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We're looking for a Workday Financials Specialist to join our modern and approachable IT Applications team, based in Knightsbridge, Central London. This is a key role with genuine ownership of Workday Financials, working closely with Finance and senior leadership to ensure the platform is configured, reported on and used effectively across the business. You'll be joining an established, enthusiastic IT team that values practical delivery, collaboration and using technology to make a real difference. The role offers the opportunity to deepen your Workday expertise, get involved in process improvement and automation initiatives, and continue developing professionally in a supportive, forward thinking environment. Key Responsibilities: Workday Financials Configuration & Support Manage, maintain and enhance the configuration of Workday Financials in line with best practice Act as a subject matter expert for Workday Financials, resolving queries and issues efficiently Proactively review existing configuration and recommend improvements to optimise system usage and performance Ensure system configuration supports business, financial and compliance requirements Reporting & Dashboards Design, build and maintain Workday Financials reports and dashboards Translate high level reporting requirements into accurate, clear and meaningful outputs Work closely with stakeholders to ensure reporting supports operational and strategic decision-making Maintain high levels of data integrity and consistency across all Workday Financials reporting Business Engagement & Stakeholder Collaboration Work closely with Finance teams, including Accounts Payable and management accountants, to support effective use of Workday Financials Provide practical guidance on system capability, reporting and best practice Build strong working relationships with stakeholders across Finance and the wider leadership team Communicate clearly with both technical and non technical stakeholders Training & Knowledge Transfer Support and guide Finance users with varying levels of system experience Deliver Workday training to colleagues outside Finance and support their effective use of the system Contribute to documentation and user guidance where appropriate Integrations (Collaborative Involvement) Work closely with the team member responsible for Workday integrations, particularly financial integrations Provide functional input into integration design, testing and issue resolution Develop sufficient understanding of integrations to support end to end Financials processes Act as a liaison between IT, Finance and integration partners as required Continuous Improvement & Innovation Contribute to the ongoing development of the Workday Financials roadmap Support initiatives focused on process improvement and automation within Finance Contribute to emerging areas such as Accounts Payable automation and the use of AI-enabled tools Engage with the organisation's Workday support partner where appropriate, while retaining ownership of recommendations and issue resolution General Stay up to date with Workday Financials releases and best practice Participate in testing, change and release activities Provide occasional out-of-hours support when required to meet business needs or support key system activity Knowledge and Skills: Essential Proven experience working with Workday Financials in a configuration and support capacity Strong understanding of core accounting principles and how they are implemented within Workday Financials Strong experience in Workday Financials reporting methods, including dashboards Ability to translate high level business requirements into practical system and reporting solutions Strong analytical and problem solving skills Ability to work independently and manage priorities effectively Strong communication skills and confidence engaging with Finance and senior stakeholders Desirable Exposure to, or working knowledge of, Workday Financials integrations Experience of customer and intercompany billing within Workday Financials Experience supporting multi-entity or multi-country financial environments Exposure to the Workday security model and how it is implemented within Workday Financials Exposure to French accounting environments (useful but not essential) Workday Pro certifications (Financials and/or Reporting) Experience contributing to Finance process automation initiatives

PROJECT MANAGER HEAD OFFICE THE ROLE Our Project Managers are a key part of our company infrastructure. Our project management teams are broken into specific areas and disciplines, each focus on a specific regional location or project type. We are looking for an experience project manager to work on commercial, international glazing & high-end residential contracts. As a Project Manager you will oversee and run all aspects of the contract through from design to installation or delivery. Each project manager has their own allocated projects however, the project managers work as a team, supporting and assisting each other along with a purchasing department to help procure. Reporting to the Contracts Director THE RESPONSIBILITIES Project Management Lead multiple glazing projects simultaneously, from pre-construction through to handover. Develop and maintain detailed project programmes, schedules, and oversite. Coordinate with architects, contractors, structural engineers, and client teams on a regular basis. Oversee design development, ensuring compliance with UK building regulations and project specifications. Ensure all procurement, fabrication, logistics, and installation activities run to programme. Manage change control processes, issuing variations and updated costings where required. Use our internal CRM systems to track, manage and report on your projects from start to finish. Stakeholder & Client Management Act as the primary point of contact for clients and main contractors. Lead progress meetings, provide updates, and manage expectations. Build strong relationships with high-end residential clients, developers, and commercial contractors. Liaise with international partners, suppliers, and logistics teams for overseas projects. Ensuring our client and all interested parties are always kept up to date with the project progress and logged to the CRM. Ensuring a positive and effective relationship with all parties including the main contractor and architect. Financial Management Reviewing and understanding the quote and budget created by the Estimating team Raising concerns or issues with budgets with the procurement director / team Review the allowances for glass, labour and anything unusual. Sign off purchase orders generated by the procurement team, ensuring that the costs are as expected and within budget. Keeping your CVR sheet up to date at all times to show committed costs and actual costs against budget. Monitoring margins on projects to ensure the sales margin is met or exceeded. Sign off invoices for payments in WAP on time, updating your CVR with actual costs. Project income forecasting Installation and Logistics Management Planning installations keeping in mind logistics, health and safety and construction program. Liaise with the site team to plan a successful installation Produce detailed health and safety documentation for the projects. Technical & Quality Oversight Review and approve technical drawings, method statements, and installation details. Conduct site visits to monitor installation quality and ensure adherence to design and specification. Resolve technical issues promptly, liaising with internal design teams and external stakeholders. Ensure all products and systems meet performance requirements (thermal, acoustic, structural, safety). Team Leadership Oversee and support project coordinators, site supervisors and installation teams. Conduct performance reviews, mentoring and professional development. Coordinate with manufacturing, design, accounts and sales team to ensure smooth project completion Required Experience & Skills Experience Minimum 2 5 years project management experience ideally within the glazing, façade, aluminium systems, or specialist construction sector. Proven delivery of high-value glazing packages (£10k £100k) in the UK. Experience managing high-end residential projects. Strong understanding of aluminium systems, curtain walling, structural glazing, sliding/bi-fold systems, balustrades, and bespoke glazing solutions. Willingness to travel domestically as required. Qualifications Degree or equivalent qualification in construction management, engineering, or similar (preferred). SMSTS or SSSTS certification. CSCS card (Manager or Supervisor level). PRINCE2, APM, or similar project management certification advantageous. Full UK driving licence. Details Amersham Office Based, travel to site will be required. Permanent 8:00-5:00 (40 Hours per week) Monday Friday. Project management bonus scheme Private healthcare after 2 years & employee assistance programme Employee owned Profit sharing if targets are met. Potential for growth in the role and the business. Our typical probation period 6 months.

hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. OneAdvanced empowers businesses through innovation, helping customers capture opportunities and transform effectively. Join an engaging, supportive environment where your work makes a difference. We're seeking a confident and experienced Senior Project Manager for our Managed Services Business Unit within Professional Services. You'll manage the complete project lifecycle, partner directly with customers, and deliver clear project outcomes aligned with agreed plans. Project Delivery: Lead and manage medium to large-scale projects, including infrastructure and application migrations to Microsoft Azure, cloud services implementations, and Microsoft Modern Workplace transformations, following Advanced Project Management standards. Customer Satisfaction: Deliver outstanding customer service, address feedback promptly, and build lasting client relationships. Project Initiation: Clearly define project scope, deliverables, risks, impacts, and costs, ensuring alignment with customer expectations. Planning: Create detailed project plans, accurately estimating timelines and resources to deliver on-time and within budget. Project Control: Monitor project progress, provide regular status updates to all stakeholders, and ensure adherence to project objectives. Team Leadership: Promote teamwork and high performance, driving successful project outcomes. Relationship Management: Establish and maintain effective relationships with clients, suppliers, and internal teams for smooth project delivery. Technical Oversight: Work closely with technical specialists and architects to resolve technical issues, making informed project decisions. Financial Accountability: Oversee project budgets, ensure profitability, adhere to contractual obligations, and coordinate closely with the Project Office for accurate invoicing. Governance: Ensure compliance with Professional Services governance processes throughout project lifecycles. Demonstrated experience successfully managing complex projects, including: Private and Public Cloud infrastructure setups Application and infrastructure cloud migrations Microsoft 365 Modern Workplace deployments IT Service Management changes in an ITIL-aligned environment Certifications: Minimum of Azure Fundamentals certification, with advanced Azure certifications preferred. Project Management Skills: Proficient in standard project methodologies (PRINCE2, Agile, PMP). Technical Understanding: Familiarity with Azure cloud services, Microsoft 365 platforms, and data migration strategies. Stakeholder Management: Strong communication skills to effectively manage relationships and set realistic customer expectations. Leadership Abilities: Proven leadership in guiding diverse, cross-functional teams. Organisational Skills: Highly organised and analytical, capable of handling multiple projects and achieving key performance targets (customer satisfaction, schedule/quality/cost performance). Prior experience in managed services environments highly advantageous. Flexibility to travel as required for project success. Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone , no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at

Process and Compliance Lead Permanent role Based in Ampthill Offering up to £55,000 Do you have a strong working knowledge of AS9100 Revision D? Are you a certified Lead Auditor with experience in highly regulated manufacturing environments? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Process and Compliance Lead, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Supporting the successful preparation and delivery of the AS9100 Rev D recertification audit by assessing current quality management systems, identifying gaps, and ensuring compliance across all business processes Drive audit readiness, corrective actions, and continuous improvement activities within a dynamic defence engineering environment Conduct detailed gap analysis between existing processes and AS9100 Rev D requirements Produce structured reports highlighting non-compliance areas and prioritised corrective actions Ensure all documentation and quality records meet regulatory and organisational standards Develop and deliver internal audit schedules covering product, process, and management systems Create audit checklists aligned to AS9100 requirements Conduct audits through interviews, documentation reviews, and on-site observations Evaluate effectiveness and compliance of systems and processes Raise, manage, and track Non-Conformance Reports (NCRs) Lead root cause analysis activities using recognised methodologies Define, implement, and verify corrective and preventive actions (CAPAs) Work collaboratively with process owners and operational teams to resolve findings Provide guidance on compliance requirements and quality standards Facilitate discussions to support implementation of improvements Monitor and report progress against audit readiness plans Present audit status, risks, and improvement activities to senior management Support external audit preparation and execution Contribute to ongoing quality improvements across manufacturing and engineering processes Support development and refinement of inspection, testing, and evaluation methods Your skillset may include: Strong working knowledge of AS9100 Revision D Certified Lead Auditor with experience in a regulated manufacturing or engineering environment Proven experience in: Internal and external auditing. Quality Management Systems (QMS). Root Cause Analysis and CAPA methodologies. Non-Conformance Management. Excellent analytical, problem-solving, communication, and stakeholder management skills Lean and/or Six Sigma certification Experience within the aerospace, defence, or complex engineering sectors Previous involvement in AS9100 certification or recertification programmes If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Process and Compliance Lead Permanent role Based in Ampthill Offering up to £55,000 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

MTrec's new career opportunity Our client are specialists in their market sector, they have an outstanding opportunity for a Supplier Quality Engineer to join them on a permanent basis. The Job you'll do Conduct quality assessments and audits of suppliers to ensure compliance with company and industry standards. Evaluate new suppliers and conduct periodic audits of existing suppliers to assess performance. Recommend and implement improvements for supplier quality systems. Review and approve supplier documentation, including PPAPs, FMEAs, and control plans. Review customer contract documentation and flow down QA requirements, including ITP, APQP, etc. Ensure that incoming materials and components meet required specifications through inspection and testing. Work with suppliers to resolve non-conformance issues and develop corrective action plans (CAPA). Coordinate witness of supply chain activities. Ensure consistency in supplier quality management between UK and India operations. Perform product verification in supplier's facility where required. Collaborate with suppliers to drive continuous improvement initiatives, improving product quality and reducing costs. Support and drive continuous improvement activities in our facility in India. Implement Lean and Six Sigma methodologies to enhance supplier processes and reduce defects. Provide training and support to suppliers and our facility in India to help them meet quality expectations. Responsible for ensuring product and material certification from suppliers is received and reviewed. Maintain records of quality assessments, audits, and corrective actions. Generate reports on supplier performance, including defect rates and quality trends. Communicate supplier quality issues to relevant internal teams and management. Develop and maintain a vendor rating system. Develop and manage standard policies, processes, and programs for the supplier base Assist in business improvement projects and corrective action as required. Deputise for colleagues, & undertake related tasks. About You 2+ years of experience in supplier quality engineering, preferably in manufacturing or industrial environments. Knowledge of quality management systems (e.g., ISO 9001) and industry standards. Proficiency in quality tools such as FMEA, 8D, SPC, and PPAP. Attention to detail, good communication skills. Strong problem-solving and analytical skills. Ability to travel to supplier sites both in the UK and internationally. HNC in Engineering, Quality Management, or a related field. Bachelor's degree in Engineering, Quality Management, or a related field (desirable). Six Sigma Green Belt or equivalent certification. (desirable). Full UK driving licence. Subject to a Baseline Personnel Security Standard (BPSS) check. The Rewards and the benefits Competitive pay. Enhanced pension. Training & development

Certification & Compliance Specialist Birmingham Permanent - Hybrid (4 Days On-site / 1 Day WFH) Salary up to £55,000 + Benefits Are you experienced in product certification and regulatory compliance within manufacturing? Looking for a role where you can shape compliance strategy, influence new product development and work across international markets? The Company We are supporting a well-established manufacturer supplying innovative building services products across global markets. As the business continues to expand its product portfolio and invest in sustainability and innovation, they are looking to strengthen their regulatory function with the appointment of a Certification & Compliance Specialist. This is a newly created growth role, offering the opportunity to influence regulatory strategy while working closely with Engineering, Quality, ESG and New Product Development teams. The Role You'll take ownership of the company's regulatory compliance strategy, ensuring products meet international standards while supporting the development of new products and maintaining existing approvals. Working across multiple departments, you'll become the technical expert for certification and regulatory requirements. Key Responsibilities Develop regulatory compliance strategies Manage product approvals and certifications Liaise with Notified Bodies Maintain technical documentation Support new product development Monitor changing regulations Drive compliance improvements Requirements 3+ years' regulatory compliance experience Manufacturing industry background Knowledge of CE, LVD, EMC and related standards Experience managing product approvals Desirable Experience Construction products ISO 9001 Quality Systems EPDs and sustainability compliance Contact Dairis Sprudzans Recruitment Consultant Elix Sourcing Solutions INDHP

6 MONTH TEMPORARY ROLE FOR AN IMS SUPPORT OFFICER - SHEFFIELD BASED - EASY BY PUBLIC TRANSPORT Do you have a passion for quality, compliance and continuous improvement? We're looking for an experienced IMS Support Officer to play a key role in supporting and developing our Integrated Management System (IMS), helping to maintain certification to ISO 9001, ISO 14001 and ISO 50001 standards. This is an excellent opportunity for someone with auditing, compliance or quality management experience who enjoys driving improvements, influencing stakeholders and supporting colleagues across a large operational environment. The Role You'll support the strategic and operational management of the Integrated Management System, ensuring processes remain compliant, effective and focused on continuous improvement. Key responsibilities include: Managing the internal audit programme across Quality, Environmental and Energy Management Systems Scheduling, conducting and documenting internal audits Managing the audit tracking system and monitoring improvement actions Supporting departments to implement corrective actions and close audit findings Assisting with external surveillance and re-certification audits Supporting the production of management reports, KPIs and performance data Facilitating and minuting management review meetings Developing and reviewing policies, procedures, manuals and guidance documents Delivering training sessions and toolbox talks Leading and supporting continuous improvement projects Mentoring and supporting a team of internal auditors Promoting best practice and driving operational improvements across the department About YouTo be successful, you'll have: Lead Auditor qualification in ISO 9001, ISO 14001 or ISO 50001 Experience managing internal audits and improvement programmes Strong understanding of compliance, governance and management systems Experience developing policies, procedures and operational documentation Ability to analyse information, identify opportunities for improvement and implement solutions Excellent organisational skills with the ability to manage multiple priorities Experience delivering training, coaching and mentoring colleagues Strong communication and stakeholder management skills Experience planning and delivering projects from initiation through to completion What's in it for you? Opportunity to influence and improve organisational performance Varied role offering a mix of auditing, compliance, project work and stakeholder engagement Supportive and collaborative working environment Professional development opportunities Competitive salary and benefits package If you're an experienced auditor or compliance professional looking to take the next step in your career and make a real impact through continuous improvement and operational excellence, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Quality Assurance (QA) Manager Hours: Monday to Friday (Full-Time) Salary: £56,000 per annum Location: Gloucester - Regulated Manufacturing Environment Salary: £56,000 per annum Lead Quality Excellence in a Regulated Manufacturing Environment Hawk 3 Talent Solutions are recruiting an experienced Quality Assurance (QA) Manager to drive quality performance, compliance and continuous improvement within a highly regulated production environment. This is a key leadership role responsible for ensuring products meet the highest standards, maintaining certification, and strengthening quality culture across the business. You'll oversee quality systems, complaint investigations, internal audits, CAPA, change management and continuous improvement - while leading a skilled team and working closely with Manufacturing, Supply Chain, Continuous Improvement and wider operations. Key Responsibilities Develop, implement and maintain robust quality assurance processes Lead complaint investigations, internal audits, CAPA and change management Ensure efficient, compliant and effective quality management system processes Maintain ISO 13485 certification and support FDA Quality System compliance Reduce cost of poor quality and drive customer satisfaction Manage and mentor the Quality Officer, Quality Specialist and Validation Engineer Coordinate training and collaborate with the training & development team Work cross-functionally with CI, Supply Chain and Manufacturing Make independent decisions using sound judgement and initiative Manage spend within the quality assurance budget General Responsibilities Follow all health, safety, environmental and quality procedures Maintain a clean, organised working environment Care for tools, equipment and adhere to company rules Participate in improvement teams and support development of others Undertake additional duties as required by business needs Role Context This role requires a methodical, organised individual capable of scheduling resources, managing priorities and delivering results within agreed timescales. Knowledge & Skills Required Bachelor's degree in natural science, engineering, medical technology or equivalent Minimum 5 years' QA experience in a regulated manufacturing environment Strong knowledge of ISO 13485:2016 and FDA Quality System requirements Experience with quality tools: 8D , CAPA , 5 WHY , PDCA , 5S Proven complaint investigation and resolution experience Strong problem-solving and project delivery skills High attention to detail and passion for quality and continuous improvement Proactive, fast learner, capable of working independently Who We're Looking For Someone who: Leads by example Is proactive and solutions-focused Takes ownership and accountability Builds strong cross-functional relationships Champions continuous improvement Thrives in a regulated, fast-paced manufacturing environment Closing date: 20.08.26 To Apply please follow the application process for the site this job is advertised on or email your CV. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Your new company An established food manufacturing business in the Fermanagh area is seeking an experienced Head of Technical to lead its food safety, quality and compliance agenda. This is a rare opportunity to join a business with ambitious growth plans and play a key role in shaping technical strategy, driving continuous improvement and strengthening relationships with major customers and external stakeholders. For the right individual, there is potential for the role to develop beyond Head of Technical level. Your new role As Head of Technical, you will take full ownership of food safety, legality and quality across the site, ensuring the business consistently delivers against customer, regulatory and industry standards. You will lead the technical function, providing direction and support to the wider technical team while driving continuous improvement initiatives across quality, hygiene and supply chain operations. The role will involve maintaining HACCP systems, overseeing audits and certifications, managing customer relationships, supporting new product development activity and ensuring compliance with key industry standards. You will also play a strategic role in business planning, working closely with senior leadership to drive technical excellence and operational performance. What you'll need to succeed Proven leadership experience within a senior Technical, Quality or Food Safety role in food manufacturing Strong working knowledge of HACCP, food safety legislation and quality management systems Experience managing customer, retailer and third-party audits, along with the successful close-out of corrective actions Strong understanding of industry standards such as BRC, retailer requirements and supply chain compliance Excellent stakeholder management skills with the ability to build relationships with customers, auditors and regulatory bodies A continuous improvement mindset with the ability to lead teams, influence change and drive technical performance across the business What you'll get in return Opportunity to join the senior leadership team and shape the technical direction of the business High-profile role with significant influence across food safety, quality, hygiene and compliance functions Exposure to major customer relationships, retailer standards and strategic business projects Autonomy to drive continuous improvement initiatives and develop technical systems across the operation Potential future progression into a broader multi-site technical leadership position Competitive salary and benefits package reflective of the seniority of the role What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Vehicle Mechanic Glasgow Airport with full training into working on GSE Equipment at the Airport Salary: £39,000 £41,000 DOE + On-Call Allowance + Overtime Location: Glasgow Airport Job Type: Full-time Permanent Vehicle Mechanic / Vehicle Technician The Opportunity An exciting opportunity has arisen for an experienced Vehicle Mechanic to join a busy and dynamic workshop team based at Glasgow Airport. This hands-on role involves maintaining and repairing a wide range of Ground Support Equipment (GSE), including aircraft tugs, towing tractors, baggage elevators, and other specialist airside vehicles. Full training on airport equipment will be provided. This position is ideal for a qualified HGV, LGV, plant, commercial vehicle, or fleet mechanic looking to develop their skills in a unique and varied engineering environment. Vehicle Mechanic / Vehicle Technician Key Responsibilities Carry out servicing, maintenance, and repairs on Ground Support Equipment and associated vehicles Diagnose mechanical, hydraulic, and electrical faults efficiently Complete inspections, brake testing, and smoke tests while reporting defects accurately Maintain detailed job cards and service documentation Liaise with the Workshop Supervisor regarding repair progress and additional work requirements Ensure correct ordering, booking, and storage of parts Work independently and outdoors in varying weather conditions Participate in the on-call rota (1 week in 4) Vehicle Mechanic / Vehicle Technician Health, Safety & Compliance Follow all Health & Safety procedures and safe working practices Correctly use PPE, tools, and workshop equipment Report hazards, incidents, defects, and near misses promptly Support compliance with ISO 9001, ISO 14001, and OHSAS 18001 standards Adhere to environmental and waste management procedures Vehicle Mechanic / Vehicle Technician About You Essential Skills & Experience Proven experience as a Vehicle Mechanic working on HGV, LGV, commercial vehicles, plant machinery, or fleet vehicles Level 3 qualification in Vehicle Maintenance & Repair (City & Guilds, NVQ or equivalent) Strong diagnostic and fault-finding skills Full UK driving licence Ability to work independently and within a team Good understanding of workshop health & safety procedures Desirable Skills Welding experience Hydraulic and electrical fault-finding knowledge Previous experience working on Ground Support Equipment or specialist vehicles Additional Requirements Right to work in the UK Ability to obtain an airside pass, including: Criminal record check 5-year employment history verification Ability to provide proof of qualifications and certifications Vehicle Mechanic / Vehicle Technician Working Hours Monday to Friday Rotating Shifts: 06 30 (2 weeks) 08 30 (2 weeks) On-Call Rota 1 week in 4 covering weekends £15.75 per hour standby allowance Minimum 4 hours paid at time-and-a-half if called out Vehicle Mechanic / Vehicle Technician Benefits Private medical insurance Free on-site parking Full specialist GSE training provided Stable permanent role within a fast-paced airport operation If you re looking for a varied mechanic role with specialist equipment, excellent training, and long-term career prospects, apply today to join the team at Glasgow Airport. Benefits: Free parking On-site parking

An established environmental contractor has secured a major project as part of the redevelopment of the Port Talbot Steelworks and is seeking an experienced Environmental Supervisor to support the delivery of a large-scale programme of environmental and civil engineering works. The project includes habitat relocation, major earthworks, and associated environmental works across three separate sites. Working closely with the Site Manager and project team, the successful candidate will supervise daily site activities, ensuring works are delivered safely, efficiently, and in full compliance with environmental legislation and project requirements. Key Responsibilities Supervise day-to-day site operations across multiple work areas. Ensure works are carried out in accordance with Environmental Management Plans, method statements, and risk assessments. Monitor compliance with environmental legislation, project specifications, and health & safety requirements. Coordinate site teams, specialist subcontractors, and ecologists to ensure work is delivered to programme. Carry out site inspections, environmental monitoring, and quality checks. Identify and report environmental risks, implementing corrective actions where required. Maintain accurate site records, daily diaries, and environmental documentation. Support toolbox talks, site inductions, and promote best practice across the workforce. Liaise with the Site Manager, client representatives, and wider project team to ensure successful project delivery. Candidate Requirements Previous experience in a supervisory role within environmental, ecological, or civil engineering projects. Experience working alongside ecologists and specialist environmental teams is highly desirable. Good understanding of environmental legislation, pollution prevention, and site compliance. Strong organisational and communication skills. Ability to manage subcontractors and coordinate multiple work activities. Valid SSSTS or SMSTS certification. Valid First Aid at Work qualification. Full UK driving licence. What's on Offer Opportunity to be part of a landmark regeneration project at Port Talbot Steelworks. Initial 24-month programme with the potential for additional works. Career development with a rapidly expanding environmental specialist contractor. Competitive salary and benefits package. Supportive team environment with opportunities for ongoing training and progression.

We are recruiting for an experienced MOT Technician to join a reputable automotive dealership in Harlow, Essex. This is an excellent opportunity for a qualified professional seeking to advance their career in a well-established and supportive environment. The successful MOT Technician will be responsible for delivering high-quality vehicle servicing, performing MOT tests, and conducting general repairs and diagnostics, ensuring compliance with legal standards and customer satisfaction. Benefits: Competitive salary between 36,000 and 38,000 per annum Monday to Friday working hours with alternative Saturday mornings Opportunity to work within a respected and supportive team Ongoing training and development programmes Career progression opportunities within a forward-thinking business Duties of an MOT Technician: Perform MOT tests in compliance with legal requirements Conduct routine servicing, maintenance, and repairs Diagnose and resolve mechanical and electrical faults efficiently Keep accurate and detailed records of all work carried out Offer technical advice and excellent customer service Maintain high standards of quality workmanship at all times Requirements of an MOT Technician: Valid MOT Tester certification with proven experience conducting MOT tests Appropriate technical qualification as a Technician or Mechanic Strong diagnostic skills and mechanical knowledge Ability to work independently and as part of a team Excellent attention to detail and commitment to quality standards Reliable, motivated, and professional attitude If you are a dedicated MOT Technician looking to progress within a dynamic and rewarding environment, we invite you to apply. Find out more about this exciting opportunity by contacting our dedicated automotive recruitment specialist. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Harlow and Essex, today to discover more about this fantastic MOT Technician opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

Join a Team Delivering Critical Rail Infrastructure Are you an experienced Fire Suppression Engineer looking to lead the design and delivery of complex fire protection systems on major rail infrastructure projects? We're seeking a Fire Suppression Sprinkler Design Engineer to play a key leadership role in the design, coordination, and delivery of Fire Suppression, Hydrant, and Dry/Wet Riser systems on a high-profile rail project. This is an excellent opportunity to influence large-scale infrastructure while working alongside multidisciplinary engineering teams. The Role As the Fire Suppression Engineer, you will be responsible for ensuring technical excellence, regulatory compliance, and successful project delivery from concept through to installation and certification. Key Responsibilities Contribute to the design and verification of Fire Suppression Systems in accordance with BS9990 , BS EN 12845 , and other relevant standards. Review and coordinate designs produced by MEP consultants and contractors, ensuring safety, compliance, constructability, and maintainability. Develop complex Fire Alarm Cause & Effect documentation and manage third-party system interfaces. Support Engineering Managers in resolving technical interface issues and ensuring seamless system integration. Drive technical excellence through value engineering and standardisation initiatives. Liaise with accreditation bodies, including BRE Global, to ensure compliance with certification requirements. Provide technical support throughout procurement, tendering, construction, and project delivery. Build strong relationships with clients, consultants, contractors, and internal stakeholders. Leadership Responsibilities Ensure mandatory training and competency requirements are met. Promote compliance with health & safety, quality assurance, and information security procedures. Foster a collaborative, high-performing engineering culture. About YouEssential Skills & Knowledge Extensive knowledge of Fire Suppression Systems and associated British Standards. Strong understanding of both active and passive fire protection systems. Proficient in CAD/BIM software for fire systems design. Qualifications HNC or HND in Mechanical Engineering (or similar discipline). LPCB Basic Sprinkler Design Competency. Membership of a recognised professional institution (such as IFE or IMechE). Engineering Council registration (EngTech, IEng or CEng) is desirable. Experience Demonstrable experience designing Fire Suppression and Hydrant Main Systems within the Rail sector. Experience in projects from tender through design, installation, commissioning, and certification. Why Join Us? We're committed to delivering engineering excellence through collaboration, innovation, and integrity. Our approach combines the capability of a Tier 1 contractor with the agility and customer focus of a specialist engineering business. You'll benefit from: Competitive salary of £60,000 £70,000 Opportunity to work on landmark rail infrastructure projects Collaborative and supportive engineering environment Career progression and professional development A company that values sustainability, ethical decision-making, and engineering excellence Apply Today If you're ready to take the next step in your engineering career and help shape the future of critical rail infrastructure, we'd love to hear from you. Apply now to become our next Fire Suppression Sprinkler Design Engineer. Application question(s): Do you have experience designing Fire Suppression, Hydrant Main, and Dry/Wet Riser systems within the Rail sector? Do you hold a HNC, or HND in Mechanical Engineering (or a closely related engineering discipline)? Do you hold the LPCB Basic Sprinkler Design Competency qualification? Do you have proven experience designing Fire Suppression Systems in accordance with standards such as BS9990 and BS EN 12845? Are you eligible to work in the UK and able to work from our Acton, London office as required? Work Location: In person

Principal Fire Suppression Engineer Location: Acton, London Salary: £80,000 £90,000 + Benefits Job Type: Permanent Full-Time Join a Team Delivering Critical Rail Infrastructure Are you an experienced Fire Suppression Engineer looking to lead the design and delivery of complex fire protection systems on major rail infrastructure projects? We're seeking a Principal Fire Suppression Engineer to play a key leadership role in the design, coordination, and delivery of Fire Suppression, Hydrant, and Dry/Wet Riser systems on a high-profile rail project. This is an excellent opportunity to influence large-scale infrastructure while working alongside multidisciplinary engineering teams. The Role As the Principal Fire Suppression Engineer, you will be responsible for ensuring technical excellence, regulatory compliance, and successful project delivery from concept through to installation and certification. Key Responsibilities Lead the design and verification of Fire Suppression Systems in accordance with BS9990 , BS EN 12845 , and other relevant standards. Review and coordinate designs produced by MEP consultants and contractors, ensuring safety, compliance, constructability, and maintainability. Develop complex Fire Alarm Cause & Effect documentation and manage third-party system interfaces. Support Engineering Managers in resolving technical interface issues and ensuring seamless system integration. Drive technical excellence through value engineering and standardisation initiatives. Liaise with accreditation bodies, including BRE Global, to ensure compliance with certification requirements. Provide technical support throughout procurement, tendering, construction, and project delivery. Build strong relationships with clients, consultants, contractors, and internal stakeholders. Leadership Responsibilities Support the development and mentoring of engineering staff. Ensure mandatory training and competency requirements are met. Promote compliance with health & safety, quality assurance, and information security procedures. Foster a collaborative, high-performing engineering culture. About YouEssential Skills & Knowledge Extensive knowledge of Fire Suppression Systems and associated British Standards. Strong understanding of both active and passive fire protection systems. Proficient in CAD/BIM software for fire systems design. Excellent stakeholder management and multidisciplinary coordination experience. Strong analytical and problem-solving abilities. Qualifications Degree, HNC or HND in Mechanical Engineering (or similar discipline). LPCB Basic Sprinkler Design Competency. Membership of a recognised professional institution (such as IFE or IMechE). Engineering Council registration (EngTech, IEng or CEng) is desirable. Experience Demonstrable experience designing Fire Suppression and Hydrant Main Systems within the Rail sector. Experience managing projects from tender through design, installation, commissioning, and certification. Why Join Us? We're committed to delivering engineering excellence through collaboration, innovation, and integrity. Our approach combines the capability of a Tier 1 contractor with the agility and customer focus of a specialist engineering business. You'll benefit from: Competitive salary of £80,000 £90,000 Opportunity to work on landmark rail infrastructure projects Collaborative and supportive engineering environment Career progression and professional development A company that values sustainability, ethical decision-making, and engineering excellence Apply Today If you're ready to take the next step in your engineering career and help shape the future of critical rail infrastructure, we'd love to hear from you. Apply now to become our next Principal Fire Suppression Engineer. Application question(s): Do you have experience designing Fire Suppression, Hydrant Main, and Dry/Wet Riser systems within the Rail sector? Do you hold a Degree, HNC, or HND in Mechanical Engineering (or a closely related engineering discipline)? Do you hold the LPCB Basic Sprinkler Design Competency qualification? Do you have proven experience designing Fire Suppression Systems in accordance with standards such as BS9990 and BS EN 12845? Work Location: In person

Process and Compliance Lead Permanent role Based in Ampthill Offering up to 55,000 Do you have a strong working knowledge of AS9100 Revision D? Are you a certified Lead Auditor with experience in highly regulated manufacturing environments? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Process and Compliance Lead, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Supporting the successful preparation and delivery of the AS9100 Rev D recertification audit by assessing current quality management systems, identifying gaps, and ensuring compliance across all business processes Drive audit readiness, corrective actions, and continuous improvement activities within a dynamic defence engineering environment Conduct detailed gap analysis between existing processes and AS9100 Rev D requirements Produce structured reports highlighting non-compliance areas and prioritised corrective actions Ensure all documentation and quality records meet regulatory and organisational standards Develop and deliver internal audit schedules covering product, process, and management systems Create audit checklists aligned to AS9100 requirements Conduct audits through interviews, documentation reviews, and on-site observations Evaluate effectiveness and compliance of systems and processes Raise, manage, and track Non-Conformance Reports (NCRs) Lead root cause analysis activities using recognised methodologies Define, implement, and verify corrective and preventive actions (CAPAs) Work collaboratively with process owners and operational teams to resolve findings Provide guidance on compliance requirements and quality standards Facilitate discussions to support implementation of improvements Monitor and report progress against audit readiness plans Present audit status, risks, and improvement activities to senior management Support external audit preparation and execution Contribute to ongoing quality improvements across manufacturing and engineering processes Support development and refinement of inspection, testing, and evaluation methods Your skillset may include: Strong working knowledge of AS9100 Revision D Certified Lead Auditor with experience in a regulated manufacturing or engineering environment Proven experience in: Internal and external auditing. Quality Management Systems (QMS). Root Cause Analysis and CAPA methodologies. Non-Conformance Management. Excellent analytical, problem-solving, communication, and stakeholder management skills Lean and/or Six Sigma certification Experience within the aerospace, defence, or complex engineering sectors Previous involvement in AS9100 certification or recertification programmes If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Process and Compliance Lead Permanent role Based in Ampthill Offering up to 55,000 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Role: Security Onboarding Specialist Location: London (Hybrid - Once in a month onsite) Type: Contract (Inside IR35) Duration: 9 Months Role Overview We are seeking an experienced Security Onboarding Specialist to join a high-profile digital services programme. This role will be responsible for ensuring that external partner organisations meet the required security, assurance and trust framework standards before integrating with secure digital services. Acting as the primary security contact for partner onboarding activities, you will assess security controls, perform gap analyses, review evidence submissions, and provide assurance recommendations to support onboarding decisions. You will play a key role in maintaining consistency of security assessments while ensuring compliance with evolving trust framework and organisational requirements. Key Responsibilities Lead security assurance and onboarding assessments for external partners and suppliers. Perform gap analyses against Trust Framework requirements, security standards, policies and controls. Review and evaluate security documentation, policies, procedures and evidence submitted by partner organisations. Identify control deficiencies, security risks and compliance gaps, providing clear remediation recommendations. Act as the primary security point of contact throughout the partner onboarding lifecycle. Produce security assessment reports, recommendations and onboarding assurance outcomes. Work closely with security, architecture, delivery and governance teams to support onboarding decisions. Monitor and track remediation activities through to completion. Ensure consistent application of security assurance processes and assessment criteria. Maintain awareness of changes to Trust Frameworks, security policies and regulatory requirements, updating assessment approaches where required. Support ongoing assurance activities and periodic reviews of onboarded partners. Required Skills & Experience Proven experience in Security Assurance, Security Governance, Risk & Compliance (GRC), Third-Party Risk Management, or Information Security. Strong understanding of security control frameworks and assurance methodologies. Experience conducting security assessments, compliance reviews and gap analyses. Ability to review and assess security evidence and documentation against defined requirements. Knowledge of information security principles, risk management and security governance practices. Strong stakeholder management skills with the ability to engage effectively with both technical and non-technical audiences. Experience producing clear, concise assessment reports and risk-based recommendations. Excellent communication, analytical and problem-solving skills. Desirable Experience Experience working within government, public sector or highly regulated environments. Knowledge of Digital Identity and Trust Frameworks. Familiarity with standards and frameworks such as: ISO 27001 NIST Cyber Security Framework Cyber Essentials / Cyber Essentials Plus Supplier and Third-Party Assurance frameworks Experience supporting digital identity, authentication or secure digital services programmes. Security-related certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Auditor or equivalent. Key Competencies Security Assurance Governance, Risk & Compliance (GRC) Third-Party Risk Management Security Assessments Risk Analysis Stakeholder Management Information Security Audit & Compliance Trust Framework Compliance Security Governance This is an excellent opportunity for a Security Assurance professional who enjoys working with stakeholders, assessing security controls, and ensuring robust onboarding standards within a large-scale digital service environment.

Development Manager - Digital Platforms & APIs Location: Surrey / Hybrid Working Salary: Competitive + Benefits Shape the Future of Digital Delivery We are seeking an experienced Development Manager - Digital Platforms & APIs to lead the strategy, delivery and evolution of a growing digital platform and integration ecosystem. This is an exciting opportunity for a product-led technology leader who combines strong technical knowledge with stakeholder management, vendor oversight and team leadership experience. You'll play a pivotal role in developing digital capabilities, driving platform adoption, and ensuring the successful delivery of API and integration solutions that support business transformation. The Opportunity As the Development Manager, you will own the vision, roadmap and lifecycle management of digital platform and API capabilities. Operating with a product mindset, you'll work closely with business and technology stakeholders to prioritise delivery, drive innovation and ensure solutions align with architecture, security and governance standards. You'll also lead a small team of specialists and manage external technology partners, helping shape a modern and scalable digital delivery capability for the organisation. Key Responsibilities Product Ownership & Strategy Define and own the product vision, roadmap and priorities for digital platforms, APIs and integration services. Manage and prioritise product backlogs based on business value, risk and strategic objectives. Drive continuous improvement and capability development across the digital platform estate. Champion a product-led approach to platform and integration delivery. Digital Platform & API Leadership Oversee the successful delivery of applications, integrations and platform enhancements. Establish and maintain platform standards, governance and best practices. Support the evolution towards modern, event-driven and platform-based architectures. Promote reusability, scalability and operational excellence. Delivery & Change Manage end-to-end delivery from discovery and design through to implementation and support. Coordinate cross-functional teams, stakeholders and third-party suppliers. Lead agile delivery practices including planning, backlog refinement, reviews and retrospectives. Ensure services are designed for operational readiness and ongoing support. Governance, Risk & Compliance Ensure solutions comply with security, data protection and regulatory requirements. Work closely with architecture, security, compliance and business teams. Support governance processes and technical review forums. Drive remediation activities and continuous risk management. Vendor & Stakeholder Management Build and maintain strong relationships across business and technology functions. Manage third-party delivery partners to ensure quality, value and performance. Influence senior stakeholders and support strategic decision-making. People Leadership Lead, coach and develop technical team members. Foster a collaborative, high-performing and growth-oriented culture. Support future capability expansion as platform adoption increases. About You We're looking for a technology leader who can combine strategic thinking with hands-on delivery management. Essential Experience Experience as a Product Manager , Product Owner , Development Manager or similar technology leadership role. Strong background in digital platforms, application delivery, APIs and integration technologies. Experience operating within enterprise technology governance environments. Knowledge of API concepts including REST, SOAP, synchronous and asynchronous integrations. Strong stakeholder management and communication skills. Experience working closely with architecture, engineering and information security teams. Familiarity with Agile delivery methodologies and frameworks. Understanding of data protection, information security and risk management principles. Proven ability to manage suppliers and third-party technology partners. Desirable Product Management or Product Owner certifications (CSPO, PSPO, SAFe POPM or equivalent). Agile certifications such as Scrum or SAFe. Experience participating in architecture, change or technology governance forums. Knowledge of modern integration, cloud and platform-based architectures. What You'll Bring Strong leadership and coaching capability. Excellent communication and influencing skills. A proactive, solutions-focused approach. Strong analytical and problem-solving abilities. The ability to manage multiple priorities in a fast-paced environment. A collaborative mindset with a passion for delivering business value through technology.

Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time Permanent Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help shape the future of their technical services. The Role You'll provide leadership across technical operations, ensuring outstanding customer service while developing a high-performing engineering team. Responsibilities Include Leadership: Lead, mentor and develop Helpdesk, Field Engineers, Project Engineers and Technical Specialists Conduct one-to-ones, appraisals and development planning Promote accountability, collaboration and excellent customer service Manage team resources, capacity planning and skills development Support professional training and certifications. Service Delivery: Own day-to-day technical service delivery Ensure KPIs and SLAs are achieved Act as senior escalation point for complex technical issues Drive continual service improvement Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding and technology refresh projects Work closely with Project Managers and Sales to ensure projects are delivered on time, within scope and to a high technical standard. Business Growth: Support the commercial team by attending customer meetings, assisting with solution design and technical proposals, reviewing Statements of Work and quotations, identifying opportunities to improve customer environments, and building strong relationships with customers, suppliers and technology partners. Operational Improvement: Standardise technical processes Introduce automation where appropriate Maintain documentation and technical standards Support ISO9001, ISO27001 and Cyber Essentials compliance Help shape future technical strategy. About You You'll already have significant experience leading technical teams within a Managed Service Provider and be confident managing engineers, customers and operational performance. Essential Experience: Leadership experience within an MSP. Managing Service Desk, Projects or Technical Services teams. KPI and SLA management. Customer escalation management. Strong people leadership and coaching skills. Commercial awareness and customer relationship management. Technical pre-sales and solution design experience. Full UK driving licence. Technical Knowledge Strong practical experience with Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Microsoft Entra ID, Microsoft Azure, Cloud migrations, Endpoint management, Cyber Security, Networking, routing, switching and wireless, Firewalls, Backup and disaster recovery, VoIP and Unified Communications, and Broadband, leased lines and connectivity. Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have built a high-performing technical team, improved customer satisfaction and service performance, reduced escalations, standardised documentation and processes, introduced automation and service improvements, delivered successful customer projects, and become a trusted technical leader across the business. What's on Offer: £45,000 £55,000 DOE Company-funded Microsoft and industry certifications Clear career progression 25 days holiday plus bank holidays Two paid volunteering days Pension scheme Free parking Modern offices Regular team events Supportive, collaborative culture Apply Now If you're an experienced MSP Technical Services Manager looking for an opportunity to lead, influence and help shape a growing technology business, our client would love to hear from you. This is an excellent opportunity to deliver exceptional technology solutions and outstanding customer service across the UK.