Senior QA Engineer - USA Tech Team Overall Ambition Help deliver exceptional digital experiences for Nando's customers across the USA by embedding quality throughout every stage of software delivery. You'll join a fast-moving engineering team, ensuring quality is considered from discovery through to production by combining thoughtful test strategy, intelligent automation and hands-on exploratory testing across modern web and mobile applications. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving USA Technology team on a permanent basis. You'll be an experienced Quality Engineer who enjoys solving complex quality challenges, improving engineering practices and helping teams deliver reliable software at pace. You'll work closely with Software Engineers, Product Managers and Designers to build quality into products from the very beginning of the development lifecycle rather than simply testing them at the end. You'll be comfortable owning the quality strategy across multiple products whilst remaining hands-on with automation, exploratory testing and continuous improvement. The Role As a Senior QA Engineer, you'll be responsible for embedding quality throughout the software development lifecycle across customer-facing digital products that power the Nando's experience throughout the USA. You'll work closely with Front End Engineers, Backend Engineers, Product Managers, UX Designers and Technical Leads to ensure every release is reliable, performant, accessible and production-ready. You'll help shape the team's quality engineering practices whilst remaining hands-on across automation, exploratory testing, release validation and production quality. You'll also: Build quality into every stage of product delivery. Define test strategies for new features and product initiatives. Design, develop and maintain automated UI and API test suites. Perform exploratory, regression, integration and end-to-end testing. Collaborate closely with engineers throughout development to improve testability. Identify, document and drive defects through to resolution. Ensure releases meet quality, accessibility and performance standards. Champion shift-left testing and continuous quality improvement. Mentor engineers and help improve quality engineering practices across the wider team. Champion the effective use of AI-assisted engineering tools to improve testing efficiency whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior QA Engineer, you'll play a key role in ensuring these customer journeys remain reliable, scalable and resilient. You'll work alongside Software Engineers, Product Managers and Designers to build quality into every release whilst helping the team continuously improve engineering standards. Responsibilities You'll: Define quality strategies for new features and product initiatives. Create and maintain scalable automated UI, API and end-to-end test suites. Execute exploratory, regression, integration and acceptance testing where appropriate. Work closely with engineers to improve testability and automation coverage. Identify, document and manage defects through to resolution. Validate customer journeys across multiple browsers, devices and platforms. Ensure accessibility, usability and performance standards are maintained. Contribute automated testing into CI/CD deployment pipelines. Support production releases through validation and post-release verification. Analyse production issues using monitoring and observability tools. Participate in sprint planning, refinement and team ceremonies. Promote quality engineering best practices across the team. Mentor junior engineers and contribute to the development of quality engineering capability. Continuously explore emerging technologies, including AI-assisted software testing, to improve engineering effectiveness. Skills Required Essential Significant commercial experience as a Software QA Engineer, Quality Engineer or SDET. Strong experience designing and maintaining automated UI and API test suites. Experience with modern browser automation frameworks such as Playwright, Cypress or Selenium. Experience testing REST APIs using Postman, Insomnia or similar tools. Strong manual exploratory, regression and end-to-end testing experience. Experience working with JSON payloads, API responses and network debugging. Experience integrating automated testing into CI/CD pipelines. Strong understanding of Agile software delivery and modern SDLC practices. Excellent defect investigation and root cause analysis skills. Strong communication and collaboration skills across engineering and product teams. Experience influencing engineering quality and testing practices. Experience using AI tools to improve testing productivity and software quality. Highly Desirable Experience testing React and React Native applications. Experience using Maestro for mobile test automation. Experience with BrowserStack or similar real-device testing platforms. Experience with visual regression testing using Percy. Experience with performance testing tools such as k6, Gatling or equivalent. Experience with Google Cloud Platform (GCP). Experience working with Grafana, LogRocket or similar observability platforms. Accessibility testing (WCAG). Experience working on customer-facing, high-scale digital platforms.
Aug 05, 2026
Full time
Senior QA Engineer - USA Tech Team Overall Ambition Help deliver exceptional digital experiences for Nando's customers across the USA by embedding quality throughout every stage of software delivery. You'll join a fast-moving engineering team, ensuring quality is considered from discovery through to production by combining thoughtful test strategy, intelligent automation and hands-on exploratory testing across modern web and mobile applications. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving USA Technology team on a permanent basis. You'll be an experienced Quality Engineer who enjoys solving complex quality challenges, improving engineering practices and helping teams deliver reliable software at pace. You'll work closely with Software Engineers, Product Managers and Designers to build quality into products from the very beginning of the development lifecycle rather than simply testing them at the end. You'll be comfortable owning the quality strategy across multiple products whilst remaining hands-on with automation, exploratory testing and continuous improvement. The Role As a Senior QA Engineer, you'll be responsible for embedding quality throughout the software development lifecycle across customer-facing digital products that power the Nando's experience throughout the USA. You'll work closely with Front End Engineers, Backend Engineers, Product Managers, UX Designers and Technical Leads to ensure every release is reliable, performant, accessible and production-ready. You'll help shape the team's quality engineering practices whilst remaining hands-on across automation, exploratory testing, release validation and production quality. You'll also: Build quality into every stage of product delivery. Define test strategies for new features and product initiatives. Design, develop and maintain automated UI and API test suites. Perform exploratory, regression, integration and end-to-end testing. Collaborate closely with engineers throughout development to improve testability. Identify, document and drive defects through to resolution. Ensure releases meet quality, accessibility and performance standards. Champion shift-left testing and continuous quality improvement. Mentor engineers and help improve quality engineering practices across the wider team. Champion the effective use of AI-assisted engineering tools to improve testing efficiency whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior QA Engineer, you'll play a key role in ensuring these customer journeys remain reliable, scalable and resilient. You'll work alongside Software Engineers, Product Managers and Designers to build quality into every release whilst helping the team continuously improve engineering standards. Responsibilities You'll: Define quality strategies for new features and product initiatives. Create and maintain scalable automated UI, API and end-to-end test suites. Execute exploratory, regression, integration and acceptance testing where appropriate. Work closely with engineers to improve testability and automation coverage. Identify, document and manage defects through to resolution. Validate customer journeys across multiple browsers, devices and platforms. Ensure accessibility, usability and performance standards are maintained. Contribute automated testing into CI/CD deployment pipelines. Support production releases through validation and post-release verification. Analyse production issues using monitoring and observability tools. Participate in sprint planning, refinement and team ceremonies. Promote quality engineering best practices across the team. Mentor junior engineers and contribute to the development of quality engineering capability. Continuously explore emerging technologies, including AI-assisted software testing, to improve engineering effectiveness. Skills Required Essential Significant commercial experience as a Software QA Engineer, Quality Engineer or SDET. Strong experience designing and maintaining automated UI and API test suites. Experience with modern browser automation frameworks such as Playwright, Cypress or Selenium. Experience testing REST APIs using Postman, Insomnia or similar tools. Strong manual exploratory, regression and end-to-end testing experience. Experience working with JSON payloads, API responses and network debugging. Experience integrating automated testing into CI/CD pipelines. Strong understanding of Agile software delivery and modern SDLC practices. Excellent defect investigation and root cause analysis skills. Strong communication and collaboration skills across engineering and product teams. Experience influencing engineering quality and testing practices. Experience using AI tools to improve testing productivity and software quality. Highly Desirable Experience testing React and React Native applications. Experience using Maestro for mobile test automation. Experience with BrowserStack or similar real-device testing platforms. Experience with visual regression testing using Percy. Experience with performance testing tools such as k6, Gatling or equivalent. Experience with Google Cloud Platform (GCP). Experience working with Grafana, LogRocket or similar observability platforms. Accessibility testing (WCAG). Experience working on customer-facing, high-scale digital platforms.
Senior Front End Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by building intuitive, high-performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer-facing applications whilst delivering exceptional experiences across the USA. What We're Looking For We're looking for a Senior Front End Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You'll be comfortable owning large frontend initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Front End Engineer, you'll design, build, deploy and operate modern, high-quality web applications that power the Nando's digital experience across the USA. You'll partner closely with Technical Leads, Product Managers, UX Designers and fellow engineers to create fast, accessible and engaging customer experiences whilst helping shape the frontend architecture across our digital platform. You'll be trusted to independently lead complex frontend initiatives, mentor engineers across the team and champion engineering best practice. You'll also: Lead frontend technical discovery and solution design for complex initiatives. Build reusable, scalable and accessible component libraries. Translate UX designs into responsive, high-quality user interfaces. Drive engineering quality through code reviews, testing strategies and frontend standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own frontend applications throughout their lifecycle using a "You build it, you run it" mindset. Improve performance, accessibility, security and developer experience across our applications. Contribute to frontend architecture and engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Front End Engineer, you'll play a key role in designing and delivering the customer-facing experiences across these domains. You'll work closely with backend engineers, Product Managers and Designers to build intuitive, responsive and accessible applications that delight customers while remaining scalable, resilient and easy to evolve. You'll collaborate with other engineering teams across Customer Digital, helping align frontend standards, improve shared libraries and continually enhance our engineering ecosystem. Responsibilities Our Senior Front End Engineers are technical leaders who remain close to the code whilst helping the wider engineering organisation succeed. You'll: Design and build modern, scalable and accessible frontend applications. Lead technical implementation of complex frontend initiatives from discovery through production. Develop reusable UI components and shared design system capabilities. Collaborate with Product Managers, Designers, Technical Leads and backend engineers to deliver outstanding customer experiences. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to frontend engineering standards, tooling and development practices. Contribute to frontend architecture and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Optimise application performance, responsiveness and Core Web Vitals. Own frontend services in production, including monitoring, observability and continuous improvement. Build and optimise CI/CD pipelines for frontend applications. Support incident response, root cause analysis and ongoing service improvements. Champion accessibility (WCAG), usability and responsive design best practices. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial experience building large-scale frontend applications. Expert proficiency with TypeScript , React and modern JavaScript. Strong experience with React ecosystem tools such as React Query, Redux Toolkit or equivalent state management solutions. Deep understanding of HTML5, CSS3 and responsive web design. Strong knowledge of frontend architecture, component-based design and scalable application patterns. Experience integrating RESTful APIs and backend services. Experience building performant, accessible and responsive user interfaces. Strong experience with automated frontend testing (Jest, React Testing Library, Playwright or Cypress). Experience with CI/CD pipelines and cloud-hosted frontend deployments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle. Highly Desirable React Native Next.js Google Cloud Platform (GCP) Kubernetes Design Systems Storybook GraphQL Micro Frontends Performance optimisation and Core Web Vitals Accessibility (WCAG) Observability platforms and frontend monitoring Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
Aug 05, 2026
Full time
Senior Front End Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by building intuitive, high-performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer-facing applications whilst delivering exceptional experiences across the USA. What We're Looking For We're looking for a Senior Front End Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You'll be comfortable owning large frontend initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Front End Engineer, you'll design, build, deploy and operate modern, high-quality web applications that power the Nando's digital experience across the USA. You'll partner closely with Technical Leads, Product Managers, UX Designers and fellow engineers to create fast, accessible and engaging customer experiences whilst helping shape the frontend architecture across our digital platform. You'll be trusted to independently lead complex frontend initiatives, mentor engineers across the team and champion engineering best practice. You'll also: Lead frontend technical discovery and solution design for complex initiatives. Build reusable, scalable and accessible component libraries. Translate UX designs into responsive, high-quality user interfaces. Drive engineering quality through code reviews, testing strategies and frontend standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own frontend applications throughout their lifecycle using a "You build it, you run it" mindset. Improve performance, accessibility, security and developer experience across our applications. Contribute to frontend architecture and engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Front End Engineer, you'll play a key role in designing and delivering the customer-facing experiences across these domains. You'll work closely with backend engineers, Product Managers and Designers to build intuitive, responsive and accessible applications that delight customers while remaining scalable, resilient and easy to evolve. You'll collaborate with other engineering teams across Customer Digital, helping align frontend standards, improve shared libraries and continually enhance our engineering ecosystem. Responsibilities Our Senior Front End Engineers are technical leaders who remain close to the code whilst helping the wider engineering organisation succeed. You'll: Design and build modern, scalable and accessible frontend applications. Lead technical implementation of complex frontend initiatives from discovery through production. Develop reusable UI components and shared design system capabilities. Collaborate with Product Managers, Designers, Technical Leads and backend engineers to deliver outstanding customer experiences. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to frontend engineering standards, tooling and development practices. Contribute to frontend architecture and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Optimise application performance, responsiveness and Core Web Vitals. Own frontend services in production, including monitoring, observability and continuous improvement. Build and optimise CI/CD pipelines for frontend applications. Support incident response, root cause analysis and ongoing service improvements. Champion accessibility (WCAG), usability and responsive design best practices. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial experience building large-scale frontend applications. Expert proficiency with TypeScript , React and modern JavaScript. Strong experience with React ecosystem tools such as React Query, Redux Toolkit or equivalent state management solutions. Deep understanding of HTML5, CSS3 and responsive web design. Strong knowledge of frontend architecture, component-based design and scalable application patterns. Experience integrating RESTful APIs and backend services. Experience building performant, accessible and responsive user interfaces. Strong experience with automated frontend testing (Jest, React Testing Library, Playwright or Cypress). Experience with CI/CD pipelines and cloud-hosted frontend deployments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle. Highly Desirable React Native Next.js Google Cloud Platform (GCP) Kubernetes Design Systems Storybook GraphQL Micro Frontends Performance optimisation and Core Web Vitals Accessibility (WCAG) Observability platforms and frontend monitoring Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
Finance Risk & Control Manager Location: Thorpe Park , Leeds, Hybrid working. Join us as a Finance Risk & Control Manager and help us strengthen and evolve our financial control environment. In this role, you'll work closely with teams across Finance and the wider business to identify and manage risk in a practical, proactive way-making sure the right controls are in place, understood and consistently applied. You'll play a key part in maintaining a clear and effective governance framework, supporting audits, keeping policies relevant and easy to follow, and turning insight into action through meaningful reporting. Just as importantly, you'll build strong relationships, challenge where needed and support teams to embed good risk and control practices into everyday decision-making. It's a great opportunity to make a visible impact, bring fresh thinking and help us continue to build a control environment that's robust, efficient and future-ready. What we are looking for: Fully qualified accountant (ACA/CIMA) with solid post-qualified experience, ideally within financial controllership Strong background in financial risk, internal controls or audit (typically 5-7 years), with a good understanding of frameworks such as COSO Confident working with accounting and auditing standards, alongside financial systems (e.g. Oracle) and data/BI principles Proven experience operating in complex, multi-entity or multinational environments, ideally within financial services A collaborative and organised approach, with strong analytical thinking, attention to detail and the ability to manage competing priorities Effective communicator and influencer, comfortable working with and challenging senior stakeholders, with the ability to lead, coach and build capability within a team If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the third-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and help shape a stronger, smarter financial control environment. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Aug 05, 2026
Full time
Finance Risk & Control Manager Location: Thorpe Park , Leeds, Hybrid working. Join us as a Finance Risk & Control Manager and help us strengthen and evolve our financial control environment. In this role, you'll work closely with teams across Finance and the wider business to identify and manage risk in a practical, proactive way-making sure the right controls are in place, understood and consistently applied. You'll play a key part in maintaining a clear and effective governance framework, supporting audits, keeping policies relevant and easy to follow, and turning insight into action through meaningful reporting. Just as importantly, you'll build strong relationships, challenge where needed and support teams to embed good risk and control practices into everyday decision-making. It's a great opportunity to make a visible impact, bring fresh thinking and help us continue to build a control environment that's robust, efficient and future-ready. What we are looking for: Fully qualified accountant (ACA/CIMA) with solid post-qualified experience, ideally within financial controllership Strong background in financial risk, internal controls or audit (typically 5-7 years), with a good understanding of frameworks such as COSO Confident working with accounting and auditing standards, alongside financial systems (e.g. Oracle) and data/BI principles Proven experience operating in complex, multi-entity or multinational environments, ideally within financial services A collaborative and organised approach, with strong analytical thinking, attention to detail and the ability to manage competing priorities Effective communicator and influencer, comfortable working with and challenging senior stakeholders, with the ability to lead, coach and build capability within a team If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the third-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and help shape a stronger, smarter financial control environment. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Senior Frontend Developer 65,000 - 75,000 Manchester City Centre Hybrid (2 days per week onsite) Permanent We are looking for a driven Senior Frontend Developer to join a growing technology team within a highly successful and innovative business. The team is continuing to expand and is looking for engineers who want to make a genuine impact, influence technical decisions and help shape the future of the platform. This is not an environment where developers simply pick up tickets and move them across a board. The team values engineers who are naturally curious, enjoy solving problems and think beyond the immediate task in front of them. They want people who challenge ideas constructively, continuously look for improvements and have a genuine desire to help evolve products, systems and engineering practices. You will play a key role in developing and enhancing modern customer-facing applications using React, Next.js, TypeScript and AWS, working closely with Product, Design and Engineering teams to deliver outstanding user experiences. Key Responsibilities: Developing and maintaining modern web applications using React, Next.js and TypeScript. Building scalable, reusable and maintainable frontend components. Collaborating with Product Managers, Designers and Engineers to deliver new features. Driving improvements to performance, accessibility and user experience. Participating in technical discussions, code reviews and architectural decisions. Mentoring and supporting other developers within the team. Supporting cloud-hosted applications and services within AWS. Identifying opportunities for continuous improvement across systems and development processes. Contributing to a collaborative and high-performing engineering culture. Key Skills Strong commercial experience with React. Experience developing applications with Next.js. Strong TypeScript expertise. Experience working with AWS. Strong understanding of frontend architecture and modern engineering practices. Experience consuming REST APIs and integrating backend services. Knowledge of CI/CD processes and Agile development methodologies. Strong communication and stakeholder management skills. Proven ability to take ownership and drive technical improvements. Desirable Skills: Experience working in fast-paced technology-led environments. Exposure to server-side rendering and performance optimisation. Experience working closely with UX/UI teams. Knowledge of testing frameworks and frontend best practices. Experience contributing to technical strategy and architectural discussions. What You Get In Return: Salary of 65,000 - 75,000. Hybrid working (2 days per week onsite in Manchester City Centre). Modern technology stack. Strong engineering culture focused on continuous improvement. Genuine opportunities for progression and development. Competitive benefits package. This company is an equal opportunity employer and values diversity. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Interested? Please submit your CV to Chrissie Rehman at DCS Technology via the link provided. Alternatively email (url removed) DCS Technology is recognised as a trusted supplier of permanent, contract and interim recruitment services to Engineering, Technology and High-Growth businesses across the UK. INDTECH DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Aug 05, 2026
Full time
Senior Frontend Developer 65,000 - 75,000 Manchester City Centre Hybrid (2 days per week onsite) Permanent We are looking for a driven Senior Frontend Developer to join a growing technology team within a highly successful and innovative business. The team is continuing to expand and is looking for engineers who want to make a genuine impact, influence technical decisions and help shape the future of the platform. This is not an environment where developers simply pick up tickets and move them across a board. The team values engineers who are naturally curious, enjoy solving problems and think beyond the immediate task in front of them. They want people who challenge ideas constructively, continuously look for improvements and have a genuine desire to help evolve products, systems and engineering practices. You will play a key role in developing and enhancing modern customer-facing applications using React, Next.js, TypeScript and AWS, working closely with Product, Design and Engineering teams to deliver outstanding user experiences. Key Responsibilities: Developing and maintaining modern web applications using React, Next.js and TypeScript. Building scalable, reusable and maintainable frontend components. Collaborating with Product Managers, Designers and Engineers to deliver new features. Driving improvements to performance, accessibility and user experience. Participating in technical discussions, code reviews and architectural decisions. Mentoring and supporting other developers within the team. Supporting cloud-hosted applications and services within AWS. Identifying opportunities for continuous improvement across systems and development processes. Contributing to a collaborative and high-performing engineering culture. Key Skills Strong commercial experience with React. Experience developing applications with Next.js. Strong TypeScript expertise. Experience working with AWS. Strong understanding of frontend architecture and modern engineering practices. Experience consuming REST APIs and integrating backend services. Knowledge of CI/CD processes and Agile development methodologies. Strong communication and stakeholder management skills. Proven ability to take ownership and drive technical improvements. Desirable Skills: Experience working in fast-paced technology-led environments. Exposure to server-side rendering and performance optimisation. Experience working closely with UX/UI teams. Knowledge of testing frameworks and frontend best practices. Experience contributing to technical strategy and architectural discussions. What You Get In Return: Salary of 65,000 - 75,000. Hybrid working (2 days per week onsite in Manchester City Centre). Modern technology stack. Strong engineering culture focused on continuous improvement. Genuine opportunities for progression and development. Competitive benefits package. This company is an equal opportunity employer and values diversity. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Interested? Please submit your CV to Chrissie Rehman at DCS Technology via the link provided. Alternatively email (url removed) DCS Technology is recognised as a trusted supplier of permanent, contract and interim recruitment services to Engineering, Technology and High-Growth businesses across the UK. INDTECH DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Enterprise Partner Solutions Security Manager (German Speaking) Location: Remote | UK, Ireland or Spain Contract: September 2026 to June 2027 Language Requirement: Fluent German (native level not required) We're supporting one of the world's leading technology organisations as they continue to expand their enterprise security and AI partner ecosystem across Europe. This is an opportunity to work at the intersection of cybersecurity, cloud, AI and strategic partnerships, helping enterprise organisations accelerate their adoption of modern security, compliance and productivity solutions. What you'll be doing Build and execute growth strategies with strategic technology partners Develop trusted relationships with senior stakeholders and decision makers Drive adoption of cloud security, compliance, identity and AI solutions across enterprise customers Support partners in building scalable sales and delivery capabilities Create and execute joint go-to-market and co-sell plans Identify new opportunities for partner-led growth and customer transformation Facilitate workshops, planning sessions and executive-level engagements Enable secure AI adoption through governance, compliance and security best practices Collaborate with sales, technical and customer success teams to deliver business outcomes What you'll bring Fluent German language skills, both written and spoken Experience in partner management, business development, enterprise sales or solution specialist roles Strong understanding of cybersecurity, identity, compliance, cloud technologies or enterprise SaaS solutions Experience working with strategic partners, channel organisations or ecosystem-led sales models Ability to engage confidently with senior executives and C-level stakeholders Proven track record of driving commercial growth and influencing complex stakeholder groups Strong consultative and relationship management skills Ideal background You may currently be working as: Partner Development Manager Partner Solutions Manager Channel Manager Alliance Manager Security Sales Specialist Cloud Solutions Specialist Business Development Manager Strategic Partner Manager Why consider this opportunity? Work with one of the most recognised technology organisations globally Play a key role in the growth of security and AI solutions across the enterprise market Fully remote working Open to candidates based in the UK, Ireland or Spain Opportunity to influence senior stakeholders and strategic partners across Europe If you're a fluent German speaker with a background in technology partnerships, cybersecurity, cloud or enterprise sales, we'd love to hear from you. Job Title: Partner Solutions Sales - Security Location: London, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Aug 05, 2026
Contractor
Enterprise Partner Solutions Security Manager (German Speaking) Location: Remote | UK, Ireland or Spain Contract: September 2026 to June 2027 Language Requirement: Fluent German (native level not required) We're supporting one of the world's leading technology organisations as they continue to expand their enterprise security and AI partner ecosystem across Europe. This is an opportunity to work at the intersection of cybersecurity, cloud, AI and strategic partnerships, helping enterprise organisations accelerate their adoption of modern security, compliance and productivity solutions. What you'll be doing Build and execute growth strategies with strategic technology partners Develop trusted relationships with senior stakeholders and decision makers Drive adoption of cloud security, compliance, identity and AI solutions across enterprise customers Support partners in building scalable sales and delivery capabilities Create and execute joint go-to-market and co-sell plans Identify new opportunities for partner-led growth and customer transformation Facilitate workshops, planning sessions and executive-level engagements Enable secure AI adoption through governance, compliance and security best practices Collaborate with sales, technical and customer success teams to deliver business outcomes What you'll bring Fluent German language skills, both written and spoken Experience in partner management, business development, enterprise sales or solution specialist roles Strong understanding of cybersecurity, identity, compliance, cloud technologies or enterprise SaaS solutions Experience working with strategic partners, channel organisations or ecosystem-led sales models Ability to engage confidently with senior executives and C-level stakeholders Proven track record of driving commercial growth and influencing complex stakeholder groups Strong consultative and relationship management skills Ideal background You may currently be working as: Partner Development Manager Partner Solutions Manager Channel Manager Alliance Manager Security Sales Specialist Cloud Solutions Specialist Business Development Manager Strategic Partner Manager Why consider this opportunity? Work with one of the most recognised technology organisations globally Play a key role in the growth of security and AI solutions across the enterprise market Fully remote working Open to candidates based in the UK, Ireland or Spain Opportunity to influence senior stakeholders and strategic partners across Europe If you're a fluent German speaker with a background in technology partnerships, cybersecurity, cloud or enterprise sales, we'd love to hear from you. Job Title: Partner Solutions Sales - Security Location: London, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
IT Manager - Manchester Manchester (Hybrid 3 days office / 2 days home) Competitive Salary + Excellent Benefits Are you an experienced IT Manager with a strong background in IT operations, infrastructure and information security? Have you owned an ISO 27001 Information Security Management System (ISMS), led external audits and taken responsibility for maintaining certification? Do you have experience driving Cyber Essentials Plus certification and ensuring security best practices are embedded across the business? If so, we'd love to hear from you. Our client is looking for an experienced, hands-on IT Manager to lead their internal IT function while taking ownership of their information security and compliance framework. This is a true player-manager role where you'll combine technical expertise with leadership, managing a small IT team while remaining actively involved in the day-to-day running of the IT environment. The Role You'll oversee all aspects of internal IT operations, ensuring the business has a secure, reliable and well-managed technology environment. A key part of the role is taking ownership of the ISO 27001 Information Security Management System (ISMS), maintaining policies, controls and documentation, leading internal and external audits, and driving continuous improvement. You'll also own the annual Cyber Essentials Plus certification and work closely with senior stakeholders to ensure the organisation continues to meet the highest standards of information security. Key Responsibilities Lead the day-to-day IT operations across infrastructure, cloud services, networking and end-user technology Line manage and mentor a small internal IT team Own and maintain the ISO 27001 ISMS, including policies, controls, documentation and risk registers Lead external ISO surveillance and recertification audits Own the annual Cyber Essentials Plus certification process Manage Microsoft 365, Azure Identity, Intune, Defender and endpoint security Administer Cisco Meraki or similar networking technologies Manage IT suppliers, contracts and third-party relationships Deliver infrastructure and technology improvement projects Work closely with senior leadership to support the organisation's IT strategy About You We're looking for someone who has personally owned ISO 27001 and can demonstrate experience maintaining certification and leading audits. You'll ideally have experience in: Previous experience as an IT Manager or Senior Infrastructure Manager Ownership of an ISO 27001 Information Security Management System (essential) Leading ISO 27001 external audits and maintaining certification (essential) Ownership of Cyber Essentials Plus certification (essential) Microsoft 365 administration Azure Identity / Entra ID Microsoft Intune Microsoft Defender Endpoint Management Identity & Access Management Cisco Meraki or similar enterprise networking technologies Vendor and supplier management Experience managing and developing a small IT team Why Apply? This is an excellent opportunity to join a growing organisation where you'll have genuine ownership of the IT function and play a pivotal role in maintaining and enhancing the company's technology and information security landscape. If you're looking for a role where you can combine hands-on technical expertise with leadership and take full ownership of ISO 27001 and Cyber Essentials Plus, we'd love to hear from you. Apply today or contact Adria Solutions for a confidential discussion. IT Manager - Manchester
Aug 05, 2026
Full time
IT Manager - Manchester Manchester (Hybrid 3 days office / 2 days home) Competitive Salary + Excellent Benefits Are you an experienced IT Manager with a strong background in IT operations, infrastructure and information security? Have you owned an ISO 27001 Information Security Management System (ISMS), led external audits and taken responsibility for maintaining certification? Do you have experience driving Cyber Essentials Plus certification and ensuring security best practices are embedded across the business? If so, we'd love to hear from you. Our client is looking for an experienced, hands-on IT Manager to lead their internal IT function while taking ownership of their information security and compliance framework. This is a true player-manager role where you'll combine technical expertise with leadership, managing a small IT team while remaining actively involved in the day-to-day running of the IT environment. The Role You'll oversee all aspects of internal IT operations, ensuring the business has a secure, reliable and well-managed technology environment. A key part of the role is taking ownership of the ISO 27001 Information Security Management System (ISMS), maintaining policies, controls and documentation, leading internal and external audits, and driving continuous improvement. You'll also own the annual Cyber Essentials Plus certification and work closely with senior stakeholders to ensure the organisation continues to meet the highest standards of information security. Key Responsibilities Lead the day-to-day IT operations across infrastructure, cloud services, networking and end-user technology Line manage and mentor a small internal IT team Own and maintain the ISO 27001 ISMS, including policies, controls, documentation and risk registers Lead external ISO surveillance and recertification audits Own the annual Cyber Essentials Plus certification process Manage Microsoft 365, Azure Identity, Intune, Defender and endpoint security Administer Cisco Meraki or similar networking technologies Manage IT suppliers, contracts and third-party relationships Deliver infrastructure and technology improvement projects Work closely with senior leadership to support the organisation's IT strategy About You We're looking for someone who has personally owned ISO 27001 and can demonstrate experience maintaining certification and leading audits. You'll ideally have experience in: Previous experience as an IT Manager or Senior Infrastructure Manager Ownership of an ISO 27001 Information Security Management System (essential) Leading ISO 27001 external audits and maintaining certification (essential) Ownership of Cyber Essentials Plus certification (essential) Microsoft 365 administration Azure Identity / Entra ID Microsoft Intune Microsoft Defender Endpoint Management Identity & Access Management Cisco Meraki or similar enterprise networking technologies Vendor and supplier management Experience managing and developing a small IT team Why Apply? This is an excellent opportunity to join a growing organisation where you'll have genuine ownership of the IT function and play a pivotal role in maintaining and enhancing the company's technology and information security landscape. If you're looking for a role where you can combine hands-on technical expertise with leadership and take full ownership of ISO 27001 and Cyber Essentials Plus, we'd love to hear from you. Apply today or contact Adria Solutions for a confidential discussion. IT Manager - Manchester
Your new company My clients are looking for a PMO Lead who has working knowledge of ITIL / ServiceNow / IDAM. This is a 3-6-month contract and is inside scope of IR35. Candidates with a background in Real Estate Services would be desirable. Your new role Key Responsibilities PMO Leadership: Deliver a UK PMO function supporting Real Estate, Workplace, Facilities, and Technology-enabled transformation programmes. Portfolio Oversight: Monitor project performance, budgets, timelines, resource allocation, and dependencies across a portfolio of Real Estate, Workplace, and technology initiatives. Governance & Compliance: Ensure adherence to internal controls, IT governance standards, property compliance requirements, and regulatory obligations. Service Management Alignment: Ensure projects align with ITIL best practices, supporting effective service transition, operational readiness, and handover into BAU support teams. ServiceNow Governance: Drive the use of ServiceNow for project governance, workflow management, change control, reporting, and service delivery processes. IDAM Oversight: Support projects involving Identity & Access Management (IDAM), ensuring access governance, security controls, and compliance requirements are embedded throughout project delivery. Stakeholder Management: Collaborate with Real Estate, Workplace, IT, Security, Facilities Management, external suppliers, consultants, and business stakeholders. Reporting & Insights: Deliver executive-level dashboards, portfolio reporting, RAID management, service performance metrics, and programme updates. Process Improvement: Drive continuous improvement across PMO processes, project delivery methodologies, service management practices, and supporting toolsets. Change Management: Support organisational change, communications, service adoption, and business readiness activities associated with Real Estate and technology change programmes. Skills & Experience Proven experience leading PMO functions within Real Estate, Workplace, Facilities Management, Property, or Corporate Transformation environments. Experience delivering programmes involving IT Service Management (ITSM), ServiceNow, Workplace Technology, or enterprise transformation initiatives. Strong understanding of ITIL principles, including service transition, change management, and operational governance. Experience supporting Identity & Access Management (IDAM) initiatives, including access governance, user life cycle management, and compliance requirements. Strong portfolio governance, risk management, financial tracking, and reporting experience. Proficiency in ServiceNow, MS Project, Power BI, Excel, and other PMO reporting tools. Excellent stakeholder management skills, with experience engaging senior business, technology, Real Estate, and Facilities stakeholders. Experience working within large, complex, matrix organisations. Qualifications Degree in Business Management, Real Estate, Project Management, Property, Information Technology, or a related discipline. PRINCE2, PMI, or APM certification preferred. ITIL Foundation certification preferred. ServiceNow certification or experience working within a ServiceNow environment are desirable. Knowledge of Real Estate portfolio management, workplace transformation, facilities management, and corporate property operations would be advantageous. This version positions the role as a Real Estate PMO Lead/Manager with responsibility for ServiceNow, ITIL-aligned service management, and IDAM governance rather than a construction-focused PMO. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Contractor
Your new company My clients are looking for a PMO Lead who has working knowledge of ITIL / ServiceNow / IDAM. This is a 3-6-month contract and is inside scope of IR35. Candidates with a background in Real Estate Services would be desirable. Your new role Key Responsibilities PMO Leadership: Deliver a UK PMO function supporting Real Estate, Workplace, Facilities, and Technology-enabled transformation programmes. Portfolio Oversight: Monitor project performance, budgets, timelines, resource allocation, and dependencies across a portfolio of Real Estate, Workplace, and technology initiatives. Governance & Compliance: Ensure adherence to internal controls, IT governance standards, property compliance requirements, and regulatory obligations. Service Management Alignment: Ensure projects align with ITIL best practices, supporting effective service transition, operational readiness, and handover into BAU support teams. ServiceNow Governance: Drive the use of ServiceNow for project governance, workflow management, change control, reporting, and service delivery processes. IDAM Oversight: Support projects involving Identity & Access Management (IDAM), ensuring access governance, security controls, and compliance requirements are embedded throughout project delivery. Stakeholder Management: Collaborate with Real Estate, Workplace, IT, Security, Facilities Management, external suppliers, consultants, and business stakeholders. Reporting & Insights: Deliver executive-level dashboards, portfolio reporting, RAID management, service performance metrics, and programme updates. Process Improvement: Drive continuous improvement across PMO processes, project delivery methodologies, service management practices, and supporting toolsets. Change Management: Support organisational change, communications, service adoption, and business readiness activities associated with Real Estate and technology change programmes. Skills & Experience Proven experience leading PMO functions within Real Estate, Workplace, Facilities Management, Property, or Corporate Transformation environments. Experience delivering programmes involving IT Service Management (ITSM), ServiceNow, Workplace Technology, or enterprise transformation initiatives. Strong understanding of ITIL principles, including service transition, change management, and operational governance. Experience supporting Identity & Access Management (IDAM) initiatives, including access governance, user life cycle management, and compliance requirements. Strong portfolio governance, risk management, financial tracking, and reporting experience. Proficiency in ServiceNow, MS Project, Power BI, Excel, and other PMO reporting tools. Excellent stakeholder management skills, with experience engaging senior business, technology, Real Estate, and Facilities stakeholders. Experience working within large, complex, matrix organisations. Qualifications Degree in Business Management, Real Estate, Project Management, Property, Information Technology, or a related discipline. PRINCE2, PMI, or APM certification preferred. ITIL Foundation certification preferred. ServiceNow certification or experience working within a ServiceNow environment are desirable. Knowledge of Real Estate portfolio management, workplace transformation, facilities management, and corporate property operations would be advantageous. This version positions the role as a Real Estate PMO Lead/Manager with responsibility for ServiceNow, ITIL-aligned service management, and IDAM governance rather than a construction-focused PMO. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices. As a Senior Compliance Manager within Starling's Risk & Compliance Department, you will play a pivotal role in our Second Line of Defence (2LoD). Reporting directly to the Head of Conduct and Compliance Advice, your purpose is to provide robust regulatory compliance advice, guidance, and independent oversight to our first-line business teams. You will ensure the Bank effectively manages its regulatory and conduct-related risks while consistently delivering good customer outcomes. This role requires a balance of strong leadership - supporting the day-to-day management of a high-performing advice team - and deep regulatory expertise to cover all current and future products, services, and overarching compliance frameworks. In this position, you will act as a people manager, overseeing and guiding a team of three direct reports. This role is a 12 month Fixed Term Contract. Responsibilities: Team Leadership & Management: Support the Head of Conduct & Compliance Advice with the day-to-day management of the team. Provide ongoing people management, coaching, and development to specialist direct reports, ensuring appropriate skill, capacity, and performance levels. Regulatory Advice & Guidance: Deliver timely, accurate 2LoD compliance and conduct advice across all Starling products, services, and overarching requirements (including Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints, and conflicts of interest). Oversight & Challenge: Provide independent challenge and oversight to the First Line of Defence (1LoD), while simultaneously building strong, collaborative relationships to foster an effective working environment between Compliance and the business. Frameworks & Policies: Support the development and implementation of requisite conduct risk and compliance frameworks and policies. Reporting: Assist the Head of Conduct & Compliance Advice and the broader team with the production of the monthly Compliance reporting pack. Requirements Leadership & Coaching: Proven ability to effectively motivate, manage, coach, and develop a team while acting as a positive role model. Regulatory Expertise: Deep working knowledge of relevant financial services laws, regulations, and industry best practices - specifically including BCOBS, PRIN, CONC/CCA, COBS, PSD2, SYSC (MCOBs knowledge is advantageous) Risk Identification: Detailed knowledge and hands-on experience identifying key Conduct and Compliance risks, with a proactive approach to owning and overseeing emerging risks and issues. Communication & Stakeholder Management: Excellent written and verbal communication skills, with a proven ability to build relationships, influence others, and communicate effectively with senior management and committees. Analytical Skills & Judgement: Strong analytical and problem-solving skills to interpret business knowledge, backed by sound judgement, decision-making, and prioritisation skills to see issues through to resolution. Mindset & Behaviours: A naturally curious, inquisitive approach to work that questions the status quo when appropriate. Highly resilient, comfortable navigating difficult conversations, and possessing a strong willingness to share knowledge and collaborate across all product lines. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 05, 2026
Contractor
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices. As a Senior Compliance Manager within Starling's Risk & Compliance Department, you will play a pivotal role in our Second Line of Defence (2LoD). Reporting directly to the Head of Conduct and Compliance Advice, your purpose is to provide robust regulatory compliance advice, guidance, and independent oversight to our first-line business teams. You will ensure the Bank effectively manages its regulatory and conduct-related risks while consistently delivering good customer outcomes. This role requires a balance of strong leadership - supporting the day-to-day management of a high-performing advice team - and deep regulatory expertise to cover all current and future products, services, and overarching compliance frameworks. In this position, you will act as a people manager, overseeing and guiding a team of three direct reports. This role is a 12 month Fixed Term Contract. Responsibilities: Team Leadership & Management: Support the Head of Conduct & Compliance Advice with the day-to-day management of the team. Provide ongoing people management, coaching, and development to specialist direct reports, ensuring appropriate skill, capacity, and performance levels. Regulatory Advice & Guidance: Deliver timely, accurate 2LoD compliance and conduct advice across all Starling products, services, and overarching requirements (including Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints, and conflicts of interest). Oversight & Challenge: Provide independent challenge and oversight to the First Line of Defence (1LoD), while simultaneously building strong, collaborative relationships to foster an effective working environment between Compliance and the business. Frameworks & Policies: Support the development and implementation of requisite conduct risk and compliance frameworks and policies. Reporting: Assist the Head of Conduct & Compliance Advice and the broader team with the production of the monthly Compliance reporting pack. Requirements Leadership & Coaching: Proven ability to effectively motivate, manage, coach, and develop a team while acting as a positive role model. Regulatory Expertise: Deep working knowledge of relevant financial services laws, regulations, and industry best practices - specifically including BCOBS, PRIN, CONC/CCA, COBS, PSD2, SYSC (MCOBs knowledge is advantageous) Risk Identification: Detailed knowledge and hands-on experience identifying key Conduct and Compliance risks, with a proactive approach to owning and overseeing emerging risks and issues. Communication & Stakeholder Management: Excellent written and verbal communication skills, with a proven ability to build relationships, influence others, and communicate effectively with senior management and committees. Analytical Skills & Judgement: Strong analytical and problem-solving skills to interpret business knowledge, backed by sound judgement, decision-making, and prioritisation skills to see issues through to resolution. Mindset & Behaviours: A naturally curious, inquisitive approach to work that questions the status quo when appropriate. Highly resilient, comfortable navigating difficult conversations, and possessing a strong willingness to share knowledge and collaborate across all product lines. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices and have expanded internationally through Engine, our software as a service platform. We are looking for a Global Mobility Tax Assistant Manager or Manager to join our growing tax team. This is a new role with a great opportunity to play a key part in our international expansion. The role will have a broad range of responsibilities with a significant Global Mobility focus and managing day to day tax queries and advice as we expand into new countries. You will work alongside senior members of the tax, finance, payroll, people and legal teams to support the group's international employment tax affairs from an advisory, structuring and compliance perspective. This is an exciting time to be joining Starling given its growth trajectory to date and its ambitious expansion plans in both the UK and internationally. You will support these plans from a tax perspective. Responsibilities : Working within a cross department team, develop the Group's global mobility programme. This includes drafting procedures and controls, managing risks and implementing controls, and supporting international employees with all tax-related aspects of working overseas including secondments from the UK. Become the main point of contact for global mobility tax queries which will involve building strong relationships with the employees and the business departments you are supporting. Managing the relationship with our global mobility and international payroll providers, including proactively managing service levels, agreeing scopes of work and fees, and ensuring services are delivered in line with budgets. Support the end-to-end assignment lifecycle - from the initial initiation and cost estimation through to ongoing assignment support, or localisation. Advising on international social security and obtaining certificates of coverage. With the support of advisors and the internal payroll team, managing the end to end monthly process for overseas payrolls for both local hires and secondees. Assisting with local employment tax compliance and managing Appendix 4 and 8 reporting requirements. The role will likely include assisting with internal ad hoc tax advice across the business including preparation of internal memos and training material. Requirements A strong tax and finance background, gained in practice and/or industry with specific Global Mobility experience. UK or international employment tax experience is desirable, but not essential. Enthusiasm and a drive to expand your knowledge in new areas is as important as experience. Relevant Professional Qualification desirable: ACA, ACCA, CTA or ADIT are preferable. A self-starter and independent worker with strong interpersonal skills. Well organised with the ability to plan and deliver on tight deadlines with attention to detail, including strong project management skills. Adaptable and flexible with an ability to adjust quickly according to changing demand and priorities. A practical and commercial approach to problem solving, and the ability to communicate complex tax matters to both a tax and non-tax audience. Interview process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1: Interview with the International Tax Manager and Head of Employment Taxes. Step 2: Interview with the Director of Tax. This role is available to those within a commutable distance from our London office. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 05, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices and have expanded internationally through Engine, our software as a service platform. We are looking for a Global Mobility Tax Assistant Manager or Manager to join our growing tax team. This is a new role with a great opportunity to play a key part in our international expansion. The role will have a broad range of responsibilities with a significant Global Mobility focus and managing day to day tax queries and advice as we expand into new countries. You will work alongside senior members of the tax, finance, payroll, people and legal teams to support the group's international employment tax affairs from an advisory, structuring and compliance perspective. This is an exciting time to be joining Starling given its growth trajectory to date and its ambitious expansion plans in both the UK and internationally. You will support these plans from a tax perspective. Responsibilities : Working within a cross department team, develop the Group's global mobility programme. This includes drafting procedures and controls, managing risks and implementing controls, and supporting international employees with all tax-related aspects of working overseas including secondments from the UK. Become the main point of contact for global mobility tax queries which will involve building strong relationships with the employees and the business departments you are supporting. Managing the relationship with our global mobility and international payroll providers, including proactively managing service levels, agreeing scopes of work and fees, and ensuring services are delivered in line with budgets. Support the end-to-end assignment lifecycle - from the initial initiation and cost estimation through to ongoing assignment support, or localisation. Advising on international social security and obtaining certificates of coverage. With the support of advisors and the internal payroll team, managing the end to end monthly process for overseas payrolls for both local hires and secondees. Assisting with local employment tax compliance and managing Appendix 4 and 8 reporting requirements. The role will likely include assisting with internal ad hoc tax advice across the business including preparation of internal memos and training material. Requirements A strong tax and finance background, gained in practice and/or industry with specific Global Mobility experience. UK or international employment tax experience is desirable, but not essential. Enthusiasm and a drive to expand your knowledge in new areas is as important as experience. Relevant Professional Qualification desirable: ACA, ACCA, CTA or ADIT are preferable. A self-starter and independent worker with strong interpersonal skills. Well organised with the ability to plan and deliver on tight deadlines with attention to detail, including strong project management skills. Adaptable and flexible with an ability to adjust quickly according to changing demand and priorities. A practical and commercial approach to problem solving, and the ability to communicate complex tax matters to both a tax and non-tax audience. Interview process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1: Interview with the International Tax Manager and Head of Employment Taxes. Step 2: Interview with the Director of Tax. This role is available to those within a commutable distance from our London office. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
