Senior AI Developer Reading Hybrid 85k We're seeking an experienced software engineer to design and deliver AI-powered applications using modern development frameworks, cloud technologies, and large language models. You'll work on customer-facing projects, developing scalable, production-ready solutions while helping establish best practices for AI engineering across the wider development team. Key Responsibilities Design, build, and deploy AI-enabled software solutions. Develop applications using technologies such as .NET, Python, React, or Node.js. Integrate cloud-based AI services and large language models into production systems. Work with stakeholders to understand requirements and deliver practical technical solutions. Define technical standards, reusable components, and development best practices. Evaluate emerging AI technologies and recommend improvements to engineering processes. Mentor developers and contribute to the growth of AI capability within the team. Skills and Experience Essential Strong commercial experience in full stack software development. Proficiency in one or more of .NET/C#, Python, React, or Node.js. Experience delivering production software in customer or enterprise environments. Practical knowledge of LLMs, prompt engineering, RAG, or AI application development. Experience with Microsoft Azure and CI/CD practices. Familiarity with AI-assisted development tools. Strong software engineering, communication, and problem-solving skills. Desirable Experience with AI agents, vector databases, or AI evaluation techniques. Azure certification or equivalent experience. Previous technical leadership or mentoring experience. Experience working in consulting or professional services. Interested? Apply now or get in touch for a confidential conversation. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 05, 2026
Full time
Senior AI Developer Reading Hybrid 85k We're seeking an experienced software engineer to design and deliver AI-powered applications using modern development frameworks, cloud technologies, and large language models. You'll work on customer-facing projects, developing scalable, production-ready solutions while helping establish best practices for AI engineering across the wider development team. Key Responsibilities Design, build, and deploy AI-enabled software solutions. Develop applications using technologies such as .NET, Python, React, or Node.js. Integrate cloud-based AI services and large language models into production systems. Work with stakeholders to understand requirements and deliver practical technical solutions. Define technical standards, reusable components, and development best practices. Evaluate emerging AI technologies and recommend improvements to engineering processes. Mentor developers and contribute to the growth of AI capability within the team. Skills and Experience Essential Strong commercial experience in full stack software development. Proficiency in one or more of .NET/C#, Python, React, or Node.js. Experience delivering production software in customer or enterprise environments. Practical knowledge of LLMs, prompt engineering, RAG, or AI application development. Experience with Microsoft Azure and CI/CD practices. Familiarity with AI-assisted development tools. Strong software engineering, communication, and problem-solving skills. Desirable Experience with AI agents, vector databases, or AI evaluation techniques. Azure certification or equivalent experience. Previous technical leadership or mentoring experience. Experience working in consulting or professional services. Interested? Apply now or get in touch for a confidential conversation. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Senior AI Engineer Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13114 Senior AI Engineering professionals are required to support the design, build and delivery of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI engineering and enterprise solution delivery within complex environments. You will play a key role in shaping AI strategy, leading teams and delivering enterprise AI solutions, helping organisations solve complex operational, technical and regulatory challenges through AI adoption at scale. You will work across multidisciplinary teams, collaborating with data scientists, architects, MLOps/LLMOps engineers, business stakeholders and senior leadership to design, deliver and scale AI products, agentic AI solutions and data driven applications. Key responsibilities: Building and deploying AI prototypes, products and production ready solutions Designing and implementing end to end AI solutions that integrate with enterprise systems Working with LLMs, prompt engineering, RAG patterns, embeddings and fine tuning Developing AI agents and agentic workflows using modern frameworks Working with vector databases, APIs and modern data platforms Supporting AI deployment, serving patterns, evaluation frameworks and integration design Using Python and SQL to build robust, scalable AI and data solutions Working with cloud platforms such as AWS, Azure, GCP or Databricks Supporting MLOps, LLMOps, CI/CD and software engineering best practice Collaborating with technical and non-technical stakeholders across complex programmes Helping identify technical, delivery, security, data privacy and regulatory risks Contributing to technical documentation, solution design and delivery planning Supporting AI implementation and scaling initiatives across complex environments Leading and developing teams, supporting capability growth through mentoring, coaching and creating a collaborative, high performing environment Experience Required: Strong Python and SQL experience Applied AI engineering, ML engineering or software engineering background Experience with LLMs, RAG, embeddings, prompt engineering or fine tuning Exposure to LangChain, LangGraph, Agent Development Kit or similar agent frameworks Experience with vector databases such as Pinecone, Chroma or similar API development experience, ideally with FastAPI or similar frameworks Knowledge of MLOps, LLMOps, CI/CD or production deployment practices Experience designing or supporting evaluation frameworks for AI or agentic systems Experience working with modern data architectures and cloud platforms Understanding of AI risk, governance, security and regulatory considerations Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI engineering professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Aug 05, 2026
Full time
Senior AI Engineer Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13114 Senior AI Engineering professionals are required to support the design, build and delivery of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI engineering and enterprise solution delivery within complex environments. You will play a key role in shaping AI strategy, leading teams and delivering enterprise AI solutions, helping organisations solve complex operational, technical and regulatory challenges through AI adoption at scale. You will work across multidisciplinary teams, collaborating with data scientists, architects, MLOps/LLMOps engineers, business stakeholders and senior leadership to design, deliver and scale AI products, agentic AI solutions and data driven applications. Key responsibilities: Building and deploying AI prototypes, products and production ready solutions Designing and implementing end to end AI solutions that integrate with enterprise systems Working with LLMs, prompt engineering, RAG patterns, embeddings and fine tuning Developing AI agents and agentic workflows using modern frameworks Working with vector databases, APIs and modern data platforms Supporting AI deployment, serving patterns, evaluation frameworks and integration design Using Python and SQL to build robust, scalable AI and data solutions Working with cloud platforms such as AWS, Azure, GCP or Databricks Supporting MLOps, LLMOps, CI/CD and software engineering best practice Collaborating with technical and non-technical stakeholders across complex programmes Helping identify technical, delivery, security, data privacy and regulatory risks Contributing to technical documentation, solution design and delivery planning Supporting AI implementation and scaling initiatives across complex environments Leading and developing teams, supporting capability growth through mentoring, coaching and creating a collaborative, high performing environment Experience Required: Strong Python and SQL experience Applied AI engineering, ML engineering or software engineering background Experience with LLMs, RAG, embeddings, prompt engineering or fine tuning Exposure to LangChain, LangGraph, Agent Development Kit or similar agent frameworks Experience with vector databases such as Pinecone, Chroma or similar API development experience, ideally with FastAPI or similar frameworks Knowledge of MLOps, LLMOps, CI/CD or production deployment practices Experience designing or supporting evaluation frameworks for AI or agentic systems Experience working with modern data architectures and cloud platforms Understanding of AI risk, governance, security and regulatory considerations Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI engineering professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13117 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Aug 05, 2026
Full time
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13117 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Private Sector Housing Enforcement Team Leader - Selective Licensing London 60- 65 per hour Initial 3-month contract Hybrid working (3 days on site) Are you an experienced Private Sector Housing Enforcement Team Leader looking for your next London Borough contract? I'm working with a London Borough that is looking to appoint an experienced Team Leader to manage its Selective Licensing Enforcement Team on an initial three-month contract. This is a leadership-focused position within a busy Private Sector Housing service. You will oversee a team of officers responsible for selective licensing investigations, property inspections, landlord compliance and formal enforcement action. The successful candidate will provide day-to-day operational leadership, manage team performance and ensure that complex Private Sector Housing enforcement cases are progressed effectively. You will also support the delivery of the borough's selective licensing scheme, helping the service achieve its licensing, compliance and enforcement objectives. Your responsibilities will include: Managing a team of Private Sector Housing Officers, Licensing Officers and Enforcement Officers. Overseeing the operational delivery of the borough's selective licensing scheme. Allocating and reviewing Private Sector Housing enforcement cases across the team. Monitoring workloads, performance, KPIs and case progression. Providing technical guidance on selective licensing, housing conditions and landlord non-compliance. Reviewing complex investigations and ensuring appropriate enforcement action is taken. Supporting officers with Housing Health and Safety Rating System inspections. Advising on Category 1 and Category 2 hazards under HHSRS. Reviewing statutory notices prepared under the Housing Act 2004. Overseeing Civil Penalty Notices, prosecutions, tribunal cases and other formal enforcement action. Ensuring evidence, witness statements and case files meet the required legal standards. Managing escalated complaints involving landlords, tenants and managing agents. Working closely with legal services, senior managers and internal partner teams. Producing performance reports and providing updates on selective licensing activity. Supporting the development of procedures, operational processes and enforcement policies. Coaching and developing officers to maintain a consistent and effective enforcement approach. The ideal candidate will have: Previous Team Leader, Principal Officer or Senior Officer experience within a Local Authority. Demonstrable experience managing a Private Sector Housing enforcement team. Direct experience delivering or managing selective licensing schemes. Strong knowledge of selective licensing legislation and the Housing Act 2004. Extensive experience of housing enforcement within the private rented sector. A strong understanding of HHSRS and Category 1 and Category 2 hazards. Experience reviewing statutory notices, Civil Penalty Notices and prosecution files. The ability to manage team performance, workloads and operational priorities. Experience supporting officers with complex enforcement investigations. Confidence working with senior stakeholders, legal teams, landlords and elected members. A relevant Environmental Health, Housing or enforcement qualification would be desirable. This is an excellent opportunity for an experienced Private Sector Housing Enforcement Team Leader, Selective Licensing Team Leader or Principal Private Sector Housing Officer to join a London Borough and lead the delivery of an important licensing and enforcement programme. The contract is initially for three months, paying 60- 65 per hour , with hybrid working and the potential for further extension. If you have experience managing selective licensing schemes and leading a Local Authority Private Sector Housing enforcement team, I'd love to speak with you. To apply or find out more, please contact Shaye Box: (phone number removed) (url removed)
Aug 05, 2026
Contractor
Private Sector Housing Enforcement Team Leader - Selective Licensing London 60- 65 per hour Initial 3-month contract Hybrid working (3 days on site) Are you an experienced Private Sector Housing Enforcement Team Leader looking for your next London Borough contract? I'm working with a London Borough that is looking to appoint an experienced Team Leader to manage its Selective Licensing Enforcement Team on an initial three-month contract. This is a leadership-focused position within a busy Private Sector Housing service. You will oversee a team of officers responsible for selective licensing investigations, property inspections, landlord compliance and formal enforcement action. The successful candidate will provide day-to-day operational leadership, manage team performance and ensure that complex Private Sector Housing enforcement cases are progressed effectively. You will also support the delivery of the borough's selective licensing scheme, helping the service achieve its licensing, compliance and enforcement objectives. Your responsibilities will include: Managing a team of Private Sector Housing Officers, Licensing Officers and Enforcement Officers. Overseeing the operational delivery of the borough's selective licensing scheme. Allocating and reviewing Private Sector Housing enforcement cases across the team. Monitoring workloads, performance, KPIs and case progression. Providing technical guidance on selective licensing, housing conditions and landlord non-compliance. Reviewing complex investigations and ensuring appropriate enforcement action is taken. Supporting officers with Housing Health and Safety Rating System inspections. Advising on Category 1 and Category 2 hazards under HHSRS. Reviewing statutory notices prepared under the Housing Act 2004. Overseeing Civil Penalty Notices, prosecutions, tribunal cases and other formal enforcement action. Ensuring evidence, witness statements and case files meet the required legal standards. Managing escalated complaints involving landlords, tenants and managing agents. Working closely with legal services, senior managers and internal partner teams. Producing performance reports and providing updates on selective licensing activity. Supporting the development of procedures, operational processes and enforcement policies. Coaching and developing officers to maintain a consistent and effective enforcement approach. The ideal candidate will have: Previous Team Leader, Principal Officer or Senior Officer experience within a Local Authority. Demonstrable experience managing a Private Sector Housing enforcement team. Direct experience delivering or managing selective licensing schemes. Strong knowledge of selective licensing legislation and the Housing Act 2004. Extensive experience of housing enforcement within the private rented sector. A strong understanding of HHSRS and Category 1 and Category 2 hazards. Experience reviewing statutory notices, Civil Penalty Notices and prosecution files. The ability to manage team performance, workloads and operational priorities. Experience supporting officers with complex enforcement investigations. Confidence working with senior stakeholders, legal teams, landlords and elected members. A relevant Environmental Health, Housing or enforcement qualification would be desirable. This is an excellent opportunity for an experienced Private Sector Housing Enforcement Team Leader, Selective Licensing Team Leader or Principal Private Sector Housing Officer to join a London Borough and lead the delivery of an important licensing and enforcement programme. The contract is initially for three months, paying 60- 65 per hour , with hybrid working and the potential for further extension. If you have experience managing selective licensing schemes and leading a Local Authority Private Sector Housing enforcement team, I'd love to speak with you. To apply or find out more, please contact Shaye Box: (phone number removed) (url removed)
Private Sector Housing Team Leader - High-Rise Fire Safety and Housing Enforcement London Borough 60- 65 per hour Contract Private Sector Housing Job Initial 3-month contract Hybrid working (3 days on site) Are you looking for your next Private Sector Housing job within a London Borough? An experienced Private Sector Housing Team Leader is required to manage a specialist high-rise residential building and fire safety team. This contract opportunity will involve leading officers responsible for high-rise fire safety inspections, housing enforcement, building compliance and complex residential property investigations. This is an excellent opportunity for a Private Sector Housing Team Leader , Housing Enforcement Team Leader, Principal Environmental Health Officer or Senior Private Sector Housing Officer with experience managing high-rise building inspections and fire safety enforcement. Private Sector Housing Team Leader Job As the Private Sector Housing Team Leader, you will manage the day-to-day delivery of a high-rise building inspection and enforcement programme. You will lead a team of Private Sector Housing Officers and Environmental Health Officers carrying out fire safety checks, Housing Health and Safety Rating System inspections and formal housing enforcement action across high-rise residential buildings. The team will investigate fire safety concerns, housing hazards, poor property conditions and non-compliance involving landlords, freeholders and managing agents. You will ensure that the highest-risk high-rise buildings are prioritised and that appropriate Private Sector Housing enforcement action is taken to protect residents. High-Rise Fire Safety Responsibilities Your responsibilities will include: Managing a team of Private Sector Housing Officers, Environmental Health Officers and Housing Enforcement Officers. Leading high-rise residential building inspection and fire safety programmes. Allocating and reviewing complex high-rise fire safety and Private Sector Housing cases. Managing inspections of privately rented flats, residential blocks and complex high-rise buildings. Overseeing checks of communal areas, escape routes and protected means of escape. Reviewing concerns relating to fire doors, self-closing devices and fire-resisting construction. Overseeing checks relating to compartmentation, fire-stopping and service penetrations. Reviewing smoke control systems, emergency lighting, fire alarms and fire safety signage. Ensuring communal areas and escape routes are free from obstructions and combustible materials. Reviewing fire risk assessments and identifying gaps in fire safety compliance. Ensuring officers appropriately assess fire hazards under the Housing Health and Safety Rating System. Providing technical advice on Category 1 and Category 2 fire hazards. Reviewing concerns involving cladding, balconies, external wall systems and fa ade defects. Coordinating joint inspections with the Fire and Rescue Service, Building Control and other regulatory partners. Liaising with landlords, freeholders, managing agents, responsible persons and residents. Ensuring urgent fire safety risks are escalated and appropriate interim measures are considered. Monitoring remedial work and ensuring fire safety defects are addressed within agreed timescales. Managing team workloads, performance targets, inspection programmes and KPIs. Providing technical guidance and case direction to Private Sector Housing Officers. Reviewing statutory notices, schedules of work and formal enforcement recommendations. Ensuring evidence, photographs, inspection notes and witness statements meet legal standards. Overseeing Civil Penalty Notices, prosecutions, emergency action and works in default. Preparing reports and performance updates for senior managers. Supporting the development of high-rise fire safety and Private Sector Housing enforcement procedures. Private Sector Housing Enforcement The successful candidate will oversee complex Private Sector Housing enforcement cases from initial inspection through to formal legal action. You will ensure that officers use the Housing Act 2004 and other relevant legislation effectively when addressing fire hazards, poor housing conditions and landlord non-compliance. You will review enforcement notices, Civil Penalty Notices, prosecution files, evidence bundles and tribunal documentation before formal action is taken. This role requires a confident technical manager who can provide clear direction on difficult Private Sector Housing enforcement investigations and maintain a consistent approach across the team. Essential Experience The successful candidate will ideally have: Previous Team Leader, Principal Officer or Senior Officer experience within a Local Authority. Experience managing a Private Sector Housing or Housing Enforcement team. Strong experience working within Local Authority Private Sector Housing . Experience managing high-rise residential building inspections. Experience overseeing fire safety checks in blocks of flats. Detailed knowledge of fire doors, compartmentation, fire-stopping and means of escape. Strong working knowledge of the Housing Act 2004. Detailed knowledge of the Housing Health and Safety Rating System. Experience assessing Category 1 and Category 2 hazards. Experience reviewing statutory notices and formal housing enforcement action. Experience managing Civil Penalty Notices, prosecutions or tribunal cases. Experience working with the Fire and Rescue Service and other regulatory partners. The ability to manage officers, workloads, KPIs and complex investigations. Confidence dealing with landlords, freeholders, managing agents and senior stakeholders. A relevant Environmental Health, Housing, Fire Safety or Building Safety qualification would be advantageous. This Private Sector Housing job offers the opportunity to lead a specialist high-rise fire safety and housing enforcement team within a London Borough. The role provides: A competitive rate of 60- 65 per hour . An initial three-month contract. Hybrid working. Responsibility for a specialist high-rise building portfolio. The opportunity to manage experienced Private Sector Housing and enforcement officers. Potential for the contract to be extended. To apply for this position, contact Shaye Box. Shaye Box (phone number removed) (url removed)
Aug 05, 2026
Seasonal
Private Sector Housing Team Leader - High-Rise Fire Safety and Housing Enforcement London Borough 60- 65 per hour Contract Private Sector Housing Job Initial 3-month contract Hybrid working (3 days on site) Are you looking for your next Private Sector Housing job within a London Borough? An experienced Private Sector Housing Team Leader is required to manage a specialist high-rise residential building and fire safety team. This contract opportunity will involve leading officers responsible for high-rise fire safety inspections, housing enforcement, building compliance and complex residential property investigations. This is an excellent opportunity for a Private Sector Housing Team Leader , Housing Enforcement Team Leader, Principal Environmental Health Officer or Senior Private Sector Housing Officer with experience managing high-rise building inspections and fire safety enforcement. Private Sector Housing Team Leader Job As the Private Sector Housing Team Leader, you will manage the day-to-day delivery of a high-rise building inspection and enforcement programme. You will lead a team of Private Sector Housing Officers and Environmental Health Officers carrying out fire safety checks, Housing Health and Safety Rating System inspections and formal housing enforcement action across high-rise residential buildings. The team will investigate fire safety concerns, housing hazards, poor property conditions and non-compliance involving landlords, freeholders and managing agents. You will ensure that the highest-risk high-rise buildings are prioritised and that appropriate Private Sector Housing enforcement action is taken to protect residents. High-Rise Fire Safety Responsibilities Your responsibilities will include: Managing a team of Private Sector Housing Officers, Environmental Health Officers and Housing Enforcement Officers. Leading high-rise residential building inspection and fire safety programmes. Allocating and reviewing complex high-rise fire safety and Private Sector Housing cases. Managing inspections of privately rented flats, residential blocks and complex high-rise buildings. Overseeing checks of communal areas, escape routes and protected means of escape. Reviewing concerns relating to fire doors, self-closing devices and fire-resisting construction. Overseeing checks relating to compartmentation, fire-stopping and service penetrations. Reviewing smoke control systems, emergency lighting, fire alarms and fire safety signage. Ensuring communal areas and escape routes are free from obstructions and combustible materials. Reviewing fire risk assessments and identifying gaps in fire safety compliance. Ensuring officers appropriately assess fire hazards under the Housing Health and Safety Rating System. Providing technical advice on Category 1 and Category 2 fire hazards. Reviewing concerns involving cladding, balconies, external wall systems and fa ade defects. Coordinating joint inspections with the Fire and Rescue Service, Building Control and other regulatory partners. Liaising with landlords, freeholders, managing agents, responsible persons and residents. Ensuring urgent fire safety risks are escalated and appropriate interim measures are considered. Monitoring remedial work and ensuring fire safety defects are addressed within agreed timescales. Managing team workloads, performance targets, inspection programmes and KPIs. Providing technical guidance and case direction to Private Sector Housing Officers. Reviewing statutory notices, schedules of work and formal enforcement recommendations. Ensuring evidence, photographs, inspection notes and witness statements meet legal standards. Overseeing Civil Penalty Notices, prosecutions, emergency action and works in default. Preparing reports and performance updates for senior managers. Supporting the development of high-rise fire safety and Private Sector Housing enforcement procedures. Private Sector Housing Enforcement The successful candidate will oversee complex Private Sector Housing enforcement cases from initial inspection through to formal legal action. You will ensure that officers use the Housing Act 2004 and other relevant legislation effectively when addressing fire hazards, poor housing conditions and landlord non-compliance. You will review enforcement notices, Civil Penalty Notices, prosecution files, evidence bundles and tribunal documentation before formal action is taken. This role requires a confident technical manager who can provide clear direction on difficult Private Sector Housing enforcement investigations and maintain a consistent approach across the team. Essential Experience The successful candidate will ideally have: Previous Team Leader, Principal Officer or Senior Officer experience within a Local Authority. Experience managing a Private Sector Housing or Housing Enforcement team. Strong experience working within Local Authority Private Sector Housing . Experience managing high-rise residential building inspections. Experience overseeing fire safety checks in blocks of flats. Detailed knowledge of fire doors, compartmentation, fire-stopping and means of escape. Strong working knowledge of the Housing Act 2004. Detailed knowledge of the Housing Health and Safety Rating System. Experience assessing Category 1 and Category 2 hazards. Experience reviewing statutory notices and formal housing enforcement action. Experience managing Civil Penalty Notices, prosecutions or tribunal cases. Experience working with the Fire and Rescue Service and other regulatory partners. The ability to manage officers, workloads, KPIs and complex investigations. Confidence dealing with landlords, freeholders, managing agents and senior stakeholders. A relevant Environmental Health, Housing, Fire Safety or Building Safety qualification would be advantageous. This Private Sector Housing job offers the opportunity to lead a specialist high-rise fire safety and housing enforcement team within a London Borough. The role provides: A competitive rate of 60- 65 per hour . An initial three-month contract. Hybrid working. Responsibility for a specialist high-rise building portfolio. The opportunity to manage experienced Private Sector Housing and enforcement officers. Potential for the contract to be extended. To apply for this position, contact Shaye Box. Shaye Box (phone number removed) (url removed)
hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. J OB P ROFILE DESCRIPTION Kainos is recognised as one of the UK's leading AI and data businesses, with a decade-long track record of delivering impactful, production-grade AI solutions for clients across government, healthcare, defence and commercial sectors. Kainos is at the forefront of AI innovation, trusted by Microsoft, AWS, and others to deliver advanced AI and data solutions at citizen scale. Our 150-strong AI and Data Practice brings together deep expertise in machine learning, generative AI, agentic AI and data. We are pioneers in responsible AI, having authored the UK government's AI Cyber Security Code of Practice implementation guide and we partner with leading organisations to ensure AI is deployed ethically, securely and with measurable business value. Our teams are at the cutting edge of AI research, and delivery, it is truly an exciting team to join Kainos as we further grow our AI capability. M AIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS : As a Data Scientist Manager at Kainos, you'll be responsible for successful delivery of advanced AI solutions leveraging state-of-the-art machine learning, generative and agentic AI technologies. You will drive the adoption of modern AI development and scalable cloud-native architectures. Your role will involve technical leadership, engaging with senior stakeholders to agree architectural principles, strategic direction and system architecture. As a technical leader within Kainos and wider industry, you will foster a culture of innovation, continuous learning, and engineering excellence. You will manage, coach and develop a team, with a focus on development of standards and policies, enduring customer relationships and embedding commercial acumen. You will also provide direction and leadership for your team as you solve challenging problems together. M INIMUM ( ESSENTIAL ) REQUIREMENTS : A minimum of a 2.1 degree in Computer Science, AI, Data Science, Statistics or in a similar quantitative field. Proven experience of leading multi-disciplinary teams to deliver high quality AI/ML solutions. Demonstrable experience of technical leadership for AI delivery including architecture, product design principles and engineering excellence. Have a deep understanding and developing of AI/ML models, including time series, supervised/unsupervised learning, reinforcement learning and LLMs. Experience with the latest AI engineering approaches such as prompt engineering, retrieval-augmented generation (RAG) and agentic AI. Strong Python skills with a grounding in software engineering best practices (CI/CD, testing, code reviews etc). Expertise in data engineering for AI: handling large-scale, unstructured, and multimodal data. Understanding of responsible AI principles, model interpretability and ethical considerations. Strong interpersonal skills with the ability to lead client projects, manage C-level stakeholders and establish requirements/architecture concepts. We are passionate about developing people, you will bring experience in managing, coaching and developing junior members of a team and wider community. D ESIRABLE : Demonstrable experience with modern deep learning frameworks (e.g. PyTorch, TensorFlow), fine-tuning or distillation of LLMs (e.g. GPT, Llama, Claude, Gemini), machine learning libraries (e.g. scikit-learn, XGBoost). Experience with data storage for AI, vector databases, semantic search and knowledge graphs. Actively contributes to open-source AI projects, research publications and industry events/websites. Familiarity with AI security, privacy, and compliance standards e.g. ISO42001. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Aug 05, 2026
Full time
hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. J OB P ROFILE DESCRIPTION Kainos is recognised as one of the UK's leading AI and data businesses, with a decade-long track record of delivering impactful, production-grade AI solutions for clients across government, healthcare, defence and commercial sectors. Kainos is at the forefront of AI innovation, trusted by Microsoft, AWS, and others to deliver advanced AI and data solutions at citizen scale. Our 150-strong AI and Data Practice brings together deep expertise in machine learning, generative AI, agentic AI and data. We are pioneers in responsible AI, having authored the UK government's AI Cyber Security Code of Practice implementation guide and we partner with leading organisations to ensure AI is deployed ethically, securely and with measurable business value. Our teams are at the cutting edge of AI research, and delivery, it is truly an exciting team to join Kainos as we further grow our AI capability. M AIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS : As a Data Scientist Manager at Kainos, you'll be responsible for successful delivery of advanced AI solutions leveraging state-of-the-art machine learning, generative and agentic AI technologies. You will drive the adoption of modern AI development and scalable cloud-native architectures. Your role will involve technical leadership, engaging with senior stakeholders to agree architectural principles, strategic direction and system architecture. As a technical leader within Kainos and wider industry, you will foster a culture of innovation, continuous learning, and engineering excellence. You will manage, coach and develop a team, with a focus on development of standards and policies, enduring customer relationships and embedding commercial acumen. You will also provide direction and leadership for your team as you solve challenging problems together. M INIMUM ( ESSENTIAL ) REQUIREMENTS : A minimum of a 2.1 degree in Computer Science, AI, Data Science, Statistics or in a similar quantitative field. Proven experience of leading multi-disciplinary teams to deliver high quality AI/ML solutions. Demonstrable experience of technical leadership for AI delivery including architecture, product design principles and engineering excellence. Have a deep understanding and developing of AI/ML models, including time series, supervised/unsupervised learning, reinforcement learning and LLMs. Experience with the latest AI engineering approaches such as prompt engineering, retrieval-augmented generation (RAG) and agentic AI. Strong Python skills with a grounding in software engineering best practices (CI/CD, testing, code reviews etc). Expertise in data engineering for AI: handling large-scale, unstructured, and multimodal data. Understanding of responsible AI principles, model interpretability and ethical considerations. Strong interpersonal skills with the ability to lead client projects, manage C-level stakeholders and establish requirements/architecture concepts. We are passionate about developing people, you will bring experience in managing, coaching and developing junior members of a team and wider community. D ESIRABLE : Demonstrable experience with modern deep learning frameworks (e.g. PyTorch, TensorFlow), fine-tuning or distillation of LLMs (e.g. GPT, Llama, Claude, Gemini), machine learning libraries (e.g. scikit-learn, XGBoost). Experience with data storage for AI, vector databases, semantic search and knowledge graphs. Actively contributes to open-source AI projects, research publications and industry events/websites. Familiarity with AI security, privacy, and compliance standards e.g. ISO42001. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
The Rosalind Franklin Institute
Harwell, Oxfordshire
Laboratory Technician SALARY: From £29,300 per annum (depending on skills and experience) JOB TYPE: 2 Year, Full-Time, Fixed Term Contract (with the possibility of extension) LOCATION: Didcot, Oxfordshire About us The Rosalind Franklin Institute (the Franklin) is a technology institute established by the UK Government as a unique centre committed to advancing tools that are needed to transform healthcare in the future. The Institute brings together researchers in life and physical sciences, and engineering, to develop a spectrum of tools which we will use to image, interpret and intervene in biological systems. These insights will speed up the discovery of new medicines, help find new diagnostics and contribute to a deeper understanding of human health and disease. Our Science Strategy seeks to focus the Franklin s research and unite our researchers around our Technology Innovation Challenges and Life Science Challenges. Job Details As a Laboratory Technician at the Franklin, you will be responsible for supporting laboratory-based scientific investigations, by carrying out routine technical tasks and assisting with basic experiments to ensure the smooth running of the labs. We are seeking a highly motivated Laboratory Technician to join the Rosalind Franklin Institute on a full-time basis. You will be part of a team of support technicians, helping to deliver a high-quality laboratory support service across the Institute's Biology laboratories. The role combines scientific and laboratory support activities. You will assist researchers with routine tissue culture maintenance and protein purification by following established protocols and standard operating procedures. You will be expected to manage multiple routine laboratory tasks simultaneously while maintaining high standards of accuracy and organisation. The laboratory support aspects of the role include ordering consumables, waste management, media and reagent preparation, equipment maintenance, health and safety activities, and general laboratory housekeeping. You will also contribute to specialist technical support, including cell culture, instrument maintenance, laboratory inductions, and documentation. Appropriate training will be provided where required. Your work will contribute to the Institute's mission of delivering world-leading research in the physical and biological sciences. Key Responsibilities As a Laboratory Technician, you will: Support routine protein purification activities by following established protocols and standard operating procedures. Maintain mammalian cell cultures, including routine passaging, media preparation, cryopreservation, and management of liquid nitrogen stocks. Assist with general laboratory operations by maintaining a clean, safe, organised, and well-stocked working environment, including communal laboratory areas and shared equipment. Safely manage laboratory waste, including operating glass washers and autoclaves. Prepare routine laboratory reagents, media, buffers, and stock solutions. Contribute to the preparation and updating of risk assessments (RAs) and standard operating procedures (SOPs), and support laboratory users in following safe working practices. Maintain accurate records of laboratory activities and, where appropriate, contribute data for reports, publications, and scientific presentations. Support laboratory inductions and provide guidance on aseptic techniques and tissue culture best practice following training. Participate in routine laboratory inspections and contribute to maintaining compliance with health and safety and quality standards. Assist with basic scientific procedures e.g. cell cultures, microscopy and standard biochemical procedures. Store and organise samples and record results in a clear and concise way. Maintain equipment including washing, sterilisation and disposal. Perform quality checks and contribute to the general cleanliness and upkeep of the lab space. Record experimental methods and results and prepare reports to present to researchers or senior members of staff. Provide assistance with the day to day running of the lab. Participate in training and supervision of research students using the laboratory. Take responsibility with others for the daily housekeeping of the laboratory. Take responsibility with others for ensuring that work in the laboratory is conducted safely and in accordance with local health and safety policies. Train staff or students in proper procedures, be alert for poor laboratory practice and supportively intervene when noted. This job description sets out the skills and experience we believe are needed to be able to do this job but, research also tells us women are much more likely than men to take this list of requirements as absolute and self-select out of the process. If you think you can deliver this role then we want to hear from you, regardless of the boxes you did not tick. In return we offer: 25 days holidays plus bank holidays and Christmas holiday shutdown Generous pension scheme (employer s contribution currently up to 18%) Group Life Assurance (also known as Group Life Insurance or Death in Service) Buying and Selling Annual Leave Workplace Nursery Salary Sacrifice Scheme Hub building with state-of-the-art laboratories Hybrid and flexible working Training and development opportunities for staff at all levels Bus pass discount scheme and good transport links to Oxford and surrounding areas Cycle to Work Scheme Access to employee discount platform (Perkbox) Occupational Health and wellbeing support including Employee Assistance (24/7 support and counselling) Health Cash Plan Subsidised canteen and food outlets on campus Free on-site parking Campus location in beautiful countryside with social and sports clubs open to staff The Franklin s underlying aim is to produce the best science for research today, and this means resolutely embracing a diverse team, who have a wide range of experiences, skills and knowledge to push forward on the innovative work our institution delivers. Both our work and our institution are better for it. We are committed to creating an inclusive environment where every applicant has an equal opportunity to showcase their talents and abilities. This includes making adjustments for candidates with specific needs. Please contact us to discuss your requirements confidentially. At the Rosalind Franklin Institute we also welcome applications from all around the world! How to Apply To be considered for this role, please upload a CV and cover letter explaining why you think you are the right person for this job. The link to apply is provided at the bottom of this page. Closing date: The closing date for applications is 23:59 on Sunday 16th August 2026.
Aug 05, 2026
Contractor
Laboratory Technician SALARY: From £29,300 per annum (depending on skills and experience) JOB TYPE: 2 Year, Full-Time, Fixed Term Contract (with the possibility of extension) LOCATION: Didcot, Oxfordshire About us The Rosalind Franklin Institute (the Franklin) is a technology institute established by the UK Government as a unique centre committed to advancing tools that are needed to transform healthcare in the future. The Institute brings together researchers in life and physical sciences, and engineering, to develop a spectrum of tools which we will use to image, interpret and intervene in biological systems. These insights will speed up the discovery of new medicines, help find new diagnostics and contribute to a deeper understanding of human health and disease. Our Science Strategy seeks to focus the Franklin s research and unite our researchers around our Technology Innovation Challenges and Life Science Challenges. Job Details As a Laboratory Technician at the Franklin, you will be responsible for supporting laboratory-based scientific investigations, by carrying out routine technical tasks and assisting with basic experiments to ensure the smooth running of the labs. We are seeking a highly motivated Laboratory Technician to join the Rosalind Franklin Institute on a full-time basis. You will be part of a team of support technicians, helping to deliver a high-quality laboratory support service across the Institute's Biology laboratories. The role combines scientific and laboratory support activities. You will assist researchers with routine tissue culture maintenance and protein purification by following established protocols and standard operating procedures. You will be expected to manage multiple routine laboratory tasks simultaneously while maintaining high standards of accuracy and organisation. The laboratory support aspects of the role include ordering consumables, waste management, media and reagent preparation, equipment maintenance, health and safety activities, and general laboratory housekeeping. You will also contribute to specialist technical support, including cell culture, instrument maintenance, laboratory inductions, and documentation. Appropriate training will be provided where required. Your work will contribute to the Institute's mission of delivering world-leading research in the physical and biological sciences. Key Responsibilities As a Laboratory Technician, you will: Support routine protein purification activities by following established protocols and standard operating procedures. Maintain mammalian cell cultures, including routine passaging, media preparation, cryopreservation, and management of liquid nitrogen stocks. Assist with general laboratory operations by maintaining a clean, safe, organised, and well-stocked working environment, including communal laboratory areas and shared equipment. Safely manage laboratory waste, including operating glass washers and autoclaves. Prepare routine laboratory reagents, media, buffers, and stock solutions. Contribute to the preparation and updating of risk assessments (RAs) and standard operating procedures (SOPs), and support laboratory users in following safe working practices. Maintain accurate records of laboratory activities and, where appropriate, contribute data for reports, publications, and scientific presentations. Support laboratory inductions and provide guidance on aseptic techniques and tissue culture best practice following training. Participate in routine laboratory inspections and contribute to maintaining compliance with health and safety and quality standards. Assist with basic scientific procedures e.g. cell cultures, microscopy and standard biochemical procedures. Store and organise samples and record results in a clear and concise way. Maintain equipment including washing, sterilisation and disposal. Perform quality checks and contribute to the general cleanliness and upkeep of the lab space. Record experimental methods and results and prepare reports to present to researchers or senior members of staff. Provide assistance with the day to day running of the lab. Participate in training and supervision of research students using the laboratory. Take responsibility with others for the daily housekeeping of the laboratory. Take responsibility with others for ensuring that work in the laboratory is conducted safely and in accordance with local health and safety policies. Train staff or students in proper procedures, be alert for poor laboratory practice and supportively intervene when noted. This job description sets out the skills and experience we believe are needed to be able to do this job but, research also tells us women are much more likely than men to take this list of requirements as absolute and self-select out of the process. If you think you can deliver this role then we want to hear from you, regardless of the boxes you did not tick. In return we offer: 25 days holidays plus bank holidays and Christmas holiday shutdown Generous pension scheme (employer s contribution currently up to 18%) Group Life Assurance (also known as Group Life Insurance or Death in Service) Buying and Selling Annual Leave Workplace Nursery Salary Sacrifice Scheme Hub building with state-of-the-art laboratories Hybrid and flexible working Training and development opportunities for staff at all levels Bus pass discount scheme and good transport links to Oxford and surrounding areas Cycle to Work Scheme Access to employee discount platform (Perkbox) Occupational Health and wellbeing support including Employee Assistance (24/7 support and counselling) Health Cash Plan Subsidised canteen and food outlets on campus Free on-site parking Campus location in beautiful countryside with social and sports clubs open to staff The Franklin s underlying aim is to produce the best science for research today, and this means resolutely embracing a diverse team, who have a wide range of experiences, skills and knowledge to push forward on the innovative work our institution delivers. Both our work and our institution are better for it. We are committed to creating an inclusive environment where every applicant has an equal opportunity to showcase their talents and abilities. This includes making adjustments for candidates with specific needs. Please contact us to discuss your requirements confidentially. At the Rosalind Franklin Institute we also welcome applications from all around the world! How to Apply To be considered for this role, please upload a CV and cover letter explaining why you think you are the right person for this job. The link to apply is provided at the bottom of this page. Closing date: The closing date for applications is 23:59 on Sunday 16th August 2026.
Senior Property Manager Basic salary £38,000 to £40,000. Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu. MUST be ARLA qualified. Car driver required and use of pool car available and this will just be to visit a property as and when required. The role requires someone with solid experience in Residential Property Management. You must have a strong understanding of property legislation and compliance and be confident managing a portfolio independently. Senior Property Manager You will use Street CRM, Payprop, Goodlord, and DPS for deposits. Check diary every day for property visits, move ins, check outs and organise as necessary with relevant person(s) or company. Management issues must be lodged on the software system Street which is a task diary system. Works orders to be created and forward chase task. Senior Property Manager If tenant does not want to renew. Advise negotiator with contact details property so they can arrange viewings and relet. Organise gas certificate renewals with contractor. Organise electrical certificates and PAT tests. Landlord licences to be organised with landlord in the areas that are taking part. Section notices to go out as required. Letters to be sent out when required. Property visits to be booked with tenants and past to clerk (some to be carried out by property manager. Put invoice details onto software system for maintenance works etc Payprop. Produce invoices on software system for payment with landlords. To be emailed to them and not posted unless advised otherwise Scan files and save documents into system. Complete file checklist that all has been done and then hand accounts for payment with relevant invoices. Lodge deposits on Deposit Protection. When DPS certificate received save and send property information to tenants via Goodlord platform. Contact all utilities via system with readings etc for tenant move in. Senior Property Manager Book inventories /check out reports with relevant companies. Ask negotiators day and time that is required and advise negotiator to advise the tenants. When inventory report back to be added to software system send copy to tenant and landlord Make sure signed by tenant(s). When check out is back check again original report if there any deductions liaise with tenant(s) and landlord within 10 days. Arrange deposits to go back to relevant persons within 10 days. Organise cleaning or maintenance at end of tenancy if required. Software diary system is be kept up to date. This is important especially for certificates, maintenance issues, property visits. Landlords and tenants to be kept up to date with all repairs by email and recorded in software system. Advise landlords on possession proceedings relating to rent arrears. Organise rental insurance claims. Attending possession hearings. Liaise with landlord and tenant when there are any conflicts. Property visit reports sent to landlord and any issues tenant to be contacted. Any maintenance to be recorded. There can be changes to this list from time to time relating to property management and referencing department. Senior Property Manager Basic salary £38,000 to £40,000. Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Aug 04, 2026
Full time
Senior Property Manager Basic salary £38,000 to £40,000. Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu. MUST be ARLA qualified. Car driver required and use of pool car available and this will just be to visit a property as and when required. The role requires someone with solid experience in Residential Property Management. You must have a strong understanding of property legislation and compliance and be confident managing a portfolio independently. Senior Property Manager You will use Street CRM, Payprop, Goodlord, and DPS for deposits. Check diary every day for property visits, move ins, check outs and organise as necessary with relevant person(s) or company. Management issues must be lodged on the software system Street which is a task diary system. Works orders to be created and forward chase task. Senior Property Manager If tenant does not want to renew. Advise negotiator with contact details property so they can arrange viewings and relet. Organise gas certificate renewals with contractor. Organise electrical certificates and PAT tests. Landlord licences to be organised with landlord in the areas that are taking part. Section notices to go out as required. Letters to be sent out when required. Property visits to be booked with tenants and past to clerk (some to be carried out by property manager. Put invoice details onto software system for maintenance works etc Payprop. Produce invoices on software system for payment with landlords. To be emailed to them and not posted unless advised otherwise Scan files and save documents into system. Complete file checklist that all has been done and then hand accounts for payment with relevant invoices. Lodge deposits on Deposit Protection. When DPS certificate received save and send property information to tenants via Goodlord platform. Contact all utilities via system with readings etc for tenant move in. Senior Property Manager Book inventories /check out reports with relevant companies. Ask negotiators day and time that is required and advise negotiator to advise the tenants. When inventory report back to be added to software system send copy to tenant and landlord Make sure signed by tenant(s). When check out is back check again original report if there any deductions liaise with tenant(s) and landlord within 10 days. Arrange deposits to go back to relevant persons within 10 days. Organise cleaning or maintenance at end of tenancy if required. Software diary system is be kept up to date. This is important especially for certificates, maintenance issues, property visits. Landlords and tenants to be kept up to date with all repairs by email and recorded in software system. Advise landlords on possession proceedings relating to rent arrears. Organise rental insurance claims. Attending possession hearings. Liaise with landlord and tenant when there are any conflicts. Property visit reports sent to landlord and any issues tenant to be contacted. Any maintenance to be recorded. There can be changes to this list from time to time relating to property management and referencing department. Senior Property Manager Basic salary £38,000 to £40,000. Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
As a Service Desk Agent at Thames Water, you'll be part of an award-winning team transforming how we deliver IT support across the business. You'll be the first friendly point of contact for colleagues and contractors, helping to resolve issues quickly so people can stay connected and productive. You'll support users across phone, email, self-service, and face-to-face at our Digital Drop-in Clinics. From fixing laptop and Microsoft 365 issues to supporting meeting rooms and setting up devices on site, you'll play a hands-on role in keeping Thames Water running smoothly. You'll also help us improve how we work by supporting smarter, more automated and self-service solutions. What you'll be doing as a Service Desk Agent Act as the first point of contact for IT incidents and service requests. Provide high-quality IT support to senior leaders and executive stakeholders, delivering a professional and responsive service both remotely and face-to-face. Log, track, and manage tickets accurately using ServiceNow. Provide 1st and 2nd line support for hardware, software, and access issues. Support Microsoft 365, Windows 10/11, laptops, mobile devices, printers, and meeting room technology. Help resolve issues relating to Azure Active Directory, multi-factor authentication, self-service password reset, and BitLocker. Deliver face-to-face support through Digital Drop-in Clinics, site visits, and roadshows. Carry out basic site support activities, including daily walkaround checks and meeting room support. Work closely with Incident Management and Request Fulfilment teams to improve resolution quality and speed. Take ownership of issues and keep users updated throughout the lifecycle of their request. Contribute ideas to improve service, increase first-time fixes, and enhance the user experience. Base location: Camelford House, 89 Albert Embankment, London SE1 7TP This role includes supporting users across Thames Water locations, including Reading, through site visits, Digital Drop-in Clinics, and roadshows. What you should bring to the role Experience supporting users in an IT service desk or technical support environment. Strong customer service skills with a focus on delivering a positive user experience. Confidence working with Microsoft 365 and Windows operating systems. Ability to troubleshoot hardware, software, and access issues. Experience using a service management tool. (such as ServiceNow or similar) Clear communication skills, able to explain technical issues in a simple and helpful way. Good organisation skills with the ability to manage multiple priorities. A proactive mindset, taking ownership and seeing issues through to resolution. A collaborative approach and willingness to share knowledge with the team. The essential criteria to help you succeed in this role is: Experience in an IT support or service desk environment. Strong customer service and communication skills, with the confidence to support stakeholders at all levels, including senior leaders. Strong understanding of Microsoft Windows and Microsoft 365. Ability to troubleshoot common IT issues across hardware, software, and user access. Experience using an IT service management tool. (e.g. ServiceNow or similar) Ability to prioritise workload and work effectively in a fast-paced environment. Extra qualities that would be a great fit for our team: ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi-factor authentication, and self-service password reset tools. Familiarity with Intune or System Centre Configuration Manager. Experience supporting meeting room or audio-visual technology. Experience working in a large, complex organisation. What's in it for you? Competitive salary up to £38,000 per annum depending on experience. Annual Leave: 24 days holiday per year increasing to 28 with length of service. (plus bank holidays) Performance-related pay plan linked to company performance. Generous pension scheme through AON. Access to a wide range of health and wellbeing benefits including physiotherapy, counselling, Cycle to Work scheme, shopping discounts, and life assurance. Learning and development opportunities within a large digital and technology function. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 04, 2026
Full time
As a Service Desk Agent at Thames Water, you'll be part of an award-winning team transforming how we deliver IT support across the business. You'll be the first friendly point of contact for colleagues and contractors, helping to resolve issues quickly so people can stay connected and productive. You'll support users across phone, email, self-service, and face-to-face at our Digital Drop-in Clinics. From fixing laptop and Microsoft 365 issues to supporting meeting rooms and setting up devices on site, you'll play a hands-on role in keeping Thames Water running smoothly. You'll also help us improve how we work by supporting smarter, more automated and self-service solutions. What you'll be doing as a Service Desk Agent Act as the first point of contact for IT incidents and service requests. Provide high-quality IT support to senior leaders and executive stakeholders, delivering a professional and responsive service both remotely and face-to-face. Log, track, and manage tickets accurately using ServiceNow. Provide 1st and 2nd line support for hardware, software, and access issues. Support Microsoft 365, Windows 10/11, laptops, mobile devices, printers, and meeting room technology. Help resolve issues relating to Azure Active Directory, multi-factor authentication, self-service password reset, and BitLocker. Deliver face-to-face support through Digital Drop-in Clinics, site visits, and roadshows. Carry out basic site support activities, including daily walkaround checks and meeting room support. Work closely with Incident Management and Request Fulfilment teams to improve resolution quality and speed. Take ownership of issues and keep users updated throughout the lifecycle of their request. Contribute ideas to improve service, increase first-time fixes, and enhance the user experience. Base location: Camelford House, 89 Albert Embankment, London SE1 7TP This role includes supporting users across Thames Water locations, including Reading, through site visits, Digital Drop-in Clinics, and roadshows. What you should bring to the role Experience supporting users in an IT service desk or technical support environment. Strong customer service skills with a focus on delivering a positive user experience. Confidence working with Microsoft 365 and Windows operating systems. Ability to troubleshoot hardware, software, and access issues. Experience using a service management tool. (such as ServiceNow or similar) Clear communication skills, able to explain technical issues in a simple and helpful way. Good organisation skills with the ability to manage multiple priorities. A proactive mindset, taking ownership and seeing issues through to resolution. A collaborative approach and willingness to share knowledge with the team. The essential criteria to help you succeed in this role is: Experience in an IT support or service desk environment. Strong customer service and communication skills, with the confidence to support stakeholders at all levels, including senior leaders. Strong understanding of Microsoft Windows and Microsoft 365. Ability to troubleshoot common IT issues across hardware, software, and user access. Experience using an IT service management tool. (e.g. ServiceNow or similar) Ability to prioritise workload and work effectively in a fast-paced environment. Extra qualities that would be a great fit for our team: ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi-factor authentication, and self-service password reset tools. Familiarity with Intune or System Centre Configuration Manager. Experience supporting meeting room or audio-visual technology. Experience working in a large, complex organisation. What's in it for you? Competitive salary up to £38,000 per annum depending on experience. Annual Leave: 24 days holiday per year increasing to 28 with length of service. (plus bank holidays) Performance-related pay plan linked to company performance. Generous pension scheme through AON. Access to a wide range of health and wellbeing benefits including physiotherapy, counselling, Cycle to Work scheme, shopping discounts, and life assurance. Learning and development opportunities within a large digital and technology function. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Salesforce Solution Architect, 12-Month Contract, Hybrid (London) - Inside IR35 We are looking for an experienced Salesforce Solution Architect with strong expertise across Salesforce platform architecture, Agentforce, Data Cloud, and Service Cloud. In this role, you'll own end-to-end solution architecture for enterprise Salesforce implementations, defining technology strategy and ensuring scalable, secure, high-performing delivery across the business. Key Responsibilities Own end-to-end solution architecture for Salesforce implementations across Service Cloud, Agentforce, and Data Cloud Write high-level design documentation covering application design, integration strategy, data architecture, and security model Design scalable Agentforce solutions, including AI-powered agent experiences, orchestration, and enterprise system integration Define and govern Salesforce Data Cloud architecture, including data ingestion, identity resolution, segmentation, and activation Establish Salesforce security architecture and lead architecture governance, design reviews, and technical workshops What You Will Ideally Bring 12 years of overall Salesforce experience, with proven track record as a Solution, Technical, or Senior Salesforce Architect Strong experience with Agentforce, Data Cloud, and Service Cloud at enterprise scale Hands-on knowledge of Apex, Lightning Web Components, Flows, and Salesforce APIs Strong expertise in enterprise integration patterns, API-led architecture, and event-driven Middleware Experience with CI/CD, Salesforce DX, and release management in Agile delivery environments Contract Details Duration: 12 months Day Rate: Negotiable Location: Hybrid, 3 days onsite per week, London Determination - Inside IR35 Start Date: ASAP
Aug 04, 2026
Contractor
Salesforce Solution Architect, 12-Month Contract, Hybrid (London) - Inside IR35 We are looking for an experienced Salesforce Solution Architect with strong expertise across Salesforce platform architecture, Agentforce, Data Cloud, and Service Cloud. In this role, you'll own end-to-end solution architecture for enterprise Salesforce implementations, defining technology strategy and ensuring scalable, secure, high-performing delivery across the business. Key Responsibilities Own end-to-end solution architecture for Salesforce implementations across Service Cloud, Agentforce, and Data Cloud Write high-level design documentation covering application design, integration strategy, data architecture, and security model Design scalable Agentforce solutions, including AI-powered agent experiences, orchestration, and enterprise system integration Define and govern Salesforce Data Cloud architecture, including data ingestion, identity resolution, segmentation, and activation Establish Salesforce security architecture and lead architecture governance, design reviews, and technical workshops What You Will Ideally Bring 12 years of overall Salesforce experience, with proven track record as a Solution, Technical, or Senior Salesforce Architect Strong experience with Agentforce, Data Cloud, and Service Cloud at enterprise scale Hands-on knowledge of Apex, Lightning Web Components, Flows, and Salesforce APIs Strong expertise in enterprise integration patterns, API-led architecture, and event-driven Middleware Experience with CI/CD, Salesforce DX, and release management in Agile delivery environments Contract Details Duration: 12 months Day Rate: Negotiable Location: Hybrid, 3 days onsite per week, London Determination - Inside IR35 Start Date: ASAP
Estate Agent Valuations Manager - Overview: Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Valuations Manager - Remuneration: £27,000 - £28,000 Basic Salary £45,000 - £50,000 On Target Earnings Company Car / Allowance Generous holiday allowance increasing each year Carry over holiday allowances to the following year Salary sacrifice pension Plus many other benefits This is a chance to join an award winning property company who are going through exciting periods of growth and who offer tailored award winning training and development programmes at all levels. By being part of this opportunity you will get a lot more than just a career, you will be provided with the tools and opportunities to create a long term goal to be part of an ever growing group of property experts. Estate Agent Valuations Manager - Duties: In a typical day, you will: Plan, direct and lead the operations of the team alongside the Sales Manager Manage the sales side of the office when the Sales manager is away Developing new business opportunities Achieving personal and branch targets Valuing property to sell as appropriate Conducting property viewings Advising vendors of their legal obligations, together with practical suggestions about the marketing of the property Qualifying applicants to assess their financial position and suitability prior to arranging viewings Introducing new business and building alliances with developers within the local community through active networking Ensuring an up-to-date knowledge of market conditions and competitor activities Selling all company products and services strongly and ethically to vendors, purchasers and their advisers alike for a productive outcome Contributing new marketing ideas and proactively supporting marketing initiatives Ensure all staff are trained to satisfactory standards Estate Agent Valuations Manager - Who Qualifies?: The successful candidate will: Possess experience in the field of estate agency Have proven capability of leading by example Be able to demonstrate great customer service skills Hold a full valid UK driving licence Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 04, 2026
Full time
Estate Agent Valuations Manager - Overview: Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Valuations Manager - Remuneration: £27,000 - £28,000 Basic Salary £45,000 - £50,000 On Target Earnings Company Car / Allowance Generous holiday allowance increasing each year Carry over holiday allowances to the following year Salary sacrifice pension Plus many other benefits This is a chance to join an award winning property company who are going through exciting periods of growth and who offer tailored award winning training and development programmes at all levels. By being part of this opportunity you will get a lot more than just a career, you will be provided with the tools and opportunities to create a long term goal to be part of an ever growing group of property experts. Estate Agent Valuations Manager - Duties: In a typical day, you will: Plan, direct and lead the operations of the team alongside the Sales Manager Manage the sales side of the office when the Sales manager is away Developing new business opportunities Achieving personal and branch targets Valuing property to sell as appropriate Conducting property viewings Advising vendors of their legal obligations, together with practical suggestions about the marketing of the property Qualifying applicants to assess their financial position and suitability prior to arranging viewings Introducing new business and building alliances with developers within the local community through active networking Ensuring an up-to-date knowledge of market conditions and competitor activities Selling all company products and services strongly and ethically to vendors, purchasers and their advisers alike for a productive outcome Contributing new marketing ideas and proactively supporting marketing initiatives Ensure all staff are trained to satisfactory standards Estate Agent Valuations Manager - Who Qualifies?: The successful candidate will: Possess experience in the field of estate agency Have proven capability of leading by example Be able to demonstrate great customer service skills Hold a full valid UK driving licence Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Chartered Surveyor (Contract) We are seeking an experienced Chartered Surveyor to join a well-established organisation on a 6-month contract. This is an excellent opportunity for a property professional with strong land acquisition and rural property experience to support a range of land and property projects. Location: Mansfield with travel to various sites (2-3 days per week onsite/site visits) Key Responsibilities Acquire land and property rights and interests to support operational programmes. Undertake land and property inspections in line with health and safety procedures. Carry out property due diligence for acquisitions and ongoing projects. Review sites and provide professional advice and recommendations to senior stakeholders. Engage and negotiate with landowners, occupiers, agents, local authorities and other stakeholders. Identify, assess and help manage property-related risks, issues and opportunities. Support a variety of property and land management activities as required. Essential Experience Experience in property, land surveying or a related discipline. Proven experience undertaking site inspections and property due diligence. Knowledge of land acquisition processes. Strong understanding of property-related risks and opportunities. Excellent communication, negotiation and stakeholder management skills. Ability to manage multiple priorities and work independently. Full UK driving licence with willingness to travel regularly. RICS Chartered Surveyor qualification. Desirable Experience Background in rural property, agriculture, land management or another land-based discipline. Experience working with landowners, occupiers and rural stakeholders. Membership of a relevant professional body such as CAAV. If you have a strong background in rural or land surveying, property acquisition and due diligence, and are looking for your next contract opportunity, we'd love to hear from you. Please apply with your latest CV.
Aug 04, 2026
Contractor
Chartered Surveyor (Contract) We are seeking an experienced Chartered Surveyor to join a well-established organisation on a 6-month contract. This is an excellent opportunity for a property professional with strong land acquisition and rural property experience to support a range of land and property projects. Location: Mansfield with travel to various sites (2-3 days per week onsite/site visits) Key Responsibilities Acquire land and property rights and interests to support operational programmes. Undertake land and property inspections in line with health and safety procedures. Carry out property due diligence for acquisitions and ongoing projects. Review sites and provide professional advice and recommendations to senior stakeholders. Engage and negotiate with landowners, occupiers, agents, local authorities and other stakeholders. Identify, assess and help manage property-related risks, issues and opportunities. Support a variety of property and land management activities as required. Essential Experience Experience in property, land surveying or a related discipline. Proven experience undertaking site inspections and property due diligence. Knowledge of land acquisition processes. Strong understanding of property-related risks and opportunities. Excellent communication, negotiation and stakeholder management skills. Ability to manage multiple priorities and work independently. Full UK driving licence with willingness to travel regularly. RICS Chartered Surveyor qualification. Desirable Experience Background in rural property, agriculture, land management or another land-based discipline. Experience working with landowners, occupiers and rural stakeholders. Membership of a relevant professional body such as CAAV. If you have a strong background in rural or land surveying, property acquisition and due diligence, and are looking for your next contract opportunity, we'd love to hear from you. Please apply with your latest CV.
Senior AI Developer Annual Salary: Competitive Location: Reading, Berkshire (with hybrid options) Job Type: Full-time A new permanent opportunity has become available for a Senior AI Developer to join a leading technology partner. This role is ideal for an experienced, hands-on full stack developer who is passionate about AI-powered software development. You will be instrumental in designing and delivering production-grade solutions that integrate large language models, agentic systems, and Azure AI services into real-world applications. Day-to-day of the role: Lead the design, development, and deployment of AI-integrated solutions for client engagements using modern full-stack technologies. Integrate Azure AI services into production applications and architect LLM-powered features and agentic workflows. Work directly with clients to understand requirements, shape solutions, and translate them into working software. Provide technical leadership across engagements, ensuring high standards of code quality and engineering rigour. Contribute to technical research, prototyping, and proof-of-concept development to support client proposals and win new work. Define and prove a mature, repeatable pattern for delivering AI solutions that can be scaled across the team. Establish reusable tools, accelerators, and components to enhance the speed and quality of AI delivery. Explore and evaluate emerging AI technologies and development approaches, integrating the best into practice. Mentor and upskill other developers, building AI delivery capability as the model transitions into the Delivery team. Required Skills & Qualifications: Extensive full-stack development experience in React/Node.js, .NET/C#, Python/Fast API. Proven track record of delivering production software on client-facing projects, ideally within a consultancy or professional services environment. Experience with prompt engineering, RAG architectures, or agentic AI development at scale. Familiarity with AI-assisted development tools such as GitHub Copilot, Claude, and Cursor. Strong experience with Azure cloud services and CI/CD pipelines (Azure DevOps). Demonstrable experience integrating LLMs and building AI-powered features in real-world applications. Excellent communication and stakeholder management skills, able to explain technical concepts to non-technical audiences. Comfortable working autonomously and shaping ambiguity into repeatable, scalable delivery. Benefits: Industry-leading training and development opportunities. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday, and the option to buy more. Company pension scheme. 2 paid leave days per year to volunteer and support your local community. Health cash plan with free access to a confidential Employee Assistance Programme (EAP). Life assurance. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Free on-site gym at our Manchester and Leeds locations. Long service recognition and social events such as Summer BBQ and Christmas party. To apply for the Senior AI Developer position, please submit your CV to be immediately considered.
Aug 04, 2026
Full time
Senior AI Developer Annual Salary: Competitive Location: Reading, Berkshire (with hybrid options) Job Type: Full-time A new permanent opportunity has become available for a Senior AI Developer to join a leading technology partner. This role is ideal for an experienced, hands-on full stack developer who is passionate about AI-powered software development. You will be instrumental in designing and delivering production-grade solutions that integrate large language models, agentic systems, and Azure AI services into real-world applications. Day-to-day of the role: Lead the design, development, and deployment of AI-integrated solutions for client engagements using modern full-stack technologies. Integrate Azure AI services into production applications and architect LLM-powered features and agentic workflows. Work directly with clients to understand requirements, shape solutions, and translate them into working software. Provide technical leadership across engagements, ensuring high standards of code quality and engineering rigour. Contribute to technical research, prototyping, and proof-of-concept development to support client proposals and win new work. Define and prove a mature, repeatable pattern for delivering AI solutions that can be scaled across the team. Establish reusable tools, accelerators, and components to enhance the speed and quality of AI delivery. Explore and evaluate emerging AI technologies and development approaches, integrating the best into practice. Mentor and upskill other developers, building AI delivery capability as the model transitions into the Delivery team. Required Skills & Qualifications: Extensive full-stack development experience in React/Node.js, .NET/C#, Python/Fast API. Proven track record of delivering production software on client-facing projects, ideally within a consultancy or professional services environment. Experience with prompt engineering, RAG architectures, or agentic AI development at scale. Familiarity with AI-assisted development tools such as GitHub Copilot, Claude, and Cursor. Strong experience with Azure cloud services and CI/CD pipelines (Azure DevOps). Demonstrable experience integrating LLMs and building AI-powered features in real-world applications. Excellent communication and stakeholder management skills, able to explain technical concepts to non-technical audiences. Comfortable working autonomously and shaping ambiguity into repeatable, scalable delivery. Benefits: Industry-leading training and development opportunities. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday, and the option to buy more. Company pension scheme. 2 paid leave days per year to volunteer and support your local community. Health cash plan with free access to a confidential Employee Assistance Programme (EAP). Life assurance. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Free on-site gym at our Manchester and Leeds locations. Long service recognition and social events such as Summer BBQ and Christmas party. To apply for the Senior AI Developer position, please submit your CV to be immediately considered.
Noble Recruiting has an exciting opportunity on behalf of our client for a Service Charges & Rent Manager to take operational responsibility for the effective management, administration, and communication of service charges and rent processes across a housing portfolio of 7,000+ homes, including homeowners, freeholders, estates, and garages. This leadership role ensures compliance, accuracy, transparency, and high customer satisfaction while driving continuous improvement and managing a customer-facing team. Key Responsibilities: Develop, implement, and manage annual service charge budgets, ensuring accuracy and transparency. Issue annual rent and service charge notifications in line with regulatory requirements and best practice. Provide clear breakdowns of charges with transparent explanations of cost changes. Ensure compliance with relevant legislation (e.g., Leasehold Reform Act, Landlord & Tenant Act 1985, Housing Acts). Oversee estate charges, utility billing, and sinking funds. Respond to resident queries and explain charges clearly. Work with contractors, suppliers, and internal teams to ensure agreed service standards. Lead implementation of new systems and technologies to improve service delivery. Present financial and compliance reports to Boards, Committees, and other governance groups. Develop strategic plans, including training, quality assurance, and annual service improvements. Requirements Education & Qualifications: Degree or equivalent professional experience (essential). Evidence of continued professional development (essential). CIH Level 3 or above, or working towards it (desirable). Experience: Extensive service charge and rent management experience within housing or property. Experience managing complex service charges, estate charges, and varied rent models. Strong knowledge of leasehold management and Section 20 consultation processes. Experience managing contractors and external managing agents. Leadership of customer-facing teams with a proven record of KPI delivery and customer excellence. Experience leading change initiatives, system implementations, and presenting financial/compliance reports to senior stakeholders. Experience interpreting housing legislation, regulatory changes, and managing internal and external stakeholders. Skills, Knowledge & Abilities: Strong knowledge of housing legislation, service charges, rents, and regulatory frameworks. Knowledge of the Regulator of Social Housing Consumer Standards (2024) and upcoming reforms. Advanced budgeting, forecasting, and financial modelling skills. Ability to explain complex financial information in plain English. Strong leadership, coaching, customer service, complaint resolution, analytical, reporting, and problem-solving skills. High attention to detail, proficiency in Microsoft Office (especially Excel) and housing management systems. Personal Attributes: Collaborative with excellent stakeholder management skills. Highly organised, able to manage competing priorities. Proactive, solutions-focused, and committed to continuous improvement and service excellence. Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer. With over 17 years of industry experience, we specialise in permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy on our website. Application Status: Due to the high volume of applications received, if you do not hear from us within 14 days, your application has unfortunately not been successful on this occasion.
Aug 03, 2026
Full time
Noble Recruiting has an exciting opportunity on behalf of our client for a Service Charges & Rent Manager to take operational responsibility for the effective management, administration, and communication of service charges and rent processes across a housing portfolio of 7,000+ homes, including homeowners, freeholders, estates, and garages. This leadership role ensures compliance, accuracy, transparency, and high customer satisfaction while driving continuous improvement and managing a customer-facing team. Key Responsibilities: Develop, implement, and manage annual service charge budgets, ensuring accuracy and transparency. Issue annual rent and service charge notifications in line with regulatory requirements and best practice. Provide clear breakdowns of charges with transparent explanations of cost changes. Ensure compliance with relevant legislation (e.g., Leasehold Reform Act, Landlord & Tenant Act 1985, Housing Acts). Oversee estate charges, utility billing, and sinking funds. Respond to resident queries and explain charges clearly. Work with contractors, suppliers, and internal teams to ensure agreed service standards. Lead implementation of new systems and technologies to improve service delivery. Present financial and compliance reports to Boards, Committees, and other governance groups. Develop strategic plans, including training, quality assurance, and annual service improvements. Requirements Education & Qualifications: Degree or equivalent professional experience (essential). Evidence of continued professional development (essential). CIH Level 3 or above, or working towards it (desirable). Experience: Extensive service charge and rent management experience within housing or property. Experience managing complex service charges, estate charges, and varied rent models. Strong knowledge of leasehold management and Section 20 consultation processes. Experience managing contractors and external managing agents. Leadership of customer-facing teams with a proven record of KPI delivery and customer excellence. Experience leading change initiatives, system implementations, and presenting financial/compliance reports to senior stakeholders. Experience interpreting housing legislation, regulatory changes, and managing internal and external stakeholders. Skills, Knowledge & Abilities: Strong knowledge of housing legislation, service charges, rents, and regulatory frameworks. Knowledge of the Regulator of Social Housing Consumer Standards (2024) and upcoming reforms. Advanced budgeting, forecasting, and financial modelling skills. Ability to explain complex financial information in plain English. Strong leadership, coaching, customer service, complaint resolution, analytical, reporting, and problem-solving skills. High attention to detail, proficiency in Microsoft Office (especially Excel) and housing management systems. Personal Attributes: Collaborative with excellent stakeholder management skills. Highly organised, able to manage competing priorities. Proactive, solutions-focused, and committed to continuous improvement and service excellence. Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer. With over 17 years of industry experience, we specialise in permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy on our website. Application Status: Due to the high volume of applications received, if you do not hear from us within 14 days, your application has unfortunately not been successful on this occasion.
Head of Finance Shrewsbury £70 90,000 + Car + Bonus + BUPA Seymour John has been exclusively retained to recruit a Head of Finance for Budgen Motors . Budgen Motors is a long-established, family-run automotive retail and aftersales business operating across Shrewsbury and Telford. Representing a strong portfolio of brands including Peugeot, Citroen, Renault, MG, Dacia and used cars and vans, the business has built an excellent reputation for customer service, community involvement and manufacturer performance. This is an important appointment at an exciting stage in Budgen s development. The business is pursuing significant growth opportunities, including the launch of additional Stellantis brands from a new Shrewsbury site this September, expansion in the regional business fleet market, continued development of its aftersales operation, and the adoption of automation and AI-led systems improvements. Whilst current turnover is just north of £80m, 2027 will see the business drive sales to considerably over the £100m mark. The Role Reporting to the Managing Director, the Head of Finance will lead the finance and vehicle administration function, managing a team of seven and ensuring the business has timely, accurate and commercially useful financial information. This is a hands-on senior finance role, suited to someone who is comfortable operating close to the detail while also influencing strategic and operational decision-making. The successful candidate will take ownership of management accounts, financial controls, budgets, forecasts, cash forecasting, banking relationships, stock finance, insurance matters and transactional integrity across a high-volume automotive environment. Just as importantly, they will work closely with operational teams to improve performance, strengthen processes, support profitable growth and help the business make better use of data, systems and automation. Key Responsibilities Lead, support and develop the finance and vehicle administration team. Produce timely, accurate and insightful management accounts and reporting. Maintain strong financial control across transactions, costs, manufacturer debt, warranty debt and stock-related processes. Prepare budgets, forecasts and short-term cash forecasts. Build effective relationships with sales, aftersales and operational teams to improve communication, process efficiency and commercial outcomes. Support performance improvement across areas such as parts margin, used car margin, aftersales productivity and customer retention. Lead or support finance transformation, automation and systems improvement projects. Provide financial insight into growth opportunities, including new brands, fleet development and possible acquisition opportunities. About You You will be an experienced finance leader who enjoys being close to the business, not just reporting the numbers. You will be comfortable managing the fundamentals of a well-run finance function while also challenging, influencing and improving how the business operates. Automotive retail experience would be highly relevant, although candidates from other high-volume, operationally complex environments may also be considered. Strong Excel and Microsoft 365 skills are expected, while experience with Power BI, SQL, automation tools or dealer management systems would be advantageous. Why Join Budgen Motors? This is a genuine opportunity to join a well-established, community-focused business with strong brand relationships, ambitious growth plans and a clear appetite for improvement. For the right person, there is progression available towards Finance Director, once the core finance function is operating at the right level and the role is adding broader commercial value to the business. Package Base salary: £70,000 £90,000 depending on experience and proven impact. Company car available. Modest bonus linked to agreed deliverables. Full family private BUPA healthcare. Standard pension contribution. How to Apply Seymour John is acting as sole agent for Budgen Motors on this appointment. For a confidential discussion, please contact Lee Walker.
Aug 02, 2026
Full time
Head of Finance Shrewsbury £70 90,000 + Car + Bonus + BUPA Seymour John has been exclusively retained to recruit a Head of Finance for Budgen Motors . Budgen Motors is a long-established, family-run automotive retail and aftersales business operating across Shrewsbury and Telford. Representing a strong portfolio of brands including Peugeot, Citroen, Renault, MG, Dacia and used cars and vans, the business has built an excellent reputation for customer service, community involvement and manufacturer performance. This is an important appointment at an exciting stage in Budgen s development. The business is pursuing significant growth opportunities, including the launch of additional Stellantis brands from a new Shrewsbury site this September, expansion in the regional business fleet market, continued development of its aftersales operation, and the adoption of automation and AI-led systems improvements. Whilst current turnover is just north of £80m, 2027 will see the business drive sales to considerably over the £100m mark. The Role Reporting to the Managing Director, the Head of Finance will lead the finance and vehicle administration function, managing a team of seven and ensuring the business has timely, accurate and commercially useful financial information. This is a hands-on senior finance role, suited to someone who is comfortable operating close to the detail while also influencing strategic and operational decision-making. The successful candidate will take ownership of management accounts, financial controls, budgets, forecasts, cash forecasting, banking relationships, stock finance, insurance matters and transactional integrity across a high-volume automotive environment. Just as importantly, they will work closely with operational teams to improve performance, strengthen processes, support profitable growth and help the business make better use of data, systems and automation. Key Responsibilities Lead, support and develop the finance and vehicle administration team. Produce timely, accurate and insightful management accounts and reporting. Maintain strong financial control across transactions, costs, manufacturer debt, warranty debt and stock-related processes. Prepare budgets, forecasts and short-term cash forecasts. Build effective relationships with sales, aftersales and operational teams to improve communication, process efficiency and commercial outcomes. Support performance improvement across areas such as parts margin, used car margin, aftersales productivity and customer retention. Lead or support finance transformation, automation and systems improvement projects. Provide financial insight into growth opportunities, including new brands, fleet development and possible acquisition opportunities. About You You will be an experienced finance leader who enjoys being close to the business, not just reporting the numbers. You will be comfortable managing the fundamentals of a well-run finance function while also challenging, influencing and improving how the business operates. Automotive retail experience would be highly relevant, although candidates from other high-volume, operationally complex environments may also be considered. Strong Excel and Microsoft 365 skills are expected, while experience with Power BI, SQL, automation tools or dealer management systems would be advantageous. Why Join Budgen Motors? This is a genuine opportunity to join a well-established, community-focused business with strong brand relationships, ambitious growth plans and a clear appetite for improvement. For the right person, there is progression available towards Finance Director, once the core finance function is operating at the right level and the role is adding broader commercial value to the business. Package Base salary: £70,000 £90,000 depending on experience and proven impact. Company car available. Modest bonus linked to agreed deliverables. Full family private BUPA healthcare. Standard pension contribution. How to Apply Seymour John is acting as sole agent for Budgen Motors on this appointment. For a confidential discussion, please contact Lee Walker.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Aug 01, 2026
Contractor
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
