102 jobs found

Job Title: Credit Hire Handler Location: Liverpool City Centre / Hybrid (Minimum 3 days a week in office) Salary: Between £30,295 and £35,271 per annum plus potential annual bonus of up to £2000 paid quarterly Job Type: Full Time, Permanent Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm Reporting to the Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive, Claims Handler, Insurance Claims Handler may also be considered for this role.

Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.

Our client is looking to recruit a Senior Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.

Subsidence Desk Technician (Remote) Location: Remote The Opportunity: An exciting opportunity for a Subsidence Desk Technician has arisen to join a well established and growing loss adjusting business that specialises in property claims. With expertise spanning property, subsidence, liability and major loss, the business has built an excellent reputation across the insurance industry and offers outstanding opportunities for technical development and career progression. Whilst the role sits within the specialist Subsidence team, the business has a much broader focus across property claims, offering excellent long term career opportunities within technical claims handling and loss adjusting. You will be joining a supportive and collaborative team where ongoing development is encouraged, with opportunities to broaden your technical expertise and progress your career as your experience grows. Managing a portfolio of subsidence claims from instruction through to conclusion, you will work closely with policyholders, insurers, surveyors, engineers and contractors, developing specialist knowledge of buildings, property damage and insurance claims, whilst delivering an excellent customer experience throughout. Comprehensive training and ongoing technical support will be provided from experienced professionals, ensuring you have the tools and knowledge to develop within the role. Key Responsibilities: As a Subsidence Desk Technician, your responsibilities will include: Providing support to the Subsidence Team and wider business. Developing a strong technical knowledge of subsidence claims and applying policy cover, terms and conditions appropriately. Undertaking triage calls to identify valid subsidence claims and determine whether site investigations are required. Preparing and completing reports within agreed service level agreements (SLAs). Maintaining high standards of written and verbal communication with internal and external stakeholders. Processing claims in line with insurer requirements, standards, service levels and complaints procedures. Proactively progressing claims through to resolution. Reviewing claims, processing amendments and maintaining accurate records within the claims management system. Responding positively to changing client requirements and wider business needs. Providing a high level of customer service throughout the claims process. About You: We are looking for someone with previous experience within the insurance, claims handling or loss adjusting sector who is looking to further develop their career within specialist property claims. Ideally, you will have: Previous experience working within an insurance, claims handling or loss adjusting environment. Experience managing property claims from instruction through to settlement. Experience handling subsidence claims or an understanding of subsidence investigations and the claims process. Experience working as a Claims Handler, Claims Technician, Desk Technician, Property Claims Handler, Subsidence Technician, or in a similar technical claims role. The ability to review and interpret technical reports from surveyors, structural engineers, drainage contractors and other specialist suppliers. Experience liaising with policyholders, insurers, contractors and third-party suppliers throughout the lifecycle of a claim. Good IT skills, including experience using claims management systems and Microsoft Office. Professional qualifications such as Cert CII, Cert CILA, BDMA, or similar insurance-related qualifications would be advantageous, although these are not essential and support will be provided to candidates looking to work towards professional qualifications. What's on Offer? In return, you will receive a comprehensive benefits package, including: Discretionary company bonus. 25 days' annual leave, increasing to 27 days after 3 years' service and 30 days after 5 years. Your birthday off. 5% contributory pension. Private healthcare. Death in Service benefit. Enhanced maternity, adoption, paternity and sick pay. Perkbox employee benefits. Long Service Awards. Employee Assistance Programme (EAP). 24/7 GP access. Holiday purchase scheme. Career development and progression opportunities. Full exam and study support to help you progress your professional qualifications. Employee forum, providing colleagues with an opportunity to share ideas and contribute to workplace initiatives.

Job Title : Claims Handler Location : Bradford City Centre Salary : £28k-£35 DOE + excellent benefits Type : Permanent, full-time Working hours : 9am-5.30pm 1 hour unpaid lunch break A well established and highly regarded organisation is looking to recruit an experienced Claims Handler to join its growing team in Bradford. This is an excellent opportunity for someone with a strong claims background who enjoys managing cases from initial notification through to resolution. The successful candidate will join a supportive, professional team with genuine opportunities for development and progression. The Role - You will be responsible for handling a caseload of personal injury claims, working closely with insurers, clients, experts and third parties to achieve positive outcomes. Key responsibilities include - Managing personal injury claims from instruction through to settlement Handling liability Communicating with claimants, solicitors, experts, insurers and statutory bodies Maintaining accurate claims, reserve and risk information Working within agreed client and procedural guidelines Providing a high standard of customer service throughout the claims process Ensuring compliance with legal and regulatory requirements What We re Looking For - Claims experience within any of the following - Motor claims, Road traffic accident claims, Serious injury claims, Insurance claims handling, EL/PL claims Experience using claims management systems/portals Strong communication and negotiation skills Excellent attention to detail A positive attitude and willingness to learn What s on Offer Competitive salary Genuine career prospects 25 days annual leave plus bank holidays Pension scheme Retail discounts Hybrid working after probation Modern city centre offices Structured training and career development opportunities If you re currently working within motor, insurance, serious injury or defendant claims and are looking for a fresh challenge within a respected legal services environment, we d love to hear from you.

Job Title: Senior Claims Handler Location: Liverpool Salary: 31,831 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pm We are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference. As a Senior Claims Handler, you'll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers. This is a role for someone who doesn't just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it. What you will be doing: Managing customers claims from first notification of loss through to settlement Making fair, timely and confident decisions Reducing customer effort at every stage of the journey Communicate with clarity Minimising hand-offs and creating seamless customer experiences Supporting and coaching colleagues, sharing your expertise Identifying opportunities to improve how we work and deliver good customer outcomes Consider the commercials when settling the claim What we're looking for: Has experience handling insurance claims Takes ownership and sees things through to completion Builds trust through clear and effective communication Thinks commercially while always doing the right thing for the customer Proactively solves problems rather than waiting for direction Enjoys supporting others and sharing knowledge Is curious and driven to improve processes and customer outcomes Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Senior Insurance Claims Executive, Senior Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. You MUST be APA or CIP Qualified to be considered for this role You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to 35,000 - 40,000 Euros + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Commercial Account Handler - Newcastle - Up to 40k A highly regarded, award-winning brokerage with a genuinely unique culture is looking for a client-focused Account Handler to join its Newcastle team - and become a key part of a business that does things differently. This is a role for someone who takes pride in looking after clients properly. You'll manage a portfolio of commercial small business clients across the full policy lifecycle, working in a collaborative and fast-paced environment where strong relationships and outstanding service are at the heart of everything. Salary: Up to 40,000 Location: Newcastle Working pattern: Hybrid post probation What you'll be doing Managing a portfolio of commercial small business clients, focusing on retention, service and growth Supporting clients through renewals, MTAs and day-to-day enquiries with a seamless experience Preparing and negotiating quotations and renewal terms with insurers and underwriters Handling policy documentation, invoicing and credit control accurately and efficiently Liaising with insurers, underwriters, claims specialists and internal colleagues to deliver prompt solutions Identifying opportunities and contributing to the wider success of the team What they're looking for Previous insurance experience - broking or account handling background preferred Experience obtaining quotes and placing business with insurers Strong organisational skills - comfortable managing multiple priorities simultaneously Excellent attention to detail, particularly around documentation and compliance A confident, professional communicator with clients and colleagues alike Good negotiating skills and the ability to build lasting relationships Why join them? Recognised as one of the best large companies to work for in the UK A genuinely unique ethos and culture - one that goes well beyond the bottom line Discretionary annual bonus based on individual and company performance Employer pension contribution of 5% - rising to 10% after 5 years Life Assurance up to 4x salary and Group Income Protection up to 65% of salary 25 days holiday plus bank holidays - increasing with length of service Fully funded professional qualifications and financial incentives for development A supportive, inclusive environment where people genuinely thrive Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

An experienced Property Claims handler is required to join a UK Loss Adjusters. An experienced Property (Commercial & Domestic including Major & Complex Loss) Claims handler is required to join a UK Loss Adjusters, with offices throughout the UK and a renowned reputation within the industry for providing an exceptional Claims services specialising in Property, Liability, Subsidence and HNW. As an experienced Property Claims Handler, you will join an already experienced team working with key Insurer clients managing your own caseload of both commercial and domestic claims. Key duties: Manage your own caseload or property claims - commercial, domestic plus high value complex losses Validate and assess liability Gather and review evidence, carry out full investigations Negotiate settlements working with loss adjusters, contractors, surveyors and all other relevant stakeholders Act as a focal and key point of contact Work closely with, build and maintain good working relationships with policyholders, insurers, brokers and internal teams across the company About you: A background in handling commercial and domestic property claims including high value, complex losses Exceptional communication skills, verbal and written Be technical minded with experience of understanding policy wordings, coverage and be able to interpret simply and effectively to policyholders Good negotiations skills with an excellent background in customer service The ability to manage your own workload, working to deadlines Be happy working on a hybrid basis 2-3 days per week working from an office Cert CII and /or Cert CILA or working towards Salary & Benefits: Salary up to £32,000 plus excellent benefits package

An experienced Property Claims handler is required to join a UK Loss Adjusters. An experienced Property (Commercial & Domestic including Major & Complex Loss) Claims handler is required to join a UK Loss Adjusters, with offices throughout the UK and a renowned reputation within the industry for providing an exceptional Claims services specialising in Property, Liability, Subsidence and HNW. As an experienced Property Claims Handler, you will join an already experienced team working with key Insurer clients managing your own caseload of both commercial and domestic claims. Key duties: Manage your own caseload or property claims - commercial, domestic plus high value complex losses Validate and assess liability Gather and review evidence, carry out full investigations Negotiate settlements working with loss adjusters, contractors, surveyors and all other relevant stakeholders Act as a focal and key point of contact Work closely with, build and maintain good working relationships with policyholders, insurers, brokers and internal teams across the company About you: A background in handling commercial and domestic property claims including high value, complex losses Exceptional communication skills, verbal and written Be technical minded with experience of understanding policy wordings, coverage and be able to interpret simply and effectively to policyholders Good negotiations skills with an excellent background in customer service The ability to manage your own workload, working to deadlines Be happy working on a hybrid basis 2-3 days per week working from an office Cert CII and /or Cert CILA or working towards Salary & Benefits: Salary up to £32,000 plus excellent benefits package

Claims Manager - Commercial Claims Birmingham, Midlands Permanent Full-Time Lead, Develop and Make an Impact An established and growing insurance business is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader who is passionate about developing talent, driving performance, and creating a positive team culture. You'll have responsibility for leading a team of Claims Executives and Claims Handlers across multiple locations, ensuring exceptional service delivery while supporting the continued growth and development of your people. The Role As Claims Manager, you will take ownership of the day-to-day operation of the Commercial Claims function, providing leadership, coaching, and direction to ensure the team delivers outstanding outcomes for clients and the wider business. You will play a key role in building capability, improving performance, and embedding a culture of accountability, collaboration, and continuous improvement. Key responsibilities include: Leading, mentoring, and developing a team of Claims Executives and Handlers. Conducting regular performance reviews, 1-2-1s, coaching sessions, and development planning. Managing team performance, recruitment, succession planning, and skills development initiatives. Ensuring the efficient handling of commercial claims and delivery of a high-quality client service. Driving operational excellence through process improvement and effective use of management information and performance data. Working closely with stakeholders across HR, Learning & Development, Broking, Client Service, and Operations. Managing client complaints and ensuring compliance with regulatory requirements. Supporting the implementation of business strategy, policies, and operational objectives. About You We're looking for an experienced claims leader with a strong background in the commercial insurance market and a genuine passion for developing people. You'll bring: A minimum of 3 years' leadership or management experience within commercial insurance claims. A proven track record of leading, motivating, and developing high-performing teams. Strong knowledge of commercial claims handling and general insurance principles. Experience using MI, reporting tools, and performance data to drive decision-making and improvement. Excellent stakeholder management and communication skills. A collaborative and hands-on leadership style. Cert CII qualification (or actively working towards it). What's on Offer? Opportunity to lead a well-established and growing claims team. A highly visible leadership position with genuine influence on business performance. Supportive and collaborative working culture. Ongoing professional development and career progression opportunities. Competitive salary and benefits package. If you're an experienced Commercial Claims leader looking for a role where you can make a tangible impact on people, performance, and client outcomes, we'd love to hear from you.

Role: Senior Claims Handler Location: Bristol (BS32) Hybrid Working: 2 days office 3 days home Hours: Monday-Friday 09:00am-17:00pm Salary: Up to 35,000 DOE+ bonus + great benefits This is an exciting opportunity for an experienced Senior Claims Handler to join my client, as their claims team is growing. Working as part of a team of 8 the role is hybrid working based in Bristol. Do you have experience working in Insurance Claims? Ideally looking after legal expenses Have you worked within Personal Injury, Employment, Property or Consumer insurance claims? Are you highly organised, detail-focused and do you enjoy managing cases from start to finish? You'll be responsible for managing legal expenses insurance claims from initial assessment through to conclusion, ensuring customers receive an exceptional service while maintaining compliance with regulatory requirements, policy terms, and internal procedures. You'll work closely with clients, solicitors, insurers, brokers, and corporate partners, playing a key role in delivering a high-quality claims service and supporting the continued success of our Legal Services operation. Do you have excellent communication skills, a professional telephone manner and the ability to manage competing priorities within a fast-paced environment. The Role as a Senior Claims Handler You will be responsible for managing claims from initial notification through to conclusion, ensuring all claims are handled efficiently, accurately and in line with regulatory and company requirements. As well as Provide guidance and support to Claim Handlers where necessary to assist in the smooth running of the department. Working closely with the team, customers, solicitors and key stakeholders, you'll play a vital role in delivering an outstanding claims experience while protecting both client and business interests. Key Responsibilities of the Senior Claims Handler Review and assess legal expenses insurance claims to ensure they meet policy criteria. Refer eligible claims to panel solicitors in accordance with policy terms. Agreeing the appointment of solicitors and authorising initial indemnity limits. Decline claims where policy conditions are not met. Manage customer expectations throughout the claims journey, providing clear guidance on processes and timescales. Review client documentation and identify any additional information required to progress claim assessments. Maintain technical knowledge by taking ownership of continual professional development. Provide accurate policy guidance and support to clients, colleagues, corporate partners and solicitors. Build and maintain strong working relationships with the team, clients, panel solicitors and corporate partners. Ensure authorised costs and claim accruals are updated accurately to reflect risk exposure. Manage billing processes across legal expenses insurance products, including reconciliation of data and timely payment processing. Review invoices received and challenge costs where appropriate. Ensure all activities are completed in line with internal procedures, company policies and regulatory requirements. About You Previous experience within legal expenses insurance products for home or motor insurance would be advantageous, but is not essential, as full training will be provided. Do you have: Strong organisational skills and the ability to manage your own workload with minimal supervision. Excellent written and verbal communication skills. A professional and confident telephone manner. Good IT skills, including Microsoft Office applications. An understanding of Data Protection regulations and general compliance requirements. The ability to work effectively as part of a team whilst also using your own initiative. Experience working to deadlines within a regulated environment. Commercial awareness and sound decision-making skills. A minimum of 6 months' experience within a regulated claims environment is desirable. The role offers a great salary and company bonus scheme + Hybrid working (2 days office / 3 days home) Share Scheme Car Scheme 25 Days Holiday plus Bank Holidays Pension Scheme Life Insurance Retail Discount Portal offering savings with thousands of retailers Please follow the link for this Senior Claims Handler role based in Bristol . Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Insurance Claims Handler - Legal Expenses Insurance Bristol (BS32) Hybrid Working: 2 days office / 3 days home Monday to Friday, 9:00am - 5:00pm 27,000 + Bonus + Excellent Benefits Join a Growing Legal Services Team An exciting opportunity has arisen for a Claims Handler to join a growing Legal Services team based in Bristol (BS32) We're keen to hear from individuals with experience within an insurance claims environment, although applications from candidates across other insurance disciplines will also be considered. This role is ideally suited to someone who is highly organised, detail-focused and enjoys managing cases from start to finish. You'll need excellent communication skills, a professional telephone manner and the ability to manage competing priorities within a fast-paced environment. The Role As a Legal Expenses Insurance Claims Handler , you will be responsible for managing claims from initial notification through to conclusion, ensuring all claims are handled efficiently, accurately and in line with regulatory and company requirements. Working closely with customers, solicitors and key stakeholders, you'll play a vital role in delivering an outstanding claims experience while protecting both client and business interests. Key Responsibilities Review and assess legal expenses insurance claims to ensure they meet policy criteria. Refer eligible claims to panel solicitors in accordance with policy terms. Decline claims where policy conditions are not met. Manage customer expectations throughout the claims journey, providing clear guidance on processes and timescales. Review client documentation and identify any additional information required to progress claim assessments. Provide accurate policy guidance and support to clients, colleagues, corporate partners and solicitors. Build and maintain strong working relationships with clients, panel solicitors and corporate partners. Ensure authorised costs and claim accruals are updated accurately to reflect risk exposure. Manage billing processes across legal expenses insurance products, including reconciliation of data and timely payment processing. Review invoices received and challenge costs where appropriate. Ensure all activities are completed in line with internal procedures, company policies and regulatory requirements. About You Previous experience within legal expenses insurance products for home or motor insurance would be advantageous, but is not essential, as full training will be provided. To succeed in this role, you'll have: Strong organisational skills and the ability to manage your own workload with minimal supervision. Excellent written and verbal communication skills. A professional and confident telephone manner. Good IT skills, including Microsoft Office applications. An understanding of Data Protection regulations and general compliance requirements. The ability to work effectively as part of a team whilst also using your own initiative. Experience working to deadlines within a regulated environment. Commercial awareness and sound decision-making skills. A minimum of 6 months' experience within a regulated claims environment is desirable. What's In It For You? Alongside a competitive salary and bonus scheme, you'll benefit from: ? Hybrid working (2 days office / 3 days home) ? Share Scheme ? Car Scheme ? 25 Days Holiday plus Bank Holidays ? Pension Scheme ? Life Insurance ? Retail Discount Portal offering savings with thousands of retailers Apply Today If you're looking to develop your insurance claims career within a supportive and organisation, we'd love to hear from you. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Role: Claims Handler - Defendant Personal Injury (EL/PL) Location: Leeds, West Yorkshire Contract: Full time, permanent, hybrid Salary: £28,000 - £32,000 CRA Consulting is pleased to be working alongside a well-established national law firm to recruit a Claims Handler into its expanding Defendant Personal Injury department. This is a fantastic opportunity to join a firm with a strong reputation within the insurance sector, acting on behalf of insurer and commercial clients across a broad range of personal injury matters. The team offers a collaborative working environment, high-quality training, and genuine opportunities for long-term career development. The Opportunity You'll take ownership of a caseload of defendant Employer's Liability and Public Liability claims, managing matters from initial instruction through to settlement. Working closely with colleagues and clients, you'll ensure claims are progressed efficiently, balancing excellent client service with commercial outcomes. Key responsibilities will include: Managing a varied caseload of defendant EL and PL claims through the MOJ Claims Portal. Investigating liability and quantum by reviewing evidence, medical reports and supporting documentation. Maintaining regular contact with insurer clients, claimant representatives, experts and other key stakeholders. Negotiating settlements and identifying opportunities to achieve commercially favourable outcomes. Pursuing recovery actions where appropriate. Maintaining accurate case records, financial reserves and risk assessments. Ensuring compliance with client protocols, regulatory requirements and internal quality standards. Contributing positively to team objectives while consistently meeting individual performance targets. About You Applications are welcomed from experienced Defendant Personal Injury Claims Handlers who enjoy managing their own caseload and working within a fast-paced environment. To be successful, you'll ideally have: Experience handling defendant EL and/or PL claims. Confidence using the MOJ Claims Portal. A solid understanding of liability, quantum and the personal injury claims process. Strong negotiation and communication skills. The ability to prioritise a busy workload while maintaining excellent attention to detail. A client-focused approach with a commitment to delivering a high standard of service. Candidates with a background in defendant RTA claims who are keen to develop their expertise within Employer's Liability and Public Liability work are also encouraged to apply. Benefits Alongside a competitive salary, the firm offers an extensive benefits package designed to support both your professional development and wellbeing, including: 25 days' annual leave plus bank holidays. Additional annual leave with length of service. Holiday purchase scheme. Enhanced pension contributions. Private healthcare. Life assurance. Enhanced family leave provisions. Discounted legal services. Employee Assistance Programme and wellbeing support. Reward and recognition initiatives. Regular social events and long service awards. Travel schemes. Hybrid and flexible working arrangements. Why Join? This is an excellent opportunity to become part of a highly regarded national practice that genuinely invests in its people. You'll benefit from quality work, a supportive team environment and structured career progression, whether you're already experienced in EL/PL claims or looking to make the move from defendant RTA into a broader personal injury role.

Complex Loss Handler This is a great job for someone who Have experience handling high-value and/or complex Liability claims and is looking to apply their technical expertise in a fast-paced, customer-focused environment. You'll enjoy managing challenging Employers' Liability, Public Liability and Product Liability claims, influencing outcomes through strong negotiation skills, and making a real impact on customer and commercial results. A bit about the job: As a Complex Loss Handler within our Major & Complex Claims Liability team, you'll manage a portfolio of high-value and complex liability claims, ensuring great outcomes while effectively controlling indemnity spend. Working alongside a team of experienced technical claims professionals, you'll use your expertise to investigate, negotiate and resolve claims across Employers' Liability, Public Liability and Product Liability, including 3rd party property damage claims. You'll play an important role in maintaining technical excellence, supporting risk and governance requirements, and contributing to continuous improvement initiatives that enhance service, efficiency and business performance. Through effective claims management and stakeholder engagement, you'll help deliver positive outcomes for customers, brokers and Aviva. Skills and experience we're looking for: Proven experience handling high-value and/or complex Liability claims, including Employers' Liability, Public Liability and Product Liability claims. Strong technical knowledge of liability claims handling, policy interpretation and indemnity spend management, experience of 3rd party property damage claims is useful but not essential. Excellent negotiation, communication and stakeholder management skills, with the ability to build effective relationships internally and externally. Good understanding of the UK insurance market and claims handling best practice, including the management of legal suppliers and external partners. Relevant professional qualification (such as ACII) or equivalent claims experience, with a commitment to continuous professional development. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary up to £45,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. You MUST be APA or CIP Qualified to be considered for this role You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to £35,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

If you have at least 3 years experience managing Motor Insurance claims for an Insurer, broker or in accident management this brilliant new role could be right for you with a solid salary, bonus scheme, progression paths and comprehensive benefits. You must be experienced enough to assess liability and determine the most appropriate intervention strategy by working closely with customers, third-party insurers, solicitors, repairers, credit hire organisations taking ownership of the claims cradle to grave. This role won't suit unless you have worked in Motor Insurance claims. As a Senior Claims Handler, you will play a key role in delivering outstanding customer outcomes from the very first point of contact. You will investigate motor incidents, establish the facts, assess liability, and identify the most effective route to resolution for both our policyholders and third parties. Through non-fault and third-party capture strategies, you will take ownership of claims from notification through to settlement, managing repairs, mobility solutions, total loss claims, recovery actions, and cash settlements. This is an opportunity to make a real difference to customers by providing expert guidance, resolving claims effectively, and ensuring every interaction delivers a positive experience. You will need to show a little flexibility with the hours you can work, your week will be 37.5 hours and some days you will start/end earlier on a rota plus one in 5 Saturdays in lieu of a week day off. If you have the required Motor Insurance experience apply today for a full job spec and immediate interview.