Digital Systems Manager Overview We are seeking an experienced Digital Systems Manager to lead the management, development and continuous improvement of a diverse portfolio of business-critical IT systems. This role is responsible for ensuring the effective delivery, support and enhancement of Line of Business (LOB) applications, while providing specialist technical expertise across hardware, software, infrastructure, service management and digital transformation projects. Working as part of a high-performing IT team, you will deliver a modern, customer-focused service that supports organisational objectives through reliable, secure and innovative digital solutions. Location: Lisburn Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension Proposed start date: ASAP Pay Rates: Up to £24.41per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am 5pm Sector: Healthcare Based: Office / Hospital Key Responsibilities IT Systems Management Provide specialist technical expertise in the management and support of Line of Business (LOB) systems, including Finance, HR, Stores, Fleet, Operational and other business-critical applications. Lead the development, implementation and continuous improvement of existing systems and new digital projects to meet business objectives. Manage day-to-day service requests and incidents using an IT Service Management (ITSM) platform, ensuring Service Level Agreements (SLAs) are achieved. Work closely with internal stakeholders and third-party suppliers to investigate, troubleshoot and resolve technical issues. Manage system infrastructure, ensuring compatibility, security, software licensing and IT asset management across all supported platforms. Participate in supplier meetings, procurement exercises, tenders and contract discussions, providing technical expertise and evaluating proposed solutions. Communicate technical issues, incidents and system changes effectively to users and key stakeholders. Assess, recommend and implement improvements to IT applications that enhance operational efficiency and service delivery. Coordinate system upgrades and change releases, ensuring appropriate change management processes are followed. Produce and maintain technical documentation, service transition documentation and operational procedures. Support operational risk management across digital services. Lead the analysis of business requirements, solution design, implementation, testing, documentation and ongoing support of complex IT systems. Design and deliver user training for business applications and ensure supporting documentation remains up to date. Support quality management initiatives and IT service best practice frameworks. Monitor system performance, capacity and availability, taking proactive action to maintain service reliability. Act as a senior point of contact during periods of business continuity or disaster recovery where required. Manage multiple priorities and deliver work effectively within changing deadlines. Business Planning & Strategy Work collaboratively with senior stakeholders to support the delivery of organisational and digital strategy. Lead on the development of solutions to complex IT and business systems challenges. Provide expert advice, forecasting and technical input into organisation-wide transformation programmes. Support strategic improvements to Line of Business systems and wider digital service delivery. Contribute to the preparation of business cases, procurement documentation, tenders and supplier evaluations. Support the development of long-term IT strategies, service plans, budgets and investment planning. Person Specification Essential Qualifications Applicants must possess one of the following: Degree (or equivalent professional qualification) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role; OR Higher National Diploma (HND) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role. Essential Experience Experience managing, maintaining and upgrading complex IT systems. Strong troubleshooting and problem-solving skills across enterprise applications and infrastructure. Experience working with multiple business systems and third-party suppliers. Experience delivering IT projects and implementing system improvements. Experience managing IT service requests, incidents and change processes. Skills & Competencies Excellent planning, organisation and prioritisation skills. Strong analytical and problem-solving ability. Excellent written and verbal communication skills. Ability to explain complex technical concepts to non-technical stakeholders. High level of accuracy and attention to detail. Customer-focused approach with excellent stakeholder management skills. Ability to work independently and collaboratively within a team. Ability to manage competing priorities and deliver against changing deadlines. Other Requirements Full UK driving licence, or access to suitable transport to fulfil the requirements of the role.
Aug 05, 2026
Seasonal
Digital Systems Manager Overview We are seeking an experienced Digital Systems Manager to lead the management, development and continuous improvement of a diverse portfolio of business-critical IT systems. This role is responsible for ensuring the effective delivery, support and enhancement of Line of Business (LOB) applications, while providing specialist technical expertise across hardware, software, infrastructure, service management and digital transformation projects. Working as part of a high-performing IT team, you will deliver a modern, customer-focused service that supports organisational objectives through reliable, secure and innovative digital solutions. Location: Lisburn Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension Proposed start date: ASAP Pay Rates: Up to £24.41per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am 5pm Sector: Healthcare Based: Office / Hospital Key Responsibilities IT Systems Management Provide specialist technical expertise in the management and support of Line of Business (LOB) systems, including Finance, HR, Stores, Fleet, Operational and other business-critical applications. Lead the development, implementation and continuous improvement of existing systems and new digital projects to meet business objectives. Manage day-to-day service requests and incidents using an IT Service Management (ITSM) platform, ensuring Service Level Agreements (SLAs) are achieved. Work closely with internal stakeholders and third-party suppliers to investigate, troubleshoot and resolve technical issues. Manage system infrastructure, ensuring compatibility, security, software licensing and IT asset management across all supported platforms. Participate in supplier meetings, procurement exercises, tenders and contract discussions, providing technical expertise and evaluating proposed solutions. Communicate technical issues, incidents and system changes effectively to users and key stakeholders. Assess, recommend and implement improvements to IT applications that enhance operational efficiency and service delivery. Coordinate system upgrades and change releases, ensuring appropriate change management processes are followed. Produce and maintain technical documentation, service transition documentation and operational procedures. Support operational risk management across digital services. Lead the analysis of business requirements, solution design, implementation, testing, documentation and ongoing support of complex IT systems. Design and deliver user training for business applications and ensure supporting documentation remains up to date. Support quality management initiatives and IT service best practice frameworks. Monitor system performance, capacity and availability, taking proactive action to maintain service reliability. Act as a senior point of contact during periods of business continuity or disaster recovery where required. Manage multiple priorities and deliver work effectively within changing deadlines. Business Planning & Strategy Work collaboratively with senior stakeholders to support the delivery of organisational and digital strategy. Lead on the development of solutions to complex IT and business systems challenges. Provide expert advice, forecasting and technical input into organisation-wide transformation programmes. Support strategic improvements to Line of Business systems and wider digital service delivery. Contribute to the preparation of business cases, procurement documentation, tenders and supplier evaluations. Support the development of long-term IT strategies, service plans, budgets and investment planning. Person Specification Essential Qualifications Applicants must possess one of the following: Degree (or equivalent professional qualification) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role; OR Higher National Diploma (HND) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role. Essential Experience Experience managing, maintaining and upgrading complex IT systems. Strong troubleshooting and problem-solving skills across enterprise applications and infrastructure. Experience working with multiple business systems and third-party suppliers. Experience delivering IT projects and implementing system improvements. Experience managing IT service requests, incidents and change processes. Skills & Competencies Excellent planning, organisation and prioritisation skills. Strong analytical and problem-solving ability. Excellent written and verbal communication skills. Ability to explain complex technical concepts to non-technical stakeholders. High level of accuracy and attention to detail. Customer-focused approach with excellent stakeholder management skills. Ability to work independently and collaboratively within a team. Ability to manage competing priorities and deliver against changing deadlines. Other Requirements Full UK driving licence, or access to suitable transport to fulfil the requirements of the role.
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Pay up to £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a user-focused and data-driven Product Manager to lead a key product within the DWP Insights Programme. This role is all about ensuring users can access timely, accurate and actionable insights - through management information products - that drive better outcomes and support DWP's ambition to become increasingly data-driven. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of engaging and influencing senior stakeholders and actively contributing to strategic discussions at senior level with a focus on data Experience of creating and communicating a product vision and roadmap, getting stakeholder buy in Experience of making effective choices based on incomplete information using a range of suitable techniques Experience of prioritising backlogs based on user needs, value and effort You and your role Working within DWP Insights, part of the Data & Analytics Group, you will shape the vision, strategy and delivery of Management Information (MI), reporting and visualisation products that support decision-making across the Department. The DWP MI Service is used by more than 22,000 colleagues, from frontline operational managers to senior leaders, the Executive Team and Ministers, making it one of the Department's most widely used an high-profile services. You will own the product strategy and roadmaps, make evidence-based prioritisation decisions, and work closely with stakeholders and users to ensure products deliver measurable value. You'll monitor performance against agreed outcomes, coordinating delivery across multiple products, and ensuring services meet high standards of quality, accessibility and user experience. You will build strong relationships with stakeholders and external partners, communicate product performance and priorities effectively, and use data, evidence and user insight to drive decision-making. And as a people leader, you'll build an inclusive environment, develop your team and champion continuous learning and improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%) Pay: We offer competitive pay of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Role: Application Operations Engineer Contract Duration: 12 Months Inside IR35 via Umbrella Location: Exeter Job Description Responsible for supporting, managing, and maintaining single applications or full application services suites. Key tasks include monitoring, batch process management, and user/security administration. May also involve end-user computing tasks like technical troubleshooting, hardware maintenance, and collaborating with Incident or Problem Managers. Team and Platform Context The OPV Team supports forecasting platforms for Operational Meteorologists. This role joins the OPV Vortex Support Team to support Vortex (introduced in 2025 to replace legacy systems) during its ongoing development and deployment. The primary focus is configuring and managing data products to ensure seamless usage. Key Responsibilities Configure Vortex products using template logic (Handlebars.js/Moustache.js) and layout languages (Typst). Collaborate with Product and Service Delivery Managers to onboard data products. Execute necessary product reconfigurations post-onboarding. Work collaboratively within the team. Manage Changes, Incidents, and Problems via ServiceNow. Contribute to a multi-disciplinary team supporting Vortex and its users. Assist with testing, verification, and feedback on Vortex system functionality. General Skill Requirements Configuration Management: Maintain secure application configurations and accurate documentation. Service Availability and Capacity Management: Oversee components to meet business requirements and KPIs. Change Management: Implement authorized change requests and follow control workflows under guidance. Continual Service Improvement: Identify process deficiencies and assist in optimizing efficiency and development enhancements. Incident Management: Identify, log, and accurately route incidents using gathered data. Ownership and Initiative: Take responsibility for unresolved issues until addressed, mitigated, or transferred. Problem Management: Investigate system and process issues, and support preventative actions and permanent fixes. Technical Specialism: Provide operational support and execute routine maintenance and administration. Technical Understanding: Develop high-level understanding of fundamental concepts and core subject matter. Testing: Execute specified test scripts under supervision and understand testing goals. User Focus: Engage with users to gather needs, support aligned research, and utilize data to drive outcomes. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 05, 2026
Contractor
Role: Application Operations Engineer Contract Duration: 12 Months Inside IR35 via Umbrella Location: Exeter Job Description Responsible for supporting, managing, and maintaining single applications or full application services suites. Key tasks include monitoring, batch process management, and user/security administration. May also involve end-user computing tasks like technical troubleshooting, hardware maintenance, and collaborating with Incident or Problem Managers. Team and Platform Context The OPV Team supports forecasting platforms for Operational Meteorologists. This role joins the OPV Vortex Support Team to support Vortex (introduced in 2025 to replace legacy systems) during its ongoing development and deployment. The primary focus is configuring and managing data products to ensure seamless usage. Key Responsibilities Configure Vortex products using template logic (Handlebars.js/Moustache.js) and layout languages (Typst). Collaborate with Product and Service Delivery Managers to onboard data products. Execute necessary product reconfigurations post-onboarding. Work collaboratively within the team. Manage Changes, Incidents, and Problems via ServiceNow. Contribute to a multi-disciplinary team supporting Vortex and its users. Assist with testing, verification, and feedback on Vortex system functionality. General Skill Requirements Configuration Management: Maintain secure application configurations and accurate documentation. Service Availability and Capacity Management: Oversee components to meet business requirements and KPIs. Change Management: Implement authorized change requests and follow control workflows under guidance. Continual Service Improvement: Identify process deficiencies and assist in optimizing efficiency and development enhancements. Incident Management: Identify, log, and accurately route incidents using gathered data. Ownership and Initiative: Take responsibility for unresolved issues until addressed, mitigated, or transferred. Problem Management: Investigate system and process issues, and support preventative actions and permanent fixes. Technical Specialism: Provide operational support and execute routine maintenance and administration. Technical Understanding: Develop high-level understanding of fundamental concepts and core subject matter. Testing: Execute specified test scripts under supervision and understand testing goals. User Focus: Engage with users to gather needs, support aligned research, and utilize data to drive outcomes. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
BMC Helix Solution Architect 12 Months initial contract Paddington, London (Hybrid - 3 days per week onsite) Negotiable (Inside IR35) The Opportunity We are seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment, you'll help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace and automation solutions. Work closely with infrastructure, cloud, application and business teams to deliver scalable enterprise service management platforms. Drive automation and workflow optimisation to improve service delivery and operational efficiency. Define solution architecture, technical standards, governance and best practices. Support continual improvements across Incident, Problem, Change, Asset and Configuration Management processes in line with ITIL. Provide technical leadership for platform upgrades, migrations and integration projects. Monitor platform performance, troubleshoot complex technical issues and ensure platform stability. Produce architecture documentation, technical designs and operational procedures. Engage with stakeholders throughout the delivery lifecycle to support strategic transformation initiatives. Implement and support security best practices aligned with CIS Controls v8.1 . Essential Skills Proven experience designing and implementing BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities. Strong experience with BMC Remedy/Helix architecture, workflows, integrations and service management processes. Experience implementing CIS Controls v8.1 . Strong understanding of ITIL and enterprise IT Service Management best practices. Experience integrating BMC Helix with cloud platforms, infrastructure and third-party enterprise systems. Knowledge of automation, orchestration and AI-driven service management. Experience working on large-scale enterprise transformation programmes. Strong troubleshooting and problem-solving skills. Experience with platform upgrades, migrations and performance optimisation. Ability to produce high-quality architecture documentation and technical designs. Excellent communication and stakeholder management skills. Desirable Skills Understanding of mapping End User Computing (EUC) security capabilities to CIS Controls v8.1. BMC certifications (Helix ITSM, Remedy, Discovery or Digital Workplace). Experience with Azure, AWS or hybrid cloud environments. Scripting and automation experience (Python, PowerShell, REST APIs or orchestration tools). Experience integrating BMC Helix with monitoring, security or DevOps platforms. Familiarity with Agile, DevOps and CI/CD delivery practices. Experience working within large, complex or highly regulated enterprise environments. If you're an experienced BMC Helix Solution Architect looking to join a high-profile enterprise transformation programme, this would be a great role for you. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 05, 2026
Contractor
BMC Helix Solution Architect 12 Months initial contract Paddington, London (Hybrid - 3 days per week onsite) Negotiable (Inside IR35) The Opportunity We are seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment, you'll help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace and automation solutions. Work closely with infrastructure, cloud, application and business teams to deliver scalable enterprise service management platforms. Drive automation and workflow optimisation to improve service delivery and operational efficiency. Define solution architecture, technical standards, governance and best practices. Support continual improvements across Incident, Problem, Change, Asset and Configuration Management processes in line with ITIL. Provide technical leadership for platform upgrades, migrations and integration projects. Monitor platform performance, troubleshoot complex technical issues and ensure platform stability. Produce architecture documentation, technical designs and operational procedures. Engage with stakeholders throughout the delivery lifecycle to support strategic transformation initiatives. Implement and support security best practices aligned with CIS Controls v8.1 . Essential Skills Proven experience designing and implementing BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities. Strong experience with BMC Remedy/Helix architecture, workflows, integrations and service management processes. Experience implementing CIS Controls v8.1 . Strong understanding of ITIL and enterprise IT Service Management best practices. Experience integrating BMC Helix with cloud platforms, infrastructure and third-party enterprise systems. Knowledge of automation, orchestration and AI-driven service management. Experience working on large-scale enterprise transformation programmes. Strong troubleshooting and problem-solving skills. Experience with platform upgrades, migrations and performance optimisation. Ability to produce high-quality architecture documentation and technical designs. Excellent communication and stakeholder management skills. Desirable Skills Understanding of mapping End User Computing (EUC) security capabilities to CIS Controls v8.1. BMC certifications (Helix ITSM, Remedy, Discovery or Digital Workplace). Experience with Azure, AWS or hybrid cloud environments. Scripting and automation experience (Python, PowerShell, REST APIs or orchestration tools). Experience integrating BMC Helix with monitoring, security or DevOps platforms. Familiarity with Agile, DevOps and CI/CD delivery practices. Experience working within large, complex or highly regulated enterprise environments. If you're an experienced BMC Helix Solution Architect looking to join a high-profile enterprise transformation programme, this would be a great role for you. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
NATS, a renowned organisation in the Defence & Security sector, is currently seeking a skilled Test Manager for a contract opportunity in Aberdeen. This role involves supporting the delivery of complex technical systems within a safety-critical environment, focusing on test planning, execution, defect management, quality assurance, and test assurance governance. Key Responsibilities: Lead the planning, coordination, and delivery of testing activities across new and existing technical systems. Oversee the full end-to-end test lifecycle, ensuring activities are planned, controlled, executed, and evidenced to the required standard. Provide expert direction for the test strategy, planning, estimating, implementation, and conduct of test programmes. Develop, review, and maintain test strategies, test plans, test scripts, checklists, test reports, and supporting quality assurance documentation. Define test requirements and design tests to satisfy system, safety, user, and project requirements. Ensure requirements are testable, complete, and traceable, with clear linkage between requirements, test activity, evidence, and outcomes. Support the definition of acceptance criteria and contribute evidence and recommendations to acceptance reviews or acceptance panels. Manage test execution records, including test outcomes, evidence, completion dates, tester details, defects, and recommendations. Job Requirements: Previous experience in a Test Manager, Test Lead or senior test coordination role. Strong background in test planning, test execution, test assurance, and defect management within a structured project or systems environment. Experience managing testing across the system lifecycle, including requirements review, test design, test execution, reporting, and acceptance support. Good understanding of test methodologies, quality assurance principles, systems engineering, and software testing processes. Experience working with real-time, operational or safety-critical technical systems. Experience within aviation, air traffic control, systems engineering, or another safety-critical environment. Excellent communication skills, with the ability to engage confidently with technical and non-technical stakeholders. Strong organisational skills and ability to work effectively across multi-disciplinary teams. Desirable Experience: Bachelor's degree in engineering, computing, or another relevant technical discipline, or equivalent technical experience. HNC-level qualification or higher in an engineering-related discipline would also be considered. Knowledge of radar data processing, flight data processing, voice communications, or similar operational technology would be advantageous. Knowledge of regulatory compliance environments and working to defined safety standards. Experience contributing to work package management, project reporting, resource estimates, test metrics, and assurance evidence. Experience supporting acceptance activity, acceptance criteria definition or formal system acceptance reviews.
Aug 04, 2026
Contractor
NATS, a renowned organisation in the Defence & Security sector, is currently seeking a skilled Test Manager for a contract opportunity in Aberdeen. This role involves supporting the delivery of complex technical systems within a safety-critical environment, focusing on test planning, execution, defect management, quality assurance, and test assurance governance. Key Responsibilities: Lead the planning, coordination, and delivery of testing activities across new and existing technical systems. Oversee the full end-to-end test lifecycle, ensuring activities are planned, controlled, executed, and evidenced to the required standard. Provide expert direction for the test strategy, planning, estimating, implementation, and conduct of test programmes. Develop, review, and maintain test strategies, test plans, test scripts, checklists, test reports, and supporting quality assurance documentation. Define test requirements and design tests to satisfy system, safety, user, and project requirements. Ensure requirements are testable, complete, and traceable, with clear linkage between requirements, test activity, evidence, and outcomes. Support the definition of acceptance criteria and contribute evidence and recommendations to acceptance reviews or acceptance panels. Manage test execution records, including test outcomes, evidence, completion dates, tester details, defects, and recommendations. Job Requirements: Previous experience in a Test Manager, Test Lead or senior test coordination role. Strong background in test planning, test execution, test assurance, and defect management within a structured project or systems environment. Experience managing testing across the system lifecycle, including requirements review, test design, test execution, reporting, and acceptance support. Good understanding of test methodologies, quality assurance principles, systems engineering, and software testing processes. Experience working with real-time, operational or safety-critical technical systems. Experience within aviation, air traffic control, systems engineering, or another safety-critical environment. Excellent communication skills, with the ability to engage confidently with technical and non-technical stakeholders. Strong organisational skills and ability to work effectively across multi-disciplinary teams. Desirable Experience: Bachelor's degree in engineering, computing, or another relevant technical discipline, or equivalent technical experience. HNC-level qualification or higher in an engineering-related discipline would also be considered. Knowledge of radar data processing, flight data processing, voice communications, or similar operational technology would be advantageous. Knowledge of regulatory compliance environments and working to defined safety standards. Experience contributing to work package management, project reporting, resource estimates, test metrics, and assurance evidence. Experience supporting acceptance activity, acceptance criteria definition or formal system acceptance reviews.
BMC Helix Solution Architect 12 Months initial contract Paddington, London (Hybrid - 3 days per week onsite) £Negotiable (Inside IR35) The Opportunity We are seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment, you'll help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace and automation solutions. Work closely with infrastructure, cloud, application and business teams to deliver scalable enterprise service management platforms. Drive automation and workflow optimisation to improve service delivery and operational efficiency. Define solution architecture, technical standards, governance and best practices. Support continual improvements across Incident, Problem, Change, Asset and Configuration Management processes in line with ITIL. Provide technical leadership for platform upgrades, migrations and integration projects. Monitor platform performance, troubleshoot complex technical issues and ensure platform stability. Produce architecture documentation, technical designs and operational procedures. Engage with stakeholders throughout the delivery life cycle to support strategic transformation initiatives. Implement and support security best practices aligned with CIS Controls v8.1 . Essential Skills Proven experience designing and implementing BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities. Strong experience with BMC Remedy/Helix architecture, workflows, integrations and service management processes. Experience implementing CIS Controls v8.1 . Strong understanding of ITIL and enterprise IT Service Management best practices. Experience integrating BMC Helix with cloud platforms, infrastructure and third-party enterprise systems. Knowledge of automation, orchestration and AI-driven service management. Experience working on large-scale enterprise transformation programmes. Strong troubleshooting and problem-solving skills. Experience with platform upgrades, migrations and performance optimisation. Ability to produce high-quality architecture documentation and technical designs. Excellent communication and stakeholder management skills. Desirable Skills Understanding of mapping End User Computing (EUC) security capabilities to CIS Controls v8.1. BMC certifications (Helix ITSM, Remedy, Discovery or Digital Workplace). Experience with Azure, AWS or hybrid cloud environments. Scripting and automation experience (Python, PowerShell, REST APIs or orchestration tools). Experience integrating BMC Helix with monitoring, security or DevOps platforms. Familiarity with Agile, DevOps and CI/CD delivery practices. Experience working within large, complex or highly regulated enterprise environments. If you're an experienced BMC Helix Solution Architect looking to join a high-profile enterprise transformation programme, this would be a great role for you. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 04, 2026
Contractor
BMC Helix Solution Architect 12 Months initial contract Paddington, London (Hybrid - 3 days per week onsite) £Negotiable (Inside IR35) The Opportunity We are seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment, you'll help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace and automation solutions. Work closely with infrastructure, cloud, application and business teams to deliver scalable enterprise service management platforms. Drive automation and workflow optimisation to improve service delivery and operational efficiency. Define solution architecture, technical standards, governance and best practices. Support continual improvements across Incident, Problem, Change, Asset and Configuration Management processes in line with ITIL. Provide technical leadership for platform upgrades, migrations and integration projects. Monitor platform performance, troubleshoot complex technical issues and ensure platform stability. Produce architecture documentation, technical designs and operational procedures. Engage with stakeholders throughout the delivery life cycle to support strategic transformation initiatives. Implement and support security best practices aligned with CIS Controls v8.1 . Essential Skills Proven experience designing and implementing BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities. Strong experience with BMC Remedy/Helix architecture, workflows, integrations and service management processes. Experience implementing CIS Controls v8.1 . Strong understanding of ITIL and enterprise IT Service Management best practices. Experience integrating BMC Helix with cloud platforms, infrastructure and third-party enterprise systems. Knowledge of automation, orchestration and AI-driven service management. Experience working on large-scale enterprise transformation programmes. Strong troubleshooting and problem-solving skills. Experience with platform upgrades, migrations and performance optimisation. Ability to produce high-quality architecture documentation and technical designs. Excellent communication and stakeholder management skills. Desirable Skills Understanding of mapping End User Computing (EUC) security capabilities to CIS Controls v8.1. BMC certifications (Helix ITSM, Remedy, Discovery or Digital Workplace). Experience with Azure, AWS or hybrid cloud environments. Scripting and automation experience (Python, PowerShell, REST APIs or orchestration tools). Experience integrating BMC Helix with monitoring, security or DevOps platforms. Familiarity with Agile, DevOps and CI/CD delivery practices. Experience working within large, complex or highly regulated enterprise environments. If you're an experienced BMC Helix Solution Architect looking to join a high-profile enterprise transformation programme, this would be a great role for you. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Desktop Support Engineer - End of Life Workstation! Location: Chester (Hybrid) Duration: 12 Months Are you passionate about technology and ready to take on a new challenge? Our client is seeking a skilled Desktop Support Engineer to join their End-of-Life (EOL) Workstation Coordination team. This is an exciting temporary opportunity based in Chester Business Park, Chester, for a duration of 12 months. If you have a knack for organisation and a love for problem-solving, we want to hear from you! About the Role: As a Desktop Support Engineer, you will play a vital role in supporting the EOL Workstation Coordination team by assisting with various hardware and software coordination activities. Your contributions will help track, organise, and support remediation efforts across the project. You'll be involved in different stages of the EOL process and provide general support to Project Managers. Key Responsibilities: Coordinate activities related to workstation application lifecycle management, including upgrades, remediation, and support. Engage with engineering teams to understand technical constraints and remediation approaches. Document processes, track tasks, manage blockers, and keep everything organised. Own small workstreams such as application remediation and compatibility assessments. Contribute ideas for process improvements, including automation opportunities. Who You Are: You have a solid understanding of EOL/EOS concepts, inventory management, and application compatibility within Windows workstation environments. You are comfortable using PowerShell for application discovery and troubleshooting, with the ability to interpret script outputs and logs. You have experience with endpoint management processes and are familiar with tools like SCCM and Microsoft Intune. You thrive in a project-focused environment, maintaining action trackers, RAID logs, and status reports effectively. Primary Skills: Application Remediation & Workstation Application Lifecycle Management Process Improvement & Project Coordination End User Computing (EUC) Knowledge Proficient in PowerShell and SCCM Intune Familiar with ITIL processes and service management best practises Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 04, 2026
Contractor
Desktop Support Engineer - End of Life Workstation! Location: Chester (Hybrid) Duration: 12 Months Are you passionate about technology and ready to take on a new challenge? Our client is seeking a skilled Desktop Support Engineer to join their End-of-Life (EOL) Workstation Coordination team. This is an exciting temporary opportunity based in Chester Business Park, Chester, for a duration of 12 months. If you have a knack for organisation and a love for problem-solving, we want to hear from you! About the Role: As a Desktop Support Engineer, you will play a vital role in supporting the EOL Workstation Coordination team by assisting with various hardware and software coordination activities. Your contributions will help track, organise, and support remediation efforts across the project. You'll be involved in different stages of the EOL process and provide general support to Project Managers. Key Responsibilities: Coordinate activities related to workstation application lifecycle management, including upgrades, remediation, and support. Engage with engineering teams to understand technical constraints and remediation approaches. Document processes, track tasks, manage blockers, and keep everything organised. Own small workstreams such as application remediation and compatibility assessments. Contribute ideas for process improvements, including automation opportunities. Who You Are: You have a solid understanding of EOL/EOS concepts, inventory management, and application compatibility within Windows workstation environments. You are comfortable using PowerShell for application discovery and troubleshooting, with the ability to interpret script outputs and logs. You have experience with endpoint management processes and are familiar with tools like SCCM and Microsoft Intune. You thrive in a project-focused environment, maintaining action trackers, RAID logs, and status reports effectively. Primary Skills: Application Remediation & Workstation Application Lifecycle Management Process Improvement & Project Coordination End User Computing (EUC) Knowledge Proficient in PowerShell and SCCM Intune Familiar with ITIL processes and service management best practises Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
IT Manager Leeds 60,000 Shape the Future of Technology in a Growing UK Business An exciting opportunity has arisen for an experienced IT Manager to join a well-established and growing UK-based organisation. This role is ideal for a hands-on IT leader who can balance strategic thinking with operational delivery, ensuring technology services remain secure, reliable, and aligned to business objectives. Reporting to the senior leadership team, you will take ownership of day-to-day IT operations, lead service improvements, manage suppliers, and support the successful delivery of technology projects across the business. The Role As IT Manager, you will be responsible for the effective management of IT infrastructure, business systems, cybersecurity, service delivery, and technology change initiatives. Working closely with stakeholders across the organisation, you will ensure IT services support business growth while maintaining high levels of security, performance, and user satisfaction. Key Responsibilities Lead day-to-day IT operations, ensuring reliable support for infrastructure, networks, business applications, devices, and end users. Implement IT strategies, standards, and policies in line with wider business objectives. Manage internal IT resources and external service providers, ensuring strong performance and accountability. Oversee infrastructure operations, including servers, storage, networking, workstation management, and office technology. Support and administer key business applications, including Microsoft 365, ERP systems, and other critical platforms. Maintain robust cybersecurity, data protection, backup, disaster recovery, and business continuity processes. Drive IT service excellence through effective incident management, monitoring, prioritisation, and continuous improvement initiatives. Manage IT budgets, software licensing, and supplier expenditure. Coordinate IT projects, upgrades, system rollouts, and technology change programmes. Collaborate with business leaders to understand operational requirements and align technology solutions accordingly. Ensure accurate and up-to-date documentation of systems, procedures, policies, risks, and operational activities. Produce regular reports on service performance, project status, risks, compliance, and resource utilisation. About You To be successful in this role, you will have: Proven experience in an IT Manager or senior IT Operations/Infrastructure position. Strong technical knowledge across IT infrastructure, networks, end-user computing, Microsoft 365, and service delivery. Experience managing third-party suppliers, vendor relationships, and service contracts. A solid understanding of cybersecurity, IT governance, compliance, business continuity, and backup solutions. Demonstrable experience leading IT projects, operational change, and service improvement initiatives. Excellent communication, stakeholder management, leadership, and decision-making skills. Desirable Experience Manufacturing, engineering, or industrial environments. ERP systems and business-critical operational platforms. Multi-site business environments.
Jul 31, 2026
Full time
IT Manager Leeds 60,000 Shape the Future of Technology in a Growing UK Business An exciting opportunity has arisen for an experienced IT Manager to join a well-established and growing UK-based organisation. This role is ideal for a hands-on IT leader who can balance strategic thinking with operational delivery, ensuring technology services remain secure, reliable, and aligned to business objectives. Reporting to the senior leadership team, you will take ownership of day-to-day IT operations, lead service improvements, manage suppliers, and support the successful delivery of technology projects across the business. The Role As IT Manager, you will be responsible for the effective management of IT infrastructure, business systems, cybersecurity, service delivery, and technology change initiatives. Working closely with stakeholders across the organisation, you will ensure IT services support business growth while maintaining high levels of security, performance, and user satisfaction. Key Responsibilities Lead day-to-day IT operations, ensuring reliable support for infrastructure, networks, business applications, devices, and end users. Implement IT strategies, standards, and policies in line with wider business objectives. Manage internal IT resources and external service providers, ensuring strong performance and accountability. Oversee infrastructure operations, including servers, storage, networking, workstation management, and office technology. Support and administer key business applications, including Microsoft 365, ERP systems, and other critical platforms. Maintain robust cybersecurity, data protection, backup, disaster recovery, and business continuity processes. Drive IT service excellence through effective incident management, monitoring, prioritisation, and continuous improvement initiatives. Manage IT budgets, software licensing, and supplier expenditure. Coordinate IT projects, upgrades, system rollouts, and technology change programmes. Collaborate with business leaders to understand operational requirements and align technology solutions accordingly. Ensure accurate and up-to-date documentation of systems, procedures, policies, risks, and operational activities. Produce regular reports on service performance, project status, risks, compliance, and resource utilisation. About You To be successful in this role, you will have: Proven experience in an IT Manager or senior IT Operations/Infrastructure position. Strong technical knowledge across IT infrastructure, networks, end-user computing, Microsoft 365, and service delivery. Experience managing third-party suppliers, vendor relationships, and service contracts. A solid understanding of cybersecurity, IT governance, compliance, business continuity, and backup solutions. Demonstrable experience leading IT projects, operational change, and service improvement initiatives. Excellent communication, stakeholder management, leadership, and decision-making skills. Desirable Experience Manufacturing, engineering, or industrial environments. ERP systems and business-critical operational platforms. Multi-site business environments.
My client, based in Basingstoke, is urgently seeking an experienced IT Infrastructure Manager to join the team on an initial 9-month contract, outside IR35. The suitable candidate will need to be able to achieve NPPV3 and/or SC clearance Please note you do not need current clearance to apply This is a hands-on role that requires the successful candidate to be onsite 4 days a week In Basingstoke and have previous experience managing IT infrastructure within large enterprise environments. You will be responsible for the management, maintenance, and support of the organisation's IT infrastructure, including End User Computing (EUC), while ensuring the IT Service Desk provides an efficient service to both internal and external users. The role will also take ownership of Disaster Recovery, including developing and maintaining DR policies and procedures, leading infrastructure upgrades, and overseeing IT security initiatives. We're looking for a technically strong Infrastructure Manager who is comfortable remaining hands-on while also leading projects and driving operational improvements. Key skills and experience: Azure VMware Windows Server SQL Server Microsoft 365 IT Security Networking Technical project delivery and infrastructure upgrades Previous experience as an IT Infrastructure Manager within a large organisation If you are interested please apply with an updated CV. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Jul 31, 2026
Contractor
My client, based in Basingstoke, is urgently seeking an experienced IT Infrastructure Manager to join the team on an initial 9-month contract, outside IR35. The suitable candidate will need to be able to achieve NPPV3 and/or SC clearance Please note you do not need current clearance to apply This is a hands-on role that requires the successful candidate to be onsite 4 days a week In Basingstoke and have previous experience managing IT infrastructure within large enterprise environments. You will be responsible for the management, maintenance, and support of the organisation's IT infrastructure, including End User Computing (EUC), while ensuring the IT Service Desk provides an efficient service to both internal and external users. The role will also take ownership of Disaster Recovery, including developing and maintaining DR policies and procedures, leading infrastructure upgrades, and overseeing IT security initiatives. We're looking for a technically strong Infrastructure Manager who is comfortable remaining hands-on while also leading projects and driving operational improvements. Key skills and experience: Azure VMware Windows Server SQL Server Microsoft 365 IT Security Networking Technical project delivery and infrastructure upgrades Previous experience as an IT Infrastructure Manager within a large organisation If you are interested please apply with an updated CV. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Role Purpose Reporting to the Group Technical Director, the IT Manager is responsible for leading the day-to-day IT operations across the business, ensuring the stable, secure, and effective delivery of infrastructure, end-user support, business systems, supplier management, and continuous IT service improvement. The role is responsible for translating business and technology strategy into operational delivery, managing both internal and third-party resources, and ensuring that IT services, standards, security controls, and change initiatives are delivered effectively. Key Responsibilities Lead the day-to-day IT operations across the business, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. Implement IT strategy, standards, and policies in line with business priorities and the Group Technical Director's direction. Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes. Oversee infrastructure and hardware operations, including network services, servers, storage, workstation and device management, and core office technology. Ensure the effective administration and support of software and business applications, including Microsoft 365, ERP, and other business-critical platforms. Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements. Take ownership of IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and the continual improvement of support processes. Manage IT budgets, operational expenditure, licence costs, and supplier-related spend, escalating items requiring higher approval where necessary. Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured delivery, effective stakeholder engagement, and minimal disruption to the business. Work closely with department leaders to understand operational requirements, support technology adoption, and align IT delivery with business processes and growth plans. Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures. Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills and Experience Proven experience in an IT Manager or senior IT Operations/Infrastructure role. Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networking, service delivery, and supplier management. Experience managing third-party vendors, contracts, and operational service delivery. Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity. Experience leading operational change, IT projects, and service improvement initiatives. Strong communication, decision-making, people management, and stakeholder management skills. Desirable: Experience within manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary and Benefits Salary negotiable depending on experience. 37.5 hours per week, office-based. 25 days' annual leave plus bank holidays. Company Profit Share Scheme (paid quarterly). Healthcare Cash Plan and Employee Assistance Programme. Life assurance. EV salary sacrifice scheme. Pension. Free on-site parking.
Jul 31, 2026
Full time
Role Purpose Reporting to the Group Technical Director, the IT Manager is responsible for leading the day-to-day IT operations across the business, ensuring the stable, secure, and effective delivery of infrastructure, end-user support, business systems, supplier management, and continuous IT service improvement. The role is responsible for translating business and technology strategy into operational delivery, managing both internal and third-party resources, and ensuring that IT services, standards, security controls, and change initiatives are delivered effectively. Key Responsibilities Lead the day-to-day IT operations across the business, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. Implement IT strategy, standards, and policies in line with business priorities and the Group Technical Director's direction. Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes. Oversee infrastructure and hardware operations, including network services, servers, storage, workstation and device management, and core office technology. Ensure the effective administration and support of software and business applications, including Microsoft 365, ERP, and other business-critical platforms. Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements. Take ownership of IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and the continual improvement of support processes. Manage IT budgets, operational expenditure, licence costs, and supplier-related spend, escalating items requiring higher approval where necessary. Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured delivery, effective stakeholder engagement, and minimal disruption to the business. Work closely with department leaders to understand operational requirements, support technology adoption, and align IT delivery with business processes and growth plans. Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures. Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills and Experience Proven experience in an IT Manager or senior IT Operations/Infrastructure role. Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networking, service delivery, and supplier management. Experience managing third-party vendors, contracts, and operational service delivery. Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity. Experience leading operational change, IT projects, and service improvement initiatives. Strong communication, decision-making, people management, and stakeholder management skills. Desirable: Experience within manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary and Benefits Salary negotiable depending on experience. 37.5 hours per week, office-based. 25 days' annual leave plus bank holidays. Company Profit Share Scheme (paid quarterly). Healthcare Cash Plan and Employee Assistance Programme. Life assurance. EV salary sacrifice scheme. Pension. Free on-site parking.
Your New Company A prestigious and well-established organisation is seeking an experienced IT Service Delivery Manager to join its busy and highly regarded IT function. Supporting a diverse user community (circa 2000 people). This is a great opportunity for someone looking to make a real impact supporting an organisation going through change. Your New Role As IT Service Delivery Manager, you will take responsibility for the leadership, development and performance of the IT Service Desk and Technical Support teams, ensuring the delivery of high-quality IT services across the organisation. Reporting directly to the Director of IT, you will play a key role in delivering the wider IT strategy and driving continual service improvement. You will work closely with your team identifying opportunities to enhance service delivery through improved processes, emerging technologies and embedding ITIL best practice, including the management of service requests, incidents and problems, ensuring that all tickets are appropriately prioritised, escalated and resolved in line with agreed service levels. You will take ownership of major incidents, ensuring effective communication with stakeholders throughout the resolution process and leading post-incident reviews to minimise future risk and recurring issues. Longer term, the role will also involve developing service management processes, maintaining accurate IT asset records, managing hardware and software procurement activities, overseeing device life cycle management, and ensuring onboarding and offboarding processes are completed efficiently.In addition, you will be responsible for producing meaningful service reports and performance metrics, creating and maintaining technical documentation, and ensuring consistency of support procedures across the wider IT department. Please note, due to the nature of the organisation, the expectation is to be predominantly on-site. However, there is some flexibility for home working. You will also be required to complete a DBS check. What You'll Need to Succeed To be successful in this position, we are looking for an experienced Service Delivery Manager who can hit the ground running to make a positive impact. You will have strong leadership skills to develop your team's technical knowledge and be able to demonstrate your previous experience implementing ITIL best practice. You will possess excellent people management skills, with a proven ability to develop high-performing support teams and deliver exceptional customer service. A strong understanding of incident, problem and change management processes is required, together with experience of asset management, reporting and operational performance management. Technical knowledge of Microsoft infrastructure, identity management and multi-factor authentication, cloud technologies, virtualisation platforms, mobile device management solutions, IT service management tools, telephony platforms, audiovisual technologies and end-user computing environments will be highly beneficial.Strong communication, stakeholder management and problem-solving skills are essential, along with the ability to work effectively in a fast-paced environment whilst maintaining exceptionally high standards. What You'll Get in Return Salary up to 50,000, 36 days annual leave (inclusive of BH), 35 hour working week (Monday to Friday, covering varying shifts of 8am-4pm and 10.30am - 6.30pm). Please get in touch for a full list of benefits for this position. In return, you will have the opportunity to join a highly respected organisation where technology plays a pivotal role in supporting operational excellence. You will work alongside experienced IT professionals, contribute to strategic technology initiatives and have the opportunity to make a significant impact on service delivery and user experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Full time
Your New Company A prestigious and well-established organisation is seeking an experienced IT Service Delivery Manager to join its busy and highly regarded IT function. Supporting a diverse user community (circa 2000 people). This is a great opportunity for someone looking to make a real impact supporting an organisation going through change. Your New Role As IT Service Delivery Manager, you will take responsibility for the leadership, development and performance of the IT Service Desk and Technical Support teams, ensuring the delivery of high-quality IT services across the organisation. Reporting directly to the Director of IT, you will play a key role in delivering the wider IT strategy and driving continual service improvement. You will work closely with your team identifying opportunities to enhance service delivery through improved processes, emerging technologies and embedding ITIL best practice, including the management of service requests, incidents and problems, ensuring that all tickets are appropriately prioritised, escalated and resolved in line with agreed service levels. You will take ownership of major incidents, ensuring effective communication with stakeholders throughout the resolution process and leading post-incident reviews to minimise future risk and recurring issues. Longer term, the role will also involve developing service management processes, maintaining accurate IT asset records, managing hardware and software procurement activities, overseeing device life cycle management, and ensuring onboarding and offboarding processes are completed efficiently.In addition, you will be responsible for producing meaningful service reports and performance metrics, creating and maintaining technical documentation, and ensuring consistency of support procedures across the wider IT department. Please note, due to the nature of the organisation, the expectation is to be predominantly on-site. However, there is some flexibility for home working. You will also be required to complete a DBS check. What You'll Need to Succeed To be successful in this position, we are looking for an experienced Service Delivery Manager who can hit the ground running to make a positive impact. You will have strong leadership skills to develop your team's technical knowledge and be able to demonstrate your previous experience implementing ITIL best practice. You will possess excellent people management skills, with a proven ability to develop high-performing support teams and deliver exceptional customer service. A strong understanding of incident, problem and change management processes is required, together with experience of asset management, reporting and operational performance management. Technical knowledge of Microsoft infrastructure, identity management and multi-factor authentication, cloud technologies, virtualisation platforms, mobile device management solutions, IT service management tools, telephony platforms, audiovisual technologies and end-user computing environments will be highly beneficial.Strong communication, stakeholder management and problem-solving skills are essential, along with the ability to work effectively in a fast-paced environment whilst maintaining exceptionally high standards. What You'll Get in Return Salary up to 50,000, 36 days annual leave (inclusive of BH), 35 hour working week (Monday to Friday, covering varying shifts of 8am-4pm and 10.30am - 6.30pm). Please get in touch for a full list of benefits for this position. In return, you will have the opportunity to join a highly respected organisation where technology plays a pivotal role in supporting operational excellence. You will work alongside experienced IT professionals, contribute to strategic technology initiatives and have the opportunity to make a significant impact on service delivery and user experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Audio-Visual & IT Support Specialist Location: West London (On-site, 5 days/week) Contract: 12-Month FTC Day rate: 188 - 225/day About the Role We are working with one of our clients to look for an AV & IT Support Specialist to manage day-to-day multimedia infrastructure and end-user computing across their primary West London hub and regional branches. In this dual-function position, you will maintain seamless meeting room technology, support live corporate events, and deliver top-tier technical helpdesk assistance to internal staff. Key Responsibilities AV Systems & Event Execution: Oversee, audit, and troubleshoot video conferencing units, sound mixing consoles, wireless mic systems, and digital signage across all corporate spaces. Operate AV controls during live hybrid broadcasts and staff town halls. Desktop & Workplace Support: Act as an escalation point for Windows 11 and macOS hardware/software tickets, peripheral setups, and mobile device configurations. Asset & Vendor Oversight: Maintain precise hardware inventory, manage equipment dispatch/recycling processes, and collaborate with hardware suppliers for repairs and quotes. Infrastructure Maintenance: Keep IT staging environments neat, enforce security patch standards, and update technical user documentation. What We Are Looking For Experience: Minimum 2+ years in a dedicated IT/AV technical support environment. AV Proficiency: Practical knowledge of modern conference room setups (e.g., integrated bar cameras, soundboard mixing, PA gear, and media switchers). OS & Network Fundamentals: Proven expertise configuring Windows 11 & macOS, handling MDM/Active Directory administration, and troubleshooting core TCP/IP network issues. Soft Skills: Excellent interpersonal communication with a strong customer-first mindset and solid organizational skills. Education & Travel: Degree education preferred (or equivalent AV/IT technical certifications). A valid driver's license or personal vehicle ownership is advantageous for occasional site visits. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo . Co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jul 31, 2026
Contractor
Audio-Visual & IT Support Specialist Location: West London (On-site, 5 days/week) Contract: 12-Month FTC Day rate: 188 - 225/day About the Role We are working with one of our clients to look for an AV & IT Support Specialist to manage day-to-day multimedia infrastructure and end-user computing across their primary West London hub and regional branches. In this dual-function position, you will maintain seamless meeting room technology, support live corporate events, and deliver top-tier technical helpdesk assistance to internal staff. Key Responsibilities AV Systems & Event Execution: Oversee, audit, and troubleshoot video conferencing units, sound mixing consoles, wireless mic systems, and digital signage across all corporate spaces. Operate AV controls during live hybrid broadcasts and staff town halls. Desktop & Workplace Support: Act as an escalation point for Windows 11 and macOS hardware/software tickets, peripheral setups, and mobile device configurations. Asset & Vendor Oversight: Maintain precise hardware inventory, manage equipment dispatch/recycling processes, and collaborate with hardware suppliers for repairs and quotes. Infrastructure Maintenance: Keep IT staging environments neat, enforce security patch standards, and update technical user documentation. What We Are Looking For Experience: Minimum 2+ years in a dedicated IT/AV technical support environment. AV Proficiency: Practical knowledge of modern conference room setups (e.g., integrated bar cameras, soundboard mixing, PA gear, and media switchers). OS & Network Fundamentals: Proven expertise configuring Windows 11 & macOS, handling MDM/Active Directory administration, and troubleshooting core TCP/IP network issues. Soft Skills: Excellent interpersonal communication with a strong customer-first mindset and solid organizational skills. Education & Travel: Degree education preferred (or equivalent AV/IT technical certifications). A valid driver's license or personal vehicle ownership is advantageous for occasional site visits. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo . Co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Project Manager - Application Packaging & Virtual Desktop Migration Initial 12 month contract role - Inside ir35 Hybrid in the Preston/Manchester Area Key Responsibilities Lead the planning and delivery of application packaging and virtual desktop migration projects. Manage project plans, milestones, dependencies, RAID logs, and governance reporting. Coordinate packaging, testing, deployment, migration waves, and operational transition activities. Build strong relationships with business stakeholders, technical teams, and third-party suppliers. Manage project risks, issues, and dependencies, ensuring timely resolution and escalation where required. Ensure delivery meets agreed quality standards, governance requirements, and business expectations. Produce regular status reports and present progress to senior stakeholders and project boards. Support business readiness and ensure a smooth transition into operational support. Essential Skills & Experience Proven experience delivering IT infrastructure, application migration, or End User Computing projects. Strong project planning, governance, and RAID management experience. Excellent stakeholder and supplier management skills. Experience coordinating testing, deployment, and operational transition activities. Knowledge of project delivery methodologies such as PRINCE2, Agile, or Waterfall. Desirable Experience Microsoft Azure Virtual Desktop (AVD). Application Packaging (MSIX, App Attach). Microsoft Endpoint and Modern Workplace technologies. ITIL or Service Management environments. This is an excellent opportunity to play a key role in delivering a business-critical transformation programme, working across technology and business teams to ensure successful migration and adoption of modern workplace solutions. please feel free to apply via this add or email on (url removed) GCS is acting as an Employment Business in relation to this vacancy.
Jul 30, 2026
Contractor
Project Manager - Application Packaging & Virtual Desktop Migration Initial 12 month contract role - Inside ir35 Hybrid in the Preston/Manchester Area Key Responsibilities Lead the planning and delivery of application packaging and virtual desktop migration projects. Manage project plans, milestones, dependencies, RAID logs, and governance reporting. Coordinate packaging, testing, deployment, migration waves, and operational transition activities. Build strong relationships with business stakeholders, technical teams, and third-party suppliers. Manage project risks, issues, and dependencies, ensuring timely resolution and escalation where required. Ensure delivery meets agreed quality standards, governance requirements, and business expectations. Produce regular status reports and present progress to senior stakeholders and project boards. Support business readiness and ensure a smooth transition into operational support. Essential Skills & Experience Proven experience delivering IT infrastructure, application migration, or End User Computing projects. Strong project planning, governance, and RAID management experience. Excellent stakeholder and supplier management skills. Experience coordinating testing, deployment, and operational transition activities. Knowledge of project delivery methodologies such as PRINCE2, Agile, or Waterfall. Desirable Experience Microsoft Azure Virtual Desktop (AVD). Application Packaging (MSIX, App Attach). Microsoft Endpoint and Modern Workplace technologies. ITIL or Service Management environments. This is an excellent opportunity to play a key role in delivering a business-critical transformation programme, working across technology and business teams to ensure successful migration and adoption of modern workplace solutions. please feel free to apply via this add or email on (url removed) GCS is acting as an Employment Business in relation to this vacancy.
hackajob is collaborating with Triad Group Plc to connect them with exceptional professionals for this role. Technical Architect (C#) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £85k, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.5 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Technical Architect to take a leading role in designing robust, scalable, and innovative technology solutions for our clients. You will work closely with stakeholders and development teams to ensure the alignment of technology with business goals, while championing best practices in architectural design and delivery. Key Responsibilities: Collaborate with development teams, system administrators, and stakeholders to integrate solutions. Provide technical guidance throughout the implementation lifecycle. Partner with project managers to ensure successful and timely delivery of projects. Identify and mitigate risks, ensuring compliance with security protocols and standards. Conduct reviews to improve and optimize existing systems. Skills and Experience: Strong understanding of cloud computing platforms, enterprise architecture, and integration patterns. Excellent communication and interpersonal skills. Ability to lead and influence technical discussions. Proven experience as a Technical Architect or similar role. In-depth knowledge of system design, software architecture, and development methodologies. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in architectural design, data pipelines, cloud platforms, and API development. Knowledge of microservices and containerisation (Docker, Kubernetes). Experience with security best practices and compliance standards. Familiarity with agile methodologies and agile delivery. Experience with SOLID principles and application architecture design. Proficiency in C# (.NET Core) and/or Java (Spring). Experience with ORM frameworks (EF Core, Hibernate). Proficiency in MVC frameworks (ASP.NET Core MVC, Spring MVC). Experience with Git and version control best practices. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test A Technical interview with a Technical Architect A Cultural Interview with a member of the Management Team We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Jul 29, 2026
Full time
hackajob is collaborating with Triad Group Plc to connect them with exceptional professionals for this role. Technical Architect (C#) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £85k, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.5 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Technical Architect to take a leading role in designing robust, scalable, and innovative technology solutions for our clients. You will work closely with stakeholders and development teams to ensure the alignment of technology with business goals, while championing best practices in architectural design and delivery. Key Responsibilities: Collaborate with development teams, system administrators, and stakeholders to integrate solutions. Provide technical guidance throughout the implementation lifecycle. Partner with project managers to ensure successful and timely delivery of projects. Identify and mitigate risks, ensuring compliance with security protocols and standards. Conduct reviews to improve and optimize existing systems. Skills and Experience: Strong understanding of cloud computing platforms, enterprise architecture, and integration patterns. Excellent communication and interpersonal skills. Ability to lead and influence technical discussions. Proven experience as a Technical Architect or similar role. In-depth knowledge of system design, software architecture, and development methodologies. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in architectural design, data pipelines, cloud platforms, and API development. Knowledge of microservices and containerisation (Docker, Kubernetes). Experience with security best practices and compliance standards. Familiarity with agile methodologies and agile delivery. Experience with SOLID principles and application architecture design. Proficiency in C# (.NET Core) and/or Java (Spring). Experience with ORM frameworks (EF Core, Hibernate). Proficiency in MVC frameworks (ASP.NET Core MVC, Spring MVC). Experience with Git and version control best practices. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test A Technical interview with a Technical Architect A Cultural Interview with a member of the Management Team We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
hackajob is collaborating with BAE Systems Digital Intelligence to connect them with exceptional professionals for this role. Location(s): London or Manchester BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Software Engineer Requistion ID: 120492 Location: London, Manchester or Leeds - Hybrid working offered, with consideration for both full and part-time applicants - please speak to your recruiter about the options Grade: GG08 - GG13 Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as an experienced Software Engineer. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You'll be part of the biggest defence company in the UK however we have a startup-like culture nurtured by sports and social clubs, being a safe place to fail, meaning and self-fulfilment over business, and learning from our partners, suppliers, and peers. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Programming in one or more of JavaScript, Java, .Net, Python Collaboratively designing and building Proof of Concept or Production systems Source controlling your code with Version Control Systems, for example Git, Mercurial, Perforce Utilising CI/CD tools, such as Bamboo, Jenkins, TeamCity, Bitbucket, in order to streamline delivery of new features and fixes Continual testing of code using Automated Testing Frameworks Ensuring code consistency and quality by utilising static code analysis tools e.g. SonarQube Team working inside an agile environment e.g. Scrum, Lean, Kanban Common software design patterns Using precedent and your own creativity to solve our client's challenges! It would be great if you also had experience in some of these, but if not we'll help you with them Machine Learning software e.g. Amazon and Azure machine learning, or Google's TensorFlow Deploying and managing in Cloud Computing such as AWS, MS Azure Containerisation e.g. Docker, Kubernetes Relational, document, or graph database systems Software configuration and deployment e.g. Ansible Security Clearance Due to the nature of our work, successful candidates for this role will be required to hold an active eDV before applying for this opportunity. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Employee Resource groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Inclusion is integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
Jul 16, 2026
Full time
hackajob is collaborating with BAE Systems Digital Intelligence to connect them with exceptional professionals for this role. Location(s): London or Manchester BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Software Engineer Requistion ID: 120492 Location: London, Manchester or Leeds - Hybrid working offered, with consideration for both full and part-time applicants - please speak to your recruiter about the options Grade: GG08 - GG13 Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as an experienced Software Engineer. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You'll be part of the biggest defence company in the UK however we have a startup-like culture nurtured by sports and social clubs, being a safe place to fail, meaning and self-fulfilment over business, and learning from our partners, suppliers, and peers. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Programming in one or more of JavaScript, Java, .Net, Python Collaboratively designing and building Proof of Concept or Production systems Source controlling your code with Version Control Systems, for example Git, Mercurial, Perforce Utilising CI/CD tools, such as Bamboo, Jenkins, TeamCity, Bitbucket, in order to streamline delivery of new features and fixes Continual testing of code using Automated Testing Frameworks Ensuring code consistency and quality by utilising static code analysis tools e.g. SonarQube Team working inside an agile environment e.g. Scrum, Lean, Kanban Common software design patterns Using precedent and your own creativity to solve our client's challenges! It would be great if you also had experience in some of these, but if not we'll help you with them Machine Learning software e.g. Amazon and Azure machine learning, or Google's TensorFlow Deploying and managing in Cloud Computing such as AWS, MS Azure Containerisation e.g. Docker, Kubernetes Relational, document, or graph database systems Software configuration and deployment e.g. Ansible Security Clearance Due to the nature of our work, successful candidates for this role will be required to hold an active eDV before applying for this opportunity. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Employee Resource groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Inclusion is integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.