Preparing for Adulthood (PfA) Coordinators manage the Education, Health and Care (EHC) Plan process to ensure that young people with SEND aged 14-25 receive appropriate assessments, services, and provision. Coordinators are responsible for a caseload as defined by the Service Manager and have prime responsibility for coordinating the entire process with families to create an EHC Plan. This will include presenting requests to the appropriate Panels, coordinating assessments from other agencies, and drafting and finalising the plan with families. As part of this process the coordinator will be expected to act as a professional exemplar in carrying out all duties with a 'can do' attitude and continue to improve customer satisfaction levels for the service. The coordinator will be expected to undertake duties in an efficient and timely manner, reaching appropriate placement decisions, including being responsible for managing the arrangements for Phase Transfer and transitions through liaison with Social Care and Health services, schools/Colleges, and parents/carers. Coordinators will work closely with service providers and families in order to ensure that the provision outlined in the EHC Plans is being effectively delivered and to take appropriate action where this is not the case. To support this, coordinators will be expected to manage processes including Annual Reviews, and carry forward any requests to amend the EHCP. Coordinators will lead Annual Reviews as required and input into monitoring systems for the management of all Review processes. As a PfA Coordinator, you will be expected to be aware of the requirements for the participation of young people over compulsory school age and to advise professionals on aspects arising from mental capacity issues; you have the prime responsibility to ensure that young people have an appropriate transition plan in place in line with statutory requirements; keep up to date with good practice on how young people with SEND experience transition, including advice and consultation with agencies within AFC. If you are interested in this role please send your updated CV in the first instance.
Aug 11, 2026
Seasonal
Preparing for Adulthood (PfA) Coordinators manage the Education, Health and Care (EHC) Plan process to ensure that young people with SEND aged 14-25 receive appropriate assessments, services, and provision. Coordinators are responsible for a caseload as defined by the Service Manager and have prime responsibility for coordinating the entire process with families to create an EHC Plan. This will include presenting requests to the appropriate Panels, coordinating assessments from other agencies, and drafting and finalising the plan with families. As part of this process the coordinator will be expected to act as a professional exemplar in carrying out all duties with a 'can do' attitude and continue to improve customer satisfaction levels for the service. The coordinator will be expected to undertake duties in an efficient and timely manner, reaching appropriate placement decisions, including being responsible for managing the arrangements for Phase Transfer and transitions through liaison with Social Care and Health services, schools/Colleges, and parents/carers. Coordinators will work closely with service providers and families in order to ensure that the provision outlined in the EHC Plans is being effectively delivered and to take appropriate action where this is not the case. To support this, coordinators will be expected to manage processes including Annual Reviews, and carry forward any requests to amend the EHCP. Coordinators will lead Annual Reviews as required and input into monitoring systems for the management of all Review processes. As a PfA Coordinator, you will be expected to be aware of the requirements for the participation of young people over compulsory school age and to advise professionals on aspects arising from mental capacity issues; you have the prime responsibility to ensure that young people have an appropriate transition plan in place in line with statutory requirements; keep up to date with good practice on how young people with SEND experience transition, including advice and consultation with agencies within AFC. If you are interested in this role please send your updated CV in the first instance.
Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
Aug 11, 2026
Full time
Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
As an Interim Business Services Coordinator in Richmond, you'll play a key role in supporting the smooth running of daily operations within the financial services industry. From handling administrative tasks to coordinating essential business activities, your work will help ensure everything stays on track. Client Details An organisation based in Richmond operating within the financial services industry. Description Calculating early settlement requests Delivering exceptional service via timely responses to Business Services inbox (including financial changes, ad-hoc invoices) Managing end of lease/HP administration Assisting with Risk admin duties on Lease Administration System Managing the daily invoice run to check for discrepancies Responsible for HPI queues, updating and making changes as necessary Managing the registration/release of Charges at Companies House Investigating and amending discrepancies in agreements. Managing the reconciliation and payment of maintenance, VAT, Secondary Rental share to third parties Taking ownership of processes and putting forward improvements to management Collaboratively working with other departments such as Customer Services, with title clearance, copy documents and any other necessary tasks Training new members of the team once probation has been passed and personal training plan complete Profile Excellent verbal and written communicator Excellent interpersonal skills Good knowledge and confidence in using MS Office Good time management and organisational skills Focused on providing excellent service to internal customers Ability to work under pressure and on own initiative Positive attitude Problem solving Ability to identify and put forward new ideas for improvements Methodical and good attention to detail A strong team player Pro-active and willingness to be flexible in work required Conscientious and open to suggestions/ideas Willingness to learn and adapt to change Committed to and demonstrate Company values particularly relating to levels of professionalism and teamwork. Act with integrity at all times and embrace the philosophy of treating customers fairly Job Offer Hourly rate between 14.00 and 16.00, dependent on the level of experience. Temporary role offering flexibility in Richmond. If you're interested in this role, apply now.
Aug 11, 2026
Seasonal
As an Interim Business Services Coordinator in Richmond, you'll play a key role in supporting the smooth running of daily operations within the financial services industry. From handling administrative tasks to coordinating essential business activities, your work will help ensure everything stays on track. Client Details An organisation based in Richmond operating within the financial services industry. Description Calculating early settlement requests Delivering exceptional service via timely responses to Business Services inbox (including financial changes, ad-hoc invoices) Managing end of lease/HP administration Assisting with Risk admin duties on Lease Administration System Managing the daily invoice run to check for discrepancies Responsible for HPI queues, updating and making changes as necessary Managing the registration/release of Charges at Companies House Investigating and amending discrepancies in agreements. Managing the reconciliation and payment of maintenance, VAT, Secondary Rental share to third parties Taking ownership of processes and putting forward improvements to management Collaboratively working with other departments such as Customer Services, with title clearance, copy documents and any other necessary tasks Training new members of the team once probation has been passed and personal training plan complete Profile Excellent verbal and written communicator Excellent interpersonal skills Good knowledge and confidence in using MS Office Good time management and organisational skills Focused on providing excellent service to internal customers Ability to work under pressure and on own initiative Positive attitude Problem solving Ability to identify and put forward new ideas for improvements Methodical and good attention to detail A strong team player Pro-active and willingness to be flexible in work required Conscientious and open to suggestions/ideas Willingness to learn and adapt to change Committed to and demonstrate Company values particularly relating to levels of professionalism and teamwork. Act with integrity at all times and embrace the philosophy of treating customers fairly Job Offer Hourly rate between 14.00 and 16.00, dependent on the level of experience. Temporary role offering flexibility in Richmond. If you're interested in this role, apply now.
Hire Controller Liverpool £30,000 - £38,000 + Bonus + Excellent Benefits NEOS Engineering Recruitment are working with a well-established and growing plant hire business looking to appoint an experienced Hire Controller to join their busy depot in Liverpool. This is an excellent opportunity for someone with experience in plant hire, tool hire, powered access, lifting, welfare, accommodation or a similar hire environment who enjoys building customer relationships and delivering outstanding service. You'll be joining a friendly, supportive team where no two days are the same, playing a key role in ensuring customers receive the right equipment, on time, every time. The Role Managing incoming hire enquiries via phone and email. Preparing quotations and converting enquiries into hires. Coordinating plant availability, transport and collections. Liaising with customers, drivers and engineers to ensure smooth delivery of equipment. Building and maintaining strong customer relationships. Processing hire contracts, off-hires and associated paperwork. Working closely with the depot team to maximise fleet utilisation. Delivering excellent customer service throughout the hire process. The Person Previous experience as a Hire Controller, Hire Desk Controller, Hire Coordinator or Rental Controller. Experience within plant hire, tool hire, powered access, lifting, welfare, accommodation, generators or a related hire industry is highly desirable. Excellent customer service and communication skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and positive attitude. Good IT skills and experience using hire management systems is advantageous. What's on Offer £30,000 - £38,000 Basic Salary Performance Bonus Company Pension Ongoing Training & Development Career Progression Opportunities Monday to Friday Stable, Growing Business If you're an experienced Hire Controller looking to join a business that values its people and offers genuine career progression, we'd love to hear from you. Apply today or contact NEOS Engineering Recruitment for more information.
Aug 11, 2026
Full time
Hire Controller Liverpool £30,000 - £38,000 + Bonus + Excellent Benefits NEOS Engineering Recruitment are working with a well-established and growing plant hire business looking to appoint an experienced Hire Controller to join their busy depot in Liverpool. This is an excellent opportunity for someone with experience in plant hire, tool hire, powered access, lifting, welfare, accommodation or a similar hire environment who enjoys building customer relationships and delivering outstanding service. You'll be joining a friendly, supportive team where no two days are the same, playing a key role in ensuring customers receive the right equipment, on time, every time. The Role Managing incoming hire enquiries via phone and email. Preparing quotations and converting enquiries into hires. Coordinating plant availability, transport and collections. Liaising with customers, drivers and engineers to ensure smooth delivery of equipment. Building and maintaining strong customer relationships. Processing hire contracts, off-hires and associated paperwork. Working closely with the depot team to maximise fleet utilisation. Delivering excellent customer service throughout the hire process. The Person Previous experience as a Hire Controller, Hire Desk Controller, Hire Coordinator or Rental Controller. Experience within plant hire, tool hire, powered access, lifting, welfare, accommodation, generators or a related hire industry is highly desirable. Excellent customer service and communication skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and positive attitude. Good IT skills and experience using hire management systems is advantageous. What's on Offer £30,000 - £38,000 Basic Salary Performance Bonus Company Pension Ongoing Training & Development Career Progression Opportunities Monday to Friday Stable, Growing Business If you're an experienced Hire Controller looking to join a business that values its people and offers genuine career progression, we'd love to hear from you. Apply today or contact NEOS Engineering Recruitment for more information.
Henderson Brown Recruitment
Wisbech, Cambridgeshire
A brilliant opportunity for someone with sales ledger, credit control or customer-focused finance experience to build a long-term career within a supportive, family-led business. Accounts Receivable Coordinator Wisbech Five days office-based, 8:00am-5:00pm 28,000- 32,000 + AAT study funding The Opportunity We're recruiting an Accounts Receivable Administrator for a well-established, family-led business with a strong reputation for looking after its people. This is a hands-on finance role focused on maintaining an accurate sales ledger, allocating customer payments, resolving account queries and professionally chasing outstanding invoices. You'll be joining a friendly, close-knit finance team where accuracy, communication and customer service really matter. The role reports into a supportive, approachable and hands-on manager, and there may also be future opportunity for funded AAT study once you are settled in. Key Responsibilities You'll be involved in: Posting and allocating customer payments accurately Contacting customers by phone and email regarding outstanding invoices Resolving customer account, invoice and payment queries Sending invoices, statements, credit notes and copy documents Taking card payments over the telephone Opening and updating customer accounts Completing credit checks for new customers Raising invoices and credit notes when required Keeping records accurate within the finance system Supporting the wider finance team where needed What We're Looking For We're interested in speaking with people who have experience in accounts receivable, sales ledger, credit control or a similar finance administration role. You'll need to be confident speaking with customers, comfortable chasing payment professionally, and able to work accurately with numbers, systems and financial information. You'll likely suit this role if you are: Organised, accurate and detail-focused Confident on the telephone Comfortable managing a varied workload Numerate and able to work with Excel Positive, reliable and keen to develop within finance Happy working five days per week in an office-based role Candidates from strong customer service backgrounds may also be considered, particularly if you are confident with customers, good with numbers and interested in building a finance career. Why Join? This is a good opportunity to join a stable, non-corporate business with a flat structure, friendly culture and a manager who is described as supportive and hands-on. You'll be part of a close team where your work has a clear purpose: keeping customer accounts accurate, supporting cash collection and helping the wider finance function run smoothly. The package includes a salary of 28,000- 32,000, 25 days' holiday plus bank holidays, and potential funded AAT development after around six months. Some flexibility may also be available around personal commitments, such as school pick-up. If you're interested in learning more, we'd be happy to have a confidential conversation.
Aug 11, 2026
Full time
A brilliant opportunity for someone with sales ledger, credit control or customer-focused finance experience to build a long-term career within a supportive, family-led business. Accounts Receivable Coordinator Wisbech Five days office-based, 8:00am-5:00pm 28,000- 32,000 + AAT study funding The Opportunity We're recruiting an Accounts Receivable Administrator for a well-established, family-led business with a strong reputation for looking after its people. This is a hands-on finance role focused on maintaining an accurate sales ledger, allocating customer payments, resolving account queries and professionally chasing outstanding invoices. You'll be joining a friendly, close-knit finance team where accuracy, communication and customer service really matter. The role reports into a supportive, approachable and hands-on manager, and there may also be future opportunity for funded AAT study once you are settled in. Key Responsibilities You'll be involved in: Posting and allocating customer payments accurately Contacting customers by phone and email regarding outstanding invoices Resolving customer account, invoice and payment queries Sending invoices, statements, credit notes and copy documents Taking card payments over the telephone Opening and updating customer accounts Completing credit checks for new customers Raising invoices and credit notes when required Keeping records accurate within the finance system Supporting the wider finance team where needed What We're Looking For We're interested in speaking with people who have experience in accounts receivable, sales ledger, credit control or a similar finance administration role. You'll need to be confident speaking with customers, comfortable chasing payment professionally, and able to work accurately with numbers, systems and financial information. You'll likely suit this role if you are: Organised, accurate and detail-focused Confident on the telephone Comfortable managing a varied workload Numerate and able to work with Excel Positive, reliable and keen to develop within finance Happy working five days per week in an office-based role Candidates from strong customer service backgrounds may also be considered, particularly if you are confident with customers, good with numbers and interested in building a finance career. Why Join? This is a good opportunity to join a stable, non-corporate business with a flat structure, friendly culture and a manager who is described as supportive and hands-on. You'll be part of a close team where your work has a clear purpose: keeping customer accounts accurate, supporting cash collection and helping the wider finance function run smoothly. The package includes a salary of 28,000- 32,000, 25 days' holiday plus bank holidays, and potential funded AAT development after around six months. Some flexibility may also be available around personal commitments, such as school pick-up. If you're interested in learning more, we'd be happy to have a confidential conversation.
Reception & Office Support Coordinator Pay Rate - 13 per hr. via PAYE Contract Length - 1 months (Possibility of Extension) Location: St Albans, Hertfordshire, AL1 Overview Our client is seeking a friendly, proactive, and hands-on individual to join their new office in a Reception & Office Support role. This position goes beyond traditional reception duties and will play a key role in creating a welcoming, organised, and well-functioning workplace. Key Responsibilities Greet visitors and provide a professional front-of-house experience. Support new employees by showing them around the building and helping them settle into the office environment. Assist with office setup and organisation, including moving furniture and arranging workspaces as required. Monitor and replenish office supplies, stationery, and refreshments. Help maintain a tidy, safe, and organised office environment. Provide general administrative and facilities support as needed. Skills & Experience Excellent communication and interpersonal skills. Friendly, approachable, and customer-focused attitude. Ability to work independently and use initiative. Comfortable with light manual handling tasks, including moving office furniture. Strong organisational skills and attention to detail. Previous reception, office support, or facilities experience is desirable but not essential. This is an excellent opportunity for someone who enjoys variety in their role and wants to help shape the day-to-day operation of a growing office. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 11, 2026
Seasonal
Reception & Office Support Coordinator Pay Rate - 13 per hr. via PAYE Contract Length - 1 months (Possibility of Extension) Location: St Albans, Hertfordshire, AL1 Overview Our client is seeking a friendly, proactive, and hands-on individual to join their new office in a Reception & Office Support role. This position goes beyond traditional reception duties and will play a key role in creating a welcoming, organised, and well-functioning workplace. Key Responsibilities Greet visitors and provide a professional front-of-house experience. Support new employees by showing them around the building and helping them settle into the office environment. Assist with office setup and organisation, including moving furniture and arranging workspaces as required. Monitor and replenish office supplies, stationery, and refreshments. Help maintain a tidy, safe, and organised office environment. Provide general administrative and facilities support as needed. Skills & Experience Excellent communication and interpersonal skills. Friendly, approachable, and customer-focused attitude. Ability to work independently and use initiative. Comfortable with light manual handling tasks, including moving office furniture. Strong organisational skills and attention to detail. Previous reception, office support, or facilities experience is desirable but not essential. This is an excellent opportunity for someone who enjoys variety in their role and wants to help shape the day-to-day operation of a growing office. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Project Support Coordinator Location: Battle Salary: £32,300 per annum Hours: Monday to Thursday 9:00am to 5:00pm, Friday 8:00am to 4:00pm Contract Type: Permanent, Full Time Are you an organised Project Support Coordinator, Project Administrator or Project Coordinator looking for your next career opportunity? Do you enjoy working in a fast-paced environment where no two days are the same? Vector Recruitment Solutions are recruiting on behalf of our client, a growing specialist contractor delivering major utilities projects across the South of England. This is a fantastic opportunity to join a friendly and professional team where you'll play a key role in supporting projects from planning through to completion, ensuring everything runs smoothly behind the scenes. The Role Working closely with Project Managers, Operations and site teams, you'll provide essential project and administrative support across a range of drainage and infrastructure projects. Your responsibilities will include: Supporting the planning and coordination of multiple projects Maintaining project schedules, trackers and progress reports Coordinating communication between site teams, subcontractors, suppliers and clients Managing project documentation, permits, drawings and document control Organising meetings, site visits and project logistics Assisting with purchase orders, cost tracking and project reporting Supporting health & safety documentation and maintaining accurate project records About You Previous experience in a Project Support, Project Coordination, Project Administration, Scheduling or similar administrative role Excellent organisational skills with the ability to manage multiple priorities Strong attention to detail and a methodical approach Excellent communication and customer service skills Good Microsoft Office skills, particularly Excel, Word and Outlook A positive attitude and willingness to learn Experience within utilities, construction, civil engineering, infrastructure or another project-based environment would be advantageous but isn't essential. What's on Offer? £32,300 per annum Monday to Thursday 9:00am to 5:00pm, Friday 8:00am to 4:00pm Pension scheme and company benefits Ongoing training and genuine career progression opportunities This is an excellent opportunity for an organised Project Support Coordinator, Project Administrator or Project Coordinator looking to build a long-term career with a growing specialist contractor. Apply today or contact Lauren at Vector Recruitment Solutions on (phone number removed) for a confidential discussion
Aug 11, 2026
Full time
Project Support Coordinator Location: Battle Salary: £32,300 per annum Hours: Monday to Thursday 9:00am to 5:00pm, Friday 8:00am to 4:00pm Contract Type: Permanent, Full Time Are you an organised Project Support Coordinator, Project Administrator or Project Coordinator looking for your next career opportunity? Do you enjoy working in a fast-paced environment where no two days are the same? Vector Recruitment Solutions are recruiting on behalf of our client, a growing specialist contractor delivering major utilities projects across the South of England. This is a fantastic opportunity to join a friendly and professional team where you'll play a key role in supporting projects from planning through to completion, ensuring everything runs smoothly behind the scenes. The Role Working closely with Project Managers, Operations and site teams, you'll provide essential project and administrative support across a range of drainage and infrastructure projects. Your responsibilities will include: Supporting the planning and coordination of multiple projects Maintaining project schedules, trackers and progress reports Coordinating communication between site teams, subcontractors, suppliers and clients Managing project documentation, permits, drawings and document control Organising meetings, site visits and project logistics Assisting with purchase orders, cost tracking and project reporting Supporting health & safety documentation and maintaining accurate project records About You Previous experience in a Project Support, Project Coordination, Project Administration, Scheduling or similar administrative role Excellent organisational skills with the ability to manage multiple priorities Strong attention to detail and a methodical approach Excellent communication and customer service skills Good Microsoft Office skills, particularly Excel, Word and Outlook A positive attitude and willingness to learn Experience within utilities, construction, civil engineering, infrastructure or another project-based environment would be advantageous but isn't essential. What's on Offer? £32,300 per annum Monday to Thursday 9:00am to 5:00pm, Friday 8:00am to 4:00pm Pension scheme and company benefits Ongoing training and genuine career progression opportunities This is an excellent opportunity for an organised Project Support Coordinator, Project Administrator or Project Coordinator looking to build a long-term career with a growing specialist contractor. Apply today or contact Lauren at Vector Recruitment Solutions on (phone number removed) for a confidential discussion
Commercial Support Administrator Location: Hybrid/Office based in FK12 5DQ Salary: £28,000-£31,500 per annum (depending on experience) plus benefits Contract: Permanent, Full time Hours: Monday to Friday 9.00am 5.00pm (Flexibility as required) At Accubio Ltd, we develop and produce innovative diagnostic technologies that make a real difference to global healthcare. We re looking for a customer service focused individual looking to join our team as a Commercial Support Coordinator, Responsible for supporting wide range of commercial activities to drive business growth whilst ensuring delivery of customer requirements and products are achieved. Why this role matters: As our Customer Service team, you ll play a key role in ensuring delivery of products and be part of a growing global company and help shape our Customer Services! You ll be joining a collaborative and supportive team who are driven to make a positive difference to peoples healthcare. Full training will be provided to support you grow in the role. What you ll be doing: Your day-to-day will be varied coordinating the fulfilment of customer orders through accurate and timely sales order processing, liaison with other departments to ensure customers expectations and standards are achieved, and for expeditious despatch of sales orders, raw materials and equipment. Manage customer transactions and provide support in a wide range of commercial activities to drive business growth Key responsibilities include: • Process customer orders from receipt through to shipping and invoicing using NetSuite ERP, ensuring accurate and timely documentation. • Coordinate orders, stock allocation and customer requirements to ensure on-time, in-full delivery. • Maintain strong relationships with customers, logistics providers, freight companies and internal departments across global operations. • Book and manage export consignments with forwarders and couriers, resolving any issues that arise during transit. • Support sales teams with product availability, freight costs, quotations and general administrative requirements. • Maintain accurate order information to support effective planning. • Handle customer enquiries, orders and shared inboxes, ensuring technical queries and complaints are directed appropriately. • Participate in customer and departmental meetings and liaise with sister companies to ensure customer requirements are met. • Identify opportunities to improve processes and support the implementation of positive change. • Ensure all activities comply with company SOPs, quality standards, procedures and health & safety requirements. What you bring: The ideal candidate will have customer service experience having worked in sales order processing, control and delivery role along with ability to manage customer needs. Essential: • Experience in an office administration role • Regular/competent user of MS 365 (outlook, word, excel, adobe, teams) • Purchase order transactions and invoicing experience • Customer service focused • Flexible • Clear written and verbal communication skills • Ability to work both independently and as part of a team • Strong organisational and time management skills • Excellent attention to detail with a methodical approach Due to the volume of applications, we are unable to respond to all applications. If you do not hear from us in four weeks, please assume that your application has been unsuccessful. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Aug 11, 2026
Full time
Commercial Support Administrator Location: Hybrid/Office based in FK12 5DQ Salary: £28,000-£31,500 per annum (depending on experience) plus benefits Contract: Permanent, Full time Hours: Monday to Friday 9.00am 5.00pm (Flexibility as required) At Accubio Ltd, we develop and produce innovative diagnostic technologies that make a real difference to global healthcare. We re looking for a customer service focused individual looking to join our team as a Commercial Support Coordinator, Responsible for supporting wide range of commercial activities to drive business growth whilst ensuring delivery of customer requirements and products are achieved. Why this role matters: As our Customer Service team, you ll play a key role in ensuring delivery of products and be part of a growing global company and help shape our Customer Services! You ll be joining a collaborative and supportive team who are driven to make a positive difference to peoples healthcare. Full training will be provided to support you grow in the role. What you ll be doing: Your day-to-day will be varied coordinating the fulfilment of customer orders through accurate and timely sales order processing, liaison with other departments to ensure customers expectations and standards are achieved, and for expeditious despatch of sales orders, raw materials and equipment. Manage customer transactions and provide support in a wide range of commercial activities to drive business growth Key responsibilities include: • Process customer orders from receipt through to shipping and invoicing using NetSuite ERP, ensuring accurate and timely documentation. • Coordinate orders, stock allocation and customer requirements to ensure on-time, in-full delivery. • Maintain strong relationships with customers, logistics providers, freight companies and internal departments across global operations. • Book and manage export consignments with forwarders and couriers, resolving any issues that arise during transit. • Support sales teams with product availability, freight costs, quotations and general administrative requirements. • Maintain accurate order information to support effective planning. • Handle customer enquiries, orders and shared inboxes, ensuring technical queries and complaints are directed appropriately. • Participate in customer and departmental meetings and liaise with sister companies to ensure customer requirements are met. • Identify opportunities to improve processes and support the implementation of positive change. • Ensure all activities comply with company SOPs, quality standards, procedures and health & safety requirements. What you bring: The ideal candidate will have customer service experience having worked in sales order processing, control and delivery role along with ability to manage customer needs. Essential: • Experience in an office administration role • Regular/competent user of MS 365 (outlook, word, excel, adobe, teams) • Purchase order transactions and invoicing experience • Customer service focused • Flexible • Clear written and verbal communication skills • Ability to work both independently and as part of a team • Strong organisational and time management skills • Excellent attention to detail with a methodical approach Due to the volume of applications, we are unable to respond to all applications. If you do not hear from us in four weeks, please assume that your application has been unsuccessful. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Service and Projects Coordinator Are you an organised and customer focused individual who enjoys coordinating projects, managing customer relationships, and ensuring services are delivered efficiently? Do you have experience in administration, scheduling, customer support, or a service coordination environment? Our well established and growing client is looking for a Service & Projects Coordinator to join their team. This is an excellent opportunity to become part of a successful organisation where you will play a key role in supporting service operations, coordinating engineers, and ensuring customers receive a professional and responsive service. Working closely with customers, engineers, suppliers, and internal departments, you will help ensure service and maintenance projects are completed smoothly, efficiently, and to a high standard. No two days will be the same, with responsibilities ranging from managing customer enquiries and updating records to coordinating engineer schedules and supporting ongoing projects. As a Service & Projects Coordinator, you will: Coordinate service and maintenance contracts and customer projects across the UK Respond to customer calls and emails in a professional and timely manner Provide regular updates to customers and ensure enquiries are followed through to resolution Process job sheets accurately and maintain up-to-date service records Update databases, spreadsheets, and internal systems to support performance tracking Prepare customer documentation, including job sheets, reports, certificates, and service paperwork Support the planning and scheduling of engineer workloads and appointments Liaise with engineers to ensure they have the correct information and resources required Assist with emergency call-outs by coordinating communication between customers and enginee Maintain accurate vehicle, job, and customer records Identify and escalate any issues, delays, or service concerns to management Liaise with suppliers to ensure engineers have the required stock and equipment Support quotations, invoicing processes, and communication with internal departments Work closely with technical, finance, and operational teams to ensure smooth service delivery Provide feedback and suggestions to improve processes and customer experience To be successful, you will have: Essential Previous experience in customer service, administration, coordination, or a similar support role Excellent communication skills with a professional telephone manner Strong organisational skills with the ability to manage multiple priorities Excellent attention to detail and accuracy when handling information and records Good IT skills, including Microsoft Office, Excel, and database systems Ability to work independently and use initiative when resolving issues A proactive approach with strong problem-solving skills The ability to build positive relationships with customers, colleagues, and external contacts Desirable Experience within a service, engineering, technical support, automotive, or project coordination environment Experience scheduling engineers or managing service requests Knowledge of CRM systems or service management software What's in it for you? Monday to Friday working hours 9.00am - 5.00pm Permanent position within a growing business Opportunity to develop within a supportive team environment Company benefits package Free on-site parking Training and development opportunities If you are a reliable, organised, and customer focused individual who enjoys coordinating people and processes, we would love to hear from you. Apply today to join a business where your contribution will help deliver an exceptional service experience for customers across the UK.
Aug 11, 2026
Full time
Service and Projects Coordinator Are you an organised and customer focused individual who enjoys coordinating projects, managing customer relationships, and ensuring services are delivered efficiently? Do you have experience in administration, scheduling, customer support, or a service coordination environment? Our well established and growing client is looking for a Service & Projects Coordinator to join their team. This is an excellent opportunity to become part of a successful organisation where you will play a key role in supporting service operations, coordinating engineers, and ensuring customers receive a professional and responsive service. Working closely with customers, engineers, suppliers, and internal departments, you will help ensure service and maintenance projects are completed smoothly, efficiently, and to a high standard. No two days will be the same, with responsibilities ranging from managing customer enquiries and updating records to coordinating engineer schedules and supporting ongoing projects. As a Service & Projects Coordinator, you will: Coordinate service and maintenance contracts and customer projects across the UK Respond to customer calls and emails in a professional and timely manner Provide regular updates to customers and ensure enquiries are followed through to resolution Process job sheets accurately and maintain up-to-date service records Update databases, spreadsheets, and internal systems to support performance tracking Prepare customer documentation, including job sheets, reports, certificates, and service paperwork Support the planning and scheduling of engineer workloads and appointments Liaise with engineers to ensure they have the correct information and resources required Assist with emergency call-outs by coordinating communication between customers and enginee Maintain accurate vehicle, job, and customer records Identify and escalate any issues, delays, or service concerns to management Liaise with suppliers to ensure engineers have the required stock and equipment Support quotations, invoicing processes, and communication with internal departments Work closely with technical, finance, and operational teams to ensure smooth service delivery Provide feedback and suggestions to improve processes and customer experience To be successful, you will have: Essential Previous experience in customer service, administration, coordination, or a similar support role Excellent communication skills with a professional telephone manner Strong organisational skills with the ability to manage multiple priorities Excellent attention to detail and accuracy when handling information and records Good IT skills, including Microsoft Office, Excel, and database systems Ability to work independently and use initiative when resolving issues A proactive approach with strong problem-solving skills The ability to build positive relationships with customers, colleagues, and external contacts Desirable Experience within a service, engineering, technical support, automotive, or project coordination environment Experience scheduling engineers or managing service requests Knowledge of CRM systems or service management software What's in it for you? Monday to Friday working hours 9.00am - 5.00pm Permanent position within a growing business Opportunity to develop within a supportive team environment Company benefits package Free on-site parking Training and development opportunities If you are a reliable, organised, and customer focused individual who enjoys coordinating people and processes, we would love to hear from you. Apply today to join a business where your contribution will help deliver an exceptional service experience for customers across the UK.
Engineering Service Coordinator Location: Wakefield, WF2 Fully Office Based Hours: Monday to Friday, 08 00 Salary: £28,000 £32,000 We are looking for an experienced Engineering Service Coordinator to join a busy, fast-paced service operation based in Wakefield. This is a hands-on coordination role where you will be responsible for managing engineers, organising their schedules and allocating jobs across a range of industrial and commercial sites . You will need to be comfortable working in a reactive environment, managing changing priorities and making sure engineers are in the right place, at the right time, with the right information. You will coordinate three key areas of the business: PPM (planned preventative maintenance), reactive service and installations. Key Responsibilities Manage and coordinate a team of field engineers, including their daily schedules, workloads and availability. Plan and allocate engineers to planned maintenance, reactive call-outs and installation jobs across industrial and commercial sites. Manage engineer diaries, appointments and travel to ensure resources are used efficiently. Respond quickly to urgent jobs and changing client requirements, regularly rescheduling engineers when priorities change. Act as a key point of contact for clients, providing professional, proactive and timely updates. Coordinate reactive repairs from initial client call through to engineer attendance and completion. Plan and schedule PPM works, ensuring maintenance is completed within agreed timescales. Coordinate installation works, including site surveys, quotations, purchasing and subcontractor requirements. Liaise closely with engineers to ensure they have the correct job details, parts, equipment and access information. Coordinate suppliers and subcontractors where required. Monitor outstanding jobs and ensure works are completed and closed down correctly. Work closely with the sales and purchasing teams to ensure a smooth service from quotation through to completion. Maintain accurate records of jobs, engineer activity and client requirements. Manage competing priorities while maintaining excellent customer service. Ensure work is delivered efficiently and with commercial awareness, protecting margins wherever possible. What We're Looking For We are looking for someone who has previous experience coordinating or scheduling engineers . You must be confident managing multiple engineers and their diaries, allocating jobs and dealing with last-minute changes in a busy service environment. You will ideally have: Proven experience in engineering, field service, maintenance or technical scheduling . Experience managing engineer workloads, diaries and job allocation . Experience scheduling engineers to customer sites, ideally within an industrial, commercial, facilities, engineering or maintenance environment . Strong organisational skills and the ability to prioritise effectively. Experience working in a reactive, deadline-driven environment. Excellent communication skills and confidence dealing with both engineers and customers. The ability to remain calm and make decisions when priorities change. Good commercial awareness and an understanding of costs, margins and efficient resource planning. Strong attention to detail and excellent administration skills. Suitable Backgrounds This role could suit someone who has previously worked as a: Engineering Coordinator Engineering Scheduler Service Coordinator Service Scheduler Maintenance Coordinator Maintenance Scheduler Field Service Coordinator Field Engineer Scheduler Service Delivery Coordinator Contract Coordinator Engineering Planner Resource Planner Experience directly coordinating field engineers is essential . This is not a general administration role you will be responsible for managing engineer schedules, allocating work and ensuring jobs are delivered efficiently. Why Join? This is a key role within a busy service-based business where every day brings different challenges. You'll have real responsibility for the successful deployment of engineers and the delivery of work to customers, with the opportunity to make a genuine impact on service levels and operational efficiency. If you're an experienced Engineering Coordinator, Service Scheduler or Maintenance Coordinator who enjoys working at pace, managing engineers and solving problems, we'd love to hear from you. Apply now to become part of the team. If you have any further questions, please contact Shannon Clough at Interaction Leeds on (phone number removed) or (url removed) . INDLEE
Aug 11, 2026
Full time
Engineering Service Coordinator Location: Wakefield, WF2 Fully Office Based Hours: Monday to Friday, 08 00 Salary: £28,000 £32,000 We are looking for an experienced Engineering Service Coordinator to join a busy, fast-paced service operation based in Wakefield. This is a hands-on coordination role where you will be responsible for managing engineers, organising their schedules and allocating jobs across a range of industrial and commercial sites . You will need to be comfortable working in a reactive environment, managing changing priorities and making sure engineers are in the right place, at the right time, with the right information. You will coordinate three key areas of the business: PPM (planned preventative maintenance), reactive service and installations. Key Responsibilities Manage and coordinate a team of field engineers, including their daily schedules, workloads and availability. Plan and allocate engineers to planned maintenance, reactive call-outs and installation jobs across industrial and commercial sites. Manage engineer diaries, appointments and travel to ensure resources are used efficiently. Respond quickly to urgent jobs and changing client requirements, regularly rescheduling engineers when priorities change. Act as a key point of contact for clients, providing professional, proactive and timely updates. Coordinate reactive repairs from initial client call through to engineer attendance and completion. Plan and schedule PPM works, ensuring maintenance is completed within agreed timescales. Coordinate installation works, including site surveys, quotations, purchasing and subcontractor requirements. Liaise closely with engineers to ensure they have the correct job details, parts, equipment and access information. Coordinate suppliers and subcontractors where required. Monitor outstanding jobs and ensure works are completed and closed down correctly. Work closely with the sales and purchasing teams to ensure a smooth service from quotation through to completion. Maintain accurate records of jobs, engineer activity and client requirements. Manage competing priorities while maintaining excellent customer service. Ensure work is delivered efficiently and with commercial awareness, protecting margins wherever possible. What We're Looking For We are looking for someone who has previous experience coordinating or scheduling engineers . You must be confident managing multiple engineers and their diaries, allocating jobs and dealing with last-minute changes in a busy service environment. You will ideally have: Proven experience in engineering, field service, maintenance or technical scheduling . Experience managing engineer workloads, diaries and job allocation . Experience scheduling engineers to customer sites, ideally within an industrial, commercial, facilities, engineering or maintenance environment . Strong organisational skills and the ability to prioritise effectively. Experience working in a reactive, deadline-driven environment. Excellent communication skills and confidence dealing with both engineers and customers. The ability to remain calm and make decisions when priorities change. Good commercial awareness and an understanding of costs, margins and efficient resource planning. Strong attention to detail and excellent administration skills. Suitable Backgrounds This role could suit someone who has previously worked as a: Engineering Coordinator Engineering Scheduler Service Coordinator Service Scheduler Maintenance Coordinator Maintenance Scheduler Field Service Coordinator Field Engineer Scheduler Service Delivery Coordinator Contract Coordinator Engineering Planner Resource Planner Experience directly coordinating field engineers is essential . This is not a general administration role you will be responsible for managing engineer schedules, allocating work and ensuring jobs are delivered efficiently. Why Join? This is a key role within a busy service-based business where every day brings different challenges. You'll have real responsibility for the successful deployment of engineers and the delivery of work to customers, with the opportunity to make a genuine impact on service levels and operational efficiency. If you're an experienced Engineering Coordinator, Service Scheduler or Maintenance Coordinator who enjoys working at pace, managing engineers and solving problems, we'd love to hear from you. Apply now to become part of the team. If you have any further questions, please contact Shannon Clough at Interaction Leeds on (phone number removed) or (url removed) . INDLEE
Join a stable, supportive business where you ll keep purchasing and returns organised, resolve issues, support customers and progress your career. Purchasing and Returns Administrator Welwyn Garden City, AL7 £26,500 to £28,000, depending on experience Full-time, Permanent Monday to Friday, 8.30am to 5.15pm No weekends or bank holiday working Be the person who keeps everything organised, moving and under control. Barco is a well-established business with over 40 years experience supplying plumbing and heating merchants. Following an internal promotion, we are looking for a confident and highly organised Purchasing & Returns Administrator to join our commercial department. This is a varied customer service and administration role where you ll coordinate returns, communicate with customers and suppliers, resolve issues and help keep purchasing processes running smoothly. You ll receive full training and ongoing support, working as part of a small, close-knit team alongside sales, purchasing, accounts, goods-in and management. This is an important role for someone who enjoys taking ownership, keeping track of the detail and ensuring every issue reaches a clear resolution. What s in it for you £26,500 to £28,000, depending on experience Annual bonus, based on company and individual performance Monday to Friday, 8.30am to 5.15pm No weekends or bank holiday working 25 days holiday plus bank holidays after probation Life insurance at three times your salary Wellbeing support, including 24-hour counselling and private GP access Free parking Short walk from Welwyn Garden City station and town centre bus services Full training and ongoing support A genuine opportunity to progress within the business What you ll be doing You ll help keep Barco s purchasing and returns activity organised and streamlined, acting as a key point of contact for customers, suppliers and colleagues. Returns Managing the returns process from initial customer contact through to resolution Speaking with customers about returns, faulty items and damaged goods Liaising and negotiating with suppliers to achieve fair and practical outcomes Inspecting returned goods and maintaining accurate records Raising claims with carrier services for damaged or missing items Keeping customers informed throughout the process Purchasing Supporting the commercial and buying team with day-to-day administration Chasing suppliers for delivery dates and updating internal teams Working with goods-in and accounts to resolve delivery discrepancies promptly Keeping records and outstanding actions organised and up to date Helping ensure processes remain efficient and nothing is overlooked What we re looking for You don t need to arrive as the finished article. Barco is more interested in finding someone with the right attitude, confidence and willingness to learn. You ll need to be: Highly organised and able to manage several tasks at once A clear and confident communicator, particularly over the telephone Comfortable dealing with both customers and suppliers Confident negotiating and working towards practical solutions Committed to delivering excellent customer service Proactive, dependable and willing to take ownership Calm under pressure, with strong attention to detail Positive, professional and comfortable working as part of a close-knit team Previous experience in purchasing, returns, customer service, account management or administration would be helpful, but it is not essential. Full training will be provided for the right person. Why join Barco? Barco is an established and respected business with over 40 years experience in its market. You ll be joining a stable and supportive company where good people are recognised and given the opportunity to progress. This vacancy has arisen through internal promotion, making it a genuine opportunity to build a long-term career within the business. Apply now If you enjoy keeping things organised, communicating with confidence and making sure customers receive an excellent service, we d love to hear from you. Applicants must already have the right to work in the UK. Barco is unable to offer visa sponsorship for this role. No recruitment agencies, please. This role may suit candidates with experience as a Purchasing Assistant, Procurement Administrator, Returns Administrator, Customer Service Administrator, Logistics Coordinator, Service Coordinator, Stock Administrator or Administration Assistant.
Aug 11, 2026
Full time
Join a stable, supportive business where you ll keep purchasing and returns organised, resolve issues, support customers and progress your career. Purchasing and Returns Administrator Welwyn Garden City, AL7 £26,500 to £28,000, depending on experience Full-time, Permanent Monday to Friday, 8.30am to 5.15pm No weekends or bank holiday working Be the person who keeps everything organised, moving and under control. Barco is a well-established business with over 40 years experience supplying plumbing and heating merchants. Following an internal promotion, we are looking for a confident and highly organised Purchasing & Returns Administrator to join our commercial department. This is a varied customer service and administration role where you ll coordinate returns, communicate with customers and suppliers, resolve issues and help keep purchasing processes running smoothly. You ll receive full training and ongoing support, working as part of a small, close-knit team alongside sales, purchasing, accounts, goods-in and management. This is an important role for someone who enjoys taking ownership, keeping track of the detail and ensuring every issue reaches a clear resolution. What s in it for you £26,500 to £28,000, depending on experience Annual bonus, based on company and individual performance Monday to Friday, 8.30am to 5.15pm No weekends or bank holiday working 25 days holiday plus bank holidays after probation Life insurance at three times your salary Wellbeing support, including 24-hour counselling and private GP access Free parking Short walk from Welwyn Garden City station and town centre bus services Full training and ongoing support A genuine opportunity to progress within the business What you ll be doing You ll help keep Barco s purchasing and returns activity organised and streamlined, acting as a key point of contact for customers, suppliers and colleagues. Returns Managing the returns process from initial customer contact through to resolution Speaking with customers about returns, faulty items and damaged goods Liaising and negotiating with suppliers to achieve fair and practical outcomes Inspecting returned goods and maintaining accurate records Raising claims with carrier services for damaged or missing items Keeping customers informed throughout the process Purchasing Supporting the commercial and buying team with day-to-day administration Chasing suppliers for delivery dates and updating internal teams Working with goods-in and accounts to resolve delivery discrepancies promptly Keeping records and outstanding actions organised and up to date Helping ensure processes remain efficient and nothing is overlooked What we re looking for You don t need to arrive as the finished article. Barco is more interested in finding someone with the right attitude, confidence and willingness to learn. You ll need to be: Highly organised and able to manage several tasks at once A clear and confident communicator, particularly over the telephone Comfortable dealing with both customers and suppliers Confident negotiating and working towards practical solutions Committed to delivering excellent customer service Proactive, dependable and willing to take ownership Calm under pressure, with strong attention to detail Positive, professional and comfortable working as part of a close-knit team Previous experience in purchasing, returns, customer service, account management or administration would be helpful, but it is not essential. Full training will be provided for the right person. Why join Barco? Barco is an established and respected business with over 40 years experience in its market. You ll be joining a stable and supportive company where good people are recognised and given the opportunity to progress. This vacancy has arisen through internal promotion, making it a genuine opportunity to build a long-term career within the business. Apply now If you enjoy keeping things organised, communicating with confidence and making sure customers receive an excellent service, we d love to hear from you. Applicants must already have the right to work in the UK. Barco is unable to offer visa sponsorship for this role. No recruitment agencies, please. This role may suit candidates with experience as a Purchasing Assistant, Procurement Administrator, Returns Administrator, Customer Service Administrator, Logistics Coordinator, Service Coordinator, Stock Administrator or Administration Assistant.
Are you an organised and proactive administrator who enjoys variety? This is an excellent opportunity to join a small team in Telford where no two days are quite the same. We are looking for an all rounder who is happy to get involved, pick up additional responsibilities and support different areas of the business. You do not need to know everything from day one. What matters is that you are inquisitive, willing to learn and keen to build a long term career. This role would suit someone who has worked in a small business or manufacturing environment and is used to wearing different hats, helping colleagues and getting involved wherever they are needed. You will work closely with the Site Manager and support production planning, purchasing, shipping, maintenance, quality, health and safety and general administration. The role This is a varied position with responsibility across several areas of the site. You will be involved in production scheduling, purchasing, administration, quality, health and safety, maintenance and shipping support, giving you the opportunity to develop a broad understanding of manufacturing operations. You will be part of a small team, so being someone who gets involved, asks questions and is happy to take on additional tasks will be important. The role would particularly suit someone who is looking for a long term career opportunity and wants to develop their skills and responsibilities over time. What will you be doing? • Schedule daily production work orders and communicate requirements to the relevant departments • Purchase raw materials based on production requirements • Purchase non raw materials and site requirements including PPE and contracts • Complete job close out activities for production work orders • Support quality, health, safety and environmental activities and carry out weekly audits • Manage repair and maintenance requirements and keep records up to date • Issue monthly maintenance tasks and ensure they are completed and logged • Provide daily support and cover for the shipping function • Maintain accurate records and data across different areas of the business • Work closely with production, warehouse, quality, shipping, administration, QSE, HR and sales • Liaise with suppliers and customers when required • Support additional projects and tasks assigned by management • Get involved across the wider site and learn new responsibilities as your knowledge develops What are we looking for? We are looking for someone who is more than just an administrator. You will be an all rounder who enjoys variety, is comfortable switching between different tasks and is not afraid to get stuck in. You may currently be working as an Administrator, Manufacturing Administrator, Production Administrator, Purchasing Administrator, Planning Administrator, Operations Administrator, Office Administrator, Sales Administrator or Production Coordinator. Experience in a manufacturing environment would be highly beneficial, particularly where you have had exposure to several different areas of the business. You will need: • Previous experience working in a manufacturing or operational environment • Strong administration and organisational skills • Excellent attention to detail • Good communication and teamwork skills • The ability to manage multiple priorities and change direction when required • Good computer skills and confidence working with data • A willingness to learn new systems and processes • An inquisitive approach and a genuine desire to understand how things work • The confidence to ask questions and get involved • A flexible attitude towards picking up additional tasks and responsibilities Hours and package Location: Telford Hours: 8:30am to 5:00pm Salary: Up to £35,000 per annum Holidays: Annual leave is taken during company shutdown periods This is an excellent opportunity for an adaptable administrator, manufacturing administrator or operations support professional who wants to develop their career within a busy manufacturing environment. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Aug 11, 2026
Full time
Are you an organised and proactive administrator who enjoys variety? This is an excellent opportunity to join a small team in Telford where no two days are quite the same. We are looking for an all rounder who is happy to get involved, pick up additional responsibilities and support different areas of the business. You do not need to know everything from day one. What matters is that you are inquisitive, willing to learn and keen to build a long term career. This role would suit someone who has worked in a small business or manufacturing environment and is used to wearing different hats, helping colleagues and getting involved wherever they are needed. You will work closely with the Site Manager and support production planning, purchasing, shipping, maintenance, quality, health and safety and general administration. The role This is a varied position with responsibility across several areas of the site. You will be involved in production scheduling, purchasing, administration, quality, health and safety, maintenance and shipping support, giving you the opportunity to develop a broad understanding of manufacturing operations. You will be part of a small team, so being someone who gets involved, asks questions and is happy to take on additional tasks will be important. The role would particularly suit someone who is looking for a long term career opportunity and wants to develop their skills and responsibilities over time. What will you be doing? • Schedule daily production work orders and communicate requirements to the relevant departments • Purchase raw materials based on production requirements • Purchase non raw materials and site requirements including PPE and contracts • Complete job close out activities for production work orders • Support quality, health, safety and environmental activities and carry out weekly audits • Manage repair and maintenance requirements and keep records up to date • Issue monthly maintenance tasks and ensure they are completed and logged • Provide daily support and cover for the shipping function • Maintain accurate records and data across different areas of the business • Work closely with production, warehouse, quality, shipping, administration, QSE, HR and sales • Liaise with suppliers and customers when required • Support additional projects and tasks assigned by management • Get involved across the wider site and learn new responsibilities as your knowledge develops What are we looking for? We are looking for someone who is more than just an administrator. You will be an all rounder who enjoys variety, is comfortable switching between different tasks and is not afraid to get stuck in. You may currently be working as an Administrator, Manufacturing Administrator, Production Administrator, Purchasing Administrator, Planning Administrator, Operations Administrator, Office Administrator, Sales Administrator or Production Coordinator. Experience in a manufacturing environment would be highly beneficial, particularly where you have had exposure to several different areas of the business. You will need: • Previous experience working in a manufacturing or operational environment • Strong administration and organisational skills • Excellent attention to detail • Good communication and teamwork skills • The ability to manage multiple priorities and change direction when required • Good computer skills and confidence working with data • A willingness to learn new systems and processes • An inquisitive approach and a genuine desire to understand how things work • The confidence to ask questions and get involved • A flexible attitude towards picking up additional tasks and responsibilities Hours and package Location: Telford Hours: 8:30am to 5:00pm Salary: Up to £35,000 per annum Holidays: Annual leave is taken during company shutdown periods This is an excellent opportunity for an adaptable administrator, manufacturing administrator or operations support professional who wants to develop their career within a busy manufacturing environment. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Food/ Specification Technologist Role Description: Reporting to the Technical Services Manager, you will be responsible for managing customer specifications, product labelling and packaging artwork to ensure compliance with food legislation, customer requirements and company standards. Working closely with the Technical, NPD, Sales and Operations teams, you will support new product launches, maintain accurate technical documentation and provide technical support to customers while ensuring the highest standards of food safety, quality, legality and compliance are maintained. Key Responsibilities for an Interim Role: Complete the generation of new customer specifications and complete customer portals with all customer requirements. Deal with Technical Customer Service queries, responding in a timely and professional manner and supporting key customer accounts as required. To sign off artwork in accordance with legal requirements. Be part of the new product development process, ensuring full compliance to technical standards. Be competent to cover the generation of labels in the absence of our NPD and project coordinator. Support and manage NPD, trials and sample processes including managing and supporting shelf-life validation processes. Supporting customer COP requirements and gap analysis. Support and complete complaint investigations via the non-conformance process. Additional tasks as required. Key Responsibilities of a Permanent Role: Carry out Monthly Traceability & Mass Balance Audits. Member of Internal Audit Team (carry out assigned audits) Supporting the Food Safety & Quality Management System maintenance. Weekly export documentation and lead Vet visits. To Deputise for the Technical Services & Compliance Manager as required. Support with implementation of new processes in alignment with the EFSQMS. Be an integral member of the team during external audits for traceability/mass balance, supplier approval and other areas as required. Be involved in supporting and actioning non-conformances and corrective action plans where applicable. The ideal candidate: The ideal candidate must have: Food related qualification or relevant industry experience. Previous experience of working within a compliance and standards driven environment BRC Knowledge of food legislation. Legal labelling trained to approval label and artwork. High levels of attention to detail. Food Safety Level 3. HACCP Level 3. Understanding of microbiology and nutrition. Experience within a similar role in FMCG. An understanding of the operational side of Food Manufacturing. Salary is 30-35k & Working hours are 9am-5pm (Flexible Start from 8am)
Aug 11, 2026
Full time
Food/ Specification Technologist Role Description: Reporting to the Technical Services Manager, you will be responsible for managing customer specifications, product labelling and packaging artwork to ensure compliance with food legislation, customer requirements and company standards. Working closely with the Technical, NPD, Sales and Operations teams, you will support new product launches, maintain accurate technical documentation and provide technical support to customers while ensuring the highest standards of food safety, quality, legality and compliance are maintained. Key Responsibilities for an Interim Role: Complete the generation of new customer specifications and complete customer portals with all customer requirements. Deal with Technical Customer Service queries, responding in a timely and professional manner and supporting key customer accounts as required. To sign off artwork in accordance with legal requirements. Be part of the new product development process, ensuring full compliance to technical standards. Be competent to cover the generation of labels in the absence of our NPD and project coordinator. Support and manage NPD, trials and sample processes including managing and supporting shelf-life validation processes. Supporting customer COP requirements and gap analysis. Support and complete complaint investigations via the non-conformance process. Additional tasks as required. Key Responsibilities of a Permanent Role: Carry out Monthly Traceability & Mass Balance Audits. Member of Internal Audit Team (carry out assigned audits) Supporting the Food Safety & Quality Management System maintenance. Weekly export documentation and lead Vet visits. To Deputise for the Technical Services & Compliance Manager as required. Support with implementation of new processes in alignment with the EFSQMS. Be an integral member of the team during external audits for traceability/mass balance, supplier approval and other areas as required. Be involved in supporting and actioning non-conformances and corrective action plans where applicable. The ideal candidate: The ideal candidate must have: Food related qualification or relevant industry experience. Previous experience of working within a compliance and standards driven environment BRC Knowledge of food legislation. Legal labelling trained to approval label and artwork. High levels of attention to detail. Food Safety Level 3. HACCP Level 3. Understanding of microbiology and nutrition. Experience within a similar role in FMCG. An understanding of the operational side of Food Manufacturing. Salary is 30-35k & Working hours are 9am-5pm (Flexible Start from 8am)
We are recruiting travel and medical Assistance Coordinators to join our International Medical Assistance team based in Esher, UK. In the Assistance Coordinator role, no two days will be the same; whether you are dealing with a road traffic accident in Uganda, a case of food poisoning in Auckland or a heart attack in Beijing, you will be dealing with people in need, impacting their lives. If you are looking for an exciting role, where you will be making a difference every day, then please read on. About The Role As an Assistance Coordinator, your will be providing excellent customer service as part of a fast-paced and diverse team. You will be providing support and advice to our customers who require assistance for medical situations that may arise anywhere in the world. We ensure members receive the medically necessary care, guiding them through the appropriate processes and, in liaison with a range of professionals put care plans in place which may include; arranging treatment locally, facilitating air ambulances or commercial flights with qualified medical escorts as necessary. Healix International provides medical and travel assistance 24/7 365 with our UK team providing service from 7am and 10pm, Monday to Sunday and our New Zealand providing the service overnight. Once fully trained there is an opportunity for hybrid working. What we are looking for: Excellent written and verbal communication skills Someone who is passionate about providing good customer service, someone who is adaptable and has an empathetic attitude A resourceful problem solver who can work under pressure Good geographical knowledge Additional languages are an advantage, but not necessary Knowledge and experience of working within the travel insurance arena is an advantage Ability to build relationships quickly, responding respectfully and positively to members' needs If you are a curious person who doesn't shy away from taking ownership and making decisions, who can remain calm under pressure and manages their time effectively, then we would love to hear from you. Required Criteria Excellent written and verbal communication skills Team work Good geographical knowledge Early, middle and late shifts, Monday to Sunday, including Bank Holidays English language, both verbal and written, to a native standard Ability to commute to the Esher office Desired Criteria Additional foreign languages Experience of working within the travel insurance business Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Starting from £27,000.00 per year
Aug 11, 2026
Full time
We are recruiting travel and medical Assistance Coordinators to join our International Medical Assistance team based in Esher, UK. In the Assistance Coordinator role, no two days will be the same; whether you are dealing with a road traffic accident in Uganda, a case of food poisoning in Auckland or a heart attack in Beijing, you will be dealing with people in need, impacting their lives. If you are looking for an exciting role, where you will be making a difference every day, then please read on. About The Role As an Assistance Coordinator, your will be providing excellent customer service as part of a fast-paced and diverse team. You will be providing support and advice to our customers who require assistance for medical situations that may arise anywhere in the world. We ensure members receive the medically necessary care, guiding them through the appropriate processes and, in liaison with a range of professionals put care plans in place which may include; arranging treatment locally, facilitating air ambulances or commercial flights with qualified medical escorts as necessary. Healix International provides medical and travel assistance 24/7 365 with our UK team providing service from 7am and 10pm, Monday to Sunday and our New Zealand providing the service overnight. Once fully trained there is an opportunity for hybrid working. What we are looking for: Excellent written and verbal communication skills Someone who is passionate about providing good customer service, someone who is adaptable and has an empathetic attitude A resourceful problem solver who can work under pressure Good geographical knowledge Additional languages are an advantage, but not necessary Knowledge and experience of working within the travel insurance arena is an advantage Ability to build relationships quickly, responding respectfully and positively to members' needs If you are a curious person who doesn't shy away from taking ownership and making decisions, who can remain calm under pressure and manages their time effectively, then we would love to hear from you. Required Criteria Excellent written and verbal communication skills Team work Good geographical knowledge Early, middle and late shifts, Monday to Sunday, including Bank Holidays English language, both verbal and written, to a native standard Ability to commute to the Esher office Desired Criteria Additional foreign languages Experience of working within the travel insurance business Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Starting from £27,000.00 per year
Customer Service Coordinator Location: Aylesford, Kent Pay Rate: £12.71 per hour - PAYE via Pertemps Hours: Monday to Friday, 9:00am to 5:00pm Contract: Temporary to Permanent Benefits: Excellent company benefits while working permanently This is an excellent opportunity for someone with strong customer service skills looking to join a growing business with long-term career prospects. The candidate needs to occasionally support warehouse or van driving operations as business needs require. Customer Service Coordinator Key Responsibilities Making outbound calls to existing customers. Processing customer orders received via telephone and email. Monitoring and managing the company inbox. Assisting customers with enquiries, issues, and open support tickets. Completing general administrative duties. Producing daily reports and updates for management. Maintaining accurate customer records and documentation. Supporting the wider team with various office-based tasks as required. Customer Service Coordinator skills and experience Must have Full UK manual Driving License Excellent communication and interpersonal skills. Good working knowledge of Microsoft Excel and Microsoft Office. Strong organisational skills and attention to detail. Ability to prioritise workload and work independently. Positive, flexible, and professional approach to work. Customer Service Coordinator - additional opportunities and requirements While this is primarily a Customer Service Coordinator role, there may be opportunities to support other areas of the business when required, including: Assisting with local deliveries using a company vehicle. Supporting warehouse operations. Receiving training to become a Forklift Truck Operator (subject to training and business requirements). Receiving training in engineering-related duties for candidates interested in developing additional skills. These duties would only form a small part of the role and would be undertaken as and when required by the business. Benefits once working permanently: 25 days of holiday + Bank Holidays + 1 day for your birthday Private Healthcare Life Insurance Employee Assistance Programme Staff shop Company pension scheme Bonus based on company performance up to 10% Chance to win holiday in UK If you are a customer-focused individual looking for a varied role with long-term potential, we'd love to hear from you. If you are interested and have more questions, please contact Pertemps Maidstone. Interviews are scheduled to take place at the end of this week.
Aug 11, 2026
Full time
Customer Service Coordinator Location: Aylesford, Kent Pay Rate: £12.71 per hour - PAYE via Pertemps Hours: Monday to Friday, 9:00am to 5:00pm Contract: Temporary to Permanent Benefits: Excellent company benefits while working permanently This is an excellent opportunity for someone with strong customer service skills looking to join a growing business with long-term career prospects. The candidate needs to occasionally support warehouse or van driving operations as business needs require. Customer Service Coordinator Key Responsibilities Making outbound calls to existing customers. Processing customer orders received via telephone and email. Monitoring and managing the company inbox. Assisting customers with enquiries, issues, and open support tickets. Completing general administrative duties. Producing daily reports and updates for management. Maintaining accurate customer records and documentation. Supporting the wider team with various office-based tasks as required. Customer Service Coordinator skills and experience Must have Full UK manual Driving License Excellent communication and interpersonal skills. Good working knowledge of Microsoft Excel and Microsoft Office. Strong organisational skills and attention to detail. Ability to prioritise workload and work independently. Positive, flexible, and professional approach to work. Customer Service Coordinator - additional opportunities and requirements While this is primarily a Customer Service Coordinator role, there may be opportunities to support other areas of the business when required, including: Assisting with local deliveries using a company vehicle. Supporting warehouse operations. Receiving training to become a Forklift Truck Operator (subject to training and business requirements). Receiving training in engineering-related duties for candidates interested in developing additional skills. These duties would only form a small part of the role and would be undertaken as and when required by the business. Benefits once working permanently: 25 days of holiday + Bank Holidays + 1 day for your birthday Private Healthcare Life Insurance Employee Assistance Programme Staff shop Company pension scheme Bonus based on company performance up to 10% Chance to win holiday in UK If you are a customer-focused individual looking for a varied role with long-term potential, we'd love to hear from you. If you are interested and have more questions, please contact Pertemps Maidstone. Interviews are scheduled to take place at the end of this week.
Project Coordinator An established and growing organisation within the construction sector is looking to appoint a Project Coordinator to join their team based in Stoke-on-Trent. This is an excellent opportunity for a highly organised individual who enjoys managing multiple projects, liaising with customers, and working across several departments to ensure projects run smoothly from initial order through to completion. The successful candidate will play a pivotal role in supporting the sales function, maintaining strong customer relationships, and ensuring project milestones are delivered on time. Key Responsibilities Provide day-to-day support to Regional Sales Managers and the wider commercial team. Coordinate projects throughout their lifecycle, from order placement to successful completion. Act as a key point of contact for customers, providing updates and resolving queries in a timely manner. Monitor project progress Liaise with internal departments Prepare quotations, project documentation, reports and customer communications. Maintain accurate records within CRM and business systems. Organise meetings, track actions and ensure follow-up activities are completed. Produce regular project updates and performance reports for management. Contribute to the ongoing improvement of internal processes and project workflows. About You To be successful in this role, you will be a proactive and organised professional with excellent communication skills and the ability to manage competing priorities in a fast-paced environment. You will ideally have: Previous experience within a Project Coordinator, Project Administrator, Sales Support or similar role. Knowledge of the construction industry, building products, or related sectors. Experience using CRM and/or ERP systems. An understanding of project delivery processes and customer requirements. Strong organisational and administrative skills with exceptional attention to detail. The ability to coordinate multiple projects and stakeholders simultaneously. A customer-focused approach and a solution-driven mindset. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office applications. Qualifications & Skills Essential GCSEs (or equivalent) including Maths and English at Grade 4/C or above. Previous experience in an administrative, sales support, customer service or project coordination environment. Strong IT literacy, including Microsoft Office applications. Desirable Degree qualification in Business, Project Management, Construction Management or a related discipline. Knowledge of construction products, systems or specifications. Familiarity with technical documentation and project-related information. Experience working with CRM or ERP platforms. What's on Offer? Competitive salary of 27,000 - 29,000. 26 days annual leave plus bank holidays. Stable Monday to Friday working hours. Opportunity to join a growing and successful business. Supportive team environment with opportunities for development and progression. If you're a highly organised coordinator who thrives on keeping projects on track and delivering excellent customer service, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 11, 2026
Full time
Project Coordinator An established and growing organisation within the construction sector is looking to appoint a Project Coordinator to join their team based in Stoke-on-Trent. This is an excellent opportunity for a highly organised individual who enjoys managing multiple projects, liaising with customers, and working across several departments to ensure projects run smoothly from initial order through to completion. The successful candidate will play a pivotal role in supporting the sales function, maintaining strong customer relationships, and ensuring project milestones are delivered on time. Key Responsibilities Provide day-to-day support to Regional Sales Managers and the wider commercial team. Coordinate projects throughout their lifecycle, from order placement to successful completion. Act as a key point of contact for customers, providing updates and resolving queries in a timely manner. Monitor project progress Liaise with internal departments Prepare quotations, project documentation, reports and customer communications. Maintain accurate records within CRM and business systems. Organise meetings, track actions and ensure follow-up activities are completed. Produce regular project updates and performance reports for management. Contribute to the ongoing improvement of internal processes and project workflows. About You To be successful in this role, you will be a proactive and organised professional with excellent communication skills and the ability to manage competing priorities in a fast-paced environment. You will ideally have: Previous experience within a Project Coordinator, Project Administrator, Sales Support or similar role. Knowledge of the construction industry, building products, or related sectors. Experience using CRM and/or ERP systems. An understanding of project delivery processes and customer requirements. Strong organisational and administrative skills with exceptional attention to detail. The ability to coordinate multiple projects and stakeholders simultaneously. A customer-focused approach and a solution-driven mindset. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office applications. Qualifications & Skills Essential GCSEs (or equivalent) including Maths and English at Grade 4/C or above. Previous experience in an administrative, sales support, customer service or project coordination environment. Strong IT literacy, including Microsoft Office applications. Desirable Degree qualification in Business, Project Management, Construction Management or a related discipline. Knowledge of construction products, systems or specifications. Familiarity with technical documentation and project-related information. Experience working with CRM or ERP platforms. What's on Offer? Competitive salary of 27,000 - 29,000. 26 days annual leave plus bank holidays. Stable Monday to Friday working hours. Opportunity to join a growing and successful business. Supportive team environment with opportunities for development and progression. If you're a highly organised coordinator who thrives on keeping projects on track and delivering excellent customer service, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Service Controller Keep engineers moving. Keep customers happy. Are you an organised Service Controller or Service Coordinator who thrives in a fast-paced environment? Do you enjoy juggling priorities, solving problems and ensuring customers receive outstanding service? We're recruiting on behalf of a well-established engineering business that supplies and supports specialist equipment across the UK. Due to continued growth, they are looking for a proactive Service Controller to become a key member of their customer support team. This is an excellent opportunity to join a stable organisation where no two days are the same and where you'll play a vital role in coordinating engineers, supporting customers and ensuring service operations run smoothly. The Role As Service Controller, you'll be the central point of contact between customers, field engineers and internal departments. You'll be responsible for planning engineer workloads, coordinating service activity and ensuring customers receive timely updates throughout the repair and maintenance process. Key Responsibilities Coordinate and schedule field engineers to maximise efficiency and customer satisfaction. Manage incoming service requests via telephone and email. Prioritise breakdowns and maintenance calls in line with customer commitments. Liaise with customers regarding service updates and technical enquiries. Coordinate parts availability and ensure engineers have the correct equipment for each job. Monitor outstanding service jobs and proactively resolve delays. Raise quotations and invoices accurately and within agreed timescales. Maintain accurate service records and administrative documentation. Support continuous improvement across the service function. About You You'll be highly organised, enjoy working in a busy environment and have excellent communication skills. You'll ideally have: Previous experience within a Service Controller, Service Coordinator or Engineering Scheduler position. Experience planning engineers or coordinating field service activity. Strong organisational and multitasking skills. Excellent customer service and communication abilities. Good IT skills, with experience using ERP or service management systems advantageous. The ability to remain calm under pressure whilst managing multiple priorities. What's on Offer? Join a successful and growing engineering business. Varied and fast-paced role with genuine responsibility. Supportive team environment. Long-term career development opportunities. Competitive salary and benefits package. If you're an organised service professional who enjoys coordinating people, solving problems and delivering excellent customer service, we'd love to hear from you. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
Aug 11, 2026
Full time
Service Controller Keep engineers moving. Keep customers happy. Are you an organised Service Controller or Service Coordinator who thrives in a fast-paced environment? Do you enjoy juggling priorities, solving problems and ensuring customers receive outstanding service? We're recruiting on behalf of a well-established engineering business that supplies and supports specialist equipment across the UK. Due to continued growth, they are looking for a proactive Service Controller to become a key member of their customer support team. This is an excellent opportunity to join a stable organisation where no two days are the same and where you'll play a vital role in coordinating engineers, supporting customers and ensuring service operations run smoothly. The Role As Service Controller, you'll be the central point of contact between customers, field engineers and internal departments. You'll be responsible for planning engineer workloads, coordinating service activity and ensuring customers receive timely updates throughout the repair and maintenance process. Key Responsibilities Coordinate and schedule field engineers to maximise efficiency and customer satisfaction. Manage incoming service requests via telephone and email. Prioritise breakdowns and maintenance calls in line with customer commitments. Liaise with customers regarding service updates and technical enquiries. Coordinate parts availability and ensure engineers have the correct equipment for each job. Monitor outstanding service jobs and proactively resolve delays. Raise quotations and invoices accurately and within agreed timescales. Maintain accurate service records and administrative documentation. Support continuous improvement across the service function. About You You'll be highly organised, enjoy working in a busy environment and have excellent communication skills. You'll ideally have: Previous experience within a Service Controller, Service Coordinator or Engineering Scheduler position. Experience planning engineers or coordinating field service activity. Strong organisational and multitasking skills. Excellent customer service and communication abilities. Good IT skills, with experience using ERP or service management systems advantageous. The ability to remain calm under pressure whilst managing multiple priorities. What's on Offer? Join a successful and growing engineering business. Varied and fast-paced role with genuine responsibility. Supportive team environment. Long-term career development opportunities. Competitive salary and benefits package. If you're an organised service professional who enjoys coordinating people, solving problems and delivering excellent customer service, we'd love to hear from you. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
Sea Freight Import Team Leader Right Now Group are recruiting for an experienced Sea Freight Import Team Leader on behalf of a well-established and growing freight forwarding business based in Feltham . This is an excellent opportunity for an experienced Sea Freight Import Operator or Senior Import Operator looking to take the next step in their career into a leadership position. The successful candidate will take responsibility for overseeing the day-to-day sea freight import operation, supporting and mentoring the import team while managing their own portfolio of shipments. You will play a key role in ensuring all import consignments are handled efficiently, compliantly, and to the highest levels of customer service. Working closely with customers, overseas agents, shipping lines, hauliers, customs authorities, and internal departments, you will help drive operational performance, resolve escalated issues, and ensure the smooth movement of sea freight from origin through to final delivery. Key Responsibilities of a Sea Freight Import Team Leader Oversee the day-to-day operations of the Sea Freight Import team. Support, mentor, and provide guidance to Import Operators to ensure high operational standards are maintained. Manage a portfolio of sea freight import shipments from booking through to final delivery. Monitor team workloads and ensure shipments are processed efficiently and within required deadlines. Act as an escalation point for operational issues, customer queries, delays, and complex shipments. Liaise with overseas agents, shipping lines, ports, hauliers, warehouses, customers, and customs authorities. Ensure customs clearance and import documentation are completed accurately and compliantly. Coordinate FCL and LCL import shipments and ensure all deliveries are arranged effectively. Monitor shipment progress and ensure customers receive clear and timely updates. Check supplier invoices and oversee accurate customer invoicing. Ensure shipment files and operational records are completed accurately within the freight forwarding system. Identify opportunities to improve operational processes, efficiency, and customer service. Maintain strong relationships with customers, suppliers, and overseas partners. Ensure the team adheres to HMRC regulations, customs procedures, company policies, and operating standards. Assist with training and onboarding new members of the import team. Work closely with management to support departmental targets, KPIs, and overall business objectives. Skills & Experience Required for a Sea Freight Import Team Leader Previous experience within Sea Freight Imports for a freight forwarding company. Strong understanding of sea freight import procedures, documentation, and customs processes. Experience handling FCL and LCL import shipments. Previous experience mentoring, supporting, or supervising colleagues would be highly advantageous. Excellent communication and customer service skills. Strong organisational skills with the ability to prioritise workloads and manage multiple shipments simultaneously. Confident dealing with operational escalations and resolving issues effectively. Strong attention to detail with a proactive and solutions-focused approach. Good understanding of freight forwarding systems and Microsoft Office. Ability to work independently while also providing leadership and support to a busy operations team. A positive, professional approach with the ability to motivate and develop team members. Experience within a fast-paced freight forwarding environment. Salary & Benefits for a Sea Freight Import Team Leader Salary up to £45,000 , depending on experience. Monday to Friday working hours. Company pension scheme. Annual leave plus Bank Holidays. Ongoing training and career development opportunities. Supportive and collaborative working environment. Opportunity to progress within a growing freight forwarding business. Genuine opportunity to develop your leadership and management career within the logistics industry. Why Apply for this Sea Freight Import Team Leader Position? This is a fantastic opportunity for an experienced Sea Freight Import Operator or Senior Import Operator who is ready to take the next step into a leadership role. You'll play an important role within the import department, supporting the wider team while continuing to manage sea freight operations and customer requirements. You'll have the opportunity to make a real impact on operational performance, customer satisfaction, and the development of the import team. The role would suit an experienced Sea Freight Import Team Leader, Senior Sea Freight Import Operator, Senior Import Coordinator, Ocean Import Team Leader, Ocean Import Operator, Import Supervisor, Freight Forwarding Team Leader, Shipping Team Leader, or Sea Freight Import Coordinator looking to progress their career with a well-established logistics business in the Feltham area. Suitable candidates will be contacted within 24 hours.
Aug 11, 2026
Full time
Sea Freight Import Team Leader Right Now Group are recruiting for an experienced Sea Freight Import Team Leader on behalf of a well-established and growing freight forwarding business based in Feltham . This is an excellent opportunity for an experienced Sea Freight Import Operator or Senior Import Operator looking to take the next step in their career into a leadership position. The successful candidate will take responsibility for overseeing the day-to-day sea freight import operation, supporting and mentoring the import team while managing their own portfolio of shipments. You will play a key role in ensuring all import consignments are handled efficiently, compliantly, and to the highest levels of customer service. Working closely with customers, overseas agents, shipping lines, hauliers, customs authorities, and internal departments, you will help drive operational performance, resolve escalated issues, and ensure the smooth movement of sea freight from origin through to final delivery. Key Responsibilities of a Sea Freight Import Team Leader Oversee the day-to-day operations of the Sea Freight Import team. Support, mentor, and provide guidance to Import Operators to ensure high operational standards are maintained. Manage a portfolio of sea freight import shipments from booking through to final delivery. Monitor team workloads and ensure shipments are processed efficiently and within required deadlines. Act as an escalation point for operational issues, customer queries, delays, and complex shipments. Liaise with overseas agents, shipping lines, ports, hauliers, warehouses, customers, and customs authorities. Ensure customs clearance and import documentation are completed accurately and compliantly. Coordinate FCL and LCL import shipments and ensure all deliveries are arranged effectively. Monitor shipment progress and ensure customers receive clear and timely updates. Check supplier invoices and oversee accurate customer invoicing. Ensure shipment files and operational records are completed accurately within the freight forwarding system. Identify opportunities to improve operational processes, efficiency, and customer service. Maintain strong relationships with customers, suppliers, and overseas partners. Ensure the team adheres to HMRC regulations, customs procedures, company policies, and operating standards. Assist with training and onboarding new members of the import team. Work closely with management to support departmental targets, KPIs, and overall business objectives. Skills & Experience Required for a Sea Freight Import Team Leader Previous experience within Sea Freight Imports for a freight forwarding company. Strong understanding of sea freight import procedures, documentation, and customs processes. Experience handling FCL and LCL import shipments. Previous experience mentoring, supporting, or supervising colleagues would be highly advantageous. Excellent communication and customer service skills. Strong organisational skills with the ability to prioritise workloads and manage multiple shipments simultaneously. Confident dealing with operational escalations and resolving issues effectively. Strong attention to detail with a proactive and solutions-focused approach. Good understanding of freight forwarding systems and Microsoft Office. Ability to work independently while also providing leadership and support to a busy operations team. A positive, professional approach with the ability to motivate and develop team members. Experience within a fast-paced freight forwarding environment. Salary & Benefits for a Sea Freight Import Team Leader Salary up to £45,000 , depending on experience. Monday to Friday working hours. Company pension scheme. Annual leave plus Bank Holidays. Ongoing training and career development opportunities. Supportive and collaborative working environment. Opportunity to progress within a growing freight forwarding business. Genuine opportunity to develop your leadership and management career within the logistics industry. Why Apply for this Sea Freight Import Team Leader Position? This is a fantastic opportunity for an experienced Sea Freight Import Operator or Senior Import Operator who is ready to take the next step into a leadership role. You'll play an important role within the import department, supporting the wider team while continuing to manage sea freight operations and customer requirements. You'll have the opportunity to make a real impact on operational performance, customer satisfaction, and the development of the import team. The role would suit an experienced Sea Freight Import Team Leader, Senior Sea Freight Import Operator, Senior Import Coordinator, Ocean Import Team Leader, Ocean Import Operator, Import Supervisor, Freight Forwarding Team Leader, Shipping Team Leader, or Sea Freight Import Coordinator looking to progress their career with a well-established logistics business in the Feltham area. Suitable candidates will be contacted within 24 hours.
We are seeking to recruit a Marketing & Internal Communications Co-ordinator to join our Central Team, reporting to the Head of Communications. This role provides essential administrative and operational support to the Marketing & Internal Communications function. Responsibilities include supporting marketing and business development activity, coordinating events, delivering internal communications, and assisting the wider team. The position plays a key bridging role between creative, administrative, and cross-departmental teams, helping to enhance internal alignment and deliver coordinated promotional activity. This is an excellent opportunity for an individual looking to develop a professional career in marketing and communications within a dynamic and growing business. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the company. Key Skills: • Excellent communication skills, both written and verbal • Strong IT proficiency and digital literacy • Demonstrates personal and professional integrity and leads by example • Able to work effectively both independently and as part of a team • Works accurately under pressure, meeting deadlines and service standards • Degree (or equivalent experience) in Marketing or a related field (desirable) • Experience in a marketing function, CRM/BD administration, or event support; internal communications experience is advantageous • Proven experience coordinating events (virtual and/or in-person) and supporting internal communications initiatives is highly desirable • Strong proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) and marketing tools (e.g. Mailchimp, LinkedIn, website platforms such as Drupal/WordPress, intranet systems) • Highly organised with strong attention to detail • Ability to manage multiple events and timelines simultaneously • Excellent written and verbal communication skills, with the ability to create clear and professional messaging • Experience in content creation, basic document design, social media management, and presentation development • Ability to prepare reports, collate data from multiple sources, and identify improvement opportunities • Proactive team player who collaborates effectively across departments • Familiarity with CRM systems and email marketing tools (desirable) • Motivated, proactive, and creative • Able to thrive in a fast-paced environment The role involves: • Delivering a high level of technical quality and service • Providing exceptional customer service at all times • Contributing positively as a team member by sharing knowledge, feedback, and suggestions • Taking accountability for resolving issues effectively • Carrying out general administrative tasks for the department, including calendar management, correspondence, mailbox management, and meeting support • Leading the coordination of marketing events, conferences, client events, and promotional activities, including logistics, venues, sponsorship, invitations, on-site support, post-event follow-up, and budget tracking • Supporting the creation of internal communications such as newsletters, announcements, intranet updates, and employee engagement materials to ensure consistent messaging across the organisation • Assisting in the production of high-quality collateral including presentations, social media content, and website updates, ensuring adherence to brand guidelines • Maintaining and updating brand templates and managing an organised library of marketing assets and digital resources • Managing procurement, stock control, and distribution of branded merchandise and event materials • Updating and maintaining marketing databases, contact lists, CRM records, and central file storage • Monitoring and analysing external review platform feedback, sharing insights with stakeholders • Supporting the project management of tenders and RFPs through to submission • Processing invoices and payments • Liaising with internal stakeholders, external clients, and supplier partners (e.g. agencies, printers, venues) If successful, you can expect a competitive salary, along with benefits such as pension, bonus, enhanced annual leave, death in service and more. The company have expanded rapidly in recent years and have ambitious plans to continue, so there will be opportunities for progression.
Aug 11, 2026
Full time
We are seeking to recruit a Marketing & Internal Communications Co-ordinator to join our Central Team, reporting to the Head of Communications. This role provides essential administrative and operational support to the Marketing & Internal Communications function. Responsibilities include supporting marketing and business development activity, coordinating events, delivering internal communications, and assisting the wider team. The position plays a key bridging role between creative, administrative, and cross-departmental teams, helping to enhance internal alignment and deliver coordinated promotional activity. This is an excellent opportunity for an individual looking to develop a professional career in marketing and communications within a dynamic and growing business. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the company. Key Skills: • Excellent communication skills, both written and verbal • Strong IT proficiency and digital literacy • Demonstrates personal and professional integrity and leads by example • Able to work effectively both independently and as part of a team • Works accurately under pressure, meeting deadlines and service standards • Degree (or equivalent experience) in Marketing or a related field (desirable) • Experience in a marketing function, CRM/BD administration, or event support; internal communications experience is advantageous • Proven experience coordinating events (virtual and/or in-person) and supporting internal communications initiatives is highly desirable • Strong proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) and marketing tools (e.g. Mailchimp, LinkedIn, website platforms such as Drupal/WordPress, intranet systems) • Highly organised with strong attention to detail • Ability to manage multiple events and timelines simultaneously • Excellent written and verbal communication skills, with the ability to create clear and professional messaging • Experience in content creation, basic document design, social media management, and presentation development • Ability to prepare reports, collate data from multiple sources, and identify improvement opportunities • Proactive team player who collaborates effectively across departments • Familiarity with CRM systems and email marketing tools (desirable) • Motivated, proactive, and creative • Able to thrive in a fast-paced environment The role involves: • Delivering a high level of technical quality and service • Providing exceptional customer service at all times • Contributing positively as a team member by sharing knowledge, feedback, and suggestions • Taking accountability for resolving issues effectively • Carrying out general administrative tasks for the department, including calendar management, correspondence, mailbox management, and meeting support • Leading the coordination of marketing events, conferences, client events, and promotional activities, including logistics, venues, sponsorship, invitations, on-site support, post-event follow-up, and budget tracking • Supporting the creation of internal communications such as newsletters, announcements, intranet updates, and employee engagement materials to ensure consistent messaging across the organisation • Assisting in the production of high-quality collateral including presentations, social media content, and website updates, ensuring adherence to brand guidelines • Maintaining and updating brand templates and managing an organised library of marketing assets and digital resources • Managing procurement, stock control, and distribution of branded merchandise and event materials • Updating and maintaining marketing databases, contact lists, CRM records, and central file storage • Monitoring and analysing external review platform feedback, sharing insights with stakeholders • Supporting the project management of tenders and RFPs through to submission • Processing invoices and payments • Liaising with internal stakeholders, external clients, and supplier partners (e.g. agencies, printers, venues) If successful, you can expect a competitive salary, along with benefits such as pension, bonus, enhanced annual leave, death in service and more. The company have expanded rapidly in recent years and have ambitious plans to continue, so there will be opportunities for progression.
Home Ownership Customer Coordinator Location: Remote Salary : £26,227.5 per annum Vacancy Type: Permanent Closing Date: 12 August 2026 Are you highly organised, customer-focused and experienced in property or conveyancing administration? We're looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you'll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you'll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You'll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around 50-60 live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we're looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You'll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Aug 11, 2026
Full time
Home Ownership Customer Coordinator Location: Remote Salary : £26,227.5 per annum Vacancy Type: Permanent Closing Date: 12 August 2026 Are you highly organised, customer-focused and experienced in property or conveyancing administration? We're looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you'll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you'll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You'll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around 50-60 live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we're looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You'll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.