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An exciting opportunity has arisen for an experienced HR professional to lead a busy Human Resources function during a 20-month interim period. We are looking for a proactive and commercially aware HR Manager who can provide strategic and operational leadership across the full employee lifecycle. Reporting to the senior leadership team, you will manage a small HR team and ensure the delivery of a professional, compliant and customer-focused HR service. Location: Office-based Hours: 37 hours per week Contract: Fixed-term interim contract - 20 months About the Role As the senior HR professional, you will: - Lead and manage the HR team, ensuring the delivery of a high-quality HR service. - Provide expert advice and guidance on complex employee relations matters, including disciplinary, grievance, capability, absence management, restructuring and organisational change. - Develop, review and implement HR policies and procedures in line with employment legislation and best practice. - Build strong working relationships with managers and employee representatives to support effective people management. - Lead on organisational development, learning and development, employee engagement and equality, diversity and inclusion initiatives. - Oversee recruitment, workforce planning and HR systems. - Prepare and present reports to senior leadership and formal committees as required. - Manage HR budgets and contribute to continuous service improvement. About You To be successful in this role, you will have: - MCIPD qualification or CIPD Level 5 qualification (minimum requirement). - Significant experience in a senior HR generalist role. - Extensive knowledge of UK employment law and HR best practice. - Experience managing complex employee relations cases and organisational change. - Excellent communication, influencing and stakeholder management skills. - Experience leading and developing HR teams. - The ability to work confidently in a fast-paced environment, balancing strategic priorities with operational delivery.

Private Client Support Administrator - Financial Services Location: Skipton (BD23) Salary: £32,000 + Benefits Hours: Full Time Working style - In Office Are you an enthusiastic experienced Client Support Administrator eager for your next role? Could you fulfil a vital support function within a busy office? You will be working as part of the team at a highly respected Principal Partner and Appointed Representative of St. James's Place Plc. The practice works with individuals, families, corporates, and business owners to provide high-quality financial planning and wealth management advice. As a Client Support Administrator, you will have knowledge and skills across all disciplines that fall within the scope of the client support team. The Role: Client Support - Financial Services You will be dealing with a wide variety of administrative tasks supporting your colleagues and clients of the Practice. You will following the whole client journey from creating meeting packs for annual reviews to submitting business. Managing and collating key data for reports and portfolio reviews Dealing with enquiries and correspondence from clients and providers Managing the database of clients using the CRM system and diary management for the Partner and Advisors Knowledge of office administration procedures for all core products - Pension, Investments and Protection. Ability to complete a standard Carry Forward Calculation Training will be given and there is scope within this role to progress and develop your knowledge within this exciting and fast paced environment. The Person: Client Support - Financial Services To be considered for this role you will need: Proven work experience as an administrator within a Financial Services, IFA, or Wealth Management environment Experience with SJP systems (Salesforce, ibusiness etc) would be beneficial Excellent customer service and the ability to build rapport and manage client relationships Strong attention to detail and be able to problem solve and think on your feet Good time management and planning skills with the ability to plan your work You must have a passion for learning and bring a positive energy to the office. Strong working knowledge of Excel, Word, and other Microsoft Office Programs It is essential that you are confident in dealing with colleagues, third parties and can work with total discretion. If this role sounds like a good fit for you, we'd love to hear from you. You don't need to meet every requirement to apply, what matters most is your enthusiasm and willingness to take the next step in your career. The application process is straightforward, and we personally review every application received. St. James's Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £240.8bn. This business sits within the top 3% of Practices within SJP with over £500m FUM and 1,200 client households. It is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.

Customer Service Advisor Location: Skipton Full-Time, Permanent Start Date: August 2026 Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you! We're looking for enthusiastic Customer Service Advisors to join an industry-leading, customer-focused organisation. This is your chance to be part of an award-winning company that genuinely values its customers and puts their needs at the heart of everything they do. What You'll Be Doing: As a Customer Service Advisor, you'll be the first point of contact for our customers, handling inbound calls and providing them with the support they need. Your key responsibilities will include: Responding to customer enquiries, providing accurate and helpful information about our products and services Offering tailored solutions to meet the individual needs of each customer Addressing and resolving customer complaints promptly and professionally Collaborating with colleagues across different teams to ensure a smooth customer experience Maintaining a positive and empathetic approach in all interactions, ensuring customers feel valued and understood What We're Looking For: To thrive in this role, you'll need: A passion for customer service and helping others Strong communication skills, both over the phone and in writing The ability to think on your feet and manage multiple tasks in a fast-paced environment Patience, empathy, and a solutions-focused attitude A genuine desire to go above and beyond for our customers What You'll Get: In return, we offer a competitive benefits package designed to reward your hard work and commitment, including: 25 days holiday per year, increasing with length of service Flexible buy or sell holiday scheme A generous pension scheme with employer contributions Performance-based annual bonus Salary sacrifice options for benefits like cars and tech And much more to support your wellbeing and career growth! If you're ready to be part of a forward-thinking company that values customer care and employee development, we want to hear from you. Apply today and secure your place in our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

BUSINESS DEVELOPMENT EXECUTIVE LINCOLN 30,000 - 35,000 + UNCAPPED BONUS + EXCELLENT BENEFITS Are you an experienced Business Development Executive looking to join a growing international business where you'll play a pivotal role in driving sales growth? Are you a Lead Generation Executive, Sales Development Representative, Business Development Executive, Sales Researcher, Appointment Setter or Internal Sales Executive who enjoys identifying opportunities, speaking with prospects and building a strong sales pipeline? We're recruiting for an exciting opportunity for someone to join an ambitious and fast-growing organisation with international reach. This is an excellent opportunity for a commercially driven Lead Generation Executive who enjoys researching new opportunities, qualifying prospects and creating valuable introductions for a high-performing sales team. THE ROLE: You'll be responsible for identifying and engaging prospective customers, generating qualified leads and building a consistent pipeline of opportunities for the Sales team. Working closely with the commercial team, you will research target markets, conduct outbound prospecting, qualify opportunities through effective questioning and ensure a smooth handover of sales-ready leads. You'll utilise CRM systems and lead generation tools to manage activity, monitor performance and continuously improve results. THE PERSON: Previous experience as a Lead Generation Executive or within a lead generation, outbound sales or business development role. Experience identifying, researching and qualifying B2B sales opportunities. Excellent communication, relationship-building and questioning skills. Experience using CRM systems and lead generation platforms. A proactive, target-driven approach with the ability to work towards KPIs. Strong organisational skills with the ability to manage multiple opportunities. A motivated, resilient and ambitious attitude with a passion for generating new business. THE BENEFITS: 30,000 - 35,000 (Negotiable) Uncapped Results-Based Bonus Excellent Career Progression International Exposure Supportive & Collaborative Team Ongoing Training & Development TO APPLY: If you're an experienced Lead Generation Executive, Sales Development Representative, Sales Researcher, Business Development Executive, Appointment Setter, Internal Sales Executive or Outbound Sales Executive looking for your next opportunity, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast-paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.

Kitchen Designer - Key Account Specialist Location: Huddersfield area Type: Full-time, permanent Salary: £30,000-£32,000 + commission (c £4,000-£5,000) Elevation Recruitment are working with a well-established manufacturer supplying kitchens to the social housing sector, who are looking for a talented designer to manage a key account and deliver accurate designs, costings, and first-class service. The Role You'll take ownership of the full kitchen design and estimation process for a key housing association account. This will involve visiting tenants' homes to measure spaces and advise on layout options, producing detailed designs, and ensuring all costings and orders are accurate and on schedule. This is a varied, hands-on role with around three days a week spent on-site and the rest in the office or working on design and order management tasks. Key Responsibilities Visit tenant homes to take measurements, assess site conditions, and discuss layout options. Produce functional, compliant, and attractive kitchen designs using Winner CAD software . Prepare accurate cost estimates for materials, labour, and installation. Manage orders from approval through to delivery, ensuring specifications and deadlines are met. Liaise closely with housing association representatives, suppliers, and project managers. Ensure all designs meet housing association standards and building regulations. About You You'll be someone who takes pride in getting the detail right - from precise measurements to delivering kitchens that meet both budget and compliance standards. You'll also be confident communicating with end users and clients alike, balancing professionalism with a personable, customer-focused approach. Essential: Solid understanding of kitchen design principles and ergonomics Ability to read and interpret technical drawings Excellent numerical accuracy and attention to detail Full UK driving licence and flexibility to travel locally Desirable: Experience using Winner or similar design tools (AutoCAD, Fusion 2020) Previous work with housing associations or social housing kitchen supply Strong commercial awareness and understanding of pricing structures What You'll Get A varied role combining creative design with client interaction The opportunity to work with a respected brand supplying major housing associations A supportive team environment and the scope to develop your skills further If you're passionate about creating well-designed, practical kitchens and enjoy seeing a project through from concept to completion, we'd love to hear from you. Please contact Steve Barnett or Jack Heffren for further details.

Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

Established in 1995, Brookson has been supporting freelancers, contractors, and self-employed professionals for over 30 years. With our head office in Warrington and additional UK offices in London, Coventry, and Bournemouth, we have grown into a trusted provider of accountancy, tax, and support services. Now part of the People2.0 group, we continue to innovate and expand, offering our employees a dynamic and rewarding place to build their careers. We are recruiting for an Outbound Sales Representative to join the wider sales department. Please note that this role requires office-based working, five days per week, for the first six months to ensure a successful onboarding and training period. The role We are seeking a motivated Outbound Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for engaging potential customers via telephone, promoting our products/services, and generating leads to contribute to our sales goals. Key Responsibilities Make outbound calls to prospective recruitment agencies to introduce Brookson's services and generate new business opportunities. Build rapport with potential clients, understand their requirements, and identify how our services can support their needs. Qualify leads and book appointments for senior members of the sales team. Accurately record all customer interactions, leads, and activity within our CRM system. Work towards and achieve daily, weekly, and monthly call and sales targets. Collaborate with colleagues across the sales team to maximise opportunities and drive business growth. Attend training and coaching sessions to develop your sales skills and product knowledge. Follow up on warm leads generated through marketing campaigns, including email, social media, and direct messaging activity. Handle inbound enquiries and proactively engage with customers via telephone and email. Skills and Qualifications Excellent communication skills and telephone manner Comfortable working to KPIs and targets Ability to work in a fast paced environment and handle rejection positively Proficient in Microsoft Office Previous sales experience, either face to face or over the phone or the confidence and willingness to develop these skills In Return for joining us as an Outbound Sales Representative Here at Brookson, we want everyone to feel valued and have a sense of belonging. That is why we offer a wide range of benefits plus an internal commitment to all colleagues around communication, engagement, and professional development. The benefits for this role include: Salary of £25,000 per year Ability to earn monthly commission 5% company pension contribution after 3 months 23 days' annual leave, plus bank holidays and your Birthday off each year 2 Press Pause days per year (An opportunity to step back, breathe, and focus on your wellness) Free Financial Advice including Mortgages and Savings. Wellbeing benefits including discounted gym membership, direct GP access, and an in-house Mental Health First Aid team to name a few. Next Steps If you are interested in being considered for this opportunity, please apply with your CV highlighting your relevant skills in relation to the above criteria. Regardless of the outcome of your application, all candidates will be contacted. If your application is successful, Vicky from our talent team will reach out to you within three working days to guide you through the next steps.

Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

This role involves overseeing property-related projects within the professional services industry, ensuring they are delivered on time and within budget. The position is based in Ramsgate and requires strong organisational and project management skills. Client Details Our client is a growing specialist real estate and development consultancy that provides project delivery, development, and regeneration expertise to housing associations, local authorities, and public sector organisations across London and the South East. With extensive experience supporting organisations that require additional capability, technical expertise, and project leadership, the consultancy works closely with clients to deliver complex residential and mixed-use developments. Their team combines strong technical knowledge with hands-on project delivery experience, providing practical solutions that ensure projects progress efficiently and achieve successful outcomes. Due to continued growth and increasing demand from both housing association and local authority clients, they are seeking a Project Manager to support the delivery of a diverse portfolio of development projects. This role offers the opportunity to take ownership of live schemes, work directly with senior stakeholders, and contribute to projects that create lasting value for communities. This is an excellent opportunity for an ambitious development professional looking to broaden their experience across a wide range of projects while working within a flexible, supportive, and entrepreneurial environment. Description Manage the day-to-day delivery of residential and regeneration projects on behalf of housing association, local authority, and public sector clients Monitor project progress across all stages of development, ensuring key milestones, budgets, and programme objectives are achieved Act as a client representative, coordinating consultants, contractors, and project stakeholders throughout the development lifecycle Undertake site visits and project reviews, identifying risks and opportunities and providing clear recommendations to clients Prepare reports, project updates, and governance documentation for senior stakeholders and board-level audiences Support procurement activities, tender processes, and contractor appointments where required Review technical information, drawings, specifications, and development proposals to ensure projects remain aligned with client objectives Assist with contract administration and project controls, ensuring robust project governance is maintained Manage stakeholder relationships across clients, contractors, consultants, and local authority representatives Monitor project budgets and expenditure, highlighting financial risks and supporting cost control measures Identify and resolve project delivery challenges, ensuring schemes continue to progress effectively Provide clear communication and professional advice to clients throughout project delivery Support business growth by contributing to new opportunities and expanding client relationships Promote high standards of project management, customer service, and professional delivery across all assignments Profile Experience within a housing association, local authority, consultancy, employer's agent, contract administration, or development environment Approximately 3-4 years' experience within project management, development, construction, or regeneration Demonstrable experience supporting or managing development projects with values exceeding 2m Strong understanding of construction processes and project delivery methodologies Experience liaising directly with contractors, consultants, and project stakeholders Ability to work independently and take ownership of project outcomes Technically minded with the confidence to review and challenge development and construction information Experience as a Contract Administrator or supporting Contract Administration functions Exposure to Employer's Agent services would be advantageous Strong written communication skills with experience producing reports and project documentation Excellent organisational and problem-solving abilities Comfortable managing multiple priorities across a range of live projects Strong stakeholder management skills with the ability to build trusted relationships Ability to work in a client-facing role and represent the organisation professionally Residential development experience is desirable but not essential Relevant qualification in construction, project management, surveying, development, or a related discipline would be beneficial Self-motivated, proactive, and able to drive projects forward with minimal supervision Job Offer Competitive salary of circa 45,000 Permanent PAYE position with pension provision Opportunity to work across a diverse portfolio of development and regeneration projects Exposure to both housing association and local authority clients Highly autonomous role with significant responsibility and client interaction Flexible working environment with a strong emphasis on trust and professional independence Hybrid working arrangements with approximately one day per week in the office Opportunity to broaden experience across project management, development, contract administration, and client advisory services Genuine career growth opportunities within a growing consultancy business Supportive and collaborative team culture with direct access to senior professionals Varied and interesting project portfolio, ranging from smaller residential developments through to larger-scale schemes Opportunity to make a tangible impact on the delivery of much-needed housing and community projects across the South East

Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

Job Title : - Rent Income Manager (Housing) Job type: - 3 month Salary: PAYE - 28.27/hour Job Purpose The Income Manager will lead and manage an effective Income Team responsible for the collection and recovery of rent and other housing-related income across residential and non-residential council properties. The role will oversee rent arrears management, income maximisation, legal recovery action, tenancy sustainment and performance management. The postholder will provide strong leadership to the team, ensure compliance with housing legislation and council policies, and develop effective relationships with internal departments, tenants, legal representatives and external support agencies. The role will have operational responsibility for a significant annual rent roll, ensuring income collection targets are achieved while reducing bad debt and supporting vulnerable residents. Key Roles & Responsibilities Lead and manage the Income Team, including recruitment, induction, training, coaching, performance management and development of Income Officers and Income Assistants. Manage current and former rent arrears, ensuring outstanding balances are actively monitored and recovered in accordance with council policies, statutory requirements and best practice. Oversee complex and high-value arrears cases, including disputed accounts, vulnerable residents, introductory tenancies and cases involving multiple internal or external agencies. Monitor and report on income performance, providing regular reports on arrears, recovery actions, legal cases, payment plans, collection rates and key performance indicators to senior management. Authorise and oversee legal recovery action, including applications for court proceedings and evictions, and represent the Council at court hearings when required. Manage payment arrangements and income recovery strategies, ensuring agreements are regularly reviewed and appropriate action is taken where payment plans are breached. Maximise rental income and minimise bad debt, contributing to the effective management of an annual rent roll of approximately 48 million and ensuring value for money across income and legal costs. Work collaboratively with internal and external stakeholders, including Housing, Revenues, DWP, ICT, legal teams, Citizens Advice and other welfare/support agencies to improve income collection and tenancy sustainment. Develop and maintain effective income collection procedures and systems, including the use of Capita Housing, CRM, Direct Debit facilities and other payment methods to improve efficiency and customer accessibility. Support service development and continuous improvement, deputising for the Head of Income and Financial Inclusion when required, responding to complaints and Member Enquiries, and ensuring excellent customer service and compliance with housing legislation. Qualifications & Experience Relevant Housing qualification, such as CIH accreditation or a recognised professional housing qualification, or currently studying towards one. Proven experience of managing and developing staff, including performance management, coaching and training. Strong experience within social housing, local authority housing or a similar housing management environment. Detailed knowledge of rent arrears management, income recovery and debt collection processes. Good working knowledge of UK housing legislation, housing law and legal procedures relating to rent arrears and possession. Experience of managing complex rent arrears cases, including vulnerable tenants, disputed accounts and payment arrangements. Detailed knowledge of housing benefits, welfare benefits and welfare reform and their impact on rent collection and tenancy sustainment. Experience of preparing performance reports, monitoring KPIs and analysing income collection data. Experience working with housing management systems, CRM systems and/or payment platforms; knowledge of Capita Housing would be advantageous. Strong communication, negotiation and relationship-management skills, with the ability to work effectively with tenants, solicitors, courts, internal departments and external agencies. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job Title: Service Operations Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Permanent, Full time Working Hours: Monday to Friday, 9:00am to 5:30pm (flexible hours between 8:00am and 6:00pm) This is a leadership role for someone who can build brilliant teams, bring structure to a fast-moving service environment, and still understand the technology well enough to challenge decisions, support escalations, and drive meaningful improvement. If you are a people-first leader with a strong technical grounding and the ambition to help shape a growing MSP, this role gives you the platform to make a visible impact. Who are we: Flotek Group is one of the fastest-growing technology companies in the UK, delivering IT, Cybersecurity and Communications services to small and medium-sized businesses. With sales and support teams across the country, we are building a service operation that combines technical expertise, commercial focus and genuine care for our partners. When you join Flotek Group, you join our Purple Army: a collaborative, ambitious team guided by shared values and high standards. We move quickly, learn constantly, recognise great work, and take pride in delivering the kind of service that earns trust and creates a genuine Wow for our partners. The Role: As Service Operations Manager, you will be a key member of the Service Leadership Team, responsible for leading and developing specialist IT service functions that deliver world-class outcomes for our partners. Reporting directly to the Head of Service, you will provide strategic leadership across Service teams, ensuring service excellence, operational efficiency, employee engagement, and continual improvement. This is a leadership-first role. Your technical background will help you challenge decisions, understand escalations and support your teams, but your biggest impact will come from building high-performing teams, developing future leaders, improving service delivery and creating an environment where people are engaged, accountable and proud of the service they deliver. You will work closely with Team Leaders, Service Excellence, Project Delivery, Account Management and Senior Leadership to shape a scalable, high-performing service operation as Flotek continues its ambitious growth journey. Responsibilities: You will be expected to lead through your Team Leaders, setting clear expectations, coaching consistently, and creating a culture where people understand what great service looks like. The right person will be comfortable having honest conversations, recognising strong performance, supporting development and holding teams accountable in a fair, constructive and consistent way. Lead, develop and inspire Team Leaders and operational teams, creating a high-performance culture where people feel supported, challenged, recognised and accountable for delivering exceptional service. Build leadership capability across the department through coaching, mentoring, succession planning, structured one-to-ones and regular performance development activity. Own service performance across all supported functions, ensuring exceptional customer outcomes, operational excellence and consistent achievement of service targets. Act as the senior escalation point for major partner issues, balancing customer experience, employee wellbeing and commercial objectives. Define and deliver strategic service improvement initiatives that enhance scalability, efficiency and support Flotek's continued growth. Work closely with senior leadership to shape departmental objectives, resource planning, budgets and long-term operational strategy. Establish and own KPI frameworks, operational reporting and performance dashboards, providing regular insights and recommendations to Directors and the Senior Leadership Team. Ensure effective capacity planning, governance and compliance with company policies, security standards and industry best practice. Build strong relationships with key partners and stakeholders, acting as a senior representative of the Service Department during reviews, escalations and critical service events. Drive measurable improvements in partner satisfaction, retention and overall service experience through a customer-first approach. Lead continual service improvement initiatives through data analysis, root cause investigations and operational reviews. Champion innovation, automation and emerging technologies that improve efficiency, employee experience and partner outcomes. What we're looking for: Strong people leadership, coaching and team development skills, with the ability to build high-performing teams and future leaders. Experience managing operational performance through KPIs, SLAs, service reporting and continual improvement initiatives. Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organisation. Commercially aware, with the ability to balance partner outcomes, operational requirements and business objectives. Strong understanding of Managed Services, Service Operations and modern MSP technologies, including Microsoft 365, Azure, networking and cyber security, with the confidence to support technical discussions without needing to be the deepest technical expert in the room. Familiarity with service management frameworks and tools, including ITIL, PSA, RMM, CRM and documentation platforms, with the ability to use data and process insight to improve service performance. A customer-focused, organised and results-driven leader who thrives in a fast-paced environment and remains calm under pressure. Proven leadership experience with a track record of leading Team Leaders, Supervisors or Managers. Benefits: Competitive salary depending on experience. Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior service leadership as Flotek continues to scale. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Candidates with experience of; IT Service Delivery Manager, Managed Services Operations Manager, IT Infrastructure & Operations Manager, IT Service Manager, Managed IT Services Lead, Service Operations Lead may also be considered for this role.

On behalf of The Government Property Agency, we are looking for an Asset Manager for a 6 Month contract based in Birmingham (up to 3 days per week on site). The Government Property Agency is an Executive Agency of the cabinet office. It is changing the way the Civil Service works and is at the forefront of Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save 1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Description: The role involves working with the team to implement strategic direction and GPA Agendas ensuring the financial viability of the GPA and enable the GPA to fulfil its mission and objectives. Through the effective delivery of asset planning the principal purpose of the role is to provide both Landlord Services, ensuring internal leases are in place for the accurate recovery of costs and maximisation of income from our customers, and Occupier Management, to mitigate Head Lease liabilities and reduce cost. As an Asset Manager, your main responsibilities will be: The development and implementation of plans at asset level, working closely with your designated team and your wider GPA colleagues. You will leadcommunication, evaluation and implementation of your portfolio which includes: Building and managing relationships with stakeholders and business representatives at peer level and above to understand and assist with development of requirements Management of the GPA Managed Service Provider (MSP) to provide the effective delivery of Property Management Services Contribute to the Development of Strategic Asset Management Plans at portfolio and responsible for delivery at individual asset level Ensure the accurate and timely completion of all property data on the GPA property database using third party suppliers to support Ensure Head Lease compliance to mitigate risk and reduce cost including dilapidations and Licences to Assign and Alter Build strong business cases to provide solutions to property requirements Manage and report on risk and provide strong management and budget information Understand and Communicate best practice and innovation Essential: Demonstrable experience in asset management, property management, estates management, or a related real estate discipline Professional membership of RICS (MRICS/AssocRICS) Proven ability to build and maintain effective stakeholder relationships with internal and external partners at a senior level. Strong understanding of property management principles, including management of service providers and outsourced contracts. Please be aware that this role can only be worked within the UK and not Overseas. DE&I Commitment GPA guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant The Government Property Agency guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".

Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.

Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.