Eastbourne, East Sussex Up to £44,000 DOE Permanent Early Finish Every Friday Looking for a quality role where your expertise genuinely makes an impact? We're recruiting an experienced Quality Inspector to join a leading precision engineering manufacturer producing high-specification components for demanding industries. You'll work with advanced inspection technology, collaborate with suppliers, and play a key role in maintaining exceptional quality standards. If you enjoy solving problems, working with precision, and driving continuous improvement, we'd love to hear from you. What You'll Be Doing Inspect precision-engineered components using advanced metrology equipment Operate CMM and/or Faro Arm inspection systems Investigate non-conformances and raise NCRs Support root cause analysis and implement corrective actions Work closely with suppliers to resolve quality issues and improve performance Interpret engineering drawings, GD&T, and technical specifications Help drive continuous improvement across manufacturing and supplier quality What We're Looking For You'll have: At least 3 years' experience within precision engineering, machining, or manufacturing Experience working to ISO 9001:2015 standards Strong knowledge of SPC, AQL, and quality inspection techniques Hands-on experience with CMM and/or Faro Arm equipment Excellent understanding of metrology equipment and engineering drawings Experience managing supplier quality and non-conformances Strong analytical and problem-solving skills Desirable: HNC/HND or Degree in Mechanical or Manufacturing Engineering Experience with supplier audits Knowledge of welding or fabrication Vacuum industry experience What's On Offer Salary up to £44,000 DOE Permanent full-time position Flexible working hours Monday to Thursday Early finish every Friday No weekend working Modern manufacturing environment with advanced inspection equipment Long-term career development within a respected engineering business If you're ready to take the next step in your quality career, apply today with your latest CV.
Aug 10, 2026
Full time
Eastbourne, East Sussex Up to £44,000 DOE Permanent Early Finish Every Friday Looking for a quality role where your expertise genuinely makes an impact? We're recruiting an experienced Quality Inspector to join a leading precision engineering manufacturer producing high-specification components for demanding industries. You'll work with advanced inspection technology, collaborate with suppliers, and play a key role in maintaining exceptional quality standards. If you enjoy solving problems, working with precision, and driving continuous improvement, we'd love to hear from you. What You'll Be Doing Inspect precision-engineered components using advanced metrology equipment Operate CMM and/or Faro Arm inspection systems Investigate non-conformances and raise NCRs Support root cause analysis and implement corrective actions Work closely with suppliers to resolve quality issues and improve performance Interpret engineering drawings, GD&T, and technical specifications Help drive continuous improvement across manufacturing and supplier quality What We're Looking For You'll have: At least 3 years' experience within precision engineering, machining, or manufacturing Experience working to ISO 9001:2015 standards Strong knowledge of SPC, AQL, and quality inspection techniques Hands-on experience with CMM and/or Faro Arm equipment Excellent understanding of metrology equipment and engineering drawings Experience managing supplier quality and non-conformances Strong analytical and problem-solving skills Desirable: HNC/HND or Degree in Mechanical or Manufacturing Engineering Experience with supplier audits Knowledge of welding or fabrication Vacuum industry experience What's On Offer Salary up to £44,000 DOE Permanent full-time position Flexible working hours Monday to Thursday Early finish every Friday No weekend working Modern manufacturing environment with advanced inspection equipment Long-term career development within a respected engineering business If you're ready to take the next step in your quality career, apply today with your latest CV.
Project Manager - Water Infrastructure Location: Bristol / South West We're working in partnership with a leading Tier 1 civil engineering contractor to recruit an experienced Senior Civils Project Manager to lead the delivery of complex water infrastructure projects across the South West. Operating within long-term framework programmes, you will oversee the successful delivery of technically challenging civil engineering schemes including pipelines, shafts, tunnelling and associated infrastructure works. Project values typically range from reactive works through to multi-million-pound infrastructure projects. This role is ideal for a senior project leader with strong underground infrastructure experience, capable of managing complex construction methodologies and leading multidisciplinary teams to deliver projects safely, on programme and within budget. The Role As Senior Civils Project Manager, you will take full responsibility for the safe, profitable and timely delivery of major civil engineering projects within the water and utilities sector. You'll lead project teams through the full project lifecycle from planning and construction through to completion, ensuring works such as pipeline installation, shaft sinking, tunnelling and deep excavation are delivered to the highest technical and safety standards. Working closely with commercial, engineering and planning teams, you'll ensure effective coordination across all aspects of project delivery while maintaining strong relationships with clients and stakeholders. Key Responsibilities Lead the planning and delivery of complex civil engineering projects from pre-construction through to completion Manage projects involving pipelines, shaft sinking, tunnelling and underground infrastructure works Ensure projects are delivered safely, on programme and within budget Manage and coordinate site teams, engineers, subcontractors and specialist contractors Develop construction methodologies, sequencing plans and delivery strategies Monitor programme performance and implement recovery plans where required Maintain strong client and stakeholder relationships Work closely with commercial teams to manage cost control, forecasting and change management Ensure compliance with NEC contract requirements, specifications and quality standards Identify and manage project risks and opportunities Chair and attend project progress meetings, site reviews and client meetings Ensure high standards of health, safety and environmental compliance across all works Provide leadership, mentoring and development for project team members About You You will be an experienced Civil Engineering Project Manager with a strong track record delivering underground infrastructure projects within the water or utilities sector. Essential Proven experience delivering civil engineering infrastructure projects as a Project Manager or Senior Project Manager Strong experience with pipeline installation, shaft sinking, tunnelling or underground structures Experience working within the water or utilities sector Strong understanding of construction methodologies for deep excavation and underground works Experience managing projects under NEC contracts Excellent leadership and team management skills Strong commercial awareness and experience working alongside commercial teams Excellent communication and stakeholder management skills Desirable Degree in Civil Engineering or Construction Management Chartered status or working towards professional accreditation SMSTS, CSCS or relevant site management certifications Experience delivering projects within AMP water frameworks What's on Offer Salary up to 85,000 (DOE) Annual bonus scheme up to 15% Company car or car allowance ( 6750) Generous annual leave with the option to buy additional days Flexible and hybrid working arrangements Private medical insurance Contributory pension scheme Structured mentoring and leadership development programmes Employee recognition and long service awards Access to share schemes, cycle to work scheme and gym discounts Employee support services for colleagues and their families If you're a Senior Civils Project Manager with experience delivering pipelines, shafts or tunnelling projects , this is an opportunity to lead major infrastructure schemes within a long-term water framework programme.
Aug 10, 2026
Full time
Project Manager - Water Infrastructure Location: Bristol / South West We're working in partnership with a leading Tier 1 civil engineering contractor to recruit an experienced Senior Civils Project Manager to lead the delivery of complex water infrastructure projects across the South West. Operating within long-term framework programmes, you will oversee the successful delivery of technically challenging civil engineering schemes including pipelines, shafts, tunnelling and associated infrastructure works. Project values typically range from reactive works through to multi-million-pound infrastructure projects. This role is ideal for a senior project leader with strong underground infrastructure experience, capable of managing complex construction methodologies and leading multidisciplinary teams to deliver projects safely, on programme and within budget. The Role As Senior Civils Project Manager, you will take full responsibility for the safe, profitable and timely delivery of major civil engineering projects within the water and utilities sector. You'll lead project teams through the full project lifecycle from planning and construction through to completion, ensuring works such as pipeline installation, shaft sinking, tunnelling and deep excavation are delivered to the highest technical and safety standards. Working closely with commercial, engineering and planning teams, you'll ensure effective coordination across all aspects of project delivery while maintaining strong relationships with clients and stakeholders. Key Responsibilities Lead the planning and delivery of complex civil engineering projects from pre-construction through to completion Manage projects involving pipelines, shaft sinking, tunnelling and underground infrastructure works Ensure projects are delivered safely, on programme and within budget Manage and coordinate site teams, engineers, subcontractors and specialist contractors Develop construction methodologies, sequencing plans and delivery strategies Monitor programme performance and implement recovery plans where required Maintain strong client and stakeholder relationships Work closely with commercial teams to manage cost control, forecasting and change management Ensure compliance with NEC contract requirements, specifications and quality standards Identify and manage project risks and opportunities Chair and attend project progress meetings, site reviews and client meetings Ensure high standards of health, safety and environmental compliance across all works Provide leadership, mentoring and development for project team members About You You will be an experienced Civil Engineering Project Manager with a strong track record delivering underground infrastructure projects within the water or utilities sector. Essential Proven experience delivering civil engineering infrastructure projects as a Project Manager or Senior Project Manager Strong experience with pipeline installation, shaft sinking, tunnelling or underground structures Experience working within the water or utilities sector Strong understanding of construction methodologies for deep excavation and underground works Experience managing projects under NEC contracts Excellent leadership and team management skills Strong commercial awareness and experience working alongside commercial teams Excellent communication and stakeholder management skills Desirable Degree in Civil Engineering or Construction Management Chartered status or working towards professional accreditation SMSTS, CSCS or relevant site management certifications Experience delivering projects within AMP water frameworks What's on Offer Salary up to 85,000 (DOE) Annual bonus scheme up to 15% Company car or car allowance ( 6750) Generous annual leave with the option to buy additional days Flexible and hybrid working arrangements Private medical insurance Contributory pension scheme Structured mentoring and leadership development programmes Employee recognition and long service awards Access to share schemes, cycle to work scheme and gym discounts Employee support services for colleagues and their families If you're a Senior Civils Project Manager with experience delivering pipelines, shafts or tunnelling projects , this is an opportunity to lead major infrastructure schemes within a long-term water framework programme.
What you will do Reporting to the Global Service Desk Senior Manager, the IT Process Analyst supports the operation, governance cadence and continual improvement of IT service management (ITSM) processes across the firm. The role executes defined process activities, maintains process documentation and controls, and provides reporting and coordination to enable designated process owners and stakeholders to make decisions and drive outcomes. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The IT Process Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Support the day-to-day running of assigned ITSM processes by following defined steps, keeping records up to date, completing basic compliance checks, and producing routine management information (MI). Flag risks, exceptions and decision points and escalate them to the appropriate process owner(s) or forum for direction and approval. Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and assigned to the relevant teams, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance, and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and confirm that tooling and reports support the documented process steps. Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5+ years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and problem solving skills, with the ability to identify root causes and pragmatic solutions Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do Reporting to the Global Service Desk Senior Manager, the IT Process Analyst supports the operation, governance cadence and continual improvement of IT service management (ITSM) processes across the firm. The role executes defined process activities, maintains process documentation and controls, and provides reporting and coordination to enable designated process owners and stakeholders to make decisions and drive outcomes. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The IT Process Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Support the day-to-day running of assigned ITSM processes by following defined steps, keeping records up to date, completing basic compliance checks, and producing routine management information (MI). Flag risks, exceptions and decision points and escalate them to the appropriate process owner(s) or forum for direction and approval. Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and assigned to the relevant teams, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance, and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and confirm that tooling and reports support the documented process steps. Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5+ years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and problem solving skills, with the ability to identify root causes and pragmatic solutions Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Development Management Team Leader Hybrid Working £60-70 (DOE) 37 hours per week Job Ref - 67541 Lead a high-performing Development Management team and oversee the delivery of major planning applications during a key period of operational support. This is an excellent opportunity for an experienced Team Leader or Principal Planner looking to focus on operational leadership, technical excellence, and service delivery without the heavy people-management responsibilities. You'll play a key role in maintaining performance across the Development Management service, overseeing complex planning applications, reviewing and signing off reports, allocating workloads, and ensuring the team continues to deliver a high-quality planning service. Key responsibilities: Lead the operational delivery of the Development Management service Allocate and monitor workloads across the team Review and sign off planning applications and officer reports Manage a caseload of approximately 15-20 complex and strategic applications Provide technical guidance and support to planning officers Respond to changes in planning legislation, policy and procedures Support service performance and operational improvements Requirements: Significant Development Management experience within a local authority Proven track record determining major residential and commercial planning applications Strong technical planning knowledge with experience reviewing and signing off work Previous operational leadership or team management experience MRTPI or relevant planning qualifications are desirable, although extensive local authority experience will also be considered This is a hybrid position with some office attendance required for meetings, collaboration and site visits. Flexible arrangements can be considered for candidates based further afield. The contract is expected to run until approximately March next year, providing an excellent opportunity to secure a long-term assignment within a supportive authority. Please call Jake Herrington on (phone number removed) for a confidential discussion on this role, or email: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK-wide on both a permanent and contract basis at all levels of seniority. If this role isn't quite right, feel free to get in touch to discuss other opportunities.
Aug 10, 2026
Contractor
Development Management Team Leader Hybrid Working £60-70 (DOE) 37 hours per week Job Ref - 67541 Lead a high-performing Development Management team and oversee the delivery of major planning applications during a key period of operational support. This is an excellent opportunity for an experienced Team Leader or Principal Planner looking to focus on operational leadership, technical excellence, and service delivery without the heavy people-management responsibilities. You'll play a key role in maintaining performance across the Development Management service, overseeing complex planning applications, reviewing and signing off reports, allocating workloads, and ensuring the team continues to deliver a high-quality planning service. Key responsibilities: Lead the operational delivery of the Development Management service Allocate and monitor workloads across the team Review and sign off planning applications and officer reports Manage a caseload of approximately 15-20 complex and strategic applications Provide technical guidance and support to planning officers Respond to changes in planning legislation, policy and procedures Support service performance and operational improvements Requirements: Significant Development Management experience within a local authority Proven track record determining major residential and commercial planning applications Strong technical planning knowledge with experience reviewing and signing off work Previous operational leadership or team management experience MRTPI or relevant planning qualifications are desirable, although extensive local authority experience will also be considered This is a hybrid position with some office attendance required for meetings, collaboration and site visits. Flexible arrangements can be considered for candidates based further afield. The contract is expected to run until approximately March next year, providing an excellent opportunity to secure a long-term assignment within a supportive authority. Please call Jake Herrington on (phone number removed) for a confidential discussion on this role, or email: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK-wide on both a permanent and contract basis at all levels of seniority. If this role isn't quite right, feel free to get in touch to discuss other opportunities.
Town & Country Housing Group
Tunbridge Wells, Kent
Our Vacancy We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. What you'll do As a Repairs Supervisor, you'll provide day-to-day leadership and support to a team of operatives, ensuring work is completed safely, efficiently and to the highest standards. You'll monitor performance, carry out inspections, support the management of materials and resources, and help drive excellent customer outcomes through effective planning and communication. You'll also coach and develop team members, identify training needs, manage employee relations matters and promote a positive, safety-first culture. You'll work collaboratively with schedulers and customer care colleagues to manage workloads, resolve issues and improve service delivery. From undertaking pre-inspections and work-in-progress checks to supporting complaint resolution and safeguarding responsibilities, you'll play a critical role in maintaining high levels of quality, compliance and customer satisfaction across the repairs service. What we offer We provide a company van for work and a fuel card 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to 3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Please read before applying: We reserve the right to close this advert early if we receive a high volume of suitable applications so early applications are encouraged. This is a full time permanent position, working on site 8am-5pm Monday-Friday. Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions. A basic DBS check is required for this role You will need a full driving licence for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Aug 10, 2026
Full time
Our Vacancy We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. What you'll do As a Repairs Supervisor, you'll provide day-to-day leadership and support to a team of operatives, ensuring work is completed safely, efficiently and to the highest standards. You'll monitor performance, carry out inspections, support the management of materials and resources, and help drive excellent customer outcomes through effective planning and communication. You'll also coach and develop team members, identify training needs, manage employee relations matters and promote a positive, safety-first culture. You'll work collaboratively with schedulers and customer care colleagues to manage workloads, resolve issues and improve service delivery. From undertaking pre-inspections and work-in-progress checks to supporting complaint resolution and safeguarding responsibilities, you'll play a critical role in maintaining high levels of quality, compliance and customer satisfaction across the repairs service. What we offer We provide a company van for work and a fuel card 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to 3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Please read before applying: We reserve the right to close this advert early if we receive a high volume of suitable applications so early applications are encouraged. This is a full time permanent position, working on site 8am-5pm Monday-Friday. Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions. A basic DBS check is required for this role You will need a full driving licence for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
What you will do Reporting to the Global Service Desk Senior Manager, the IT Process Analyst supports the operation, governance cadence and continual improvement of IT service management (ITSM) processes across the firm. The role executes defined process activities, maintains process documentation and controls, and provides reporting and coordination to enable designated process owners and stakeholders to make decisions and drive outcomes. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The IT Process Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Support the day-to-day running of assigned ITSM processes by following defined steps, keeping records up to date, completing basic compliance checks, and producing routine management information (MI). Flag risks, exceptions and decision points and escalate them to the appropriate process owner(s) or forum for direction and approval. Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and assigned to the relevant teams, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance, and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and confirm that tooling and reports support the documented process steps. Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5+ years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and problem solving skills, with the ability to identify root causes and pragmatic solutions Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do Reporting to the Global Service Desk Senior Manager, the IT Process Analyst supports the operation, governance cadence and continual improvement of IT service management (ITSM) processes across the firm. The role executes defined process activities, maintains process documentation and controls, and provides reporting and coordination to enable designated process owners and stakeholders to make decisions and drive outcomes. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The IT Process Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Support the day-to-day running of assigned ITSM processes by following defined steps, keeping records up to date, completing basic compliance checks, and producing routine management information (MI). Flag risks, exceptions and decision points and escalate them to the appropriate process owner(s) or forum for direction and approval. Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and assigned to the relevant teams, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance, and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and confirm that tooling and reports support the documented process steps. Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5+ years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and problem solving skills, with the ability to identify root causes and pragmatic solutions Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Head Chef Great work-life balance Daytime hours 1 in 3 weekends 44,000 Isleworth Are you an experienced Head Chef looking for your next opportunity in a rewarding environment that offers an excellent work-life balance, including daytime hours and one weekend off in every two? Do you enjoy creating fresh, nutritious meals while leading a dedicated kitchen team? Our client is seeking a passionate and experienced Head Chef to oversee the catering operation within a high-quality care setting. The Role As Head Chef, you will take full responsibility for the day-to-day management of the kitchen, ensuring residents receive nutritious, high-quality meals tailored to their individual dietary needs. You'll lead, inspire, and develop your team while maintaining the highest standards of food quality, hygiene, and compliance. Key Responsibilities Lead the day-to-day operation of the kitchen and catering team. Plan and prepare fresh, nutritious, and diet-specific meals for residents. Create varied, seasonal menus that cater to individual dietary and nutritional requirements. Manage stock ordering, inventory, and food costs effectively. Ensure full compliance with Food Safety, Health & Safety, and all relevant regulations. Recruit, train, supervise, and develop kitchen team members. Maintain exceptional standards of cleanliness, food presentation, and kitchen organisation. Work within agreed budgets while delivering a high-quality dining experience. What's on Offer Daytime hours with an excellent work-life balance. One weekend off in every two. Enhanced pay for Bank Holidays (where applicable). Excellent training and ongoing professional development. Opportunities to gain recognised qualifications through an apprenticeship programme. A wide range of online and high street retail discounts. Holiday purchase scheme. Employee wellbeing support. Early access to earned wages through a financial wellbeing platform. Genuine opportunities for career progression within a growing organisation. About You Has previous experience as a Head Chef or an experienced Sous Chef ready to step into a leadership role. Has strong leadership and people management skills. Is passionate about producing fresh, high-quality food. Has experience catering for a variety of dietary and nutritional requirements. Has excellent organisational and stock management skills. Holds a Food Hygiene qualification and has a sound understanding of food safety legislation. Is committed to delivering an exceptional dining experience for residents. If you're looking for a rewarding leadership role where your culinary skills can make a real difference to people's lives while enjoying an excellent work-life balance, we'd love to hear from you. Apply today to find out more about this exciting opportunity. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 10, 2026
Full time
Head Chef Great work-life balance Daytime hours 1 in 3 weekends 44,000 Isleworth Are you an experienced Head Chef looking for your next opportunity in a rewarding environment that offers an excellent work-life balance, including daytime hours and one weekend off in every two? Do you enjoy creating fresh, nutritious meals while leading a dedicated kitchen team? Our client is seeking a passionate and experienced Head Chef to oversee the catering operation within a high-quality care setting. The Role As Head Chef, you will take full responsibility for the day-to-day management of the kitchen, ensuring residents receive nutritious, high-quality meals tailored to their individual dietary needs. You'll lead, inspire, and develop your team while maintaining the highest standards of food quality, hygiene, and compliance. Key Responsibilities Lead the day-to-day operation of the kitchen and catering team. Plan and prepare fresh, nutritious, and diet-specific meals for residents. Create varied, seasonal menus that cater to individual dietary and nutritional requirements. Manage stock ordering, inventory, and food costs effectively. Ensure full compliance with Food Safety, Health & Safety, and all relevant regulations. Recruit, train, supervise, and develop kitchen team members. Maintain exceptional standards of cleanliness, food presentation, and kitchen organisation. Work within agreed budgets while delivering a high-quality dining experience. What's on Offer Daytime hours with an excellent work-life balance. One weekend off in every two. Enhanced pay for Bank Holidays (where applicable). Excellent training and ongoing professional development. Opportunities to gain recognised qualifications through an apprenticeship programme. A wide range of online and high street retail discounts. Holiday purchase scheme. Employee wellbeing support. Early access to earned wages through a financial wellbeing platform. Genuine opportunities for career progression within a growing organisation. About You Has previous experience as a Head Chef or an experienced Sous Chef ready to step into a leadership role. Has strong leadership and people management skills. Is passionate about producing fresh, high-quality food. Has experience catering for a variety of dietary and nutritional requirements. Has excellent organisational and stock management skills. Holds a Food Hygiene qualification and has a sound understanding of food safety legislation. Is committed to delivering an exceptional dining experience for residents. If you're looking for a rewarding leadership role where your culinary skills can make a real difference to people's lives while enjoying an excellent work-life balance, we'd love to hear from you. Apply today to find out more about this exciting opportunity. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Temporary Accounts Payable Manager - Day rate = 177 Hybrid working on offer! Hours: 37 hours per week Location: BD5- free onsite parking Pay Rate: 23.70 - 25.30 per hour Contract: Temporary (3-6 months) with potential to go permanent Start Date: ASAP We are currently recruiting on behalf of a leading education establishment for an experienced Purchase to Pay Manager to join their finance team on an interim basis. This is an exciting opportunity for a proven Accounts Payable/Purchase to Pay leader to drive operational excellence, manage a high-performing team, and support ongoing finance transformation. The Role Reporting into senior finance leadership, you will be responsible for overseeing the end-to-end purchase to pay function, ensuring compliance, efficiency, and high-quality service delivery across the organisation. Key Responsibilities Lead, motivate, and manage the Purchase to Pay team to ensure smooth and effective service delivery Ensure adherence to all statutory, regulatory, and internal financial controls Manage key stakeholder relationships, including internal service leads, suppliers, auditors, and banking partners Oversee finance purchasing systems, ensuring effective use, strong processes, and user adoption Utilise data, automation, and systems to improve workflow management and team performance Maintain accurate purchase and sales ledgers, ensuring timely monthly reviews and reporting Oversee invoicing and ensure robust credit control procedures are in place Champion procurement compliance and value for money across the organisation Deliver training and on-boarding for Purchase to Pay processes across the team and wider business Support audit processes and provide required documentation and insight Identify and implement efficiencies and process improvements Support wider finance activities, including monthly reporting and management accounts Lead or contribute to finance projects, including service improvements and organisational growth initiatives About You To be successful in this role, you will have: Proven experience at Accounts Payable Manager / Purchase to Pay Manager level (essential) Strong team management and leadership experience (essential) A track record of improving financial processes and implementing best practices Excellent knowledge of purchase to pay processes, controls, and systems Strong stakeholder management and communication skills A proactive, solutions-focused mindset with the ability to drive change Experience working in a complex or multi-site environment (desirable) What's on Offer Competitive hourly rate ( 23.70 - 25.30) Hybrid and flexible working arrangements Opportunity to make a real impact in a purpose-driven education environment Potential for the role to become permanent for the right candidate If this role sound like it would suit you and your experience. Please apply today! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 10, 2026
Seasonal
Temporary Accounts Payable Manager - Day rate = 177 Hybrid working on offer! Hours: 37 hours per week Location: BD5- free onsite parking Pay Rate: 23.70 - 25.30 per hour Contract: Temporary (3-6 months) with potential to go permanent Start Date: ASAP We are currently recruiting on behalf of a leading education establishment for an experienced Purchase to Pay Manager to join their finance team on an interim basis. This is an exciting opportunity for a proven Accounts Payable/Purchase to Pay leader to drive operational excellence, manage a high-performing team, and support ongoing finance transformation. The Role Reporting into senior finance leadership, you will be responsible for overseeing the end-to-end purchase to pay function, ensuring compliance, efficiency, and high-quality service delivery across the organisation. Key Responsibilities Lead, motivate, and manage the Purchase to Pay team to ensure smooth and effective service delivery Ensure adherence to all statutory, regulatory, and internal financial controls Manage key stakeholder relationships, including internal service leads, suppliers, auditors, and banking partners Oversee finance purchasing systems, ensuring effective use, strong processes, and user adoption Utilise data, automation, and systems to improve workflow management and team performance Maintain accurate purchase and sales ledgers, ensuring timely monthly reviews and reporting Oversee invoicing and ensure robust credit control procedures are in place Champion procurement compliance and value for money across the organisation Deliver training and on-boarding for Purchase to Pay processes across the team and wider business Support audit processes and provide required documentation and insight Identify and implement efficiencies and process improvements Support wider finance activities, including monthly reporting and management accounts Lead or contribute to finance projects, including service improvements and organisational growth initiatives About You To be successful in this role, you will have: Proven experience at Accounts Payable Manager / Purchase to Pay Manager level (essential) Strong team management and leadership experience (essential) A track record of improving financial processes and implementing best practices Excellent knowledge of purchase to pay processes, controls, and systems Strong stakeholder management and communication skills A proactive, solutions-focused mindset with the ability to drive change Experience working in a complex or multi-site environment (desirable) What's on Offer Competitive hourly rate ( 23.70 - 25.30) Hybrid and flexible working arrangements Opportunity to make a real impact in a purpose-driven education environment Potential for the role to become permanent for the right candidate If this role sound like it would suit you and your experience. Please apply today! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Bromley Council are looking for an Interim Head of SEN. 526 per day. 2 days in the office BR1 1AS. MAIN PURPOSE: To provide high quality strategic and operational leadership and management to the Special Educational Need (SEN) service and system leadership for the SEND partnership in the context of local and national priorities. To develop, communicate and deliver the SEND strategic vision and priorities and provide the leadership for the delivery of an Integrated and Inclusive Service for Children and Young People with SEND and their families. To be a champion for Bromley children and young people with Special Educational Need and/or Disabilities (SEND), to deliver a sustainable, inclusive and consistent experience for families. By collaborating with partners across the local area (within the Council, in schools and in other agencies) and with parent/carers to ensure that SEND operational delivery is high quality through direct delivery and commissioning arrangements. SUMMARY OF RESPONSIBILITIES AND DUTIES: To lead in ensuring the provision of high quality efficient, effective, economic and user focused services that are recognised as providing positive lived experiences for children and young people and which ensure all services are keeping children safe and helping them to thrive. To embed the effective use of business information and intelligence in relation to service delivery and service improvement and use this to implement local and national standards across services for children and young people with special educational needs and disabilities. Ensure an accurate performance management and quality assurance system is operational and closely monitoring all aspects of service delivery. Provide a cross-sector leadership role, working across education, health and social care including establishing joint commissioning structures to maximise the use of resources. To lead the strategic development, coordination, and operational delivery of integrated services for children and young people with special educational needs and those with disabilities, informed by the Government's SEND reforms, legislative requirements and corporate priorities. Provide high quality advice to the Director of Education, Senior Leadership Team and Portfolio Holder, including preparing and presenting reports Develop the effectiveness and efficiency of services by monitoring and evaluating performance, developing robust systems for service planning and performance management, which take account of changing service requirements, demographic trends, changing legislation. Recruit, manage, motivate and develop a workforce that is confident, positive and passionate about delivering the best possible outcomes for children and young people. Manage resources to achieve priorities, ensuring that resources are allocated and controlled to optimise efficiency and effectiveness to achieve the best possible outcomes within the budget and seeking opportunities for securing external funding. Within these responsibilities, to carry out the functions of a budget holder and a contract manager, complying with the Council's procedures. Working with the Director of Education and other system leaders, provide direction for the local area SEND Strategic Vision and Priorities, policy and practice and commissioning of SEND provision, with a focus on the Government SEND Review (2022) and the SENDAP Improvement Plan (2023). To embed the Voice of the child and young person, parental involvement and coproduction through consultation and feedback to identify and address gaps and shape services. Contribute to the strategic leadership of the Council as a member of the Education Leadership Team and deputise for the Director as required. Develop and maintain effective partnerships with stakeholders, including parents, schools and other education providers and other statutory and voluntary agencies providing services for children and young people. Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the organisation. CONTACTS AND RELATIONSHIPS: This post is a system leadership post, the postholder will be required to establish and maintain effective partnerships with the broader SEND system (e.g. service users, parents and carers, ICB, health providers, education and training settings, transport providers, residential units and Children's and Adults Social Care etc) to ensure a high quality efficient, effective, economic and service user focused system MANAGEMENT AND LEADERSHIP: The postholder will lead and manage the SEN Leadership Team and directly line manage experienced SEN Managers overseeing a high profile and challenging service area comprising of the following teams: SEN Statutory Assessment Team Tribunals and Mediation (inc customer engagement) SEN Outreach Teams SEND Programme Team EQUALITIES: Implementation of the Council's equal opportunities policies and its statutory responsibility with regard to other individuals and service delivery. KNOWLEDGE Detailed knowledge of the legislative framework and statutory guidance for SEN/D Understanding of national policy across education, health and social care as the context for SEND services Knowledge and understanding of successful strategies for countering inequality and a commitment to equality of opportunity in employment and service delivery Knowledge, understanding and skills required to manage a complex budget EXPERIENCE Successful leadership and management of a complex service with multiple teams Experience of working successfully with partner organisations to improve outcomes for service users Effective management of complex budgets involving a range of funding streams A track record in commissioning and managing commissioned services QUALIFICATIONS A recognised education, health or care qualification at degree level or equivalent work experience Recent, relevant professional development relevant to SEND
Aug 10, 2026
Contractor
Bromley Council are looking for an Interim Head of SEN. 526 per day. 2 days in the office BR1 1AS. MAIN PURPOSE: To provide high quality strategic and operational leadership and management to the Special Educational Need (SEN) service and system leadership for the SEND partnership in the context of local and national priorities. To develop, communicate and deliver the SEND strategic vision and priorities and provide the leadership for the delivery of an Integrated and Inclusive Service for Children and Young People with SEND and their families. To be a champion for Bromley children and young people with Special Educational Need and/or Disabilities (SEND), to deliver a sustainable, inclusive and consistent experience for families. By collaborating with partners across the local area (within the Council, in schools and in other agencies) and with parent/carers to ensure that SEND operational delivery is high quality through direct delivery and commissioning arrangements. SUMMARY OF RESPONSIBILITIES AND DUTIES: To lead in ensuring the provision of high quality efficient, effective, economic and user focused services that are recognised as providing positive lived experiences for children and young people and which ensure all services are keeping children safe and helping them to thrive. To embed the effective use of business information and intelligence in relation to service delivery and service improvement and use this to implement local and national standards across services for children and young people with special educational needs and disabilities. Ensure an accurate performance management and quality assurance system is operational and closely monitoring all aspects of service delivery. Provide a cross-sector leadership role, working across education, health and social care including establishing joint commissioning structures to maximise the use of resources. To lead the strategic development, coordination, and operational delivery of integrated services for children and young people with special educational needs and those with disabilities, informed by the Government's SEND reforms, legislative requirements and corporate priorities. Provide high quality advice to the Director of Education, Senior Leadership Team and Portfolio Holder, including preparing and presenting reports Develop the effectiveness and efficiency of services by monitoring and evaluating performance, developing robust systems for service planning and performance management, which take account of changing service requirements, demographic trends, changing legislation. Recruit, manage, motivate and develop a workforce that is confident, positive and passionate about delivering the best possible outcomes for children and young people. Manage resources to achieve priorities, ensuring that resources are allocated and controlled to optimise efficiency and effectiveness to achieve the best possible outcomes within the budget and seeking opportunities for securing external funding. Within these responsibilities, to carry out the functions of a budget holder and a contract manager, complying with the Council's procedures. Working with the Director of Education and other system leaders, provide direction for the local area SEND Strategic Vision and Priorities, policy and practice and commissioning of SEND provision, with a focus on the Government SEND Review (2022) and the SENDAP Improvement Plan (2023). To embed the Voice of the child and young person, parental involvement and coproduction through consultation and feedback to identify and address gaps and shape services. Contribute to the strategic leadership of the Council as a member of the Education Leadership Team and deputise for the Director as required. Develop and maintain effective partnerships with stakeholders, including parents, schools and other education providers and other statutory and voluntary agencies providing services for children and young people. Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the organisation. CONTACTS AND RELATIONSHIPS: This post is a system leadership post, the postholder will be required to establish and maintain effective partnerships with the broader SEND system (e.g. service users, parents and carers, ICB, health providers, education and training settings, transport providers, residential units and Children's and Adults Social Care etc) to ensure a high quality efficient, effective, economic and service user focused system MANAGEMENT AND LEADERSHIP: The postholder will lead and manage the SEN Leadership Team and directly line manage experienced SEN Managers overseeing a high profile and challenging service area comprising of the following teams: SEN Statutory Assessment Team Tribunals and Mediation (inc customer engagement) SEN Outreach Teams SEND Programme Team EQUALITIES: Implementation of the Council's equal opportunities policies and its statutory responsibility with regard to other individuals and service delivery. KNOWLEDGE Detailed knowledge of the legislative framework and statutory guidance for SEN/D Understanding of national policy across education, health and social care as the context for SEND services Knowledge and understanding of successful strategies for countering inequality and a commitment to equality of opportunity in employment and service delivery Knowledge, understanding and skills required to manage a complex budget EXPERIENCE Successful leadership and management of a complex service with multiple teams Experience of working successfully with partner organisations to improve outcomes for service users Effective management of complex budgets involving a range of funding streams A track record in commissioning and managing commissioned services QUALIFICATIONS A recognised education, health or care qualification at degree level or equivalent work experience Recent, relevant professional development relevant to SEND
What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Southwark Council are looking for an Head of Age Well for managing NHS Continuing Health Care (CHC) team and Better Care Fund (BCF) initiatives including developing proposals for BCF and reporting the NHS England. 425 per day - Please note the rate for this role is set my NHS Agenda for Change and is not negotiable at 425 per day Umbrella Pay Rate. Hybrid Working usually 2-3 days in the office but expected to be flexible for external meetings. This post is joint funded by the NHS, it is essential that candidates have experience of working in the NHS or an integrated commissioning function. It is essential that candidates have experience of managing NHS Continuing Health Care (CHC) team and Better Care Fund (BCF) initiatives including developing proposals for BCF and reporting the NHS England. Job Description: This role is a key part of the commissioning team which is funded by Southwark Council and SEL ICS. The role leads a commissioning team focused on older and/or frail residents, including physical disabilities, of Southwark. The post holder will have a significant role in building working relationships and collaboration across the council, the wider health system and through Partnership Southwark. As part of this team the post holder will lead and therefore significantly contribute to developing and delivering a specified programme of work which will focus on a defined population within Southwark. The post holder will be expected to contribute to the professional development of the team and co-ordinate the delivery of a complex programme of work centred on core health and care priorities in Southwark and South East London. The post holder will also significantly contribute to planning for continuous reduction in health and wellbeing inequalities across the borough in collaboration across the council, the wider health system and through Partnership Southwark. Working across the division, the post holder will take stock of the current commissioning arrangements and the status of public health-commissioned services, engaging with Public Health Consultants, Heads of Programme, and Policy Officers to develop and implement a commissioning plan for the division. The post holder should assess, rationalise, and deliver all aspects of high quality public health commissioning with a view to tackling inequalities, improving outcomes and generating value for Southwark residents. The post holder will be responsible for creating and sustaining good working relationships in support of commissioning key public health services and their links with other related services, within the Council, the NHS, voluntary sector and other relevant local partners, as well as commissioned service providers. The post holder will be required to attend occasional evening and weekend meetings and events in a variety of settings and locations across the borough, in support of the delivery of their work programme. The post holder reports to the Assistant Director for Integrated Commissioning.
Aug 10, 2026
Contractor
Southwark Council are looking for an Head of Age Well for managing NHS Continuing Health Care (CHC) team and Better Care Fund (BCF) initiatives including developing proposals for BCF and reporting the NHS England. 425 per day - Please note the rate for this role is set my NHS Agenda for Change and is not negotiable at 425 per day Umbrella Pay Rate. Hybrid Working usually 2-3 days in the office but expected to be flexible for external meetings. This post is joint funded by the NHS, it is essential that candidates have experience of working in the NHS or an integrated commissioning function. It is essential that candidates have experience of managing NHS Continuing Health Care (CHC) team and Better Care Fund (BCF) initiatives including developing proposals for BCF and reporting the NHS England. Job Description: This role is a key part of the commissioning team which is funded by Southwark Council and SEL ICS. The role leads a commissioning team focused on older and/or frail residents, including physical disabilities, of Southwark. The post holder will have a significant role in building working relationships and collaboration across the council, the wider health system and through Partnership Southwark. As part of this team the post holder will lead and therefore significantly contribute to developing and delivering a specified programme of work which will focus on a defined population within Southwark. The post holder will be expected to contribute to the professional development of the team and co-ordinate the delivery of a complex programme of work centred on core health and care priorities in Southwark and South East London. The post holder will also significantly contribute to planning for continuous reduction in health and wellbeing inequalities across the borough in collaboration across the council, the wider health system and through Partnership Southwark. Working across the division, the post holder will take stock of the current commissioning arrangements and the status of public health-commissioned services, engaging with Public Health Consultants, Heads of Programme, and Policy Officers to develop and implement a commissioning plan for the division. The post holder should assess, rationalise, and deliver all aspects of high quality public health commissioning with a view to tackling inequalities, improving outcomes and generating value for Southwark residents. The post holder will be responsible for creating and sustaining good working relationships in support of commissioning key public health services and their links with other related services, within the Council, the NHS, voluntary sector and other relevant local partners, as well as commissioned service providers. The post holder will be required to attend occasional evening and weekend meetings and events in a variety of settings and locations across the borough, in support of the delivery of their work programme. The post holder reports to the Assistant Director for Integrated Commissioning.
Adecco are recruiting on behalf of the Local Authority for a Senior Business Support Officer to join the LIFE/Hospital Discharge service within Health, Wellbeing and Adults. Contract Details: Type: Temporary - 3 months Pay: 18.92 per hour PAYE or 25.03 per hour UMBRELLA Location: Bernard Weatherill House Working Arrangements: Hybrid - 2 days per week from home Hours: Full time, 36 hours per week (Monday to Friday) DBS: Enhanced DBS required Role Overview: This role is paramount to maintaining service delivery and supporting hospital discharge within Adult Services. The Senior Business Support Officer will provide high-quality business support to the LIFE service, supporting data capture and management, LIFE referrals and Patienteer, as well as providing operational support around changes to the D2A process. The role will help improve data quality and ensure efficient processes to enable robust, integrated and person-centred services across the whole system. Key Responsibilities: Monitor and update the LIFE service mailbox, ensuring urgent emails are actioned daily. Update the LIFE Tracker with information received into the LIFE mailbox in a timely and accurate manner. Ensure managers and senior staff are alerted to urgent issues. Monitor packages of care on the LIFE Tracker and send reminders when cases reach four weeks to ensure reviews are completed. Deal with queries and data requests linked to the LIFE inbox and LIFE Tracker. Support data capture and management of LIFE referrals and Patienteer. Provide operational support around changes to the D2A process. Provide guidance and support to LIFE staff and Business Support Officers. Provide advice and support to Business Support Officers and induct new staff. Delegate work and deputise for the Team Leader when requested. Provide customer support by responding to queries by telephone and email. Handle and process electronic enquiries and incoming documentation. Prepare standard documents, template letters and reports. Provide meeting support, including the accurate recording of statutory meetings. Provide expertise, support and task supervision to Business Support Officers. Ensure data and documents are stored correctly in line with service requirements and information management legislation. Process payments in accordance with corporate financial policies. Skills and Experience Required: Knowledge of administration systems and procedures. Significant experience and competence using IT systems and common business support systems, particularly Excel spreadsheets. Experience working in an office environment. Significant experience providing a customer-focused service. Ability to manage and update Excel spreadsheets. Ability to prioritise workload and meet deadlines within a fast-changing environment. Excellent written and verbal communication skills. Good numeracy and English literacy skills. Ability to analyse complex data. Strong administrative and organisational skills. Ability to use a range of ICT applications effectively, including MS Office and MS Teams. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 10, 2026
Seasonal
Adecco are recruiting on behalf of the Local Authority for a Senior Business Support Officer to join the LIFE/Hospital Discharge service within Health, Wellbeing and Adults. Contract Details: Type: Temporary - 3 months Pay: 18.92 per hour PAYE or 25.03 per hour UMBRELLA Location: Bernard Weatherill House Working Arrangements: Hybrid - 2 days per week from home Hours: Full time, 36 hours per week (Monday to Friday) DBS: Enhanced DBS required Role Overview: This role is paramount to maintaining service delivery and supporting hospital discharge within Adult Services. The Senior Business Support Officer will provide high-quality business support to the LIFE service, supporting data capture and management, LIFE referrals and Patienteer, as well as providing operational support around changes to the D2A process. The role will help improve data quality and ensure efficient processes to enable robust, integrated and person-centred services across the whole system. Key Responsibilities: Monitor and update the LIFE service mailbox, ensuring urgent emails are actioned daily. Update the LIFE Tracker with information received into the LIFE mailbox in a timely and accurate manner. Ensure managers and senior staff are alerted to urgent issues. Monitor packages of care on the LIFE Tracker and send reminders when cases reach four weeks to ensure reviews are completed. Deal with queries and data requests linked to the LIFE inbox and LIFE Tracker. Support data capture and management of LIFE referrals and Patienteer. Provide operational support around changes to the D2A process. Provide guidance and support to LIFE staff and Business Support Officers. Provide advice and support to Business Support Officers and induct new staff. Delegate work and deputise for the Team Leader when requested. Provide customer support by responding to queries by telephone and email. Handle and process electronic enquiries and incoming documentation. Prepare standard documents, template letters and reports. Provide meeting support, including the accurate recording of statutory meetings. Provide expertise, support and task supervision to Business Support Officers. Ensure data and documents are stored correctly in line with service requirements and information management legislation. Process payments in accordance with corporate financial policies. Skills and Experience Required: Knowledge of administration systems and procedures. Significant experience and competence using IT systems and common business support systems, particularly Excel spreadsheets. Experience working in an office environment. Significant experience providing a customer-focused service. Ability to manage and update Excel spreadsheets. Ability to prioritise workload and meet deadlines within a fast-changing environment. Excellent written and verbal communication skills. Good numeracy and English literacy skills. Ability to analyse complex data. Strong administrative and organisational skills. Ability to use a range of ICT applications effectively, including MS Office and MS Teams. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Electrical Site Supervisor We are looking for a experienced Electrical Site Supervisor for our client, a leading UK building,fit out,engineering and infrastructure company. Site location- Bourton On The Water, Gloucestershire. Job Role: Safely supervise electrical installation activities, ensuring works are delivered in accordance with drawings, specifications, asset standards and programme Supervise electrical installation works Coordinate subcontractors and daily work activities Deliver toolbox talks and review RAMS Carry out pre-work site surveys Undertake quality inspections and complete ITPs Continuously inspect workmanship to minimise snagging and defects Coordinate with civils, mechanical and commissioning teams Manage materials, plant and labour resources Report progress to the Project Manager/Site Manager Support commissioning and handover Essential Requirements CSCS Card SMSTS or SSSTS Full UK Driving Licence Desirable Electrical qualification (HNC/HND/Degree or equivalent) 18th Edition advantageous National Water Hygiene First Aid Work will be ongoing untill end of July 2027. Please send CV's for immediate interviews. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 10, 2026
Seasonal
Electrical Site Supervisor We are looking for a experienced Electrical Site Supervisor for our client, a leading UK building,fit out,engineering and infrastructure company. Site location- Bourton On The Water, Gloucestershire. Job Role: Safely supervise electrical installation activities, ensuring works are delivered in accordance with drawings, specifications, asset standards and programme Supervise electrical installation works Coordinate subcontractors and daily work activities Deliver toolbox talks and review RAMS Carry out pre-work site surveys Undertake quality inspections and complete ITPs Continuously inspect workmanship to minimise snagging and defects Coordinate with civils, mechanical and commissioning teams Manage materials, plant and labour resources Report progress to the Project Manager/Site Manager Support commissioning and handover Essential Requirements CSCS Card SMSTS or SSSTS Full UK Driving Licence Desirable Electrical qualification (HNC/HND/Degree or equivalent) 18th Edition advantageous National Water Hygiene First Aid Work will be ongoing untill end of July 2027. Please send CV's for immediate interviews. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
What you will do Reporting to the Global Service Desk Senior Manager, the IT Process Analyst supports the operation, governance cadence and continual improvement of IT service management (ITSM) processes across the firm. The role executes defined process activities, maintains process documentation and controls, and provides reporting and coordination to enable designated process owners and stakeholders to make decisions and drive outcomes. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The IT Process Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Support the day-to-day running of assigned ITSM processes by following defined steps, keeping records up to date, completing basic compliance checks, and producing routine management information (MI). Flag risks, exceptions and decision points and escalate them to the appropriate process owner(s) or forum for direction and approval. Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and assigned to the relevant teams, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance, and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and confirm that tooling and reports support the documented process steps. Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5+ years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and problem solving skills, with the ability to identify root causes and pragmatic solutions Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do Reporting to the Global Service Desk Senior Manager, the IT Process Analyst supports the operation, governance cadence and continual improvement of IT service management (ITSM) processes across the firm. The role executes defined process activities, maintains process documentation and controls, and provides reporting and coordination to enable designated process owners and stakeholders to make decisions and drive outcomes. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The IT Process Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Support the day-to-day running of assigned ITSM processes by following defined steps, keeping records up to date, completing basic compliance checks, and producing routine management information (MI). Flag risks, exceptions and decision points and escalate them to the appropriate process owner(s) or forum for direction and approval. Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and assigned to the relevant teams, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance, and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and confirm that tooling and reports support the documented process steps. Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5+ years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and problem solving skills, with the ability to identify root causes and pragmatic solutions Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
We have an exciting opportunity for a Senior Administrator to join our Risk Operations team , based in A&O Shearman's Belfast Office, on a 6-month fixed term contract. Risk team - Belfast The Risk Operations Senior Administrator supports the efficient operation of the Risk Operations Team/ Risk Function by delivering high-quality administrative, project, and analytical support to Risk leadership. The role coordinates key project-related activities, maintains risk data and reporting, and acts as a central point of contact for risk-related queries, contributing to effective stakeholder engagement and a strong risk culture. It also supports the delivery of strategic risk initiatives, the maintenance of risk systems and training materials, and the administrative oversight of the firm's global background screening programme, ensuring alignment with policies, regulatory requirements, and operational priorities. What you will do Risk Operations/Function Administration Support Support to the Global Head of Risk Operations: Provide comprehensive administrative and organisational support to the Global Head of Risk Operations, including the planning and coordination of ad hoc meetings and events (e.g. risk off-sites, discovery sessions, and training initiatives). Deliver broader administrative assistance as required to support effective function leadership. Risk Operations Leadership Support: Assist the Risk Operations Leadership team with the coordination of team activities and day-to-day administrative processes. Responsibilities include preparing and documenting minutes from stakeholder and client meetings, supporting team workflows, managing shared mailboxes, and maintaining trackers, reports, and internal documentation. Strategic Risk Project Support: Support the delivery of key strategic risk projects by scheduling and attending project meetings, producing accurate minutes and file notes, tracking project milestones, dependences and deadlines, and tracking actions through to completion. Maintain project trackers to monitor progress, outcomes, and key risks or challenges including preparation of project status reports for senior stakeholders. Support the rollout of new processes and procedures where they apply internally to the Risk Function/Operations. Risk Function Communications Plan Support: Support the development and delivery of the Risk Function communications strategy. This includes maintaining intranet content and distribution lists, ensuring the accuracy of the organisational structure chart, and contributing to the preparation of regular Risk Function communications (e.g. newsletters and updates). Risk Function Finance Support: Provide administrative support to the Risk Operations Manager in the preparation of annual budgets and the ongoing monitoring and review of monthly Risk Function financials. Flexible Support: Demonstrate adaptability and proactivity by undertaking additional responsibilities and providing support across the Risk Function as required. Risk Management Support Risk Management: Support the Risk Operations Senior Manager and Managers in promoting a strong risk management culture across the firm. Act as a primary point of contact for general risk-related queries from global offices and teams, providing timely and consistent guidance. Stakeholder Management: Build and maintain effective working relationships with the business, key stakeholders, and relevant third parties to support the delivery of Risk Function objectives. Global Risk Register (GRR): Manage the GRR shared mailbox, ensuring timely responses to system notifications and escalating matters to Risk Operations Leadership where appropriate. Provide technical support and guidance to users on effective utilisation of the GRR platform to support risk management activities. Analysis and Reporting: Collate and analyse risk data to identify trends, themes, and emerging issues. Prepare and present clear, actionable insights to Risk Operations Leadership to inform decision-making. Training Materials: Maintain and update training materials and guidance documentation used across the firm to support risk management practices, ensuring all content remains accurate and compliant with firm policies. Background Checks Support Background Checks Subject Matter Expertise (SME): Act as the first point of contact for risk-related background screening queries from global offices and Global HR. Track and manage queries, escalating where necessary, and support the provision of guidance to leadership on the firm's global screening compliance programme. Project support: Support background screening and risk-related projects by scheduling and attending meetings, undertaking research, and producing accurate minutes, with a particular focus on compliance with employment screening requirements globally. Supplier Oversight: Engage regularly with the firm's background screening supplier to ensure contractual obligations are met. Support the maintenance of Statements of Work (SOWs) and related documentation to ensure continued alignment with the firm's Global Background Checks Policy. Administration Support: Provide administrative support across background screening activities, including the preparation of communications, presentations, and training materials. Ensure all documentation is maintained in accordance with firm policies and standards. What you will have Strong analytical skills, attention to detail, quality and accuracy are essential. Strong MS application skills, particularly Excel, PowerPoint and Power Platforms. Excellent organisational skills, with the ability to juggle multiple demands and effectively prioritise tasks. Work collaboratively as part of a team, supporting colleagues and building successful working relationships. Maintain the highest standards of professionalism, confidentiality, and attention to detail in all aspects of the role. Communicate effectively, written and verbal, with internal and external stakeholders across global offices. Display a positive attitude, adaptability to change, and a commitment to personal and professional development. Take ownership of tasks, demonstrate initiative, and ensure the delivery of high-quality, accurate work. Previous experience within a risk, banking, legal or professional services environment is desirable but not essential. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do, however, remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Aug 10, 2026
Full time
We have an exciting opportunity for a Senior Administrator to join our Risk Operations team , based in A&O Shearman's Belfast Office, on a 6-month fixed term contract. Risk team - Belfast The Risk Operations Senior Administrator supports the efficient operation of the Risk Operations Team/ Risk Function by delivering high-quality administrative, project, and analytical support to Risk leadership. The role coordinates key project-related activities, maintains risk data and reporting, and acts as a central point of contact for risk-related queries, contributing to effective stakeholder engagement and a strong risk culture. It also supports the delivery of strategic risk initiatives, the maintenance of risk systems and training materials, and the administrative oversight of the firm's global background screening programme, ensuring alignment with policies, regulatory requirements, and operational priorities. What you will do Risk Operations/Function Administration Support Support to the Global Head of Risk Operations: Provide comprehensive administrative and organisational support to the Global Head of Risk Operations, including the planning and coordination of ad hoc meetings and events (e.g. risk off-sites, discovery sessions, and training initiatives). Deliver broader administrative assistance as required to support effective function leadership. Risk Operations Leadership Support: Assist the Risk Operations Leadership team with the coordination of team activities and day-to-day administrative processes. Responsibilities include preparing and documenting minutes from stakeholder and client meetings, supporting team workflows, managing shared mailboxes, and maintaining trackers, reports, and internal documentation. Strategic Risk Project Support: Support the delivery of key strategic risk projects by scheduling and attending project meetings, producing accurate minutes and file notes, tracking project milestones, dependences and deadlines, and tracking actions through to completion. Maintain project trackers to monitor progress, outcomes, and key risks or challenges including preparation of project status reports for senior stakeholders. Support the rollout of new processes and procedures where they apply internally to the Risk Function/Operations. Risk Function Communications Plan Support: Support the development and delivery of the Risk Function communications strategy. This includes maintaining intranet content and distribution lists, ensuring the accuracy of the organisational structure chart, and contributing to the preparation of regular Risk Function communications (e.g. newsletters and updates). Risk Function Finance Support: Provide administrative support to the Risk Operations Manager in the preparation of annual budgets and the ongoing monitoring and review of monthly Risk Function financials. Flexible Support: Demonstrate adaptability and proactivity by undertaking additional responsibilities and providing support across the Risk Function as required. Risk Management Support Risk Management: Support the Risk Operations Senior Manager and Managers in promoting a strong risk management culture across the firm. Act as a primary point of contact for general risk-related queries from global offices and teams, providing timely and consistent guidance. Stakeholder Management: Build and maintain effective working relationships with the business, key stakeholders, and relevant third parties to support the delivery of Risk Function objectives. Global Risk Register (GRR): Manage the GRR shared mailbox, ensuring timely responses to system notifications and escalating matters to Risk Operations Leadership where appropriate. Provide technical support and guidance to users on effective utilisation of the GRR platform to support risk management activities. Analysis and Reporting: Collate and analyse risk data to identify trends, themes, and emerging issues. Prepare and present clear, actionable insights to Risk Operations Leadership to inform decision-making. Training Materials: Maintain and update training materials and guidance documentation used across the firm to support risk management practices, ensuring all content remains accurate and compliant with firm policies. Background Checks Support Background Checks Subject Matter Expertise (SME): Act as the first point of contact for risk-related background screening queries from global offices and Global HR. Track and manage queries, escalating where necessary, and support the provision of guidance to leadership on the firm's global screening compliance programme. Project support: Support background screening and risk-related projects by scheduling and attending meetings, undertaking research, and producing accurate minutes, with a particular focus on compliance with employment screening requirements globally. Supplier Oversight: Engage regularly with the firm's background screening supplier to ensure contractual obligations are met. Support the maintenance of Statements of Work (SOWs) and related documentation to ensure continued alignment with the firm's Global Background Checks Policy. Administration Support: Provide administrative support across background screening activities, including the preparation of communications, presentations, and training materials. Ensure all documentation is maintained in accordance with firm policies and standards. What you will have Strong analytical skills, attention to detail, quality and accuracy are essential. Strong MS application skills, particularly Excel, PowerPoint and Power Platforms. Excellent organisational skills, with the ability to juggle multiple demands and effectively prioritise tasks. Work collaboratively as part of a team, supporting colleagues and building successful working relationships. Maintain the highest standards of professionalism, confidentiality, and attention to detail in all aspects of the role. Communicate effectively, written and verbal, with internal and external stakeholders across global offices. Display a positive attitude, adaptability to change, and a commitment to personal and professional development. Take ownership of tasks, demonstrate initiative, and ensure the delivery of high-quality, accurate work. Previous experience within a risk, banking, legal or professional services environment is desirable but not essential. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do, however, remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Southwark Council are looking for an Interim Operational Lead - RPEEPs & PCFRAs. 400 per day (Could be negotiated). 2 days at the office SE1 2QH (Flexible). About the role: We are seeking an experienced Interim Operational Lead to drive the delivery of Person Centred Fire Risk Assessments (PCFRAs) and Residential Personal Emergency Evacuation Plans (RPEEPs) in line with the Fire Safety (Residential Evacuation Plans) (England) Regulations 2025. The role is peripatetic as it is primarily attending resident's flats and carrying out Person Centred Fire Risk Assessments, however, can we put 2 days at the office per week (flexible). You will lead the end-to-end RPEEPs process, ensuring residents at risk are identified, assessed and supported with proportionate, effective mitigation measures. Key responsibilities: Deliver and oversee PCFRAs and RPEEPs across residential settings Manage the full lifecycle: assessment, technical review, implementation and review of mitigation measures Ensure compliance with legislation and maintain audit-ready processes Carry out a robust quality assurance function, including post-installation checks of life safety measures Work collaboratively with Building Safety Managers, Fire Risk Assessors, Housing teams and the London Fire Brigade Provide expert technical guidance and resolve complex cases About You Proven experience delivering Person Centred Fire Risk Assessments Strong technical understanding of fire safety in residential buildings Ability to lead operational delivery and manage risk effectively Excellent stakeholder engagement and communication skills Holds a recognised fire safety technical qualification
Aug 10, 2026
Contractor
Southwark Council are looking for an Interim Operational Lead - RPEEPs & PCFRAs. 400 per day (Could be negotiated). 2 days at the office SE1 2QH (Flexible). About the role: We are seeking an experienced Interim Operational Lead to drive the delivery of Person Centred Fire Risk Assessments (PCFRAs) and Residential Personal Emergency Evacuation Plans (RPEEPs) in line with the Fire Safety (Residential Evacuation Plans) (England) Regulations 2025. The role is peripatetic as it is primarily attending resident's flats and carrying out Person Centred Fire Risk Assessments, however, can we put 2 days at the office per week (flexible). You will lead the end-to-end RPEEPs process, ensuring residents at risk are identified, assessed and supported with proportionate, effective mitigation measures. Key responsibilities: Deliver and oversee PCFRAs and RPEEPs across residential settings Manage the full lifecycle: assessment, technical review, implementation and review of mitigation measures Ensure compliance with legislation and maintain audit-ready processes Carry out a robust quality assurance function, including post-installation checks of life safety measures Work collaboratively with Building Safety Managers, Fire Risk Assessors, Housing teams and the London Fire Brigade Provide expert technical guidance and resolve complex cases About You Proven experience delivering Person Centred Fire Risk Assessments Strong technical understanding of fire safety in residential buildings Ability to lead operational delivery and manage risk effectively Excellent stakeholder engagement and communication skills Holds a recognised fire safety technical qualification
We have an exciting opportunity for a Senior Administrator to join our Risk Operations team , based in A&O Shearman's Belfast Office, on a 6-month fixed term contract. Risk team - Belfast The Risk Operations Senior Administrator supports the efficient operation of the Risk Operations Team/ Risk Function by delivering high-quality administrative, project, and analytical support to Risk leadership. The role coordinates key project-related activities, maintains risk data and reporting, and acts as a central point of contact for risk-related queries, contributing to effective stakeholder engagement and a strong risk culture. It also supports the delivery of strategic risk initiatives, the maintenance of risk systems and training materials, and the administrative oversight of the firm's global background screening programme, ensuring alignment with policies, regulatory requirements, and operational priorities. What you will do Risk Operations/Function Administration Support Support to the Global Head of Risk Operations: Provide comprehensive administrative and organisational support to the Global Head of Risk Operations, including the planning and coordination of ad hoc meetings and events (e.g. risk off-sites, discovery sessions, and training initiatives). Deliver broader administrative assistance as required to support effective function leadership. Risk Operations Leadership Support: Assist the Risk Operations Leadership team with the coordination of team activities and day-to-day administrative processes. Responsibilities include preparing and documenting minutes from stakeholder and client meetings, supporting team workflows, managing shared mailboxes, and maintaining trackers, reports, and internal documentation. Strategic Risk Project Support: Support the delivery of key strategic risk projects by scheduling and attending project meetings, producing accurate minutes and file notes, tracking project milestones, dependences and deadlines, and tracking actions through to completion. Maintain project trackers to monitor progress, outcomes, and key risks or challenges including preparation of project status reports for senior stakeholders. Support the rollout of new processes and procedures where they apply internally to the Risk Function/Operations. Risk Function Communications Plan Support: Support the development and delivery of the Risk Function communications strategy. This includes maintaining intranet content and distribution lists, ensuring the accuracy of the organisational structure chart, and contributing to the preparation of regular Risk Function communications (e.g. newsletters and updates). Risk Function Finance Support: Provide administrative support to the Risk Operations Manager in the preparation of annual budgets and the ongoing monitoring and review of monthly Risk Function financials. Flexible Support: Demonstrate adaptability and proactivity by undertaking additional responsibilities and providing support across the Risk Function as required. Risk Management Support Risk Management: Support the Risk Operations Senior Manager and Managers in promoting a strong risk management culture across the firm. Act as a primary point of contact for general risk-related queries from global offices and teams, providing timely and consistent guidance. Stakeholder Management: Build and maintain effective working relationships with the business, key stakeholders, and relevant third parties to support the delivery of Risk Function objectives. Global Risk Register (GRR): Manage the GRR shared mailbox, ensuring timely responses to system notifications and escalating matters to Risk Operations Leadership where appropriate. Provide technical support and guidance to users on effective utilisation of the GRR platform to support risk management activities. Analysis and Reporting: Collate and analyse risk data to identify trends, themes, and emerging issues. Prepare and present clear, actionable insights to Risk Operations Leadership to inform decision-making. Training Materials: Maintain and update training materials and guidance documentation used across the firm to support risk management practices, ensuring all content remains accurate and compliant with firm policies. Background Checks Support Background Checks Subject Matter Expertise (SME): Act as the first point of contact for risk-related background screening queries from global offices and Global HR. Track and manage queries, escalating where necessary, and support the provision of guidance to leadership on the firm's global screening compliance programme. Project support: Support background screening and risk-related projects by scheduling and attending meetings, undertaking research, and producing accurate minutes, with a particular focus on compliance with employment screening requirements globally. Supplier Oversight: Engage regularly with the firm's background screening supplier to ensure contractual obligations are met. Support the maintenance of Statements of Work (SOWs) and related documentation to ensure continued alignment with the firm's Global Background Checks Policy. Administration Support: Provide administrative support across background screening activities, including the preparation of communications, presentations, and training materials. Ensure all documentation is maintained in accordance with firm policies and standards. What you will have Strong analytical skills, attention to detail, quality and accuracy are essential. Strong MS application skills, particularly Excel, PowerPoint and Power Platforms. Excellent organisational skills, with the ability to juggle multiple demands and effectively prioritise tasks. Work collaboratively as part of a team, supporting colleagues and building successful working relationships. Maintain the highest standards of professionalism, confidentiality, and attention to detail in all aspects of the role. Communicate effectively, written and verbal, with internal and external stakeholders across global offices. Display a positive attitude, adaptability to change, and a commitment to personal and professional development. Take ownership of tasks, demonstrate initiative, and ensure the delivery of high-quality, accurate work. Previous experience within a risk, banking, legal or professional services environment is desirable but not essential. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do, however, remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Aug 10, 2026
Full time
We have an exciting opportunity for a Senior Administrator to join our Risk Operations team , based in A&O Shearman's Belfast Office, on a 6-month fixed term contract. Risk team - Belfast The Risk Operations Senior Administrator supports the efficient operation of the Risk Operations Team/ Risk Function by delivering high-quality administrative, project, and analytical support to Risk leadership. The role coordinates key project-related activities, maintains risk data and reporting, and acts as a central point of contact for risk-related queries, contributing to effective stakeholder engagement and a strong risk culture. It also supports the delivery of strategic risk initiatives, the maintenance of risk systems and training materials, and the administrative oversight of the firm's global background screening programme, ensuring alignment with policies, regulatory requirements, and operational priorities. What you will do Risk Operations/Function Administration Support Support to the Global Head of Risk Operations: Provide comprehensive administrative and organisational support to the Global Head of Risk Operations, including the planning and coordination of ad hoc meetings and events (e.g. risk off-sites, discovery sessions, and training initiatives). Deliver broader administrative assistance as required to support effective function leadership. Risk Operations Leadership Support: Assist the Risk Operations Leadership team with the coordination of team activities and day-to-day administrative processes. Responsibilities include preparing and documenting minutes from stakeholder and client meetings, supporting team workflows, managing shared mailboxes, and maintaining trackers, reports, and internal documentation. Strategic Risk Project Support: Support the delivery of key strategic risk projects by scheduling and attending project meetings, producing accurate minutes and file notes, tracking project milestones, dependences and deadlines, and tracking actions through to completion. Maintain project trackers to monitor progress, outcomes, and key risks or challenges including preparation of project status reports for senior stakeholders. Support the rollout of new processes and procedures where they apply internally to the Risk Function/Operations. Risk Function Communications Plan Support: Support the development and delivery of the Risk Function communications strategy. This includes maintaining intranet content and distribution lists, ensuring the accuracy of the organisational structure chart, and contributing to the preparation of regular Risk Function communications (e.g. newsletters and updates). Risk Function Finance Support: Provide administrative support to the Risk Operations Manager in the preparation of annual budgets and the ongoing monitoring and review of monthly Risk Function financials. Flexible Support: Demonstrate adaptability and proactivity by undertaking additional responsibilities and providing support across the Risk Function as required. Risk Management Support Risk Management: Support the Risk Operations Senior Manager and Managers in promoting a strong risk management culture across the firm. Act as a primary point of contact for general risk-related queries from global offices and teams, providing timely and consistent guidance. Stakeholder Management: Build and maintain effective working relationships with the business, key stakeholders, and relevant third parties to support the delivery of Risk Function objectives. Global Risk Register (GRR): Manage the GRR shared mailbox, ensuring timely responses to system notifications and escalating matters to Risk Operations Leadership where appropriate. Provide technical support and guidance to users on effective utilisation of the GRR platform to support risk management activities. Analysis and Reporting: Collate and analyse risk data to identify trends, themes, and emerging issues. Prepare and present clear, actionable insights to Risk Operations Leadership to inform decision-making. Training Materials: Maintain and update training materials and guidance documentation used across the firm to support risk management practices, ensuring all content remains accurate and compliant with firm policies. Background Checks Support Background Checks Subject Matter Expertise (SME): Act as the first point of contact for risk-related background screening queries from global offices and Global HR. Track and manage queries, escalating where necessary, and support the provision of guidance to leadership on the firm's global screening compliance programme. Project support: Support background screening and risk-related projects by scheduling and attending meetings, undertaking research, and producing accurate minutes, with a particular focus on compliance with employment screening requirements globally. Supplier Oversight: Engage regularly with the firm's background screening supplier to ensure contractual obligations are met. Support the maintenance of Statements of Work (SOWs) and related documentation to ensure continued alignment with the firm's Global Background Checks Policy. Administration Support: Provide administrative support across background screening activities, including the preparation of communications, presentations, and training materials. Ensure all documentation is maintained in accordance with firm policies and standards. What you will have Strong analytical skills, attention to detail, quality and accuracy are essential. Strong MS application skills, particularly Excel, PowerPoint and Power Platforms. Excellent organisational skills, with the ability to juggle multiple demands and effectively prioritise tasks. Work collaboratively as part of a team, supporting colleagues and building successful working relationships. Maintain the highest standards of professionalism, confidentiality, and attention to detail in all aspects of the role. Communicate effectively, written and verbal, with internal and external stakeholders across global offices. Display a positive attitude, adaptability to change, and a commitment to personal and professional development. Take ownership of tasks, demonstrate initiative, and ensure the delivery of high-quality, accurate work. Previous experience within a risk, banking, legal or professional services environment is desirable but not essential. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do, however, remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
We have an exciting opportunity for a Senior Administrator to join our Risk Operations team , based in A&O Shearman's Belfast Office, on a 6-month fixed term contract. Risk team - Belfast The Risk Operations Senior Administrator supports the efficient operation of the Risk Operations Team/ Risk Function by delivering high-quality administrative, project, and analytical support to Risk leadership. The role coordinates key project-related activities, maintains risk data and reporting, and acts as a central point of contact for risk-related queries, contributing to effective stakeholder engagement and a strong risk culture. It also supports the delivery of strategic risk initiatives, the maintenance of risk systems and training materials, and the administrative oversight of the firm's global background screening programme, ensuring alignment with policies, regulatory requirements, and operational priorities. What you will do Risk Operations/Function Administration Support Support to the Global Head of Risk Operations: Provide comprehensive administrative and organisational support to the Global Head of Risk Operations, including the planning and coordination of ad hoc meetings and events (e.g. risk off-sites, discovery sessions, and training initiatives). Deliver broader administrative assistance as required to support effective function leadership. Risk Operations Leadership Support: Assist the Risk Operations Leadership team with the coordination of team activities and day-to-day administrative processes. Responsibilities include preparing and documenting minutes from stakeholder and client meetings, supporting team workflows, managing shared mailboxes, and maintaining trackers, reports, and internal documentation. Strategic Risk Project Support: Support the delivery of key strategic risk projects by scheduling and attending project meetings, producing accurate minutes and file notes, tracking project milestones, dependences and deadlines, and tracking actions through to completion. Maintain project trackers to monitor progress, outcomes, and key risks or challenges including preparation of project status reports for senior stakeholders. Support the rollout of new processes and procedures where they apply internally to the Risk Function/Operations. Risk Function Communications Plan Support: Support the development and delivery of the Risk Function communications strategy. This includes maintaining intranet content and distribution lists, ensuring the accuracy of the organisational structure chart, and contributing to the preparation of regular Risk Function communications (e.g. newsletters and updates). Risk Function Finance Support: Provide administrative support to the Risk Operations Manager in the preparation of annual budgets and the ongoing monitoring and review of monthly Risk Function financials. Flexible Support: Demonstrate adaptability and proactivity by undertaking additional responsibilities and providing support across the Risk Function as required. Risk Management Support Risk Management: Support the Risk Operations Senior Manager and Managers in promoting a strong risk management culture across the firm. Act as a primary point of contact for general risk-related queries from global offices and teams, providing timely and consistent guidance. Stakeholder Management: Build and maintain effective working relationships with the business, key stakeholders, and relevant third parties to support the delivery of Risk Function objectives. Global Risk Register (GRR): Manage the GRR shared mailbox, ensuring timely responses to system notifications and escalating matters to Risk Operations Leadership where appropriate. Provide technical support and guidance to users on effective utilisation of the GRR platform to support risk management activities. Analysis and Reporting: Collate and analyse risk data to identify trends, themes, and emerging issues. Prepare and present clear, actionable insights to Risk Operations Leadership to inform decision-making. Training Materials: Maintain and update training materials and guidance documentation used across the firm to support risk management practices, ensuring all content remains accurate and compliant with firm policies. Background Checks Support Background Checks Subject Matter Expertise (SME): Act as the first point of contact for risk-related background screening queries from global offices and Global HR. Track and manage queries, escalating where necessary, and support the provision of guidance to leadership on the firm's global screening compliance programme. Project support: Support background screening and risk-related projects by scheduling and attending meetings, undertaking research, and producing accurate minutes, with a particular focus on compliance with employment screening requirements globally. Supplier Oversight: Engage regularly with the firm's background screening supplier to ensure contractual obligations are met. Support the maintenance of Statements of Work (SOWs) and related documentation to ensure continued alignment with the firm's Global Background Checks Policy. Administration Support: Provide administrative support across background screening activities, including the preparation of communications, presentations, and training materials. Ensure all documentation is maintained in accordance with firm policies and standards. What you will have Strong analytical skills, attention to detail, quality and accuracy are essential. Strong MS application skills, particularly Excel, PowerPoint and Power Platforms. Excellent organisational skills, with the ability to juggle multiple demands and effectively prioritise tasks. Work collaboratively as part of a team, supporting colleagues and building successful working relationships. Maintain the highest standards of professionalism, confidentiality, and attention to detail in all aspects of the role. Communicate effectively, written and verbal, with internal and external stakeholders across global offices. Display a positive attitude, adaptability to change, and a commitment to personal and professional development. Take ownership of tasks, demonstrate initiative, and ensure the delivery of high-quality, accurate work. Previous experience within a risk, banking, legal or professional services environment is desirable but not essential. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do, however, remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Aug 10, 2026
Full time
We have an exciting opportunity for a Senior Administrator to join our Risk Operations team , based in A&O Shearman's Belfast Office, on a 6-month fixed term contract. Risk team - Belfast The Risk Operations Senior Administrator supports the efficient operation of the Risk Operations Team/ Risk Function by delivering high-quality administrative, project, and analytical support to Risk leadership. The role coordinates key project-related activities, maintains risk data and reporting, and acts as a central point of contact for risk-related queries, contributing to effective stakeholder engagement and a strong risk culture. It also supports the delivery of strategic risk initiatives, the maintenance of risk systems and training materials, and the administrative oversight of the firm's global background screening programme, ensuring alignment with policies, regulatory requirements, and operational priorities. What you will do Risk Operations/Function Administration Support Support to the Global Head of Risk Operations: Provide comprehensive administrative and organisational support to the Global Head of Risk Operations, including the planning and coordination of ad hoc meetings and events (e.g. risk off-sites, discovery sessions, and training initiatives). Deliver broader administrative assistance as required to support effective function leadership. Risk Operations Leadership Support: Assist the Risk Operations Leadership team with the coordination of team activities and day-to-day administrative processes. Responsibilities include preparing and documenting minutes from stakeholder and client meetings, supporting team workflows, managing shared mailboxes, and maintaining trackers, reports, and internal documentation. Strategic Risk Project Support: Support the delivery of key strategic risk projects by scheduling and attending project meetings, producing accurate minutes and file notes, tracking project milestones, dependences and deadlines, and tracking actions through to completion. Maintain project trackers to monitor progress, outcomes, and key risks or challenges including preparation of project status reports for senior stakeholders. Support the rollout of new processes and procedures where they apply internally to the Risk Function/Operations. Risk Function Communications Plan Support: Support the development and delivery of the Risk Function communications strategy. This includes maintaining intranet content and distribution lists, ensuring the accuracy of the organisational structure chart, and contributing to the preparation of regular Risk Function communications (e.g. newsletters and updates). Risk Function Finance Support: Provide administrative support to the Risk Operations Manager in the preparation of annual budgets and the ongoing monitoring and review of monthly Risk Function financials. Flexible Support: Demonstrate adaptability and proactivity by undertaking additional responsibilities and providing support across the Risk Function as required. Risk Management Support Risk Management: Support the Risk Operations Senior Manager and Managers in promoting a strong risk management culture across the firm. Act as a primary point of contact for general risk-related queries from global offices and teams, providing timely and consistent guidance. Stakeholder Management: Build and maintain effective working relationships with the business, key stakeholders, and relevant third parties to support the delivery of Risk Function objectives. Global Risk Register (GRR): Manage the GRR shared mailbox, ensuring timely responses to system notifications and escalating matters to Risk Operations Leadership where appropriate. Provide technical support and guidance to users on effective utilisation of the GRR platform to support risk management activities. Analysis and Reporting: Collate and analyse risk data to identify trends, themes, and emerging issues. Prepare and present clear, actionable insights to Risk Operations Leadership to inform decision-making. Training Materials: Maintain and update training materials and guidance documentation used across the firm to support risk management practices, ensuring all content remains accurate and compliant with firm policies. Background Checks Support Background Checks Subject Matter Expertise (SME): Act as the first point of contact for risk-related background screening queries from global offices and Global HR. Track and manage queries, escalating where necessary, and support the provision of guidance to leadership on the firm's global screening compliance programme. Project support: Support background screening and risk-related projects by scheduling and attending meetings, undertaking research, and producing accurate minutes, with a particular focus on compliance with employment screening requirements globally. Supplier Oversight: Engage regularly with the firm's background screening supplier to ensure contractual obligations are met. Support the maintenance of Statements of Work (SOWs) and related documentation to ensure continued alignment with the firm's Global Background Checks Policy. Administration Support: Provide administrative support across background screening activities, including the preparation of communications, presentations, and training materials. Ensure all documentation is maintained in accordance with firm policies and standards. What you will have Strong analytical skills, attention to detail, quality and accuracy are essential. Strong MS application skills, particularly Excel, PowerPoint and Power Platforms. Excellent organisational skills, with the ability to juggle multiple demands and effectively prioritise tasks. Work collaboratively as part of a team, supporting colleagues and building successful working relationships. Maintain the highest standards of professionalism, confidentiality, and attention to detail in all aspects of the role. Communicate effectively, written and verbal, with internal and external stakeholders across global offices. Display a positive attitude, adaptability to change, and a commitment to personal and professional development. Take ownership of tasks, demonstrate initiative, and ensure the delivery of high-quality, accurate work. Previous experience within a risk, banking, legal or professional services environment is desirable but not essential. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do, however, remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
