Warehouse Shift Managers x2 Cambridgeshire Area £40,000- £45,000 Back Shift Manager 2:00pm - 10:00pm (Mon-Fri) £42,500 Night Shift Manager 10:00pm - 6:00am (Sun-Thurs or Mon-Fri) £45,000 An exciting opportunity has arisen to join a large-scale, highly automated logistics operation in the Cambridgeshire area as part of a major operational transformation programme. We are recruiting for two Shift Managers to lead high-performing warehouse operations within a fast-paced distribution environment processing significant annual volume across a modern logistics facility. These are hands-on leadership roles managing teams of between 20-30 operatives per shift, requiring strong operational presence, excellent people leadership and the ability to drive standards, performance and change from day one. The Operation 100,000 pallet capacity site 1.8 million pallets processed annually Significant automation investment programme SAP and WMS implementation projects underway AI-driven operational systems being introduced Large-scale, fast-moving logistics environment The Role Reporting into senior operational leadership, you will take responsibility for the day-to-day management of your shift operation, ensuring service, productivity, safety and people performance targets are consistently achieved. This role requires an individual who can lead from the front, motivate teams and use data to make effective operational decisions in a challenging and evolving environment. Key Responsibilities Lead and manage a team of 20-30 warehouse operatives Drive operational performance across safety, productivity and service Deliver strong people leadership and team engagement Support and embed operational change initiatives Use operational data and KPIs to improve performance Work closely with senior leadership on continuous improvement projects Support automation and systems implementation projects Maintain high operational standards across the shift What We're Looking For Experience within warehousing, logistics or distribution operations Proven leadership capability within a fast-paced environment Strong presence and the ability to positively influence teams Confident decision-maker with a proactive approach Comfortable working within change and transformation environments Computer literate with strong operational data awareness Exposure to SAP, WMS or similar warehouse systems preferred Interest in automation, technology and operational improvement Ability to hit the ground running and make an immediate impact This is an excellent opportunity for ambitious operational leaders looking to join a business investing heavily in technology, automation and long-term operational growth.
Aug 08, 2026
Full time
Warehouse Shift Managers x2 Cambridgeshire Area £40,000- £45,000 Back Shift Manager 2:00pm - 10:00pm (Mon-Fri) £42,500 Night Shift Manager 10:00pm - 6:00am (Sun-Thurs or Mon-Fri) £45,000 An exciting opportunity has arisen to join a large-scale, highly automated logistics operation in the Cambridgeshire area as part of a major operational transformation programme. We are recruiting for two Shift Managers to lead high-performing warehouse operations within a fast-paced distribution environment processing significant annual volume across a modern logistics facility. These are hands-on leadership roles managing teams of between 20-30 operatives per shift, requiring strong operational presence, excellent people leadership and the ability to drive standards, performance and change from day one. The Operation 100,000 pallet capacity site 1.8 million pallets processed annually Significant automation investment programme SAP and WMS implementation projects underway AI-driven operational systems being introduced Large-scale, fast-moving logistics environment The Role Reporting into senior operational leadership, you will take responsibility for the day-to-day management of your shift operation, ensuring service, productivity, safety and people performance targets are consistently achieved. This role requires an individual who can lead from the front, motivate teams and use data to make effective operational decisions in a challenging and evolving environment. Key Responsibilities Lead and manage a team of 20-30 warehouse operatives Drive operational performance across safety, productivity and service Deliver strong people leadership and team engagement Support and embed operational change initiatives Use operational data and KPIs to improve performance Work closely with senior leadership on continuous improvement projects Support automation and systems implementation projects Maintain high operational standards across the shift What We're Looking For Experience within warehousing, logistics or distribution operations Proven leadership capability within a fast-paced environment Strong presence and the ability to positively influence teams Confident decision-maker with a proactive approach Comfortable working within change and transformation environments Computer literate with strong operational data awareness Exposure to SAP, WMS or similar warehouse systems preferred Interest in automation, technology and operational improvement Ability to hit the ground running and make an immediate impact This is an excellent opportunity for ambitious operational leaders looking to join a business investing heavily in technology, automation and long-term operational growth.
Finance Manager We are delighted to share this new and exciting opportunity for a Finance Manager to join the organisation. This is a part-time role offering hybrid and flexible working. Position: Finance Manager Location: Manchester/Hybrid (min 1 day per week in the Manchester office) Salary: £50,455 pro-rated to 21 hours (actual £30,273) Hours: Part time, 21 hours per week Contract: Permanent Closing Date: Midnight, Sunday 23 August 2026. We reserve the right to close the role early. Interviews: Wednesday 2 September in Manchester. About the Role As Finance Manager, you will own the delivery of financial compliance, reporting and planning for the organisation. Reporting to the COO, you will provide leadership within the finance function, ensuring the accurate and timely production of management accounts, budgets and forecasts. You will focus on technical review, strategic financial analysis, Board reporting and business partnering with senior stakeholders, supporting effective organisational decision-making. As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Key responsibilities include: Management Reporting, Budgeting and Forecasting Review and quality-assure monthly management accounts. Provide strategic commentary and analysis for the COO and CEO. Lead the annual budget process and reforecasting cycle, setting timelines, assumptions and formats; direct the Financial Controller in the preparation of supporting schedules and present final outputs. Develop financial models to support budgeting, forecasting, pricing and scenario planning, providing recommendations to the COO and Leadership Team. Board & Subcommittee Reporting and Governance Prepare financial performance, planning and reporting papers for the Board, Audit and Risk Committee, and Leadership Team. Work with the COO to develop, review and maintain financial policies and procedures. Line Management and Finance Delivery Line manage the Financial Controller. Manage the relationship with external bookkeeping support. Act as the escalation point for complex finance queries. Financial Control and Systems Design and maintain robust financial controls, processes and reconciliations. Drive the ongoing development and effective use of Xero to improve efficiency, reporting and quality. Ensure tax compliance across VAT, payroll and corporation tax returns. Statutory Accounts Prepare annual statutory accounts (the financial section of the Annual Report). Review year-end working papers and analysis, responding to technical and judgement-based audit queries. Business Partnering Act as finance business partner to senior budget holders and Leadership Team members. Set standards and frameworks for business partnering delivered by the Financial Controller. Meet regularly with senior budget holders to review financial performance, challenge assumptions and support decision-making. Lead complex financial analysis and provide advice to support departmental and project decisions. Provide financial input into organisational strategy, pricing and business development. About You To be successful in this role, you will bring: Qualified finance professional (ACA, ACCA, CIMA, CIPFA or equivalent) Proven experience in leading the delivery of high-quality management reporting, budgeting, forecasting and financial analysis to support organisational decision-making Strong governance and financial control mindset, and proficiency in developing, maintaining and improving financial systems, policies and processes Effective business partnering and stakeholder management skills, with the ability to build credible relationships and provide professional financial advice to senior budget holders and the Leadership Team Sound knowledge of statutory financial reporting, external audit processes and tax compliance requirements Excellent communication and interpersonal skills, with the ability to present complex financial information clearly and confidently to a range of audiences Exceptional organisational skills, demonstrating strong attention to detail while effectively managing competing priorities and meeting deadlines About the Organisation As the voice of the UK s co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits As an organisation that is owned and controlled by its members, that put people at the forefront of all that it does, benefits include flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and Trade Union. Other roles you may have experience in could include Finance, Finance Manager, Finance Officer, Finance Lead, Finance Coordinator, Deputy Finance Manager, Accountant, Business Accountant, Senior Accountant. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Aug 08, 2026
Full time
Finance Manager We are delighted to share this new and exciting opportunity for a Finance Manager to join the organisation. This is a part-time role offering hybrid and flexible working. Position: Finance Manager Location: Manchester/Hybrid (min 1 day per week in the Manchester office) Salary: £50,455 pro-rated to 21 hours (actual £30,273) Hours: Part time, 21 hours per week Contract: Permanent Closing Date: Midnight, Sunday 23 August 2026. We reserve the right to close the role early. Interviews: Wednesday 2 September in Manchester. About the Role As Finance Manager, you will own the delivery of financial compliance, reporting and planning for the organisation. Reporting to the COO, you will provide leadership within the finance function, ensuring the accurate and timely production of management accounts, budgets and forecasts. You will focus on technical review, strategic financial analysis, Board reporting and business partnering with senior stakeholders, supporting effective organisational decision-making. As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Key responsibilities include: Management Reporting, Budgeting and Forecasting Review and quality-assure monthly management accounts. Provide strategic commentary and analysis for the COO and CEO. Lead the annual budget process and reforecasting cycle, setting timelines, assumptions and formats; direct the Financial Controller in the preparation of supporting schedules and present final outputs. Develop financial models to support budgeting, forecasting, pricing and scenario planning, providing recommendations to the COO and Leadership Team. Board & Subcommittee Reporting and Governance Prepare financial performance, planning and reporting papers for the Board, Audit and Risk Committee, and Leadership Team. Work with the COO to develop, review and maintain financial policies and procedures. Line Management and Finance Delivery Line manage the Financial Controller. Manage the relationship with external bookkeeping support. Act as the escalation point for complex finance queries. Financial Control and Systems Design and maintain robust financial controls, processes and reconciliations. Drive the ongoing development and effective use of Xero to improve efficiency, reporting and quality. Ensure tax compliance across VAT, payroll and corporation tax returns. Statutory Accounts Prepare annual statutory accounts (the financial section of the Annual Report). Review year-end working papers and analysis, responding to technical and judgement-based audit queries. Business Partnering Act as finance business partner to senior budget holders and Leadership Team members. Set standards and frameworks for business partnering delivered by the Financial Controller. Meet regularly with senior budget holders to review financial performance, challenge assumptions and support decision-making. Lead complex financial analysis and provide advice to support departmental and project decisions. Provide financial input into organisational strategy, pricing and business development. About You To be successful in this role, you will bring: Qualified finance professional (ACA, ACCA, CIMA, CIPFA or equivalent) Proven experience in leading the delivery of high-quality management reporting, budgeting, forecasting and financial analysis to support organisational decision-making Strong governance and financial control mindset, and proficiency in developing, maintaining and improving financial systems, policies and processes Effective business partnering and stakeholder management skills, with the ability to build credible relationships and provide professional financial advice to senior budget holders and the Leadership Team Sound knowledge of statutory financial reporting, external audit processes and tax compliance requirements Excellent communication and interpersonal skills, with the ability to present complex financial information clearly and confidently to a range of audiences Exceptional organisational skills, demonstrating strong attention to detail while effectively managing competing priorities and meeting deadlines About the Organisation As the voice of the UK s co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits As an organisation that is owned and controlled by its members, that put people at the forefront of all that it does, benefits include flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and Trade Union. Other roles you may have experience in could include Finance, Finance Manager, Finance Officer, Finance Lead, Finance Coordinator, Deputy Finance Manager, Accountant, Business Accountant, Senior Accountant. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Senior Business Development Manager: Siemens Sustainability Location: Flexible, home-based role with travel to customer sites. Candidates should be based within a commutable distance of the Manchester office, as you'll be required to attend fortnightly to collaborate with the team. We are recruiting for an experienced and driven Senior Business Development Manager to join Siemens' Sustainability business. This is an unrivalled opportunity to craft Siemens approach in this field through co-creating new technical and commercial solutions with customers and partners as they address the rising cost of energy and evolving carbon challenges. Siemens Sustainability is a global leader in energy services, dedicated to helping organisations decarbonise and reduce energy costs. With over 2,200 energy projects delivered, we've helped our customers avoid €3.4 billion in utility costs and reduce emissions by over 16.6MtCO2. We develop and execute projects covering a variety of solutions that reduce our clients' energy use and generate clean affordable energy on site. In addition, we also provide market leading digital services to help customers efficiently monitor and manage their energy, operations and maintenance activities and environmental footprint. Over the next years we have a high growth ambition and are looking for a passionate and driven Senior Business Development Manager to join our team and drive large-scale decarbonisation projects. This role can be based anywhere within the UK, with weekly travel to our offices and customer sites. Please note: we are unable to provide sponsorship for this role. You'll create impact by: Generate a robust and qualified pipeline of opportunities Responsible for both business development and closing of deals (supported by Bid Management Team) Manage the sales process to ensure customer opportunities are properly qualified prior to investment of resources Thorough understanding of wide-ranging challenges faced by clients with strong ideas and approach for helping address and overcome these by developing comprehensive, mutually beneficial partnerships and strategies Understand and explain the market drivers, business objectives and operational issues for businesses seeking to decarbonise, digitalise and reduce cost Ensure coordinated and cooperative effort between Siemens Sustainability sales team and operations, as well as other divisions within Siemens Conduct your own networking activities, marketing, customer meetings, proposal development and customer presentations to deliver outstanding customer value Participate in development of long-range sales planning and growth strategies. Develop detailed sales forecast and provide input to budget You'll build on your existing expertise, including: Significant experience in sales within the energy, sustainability or building automation sectors; with proven track record in closing deals Proven experience forging strong relationships with executive level stakeholders Solid understanding of the energy efficiency and renewables sectors Knowledge of return on investment value propositions and XaaS Ability to facilitate a cooperative approach in a complex environment with cross-functional teams Excellent presentation, oral, and written communication skills are required to interact with customers and team members Strong business orientation, customer focus and decision-making ability What can we offer? Performance-Based Bonus: Siemens pays a bonus as part of a sales incentive plan. This plan will be structured to include a base and stretch target, to heavily reward overachievement. Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements, enabling you to tailor your schedule to your needs. Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
Aug 08, 2026
Full time
Senior Business Development Manager: Siemens Sustainability Location: Flexible, home-based role with travel to customer sites. Candidates should be based within a commutable distance of the Manchester office, as you'll be required to attend fortnightly to collaborate with the team. We are recruiting for an experienced and driven Senior Business Development Manager to join Siemens' Sustainability business. This is an unrivalled opportunity to craft Siemens approach in this field through co-creating new technical and commercial solutions with customers and partners as they address the rising cost of energy and evolving carbon challenges. Siemens Sustainability is a global leader in energy services, dedicated to helping organisations decarbonise and reduce energy costs. With over 2,200 energy projects delivered, we've helped our customers avoid €3.4 billion in utility costs and reduce emissions by over 16.6MtCO2. We develop and execute projects covering a variety of solutions that reduce our clients' energy use and generate clean affordable energy on site. In addition, we also provide market leading digital services to help customers efficiently monitor and manage their energy, operations and maintenance activities and environmental footprint. Over the next years we have a high growth ambition and are looking for a passionate and driven Senior Business Development Manager to join our team and drive large-scale decarbonisation projects. This role can be based anywhere within the UK, with weekly travel to our offices and customer sites. Please note: we are unable to provide sponsorship for this role. You'll create impact by: Generate a robust and qualified pipeline of opportunities Responsible for both business development and closing of deals (supported by Bid Management Team) Manage the sales process to ensure customer opportunities are properly qualified prior to investment of resources Thorough understanding of wide-ranging challenges faced by clients with strong ideas and approach for helping address and overcome these by developing comprehensive, mutually beneficial partnerships and strategies Understand and explain the market drivers, business objectives and operational issues for businesses seeking to decarbonise, digitalise and reduce cost Ensure coordinated and cooperative effort between Siemens Sustainability sales team and operations, as well as other divisions within Siemens Conduct your own networking activities, marketing, customer meetings, proposal development and customer presentations to deliver outstanding customer value Participate in development of long-range sales planning and growth strategies. Develop detailed sales forecast and provide input to budget You'll build on your existing expertise, including: Significant experience in sales within the energy, sustainability or building automation sectors; with proven track record in closing deals Proven experience forging strong relationships with executive level stakeholders Solid understanding of the energy efficiency and renewables sectors Knowledge of return on investment value propositions and XaaS Ability to facilitate a cooperative approach in a complex environment with cross-functional teams Excellent presentation, oral, and written communication skills are required to interact with customers and team members Strong business orientation, customer focus and decision-making ability What can we offer? Performance-Based Bonus: Siemens pays a bonus as part of a sales incentive plan. This plan will be structured to include a base and stretch target, to heavily reward overachievement. Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements, enabling you to tailor your schedule to your needs. Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
This is a senior leadership role responsible for overseeing the delivery and performance of a responsive housing repairs service, including managing teams, contractors, budgets and service improvement programmes. The successful candidate will drive operational excellence, ensure compliance and health & safety standards are met, and play a key role in improving repair outcomes and customer satisfaction across a large housing portfolio. Client Details A large local authority, responsible for delivering a wide-range of public services including housing, repairs and maintenance, education, environmental services, planning and regeneration. Description Lead the operational delivery of the responsive repairs service, ensuring compliance with statutory obligations, organisational policies and service standards. Manage a team of supervisors, trade operatives and support staff delivering repairs and maintenance services. Oversee budget management, resource allocation and procurement to ensure value for money and efficient service delivery. Monitor and improve performance against key indicators, including first-time fix rates, customer satisfaction and repair turnaround times. Ensure robust health and safety practices are embedded across all operations, including contractor and subcontractor management. Lead service transformation initiatives, including digitalisation, sustainability and customer engagement improvements. Conduct audits, inspections and quality assurance checks to maintain high standards of workmanship and compliance. Collaborate with Housing Management, Asset Management and other stakeholders to ensure effective service delivery. Represent the service at senior management meetings, resident forums and operational working groups. Lead emergency response coordination for major incidents affecting housing stock, including floods, fires and structural failures. Profile A successful Repairs Manager should have: Strong experience in managing property repairs and maintenance within the public sector, with previous trade, technical experience. Proven ability to manage budgets and deliver cost-effective solutions. Knowledge of health and safety regulations related to property management. Excellent leadership and team management skills. Strong communication and stakeholder engagement abilities. Job Offer Competitive salary ranging from 63,816 to 66,084 per annum. Pension contribution of 30%. Hybrid working model. Permanent position. Scope for progression and growth. If you're ready to take the next step in your career as a Repairs Manager, apply now to join a respected organisation in the public sector.
Aug 08, 2026
Full time
This is a senior leadership role responsible for overseeing the delivery and performance of a responsive housing repairs service, including managing teams, contractors, budgets and service improvement programmes. The successful candidate will drive operational excellence, ensure compliance and health & safety standards are met, and play a key role in improving repair outcomes and customer satisfaction across a large housing portfolio. Client Details A large local authority, responsible for delivering a wide-range of public services including housing, repairs and maintenance, education, environmental services, planning and regeneration. Description Lead the operational delivery of the responsive repairs service, ensuring compliance with statutory obligations, organisational policies and service standards. Manage a team of supervisors, trade operatives and support staff delivering repairs and maintenance services. Oversee budget management, resource allocation and procurement to ensure value for money and efficient service delivery. Monitor and improve performance against key indicators, including first-time fix rates, customer satisfaction and repair turnaround times. Ensure robust health and safety practices are embedded across all operations, including contractor and subcontractor management. Lead service transformation initiatives, including digitalisation, sustainability and customer engagement improvements. Conduct audits, inspections and quality assurance checks to maintain high standards of workmanship and compliance. Collaborate with Housing Management, Asset Management and other stakeholders to ensure effective service delivery. Represent the service at senior management meetings, resident forums and operational working groups. Lead emergency response coordination for major incidents affecting housing stock, including floods, fires and structural failures. Profile A successful Repairs Manager should have: Strong experience in managing property repairs and maintenance within the public sector, with previous trade, technical experience. Proven ability to manage budgets and deliver cost-effective solutions. Knowledge of health and safety regulations related to property management. Excellent leadership and team management skills. Strong communication and stakeholder engagement abilities. Job Offer Competitive salary ranging from 63,816 to 66,084 per annum. Pension contribution of 30%. Hybrid working model. Permanent position. Scope for progression and growth. If you're ready to take the next step in your career as a Repairs Manager, apply now to join a respected organisation in the public sector.
Job Title: Soft Services Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Soft Services Contract Manager to join the team located in Broughton, Chester. Role Summary: Responsible for the contract management of the staff, operation and maintenance of all Soft services, project works and Building performance. Daily management of the Soft Services team including compliance with CBRE disciplinary processes and procedures. To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Account Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off-site training for plant and systems as they are installed. This may require nights away from home. Provide additional management cover, as required, to the overall contract management team. Monitor, review and manage sub-contracted services to ensure consistent service delivery to a high standard. Liaise with the Account Management Team and other internal teams as appropriate to ensure the smooth delivery of service to the end user. Ensure Soft Services staffs are operating in-line with core operating policies and procedures. Ensure that all services are delivered in line with Work Place procedures and appropriate legislation, ensuring corrective actions are implemented promptly & correctly within the assigned sector. Experience Required: Excellent customer service skills, with experience of delivering a quality service Financial knowledge to enable control of P&L. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. Excellent stakeholder management skills, with the ability to forge partnerships with sub-contractors and customers alike
Aug 08, 2026
Full time
Job Title: Soft Services Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Soft Services Contract Manager to join the team located in Broughton, Chester. Role Summary: Responsible for the contract management of the staff, operation and maintenance of all Soft services, project works and Building performance. Daily management of the Soft Services team including compliance with CBRE disciplinary processes and procedures. To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Account Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off-site training for plant and systems as they are installed. This may require nights away from home. Provide additional management cover, as required, to the overall contract management team. Monitor, review and manage sub-contracted services to ensure consistent service delivery to a high standard. Liaise with the Account Management Team and other internal teams as appropriate to ensure the smooth delivery of service to the end user. Ensure Soft Services staffs are operating in-line with core operating policies and procedures. Ensure that all services are delivered in line with Work Place procedures and appropriate legislation, ensuring corrective actions are implemented promptly & correctly within the assigned sector. Experience Required: Excellent customer service skills, with experience of delivering a quality service Financial knowledge to enable control of P&L. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. Excellent stakeholder management skills, with the ability to forge partnerships with sub-contractors and customers alike
2 Roles Available Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role also includes contacting either customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines. Reporting to the team leader duties of the role will include; The management of all meter installations, exchanges, and removal Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct Resolving any issues that may arise from incorrect meter data in a timely and effective manner To manage and remedy industry meter reading rejections Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner To support the business with its smart meter, roll out strategy Ensure meter readings are obtained and submitted to the industry within a specified timeframe The right candidate will have; Good verbal and written communication skills Strong organisational skills Able to prioritise within a busy challenging environment Excellent attention to detail and a high level of accuracy in all areas of work The initiative to propose solutions, to act independently and have the confidence to effectively challenge the status quo Flexible approach to work with a willingness to be involved in other areas of the business as required Excellent interpersonal skills with the ability to establish credibility and build relationships with Senior Managers and other internal and external parties Ability to successfully persuade, influence and negotiate with internal and external parties A plus would be; Proven working knowledge of MS Office including MS Excel Experience of an operations function within an energy supplier Advanced working knowledge of MS Office including advanced MS Excel In return a competitive salary is offered along with bonus, progression, and development within a fast-growing business.
Aug 08, 2026
Full time
2 Roles Available Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role also includes contacting either customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines. Reporting to the team leader duties of the role will include; The management of all meter installations, exchanges, and removal Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct Resolving any issues that may arise from incorrect meter data in a timely and effective manner To manage and remedy industry meter reading rejections Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner To support the business with its smart meter, roll out strategy Ensure meter readings are obtained and submitted to the industry within a specified timeframe The right candidate will have; Good verbal and written communication skills Strong organisational skills Able to prioritise within a busy challenging environment Excellent attention to detail and a high level of accuracy in all areas of work The initiative to propose solutions, to act independently and have the confidence to effectively challenge the status quo Flexible approach to work with a willingness to be involved in other areas of the business as required Excellent interpersonal skills with the ability to establish credibility and build relationships with Senior Managers and other internal and external parties Ability to successfully persuade, influence and negotiate with internal and external parties A plus would be; Proven working knowledge of MS Office including MS Excel Experience of an operations function within an energy supplier Advanced working knowledge of MS Office including advanced MS Excel In return a competitive salary is offered along with bonus, progression, and development within a fast-growing business.
Depot Manager Retail Devon 45k + bonus I am partnering again with a a leading UK distribution business who are looking to appoint an experienced Depot Manager to lead a key distribution operation in Devon. This is an excellent opportunity to take ownership of a small but fast-paced, high-volume depot, leading warehouse and transport operations while developing a high-performing team. You'll play a key role in delivering exceptional service levels, driving operational performance, and embedding a culture of continuous improvement. Working closely with the wider operations leadership team, you'll have full responsibility for the day-to-day running of the depot, ensuring safety, service and efficiency remain at the heart of everything you do. This role will develop into a more senior role as they are relocating operations to a brand new site in the next few months. Key Responsibilities Lead the day-to-day operation of a busy warehouse and distribution site. Recruit, develop and manage a high-performing team of warehouse colleagues and drivers when the site moves Drive engagement through coaching, performance management and regular communication. Partner with HR on employee relations, reviews and disciplinary processes. Ensure operational procedures and company policies are consistently followed. Monitor warehouse and logistics performance, identifying opportunities for continuous improvement. Work closely with commercial teams to resolve customer service issues and deliver exceptional service. Maintain excellent stock accuracy and inventory control in partnership with stock management teams. Champion health & safety, ensuring full compliance across the site. Maintain high housekeeping standards and site security. About You Proven experience managing a busy warehouse, logistics or distribution operation. Strong leadership skills with the ability to motivate, coach and develop teams. Experience managing warehouse operatives and drivers within a fast-paced environment. Commercially minded with a passion for operational excellence and continuous improvement. Strong understanding of health & safety, compliance and stock control. A proactive, hands-on management style with excellent communication skills. What's on Offer Competitive salary 31 days annual leave (including bank holidays) Private healthcare (family cover) Life assurance Opportunity to run a new site building and recruiting a team Company pension scheme Comprehensive induction and ongoing development BH36970
Aug 08, 2026
Full time
Depot Manager Retail Devon 45k + bonus I am partnering again with a a leading UK distribution business who are looking to appoint an experienced Depot Manager to lead a key distribution operation in Devon. This is an excellent opportunity to take ownership of a small but fast-paced, high-volume depot, leading warehouse and transport operations while developing a high-performing team. You'll play a key role in delivering exceptional service levels, driving operational performance, and embedding a culture of continuous improvement. Working closely with the wider operations leadership team, you'll have full responsibility for the day-to-day running of the depot, ensuring safety, service and efficiency remain at the heart of everything you do. This role will develop into a more senior role as they are relocating operations to a brand new site in the next few months. Key Responsibilities Lead the day-to-day operation of a busy warehouse and distribution site. Recruit, develop and manage a high-performing team of warehouse colleagues and drivers when the site moves Drive engagement through coaching, performance management and regular communication. Partner with HR on employee relations, reviews and disciplinary processes. Ensure operational procedures and company policies are consistently followed. Monitor warehouse and logistics performance, identifying opportunities for continuous improvement. Work closely with commercial teams to resolve customer service issues and deliver exceptional service. Maintain excellent stock accuracy and inventory control in partnership with stock management teams. Champion health & safety, ensuring full compliance across the site. Maintain high housekeeping standards and site security. About You Proven experience managing a busy warehouse, logistics or distribution operation. Strong leadership skills with the ability to motivate, coach and develop teams. Experience managing warehouse operatives and drivers within a fast-paced environment. Commercially minded with a passion for operational excellence and continuous improvement. Strong understanding of health & safety, compliance and stock control. A proactive, hands-on management style with excellent communication skills. What's on Offer Competitive salary 31 days annual leave (including bank holidays) Private healthcare (family cover) Life assurance Opportunity to run a new site building and recruiting a team Company pension scheme Comprehensive induction and ongoing development BH36970
Shift Manager (3 shift-pattern early's, afternoons & lates) Company Overview Our client is a leading food manufacturer operating within a fast-paced production environment, supplying high-quality products to customers across the UK. With a strong focus on operational excellence, continuous improvement, and employee development, they are looking to strengthen their leadership team with the appointment of an experienced Shift Manager at their Peterborough facility. Role Overview As Shift Manager, you will have overall responsibility for your production area, ensuring the safe, efficient and effective delivery of the production plan while meeting customer quality and service expectations. Leading a team of Team Leaders and production operatives, you'll be responsible for driving productivity, developing your people, improving operational performance, and ensuring all production activities are carried out in line with health, safety and quality standards. Working closely with the Operations Manager and cross-functional departments, you'll help identify opportunities for continuous improvement while ensuring production targets are achieved on time and in full. Key Responsibilities Take full operational responsibility for your production area, ensuring production plans are delivered safely, efficiently and on schedule. Lead, motivate and develop Team Leaders and production teams to achieve high levels of performance and engagement. Ensure customer orders are delivered On Time In Full (OTIF) while maintaining quality and food safety standards. Coordinate closely with Engineering, Quality, Planning and other operational departments to minimise downtime and resolve production issues quickly. Monitor production performance through KPIs, using data to identify trends, improve efficiency and support informed decision-making. Manage workforce planning, allocating labour and resources effectively to meet production demands and maximise productivity. Oversee daily production activities including shift handovers, housekeeping, workflow management and operational reporting. Utilise ERP systems to investigate material variances, conduct root cause analysis and support process improvements. Drive Lean Manufacturing and continuous improvement initiatives, reducing waste and improving operational performance. Foster a culture where employees are encouraged to contribute ideas, challenge existing processes and support positive change. Lead recruitment, onboarding, coaching and ongoing development of employees within your department. Manage performance, attendance, conduct, holidays and employee development in line with company policies. Ensure compliance with Health & Safety, GMP and environmental standards, promoting a strong safety-first culture. Investigate incidents, implement corrective actions and work collaboratively with HSE teams to continually improve workplace safety. Requirements We're looking for an experienced manufacturing leader who combines strong operational knowledge with excellent people management skills. Previous experience in a Shift Manager, Production Manager or senior manufacturing leadership role. A proven background within FMCG, food manufacturing or another fast-paced production environment. Strong experience managing production teams, workforce planning and performance management. Demonstrable success delivering continuous improvement initiatives using Lean Manufacturing principles. Experience overseeing automated production processes. Excellent leadership, coaching and communication skills with the ability to build high-performing teams. Strong analytical skills with experience using KPIs and production data to drive operational improvements. Good organisational skills with the ability to prioritise effectively in a fast-paced environment. Proficiency in Microsoft Office and experience working with ERP systems such as SAP or Infor M3. The ability to make sound decisions under pressure while maintaining high standards of quality, safety and customer service. Qualifications Continuous Improvement qualification. IOSH or equivalent Health & Safety qualification. HACCP Level 2. ILM Level 3 or another recognised leadership qualification. Apply Here
Aug 08, 2026
Full time
Shift Manager (3 shift-pattern early's, afternoons & lates) Company Overview Our client is a leading food manufacturer operating within a fast-paced production environment, supplying high-quality products to customers across the UK. With a strong focus on operational excellence, continuous improvement, and employee development, they are looking to strengthen their leadership team with the appointment of an experienced Shift Manager at their Peterborough facility. Role Overview As Shift Manager, you will have overall responsibility for your production area, ensuring the safe, efficient and effective delivery of the production plan while meeting customer quality and service expectations. Leading a team of Team Leaders and production operatives, you'll be responsible for driving productivity, developing your people, improving operational performance, and ensuring all production activities are carried out in line with health, safety and quality standards. Working closely with the Operations Manager and cross-functional departments, you'll help identify opportunities for continuous improvement while ensuring production targets are achieved on time and in full. Key Responsibilities Take full operational responsibility for your production area, ensuring production plans are delivered safely, efficiently and on schedule. Lead, motivate and develop Team Leaders and production teams to achieve high levels of performance and engagement. Ensure customer orders are delivered On Time In Full (OTIF) while maintaining quality and food safety standards. Coordinate closely with Engineering, Quality, Planning and other operational departments to minimise downtime and resolve production issues quickly. Monitor production performance through KPIs, using data to identify trends, improve efficiency and support informed decision-making. Manage workforce planning, allocating labour and resources effectively to meet production demands and maximise productivity. Oversee daily production activities including shift handovers, housekeeping, workflow management and operational reporting. Utilise ERP systems to investigate material variances, conduct root cause analysis and support process improvements. Drive Lean Manufacturing and continuous improvement initiatives, reducing waste and improving operational performance. Foster a culture where employees are encouraged to contribute ideas, challenge existing processes and support positive change. Lead recruitment, onboarding, coaching and ongoing development of employees within your department. Manage performance, attendance, conduct, holidays and employee development in line with company policies. Ensure compliance with Health & Safety, GMP and environmental standards, promoting a strong safety-first culture. Investigate incidents, implement corrective actions and work collaboratively with HSE teams to continually improve workplace safety. Requirements We're looking for an experienced manufacturing leader who combines strong operational knowledge with excellent people management skills. Previous experience in a Shift Manager, Production Manager or senior manufacturing leadership role. A proven background within FMCG, food manufacturing or another fast-paced production environment. Strong experience managing production teams, workforce planning and performance management. Demonstrable success delivering continuous improvement initiatives using Lean Manufacturing principles. Experience overseeing automated production processes. Excellent leadership, coaching and communication skills with the ability to build high-performing teams. Strong analytical skills with experience using KPIs and production data to drive operational improvements. Good organisational skills with the ability to prioritise effectively in a fast-paced environment. Proficiency in Microsoft Office and experience working with ERP systems such as SAP or Infor M3. The ability to make sound decisions under pressure while maintaining high standards of quality, safety and customer service. Qualifications Continuous Improvement qualification. IOSH or equivalent Health & Safety qualification. HACCP Level 2. ILM Level 3 or another recognised leadership qualification. Apply Here
Senior Scrub Nurse / Theatre Practitioner Location: Maidstone Salary: Up to £48,000 per annum (dependent on experience) Hours: 40 hours per week - Days only Working Pattern: No nights or Sunday working About the Role We are currently seeking an experienced and motivated Senior Scrub Nurse / Theatre Practitioner to join a well-established, high-performing surgical team in Maidstone. This is an excellent opportunity for a skilled theatre professional looking for a better work-life balance, with a structured days-only rota and no weekend night commitments. You will play a key role within the operating theatre, supporting a wide range of surgical procedures, with a particular focus on orthopaedic and general surgery. As a senior team member, you will also contribute to maintaining high clinical standards, supporting junior staff, and ensuring efficient theatre operations. Key Responsibilities Deliver safe, high-quality perioperative care as part of the theatre team Scrub for a variety of procedures, particularly orthopaedic and general surgeries Support the Theatre Manager in the day-to-day running of the department Mentor and support junior staff and students Ensure adherence to clinical governance, infection control, and health & safety protocols Work collaboratively with consultants, anaesthetists, and wider MDT Requirements Registered Nurse (RGN) or Operating Department Practitioner (ODP) Current NMC or HCPC registration Significant scrub experience within orthopaedic and/or general surgery Previous experience in a senior or leadership capacity is desirable Strong organisational and communication skills Commitment to high standards of patient care and safety Benefits Competitive salary up to £48,000 No nights or Sunday working Structured, predictable working hours Supportive and collaborative team environment Opportunities for professional development and career progression Access to training and continuing education Apply Now or contact Jade at FIND Medical:
Aug 08, 2026
Full time
Senior Scrub Nurse / Theatre Practitioner Location: Maidstone Salary: Up to £48,000 per annum (dependent on experience) Hours: 40 hours per week - Days only Working Pattern: No nights or Sunday working About the Role We are currently seeking an experienced and motivated Senior Scrub Nurse / Theatre Practitioner to join a well-established, high-performing surgical team in Maidstone. This is an excellent opportunity for a skilled theatre professional looking for a better work-life balance, with a structured days-only rota and no weekend night commitments. You will play a key role within the operating theatre, supporting a wide range of surgical procedures, with a particular focus on orthopaedic and general surgery. As a senior team member, you will also contribute to maintaining high clinical standards, supporting junior staff, and ensuring efficient theatre operations. Key Responsibilities Deliver safe, high-quality perioperative care as part of the theatre team Scrub for a variety of procedures, particularly orthopaedic and general surgeries Support the Theatre Manager in the day-to-day running of the department Mentor and support junior staff and students Ensure adherence to clinical governance, infection control, and health & safety protocols Work collaboratively with consultants, anaesthetists, and wider MDT Requirements Registered Nurse (RGN) or Operating Department Practitioner (ODP) Current NMC or HCPC registration Significant scrub experience within orthopaedic and/or general surgery Previous experience in a senior or leadership capacity is desirable Strong organisational and communication skills Commitment to high standards of patient care and safety Benefits Competitive salary up to £48,000 No nights or Sunday working Structured, predictable working hours Supportive and collaborative team environment Opportunities for professional development and career progression Access to training and continuing education Apply Now or contact Jade at FIND Medical:
Our client based in East Wretham is looking for Site Operatives to join their expanding team. Working a 3 shift system - (Apply online only) / (Apply online only) / (Apply online only) you will be required to: Assist with the manufacturing process, operating the plant control system and carry out minor maintenance Inform the Shift Supervisor when production or equipment issues arise Assist the Shift Supervisor with all required daily, weekly and monthly tasks Ensure the plant and site are maintained and kept in a clean and tidy condition - including cleaning of mixers using tools such as pneumatic hammers Perform cleaning duties in confined spaces and at heights Any other duties as required by the Site Manager or Senior Shift Supervisor These positions are offered on a temporary basis, you will therefore need to be able to start work immediately - they could become permanent for the right candidates. You will need to have your own tranpsort due to the location and shift times.
Aug 08, 2026
Seasonal
Our client based in East Wretham is looking for Site Operatives to join their expanding team. Working a 3 shift system - (Apply online only) / (Apply online only) / (Apply online only) you will be required to: Assist with the manufacturing process, operating the plant control system and carry out minor maintenance Inform the Shift Supervisor when production or equipment issues arise Assist the Shift Supervisor with all required daily, weekly and monthly tasks Ensure the plant and site are maintained and kept in a clean and tidy condition - including cleaning of mixers using tools such as pneumatic hammers Perform cleaning duties in confined spaces and at heights Any other duties as required by the Site Manager or Senior Shift Supervisor These positions are offered on a temporary basis, you will therefore need to be able to start work immediately - they could become permanent for the right candidates. You will need to have your own tranpsort due to the location and shift times.
Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role also includes contacting either customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines. Reporting to the team leader duties of the role will include; The management of all meter installations, exchanges, and removal Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct Resolving any issues that may arise from incorrect meter data in a timely and effective manner To manage and remedy industry meter reading rejections Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner To support the business with its smart meter, roll out strategy Ensure meter readings are obtained and submitted to the industry within a specified timeframe The right candidate will have; Good verbal and written communication skills Strong organisational skills Able to prioritise within a busy challenging environment Excellent attention to detail and a high level of accuracy in all areas of work The initiative to propose solutions, to act independently and have the confidence to effectively challenge the status quo Flexible approach to work with a willingness to be involved in other areas of the business as required Excellent interpersonal skills with the ability to establish credibility and build relationships with Senior Managers and other internal and external parties Ability to successfully persuade, influence and negotiate with internal and external parties A plus would be; Proven working knowledge of MS Office including MS Excel Experience of an operations function within an energy supplier Advanced working knowledge of MS Office including advanced MS Excel In return a competiative salary is offered along with bonus, progression, and development within a fast-growing business.
Aug 07, 2026
Full time
Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role also includes contacting either customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines. Reporting to the team leader duties of the role will include; The management of all meter installations, exchanges, and removal Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct Resolving any issues that may arise from incorrect meter data in a timely and effective manner To manage and remedy industry meter reading rejections Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner To support the business with its smart meter, roll out strategy Ensure meter readings are obtained and submitted to the industry within a specified timeframe The right candidate will have; Good verbal and written communication skills Strong organisational skills Able to prioritise within a busy challenging environment Excellent attention to detail and a high level of accuracy in all areas of work The initiative to propose solutions, to act independently and have the confidence to effectively challenge the status quo Flexible approach to work with a willingness to be involved in other areas of the business as required Excellent interpersonal skills with the ability to establish credibility and build relationships with Senior Managers and other internal and external parties Ability to successfully persuade, influence and negotiate with internal and external parties A plus would be; Proven working knowledge of MS Office including MS Excel Experience of an operations function within an energy supplier Advanced working knowledge of MS Office including advanced MS Excel In return a competiative salary is offered along with bonus, progression, and development within a fast-growing business.
Head of Repairs £77,000 per annum Maidstone Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities. We're excited to recruit for a Head of Repairs to lead one of Golding's most visible and important customer services. This is a fantastic opportunity to shape our in-house Repairs Service, driving performance, customer satisfaction, and continuous improvement during an exciting period of transformation. We're proud of our strong track record and the positive difference we make every day. Following an exceptional regulatory inspection outcome and achieving C1, G1 and V2 ratings, we're entering an exciting new chapter of growth and transformation. Our (Apply online only) Corporate Plan sets out bold ambitions for the future. Over the next four years, we'll continue to strengthen our culture, invest in our colleagues, embrace innovation, and deliver excellent services for our customers. We want Golding to be a place where people feel valued, supported and empowered to do their best work, because we know that when our colleagues thrive, our customers and communities do too. What you'll be doing As Head of Repairs, you'll provide strategic and operational leadership for Golding's in-house Repairs Service, ensuring safe, compliant, customer-focused and value-for-money repairs across our homes. This is a broad and influential role, leading the DLO across responsive repairs, damp and mould, disrepair, structural repairs, insurance works, permissions and specialist maintenance, with accountability for performance, compliance, budgets, productivity, service quality and customer satisfaction. You'll use data, customer feedback and complaints learning to improve services, resolve issues well, reduce repeat issues and strengthen trust in the repairs service. You'll also lead and develop managers, supervisors and technical teams, creating a high-performing, customer-focused culture where colleagues are supported to deliver a responsive, reliable and effective repairs service. More about you. What can you bring? You'll hold an HNC/HND or equivalent professional qualification in a construction or property-related discipline, alongside strong technical experience in building pathology, damp and mould, structural defects and property maintenance. A degree-level qualification, professional membership or additional leadership qualification would be advantageous. You'll have significant senior leadership experience in responsive repairs, maintenance or property services, with experience leading a DLO, including multi-trade operatives, supervisors and managers. You'll bring a strong focus on performance, service improvement, customer satisfaction, complaints learning and achieving the right outcomes for our customers. We're looking for a visible, collaborative and customer-focused leader who can bring people with them, use insight to drive improvement, and balance operational delivery with long-term service development. You'll also hold an appropriate health and safety qualification such as IOSH Managing Safely or equivalent. When and where you'll be doing it You will enjoy a 40 hour working week and earn an annual salary of £77,000 dependent upon your knowledge, skills and experience. Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. You'll be joining at a time when repairs is central to our customer experience ambitions, with the opportunity to influence service improvement, shape how we use insight and data, and make a visible difference to customers and colleagues. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: 28 days annual leave per year (plus bank holidays and Christmas Closure) 2 x Golding give back volunteering days Regular opportunities for training (upskilling and cross skilling) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. A full driving license and DBS are required for this role. Closing Date: Wednesday 29th July 2026 Interview dates: Stage 1 - 5 and 6 August 2026, via MS Teams Stage 2 - 13 and 14 August 2026, in person at our Maidstone office We appreciate that people process information in different ways. Please get in touch if you would like some support with your application. Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
Aug 07, 2026
Full time
Head of Repairs £77,000 per annum Maidstone Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities. We're excited to recruit for a Head of Repairs to lead one of Golding's most visible and important customer services. This is a fantastic opportunity to shape our in-house Repairs Service, driving performance, customer satisfaction, and continuous improvement during an exciting period of transformation. We're proud of our strong track record and the positive difference we make every day. Following an exceptional regulatory inspection outcome and achieving C1, G1 and V2 ratings, we're entering an exciting new chapter of growth and transformation. Our (Apply online only) Corporate Plan sets out bold ambitions for the future. Over the next four years, we'll continue to strengthen our culture, invest in our colleagues, embrace innovation, and deliver excellent services for our customers. We want Golding to be a place where people feel valued, supported and empowered to do their best work, because we know that when our colleagues thrive, our customers and communities do too. What you'll be doing As Head of Repairs, you'll provide strategic and operational leadership for Golding's in-house Repairs Service, ensuring safe, compliant, customer-focused and value-for-money repairs across our homes. This is a broad and influential role, leading the DLO across responsive repairs, damp and mould, disrepair, structural repairs, insurance works, permissions and specialist maintenance, with accountability for performance, compliance, budgets, productivity, service quality and customer satisfaction. You'll use data, customer feedback and complaints learning to improve services, resolve issues well, reduce repeat issues and strengthen trust in the repairs service. You'll also lead and develop managers, supervisors and technical teams, creating a high-performing, customer-focused culture where colleagues are supported to deliver a responsive, reliable and effective repairs service. More about you. What can you bring? You'll hold an HNC/HND or equivalent professional qualification in a construction or property-related discipline, alongside strong technical experience in building pathology, damp and mould, structural defects and property maintenance. A degree-level qualification, professional membership or additional leadership qualification would be advantageous. You'll have significant senior leadership experience in responsive repairs, maintenance or property services, with experience leading a DLO, including multi-trade operatives, supervisors and managers. You'll bring a strong focus on performance, service improvement, customer satisfaction, complaints learning and achieving the right outcomes for our customers. We're looking for a visible, collaborative and customer-focused leader who can bring people with them, use insight to drive improvement, and balance operational delivery with long-term service development. You'll also hold an appropriate health and safety qualification such as IOSH Managing Safely or equivalent. When and where you'll be doing it You will enjoy a 40 hour working week and earn an annual salary of £77,000 dependent upon your knowledge, skills and experience. Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. You'll be joining at a time when repairs is central to our customer experience ambitions, with the opportunity to influence service improvement, shape how we use insight and data, and make a visible difference to customers and colleagues. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: 28 days annual leave per year (plus bank holidays and Christmas Closure) 2 x Golding give back volunteering days Regular opportunities for training (upskilling and cross skilling) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. A full driving license and DBS are required for this role. Closing Date: Wednesday 29th July 2026 Interview dates: Stage 1 - 5 and 6 August 2026, via MS Teams Stage 2 - 13 and 14 August 2026, in person at our Maidstone office We appreciate that people process information in different ways. Please get in touch if you would like some support with your application. Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
Job Scope The role of the SHEQ Advisor is a supporting function to the organisation, SHEQ senior leadership and the project teams. The SHEQ Advisor reports into a designated line manager from the SHEQ leadership structure. This is dependent on the project which the SHEQ resource is assigned to and will either be a SHEQ Manager or Project Director as required. The SHEQ Advisor is to engage with the project teams and operatives in order to drive standards, educate those working on the project teams of hazards and risks, and advise of ways to improve management of the project hazards and risks. Responsibilities: The SHEQ Advisor is responsible for supporting the SHEQ Director and Project teams by ensuring that; The organisation follows in the correct order it s Moral, Legal and Financial obligations The SHEQ Department is supported in delivering the groups SHEQ initiatives Conduct regular audits (field and digitally) on the operational site resources. Approx 50% of time will be spent onsite, with travel to various site locations nationwide required Maintain organisational health and safety trackers where required Ensure crew training and competency is maintained in support of the project team and SHEQ Department Assist in reviewing, auditing and producing project documentation Undertake employee engagement in the form of on-site training and toolbox talks Support the business in the internal ISO audit process Provide data for monthly and quarterly reports Assist and undertake incident investigations, identifying immediate, underlying and root causes and provide advice on the mitigation actions required Suppliers and Contractors are assessed as being suitable to carry out work for the organisation Promote the organisations positive health and safety incentives Support the organisations works to reduce its environmental impact Support the project management in providing advice and guidance on operational activities Attend client meetings and forums in support of the SHEQ Department where required. Needs to have: The SHEQ Advisor requires to have number of qualifications and experience in order for them to be deemed as competent in the job role and must have; A primary level health and safety management qualification e.g. NEBOSH General Certificate Previous experience in engaging with project teams managing and maintain a SHEQ Management system 2 to 3 years experience in health and safety Be GradIOSH or TechIOSH working towards to Graduate Status Ability to use digital equipment to produce reports and data for the required interested parties Have excellent communication skills to engage with internal and external interested parties Must hold a valid driver's licence.
Aug 07, 2026
Full time
Job Scope The role of the SHEQ Advisor is a supporting function to the organisation, SHEQ senior leadership and the project teams. The SHEQ Advisor reports into a designated line manager from the SHEQ leadership structure. This is dependent on the project which the SHEQ resource is assigned to and will either be a SHEQ Manager or Project Director as required. The SHEQ Advisor is to engage with the project teams and operatives in order to drive standards, educate those working on the project teams of hazards and risks, and advise of ways to improve management of the project hazards and risks. Responsibilities: The SHEQ Advisor is responsible for supporting the SHEQ Director and Project teams by ensuring that; The organisation follows in the correct order it s Moral, Legal and Financial obligations The SHEQ Department is supported in delivering the groups SHEQ initiatives Conduct regular audits (field and digitally) on the operational site resources. Approx 50% of time will be spent onsite, with travel to various site locations nationwide required Maintain organisational health and safety trackers where required Ensure crew training and competency is maintained in support of the project team and SHEQ Department Assist in reviewing, auditing and producing project documentation Undertake employee engagement in the form of on-site training and toolbox talks Support the business in the internal ISO audit process Provide data for monthly and quarterly reports Assist and undertake incident investigations, identifying immediate, underlying and root causes and provide advice on the mitigation actions required Suppliers and Contractors are assessed as being suitable to carry out work for the organisation Promote the organisations positive health and safety incentives Support the organisations works to reduce its environmental impact Support the project management in providing advice and guidance on operational activities Attend client meetings and forums in support of the SHEQ Department where required. Needs to have: The SHEQ Advisor requires to have number of qualifications and experience in order for them to be deemed as competent in the job role and must have; A primary level health and safety management qualification e.g. NEBOSH General Certificate Previous experience in engaging with project teams managing and maintain a SHEQ Management system 2 to 3 years experience in health and safety Be GradIOSH or TechIOSH working towards to Graduate Status Ability to use digital equipment to produce reports and data for the required interested parties Have excellent communication skills to engage with internal and external interested parties Must hold a valid driver's licence.
Role Overview We are looking for a reliable and hardworking Warehouse Operative to join our warehouse team. The successful candidate will support the smooth running of day-to-day warehouse operations, including receiving goods, storing stock, picking and packing orders, preparing items for dispatch, and maintaining a clean, safe and organised working environment. Key Responsibilities Receive, unload and check incoming deliveries against paperwork or system records. Report any damaged, missing or incorrect goods to the Warehouse Supervisor or Manager. Store and rotate stock correctly, ensuring goods are organised safely and logically. Pick, pack and prepare customer orders accurately and efficiently. Load and unload vehicles safely, following site procedures. Use handheld scanners, warehouse systems or paperwork to maintain accurate stock records. Carry out regular stock checks and support inventory control activities. Keep the warehouse clean, tidy and free from hazards at all times. Follow all health and safety procedures, including manual handling guidance and correct use of PPE. Operate warehouse equipment such as pallet trucks or trolleys where trained and authorised. Work closely with colleagues, supervisors and other departments to meet daily targets. Undertake any reasonable additional duties required to support warehouse operations. Skills and Experience Previous warehouse, logistics, production or stock handling experience is desirable but not essential. Good attention to detail and accuracy when handling goods and paperwork. Ability to work at pace while maintaining quality and safety standards. Reliable, punctual and able to follow instructions. Good teamwork and communication skills. Basic numeracy and literacy skills. Comfortable with physical work, including standing, walking, lifting and moving items during a shift. Forklift, counterbalance or reach truck licence is desirable where relevant but not essential. Health and Safety The Warehouse Operative must take responsibility for their own health and safety and that of others by following company procedures, reporting hazards, using equipment correctly, wearing required PPE, and complying with manual handling and site safety requirements. Working Conditions The role may involve shift work, early starts, late finishes, weekends or overtime depending on business needs. The role involves regular physical activity, including lifting, carrying, bending and standing for extended periods. The warehouse environment may include varying temperatures, moving vehicles, machinery and busy operational areas. Benefits Competitive hourly rate or salary reflecting senior warehouse responsibilities. Potential to earn a higher hourly rate, once probation passed Training and development opportunities. Supportive team environment. Opportunities for progression into warehouse supervisor, team leader, logistics or stock control roles. 28 days holiday (including bank holidays), Holidays to increase after 2 years service, Workplace Pension, MHE licence Opertunities Shift Patterns available: 09:00 to 17:30 14:00 to 22:00 10:30 to 19:00 05:30 to 14:00 No shift rotations, Monday to Friday - Great work life balance. These positions are Full-Time and Permanent
Aug 07, 2026
Full time
Role Overview We are looking for a reliable and hardworking Warehouse Operative to join our warehouse team. The successful candidate will support the smooth running of day-to-day warehouse operations, including receiving goods, storing stock, picking and packing orders, preparing items for dispatch, and maintaining a clean, safe and organised working environment. Key Responsibilities Receive, unload and check incoming deliveries against paperwork or system records. Report any damaged, missing or incorrect goods to the Warehouse Supervisor or Manager. Store and rotate stock correctly, ensuring goods are organised safely and logically. Pick, pack and prepare customer orders accurately and efficiently. Load and unload vehicles safely, following site procedures. Use handheld scanners, warehouse systems or paperwork to maintain accurate stock records. Carry out regular stock checks and support inventory control activities. Keep the warehouse clean, tidy and free from hazards at all times. Follow all health and safety procedures, including manual handling guidance and correct use of PPE. Operate warehouse equipment such as pallet trucks or trolleys where trained and authorised. Work closely with colleagues, supervisors and other departments to meet daily targets. Undertake any reasonable additional duties required to support warehouse operations. Skills and Experience Previous warehouse, logistics, production or stock handling experience is desirable but not essential. Good attention to detail and accuracy when handling goods and paperwork. Ability to work at pace while maintaining quality and safety standards. Reliable, punctual and able to follow instructions. Good teamwork and communication skills. Basic numeracy and literacy skills. Comfortable with physical work, including standing, walking, lifting and moving items during a shift. Forklift, counterbalance or reach truck licence is desirable where relevant but not essential. Health and Safety The Warehouse Operative must take responsibility for their own health and safety and that of others by following company procedures, reporting hazards, using equipment correctly, wearing required PPE, and complying with manual handling and site safety requirements. Working Conditions The role may involve shift work, early starts, late finishes, weekends or overtime depending on business needs. The role involves regular physical activity, including lifting, carrying, bending and standing for extended periods. The warehouse environment may include varying temperatures, moving vehicles, machinery and busy operational areas. Benefits Competitive hourly rate or salary reflecting senior warehouse responsibilities. Potential to earn a higher hourly rate, once probation passed Training and development opportunities. Supportive team environment. Opportunities for progression into warehouse supervisor, team leader, logistics or stock control roles. 28 days holiday (including bank holidays), Holidays to increase after 2 years service, Workplace Pension, MHE licence Opertunities Shift Patterns available: 09:00 to 17:30 14:00 to 22:00 10:30 to 19:00 05:30 to 14:00 No shift rotations, Monday to Friday - Great work life balance. These positions are Full-Time and Permanent
Estate Services Operative Location: London Salary: £31,736 per annum Vacancy Type: Permanent Closing Date : Friday 14th August 2026 To work as part of a team to provide a responsive and comprehensive estate cleaning service. To ensure the highest standards of cleanliness and upkeep for the common / communal areas of Poplar HARCA estate properties. Based on the agreed cleaning standards, complete all duties and responsibilities using appropriate equipment and chemicals in accordance with best practice and Health and Safety guidelines. Operational To assist in the cleaning of all common parts of Poplar HARCA estates, both in accordance with agreed schedules and guidelines and following instruction from an Estate Services Team Leader or Estate Services Manager which, not exclusively, will include: The sweeping and / or washing of all communal staircases, foyers, balconies, passages, courtyards, Car parks, hard standing areas, chute chamber rooms and refuse storage rooms/areas. The cleaning and / or washing of lift car floors and walls, lamp shades and diffusers, estate signs, Estate furniture and other such communal fixtures and fittings as may be prescribed. The removal and clean disposal of any overspill in refuse container storage rooms/areas. The removal of bulk refuse from the estates. The rotation of refuse containers to avoid such overspills. The emptying and cleaning of estate litter bins and other waste receptacles. The removal of weeds and other plant material, as required, from hard standing areas. The removal of all graffiti from the estates. Assisting with snow and leaf clearing where required, applying salt on hard surfaces or adopting other appropriate methods as directed To maintain all grassed areas on the estates Taking appropriate care of equipment necessary for the completion of the above duties. Health & Safety To report promptly to a senior officer any matters discovered during the course of their duties, which might be considered to prejudice the health, safety or well being of staff, residents of, and /or visitors to, the estate. General Perform other duties as may be reasonably required by your line manager. Conduct yourself in line with Poplar HARCA s policies, procedures, rules and standards. Hours of duty and Weekend Cover Staff will be required to work a 7 hour day, on a rota basis, between the core hours of 8am to 6pm. In addition, all staff will be required to cover routine tasks on a rota basis, one weekend in four. Staff will be paid their normal hourly rate for the completion of this work. Consequently overtime and travelling expenses are not payable for this work. To Apply If you feel you are a suitable candidate and would like to work for Poplar HARCA, please click apply to be redirected to our website to complete your application.
Aug 07, 2026
Full time
Estate Services Operative Location: London Salary: £31,736 per annum Vacancy Type: Permanent Closing Date : Friday 14th August 2026 To work as part of a team to provide a responsive and comprehensive estate cleaning service. To ensure the highest standards of cleanliness and upkeep for the common / communal areas of Poplar HARCA estate properties. Based on the agreed cleaning standards, complete all duties and responsibilities using appropriate equipment and chemicals in accordance with best practice and Health and Safety guidelines. Operational To assist in the cleaning of all common parts of Poplar HARCA estates, both in accordance with agreed schedules and guidelines and following instruction from an Estate Services Team Leader or Estate Services Manager which, not exclusively, will include: The sweeping and / or washing of all communal staircases, foyers, balconies, passages, courtyards, Car parks, hard standing areas, chute chamber rooms and refuse storage rooms/areas. The cleaning and / or washing of lift car floors and walls, lamp shades and diffusers, estate signs, Estate furniture and other such communal fixtures and fittings as may be prescribed. The removal and clean disposal of any overspill in refuse container storage rooms/areas. The removal of bulk refuse from the estates. The rotation of refuse containers to avoid such overspills. The emptying and cleaning of estate litter bins and other waste receptacles. The removal of weeds and other plant material, as required, from hard standing areas. The removal of all graffiti from the estates. Assisting with snow and leaf clearing where required, applying salt on hard surfaces or adopting other appropriate methods as directed To maintain all grassed areas on the estates Taking appropriate care of equipment necessary for the completion of the above duties. Health & Safety To report promptly to a senior officer any matters discovered during the course of their duties, which might be considered to prejudice the health, safety or well being of staff, residents of, and /or visitors to, the estate. General Perform other duties as may be reasonably required by your line manager. Conduct yourself in line with Poplar HARCA s policies, procedures, rules and standards. Hours of duty and Weekend Cover Staff will be required to work a 7 hour day, on a rota basis, between the core hours of 8am to 6pm. In addition, all staff will be required to cover routine tasks on a rota basis, one weekend in four. Staff will be paid their normal hourly rate for the completion of this work. Consequently overtime and travelling expenses are not payable for this work. To Apply If you feel you are a suitable candidate and would like to work for Poplar HARCA, please click apply to be redirected to our website to complete your application.
Senior Grounds Operative Cambridge Take the lead in creating and maintaining outstanding outdoor spaces in Cambridge. We are seeking a motivated Senior Grounds Operative who enjoys working outdoors, thrives on variety, and is ready to lead a team that takes pride in delivering high-quality work. This is an excellent opportunity to combine hands-on grounds maintenance with team leadership. You will play a key role in ensuring safe, attractive, and well-maintained environments throughout the year. From organising daily operations to supporting staff development and managing seasonal demands, this is a dynamic and rewarding position. Key Responsibilities Supervise and support grounds staff in their daily activities Plan, organise, and allocate work across grounds and gardens Carry out practical grounds maintenance tasks, including grass cutting, hedge trimming, planting, weeding, digging, and shrub care Ensure all areas are maintained to a high standard, remaining safe, tidy, and presentable Conduct health and safety checks and complete risk assessments Support seasonal duties such as gritting and weather-related inspections Assist with training, coaching, and developing team members Liaise with managers, contractors, and other teams as required What You ll Bring Essential: Experience supervising a team within a grounds maintenance environment Strong practical grounds maintenance skills Excellent communication and interpersonal abilities Good understanding of health and safety practices Full, clean driving licence Desirable: HNC (or equivalent) in Horticulture PA1 and PA6 spraying certificates IOSH health and safety qualification Basic tree inspection qualification What s on Offer Salary: £31,236 £35,608 per annum Additional 2.5% supplement Full-time, permanent position 36.5 hours per week, Monday to Friday A varied and rewarding role with real responsibility The opportunity to lead a skilled team and make a visible impact every day If you re looking for more than a standard grounds role and want the chance to lead, develop others, and make a genuine difference, this role offers an exciting opportunity in a vibrant Cambridge setting. We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.
Aug 06, 2026
Full time
Senior Grounds Operative Cambridge Take the lead in creating and maintaining outstanding outdoor spaces in Cambridge. We are seeking a motivated Senior Grounds Operative who enjoys working outdoors, thrives on variety, and is ready to lead a team that takes pride in delivering high-quality work. This is an excellent opportunity to combine hands-on grounds maintenance with team leadership. You will play a key role in ensuring safe, attractive, and well-maintained environments throughout the year. From organising daily operations to supporting staff development and managing seasonal demands, this is a dynamic and rewarding position. Key Responsibilities Supervise and support grounds staff in their daily activities Plan, organise, and allocate work across grounds and gardens Carry out practical grounds maintenance tasks, including grass cutting, hedge trimming, planting, weeding, digging, and shrub care Ensure all areas are maintained to a high standard, remaining safe, tidy, and presentable Conduct health and safety checks and complete risk assessments Support seasonal duties such as gritting and weather-related inspections Assist with training, coaching, and developing team members Liaise with managers, contractors, and other teams as required What You ll Bring Essential: Experience supervising a team within a grounds maintenance environment Strong practical grounds maintenance skills Excellent communication and interpersonal abilities Good understanding of health and safety practices Full, clean driving licence Desirable: HNC (or equivalent) in Horticulture PA1 and PA6 spraying certificates IOSH health and safety qualification Basic tree inspection qualification What s on Offer Salary: £31,236 £35,608 per annum Additional 2.5% supplement Full-time, permanent position 36.5 hours per week, Monday to Friday A varied and rewarding role with real responsibility The opportunity to lead a skilled team and make a visible impact every day If you re looking for more than a standard grounds role and want the chance to lead, develop others, and make a genuine difference, this role offers an exciting opportunity in a vibrant Cambridge setting. We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.
My client is a leading Civil Engineering and Groundworks contractor operating nationally across multiple regional offices, currently looking for a customer care coordinator, based in Tamworth. Built on a reputation for quality, safety, technical expertise and customer service, we work in partnership with major housebuilders and developers to deliver infrastructure, groundworks and civil engineering projects. Purpose of the Role The Customer Care Co-ordinator is responsible for managing customer care cases from initial notification through to successful completion and closure. Acting as the central point of contact for developers, clients, homeowners and internal operational teams, the role ensures defects, enquiries and service requests are handled professionally, efficiently and in line with customer care standards and service level agreements. The role plays a key part in protecting the company's reputation, delivering excellent customer experiences and supporting the achievement of Customer Service Excellence across all regional operations. Key Responsibilities Customer Care Administration Receive, log and manage customer care defects and service requests. Maintain accurate records within the customer care database and management systems. Ensure all customer care cases are correctly allocated and tracked through to completion. Monitor outstanding actions and follow up as required to ensure timely resolution. Customer Communication Act as the first point of contact for customers, homeowners and client representatives. Acknowledge customer care requests within agreed response times. Keep customers informed throughout the lifecycle of each case. Manage customer expectations professionally and courteously. Handle customer concerns and complaints with empathy and professionalism. Co-ordination of Repairs and Inspections Liaise with Contracts Managers, Site Teams, Operatives and Subcontractors to arrange inspections and remedial works. Schedule appointments with homeowners and clients. Issue diary invites and appointment confirmations. Co-ordinate resources to ensure remedial works are completed within agreed timescales. Database and Reporting Maintain accurate records of defects, customer communications, inspections and completed works. Produce reports on response times, completion rates and outstanding customer care cases. Assist in monitoring KPIs and service standards. Identify recurring issues and emerging trends. Commercial and Financial Responsibilities Assist in obtaining quotations for chargeable works. Process approved customer care orders. Support invoice administration and payment tracking where required. Ensure all supporting documentation is accurately recorded. Stakeholder Management Build effective working relationships with: Site Management Teams Contracts Managers Construction Directors Technical Teams Commercial Teams Clients and Developers Homeowners Promote a positive and professional image of the business at all times. Continuous Improvement Support initiatives aimed at improving customer satisfaction and service delivery. Contribute to lessons learned reviews and defect trend analysis. Promote a "right first time" approach by sharing recurring issue data with operational teams. Key Performance Indicators (KPIs) Customer care requests acknowledged within company SLA. Defects logged accurately and on time. Appointment booking timescales achieved. Customer satisfaction levels maintained or improved. Reduction in overdue customer care cases. Accurate maintenance of customer care records and databases. Timely closure of customer care actions. Skills, Knowledge and Experience Essential Previous experience in a customer care, customer service or administration role. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to manage multiple priorities simultaneously. Confident using Microsoft Office packages including Outlook, Word and Excel. Excellent attention to detail. Ability to work effectively with operational and technical teams. Desirable Experience within construction, housebuilding, groundworks or civil engineering. Knowledge of defects management processes. Experience using customer care management systems. Understanding of construction terminology and build processes. Personal Attributes Customer focused. Professional and approachable. Highly organised. Proactive and solution orientated. Calm under pressure. Resilient when dealing with challenging situations. Team player with a positive attitude. Committed to delivering excellent customer service. Career Development Opportunities This role offers progression opportunities into: Senior Customer Care Co-ordinator Customer Care Manager Head of Customer Care with continued development in customer service excellence, quality assurance and operational support within the Groundworks and Civil Engineering sector. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Aug 06, 2026
Full time
My client is a leading Civil Engineering and Groundworks contractor operating nationally across multiple regional offices, currently looking for a customer care coordinator, based in Tamworth. Built on a reputation for quality, safety, technical expertise and customer service, we work in partnership with major housebuilders and developers to deliver infrastructure, groundworks and civil engineering projects. Purpose of the Role The Customer Care Co-ordinator is responsible for managing customer care cases from initial notification through to successful completion and closure. Acting as the central point of contact for developers, clients, homeowners and internal operational teams, the role ensures defects, enquiries and service requests are handled professionally, efficiently and in line with customer care standards and service level agreements. The role plays a key part in protecting the company's reputation, delivering excellent customer experiences and supporting the achievement of Customer Service Excellence across all regional operations. Key Responsibilities Customer Care Administration Receive, log and manage customer care defects and service requests. Maintain accurate records within the customer care database and management systems. Ensure all customer care cases are correctly allocated and tracked through to completion. Monitor outstanding actions and follow up as required to ensure timely resolution. Customer Communication Act as the first point of contact for customers, homeowners and client representatives. Acknowledge customer care requests within agreed response times. Keep customers informed throughout the lifecycle of each case. Manage customer expectations professionally and courteously. Handle customer concerns and complaints with empathy and professionalism. Co-ordination of Repairs and Inspections Liaise with Contracts Managers, Site Teams, Operatives and Subcontractors to arrange inspections and remedial works. Schedule appointments with homeowners and clients. Issue diary invites and appointment confirmations. Co-ordinate resources to ensure remedial works are completed within agreed timescales. Database and Reporting Maintain accurate records of defects, customer communications, inspections and completed works. Produce reports on response times, completion rates and outstanding customer care cases. Assist in monitoring KPIs and service standards. Identify recurring issues and emerging trends. Commercial and Financial Responsibilities Assist in obtaining quotations for chargeable works. Process approved customer care orders. Support invoice administration and payment tracking where required. Ensure all supporting documentation is accurately recorded. Stakeholder Management Build effective working relationships with: Site Management Teams Contracts Managers Construction Directors Technical Teams Commercial Teams Clients and Developers Homeowners Promote a positive and professional image of the business at all times. Continuous Improvement Support initiatives aimed at improving customer satisfaction and service delivery. Contribute to lessons learned reviews and defect trend analysis. Promote a "right first time" approach by sharing recurring issue data with operational teams. Key Performance Indicators (KPIs) Customer care requests acknowledged within company SLA. Defects logged accurately and on time. Appointment booking timescales achieved. Customer satisfaction levels maintained or improved. Reduction in overdue customer care cases. Accurate maintenance of customer care records and databases. Timely closure of customer care actions. Skills, Knowledge and Experience Essential Previous experience in a customer care, customer service or administration role. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to manage multiple priorities simultaneously. Confident using Microsoft Office packages including Outlook, Word and Excel. Excellent attention to detail. Ability to work effectively with operational and technical teams. Desirable Experience within construction, housebuilding, groundworks or civil engineering. Knowledge of defects management processes. Experience using customer care management systems. Understanding of construction terminology and build processes. Personal Attributes Customer focused. Professional and approachable. Highly organised. Proactive and solution orientated. Calm under pressure. Resilient when dealing with challenging situations. Team player with a positive attitude. Committed to delivering excellent customer service. Career Development Opportunities This role offers progression opportunities into: Senior Customer Care Co-ordinator Customer Care Manager Head of Customer Care with continued development in customer service excellence, quality assurance and operational support within the Groundworks and Civil Engineering sector. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
We are seeking an experienced HSE Advisor, who will play a key role in promoting a positive safety culture across a well-established business. He successful candidate will support the operational teams to work safely and compliantly, ensuring the company meets its legal and regulatory health, safety, and environmental obligations. This is a hands-on role that will involve travel between the Doncaster head office and other operational sites. As an HSE Advisor, you will be responsible for: Support the development, implementation, and review of health, safety, and environmental policies and procedures Carry out site inspections, audits, and risk assessments across depots and operational sites Investigate accidents, incidents, and near-misses, producing reports and recommending corrective actions Deliver toolbox talks, safety briefings, and training to staff and site teams Monitor and advise on compliance with current H&S legislation and industry best practice Maintain accurate records of inspections, audits, training, and incidents Support the business in maintaining accreditations and compliance certifications Liaise with site managers, drivers, and operational staff to embed a strong safety culture Assist with the preparation of method statements and risk assessments (RAMS) Keep up to date with changes in HSE legislation and communicate relevant updates to the business The ideal candidate will be: NEBOSH General Certificate (essential) Proven experience in a similar HSE Advisor or Health & Safety role, ideally within construction, quarrying, logistics, or a similar industrial environment Full UK driving licence (essential) - this role requires travel between sites Strong working knowledge of UK health and safety legislation Excellent communication skills, with the confidence to engage with staff at all levels, from drivers and site operatives through to senior management Strong organisational skills with good attention to detail IT literate, comfortable producing reports and maintaining records
Aug 06, 2026
Full time
We are seeking an experienced HSE Advisor, who will play a key role in promoting a positive safety culture across a well-established business. He successful candidate will support the operational teams to work safely and compliantly, ensuring the company meets its legal and regulatory health, safety, and environmental obligations. This is a hands-on role that will involve travel between the Doncaster head office and other operational sites. As an HSE Advisor, you will be responsible for: Support the development, implementation, and review of health, safety, and environmental policies and procedures Carry out site inspections, audits, and risk assessments across depots and operational sites Investigate accidents, incidents, and near-misses, producing reports and recommending corrective actions Deliver toolbox talks, safety briefings, and training to staff and site teams Monitor and advise on compliance with current H&S legislation and industry best practice Maintain accurate records of inspections, audits, training, and incidents Support the business in maintaining accreditations and compliance certifications Liaise with site managers, drivers, and operational staff to embed a strong safety culture Assist with the preparation of method statements and risk assessments (RAMS) Keep up to date with changes in HSE legislation and communicate relevant updates to the business The ideal candidate will be: NEBOSH General Certificate (essential) Proven experience in a similar HSE Advisor or Health & Safety role, ideally within construction, quarrying, logistics, or a similar industrial environment Full UK driving licence (essential) - this role requires travel between sites Strong working knowledge of UK health and safety legislation Excellent communication skills, with the confidence to engage with staff at all levels, from drivers and site operatives through to senior management Strong organisational skills with good attention to detail IT literate, comfortable producing reports and maintaining records
Yard Supervisor We are currently recruiting on behalf of a well-established and highly respected supplier within the construction and plant hire sector, who are looking to appoint a hands-on Yard Supervisor at their busy depot in Stratford-upon-Avon. Benefits: Location : Stratford-upon-Avon Hours of work: Monday to Friday, 7:30am 4:30pm Salary: OTE £37,000 - £40,000 including bonus Pension scheme 25 days holiday + Bank Holidays Long-term, stable opportunity with a growing business The Opportunity This is not a desk-based management role. The successful candidate will be working outdoors, leading from the front, and fully involved in the day-to-day running of the yard. The role is physically demanding and labour-intensive, involving manual handling and working in all weather conditions. This position would suit someone from a yard, construction, or plant hire background who is used to a hands-on environment. Key Responsibilities Managing the day-to-day operations of a busy yard Operating telehandlers (essential daily requirement) Loading and unloading vehicles Stock control and yard organisation Supervising and leading a small team of operatives Maintaining health & safety standards at all times Managing paperwork and operational records Coordinating maintenance of equipment and yard resources Liaising with agencies for additional staffing when required Reporting into senior management on performance and operations Requirements Proven experience operating telehandlers (licence essential) Previous experience in a yard supervisor / manager role Background in construction, plant hire, or similar environment Strong leadership and team management skills Comfortable with manual, hands-on work Physically fit and used to working outdoors year-round Basic IT skills (Outlook / Excel) Full UK driving licence If you're a hands-on Yard Supervisor or Manager looking for a role where you can take real ownership and lead from the front, we'd love to hear from you.
Aug 05, 2026
Full time
Yard Supervisor We are currently recruiting on behalf of a well-established and highly respected supplier within the construction and plant hire sector, who are looking to appoint a hands-on Yard Supervisor at their busy depot in Stratford-upon-Avon. Benefits: Location : Stratford-upon-Avon Hours of work: Monday to Friday, 7:30am 4:30pm Salary: OTE £37,000 - £40,000 including bonus Pension scheme 25 days holiday + Bank Holidays Long-term, stable opportunity with a growing business The Opportunity This is not a desk-based management role. The successful candidate will be working outdoors, leading from the front, and fully involved in the day-to-day running of the yard. The role is physically demanding and labour-intensive, involving manual handling and working in all weather conditions. This position would suit someone from a yard, construction, or plant hire background who is used to a hands-on environment. Key Responsibilities Managing the day-to-day operations of a busy yard Operating telehandlers (essential daily requirement) Loading and unloading vehicles Stock control and yard organisation Supervising and leading a small team of operatives Maintaining health & safety standards at all times Managing paperwork and operational records Coordinating maintenance of equipment and yard resources Liaising with agencies for additional staffing when required Reporting into senior management on performance and operations Requirements Proven experience operating telehandlers (licence essential) Previous experience in a yard supervisor / manager role Background in construction, plant hire, or similar environment Strong leadership and team management skills Comfortable with manual, hands-on work Physically fit and used to working outdoors year-round Basic IT skills (Outlook / Excel) Full UK driving licence If you're a hands-on Yard Supervisor or Manager looking for a role where you can take real ownership and lead from the front, we'd love to hear from you.
Field Operations Manager Field-Based - North & Central £42,000 + car (or car allowance) and bonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package
Aug 05, 2026
Full time
Field Operations Manager Field-Based - North & Central £42,000 + car (or car allowance) and bonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package