation and continuous improvement through supplier engagement and identify opportunities to enhance operational performance. Support budget management activities, including purchase orders and invoice approvals, working closely with Finance. Support mobilisation and transition of new or changing supplier arrangements. Essential Criteria Recent experience in managing multiple suppliers in a large, complex organisation. Strong understanding of contract management principles and supplier performance frameworks. Ability to analyse performance data and drive service improvements. Excellent stakeholder engagement, relationship building and communication skills. Knowledge and experience of engaging suppliers via Statements of Work (SoWs), including defining deliverables, milestones, and performance measures. A solution-focused mindset, with the ability to identify issues, challenge existing ways of working and implement improvements. Understanding of contract management principles and supplier performance frameworks, including KPIs, SLAs and risk/issue management. Desirable Criteria Practitioner level in Contract Management & Capability Programme (CMCP). Experience working in Agile or IT environments. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. You should outline the key responsibilities and any significant achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the Essential Criteria of the role. Please use specific instances of achievement from your career to detail suitability and alignment. Please evidence any Desirable Criteria where applicable (up to 250 words max) . click apply for full job details
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Aug 10, 2026
Full time
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
The Pre-sales Director is a senior leadership role responsible for the development, governance, and ongoing evolution of the organisation's service and technology portfolio. Reporting to the Chief Operating Officer, the role ensures that the organisation's portfolio of services and solutions is clearly defined, aligned with strategic priorities, and effectively positioned to support sales engagement and end-to-end operational delivery. The Pre-sales Director provides leadership across both Portfolio Management and Pre-Sales functions, ensuring customer requirements are translated into robust, commercially viable solutions and that services are developed with clear operational frameworks. The role works cross-functionally with Strategy, Marketing, Sales, and Service Delivery leadership to ensure the portfolio remains aligned with customer needs, operational capability, and market demand. Main Duties and Responsibilities Provide strategic leadership for the development and management of the organisation's portfolio of services and solutions, ensuring corporate strategy is translated into clearly defined, commercially viable offerings that can be positioned in the market and delivered by operational teams. Oversee the life cycle management of portfolio offerings from concept and development through commercialisation, adoption, optimisation, and retirement. Lead and develop the organisation's Pre-Sales capability, including Solution Architects, Pre-Sales Consultants, and Pre-Sales Operations, ensuring a consultative, client-focused approach that supports sales engagement and solution development throughout the customer life cycle. Establish governance frameworks and best practices for solution design, ensuring proposals are robust, commercially sound, and aligned with operational delivery capability. Ensure consistent pre-sales engagement across the sales life cycle, including discovery, solution design, demonstrations, proof-of-concept activities, and responses to bids and proposals. Work closely with Sales leadership to support effective go-to-market execution and ensure strong collaboration between Sales and Pre-Sales teams throughout the opportunity life cycle. Provide leadership and oversight for proposal development and technical responses to bids, ensuring high-quality and consistent submissions. Ensure services and solutions are developed with appropriate operational frameworks, documentation, and implementation guidance to enable consistent delivery by operational teams. Work closely with Service Delivery leadership to ensure service readiness, operational capability, and life cycle considerations are incorporated into portfolio development. Support the Sales organisation by ensuring the portfolio is clearly defined, appropriately packaged, and supported with relevant solution frameworks, documentation, and collateral. Work with senior stakeholders and Subject Matter Experts to ensure portfolio development reflects technology direction, innovation, and organisational priorities. Maintain oversight of the technology and supplier ecosystem that underpins the portfolio, ensuring alignment with organisational strategy and service capability. Act as a key stakeholder in the processes and systems that support the life cycle from opportunity through to service delivery and revenue realisation. Monitor portfolio performance, service adoption, and market relevance, identifying opportunities for improvement and evolution. Work with supplier management functions to ensure vendors supporting the portfolio deliver value and align with strategic objectives. Essential Skills and Qualifications Significant experience in portfolio management and pre-sales, solution architecture, or related leadership roles. Proven leadership experience managing multidisciplinary teams across portfolio management, pre-sales, and/or solution architecture functions. Strong understanding of Contact Centre, Network Services, Customer Experience, and related enterprise technology solutions. Experience translating organisational strategy into clearly defined services, solutions, and go-to-market propositions. Strong commercial and strategic thinking, with the ability to balance customer requirements, market opportunities, and operational delivery capabilities. Strong understanding of consultative pre-sales methodologies, including discovery, solution design, and bid/proposal development. Experience defining and managing service portfolios, including life cycle management, service definition, and portfolio evolution. Ability to work effectively with Marketing, Sales, Commercial, and Service Delivery leadership to support successful sales engagement and service delivery. Excellent stakeholder management, communication, and influencing skills, with the ability to operate effectively at senior leadership level. Understanding of industry frameworks and standards, including IT service management, information security, cyber security, and compliance frameworks. Experience within managed services, systems integration, customer experience technology, or similar technology-enabled service environments is desirable. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Aug 10, 2026
Full time
The Pre-sales Director is a senior leadership role responsible for the development, governance, and ongoing evolution of the organisation's service and technology portfolio. Reporting to the Chief Operating Officer, the role ensures that the organisation's portfolio of services and solutions is clearly defined, aligned with strategic priorities, and effectively positioned to support sales engagement and end-to-end operational delivery. The Pre-sales Director provides leadership across both Portfolio Management and Pre-Sales functions, ensuring customer requirements are translated into robust, commercially viable solutions and that services are developed with clear operational frameworks. The role works cross-functionally with Strategy, Marketing, Sales, and Service Delivery leadership to ensure the portfolio remains aligned with customer needs, operational capability, and market demand. Main Duties and Responsibilities Provide strategic leadership for the development and management of the organisation's portfolio of services and solutions, ensuring corporate strategy is translated into clearly defined, commercially viable offerings that can be positioned in the market and delivered by operational teams. Oversee the life cycle management of portfolio offerings from concept and development through commercialisation, adoption, optimisation, and retirement. Lead and develop the organisation's Pre-Sales capability, including Solution Architects, Pre-Sales Consultants, and Pre-Sales Operations, ensuring a consultative, client-focused approach that supports sales engagement and solution development throughout the customer life cycle. Establish governance frameworks and best practices for solution design, ensuring proposals are robust, commercially sound, and aligned with operational delivery capability. Ensure consistent pre-sales engagement across the sales life cycle, including discovery, solution design, demonstrations, proof-of-concept activities, and responses to bids and proposals. Work closely with Sales leadership to support effective go-to-market execution and ensure strong collaboration between Sales and Pre-Sales teams throughout the opportunity life cycle. Provide leadership and oversight for proposal development and technical responses to bids, ensuring high-quality and consistent submissions. Ensure services and solutions are developed with appropriate operational frameworks, documentation, and implementation guidance to enable consistent delivery by operational teams. Work closely with Service Delivery leadership to ensure service readiness, operational capability, and life cycle considerations are incorporated into portfolio development. Support the Sales organisation by ensuring the portfolio is clearly defined, appropriately packaged, and supported with relevant solution frameworks, documentation, and collateral. Work with senior stakeholders and Subject Matter Experts to ensure portfolio development reflects technology direction, innovation, and organisational priorities. Maintain oversight of the technology and supplier ecosystem that underpins the portfolio, ensuring alignment with organisational strategy and service capability. Act as a key stakeholder in the processes and systems that support the life cycle from opportunity through to service delivery and revenue realisation. Monitor portfolio performance, service adoption, and market relevance, identifying opportunities for improvement and evolution. Work with supplier management functions to ensure vendors supporting the portfolio deliver value and align with strategic objectives. Essential Skills and Qualifications Significant experience in portfolio management and pre-sales, solution architecture, or related leadership roles. Proven leadership experience managing multidisciplinary teams across portfolio management, pre-sales, and/or solution architecture functions. Strong understanding of Contact Centre, Network Services, Customer Experience, and related enterprise technology solutions. Experience translating organisational strategy into clearly defined services, solutions, and go-to-market propositions. Strong commercial and strategic thinking, with the ability to balance customer requirements, market opportunities, and operational delivery capabilities. Strong understanding of consultative pre-sales methodologies, including discovery, solution design, and bid/proposal development. Experience defining and managing service portfolios, including life cycle management, service definition, and portfolio evolution. Ability to work effectively with Marketing, Sales, Commercial, and Service Delivery leadership to support successful sales engagement and service delivery. Excellent stakeholder management, communication, and influencing skills, with the ability to operate effectively at senior leadership level. Understanding of industry frameworks and standards, including IT service management, information security, cyber security, and compliance frameworks. Experience within managed services, systems integration, customer experience technology, or similar technology-enabled service environments is desirable. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Delivery Manager (Senior Officer) within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of medium to large-scale IT and digital change across the Borders and Trade (B&T) landscape. You will be responsible for managing delivery within a structured governance environment, ensuring plans are maintained, risks and dependencies are effectively managed, and delivery remains aligned to business priorities. Working across multidisciplinary teams, stakeholders and delivery partners, you will play a key role in maintaining delivery momentum, balancing pace, cost and quality while supporting successful outcomes in complex delivery environments. Job description You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Person specification You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Key Responsibilities Manage the delivery of medium to large-scale IT and digital projects or workstreams. Maintain delivery plans, governance and reporting, ensuring clear visibility of progress and risks. Identify, manage and escalate risks, issues and dependencies. Support commercial and financial management, including cost tracking and supplier engagement. Work across multidisciplinary teams and suppliers to maintain delivery alignment and momentum. Support stakeholders by providing clear and timely delivery insight, enabling informed decisions. Apply and adapt Agile and/or Waterfall methodologies to suit delivery context. Support team performance by removing blockers and encouraging effective ways of working. Contribute to continuous improvement and the wider Delivery Manager community. Essential Criteria The successful candidate will demonstrate: Experience managing or supporting the delivery of medium to large-scale IT or digital change. Experience operating within a structured delivery and governance environment, including delivery planning and risk/issue management. Ability to manage risks, issues and dependencies, maintaining delivery control and momentum. Experience working across multidisciplinary teams and/or suppliers to achieve delivery outcomes. Strong communication skills, with the ability to engage stakeholders and support decision-making. Working knowledge of Agile and/or Waterfall delivery methodologies applied in a delivery context. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualification details and previous experiences, up to a maximum of your last three roles. Give a brief summary of what you delivered and any key achievement in each role (up to 150 words max per role). A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Further details around what this will entail are listed on the application form. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience based questions. You should apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You are encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref . click apply for full job details
Aug 10, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Delivery Manager (Senior Officer) within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of medium to large-scale IT and digital change across the Borders and Trade (B&T) landscape. You will be responsible for managing delivery within a structured governance environment, ensuring plans are maintained, risks and dependencies are effectively managed, and delivery remains aligned to business priorities. Working across multidisciplinary teams, stakeholders and delivery partners, you will play a key role in maintaining delivery momentum, balancing pace, cost and quality while supporting successful outcomes in complex delivery environments. Job description You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Person specification You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control. You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues. You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value. Key Responsibilities Manage the delivery of medium to large-scale IT and digital projects or workstreams. Maintain delivery plans, governance and reporting, ensuring clear visibility of progress and risks. Identify, manage and escalate risks, issues and dependencies. Support commercial and financial management, including cost tracking and supplier engagement. Work across multidisciplinary teams and suppliers to maintain delivery alignment and momentum. Support stakeholders by providing clear and timely delivery insight, enabling informed decisions. Apply and adapt Agile and/or Waterfall methodologies to suit delivery context. Support team performance by removing blockers and encouraging effective ways of working. Contribute to continuous improvement and the wider Delivery Manager community. Essential Criteria The successful candidate will demonstrate: Experience managing or supporting the delivery of medium to large-scale IT or digital change. Experience operating within a structured delivery and governance environment, including delivery planning and risk/issue management. Ability to manage risks, issues and dependencies, maintaining delivery control and momentum. Experience working across multidisciplinary teams and/or suppliers to achieve delivery outcomes. Strong communication skills, with the ability to engage stakeholders and support decision-making. Working knowledge of Agile and/or Waterfall delivery methodologies applied in a delivery context. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualification details and previous experiences, up to a maximum of your last three roles. Give a brief summary of what you delivered and any key achievement in each role (up to 150 words max per role). A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Further details around what this will entail are listed on the application form. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience based questions. You should apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You are encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref . click apply for full job details
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
Aug 10, 2026
Full time
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
Strategic Growth Director Location: London (Hybrid Working Available) The Opportunity Cavendish Search & Selection is recruiting on behalf of a leading national Security & Aviation Service Provider for an experienced Strategic Growth Director. Reporting directly to the Chief Operating Officer. The Strategic Growth Director will be responsible for developing and executing the company's commercial strategy, driving sustainable revenue growth and strengthening its position as a premium provider of both security and aviation service solutions. This is a strategic leadership role, overseeing the Sales and Bid functions while ensuring the delivery of ambitious revenue and profitability targets. The Strategic Growth Director will play a key role in identifying new business opportunities, retaining key accounts and supporting the long-term growth of the organisation. Key Responsibilities Commercial Leadership (Commercial Director, Sales Director) Develop and deliver the company's commercial growth strategy. Own annual revenue, profitability and pipeline targets. Identify new markets, services and strategic partnership opportunities. Provide commercial forecasting, reporting and insight to the Board. Support the Executive Team in delivering long-term business objectives. Maximise commercial opportunities through networking, industry events and strategic relationship management. Ensure robust sales governance, pipeline management and commercial performance reporting. Client Relationship Management Develop and maintain relationships with key clients and stakeholders. Act as Executive Sponsor for strategic accounts. Identify opportunities for account growth and cross-selling. Ensure exceptional client service, satisfaction and retention. Represent the business at senior client meetings and industry events. Sales, Bids & Marketing The Strategic Growth Director will lead the Sales and Bid Management teams. Oversee major tenders, framework submissions and commercial proposals. Support the development of marketing campaigns, social media activity and brand awareness initiatives. Conduct market research and competitor analysis to identify emerging trends and new opportunities. Promote the company's brand across relevant industry sectors and networking events. Leadership & Team Development Lead, mentor and develop a high-performing commercial team. Recruit, coach and retain future commercial talent. Foster a collaborative, relationship-focused sales culture. Work closely with Operations, HR, Finance and Compliance to deliver exceptional customer outcomes. The successful candidate will demonstrate: A minimum of five years' experience in a senior Commercial, Sales or Business Development leadership role. Commercial Manager, Commercial Director, Sales Director A proven track record of delivering revenue growth and securing major contracts. Previous experience within the security sector. Strong knowledge of tendering, procurement and commercial negotiations. Experience developing and managing high-value client relationships. Excellent understanding of complex B2B sales methodologies, account management and strategic business development. Strong commercial acumen with the ability to translate strategy into measurable business outcomes. Excellent forecasting, pipeline management and commercial reporting skills. Proficiency with Microsoft Office, CRM platforms and LinkedIn Sales Navigator. Excellent communication, presentation, negotiation and stakeholder management skills. Full right to work in the UK with a five-year checkable employment history. Personal Attributes We're looking for someone who is: A credible and influential communicator. Commercially astute with a strategic mindset. Self-motivated, driven and results-focused. An inspirational leader who develops high-performing teams. Comfortable engaging with senior executives, board members and key stakeholders. Willing to travel throughout the UK and occasionally internationally. Desirable Experience Aviation security experience would be advantageous. What s on offer: In return, our client offers an excellent package commensurate with the seniority of the role, together with genuine opportunities for career development and the chance to play a pivotal role in the continued growth of a leading security and aviation services provider. The package includes: Competitive six-figure basic salary Bonus/commission Car/allowance Pension Private healthcare Hybrid working Professional development Executive-level career progression Commercial director, commercial manager, sales director, Strategic Growth Director
Aug 08, 2026
Full time
Strategic Growth Director Location: London (Hybrid Working Available) The Opportunity Cavendish Search & Selection is recruiting on behalf of a leading national Security & Aviation Service Provider for an experienced Strategic Growth Director. Reporting directly to the Chief Operating Officer. The Strategic Growth Director will be responsible for developing and executing the company's commercial strategy, driving sustainable revenue growth and strengthening its position as a premium provider of both security and aviation service solutions. This is a strategic leadership role, overseeing the Sales and Bid functions while ensuring the delivery of ambitious revenue and profitability targets. The Strategic Growth Director will play a key role in identifying new business opportunities, retaining key accounts and supporting the long-term growth of the organisation. Key Responsibilities Commercial Leadership (Commercial Director, Sales Director) Develop and deliver the company's commercial growth strategy. Own annual revenue, profitability and pipeline targets. Identify new markets, services and strategic partnership opportunities. Provide commercial forecasting, reporting and insight to the Board. Support the Executive Team in delivering long-term business objectives. Maximise commercial opportunities through networking, industry events and strategic relationship management. Ensure robust sales governance, pipeline management and commercial performance reporting. Client Relationship Management Develop and maintain relationships with key clients and stakeholders. Act as Executive Sponsor for strategic accounts. Identify opportunities for account growth and cross-selling. Ensure exceptional client service, satisfaction and retention. Represent the business at senior client meetings and industry events. Sales, Bids & Marketing The Strategic Growth Director will lead the Sales and Bid Management teams. Oversee major tenders, framework submissions and commercial proposals. Support the development of marketing campaigns, social media activity and brand awareness initiatives. Conduct market research and competitor analysis to identify emerging trends and new opportunities. Promote the company's brand across relevant industry sectors and networking events. Leadership & Team Development Lead, mentor and develop a high-performing commercial team. Recruit, coach and retain future commercial talent. Foster a collaborative, relationship-focused sales culture. Work closely with Operations, HR, Finance and Compliance to deliver exceptional customer outcomes. The successful candidate will demonstrate: A minimum of five years' experience in a senior Commercial, Sales or Business Development leadership role. Commercial Manager, Commercial Director, Sales Director A proven track record of delivering revenue growth and securing major contracts. Previous experience within the security sector. Strong knowledge of tendering, procurement and commercial negotiations. Experience developing and managing high-value client relationships. Excellent understanding of complex B2B sales methodologies, account management and strategic business development. Strong commercial acumen with the ability to translate strategy into measurable business outcomes. Excellent forecasting, pipeline management and commercial reporting skills. Proficiency with Microsoft Office, CRM platforms and LinkedIn Sales Navigator. Excellent communication, presentation, negotiation and stakeholder management skills. Full right to work in the UK with a five-year checkable employment history. Personal Attributes We're looking for someone who is: A credible and influential communicator. Commercially astute with a strategic mindset. Self-motivated, driven and results-focused. An inspirational leader who develops high-performing teams. Comfortable engaging with senior executives, board members and key stakeholders. Willing to travel throughout the UK and occasionally internationally. Desirable Experience Aviation security experience would be advantageous. What s on offer: In return, our client offers an excellent package commensurate with the seniority of the role, together with genuine opportunities for career development and the chance to play a pivotal role in the continued growth of a leading security and aviation services provider. The package includes: Competitive six-figure basic salary Bonus/commission Car/allowance Pension Private healthcare Hybrid working Professional development Executive-level career progression Commercial director, commercial manager, sales director, Strategic Growth Director
Are you an experienced B2B SaaS sales professional looking to join a growing software business where you'll genuinely influence the future of the sales function? This is an exciting opportunity in a high-growth technology company that has ambitious plans to significantly increase recurring revenue over the next few years. With a strong product, impressive customer retention and exciting AI capabilities launching soon, you'll be joining at the perfect time. You'll report into an experienced Chief Revenue Officer who is investing heavily in building a best-in-class sales organisation, providing coaching, sales methodology training and the opportunity to develop your career as the business scales. The Role You'll be responsible for managing the full sales cycle, selling a subscription-based SaaS platform alongside add-ons like professional and managed services. You will engage senior decision makers including CEOs, Finance Directors, IT Directors and Operational leaders to understand their challenges and demonstrate how the platform can deliver value. This is a genuine consultative sales role where success comes from building relationships and managing complex buying journeys. You'll be part of a small Sales team so there is a steady flow of qualified inbound opportunities from marketing, whilst also generating your own pipeline through proactive business development. What You'll Be Doing Managing the complete sales process from qualification through to close Selling SaaS subscriptions Engaging multiple stakeholders across customer organisations Working alongside pre-sales consultants on more technical opportunities Building and maintaining a healthy sales pipeline Developing existing customer relationships through upselling and cross-selling Achieving quarterly revenue targets About you: You understand the numbers behind successful sales and can confidently talk about your pipeline and numbers. Proven success selling B2B SaaS solutions Experience managing sales cycles of 3+ months A track record of closing high value deals Experience selling to multiple senior stakeholders Strong discovery and consultative selling skills Excellent commercial awareness and deal control Experience selling CRM, business software, enterprise applications or other subscription-based technology would be highly beneficial. Why Join? You'll join a growing business where you'll have real influence, direct access to senior leadership and the opportunity to help shape the future of the commercial team. Salary up to £70,000 (DOE) base salary + commission structure Qualified inbound leads Hybrid working (Reading office), 3x days office-based Permanent opportunity We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Aug 08, 2026
Full time
Are you an experienced B2B SaaS sales professional looking to join a growing software business where you'll genuinely influence the future of the sales function? This is an exciting opportunity in a high-growth technology company that has ambitious plans to significantly increase recurring revenue over the next few years. With a strong product, impressive customer retention and exciting AI capabilities launching soon, you'll be joining at the perfect time. You'll report into an experienced Chief Revenue Officer who is investing heavily in building a best-in-class sales organisation, providing coaching, sales methodology training and the opportunity to develop your career as the business scales. The Role You'll be responsible for managing the full sales cycle, selling a subscription-based SaaS platform alongside add-ons like professional and managed services. You will engage senior decision makers including CEOs, Finance Directors, IT Directors and Operational leaders to understand their challenges and demonstrate how the platform can deliver value. This is a genuine consultative sales role where success comes from building relationships and managing complex buying journeys. You'll be part of a small Sales team so there is a steady flow of qualified inbound opportunities from marketing, whilst also generating your own pipeline through proactive business development. What You'll Be Doing Managing the complete sales process from qualification through to close Selling SaaS subscriptions Engaging multiple stakeholders across customer organisations Working alongside pre-sales consultants on more technical opportunities Building and maintaining a healthy sales pipeline Developing existing customer relationships through upselling and cross-selling Achieving quarterly revenue targets About you: You understand the numbers behind successful sales and can confidently talk about your pipeline and numbers. Proven success selling B2B SaaS solutions Experience managing sales cycles of 3+ months A track record of closing high value deals Experience selling to multiple senior stakeholders Strong discovery and consultative selling skills Excellent commercial awareness and deal control Experience selling CRM, business software, enterprise applications or other subscription-based technology would be highly beneficial. Why Join? You'll join a growing business where you'll have real influence, direct access to senior leadership and the opportunity to help shape the future of the commercial team. Salary up to £70,000 (DOE) base salary + commission structure Qualified inbound leads Hybrid working (Reading office), 3x days office-based Permanent opportunity We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Reed is delighted to be partnering with a growing organisation in the search for a Revenue Officer. This is a fantastic opportunity for a commercially minded operations professional to take ownership of contract management, billing processes, revenue reporting, and operational efficiency across the business. Working closely with Business Development, Client Services, and Finance teams, you will ensure accurate contract administration, billing integrity, revenue visibility, and process consistency while leading improvements across the commercial function. Key Responsibilities Manage client contract lifecycles, including renewals, upsells, scope changes, and rate cards. Oversee monthly billing, invoicing, retainers, and revenue reconciliation. Maintain accurate client, revenue, and contract records within CRM and finance systems. Produce regular revenue, billing, and account performance reports for leadership teams. Monitor account health and identify potential revenue leakage or churn risks. Improve workflows between sales, client services, and finance functions. Drive process improvements and automation initiatives across the revenue cycle. Ensure robust data integrity and compliance across commercial systems. Support and guide team members on commercial processes and operational best practice. Deliver training on systems, procedures, and contract standards. Candidate Profile The successful candidate is likely to come from a Commercial Operations, Revenue Operations, Billing Management, Client Finance, or Agency Operations background and will possess: Previous experience managing client contracts, billing, invoicing, and revenue reporting. Strong commercial awareness and financial acumen. Experience leading teams, projects, or operational workflows. Excellent attention to detail and a commitment to data accuracy. Strong stakeholder management and communication skills. Experience using CRM, accounting, and project management systems. A proactive approach to problem-solving and process improvement. Experience & Qualifications Minimum 3 years' experience within commercial operations, revenue operations, billing, contracts, or client finance. Around 2 years' experience leading a team, function, or operational process. Experience within an agency, professional services, consultancy, or B2B environment would be advantageous. Qualified by Experience (QBE) or part-qualified AAT, ACA, ACCA, or CIMA. Full professional qualification desirable but not essential. What's on Offer Opportunity to play a key role in a growing business. High level of autonomy and visibility with senior leadership. Collaborative and values-driven culture. Genuine opportunity to improve processes and influence commercial performance. If you're an experienced commercial operations professional looking for a role where you can make a real impact, we'd love to hear from you.
Aug 08, 2026
Seasonal
Reed is delighted to be partnering with a growing organisation in the search for a Revenue Officer. This is a fantastic opportunity for a commercially minded operations professional to take ownership of contract management, billing processes, revenue reporting, and operational efficiency across the business. Working closely with Business Development, Client Services, and Finance teams, you will ensure accurate contract administration, billing integrity, revenue visibility, and process consistency while leading improvements across the commercial function. Key Responsibilities Manage client contract lifecycles, including renewals, upsells, scope changes, and rate cards. Oversee monthly billing, invoicing, retainers, and revenue reconciliation. Maintain accurate client, revenue, and contract records within CRM and finance systems. Produce regular revenue, billing, and account performance reports for leadership teams. Monitor account health and identify potential revenue leakage or churn risks. Improve workflows between sales, client services, and finance functions. Drive process improvements and automation initiatives across the revenue cycle. Ensure robust data integrity and compliance across commercial systems. Support and guide team members on commercial processes and operational best practice. Deliver training on systems, procedures, and contract standards. Candidate Profile The successful candidate is likely to come from a Commercial Operations, Revenue Operations, Billing Management, Client Finance, or Agency Operations background and will possess: Previous experience managing client contracts, billing, invoicing, and revenue reporting. Strong commercial awareness and financial acumen. Experience leading teams, projects, or operational workflows. Excellent attention to detail and a commitment to data accuracy. Strong stakeholder management and communication skills. Experience using CRM, accounting, and project management systems. A proactive approach to problem-solving and process improvement. Experience & Qualifications Minimum 3 years' experience within commercial operations, revenue operations, billing, contracts, or client finance. Around 2 years' experience leading a team, function, or operational process. Experience within an agency, professional services, consultancy, or B2B environment would be advantageous. Qualified by Experience (QBE) or part-qualified AAT, ACA, ACCA, or CIMA. Full professional qualification desirable but not essential. What's on Offer Opportunity to play a key role in a growing business. High level of autonomy and visibility with senior leadership. Collaborative and values-driven culture. Genuine opportunity to improve processes and influence commercial performance. If you're an experienced commercial operations professional looking for a role where you can make a real impact, we'd love to hear from you.
Chief Revenue Officer: Production Software Location: UK (Remote London or Manchester) Build a category-leading sales function in an industry that matters. The Opportunity The production and media industry is scaling fast. Behind every major film, TV show, and content production is complex operational machinery: budgeting, crew coordination, timelines, analytics click apply for full job details
Aug 08, 2026
Full time
Chief Revenue Officer: Production Software Location: UK (Remote London or Manchester) Build a category-leading sales function in an industry that matters. The Opportunity The production and media industry is scaling fast. Behind every major film, TV show, and content production is complex operational machinery: budgeting, crew coordination, timelines, analytics click apply for full job details
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 08, 2026
Full time
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Head of Distribution Property MGA UK-based with regular broker travel £85,000 + future bonus and equity opportunity Are you an experienced property insurance professional who knows how to open doors, build influential broker relationships and turn a distribution strategy into profitable GWP? This is an opportunity to join the founding leadership team of an ambitious new Property MGA and build its distribution function from the ground up. Working alongside the Chief Underwriting Officer and Head of Underwriting, you will have genuine influence over the broker proposition, underwriting strategy and future direction of the business. There is no rigid corporate playbook waiting for you. You will identify the right broker partners, create the distribution strategy and establish how opportunities are measured, developed and converted. The opportunity As Head of Distribution, you will take ownership of broker development across the UK. You will build relationships with regional, independent and national commercial brokers, identify profitable books and schemes, and develop partnerships capable of delivering sustainable growth. This is not simply a diary-filling broker development role. You will be expected to understand the commercial impact of your activity, identify which relationships are producing results and change the approach when something is not working. When money is invested in networking, hospitality or industry events, you should be able to demonstrate how that activity translates into opportunities, pipeline and GWP. Where the return is not there, you will recommend a smarter approach. You will also have input into underwriting decisions, helping ensure the distribution strategy remains aligned with appetite, capacity and profitability. As part of the senior leadership team, you may attend occasional capacity meetings, giving you a broader understanding of how the MGA is built, funded and scaled. What you ll be doing Building and delivering the MGA s UK distribution strategy Developing relationships with commercial insurance brokers Identifying profitable books, schemes and portfolio-transfer opportunities Securing and onboarding new broker partners Creating and managing a measurable development pipeline Representing the MGA at broker meetings and industry events Conducting regular broker visits across the UK Working closely with the CUO and Head of Underwriting Providing commercial input into underwriting appetite and decisions Measuring the return from networking and broker engagement Supporting capacity discussions and strategic planning Helping shape the culture and structure of the business Recruiting and developing a distribution team as the MGA grows What you ll need You must be an outstanding relationship builder with experience in commercial or residential property insurance. You may currently work within an MGA, underwriting agency, insurer or specialist broking environment, but you must understand how to build successful and profitable broker relationships. You should also bring: A strong network across the UK commercial broking market Experience developing profitable broker partnerships A strategic rather than purely transactional approach The ability to translate activity into pipeline, revenue and GWP A good understanding of underwriting appetite and portfolio quality Confidence influencing and challenging senior stakeholders Excellent presentation and communication skills A bright, outgoing and commercially driven personality The ability to create structure from a blank page A willingness to travel regularly throughout the UK Your location is less important than your ability to remain visible in the market. You will spend significant time meeting brokers around the country, although you must also be able to attend periodic meetings in South Woodford or Central London. Salary and future reward The initial salary is up to £85,000 . Bonus and equity will be introduced once the business reaches profitability, anticipated at approximately £3.5 million GWP . At that stage, the leadership team intends to review and renegotiate the overall reward packages. This gives you the opportunity to help build the value of the business and participate in the future success you have helped create. About the company You will be joining a well-backed Property MGA with ambitious plans to establish a significant presence in the market. The business is being built by experienced insurance leaders who want to create a commercially disciplined, relationship-led and profitable MGA. The focus is not growth at any cost. It is about building strong broker partnerships, attracting profitable portfolios and creating a business with genuine long-term value. This is a rare opportunity to join at the beginning, shape the strategy and build a distribution operation with your fingerprints all over it. Do not worry if your CV is not fully up to date. Send us what you have, and we can take care of the polished version later.
Aug 08, 2026
Full time
Head of Distribution Property MGA UK-based with regular broker travel £85,000 + future bonus and equity opportunity Are you an experienced property insurance professional who knows how to open doors, build influential broker relationships and turn a distribution strategy into profitable GWP? This is an opportunity to join the founding leadership team of an ambitious new Property MGA and build its distribution function from the ground up. Working alongside the Chief Underwriting Officer and Head of Underwriting, you will have genuine influence over the broker proposition, underwriting strategy and future direction of the business. There is no rigid corporate playbook waiting for you. You will identify the right broker partners, create the distribution strategy and establish how opportunities are measured, developed and converted. The opportunity As Head of Distribution, you will take ownership of broker development across the UK. You will build relationships with regional, independent and national commercial brokers, identify profitable books and schemes, and develop partnerships capable of delivering sustainable growth. This is not simply a diary-filling broker development role. You will be expected to understand the commercial impact of your activity, identify which relationships are producing results and change the approach when something is not working. When money is invested in networking, hospitality or industry events, you should be able to demonstrate how that activity translates into opportunities, pipeline and GWP. Where the return is not there, you will recommend a smarter approach. You will also have input into underwriting decisions, helping ensure the distribution strategy remains aligned with appetite, capacity and profitability. As part of the senior leadership team, you may attend occasional capacity meetings, giving you a broader understanding of how the MGA is built, funded and scaled. What you ll be doing Building and delivering the MGA s UK distribution strategy Developing relationships with commercial insurance brokers Identifying profitable books, schemes and portfolio-transfer opportunities Securing and onboarding new broker partners Creating and managing a measurable development pipeline Representing the MGA at broker meetings and industry events Conducting regular broker visits across the UK Working closely with the CUO and Head of Underwriting Providing commercial input into underwriting appetite and decisions Measuring the return from networking and broker engagement Supporting capacity discussions and strategic planning Helping shape the culture and structure of the business Recruiting and developing a distribution team as the MGA grows What you ll need You must be an outstanding relationship builder with experience in commercial or residential property insurance. You may currently work within an MGA, underwriting agency, insurer or specialist broking environment, but you must understand how to build successful and profitable broker relationships. You should also bring: A strong network across the UK commercial broking market Experience developing profitable broker partnerships A strategic rather than purely transactional approach The ability to translate activity into pipeline, revenue and GWP A good understanding of underwriting appetite and portfolio quality Confidence influencing and challenging senior stakeholders Excellent presentation and communication skills A bright, outgoing and commercially driven personality The ability to create structure from a blank page A willingness to travel regularly throughout the UK Your location is less important than your ability to remain visible in the market. You will spend significant time meeting brokers around the country, although you must also be able to attend periodic meetings in South Woodford or Central London. Salary and future reward The initial salary is up to £85,000 . Bonus and equity will be introduced once the business reaches profitability, anticipated at approximately £3.5 million GWP . At that stage, the leadership team intends to review and renegotiate the overall reward packages. This gives you the opportunity to help build the value of the business and participate in the future success you have helped create. About the company You will be joining a well-backed Property MGA with ambitious plans to establish a significant presence in the market. The business is being built by experienced insurance leaders who want to create a commercially disciplined, relationship-led and profitable MGA. The focus is not growth at any cost. It is about building strong broker partnerships, attracting profitable portfolios and creating a business with genuine long-term value. This is a rare opportunity to join at the beginning, shape the strategy and build a distribution operation with your fingerprints all over it. Do not worry if your CV is not fully up to date. Send us what you have, and we can take care of the polished version later.
Business Development Manager Location: Hybrid (Cardiff office available) Salary: 60,000 basic + Uncapped Commission (OTE 100,000+) Yolk Recruitment is supporting a fast-growing technology consultancy in the search for an experienced Business Development Manager to drive growth across the public sector. This is an exciting opportunity for a commercially focused sales professional with experience selling technology or digital solutions into the public sector. You'll play a pivotal role in identifying and creating new business opportunities before formal procurement begins, building long-term relationships with senior stakeholders and developing strategic partnerships that support continued growth. The role offers a blend of new business development, strategic account growth and framework engagement, making it ideal for someone who enjoys consultative sales and influencing large-scale opportunities. What you'll be doing New Business Development Identify and develop new public sector opportunities before they enter formal procurement. Build relationships with senior stakeholders including IT Directors, Heads of Digital, Chief Digital Officers and other key decision-makers. Take a consultative approach to understand customer challenges and position tailored technology solutions. Identify opportunities for direct awards, framework call-offs and pre-procurement engagements. Develop a strong pipeline of qualified opportunities across Local Authorities, Higher Education institutions and Housing Associations. Attend networking events, conferences and industry functions to build relationships and generate new business. Support bid and tender submissions where appropriate. Strategic Partnerships & Frameworks Support the organisation's growth through established public sector procurement frameworks. Develop relationships with strategic partners to create new revenue opportunities. Collaborate with internal teams on framework opportunities and partnership-led bids. Help strengthen the organisation's presence across key public sector markets. Reporting & Performance You'll be responsible for maintaining accurate sales activity and forecasting, including: Weekly pipeline reviews and revenue forecasting. Maintaining detailed CRM records, customer contacts and opportunity updates. Creating and managing strategic account plans. Tracking activity against agreed business development targets and KPIs. Providing regular commercial updates to senior leadership. What we're looking for Proven experience in Business Development, Account Management or Sales within the technology, software or digital services sector. Experience selling into public sector organisations such as Local Authorities, Higher Education or Housing Associations. A strong understanding of public sector procurement processes, frameworks and stakeholder engagement. Demonstrable success in generating new business and managing complex sales cycles. Excellent relationship-building skills with the ability to engage senior decision-makers. A consultative sales approach with strong commercial awareness. Experience managing CRM systems, sales forecasting and pipeline reporting. Self-motivated, organised and comfortable managing a remote territory. What's on offer? 60,000 basic salary Uncapped commission with realistic OTE of 100,000+ Remote or hybrid working with flexibility Opportunity to join a rapidly growing technology consultancy with ambitious expansion plans The chance to shape and grow a strategic public sector portfolio Excellent career progression opportunities within a high-growth business Collaborative and supportive team environment
Aug 08, 2026
Full time
Business Development Manager Location: Hybrid (Cardiff office available) Salary: 60,000 basic + Uncapped Commission (OTE 100,000+) Yolk Recruitment is supporting a fast-growing technology consultancy in the search for an experienced Business Development Manager to drive growth across the public sector. This is an exciting opportunity for a commercially focused sales professional with experience selling technology or digital solutions into the public sector. You'll play a pivotal role in identifying and creating new business opportunities before formal procurement begins, building long-term relationships with senior stakeholders and developing strategic partnerships that support continued growth. The role offers a blend of new business development, strategic account growth and framework engagement, making it ideal for someone who enjoys consultative sales and influencing large-scale opportunities. What you'll be doing New Business Development Identify and develop new public sector opportunities before they enter formal procurement. Build relationships with senior stakeholders including IT Directors, Heads of Digital, Chief Digital Officers and other key decision-makers. Take a consultative approach to understand customer challenges and position tailored technology solutions. Identify opportunities for direct awards, framework call-offs and pre-procurement engagements. Develop a strong pipeline of qualified opportunities across Local Authorities, Higher Education institutions and Housing Associations. Attend networking events, conferences and industry functions to build relationships and generate new business. Support bid and tender submissions where appropriate. Strategic Partnerships & Frameworks Support the organisation's growth through established public sector procurement frameworks. Develop relationships with strategic partners to create new revenue opportunities. Collaborate with internal teams on framework opportunities and partnership-led bids. Help strengthen the organisation's presence across key public sector markets. Reporting & Performance You'll be responsible for maintaining accurate sales activity and forecasting, including: Weekly pipeline reviews and revenue forecasting. Maintaining detailed CRM records, customer contacts and opportunity updates. Creating and managing strategic account plans. Tracking activity against agreed business development targets and KPIs. Providing regular commercial updates to senior leadership. What we're looking for Proven experience in Business Development, Account Management or Sales within the technology, software or digital services sector. Experience selling into public sector organisations such as Local Authorities, Higher Education or Housing Associations. A strong understanding of public sector procurement processes, frameworks and stakeholder engagement. Demonstrable success in generating new business and managing complex sales cycles. Excellent relationship-building skills with the ability to engage senior decision-makers. A consultative sales approach with strong commercial awareness. Experience managing CRM systems, sales forecasting and pipeline reporting. Self-motivated, organised and comfortable managing a remote territory. What's on offer? 60,000 basic salary Uncapped commission with realistic OTE of 100,000+ Remote or hybrid working with flexibility Opportunity to join a rapidly growing technology consultancy with ambitious expansion plans The chance to shape and grow a strategic public sector portfolio Excellent career progression opportunities within a high-growth business Collaborative and supportive team environment
ROLE OVERVIEW We are looking for a proactive and highly organised Marketing Department Coordinator to support the smooth running of the Growth & Marketing function across K3 Advisory Group. This role is the operational backbone of the department, ensuring workflows, briefs, and resources are managed effectively across a fast-paced, multi-brand environment. You will work closely with discipline leads and brand managers to keep roadmaps on track, deadlines met, and stakeholders informed. Reporting into the Chief Growth Officer, you will play a central role in enabling the team to deliver against commercial objectives across all funnel stages. COMMERCIAL OBJECTIVES • Department efficiency (SLAs met) KEY RESPONSIBILITIES Leadership & Management - • Monday set-up • Workflow management • Briefing management • Deadline & delivery management • Resource allocation • Supplier management • Sales enablement Functional Responsibilities - • You will own project and task tracking across the department, keeping every piece of work visible and on track from kick-off through to completion. • You will track how the central resource pool is allocated against tiered BUs, brands and verticals, helping leadership align capacity to current and forecasted revenue - including emerging and high-growth areas. • You will manage inbound requests and ticketing, acting as the front door for the department and making sure nothing falls through the cracks. • You will own and maintain the department roadmap, keeping it accurate and current as priorities shift. • You will manage the department's editorial calendar, coordinating content and campaign timing across the team. • You will be the go-to point of contact for stakeholder communication, keeping people informed and aligned. • You will manage briefs cross-functionally and by channel, working closely with brand managers and discipline leads to keep requirements clear and complete. • You will manage the playbook process, running QA checks ahead of sign-off to protect quality and consistency. • You will manage channel checklists through to ticket completion, ensuring every step is delivered to standard. • You will own the approval workflow, keeping projects moving smoothly through every stage of sign-off. • You will manage suppliers - handling support requests and orders - and own contract management from onboarding through to notice and renewal. • You will support the sales team with toolkits, managing and creating templates that help them sell K3's services with confidence. KEY PERFORMANCE MEASURES • Delivery - projects/tasks delivered on time, average turnaround time • Quality - briefing completion to channel execution against playbooks • Budget - in budget / resource allocation met • Stakeholder satisfaction • Roadmaps - management & maintenance (always up-to-date) • Campaign performance - commercial targets met WHAT WE OFFER • Competitive salary, commensurate with experience and seniority • Performance-related bonus linked to individual and business outcomes • Hybrid and flexible working arrangements • Structured professional development budget and learning opportunities • Pension and healthcare options • Exposure to a broad and diverse portfolio of professional services businesses across K3 Advisory Group • A fast-paced, commercially driven environment with real scope for career progression K3 Advisory Group is an equal opportunities employer. This job specification sets out the principal responsibilities for this role and is not an exhaustive list of duties. Responsibilities may evolve over time in line with the needs of the business.
Aug 08, 2026
Full time
ROLE OVERVIEW We are looking for a proactive and highly organised Marketing Department Coordinator to support the smooth running of the Growth & Marketing function across K3 Advisory Group. This role is the operational backbone of the department, ensuring workflows, briefs, and resources are managed effectively across a fast-paced, multi-brand environment. You will work closely with discipline leads and brand managers to keep roadmaps on track, deadlines met, and stakeholders informed. Reporting into the Chief Growth Officer, you will play a central role in enabling the team to deliver against commercial objectives across all funnel stages. COMMERCIAL OBJECTIVES • Department efficiency (SLAs met) KEY RESPONSIBILITIES Leadership & Management - • Monday set-up • Workflow management • Briefing management • Deadline & delivery management • Resource allocation • Supplier management • Sales enablement Functional Responsibilities - • You will own project and task tracking across the department, keeping every piece of work visible and on track from kick-off through to completion. • You will track how the central resource pool is allocated against tiered BUs, brands and verticals, helping leadership align capacity to current and forecasted revenue - including emerging and high-growth areas. • You will manage inbound requests and ticketing, acting as the front door for the department and making sure nothing falls through the cracks. • You will own and maintain the department roadmap, keeping it accurate and current as priorities shift. • You will manage the department's editorial calendar, coordinating content and campaign timing across the team. • You will be the go-to point of contact for stakeholder communication, keeping people informed and aligned. • You will manage briefs cross-functionally and by channel, working closely with brand managers and discipline leads to keep requirements clear and complete. • You will manage the playbook process, running QA checks ahead of sign-off to protect quality and consistency. • You will manage channel checklists through to ticket completion, ensuring every step is delivered to standard. • You will own the approval workflow, keeping projects moving smoothly through every stage of sign-off. • You will manage suppliers - handling support requests and orders - and own contract management from onboarding through to notice and renewal. • You will support the sales team with toolkits, managing and creating templates that help them sell K3's services with confidence. KEY PERFORMANCE MEASURES • Delivery - projects/tasks delivered on time, average turnaround time • Quality - briefing completion to channel execution against playbooks • Budget - in budget / resource allocation met • Stakeholder satisfaction • Roadmaps - management & maintenance (always up-to-date) • Campaign performance - commercial targets met WHAT WE OFFER • Competitive salary, commensurate with experience and seniority • Performance-related bonus linked to individual and business outcomes • Hybrid and flexible working arrangements • Structured professional development budget and learning opportunities • Pension and healthcare options • Exposure to a broad and diverse portfolio of professional services businesses across K3 Advisory Group • A fast-paced, commercially driven environment with real scope for career progression K3 Advisory Group is an equal opportunities employer. This job specification sets out the principal responsibilities for this role and is not an exhaustive list of duties. Responsibilities may evolve over time in line with the needs of the business.
Head of Finance, Procurement & Shared Services Transformation Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London / Hybrid Build a consulting practice, not just join one. Partner with CFOs, CPOs and senior Government leaders. Lead Finance, Procurement and Shared Services transformation at scale. Shape a new consulting capability backed by a major established organisation. The Opportunity This is a unique opportunity to form part of the leadership team for a newly established consulting capability within a major international technology, business services and transformation organisation. The organisation has significant scale, established client relationships and proven capability across consulting, technology, AI-enabled transformation, business process services and operational delivery. The opportunity is to build and lead a specialist Finance, Procurement and Shared Services Transformation consulting practice within that wider platform. You will work with CFOs, Finance Directors, Chief Procurement Officers, COOs, Transformation Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider leadership teams to design and deliver finance, procurement, shared services and broader cost transformation outcomes. This role is designed for an experienced consulting professional who wants to shape something from the start: driving growth, leading major bids, setting up a new team and delivering complex transformation programmes. The role combines advisory-led transformation with industrialised, scalable delivery. You will act as the bridge between strategy and execution, shaping transformation agendas while ensuring they are successfully delivered at scale through operational, AI and technology-enabled capability. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the Finance, Procurement and Shared Services Transformation consulting vision, market positioning, value propositions, commercial models and go-to-market plans. Build and maintain C-suite relationships with CFOs, Finance Directors, Chief Procurement Officers, Transformation Leaders, COOs and senior public sector stakeholders. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and large-scale transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored recommendations and solutions to meet client needs. Leverage an existing client network to drive growth and account expansion. Drive thought leadership and support marketing events, including conference speaking and client roundtables. Client Delivery & Engagement Leadership Lead end-to-end Finance, Procurement and Shared Services transformation programmes from strategy through to implementation and benefits realisation. Act as Engagement Lead on large-scale programmes and provide senior oversight, SME input and relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure seamless alignment between consulting outputs and scalable operational delivery models. Deliver measurable outcomes including cost reduction, working capital improvement, process efficiency, service improvement and revenue uplift. Practice Development & Leadership Build and grow a differentiated Finance, Procurement and Shared Services consulting practice. Develop consulting-specific and integrated offerings combining advisory, technology and delivery. Create reusable assets, methodologies and thought leadership showcasing end-to-end transformation capability. Strengthen collaboration between consulting and delivery teams. Recruit, coach and develop consulting talent. Own revenue, margin and utilisation targets for the practice. Essential Skills & Experience Extensive experience in technology-enabled finance, procurement, shared services or cost transformation. Strong consulting background or significant experience scoping and leading complex transformation within relevant sectors. Existing network of senior clients across Government, Public Sector, Financial Services, Utilities or other regulated environments. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Experience developing innovative technology-enabled solutions that address complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting practices, propositions, methodologies and go-to-market plans. Subject matter expertise across FP&A, Record-to-Report, Order-to-Cash, Procure-to-Pay, sourcing, invoice processing, revenue optimisation, treasury, working capital improvement and controls automation. Experience of Target Operating Model design, shared services, Global Business Services, process re-engineering, performance management and KPI frameworks. Knowledge of ERP transformation, digital procurement platforms, automation and data-driven decision making. Why Join? This is an opportunity to create and lead a specialist consulting practice with the backing of a major established organisation. You will have the autonomy to shape the market proposition, build a team, lead major bids and deliver meaningful transformation across Government and complex regulated environments. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.
Aug 07, 2026
Full time
Head of Finance, Procurement & Shared Services Transformation Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London / Hybrid Build a consulting practice, not just join one. Partner with CFOs, CPOs and senior Government leaders. Lead Finance, Procurement and Shared Services transformation at scale. Shape a new consulting capability backed by a major established organisation. The Opportunity This is a unique opportunity to form part of the leadership team for a newly established consulting capability within a major international technology, business services and transformation organisation. The organisation has significant scale, established client relationships and proven capability across consulting, technology, AI-enabled transformation, business process services and operational delivery. The opportunity is to build and lead a specialist Finance, Procurement and Shared Services Transformation consulting practice within that wider platform. You will work with CFOs, Finance Directors, Chief Procurement Officers, COOs, Transformation Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider leadership teams to design and deliver finance, procurement, shared services and broader cost transformation outcomes. This role is designed for an experienced consulting professional who wants to shape something from the start: driving growth, leading major bids, setting up a new team and delivering complex transformation programmes. The role combines advisory-led transformation with industrialised, scalable delivery. You will act as the bridge between strategy and execution, shaping transformation agendas while ensuring they are successfully delivered at scale through operational, AI and technology-enabled capability. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the Finance, Procurement and Shared Services Transformation consulting vision, market positioning, value propositions, commercial models and go-to-market plans. Build and maintain C-suite relationships with CFOs, Finance Directors, Chief Procurement Officers, Transformation Leaders, COOs and senior public sector stakeholders. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and large-scale transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored recommendations and solutions to meet client needs. Leverage an existing client network to drive growth and account expansion. Drive thought leadership and support marketing events, including conference speaking and client roundtables. Client Delivery & Engagement Leadership Lead end-to-end Finance, Procurement and Shared Services transformation programmes from strategy through to implementation and benefits realisation. Act as Engagement Lead on large-scale programmes and provide senior oversight, SME input and relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure seamless alignment between consulting outputs and scalable operational delivery models. Deliver measurable outcomes including cost reduction, working capital improvement, process efficiency, service improvement and revenue uplift. Practice Development & Leadership Build and grow a differentiated Finance, Procurement and Shared Services consulting practice. Develop consulting-specific and integrated offerings combining advisory, technology and delivery. Create reusable assets, methodologies and thought leadership showcasing end-to-end transformation capability. Strengthen collaboration between consulting and delivery teams. Recruit, coach and develop consulting talent. Own revenue, margin and utilisation targets for the practice. Essential Skills & Experience Extensive experience in technology-enabled finance, procurement, shared services or cost transformation. Strong consulting background or significant experience scoping and leading complex transformation within relevant sectors. Existing network of senior clients across Government, Public Sector, Financial Services, Utilities or other regulated environments. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Experience developing innovative technology-enabled solutions that address complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting practices, propositions, methodologies and go-to-market plans. Subject matter expertise across FP&A, Record-to-Report, Order-to-Cash, Procure-to-Pay, sourcing, invoice processing, revenue optimisation, treasury, working capital improvement and controls automation. Experience of Target Operating Model design, shared services, Global Business Services, process re-engineering, performance management and KPI frameworks. Knowledge of ERP transformation, digital procurement platforms, automation and data-driven decision making. Why Join? This is an opportunity to create and lead a specialist consulting practice with the backing of a major established organisation. You will have the autonomy to shape the market proposition, build a team, lead major bids and deliver meaningful transformation across Government and complex regulated environments. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.
Head of Financial Planning & Business Partnering Hybrid Working Local Authority Permanent 37 Hours Per Week £63,280 - £75,805 per annum + £5,769 Service Manager Allowance Reed Finance is partnering with a well-established Local Authority to recruit a Head of Financial Planning & Business Partnering . Reporting to the Chief Finance Officer , this key leadership role will oversee the Council's financial planning framework, annual budget-setting process, Medium-Term Financial Strategy (MTFS) and Finance Business Partnering service. This is an excellent opportunity for an experienced finance professional to influence strategic decision-making, support senior leaders and elected members, and help ensure the Council's long-term financial sustainability. The Role You will lead the delivery of the Council's annual revenue budget and MTFS, ensuring robust financial planning and effective resource management. You will also manage the Finance Business Partnering team, providing high-quality financial support, challenge and guidance across Council services. Key Responsibilities Lead the annual revenue budget-setting process through to Council approval. Develop and maintain medium-term financial forecasts and projections. Assess the impact of Local Government Finance Settlements. Support forecasting of Council Tax and Business Rates income. Identify budget pressures, efficiencies and savings opportunities. Produce budget, MTFS and financial outlook reports for senior leadership and Members. Lead and develop the Finance Business Partnering function. Oversee budget monitoring, forecasting and financial performance reporting. Manage revenue year-end closure and support statutory accounts and audit requirements. Ensure accurate completion of statutory financial returns. Act as a trusted financial adviser to Directors, senior managers and elected members. About You You will be a qualified finance professional with significant leadership experience and a strong understanding of local government finance. Essential Requirements Qualified accountant (CIPFA preferred; ACA, ACCA or CIMA considered). Experience in a senior finance leadership role. Strong knowledge of budgeting, financial planning and financial management within local government or a similar public sector environment. Experience leading complex budget-setting and medium-term financial planning processes. Understanding of Council Tax, Business Rates and local government funding mechanisms. Proven ability to lead and develop finance teams. Strong analytical, financial systems and Excel skills. Excellent communication and stakeholder management skills. Ability to present complex financial information to a range of audiences. Commitment to continuous improvement and organisational change. What's on Offer? Salary of £63,280 - £75,805 £5,769 Service Manager Allowance Permanent position 37-hour working week Hybrid working arrangement Local Government Pension Scheme and benefits package Opportunity to work closely with the Chief Finance Officer and senior leadership team Lead an experienced finance team and influence key strategic decisions Reed Finance is acting as an employment agency on behalf of our Local Authority client. Apply today or contact Reed Finance for a confidential discussion.
Aug 07, 2026
Full time
Head of Financial Planning & Business Partnering Hybrid Working Local Authority Permanent 37 Hours Per Week £63,280 - £75,805 per annum + £5,769 Service Manager Allowance Reed Finance is partnering with a well-established Local Authority to recruit a Head of Financial Planning & Business Partnering . Reporting to the Chief Finance Officer , this key leadership role will oversee the Council's financial planning framework, annual budget-setting process, Medium-Term Financial Strategy (MTFS) and Finance Business Partnering service. This is an excellent opportunity for an experienced finance professional to influence strategic decision-making, support senior leaders and elected members, and help ensure the Council's long-term financial sustainability. The Role You will lead the delivery of the Council's annual revenue budget and MTFS, ensuring robust financial planning and effective resource management. You will also manage the Finance Business Partnering team, providing high-quality financial support, challenge and guidance across Council services. Key Responsibilities Lead the annual revenue budget-setting process through to Council approval. Develop and maintain medium-term financial forecasts and projections. Assess the impact of Local Government Finance Settlements. Support forecasting of Council Tax and Business Rates income. Identify budget pressures, efficiencies and savings opportunities. Produce budget, MTFS and financial outlook reports for senior leadership and Members. Lead and develop the Finance Business Partnering function. Oversee budget monitoring, forecasting and financial performance reporting. Manage revenue year-end closure and support statutory accounts and audit requirements. Ensure accurate completion of statutory financial returns. Act as a trusted financial adviser to Directors, senior managers and elected members. About You You will be a qualified finance professional with significant leadership experience and a strong understanding of local government finance. Essential Requirements Qualified accountant (CIPFA preferred; ACA, ACCA or CIMA considered). Experience in a senior finance leadership role. Strong knowledge of budgeting, financial planning and financial management within local government or a similar public sector environment. Experience leading complex budget-setting and medium-term financial planning processes. Understanding of Council Tax, Business Rates and local government funding mechanisms. Proven ability to lead and develop finance teams. Strong analytical, financial systems and Excel skills. Excellent communication and stakeholder management skills. Ability to present complex financial information to a range of audiences. Commitment to continuous improvement and organisational change. What's on Offer? Salary of £63,280 - £75,805 £5,769 Service Manager Allowance Permanent position 37-hour working week Hybrid working arrangement Local Government Pension Scheme and benefits package Opportunity to work closely with the Chief Finance Officer and senior leadership team Lead an experienced finance team and influence key strategic decisions Reed Finance is acting as an employment agency on behalf of our Local Authority client. Apply today or contact Reed Finance for a confidential discussion.
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we'd be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we're also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 07, 2026
Full time
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we'd be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we're also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
About the Company Our client is a global professional services business with a long-standing reputation for independence, governance expertise and trusted advisory relationships. Operating across the UK and internationally, they provide specialist entity management, board advisory and governance services to complex organisations including listed companies, financial institutions and multinational corporates. With an established platform, strong brand credibility and technical depth, the business is now focused on accelerating growth across its UK governance service lines. Role Overview This is a senior commercial appointment responsible for driving growth across UK Entity Management, Corporate Secretarial, Board Advisory and Board Effectiveness services. Reporting directly into divisional leadership, you will take ownership of developing and executing a growth strategy, building relationships with Company Secretaries, General Counsel and Chief Legal Officers across listed and complex organisations. This is a highly entrepreneurial role, requiring a self-starter with strong governance credibility, commercial instinct and the confidence to operate at board level. You will combine technical understanding with relationship-led business development to deliver sustained, double-digit growth. Key Responsibilities Develop and execute a commercial growth strategy across UK entity management and board advisory service lines Build and nurture senior-level relationships with Company Secretaries, General Counsel, Chief Legal Officers and governance leaders Identify and originate new business opportunities through networking, events, targeted outreach and market engagement Lead client pitches and presentations at board and executive level Partner closely with operational and technical teams to shape tailored client solutions Drive cross-selling opportunities across aligned governance service lines Contribute to thought leadership, market visibility and brand positioning within the CoSec and governance community Deliver sustainable and profitable revenue growth in line with strategic objectives Requirements Proven experience in business development, client leadership or commercial growth within corporate services, governance advisory, fiduciary services or adjacent professional services Strong understanding of UK company secretarial, governance and entity management environments Experience engaging with senior legal and governance stakeholders (GCs, CoSecs, CLOs, Board members) Commercially astute and comfortable building pipeline independently without heavy sales infrastructure Credible, measured communication style suited to risk-aware and compliance-led buyers Strong relationship-building capability with a long-term, trust-based approach Ability to operate with autonomy while influencing senior internal stakeholders Entrepreneurial mindset with the energy to generate momentum in a growth-focused environment
Aug 06, 2026
Full time
About the Company Our client is a global professional services business with a long-standing reputation for independence, governance expertise and trusted advisory relationships. Operating across the UK and internationally, they provide specialist entity management, board advisory and governance services to complex organisations including listed companies, financial institutions and multinational corporates. With an established platform, strong brand credibility and technical depth, the business is now focused on accelerating growth across its UK governance service lines. Role Overview This is a senior commercial appointment responsible for driving growth across UK Entity Management, Corporate Secretarial, Board Advisory and Board Effectiveness services. Reporting directly into divisional leadership, you will take ownership of developing and executing a growth strategy, building relationships with Company Secretaries, General Counsel and Chief Legal Officers across listed and complex organisations. This is a highly entrepreneurial role, requiring a self-starter with strong governance credibility, commercial instinct and the confidence to operate at board level. You will combine technical understanding with relationship-led business development to deliver sustained, double-digit growth. Key Responsibilities Develop and execute a commercial growth strategy across UK entity management and board advisory service lines Build and nurture senior-level relationships with Company Secretaries, General Counsel, Chief Legal Officers and governance leaders Identify and originate new business opportunities through networking, events, targeted outreach and market engagement Lead client pitches and presentations at board and executive level Partner closely with operational and technical teams to shape tailored client solutions Drive cross-selling opportunities across aligned governance service lines Contribute to thought leadership, market visibility and brand positioning within the CoSec and governance community Deliver sustainable and profitable revenue growth in line with strategic objectives Requirements Proven experience in business development, client leadership or commercial growth within corporate services, governance advisory, fiduciary services or adjacent professional services Strong understanding of UK company secretarial, governance and entity management environments Experience engaging with senior legal and governance stakeholders (GCs, CoSecs, CLOs, Board members) Commercially astute and comfortable building pipeline independently without heavy sales infrastructure Credible, measured communication style suited to risk-aware and compliance-led buyers Strong relationship-building capability with a long-term, trust-based approach Ability to operate with autonomy while influencing senior internal stakeholders Entrepreneurial mindset with the energy to generate momentum in a growth-focused environment
Head of People & HR Transformation Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London/Hybrid Build a consulting practice, not just join one. Work with Ministers, Senior Civil Servants and C-suite leaders. Lead large-scale workforce and HR transformation programmes. Shape a new consulting capability backed by a major established organisation. The Opportunity This is a unique opportunity to form part of the leadership team for a newly established consulting capability within a major international technology, business services and transformation organisation. The organisation is not a start-up. It is a large, well-established, enterprise-scale business with significant capability across consulting, technology, operations, AI-enabled transformation and managed services. What is new is the dedicated consulting entity and the opportunity to build a specialist People & HR Transformation practice from the beginning. You will work with HR Directors, Chief People Officers, COOs, Transformation Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider public sector leadership teams to design and deliver workforce strategies, HR operating models and large-scale sustainable transformation outcomes that put people at the centre. This role is uniquely positioned to combine advisory-led transformation with industrialised, scalable delivery. You will act as the bridge between strategy and execution, shaping transformation agendas while ensuring they are successfully delivered at scale through operational, AI and technology-enabled capability. The core objective is to drive profitable growth, win and deliver complex transformation programmes, and establish a differentiated People & HR consulting practice that achieves tangible outcomes for clients. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the People & HR consulting vision, market positioning, value propositions, commercial models and go-to-market plans. Build and maintain senior relationships with HRDs, CPOs, Transformation Leaders, COOs, Senior Civil Servants, Director-level public servants and wider executive stakeholders. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and large-scale transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored recommendations and solutions that respond to complex client needs. Use your senior client network to drive growth and account expansion. Develop thought leadership and support market-facing activity including events, roundtables and conference speaking. Client Delivery & Engagement Leadership Lead end-to-end workforce and HR transformation programmes from strategy through to implementation and benefits realisation. Act as Engagement Lead on large-scale programmes, providing senior oversight, subject matter expertise and client relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure consulting outputs are clearly aligned to scalable operational and technology-enabled delivery models. Deliver measurable outcomes for clients, including improved service performance, cost reduction, workforce effectiveness and sustainable change. Practice Development & Leadership Build and grow a differentiated People & HR Transformation consulting practice. Develop integrated offerings that combine advisory, technology, operational delivery and AI-enabled transformation. Create reusable assets, methodologies and thought leadership. Recruit, coach and develop consulting talent. Lead performance management, capability building and team development. Own revenue, margin and utilisation targets for the practice. Essential Skills & Experience Extensive experience leading workforce, people, HR or organisational transformation programmes. Strong consulting background or significant experience scoping and leading complex transformation in relevant sectors. Existing network of senior clients across Government, Public Sector, Financial Services, Utilities or other regulated environments. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Experience designing technology-enabled solutions that address complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting propositions, methodologies and go-to-market plans. Deep expertise across workforce strategy, workforce planning, HR operating models, HR shared services, HR process transformation, change management, communications and adoption. Strong commercial and financial acumen with the ability to convert client conversations into new work. Ability to lead, inspire and develop high-performing teams. Why Join? This is a rare chance to build a consulting practice from the ground up while being backed by a major, established organisation with significant scale, delivery capability, client reach and investment. You will have genuine influence over proposition development, market positioning, team growth, client strategy and revenue generation. For a senior consulting leader who wants ownership, visibility and the opportunity to build something meaningful, this is a career-defining role. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.
Aug 06, 2026
Full time
Head of People & HR Transformation Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London/Hybrid Build a consulting practice, not just join one. Work with Ministers, Senior Civil Servants and C-suite leaders. Lead large-scale workforce and HR transformation programmes. Shape a new consulting capability backed by a major established organisation. The Opportunity This is a unique opportunity to form part of the leadership team for a newly established consulting capability within a major international technology, business services and transformation organisation. The organisation is not a start-up. It is a large, well-established, enterprise-scale business with significant capability across consulting, technology, operations, AI-enabled transformation and managed services. What is new is the dedicated consulting entity and the opportunity to build a specialist People & HR Transformation practice from the beginning. You will work with HR Directors, Chief People Officers, COOs, Transformation Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider public sector leadership teams to design and deliver workforce strategies, HR operating models and large-scale sustainable transformation outcomes that put people at the centre. This role is uniquely positioned to combine advisory-led transformation with industrialised, scalable delivery. You will act as the bridge between strategy and execution, shaping transformation agendas while ensuring they are successfully delivered at scale through operational, AI and technology-enabled capability. The core objective is to drive profitable growth, win and deliver complex transformation programmes, and establish a differentiated People & HR consulting practice that achieves tangible outcomes for clients. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the People & HR consulting vision, market positioning, value propositions, commercial models and go-to-market plans. Build and maintain senior relationships with HRDs, CPOs, Transformation Leaders, COOs, Senior Civil Servants, Director-level public servants and wider executive stakeholders. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and large-scale transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored recommendations and solutions that respond to complex client needs. Use your senior client network to drive growth and account expansion. Develop thought leadership and support market-facing activity including events, roundtables and conference speaking. Client Delivery & Engagement Leadership Lead end-to-end workforce and HR transformation programmes from strategy through to implementation and benefits realisation. Act as Engagement Lead on large-scale programmes, providing senior oversight, subject matter expertise and client relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure consulting outputs are clearly aligned to scalable operational and technology-enabled delivery models. Deliver measurable outcomes for clients, including improved service performance, cost reduction, workforce effectiveness and sustainable change. Practice Development & Leadership Build and grow a differentiated People & HR Transformation consulting practice. Develop integrated offerings that combine advisory, technology, operational delivery and AI-enabled transformation. Create reusable assets, methodologies and thought leadership. Recruit, coach and develop consulting talent. Lead performance management, capability building and team development. Own revenue, margin and utilisation targets for the practice. Essential Skills & Experience Extensive experience leading workforce, people, HR or organisational transformation programmes. Strong consulting background or significant experience scoping and leading complex transformation in relevant sectors. Existing network of senior clients across Government, Public Sector, Financial Services, Utilities or other regulated environments. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Experience designing technology-enabled solutions that address complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting propositions, methodologies and go-to-market plans. Deep expertise across workforce strategy, workforce planning, HR operating models, HR shared services, HR process transformation, change management, communications and adoption. Strong commercial and financial acumen with the ability to convert client conversations into new work. Ability to lead, inspire and develop high-performing teams. Why Join? This is a rare chance to build a consulting practice from the ground up while being backed by a major, established organisation with significant scale, delivery capability, client reach and investment. You will have genuine influence over proposition development, market positioning, team growth, client strategy and revenue generation. For a senior consulting leader who wants ownership, visibility and the opportunity to build something meaningful, this is a career-defining role. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.
Growth Marketing Executive Hybrid Two Days per Week in the Office Ashford, Kent 2 days per week in the office 3 days WFH Up to £30k Are you at the beginning of your marketing career and looking for a role where you can get involved in far more than one small part of marketing? Are you full of ideas, confident enough to share them and keen to learn how successful campaigns generate genuine sales opportunities? Would you enjoy working across content, campaigns, events, outbound prospecting and lead generation within a growing international technology business? We are recruiting for a Growth Marketing Executive to join an established software company that provides digital publishing solutions to major newspaper and magazine brands around the world. This is a newly created position and an excellent opportunity for somebody who wants to build a broad foundation in growth marketing. You may already have some early marketing experience through an internship, placement year or your first role. Equally, you may be a recent graduate with a genuine interest in marketing, plenty of enthusiasm and the confidence to get involved. You will report to the Chief Revenue Officer, who will set the overall marketing and growth strategy. Your role will be to help turn that strategy into practical, measurable activity that generates leads and builds the sales pipeline. This is not a role where you will be limited to one specialist area. You will get involved in: Creating and delivering email, paid, organic and account-based marketing campaigns Supporting demand generation across the UK and international markets Researching target organisations and identifying relevant decision-makers Running outbound email and LinkedIn campaigns Qualifying inbound and outbound leads before passing them to the sales team Developing case studies, blogs, whitepapers and sales materials Supporting webinars, conferences and industry events Helping to maintain consistent brand messaging Recording and managing leads within the CRM Monitoring campaign performance, pipeline contribution and return on investment Supporting relationships and joint campaigns with technology partners The business works with large newspaper and magazine publishers across the UK, North America, Canada, Australia, New Zealand, DACH and Scandinavia. You do not need to arrive with experience across every area. They are looking for someone who is: Genuinely excited about building a career in marketing Full of ideas, energy and enthusiasm Comfortable getting involved in a varied workload Curious and keen to understand customers and their market Organised, with strong attention to detail Confident communicating with senior colleagues and sales teams Comfortable using data to understand what is working Willing to take ownership and follow activities through to completion Experience with CRM systems, email marketing, LinkedIn outreach, content creation or campaign reporting would be helpful, but your attitude, ideas and willingness to learn will be equally important. This is a hybrid role requiring two days per week in the office. You may also occasionally attend industry events outside normal working hours. For somebody ambitious who wants exposure to the full marketing and lead-generation process, this is an opportunity to learn quickly, contribute ideas and help shape a newly created role.
Aug 05, 2026
Full time
Growth Marketing Executive Hybrid Two Days per Week in the Office Ashford, Kent 2 days per week in the office 3 days WFH Up to £30k Are you at the beginning of your marketing career and looking for a role where you can get involved in far more than one small part of marketing? Are you full of ideas, confident enough to share them and keen to learn how successful campaigns generate genuine sales opportunities? Would you enjoy working across content, campaigns, events, outbound prospecting and lead generation within a growing international technology business? We are recruiting for a Growth Marketing Executive to join an established software company that provides digital publishing solutions to major newspaper and magazine brands around the world. This is a newly created position and an excellent opportunity for somebody who wants to build a broad foundation in growth marketing. You may already have some early marketing experience through an internship, placement year or your first role. Equally, you may be a recent graduate with a genuine interest in marketing, plenty of enthusiasm and the confidence to get involved. You will report to the Chief Revenue Officer, who will set the overall marketing and growth strategy. Your role will be to help turn that strategy into practical, measurable activity that generates leads and builds the sales pipeline. This is not a role where you will be limited to one specialist area. You will get involved in: Creating and delivering email, paid, organic and account-based marketing campaigns Supporting demand generation across the UK and international markets Researching target organisations and identifying relevant decision-makers Running outbound email and LinkedIn campaigns Qualifying inbound and outbound leads before passing them to the sales team Developing case studies, blogs, whitepapers and sales materials Supporting webinars, conferences and industry events Helping to maintain consistent brand messaging Recording and managing leads within the CRM Monitoring campaign performance, pipeline contribution and return on investment Supporting relationships and joint campaigns with technology partners The business works with large newspaper and magazine publishers across the UK, North America, Canada, Australia, New Zealand, DACH and Scandinavia. You do not need to arrive with experience across every area. They are looking for someone who is: Genuinely excited about building a career in marketing Full of ideas, energy and enthusiasm Comfortable getting involved in a varied workload Curious and keen to understand customers and their market Organised, with strong attention to detail Confident communicating with senior colleagues and sales teams Comfortable using data to understand what is working Willing to take ownership and follow activities through to completion Experience with CRM systems, email marketing, LinkedIn outreach, content creation or campaign reporting would be helpful, but your attitude, ideas and willingness to learn will be equally important. This is a hybrid role requiring two days per week in the office. You may also occasionally attend industry events outside normal working hours. For somebody ambitious who wants exposure to the full marketing and lead-generation process, this is an opportunity to learn quickly, contribute ideas and help shape a newly created role.
Big Red Recruitment Midlands Limited
Earley, Berkshire
Are you an experienced B2B SaaS sales professional looking to join a growing software business where you'll genuinely influence the future of the sales function? This is an exciting opportunity in a high-growth technology company that has ambitious plans to significantly increase recurring revenue over the next few years. With a strong product, impressive customer retention and exciting AI capabilities launching soon, you'll be joining at the perfect time. You'll report into an experienced Chief Revenue Officer who is investing heavily in building a best-in-class sales organisation, providing coaching, sales methodology training and the opportunity to develop your career as the business scales. The Role You'll be responsible for managing the full sales cycle, selling a subscription-based SaaS platform alongside add-ons like professional and managed services. You will engage senior decision makers including CEOs, Finance Directors, IT Directors and Operational leaders to understand their challenges and demonstrate how the platform can deliver value. This is a genuine consultative sales role where success comes from building relationships and managing complex buying journeys. You'll be part of a small Sales team so there is a steady flow of qualified inbound opportunities from marketing, whilst also generating your own pipeline through proactive business development. What You'll Be Doing Managing the complete sales process from qualification through to close Selling SaaS subscriptions Engaging multiple stakeholders across customer organisations Working alongside pre-sales consultants on more technical opportunities Building and maintaining a healthy sales pipeline Developing existing customer relationships through upselling and cross-selling Achieving quarterly revenue targets About you: You understand the numbers behind successful sales and can confidently talk about your pipeline and numbers. Proven success selling B2B SaaS solutions Experience managing sales cycles of 3+ months A track record of closing high value deals Experience selling to multiple senior stakeholders Strong discovery and consultative selling skills Excellent commercial awareness and deal control Experience selling CRM, business software, enterprise applications or other subscription-based technology would be highly beneficial. Why Join? You'll join a growing business where you'll have real influence, direct access to senior leadership and the opportunity to help shape the future of the commercial team. Salary up to £70,000 (DOE) base salary + commission structure Qualified inbound leads Hybrid working (Reading office), 3x days office-based Permanent opportunity We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jul 18, 2026
Full time
Are you an experienced B2B SaaS sales professional looking to join a growing software business where you'll genuinely influence the future of the sales function? This is an exciting opportunity in a high-growth technology company that has ambitious plans to significantly increase recurring revenue over the next few years. With a strong product, impressive customer retention and exciting AI capabilities launching soon, you'll be joining at the perfect time. You'll report into an experienced Chief Revenue Officer who is investing heavily in building a best-in-class sales organisation, providing coaching, sales methodology training and the opportunity to develop your career as the business scales. The Role You'll be responsible for managing the full sales cycle, selling a subscription-based SaaS platform alongside add-ons like professional and managed services. You will engage senior decision makers including CEOs, Finance Directors, IT Directors and Operational leaders to understand their challenges and demonstrate how the platform can deliver value. This is a genuine consultative sales role where success comes from building relationships and managing complex buying journeys. You'll be part of a small Sales team so there is a steady flow of qualified inbound opportunities from marketing, whilst also generating your own pipeline through proactive business development. What You'll Be Doing Managing the complete sales process from qualification through to close Selling SaaS subscriptions Engaging multiple stakeholders across customer organisations Working alongside pre-sales consultants on more technical opportunities Building and maintaining a healthy sales pipeline Developing existing customer relationships through upselling and cross-selling Achieving quarterly revenue targets About you: You understand the numbers behind successful sales and can confidently talk about your pipeline and numbers. Proven success selling B2B SaaS solutions Experience managing sales cycles of 3+ months A track record of closing high value deals Experience selling to multiple senior stakeholders Strong discovery and consultative selling skills Excellent commercial awareness and deal control Experience selling CRM, business software, enterprise applications or other subscription-based technology would be highly beneficial. Why Join? You'll join a growing business where you'll have real influence, direct access to senior leadership and the opportunity to help shape the future of the commercial team. Salary up to £70,000 (DOE) base salary + commission structure Qualified inbound leads Hybrid working (Reading office), 3x days office-based Permanent opportunity We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
