Job Title: Account Handler Salary: Up to £35,000 per annum Location: Chester Working Hours: Monday to Friday, Office Based My client is looking to recruit an experienced Account Handler to support the management of a diverse commercial insurance portfolio. This is an excellent opportunity for an insurance professional with strong client servicing skills who enjoys building relationships, handling a varied workload and delivering outstanding customer service. Key Duties Provide day-to-day support to an Account Executive in the management of commercial insurance clients. Handle new business quotations, policy sales, renewals and mid-term adjustments. Act as the main point of contact for clients, insurers and other stakeholders. Respond to enquiries promptly and professionally, ensuring excellent levels of service. Build and maintain strong working relationships with clients and insurance providers. Review insurer documentation and resolve any discrepancies before issuing to clients. Maintain accurate client records and update systems in line with company procedures. Deliver a professional telephone service and effectively manage incoming queries. Support retention, cross-selling and referral objectives across the portfolio. Requirements Previous experience using Acturis and E-Trade platforms is essential. Strong commercial insurance background, including products such as Commercial Combined, Contractors Combined, Property Owners, Fleet, Offices and Surgeries. Experience with Professional Indemnity, Management Liability and Cyber insurance would be advantageous. Excellent communication and interpersonal skills. Proactive approach with the ability to work independently and use initiative. Strong organisational skills with excellent attention to detail. Ability to manage workloads effectively in a fast-paced environment. Strong negotiation, influencing and relationship-building skills. Resilient and solution-focused approach to problem solving. Benefits 26 days annual leave plus bank holidays. Support towards achieving CII and ACII qualifications. Excellent career progression opportunities within a larger insurance group. Company pension scheme. 24/7 wellbeing support services. Paid volunteering day each year. Employee recognition and reward programme. This is a fantastic opportunity to join a well-established and supportive organisation that genuinely invests in the development of its people. If you have the relevant commercial insurance experience and are looking for your next challenge in Chester, please apply today and I'll be in touch to discuss the opportunity in more detail.
Aug 13, 2026
Full time
Job Title: Account Handler Salary: Up to £35,000 per annum Location: Chester Working Hours: Monday to Friday, Office Based My client is looking to recruit an experienced Account Handler to support the management of a diverse commercial insurance portfolio. This is an excellent opportunity for an insurance professional with strong client servicing skills who enjoys building relationships, handling a varied workload and delivering outstanding customer service. Key Duties Provide day-to-day support to an Account Executive in the management of commercial insurance clients. Handle new business quotations, policy sales, renewals and mid-term adjustments. Act as the main point of contact for clients, insurers and other stakeholders. Respond to enquiries promptly and professionally, ensuring excellent levels of service. Build and maintain strong working relationships with clients and insurance providers. Review insurer documentation and resolve any discrepancies before issuing to clients. Maintain accurate client records and update systems in line with company procedures. Deliver a professional telephone service and effectively manage incoming queries. Support retention, cross-selling and referral objectives across the portfolio. Requirements Previous experience using Acturis and E-Trade platforms is essential. Strong commercial insurance background, including products such as Commercial Combined, Contractors Combined, Property Owners, Fleet, Offices and Surgeries. Experience with Professional Indemnity, Management Liability and Cyber insurance would be advantageous. Excellent communication and interpersonal skills. Proactive approach with the ability to work independently and use initiative. Strong organisational skills with excellent attention to detail. Ability to manage workloads effectively in a fast-paced environment. Strong negotiation, influencing and relationship-building skills. Resilient and solution-focused approach to problem solving. Benefits 26 days annual leave plus bank holidays. Support towards achieving CII and ACII qualifications. Excellent career progression opportunities within a larger insurance group. Company pension scheme. 24/7 wellbeing support services. Paid volunteering day each year. Employee recognition and reward programme. This is a fantastic opportunity to join a well-established and supportive organisation that genuinely invests in the development of its people. If you have the relevant commercial insurance experience and are looking for your next challenge in Chester, please apply today and I'll be in touch to discuss the opportunity in more detail.
Commercial Broker - Manchester - Hybrid - Up to 36,000 This is a rare opportunity to join one of the most established and respected names in the UK insurance market- with a Manchester team that punches well above its weight. Ranked among the largest independent brokers in the UK, this is a business with genuine heritage, direct access to Lloyd's of London, and a reputation built over two centuries of putting clients first. Their Manchester office brings that same expertise and market access to businesses across the North West - and they're growing the team to match. Salary: Up to 36,000 Location: Manchester Working pattern: Hybrid - just 2 days in the office What they're looking for Around 5 years' experience in commercial broking or account handling - this is the sweet spot A genuine all-rounder with cross-class SME knowledge Acturis experience preferred Organised, switched-on and keen to keep developing Someone who can hit the ground running and contribute to a collaborative, high-performing team Why join them? One of the UK's oldest and most respected independent brokers Direct access to Lloyd's of London and a wide network of specialist markets A genuinely supportive Manchester team with a strong culture and real variety in the work Flexible hybrid working - just two days in the office Full study support and a clear path for career progression The kind of name on your CV that opens doors Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Aug 13, 2026
Full time
Commercial Broker - Manchester - Hybrid - Up to 36,000 This is a rare opportunity to join one of the most established and respected names in the UK insurance market- with a Manchester team that punches well above its weight. Ranked among the largest independent brokers in the UK, this is a business with genuine heritage, direct access to Lloyd's of London, and a reputation built over two centuries of putting clients first. Their Manchester office brings that same expertise and market access to businesses across the North West - and they're growing the team to match. Salary: Up to 36,000 Location: Manchester Working pattern: Hybrid - just 2 days in the office What they're looking for Around 5 years' experience in commercial broking or account handling - this is the sweet spot A genuine all-rounder with cross-class SME knowledge Acturis experience preferred Organised, switched-on and keen to keep developing Someone who can hit the ground running and contribute to a collaborative, high-performing team Why join them? One of the UK's oldest and most respected independent brokers Direct access to Lloyd's of London and a wide network of specialist markets A genuinely supportive Manchester team with a strong culture and real variety in the work Flexible hybrid working - just two days in the office Full study support and a clear path for career progression The kind of name on your CV that opens doors Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Get a new role in Insurance with hybrid working (after initial training) and bags of potential! Due to expansion Clark James have been approached by a prestigious, stable and successful broker who are looking for an experienced Insurance professiona l to help expand their team who are growing but retaining their client service focus. We are looking for candidates with at least a year or two of Commercial Insurance Broking experience and a stable career history dealing with SME clients and looking to learn and progress. Please don't apply if you don't have the right skills. Duties will include broking new business enquiries and renewal risks liaising with Directors, Account Executives and Account Handlers to obtain best possible terms from the market. You will develop relationships with insurers and look for new opportunities to expand the department. This is a particularly friendly, close knit and client focussed team who take great pride in the company 's reputation in the market, the company believe in putting a lot of trust into their staff which results in a very low turnover. The benefits and holidays on offer are particularly comprehensive, this is very generous package. There is some degree of flexibility on the salary depending on your level of experience. All applications dealt with in strict confidence. We will fully support successful applicants and always act with your best interests at heart.
Aug 13, 2026
Full time
Get a new role in Insurance with hybrid working (after initial training) and bags of potential! Due to expansion Clark James have been approached by a prestigious, stable and successful broker who are looking for an experienced Insurance professiona l to help expand their team who are growing but retaining their client service focus. We are looking for candidates with at least a year or two of Commercial Insurance Broking experience and a stable career history dealing with SME clients and looking to learn and progress. Please don't apply if you don't have the right skills. Duties will include broking new business enquiries and renewal risks liaising with Directors, Account Executives and Account Handlers to obtain best possible terms from the market. You will develop relationships with insurers and look for new opportunities to expand the department. This is a particularly friendly, close knit and client focussed team who take great pride in the company 's reputation in the market, the company believe in putting a lot of trust into their staff which results in a very low turnover. The benefits and holidays on offer are particularly comprehensive, this is very generous package. There is some degree of flexibility on the salary depending on your level of experience. All applications dealt with in strict confidence. We will fully support successful applicants and always act with your best interests at heart.
Bell & Co Professional Recruitment Ltd
Doncaster, Yorkshire
Commercial Account Executive £65,000 - £90,000 DOE + Car Allowance + Excellent Bonus Hybrid Working Leeds Are you looking for an Account Executive role where you'll inherit a substantial portfolio from day one, and provided with excellent support from an experienced team of Account Handlers & Brokers? We're working exclusively with a well-established, highly respected insurance broker that's looking to appoint an experienced Commercial Account Executive as part of its continued growth. This is an outstanding opportunity to inherit a well-established portfolio generating approximately £200,000 in annual income, allowing you to focus on developing existing relationships while growing the portfolio through referrals, networking and new business activity. If you're looking for a business that genuinely invests in its people, offers long-term career progression and gives you the autonomy to build your own success, this could be exactly what you've been waiting for. The Opportunity: As an Account Executive, you'll manage a diverse portfolio of commercial clients across a broad range of industries and risks, becoming their trusted adviser while identifying opportunities to strengthen and expand existing relationships. Alongside managing your inherited book, you'll be encouraged and supported to develop your own pipeline of new business, giving you the opportunity to significantly increase your earnings over time. What You'll Be Doing: Inheriting a portfolio generating approximately £200,000 in annual income Building trusted, long-term relationships with commercial clients Delivering expert advice across a wide range of commercial insurance products Identifying opportunities to cross-sell and generate new business Developing your own sustainable pipeline through networking, referrals and business development Negotiating with insurers to achieve the best possible outcomes for your clients Delivering exceptional service while achieving retention and income targets About You: You'll already have experience as a Commercial Account Executive (or in a similar client-facing commercial insurance role) and enjoy developing long-term relationships with clients. You'll also have: A proven track record of retaining and developing commercial insurance clients Experience with a broad range of commercial insurance risks Strong networking and relationship-building skills A genuine passion for providing exceptional client service The ambition to continue growing your portfolio and career What's On Offer? Basic salary of £65,000 - £90,000 Excellent bonus scheme Car allowance Hybrid working and flexibility Pension Life assurance Full support towards CII qualifications Genuine long-term career progression Supportive, collaborative working environment Interested? If you're an experienced Commercial Account Executive looking for a role that offers an established portfolio, genuine earning potential and long-term career prospects, please do get in touch to find out more. Please get in touch for a confidential conversation.
Aug 13, 2026
Full time
Commercial Account Executive £65,000 - £90,000 DOE + Car Allowance + Excellent Bonus Hybrid Working Leeds Are you looking for an Account Executive role where you'll inherit a substantial portfolio from day one, and provided with excellent support from an experienced team of Account Handlers & Brokers? We're working exclusively with a well-established, highly respected insurance broker that's looking to appoint an experienced Commercial Account Executive as part of its continued growth. This is an outstanding opportunity to inherit a well-established portfolio generating approximately £200,000 in annual income, allowing you to focus on developing existing relationships while growing the portfolio through referrals, networking and new business activity. If you're looking for a business that genuinely invests in its people, offers long-term career progression and gives you the autonomy to build your own success, this could be exactly what you've been waiting for. The Opportunity: As an Account Executive, you'll manage a diverse portfolio of commercial clients across a broad range of industries and risks, becoming their trusted adviser while identifying opportunities to strengthen and expand existing relationships. Alongside managing your inherited book, you'll be encouraged and supported to develop your own pipeline of new business, giving you the opportunity to significantly increase your earnings over time. What You'll Be Doing: Inheriting a portfolio generating approximately £200,000 in annual income Building trusted, long-term relationships with commercial clients Delivering expert advice across a wide range of commercial insurance products Identifying opportunities to cross-sell and generate new business Developing your own sustainable pipeline through networking, referrals and business development Negotiating with insurers to achieve the best possible outcomes for your clients Delivering exceptional service while achieving retention and income targets About You: You'll already have experience as a Commercial Account Executive (or in a similar client-facing commercial insurance role) and enjoy developing long-term relationships with clients. You'll also have: A proven track record of retaining and developing commercial insurance clients Experience with a broad range of commercial insurance risks Strong networking and relationship-building skills A genuine passion for providing exceptional client service The ambition to continue growing your portfolio and career What's On Offer? Basic salary of £65,000 - £90,000 Excellent bonus scheme Car allowance Hybrid working and flexibility Pension Life assurance Full support towards CII qualifications Genuine long-term career progression Supportive, collaborative working environment Interested? If you're an experienced Commercial Account Executive looking for a role that offers an established portfolio, genuine earning potential and long-term career prospects, please do get in touch to find out more. Please get in touch for a confidential conversation.
Insure Recruitment is working with a well-established and highly respected insurance broker to recruit a Private Client Account Handler . This is an excellent opportunity for an experienced insurance professional who enjoys developing trusted client relationships and delivering a highly personal service. Our client offers a supportive working environment, ongoing training and excellent opportunities to build a long-term career within a growing insurance business. As a Private Client Account Handler , you will manage and support a portfolio of private clients, ensuring they receive suitable insurance protection and an exceptional standard of service. Key Responsibilities Manage private client policies throughout the full insurance lifecycle. Handle renewals, mid-term adjustments and policy amendments. Support new business enquiries and prepare insurance quotations. Review clients' insurance requirements and recommend appropriate cover. Liaise with insurers and underwriters to obtain competitive terms. Produce accurate policy documentation and correspondence. Build strong and trusted relationships with clients. Respond professionally to client queries by telephone and email. Identify opportunities to improve clients' existing cover. Introduce relevant additional insurance products where appropriate. Maintain accurate and compliant client records. Ensure all work meets FCA and internal regulatory requirements. Work collaboratively with colleagues across the wider business. About You To be considered for the Private Client Account Handler opportunity, you should have previous experience working within insurance, ideally gained within an insurance broker, insurer, personal lines or private client environment. You may currently be working as an: Insurance Advisor Personal Lines Account Handler Private Client Advisor High Net Worth Account Handler Insurance Account Handler The successful candidate will ideally have: Previous insurance broking or insurer experience. Knowledge of personal lines, private client or high-net-worth insurance. Experience handling household, motor and associated personal insurance products. Experience managing renewals and mid-term adjustments. Excellent customer service and relationship-building skills. Strong communication and organisational skills. High attention to detail. A professional and consultative approach. Experience using Acturis or another insurance broking system would be advantageous. Cert CII qualifications or a desire to study towards professional qualifications. Benefits The successful Private Client Account Handler will receive an excellent package including: Competitive salary (up to £40Kpa, salary can be flexible dependant on experience) 25 days' annual leave plus bank holidays. Holiday buy and sell scheme. Company pension. Life assurance. Private medical and wellbeing benefits. Employee Assistance Programme. Support towards Cert CII and further professional qualifications. Ongoing training and career development. Flexible employee benefits. Genuine opportunities for career progression. Friendly, collaborative and supportive working environment. Hybr id working flexibility after training and induction period Our client is an established and highly respected insurance broker with an excellent reputation for delivering tailored insurance solutions and exceptional customer service. They invest heavily in their people, offering structured training, professional development and genuine career progression within a supportive and collaborative environment. Apply Today If you're an experienced Private Client Account Handler looking to join a successful insurance broker where you can continue developing your career, we'd love to hear from you. Apply today through Insure Recruitment with your latest CV or email for further information. All enquiries and applications will be handled in the strictest confidence.
Aug 13, 2026
Full time
Insure Recruitment is working with a well-established and highly respected insurance broker to recruit a Private Client Account Handler . This is an excellent opportunity for an experienced insurance professional who enjoys developing trusted client relationships and delivering a highly personal service. Our client offers a supportive working environment, ongoing training and excellent opportunities to build a long-term career within a growing insurance business. As a Private Client Account Handler , you will manage and support a portfolio of private clients, ensuring they receive suitable insurance protection and an exceptional standard of service. Key Responsibilities Manage private client policies throughout the full insurance lifecycle. Handle renewals, mid-term adjustments and policy amendments. Support new business enquiries and prepare insurance quotations. Review clients' insurance requirements and recommend appropriate cover. Liaise with insurers and underwriters to obtain competitive terms. Produce accurate policy documentation and correspondence. Build strong and trusted relationships with clients. Respond professionally to client queries by telephone and email. Identify opportunities to improve clients' existing cover. Introduce relevant additional insurance products where appropriate. Maintain accurate and compliant client records. Ensure all work meets FCA and internal regulatory requirements. Work collaboratively with colleagues across the wider business. About You To be considered for the Private Client Account Handler opportunity, you should have previous experience working within insurance, ideally gained within an insurance broker, insurer, personal lines or private client environment. You may currently be working as an: Insurance Advisor Personal Lines Account Handler Private Client Advisor High Net Worth Account Handler Insurance Account Handler The successful candidate will ideally have: Previous insurance broking or insurer experience. Knowledge of personal lines, private client or high-net-worth insurance. Experience handling household, motor and associated personal insurance products. Experience managing renewals and mid-term adjustments. Excellent customer service and relationship-building skills. Strong communication and organisational skills. High attention to detail. A professional and consultative approach. Experience using Acturis or another insurance broking system would be advantageous. Cert CII qualifications or a desire to study towards professional qualifications. Benefits The successful Private Client Account Handler will receive an excellent package including: Competitive salary (up to £40Kpa, salary can be flexible dependant on experience) 25 days' annual leave plus bank holidays. Holiday buy and sell scheme. Company pension. Life assurance. Private medical and wellbeing benefits. Employee Assistance Programme. Support towards Cert CII and further professional qualifications. Ongoing training and career development. Flexible employee benefits. Genuine opportunities for career progression. Friendly, collaborative and supportive working environment. Hybr id working flexibility after training and induction period Our client is an established and highly respected insurance broker with an excellent reputation for delivering tailored insurance solutions and exceptional customer service. They invest heavily in their people, offering structured training, professional development and genuine career progression within a supportive and collaborative environment. Apply Today If you're an experienced Private Client Account Handler looking to join a successful insurance broker where you can continue developing your career, we'd love to hear from you. Apply today through Insure Recruitment with your latest CV or email for further information. All enquiries and applications will be handled in the strictest confidence.
Location: Winchester Salary: £ Doe Benefits: - Mon Friday 8.30am-5pm - 1 days in the office after training Holiday 25 days a year Jan Dec Pension Auto Enrolment (employer 3%, employee 5%) Working for this well-established Group of companies who are continually growing and expanding presents a great career opportunity for an experienced Commercial Insurance Account Handler . There will be a book of business to look after approx 200 clients. With experience in Commercial Insurance, you will be a confident communicator who is able to work in a team environment. Ideally you will drive as there may be a requirement to travel to other offices and also visit clients, but it's not essential. This role will see you mainly acting as an BDE dealing with Commercial Insurance renewals. Job Description This role will see you develop and maintain a portfolio of clients that encourages you to build long-term relationships, encompassing new business, renewals and adjustments. This will be achieved via client contact and the preparation of presentations. You will also be targeted at bringing in and prospecting for new commercial business. Key Responsibilities To hit individual sales targets through new business and renewals, self-monitoring sales activity to ensure all avenues are maximised To track and monitor progress of activity, monitoring conversion rates for leads, appointments, quote and sales activity To support and adhere to new and existing sales incentives across the company - inc cross-selling, networking and referrals Ensure customer service levels and implemented and maintained to a high level, ensuring that the team achieve KPI's To answer telephone enquiries to agreed timeframes To send out full presentations are sent out to market ensuring that the best premium and level of cover are obtained for the needs of the client To process all admin in a timely manner To build long term relationships with clients You will be an experienced Commercial Insurance Account Executive/Manager who is capable of selling, upselling and renewals as well as building client relationships.
Aug 13, 2026
Full time
Location: Winchester Salary: £ Doe Benefits: - Mon Friday 8.30am-5pm - 1 days in the office after training Holiday 25 days a year Jan Dec Pension Auto Enrolment (employer 3%, employee 5%) Working for this well-established Group of companies who are continually growing and expanding presents a great career opportunity for an experienced Commercial Insurance Account Handler . There will be a book of business to look after approx 200 clients. With experience in Commercial Insurance, you will be a confident communicator who is able to work in a team environment. Ideally you will drive as there may be a requirement to travel to other offices and also visit clients, but it's not essential. This role will see you mainly acting as an BDE dealing with Commercial Insurance renewals. Job Description This role will see you develop and maintain a portfolio of clients that encourages you to build long-term relationships, encompassing new business, renewals and adjustments. This will be achieved via client contact and the preparation of presentations. You will also be targeted at bringing in and prospecting for new commercial business. Key Responsibilities To hit individual sales targets through new business and renewals, self-monitoring sales activity to ensure all avenues are maximised To track and monitor progress of activity, monitoring conversion rates for leads, appointments, quote and sales activity To support and adhere to new and existing sales incentives across the company - inc cross-selling, networking and referrals Ensure customer service levels and implemented and maintained to a high level, ensuring that the team achieve KPI's To answer telephone enquiries to agreed timeframes To send out full presentations are sent out to market ensuring that the best premium and level of cover are obtained for the needs of the client To process all admin in a timely manner To build long term relationships with clients You will be an experienced Commercial Insurance Account Executive/Manager who is capable of selling, upselling and renewals as well as building client relationships.
Bell & Co Professional Recruitment Ltd
Rotherham, Yorkshire
Commercial Insurance Account Executive £60,000 - £80,000 Rotherham Hybrid Working (2 Days WFH) Are you an experienced Account Executive looking for a new challenge, or an ambitious Account Handler looking to step up? This role offers the security and progression of a large UK-wide insurance broker, combined with the supportive, family feel of a locally led office. We're recruiting for a growing commercial brokerage within a national business, offering access to a broad range of markets and clear long-term career opportunities. The office is led by a highly regarded Branch Manager who is focused on driving growth and developing their team. The Role Manage an existing commercial portfolio generating around £300,000 in income Build strong client relationships and act as a trusted advisor Identify and convert new business opportunities, including warm inbound leads - utilising an inhouse appointment setter Prepare and present tailored insurance solutions Managing renewals to maximise retention and client satisfaction Working closely with the Branch Manager and wider team to support continued growth About You Experience working within an insurance brokerage Strong commercial insurance knowledge Confident, client-focused, and relationship-driven Cert CII (or working towards) is beneficial but not essential What's on Offer Salary £60,000 - £80,000 depending on experience 10% commission on new business and renewals Hybrid working: up to 2 days from home Car allowance, 25 days holiday and enhanced pension Excellent progression within the office - potential to lead the Account Executive team Supportive, close-knit team environment
Aug 13, 2026
Full time
Commercial Insurance Account Executive £60,000 - £80,000 Rotherham Hybrid Working (2 Days WFH) Are you an experienced Account Executive looking for a new challenge, or an ambitious Account Handler looking to step up? This role offers the security and progression of a large UK-wide insurance broker, combined with the supportive, family feel of a locally led office. We're recruiting for a growing commercial brokerage within a national business, offering access to a broad range of markets and clear long-term career opportunities. The office is led by a highly regarded Branch Manager who is focused on driving growth and developing their team. The Role Manage an existing commercial portfolio generating around £300,000 in income Build strong client relationships and act as a trusted advisor Identify and convert new business opportunities, including warm inbound leads - utilising an inhouse appointment setter Prepare and present tailored insurance solutions Managing renewals to maximise retention and client satisfaction Working closely with the Branch Manager and wider team to support continued growth About You Experience working within an insurance brokerage Strong commercial insurance knowledge Confident, client-focused, and relationship-driven Cert CII (or working towards) is beneficial but not essential What's on Offer Salary £60,000 - £80,000 depending on experience 10% commission on new business and renewals Hybrid working: up to 2 days from home Car allowance, 25 days holiday and enhanced pension Excellent progression within the office - potential to lead the Account Executive team Supportive, close-knit team environment
Commercial Insurance Account HandlerBrierley Hill£28,000 - £33,000 + Bonus & Benefits Build your insurance career with real support and progression. Here, you ll get study support to become Cert or Dip CII qualified, plus the chance to move into different areas across the entire group as you gain experience. You ll be working for a business that ll back your development every step of the way. With a hybrid working setup (2 days from home, 3 in the office), you ll get the flexibility to manage your time how it suits you best, while still staying connected with the team and clients when it counts. On top of that, you ll get 26 days holiday plus bank holidays, free parking, and a pension scheme for when you re ready to retire. There s also a generous employee referral scheme and a flexible benefits package to choose from. And if you ever need it, there s 24-hour physical and mental wellbeing support, plus a paid volunteering day to give back to the community. What you ll do You ll be based on a sales team, handling new business for Motor Trade clients. What you ll need You ll need at least 1-2 years of commercial insurance experience dealing with Motor Trade clients. About the company This insurance group brings together the personal touch of a local adviser with the strength and scale of a leading national broker. Their teams are deeply rooted in the communities they serve, offering trusted relationships, local insight and a commitment to doing what s right for their clients. Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Aug 13, 2026
Full time
Commercial Insurance Account HandlerBrierley Hill£28,000 - £33,000 + Bonus & Benefits Build your insurance career with real support and progression. Here, you ll get study support to become Cert or Dip CII qualified, plus the chance to move into different areas across the entire group as you gain experience. You ll be working for a business that ll back your development every step of the way. With a hybrid working setup (2 days from home, 3 in the office), you ll get the flexibility to manage your time how it suits you best, while still staying connected with the team and clients when it counts. On top of that, you ll get 26 days holiday plus bank holidays, free parking, and a pension scheme for when you re ready to retire. There s also a generous employee referral scheme and a flexible benefits package to choose from. And if you ever need it, there s 24-hour physical and mental wellbeing support, plus a paid volunteering day to give back to the community. What you ll do You ll be based on a sales team, handling new business for Motor Trade clients. What you ll need You ll need at least 1-2 years of commercial insurance experience dealing with Motor Trade clients. About the company This insurance group brings together the personal touch of a local adviser with the strength and scale of a leading national broker. Their teams are deeply rooted in the communities they serve, offering trusted relationships, local insight and a commitment to doing what s right for their clients. Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Corporate Client Adviser Theale, Reading £35,000 to £48,000 + Quarterly and Annual Bonus Are you an experienced Commercial Insurance professional looking for more than simply another broking job? Perhaps you enjoy building genuine client relationships and delivering excellent service, but you are tired of heavily targeted environments, rigid hierarchies or businesses where culture is discussed more than it is demonstrated. We are delighted to be working with a highly successful insurance broker that is looking to appoint a Corporate Client Adviser to join its established team. This is a genuinely culture-first business. Technical ability is important, but personality, attitude and values are every bit as significant. The company wants to recruit someone who will support their colleagues, care about their clients and genuinely buy into what the business is trying to achieve. Employing around 75 people, the business has created an open, collaborative and refreshingly uncorporate working environment. It has a flat reporting structure, a caring and approachable leadership team and a strong belief that people perform at their best when they feel valued, supported and included. They are not looking for someone who simply wants another job. They want someone who wants to become part of the team and build a long-term career with them. The Opportunity You will join a Corporate Insurance team of seven, working closely with experienced Client Directors and Managers to service and retain a portfolio of larger and more complex commercial clients. You do not necessarily need extensive corporate insurance experience. The business would be equally interested in speaking with someone who has strong larger SME or mid-market experience and is ready to progress into the corporate market. This is an excellent opportunity to broaden your technical knowledge, work with more complex clients and develop within a business that has an excellent record of retaining both its clients and its people. The company is not heavily sales-focused or driven by aggressive targets. Its success has been built through outstanding service, strong relationships and a genuine commitment to doing the right thing for its clients. Your Responsibilities Working alongside the Client Directors and Managers, you will: Service and retain an established portfolio of corporate clients. Act as a key day-to-day contact for client queries, renewals, amendments and mid-term adjustments. Develop a detailed understanding of each client s business and insurance requirements. Handle risks including Material Damage, Liability, Cyber, Management Liability and Professional Indemnity. Provide clients and prospects with clear, practical insurance advice. Prepare renewal reports, insurer presentations and supporting documentation. Discuss and negotiate terms with insurers. Maintain accurate client records using Acturis. Produce invoices for renewals, adjustments and new business. Review policy documentation to ensure accuracy. Attend client meetings alongside Client Managers or Directors where required. Take ownership of client issues and ensure they are resolved effectively. Identify suitable cross-selling opportunities based on genuine client needs. About You You will need to have: Experience within commercial insurance broking. Exposure to larger SME, mid-market or corporate clients. Around three to five years Client Adviser or Account Handling experience A good understanding of the commercial insurance market and relevant regulations. Strong communication, negotiation and relationship-building skills. Excellent attention to detail and time management. Acturis experience would be beneficial. Most importantly, you will be collaborative, dependable and passionate about delivering an excellent client experience. You will enjoy being part of a close-knit team, support those around you and be comfortable working within a business where relationships matter. A Genuine Culture-First Business People genuinely enjoy working here, with the average length of service currently at 10 years! Colleagues communicate openly, help each other and take a real interest in one another. The team even has an active WhatsApp group where people share holiday pictures, television recommendations and everyday conversation. The company organises quarterly team days and evenings out, alongside a larger annual event. It is professional without being overly corporate, ambitious without becoming cut-throat and successful without losing its personality. Its values are built around being: Credible: Honest, clear and straightforward. Energetic: Enthusiastic, committed and passionate. Entrepreneurial: Collaborative, responsive and open to new ideas. Attentive: Focused on people, relationships and understanding individual needs. These values are not simply words on a website. They shape how the business treats its clients, supports its employees and decides who joins the team. Salary and Benefits Salary between £30,000 and £48,000 , depending on experience. Quarterly performance-related bonus. Annual performance-related bonus. Ongoing professional development. Support towards insurance qualifications. Quarterly team events and an annual company celebration. Predominantly office-based in Theale. Four days in the office and one day working from home would be considered. This is primarily an office-based position because the business believes its culture is strongest when people spend time together, collaborate and learn from one another. If you are looking for a business where you will be trusted, supported and valued as an individual, this is an opportunity well worth exploring. Apply today for a confidential conversation.
Aug 13, 2026
Full time
Corporate Client Adviser Theale, Reading £35,000 to £48,000 + Quarterly and Annual Bonus Are you an experienced Commercial Insurance professional looking for more than simply another broking job? Perhaps you enjoy building genuine client relationships and delivering excellent service, but you are tired of heavily targeted environments, rigid hierarchies or businesses where culture is discussed more than it is demonstrated. We are delighted to be working with a highly successful insurance broker that is looking to appoint a Corporate Client Adviser to join its established team. This is a genuinely culture-first business. Technical ability is important, but personality, attitude and values are every bit as significant. The company wants to recruit someone who will support their colleagues, care about their clients and genuinely buy into what the business is trying to achieve. Employing around 75 people, the business has created an open, collaborative and refreshingly uncorporate working environment. It has a flat reporting structure, a caring and approachable leadership team and a strong belief that people perform at their best when they feel valued, supported and included. They are not looking for someone who simply wants another job. They want someone who wants to become part of the team and build a long-term career with them. The Opportunity You will join a Corporate Insurance team of seven, working closely with experienced Client Directors and Managers to service and retain a portfolio of larger and more complex commercial clients. You do not necessarily need extensive corporate insurance experience. The business would be equally interested in speaking with someone who has strong larger SME or mid-market experience and is ready to progress into the corporate market. This is an excellent opportunity to broaden your technical knowledge, work with more complex clients and develop within a business that has an excellent record of retaining both its clients and its people. The company is not heavily sales-focused or driven by aggressive targets. Its success has been built through outstanding service, strong relationships and a genuine commitment to doing the right thing for its clients. Your Responsibilities Working alongside the Client Directors and Managers, you will: Service and retain an established portfolio of corporate clients. Act as a key day-to-day contact for client queries, renewals, amendments and mid-term adjustments. Develop a detailed understanding of each client s business and insurance requirements. Handle risks including Material Damage, Liability, Cyber, Management Liability and Professional Indemnity. Provide clients and prospects with clear, practical insurance advice. Prepare renewal reports, insurer presentations and supporting documentation. Discuss and negotiate terms with insurers. Maintain accurate client records using Acturis. Produce invoices for renewals, adjustments and new business. Review policy documentation to ensure accuracy. Attend client meetings alongside Client Managers or Directors where required. Take ownership of client issues and ensure they are resolved effectively. Identify suitable cross-selling opportunities based on genuine client needs. About You You will need to have: Experience within commercial insurance broking. Exposure to larger SME, mid-market or corporate clients. Around three to five years Client Adviser or Account Handling experience A good understanding of the commercial insurance market and relevant regulations. Strong communication, negotiation and relationship-building skills. Excellent attention to detail and time management. Acturis experience would be beneficial. Most importantly, you will be collaborative, dependable and passionate about delivering an excellent client experience. You will enjoy being part of a close-knit team, support those around you and be comfortable working within a business where relationships matter. A Genuine Culture-First Business People genuinely enjoy working here, with the average length of service currently at 10 years! Colleagues communicate openly, help each other and take a real interest in one another. The team even has an active WhatsApp group where people share holiday pictures, television recommendations and everyday conversation. The company organises quarterly team days and evenings out, alongside a larger annual event. It is professional without being overly corporate, ambitious without becoming cut-throat and successful without losing its personality. Its values are built around being: Credible: Honest, clear and straightforward. Energetic: Enthusiastic, committed and passionate. Entrepreneurial: Collaborative, responsive and open to new ideas. Attentive: Focused on people, relationships and understanding individual needs. These values are not simply words on a website. They shape how the business treats its clients, supports its employees and decides who joins the team. Salary and Benefits Salary between £30,000 and £48,000 , depending on experience. Quarterly performance-related bonus. Annual performance-related bonus. Ongoing professional development. Support towards insurance qualifications. Quarterly team events and an annual company celebration. Predominantly office-based in Theale. Four days in the office and one day working from home would be considered. This is primarily an office-based position because the business believes its culture is strongest when people spend time together, collaborate and learn from one another. If you are looking for a business where you will be trusted, supported and valued as an individual, this is an opportunity well worth exploring. Apply today for a confidential conversation.
Senior Commercial Account Handler/Broker Manager - Newcastle (Hybrid) Salary £50,000 - £60,000 per annum plus benefits Are you an experienced Commercial Insurance professional looking for the next step in your career with a respected and growing broker? We're partnering with an organisation that has built an outstanding reputation for delivering specialist insurance solutions and exceptional client service across the UK. Due to continued growth, they are seeking a Senior Commercial Account Handler / Broking Manager to join their established Newcastle team. This is an excellent opportunity for an ambitious Commercial Account Handler, Senior Broker, or Broking Team Leader who enjoys managing complex commercial risks, building long-term client relationships, and mentoring colleagues within a collaborative environment. This organisation offers genuine long-term career prospects, professional development, and the chance to join a business renowned for its customer retention, employee support, and market reputation. Key responsibilities: Partner with Account Executives to retain existing clients and support the growth of new commercial insurance business. Negotiate competitive renewal and new business terms with insurers on behalf of clients. Prepare and manage all client documentation, including new business, renewals, endorsements, and mid-term adjustments. Review policy documentation to ensure accuracy and alignment with clients' insurance requirements. Deliver exceptional day-to-day account management and customer service across a diverse commercial portfolio. Attend client meetings, providing professional support and maintaining accurate meeting records. Build and maintain strong working relationships with clients, prospects, insurer partners, and internal stakeholders. Act as a technical referral point within the team, providing support and guidance to colleagues. Mentor and develop junior team members, helping to maintain high standards of service and technical expertise. Assist with training and development initiatives across the wider broking team. Ensure all activities are conducted in accordance with FCA regulations, compliance standards, and company procedures. Stay informed of market developments, insurer appetite changes, and industry trends. Handle inbound and outbound client communications professionally and efficiently. About You: To be successful in this role, you will have: Previous Commercial Insurance experience gained within a broker environment. Strong technical knowledge of commercial insurance products and markets. Excellent negotiation skills with the ability to secure favourable outcomes for clients. Outstanding communication and interpersonal skills, both written and verbal. A proactive and customer-focused approach to account management. The ability to work effectively both independently and as part of a collaborative team. Strong organisational skills with the ability to manage multiple priorities and deadlines. Exceptional attention to detail and accuracy. Strong analytical and problem-solving capabilities. Previous mentoring, supervisory, or team leadership experience would be advantageous but is not essential. If you wish to apply, please click on the link and a consultant from Cameron James will be in touch
Aug 13, 2026
Full time
Senior Commercial Account Handler/Broker Manager - Newcastle (Hybrid) Salary £50,000 - £60,000 per annum plus benefits Are you an experienced Commercial Insurance professional looking for the next step in your career with a respected and growing broker? We're partnering with an organisation that has built an outstanding reputation for delivering specialist insurance solutions and exceptional client service across the UK. Due to continued growth, they are seeking a Senior Commercial Account Handler / Broking Manager to join their established Newcastle team. This is an excellent opportunity for an ambitious Commercial Account Handler, Senior Broker, or Broking Team Leader who enjoys managing complex commercial risks, building long-term client relationships, and mentoring colleagues within a collaborative environment. This organisation offers genuine long-term career prospects, professional development, and the chance to join a business renowned for its customer retention, employee support, and market reputation. Key responsibilities: Partner with Account Executives to retain existing clients and support the growth of new commercial insurance business. Negotiate competitive renewal and new business terms with insurers on behalf of clients. Prepare and manage all client documentation, including new business, renewals, endorsements, and mid-term adjustments. Review policy documentation to ensure accuracy and alignment with clients' insurance requirements. Deliver exceptional day-to-day account management and customer service across a diverse commercial portfolio. Attend client meetings, providing professional support and maintaining accurate meeting records. Build and maintain strong working relationships with clients, prospects, insurer partners, and internal stakeholders. Act as a technical referral point within the team, providing support and guidance to colleagues. Mentor and develop junior team members, helping to maintain high standards of service and technical expertise. Assist with training and development initiatives across the wider broking team. Ensure all activities are conducted in accordance with FCA regulations, compliance standards, and company procedures. Stay informed of market developments, insurer appetite changes, and industry trends. Handle inbound and outbound client communications professionally and efficiently. About You: To be successful in this role, you will have: Previous Commercial Insurance experience gained within a broker environment. Strong technical knowledge of commercial insurance products and markets. Excellent negotiation skills with the ability to secure favourable outcomes for clients. Outstanding communication and interpersonal skills, both written and verbal. A proactive and customer-focused approach to account management. The ability to work effectively both independently and as part of a collaborative team. Strong organisational skills with the ability to manage multiple priorities and deadlines. Exceptional attention to detail and accuracy. Strong analytical and problem-solving capabilities. Previous mentoring, supervisory, or team leadership experience would be advantageous but is not essential. If you wish to apply, please click on the link and a consultant from Cameron James will be in touch
Complaints Call Handler You'll be required to work full-time in the office during the initial training and accreditation period. Once signed off, the role will move to a hybrid working model. Rate: 150 per day via umbrella, increasing to 165 per day following successful completion of training and accreditation Hours: 37.5 hours per week, Monday to Friday between 8:30am and 6:30pm Duration: Until December 2026, with strong potential for extension About the Role We are seeking experienced and customer-focused Call Handlers to join a busy Complaints Team within a leading financial services organisation based in Cardiff. This role is ideal for individuals who enjoy engaging with customers, investigating issues, and delivering fair and effective resolutions. Working in a regulated environment, you will be the first point of contact for customers wishing to raise a complaint or discuss an existing case. You'll play a vital role in gathering detailed information, managing customer expectations, and ensuring accurate records are maintained throughout the complaints process. This is an excellent opportunity to gain exposure to complex complaints handling, develop your understanding of financial products and regulations, and build valuable experience within a highly respected organisation. Key Responsibilities Take ownership of inbound complaint calls and enquiries from customers Provide updates on existing complaint cases and manage customer expectations throughout the process Handle approximately 20-30 detailed calls per day, ensuring a high level of professionalism and empathy Accurately record customer interactions and complaint details on internal systems Review information provided by customers and identify any additional evidence required Liaise with third parties and internal departments to gather information and support investigations Ensure all complaint information is captured accurately and in line with regulatory requirements Manage customer queries through to resolution, escalating where appropriate Maintain clear and professional communication with customers and stakeholders at all times Support the wider complaints team in meeting service level agreements and quality standards What We're Looking For Previous experience within a complaints, or case handling environment Experience within financial services, banking, insurance, pensions, or other regulated industries is highly desirable Strong understanding of treating customers fairly and delivering excellent customer outcomes Excellent verbal and written communication skills Ability to build rapport and gather key information confidently over the telephone Strong listening and questioning skills with a professional and empathetic approach Excellent attention to detail and accuracy when recording information Effective organisational and time-management skills Ability to manage multiple priorities in a fast-paced environment Competent IT skills and experience using customer management systems If you think this is the opportunity for you, apply now. Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Aug 13, 2026
Contractor
Complaints Call Handler You'll be required to work full-time in the office during the initial training and accreditation period. Once signed off, the role will move to a hybrid working model. Rate: 150 per day via umbrella, increasing to 165 per day following successful completion of training and accreditation Hours: 37.5 hours per week, Monday to Friday between 8:30am and 6:30pm Duration: Until December 2026, with strong potential for extension About the Role We are seeking experienced and customer-focused Call Handlers to join a busy Complaints Team within a leading financial services organisation based in Cardiff. This role is ideal for individuals who enjoy engaging with customers, investigating issues, and delivering fair and effective resolutions. Working in a regulated environment, you will be the first point of contact for customers wishing to raise a complaint or discuss an existing case. You'll play a vital role in gathering detailed information, managing customer expectations, and ensuring accurate records are maintained throughout the complaints process. This is an excellent opportunity to gain exposure to complex complaints handling, develop your understanding of financial products and regulations, and build valuable experience within a highly respected organisation. Key Responsibilities Take ownership of inbound complaint calls and enquiries from customers Provide updates on existing complaint cases and manage customer expectations throughout the process Handle approximately 20-30 detailed calls per day, ensuring a high level of professionalism and empathy Accurately record customer interactions and complaint details on internal systems Review information provided by customers and identify any additional evidence required Liaise with third parties and internal departments to gather information and support investigations Ensure all complaint information is captured accurately and in line with regulatory requirements Manage customer queries through to resolution, escalating where appropriate Maintain clear and professional communication with customers and stakeholders at all times Support the wider complaints team in meeting service level agreements and quality standards What We're Looking For Previous experience within a complaints, or case handling environment Experience within financial services, banking, insurance, pensions, or other regulated industries is highly desirable Strong understanding of treating customers fairly and delivering excellent customer outcomes Excellent verbal and written communication skills Ability to build rapport and gather key information confidently over the telephone Strong listening and questioning skills with a professional and empathetic approach Excellent attention to detail and accuracy when recording information Effective organisational and time-management skills Ability to manage multiple priorities in a fast-paced environment Competent IT skills and experience using customer management systems If you think this is the opportunity for you, apply now. Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Freelance Senior Account Manager (B2B Marketing) Location: London (1-2 days per week in-office) Contract Length: 1 Month Day Rate: Up to 300 per day IR35 Status: Outside IR35 Start Date: Immediate The Opportunity We're working with an established B2B marketing agency that partners with clients across regulated industries and is looking for a Freelance Senior Account Manager to join the team on a one-month contract to provide cover during a busy period. This is a fantastic opportunity for an experienced agency-side account handler who can hit the ground running, manage multiple projects, and build strong relationships with both clients and internal stakeholders. The Role As Senior Account Manager, you'll act as a key day-to-day contact across a portfolio of B2B accounts, ensuring campaigns and projects are delivered smoothly, on time, and to a high standard. You'll work closely with strategy, creative, content, and delivery teams to coordinate activity, manage timelines, and provide ongoing support across a range of integrated marketing initiatives. Key Responsibilities Serve as the main day-to-day contact for clients across multiple accounts. Manage project timelines, deliverables, and workflows. Coordinate internal teams to ensure successful campaign delivery. Lead client communications, meetings, and status updates. Support integrated marketing campaigns from planning through to execution. Monitor project progress and help resolve issues proactively. Assist with reporting, administration, and project documentation where required. Balance multiple projects and priorities in a fast-paced agency environment. About You Proven experience as a Senior Account Manager within a marketing, communications, creative, or integrated agency. Strong background working with B2B clients . Experience across regulated sectors such as financial services, insurance, fintech, professional services, or similar would be advantageous. Excellent stakeholder management and client relationship skills. Highly organised with strong project management capabilities. Comfortable managing multiple workstreams and tight deadlines. Able to quickly integrate into an existing team and make an immediate impact. Available to start at short notice. What's on Offer? Immediate start. Outside IR35 contract. Up to 300 per day. Hybrid working (London-based office, 1-2 days per week). Opportunity to work with a well-regarded B2B agency on a varied portfolio of accounts. Interested? Apply now with your latest CV for immediate consideration. Rates depend on experience and client requirements
Aug 13, 2026
Contractor
Freelance Senior Account Manager (B2B Marketing) Location: London (1-2 days per week in-office) Contract Length: 1 Month Day Rate: Up to 300 per day IR35 Status: Outside IR35 Start Date: Immediate The Opportunity We're working with an established B2B marketing agency that partners with clients across regulated industries and is looking for a Freelance Senior Account Manager to join the team on a one-month contract to provide cover during a busy period. This is a fantastic opportunity for an experienced agency-side account handler who can hit the ground running, manage multiple projects, and build strong relationships with both clients and internal stakeholders. The Role As Senior Account Manager, you'll act as a key day-to-day contact across a portfolio of B2B accounts, ensuring campaigns and projects are delivered smoothly, on time, and to a high standard. You'll work closely with strategy, creative, content, and delivery teams to coordinate activity, manage timelines, and provide ongoing support across a range of integrated marketing initiatives. Key Responsibilities Serve as the main day-to-day contact for clients across multiple accounts. Manage project timelines, deliverables, and workflows. Coordinate internal teams to ensure successful campaign delivery. Lead client communications, meetings, and status updates. Support integrated marketing campaigns from planning through to execution. Monitor project progress and help resolve issues proactively. Assist with reporting, administration, and project documentation where required. Balance multiple projects and priorities in a fast-paced agency environment. About You Proven experience as a Senior Account Manager within a marketing, communications, creative, or integrated agency. Strong background working with B2B clients . Experience across regulated sectors such as financial services, insurance, fintech, professional services, or similar would be advantageous. Excellent stakeholder management and client relationship skills. Highly organised with strong project management capabilities. Comfortable managing multiple workstreams and tight deadlines. Able to quickly integrate into an existing team and make an immediate impact. Available to start at short notice. What's on Offer? Immediate start. Outside IR35 contract. Up to 300 per day. Hybrid working (London-based office, 1-2 days per week). Opportunity to work with a well-regarded B2B agency on a varied portfolio of accounts. Interested? Apply now with your latest CV for immediate consideration. Rates depend on experience and client requirements
Commercial Account Handler Salary: £28,000 - £35,000 FTE + Bonus + Life Insurance Are you an experienced Commercial Account Handler looking for more autonomy, greater career prospects and the opportunity to be part of something genuinely exciting? We are recruiting on behalf of a fast-growing and highly ambitious independent insurance brokerage that is continuing to expand and invest in its future. Led by an entrepreneurial and driven owner, this business has impressive long-term growth plans and offers an excellent environment for ambitious insurance professionals who want to develop their careers. This is an exciting opportunity to join a close-knit team where your contribution will be highly valued and visible. With plans to significantly grow the office over the coming years, now is the perfect time to come on board and be part of the journey. The Role As a Commercial Account Handler, you will manage a varied portfolio of commercial clients, providing first-class service and supporting the Director with the day-to-day management of accounts. You'll work across a broad range of commercial insurance products including: Commercial Combined Property Owners Shop Insurance Technology Risks Engineering Insurance Liability Motor Fleet And other commercial classes This is a client-focused role where you'll build lasting relationships, handle renewals, mid-term adjustments, negotiate with insurers and ensure clients receive the highest levels of service and advice. What We're Looking For A minimum of 3 years' commercial insurance experience within a broking environment Strong knowledge of commercial insurance products Experience managing client relationships and servicing accounts Acturis experience would be advantageous Working towards CII qualifications would be beneficial, although not essential A professional, self-motivated and organised approach Someone who enjoys building long-term relationships with clients and colleagues Comfortable working independently and taking ownership of your workload What's On Offer? Salary of £30,000 - £35,000 FTE Performance-related bonus Life Insurance Genuine career progression opportunities Flexibility and autonomy in your role Direct exposure to a highly experienced and supportive Director The chance to join a business at an exciting stage of growth This opportunity would suit a Commercial Account Handler who enjoys working in a collaborative environment, wants to make a real impact and is looking to join a brokerage where their career can grow alongside the business. To find out more, apply today for a confidential discussion.
Aug 13, 2026
Full time
Commercial Account Handler Salary: £28,000 - £35,000 FTE + Bonus + Life Insurance Are you an experienced Commercial Account Handler looking for more autonomy, greater career prospects and the opportunity to be part of something genuinely exciting? We are recruiting on behalf of a fast-growing and highly ambitious independent insurance brokerage that is continuing to expand and invest in its future. Led by an entrepreneurial and driven owner, this business has impressive long-term growth plans and offers an excellent environment for ambitious insurance professionals who want to develop their careers. This is an exciting opportunity to join a close-knit team where your contribution will be highly valued and visible. With plans to significantly grow the office over the coming years, now is the perfect time to come on board and be part of the journey. The Role As a Commercial Account Handler, you will manage a varied portfolio of commercial clients, providing first-class service and supporting the Director with the day-to-day management of accounts. You'll work across a broad range of commercial insurance products including: Commercial Combined Property Owners Shop Insurance Technology Risks Engineering Insurance Liability Motor Fleet And other commercial classes This is a client-focused role where you'll build lasting relationships, handle renewals, mid-term adjustments, negotiate with insurers and ensure clients receive the highest levels of service and advice. What We're Looking For A minimum of 3 years' commercial insurance experience within a broking environment Strong knowledge of commercial insurance products Experience managing client relationships and servicing accounts Acturis experience would be advantageous Working towards CII qualifications would be beneficial, although not essential A professional, self-motivated and organised approach Someone who enjoys building long-term relationships with clients and colleagues Comfortable working independently and taking ownership of your workload What's On Offer? Salary of £30,000 - £35,000 FTE Performance-related bonus Life Insurance Genuine career progression opportunities Flexibility and autonomy in your role Direct exposure to a highly experienced and supportive Director The chance to join a business at an exciting stage of growth This opportunity would suit a Commercial Account Handler who enjoys working in a collaborative environment, wants to make a real impact and is looking to join a brokerage where their career can grow alongside the business. To find out more, apply today for a confidential discussion.
Commercial Account Handler Mansfield Hybrid Working (after probation) Independent Insurance Broker £28-38,000 Are you an experienced Commercial Account Handler looking for a role where you'll be genuinely valued and given the opportunity to build long-term relationships with clients? We are currently working with a highly regarded independent Insurance Broker in Mansfield who are looking to strengthen their team with the appointment of a Commercial Account Handler. This is a fantastic opportunity to join a business that has built an excellent reputation for delivering outstanding service and tailored insurance solutions to both commercial and personal clients. Unlike many larger corporate brokers, they pride themselves on offering a personal approach, both to their clients and their employees. The Opportunity As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, providing first-class service and technical support across a wide range of insurance products. You'll be working closely with clients, insurers and colleagues to ensure policies are administered efficiently and that clients receive the advice and support they need throughout the policy lifecycle. Your duties will include: Managing day-to-day client enquiries Processing mid-term adjustments and policy amendments Preparing and negotiating commercial renewals Obtaining and comparing quotations from insurers Producing policy documentation and ensuring records are maintained accurately Supporting clients with claims-related enquiries Building and maintaining strong client relationships Ensuring all work is completed in line with FCA and company compliance standards About You To be considered for this role, you'll need previous experience working within a commercial insurance broking environment and be comfortable managing your own portfolio of clients. We're particularly interested in speaking with individuals who have: Strong commercial insurance knowledge Experience handling renewals and general account management responsibilities Excellent customer service and relationship-building skills Strong organisational skills and attention to detail Experience using broking systems and CRM platforms The ability to work effectively both independently and as part of a team Progress towards Cert CII qualifications would be advantageous, although it is not essential. Why Join This Broker? This is a business that genuinely values its people and has created a supportive, close-knit working environment where everyone plays an important role. You'll benefit from: Hybrid working arrangements after probation (6 months) A friendly and collaborative team culture A varied portfolio of commercial clients Opportunities to further develop your technical knowledge Long-term career prospects within a growing independent brokerage The chance to work for a business that prioritises client relationships over call volumes and targets If you're looking to join a broker where quality service still matters and where you can make a genuine difference to your clients, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, please contact Lesley at CKB Recruitment.
Aug 12, 2026
Full time
Commercial Account Handler Mansfield Hybrid Working (after probation) Independent Insurance Broker £28-38,000 Are you an experienced Commercial Account Handler looking for a role where you'll be genuinely valued and given the opportunity to build long-term relationships with clients? We are currently working with a highly regarded independent Insurance Broker in Mansfield who are looking to strengthen their team with the appointment of a Commercial Account Handler. This is a fantastic opportunity to join a business that has built an excellent reputation for delivering outstanding service and tailored insurance solutions to both commercial and personal clients. Unlike many larger corporate brokers, they pride themselves on offering a personal approach, both to their clients and their employees. The Opportunity As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, providing first-class service and technical support across a wide range of insurance products. You'll be working closely with clients, insurers and colleagues to ensure policies are administered efficiently and that clients receive the advice and support they need throughout the policy lifecycle. Your duties will include: Managing day-to-day client enquiries Processing mid-term adjustments and policy amendments Preparing and negotiating commercial renewals Obtaining and comparing quotations from insurers Producing policy documentation and ensuring records are maintained accurately Supporting clients with claims-related enquiries Building and maintaining strong client relationships Ensuring all work is completed in line with FCA and company compliance standards About You To be considered for this role, you'll need previous experience working within a commercial insurance broking environment and be comfortable managing your own portfolio of clients. We're particularly interested in speaking with individuals who have: Strong commercial insurance knowledge Experience handling renewals and general account management responsibilities Excellent customer service and relationship-building skills Strong organisational skills and attention to detail Experience using broking systems and CRM platforms The ability to work effectively both independently and as part of a team Progress towards Cert CII qualifications would be advantageous, although it is not essential. Why Join This Broker? This is a business that genuinely values its people and has created a supportive, close-knit working environment where everyone plays an important role. You'll benefit from: Hybrid working arrangements after probation (6 months) A friendly and collaborative team culture A varied portfolio of commercial clients Opportunities to further develop your technical knowledge Long-term career prospects within a growing independent brokerage The chance to work for a business that prioritises client relationships over call volumes and targets If you're looking to join a broker where quality service still matters and where you can make a genuine difference to your clients, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, please contact Lesley at CKB Recruitment.
Commercial Account Handler Chester £28,000 £32,000 + Healthcare Benefits Are you an experienced Commercial Account Handler looking to join a friendly, established brokerage where you can build genuine relationships with clients and become an important part of a close-knit team? CKB Recruitment is delighted to be working with a highly regarded independent commercial insurance broker based in Chester. The business prides itself on providing a personal and approachable service, taking the time to understand each client s operations and creating insurance programmes tailored to their individual requirements. Due to continued growth, the company is now looking to appoint an experienced Commercial Account Handler to join its team. The Opportunity You will manage and support a varied portfolio of commercial insurance clients, handling their day-to-day requirements and ensuring they continue to receive a responsive, professional and personal service. Working closely with Account Executives, insurers and clients, you will be involved throughout the lifecycle of each policy, from renewal preparation and remarketing through to mid-term adjustments and general policy administration. The business handles a broad range of general commercial insurance products, including: Commercial Combined Contractors Combined Motor Fleet Motor Trade Property Owners Professional Indemnity Directors and Officers Cyber Liability Goods in Transit This is an excellent opportunity to join an experienced team where you will be trusted to manage your workload, develop strong client relationships and contribute to the continued success of the business. Key Responsibilities Managing the day-to-day requirements of a portfolio of commercial clients Preparing and processing policy renewals Obtaining quotations and negotiating terms with insurers Completing mid-term adjustments and policy amendments Producing accurate policy documentation Reviewing insurance requirements and identifying potential gaps in cover Supporting Account Executives with the management of their client portfolios Liaising with clients, insurers and internal colleagues Maintaining accurate client records using the Acturis system Ensuring all work is completed accurately and in line with FCA requirements Providing a friendly, efficient and professional service at all times About You You will ideally have previous experience working within commercial insurance broking and be comfortable handling a range of general commercial policies. You should also have: Experience working as a Commercial Account Handler, Broker or similar A good understanding of general commercial insurance products The ability to manage renewals, adjustments and general client enquiries Strong communication and relationship-building skills Excellent attention to detail The ability to manage your own workload and work effectively as part of a team A professional, approachable and client-focused manner Previous experience using Acturis, which would be a strong advantage Above all, the business is looking for someone who takes pride in delivering excellent service and enjoys building lasting relationships with clients. Salary and Benefits Salary of £28,000 £32,000, depending on experience Staff healthcare scheme Medicash health plan Monday-to-Friday working Supportive and friendly working environment Varied commercial insurance portfolio Opportunity to join an established independent brokerage This is a fantastic opportunity for an experienced Commercial Account Handler who wants to work for a personable, client-focused business where quality service remains at the heart of everything it does. Apply today for a confidential conversation with CKB Recruitment.
Aug 12, 2026
Full time
Commercial Account Handler Chester £28,000 £32,000 + Healthcare Benefits Are you an experienced Commercial Account Handler looking to join a friendly, established brokerage where you can build genuine relationships with clients and become an important part of a close-knit team? CKB Recruitment is delighted to be working with a highly regarded independent commercial insurance broker based in Chester. The business prides itself on providing a personal and approachable service, taking the time to understand each client s operations and creating insurance programmes tailored to their individual requirements. Due to continued growth, the company is now looking to appoint an experienced Commercial Account Handler to join its team. The Opportunity You will manage and support a varied portfolio of commercial insurance clients, handling their day-to-day requirements and ensuring they continue to receive a responsive, professional and personal service. Working closely with Account Executives, insurers and clients, you will be involved throughout the lifecycle of each policy, from renewal preparation and remarketing through to mid-term adjustments and general policy administration. The business handles a broad range of general commercial insurance products, including: Commercial Combined Contractors Combined Motor Fleet Motor Trade Property Owners Professional Indemnity Directors and Officers Cyber Liability Goods in Transit This is an excellent opportunity to join an experienced team where you will be trusted to manage your workload, develop strong client relationships and contribute to the continued success of the business. Key Responsibilities Managing the day-to-day requirements of a portfolio of commercial clients Preparing and processing policy renewals Obtaining quotations and negotiating terms with insurers Completing mid-term adjustments and policy amendments Producing accurate policy documentation Reviewing insurance requirements and identifying potential gaps in cover Supporting Account Executives with the management of their client portfolios Liaising with clients, insurers and internal colleagues Maintaining accurate client records using the Acturis system Ensuring all work is completed accurately and in line with FCA requirements Providing a friendly, efficient and professional service at all times About You You will ideally have previous experience working within commercial insurance broking and be comfortable handling a range of general commercial policies. You should also have: Experience working as a Commercial Account Handler, Broker or similar A good understanding of general commercial insurance products The ability to manage renewals, adjustments and general client enquiries Strong communication and relationship-building skills Excellent attention to detail The ability to manage your own workload and work effectively as part of a team A professional, approachable and client-focused manner Previous experience using Acturis, which would be a strong advantage Above all, the business is looking for someone who takes pride in delivering excellent service and enjoys building lasting relationships with clients. Salary and Benefits Salary of £28,000 £32,000, depending on experience Staff healthcare scheme Medicash health plan Monday-to-Friday working Supportive and friendly working environment Varied commercial insurance portfolio Opportunity to join an established independent brokerage This is a fantastic opportunity for an experienced Commercial Account Handler who wants to work for a personable, client-focused business where quality service remains at the heart of everything it does. Apply today for a confidential conversation with CKB Recruitment.
Commercial Account Executive Chester £45,000 £60,000, with scope up to £75,000 for an exceptional candidate Healthcare Benefits Are you an experienced Commercial Account Executive with an established book of business and the ambition to join a growing, independent brokerage where you will have the freedom to develop your portfolio? CKB Recruitment is delighted to be working with a highly regarded commercial insurance broker based in Chester. The business has built its reputation by providing straightforward advice, personal service and carefully tailored insurance solutions to commercial clients. As part of its continued growth, it is now looking to recruit an accomplished Commercial Account Executive who can bring strong market relationships, commercial expertise and a clear plan for developing a profitable portfolio. The Opportunity You will take responsibility for managing, retaining and growing a portfolio of commercial insurance clients while identifying and converting new business opportunities. The company is particularly interested in speaking with Account Executives who have an existing book of business that could transfer once any current restrictive covenant, non-solicitation period or contractual obligation has fully expired. The business is committed to ensuring that any future transfer of clients is handled properly, professionally and in full accordance with existing contractual obligations. You will be given the autonomy to manage your own client relationships while benefiting from the support of an experienced broking team, established insurer relationships and the Acturis broking platform. The brokerage handles a broad range of general commercial insurance products, including: Commercial Combined Property Owners Contractors Combined Motor Fleet Motor Trade Professional Indemnity Directors and Officers Cyber Liability Liability Insurance Goods in Transit Key Responsibilities Managing and developing a profitable portfolio of commercial insurance clients Building strong, long-term relationships with business owners and decision-makers Identifying and converting new business opportunities Creating and delivering an effective business-development plan Retaining and expanding existing client relationships Understanding clients operations, risks and insurance requirements Presenting commercial risks clearly and professionally to insurers Negotiating competitive premiums, coverage and policy terms Working closely with Account Handlers to provide a responsive client service Identifying opportunities to cross-sell and enhance client protection Maintaining accurate records and activity using Acturis Ensuring all activity meets FCA requirements and internal compliance standards About You You will be an experienced Commercial Account Executive with a proven track record of developing and managing profitable commercial insurance relationships. The successful candidate is likely to have: Strong experience within commercial insurance broking An established book of business or a credible portfolio-development plan A proven record of winning and retaining commercial clients Strong relationships within the regional or wider UK business community Experience across a broad range of general commercial insurance products Excellent communication, negotiation and relationship-building skills The confidence and drive to generate your own opportunities A professional and ethical approach to business development The ability to work independently while contributing to a close-knit team Previous experience using Acturis, although this is not essential Professional insurance qualifications would be welcomed, but commercial experience, market knowledge and the ability to generate profitable business will be the most important factors. Salary and Benefits Basic salary of £45,000 £60,000 , depending on experience and portfolio Scope to pay up to £75,000 for an exceptional candidate with a strong business case Staff healthcare scheme Medicash health plan Support from an experienced commercial broking team Established insurer relationships Acturis broking system Autonomy to manage and grow your own portfolio Long-term career opportunity within an independent brokerage This role would suit an ambitious Commercial Account Executive who wants greater influence over their future, the backing to grow a meaningful portfolio and the opportunity to become a key part of an established independent broker. All discussions will be handled with complete discretion and confidentiality. Apply today for a confidential conversation with CKB Recruitment.
Aug 12, 2026
Full time
Commercial Account Executive Chester £45,000 £60,000, with scope up to £75,000 for an exceptional candidate Healthcare Benefits Are you an experienced Commercial Account Executive with an established book of business and the ambition to join a growing, independent brokerage where you will have the freedom to develop your portfolio? CKB Recruitment is delighted to be working with a highly regarded commercial insurance broker based in Chester. The business has built its reputation by providing straightforward advice, personal service and carefully tailored insurance solutions to commercial clients. As part of its continued growth, it is now looking to recruit an accomplished Commercial Account Executive who can bring strong market relationships, commercial expertise and a clear plan for developing a profitable portfolio. The Opportunity You will take responsibility for managing, retaining and growing a portfolio of commercial insurance clients while identifying and converting new business opportunities. The company is particularly interested in speaking with Account Executives who have an existing book of business that could transfer once any current restrictive covenant, non-solicitation period or contractual obligation has fully expired. The business is committed to ensuring that any future transfer of clients is handled properly, professionally and in full accordance with existing contractual obligations. You will be given the autonomy to manage your own client relationships while benefiting from the support of an experienced broking team, established insurer relationships and the Acturis broking platform. The brokerage handles a broad range of general commercial insurance products, including: Commercial Combined Property Owners Contractors Combined Motor Fleet Motor Trade Professional Indemnity Directors and Officers Cyber Liability Liability Insurance Goods in Transit Key Responsibilities Managing and developing a profitable portfolio of commercial insurance clients Building strong, long-term relationships with business owners and decision-makers Identifying and converting new business opportunities Creating and delivering an effective business-development plan Retaining and expanding existing client relationships Understanding clients operations, risks and insurance requirements Presenting commercial risks clearly and professionally to insurers Negotiating competitive premiums, coverage and policy terms Working closely with Account Handlers to provide a responsive client service Identifying opportunities to cross-sell and enhance client protection Maintaining accurate records and activity using Acturis Ensuring all activity meets FCA requirements and internal compliance standards About You You will be an experienced Commercial Account Executive with a proven track record of developing and managing profitable commercial insurance relationships. The successful candidate is likely to have: Strong experience within commercial insurance broking An established book of business or a credible portfolio-development plan A proven record of winning and retaining commercial clients Strong relationships within the regional or wider UK business community Experience across a broad range of general commercial insurance products Excellent communication, negotiation and relationship-building skills The confidence and drive to generate your own opportunities A professional and ethical approach to business development The ability to work independently while contributing to a close-knit team Previous experience using Acturis, although this is not essential Professional insurance qualifications would be welcomed, but commercial experience, market knowledge and the ability to generate profitable business will be the most important factors. Salary and Benefits Basic salary of £45,000 £60,000 , depending on experience and portfolio Scope to pay up to £75,000 for an exceptional candidate with a strong business case Staff healthcare scheme Medicash health plan Support from an experienced commercial broking team Established insurer relationships Acturis broking system Autonomy to manage and grow your own portfolio Long-term career opportunity within an independent brokerage This role would suit an ambitious Commercial Account Executive who wants greater influence over their future, the backing to grow a meaningful portfolio and the opportunity to become a key part of an established independent broker. All discussions will be handled with complete discretion and confidentiality. Apply today for a confidential conversation with CKB Recruitment.
Have you been working in Personal Lines or Commercial Insurance and want to push on and join a broker with a great atmosphere and employee morale? This brand new role could be for you with a respected and successful Insurance brokerage in the Bournemouth area with a great salary, training and comprehensive benefits. We are looking for an Insurance Account Handler with Insurance exposure to join the team and help service an existing book of business, the clients are very loyal and attracted by the excellent service and are made up of a variety of small and medium businesses. The role will be a mix of new business quotes, renewals, MTAs and looking after existing clients. This position will suit a confident and reliable individual with specific Insurance broking or underwriting knowledge looking for an opportunity with stability and longevity. Main duties will include: Understanding the client's business and risk profiles Dealing with a good volume of renewals and proactively ensuring a high retention level Communicating client's needs to underwriters Building a relationship with clients and giving prompt attention to their requests Discussing what their future insurance needs might be and maintaining contact with them Broking risks Apply today in strict confidence for more info on this brilliant role.
Aug 12, 2026
Full time
Have you been working in Personal Lines or Commercial Insurance and want to push on and join a broker with a great atmosphere and employee morale? This brand new role could be for you with a respected and successful Insurance brokerage in the Bournemouth area with a great salary, training and comprehensive benefits. We are looking for an Insurance Account Handler with Insurance exposure to join the team and help service an existing book of business, the clients are very loyal and attracted by the excellent service and are made up of a variety of small and medium businesses. The role will be a mix of new business quotes, renewals, MTAs and looking after existing clients. This position will suit a confident and reliable individual with specific Insurance broking or underwriting knowledge looking for an opportunity with stability and longevity. Main duties will include: Understanding the client's business and risk profiles Dealing with a good volume of renewals and proactively ensuring a high retention level Communicating client's needs to underwriters Building a relationship with clients and giving prompt attention to their requests Discussing what their future insurance needs might be and maintaining contact with them Broking risks Apply today in strict confidence for more info on this brilliant role.
This growing Commercial Insurance Broker is looking to recruit an experienced Commercial Account Handler following another successful acquisition. In this Senior role you will be looking after the Client Book of a Director who has a large, profitable, long standing mixed sector Book. Accordingly you will have a good technical Insurance background and the credibility to handle a range of clients effectively. Working closely with the Director will enable you to understand the clients requirements and your ability to service them. This is a role that can be performed on a hybrid basis, split between working at hoe and in their office. Your responsibilities as Commercial Account Handler will include: The broking and placement of new business, renewals and mid term adjustments for commercial clients Day to day management of the Book Preparation and distribution of market presentations, new business and Renewal Reports Technical cover and policy wording comparisons Negotiate with and manage the market Dealing with all Commercial Products including Commercial Combined, Property Owners, Management Liability, Motor Fleet, Professional Indemnity, Cyber etc. Commitment to advancement of your CPD and professional qualifications and to your personal development. To be a successful Commercial Account Handler you will demonstrate: Good Commercial Insurance technical experience A high standard of integrity coupled with an ability to work to deadlines Excellent communication skills Also you will benefit from: Private Pension - Company contribution of 5.5%. Income Protection Insurance & 4x salary Death In Service Private Medical Health InsuranceFree CII support, memberships, course entry & exams booked with exam rewards
Aug 12, 2026
Full time
This growing Commercial Insurance Broker is looking to recruit an experienced Commercial Account Handler following another successful acquisition. In this Senior role you will be looking after the Client Book of a Director who has a large, profitable, long standing mixed sector Book. Accordingly you will have a good technical Insurance background and the credibility to handle a range of clients effectively. Working closely with the Director will enable you to understand the clients requirements and your ability to service them. This is a role that can be performed on a hybrid basis, split between working at hoe and in their office. Your responsibilities as Commercial Account Handler will include: The broking and placement of new business, renewals and mid term adjustments for commercial clients Day to day management of the Book Preparation and distribution of market presentations, new business and Renewal Reports Technical cover and policy wording comparisons Negotiate with and manage the market Dealing with all Commercial Products including Commercial Combined, Property Owners, Management Liability, Motor Fleet, Professional Indemnity, Cyber etc. Commitment to advancement of your CPD and professional qualifications and to your personal development. To be a successful Commercial Account Handler you will demonstrate: Good Commercial Insurance technical experience A high standard of integrity coupled with an ability to work to deadlines Excellent communication skills Also you will benefit from: Private Pension - Company contribution of 5.5%. Income Protection Insurance & 4x salary Death In Service Private Medical Health InsuranceFree CII support, memberships, course entry & exams booked with exam rewards
Commercial Account Handler Manchester Hybrid Working (2 Days Office / 3 Days Home) £33,000 - £38,000 DOE + BenefitsOur very established client are looking to add an experienced Commercial Account Handler to their Manchester team. This is an opportunity to join one of the most respected names in the insurance market, working alongside experienced Account Executives and supporting a varied portfolio of commercial clients. You'll be joining a business that genuinely invests in its people, offering a collaborative culture, strong insurer relationships and excellent long-term career prospects. What's in it for you? Salary up to £38,000 depending on technical experience Hybrid working with 3 days from home Supportive and experienced team environment Genuine career development opportunities Opportunity to work with a well-established and highly regarded broker The role You'll be responsible for providing day-to-day support across a portfolio of commercial clients, handling renewals, adjustments, queries and insurer negotiations whilst ensuring clients receive a first-class service. What we're looking for A minimum of 3 years' commercial insurance experience Experience across a broad range of commercial insurance classes would be highly advantageous Previous Acturis experience Strong communication and relationship-building skills A proactive and organised approach to client service If you're an experienced Commercial Account Handler looking for a role that offers flexibility, stability and the chance to develop your career with a market-leading broker, we'd love to hear from you.
Aug 12, 2026
Full time
Commercial Account Handler Manchester Hybrid Working (2 Days Office / 3 Days Home) £33,000 - £38,000 DOE + BenefitsOur very established client are looking to add an experienced Commercial Account Handler to their Manchester team. This is an opportunity to join one of the most respected names in the insurance market, working alongside experienced Account Executives and supporting a varied portfolio of commercial clients. You'll be joining a business that genuinely invests in its people, offering a collaborative culture, strong insurer relationships and excellent long-term career prospects. What's in it for you? Salary up to £38,000 depending on technical experience Hybrid working with 3 days from home Supportive and experienced team environment Genuine career development opportunities Opportunity to work with a well-established and highly regarded broker The role You'll be responsible for providing day-to-day support across a portfolio of commercial clients, handling renewals, adjustments, queries and insurer negotiations whilst ensuring clients receive a first-class service. What we're looking for A minimum of 3 years' commercial insurance experience Experience across a broad range of commercial insurance classes would be highly advantageous Previous Acturis experience Strong communication and relationship-building skills A proactive and organised approach to client service If you're an experienced Commercial Account Handler looking for a role that offers flexibility, stability and the chance to develop your career with a market-leading broker, we'd love to hear from you.
Job Title: SME Account Handler Location: Burgess Hill, with optional London office exposure Salary: £35,000 - £45,000 About the Company: An established commercial insurance broker with a strong reputation for providing tailored insurance solutions to SME clients. The business combines the personal service of a regional brokerage with the resources and market reach of a wider international group. With a client-retention rate of approximately 92%, the team has built lasting relationships through responsive advice and consistent service. Role Summary: This is an opportunity for an experienced SME Account Handler to join a busy and established commercial insurance team in Burgess Hill. You will take ownership of an existing book of clients, manage a high volume of incoming work and provide a responsive, phone-first service. The role is based in the Burgess Hill office. There may also be opportunities to spend time in the London office for those who would value wider exposure, but this is not a hybrid-working position. Key Responsibilities: Manage an established SME client book: Build strong client relationships and help maintain the team's high retention levels Handle commercial renewals: Review client requirements, obtain terms and support clients throughout the renewal process Process mid-term adjustments: Ensure policy changes are completed accurately and communicated clearly Manage work from a central inbox: Take ownership of renewals, client letters, terms and servicing requests Maintain a phone-first approach: Resolve client enquiries efficiently and provide accessible, personal support Prioritise your own workload: Manage a high volume of activity while meeting deadlines and service expectations Requirements: Recent commercial insurance account-handling experience Strong knowledge of commercial combined insurance Experience handling property owners' insurance Confidence managing renewals, mid-term adjustments and policy documentation Ability to manage a busy workload with limited supervision Acturis experience would be advantageous If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Account Handler, SME Insurance Account Handler, Commercial Insurance Broker, Commercial Client Adviser, Corporate Account Handler
Aug 11, 2026
Full time
Job Title: SME Account Handler Location: Burgess Hill, with optional London office exposure Salary: £35,000 - £45,000 About the Company: An established commercial insurance broker with a strong reputation for providing tailored insurance solutions to SME clients. The business combines the personal service of a regional brokerage with the resources and market reach of a wider international group. With a client-retention rate of approximately 92%, the team has built lasting relationships through responsive advice and consistent service. Role Summary: This is an opportunity for an experienced SME Account Handler to join a busy and established commercial insurance team in Burgess Hill. You will take ownership of an existing book of clients, manage a high volume of incoming work and provide a responsive, phone-first service. The role is based in the Burgess Hill office. There may also be opportunities to spend time in the London office for those who would value wider exposure, but this is not a hybrid-working position. Key Responsibilities: Manage an established SME client book: Build strong client relationships and help maintain the team's high retention levels Handle commercial renewals: Review client requirements, obtain terms and support clients throughout the renewal process Process mid-term adjustments: Ensure policy changes are completed accurately and communicated clearly Manage work from a central inbox: Take ownership of renewals, client letters, terms and servicing requests Maintain a phone-first approach: Resolve client enquiries efficiently and provide accessible, personal support Prioritise your own workload: Manage a high volume of activity while meeting deadlines and service expectations Requirements: Recent commercial insurance account-handling experience Strong knowledge of commercial combined insurance Experience handling property owners' insurance Confidence managing renewals, mid-term adjustments and policy documentation Ability to manage a busy workload with limited supervision Acturis experience would be advantageous If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Account Handler, SME Insurance Account Handler, Commercial Insurance Broker, Commercial Client Adviser, Corporate Account Handler
