139 jobs found

An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience. This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Overseeing the daily operation of the Service Reception. Providing a professional service to customers in person and over the telephone. Scheduling vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures and recording customer requirements. Keeping customers informed throughout the repair process. Obtaining approval for additional repair work where required. Coordinating vehicle collections, deliveries and handovers. Explaining completed work and advising customers on future maintenance requirements. Reviewing vehicle service histories and identifying maintenance and upselling opportunities. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience working within automotive industry. Background in leading, coaching or supporting a team. Excellent customer service and communication skills. Strong organisational skills with excellent attention to detail. Good IT and administrative skills. Full UK driving licence. Working Pattern: Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays: 7:00am - 1:00pm What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Mercedes-Benz manufacturer training and ongoing professional development This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Health, Safety and Environment Manager Slough based with travel to UK&I sites 55,000 - 62,000 + Bonus, Discounted Share Scheme & Excellent Benefits Are you ready to take the lead in shaping a positive safety culture across a diverse, multi-site manufacturing organisation? We are partnering with a global manufacturing organisation to recruit a Health, Safety and Environment Manager for a key leadership position based in Slough. With a significant UK and international presence, the organisation operates across multiple sites and has built a strong reputation for quality, innovation, and operational excellence, placing Health, Safety and Environment at the centre of its operations. Based in Slough, this role will lead Health, Safety and Environment performance on site while providing strategic support to several other UK locations through monthly travel. Working closely with site leadership, you will drive continuous improvement and embed a proactive safety culture across the business. Responsibilities of the Health, Safety and Environment Manager will include: Leading the development and implementation of Health, Safety and Environment management systems in partnership with site leadership teams Driving continuous improvement in HSE performance through audits, inspections, incident investigations, and improvement initiatives Ensuring compliance with relevant legislation, corporate standards, and best practice while providing expert advice to stakeholders Promoting a positive safety culture through visible leadership, stakeholder engagement, effective communication, and coaching The ideal Health, Safety and Environment Manager will have: NEBOSH General Certificate (or equivalent Health and Safety qualification), with Chartered Membership of IOSH desirable Proven Health, Safety and Environment performance within a manufacturing or engineering environment, ideally across multiple sites Excellent communication and influencing skills, with the ability to engage stakeholders at all levels and drive continuous improvement This is an excellent opportunity to work for a world leading brand within their field in a professional working environment. If the role is of interest, please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.

Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

Customer Care Advisor Location: Roach Bank Road, Pilsworth, Bury, BL9 8RY Rate: 14.11 per hour Contract: Fixed Term Contract until 31st December 2026 Hours: 35 hours per week, Monday to Friday - See below Start Date: ASAP Adecco are recruiting on behalf of our well established client for a Customer Care Advisor to join their busy and dynamic Customer Care team based in Bury. This is an excellent opportunity to join a world-leading company, supporting professional customers and delivering an exceptional customer experience across a variety of communication channels. The Role As a Customer Care Advisor, you will be responsible for providing outstanding customer service to the clients professional customer base through multiple channels including: Telephone Email Live Chat WhatsApp You will work within a fast-paced customer care environment, handling customer enquiries efficiently while ensuring accuracy, professionalism and a first-contact resolution approach. Key Responsibilities Deliver an exceptional customer experience and achieve first-contact resolution wherever possible. Manage customer enquiries across multiple communication channels. Handle multiple customer contacts simultaneously whilst maintaining accuracy and attention to detail. Proactively follow up with customers to ensure a positive experience. Build strong relationships with internal departments and external customers. Drive customer satisfaction and contribute towards NPS targets. Identify opportunities to improve processes and customer service delivery. Maintain a high level of product and business knowledge. Take ownership of personal development and performance. Working Hours This position operates on a rotating shift pattern covering the hours of 8:00am to 6:00pm , Monday to Friday. Shift patterns include: 8:00am to 4:00pm 9:00am to 5:00pm 10:00am to 6:00pm The early and late shifts rotate across the team approximately every 3 to 4 weeks. About You We are looking for candidates who have: Previous experience within a fast-paced Customer Service or Customer Care environment. Excellent written and verbal communication skills. Strong attention to detail. The ability to multitask and prioritise effectively. A proactive and positive attitude. The confidence to work with a range of internal and external stakeholders. Strong Microsoft Office skills. Desirable: Experience using SAP or similar ERP systems. What's on Offer? Immediate start available. Long-term contract through to December 2026. Opportunity to work for a globally recognised organisation. Supportive team environment with ongoing development opportunities. Exposure to a dynamic and customer-focused business. Please note : Due to the location of the site and limited public transport links, applicants should ideally have their own transport or live within a reasonable commuting distance of Bury. If you're passionate about delivering outstanding customer service and want to join a successful and growing team, we'd love to hear from you. Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Customer Care Advisor Location: Roach Bank Road, Pilsworth, Bury, BL9 8RY Rate: £14.11 per hour Contract: Fixed Term Contract until 31st December 2026 Hours: 35 hours per week, Monday to Friday - See below Start Date: ASAP Adecco are recruiting on behalf of our well established client for a Customer Care Advisor to join their busy and dynamic Customer Care team based in Bury. This is an excellent opportunity to join a world-leading company, supporting professional customers and delivering an exceptional customer experience across a variety of communication channels. The Role As a Customer Care Advisor, you will be responsible for providing outstanding customer service to the clients professional customer base through multiple channels including: Telephone Email Live Chat WhatsApp You will work within a fast-paced customer care environment, handling customer enquiries efficiently while ensuring accuracy, professionalism and a first-contact resolution approach. Key Responsibilities Deliver an exceptional customer experience and achieve first-contact resolution wherever possible. Manage customer enquiries across multiple communication channels. Handle multiple customer contacts simultaneously whilst maintaining accuracy and attention to detail. Proactively follow up with customers to ensure a positive experience. Build strong relationships with internal departments and external customers. Drive customer satisfaction and contribute towards NPS targets. Identify opportunities to improve processes and customer service delivery. Maintain a high level of product and business knowledge. Take ownership of personal development and performance. Working Hours This position operates on a rotating shift pattern covering the hours of 8:00am to 6:00pm , Monday to Friday. Shift patterns include: 8:00am to 4:00pm 9:00am to 5:00pm 10:00am to 6:00pm The early and late shifts rotate across the team approximately every 3 to 4 weeks. About You We are looking for candidates who have: Previous experience within a fast-paced Customer Service or Customer Care environment. Excellent written and verbal communication skills. Strong attention to detail. The ability to multitask and prioritise effectively. A proactive and positive attitude. The confidence to work with a range of internal and external stakeholders. Strong Microsoft Office skills. Desirable: Experience using SAP or similar ERP systems. What's on Offer? Immediate start available. Long-term contract through to December 2026. Opportunity to work for a globally recognised organisation. Supportive team environment with ongoing development opportunities. Exposure to a dynamic and customer-focused business. Please note : Due to the location of the site and limited public transport links, applicants should ideally have their own transport or live within a reasonable commuting distance of Bury. If you're passionate about delivering outstanding customer service and want to join a successful and growing team, we'd love to hear from you. Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Overview The Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience . As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day. This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles , requiring good judgement, organisation and a professional approach. As a Customer Consultant, you'll balance customer care with practical, site-based responsibilities. Responsibilities You'll: Keep customers updated on the progress of their vehicle repair Handle queries calmly and professionally, providing clear and timely responses Collect and deliver customer vehicles safely and courteously when required Arrange and coordinate vehicle movements and transport activity Support site operations, including parts coordination and basic administration Work closely with technicians, production teams and site leaders Help maintain a welcoming, organised and professional site environment This is a role where reliability, attention to detail and empathy make a real difference to customer confidence. Qualifications We don't require formal qualifications for this role. What matters most is how you work with people , how you manage responsibility, and your willingness to be hands-on. You'll bring: Strong customer service experience , ideally in a customer-facing role A full UK driving licence , with confidence driving customer vehicles Clear and professional communication skills, face-to-face and over the phone A calm and organised approach, even when managing multiple tasks Pride in representing the business when interacting with customers A positive, team-focused attitude Full training is provided. If you enjoy helping people and taking responsibility, we can support the rest. Every Solus site is different, but our expectations are consistent. Customer Consultants are trusted to juggle customer service, vehicle movements and site support with professionalism and care. At Solus, you'll find: A supportive team environment where collaboration matters Clear processes, alongside the flexibility to use judgement day to day Opportunities to develop new skills and progress your career over time An inclusive culture where reliability and kindness are valued Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Client Relationship Manager - Accountancy Practice Carlisle - Cumbria Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established boutique accountancy practice based in Carlisle , supporting a broad portfolio of owner-managed and family businesses across Cumbria and the wider region. The firm delivers a fully integrated service offering spanning accountancy, tax planning, profit improvement, and long-term wealth and asset advisory. This is a client-focused, advisory-led environment where relationships, commercial insight, and proactive advice sit at the centre of the service model. The Role As Client Relationship Manager, you will take ownership of a portfolio of owner-managed and family business clients, acting as their trusted adviser and primary point of contact. This is a hybrid role combining high-quality compliance delivery with proactive advisory support. You will work closely with business owners to improve profitability, manage tax efficiently, and support wider financial and strategic decision-making. Alongside client management responsibilities, you will play a key role in identifying opportunities for added value, supporting the development of advisory services, and ensuring clients receive a consistently high level of service aligned with the firm's boutique positioning. This is an excellent opportunity for a commercially minded practice professional looking to move into a more advisory-focused, relationship-led role within a respected regional practice. Key Responsibilities Manage a portfolio of 50-100 owner-managed and family business clients, acting as the primary relationship contact Build strong, long-term client relationships through regular communication and structured review meetings Deliver a high-quality blend of compliance and advisory services tailored to client needs Oversee preparation and review of accounts, business tax computations, and VAT returns Ensure work is delivered accurately, efficiently, and within agreed deadlines and budgets Provide proactive advice on improving profitability, cash flow, and business performance Identify tax planning opportunities and support effective tax mitigation strategies Contribute to discussions around business structure, growth, and long-term planning Support delivery of management information, dashboards, and performance insight reporting Identify opportunities for additional advisory services within the client portfolio Maintain high-quality client files and ensure robust technical standards are met Work collaboratively with Directors and the wider team on client delivery and projects Contribute to process improvement and the adoption of more efficient working practices Stay up to date with relevant tax, accounting, and regulatory developments About You ACA or ACCA qualified, or qualified by experience within UK practice Strong background in general practice, accounts, and business tax Proven experience managing client relationships or a portfolio of clients Confident working directly with business owners and senior stakeholders Strong technical knowledge of accounts and tax compliance Commercially aware with a genuine interest in business performance and advisory work Strong communication skills with a proactive, client-focused approach Organised, self-motivated, and able to manage multiple priorities effectively Interest in developing advisory and value-added client services What's on Offer Competitive salary with excellent benefits package Opportunity to work within a boutique, advisory-led practice in Carlisle Direct exposure to owner-managed and family business clients across the region Genuine opportunity to develop into a more senior advisory role over time Supportive and collaborative working environment Strong focus on client value, quality, and professional development Flexible and hybrid working available for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.

Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automotive business for an Italian-speaking Parts Sales Advisor to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. The Role As an Italian Parts Sales Advisor, you'll be the first point of contact for customers, providing expert advice and identifying the correct parts and solutions to meet their needs. You'll work closely with internal teams to ensure a smooth customer journey from enquiry through to order completion. Key Responsibilities Manage inbound and outbound customer calls in a professional and timely manner. Provide technical advice and support relating to automotive parts and products. Respond to customer enquiries via telephone, email and live chat. Identify opportunities to recommend additional products and services. Process customer orders, quotations, invoices, credit notes and proformas. Create and manage courier bookings and shipping documentation. Maintain accurate customer records using internal systems. Liaise with technical departments to resolve customer queries efficiently. Deliver an outstanding customer experience at every stage. About You We're looking for someone who has: Fluency in Italian and English (written and spoken). Previous experience in a customer service, sales support or contact centre environment. A genuine interest in the automotive industry, with the confidence to discuss technical vehicle parts. Excellent communication and problem-solving skills. Strong IT skills and the ability to learn new systems quickly. The ability to multitask and remain calm under pressure. A proactive approach with a passion for delivering exceptional customer service. What's on Offer Competitive salary. Comprehensive training and ongoing professional development. Genuine opportunities for career progression. Generous annual leave entitlement. Company pension. Employee wellbeing initiatives, including access to on-site fitness facilities. Regular team events and company social activities. A supportive and collaborative working environment. If you're fluent in Italian, enjoy technical conversations, and are looking to join a successful business where you can develop your career, we'd love to hear from you. Apply today for immediate consideration.

Would you like to be part of a growing business, making a positive HR impact? If so, we have an excellent opportunity that may be of interest! Liberty Recruitment Group are delighted to be working exclusively with a fantastic organisation in the search for an experienced HR Advisor to join their busy People Team. This is a genuinely varied and hands-on role where no two days will be the same. Reporting to the Head of HR, you ll provide end-to-end HR support across the Group, balancing day-to-day HR administration with more complex ER, HR projects and systems development. Based in Segensworth, this is a full-time, office-based position with a salary of up to £40,000 depending on experience, plus a 10% bonus. What you ll do: Provide end-to-end HR support across the full employee lifecycle, from recruitment through to offboarding. Act as a key point of contact for ER matters, supporting managers with performance, absence and probation processes. Provide practical guidance on HR policies, procedures and UK employment legislation. Assist with wellbeing, engagement and company initiatives. Support the implementation of new HR systems and continuous improvement projects. Maintain accurate HR systems, records and documentation. Support payroll administration, including salary, holiday, sickness and leaver calculations. Manage benefits administration and maintain training and compliance records. Support audits and provide general HR assistance across the Group as required. The ideal candidate will have: Proven experience in a broad HR Advisor or generalist HR role. Strong knowledge of UK employment legislation and the ability to apply it pragmatically. Excellent numerical and analytical skills, with confidence working with spreadsheets, metrics and HR calculations. Exceptional attention to detail and a highly organised approach. Experience handling sensitive employee matters with discretion, professionalism and a human-centred approach. The ability to balance commercial considerations with a positive employee experience. CIPD Level 5 would be highly beneficial. Experience with Rippling and/or Workday would be advantageous. Benefits: 24 days holiday (increases with service) + birthday + bank holidays Free on-site gym and hairdressers Free breakfast, lunch, snacks and coffee 24/7 Doctors advice Bupa health and Dental cover after 1 years service Plus more! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.

Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Customer Support Specialist role could be the perfect fit. We're recruiting for a fast-growing and ambitious business looking to expand their friendly team with a compassionate Customer Support Specialist. This is much more than a typical customer service role - you'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. A genuinely rewarding role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life. What will you be doing as a Customer Support Specialist? Speaking with customers over the phone throughout the day, handling inbound enquiries and following up warm leads (no cold calling) Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections confidently and guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, Telesales Executive, Appointment Setter or in another telephone-based customer service role, we'd love to hear from you. You'll have: A confident, engaging and friendly telephone manner The ability to quickly build rapport and gain people's trust Clear, easy-to-understand communication skills A kind, compassionate and patient approach Confidence using a CRM system and managing your own workload A positive attitude and a genuine desire to help people What will you get in return for your work as a Customer Support Specialist? 26,000 - 30,000 salary Monday 9am-6pm, Tuesday - Friday 9am-5pm 20 days holiday plus Bank Holidays Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Future bonus and reward scheme currently being introduced Planned private medical cover as the business grows Join a young, supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Customer Support Specialist opportunity, we'd love to hear from you. Send us your CV today - we can't wait to speak with you! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Do you have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you ll require the following essentials: Proven experience of providing excellent customer service Natural problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is essential Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you ll also be: The main focus will be to deal with a range of engineer enquiries via telephone and email Ensuing a high-quality service is always a key focus, providing 1st time resolution Understanding customers situation and being able to deal with the situation effectively and in a timely manner Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met Additional Information: £28,500 per annum plus Over time and bonus Shifts between 8am and 6pm and will include 1 in 4 Saturdays 25 days holiday plus banks Excellent Pension Long term opportunity to develop Health benefits Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)

Job Title : Customer Service Assistant Pay Rate : 14.40 per hour Location : Chester Business Park Contract : Temporary - 9 months Start Dates : 21st September 2026 Working Pattern : Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages Team. Based in our contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. On a day-to-day basis you will: - Support customers by providing a first point of contact for a range of queries on existing mortgages Following processes to provide information and resolution to customers over the phone Ensure that all activities are in line with compliance and security processes Ensure customers are dealt with professionally, refereed to the right person or channel where appropriate and identify and support customers in vulnerable circumstances. Create, organise and maintain files for correspondence and records. Benefits: Free on-site car parking and electric charging points Location close to public transport links Free access to on-site gym and on-site shower/changing facilities Flexible benefits to suit your lifestyle, such as discounted shopping, attraction tickets and travel. First-class support and training for all colleagues Opportunity for growth within the company An extensive newly renovated canteen, break rooms and kitchenette on each floor Prayer & Quiet reflection rooms Access to green spaces for walking or other exercise Well-being Support through dedicated Apps and Employee Assistance Programme Holiday allowance Weekly pay About our client: Our client's focus is to ensure inclusivity and build an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Are you passionate about nurturing lasting customer relationships and ensuring clients receive an outstanding service? We're recruiting for a Customer Success Manager to join a well-established organisation operating within a specialist service sector, supporting a wide range of clients across the UK, where long-term partnerships and service excellence are key to success. This is an exciting opportunity to take ownership of an established portfolio of customers, acting as their trusted advisor and ensuring they continue to receive exceptional support throughout their journey. If you enjoy developing relationships, solving problems and helping customers achieve the best possible outcomes, please get in touch. Customer Success Manager's Key Responsibilities: Manage and develop relationships with a portfolio of existing customers, becoming their primary point of contact. Proactively engage with customers through regular service reviews and check-ins to ensure they remain satisfied and supported. Build a thorough understanding of each customer's requirements, ensuring their needs are communicated effectively across the business. Maintain accurate customer records, contracts and contact information within the CRM system, ensuring all data is current and compliant. Coordinate with Operations, Engineering and other internal teams to ensure customer expectations are consistently met. Monitor customer satisfaction, resolve service-related issues and drive positive outcomes. Produce account reports, track customer activity and identify opportunities to improve the customer experience. Skills & Experience Required as a Customer Success Manager: Previous experience in Customer Success, Account Management, Client Services or Customer Relationship Management. Outstanding communication and relationship-building skills with the ability to establish trust at all levels. Experience using CRM systems to manage customer accounts and maintain accurate records. A proactive and solutions-focused approach with excellent problem-solving skills. Strong IT skills, including Microsoft Office applications. Benefits Package: Company pension scheme. Free on-site parking. If this Customer Success Manager opportunity sounds like a role that matches your skills and experience, we would love to hear from you and look forward to discussing your application in more detail. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK. INDEEDCOMM

Experienced Automotive Service Advisor required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary is 30,000 , plus OTE 40,000 . Fantastic additional perks available - such as pension, life assurance, employee car purchase scheme. Daily duties: Arrange vehicle services via telephone and face to face communication Understand customer's requirements, addressing any specific concerns Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames Contact customers to advise of further services or costs that arise during the service Arrange alternative transport for the customer Benefits: Salary per annum is 30,000 , plus OTE 40,000 Achievable bonus plan Pension Life assurance Employee car purchase Repair discount scheme The ideal applicant will have their own transport given the site location. The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly. Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web.

Inbound Telephone Sales Advisor Location: Loughborough Job Type: Temporary to Permanent Hours: Full-Time (40 hours per week) Shift Pattern Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm One weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors. In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism. Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed. What You'll Be Doing Answer inbound calls from customers interested in purchasing products and services. Build rapport with customers by understanding their individual needs. Recommend suitable technology products, services, and solutions. Clearly explain product features, benefits, pricing, and available options. Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information across multiple systems. What We're Looking For We're looking for people who are: Confident communicators with excellent listening and interpersonal skills. Customer-focused and committed to providing exceptional service. Motivated by achieving targets and delivering results. Comfortable using multiple computer systems and learning new technology. Passionate about technology and helping customers make informed purchasing decisions. Flexible, adaptable, and able to thrive in a fast-paced environment. Previous sales or customer service experience is advantageous but not essential, as full training will be provided. What We Offer Full training and ongoing coaching. Temporary-to-permanent opportunity. Supportive and collaborative team environment. Career development and progression opportunities. The chance to work with leading technology products and services. If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you. Apply today by submitting your CV or contact Michelle Alburey for more information. Email: Telephone:

Customer Service Advisor Location: Dorking, Surrey Salary: Up to 35,000 per annum (DOE) + quarterly team bonus Hours: Monday to Friday, 8:00am - 5:30pm (30-minute lunch break + 2 x 15 min breaks) Contract: Permanent, Full-time We're looking for a Customer Service Advisor to join a busy automotive client in Dorking. This is an exciting opportunity for someone with excellent communication and organisational skills who enjoys delivering first-class service and being the first point of contact for customers. The Role: Welcome and liaise with customers bringing vehicles in for repair. Explain repair estimates and processes clearly and professionally. Carry out pre- and post-repair checks with customers. Handle complaints calmly, escalating to the branch manager if required. Maintain high levels of customer satisfaction throughout the repair journey. Use IT systems, email, and phone to manage customer interactions effectively. Work as part of a professional and supportive customer service team. About You: Previous customer service experience, ideally within the automotive sector. Strong communication skills, both face-to-face and via phone/email. Professional, patient, and well presented. Confident IT user with good organisational skills. What's on Offer: Up to 35,000 per annum (DOE). Quarterly team bonus scheme. 31 days holiday (including Bank Holidays). Company pension scheme. Free onsite parking. Refer a friend and earn up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.