Senior Mortgage Advisor - Overview: 31,000 Basic Salary Plus a Company Car or Car Allowance 70,000+ uncapped On Target Earnings (some advisers are earning 6 figures!) Our clients are looking to add to their team of talented Mortgage Advisors. You will supported on your career journey every step of the way and they will help you become the very best you can be! There will be warm leads readily available from their front end sales team so you will never be short of business to write. Full administrative back up is also provided so this allows you to get on with what you do best and that is deal with customers! Senior Mortgage Advisor - Scope of Role: Our clients are an award-winning and forward thinking operation who are seeking an experienced Mortgage and Protection Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. Their partner firm are a well-respected local business with a very lucrative lead source as well as a large client bank with incredible amounts of referrals and returning customers. Due to the continuing success of this dynamic, they are now keen expand their family further, with the addition of an experienced Mortgage Advisor . My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right Mortgage Advisor an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Senior Mortgage Advisor - The Package: 31,000 Basic Salary Plus a Company Car or Car Allowance 70,000+ uncapped On Target Earnings (some advisers are earning 6 figures!) PLENTY OF LEADS AND OPPORTUNITIES EXIST TO MAXIMISE WRITTEN BUSINESS Are you ready for a new, exciting and lucrative career? If so, apply today Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
Aug 12, 2026
Full time
Senior Mortgage Advisor - Overview: 31,000 Basic Salary Plus a Company Car or Car Allowance 70,000+ uncapped On Target Earnings (some advisers are earning 6 figures!) Our clients are looking to add to their team of talented Mortgage Advisors. You will supported on your career journey every step of the way and they will help you become the very best you can be! There will be warm leads readily available from their front end sales team so you will never be short of business to write. Full administrative back up is also provided so this allows you to get on with what you do best and that is deal with customers! Senior Mortgage Advisor - Scope of Role: Our clients are an award-winning and forward thinking operation who are seeking an experienced Mortgage and Protection Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. Their partner firm are a well-respected local business with a very lucrative lead source as well as a large client bank with incredible amounts of referrals and returning customers. Due to the continuing success of this dynamic, they are now keen expand their family further, with the addition of an experienced Mortgage Advisor . My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right Mortgage Advisor an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Senior Mortgage Advisor - The Package: 31,000 Basic Salary Plus a Company Car or Car Allowance 70,000+ uncapped On Target Earnings (some advisers are earning 6 figures!) PLENTY OF LEADS AND OPPORTUNITIES EXIST TO MAXIMISE WRITTEN BUSINESS Are you ready for a new, exciting and lucrative career? If so, apply today Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
SERVICE ADVISOR Location: Epsom Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your work-life balance is respected, and your career can continue to progress? If you're passionate about delivering outstanding customer service and enjoy building lasting relationships, this is an excellent opportunity to join a successful and growing automotive retailer. Whether you're already an experienced Service Advisor or have a strong background in hospitality, retail, or customer service, full training and ongoing support will be provided to help you build a rewarding career in the automotive industry. One of the biggest attractions of this role is the Monday to Friday working pattern with no weekend requirement, giving you the work-life balance that's becoming increasingly difficult to find in the motor trade. WHAT'S IN IT FOR YOU? Monday to Friday Working - No Weekend Requirement Uncapped Bonus Scheme with Excellent Earning Potential Minimum of 31 Days Annual Leave, Increasing to 34 Days with Length of Service Modern Workshop Facilities Preferential Rates on New & Used Vehicles, Parts & Servicing Company Pension Scheme Ongoing Manufacturer & In-House Training Career Progression Opportunities Enhanced Maternity Leave £500 Colleague Referral Bonus Employee Discounts Independently Certified Great Place to Work Full-Time, Permanent Position THE ROLE As a Service Advisor, you'll be the first point of contact for customers visiting the aftersales department, ensuring every customer receives a professional, friendly, and seamless experience from booking through to vehicle collection. Key responsibilities include: Managing customer enquiries by phone, email, and face-to-face Booking vehicles into the workshop for servicing, repairs, and maintenance Guiding customers through the complete aftersales journey Keeping customers informed throughout the repair process Promoting service plans and additional aftersales products where appropriate Managing the vehicle handover process while ensuring all procedures are followed Maintaining accurate customer and vehicle records Delivering exceptional customer service and building long-term customer relationships ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Service Advisor is desirable but not essential Experience within hospitality, retail, customer service, or another customer-facing environment will also be considered Excellent communication and relationship-building skills A confident and professional approach to customer service Strong organisational and time management skills A proactive attitude with the ability to work effectively in a fast-paced environment The ability to identify opportunities to promote additional products and services Full UK Manual Driving Licence Alternative job titles may include: Service Advisor, Aftersales Advisor, Customer Service Advisor, Service Receptionist, Customer Experience Advisor or Automotive Service Advisor. APPLY TODAY This is an excellent opportunity to join a successful automotive business that genuinely invests in its people, offers exceptional training, and provides clear opportunities for long-term career progression-all while offering a sought-after Monday to Friday working pattern with no weekends. If you're looking to build a rewarding career in automotive aftersales, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54205.
Aug 12, 2026
Full time
SERVICE ADVISOR Location: Epsom Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your work-life balance is respected, and your career can continue to progress? If you're passionate about delivering outstanding customer service and enjoy building lasting relationships, this is an excellent opportunity to join a successful and growing automotive retailer. Whether you're already an experienced Service Advisor or have a strong background in hospitality, retail, or customer service, full training and ongoing support will be provided to help you build a rewarding career in the automotive industry. One of the biggest attractions of this role is the Monday to Friday working pattern with no weekend requirement, giving you the work-life balance that's becoming increasingly difficult to find in the motor trade. WHAT'S IN IT FOR YOU? Monday to Friday Working - No Weekend Requirement Uncapped Bonus Scheme with Excellent Earning Potential Minimum of 31 Days Annual Leave, Increasing to 34 Days with Length of Service Modern Workshop Facilities Preferential Rates on New & Used Vehicles, Parts & Servicing Company Pension Scheme Ongoing Manufacturer & In-House Training Career Progression Opportunities Enhanced Maternity Leave £500 Colleague Referral Bonus Employee Discounts Independently Certified Great Place to Work Full-Time, Permanent Position THE ROLE As a Service Advisor, you'll be the first point of contact for customers visiting the aftersales department, ensuring every customer receives a professional, friendly, and seamless experience from booking through to vehicle collection. Key responsibilities include: Managing customer enquiries by phone, email, and face-to-face Booking vehicles into the workshop for servicing, repairs, and maintenance Guiding customers through the complete aftersales journey Keeping customers informed throughout the repair process Promoting service plans and additional aftersales products where appropriate Managing the vehicle handover process while ensuring all procedures are followed Maintaining accurate customer and vehicle records Delivering exceptional customer service and building long-term customer relationships ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Service Advisor is desirable but not essential Experience within hospitality, retail, customer service, or another customer-facing environment will also be considered Excellent communication and relationship-building skills A confident and professional approach to customer service Strong organisational and time management skills A proactive attitude with the ability to work effectively in a fast-paced environment The ability to identify opportunities to promote additional products and services Full UK Manual Driving Licence Alternative job titles may include: Service Advisor, Aftersales Advisor, Customer Service Advisor, Service Receptionist, Customer Experience Advisor or Automotive Service Advisor. APPLY TODAY This is an excellent opportunity to join a successful automotive business that genuinely invests in its people, offers exceptional training, and provides clear opportunities for long-term career progression-all while offering a sought-after Monday to Friday working pattern with no weekends. If you're looking to build a rewarding career in automotive aftersales, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54205.
About the Role We are looking for a highly motivated and customer-focused Desk Based Sales Executive to join our growing sales team. This role is primarily focused on developing and growing relationships within our existing customer base while also identifying and securing new business opportunities across the UK Public Sector. This is a blended sales role combining account growth (75%) and new business generation (25% ). You will be responsible for maximising revenue from existing customers through upselling, cross-selling and renewals, whilst proactively identifying and engaging new prospects to create future growth opportunities. Working closely with Client Managers, Service Managers, Project Managers and Solutions teams, you will play a key role in delivering exceptional customer experiences and achieving ambitious sales targets. Purpose of the Role To drive business growth and customer satisfaction across MLL's UK Public Sector customer base, including Local Authorities, Education, NHS, Emergency Services and Third Sector organisations. The role will focus primarily on expanding existing customer relationships through MLL's portfolio of connectivity, network, voice, collaboration, hosting, security and managed services solutions, whilst also developing a pipeline of new customer opportunities. Skills, Knowledge & Experience Essential - Previous experience in a sales, account management or business development role. Excellent verbal and written communication skills. Strong relationship-building and customer engagement skills. Ability to identify customer needs and recommend suitable solutions. Commercial awareness and a customer-first mindset. Excellent organisational and time management skills. Self-motivated with a results-driven approach. Experience using CRM systems to manage opportunities and customer interactions. Proficiency in Microsoft Office, particularly Excel and Word. Desirable - Experience within Telecommunications, Connectivity, Managed Services or Technology sectors. Knowledge of Public Sector procurement environments. Understanding of sales methodologies, pipeline management and opportunity qualification. Experience handling objections and negotiating commercial outcomes. Key Responsibilities Account Management & Sales Growth (75%) - Manage inbound sales enquiries and order desk requests from existing customers. Build strong relationships with customers and become a trusted advisor. Identify opportunities to upsell and cross-sell MLL products and services. Working with the order processing and solution architect to generate quotations. Proactively offering new MLL propositions to customers. Understand customer business objectives and future requirements. Qualify opportunities and collaborate with Solution Architects to develop customer solutions. Generate, present and follow up quotations through to successful close. Drive customer retention, growth and contract renewals. Ensure all opportunities, activities and customer interactions are accurately maintained within the CRM system. Deliver a seamless handover of orders to operational and delivery teams. Develop and manage a healthy personal sales pipeline. Achieve agreed Gross Margin (GM), Sales Order Value (SOV) and revenue growth targets. New Business Development (25%) - Identify and research potential new customers within target markets. Generate and qualify leads through outbound prospecting activities including telephone, email and social selling. Execute outbound sales campaigns to support business growth objectives. Engage decision makers and communicate the value of MLL's solutions. Arrange meetings, demonstrations and introductory conversations for qualified opportunities. Develop a pipeline of new business opportunities and maintain accurate sales forecasts. Continuously develop prospecting techniques and market knowledge. What Success Looks Like - Consistently achieving or exceeding sales targets and KPIs. Growing revenue and customer value within existing accounts. Building and maintaining a robust sales pipeline. Successfully converting qualified opportunities into profitable business. Delivering exceptional customer experiences and long-term relationships. Contributing to the overall growth strategy of the business. Job Benefits Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities Why Join Us? At MLL, you'll be joining a high-performing team where customer success and growth sit at the heart of everything we do. You'll have the opportunity to develop your sales career in an environment that values collaboration, innovation and continuous improvement while working with some of the UK's most important public sector organisations. Ideal candidate profile: An account-focused salesperson who enjoys building long-term customer relationships but also has the confidence and resilience to generate new business opportunities when required. This balance reflects a modern "Farmer-Hunter" sales profile, with approximately 75% customer growth and retention responsibilities and 25% new business development activity. The Behaviours We Value Accountability Builds Trust We take ownership of our commitments and deliver on our promises. Data Delivers Distinction We use data and insight to make informed decisions and create value for customers. Challenging for Change We continuously seek better ways of working and challenge the status quo. Delivering Excellence We strive for exceptional outcomes for our customers, colleagues and business.
Aug 12, 2026
Full time
About the Role We are looking for a highly motivated and customer-focused Desk Based Sales Executive to join our growing sales team. This role is primarily focused on developing and growing relationships within our existing customer base while also identifying and securing new business opportunities across the UK Public Sector. This is a blended sales role combining account growth (75%) and new business generation (25% ). You will be responsible for maximising revenue from existing customers through upselling, cross-selling and renewals, whilst proactively identifying and engaging new prospects to create future growth opportunities. Working closely with Client Managers, Service Managers, Project Managers and Solutions teams, you will play a key role in delivering exceptional customer experiences and achieving ambitious sales targets. Purpose of the Role To drive business growth and customer satisfaction across MLL's UK Public Sector customer base, including Local Authorities, Education, NHS, Emergency Services and Third Sector organisations. The role will focus primarily on expanding existing customer relationships through MLL's portfolio of connectivity, network, voice, collaboration, hosting, security and managed services solutions, whilst also developing a pipeline of new customer opportunities. Skills, Knowledge & Experience Essential - Previous experience in a sales, account management or business development role. Excellent verbal and written communication skills. Strong relationship-building and customer engagement skills. Ability to identify customer needs and recommend suitable solutions. Commercial awareness and a customer-first mindset. Excellent organisational and time management skills. Self-motivated with a results-driven approach. Experience using CRM systems to manage opportunities and customer interactions. Proficiency in Microsoft Office, particularly Excel and Word. Desirable - Experience within Telecommunications, Connectivity, Managed Services or Technology sectors. Knowledge of Public Sector procurement environments. Understanding of sales methodologies, pipeline management and opportunity qualification. Experience handling objections and negotiating commercial outcomes. Key Responsibilities Account Management & Sales Growth (75%) - Manage inbound sales enquiries and order desk requests from existing customers. Build strong relationships with customers and become a trusted advisor. Identify opportunities to upsell and cross-sell MLL products and services. Working with the order processing and solution architect to generate quotations. Proactively offering new MLL propositions to customers. Understand customer business objectives and future requirements. Qualify opportunities and collaborate with Solution Architects to develop customer solutions. Generate, present and follow up quotations through to successful close. Drive customer retention, growth and contract renewals. Ensure all opportunities, activities and customer interactions are accurately maintained within the CRM system. Deliver a seamless handover of orders to operational and delivery teams. Develop and manage a healthy personal sales pipeline. Achieve agreed Gross Margin (GM), Sales Order Value (SOV) and revenue growth targets. New Business Development (25%) - Identify and research potential new customers within target markets. Generate and qualify leads through outbound prospecting activities including telephone, email and social selling. Execute outbound sales campaigns to support business growth objectives. Engage decision makers and communicate the value of MLL's solutions. Arrange meetings, demonstrations and introductory conversations for qualified opportunities. Develop a pipeline of new business opportunities and maintain accurate sales forecasts. Continuously develop prospecting techniques and market knowledge. What Success Looks Like - Consistently achieving or exceeding sales targets and KPIs. Growing revenue and customer value within existing accounts. Building and maintaining a robust sales pipeline. Successfully converting qualified opportunities into profitable business. Delivering exceptional customer experiences and long-term relationships. Contributing to the overall growth strategy of the business. Job Benefits Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities Why Join Us? At MLL, you'll be joining a high-performing team where customer success and growth sit at the heart of everything we do. You'll have the opportunity to develop your sales career in an environment that values collaboration, innovation and continuous improvement while working with some of the UK's most important public sector organisations. Ideal candidate profile: An account-focused salesperson who enjoys building long-term customer relationships but also has the confidence and resilience to generate new business opportunities when required. This balance reflects a modern "Farmer-Hunter" sales profile, with approximately 75% customer growth and retention responsibilities and 25% new business development activity. The Behaviours We Value Accountability Builds Trust We take ownership of our commitments and deliver on our promises. Data Delivers Distinction We use data and insight to make informed decisions and create value for customers. Challenging for Change We continuously seek better ways of working and challenge the status quo. Delivering Excellence We strive for exceptional outcomes for our customers, colleagues and business.
French Speaking Contact Centre Advisor Salary: 28,957 per annum + monthly financial incentives including lunch card worth 2,772 per annum and an impressive range of premium benefits Hours: Shifts operate between 07:00 and 22:00, Monday to Sunday . Prime Central London location Luxury Hospitality Brand High-End Clientele Are you a fluent French speaker with a passion for delivering exceptional service? Join a world-renowned luxury hospitality business , trusted by high?net?worth individuals across the globe, as a French Speaking Contact Centre Advisor within their corporate contact centre team. This is your chance to represent a prestigious brand known for excellence, personal service, and unforgettable guest experiences. Why You'll Love This Role As a French Speaking Contact Centre Advisor, you'll be part of a high-performing team dedicated to supporting clients with bookings and bespoke enquiries. Working in a professional, fast-paced contact centre environment , you'll be the first point of contact for VIP clients seeking a seamless, luxury hospitality experiences. What You'll Be Doing Every day brings something new. In this role, you will: Handle incoming telephone and email enquiries from clients Process bookings accurately while delivering exceptional service tailored to client needs Provide expert knowledge and guidance to clients Liaise with internal departments to manage special requests and ensure a flawless client journey Work in a fast-paced, dynamic contact centre environment where multitasking and prioritisation are key Embody the brand's core values Who we're looking for A native French speaker or fluent in French, both written and verbal You must also be fluent in written and verbal English Have the ability to deliver exceptional service with warmth, charm, and professionalism Can thrive in a high-performance contact centre environment Be adaptable, organised, and passionate about providing luxury client experiences Ideally you should be used to working for a luxury brand with high net worth individuals Apply today and become part of something exceptional. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Aug 12, 2026
Full time
French Speaking Contact Centre Advisor Salary: 28,957 per annum + monthly financial incentives including lunch card worth 2,772 per annum and an impressive range of premium benefits Hours: Shifts operate between 07:00 and 22:00, Monday to Sunday . Prime Central London location Luxury Hospitality Brand High-End Clientele Are you a fluent French speaker with a passion for delivering exceptional service? Join a world-renowned luxury hospitality business , trusted by high?net?worth individuals across the globe, as a French Speaking Contact Centre Advisor within their corporate contact centre team. This is your chance to represent a prestigious brand known for excellence, personal service, and unforgettable guest experiences. Why You'll Love This Role As a French Speaking Contact Centre Advisor, you'll be part of a high-performing team dedicated to supporting clients with bookings and bespoke enquiries. Working in a professional, fast-paced contact centre environment , you'll be the first point of contact for VIP clients seeking a seamless, luxury hospitality experiences. What You'll Be Doing Every day brings something new. In this role, you will: Handle incoming telephone and email enquiries from clients Process bookings accurately while delivering exceptional service tailored to client needs Provide expert knowledge and guidance to clients Liaise with internal departments to manage special requests and ensure a flawless client journey Work in a fast-paced, dynamic contact centre environment where multitasking and prioritisation are key Embody the brand's core values Who we're looking for A native French speaker or fluent in French, both written and verbal You must also be fluent in written and verbal English Have the ability to deliver exceptional service with warmth, charm, and professionalism Can thrive in a high-performance contact centre environment Be adaptable, organised, and passionate about providing luxury client experiences Ideally you should be used to working for a luxury brand with high net worth individuals Apply today and become part of something exceptional. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided
Aug 12, 2026
Contractor
I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided
IAM Consultant Microsoft Identity & Access Management Entra ID Security Salary: £70,000 + Benefits Location: Fully Remote (UK) Type: Permanent, Full-Time Are you an experienced Identity & Access Management professional with a passion for Microsoft technologies? Do you have proven experience designing and delivering Microsoft Identity solutions across Entra ID, Active Directory and Hybrid Identity environments? Are you confident engaging with stakeholders, leading technical workshops and delivering secure, scalable identity solutions that support modern security strategies? If so, this could be an excellent opportunity to join a growing Microsoft-focused consultancy delivering strategic Identity and Security projects across a diverse client portfolio. The Opportunity We are seeking an experienced IAM Consultant to support the design, implementation and optimisation of Identity and Access Management solutions across the Microsoft technology stack. This is a client-facing consultancy role where you will act as a trusted advisor, helping organisations modernise their identity platforms, strengthen security controls and implement best-practice identity governance. Working alongside Architects, Project Managers, Security Consultants and Technical Delivery teams, you will deliver innovative and secure identity solutions while supporting clients throughout their digital transformation journeys. What You Will Be Doing You will be involved in the full project lifecycle, including discovery, design, implementation, migration and handover activities. Key responsibilities include: Delivering Microsoft Identity and Access Management solutions across enterprise environments Leading discovery workshops and technical design sessions Assessing existing identity architectures and security controls Designing and implementing Microsoft Entra ID solutions Supporting Active Directory modernisation and Hybrid Identity deployments Implementing Conditional Access policies and Zero Trust principles Delivering Multi-Factor Authentication (MFA) and Passwordless Authentication solutions Configuring and supporting Single Sign-On (SSO) integrations Designing Joiner, Mover and Leaver (JML) processes Implementing Role-Based Access Control (RBAC) models Supporting Identity Governance and Administration (IGA) initiatives Delivering Privileged Identity Management (PIM) and Privileged Access Management (PAM) solutions Developing High-Level and Low-Level Design documentation Supporting migration, testing, cutover and operational handover activities Providing technical guidance and best-practice recommendations to clients Working collaboratively with project teams to deliver successful outcomes What We Are Looking For We are seeking a consultant who can combine strong Microsoft Identity expertise with excellent communication and stakeholder management skills. You should be able to demonstrate: Proven experience delivering Microsoft Identity solutions Strong experience with Microsoft Entra ID (Azure AD) Excellent knowledge of Active Directory and Hybrid Identity Experience implementing Conditional Access and MFA solutions Strong understanding of authentication and access management principles Experience designing and implementing RBAC models Knowledge of Identity Governance and Privileged Access Management Experience producing technical designs and project documentation Strong troubleshooting and problem-solving skills Excellent client-facing and stakeholder engagement experience Ability to work independently within a remote consultancy environment Technical Skills You should have experience across several of the following technologies and disciplines: Microsoft Entra ID Active Directory Hybrid Identity Microsoft Entra Connect / Cloud Sync Conditional Access Multi-Factor Authentication (MFA) Single Sign-On (SSO) Passwordless Authentication Windows Hello for Business Self-Service Password Reset (SSPR) Role-Based Access Control (RBAC) Identity Governance and Administration (IGA) Privileged Identity Management (PIM) Privileged Access Management (PAM) Microsoft 365 Security Zero Trust Security PowerShell Automation Desirable Certifications The following certifications would be advantageous: SC-300 Microsoft Identity and Access Administrator SC-100 Microsoft Cybersecurity Architect SC-200 Security Operations Analyst AZ-104 Azure Administrator AZ-305 Azure Solutions Architect Equivalent practical experience will also be considered. The Person This role is ideal for someone who: Is passionate about Microsoft Identity and Security technologies Enjoys solving complex technical challenges Takes a consultative and customer-focused approach Builds strong relationships with technical and non-technical stakeholders Communicates clearly and confidently Takes ownership and accountability for delivery Is proactive, organised and detail-oriented Thrives in a remote-first working environment Enjoys continuous learning and professional development Why Apply? £70,000 salary plus benefits Fully remote working Exposure to enterprise-scale Microsoft Identity projects Opportunities to work with the latest Microsoft Security and Identity technologies Ongoing certification and training support Clear career progression Collaborative and supportive consultancy culture Opportunity to influence Identity strategy and client outcomes This is an excellent opportunity for an experienced Identity professional looking to play a key role in delivering modern Identity and Access Management solutions within a growing Microsoft-focused consultancy environment. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Aug 12, 2026
Full time
IAM Consultant Microsoft Identity & Access Management Entra ID Security Salary: £70,000 + Benefits Location: Fully Remote (UK) Type: Permanent, Full-Time Are you an experienced Identity & Access Management professional with a passion for Microsoft technologies? Do you have proven experience designing and delivering Microsoft Identity solutions across Entra ID, Active Directory and Hybrid Identity environments? Are you confident engaging with stakeholders, leading technical workshops and delivering secure, scalable identity solutions that support modern security strategies? If so, this could be an excellent opportunity to join a growing Microsoft-focused consultancy delivering strategic Identity and Security projects across a diverse client portfolio. The Opportunity We are seeking an experienced IAM Consultant to support the design, implementation and optimisation of Identity and Access Management solutions across the Microsoft technology stack. This is a client-facing consultancy role where you will act as a trusted advisor, helping organisations modernise their identity platforms, strengthen security controls and implement best-practice identity governance. Working alongside Architects, Project Managers, Security Consultants and Technical Delivery teams, you will deliver innovative and secure identity solutions while supporting clients throughout their digital transformation journeys. What You Will Be Doing You will be involved in the full project lifecycle, including discovery, design, implementation, migration and handover activities. Key responsibilities include: Delivering Microsoft Identity and Access Management solutions across enterprise environments Leading discovery workshops and technical design sessions Assessing existing identity architectures and security controls Designing and implementing Microsoft Entra ID solutions Supporting Active Directory modernisation and Hybrid Identity deployments Implementing Conditional Access policies and Zero Trust principles Delivering Multi-Factor Authentication (MFA) and Passwordless Authentication solutions Configuring and supporting Single Sign-On (SSO) integrations Designing Joiner, Mover and Leaver (JML) processes Implementing Role-Based Access Control (RBAC) models Supporting Identity Governance and Administration (IGA) initiatives Delivering Privileged Identity Management (PIM) and Privileged Access Management (PAM) solutions Developing High-Level and Low-Level Design documentation Supporting migration, testing, cutover and operational handover activities Providing technical guidance and best-practice recommendations to clients Working collaboratively with project teams to deliver successful outcomes What We Are Looking For We are seeking a consultant who can combine strong Microsoft Identity expertise with excellent communication and stakeholder management skills. You should be able to demonstrate: Proven experience delivering Microsoft Identity solutions Strong experience with Microsoft Entra ID (Azure AD) Excellent knowledge of Active Directory and Hybrid Identity Experience implementing Conditional Access and MFA solutions Strong understanding of authentication and access management principles Experience designing and implementing RBAC models Knowledge of Identity Governance and Privileged Access Management Experience producing technical designs and project documentation Strong troubleshooting and problem-solving skills Excellent client-facing and stakeholder engagement experience Ability to work independently within a remote consultancy environment Technical Skills You should have experience across several of the following technologies and disciplines: Microsoft Entra ID Active Directory Hybrid Identity Microsoft Entra Connect / Cloud Sync Conditional Access Multi-Factor Authentication (MFA) Single Sign-On (SSO) Passwordless Authentication Windows Hello for Business Self-Service Password Reset (SSPR) Role-Based Access Control (RBAC) Identity Governance and Administration (IGA) Privileged Identity Management (PIM) Privileged Access Management (PAM) Microsoft 365 Security Zero Trust Security PowerShell Automation Desirable Certifications The following certifications would be advantageous: SC-300 Microsoft Identity and Access Administrator SC-100 Microsoft Cybersecurity Architect SC-200 Security Operations Analyst AZ-104 Azure Administrator AZ-305 Azure Solutions Architect Equivalent practical experience will also be considered. The Person This role is ideal for someone who: Is passionate about Microsoft Identity and Security technologies Enjoys solving complex technical challenges Takes a consultative and customer-focused approach Builds strong relationships with technical and non-technical stakeholders Communicates clearly and confidently Takes ownership and accountability for delivery Is proactive, organised and detail-oriented Thrives in a remote-first working environment Enjoys continuous learning and professional development Why Apply? £70,000 salary plus benefits Fully remote working Exposure to enterprise-scale Microsoft Identity projects Opportunities to work with the latest Microsoft Security and Identity technologies Ongoing certification and training support Clear career progression Collaborative and supportive consultancy culture Opportunity to influence Identity strategy and client outcomes This is an excellent opportunity for an experienced Identity professional looking to play a key role in delivering modern Identity and Access Management solutions within a growing Microsoft-focused consultancy environment. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
My client based in Newbury are a leading provider of outstanding cleaning services, both commercial and residential. The offer a wide range of services and require a Part time Business Services Advisor to support the Business Services Director. The role is temporary to permanent for 12 weeks, and the hours offer flexibility on start and finish times, between the hour of 08:30am and 17:00pm. The hours of work are 25 per week, dependent upon lunch break times. The hourly rate is 15.14 per hour. The main purpose of the role is to provide administrative and operational support to the Business Services Department Supporting the Business Services Director and assisting with the smooth running of the department With daily administrative tasks but also supporting both colleagues, suppliers, and senior management Duties and Responsibilities will include: Provide administrative and organisational support to Business Services including: Maintain company computer files for customers and suppliers using various internal databases Document control by checking daily/monthly reports and completing end of month reports for both managers and customers Help and assist with external training Helping and organising events, and liaising with external suppliers Maintain service checks and contract review records, SDA's & PAT Testing Results Assist with external accreditations Help maintain internal and external documents Managing business calendars and meetings Supporting and managing facilities management Ordering stationery and all office supplies To help support the upkeep of internal software programmes including updates To help support staff when required Please apply with your CV in the first instance to (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 12, 2026
Seasonal
My client based in Newbury are a leading provider of outstanding cleaning services, both commercial and residential. The offer a wide range of services and require a Part time Business Services Advisor to support the Business Services Director. The role is temporary to permanent for 12 weeks, and the hours offer flexibility on start and finish times, between the hour of 08:30am and 17:00pm. The hours of work are 25 per week, dependent upon lunch break times. The hourly rate is 15.14 per hour. The main purpose of the role is to provide administrative and operational support to the Business Services Department Supporting the Business Services Director and assisting with the smooth running of the department With daily administrative tasks but also supporting both colleagues, suppliers, and senior management Duties and Responsibilities will include: Provide administrative and organisational support to Business Services including: Maintain company computer files for customers and suppliers using various internal databases Document control by checking daily/monthly reports and completing end of month reports for both managers and customers Help and assist with external training Helping and organising events, and liaising with external suppliers Maintain service checks and contract review records, SDA's & PAT Testing Results Assist with external accreditations Help maintain internal and external documents Managing business calendars and meetings Supporting and managing facilities management Ordering stationery and all office supplies To help support the upkeep of internal software programmes including updates To help support staff when required Please apply with your CV in the first instance to (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Inbound Telephone Sales Advisor Location: Loughborough Job Type: Temporary to Permanent Hours: Full-Time (40 hours per week) Shift Pattern Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm One weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors. In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism. Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed. What You'll Be Doing Answer inbound calls from customers interested in purchasing products and services. Build rapport with customers by understanding their individual needs. Recommend suitable technology products, services, and solutions. Clearly explain product features, benefits, pricing, and available options. Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information across multiple systems. What We're Looking For We're looking for people who are: Confident communicators with excellent listening and interpersonal skills. Customer-focused and committed to providing exceptional service. Motivated by achieving targets and delivering results. Comfortable using multiple computer systems and learning new technology. Passionate about technology and helping customers make informed purchasing decisions. Flexible, adaptable, and able to thrive in a fast-paced environment. Previous sales or customer service experience is advantageous but not essential, as full training will be provided. What We Offer Full training and ongoing coaching. Temporary-to-permanent opportunity. Supportive and collaborative team environment. Career development and progression opportunities. The chance to work with leading technology products and services. If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you. Apply today by submitting your CV or contact Michelle Alburey for more information. Email: Telephone:
Aug 12, 2026
Full time
Inbound Telephone Sales Advisor Location: Loughborough Job Type: Temporary to Permanent Hours: Full-Time (40 hours per week) Shift Pattern Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm One weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors. In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism. Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed. What You'll Be Doing Answer inbound calls from customers interested in purchasing products and services. Build rapport with customers by understanding their individual needs. Recommend suitable technology products, services, and solutions. Clearly explain product features, benefits, pricing, and available options. Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information across multiple systems. What We're Looking For We're looking for people who are: Confident communicators with excellent listening and interpersonal skills. Customer-focused and committed to providing exceptional service. Motivated by achieving targets and delivering results. Comfortable using multiple computer systems and learning new technology. Passionate about technology and helping customers make informed purchasing decisions. Flexible, adaptable, and able to thrive in a fast-paced environment. Previous sales or customer service experience is advantageous but not essential, as full training will be provided. What We Offer Full training and ongoing coaching. Temporary-to-permanent opportunity. Supportive and collaborative team environment. Career development and progression opportunities. The chance to work with leading technology products and services. If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you. Apply today by submitting your CV or contact Michelle Alburey for more information. Email: Telephone:
Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working Hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grown with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You: We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Client Relationship Agent, Customer Service Advisor, Customer Service, Client Services, Customer Support, Client Services Executive, Customer Service Executive, Customer Service, Welcome Team Support may also be considered for this role.
Aug 12, 2026
Full time
Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working Hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grown with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You: We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Client Relationship Agent, Customer Service Advisor, Customer Service, Client Services, Customer Support, Client Services Executive, Customer Service Executive, Customer Service, Welcome Team Support may also be considered for this role.
Optical Assistant - South Shields So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. Salary up to £12.91 per hour (Depending on Experience) Full Time - 40 hours per week including weekend working Specsavers Perks - our discounted benefits scheme Performance related bonus Extra paid day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Enhanced Sick pay (after a year of service) Enhanced pay for family leave (Maternity/Paternity etc) Experience level: Previous Optical experience required What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Previous optical experience as an Optical Advisor or Dispensing Assistant Passion for providing excellent customer service and making customers' lives easier Great teamwork A good initiative Confidence in using IT systems Excellent communication and listening skills Prepared to step out of your comfort zone and try something new Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology. Checked all the boxes? Now's the perfect time to apply!
Aug 12, 2026
Full time
Optical Assistant - South Shields So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. Salary up to £12.91 per hour (Depending on Experience) Full Time - 40 hours per week including weekend working Specsavers Perks - our discounted benefits scheme Performance related bonus Extra paid day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Enhanced Sick pay (after a year of service) Enhanced pay for family leave (Maternity/Paternity etc) Experience level: Previous Optical experience required What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Previous optical experience as an Optical Advisor or Dispensing Assistant Passion for providing excellent customer service and making customers' lives easier Great teamwork A good initiative Confidence in using IT systems Excellent communication and listening skills Prepared to step out of your comfort zone and try something new Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology. Checked all the boxes? Now's the perfect time to apply!
Call Centre Sales Advisor West London Circa £27,000 basic + Uncapped Commission + Benefits We're working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London. This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%) , meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling. The Role You'll be responsible for managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up. Key responsibilities include: Handling predominantly inbound sales calls (circa 95%) Responding to customer enquiries via phone and email Building strong relationships with new and existing customers Understanding customer needs and tailoring solutions accordingly Maximising opportunities through upselling additional services Maintaining accurate records on the CRM system Supporting with reporting and general team performance Escalating any issues or complaints where required About You Experience within a call centre or contact centre environment prefferred but not essential Customer service sales experience is a must Strong communication and interpersonal skills A confident, proactive approach to sales Comfortable working to targets in a performance-driven environment Organised, self-motivated and able to manage multiple tasks A team player who thrives in a collaborative setting What's on Offer Circa £27,000 basic salary Uncapped commission structure Only 1 weekend per month sometimes less, supporting a strong work life balance Supportive team environment Ongoing training and development Opportunity to grow within a stable and expanding business BBH36070
Aug 12, 2026
Full time
Call Centre Sales Advisor West London Circa £27,000 basic + Uncapped Commission + Benefits We're working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London. This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%) , meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling. The Role You'll be responsible for managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up. Key responsibilities include: Handling predominantly inbound sales calls (circa 95%) Responding to customer enquiries via phone and email Building strong relationships with new and existing customers Understanding customer needs and tailoring solutions accordingly Maximising opportunities through upselling additional services Maintaining accurate records on the CRM system Supporting with reporting and general team performance Escalating any issues or complaints where required About You Experience within a call centre or contact centre environment prefferred but not essential Customer service sales experience is a must Strong communication and interpersonal skills A confident, proactive approach to sales Comfortable working to targets in a performance-driven environment Organised, self-motivated and able to manage multiple tasks A team player who thrives in a collaborative setting What's on Offer Circa £27,000 basic salary Uncapped commission structure Only 1 weekend per month sometimes less, supporting a strong work life balance Supportive team environment Ongoing training and development Opportunity to grow within a stable and expanding business BBH36070
Job Type: Full Time Salary: £26,624 per annum / £12.80 per hour Bonus: On-target bonus of £2,400 per annum Hours: Full-time, working on a rotating shift pattern, hybrid working once fully trained . Monday - Friday: Shifts between 8.30am - 7.00pm Saturday: Shifts between 8.30am - 5.00pm Sunday: 9.00am - 5.00pm during the Christmas peak period only Weekend working is on a rota basis, with two days off in lieu when working a weekend. We are recruiting for Customer Service Consultants to join a busy customer contact centre supporting a well-known premium retail brand. This is an excellent opportunity for someone with strong customer service and communication skills who enjoys helping people and providing a genuinely high level of service. You will communicate with customers across a variety of channels including telephone, email and live chat , assisting with everything from new orders and product enquiries through to deliveries and resolving problems with existing orders. Full training will be provided before you begin handling live customer enquiries, with ongoing support and development thereafter. The Role As a Customer Service Consultant, you will be responsible for providing friendly, professional and personalised support to customers across multiple communication channels. Your duties will include: Handling inbound customer service calls. Responding to customer enquiries by email and live chat. Assisting customers with placing new orders. Providing information and recommendations on products and services. Resolving order, product, delivery and despatch queries. Making outbound calls to customers when required to follow up enquiries. Troubleshooting problems and finding appropriate solutions for customers. Managing multiple live chat conversations whilst maintaining accuracy and service quality. Maintaining a professional and engaging communication style across all customer interactions. Working towards individual and team quality, service and performance targets. Recording customer information accurately on internal systems. Supporting colleagues and other areas of the customer service team during busy periods. The Ideal Candidate We are looking for someone who has: Previous experience within customer service, retail, hospitality, contact centre or a similar customer-focused environment . Excellent verbal and written communication skills. A confident and professional telephone manner. Strong email and live chat skills. The ability to communicate with customers in a friendly, empathetic and helpful manner. Good problem-solving skills and the confidence to resolve customer queries. Excellent attention to detail. Good IT skills, including Microsoft Word, Excel and Outlook. The ability to work towards service levels and performance targets. A positive, enthusiastic and customer-focused attitude. The ability to remain organised and effective during busy periods. Previous contact centre experience would be advantageous, but candidates from other strong customer service backgrounds are also encouraged to apply. What's on Offer £26,624 per annum / £12.80 per hour . On-target bonus of £2,400 per annum . Comprehensive initial training before handling live customer contacts. Potential for hybrid working once fully trained . Ongoing coaching, training and support. Varied customer service role across telephone, email and live chat. Opportunity to develop your customer service and contact centre experience. Supportive team environment. To apply for this opportunity, please submit your latest CV and we will be in touch in due course. If you would like further information before applying, please contact Nikola, Anita or Alan for a confidential discussion.
Aug 12, 2026
Seasonal
Job Type: Full Time Salary: £26,624 per annum / £12.80 per hour Bonus: On-target bonus of £2,400 per annum Hours: Full-time, working on a rotating shift pattern, hybrid working once fully trained . Monday - Friday: Shifts between 8.30am - 7.00pm Saturday: Shifts between 8.30am - 5.00pm Sunday: 9.00am - 5.00pm during the Christmas peak period only Weekend working is on a rota basis, with two days off in lieu when working a weekend. We are recruiting for Customer Service Consultants to join a busy customer contact centre supporting a well-known premium retail brand. This is an excellent opportunity for someone with strong customer service and communication skills who enjoys helping people and providing a genuinely high level of service. You will communicate with customers across a variety of channels including telephone, email and live chat , assisting with everything from new orders and product enquiries through to deliveries and resolving problems with existing orders. Full training will be provided before you begin handling live customer enquiries, with ongoing support and development thereafter. The Role As a Customer Service Consultant, you will be responsible for providing friendly, professional and personalised support to customers across multiple communication channels. Your duties will include: Handling inbound customer service calls. Responding to customer enquiries by email and live chat. Assisting customers with placing new orders. Providing information and recommendations on products and services. Resolving order, product, delivery and despatch queries. Making outbound calls to customers when required to follow up enquiries. Troubleshooting problems and finding appropriate solutions for customers. Managing multiple live chat conversations whilst maintaining accuracy and service quality. Maintaining a professional and engaging communication style across all customer interactions. Working towards individual and team quality, service and performance targets. Recording customer information accurately on internal systems. Supporting colleagues and other areas of the customer service team during busy periods. The Ideal Candidate We are looking for someone who has: Previous experience within customer service, retail, hospitality, contact centre or a similar customer-focused environment . Excellent verbal and written communication skills. A confident and professional telephone manner. Strong email and live chat skills. The ability to communicate with customers in a friendly, empathetic and helpful manner. Good problem-solving skills and the confidence to resolve customer queries. Excellent attention to detail. Good IT skills, including Microsoft Word, Excel and Outlook. The ability to work towards service levels and performance targets. A positive, enthusiastic and customer-focused attitude. The ability to remain organised and effective during busy periods. Previous contact centre experience would be advantageous, but candidates from other strong customer service backgrounds are also encouraged to apply. What's on Offer £26,624 per annum / £12.80 per hour . On-target bonus of £2,400 per annum . Comprehensive initial training before handling live customer contacts. Potential for hybrid working once fully trained . Ongoing coaching, training and support. Varied customer service role across telephone, email and live chat. Opportunity to develop your customer service and contact centre experience. Supportive team environment. To apply for this opportunity, please submit your latest CV and we will be in touch in due course. If you would like further information before applying, please contact Nikola, Anita or Alan for a confidential discussion.
Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm. Early Shift: 8:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. Use My Policy systems to enter customer data to a high standard of accuracy. Validate and process new customer accounts assisting customers with any account related enquiries. Maintain a strong and up to date working knowledge of all processes relating to relevant products and services. To work collaboratively with your peer group and other colleagues sharing best practice. When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services. Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained. Establish and communicate high standards of customer service in line with the company's values and culture. Establish and communicate high standards of customer service in line with the company's values and culture. Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success. Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements. Contribute to an open and honest culture within teams through collaborative and supportive working. Support a culture of continuous improvement for Customer experience, and operating systems. Liaise with relevant stakeholders across the business to instigate and influence positive change. What we're looking for: Strong Communicator Effective decision maker in a fast-paced environment Individuals who have a passion and commitment to providing quality Customer Service Team Player Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. Pro-active and well organised Adaptable Computer literate and proficient in MS Office suite Accuracy and attention to detail A desire to develop own skill sets Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.
Aug 12, 2026
Full time
Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm. Early Shift: 8:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. Use My Policy systems to enter customer data to a high standard of accuracy. Validate and process new customer accounts assisting customers with any account related enquiries. Maintain a strong and up to date working knowledge of all processes relating to relevant products and services. To work collaboratively with your peer group and other colleagues sharing best practice. When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services. Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained. Establish and communicate high standards of customer service in line with the company's values and culture. Establish and communicate high standards of customer service in line with the company's values and culture. Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success. Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements. Contribute to an open and honest culture within teams through collaborative and supportive working. Support a culture of continuous improvement for Customer experience, and operating systems. Liaise with relevant stakeholders across the business to instigate and influence positive change. What we're looking for: Strong Communicator Effective decision maker in a fast-paced environment Individuals who have a passion and commitment to providing quality Customer Service Team Player Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. Pro-active and well organised Adaptable Computer literate and proficient in MS Office suite Accuracy and attention to detail A desire to develop own skill sets Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 12, 2026
Full time
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC2R2 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 12, 2026
Full time
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC2R2 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC1R INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 12, 2026
Full time
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC1R INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Join Our Growing Health Clinic We are an innovative new healthcare clinic specialising in medically supervised weight management treatments, including prescription weight loss injections and tablets. We are looking for a friendly, professional, and motivated Customer Service Advisor to join our customer support team based in Runcorn.This is a telephone-based role where you will be supporting patients throughout their treatment journey, delivering excellent customer service while working as part of a busy and supportive team. The Role As a Customer Service Advisor, you will be the first point of contact for patients and prospective customers. You will provide exceptional service, answer enquiries, and ensure customers receive the support they need in a professional and empathetic manner. Key Responsibilities Handling inbound and outbound customer calls. Providing information about our services, treatments, and patient journey. Assisting with appointment bookings, prescription enquiries, and order queries. Responding to customer enquiries via telephone, email, and other communication channels. Maintaining accurate customer records and documentation. Resolving customer issues efficiently and professionally. Liaising with clinical and operational teams to support patient needs. Ensuring compliance with company procedures and data protection requirements. Contributing to a positive and collaborative team environment. About You We're looking for someone who: Has previous experience in a customer service, contact centre, or telephone-based support role. Possesses excellent verbal and written communication skills. Demonstrates empathy, patience, and professionalism when dealing with customers. Is organised, reliable, and attentive to detail. Is confident using CRM systems and Microsoft Office applications. Enjoys working as part of a team in a fast-paced environment. Has a positive, can-do attitude and a strong focus on customer satisfaction. Experience within healthcare, pharmacy, or the wellness sector would be advantageous but is not essential, as full training will be provided. What We Offer Full-time permanent role (42.5 hours per week). Working pattern of 5 days per week, including one weekend day from home. On weekdays you will be based at our Runcorn office. Comprehensive training and ongoing support. A friendly, supportive, and growing team environment. Career development opportunities within a rapidly expanding healthcare business. Competitive salary and benefits package. Why Join Us? This is an exciting opportunity to become part of a growing healthcare organisation making a positive difference to people's lives. You'll play a key role in helping patients access the support and treatments they need to achieve their weight management goals.REF-
Aug 12, 2026
Full time
Join Our Growing Health Clinic We are an innovative new healthcare clinic specialising in medically supervised weight management treatments, including prescription weight loss injections and tablets. We are looking for a friendly, professional, and motivated Customer Service Advisor to join our customer support team based in Runcorn.This is a telephone-based role where you will be supporting patients throughout their treatment journey, delivering excellent customer service while working as part of a busy and supportive team. The Role As a Customer Service Advisor, you will be the first point of contact for patients and prospective customers. You will provide exceptional service, answer enquiries, and ensure customers receive the support they need in a professional and empathetic manner. Key Responsibilities Handling inbound and outbound customer calls. Providing information about our services, treatments, and patient journey. Assisting with appointment bookings, prescription enquiries, and order queries. Responding to customer enquiries via telephone, email, and other communication channels. Maintaining accurate customer records and documentation. Resolving customer issues efficiently and professionally. Liaising with clinical and operational teams to support patient needs. Ensuring compliance with company procedures and data protection requirements. Contributing to a positive and collaborative team environment. About You We're looking for someone who: Has previous experience in a customer service, contact centre, or telephone-based support role. Possesses excellent verbal and written communication skills. Demonstrates empathy, patience, and professionalism when dealing with customers. Is organised, reliable, and attentive to detail. Is confident using CRM systems and Microsoft Office applications. Enjoys working as part of a team in a fast-paced environment. Has a positive, can-do attitude and a strong focus on customer satisfaction. Experience within healthcare, pharmacy, or the wellness sector would be advantageous but is not essential, as full training will be provided. What We Offer Full-time permanent role (42.5 hours per week). Working pattern of 5 days per week, including one weekend day from home. On weekdays you will be based at our Runcorn office. Comprehensive training and ongoing support. A friendly, supportive, and growing team environment. Career development opportunities within a rapidly expanding healthcare business. Competitive salary and benefits package. Why Join Us? This is an exciting opportunity to become part of a growing healthcare organisation making a positive difference to people's lives. You'll play a key role in helping patients access the support and treatments they need to achieve their weight management goals.REF-
Service Manager, Wakefield, West Yorkshire NB: Only motor trade/car dealership experience is considered Reactive Permanent Recruitment are working with one of Yorkshires most successful and long established dealership groups. Due to expansion, our client seek an experienced Service Manager to work from their Wakefield site. Service Manager package: Excellent starting salary of £45,000 per annum Fantastic unrivalled bonus - expected minimum £10,000 per annum Company car List of excellent company benefits Fantastic working environment operating from their prestigious Wakefield site Responsibilities: Manage the overall service department, ensuring timely and effective resolution of customer inquiries and issues Achieve service department budget and customer service targets Ensure accurate job costing and invoicing Control parts and materials to ensure profitability Improve customer satisfaction and retention Manage and develop a team of Service Advisors, Technicians, and Parts Advisors Work closely with brand partners and meet brand standards Requirements Proven experience in a current/recent dealership Service Manager role Mechanical knowledge relevant to the industry s equipment or machinery Excellent customer service skills with a professional and approachable demeanor Strong ability to upsell services or products effectively while maintaining customer trust Experience with cash handling procedures in a retail or service setting Exceptional organizational skills with attention to detail in managing schedules, records, and reports Effective communication skills to liaise with clients, team members, and vendors Ability to analyze operational data to identify areas for improvement We look forward to hearing from you. Key: Service Manager, Service Leader, Service Supervisor, Snr Service Manager, Snr Service Supervisor, Wakefield, West Yorkshire
Aug 12, 2026
Full time
Service Manager, Wakefield, West Yorkshire NB: Only motor trade/car dealership experience is considered Reactive Permanent Recruitment are working with one of Yorkshires most successful and long established dealership groups. Due to expansion, our client seek an experienced Service Manager to work from their Wakefield site. Service Manager package: Excellent starting salary of £45,000 per annum Fantastic unrivalled bonus - expected minimum £10,000 per annum Company car List of excellent company benefits Fantastic working environment operating from their prestigious Wakefield site Responsibilities: Manage the overall service department, ensuring timely and effective resolution of customer inquiries and issues Achieve service department budget and customer service targets Ensure accurate job costing and invoicing Control parts and materials to ensure profitability Improve customer satisfaction and retention Manage and develop a team of Service Advisors, Technicians, and Parts Advisors Work closely with brand partners and meet brand standards Requirements Proven experience in a current/recent dealership Service Manager role Mechanical knowledge relevant to the industry s equipment or machinery Excellent customer service skills with a professional and approachable demeanor Strong ability to upsell services or products effectively while maintaining customer trust Experience with cash handling procedures in a retail or service setting Exceptional organizational skills with attention to detail in managing schedules, records, and reports Effective communication skills to liaise with clients, team members, and vendors Ability to analyze operational data to identify areas for improvement We look forward to hearing from you. Key: Service Manager, Service Leader, Service Supervisor, Snr Service Manager, Snr Service Supervisor, Wakefield, West Yorkshire
We are recruiting on behalf of our client, a reputable independent car specialist based in Croydon, for the position of Service Advisor. This is an excellent opportunity for an experienced Service Advisor seeking to progress their career within a well-established, customer-focused environment. Benefits of the Service Advisor role: Competitive basic salary of up to 32,000 per annum, dependent on experience Working hours from 8:00 am to 5:30 pm, Monday to Friday Rotational Saturday mornings 8:30 am to 1:00 pm Supportive team environment committed to professional growth Opportunity to work with a respected independent dealership in Croydon Consistent working hours with a well-structured work-life balance Duties of the Service Advisor position: Manage customer appointments and handle service enquiries efficiently Liaise with workshop teams to ensure timely vehicle servicing and repairs Provide accurate quotations and clear explanations of work carried out Keep customers informed about vehicle status throughout the service process Upsell additional services and parts where appropriate Maintain detailed and accurate customer records Deliver high standards of customer service to foster repeat business and customer satisfaction Requirements for the role: Previous experience as a Service Advisor in the automotive industry Strong communication skills with a customer-focused approach Excellent organisational abilities and attention to detail Professional attitude and proactive work ethic Ability to work effectively both within a team and independently A genuine passion for the automotive industry and delivering exceptional service If you are a motivated Service Advisor ready to take the next step in your motor trade career, this role provides a competitive salary, a supportive working environment, and excellent career development opportunities. Contact Alex perrin, Automotive Recruitment Specialist at Perfect Placement covering Surrey and Croydon, today to discover more about this fantastic opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
Aug 12, 2026
Full time
We are recruiting on behalf of our client, a reputable independent car specialist based in Croydon, for the position of Service Advisor. This is an excellent opportunity for an experienced Service Advisor seeking to progress their career within a well-established, customer-focused environment. Benefits of the Service Advisor role: Competitive basic salary of up to 32,000 per annum, dependent on experience Working hours from 8:00 am to 5:30 pm, Monday to Friday Rotational Saturday mornings 8:30 am to 1:00 pm Supportive team environment committed to professional growth Opportunity to work with a respected independent dealership in Croydon Consistent working hours with a well-structured work-life balance Duties of the Service Advisor position: Manage customer appointments and handle service enquiries efficiently Liaise with workshop teams to ensure timely vehicle servicing and repairs Provide accurate quotations and clear explanations of work carried out Keep customers informed about vehicle status throughout the service process Upsell additional services and parts where appropriate Maintain detailed and accurate customer records Deliver high standards of customer service to foster repeat business and customer satisfaction Requirements for the role: Previous experience as a Service Advisor in the automotive industry Strong communication skills with a customer-focused approach Excellent organisational abilities and attention to detail Professional attitude and proactive work ethic Ability to work effectively both within a team and independently A genuine passion for the automotive industry and delivering exceptional service If you are a motivated Service Advisor ready to take the next step in your motor trade career, this role provides a competitive salary, a supportive working environment, and excellent career development opportunities. Contact Alex perrin, Automotive Recruitment Specialist at Perfect Placement covering Surrey and Croydon, today to discover more about this fantastic opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. Job description This role sits within HMRC's Fraud Prevention Centre (FPC) directorate and is part of the Government Digital and Data Profession. As an Identity, Verification and Authentication (IDVA) Service Control Manager, you will lead HMRC's technical response to fraud and risk threats, ensuring interventions are timely, proportionate, and effective. You will work across multiple business areas, combining analytical insight, operational leadership, and strategic thinking to protect HMRC's services and customers. This is a fast-paced role requiring adaptability, collaboration, and a commitment to continuous improvement. Person specification Analyse risk intelligence and emerging threats to prioritise interventions, recommend escalation routes for high-risk incidents, and inform strategic decisions. Manage aspects of the incident response cycle, from identification and prioritisation through facilitation and resolution. Maintain awareness of fraud trends and identity threats, contributing to HMRC's capability to anticipate and mitigate risks. Produce clear, actionable reports and briefings for senior stakeholders, translating technical detail into strategic insights. Build strong relationships internally and externally to enable effective collaboration during incidents and intervention campaigns. Support continuous improvement and performance monitoring, identifying opportunities to strengthen HMRC's compliance approach and governance frameworks. Apply project management skills to coordinate multi-team interventions effectively and manage the delivery into live. Essential Criteria Candidates must demonstrate the following skills and experience, aligned to the GDaD capability framework: Ability to analyse complex fraud risk data, identify patterns, and prioritise interventions using structured frameworks. Strong influencing and communication skills, with experience translating technical detail into actionable insights for senior stakeholders. Knowledge of fraud prevention methods, identity fraud trends, and emerging threats. Experience applying governance frameworks and risk appetite principles in technical decision-making. Familiarity with fraud analytics tools and their application in operational contexts. Experience in leading multiple projects, demonstrating project management skills to coordinate multi-team interventions effectively. Ability to work at pace in a dynamic environment, adapting to changing priorities and resource constraints. Knowledge and experience with Identity and Access Management (IAM) services and IAM standards. Desirable Criteria Counter Fraud Profession accreditation or equivalent. Experience in policy or legal frameworks relevant to fraud prevention. Certification in project management or risk management. Additional Security information This role requires the successful candidate to hold or be willing to obtain Security Clearance prior to taking up the post. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous skills and experience and qualifications. A 1000-word Personal Statement to demonstrate Essential Criteria and Person Specification as outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on Strength based questions. This is an example of a Strengths-based question: "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. Job description This role sits within HMRC's Fraud Prevention Centre (FPC) directorate and is part of the Government Digital and Data Profession. As an Identity, Verification and Authentication (IDVA) Service Control Manager, you will lead HMRC's technical response to fraud and risk threats, ensuring interventions are timely, proportionate, and effective. You will work across multiple business areas, combining analytical insight, operational leadership, and strategic thinking to protect HMRC's services and customers. This is a fast-paced role requiring adaptability, collaboration, and a commitment to continuous improvement. Person specification Analyse risk intelligence and emerging threats to prioritise interventions, recommend escalation routes for high-risk incidents, and inform strategic decisions. Manage aspects of the incident response cycle, from identification and prioritisation through facilitation and resolution. Maintain awareness of fraud trends and identity threats, contributing to HMRC's capability to anticipate and mitigate risks. Produce clear, actionable reports and briefings for senior stakeholders, translating technical detail into strategic insights. Build strong relationships internally and externally to enable effective collaboration during incidents and intervention campaigns. Support continuous improvement and performance monitoring, identifying opportunities to strengthen HMRC's compliance approach and governance frameworks. Apply project management skills to coordinate multi-team interventions effectively and manage the delivery into live. Essential Criteria Candidates must demonstrate the following skills and experience, aligned to the GDaD capability framework: Ability to analyse complex fraud risk data, identify patterns, and prioritise interventions using structured frameworks. Strong influencing and communication skills, with experience translating technical detail into actionable insights for senior stakeholders. Knowledge of fraud prevention methods, identity fraud trends, and emerging threats. Experience applying governance frameworks and risk appetite principles in technical decision-making. Familiarity with fraud analytics tools and their application in operational contexts. Experience in leading multiple projects, demonstrating project management skills to coordinate multi-team interventions effectively. Ability to work at pace in a dynamic environment, adapting to changing priorities and resource constraints. Knowledge and experience with Identity and Access Management (IAM) services and IAM standards. Desirable Criteria Counter Fraud Profession accreditation or equivalent. Experience in policy or legal frameworks relevant to fraud prevention. Certification in project management or risk management. Additional Security information This role requires the successful candidate to hold or be willing to obtain Security Clearance prior to taking up the post. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous skills and experience and qualifications. A 1000-word Personal Statement to demonstrate Essential Criteria and Person Specification as outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on Strength based questions. This is an example of a Strengths-based question: "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form . click apply for full job details
