2411 jobs found

Human Factors Specialist - Rail Operations Location: Flexible UK location, with regular national travel to operational and maintenance sites Salary: £45,000-£60,000 depending on experience Employment: Permanent Reporting to: Head of Safety Greys Specialist Recruitment is supporting a national rail-services organisation in appointing a Human Factors Specialist. This is an applied Human Factors role, not a general Health and Safety position. You will provide technical expertise to operational managers and HSEQ teams, supporting the Head of Safety with the tactical delivery of a national Human Factors Strategy. Strategic ownership remains with the Head of Safety. You will translate that strategy into assessments, improvement programmes, coaching, assurance, performance data and measurable change. Academic knowledge alone is insufficient: you must demonstrate practical application of recognised Human Factors methods in a complex operational environment. The role Working across rail operations and maintenance, you will embed Human Factors into operational risk, investigations, organisational change, fatigue, ergonomics, workforce development and continuous improvement. Key responsibilities: Develop Human Factors standards within the Safety Management System. Support operational and maintenance assessments covering workstation design, shift patterns and work processes. Embed Human Factors into expansion initiatives and organisational-change assessments. Manage improvement projects, action plans and recommendations through to completion. Facilitate Learning Teams and support investigations using Human Factors techniques. Embed Human Factors reviews into high-potential investigations and report recurring learning themes. Support fatigue, workload and ergonomics programmes. Produce reports, dashboards, KPIs and trend analysis for HSEQ reviews and senior safety governance. Develop toolbox talks, awareness materials, standards, templates and guidance. Coach managers and build internal Human Factors capability. Represent the organisation in internal projects and industry working groups. Travel to UK operational and maintenance sites as required. Essential requirements You must have: A bachelor's degree in Human Factors, Ergonomics, Psychology or a closely related discipline. Experience supporting operational-improvement initiatives. Working knowledge of Human Factors principles in complex environments. Practical experience applying at least one recognised Human Factors method. Strong written and verbal communication skills, including presenting technical findings to non-specialists. The ability to collaborate and influence across operational and technical functions. Proficiency in Microsoft Office and relevant data-analysis software. Willingness and ability to travel regularly across the UK. Your CV must demonstrate practical use of one or more of: HEART. SHERPA. Task analysis. Workload analysis. Learning Teams. Human error analysis. Ergonomic assessments. General Health and Safety experience without applied Human Factors knowledge will not be sufficient. Desirable experience Rail, transport, engineering or another high-hazard industry. Transport-sector safety regulations and standards. RSSB Human Factors guidance and ORR RM3. Safety Management Systems. Operational or safety investigations. User-experience research and turning findings into practical recommendations. Microsoft Power BI, dashboards and trend analysis. Working with operational, engineering or maintenance teams. Rail experience is advantageous but not essential. Relevant Human Factors experience from another complex engineering, transport or high-hazard environment will be considered. First-year priorities You will help: Complete a Human Factors maturity assessment, gain approval for an improvement plan and establish an annual programme. Review the ten highest operational risks, implement recommendations and present progress to senior safety governance. Embed Human Factors review into high-potential investigations and report learning themes quarterly. Build capability through manager coaching, toolbox talks and learning sessions. Deliver planned initiatives, report KPIs monthly, track benefits and close agreed actions. Stakeholders and approach You will work with senior safety and ESG leaders, depot and production leadership, fleet engineering, operations, HSEQ, HR, Occupational Health and Learning and Development. External relationships may include RSSB, ORR, Network Rail, train operators, industry groups, contractors and universities. You must build collaborative relationships, challenge constructively, use evidence and influence without direct authority. Visible safety leadership, integrity and the ability to translate technical principles into practical improvements are essential. Why apply? This is an opportunity to apply Human Factors expertise across a complex national rail environment and improve safety, operational effectiveness and workforce wellbeing. The portfolio covers operational risk, investigations, fatigue, ergonomics, organisational change, safety culture, training and data, with clear first-year objectives and senior stakeholder exposure. Please apply with a CV showing your relevant degree, operational environments, applied Human Factors methods, assessments or improvement programmes, stakeholder experience, location and ability to travel nationally. All applications will be handled confidentially. Please contact Max Painter.

Operations Centre Analyst 6 month contract Based in Havant Offering 20ph Inside IR35 Working hours of 7am-3pm, Monday to Friday Do you have experience in a technical support or service desk environment? Are you looking for an opportunity to develop your skills in IT Service management? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Operations Centre Analyst, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Work closely with team members to support daily operations and tasks Help identify, prioritize, and respond to incidents and issues Use our service management tools to log and update incidents, ensuring information is accurate throughout the process Monitor servers and systems to spot and respond to any issues, using our event management tools Assist specialist teams with resolving technical problems Follow set processes and guidelines to fix incidents and problems Provide updates on ongoing incidents, keeping everyone informed Contribute to updating knowledge articles, helping improve the service desk's efficiency Help generate reports using data from our service management system Support software rebuilds or deployments following system failures Help with software configuration and deployment tasks Assist the Senior Operations Engineer with various tasks, ensuring processes are followed and incidents are handled effectively Work on improving service quality by reviewing incidents and making suggestions for improvements Your skillset may include: Experience in customer-facing roles, ideally in technical support or service desk environments Demonstrate a proactive approach to challenges and can adapt quickly to new situations and technologies Enthusiasm to learn and grow within the IT field, with a willingness to take on new responsibilities and develop new skills Ability to identify simple ways to improve current processes and a willingness to suggest improvements Strong attention to detail with a growing ability to analyse and solve technical issues Comfortable learning new systems, applications, and tools If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Operations Centre Analyst 6 month contract Based in Havant Offering 20ph Inside IR35 Working hours of 7am-3pm, Monday to Friday Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Operations & Property Manager Leeds 38,000- 40,000 (neg) 30-Hour Week Are you a hands-on Property or Housing professional looking for a role where you can genuinely make a difference? Our client is a well-established, specialist supported housing provider with a reputation for delivering high-quality homes and outstanding outcomes for residents. With a stable, close-knit team and a strong values-led culture, they are committed to providing safe, well-maintained accommodation for people with a range of support needs. Due to a long-serving member of the team moving on, an exciting opportunity has arisen for an Operations & Property Manager to take ownership of a supported housing portfolio and lead a small maintenance function. The Role This is a varied and autonomous position that combines property operations, maintenance management, compliance oversight and team leadership. Working closely with colleagues across housing and support services, you will ensure properties remain safe, compliant, cost-effective and maintained to a high standard. Key responsibilities include: Managing day-to-day operations across a supported housing portfolio. Leading and supporting a small in-house maintenance team. Overseeing reactive, planned and cyclical maintenance programmes. Managing contractors and suppliers, ensuring quality workmanship and value for money. Monitoring budgets, performance and operational KPIs. Ensuring compliance across areas including fire safety, Legionella, PAT testing and relevant housing legislation. Identifying opportunities to improve efficiency, service quality and resident outcomes. Building strong relationships with internal teams, external partners and stakeholders. Using property management systems and operational data to support decision-making and performance management. About You We're looking for an experienced property or housing professional who enjoys working in a practical, hands-on environment. You might currently be working as a: Property Manager Property Services Manager Housing Operations Manager Maintenance Manager Asset Manager Compliance Manager Supported Housing Manager To be successful, you'll ideally have: Experience managing housing, supported housing or residential property operations. Experience leading teams and managing contractors. Strong knowledge of property compliance and statutory obligations. Commercial awareness and the ability to challenge performance and secure best value. Experience working with property management systems, ideally MRI or similar. Excellent communication, organisational and stakeholder management skills. A proactive, self-motivated approach and a willingness to roll your sleeves up when needed. Just as importantly, you'll be someone who values purpose, teamwork and long-term commitment. This opportunity would particularly suit somebody looking to make a genuine impact within a smaller organisation where their contribution will be recognised and valued. What's on Offer? Salary of 38,000- 40,000. Flexible 30-hour working week. Significant autonomy and responsibility. The opportunity to shape and develop the property function. A supportive, stable and highly collaborative team environment. The chance to make a meaningful difference to residents' lives through the provision of safe, high-quality accommodation. If you're looking for a role that combines property expertise with social purpose and want to join an organisation where people genuinely stay and build long-term careers, we'd love to hear from you.

Are you a Business Development Manager with experience selling engineered or industrial solutions into manufacturing or process industries? This is an opportunity to combine technical sales with genuine long-term career progression within a specialist water treatment business. BASIC SALARY: Up to £55,000 BENEFITS: Annual Bonus linked to business growth Pension 23 Days Holiday LOCATION: This is a hybrid role, you must be commutable to our office in Hertfordshire. COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, Northampton JOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you'll be responsible for driving new business growth whilst developing an established customer base across the UK. Working with Engineering Managers, procurement professionals and business owners, you'll provide technically engineered water treatment solutions into industrial and process markets. Initially, your focus will be approximately 70% account management and 30% new business development, building long-term customer relationships and identifying opportunities to grow revenue. As your knowledge of the business develops, you'll gain increasing exposure to commercial strategy, operations and business management as part of a planned succession programme. You will: Sell technically engineered water treatment and process equipment solutions into industrial markets. Prepare quotations, negotiate commercial agreements and manage opportunities through to completion. Work closely with technical colleagues and manufacturing partners to deliver the right solution for every customer. Contribute towards future business growth through market development, commercial strategy and long-term planning. PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress. You'll also have: A successful track record of generating new business whilst developing existing customer relationships. Experience selling engineered products, capital equipment or technical solutions into industrial markets. The ability to understand technically complex products and recommend the right solution for each customer. THE COMPANY: For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service. PROSPECTS: This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - Process Engineering, Water Treatment, Water Purification, Filtration, Pumps, Valves, Process Equipment, Industrial Automation, Process Control, Manufacturing Equipment, Industrial Machinery, Utilities, Chemical Processing, OEM, Engineering, Industrial Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18608, Wallace Hind Selection

Is our People Service Desk Lead opportunity at Oasis Community Learning the role for you? Firstly you'll be joining us as Oasis. We're a large established Multi-Academy Trust of 56 Academies but we're more than a MAT. As part of the Oasis charity, we exist to make a difference and enhance young people's lives. Want to work for a purpose led organisation? Then This is a real chance to be central to this. Do you like coaching/mentoring staff? This role leads our People Desk Team. As a tier 1 HR service, you'll guide and upskill our team and contribute to their development. You'll have a strong HR generalist background as queries can be wide ranging and you'll be there to help guide the team to find resolutions to queries. If you share our vision, want to make a difference and this sounds exactly what you are looking for then please read on! About our People Service Desk Lead The role is part of our People and Culture function, where we have a number of Centre's of Expertise, looking to add value to our operations and ultimately support our key stakeholders in providing exceptional education to our students. This role heads up our People Desk team, who provide first line HR advice to employees, academy operation teams and managers. The role will be hybrid with 3 days a week in our HQ in Waterloo. You will cover shifts 8-4, 9-5 and 10-6 across these days. The key aspect of the role is to guide the team to provide an excellent service to our staff. Queries will fall across the employee lifecycle and you will help the team meet key SLA's and KPI's around actioning. Ultimately though you'll help make sure we are providing a great service to our staff. This is a relatively new function so you'll continue to look at ways to improve how we operate and help to coach/upskill your team. About you You'll be a people person and have experience mentoring/coaching a team. You'll have ideally worked in a similar environment (charities/public sector/education) across sites and managed a small team (currently 4) and have a strong HR generalist background. The ideal candidate will have had some experience in a shared service or help desk environment and will bring knowledge and ideas to enhance systems. Key details and what will you get in return? Duration: This is a permanent opportunity Salary: circa 44,000 - 49,000 Base: Head office is in London Waterloo Hours: 37 hours a week across shifts Benefits: Continued professional development both on an informal and formal basis - Wider Oasis Community Learning benefits portal including health & dental cover & discounts at leading companies Pension: Excellent opportunity to have up to 20% of your salary pa go into a pension pot. The holiday year runs between 1st September and 31st August. If employment commences or terminates part way through a holiday year, the entitlement during that holiday year shall be calculated on a pro-rata basis rounded up to the nearest half day. Support staff have the following holiday entitlement: Under 2 years' continuous service: 34 days holiday, comprising of 26 days + 8 Bank holidays. Under 4 years' continuous service: 39 days Holiday, comprising of 31 days + 8 Bank holidays. Over 4 years' continuous service: 40 days holiday, comprising of 32 days + 8 Bank holidays. About Oasis Community Learning The overall vision for every part of Oasis is for community. A place where everyone is included, making a contribution and reaching their God-given potential. Delivering first-class, innovative education is part of the work we do as we seek to grow an Oasis Hub in every area where we work; creating safe and inspiring local neighbourhoods that provide integrated and diverse services to benefit the whole person and whole community. Next steps Get your applications in. Highlight in your statement why you feel you want to work for us at Oasis and we'll be arranging initial calls from this. Applications are open until 19th August. We will be shortlisting the week after this and conducting TEAMs calls. There will be a final stage face to face interview in Waterloo on the 10th September. Safeguarding Statement: Oasis Community Learning is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All appointments will be subject to an enhanced DBS check and receipt of a fully supportive reference. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

We are currently seeking an experienced and skilled motor trade professional for the role of Workshop Controller at a flagship franchise dealership in Cardiff, South Wales. This is an excellent opportunity for a results-driven individual looking to progress within a reputable organisation. Our client, a well-established franchise-approved car dealership in Cardiff, South Wales, is recruiting for a Workshop Controller to lead their busy Service Department. This role offers excellent career development prospects, a competitive package, and the chance to work within a professional team. Benefits: Basic salary of £32,500 with a similar £39,500 OTE based on target achievement Potential earnings of £44,600+ with stretch bonuses for 15% over achievement of labour sales 25 days annual holiday plus bank holidays, increasing with service length Full manufacturer accredited training programmes CBS vehicle options upon passing probation period Company pension scheme with Scottish Widows Working hours Monday to Friday, 8.00am-5.00pm, with one in three Saturday mornings paid at 1.5x Opportunities for career advancement within a large, nationwide multi-brand dealer group Duties of a Workshop Controller: Lead and manage the workshop team, including 7 Vehicle Technicians and 2/3 Apprentices Oversee daily workshop operations ensuring efficiency and productivity Liaise with Aftersales Manager to implement and maintain best practices Manage customer vehicle progress liaising with service reception Ensure workshop standards adhere to manufacturer and HSO standards Monitor key performance indicators and promote continuous improvement Identify and arrange training needs for team members Effectively allocate work based on team skills and capacity Maintain high levels of customer satisfaction and service quality Requirements of a Workshop Controller: Proven experience in managing a successful automotive workshop for at least three years Prior experience within a franchise-approved dealership is highly preferred Strong leadership, communication, and interpersonal skills Results-oriented with problem solving and decision-making abilities IT literate and familiar with dealership management systems Full UK driving licence with minimal points Reside within or near Cardiff or be able to commute easily If you meet the above criteria and are seeking a role as a Workshop Controller where your skills and leadership qualities can be utilised and developed, this is an ideal opportunity.Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic Workshop Controller opportunity.Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Transport Manager Key Highlights £40,000-£45,000 salary Monday to Friday, 06:30-16:00, plus one in three Saturday mornings Transport Manager CPC essential Excellent opportunity to join a well-established operational business with genuine career progression To find out more, contact Beth on or email About the Client Due to continued growth, we're recruiting for a Transport Manager to join a leading organisation operating within the environmental services sector. This is an excellent opportunity for an experienced transport professional who enjoys leading teams, ensuring compliance, and delivering operational excellence within a fast-paced environment. The organisation is committed to investing in its people, promoting from within and creating a supportive working culture where ideas and continuous improvement are encouraged. Benefits Competitive salary of £40,000-£45,000 Long-term career progression opportunities Supportive management team Ongoing training and development Stable, growing business Employee wellbeing initiatives Excellent company benefits package The Transport Manager Role As Transport Manager, you'll take responsibility for the safe, compliant and efficient day-to-day running of transport operations. You'll lead drivers and operational teams, ensuring legal compliance, exceptional customer service and high operational standards are maintained at all times. You'll work closely with fleet, workshop and depot teams to maximise vehicle availability while promoting a strong culture of health and safety. Key Responsibilities Lead, coach and support transport teams Manage driver compliance, working hours and transport legislation Conduct driver debriefs and performance reviews Monitor fleet compliance and vehicle availability Deliver toolbox talks and health & safety initiatives Ensure Operator Licence and FORS compliance Support employee wellbeing and development Drive continuous improvement across transport operations Transport Manager Essential Skills Transport Manager CPC (essential) Experience within transport, logistics or waste management Strong understanding of Drivers' Hours and Operator Licence legislation Excellent leadership and communication skills Good IT skills including Microsoft Office Full UK Driving Licence LGV Class 2 licence desirable

A well-established and growing logistics business in Lutterworth is looking for a Contract Administrator to support the day-to-day administration and coordination of a major FMCG distribution contract. This is a newly created role working alongside the Logistics Account Manager who oversees the contract. The successful candidate will be the operational backbone of the account, making sure orders are processed, systems are updated, queries are dealt with and nothing falls through the gaps. It is a busy, varied role in a fast-paced logistics environment where accuracy and pace matter equally. The Role The Contract Administrator will be responsible for keeping the administrative side of a high-profile logistics contract running smoothly. This includes processing transport and distribution orders, maintaining accurate records across internal systems, handling client and internal queries, and supporting the Account Manager in tracking contract performance and service delivery. The successful candidate will work closely with transport planning, warehouse operations, customer service and the client to make sure information flows in the right direction and nothing gets missed. When things go wrong, the Contract Administrator will help chase the resolution rather than just log the problem. Key Responsibilities Processing transport orders, collections and distribution instructions accurately and on time. Acting as a point of contact for contract-related queries from the client and internal teams. Updating and maintaining contract records, documentation and internal systems. Monitoring order progress and chasing updates from transport and warehouse teams where needed. Supporting the Account Manager in compiling KPI and performance data for client review meetings. Liaising across departments to make sure orders are fulfilled correctly and service levels are maintained. Flagging issues early and helping to coordinate corrective action rather than waiting to be asked. Supporting with general administration across the account as the contract grows. The Candidate The ideal candidate will be organised, reliable and comfortable working at pace. They will not need to be chased to get things done and will take ownership of their work. They will be confident picking up the phone to internal teams to chase an answer rather than waiting for an email back. Previous experience in logistics, transport or distribution administration would be ideal, but strong transferable administration or customer service experience will also be considered. What matters most is accuracy, a proactive approach and comfort in an environment where things move quickly and priorities shift. Essential Previous administration or customer service experience. Strong communication skills and confidence dealing with people across different departments. Excellent attention to detail and accuracy. Good organisational skills and the ability to juggle multiple tasks without dropping anything. Confident with Microsoft Office, particularly Excel and Outlook. A practical, get-on-with-it attitude. Desirable Experience in logistics, transport, warehousing or distribution. Order processing or contract administration experience. Experience using TMS, WMS, CRM or ERP systems. Familiarity with KPI reporting or performance data. What Is On Offer Monday to Friday, 08:30am to 5:00pm. Supportive team environment within a growing business. Opportunity to develop within the account as the contract scales. Free on-site parking.

Service Desk Administrator £32,000 Per Annum. Stockport Full Time, Permanent Monday to Friday 0700 - 17:00 Do you have strong scheduling and coordination skills? Do you thrive in a fast-paced, customer-focused environment? Attega Group is currently partnering with our client in recruiting a Service Desk Administrator. The main purpose of this role is to work closely with the Technical Support and Operations teams to plan, coordinate, and schedule works efficiently, ensuring the smooth day-to-day running of service delivery. In return, our client is offering a salary of £32,000 per annum, depending on experience. This is a full-time, permanent role. The hours of work will be Monday to Friday, 07 00. Your responsibilities will include: Scheduling and coordinating works for field operatives, ensuring all jobs are planned and confirmed with clients daily Managing diaries and allocating resources effectively to meet service requirements Liaising with Technical Team Members and Supervisor/Managers to ensure works are delivered efficiently Ensuring all client portals and internal systems are updated accurately and in a timely manner Communicating daily via phone and email with engineers, contractors, clients, and suppliers Proactively managing changes, delays, and last-minute issues to minimise disruption The ideal candidate: Has a strong can-do attitude and excellent organisational skills Possesses strong communication and problem-solving abilities Is a confident team player who can also work independently Demonstrates self-motivation, discipline, and attention to detail Has a customer-focused attitude with a commitment to high service standards Takes health and safety seriously in all aspects of the role

Administrator Location: Burton upon Trent, Staffordshire Pay Rate: £14.30 per hour Contract: Temporary The Recruitment Group is recruiting for our client based in Burton upon Trent, Staffordshire, who are looking for an Administrator to join their Service team. This is an excellent opportunity for an organised, proactive and customer-focused administrator who enjoys working in a fast-paced environment and is confident managing multiple priorities. The Role As an Administrator, you will provide effective administrative and coordination support to the Service department. You will play a key role in engineer scheduling, customer enquiries, parts logistics, case management and service documentation, helping to ensure the smooth and efficient day-to-day running of Service operations. You will also support departmental KPIs and help deliver a high standard of customer service to both internal and external customers. Working Hours . Monday to Thursday: 08:30am to 5:00pm, including a 1-hour unpaid lunch break. . Friday: 08:00am to 4:30pm, including a 1-hour unpaid lunch break. . Total paid hours: 37.5 hours per week. Key Responsibilities . Schedule field-based engineers and Service Partners using the CRM system, ensuring appropriate use of skill sets and maximum productivity. . Organise parts for engineers, ensuring items are dispatched from the warehouse and arranging third-party transport where required. . Prepare relevant paperwork and purchase orders for parts and logistics. . Liaise with Technical Engineering Managers regarding engineer productivity, critical sites and jobs. . Support the delivery of projects alongside individual one-off service cases. . Provide excellent customer service by handling telephone enquiries and responding to emails promptly and professionally. . Work collaboratively with schedulers and members of the Service department to resolve resourcing challenges and provide customers with the best possible attendance dates. . Prepare relevant Risk Assessments and Method Statements for service cases. . Accurately and methodically document all transactions. . Assist with the Service inbox, dealing with customer queries and raising cases for call-outs, quoted works and commissioning. . Provide timely updates to customers and internal stakeholders. . Support the achievement of company and departmental KPIs. . Manage day-to-day customer orders, logistical despatch, service works billing and general customer enquiries. . Maintain effective management of the Service inbox. . Ensure timely and professional communication with all customers, both internal and external. . Carry out any other duties required to ensure the department operates efficiently. About You The successful candidate will be: . Highly organised with strong administrative and organisational skills. . Customer-focused with a strong commitment to delivering excellent service. . Confident using IT and Microsoft packages, with the ability and willingness to learn new systems. . Numerate with strong attention to detail. . Proactive, enthusiastic and self-motivated. . Able to prioritise workload and manage multiple tasks effectively. . Comfortable working independently using your own initiative as well as being part of a wider team. . Responsible, dependable and flexible in your approach. . Comfortable working within a KPI-driven environment with a strong focus on accuracy, efficiency and service delivery. Why Apply? This is a great opportunity to join a busy Service department where you will play an important role in supporting engineers, customers and the wider operational team. Pay Rate: £14.30 per hour If you have strong administration skills, excellent attention to detail and a customer-focused approach, we would love to hear from you. How to Apply To apply, please contact: Email: (url removed) Telephone: (phone number removed) Mobile: (phone number removed) If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read their GDPR Data Protection information.

IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

Product Manager - Near Edinburgh - Circa 80K plus Bonus Hybrid - 2/3 days in office per week plus international travel a few times per year Lorien's longstanding client based near Edinburgh, a leader in their industry with an award-winning product line making a huge difference around the globe, is looking for a Product Manager well versed in regulated settings and technical product delivery to join their team. The role focuses on the company's core, globally distributed product portfolio and this role will have an impact on a wide scale involving occasional travel (a few times per year) to contacts in the US, Asia and mainland Europe. This is a senior role responsible for owning the commercial outcome of regulated, complex products end-to-end: turning clinical and market insight into a roadmap, keeping delivery on track across several departments, and making sure nothing ships without the right regulatory signoffs. Role overview: Roadmap and requirements: Shape the product roadmap in partnership with senior leadership, balancing company priorities against regional demand and commercial targets Turn clinical, customer and market signals into requirements documents that the business can actually build against, including the harder calls on what gets cut Keep plans current as scope, risk or new information shifts, rather than treating the roadmap as fixed once written Delivery and governance: Pull together the right people from engineering, quality, operations, service and commercial functions for each release, and keep them aligned day to day Own the backlog and release-readiness process, applying the organisation's formal product commercialisation framework rather than working around it Spot risk early, whether it's technical-/regulatory-/security-/supply-related, and either fix it or get it in front of the right person fast Commercial and regulatory input: Build and track budgets for your products, including cost-to-completion visibility, and prioritise spend accordingly Bring enough commercial fluency (margins, revenue mechanics, pricing levers) to hold your own in business-case discussions with Finance and Commercial Feed accurate input into regulatory and legal paperwork, such as change-impact assessments and labelling, working closely with RA/QA rather than owning that expertise yourself Stakeholders and continuous improvement: Be the clear voice on what's happening, why, and when, for both internal teams and external stakeholders Translate customer conversations into product positioning and a case for why your solution wins against alternatives Use field feedback and real-world usage data to keep pushing usability and satisfaction forward, even after launch Run meetings that end with clear owners, decisions and next steps rather than open threads What we're looking for: A degree in a technical or business subject, or equivalent track record (and a product or project management qualification would be preferable but not necessary) A track record of hands-on technical product management and delivery, including oversight across the entire product lifecycle including concept stages and vision, performance, workflow, end user consideration, and more Good relationship management skills with stakeholders and ideally other contacts such as distributors, etc. Comfortable prioritising when the pressure is on, and confident presenting to both internal leadership and external partners/customers Able to ask sharp, technically credible questions rather than taking specs at face value and comfort speaking with technical teams with credibility gained through previous work A natural, relatable collaborator who can get buy-in from people who don't report to you, from senior management down Strong written and spoken communication, and the resilience to keep plans on track when priorities shift What's on offer: Generous annual bonus and salary reviews, hybrid working and flexible start/finish times, comprehensive benefits package, and more Opportunity to work on genuinely innovative technology and products with global reach, involving some travel to the tune of a few times per year to sites in the US, Asia and mainland Europe Collaborative environment with highly skilled Engineers and other technical specialists Professional and technical development opportunities within a growing and successful organisation If you're passionate about applying your product management skills to solve new challenges and want to join an organisation at the forefront of innovation, we'd love to hear from you. In return, our client offers their employees ample opportunities to flourish professionally, give back to the community in a very direct and rewarding way, and enjoy a range of different benefits with people at the centre, such as flexible and hybrid working arrangements, a generous bonus, annual salary reviews, and more. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Corporate Operations Manager - HYBRID Are you an experienced people manager with a strong finance background who thrives in a collaborative, purpose-driven environment? Our client, a well-established and respected organisation in Edinburgh, is seeking a Corporate Services Manager to lead a multi-functional team and play a key role in supporting the ongoing success of the business. This is an exciting opportunity to join a friendly and sociable workplace where your leadership, financial expertise and operational skills will have a real impact. Why You'll Love This Opportunity Salary of 51,000 Hybrid working with 3 days in the office Flexible working arrangements 25 days annual leave plus 15 public holidays Excellent pension with salary sacrifice options available Early finish every Friday at 3:30pm Friendly, supportive and sociable office environment Genuine opportunity to influence and improve business performance Working Hours Monday to Thursday: 9:00am - 5:00pm Friday: 9:00am - 3:30pm The Role Reporting to the Corporate Services Director, you will lead and develop the Corporate Services team, ensuring the efficient delivery of finance, governance, ICT and office management functions. This is a varied role that combines strategic oversight with hands on management, offering the opportunity to contribute to organisational development while ensuring high standards of compliance, financial control and customer service. Key Responsibilities Leadership & Team Management Lead, motivate and develop the Corporate Services team Conduct regular one-to-ones and performance reviews Foster a positive, high-performing culture Support delivery of departmental objectives and business goals Deputise for the Corporate Services Director when required Finance Oversee financial operations and accounting processes Manage budgets and monitor expenditure Review management accounts and financial reporting Support annual audits and statutory accounts preparation Assist with regulatory and financial returns Continuously improve financial systems and procedures Governance & Compliance Support strong corporate governance practices Develop and review policies and procedures Ensure effective communication with Board members and stakeholders Maintain compliance with organisational and regulatory requirements ICT & Office Management Oversee ICT strategy implementation and supplier relationships Manage office operations and service contracts Support business continuity planning Maintain effective administrative processes Assist with health and safety requirements Oversee website and social media updates About You We are looking for a proactive and engaging leader who can balance strategic thinking with operational delivery. You will have: Proven people management and leadership experience Strong experience managing finance functions and accounting systems Excellent communication and reporting skills Strong organisational and planning abilities Experience driving process improvements and enhancing performance Good knowledge of Microsoft Office applications A customer focused and solutions oriented approach Who We're Looking For The successful candidate will be: A confident and approachable leader Highly organised and able to manage competing priorities Positive, self motivated and adaptable Committed to delivering excellent customer service An effective problem solver with strong commercial awareness Apply Today If you're looking for a rewarding management opportunity where you can lead a talented team, influence organisational success and enjoy an excellent work-life balance, we'd love to hear from you. Apply now to find out more about this fantastic opportunity. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Monday to Friday, Company Car, Laptop and Mobile phone, Enhanced pension, life assurance + Competitive salary + benefits. We are seeking an experienced Aggregates Production Manager to join an established and growing building materials manufacturer. This is a fantastic opportunity to take responsibility for multiple production sites, leading operational performance, driving continuous improvement, and ensuring the highest standards of health & safety, quality, and customer service. You will oversee the safe, efficient and profitable operation of four production sites across Kent and Sussex. Leading a small team across different site, you will play a key role in developing site teams, improving productivity and delivering operational excellence across the region. What's on offer for the Aggregates Production Manager vacancy: Highly competitive salary + Company car Laptop and mobile phone Comprehensive pension, life assurance and employee benefits package Permanent, full-time position (Monday to Friday, 8:30am to 5:30pm, 40-hour week) Opportunity to join a well-established business with excellent long-term career prospects Key responsibilities of the Aggregates Production Manager : Lead the operational performance of four production sites across Kent and Sussex Drive health & safety, quality, environmental and operational standards across all locations Manage site budgets, maintenance planning and operational expenditure Coach, mentor and support Site Supervisors and their teams to maximise performance Identify and implement continuous improvement initiatives to increase productivity and efficiency Monitor operational performance and deliver improvements against KPIs Build strong working relationships with internal departments and customers Ensure each site consistently delivers high standards of production, service and compliance What you need to apply for the Aggregates Production Manager vacancy: Experience in an Production Manager, Aggregates Production Manager, Operations Manager or multi-site manufacturing leadership role Experience managing multiple manufacturing or production sites Strong leadership skills with a proven track record of developing high-performing teams Experience driving health & safety, quality and operational performance within a manufacturing environment Commercial awareness with experience managing budgets and controlling operational costs Excellent communication, organisational and problem-solving skills A continuous improvement mindset with the ability to lead change across multiple sites If this Aggregates Production Manager vacancy is of interest, apply now or contact us for a confidential discussion to find out more, thank you Fiona

Branch Manager Salary: 45,000 - 55,000 Hours: Monday to Friday, 08:00 - 17:00 (Onsite) Reporting To: Operations Manager & Regional Manager Benefits: Incentive & Recognition Rewards Industry: A trusted industry leader with a nationwide presence About the Role We are looking for an experienced and driven Branch Manager to lead a busy and successful operation. This is an excellent opportunity for a strong leader who is passionate about delivering outstanding customer service, driving business performance, and developing high-performing teams. Reporting to the Operations and Regional Manager, you will take full responsibility for branch operations, customer relationships, team development, and commercial growth while ensuring the highest standards of health & safety and compliance. Key Responsibilities Lead the day-to-day running of the branch. Drive operational performance, profitability, and customer satisfaction. Manage, motivate, and develop a high-performing team. Build strong customer relationships and identify opportunities for business growth. Ensure compliance with company policies, procedures, and health & safety standards. Monitor stock, resources, budgets, and branch performance. Develop and support the Branch Supervisor to confidently manage the branch in your absence. Create and maintain a positive, inclusive, and safety-focused workplace culture. Review performance against KPIs and implement improvements where needed. What We're Looking For Previous experience in a Branch Manager, Operations Manager, Depot Manager, or similar leadership role. Strong commercial awareness and a proven ability to improve performance and profitability. Experience in customer relationship management and business development. Excellent leadership, communication, and people management skills. Ability to analyse KPIs and make informed business decisions. Strong organisational and problem-solving abilities. Good IT skills, including Microsoft Office and CRM systems. A proactive, customer-focused approach with a commitment to continuous improvement. If you're a motivated leader looking for your next challenge and want to join one of the best businesses in the industry, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Relationship Support Officer At Habib Bank AG Zurich, our mission is to be the 'Bank of Choice' for family enterprises across generations, rooted in trust, service, and commitment. As a Relationship Support Officer, you will play a pivotal role in achieving this mission by fostering and nurturing client relationships that drive the growth and sustainability of our banking services. Your ability to engage and support our clients with precision and care will directly impact their experiences and our continued success as a leading financial institution. Performance Objectives Strengthen client relationships by providing outstanding support and personalised banking solutions to ensure client satisfaction and retention. Identify and analyse client needs to deliver comprehensive financial advice, thereby enhancing their banking experiences and trust in our services. Collaborate with cross-functional teams to streamline operations, ensuring efficient and effective service delivery to all clients. Proactively manage client inquiries, resolving issues swiftly to maintain high levels of client satisfaction and loyalty. Contribute to the continuous improvement of banking procedures and processes, ensuring alignment with industry best practices and regulatory standards. Develop a deep understanding of our banking services and product offerings, advocating them effectively to fulfil client needs and drive business growth. Environment & Resources Join a dynamic team of professionals dedicated to excellence in client services. You will be equipped with the latest banking technologies and tools, reporting directly to the Branch Manager, and supported by robust operational resources to meet client demands effectively. Essential Qualifications Bachelor's degree in Finance, Business Administration, or a related field from a recognized institution. 2-4 years of experience in a customer-facing financial role, demonstrating a strong track record of client engagement and support. Excellent communication and interpersonal skills to interact effectively with clients and internal teams. Strong problem-solving abilities with an aptitude for critical thinking and decision-making. Proficiency in banking software and other digital platforms utilized in client relationship management. Role Selling Points Work with a respected global brand with deep-rooted values centered around trust, service, and commitment. Be a vital part of a growing institution that prioritises client care and long-term partnerships over transactional interactions. Opportunities for professional development and career advancement within a supportive and inclusive work environment. Apply now to become a key player in shaping the future of banking at Habib Bank AG Zurich. Share your expertise and passion for exceptional client service by submitting your application today

Area Housing Manager Location: City of London Hourly Rate: 44 - 46 per hour (Umbrella) We are seeking an experienced Area Housing Manager to oversee a major works programme from a housing management perspective, ensuring high-quality, value for money services that are customer-focused and sustainable. This role is central to leading the delivery and development of housing services and policies across the City's estates. Key Responsibilities: Manage the major works programme , ensuring effective communication and support for residents throughout the process. Lead and be accountable for all Housing Services within the area, aligning with the needs and aspirations of stakeholders. Inspire and manage staff, fostering a team environment that achieves corporate, departmental, and service objectives. Develop and maintain estate development plans, including maintenance and improvement programmes. Collaborate with elected members, other authorities, and agencies to provide integrated services. Ensure financial efficiency in budget management and compliance with all City policies, particularly in health and safety, equalities, and sustainability. Required Skills & Qualifications: Minimum 5 years of senior management experience in a complex organisation, including at least 3 years managing landlord services. Graduate-level education and relevant professional qualifications (MCIH or equivalent) are desirable. Proven ability to operate both strategically and operationally. Demonstrated experience in leading change and embracing new methods of working. Knowledge of financial control and budget monitoring. Benefits: Competitive hourly rate. Strategic role with significant impact on community services. Opportunity to engage with a broad range of stakeholders and contribute to community development. To apply for this Area Housing Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Change Analyst / Change Manager Location: Hursley (2-3 days per week onsite) Rate: 575 per day Inside IR35 ( 632.50 per day for candidates holding active SC Clearance) Clearance Requirements: Must be a UK National with a minimum of 5 years' unbroken UK residency . The Role We are seeking an experienced Change Analyst / Change Manager to join a busy IT Service Management environment. You will be responsible for overseeing and coordinating change activity, ensuring governance processes are followed, risks are appropriately assessed, and changes are delivered with minimal impact to business operations. Working closely with technical and business stakeholders, you will play a key role in maintaining effective change enablement processes, supporting governance forums, and ensuring compliance with established service management standards. Key Responsibilities Coordinate and manage IT change activities within a structured Change Enablement framework. Assess risks, impacts and dependencies associated with proposed changes. Ensure change governance processes are followed and documented appropriately. Work with technical and business stakeholders to support the successful delivery of change. Manage change schedules and ensure appropriate communication of upcoming activities. Support Change Advisory Board (CAB) and governance meetings where required. Collaborate with teams responsible for Incident, Problem and Release Management. Monitor change progress and provide reporting to stakeholders. Support Service Transition and Operational Acceptance activities. Promote process adherence and continual improvement across change management practices. Essential Skills & Experience Experience working in an IT Change Management or Service Management environment. Strong understanding of ITIL Change Enablement principles. Experience coordinating multiple stakeholders across technical and business teams. Excellent organisational, planning and prioritisation skills. Strong communication and stakeholder management abilities. Experience working with ITSM tools such as ServiceNow. Ability to assess risk and make balanced governance decisions. Strong attention to detail and process discipline. Desirable Skills & Experience Experience facilitating CAB or governance meetings. Knowledge of Release Management and Service Transition. Experience supporting large-scale or enterprise IT environments. Familiarity with Agile and traditional project delivery methodologies. Understanding of operational readiness and service acceptance. Technical Knowledge ITIL 4 Change Enablement Incident, Problem and Release Management Service Transition and Operational Acceptance Risk and Impact Assessment Techniques ITSM Platforms (e.g. ServiceNow) Change Scheduling and Governance Configuration and Asset Management Principles Service Level Management Business Continuity and Disaster Recovery Concepts What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

DV Cleared Security Manager - Command Centre Location: Hanslope Park, Milton Keynes Working Arrangement: Onsite Rate: 600- 650 per day, Inside IR35 Contract: 3 years Clearance: Developed Vetting (DV) - Essential The Role We are seeking an experienced DV Cleared Security Manager to join a high-profile government Command Centre capability based at Hanslope Park, Milton Keynes . The Security Manager will act as the senior operational authority and primary point of contact for the Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will sit across multiple specialist teams, maintaining the overall operational picture, understanding business impact, setting priorities, coordinating responses and managing escalation. Key Responsibilities Act as the senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams are engaged. Manage escalations across multiple technical and operational teams and third-party suppliers. Provide clear, concise and authoritative operational updates to senior leadership and stakeholders. Produce and deliver operational briefings covering significant incidents, service impacts, emerging risks and relevant overnight/weekend activity. Engage confidently with senior stakeholders and provide appropriate challenge where required. Bring in technical specialists when deeper technical expertise is required rather than attempting to resolve technical issues directly. Take operational ownership of the Command Centre's AV and command-wall capability , including SOC, NOC and other operational feeds. Help develop appropriate screen layouts, operational dashboards and the overall Common Operating Picture. Support the development of Command Centre runbooks, escalation procedures, reporting, operating processes and ways of working . Contribute to the transition towards a full 24/7 operational model . Support training and knowledge transfer for Command Centre personnel. Ensure effective handovers between shifts and maintain strong operational continuity. About You We are looking for someone who is comfortable operating at the intersection of technology, service management and operational command . You will ideally have experience in a 24/7 command centre, operations centre, major incident environment, government/defence environment or similarly critical operational setting . You should be able to demonstrate: Significant experience in operational command, duty management, major incident management or service operations . Experience coordinating multiple teams during complex or high-impact incidents. Strong understanding of SOC, NOC, infrastructure and IT service management environments . Experience operating in a 24/7 environment. Excellent stakeholder management skills, including the ability to brief senior leadership. Strong decision-making and prioritisation skills under pressure. Experience managing escalations and coordinating third-party suppliers. Ability to maintain an accurate operational picture across multiple concurrent issues. Strong written and verbal communication skills. Experience developing operational procedures, runbooks and escalation processes. A calm, authoritative and structured approach during significant incidents. Desirable Backgrounds Candidates may come from a variety of backgrounds, including: Duty Manager / Operations Duty Manager Command Centre / Command Centre Manager Major Incident Manager Service Operations Manager Operations Manager Watch Manager / Watch Officer Incident Commander Operations Controller Service Delivery Manager Operational Resilience Defence, government or critical national infrastructure 24/7 managed service or operations environments Experience within government, defence, national security, telecommunications, critical infrastructure or other highly regulated environments would be particularly valuable. Clearance Current Developed Vetting (DV) clearance is essential for this position. Candidates without current DV clearance will not be considered.

Job Title: Finance Administrator Location: Hybrid / London (Dawson House, Fenchurch) Salary: £28,860 - £30,000 Job Type: Permanent, Full Time Elevate Everywhere is a specialist sustainable M&E engineering company, focussed on Heat Networks and optimised decarbonisation strategies for achieving Net Zero. We've delivered over 500 Heat Decarbonisation Plans, look after 10,000 connected residents and over 50 heat networks. - Exceptional quality of service: Delivering elite standards to our clients. - Timely responses: Actively meeting the ongoing needs of our clients. - Open communication: Clear exchanges with our internal teams and external clients/suppliers. - Trustworthy operations: Remaining honest, open, and engendering complete trust. About the role: We are seeking a detail-oriented and proactive Finance Administrator to assist with key financial processes. This is a pivotal supporting role with regular interaction across internal teams and external partners. Key Responsibilities, Tasks and Activities: Purchase Ledger Receive and review supplier invoices. Verify invoices against purchase orders and goods received notes. Check coding and allocate costs to the correct accounts or departments. Enter invoices into the accounting system. Resolve discrepancies with suppliers and internal departments. Reconcile supplier statements and investigate outstanding items. Issue of Purchase Orders. Orders Processing. Identify cost-saving opportunities. Reconcile collection notes against purchase orders. Assist with Credit Cards Reconciliations. Assist with Management of Expenses. Sales Ledger / Valuations Create and issue customer invoices. Credit Control. Assist with Identifying completed jobs ready to be financially closed to be costed and added to the batch. Update Clients portal based on information/evidence required upon financial completion of jobs. Reconcile Clients portals against Internal Systems. Ensure that billable material/parts are invoiced upon job completion to facilitate stock monitoring. General Administration - Maintain accurate filing. - Any other duties consistent with the job description that may be required from time to time. About you: Skills and qualifications: - AAT or ICB or IAB qualification (or working towards one). - Degree or diploma in Finance, Accounting, Business Administration, or a related field. - Previous experience in a similar finance or accounts role. Key competencies and experience: Experience with accounting software (preferably Xero). Excellent Excel knowledge and skills (PivotTables, VLOOKUPS). Good understanding of accounting principles and financial processes. Strong numerical and analytical skills. Understanding of data privacy standards. Excellent attention to detail and accuracy. Be diligent and accurate in your work. Be adaptable and able to develop your skills in line with the company's development. What we offer: - Personal/Professional Development: Elevate are committed to ensuring the personal and professional Development of our Teams. - Continued Growth: Opportunities to undertake training and research to enhance personal and professional development and actively seek development opportunities for your continued growth within the business. - Mandatory Training: Fully supported mandatory training as required and directed by Elevate Everywhere Ltd. Additional Information: - Reporting to: Finance Manager. - Hours: 37.5 Hours a Week. - Location: Office - Hybrid (London). - Health & Safety: You will assist in promoting and maintaining your own and others' health & safety and security as defined in the Elevate Everywhere Ltd Health & Safety Policy, to include, but not limited to: Acting on knowledge and sharing knowledge of health & safety potential risks to ensure that immediate and long-term risks are addressed. - Quality: You will alert other Team members to issues of quality and risk; assess your own performance and take accountability for your own actions, either directly or under supervision; contribute to the effectiveness of the Team by reflecting on your own and Team activities and making suggestions on ways to improve and enhance the Teams' performance; work effectively with individuals both within Elevate Everywhere Ltd and our Client groups to meet business needs; effectively manage your own time, workload and resources. - Communication: You will recognise the importance of effective communication within the business recognising people's needs for alternative methods of communication and responding accordingly. - Contribution to the Implementation of Services: You will apply high personal standards, policies, protocol and guidance within the business. You will discuss with other Team members how standards, policies, protocol and guidance will affect your own and the workload of others within the business and react accordingly to improve service provision. Additional Requirements: Work solely in the interests of Elevate Everywhere Limited and associated companies. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Accounts Assistant, Finance Assistant, Junior Accountant, Bookkeeper, Purchase Ledger Clerk, Sales Ledger Clerk, Invoice Administrator, or Finance Support Officer will also be considered for this role.