78 jobs found

Spencer Clarke Group are seeking a Housing Options Officer for a local authority in East London. In this role, you will support residents facing homelessness by assessing their needs, providing expert housing advice, and delivering practical solutions that prevent homelessness and improve lives. Duties: Assess residents' housing needs and determine statutory duties under homelessness legislation. Manage a caseload of homeless households, developing solutions to prevent homelessness. Prepare Personal Housing Plans, decisions, and accurate case records. Work with residents, landlords, and partners to secure suitable housing outcomes. Qualifications and Experience: Minimum 2 years' experience in Housing Options, Prevention, or Homelessness services. Strong knowledge of homelessness legislation and statutory assessment processes. Experience managing complex caseloads and making independent decisions. Proven ability to support vulnerable residents in a fast-paced environment. What's on offer: Salary: 30ph+ may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK

A fantastic opportunity has emerged for a Section 20 Consultation Officer to join the Home Ownership team at one of Adecco's most improved public sector housing clients in a temporary assignment, initially for three months. This is a full time role for 35 hours each week (Monday to Friday), working hybridly from our client's North London office. As a Section 20 Consultation Officer, you will play a key role in ensuring statutory compliance and effective delivery of major works consultation and billing processes.You will be responsible for preparing and issuing Section 20 consultation notices and major works invoices, ensuring all documentation is accurate and served in line with legislative requirements, company policies and strict statutory timescales.You will: Manage the end-to-end Section 20 consultation process, ensuring consistency, accuracy and compliance with relevant legislation and procedures Provide advice and guidance to colleagues and residents on major works consultation, billing and leaseholder obligations Liaise with leaseholders, resident groups and stakeholders to support understanding and maximise income recovery for major works Prepare documentation and present evidence for First Tier Tribunal or Court proceedings where required Maintain accurate manual and electronic records, ensuring data is up to date and compliant with company standards Monitor performance against targets and contribute to service improvements and process development Investigate enquiries, complaints and Member/MP correspondence, providing clear and timely responses You will take responsibility for managing your workload independently, making informed decisions on complex cases and ensuring all statutory and corporate deadlines are met. About You We are looking for a detail-oriented and customer-focused individual who can work effectively in a fast-paced and high-pressure environment.You will: Have experience working in a customer-facing role, providing advice and information to residents or stakeholders Demonstrate strong organisational and administrative skills, with excellent attention to detail Be able to manage competing priorities and deliver work to strict deadlines Have the ability to review and interpret information and apply policy in a practical and consistent way Be a confident communicator, able to explain complex information clearly and handle challenging conversations professionally Show initiative and take ownership of your caseload, working both independently and collaboratively A working knowledge of leasehold legislation, service charges and major works consultation processes is desirable but not essential You must have: Good standard of literacy and numeracy with strong attention to detail Experience of office administration systems, case management and record keeping Ability to work effectively in a busy, customer-focused environment with changing priorities Experience of responding to enquiries from the public and providing clear, accurate advice Additional Information The role reports to the Home Ownership Manager and has no direct line management responsibility The role may require attendance at evening meetings, tribunal hearings or other company locations You will be expected to support continuous improvement and contribute to service development within the team Only applicants who feel they meet the above criteria and who can interview in late July/early August 2026 need apply.

Income Officer - 6 Month Agency Contract Role: Income Officer Rate: £18.45 per hour Contract: 6 Months (Agency) About the Role We're looking for an experienced Income Officer to join a busy housing team on a 6-month agency contract. You'll be responsible for managing rent arrears from early intervention through to legal enforcement, so we're looking for someone who can hit the ground running . Experience using NEC Housing Management System would be a significant advantage. Key Responsibilities Manage a caseload of rent arrears, taking prompt and appropriate recovery action. Contact customers by phone, email, letter and home visits to negotiate repayment plans. Maximise rental income through effective arrears management. Prepare legal documentation and represent the organisation at court and evictions where required. Ensure compliance with the Pre-Action Protocol for Social Landlords. Liaise with the DWP, Housing Benefit teams and other agencies to secure payments. Work with internal and external partners to support customers in sustaining their tenancies. Maintain accurate records using the Housing Management System. Deliver excellent customer service while achieving arrears recovery targets. What We're Looking For Previous experience as an Income Officer or in rent arrears recovery within social housing. Strong knowledge of housing legislation, welfare benefits and arrears recovery processes. Experience taking rent arrears cases through the legal process, including court attendance. Excellent negotiation and communication skills. Competent with Microsoft Office and housing management systems. Experience with NEC Housing Management System is highly desirable. Full UK driving licence and willingness to travel. Basic DBS check required. Interested? To apply or find out more, contact Carol Jones :

Temporary Resident/Customer Liaison Officer Location: Chester Contract: Temporary (4 months initially) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Chester area. This role is initially offered on a 4 month temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Resident/Tenant Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Resident Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed) Customer service, tenant liaison officer, resident liasion officer, customer liaison officer, social housing, property services, Chester, North West

Housing Officer Plymouth & South Hams £39,923 Full Time Temporary Contract Immediate Start Are you an experienced Housing Officer looking for your next contract? We're recruiting for a Housing Officer to join a leading housing provider covering Plymouth and South Hams. This is a field-based role where you'll manage tenancies, support residents, tackle neighbourhood issues and help create safe, well-maintained communities. The initial contract is for two months, with the potential for extension. The Role You'll be the main point of contact for residents across your patch, delivering a high standard of housing and tenancy management services. Your responsibilities will include: Managing tenancy enquiries and providing advice and support to residents Carrying out tenancy sign-ups and property viewings Investigating and managing tenancy breaches, including safeguarding concerns Monitoring estate standards and contractor performance Building positive relationships with residents, colleagues and partner agencies Supporting community engagement initiatives and neighbourhood sustainability Ensuring tenancy agreements and housing policies are adhered to What We're Looking For To be successful in this role, you'll have: Previous experience within social housing Experience of tenancy, estate and housing management Strong customer service and relationship-building skills The ability to manage a varied caseload and competing priorities Good organisational and problem-solving skills CIH Level 4 qualification, or willingness to work towards it A full UK driving licence and access to your own vehicle What's on Offer Salary equivalent of £39,923 per annum 37 hours per week, Monday to Friday Field-based role covering Plymouth and South Hams Immediate start available Initial 2-month contract with potential to be extended Opportunity to make a genuine difference within local communities Additional Information Basic DBS check required Applicants must have the right to work in the UK for the duration of the assignment If this sounds like the role for you, apply now!

Enablement Support Officer Location: Croydon - Hybrid working Rate: £21.41 per hour PAYE / £28.40 per hour Umbrella Hours: 27 hours per week - 5 days per week or 3 days x 9 hours Duration: 12 months (Maternity Cover) Start date : ASAP This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. Working Pattern The role is 27 hours per week . We would ideally like someone to work across five days per week with shorter daily hours , however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days . This is a hybrid role , with a minimum of two days per week office-based . Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. About the Role As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. Key Responsibilities Assess residents' financial, housing and personal circumstances. Provide advice and guidance on: Universal Credit Housing Benefit Council Tax Support Housing Payments and discretionary funding Develop personalised support plans and agree realistic outcomes with residents. Support residents with budgeting, debt management and improving financial resilience. Identify employment, training and housing options that promote long-term independence. Make decisions regarding discretionary financial assistance and other available funding streams. Conduct resident interviews, home visits and advocacy where required. Work collaboratively with partner agencies including: DWP Jobcentre Plus Adult Social Care Health services Registered providers and landlords Voluntary and community organisations Signpost and refer residents to specialist support services. Maintain accurate case records and monitor progress through to successful case closure. Contribute to service improvements and best practice across the team. About You We are looking for someone who has: Essential Experience Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service. Experience supporting vulnerable or distressed residents. Experience developing practical solutions that improve residents' circumstances and outcomes. Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship. Experience maintaining accurate case records and managing a varied caseload. Essential Knowledge Strong understanding of Universal Credit and welfare benefits. Knowledge of Housing Benefit and Council Tax Support. Understanding of housing options, homelessness prevention and financial inclusion approaches. Awareness of the relationship between housing stability, employment, health and wellbeing. Ability to interpret legislation, policy and guidance and apply it in practice. Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents and partner agencies. Strong interviewing, assessment and problem-solving skills. Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism. Good IT skills, including use of case management systems and Microsoft Office applications. Ability to work independently while contributing effectively as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Annual salary: up to £47,179.79 Gas Engineer Location: Wakefield Salary: Up to £44,404.51 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Wakefield delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Building careers are currently working with a Social housing company based in the St Helens area who are currently recruiting for a Safer Estates Enforcement officer. This is a temporary position for 6 months. Salary - 36,221 PURPOSE OF THE POST: Safer Enforcement Officers are responsible for the management of serious and persistent ASB & other tenancy breach cases, where early intervention measures have failed and warrant the consideration of legal measures to enforce tenancy conditions. KEY RESPONSIBILITIES: Review the Anti-Social Behaviour and Domestic Abuse Policy, Tenancy Policy and any associated policies and procedures. Support the local authorities in the delivery of their Community Safety Strategy. Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required. Establish, develop and maintain relationships with partners to effectively deliver the Safer Estates Strategy. Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer Estates service delivery and improved ways of working. Create a team culture of performance and encouragement, including ensuring that performance is discussed in Team meetings and during staff performance reviews. Ensure that the Safer Estates Service complies with relevant legislation and best practice. Support the delivery of value for money services, providing cost-effective, efficient, quality services to meet existing and potential customers' needs. Work with the Communications Team to manage risks, promote successful case outcomes. SKILLS/ QUALIFCATIONS: Excellent knowledge of national agenda and best practice in relation to ASB Excellent knowledge and understanding of the relevant legal framework DBS required or willing to process a new one If you are interested in this position, please apply below or ring Danielle at Building Careers UK (url removed) or call (phone number removed) This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of colleagues. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC

Yolk Recruitment Public Sector & Not-for-Profit is delighted to be supporting Ateb in the appointment of an Interim Head of Corporate Services. This is a 3 month contract, with the potential for extension. This is a key senior leadership appointment, reporting directly to the Chief Executive, with responsibility for providing strategic leadership across governance, assurance, risk, regulatory compliance, company secretarial services, data protection, legal services and business improvement. The successful candidate will play a critical role in ensuring the organisation maintains the highest standards of corporate governance and regulatory assurance, providing confidence to the Board, Executive Team and wider organisation that the right frameworks, controls and processes are in place to support effective decision-making and compliance. Key Responsibilities Providing strategic leadership across corporate governance, assurance, risk, regulatory compliance and business improvement. Acting as Company Secretary to the Board and Committees, ensuring effective governance arrangements and high-quality support to Board and Committee activity. Working closely with the Board, Committees and Executive Management Team to embed a strong culture of governance, assurance and accountability across the organisation. Acting as the key organisational contact for the Welsh Government Regulation Team, coordinating regulatory requirements and ensuring regulatory matters are appropriately managed, communicated and escalated. Leading the organisation's assurance framework, ensuring it has a clear understanding of its risk profile, risk appetite and business continuity arrangements. Ensuring effective policies, procedures, controls and assurance processes are in place, with appropriate testing and monitoring to identify risks, gaps and areas for improvement. Providing assurance to senior leaders and the Board that the organisation is compliant, well governed and doing the right things. Supporting the organisation to identify where it is not compliant, where risks exist and where improvements are required, ensuring appropriate action is taken. Leading the organisation's approach to data protection and GDPR, acting as Data Protection Officer. Overseeing the organisation's legal services framework, including the management of external legal support and appropriate service level agreements. Providing strategic leadership to corporate services, ensuring effective integration with wider organisational priorities and objectives. Leading strategic and operational improvement activity, ensuring agreed actions and programmes deliver the intended outcomes. Building effective relationships across the organisation, providing leadership, challenge, guidance and support on complex governance, assurance and regulatory matters. Keeping abreast of changes in legislation, regulation and the wider operating environment, ensuring these are appropriately reflected in the organisation's governance and assurance arrangements. About You You will have a strong track record in corporate governance and assurance, gained within a regulated environment such as social housing, the public sector, local government or another complex organisation. You will bring: Significant experience operating at a senior leadership level across governance, assurance, risk and regulatory compliance. Strong knowledge and understanding of corporate governance principles and Board/Committee structures. Experience acting as, or supporting the responsibilities of, a Company Secretary, with a strong understanding of effective Board and Committee governance. Experience working with regulators and managing regulatory requirements within a complex or regulated organisation. A strong understanding of risk management, assurance frameworks, internal controls and business continuity. The ability to provide robust challenge and constructive advice to senior leaders and Boards. Experience translating complex regulatory, legal and governance requirements into clear recommendations and actions. Strong report writing and communication skills, with the ability to prepare high-quality information and recommendations for Board and Committee consideration. Experience leading and developing teams, alongside the ability to work collaboratively across an organisation. A relevant professional qualification and/or significant equivalent experience. A legal background or qualification would be advantageous, given the responsibility for legal services and oversight. The ability to operate with a high level of integrity, discretion, sound judgement and diplomacy. Why This Role? Milford Haven office base with flexible/hybrid working Open to a day rate or fixed-term contract Offering a quick start and potential for an extension past 3 months Apply Now To apply, please submit your up-to-date CV demonstrating how you meet the requirements of the role. For further information or a confidential discussion about this opportunity, please contact Hannah Welfoot at Yolk Recruitment.

Aftercare Officer (18-FTC) Watford Salary: £26,650 - £30,000 Full Time -37 hours per week Fixed Term Contract 18 Months At Chime Housing, we are committed to delivering high-quality homes and excellent customer experiences. Were looking for an Aftercare Officer to join our Development Team and play a key role in supporting customers through the final stages of their home journey click apply for full job details

Interim Maintenance & Repairs Officer Location : Guildford Rate: £365 per day (Inside IR35) Contract: 6 Months Start Date: ASAP Working Arrangement: 5 days per week on site, with afternoons spent working from home completing survey write-ups and associated administration. The Role We are seeking an experienced Maintenance & Repairs Officer to support the delivery of a high-quality repairs and maintenance service across the council's housing stock. You will be responsible for inspecting properties, diagnosing defects, managing repairs, and overseeing contractors to ensure works are completed safely, efficiently, and to a high standard. Key Responsibilities Conduct pre, in-progress, post-work and void property inspections. Diagnose building defects and identify appropriate remedial works. Raise and manage repair orders through to completion. Oversee contractors and monitor quality, performance and costs. Prepare specifications, schedules of work and estimates where required. Ensure compliance with relevant health & safety legislation. Carry out asbestos and property-related safety inspections. Liaise with tenants, contractors and internal stakeholders to resolve maintenance issues. Support continuous service improvement and performance targets. Requirements Strong knowledge of building construction, repairs, maintenance and defect diagnosis. Experience managing responsive repairs and refurbishment works. Experience using Schedule of Rates (SOR) contracts. Knowledge of housing maintenance and contractor management. Ability to prepare specifications and schedules of works. Excellent communication and customer service skills. Full UK driving licence and access to a vehicle.

Housing Complaints Officer Contract: Interim initially for 6 months Hours: 37 hours per week Working Pattern: Hybrid Start Date: August 2026 I am currently recruiting for an experienced Housing Complaints Officer to join a busy housing service on an interim basis. This role will take responsibility for managing and coordinating formal housing complaints, ensuring residents receive clear, accurate and empathetic responses within the required timescales. You will work closely with housing, repairs and operational teams to investigate cases, gather evidence and identify appropriate resolutions. Key Responsibilities Manage a varied caseload of Stage 1 and Stage 2 housing complaints from initial investigation through to resolution. Draft clear, detailed and customer-focused complaint responses. Coordinate responses to enquiries from elected representatives and other key stakeholders. Liaise with housing, repairs and operational teams to gather information and evidence. Monitor complaint handling timescales, deadlines and performance indicators. Maintain accurate case records and robust audit trails. Identify recurring complaint themes, service failures and opportunities for improvement. Produce complaint reports, performance information and case-tracking spreadsheets. Support compliance with the Housing Ombudsman's Complaint Handling Code , consumer standards and internal complaint procedures. Communicate directly with residents, demonstrating empathy, professionalism and a solution-focused approach. Essential Experience Applicants must have: Recent experience managing housing complaints to both Stage 1 and Stage 2 standard . Experience working specifically within a housing organisation, housing association, local authority housing service or closely related social housing environment . Strong knowledge of housing repairs processes and the end-to-end resident journey. Experience drafting formal, complex and sensitive complaint responses. An understanding of the Housing Ombudsman's Complaint Handling Code. Strong Microsoft Excel skills, including maintaining and analysing complaint trackers and performance information. Excellent written communication, case management and organisational skills. The confidence to speak directly with dissatisfied residents and manage challenging conversations. Please note: I will not be accepting applications from candidates who have not independently managed complaints to both Stage 1 and Stage 2 standard. Applications from candidates without direct housing-sector experience will also not be considered. General customer service or complaints experience outside of housing is not sufficient for this position. Experience using MRI Orchard or a similar housing management system would be beneficial. Please apply with an up-to-date CV clearly demonstrating your housing complaints experience, including your responsibility for Stage 1 and Stage 2 cases.

Aatom Recruitment is looking for Principal Enforcement Officer on behalf of a Local Authority. Job Title: Principal Enforcement Officer Contract Duration: 3 Months Hours Per Week: 36 Main Purpose of the Job: To lead and deliver complex housing enforcement activities and investigations to ensure compliance with housing legislation, licensing requirements, and regulatory standards in the private rented sector. To provide expert advice, guidance and support on housing enforcement matters, protecting residents from poor housing conditions, unlawful housing practices and associated risks to health, safety and wellbeing, while contributing to the Council's strategic housing and community safety objectives. Main Responsibilities / Accountabilities / Key Results Areas The postholder will be expected to effectively deliver the following responsibilities and outcomes: Lead on the investigation and enforcement of complex housing cases involving breaches of housing legislation, licensing conditions, property standards and management regulations. Provide specialist advice and guidance to managers, senior officers, elected Members and partner agencies on housing enforcement legislation, policy and procedure. Ensure that enforcement decisions are evidence-based, proportionate, consistent and compliant with relevant legislation, statutory guidance, Council policies and procedures. Conduct inspections of residential premises, including Houses in Multiple Occupation (HMOs), licensed properties and privately rented accommodation, identifying hazards and determining appropriate interventions. Prepare, serve and monitor statutory notices, civil penalties, prohibition orders, improvement notices, emergency remedial actions and other formal enforcement measures as appropriate. Lead and undertake investigations into housing offences, including breaches of the Housing Act 2004, Management of Houses in Multiple Occupation Regulations, licensing schemes and associated legislation. Prepare detailed reports, witness statements, prosecution files and evidential records for legal proceedings, ensuring compliance with criminal procedure and evidential requirements. Represent the Council in court proceedings, tribunals, interviews under caution, public inquiries and other formal hearings as required. Work closely with Legal Services to progress prosecutions, appeals, injunctions, rent repayment orders and other enforcement actions. Develop and maintain effective partnerships with internal and external stakeholders to support coordinated enforcement activity and improve outcomes for residents. Undertake the general work of a Principal Enforcement Officer (Housing Enforcement) including: Managing a substantial caseload of complex enforcement investigations, operating with a high degree of autonomy and professional judgement. Planning, coordinating and delivering enforcement activities in accordance with service priorities, performance targets and statutory obligations. Conducting site inspections, property surveys and evidence-gathering exercises to assess compliance with legislative and licensing requirements. Undertaking interviews under caution and gathering evidence in accordance with the Police and Criminal Evidence Act (PACE) and associated codes of practice. Preparing enforcement notices, legal documentation, schedules of works and prosecution files to the required evidential standards. Instructing and liaising with Legal Services, Counsel and external experts where appropriate, ensuring effective progression of legal proceedings. Attending court, tribunal and appeal hearings, giving professional evidence and representing the Council's interests as required. Providing technical advice, training and guidance to colleagues, internal departments, elected Members and external stakeholders. Monitoring and reviewing compliance with statutory notices, licence conditions and enforcement actions, taking further action where necessary. Maintaining accurate records and making effective use of case management systems, databases and regulatory enforcement software.

Private Sector Housing Enforcement Officer - Selective Licensing London 50- 55 per hour Initial 3-month contract Hybrid working - 3 days on site Are you an experienced Private Sector Housing Enforcement Officer looking for your next London Borough contract ? I'm working with a London Borough that is looking to appoint experienced Private Sector Housing professionals to join its Selective Licensing Enforcement Team on an initial three-month contract. This is an enforcement-focused position within a well-established Private Sector Housing service. You will manage cases relating to selective licensing, poor housing conditions and non-compliant landlords, progressing investigations from the initial inspection through to formal enforcement action. The role offers hybrid working, with 3 days on site each week , including office attendance and property inspections across the borough. Your responsibilities will include: Undertaking inspections of selectively licensed properties across the private rented sector. Investigating breaches of selective licensing conditions and unlicensed properties. Carrying out Housing Health and Safety Rating System inspections. Identifying and assessing Category 1 and Category 2 hazards under HHSRS. Investigating complaints involving housing disrepair, poor property conditions and landlord non-compliance. Preparing and serving statutory notices under the Housing Act 2004. Gathering evidence and progressing formal enforcement action against non-compliant landlords and managing agents. Drafting, issuing and progressing Civil Penalty Notices. Producing inspection reports, witness statements, evidence bundles and tribunal-ready case files. Working closely with landlords, tenants, legal services and internal partner teams. Representing the London Borough at First-tier Tribunal hearings where required. Maintaining accurate case records and ensuring investigations progress within agreed timescales. The ideal candidate will have: Previous experience working within a Local Authority Private Sector Housing team. Direct experience of selective licensing enforcement. Strong working knowledge of the Housing Act 2004. Extensive experience conducting HHSRS inspections and assessing Category 1 and Category 2 hazards. Experience investigating licensing breaches and taking formal enforcement action. A proven track record of preparing statutory notices and Civil Penalty Notices. The ability to independently manage a busy enforcement caseload. Confidence dealing with landlords, tenants, legal representatives and other stakeholders. Experience preparing cases for tribunal or prosecution would be highly desirable. This is an excellent opportunity for an experienced Selective Licensing Enforcement Officer or Private Sector Housing Officer to join a busy London Borough and support the delivery of an established selective licensing scheme. The contract is initially for three months, paying 50- 55 per hour , with hybrid working and 3 days on site , plus the potential for further extension. If you're available for your next Private Sector Housing contract and would like to hear more, I'd love to speak with you. To apply or find out more, please contact Shaye Box: (phone number removed) (url removed)

Due to growth, we are currently recruiting a new Neighbourhood Housing Officer to join us on a fixed term basis until 31st December 2026! You will deliver a high quality housing management service, making a real difference to our customers and the communities that they live in. This will include completing estate and home inspections, supporting our customers, vast partnership working and dealing with ASB across your patch. For internal applicants - please note that secondment opportunities will be considered subject to your line managers approval.Previous applicants in the last 3 months need not re-apply. About usWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives.Duties include: Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled.Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live.Spend 80% of your time out in our neighbourhoods.Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas.Complete property inspections and tenancy checksto ensure tenancy obligations are being adhered to and tenancy records are up to date.Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches.Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals.Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customersProactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . Work and contribute to investment/other projects when required.Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction.Ensure all services are delivered in a tailored manner taking into account our customers diverse needs.Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiativesRequirementsExperience of dealing with customers face to face in a housing related roleExperience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities.Knowledge of dealing with anti-social behavior complaints A passion for delivering excellent customer service and making a difference to the peoples lives.Awareness of customers diverse needs Flexible and adaptable approach to a changing and varied workloadDemonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages.Excellent organisation, project management and time management skills Ability to prioritise, manage your own workload and to meet deadlines Self-motivated, driven and skilled at taking ownership Applicants must have the right to work in the UK, we are not able to provide visa sponsorship.A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction ChecksBenefitsSalary of £33,646 per year (pro rata)£1,000 Essential car user allowance per year plus mileage (pro rata)Social Housing Pension Scheme with up to 10% employer contribution 28 days annual leave that increases with service plus bank holidays (pro rata)Option to buy and sell annual leave Training, development, and qualification opportunitiesOur Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)Corporate health scheme membership Access to an Employee Assistance ProgrammeCycle to work schemeLocal gym membership discounts.A team of trained Mental Health First Aiders who are available for colleagues to contact for support Join Our Team!We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger.Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives.Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline.Ready to make an impact? Come work with us!

Governance Officer (Entry Level) - Social Housing Temporary Contract - 3 Months Weekly Pay Hybrid WorkingLocation: Warrington(1 day per week in the office, remainder home-based)Contract: 3-Month Temporary AssignmentSector: Social Housing Your New Company Hays are proud to be partnering with a leading social housing organisation that is committed to creating places where people can thrive and be recognised. Due to an increase in workload, an exciting opportunity has arisen for a Governance Officer (Entry Level) to join their Governance & Assurance team on a 3 month initial contract assignment. This is an excellent opportunity for someone looking to build or develop a career within governance, corporate services or social housing working alongside experienced governance professionals in a supportive and collaborative environment. Your New Role As Governance Officer, you will provide efficient and effective governance and regulatory compliance support across the organisation. Working closely with the Governance Manager and Senior Governance Officer, you will play a key role in supporting Board and Committee activities, maintaining governance records and ensuring governance processes operate smoothly and effectively. Key responsibilities will include: Supporting Board and Committee meetings; including agenda preparation, report collation and minute taking. Providing governance advice and administrative support to colleagues across the organisation. Assisting with the signing and sealing of legal documents, ensuring correct company information and execution clauses are used. Maintaining governance policies, procedures and guidance documents. Managing diaries and administrative arrangements for Board and Committee meetings. Organising conferences, training events, travel, accommodation and meeting room bookings. Supporting financial administration processes, including invoice processing, expenses and mileage claims. Managing document control, record keeping and archiving systems. Assisting with wider governance and corporate administration activities as required. What You'll Need to Succeed Experience supporting governance, committee, board or corporate administration functions - ideally within Social Housing or a similar sector! Strong minute-taking experience with excellent written communication skills. Excellent organisational skills and attention to detail. The ability to handle confidential and sensitive information appropriately. Strong relationship-building skills and the confidence to work with stakeholders at all levels. Good IT skills, including Microsoft Outlook, Excel and PowerPoint. Desirable criteria include: Level 4 Governance qualification Experience using Diligent or other Board Management software. Experience using entity management systems. Previous experience within social housing, regulated sectors or corporate governance environments. What You'll Get in Return 3-month temporary contract with the possibility of extension. Hybrid working model with just 1 day per week in the office. Weekly pay through Hays. Dedicated Hays consultant support throughout your assignment. Opportunity to gain valuable experience within a respected social housing organisation. Flexible and supportive working environment. Apply Now If you're an organised administrator with strong attention to detail and an interest in governance, compliance or social housing - we'd love to hear from you.Apply today or contact Hays Social Housing for a confidential discussion about this opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

An exciting opportunity has emerged for a Senior Homelessness Caseworker to join the homeless team at one of Adecco's key public sector clients in a temporary contract, initially for 3 months (but highly likely to be extended). Our client is based in Crawley in West Sussex (near to Gatwick Airport) and this is a full time role for 37 hours per week, Monday to Friday, and working hybridly, so office attendance is required up to 2-3 days each week. This role involves strong homeless decision making skills so excellent written communication skills and housing legislation knowledge is essential. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Providing casework support to more inexperienced officers within the housing options team. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Writing accurate section 184 decision letters, and responding to complaints and MP enquiries. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last two years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver is not required. If you feel you meet the above criteria, are happy to work hybridly near Gatwick Airport and can start on short notice (2 weeks' maximum), please apply online now, or email (url removed) for a confidential conversation.