Customer Services Account Manager Location: Edenbridge, Kent Job Type: Full-time Permanent Salary: up to 35,000 About the Role An established, internationally recognised manufacturer serving highly regulated industries is seeking an experienced Customer Services Account Manager to join its Customer Service & Internal Sales team. This is an excellent opportunity for someone with a strong background in B2B customer service within a manufacturing environment who enjoys building customer relationships, managing key accounts, and working collaboratively across multiple departments to deliver exceptional service. Reporting to the Customer Services Manager, you will take ownership of selected customer accounts while supporting the wider customer service team in delivering an outstanding customer experience. Key Responsibilities Manage a portfolio of customer accounts, acting as the primary point of contact. Respond to customer enquiries and prepare quotations for both standard and bespoke products. Process customer purchase orders accurately through the ERP system and issue order acknowledgements. Coordinate with Sales, Engineering, Planning and Supply Chain teams to ensure customer requirements are met. Monitor production and delivery schedules, communicating updates proactively to customers. Raise purchase orders with approved suppliers and manage delivery performance. Support contract reviews by gathering and assessing customer requirements. Handle customer feedback, complaints and product returns, ensuring timely resolution. Act as an escalation point for Customer Service Representatives where required. Assist with KPI reporting and contribute to continuous improvement activities. Deputise for the Customer Services Manager when necessary. About You We're looking for someone who can confidently balance customer expectations with operational priorities while maintaining excellent attention to detail. You'll ideally have: Previous B2B customer service or account management experience within a manufacturing or engineering environment. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple priorities. Experience using ERP and/or CRM systems. Advanced Microsoft Excel skills, including filters, formulas and pivot tables. Confidence working with technical products, drawings or specifications. A proactive, collaborative approach and excellent problem-solving abilities. Desirable Previous team leader or supervisory experience. Experience preparing KPIs and performance reports. Familiarity with ISO9001 or AS9100 quality standards. Experience using Power BI dashboards. What You'll Receive Opportunity to work for a successful international manufacturing business. Varied role with genuine responsibility and ownership of customer accounts. Collaborative and supportive team environment. Training and development opportunities. Competitive salary and employee benefits package. Apply Today If you're an organised, customer-focused professional looking to develop your career within a technically advanced manufacturing business, we'd love to hear from you!
Aug 05, 2026
Full time
Customer Services Account Manager Location: Edenbridge, Kent Job Type: Full-time Permanent Salary: up to 35,000 About the Role An established, internationally recognised manufacturer serving highly regulated industries is seeking an experienced Customer Services Account Manager to join its Customer Service & Internal Sales team. This is an excellent opportunity for someone with a strong background in B2B customer service within a manufacturing environment who enjoys building customer relationships, managing key accounts, and working collaboratively across multiple departments to deliver exceptional service. Reporting to the Customer Services Manager, you will take ownership of selected customer accounts while supporting the wider customer service team in delivering an outstanding customer experience. Key Responsibilities Manage a portfolio of customer accounts, acting as the primary point of contact. Respond to customer enquiries and prepare quotations for both standard and bespoke products. Process customer purchase orders accurately through the ERP system and issue order acknowledgements. Coordinate with Sales, Engineering, Planning and Supply Chain teams to ensure customer requirements are met. Monitor production and delivery schedules, communicating updates proactively to customers. Raise purchase orders with approved suppliers and manage delivery performance. Support contract reviews by gathering and assessing customer requirements. Handle customer feedback, complaints and product returns, ensuring timely resolution. Act as an escalation point for Customer Service Representatives where required. Assist with KPI reporting and contribute to continuous improvement activities. Deputise for the Customer Services Manager when necessary. About You We're looking for someone who can confidently balance customer expectations with operational priorities while maintaining excellent attention to detail. You'll ideally have: Previous B2B customer service or account management experience within a manufacturing or engineering environment. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple priorities. Experience using ERP and/or CRM systems. Advanced Microsoft Excel skills, including filters, formulas and pivot tables. Confidence working with technical products, drawings or specifications. A proactive, collaborative approach and excellent problem-solving abilities. Desirable Previous team leader or supervisory experience. Experience preparing KPIs and performance reports. Familiarity with ISO9001 or AS9100 quality standards. Experience using Power BI dashboards. What You'll Receive Opportunity to work for a successful international manufacturing business. Varied role with genuine responsibility and ownership of customer accounts. Collaborative and supportive team environment. Training and development opportunities. Competitive salary and employee benefits package. Apply Today If you're an organised, customer-focused professional looking to develop your career within a technically advanced manufacturing business, we'd love to hear from you!
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. CACI Ltd is a leading provider of information systems and marketing solutions and we are seeking a NetSuite Consultant to join our internal NetSuite support team within the Technology Department. This is an opportunity to join a dynamic and people-focused team in a central London location to continue the implementation and migration to NetSuite across a diverse company with almost 1500 staff. CACI Ltd has invested in NetSuite as its cloud business platform of choice, covering key business processes from sales, project management and financials as a replacement for the various Legacy systems following multiple company acquisitions. In this role, you will help us implement, enhance, and migrate existing CRM, ERP, SRP, and CASE business processes to NetSuite and integrate new acquisitions. You will need to possess excellent communication and collaboration skills, deliver functional workshops, configure forms, roles, searches, and reports, design and develop workflows, and provide day-to-day support. You will have plenty of opportunities to apply and develop your knowledge and experience integrating business units with disparate requirements. Reporting to the Applications and Projects Manager in the Technology department and working alongside our team of NetSuite developers and administrators, you will work with the various business units and closely with Finance to define needs, deliver solutions, resolve issues, and deliver ongoing training and support to embed change. The ideal candidate should have at least 3 years of hands-on NetSuite experience, be an out-of-the-box thinker, have a proactive approach, and love a challenge. Responsibilities Discover, design, and implement NetSuite (CRM, SRP, ERP and CASE) for new acquisitions and existing business unit processes. Review and enhance existing NetSuite processes. Perform data analysis, cleansing, mapping, importing, and migration using native NetSuite and third party applications. Build and maintain searches, reports, and role dashboards. Monitor the existing environment and test new releases to ensure our configurations remain operational. Provide end-user training, documentation, and support for NetSuite functionality and features. Research and evaluate new NetSuite features and technologies and provide recommendations for improvement. Work closely with the rest of the team to deliver high-quality solutions and services. Communicate effectively with internal and external stakeholders and manage expectations and feedback. Proactive in identifying and resolving issues. Skills At least 3 years of NetSuite administration experience, ideally with multiple new and complex deployments. Strong experience with workflows, custom attributes, forms and an awareness of SuiteScript. Be able to effectively use Sandbox environments for development and training. Excellent working knowledge of ERP and SRP processes. Great analytical, problem-solving, and troubleshooting skills. Strong written, verbal and presentation skills. Ability to document complex requirements simply. Experience with Financial processes. A collaborative worker. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Aug 05, 2026
Full time
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. CACI Ltd is a leading provider of information systems and marketing solutions and we are seeking a NetSuite Consultant to join our internal NetSuite support team within the Technology Department. This is an opportunity to join a dynamic and people-focused team in a central London location to continue the implementation and migration to NetSuite across a diverse company with almost 1500 staff. CACI Ltd has invested in NetSuite as its cloud business platform of choice, covering key business processes from sales, project management and financials as a replacement for the various Legacy systems following multiple company acquisitions. In this role, you will help us implement, enhance, and migrate existing CRM, ERP, SRP, and CASE business processes to NetSuite and integrate new acquisitions. You will need to possess excellent communication and collaboration skills, deliver functional workshops, configure forms, roles, searches, and reports, design and develop workflows, and provide day-to-day support. You will have plenty of opportunities to apply and develop your knowledge and experience integrating business units with disparate requirements. Reporting to the Applications and Projects Manager in the Technology department and working alongside our team of NetSuite developers and administrators, you will work with the various business units and closely with Finance to define needs, deliver solutions, resolve issues, and deliver ongoing training and support to embed change. The ideal candidate should have at least 3 years of hands-on NetSuite experience, be an out-of-the-box thinker, have a proactive approach, and love a challenge. Responsibilities Discover, design, and implement NetSuite (CRM, SRP, ERP and CASE) for new acquisitions and existing business unit processes. Review and enhance existing NetSuite processes. Perform data analysis, cleansing, mapping, importing, and migration using native NetSuite and third party applications. Build and maintain searches, reports, and role dashboards. Monitor the existing environment and test new releases to ensure our configurations remain operational. Provide end-user training, documentation, and support for NetSuite functionality and features. Research and evaluate new NetSuite features and technologies and provide recommendations for improvement. Work closely with the rest of the team to deliver high-quality solutions and services. Communicate effectively with internal and external stakeholders and manage expectations and feedback. Proactive in identifying and resolving issues. Skills At least 3 years of NetSuite administration experience, ideally with multiple new and complex deployments. Strong experience with workflows, custom attributes, forms and an awareness of SuiteScript. Be able to effectively use Sandbox environments for development and training. Excellent working knowledge of ERP and SRP processes. Great analytical, problem-solving, and troubleshooting skills. Strong written, verbal and presentation skills. Ability to document complex requirements simply. Experience with Financial processes. A collaborative worker. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Temporary Receptionist Front of House Receptionist Reception Administrator Office Receptionist Runcorn 14.50 per hour Monday to Friday, 9am-5pm Temporary 7 Working Days Starts 6th August Introduction Acorn by Synergie is recruiting a Temporary Receptionist to provide holiday cover for a leading manufacturing client based in Sutton Weaver, Runcorn . This is an excellent opportunity for an experienced Receptionist , Front of House Receptionist , Office Administrator , or Reception Administrator looking for a short-term assignment within a professional office environment. The assignment starts on 6th August and will last for 7 working days . Key Duties Welcome clients and visitors, ensuring a professional and friendly front-of-house service. Operate the switchboard and direct calls to the appropriate departments. Provide general administrative support. Manage incoming and outgoing post. Assist with basic facilities administration tasks. Handle enquiries confidently in person and over the phone, delivering excellent customer service. Requirements Previous experience in a customer-facing or receptionist role. Confident using computer systems. Strong organisational skills and excellent attention to detail. Excellent verbal and written communication skills. Professional, confident, and engaging manner. Own transport is essential due to the location of the office. What We Offer 14.50 per hour. Monday to Friday, 9am-5pm. Temporary assignment for 7 working days , starting 6th August . Weekly pay. Accrued holiday pay. Pension contributions. Dedicated Acorn by Synergie Account Manager. Modern working environment. Free on-site parking. Interested? If you're looking for your next opportunity as a Receptionist , Front of House Receptionist , Reception Administrator , Office Administrator , or Customer Service Receptionist in Runcorn , apply today with your up-to-date CV or contact Christine at the Acorn by Synergie Widnes branch for more information. Acorn by Synergie acts as an employment business for the supply of temporary workers.
Aug 05, 2026
Seasonal
Temporary Receptionist Front of House Receptionist Reception Administrator Office Receptionist Runcorn 14.50 per hour Monday to Friday, 9am-5pm Temporary 7 Working Days Starts 6th August Introduction Acorn by Synergie is recruiting a Temporary Receptionist to provide holiday cover for a leading manufacturing client based in Sutton Weaver, Runcorn . This is an excellent opportunity for an experienced Receptionist , Front of House Receptionist , Office Administrator , or Reception Administrator looking for a short-term assignment within a professional office environment. The assignment starts on 6th August and will last for 7 working days . Key Duties Welcome clients and visitors, ensuring a professional and friendly front-of-house service. Operate the switchboard and direct calls to the appropriate departments. Provide general administrative support. Manage incoming and outgoing post. Assist with basic facilities administration tasks. Handle enquiries confidently in person and over the phone, delivering excellent customer service. Requirements Previous experience in a customer-facing or receptionist role. Confident using computer systems. Strong organisational skills and excellent attention to detail. Excellent verbal and written communication skills. Professional, confident, and engaging manner. Own transport is essential due to the location of the office. What We Offer 14.50 per hour. Monday to Friday, 9am-5pm. Temporary assignment for 7 working days , starting 6th August . Weekly pay. Accrued holiday pay. Pension contributions. Dedicated Acorn by Synergie Account Manager. Modern working environment. Free on-site parking. Interested? If you're looking for your next opportunity as a Receptionist , Front of House Receptionist , Reception Administrator , Office Administrator , or Customer Service Receptionist in Runcorn , apply today with your up-to-date CV or contact Christine at the Acorn by Synergie Widnes branch for more information. Acorn by Synergie acts as an employment business for the supply of temporary workers.
EXCLUSIVE ROLE Customer Service Manager Full Time £35,000 Permanent Leicestershire Are you an accomplished Customer Service Manager who excels at leading teams, overcoming challenges, and delivering exceptional customer experiences? SF Partners are seeking a proactive and organised Customer Service Manager to join a growing business, playing a crucial role in ensuring customers receive outstanding service from initial enquiry through to completion. This varied role combines people management, operational planning, and customer relationship management, with a focus on identifying opportunities to increase revenue from existing clients. You will lead a small customer service team, ensuring installations, servicing, and breakdowns are scheduled efficiently to provide a seamless customer journey. Close collaboration with the Operations and Technical teams is essential to maximise engineering resources, resolve issues swiftly, and ensure work is completed correctly the first time. Alongside operational duties, you will build strong customer relationships, prepare quotations, identify opportunities for additional work, and support customer retention through exemplary service. Key Responsibilities Lead, coach, and support the Customer Service team to achieve high performance. Deliver an outstanding customer experience with a right-first-time approach. Manage customer enquiries, complaints, and escalations professionally and efficiently. Coordinate scheduling of installations, servicing, and breakdowns to optimise workflow. Work closely with engineers and internal departments to ensure timely and efficient completion of work. Prepare quotations and identify opportunities to offer additional products and services. Support the renewal of service agreements and re-engage inactive customers. Monitor outstanding work to ensure jobs are completed and invoiced promptly. Foster a collaborative working environment across Customer Service, Operations, and Technical teams. About You You will be an experienced Customer Service Manager who balances customer satisfaction with operational efficiency. You will be confident leading a team, making informed decisions, and managing multiple priorities in a fast-paced environment. Ideal candidates will possess: Previous experience in a Customer Service Manager or a similar leadership role. Experience managing or coordinating customer service teams. Excellent communication and relationship-building skills. Strong organisational and planning abilities. A proactive approach to problem-solving and decision-making. Proficiency in Microsoft Office and CRM or business management systems. Confidence in working with KPIs and managing team performance. A commercial mindset with the ability to identify opportunities to enhance customer value. Experience working alongside field engineers, service teams, or within engineering, manufacturing, or facilities management environments would be advantageous but is not essential. What s on Offer? Competitive salary. Permanent, full-time position. Supportive and collaborative working environment. Opportunity to lead an established customer service function. Varied role combining leadership, operations, and customer relationship management. Genuine opportunity to make a significant impact and contribute to the ongoing success of the business. If you are a customer-focused leader who enjoys developing teams, improving processes, and building lasting customer relationships, we would be delighted to hear from you. Apply today to find out more.
Aug 05, 2026
Full time
EXCLUSIVE ROLE Customer Service Manager Full Time £35,000 Permanent Leicestershire Are you an accomplished Customer Service Manager who excels at leading teams, overcoming challenges, and delivering exceptional customer experiences? SF Partners are seeking a proactive and organised Customer Service Manager to join a growing business, playing a crucial role in ensuring customers receive outstanding service from initial enquiry through to completion. This varied role combines people management, operational planning, and customer relationship management, with a focus on identifying opportunities to increase revenue from existing clients. You will lead a small customer service team, ensuring installations, servicing, and breakdowns are scheduled efficiently to provide a seamless customer journey. Close collaboration with the Operations and Technical teams is essential to maximise engineering resources, resolve issues swiftly, and ensure work is completed correctly the first time. Alongside operational duties, you will build strong customer relationships, prepare quotations, identify opportunities for additional work, and support customer retention through exemplary service. Key Responsibilities Lead, coach, and support the Customer Service team to achieve high performance. Deliver an outstanding customer experience with a right-first-time approach. Manage customer enquiries, complaints, and escalations professionally and efficiently. Coordinate scheduling of installations, servicing, and breakdowns to optimise workflow. Work closely with engineers and internal departments to ensure timely and efficient completion of work. Prepare quotations and identify opportunities to offer additional products and services. Support the renewal of service agreements and re-engage inactive customers. Monitor outstanding work to ensure jobs are completed and invoiced promptly. Foster a collaborative working environment across Customer Service, Operations, and Technical teams. About You You will be an experienced Customer Service Manager who balances customer satisfaction with operational efficiency. You will be confident leading a team, making informed decisions, and managing multiple priorities in a fast-paced environment. Ideal candidates will possess: Previous experience in a Customer Service Manager or a similar leadership role. Experience managing or coordinating customer service teams. Excellent communication and relationship-building skills. Strong organisational and planning abilities. A proactive approach to problem-solving and decision-making. Proficiency in Microsoft Office and CRM or business management systems. Confidence in working with KPIs and managing team performance. A commercial mindset with the ability to identify opportunities to enhance customer value. Experience working alongside field engineers, service teams, or within engineering, manufacturing, or facilities management environments would be advantageous but is not essential. What s on Offer? Competitive salary. Permanent, full-time position. Supportive and collaborative working environment. Opportunity to lead an established customer service function. Varied role combining leadership, operations, and customer relationship management. Genuine opportunity to make a significant impact and contribute to the ongoing success of the business. If you are a customer-focused leader who enjoys developing teams, improving processes, and building lasting customer relationships, we would be delighted to hear from you. Apply today to find out more.
Service Supervisor Theale, Reading Upto 50k (DOE) plus company vehicle On-Site Parking + Full Training + Career Development Full-Time Permanent About the Role An exciting opportunity has arisen for an experienced Service Supervisor to join a growing and dynamic engineering business. This is a key leadership role where you'll oversee the day-to-day operation of a busy service department, ensuring the efficient delivery of reactive call-outs, planned preventative maintenance (PPM), repairs and small works. You'll be responsible for leading a team of engineers and service coordinators, driving operational performance, maintaining excellent customer service standards, and ensuring compliance across all service activities. If you have a strong background in HVAC or refrigeration, excellent organisational skills and experience managing field-based engineers, we'd love to hear from you. Key Responsibilities Lead the day-to-day running of the service department, ensuring efficient planning and delivery of all reactive and planned service activities. Oversee service scheduling and resource allocation for breakdowns, maintenance visits and repair works. Take ownership of breakdown response, ensuring prompt engineer allocation and timely resolution. Produce quotations for additional works and small projects following engineer site visits. Manage service contracts, ensuring all planned visits are completed on time, to the required standard and within budget. Oversee contract renewals and maintain strong customer relationships. Ensure all Health & Safety documentation, including RAMS, is maintained and engineers and subcontractors remain fully compliant. Lead and support the Service Desk, ensuring accurate job logging, tracking and completion. Manage, coach and develop field service engineers, carrying out performance reviews and audits. Build and manage a reliable subcontractor network, ensuring quality, compliance and value for money. Act as the main point of escalation for customer issues, resolving complaints professionally and effectively. Monitor labour, parts and subcontractor costs to ensure accurate job costing and commercial performance. Track and report on service KPIs, identifying opportunities for continuous improvement. Ensure compliance with all relevant legislation, including F-Gas regulations and Health & Safety requirements. What We're Looking For Essential background within the HVAC and/or Refrigeration industry. Previous experience in a Service Supervisor, Service Manager or Engineering Management role. Proven experience managing field-based service engineers. Strong planning, scheduling and organisational skills. Commercial awareness with the ability to manage budgets and costs. Excellent communication and leadership skills. A proactive approach with a passion for delivering exceptional customer service. Why Join Us This is an excellent opportunity to join a forward-thinking business where you'll play a pivotal role in shaping and improving service delivery. You'll have the autonomy to make a real impact while working alongside a supportive team in a growing organisation that values continuous improvement and professional development.
Aug 05, 2026
Full time
Service Supervisor Theale, Reading Upto 50k (DOE) plus company vehicle On-Site Parking + Full Training + Career Development Full-Time Permanent About the Role An exciting opportunity has arisen for an experienced Service Supervisor to join a growing and dynamic engineering business. This is a key leadership role where you'll oversee the day-to-day operation of a busy service department, ensuring the efficient delivery of reactive call-outs, planned preventative maintenance (PPM), repairs and small works. You'll be responsible for leading a team of engineers and service coordinators, driving operational performance, maintaining excellent customer service standards, and ensuring compliance across all service activities. If you have a strong background in HVAC or refrigeration, excellent organisational skills and experience managing field-based engineers, we'd love to hear from you. Key Responsibilities Lead the day-to-day running of the service department, ensuring efficient planning and delivery of all reactive and planned service activities. Oversee service scheduling and resource allocation for breakdowns, maintenance visits and repair works. Take ownership of breakdown response, ensuring prompt engineer allocation and timely resolution. Produce quotations for additional works and small projects following engineer site visits. Manage service contracts, ensuring all planned visits are completed on time, to the required standard and within budget. Oversee contract renewals and maintain strong customer relationships. Ensure all Health & Safety documentation, including RAMS, is maintained and engineers and subcontractors remain fully compliant. Lead and support the Service Desk, ensuring accurate job logging, tracking and completion. Manage, coach and develop field service engineers, carrying out performance reviews and audits. Build and manage a reliable subcontractor network, ensuring quality, compliance and value for money. Act as the main point of escalation for customer issues, resolving complaints professionally and effectively. Monitor labour, parts and subcontractor costs to ensure accurate job costing and commercial performance. Track and report on service KPIs, identifying opportunities for continuous improvement. Ensure compliance with all relevant legislation, including F-Gas regulations and Health & Safety requirements. What We're Looking For Essential background within the HVAC and/or Refrigeration industry. Previous experience in a Service Supervisor, Service Manager or Engineering Management role. Proven experience managing field-based service engineers. Strong planning, scheduling and organisational skills. Commercial awareness with the ability to manage budgets and costs. Excellent communication and leadership skills. A proactive approach with a passion for delivering exceptional customer service. Why Join Us This is an excellent opportunity to join a forward-thinking business where you'll play a pivotal role in shaping and improving service delivery. You'll have the autonomy to make a real impact while working alongside a supportive team in a growing organisation that values continuous improvement and professional development.
Corporate Receptionist - Liverpool - 1 Week Temporary (Immediate Start) Location: Liverpool Hours of Work: Mon - Fri 8am - 5pm Hourly Pay Rate: £17.00p/h Via Umbrella A World Leading Service Provider who operates on an International scale is seeking an experienced Corporate Receptionist based in the Liverpool area on a 1 Week Temporary Contract working in large corporate office site. The successful candidate would ideally need to be very client facing and has good experience working in a FOH environment. Key Responsibilities include: Welcoming all staff and visitors and act as host to create excellent relationships with the customers (To make refreshments as and when required) Management of the staff car parking and visitor spaces. Arrange all business lunches, conference room bookings and conference calls dial in. Ensure the front of house is kept tidy and regular checks of visitor washrooms. Manage all incoming and outgoing post, parcels and couriers Welcome delivery drivers and couriers. Sign for parcels and place in post room for recipient to collect (keep records). Keep the telephone listings up to date at all times and liaise daily with the Service Centre to ensure the telephone and Contract lists are up to date so they can receive incoming calls. To answer internal calls only. Administration duties for the Service Centre and the Finance Teams (or any other department upon the request of your manager). To keep all Front of House Literature up to date and tidy The successful candidate must be able to demonstrate the following: Customer Service and Front of House experience is required. Excellent communication (face to face, telephone and written) Well presented with excellent attention to detail. Extremely organised individual. If this role would be of any interest or you know someone that might be of interest then please do apply below
Aug 05, 2026
Seasonal
Corporate Receptionist - Liverpool - 1 Week Temporary (Immediate Start) Location: Liverpool Hours of Work: Mon - Fri 8am - 5pm Hourly Pay Rate: £17.00p/h Via Umbrella A World Leading Service Provider who operates on an International scale is seeking an experienced Corporate Receptionist based in the Liverpool area on a 1 Week Temporary Contract working in large corporate office site. The successful candidate would ideally need to be very client facing and has good experience working in a FOH environment. Key Responsibilities include: Welcoming all staff and visitors and act as host to create excellent relationships with the customers (To make refreshments as and when required) Management of the staff car parking and visitor spaces. Arrange all business lunches, conference room bookings and conference calls dial in. Ensure the front of house is kept tidy and regular checks of visitor washrooms. Manage all incoming and outgoing post, parcels and couriers Welcome delivery drivers and couriers. Sign for parcels and place in post room for recipient to collect (keep records). Keep the telephone listings up to date at all times and liaise daily with the Service Centre to ensure the telephone and Contract lists are up to date so they can receive incoming calls. To answer internal calls only. Administration duties for the Service Centre and the Finance Teams (or any other department upon the request of your manager). To keep all Front of House Literature up to date and tidy The successful candidate must be able to demonstrate the following: Customer Service and Front of House experience is required. Excellent communication (face to face, telephone and written) Well presented with excellent attention to detail. Extremely organised individual. If this role would be of any interest or you know someone that might be of interest then please do apply below
Main Purpose of Role: We are seeking a highly motivated and detail-oriented Laboratory Technician to join our production team on a permanent night shift. In this hands-on role, you will be responsible for semen assessment, media preparation, operation of production flow cytometry sorters, and the processing and freezing of semen samples. You will play a key part in maintaining high standards of laboratory practice, ensuring accurate record-keeping, and supporting the effective operation and maintenance of laboratory and flow cytometry equipment. This position offers a consistent Monday to Thursday night schedule (21:45pm 06:15am), with a £2,000 shift premium in addition to the base salary. Key Responsibilities: - At all times fully comply with CBL H&S directives, SOPs and policies to allow good laboratory practice and full compliance with the Regulations and Industry Standards. - Operate autonomously though the different operations under his/her responsibility, respecting CBL lab SOPs, sexed production planning and CBL lab production standards (details on following points below). - Ensure the CBL lab GxP on the flow cytometers operation and the sorting lab working area are observed and maintained. - Ensure the CBL Lab GxP on media preparation, processing of semen samples and the working area are observed and maintained. - Perform and act on the different controls during the sort and the sorters operation, media preparation, processing of semen samples and correct/report any deviation to the line manager - Maintain the workflow, manage the tasks, and take care of the instruments, equipment and tools linked to the role. - Effective collaboration with the rest of the lab team sharing knowledge and supporting colleagues to ensure the department maximises production and meets the business aims. - Complete other duties as required from time to time. Essential Skills: - Working to high personal standards and accuracy, with good troubleshooting and problemsolving aptitudes, and a methodical and organised approach. - Confidence with IT interfaces and systems. - Working well within a team but with the ability to work autonomously and take individual responsibility. - Good technical abilities, and a willingness to understand the operation of general laboratory equipment and flow cytometry sorters. Desirable Skills and Attributes: - The following attributes would be advantageous but not essential, as full training will be given: - Previous experience working in a biologybased laboratory and basic laboratory skills. - Previous knowledge and/or experience in the principles of flow cytometry. - Previous experience with sperm and AI biology. - Experience of a commercial production environment. Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave
Aug 05, 2026
Full time
Main Purpose of Role: We are seeking a highly motivated and detail-oriented Laboratory Technician to join our production team on a permanent night shift. In this hands-on role, you will be responsible for semen assessment, media preparation, operation of production flow cytometry sorters, and the processing and freezing of semen samples. You will play a key part in maintaining high standards of laboratory practice, ensuring accurate record-keeping, and supporting the effective operation and maintenance of laboratory and flow cytometry equipment. This position offers a consistent Monday to Thursday night schedule (21:45pm 06:15am), with a £2,000 shift premium in addition to the base salary. Key Responsibilities: - At all times fully comply with CBL H&S directives, SOPs and policies to allow good laboratory practice and full compliance with the Regulations and Industry Standards. - Operate autonomously though the different operations under his/her responsibility, respecting CBL lab SOPs, sexed production planning and CBL lab production standards (details on following points below). - Ensure the CBL lab GxP on the flow cytometers operation and the sorting lab working area are observed and maintained. - Ensure the CBL Lab GxP on media preparation, processing of semen samples and the working area are observed and maintained. - Perform and act on the different controls during the sort and the sorters operation, media preparation, processing of semen samples and correct/report any deviation to the line manager - Maintain the workflow, manage the tasks, and take care of the instruments, equipment and tools linked to the role. - Effective collaboration with the rest of the lab team sharing knowledge and supporting colleagues to ensure the department maximises production and meets the business aims. - Complete other duties as required from time to time. Essential Skills: - Working to high personal standards and accuracy, with good troubleshooting and problemsolving aptitudes, and a methodical and organised approach. - Confidence with IT interfaces and systems. - Working well within a team but with the ability to work autonomously and take individual responsibility. - Good technical abilities, and a willingness to understand the operation of general laboratory equipment and flow cytometry sorters. Desirable Skills and Attributes: - The following attributes would be advantageous but not essential, as full training will be given: - Previous experience working in a biologybased laboratory and basic laboratory skills. - Previous knowledge and/or experience in the principles of flow cytometry. - Previous experience with sperm and AI biology. - Experience of a commercial production environment. Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave
hackajob is collaborating with to connect them with exceptional professionals for this role. Within 's Data Analytics Department, we're on a mission to improve the agility and quality of how we deliver data insights to the business. We're passionate about data and the business value it drives, and we're looking for a talented Senior Data Information Architect to join our Data Information Architecture team . As our Senior Data Information Architect , you'll have access to a wide range of benefits including: Hybrid working (we're in the office 3 days per week) Manager bonus Colleague discounts on Jet2holidays and flights This is a fantastic opportunity to shape processes, influence decision-making, and add your unique stamp to a team that values innovation, collaboration, and excellence. What you'll be doing: Leading the creation of conceptual data models to accelerate the production of high-quality data assets for analytical purposes. Collaborating with data engineering teams to ensure the logical and physical data models align with the overarching conceptual framework. Managing and facilitating the Data Model Governance Process, governing and approving data models for use on our Snowflake analytics platform. Partnering with the Data Governance team to maintain alignment between the data models and business objectives. Consulting with and challenging business stakeholders, including data analysts, data owners, and stewards, to ensure the data model reflects the business's best interests. Selecting, evaluating, and championing tools to support data modelling activities, ensuring the right solutions are in place for efficiency and quality. Contributing to Jet2 's commitment to delivering business value through data by refining processes and improving the agility and quality of delivery. Supporting the adoption and optimisation of tools such as Alation for data cataloguing and metadata management. Working closely with business and technical stakeholders to ensure our data models are of the highest quality and fit for purpose. What you'll have: Extensive experience in data modelling, with a strong focus on conceptual, logical, and physical models. A deep understanding of how to optimise data models to improve business outcomes. Strong collaboration skills, with experience working alongside data engineering teams and business stakeholders. A solid understanding of data governance and the importance of aligning data models with business priorities. Experience with tools like Snowflake , Alation , or equivalent platforms, and an ability to select and implement effective data modelling tools. Excellent communication and leadership skills, with the ability to consult with and challenge stakeholders effectively. If you're ready to bring your expertise to a growing team that's passionate about driving value through data, we'd love to hear from you.
Aug 05, 2026
Full time
hackajob is collaborating with to connect them with exceptional professionals for this role. Within 's Data Analytics Department, we're on a mission to improve the agility and quality of how we deliver data insights to the business. We're passionate about data and the business value it drives, and we're looking for a talented Senior Data Information Architect to join our Data Information Architecture team . As our Senior Data Information Architect , you'll have access to a wide range of benefits including: Hybrid working (we're in the office 3 days per week) Manager bonus Colleague discounts on Jet2holidays and flights This is a fantastic opportunity to shape processes, influence decision-making, and add your unique stamp to a team that values innovation, collaboration, and excellence. What you'll be doing: Leading the creation of conceptual data models to accelerate the production of high-quality data assets for analytical purposes. Collaborating with data engineering teams to ensure the logical and physical data models align with the overarching conceptual framework. Managing and facilitating the Data Model Governance Process, governing and approving data models for use on our Snowflake analytics platform. Partnering with the Data Governance team to maintain alignment between the data models and business objectives. Consulting with and challenging business stakeholders, including data analysts, data owners, and stewards, to ensure the data model reflects the business's best interests. Selecting, evaluating, and championing tools to support data modelling activities, ensuring the right solutions are in place for efficiency and quality. Contributing to Jet2 's commitment to delivering business value through data by refining processes and improving the agility and quality of delivery. Supporting the adoption and optimisation of tools such as Alation for data cataloguing and metadata management. Working closely with business and technical stakeholders to ensure our data models are of the highest quality and fit for purpose. What you'll have: Extensive experience in data modelling, with a strong focus on conceptual, logical, and physical models. A deep understanding of how to optimise data models to improve business outcomes. Strong collaboration skills, with experience working alongside data engineering teams and business stakeholders. A solid understanding of data governance and the importance of aligning data models with business priorities. Experience with tools like Snowflake , Alation , or equivalent platforms, and an ability to select and implement effective data modelling tools. Excellent communication and leadership skills, with the ability to consult with and challenge stakeholders effectively. If you're ready to bring your expertise to a growing team that's passionate about driving value through data, we'd love to hear from you.
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Transmission & Renewables team. We design, build and commission Overhead Lines at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. What will you be doing? M Group are currently looking to recruit a Project Planner to work on our Transmission Networks Division in Scotland. As a Project Planner you will be part of our planning department who are responsible for producing robust and detailed programmes for all works associated with the design, procurement and construction phases of the projects. Also, a key part of the role will be liaising with the Project/Construction Manager and Site Engineers to ensure that the programme keeps abreast of any changes. This is a hybrid role, working 3 days on site around Glasgow and Aberdeen, so travel and a full UK driving licence is required. Build, optimise and implement construction planning and programmes (including resources, outages, consents and wayleaves) in conjunction with interested parties to deliver the work When necessary, produce detailed trackers to be used to collect and report progress made on a weekly basis Work with the Head of Commercial and the planning team to develop a planning culture throughout the business units and projects With other members of the team deliver full integration of the company's cost management system to help deliver automatic CPI/SPI reports together with robust processes and disciplines Champion programme management policies, procedures and the standards required to deliver projects Participate in project handover meetings involving the Bid team, Project Manager and Q.S Work closely with the Project Manager and Project Q.S. to maximise the potential of each project, attend site meetings when necessary Provide planning input at tender stage Represent the business at client meetings and ensure deadlines are achieved (KPI requirements) Gather benchmarking information to aid the value for money assessment on each project In conjunction with the risk management and value engineer produce and manage the risk, issue and opportunity register for assigned projects within the change management Keep abreast of current and new planning techniques, technologies and initiatives which may have a benefit for the business Maintain ongoing development and delivery of a co-ordinated change agenda for business improvement Work cohesively with the commercial and financial members of the Planning and Systems team Monitor and control programme compliance in respect of our contractual obligations In conjunction with other members of the team, take responsibility for meeting agreed business and project targets, control costs in achieving to achieve targets, managing risks effectively and delivering all agreed outputs, within the agreed economics and safety regulatory framework Contributing to the identification and formulation of strategic objectives What you'll bring Full UK driving licence Competent in the following planning software: Primavera P6 & Microsoft Project Experience of earned value management and NEC contracts. Change management process. Experience of working in the energy sector advantageous. What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan for you Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend - get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. IND1
Aug 05, 2026
Full time
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Transmission & Renewables team. We design, build and commission Overhead Lines at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. What will you be doing? M Group are currently looking to recruit a Project Planner to work on our Transmission Networks Division in Scotland. As a Project Planner you will be part of our planning department who are responsible for producing robust and detailed programmes for all works associated with the design, procurement and construction phases of the projects. Also, a key part of the role will be liaising with the Project/Construction Manager and Site Engineers to ensure that the programme keeps abreast of any changes. This is a hybrid role, working 3 days on site around Glasgow and Aberdeen, so travel and a full UK driving licence is required. Build, optimise and implement construction planning and programmes (including resources, outages, consents and wayleaves) in conjunction with interested parties to deliver the work When necessary, produce detailed trackers to be used to collect and report progress made on a weekly basis Work with the Head of Commercial and the planning team to develop a planning culture throughout the business units and projects With other members of the team deliver full integration of the company's cost management system to help deliver automatic CPI/SPI reports together with robust processes and disciplines Champion programme management policies, procedures and the standards required to deliver projects Participate in project handover meetings involving the Bid team, Project Manager and Q.S Work closely with the Project Manager and Project Q.S. to maximise the potential of each project, attend site meetings when necessary Provide planning input at tender stage Represent the business at client meetings and ensure deadlines are achieved (KPI requirements) Gather benchmarking information to aid the value for money assessment on each project In conjunction with the risk management and value engineer produce and manage the risk, issue and opportunity register for assigned projects within the change management Keep abreast of current and new planning techniques, technologies and initiatives which may have a benefit for the business Maintain ongoing development and delivery of a co-ordinated change agenda for business improvement Work cohesively with the commercial and financial members of the Planning and Systems team Monitor and control programme compliance in respect of our contractual obligations In conjunction with other members of the team, take responsibility for meeting agreed business and project targets, control costs in achieving to achieve targets, managing risks effectively and delivering all agreed outputs, within the agreed economics and safety regulatory framework Contributing to the identification and formulation of strategic objectives What you'll bring Full UK driving licence Competent in the following planning software: Primavera P6 & Microsoft Project Experience of earned value management and NEC contracts. Change management process. Experience of working in the energy sector advantageous. What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan for you Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend - get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. IND1
Safran Helicopter Engines is the world's leading manufacturer of rotorcraft turbines and the only one dedicated exclusively to this market. Operating worldwide, it employs 6,100 people and has more than 2,500 customers in 155 countries, and 21,500 engines in service. Supplier Performance Manager Safran Helicopter Engines UK Permanent Full-Time Onsite Fareham Travel within the UK and France Required About the Role Reporting to the Purchasing & Procurement Department, the Supplier Performance Manager is responsible for driving supplier performance, capability, and continuous improvement across Safran Helicopter Engines UK's supply chain. This role leads the Supplier Support Team, including Supplier Quality Engineers and Supplier Manufacturing Engineers, ensuring suppliers consistently meet quality, delivery, industrialisation, and business performance requirements. Working closely with Purchasing, Procurement, Quality, Supplier Development, and Industrialisation teams, you will identify risks, assess supplier capability and capacity, and implement robust improvement plans to support operational performance and customer satisfaction. Key Responsibilities Supplier Performance Management - Manage the performance of a portfolio of suppliers across quality, delivery, and industrialisation metrics. - Monitor and improve supplier On-Time Delivery (OTD), Quality (PPM), and overall performance. - Conduct regular supplier reviews and performance meetings. - Lead supplier visits to assess capability, capacity, risk, and improvement opportunities. - Develop and implement supplier recovery and improvement plans. Identify and mitigate supply chain risks through structured action plans. - Support supplier onboarding, qualification, and selection activities. - Manage supplier industrial maturity and continuous improvement programmes. - Assess supplier readiness to support current and future business requirements. Team Leadership - Lead and develop the Supplier Support Team. - Foster a culture of engagement, learning, accountability, and continuous improvement. - Conduct performance reviews - Support team competency development - Communicate priorities and objectives effectively across the team. Quality & Compliance - Support supplier quality improvement activities. - Ensure effective processing of PPAPs and FAIRs. - Review supplier quality performance and establish improvement plans. - Work closely with Supplier Quality teams regarding compliance and audit activities. - Maintain a strong understanding of AS9100 requirements and supplier compliance expectations. - Support supplier audit planning and risk management activities. Reporting & Stakeholder Management - Prepare and present supplier performance reviews to management. - Produce regular reports covering supplier visits, risks, OTD, PPM, action plans, and mitigation activities. - Collaborate with internal functions including Purchasing, - Procurement, Quality, Engineering, and Operations. - Build relationships across the Safran Group to share best practice and standardise supplier performance methodologies. - Align activities with Safran corporate processes, reporting, and continuous improvement initiatives. What you will receive: - 25 days holiday plus bank holidays, with extra days at key service milestones (5, 10, 20, 30, 40 years) - Flexitime with the chance to finish early on Fridays (role dependent) - Onsite amenities: free parking, canteen with subsidised lunch, barista coffee, bike storage, and showers - 7% company pension contribution from day one - Health Cash Plan after probation - Enhanced family friendly benefits (maternity, paternity), and employee assistance programme - Share purchase scheme after three months' service - Up to 5% annual bonus - Company sick pay - Access to a benefits portal: life assurance, cycle to work, retail discounts, healthcare, wellbeing, lifestyle benefits and more - Green Travel Scheme: earn points for sustainable commuting, redeemable for Amazon vouchers - Development opportunities through Safran University and internal training - Salary sacrifice schemes, including Cycle to Work and Octopus EV (after probation) - Involvement in sustainability, charity, volunteering, and networks including and our Men's Health Network Essential Skills & Experience - Proven experience in Supplier Performance, Supplier Development, Supplier Quality, Procurement, or Supply Chain Management. - Leadership experience managing technical or operational teams. - Experience within aerospace, aviation, automotive, or another highly regulated manufacturing industry. - Strong supplier relationship and supplier performance management experience. - Experience leading supplier improvement and recovery plans. - Knowledge of manufacturing and industrialisation processes. - Ability to assess supplier capability, capacity, and operational risk. - Strong analytical and problem-solving skills. - Experience managing KPIs including OTD, PPM, and supply chain performance metrics. - Excellent communication, stakeholder management, and influencing skills. - Strong reporting and presentation skills. Desirable Qualifications & Experience - Degree in Engineering, Manufacturing, Supply Chain, Business, or a related discipline. - Aerospace manufacturing experience. - AS9100 knowledge and audit experience. - Experience with PPAP, FAIR, APQP, and industrialisation processes. - Aero Excellence assessment experience. - Lean Manufacturing or Continuous Improvement qualifications. - Supplier Quality Engineering or Manufacturing Engineering background.
Aug 05, 2026
Full time
Safran Helicopter Engines is the world's leading manufacturer of rotorcraft turbines and the only one dedicated exclusively to this market. Operating worldwide, it employs 6,100 people and has more than 2,500 customers in 155 countries, and 21,500 engines in service. Supplier Performance Manager Safran Helicopter Engines UK Permanent Full-Time Onsite Fareham Travel within the UK and France Required About the Role Reporting to the Purchasing & Procurement Department, the Supplier Performance Manager is responsible for driving supplier performance, capability, and continuous improvement across Safran Helicopter Engines UK's supply chain. This role leads the Supplier Support Team, including Supplier Quality Engineers and Supplier Manufacturing Engineers, ensuring suppliers consistently meet quality, delivery, industrialisation, and business performance requirements. Working closely with Purchasing, Procurement, Quality, Supplier Development, and Industrialisation teams, you will identify risks, assess supplier capability and capacity, and implement robust improvement plans to support operational performance and customer satisfaction. Key Responsibilities Supplier Performance Management - Manage the performance of a portfolio of suppliers across quality, delivery, and industrialisation metrics. - Monitor and improve supplier On-Time Delivery (OTD), Quality (PPM), and overall performance. - Conduct regular supplier reviews and performance meetings. - Lead supplier visits to assess capability, capacity, risk, and improvement opportunities. - Develop and implement supplier recovery and improvement plans. Identify and mitigate supply chain risks through structured action plans. - Support supplier onboarding, qualification, and selection activities. - Manage supplier industrial maturity and continuous improvement programmes. - Assess supplier readiness to support current and future business requirements. Team Leadership - Lead and develop the Supplier Support Team. - Foster a culture of engagement, learning, accountability, and continuous improvement. - Conduct performance reviews - Support team competency development - Communicate priorities and objectives effectively across the team. Quality & Compliance - Support supplier quality improvement activities. - Ensure effective processing of PPAPs and FAIRs. - Review supplier quality performance and establish improvement plans. - Work closely with Supplier Quality teams regarding compliance and audit activities. - Maintain a strong understanding of AS9100 requirements and supplier compliance expectations. - Support supplier audit planning and risk management activities. Reporting & Stakeholder Management - Prepare and present supplier performance reviews to management. - Produce regular reports covering supplier visits, risks, OTD, PPM, action plans, and mitigation activities. - Collaborate with internal functions including Purchasing, - Procurement, Quality, Engineering, and Operations. - Build relationships across the Safran Group to share best practice and standardise supplier performance methodologies. - Align activities with Safran corporate processes, reporting, and continuous improvement initiatives. What you will receive: - 25 days holiday plus bank holidays, with extra days at key service milestones (5, 10, 20, 30, 40 years) - Flexitime with the chance to finish early on Fridays (role dependent) - Onsite amenities: free parking, canteen with subsidised lunch, barista coffee, bike storage, and showers - 7% company pension contribution from day one - Health Cash Plan after probation - Enhanced family friendly benefits (maternity, paternity), and employee assistance programme - Share purchase scheme after three months' service - Up to 5% annual bonus - Company sick pay - Access to a benefits portal: life assurance, cycle to work, retail discounts, healthcare, wellbeing, lifestyle benefits and more - Green Travel Scheme: earn points for sustainable commuting, redeemable for Amazon vouchers - Development opportunities through Safran University and internal training - Salary sacrifice schemes, including Cycle to Work and Octopus EV (after probation) - Involvement in sustainability, charity, volunteering, and networks including and our Men's Health Network Essential Skills & Experience - Proven experience in Supplier Performance, Supplier Development, Supplier Quality, Procurement, or Supply Chain Management. - Leadership experience managing technical or operational teams. - Experience within aerospace, aviation, automotive, or another highly regulated manufacturing industry. - Strong supplier relationship and supplier performance management experience. - Experience leading supplier improvement and recovery plans. - Knowledge of manufacturing and industrialisation processes. - Ability to assess supplier capability, capacity, and operational risk. - Strong analytical and problem-solving skills. - Experience managing KPIs including OTD, PPM, and supply chain performance metrics. - Excellent communication, stakeholder management, and influencing skills. - Strong reporting and presentation skills. Desirable Qualifications & Experience - Degree in Engineering, Manufacturing, Supply Chain, Business, or a related discipline. - Aerospace manufacturing experience. - AS9100 knowledge and audit experience. - Experience with PPAP, FAIR, APQP, and industrialisation processes. - Aero Excellence assessment experience. - Lean Manufacturing or Continuous Improvement qualifications. - Supplier Quality Engineering or Manufacturing Engineering background.
Main Purpose of Role: Being part of our dynamic Northern Ireland team, you will report to the Genetic Services Manager. It will be your responsibility to provide a first-class advisory service to dairy and beef farmers on the Cogent portfolio of products and services to achieve improvements to the customer's herd. Key Responsibilities: - To run an efficient service utilising the pedigree mating service where possible - To build effective relationships with customers to deliver a service that meets their breeding requirements - Provide support across departments including Precision and Sales in delivering a professional service to new and existing customers - To manage and update the supporting IT database - To provide detailed action reports to customers and sales staff - Take responsibility for all record keeping and herd reports - Manage your own diary and accommodate customer and sales staff requests where possible - Continuously develop and improve the working practices of both you and your team Essential skills: - Excellent knowledge of pedigree and commercial dairy cattle breeding - Demonstrate a good understanding of cattle physiology - An ability to build and maintain strong relationships, both internally and externally - Have excellent knowledge and experience of MS office packages - Be prepared to travel to carry out your role - Full clean driving licence Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave
Aug 05, 2026
Full time
Main Purpose of Role: Being part of our dynamic Northern Ireland team, you will report to the Genetic Services Manager. It will be your responsibility to provide a first-class advisory service to dairy and beef farmers on the Cogent portfolio of products and services to achieve improvements to the customer's herd. Key Responsibilities: - To run an efficient service utilising the pedigree mating service where possible - To build effective relationships with customers to deliver a service that meets their breeding requirements - Provide support across departments including Precision and Sales in delivering a professional service to new and existing customers - To manage and update the supporting IT database - To provide detailed action reports to customers and sales staff - Take responsibility for all record keeping and herd reports - Manage your own diary and accommodate customer and sales staff requests where possible - Continuously develop and improve the working practices of both you and your team Essential skills: - Excellent knowledge of pedigree and commercial dairy cattle breeding - Demonstrate a good understanding of cattle physiology - An ability to build and maintain strong relationships, both internally and externally - Have excellent knowledge and experience of MS office packages - Be prepared to travel to carry out your role - Full clean driving licence Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave
Human Resources Assistant/System Administrator £31,227.25 FTE which equates to £24,981.80 for 28 hpw Cambridge Part-Time / Permanent 28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days. The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role. We are looking for a Human Resources Assistant/System Administrator to join our established warm and friendly HR Team. What you'll do Recruitment Assist our HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues. Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status. HR Metrics and reporting Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board. HR Administration Preparation of employee correspondence, including contractual and rota changes, maternity and other leave. Maintain and update the Human Resources Information System (Cascade) and manual employee records. Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest. Provide support with both internal and external audits. Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation. System Administration Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols. Resolve internal Cascade and Networx issues and raise helpdesks tickets as required. About You CIPD Level 3 Foundation Certificate in People Practice or equivalent experience. Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail. Excellent oral and written communication skills, with a professional manner at all times. Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports. Experience of working in a busy and varied administration role or in a HR Department. Benefits - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning - Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Closing date: Thursday 6 August 2026 Interview Date: Thursday 13 August 2026
Aug 05, 2026
Full time
Human Resources Assistant/System Administrator £31,227.25 FTE which equates to £24,981.80 for 28 hpw Cambridge Part-Time / Permanent 28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days. The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role. We are looking for a Human Resources Assistant/System Administrator to join our established warm and friendly HR Team. What you'll do Recruitment Assist our HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues. Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status. HR Metrics and reporting Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board. HR Administration Preparation of employee correspondence, including contractual and rota changes, maternity and other leave. Maintain and update the Human Resources Information System (Cascade) and manual employee records. Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest. Provide support with both internal and external audits. Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation. System Administration Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols. Resolve internal Cascade and Networx issues and raise helpdesks tickets as required. About You CIPD Level 3 Foundation Certificate in People Practice or equivalent experience. Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail. Excellent oral and written communication skills, with a professional manner at all times. Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports. Experience of working in a busy and varied administration role or in a HR Department. Benefits - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning - Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Closing date: Thursday 6 August 2026 Interview Date: Thursday 13 August 2026
Job Description: Airbus Helicopters UK Commercial and Export Control Apprentice Oxford, UK Want to spread your wings? What if your adventure begins with us? Whatever your dream job may be, we might just have the apprenticeship for you! You will join a globally recognised company, established on every continent and enriched by a diversity of backgrounds, expertise, and cultures. Focused on digital technology and at the forefront of research and innovation, you have the opportunity to become part of this exciting journey. Airbus Helicopters is the world's largest helicopter manufacturer, and the company's site at Oxford Airport is Britain's civil helicopter hub. AHUK offers considerable experience in helicopter sales, bespoke completions, maintenance, and spares support. Its in-house engineering capabilities include design, customisation, installation, flight-testing, and certification, as well as technical support, maintenance, training, and the supply of spares for civil and military applications. Furthermore, AHUK is the MoD's chosen provider of helicopters and maintenance for its Defence Helicopter Flying School (referred to as MFTS) located in RAF Shawbury (Shropshire) and RAF Valley (Anglesey). Choosing one or more years of an apprenticeship is a unique opportunity to combine the knowledge gained during your studies with hands-on application in a challenging professional environment. The Airbus team will train and support you throughout your apprenticeship, helping you grow and evolve. An apprenticeship offer for a Commercial and Export Control Apprentice has just opened within Airbus Helicopters UK at our Oxford site . Description and Overall Purpose of the Job Hosted within the AHUK Commercial Team, you will work under the management and direction of the Export Control Officer, who will help you to identify your professional objectives and support you in the development of your skills. No prior experience in Export Control is required, and full onboarding and training will be provided. As a Commercial and Export Control Apprentice, you will immerse yourself in the dynamic world of business development and sales, providing crucial operational support to our dedicated Commercial Team. In this role, you will gain hands-on experience by assisting with the preparation of commercial proposals, managing customer data, and supporting contract management processes. You will liaise closely with cross-functional departments and external stakeholders, developing a deep understanding of our product portfolio and market strategy. This apprenticeship offers a unique opportunity to cultivate essential business acumen, analytical skills, and relationship-building expertise in a fast-paced, globally recognised environment, setting a strong foundation for your future career. Strategic Export Control is a highly critical part of AHUK's business, ensuring the compliant export and transfer of military and dual-use goods in accordance with UK and US legislation. Export Control is a small but growing arena, offering excellent opportunities for career development. You will interface with all levels within AHUK and the wider Airbus organisation, from the shop floor through to Senior Management. The role provides excellent career development potential as a result of the detailed product and business knowledge-and associated profile-gained within the wider Airbus organisation. Execution of the role may involve some travel to other Airbus locations (predominantly France and Germany) as well as supplier and customer locations. Tasks and Responsibilities As the Export Control Apprentice, your mission will involve providing operational support and assistance to the Export Control Officer in the following main activities: Export control licensing applications and archiving: Preparation and drafting of licence applications. Process writing and guides: Supporting the creation of guides on various export control topics (e.g., end-user statement procedures). Training and awareness: Supporting the creation of training materials related to Export Control activities and monitoring the effectiveness of these training initiatives using online surveys. Tools and systems: Deploying tools and processes, and providing support to the Export Control Team's intranet webpage. Compliance monitoring: Monitoring AHUK export control activity. Auditing: Preparation and undertaking of internal audits. Government reporting: Preparation and submission of licence returns to the UK Government authority. Issue resolution: Investigating potential breaches of export control regulations and developing solutions following disclosures. Selection Criteria Essential Experience & Skills: Analytical and writing skills. Team spirit, adaptability, and intellectual curiosity. An interest in regulatory topics, knowledge transfer activities, and operational tasks. Proficiency in the Google suite and standard IT tools. Language: Advanced/Fluent English. Desirable Experience & Skills: Good communication and interpersonal skills with the ability to interface with varying levels of management. Language: Fluent French. Additional Requirements & Security Clearance Right to Work: - It is AHUK policy to require all applicants to demonstrate they have the right to remain and to work in the UK. Security Clearance: Due to the nature of this position, you will require DBS Security Clearance and be eligible for SC clearance . Airbus Helicopters UK will support you with this process. If you have not been a UK resident for the last 5 consecutive years, please be prepared to request an overseas criminal records check for those countries, as you will be asked to provide this for referencing and security checks. Our Selection Process All applications are reviewed by an AHUK HR/recruiter. If your application is retained by the recruiter during this first review, you will be invited to conduct a short online interview or face to face at AHUK, Oxford. The manager will organise interviews and discussions with the shortlisted candidates before selecting the final candidate for the apprenticeship. Company Benefits Our commitment to the well-being of our employees extends to both their professional and personal lives. Whether it is competitive remuneration or comprehensive healthcare plans, we offer our employees benefits and privileges based on our global locations - some of which are country-specific. In addition, we offer various opportunities for professional growth and development to ensure your skills and expertise continually evolve. To find out more, we invite you to visit our website: This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Helicopters UK Ltd Employment Type: Apprenticeship - Experience Level: Entry Level Job Family: Ethics & Compliance By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Aug 05, 2026
Full time
Job Description: Airbus Helicopters UK Commercial and Export Control Apprentice Oxford, UK Want to spread your wings? What if your adventure begins with us? Whatever your dream job may be, we might just have the apprenticeship for you! You will join a globally recognised company, established on every continent and enriched by a diversity of backgrounds, expertise, and cultures. Focused on digital technology and at the forefront of research and innovation, you have the opportunity to become part of this exciting journey. Airbus Helicopters is the world's largest helicopter manufacturer, and the company's site at Oxford Airport is Britain's civil helicopter hub. AHUK offers considerable experience in helicopter sales, bespoke completions, maintenance, and spares support. Its in-house engineering capabilities include design, customisation, installation, flight-testing, and certification, as well as technical support, maintenance, training, and the supply of spares for civil and military applications. Furthermore, AHUK is the MoD's chosen provider of helicopters and maintenance for its Defence Helicopter Flying School (referred to as MFTS) located in RAF Shawbury (Shropshire) and RAF Valley (Anglesey). Choosing one or more years of an apprenticeship is a unique opportunity to combine the knowledge gained during your studies with hands-on application in a challenging professional environment. The Airbus team will train and support you throughout your apprenticeship, helping you grow and evolve. An apprenticeship offer for a Commercial and Export Control Apprentice has just opened within Airbus Helicopters UK at our Oxford site . Description and Overall Purpose of the Job Hosted within the AHUK Commercial Team, you will work under the management and direction of the Export Control Officer, who will help you to identify your professional objectives and support you in the development of your skills. No prior experience in Export Control is required, and full onboarding and training will be provided. As a Commercial and Export Control Apprentice, you will immerse yourself in the dynamic world of business development and sales, providing crucial operational support to our dedicated Commercial Team. In this role, you will gain hands-on experience by assisting with the preparation of commercial proposals, managing customer data, and supporting contract management processes. You will liaise closely with cross-functional departments and external stakeholders, developing a deep understanding of our product portfolio and market strategy. This apprenticeship offers a unique opportunity to cultivate essential business acumen, analytical skills, and relationship-building expertise in a fast-paced, globally recognised environment, setting a strong foundation for your future career. Strategic Export Control is a highly critical part of AHUK's business, ensuring the compliant export and transfer of military and dual-use goods in accordance with UK and US legislation. Export Control is a small but growing arena, offering excellent opportunities for career development. You will interface with all levels within AHUK and the wider Airbus organisation, from the shop floor through to Senior Management. The role provides excellent career development potential as a result of the detailed product and business knowledge-and associated profile-gained within the wider Airbus organisation. Execution of the role may involve some travel to other Airbus locations (predominantly France and Germany) as well as supplier and customer locations. Tasks and Responsibilities As the Export Control Apprentice, your mission will involve providing operational support and assistance to the Export Control Officer in the following main activities: Export control licensing applications and archiving: Preparation and drafting of licence applications. Process writing and guides: Supporting the creation of guides on various export control topics (e.g., end-user statement procedures). Training and awareness: Supporting the creation of training materials related to Export Control activities and monitoring the effectiveness of these training initiatives using online surveys. Tools and systems: Deploying tools and processes, and providing support to the Export Control Team's intranet webpage. Compliance monitoring: Monitoring AHUK export control activity. Auditing: Preparation and undertaking of internal audits. Government reporting: Preparation and submission of licence returns to the UK Government authority. Issue resolution: Investigating potential breaches of export control regulations and developing solutions following disclosures. Selection Criteria Essential Experience & Skills: Analytical and writing skills. Team spirit, adaptability, and intellectual curiosity. An interest in regulatory topics, knowledge transfer activities, and operational tasks. Proficiency in the Google suite and standard IT tools. Language: Advanced/Fluent English. Desirable Experience & Skills: Good communication and interpersonal skills with the ability to interface with varying levels of management. Language: Fluent French. Additional Requirements & Security Clearance Right to Work: - It is AHUK policy to require all applicants to demonstrate they have the right to remain and to work in the UK. Security Clearance: Due to the nature of this position, you will require DBS Security Clearance and be eligible for SC clearance . Airbus Helicopters UK will support you with this process. If you have not been a UK resident for the last 5 consecutive years, please be prepared to request an overseas criminal records check for those countries, as you will be asked to provide this for referencing and security checks. Our Selection Process All applications are reviewed by an AHUK HR/recruiter. If your application is retained by the recruiter during this first review, you will be invited to conduct a short online interview or face to face at AHUK, Oxford. The manager will organise interviews and discussions with the shortlisted candidates before selecting the final candidate for the apprenticeship. Company Benefits Our commitment to the well-being of our employees extends to both their professional and personal lives. Whether it is competitive remuneration or comprehensive healthcare plans, we offer our employees benefits and privileges based on our global locations - some of which are country-specific. In addition, we offer various opportunities for professional growth and development to ensure your skills and expertise continually evolve. To find out more, we invite you to visit our website: This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Helicopters UK Ltd Employment Type: Apprenticeship - Experience Level: Entry Level Job Family: Ethics & Compliance By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
hackajob is collaborating with AXA to connect them with exceptional professionals for this role. We are looking for a Real Time Analyst M/F to join our AXA Partners Operations Department (3 days per week at Redhill's office). The role of Real-Time Analyst helps to deliver outstanding customer experiences, by taking proactive, data-driven actions. This dynamic role involves overseeing agent performance across the department in a fast-paced environment. You will utilise real-time performance dashboards to monitor activities, ensure adherence to schedules, and maintain service levels. The position requires the ability to swiftly react to changing demands by balancing agents, skills, and workloads to ensure consistent availability and operational efficiency. You will work closely with Operational Managers to coordinate efforts and escalate any potential challenges promptly to support seamless service delivery. What you'll be doing: Responsible for real time analysis and actions across our Home, Motor and Travel business lines. Analysing and assessing gaps in hours required to give adequate cover to answer calls and achieve service levels. Providing and analysing short-term trends and service level impact from deviations to plan on hours Proactively challenging agent working activities to better meet department targets. Recommending changes to management, to achieve service levels on the hours being fielded (eg in-shift hour changes, overtime requirements etc) Working closely with Workforce Planning manager and planning team to support in the adjustment of short-term forecasts and staffing plans as volumes change. Clearly document the processes and procedures for the smooth operation of this role to aid other team members when covering for annual leave, sickness etc Working closely with the Operational management to quickly and accurately identify deviation from the expected plan, and to propose solutions for consideration What you'll bring: Minimum of 2 years in a similar role Ability to analyze, present, and manage information accurately Experience in managing service levels and targets in a contact center Customer-focused with strong verbal and written communication skills Excellent organizational, prioritization, and time management abilities Proficient with IT tools, including call, workforce management software, and Microsoft Office Knowledge of WFM systems and telephony is a plus Proactive, autonomous, and capable of challenging and improving processes Adaptable to a fast-paced, demanding environment Positive attitude with attention to detail and a drive for excellence As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer At AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive Salary 25 days rising to a maximum of 27 days (based on a 5 day week) Retail Discounts Company Shareplan /Scheme & Loan Cycle2Work Scheme Discounted Home Insurance Employee Assistance Scheme Discounted Gym Membership Free Financial Education/Pension Seminars To apply, click on the 'apply' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - Who we are: We're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters. Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)
Aug 05, 2026
Full time
hackajob is collaborating with AXA to connect them with exceptional professionals for this role. We are looking for a Real Time Analyst M/F to join our AXA Partners Operations Department (3 days per week at Redhill's office). The role of Real-Time Analyst helps to deliver outstanding customer experiences, by taking proactive, data-driven actions. This dynamic role involves overseeing agent performance across the department in a fast-paced environment. You will utilise real-time performance dashboards to monitor activities, ensure adherence to schedules, and maintain service levels. The position requires the ability to swiftly react to changing demands by balancing agents, skills, and workloads to ensure consistent availability and operational efficiency. You will work closely with Operational Managers to coordinate efforts and escalate any potential challenges promptly to support seamless service delivery. What you'll be doing: Responsible for real time analysis and actions across our Home, Motor and Travel business lines. Analysing and assessing gaps in hours required to give adequate cover to answer calls and achieve service levels. Providing and analysing short-term trends and service level impact from deviations to plan on hours Proactively challenging agent working activities to better meet department targets. Recommending changes to management, to achieve service levels on the hours being fielded (eg in-shift hour changes, overtime requirements etc) Working closely with Workforce Planning manager and planning team to support in the adjustment of short-term forecasts and staffing plans as volumes change. Clearly document the processes and procedures for the smooth operation of this role to aid other team members when covering for annual leave, sickness etc Working closely with the Operational management to quickly and accurately identify deviation from the expected plan, and to propose solutions for consideration What you'll bring: Minimum of 2 years in a similar role Ability to analyze, present, and manage information accurately Experience in managing service levels and targets in a contact center Customer-focused with strong verbal and written communication skills Excellent organizational, prioritization, and time management abilities Proficient with IT tools, including call, workforce management software, and Microsoft Office Knowledge of WFM systems and telephony is a plus Proactive, autonomous, and capable of challenging and improving processes Adaptable to a fast-paced, demanding environment Positive attitude with attention to detail and a drive for excellence As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer At AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive Salary 25 days rising to a maximum of 27 days (based on a 5 day week) Retail Discounts Company Shareplan /Scheme & Loan Cycle2Work Scheme Discounted Home Insurance Employee Assistance Scheme Discounted Gym Membership Free Financial Education/Pension Seminars To apply, click on the 'apply' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - Who we are: We're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters. Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)
Service Managers, Do you want to join a modern and dynamic group! Working with an excellent brand. This is a fantastic and rare opportunity with an excellent salary to match. The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Service Manager to join their successful business based in the Derby area. Service Manager Requirements: • You will have proven success as a Service Manager ideally within a premier/prestige brand and a track record of delivering impressive results in performance, profitability, and teal leadership. With strong communication, organizational, and leadership skills. You will drive the business forward while ensuring exceptional customer service. Why Apply for This Service Manger role? • Amazing Facilities - Work in a top-tier dealership with the latest tools and technology. • Commitment to Excellence - Be part of this great brand network, where they set the standard for customer service and vehicle care. • Talented Team - Lead a skilled Technician and Management team, with the opportunity to develop and expand the department further. • Career Growth - They invest more in their colleagues' development than any other retailer, providing ongoing training and career progression. • Fantastic Benefits - Including 25 days holiday + bank holidays, enhanced maternity & paternity, preferential service rates, colleague purchase scheme, pension, and share incentive scheme. If you're ready to take the next step in your career, apply today and join a company that values your growth, success, and future! To find out more or to apply for this vacancy you can email (url removed) quoting Service Manager or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aug 05, 2026
Full time
Service Managers, Do you want to join a modern and dynamic group! Working with an excellent brand. This is a fantastic and rare opportunity with an excellent salary to match. The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Service Manager to join their successful business based in the Derby area. Service Manager Requirements: • You will have proven success as a Service Manager ideally within a premier/prestige brand and a track record of delivering impressive results in performance, profitability, and teal leadership. With strong communication, organizational, and leadership skills. You will drive the business forward while ensuring exceptional customer service. Why Apply for This Service Manger role? • Amazing Facilities - Work in a top-tier dealership with the latest tools and technology. • Commitment to Excellence - Be part of this great brand network, where they set the standard for customer service and vehicle care. • Talented Team - Lead a skilled Technician and Management team, with the opportunity to develop and expand the department further. • Career Growth - They invest more in their colleagues' development than any other retailer, providing ongoing training and career progression. • Fantastic Benefits - Including 25 days holiday + bank holidays, enhanced maternity & paternity, preferential service rates, colleague purchase scheme, pension, and share incentive scheme. If you're ready to take the next step in your career, apply today and join a company that values your growth, success, and future! To find out more or to apply for this vacancy you can email (url removed) quoting Service Manager or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Job Title: Customer Service Administrator Hours: Mon-Thurs 8:30am-5:00pm / Fri 8:00am-4:00pm Pay: 12.75 per hour Contract: Temporary, permanent contract available after 12 weeks. Location: Deeside Overview We're recruiting a Temporary Customer Service Administrator on a temporary basis to support a busy customer service office. This is a front-line, day-to-day customer service role focused on answering incoming calls, responding to emails, and providing order updates/ETAs. Key Responsibilities Answer incoming customer calls and handle general queries, including chasing/providing ETAs on orders Respond to customer emails promptly and professionally Liaise with internal departments (e.g., warehouse/dispatch/sales) to obtain order updates Update customer/order information accurately on internal systems Process and send outgoing post and assist with dispatch administration (e.g., UPS/Royal Mail) Escalate complex queries/complaints to the Sales Office Manager as needed Follow company procedures and policies in all customer and admin activity Essential Skills / Experience Previous customer service or office administration experience (phone and email) Confident telephone manner and clear written communication Good attention to detail and ability to keep records up to date Comfortable using Microsoft Office/Outlook and internal systems Reliable, organised, and able to manage a steady workload If you are interested in this role, please contact Mia at (phone number removed) or email (url removed). HRGO is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Aug 05, 2026
Seasonal
Job Title: Customer Service Administrator Hours: Mon-Thurs 8:30am-5:00pm / Fri 8:00am-4:00pm Pay: 12.75 per hour Contract: Temporary, permanent contract available after 12 weeks. Location: Deeside Overview We're recruiting a Temporary Customer Service Administrator on a temporary basis to support a busy customer service office. This is a front-line, day-to-day customer service role focused on answering incoming calls, responding to emails, and providing order updates/ETAs. Key Responsibilities Answer incoming customer calls and handle general queries, including chasing/providing ETAs on orders Respond to customer emails promptly and professionally Liaise with internal departments (e.g., warehouse/dispatch/sales) to obtain order updates Update customer/order information accurately on internal systems Process and send outgoing post and assist with dispatch administration (e.g., UPS/Royal Mail) Escalate complex queries/complaints to the Sales Office Manager as needed Follow company procedures and policies in all customer and admin activity Essential Skills / Experience Previous customer service or office administration experience (phone and email) Confident telephone manner and clear written communication Good attention to detail and ability to keep records up to date Comfortable using Microsoft Office/Outlook and internal systems Reliable, organised, and able to manage a steady workload If you are interested in this role, please contact Mia at (phone number removed) or email (url removed). HRGO is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
Aug 05, 2026
Full time
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
An opportunity has arisen for a Finance Assistant to join a growing business in a newly created position due to business growth. Reporting to the Finance Manager, you will join a finance team of three, with plans for the department to expand as the business grows. The Role Process purchase and sales ledger transactions. Reconcile daily cashflow and bank accounts. Process supplier payments and employee expenses. Assist with accounts payable and accounts receivable. Support weekly and monthly payroll processing. Assist with month-end processes, including VAT preparation and reconciliations. Maintain financial records and accounting information. Assist the Finance Manager with reporting and management accounts. Liaise with colleagues across the business. Skills & Experience Previous experience in a finance, accounts or bookkeeping role. AAT qualification or studying towards AAT is desirable but not essential. Candidates with relevant practical experience will be considered. Good Excel skills. Experience using accounting software such as Xero, Sage, SAP, Dynamics or similar. NetSuite experience would be advantageous but is not essential. Ability to learn new systems, including the planned implementation of EFACS. Good attention to detail and organisational skills. Working Hours Monday to Friday 8:00am - 4:30pm The role can be based in Kingsbridge or Exeter , although Kingsbridge is the preferred location for at least 6 months. Hybrid working is available following probation, with employees expected to be office-based for the majority of the working week. Benefits Salary up to £28,000 DOE 28 days' holiday including Bank Holidays Birthday off Pension Annual flu jab and healthcare Free parking Company events Ongoing training and support, including AAT support where appropriate Apply today! Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency and advertising for this vacancy on behalf of their client.
Aug 05, 2026
Full time
An opportunity has arisen for a Finance Assistant to join a growing business in a newly created position due to business growth. Reporting to the Finance Manager, you will join a finance team of three, with plans for the department to expand as the business grows. The Role Process purchase and sales ledger transactions. Reconcile daily cashflow and bank accounts. Process supplier payments and employee expenses. Assist with accounts payable and accounts receivable. Support weekly and monthly payroll processing. Assist with month-end processes, including VAT preparation and reconciliations. Maintain financial records and accounting information. Assist the Finance Manager with reporting and management accounts. Liaise with colleagues across the business. Skills & Experience Previous experience in a finance, accounts or bookkeeping role. AAT qualification or studying towards AAT is desirable but not essential. Candidates with relevant practical experience will be considered. Good Excel skills. Experience using accounting software such as Xero, Sage, SAP, Dynamics or similar. NetSuite experience would be advantageous but is not essential. Ability to learn new systems, including the planned implementation of EFACS. Good attention to detail and organisational skills. Working Hours Monday to Friday 8:00am - 4:30pm The role can be based in Kingsbridge or Exeter , although Kingsbridge is the preferred location for at least 6 months. Hybrid working is available following probation, with employees expected to be office-based for the majority of the working week. Benefits Salary up to £28,000 DOE 28 days' holiday including Bank Holidays Birthday off Pension Annual flu jab and healthcare Free parking Company events Ongoing training and support, including AAT support where appropriate Apply today! Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency and advertising for this vacancy on behalf of their client.
Stores Manager Private Hospital Full Time Farnham Spire Clare Park Hospital, Farnham, is looking for a Stores Manager to join our team on a full-time, permanent basis. About Spire Clare Park Hospital Rated 'Good' by the CQC, Spire Clare Park Hospital is a leading private hospital offering a wide range of elective surgical and diagnostic services. Our expert teams provide outstanding care across specialties including Orthopaedics, General Surgery, Cosmetic Surgery, Urology, Dermatology and ENT, supported by modern facilities and advanced technology. The Role As Stores Manager, you will lead the day-to-day management of both clinical and non-clinical supply chain operations across the hospital and its satellite sites. You'll play a key role in ensuring efficient stock management, cost control, operational effectiveness and the smooth delivery of supplies that support exceptional patient care. You'll also manage and develop the stores and supply chain team, overseeing performance, workload planning, training, appraisals and the achievement of departmental objectives. Who We're Looking For We are seeking a proactive and organised individual who can: Work with the stores team to ensure efficient stock control for all services Manage and prioritise multiple tasks effectively Ability to consistently meet deadlines Strong people management skills to ensure effective relationships with the Heads of Departments and the stores team Demonstrate excellent communication and interpersonal skills Remain calm and effective in demanding situations Use Microsoft Excel confidently (intermediate level) Possess a basic understanding of accounting principles Have previous experience within stores, logistics, supply chain or inventory management Benefits We offer a competitive reward package including: 35 days annual leave inclusive of bank holidays Contributory pension scheme Private medical insurance Life assurance Free onsite parking Access to our Spire for You benefits and wellbeing platform Why Join Spire Healthcare? Spire Healthcare is one of the UK's leading independent healthcare providers, with a nationwide network of hospitals and clinics. We are committed to delivering excellent patient outcomes while supporting our colleagues through ongoing development, wellbeing initiatives and a positive workplace culture. Apply today and become part of a team dedicated to delivering outstanding healthcare. We reserve the right to close this vacancy early if sufficient applications are received.
Aug 05, 2026
Full time
Stores Manager Private Hospital Full Time Farnham Spire Clare Park Hospital, Farnham, is looking for a Stores Manager to join our team on a full-time, permanent basis. About Spire Clare Park Hospital Rated 'Good' by the CQC, Spire Clare Park Hospital is a leading private hospital offering a wide range of elective surgical and diagnostic services. Our expert teams provide outstanding care across specialties including Orthopaedics, General Surgery, Cosmetic Surgery, Urology, Dermatology and ENT, supported by modern facilities and advanced technology. The Role As Stores Manager, you will lead the day-to-day management of both clinical and non-clinical supply chain operations across the hospital and its satellite sites. You'll play a key role in ensuring efficient stock management, cost control, operational effectiveness and the smooth delivery of supplies that support exceptional patient care. You'll also manage and develop the stores and supply chain team, overseeing performance, workload planning, training, appraisals and the achievement of departmental objectives. Who We're Looking For We are seeking a proactive and organised individual who can: Work with the stores team to ensure efficient stock control for all services Manage and prioritise multiple tasks effectively Ability to consistently meet deadlines Strong people management skills to ensure effective relationships with the Heads of Departments and the stores team Demonstrate excellent communication and interpersonal skills Remain calm and effective in demanding situations Use Microsoft Excel confidently (intermediate level) Possess a basic understanding of accounting principles Have previous experience within stores, logistics, supply chain or inventory management Benefits We offer a competitive reward package including: 35 days annual leave inclusive of bank holidays Contributory pension scheme Private medical insurance Life assurance Free onsite parking Access to our Spire for You benefits and wellbeing platform Why Join Spire Healthcare? Spire Healthcare is one of the UK's leading independent healthcare providers, with a nationwide network of hospitals and clinics. We are committed to delivering excellent patient outcomes while supporting our colleagues through ongoing development, wellbeing initiatives and a positive workplace culture. Apply today and become part of a team dedicated to delivering outstanding healthcare. We reserve the right to close this vacancy early if sufficient applications are received.
Customer Services Account Manager Edenbridge - Kent Up to £35,000 Looking for a role where your reliability and people skills genuinely make a difference? This Customer Services Account Manager position offers the chance to build lasting relationships with your own set of accounts, while being part of a team that values consistency and trust. As a Customer Services Account Manager, you will benefit from: A supportive team environment with clear processes in place The opportunity to work closely across sales, engineering and planning teams Autonomy to manage your own accounts and make decisions within your remit A varied role covering customer service, quotations, order processing and escalations Career progression, including exposure to team leadership responsibilities As a Customer Services Account Manager, your responsibilities will include: Manage a portfolio of customer accounts, acting as their main point of contact Process enquiries, quotations and purchase orders through the company's ERP system Liaise with Field Sales, Engineering and Planning to keep customers informed on delivery schedules Act as an escalation point for the Customer Service team on disputes and complex requests Coordinate resolution of customer complaints and returns with relevant departments Support and occasionally deputise for the Customer Services Manager As a Customer Services Account Manager, your experience will include: Previous B2B customer service experience, ideally within a manufacturing or electronics environment Confidence using ERP and/or CRM systems Strong Microsoft Office skills, including advanced Excel Ability to read and understand technical drawings and catalogues Previous supervisory or team leader experience would be an advantage Knowledge of ISO9001 or AS9100 standards is beneficial but not essential If you're looking for a role where you can build genuine relationships with your accounts and be trusted to manage them your way, this could be a great fit. Apply today with an up-to-date CV or call Claire at Rubicon for more information.
Aug 05, 2026
Full time
Customer Services Account Manager Edenbridge - Kent Up to £35,000 Looking for a role where your reliability and people skills genuinely make a difference? This Customer Services Account Manager position offers the chance to build lasting relationships with your own set of accounts, while being part of a team that values consistency and trust. As a Customer Services Account Manager, you will benefit from: A supportive team environment with clear processes in place The opportunity to work closely across sales, engineering and planning teams Autonomy to manage your own accounts and make decisions within your remit A varied role covering customer service, quotations, order processing and escalations Career progression, including exposure to team leadership responsibilities As a Customer Services Account Manager, your responsibilities will include: Manage a portfolio of customer accounts, acting as their main point of contact Process enquiries, quotations and purchase orders through the company's ERP system Liaise with Field Sales, Engineering and Planning to keep customers informed on delivery schedules Act as an escalation point for the Customer Service team on disputes and complex requests Coordinate resolution of customer complaints and returns with relevant departments Support and occasionally deputise for the Customer Services Manager As a Customer Services Account Manager, your experience will include: Previous B2B customer service experience, ideally within a manufacturing or electronics environment Confidence using ERP and/or CRM systems Strong Microsoft Office skills, including advanced Excel Ability to read and understand technical drawings and catalogues Previous supervisory or team leader experience would be an advantage Knowledge of ISO9001 or AS9100 standards is beneficial but not essential If you're looking for a role where you can build genuine relationships with your accounts and be trusted to manage them your way, this could be a great fit. Apply today with an up-to-date CV or call Claire at Rubicon for more information.
