Service Advisor

SERVICE ADVISOR

Location: Salisbury
Salary: £35,000 OTE
Job Type: Full-Time, Permanent

Looking for a role where your customer service skills are recognised, your earning potential is rewarded, and your career can continue to progress?
If you're an experienced Service Advisor looking to join a professional dealership that values exceptional customer service, this is an excellent opportunity to become part of a supportive and successful aftersales team. Offering competitive earnings, excellent employee benefits, and long-term career stability, this role is perfect for someone who thrives in a fast-paced environment.
Whether you're looking to maximise your earning potential or take the next step in your automotive aftersales career, you'll enjoy working within a business that rewards commitment and values its people.

WHAT'S IN IT FOR YOU?
OTE of £35,000
Long Service Awards
Life Assurance
Eye Care Voucher
Birthday Off
Full-Time, Permanent Position
Supportive Team Environment
Ongoing Training & Development
Career Progression Opportunities

THE ROLE
As a Service Advisor, you'll be the key link between customers and the workshop, ensuring every customer receives a professional and seamless service experience from booking through to vehicle collection.
Key responsibilities include:
Managing service and repair bookings efficiently
Coordinating workshop loading to maximise productivity
Keeping customers informed throughout the repair process
Identifying and upselling additional work where appropriate
Promoting service plans and manufacturer offers
Liaising closely with technicians to ensure repairs are completed on time
Maintaining accurate customer and vehicle records
Delivering outstanding customer service at every stage of the journey

ABOUT YOU
We're keen to hear from candidates who can demonstrate:
Previous experience as a Service Advisor within the automotive industry
Experience using Kerridge, 1 Link, Pinnacle or a similar Dealer Management System (DMS)
A proven ability to upsell additional products and services
Excellent communication and customer service skills
Strong organisational and administrative abilities
The ability to work efficiently in a busy dealership environment
A positive, professional and customer-focused attitude
Full UK Manual Driving Licence (subject to licence checks)
Alternative job titles may include: Service Advisor, Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor or Service Receptionist.

APPLY TODAY
This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression.
If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.

Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 53518.