East Cambridgeshire District Council
Littleport, Cambridgeshire
Are you ready to lead transformational change in local government? East Cambridgeshire District Council has an exciting Programme and Projects Manager opportunity! Location: The Grange, Nutholt Lane, Ely, Cambridgeshire CB7 4EE Salary: 46,142 to 50,269 per annum Job Type: Permanent or Fixed Term Hours: 37 hours per week Closing Date: 23 August 2026 About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live. East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. Programme and Projects Manager - The Role: East Cambridgeshire District Council is preparing for Local Government Reorganisation, one of the most significant changes facing councils across Cambridgeshire and Peterborough. This programme will reshape how local government is organised, how decisions are made and how public services are delivered for residents, businesses and communities. We are working across seven councils to deliver this landmark transformation. As Programme and Projects Manager, you will lead and coordinate programme and project activity across assigned Local Government Reorganisation workstreams. You will translate complex and evolving objectives into clear plans, ensuring scope, milestones, resources, benefits, risks and dependencies are understood and actively managed. Programme and Projects Manager - Key Responsibilities: - Lead programme and project activity across assigned workstreams, aligned to Council priorities, statutory requirements and wider programme milestones - Develop, maintain and quality assure programme and project plans, reports, risk and issue logs and assurance documentation in line with PMO standards - Coordinate activity across services, workstream leads, project teams and partner councils, ensuring dependencies are understood and escalated where needed - Provide clear, evidence-based progress reports, briefings and decision papers for senior officers, programme boards and elected Members - Identify, manage and escalate risks, issues and delivery challenges, taking proactive action to prevent slippage and maintain delivery control - Support benefits realisation by defining intended outcomes and tracking progress against measurable improvement - Build strong working relationships across Council services, the seven councils and partner organisations - Provide practical advice to managers and workstream leads on programme and project management methods, tools and governance standards Programme and Projects Manager - You: - Significant experience of programme and/or project management across the full delivery lifecycle - A recognised programme or project management qualification, or equivalent demonstrable experience - Strong understanding of programme governance, PMO standards, assurance, risk and issue management, and benefits realisation - Experience of working across services, organisations or partners to manage dependencies and deliver shared outcomes - Excellent written and verbal communication skills, with the ability to produce clear reports and presentations for senior audiences - Confidence to influence, negotiate and constructively challenge senior stakeholders and partner organisations - Good judgement, resilience and emotional intelligence when working with ambiguity and competing priorities Benefits: - Flexible working - Childcare scheme in approved cases - Training and development opportunities - Occupational health programme - Holiday and sickness scheme entitlements Closing Date: 23 August 2026 To submit your CV for this exciting Programme and Projects Manager opportunity, click Apply today!
Aug 12, 2026
Full time
Are you ready to lead transformational change in local government? East Cambridgeshire District Council has an exciting Programme and Projects Manager opportunity! Location: The Grange, Nutholt Lane, Ely, Cambridgeshire CB7 4EE Salary: 46,142 to 50,269 per annum Job Type: Permanent or Fixed Term Hours: 37 hours per week Closing Date: 23 August 2026 About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live. East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. Programme and Projects Manager - The Role: East Cambridgeshire District Council is preparing for Local Government Reorganisation, one of the most significant changes facing councils across Cambridgeshire and Peterborough. This programme will reshape how local government is organised, how decisions are made and how public services are delivered for residents, businesses and communities. We are working across seven councils to deliver this landmark transformation. As Programme and Projects Manager, you will lead and coordinate programme and project activity across assigned Local Government Reorganisation workstreams. You will translate complex and evolving objectives into clear plans, ensuring scope, milestones, resources, benefits, risks and dependencies are understood and actively managed. Programme and Projects Manager - Key Responsibilities: - Lead programme and project activity across assigned workstreams, aligned to Council priorities, statutory requirements and wider programme milestones - Develop, maintain and quality assure programme and project plans, reports, risk and issue logs and assurance documentation in line with PMO standards - Coordinate activity across services, workstream leads, project teams and partner councils, ensuring dependencies are understood and escalated where needed - Provide clear, evidence-based progress reports, briefings and decision papers for senior officers, programme boards and elected Members - Identify, manage and escalate risks, issues and delivery challenges, taking proactive action to prevent slippage and maintain delivery control - Support benefits realisation by defining intended outcomes and tracking progress against measurable improvement - Build strong working relationships across Council services, the seven councils and partner organisations - Provide practical advice to managers and workstream leads on programme and project management methods, tools and governance standards Programme and Projects Manager - You: - Significant experience of programme and/or project management across the full delivery lifecycle - A recognised programme or project management qualification, or equivalent demonstrable experience - Strong understanding of programme governance, PMO standards, assurance, risk and issue management, and benefits realisation - Experience of working across services, organisations or partners to manage dependencies and deliver shared outcomes - Excellent written and verbal communication skills, with the ability to produce clear reports and presentations for senior audiences - Confidence to influence, negotiate and constructively challenge senior stakeholders and partner organisations - Good judgement, resilience and emotional intelligence when working with ambiguity and competing priorities Benefits: - Flexible working - Childcare scheme in approved cases - Training and development opportunities - Occupational health programme - Holiday and sickness scheme entitlements Closing Date: 23 August 2026 To submit your CV for this exciting Programme and Projects Manager opportunity, click Apply today!
Community Safety Enforcement Officer 18.85 per hour Grade 6 6 Positions Available Locations: Wolverhampton City Centre (3 posts) and Bentley Bridge (3 posts) Help Keep Wolverhampton Safe We are looking for proactive, confident and community-focused individuals to join our Community Safety Team as Community Safety Enforcement Officers. This is an exciting opportunity to play a vital role in creating safer, more welcoming public spaces across Wolverhampton. You will be a visible presence in some of the city's busiest locations, engaging with residents, businesses and visitors, preventing anti-social behaviour and supporting community wellbeing. If you enjoy working with people, are confident handling challenging situations, and want to make a positive difference in your local community, we'd love to hear from you. Working Pattern This role operates on a 3-week rotating shift pattern , working 28 hours per week : Week 1 Wednesday to Friday 12:00pm to 7:00pm Week 2 Wednesday to Saturday 2:00pm to 9:00pm Week 3 Tuesday, Friday and Sunday 11:00am to 7:00pm About the Role As a Community Safety Enforcement Officer, you will provide a highly visible presence in areas vulnerable to anti-social behaviour, offering reassurance and support to local communities. You will engage positively with members of the public, retailers, partner agencies and community groups to deter anti-social behaviour, gather intelligence and help create safer environments. A key aspect of the role involves supporting and enforcing Public Space Protection Orders (PSPOs). Through education, engagement and enforcement, you will encourage compliance with these orders and take appropriate action where ongoing breaches occur, including issuing Community Protection Warnings, Community Protection Notices and Fixed Penalty Notices where necessary. Working closely with partners including the Police, Business Improvement Districts, local businesses and voluntary organisations, you will contribute directly to Wolverhampton's commitment to community safety. Key Responsibilities Conduct high-visibility patrols in key locations across the city. Engage with residents, businesses, visitors and community groups to provide reassurance and address concerns. Support the enforcement of Public Space Protection Orders across the city. Investigate reports of anti-social behaviour and use delegated enforcement powers where appropriate. Issue warnings, notices and Fixed Penalty Notices in line with legislation and Council procedures. Gather, prepare and present evidence to support enforcement action. Work in partnership with Police, Business Improvement Districts and other stakeholders to tackle anti-social behaviour. Signpost individuals, particularly young people, towards positive activities, services and support programmes. Manage conflict professionally and build positive relationships within the community. Deliver community safety advice and promote prevention initiatives. Support city-wide campaigns, operations and community safety projects. Maintain accurate records and ensure compliance with GDPR and data protection requirements. Contribute to service improvements and performance targets. What We're Looking For Successful candidates will be: Confident communicators with strong interpersonal skills. Comfortable engaging with a wide range of people and communities. Able to remain calm and professional when dealing with difficult or challenging situations. Passionate about improving community safety and wellbeing. Capable of working independently and as part of a team. Committed to delivering excellent customer service and positive outcomes for residents and businesses. Able to maintain accurate records and work within legislative and procedural frameworks. Experience in community safety, enforcement, security, policing, customer service, housing, youth engagement or a related field would be beneficial, although transferable skills and the right attitude are equally important. Why Join Us? At the City of Wolverhampton Council, you'll be part of a team dedicated to making a real difference to people's lives. You'll have opportunities for training, development and continuous professional growth while contributing to safer, stronger communities across the city. The Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. As a Corporate Parent, the Council is committed to providing the best possible care and support for children and young people in care and care leavers. Make a difference where it matters most. Apply today and help keep Wolverhampton a safe and welcoming city for everyone.
Aug 12, 2026
Seasonal
Community Safety Enforcement Officer 18.85 per hour Grade 6 6 Positions Available Locations: Wolverhampton City Centre (3 posts) and Bentley Bridge (3 posts) Help Keep Wolverhampton Safe We are looking for proactive, confident and community-focused individuals to join our Community Safety Team as Community Safety Enforcement Officers. This is an exciting opportunity to play a vital role in creating safer, more welcoming public spaces across Wolverhampton. You will be a visible presence in some of the city's busiest locations, engaging with residents, businesses and visitors, preventing anti-social behaviour and supporting community wellbeing. If you enjoy working with people, are confident handling challenging situations, and want to make a positive difference in your local community, we'd love to hear from you. Working Pattern This role operates on a 3-week rotating shift pattern , working 28 hours per week : Week 1 Wednesday to Friday 12:00pm to 7:00pm Week 2 Wednesday to Saturday 2:00pm to 9:00pm Week 3 Tuesday, Friday and Sunday 11:00am to 7:00pm About the Role As a Community Safety Enforcement Officer, you will provide a highly visible presence in areas vulnerable to anti-social behaviour, offering reassurance and support to local communities. You will engage positively with members of the public, retailers, partner agencies and community groups to deter anti-social behaviour, gather intelligence and help create safer environments. A key aspect of the role involves supporting and enforcing Public Space Protection Orders (PSPOs). Through education, engagement and enforcement, you will encourage compliance with these orders and take appropriate action where ongoing breaches occur, including issuing Community Protection Warnings, Community Protection Notices and Fixed Penalty Notices where necessary. Working closely with partners including the Police, Business Improvement Districts, local businesses and voluntary organisations, you will contribute directly to Wolverhampton's commitment to community safety. Key Responsibilities Conduct high-visibility patrols in key locations across the city. Engage with residents, businesses, visitors and community groups to provide reassurance and address concerns. Support the enforcement of Public Space Protection Orders across the city. Investigate reports of anti-social behaviour and use delegated enforcement powers where appropriate. Issue warnings, notices and Fixed Penalty Notices in line with legislation and Council procedures. Gather, prepare and present evidence to support enforcement action. Work in partnership with Police, Business Improvement Districts and other stakeholders to tackle anti-social behaviour. Signpost individuals, particularly young people, towards positive activities, services and support programmes. Manage conflict professionally and build positive relationships within the community. Deliver community safety advice and promote prevention initiatives. Support city-wide campaigns, operations and community safety projects. Maintain accurate records and ensure compliance with GDPR and data protection requirements. Contribute to service improvements and performance targets. What We're Looking For Successful candidates will be: Confident communicators with strong interpersonal skills. Comfortable engaging with a wide range of people and communities. Able to remain calm and professional when dealing with difficult or challenging situations. Passionate about improving community safety and wellbeing. Capable of working independently and as part of a team. Committed to delivering excellent customer service and positive outcomes for residents and businesses. Able to maintain accurate records and work within legislative and procedural frameworks. Experience in community safety, enforcement, security, policing, customer service, housing, youth engagement or a related field would be beneficial, although transferable skills and the right attitude are equally important. Why Join Us? At the City of Wolverhampton Council, you'll be part of a team dedicated to making a real difference to people's lives. You'll have opportunities for training, development and continuous professional growth while contributing to safer, stronger communities across the city. The Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. As a Corporate Parent, the Council is committed to providing the best possible care and support for children and young people in care and care leavers. Make a difference where it matters most. Apply today and help keep Wolverhampton a safe and welcoming city for everyone.
Town & Country Housing Group
Tunbridge Wells, Kent
Our Vacancy We are looking for a Customer Feedback and Information Apprentice to join our Customer Experience Team. This is an exciting opportunity to gain hands-on experience while completing a structured apprenticeship programme, developing valuable skills in complaint handling, investigation, customer communication and service improvement. Working closely with the Customer Feedback and Information Officer and wider team, you will help ensure customer feedback and complaints are managed effectively, fairly and in line with regulatory requirements. This role is ideal for someone who is passionate about delivering excellent customer service, enjoys working with people and wants to contribute to creating positive outcomes for residents while supporting a culture that is respectful, empathetic and inclusive. What you'll do As a Customer Feedback and Information Apprentice, you will support the day-to-day administration and coordination of customer complaints and feedback, helping to ensure every customer receives a professional, empathetic and resolution-focused service. You will assist with monitoring complaint cases, maintaining accurate records, checking correspondence, and communicating with customers by phone and email. Working alongside experienced colleagues, you will develop your ability to investigate complaints, analyse customer feedback, identify service improvement opportunities and understand the regulatory requirements that shape complaints handling. You will also support reporting activities, contribute to audits and quality assurance processes, and work collaboratively with teams across the organisation to ensure residents' voices are heard and used to improve services. Through practical experience, training and coaching, you will build the skills, confidence and knowledge needed for a successful career in customer experience and service delivery. Why join us When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included and empowered. What we offer Salary of 24,479 Business Administration Apprentice Contributory pension scheme up to 10% matched contributions Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Enhanced maternity, paternity, and shared parental leave provision Flexible benefits scheme, including family friendly benefits and access to a discount portal Annual flu vaccinations Please read before applying: You must have the right to work in the UK; we are unable to provide a visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. Eligibility Criteria: To be eligible for apprenticeship funding you must meet the following eligibility criteria: You must have been a resident in the UK, or EEA, Switzerland, or Gibraltar if you are an EEA national with pre-settled status in the EUSS, for at least the previous three years (you will be asked to provide evidence of this) You must not hold a qualification at the same level or higher in the same subject You will need to be 18 or older at the start of the apprenticeship If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role. As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Aug 12, 2026
Full time
Our Vacancy We are looking for a Customer Feedback and Information Apprentice to join our Customer Experience Team. This is an exciting opportunity to gain hands-on experience while completing a structured apprenticeship programme, developing valuable skills in complaint handling, investigation, customer communication and service improvement. Working closely with the Customer Feedback and Information Officer and wider team, you will help ensure customer feedback and complaints are managed effectively, fairly and in line with regulatory requirements. This role is ideal for someone who is passionate about delivering excellent customer service, enjoys working with people and wants to contribute to creating positive outcomes for residents while supporting a culture that is respectful, empathetic and inclusive. What you'll do As a Customer Feedback and Information Apprentice, you will support the day-to-day administration and coordination of customer complaints and feedback, helping to ensure every customer receives a professional, empathetic and resolution-focused service. You will assist with monitoring complaint cases, maintaining accurate records, checking correspondence, and communicating with customers by phone and email. Working alongside experienced colleagues, you will develop your ability to investigate complaints, analyse customer feedback, identify service improvement opportunities and understand the regulatory requirements that shape complaints handling. You will also support reporting activities, contribute to audits and quality assurance processes, and work collaboratively with teams across the organisation to ensure residents' voices are heard and used to improve services. Through practical experience, training and coaching, you will build the skills, confidence and knowledge needed for a successful career in customer experience and service delivery. Why join us When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included and empowered. What we offer Salary of 24,479 Business Administration Apprentice Contributory pension scheme up to 10% matched contributions Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Enhanced maternity, paternity, and shared parental leave provision Flexible benefits scheme, including family friendly benefits and access to a discount portal Annual flu vaccinations Please read before applying: You must have the right to work in the UK; we are unable to provide a visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. Eligibility Criteria: To be eligible for apprenticeship funding you must meet the following eligibility criteria: You must have been a resident in the UK, or EEA, Switzerland, or Gibraltar if you are an EEA national with pre-settled status in the EUSS, for at least the previous three years (you will be asked to provide evidence of this) You must not hold a qualification at the same level or higher in the same subject You will need to be 18 or older at the start of the apprenticeship If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role. As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Aug 12, 2026
Full time
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Service Manager - Quality Assurance & Safeguarding Hybrid working: Minimum 3 days per week on site 2 days remote working Contract Interim Assignment 12-week contract 37 hours per week Inside IR35 Start date: 31st August 2026 Day Rate PAYE: £356.46 per day Umbrella: £468.76 per day The Role We are recruiting for an experienced Service Manager to lead Quality Assurance and Safeguarding within a Children's Services setting. You will provide leadership, support and challenge across safeguarding practice, ensuring high standards are maintained and positive outcomes are achieved for children and young people. This is a key leadership role with responsibility for quality assurance, audit activity and statutory safeguarding processes. Key Responsibilities Lead and manage a team of Independent Child Protection Chairs and Independent Reviewing Officers. Oversee child protection processes and ensure statutory requirements are met. Drive a culture of continuous improvement and professional excellence. Lead quality assurance and audit programmes across Children's Services. Identify good practice, risks and areas requiring improvement through audit activity. Provide challenge and support to operational teams to improve outcomes. Produce meaningful analysis and recommendations from audit findings. Support service development through learning, performance monitoring and quality assurance. Promote effective safeguarding practice across services and partner agencies. Essential Requirements Degree in Social Work or equivalent qualification. Significant experience within Children's Services. Detailed knowledge of safeguarding and child protection legislation. Strong understanding of statutory responsibilities relating to children and young people. Experience leading quality assurance and audit functions. Experience managing safeguarding and child protection processes. Proven leadership and team management experience. Ability to drive service improvement through support, challenge and performance review. Understanding of the wider political, social and economic factors affecting Children's Services. Key Skills Leadership and people management. Quality assurance and auditing. Performance management. Safeguarding expertise. Strategic thinking. Stakeholder management. Excellent communication skills. Report writing and analysis. Problem solving and decision making. Ideal Candidate You will be an experienced Social Work leader with a strong safeguarding background and a track record of leading quality assurance activity within Children's Services. You will be comfortable providing both support and challenge, using data, audits and performance information to improve practice and outcomes for children and families. If this is the job for you please apply now!
Aug 12, 2026
Full time
Service Manager - Quality Assurance & Safeguarding Hybrid working: Minimum 3 days per week on site 2 days remote working Contract Interim Assignment 12-week contract 37 hours per week Inside IR35 Start date: 31st August 2026 Day Rate PAYE: £356.46 per day Umbrella: £468.76 per day The Role We are recruiting for an experienced Service Manager to lead Quality Assurance and Safeguarding within a Children's Services setting. You will provide leadership, support and challenge across safeguarding practice, ensuring high standards are maintained and positive outcomes are achieved for children and young people. This is a key leadership role with responsibility for quality assurance, audit activity and statutory safeguarding processes. Key Responsibilities Lead and manage a team of Independent Child Protection Chairs and Independent Reviewing Officers. Oversee child protection processes and ensure statutory requirements are met. Drive a culture of continuous improvement and professional excellence. Lead quality assurance and audit programmes across Children's Services. Identify good practice, risks and areas requiring improvement through audit activity. Provide challenge and support to operational teams to improve outcomes. Produce meaningful analysis and recommendations from audit findings. Support service development through learning, performance monitoring and quality assurance. Promote effective safeguarding practice across services and partner agencies. Essential Requirements Degree in Social Work or equivalent qualification. Significant experience within Children's Services. Detailed knowledge of safeguarding and child protection legislation. Strong understanding of statutory responsibilities relating to children and young people. Experience leading quality assurance and audit functions. Experience managing safeguarding and child protection processes. Proven leadership and team management experience. Ability to drive service improvement through support, challenge and performance review. Understanding of the wider political, social and economic factors affecting Children's Services. Key Skills Leadership and people management. Quality assurance and auditing. Performance management. Safeguarding expertise. Strategic thinking. Stakeholder management. Excellent communication skills. Report writing and analysis. Problem solving and decision making. Ideal Candidate You will be an experienced Social Work leader with a strong safeguarding background and a track record of leading quality assurance activity within Children's Services. You will be comfortable providing both support and challenge, using data, audits and performance information to improve practice and outcomes for children and families. If this is the job for you please apply now!
Security Officer Location: Edinburgh, EH5 Rate of pay: 13.61 per hour ( 29,724) Shift pattern: 4 on / 4 off: 4 days (Apply online only , 4 off. 4 nights (Apply online only , 4 off. This is an opportunity to join a professional security team in Edinburgh. The role will see you working a mix of days, nights & weekends on a rota basis. You will be a part of a skilled team providing a dedicated security service. If you are a customer focused security officer, please apply. Essential criteria: SIA license holder Happy working a mixture of days, nights & weekends on a rota basis. Due to site requirements, candidates must hold a UK passport, and have lived continuously in the UK for the past 5 years Duties to include: Meeting and greeting visitors and staff to the site Access / Egress security control Issuing visitor passes Regular site security officer patrols Gatehouse duties You will respond to fire alarm activations, security incidents and emergencies. Provide friendly customer service to members of staff and visitors Complete security incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Other general security officer duties when required Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Management Security Guarding - Management & Operations Security Guarding - SIA licensed Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Aug 12, 2026
Full time
Security Officer Location: Edinburgh, EH5 Rate of pay: 13.61 per hour ( 29,724) Shift pattern: 4 on / 4 off: 4 days (Apply online only , 4 off. 4 nights (Apply online only , 4 off. This is an opportunity to join a professional security team in Edinburgh. The role will see you working a mix of days, nights & weekends on a rota basis. You will be a part of a skilled team providing a dedicated security service. If you are a customer focused security officer, please apply. Essential criteria: SIA license holder Happy working a mixture of days, nights & weekends on a rota basis. Due to site requirements, candidates must hold a UK passport, and have lived continuously in the UK for the past 5 years Duties to include: Meeting and greeting visitors and staff to the site Access / Egress security control Issuing visitor passes Regular site security officer patrols Gatehouse duties You will respond to fire alarm activations, security incidents and emergencies. Provide friendly customer service to members of staff and visitors Complete security incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Other general security officer duties when required Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Management Security Guarding - Management & Operations Security Guarding - SIA licensed Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Security Officer Location: Glenrothes Rate of pay: 13.45 per hour ( 39,166) Shift pattern: 56 hours per week on average - 3 days, 3 nights 3 off (Apply online only) / (Apply online only This is an opportunity to join a professional security team in Edinburgh. The role will see you working a mix of days, nights & weekends on a rota basis. You will be a part of a skilled team providing a dedicated security service. If you are a customer focused security officer, please apply. Essential criteria: SIA license holder Happy working a mixture of days, nights & weekends on a rota basis. Due to site requirements, candidates must hold a UK passport, and have lived continuously in the UK for the past 5 years Duties to include: Meeting and greeting visitors and staff to the site Access / Egress security control Issuing visitor passes Regular site security officer patrols Gatehouse duties You will respond to fire alarm activations, security incidents and emergencies. Provide friendly customer service to members of staff and visitors Complete security incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Other general security officer duties when required Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Management Security Guarding - Management & Operations Security Guarding - SIA licensed Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Aug 12, 2026
Full time
Security Officer Location: Glenrothes Rate of pay: 13.45 per hour ( 39,166) Shift pattern: 56 hours per week on average - 3 days, 3 nights 3 off (Apply online only) / (Apply online only This is an opportunity to join a professional security team in Edinburgh. The role will see you working a mix of days, nights & weekends on a rota basis. You will be a part of a skilled team providing a dedicated security service. If you are a customer focused security officer, please apply. Essential criteria: SIA license holder Happy working a mixture of days, nights & weekends on a rota basis. Due to site requirements, candidates must hold a UK passport, and have lived continuously in the UK for the past 5 years Duties to include: Meeting and greeting visitors and staff to the site Access / Egress security control Issuing visitor passes Regular site security officer patrols Gatehouse duties You will respond to fire alarm activations, security incidents and emergencies. Provide friendly customer service to members of staff and visitors Complete security incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Other general security officer duties when required Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Management Security Guarding - Management & Operations Security Guarding - SIA licensed Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose You will be responsible to recruit and enrol learners onto Study Programmes and Supported Internships. You will be required to maintain a presence with referral partners across the identified region and drive referrals through selling the provision to the local networks, referral partners and schools. Please note this is a one year fixed-term contract Download the Job Description for full details. Location: You will be based in London Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Opportunity to request flexible working from day one Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) Shaw Trust reserve the right to close this vacancy early if sufficient applications are received. ShawIND1
Aug 11, 2026
Full time
Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose You will be responsible to recruit and enrol learners onto Study Programmes and Supported Internships. You will be required to maintain a presence with referral partners across the identified region and drive referrals through selling the provision to the local networks, referral partners and schools. Please note this is a one year fixed-term contract Download the Job Description for full details. Location: You will be based in London Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Opportunity to request flexible working from day one Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) Shaw Trust reserve the right to close this vacancy early if sufficient applications are received. ShawIND1
Air Personnel are delighted to support their client for the role of Head of FBO Aviation Security based at Glasgow. We are seeking an experienced and driven Head of FBO Secruity to take ownership of aviation security operations across our Fixed Base Operation (FBO) sites in Glasgow and Jersey. This is a pivotal role responsible for the operational delivery, training, compliance, and strategic development of our aviation security (AVSEC) function. You will ensure full compliance with the UK National Aviation Security Programme (NASP), oversee the implementation and continuous improvement of our Aviation Security Programme, and act as the primary point of contact for AVSEC matters with key regulatory and operational stakeholders including the CAA, Ports of Jersey, and AGS Ltd. This is an exciting opportunity to lead a growing security programme and influence best practice, training, and quality assurance across our network, while contributing to Aviation s high standards in service delivery and regulatory compliance. Responsibilities: Responsible for managing and coordinating Aviation FBO AVSEC operational activities, maintaining compliance with the UK NASP Providing AVSEC certified training across the network (Glasgow and Jersey) delivering the relevant modules for GSO and GSS certification Ensuring adherence to existing standard operating procedures (SOPs) as contained in the Aviation Security Program (ASP) and make amendments to these SOPs as required due to operational / regulatory changes Ensuring compliance with the UK NASP through robust quality assurance practices currently in place as well as performing audits of activities as they relate to the relevant chapters of the NASP Owning the relationship and stakeholder engagement (as it relates to AVSEC) with the CAA, Ports of Jersey and AGS Ltd Principal Accountabilities: To ensure all AVSEC activities, procedures and policies are carried out in accordance with the latest CAA regulations and ensure compliance Maintenance of the Aviation Airport Security Program (ASP) and ensure officers adhere to SOP s, appearance standards and expected behaviours Advise and guide the team to maximise co-operation leading to enhanced efficiency and effectiveness of the operation Lead and work together with other departments to ensure our customers receive a high standard of service Maintain robust systems to ensure; All paperwork and administrative duties are completed and audited in a timely manner and relevant information is forwarded where appropriate Compliance with all CAA, and HSE procedures, keeping fully updated with changes to procedures or new procedures Consistence of operational performance, by reviewing, revising, implementing practices and liaising with FBO staff Oversight and assurance program to be maintained Ongoing compliance and competence of FBO staff (as they relate to security) Amendments Standard Operating Procedure for Security as required Skills, Qualifications and Experience required: Essential: Experience in working within a regulated aviation security environment and a managerial level providing tactical and operational support to a diverse team of operators who manage various operations across a spectrum of internal and external stakeholders Familiar with both Aviation Security and Aviation Safety legislation and best practises Ability to create workable plans for the wider team to deliver on Able to deliver a 5-star service to both internal and external stakeholders Willingness to be flexible to meet the demands of both the operation and our clients Able to support and guide a team during times of high stress situations whilst dealing with multiple operational situations Confident communicator able to tailor the message tone and method depending on the audience Hold (or has held) an Aviation Security Managers (ASM) Certificate Desirable: Level 3 Award in Education and Training Recognition of firearms and explosives (RFX) Additional Information: Our checks include: A Criminal Record Check, 5 years employment history and Counter Terrorism Check. You will also be required to attend a face-to-face interview appointment where certain assessments will take place Due to the nature of our security checks. we are unable to consider any applications from candidates who have not lived in the UK for the last 3 years If you would like further information please apply with your CV
Aug 11, 2026
Full time
Air Personnel are delighted to support their client for the role of Head of FBO Aviation Security based at Glasgow. We are seeking an experienced and driven Head of FBO Secruity to take ownership of aviation security operations across our Fixed Base Operation (FBO) sites in Glasgow and Jersey. This is a pivotal role responsible for the operational delivery, training, compliance, and strategic development of our aviation security (AVSEC) function. You will ensure full compliance with the UK National Aviation Security Programme (NASP), oversee the implementation and continuous improvement of our Aviation Security Programme, and act as the primary point of contact for AVSEC matters with key regulatory and operational stakeholders including the CAA, Ports of Jersey, and AGS Ltd. This is an exciting opportunity to lead a growing security programme and influence best practice, training, and quality assurance across our network, while contributing to Aviation s high standards in service delivery and regulatory compliance. Responsibilities: Responsible for managing and coordinating Aviation FBO AVSEC operational activities, maintaining compliance with the UK NASP Providing AVSEC certified training across the network (Glasgow and Jersey) delivering the relevant modules for GSO and GSS certification Ensuring adherence to existing standard operating procedures (SOPs) as contained in the Aviation Security Program (ASP) and make amendments to these SOPs as required due to operational / regulatory changes Ensuring compliance with the UK NASP through robust quality assurance practices currently in place as well as performing audits of activities as they relate to the relevant chapters of the NASP Owning the relationship and stakeholder engagement (as it relates to AVSEC) with the CAA, Ports of Jersey and AGS Ltd Principal Accountabilities: To ensure all AVSEC activities, procedures and policies are carried out in accordance with the latest CAA regulations and ensure compliance Maintenance of the Aviation Airport Security Program (ASP) and ensure officers adhere to SOP s, appearance standards and expected behaviours Advise and guide the team to maximise co-operation leading to enhanced efficiency and effectiveness of the operation Lead and work together with other departments to ensure our customers receive a high standard of service Maintain robust systems to ensure; All paperwork and administrative duties are completed and audited in a timely manner and relevant information is forwarded where appropriate Compliance with all CAA, and HSE procedures, keeping fully updated with changes to procedures or new procedures Consistence of operational performance, by reviewing, revising, implementing practices and liaising with FBO staff Oversight and assurance program to be maintained Ongoing compliance and competence of FBO staff (as they relate to security) Amendments Standard Operating Procedure for Security as required Skills, Qualifications and Experience required: Essential: Experience in working within a regulated aviation security environment and a managerial level providing tactical and operational support to a diverse team of operators who manage various operations across a spectrum of internal and external stakeholders Familiar with both Aviation Security and Aviation Safety legislation and best practises Ability to create workable plans for the wider team to deliver on Able to deliver a 5-star service to both internal and external stakeholders Willingness to be flexible to meet the demands of both the operation and our clients Able to support and guide a team during times of high stress situations whilst dealing with multiple operational situations Confident communicator able to tailor the message tone and method depending on the audience Hold (or has held) an Aviation Security Managers (ASM) Certificate Desirable: Level 3 Award in Education and Training Recognition of firearms and explosives (RFX) Additional Information: Our checks include: A Criminal Record Check, 5 years employment history and Counter Terrorism Check. You will also be required to attend a face-to-face interview appointment where certain assessments will take place Due to the nature of our security checks. we are unable to consider any applications from candidates who have not lived in the UK for the last 3 years If you would like further information please apply with your CV
Residential Security Officer (RST) Location: near Ascot, Berkshire Rate of pay: 18 per hour. Circa 40k + overtime opportunities Shift Pattern: Days, Nights & Weekends. Permanent / Full time. Self-employment is not offered. This role presents a great opportunity to join a professional residential security team near Ascot, Berkshire. If you have first class customer service skills with prior security experience this could the role for you. Applicants should hold a SIA license and have their own transport in order to reach the site. There is no accommodation offered with this role. Essential criteria: SIA license holder Have your own transport (unless you live close to the area and can reliably commute) Well presented with excellent communication skills Happy working a mix of days, nights and weekends Applicants should have strong prior experience in the security sector or military. Duties to include: Meeting and greeting visitors to the site in a polite and customer focused manner Manage access control to the site Front of house duties Issuing passes to visitors and staff members Internal and external patrols Operation of CCTV and access control systems Produce accurate and comprehensive incident reports Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Work as part of a customer focused team Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Electronic Security
Aug 11, 2026
Full time
Residential Security Officer (RST) Location: near Ascot, Berkshire Rate of pay: 18 per hour. Circa 40k + overtime opportunities Shift Pattern: Days, Nights & Weekends. Permanent / Full time. Self-employment is not offered. This role presents a great opportunity to join a professional residential security team near Ascot, Berkshire. If you have first class customer service skills with prior security experience this could the role for you. Applicants should hold a SIA license and have their own transport in order to reach the site. There is no accommodation offered with this role. Essential criteria: SIA license holder Have your own transport (unless you live close to the area and can reliably commute) Well presented with excellent communication skills Happy working a mix of days, nights and weekends Applicants should have strong prior experience in the security sector or military. Duties to include: Meeting and greeting visitors to the site in a polite and customer focused manner Manage access control to the site Front of house duties Issuing passes to visitors and staff members Internal and external patrols Operation of CCTV and access control systems Produce accurate and comprehensive incident reports Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Work as part of a customer focused team Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Electronic Security
ASU London are seeking a Student Administration Officer to deliver accurate, timely and compliant student administration across the academic lifecycle. Student Administration Officer Salary: £40,000 per annum Hours: Full Time Contract: Permanent Location: Central London (Hybrid Working) About Us ASU London is an independent, UK-accredited provider of higher education focused on delivering world-class opportunities to students who are seeking a practical, future-ready education, drawing on curriculum from one of the world s top universities, Arizona State University. About the Role Could you deliver accurate, timely and compliant student administration across the academic lifecycle, supporting assessment, progression, awards and regulatory reporting through high-quality student record management? Main Responsibilities Student Academic Lifecycle Create, maintain and update student records within the student records system, ensuring accuracy and completeness (including changes regarding programmes, modules, interruptions, withdrawals, visas, finances). Manage student academic administrative processes such as enrolment, registration, module selection, assessments, external examination, progression, award and graduation. Implement approved decisions relating to assessment outcomes, progression and awards. Monitor student progress through report generation, for example student attendance and engagement, access and participation. Academic Administration, Quality and Governance Administer Assessment Boards and related assessment processes, including agenda and minutes preparation, results processing and implementation of decisions. Produce and verify official documentation such as transcripts, award letters and certificates. Provide secretariat support to academic and regulatory committees as required. Administer quality assurance processes (e.g. annual monitoring, external examiner workflows, PSRB documentation) in line with approved policy. Manage the administration of academic integrity cases and assessment-related appeals. Compliance and Data Prepare and quality-check student data for statutory and regulatory returns (e.g. HESA, OfS) and internal reporting. Monitor student records for compliance with Student Finance, UKVI, fee liability and institutional scholarship requirements. Ensure accurate records of student contractual and status information in the student record system. Ensure accurate maintenance of students records in line with CMA expectations. What We're Looking For Essential: Experience working in a higher education administrative function (e.g. Registry). Familiarity with academic regulations and student lifecycle processes. Minimum one year s experience using the EBS student record system with extensive knowledge of designing, building and running reports, and ability to train and direct colleagues in the functionality and usage of EBS. High attention to detail and accuracy in data handling and processing. Good organisational skills and ability to meet deadlines. Proficient in IT systems and Microsoft Office. Desirable: A degree or relevant qualification. Experience of supporting academic committees. Understanding of equality, diversity, and inclusion in a higher education context. Closing date for applications: Monday 17th August 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our online portal to complete your application for this position. This role is exempt from the Rehabilitation of Offenders Act 1974. In addition, you are required to submit to a Disclosure and Barring Service (DBS) check. No agencies please.
Aug 11, 2026
Full time
ASU London are seeking a Student Administration Officer to deliver accurate, timely and compliant student administration across the academic lifecycle. Student Administration Officer Salary: £40,000 per annum Hours: Full Time Contract: Permanent Location: Central London (Hybrid Working) About Us ASU London is an independent, UK-accredited provider of higher education focused on delivering world-class opportunities to students who are seeking a practical, future-ready education, drawing on curriculum from one of the world s top universities, Arizona State University. About the Role Could you deliver accurate, timely and compliant student administration across the academic lifecycle, supporting assessment, progression, awards and regulatory reporting through high-quality student record management? Main Responsibilities Student Academic Lifecycle Create, maintain and update student records within the student records system, ensuring accuracy and completeness (including changes regarding programmes, modules, interruptions, withdrawals, visas, finances). Manage student academic administrative processes such as enrolment, registration, module selection, assessments, external examination, progression, award and graduation. Implement approved decisions relating to assessment outcomes, progression and awards. Monitor student progress through report generation, for example student attendance and engagement, access and participation. Academic Administration, Quality and Governance Administer Assessment Boards and related assessment processes, including agenda and minutes preparation, results processing and implementation of decisions. Produce and verify official documentation such as transcripts, award letters and certificates. Provide secretariat support to academic and regulatory committees as required. Administer quality assurance processes (e.g. annual monitoring, external examiner workflows, PSRB documentation) in line with approved policy. Manage the administration of academic integrity cases and assessment-related appeals. Compliance and Data Prepare and quality-check student data for statutory and regulatory returns (e.g. HESA, OfS) and internal reporting. Monitor student records for compliance with Student Finance, UKVI, fee liability and institutional scholarship requirements. Ensure accurate records of student contractual and status information in the student record system. Ensure accurate maintenance of students records in line with CMA expectations. What We're Looking For Essential: Experience working in a higher education administrative function (e.g. Registry). Familiarity with academic regulations and student lifecycle processes. Minimum one year s experience using the EBS student record system with extensive knowledge of designing, building and running reports, and ability to train and direct colleagues in the functionality and usage of EBS. High attention to detail and accuracy in data handling and processing. Good organisational skills and ability to meet deadlines. Proficient in IT systems and Microsoft Office. Desirable: A degree or relevant qualification. Experience of supporting academic committees. Understanding of equality, diversity, and inclusion in a higher education context. Closing date for applications: Monday 17th August 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our online portal to complete your application for this position. This role is exempt from the Rehabilitation of Offenders Act 1974. In addition, you are required to submit to a Disclosure and Barring Service (DBS) check. No agencies please.
Fundraiser Do you have fundraising, sales, customer service, hospitality, retail, events or experience in another public-facing role We are looking for a passionate individual to build meaningful relationships with patients and their families, Hospital staff and the wider public. Don't worry if you're new to this, the team will provide comprehensive training to equip you with all the knowledge you need. Your enthusiasm is the most important thing! Position: Engagement Fundraiser Location: Cambridge, Biomedical Campus Salary: £26,000 to £28,000 per annum, pro-rata (depending on skills and experience) Hours: 2 x part time roles as part of a job share (18.75 hours per week) or 1 x full-time role (37.5 hours per week) Contract: Fixed Term 9-12 months Closing Date: Sunday, 23rd August 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role This role is about more than raising funds. You will help people feel connected to a hospital that matters deeply to the community, showing how their support can make excellent care even better. Every conversation should be warm, honest and supporter-centred. You will support the face-to-face fundraising activity by recruiting and welcoming new regular givers, encouraging consent for future communications, and ensuring an excellent supporter experience from the first interaction. In this role, you will help grow long-term, sustainable income while keeping supporters at the heart of everything the charity does. You will be confident, resilient and enthusiastic, able to work towards targets while acting with integrity at all times. Main areas of responsibility include Supporter engagement Fundraising Public representation Targets, quality and reporting Compliance and supporter care Team contribution About You We are looking for someone who has the passion and personality to build lasting relationships. You will have: Experience in fundraising, sales, customer service, hospitality, retail, events or another public-facing role. Excellent communication and interpersonal skills, with confidence speaking to a wide range of people. A warm, friendly and positive approach, with the ability to build rapport quickly. Resilience, self-motivation and the confidence to approach members of the public. Comfortable working towards agreed targets while maintaining high standards of supporter care. Strong attention to detail, particularly when capturing supporter information. Good organisational skills and the ability to work independently in different locations. A good team player who is willing to share learning and support colleagues. Empathy and a passion and enthusiasm for the work of ACT. Commitment to acting with integrity and following fundraising compliance requirements. Willingness to work in person, on site and at approved fundraising venues, including some outdoor or event-based activity. A Driving Licence or access to a car/transportation Full training will be provided, you just need to bring the enthusiasm and passion! We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Fundraiser, Fundraising, Fundraising Officer, Sales, Sales Executive, Customer Service, Customer Service Agent, Retail, Hospitality, Front of House, Events Officer, Event Coordinator, Account Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Aug 11, 2026
Contractor
Fundraiser Do you have fundraising, sales, customer service, hospitality, retail, events or experience in another public-facing role We are looking for a passionate individual to build meaningful relationships with patients and their families, Hospital staff and the wider public. Don't worry if you're new to this, the team will provide comprehensive training to equip you with all the knowledge you need. Your enthusiasm is the most important thing! Position: Engagement Fundraiser Location: Cambridge, Biomedical Campus Salary: £26,000 to £28,000 per annum, pro-rata (depending on skills and experience) Hours: 2 x part time roles as part of a job share (18.75 hours per week) or 1 x full-time role (37.5 hours per week) Contract: Fixed Term 9-12 months Closing Date: Sunday, 23rd August 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role This role is about more than raising funds. You will help people feel connected to a hospital that matters deeply to the community, showing how their support can make excellent care even better. Every conversation should be warm, honest and supporter-centred. You will support the face-to-face fundraising activity by recruiting and welcoming new regular givers, encouraging consent for future communications, and ensuring an excellent supporter experience from the first interaction. In this role, you will help grow long-term, sustainable income while keeping supporters at the heart of everything the charity does. You will be confident, resilient and enthusiastic, able to work towards targets while acting with integrity at all times. Main areas of responsibility include Supporter engagement Fundraising Public representation Targets, quality and reporting Compliance and supporter care Team contribution About You We are looking for someone who has the passion and personality to build lasting relationships. You will have: Experience in fundraising, sales, customer service, hospitality, retail, events or another public-facing role. Excellent communication and interpersonal skills, with confidence speaking to a wide range of people. A warm, friendly and positive approach, with the ability to build rapport quickly. Resilience, self-motivation and the confidence to approach members of the public. Comfortable working towards agreed targets while maintaining high standards of supporter care. Strong attention to detail, particularly when capturing supporter information. Good organisational skills and the ability to work independently in different locations. A good team player who is willing to share learning and support colleagues. Empathy and a passion and enthusiasm for the work of ACT. Commitment to acting with integrity and following fundraising compliance requirements. Willingness to work in person, on site and at approved fundraising venues, including some outdoor or event-based activity. A Driving Licence or access to a car/transportation Full training will be provided, you just need to bring the enthusiasm and passion! We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Fundraiser, Fundraising, Fundraising Officer, Sales, Sales Executive, Customer Service, Customer Service Agent, Retail, Hospitality, Front of House, Events Officer, Event Coordinator, Account Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
The Company Lab 1 is a fast-growing cybersecurity startup, which identifies and interprets exposed data on behalf of our clients. Lab 1's AI SaaS platform analyses the full corpus of exposed corporate data in near real time, providing customers with the assurance that they'll know the unknown and reducing the risk, cost and anxiety associated with exposed data across complex supply chains. Salary is industry competitive (dependent on skills and experience), after a qualifying period you may be eligible for a share in the company through an options grant. The Role Using the power of AI and Machine Learning, we deliver compromised data intelligence on any company within any supply chain. The data that powers those insights, a vast, messy, constantly changing corpus of exposed and compromised information, is the heart of our product. We are hiring a Senior Data Engineer to own and evolve the pipelines and data platform that turn raw exposed data into reliable, queryable intelligence. You will design, build and operate the batch and streaming systems that ingest, transform, model and serve data at scale, feeding our analytics, our ML models and our customer-facing platform. You will be the go-to expert for how data moves through Lab 1, working closely with founders, platform and software engineers in a small, friendly, international team. We are looking for a versatile and proactive engineer who cares deeply about data quality, correctness and scale. Your primary focus will be owning our data pipelines end to end, while also working alongside our ML efforts on the early stages of the training pipeline (data cleaning and feature engineering) to make sure our models are built on trustworthy, well-structured data As a core member of the engineering team, your mission will be to make our data trustworthy, timely and easy to build on.You will spend your time understanding how the team and our models consume data, architecting robust pipelines, and delivering clean, well-modelled datasets that let us ship high-quality intelligence faster and more safely. Your work will be the foundation that enables us to solve some of our most interesting, urgent, and taxing problems. You will report to the Chief Data Officer. Required demonstrable experience in: Designing, building and operating production data pipelines end to end, across both batch and streaming Strong Python for data engineering, including hands-on PySpark at scale (AWS EMR) Strong SQL modelling, transforming and querying large datasets Streaming data with Kafka Ingesting large, heterogeneous, unclean data from many sources and making it reliable Lakehouse and data warehousing patterns: Apache Iceberg, Athena, S3, columnar formats (ORC) Workflow orchestration with Airflow Search and indexing with OpenSearch Infrastructure as Code, specifically Terraform Managing core AWS services Building and maintaining CI/CD pipelines, ideally with GitHub Actions Data quality, observability, lineage and cost awareness through effective monitoring Supporting ML/AI workflows through data cleaning and feature engineering for training pipelines We primarily work with: Python (Poetry, migrating to uv) PySpark on AWS EMR SQL Kafka Athena + S3 / Apache Iceberg (ORC) OpenSearch Airflow AWS Terraform GitHub Actions Docker We are interested in candidates who value: Team working Delivering measurable high quality software Keeping sight of the big picture Friendly technical discussions and whiteboarding This is a great opportunity to join a fast growing company at an early stage and make a significant contribution. The role will be remunerated through a salary and, after a qualifying period, you will be granted a meaningful share in the company through an options grant. Candidates must have the right to work in the United Kingdom. The role is remote first with occasional in-person meetings in London (or Norwich). Benefits 1. Company pension 2. Company options scheme
Aug 11, 2026
Full time
The Company Lab 1 is a fast-growing cybersecurity startup, which identifies and interprets exposed data on behalf of our clients. Lab 1's AI SaaS platform analyses the full corpus of exposed corporate data in near real time, providing customers with the assurance that they'll know the unknown and reducing the risk, cost and anxiety associated with exposed data across complex supply chains. Salary is industry competitive (dependent on skills and experience), after a qualifying period you may be eligible for a share in the company through an options grant. The Role Using the power of AI and Machine Learning, we deliver compromised data intelligence on any company within any supply chain. The data that powers those insights, a vast, messy, constantly changing corpus of exposed and compromised information, is the heart of our product. We are hiring a Senior Data Engineer to own and evolve the pipelines and data platform that turn raw exposed data into reliable, queryable intelligence. You will design, build and operate the batch and streaming systems that ingest, transform, model and serve data at scale, feeding our analytics, our ML models and our customer-facing platform. You will be the go-to expert for how data moves through Lab 1, working closely with founders, platform and software engineers in a small, friendly, international team. We are looking for a versatile and proactive engineer who cares deeply about data quality, correctness and scale. Your primary focus will be owning our data pipelines end to end, while also working alongside our ML efforts on the early stages of the training pipeline (data cleaning and feature engineering) to make sure our models are built on trustworthy, well-structured data As a core member of the engineering team, your mission will be to make our data trustworthy, timely and easy to build on.You will spend your time understanding how the team and our models consume data, architecting robust pipelines, and delivering clean, well-modelled datasets that let us ship high-quality intelligence faster and more safely. Your work will be the foundation that enables us to solve some of our most interesting, urgent, and taxing problems. You will report to the Chief Data Officer. Required demonstrable experience in: Designing, building and operating production data pipelines end to end, across both batch and streaming Strong Python for data engineering, including hands-on PySpark at scale (AWS EMR) Strong SQL modelling, transforming and querying large datasets Streaming data with Kafka Ingesting large, heterogeneous, unclean data from many sources and making it reliable Lakehouse and data warehousing patterns: Apache Iceberg, Athena, S3, columnar formats (ORC) Workflow orchestration with Airflow Search and indexing with OpenSearch Infrastructure as Code, specifically Terraform Managing core AWS services Building and maintaining CI/CD pipelines, ideally with GitHub Actions Data quality, observability, lineage and cost awareness through effective monitoring Supporting ML/AI workflows through data cleaning and feature engineering for training pipelines We primarily work with: Python (Poetry, migrating to uv) PySpark on AWS EMR SQL Kafka Athena + S3 / Apache Iceberg (ORC) OpenSearch Airflow AWS Terraform GitHub Actions Docker We are interested in candidates who value: Team working Delivering measurable high quality software Keeping sight of the big picture Friendly technical discussions and whiteboarding This is a great opportunity to join a fast growing company at an early stage and make a significant contribution. The role will be remunerated through a salary and, after a qualifying period, you will be granted a meaningful share in the company through an options grant. Candidates must have the right to work in the United Kingdom. The role is remote first with occasional in-person meetings in London (or Norwich). Benefits 1. Company pension 2. Company options scheme
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 11, 2026
Full time
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Quality Systems Manager Location: Waterlooville Salary: £37,800 per annum Contract: 12-month fixed-term contract Hours: Monday to Friday, 09.00 to 17.00 - 40 hours per week Benefits: Pension scheme Enhanced DBS fully covered by our client and added to the Update Service Specialist and paid e-learning training Reward and recognition incentives Refer a Friend scheme - up to £1,000 Paid company events Cycle to Work scheme Healthcare cash plan worth up to £700, including dental and optical 24/7 Employee Assistance Programme Blue Light Card with over 13,000 discounts We are looking for an experienced and proactive Healthcare Quality Systems Manager to join our client's Central Support Office in Waterlooville. This is a fantastic opportunity for someone with a strong background in quality, governance, compliance or service improvement to play a key role in driving quality and continuous improvement across their care home group. What you'll bring as the Healthcare Quality Systems Manager: Significant experience managing Quality Management Systems within health, social care, healthcare or another regulated environment Experience designing and implementing quality assurance and governance frameworks Strong knowledge of audits, compliance, risk management and root cause analysis Experience producing assurance and governance reports for senior leadership and Boards Ability to analyse quality data and turn findings into effective improvement plans Level 5 qualification, or equivalent experience, in Health & Social Care, Quality Management, Healthcare Governance or Leadership (essential) Evidence of continuing professional development in quality, governance, compliance or service improvement Quality Improvement, Governance, Risk Management, Lean, Six Sigma or Auditor qualifications would be desirable What you'll be doing as the Healthcare Quality Systems Manager: Lead and continuously improve the organisation's Quality Management System Oversee audits, quality assurance, compliance reviews and governance processes Analyse quality, compliance, incident, safeguarding and performance data to identify risks and trends Provide quality and compliance reports, dashboards and KPI insights to senior leadership and the Board Support investigations, risk management, root cause analysis and improvement actions Lead quality system audits, regulatory reviews and governance meetings Support and develop the Quality Officer Drive a culture of quality, accountability and continuous improvement across the organisation This is a fantastic opportunity to join a well-established care organisation where you can make a real difference by supporting high standards of care, compliance and continuous improvement. Click 'Apply Now' to take the next step in your career. INDTTT
Aug 10, 2026
Contractor
Quality Systems Manager Location: Waterlooville Salary: £37,800 per annum Contract: 12-month fixed-term contract Hours: Monday to Friday, 09.00 to 17.00 - 40 hours per week Benefits: Pension scheme Enhanced DBS fully covered by our client and added to the Update Service Specialist and paid e-learning training Reward and recognition incentives Refer a Friend scheme - up to £1,000 Paid company events Cycle to Work scheme Healthcare cash plan worth up to £700, including dental and optical 24/7 Employee Assistance Programme Blue Light Card with over 13,000 discounts We are looking for an experienced and proactive Healthcare Quality Systems Manager to join our client's Central Support Office in Waterlooville. This is a fantastic opportunity for someone with a strong background in quality, governance, compliance or service improvement to play a key role in driving quality and continuous improvement across their care home group. What you'll bring as the Healthcare Quality Systems Manager: Significant experience managing Quality Management Systems within health, social care, healthcare or another regulated environment Experience designing and implementing quality assurance and governance frameworks Strong knowledge of audits, compliance, risk management and root cause analysis Experience producing assurance and governance reports for senior leadership and Boards Ability to analyse quality data and turn findings into effective improvement plans Level 5 qualification, or equivalent experience, in Health & Social Care, Quality Management, Healthcare Governance or Leadership (essential) Evidence of continuing professional development in quality, governance, compliance or service improvement Quality Improvement, Governance, Risk Management, Lean, Six Sigma or Auditor qualifications would be desirable What you'll be doing as the Healthcare Quality Systems Manager: Lead and continuously improve the organisation's Quality Management System Oversee audits, quality assurance, compliance reviews and governance processes Analyse quality, compliance, incident, safeguarding and performance data to identify risks and trends Provide quality and compliance reports, dashboards and KPI insights to senior leadership and the Board Support investigations, risk management, root cause analysis and improvement actions Lead quality system audits, regulatory reviews and governance meetings Support and develop the Quality Officer Drive a culture of quality, accountability and continuous improvement across the organisation This is a fantastic opportunity to join a well-established care organisation where you can make a real difference by supporting high standards of care, compliance and continuous improvement. Click 'Apply Now' to take the next step in your career. INDTTT
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Project & Program Support Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world's preeminent corporations and financial institutions. Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity. With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Role The Project Support Officer supports the PMO Manager, Programme Managers and Project Managers in the effective delivery, control and governance of IT projects and programmes across EMEA IT Services. The role helps ensure adherence to Norton Rose Fulbright delivery frameworks, maintains accurate portfolio information, supports project and governance reporting, and enables audit-ready project administration across the full project lifecycle. EMEA IT Services provides IT services to lawyers and business services teams across Europe, the Middle East and Asia and now Australia. The Project Office supports the delivery of change through project governance, reporting, financial administration, stage gate control, technical design governance and continuous improvement of PMO processes. The Project Support Officer plays a key coordination and quality assurance role within this environment. Key Responsibilities Delivery framework and governance support Support adherence to NRF project delivery frameworks, templates and governance standards. Maintain awareness of required project artefacts, including Project Briefs/PIDs, RAID logs, Gateway Checklists, Project Change Requests, closure documents and governance packs. Support the preparation, coordination and administration of Gate and Technical Design Authority (TDA) review activities. Ensure governance records, approvals, links, document versions and supporting evidence are complete, accurate and accessible. Portfolio reporting and data quality Maintain accurate and complete portfolio data, including project status, stage, milestones, Gate dates, TDA dates, project codes, SAP codes, Project Manager details and sponsor information. Use agreed master sources, including the Gates and TDA Schedule, as the single source of truth for milestone and governance date information. Update agreed artefacts promptly following confirmed changes, ensuring consistency across the Project List, Gates and TDA Schedule, Go Live Plan, SharePoint dates and reporting outputs. Support the production of regular and ad hoc PMO reports, including weekly IT leadership reporting and Change Programme Board highlight reports. Gate, TDA and meeting administration Coordinate Gate and TDA meetings, ensuring the correct attendees and approvers are invited, Meeting materials are accurate and circulated in good time, Approvals are tracked correctly, and follow-up actions are recorded and progressed to completion . Reporting, financial and administrative support Support the preparation of regular and one-off reports, presentations, slide packs and Excel-based reporting for senior management. Liaise with Project Managers, Programme Managers and delivery teams to gather accurate and timely reporting information. Support budget tracking, project finance administration, resource data tracking and reconciliation activities where required. Check numbers, codes, dates and supporting data against source information before submission or circulation. Continuous improvement and audit readiness Support continual improvement of PMO processes, templates, reporting routines and governance controls. Identify recurring issues and propose practical improvements to maintain or improve quality, consistency and efficiency. Support audit preparation, including ISO 27001 readiness, by ensuring project evidence and governance artefacts are complete, current and accessible. Maintain accurate records and evidence trails to support transparency, governance and management oversight. Expected standards of performance Key Skills and Experience Experience of supporting projects, programmes or a PMO environment, ideally within IT, legal, financial services, engineering or another professional services environment. Strong organisational skills with the ability to manage competing deadlines and prioritise effectively. High attention to detail and the ability to produce accurate, consistent and well-presented outputs. Strong written and verbal communication skills, with the confidence to work with project teams and senior stakeholders. Good working knowledge of Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams and SharePoint. Experience of AI tools, especially Microsoft Copilot, would be a distinct advantage. Qualified in project delivery frameworks such as PRINCE2, MSP or equivalent project and programme delivery methods is desirable. Numeracy and confidence working with project financial, resource and reporting data. Practical, collaborative and service-focused approach, with a willingness to improve processes and support colleagues. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer
Aug 10, 2026
Full time
Practice Group / Department: IT Regional - Project & Program Support Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world's preeminent corporations and financial institutions. Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity. With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Role The Project Support Officer supports the PMO Manager, Programme Managers and Project Managers in the effective delivery, control and governance of IT projects and programmes across EMEA IT Services. The role helps ensure adherence to Norton Rose Fulbright delivery frameworks, maintains accurate portfolio information, supports project and governance reporting, and enables audit-ready project administration across the full project lifecycle. EMEA IT Services provides IT services to lawyers and business services teams across Europe, the Middle East and Asia and now Australia. The Project Office supports the delivery of change through project governance, reporting, financial administration, stage gate control, technical design governance and continuous improvement of PMO processes. The Project Support Officer plays a key coordination and quality assurance role within this environment. Key Responsibilities Delivery framework and governance support Support adherence to NRF project delivery frameworks, templates and governance standards. Maintain awareness of required project artefacts, including Project Briefs/PIDs, RAID logs, Gateway Checklists, Project Change Requests, closure documents and governance packs. Support the preparation, coordination and administration of Gate and Technical Design Authority (TDA) review activities. Ensure governance records, approvals, links, document versions and supporting evidence are complete, accurate and accessible. Portfolio reporting and data quality Maintain accurate and complete portfolio data, including project status, stage, milestones, Gate dates, TDA dates, project codes, SAP codes, Project Manager details and sponsor information. Use agreed master sources, including the Gates and TDA Schedule, as the single source of truth for milestone and governance date information. Update agreed artefacts promptly following confirmed changes, ensuring consistency across the Project List, Gates and TDA Schedule, Go Live Plan, SharePoint dates and reporting outputs. Support the production of regular and ad hoc PMO reports, including weekly IT leadership reporting and Change Programme Board highlight reports. Gate, TDA and meeting administration Coordinate Gate and TDA meetings, ensuring the correct attendees and approvers are invited, Meeting materials are accurate and circulated in good time, Approvals are tracked correctly, and follow-up actions are recorded and progressed to completion . Reporting, financial and administrative support Support the preparation of regular and one-off reports, presentations, slide packs and Excel-based reporting for senior management. Liaise with Project Managers, Programme Managers and delivery teams to gather accurate and timely reporting information. Support budget tracking, project finance administration, resource data tracking and reconciliation activities where required. Check numbers, codes, dates and supporting data against source information before submission or circulation. Continuous improvement and audit readiness Support continual improvement of PMO processes, templates, reporting routines and governance controls. Identify recurring issues and propose practical improvements to maintain or improve quality, consistency and efficiency. Support audit preparation, including ISO 27001 readiness, by ensuring project evidence and governance artefacts are complete, current and accessible. Maintain accurate records and evidence trails to support transparency, governance and management oversight. Expected standards of performance Key Skills and Experience Experience of supporting projects, programmes or a PMO environment, ideally within IT, legal, financial services, engineering or another professional services environment. Strong organisational skills with the ability to manage competing deadlines and prioritise effectively. High attention to detail and the ability to produce accurate, consistent and well-presented outputs. Strong written and verbal communication skills, with the confidence to work with project teams and senior stakeholders. Good working knowledge of Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams and SharePoint. Experience of AI tools, especially Microsoft Copilot, would be a distinct advantage. Qualified in project delivery frameworks such as PRINCE2, MSP or equivalent project and programme delivery methods is desirable. Numeracy and confidence working with project financial, resource and reporting data. Practical, collaborative and service-focused approach, with a willingness to improve processes and support colleagues. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer
Salary is competitive and commensurate with experience, plus a 14.5% pension contribution and a relocation package where applicable. Shape the future of information security for one of the world's most important organisations supporting biomedical research. At UK Biobank, information security isn't simply about protecting systems, it's about safeguarding one of the world's most valuable health research resources. Our data is trusted by more than 22,000 approved researchers across over 60 countries, helping advance our understanding of cancer, dementia, cardiovascular disease, mental health and hundreds of other conditions. Protecting that trust while enabling scientific discovery is fundamental to everything we do. We're entering one of the most significant periods of technology transformation in our history. As we continue to invest in modern cloud platforms, AI-enabled services, new digital capabilities and our £127.6 million headquarters at Manchester Science Park, we're looking for a Director of Information Security to lead the next phase of our information security maturity. This isn't a role focused on maintaining an established security function. It's an opportunity to shape and define a world-class capability Can you do it? As Director of Information Security, you'll report directly to our Chief Technology Officer and provide strategic leadership for information security across UK Biobank. You'll be responsible for ensuring our governance, cyber security, identity management, business continuity, and risk management capabilities continue to evolve alongside an increasingly complex threat landscape. Working closely with colleagues across Data and Technology, Legal, and the wider organisation, you'll embed security into organisational decision-making, providing confidence that our platforms remain secure, resilient, and compliant while continuing to support innovation and world-leading research. This is a unique opportunity to build on the strong foundations already in place while leading the next phase of UK Biobank's security maturity. As we continue our wider technology transformation, you'll shape the organisation's security strategy, strengthen operational capability, and help embed security into every aspect of our cloud platforms, digital services, AI initiatives, and future technologies. You'll lead a growing Information Security function, with the opportunity to develop capability, evolve the team, and foster a positive security culture across the organisation. Working at both strategic and operational levels, you'll influence Executive Leadership and Board discussions while providing the leadership needed to respond to emerging threats, manage organisational risk, and ensure security enables innovation rather than becoming a barrier to it. This is a unique and rare opportunity to shape the future of information security within one of the world's leading biomedical research organisations, protecting data that supports thousands of researchers across the globe while helping deliver the next generation of scientific discovery. You will be responsible for Developing, implementing, and creating a comprehensive information security strategy, providing direction and support to ensure effective implementation of security controls. Conducting regular risk assessments, audits, tests, and modelling to identify and evaluate vulnerabilities and potential threats. Providing regular updates to the executive leadership team and represent information security at board, audit, and governance committees Establishing metrics and enforcing information security policies, procedures, and guidelines aligned with standards and frameworks, particularly ISO27001 and the NCSC Cyber Assessment Framework, as well as regulatory requirements and industry best practices. Ensuring that critical data and assets have been identified, classified, and subject to appropriate controls, including for handling, ownership, and destruction. Leading the organisation's response to major cyber incidents, including providing out-of-hours and crisis-level support when required. Promoting and communicating a culture of security awareness so all staff understand their role in maintaining information security. Managing the Information Security budget, setting investment priorities, and contributing to financial planning. Is this 'you'? To be successful, you will have: Significant experience in information security management, with a proven track record of leadership in the field. Relevant industry certifications, preferably CISSP, CISM, or CCISO. Strong knowledge of information security standards, frameworks, and best practices. Previous experience of ISO270001 is a key requirement. A clear understanding of the laws and regulations associated with controlling and processing personal data, directing organisation responses to cyber incidents. Strong knowledge and understanding of the cyber threat landscape. Experience securing cloud environments with a knowledge of the vulnerability detection tools and security services available in AWS and /or MS Azure. Experience of deploying controls across networking, end-user compute, identity and access management, software development, and business operations to minimise the likelihood of security incidents. Experience of recruiting specialist staff, building teams, and developing existing colleagues through training, coaching and mentoring. Working hours are 35 hours per week, Monday to Friday, with 3 days onsite and hybrid working available. The role will be based at Greenheys, Manchester Science Park's headquarters. Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at so we can support you. Your Wellbeing Matters to Us Colleagues at UK Biobank often highlight feeling supported, included, and connected to meaningful work, with wellbeing and work-life balance genuinely valued across teams. We're proud to offer a benefits package that supports your health, financial security, and development from day one: Currently 14.5% employer contribution to the USS Pension Scheme Healthcare Cash Plan to help cover everyday healthcare costs ️ 30 days' annual leave, plus bank holidays Buy up to 5 additional days' annual leave through our Holiday Buy Scheme A paid day off for your birthday Enhanced maternity, paternity, adoption and shared parental pay Hybrid and flexible working for many office-based roles Up to 6 months' full sick pay ️ Free on-site gym Subsidised lunch when working on site ️ Life Assurance Cycle to Work Scheme Season Ticket Loan Training and development opportunities, including a £500 annual personal development allowance Paid professional subscriptions, where applicable ️ Employee Discounts Portal Wellbeing support, including an Employee Assistance Programme Free annual flu vaccination and Hepatitis B vaccination, where applicable An active social committee with regular social events Free on-site parking Payroll Giving (Give As You Earn) The job advert closing date may change, so early applications are encouraged. About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
Aug 10, 2026
Full time
Salary is competitive and commensurate with experience, plus a 14.5% pension contribution and a relocation package where applicable. Shape the future of information security for one of the world's most important organisations supporting biomedical research. At UK Biobank, information security isn't simply about protecting systems, it's about safeguarding one of the world's most valuable health research resources. Our data is trusted by more than 22,000 approved researchers across over 60 countries, helping advance our understanding of cancer, dementia, cardiovascular disease, mental health and hundreds of other conditions. Protecting that trust while enabling scientific discovery is fundamental to everything we do. We're entering one of the most significant periods of technology transformation in our history. As we continue to invest in modern cloud platforms, AI-enabled services, new digital capabilities and our £127.6 million headquarters at Manchester Science Park, we're looking for a Director of Information Security to lead the next phase of our information security maturity. This isn't a role focused on maintaining an established security function. It's an opportunity to shape and define a world-class capability Can you do it? As Director of Information Security, you'll report directly to our Chief Technology Officer and provide strategic leadership for information security across UK Biobank. You'll be responsible for ensuring our governance, cyber security, identity management, business continuity, and risk management capabilities continue to evolve alongside an increasingly complex threat landscape. Working closely with colleagues across Data and Technology, Legal, and the wider organisation, you'll embed security into organisational decision-making, providing confidence that our platforms remain secure, resilient, and compliant while continuing to support innovation and world-leading research. This is a unique opportunity to build on the strong foundations already in place while leading the next phase of UK Biobank's security maturity. As we continue our wider technology transformation, you'll shape the organisation's security strategy, strengthen operational capability, and help embed security into every aspect of our cloud platforms, digital services, AI initiatives, and future technologies. You'll lead a growing Information Security function, with the opportunity to develop capability, evolve the team, and foster a positive security culture across the organisation. Working at both strategic and operational levels, you'll influence Executive Leadership and Board discussions while providing the leadership needed to respond to emerging threats, manage organisational risk, and ensure security enables innovation rather than becoming a barrier to it. This is a unique and rare opportunity to shape the future of information security within one of the world's leading biomedical research organisations, protecting data that supports thousands of researchers across the globe while helping deliver the next generation of scientific discovery. You will be responsible for Developing, implementing, and creating a comprehensive information security strategy, providing direction and support to ensure effective implementation of security controls. Conducting regular risk assessments, audits, tests, and modelling to identify and evaluate vulnerabilities and potential threats. Providing regular updates to the executive leadership team and represent information security at board, audit, and governance committees Establishing metrics and enforcing information security policies, procedures, and guidelines aligned with standards and frameworks, particularly ISO27001 and the NCSC Cyber Assessment Framework, as well as regulatory requirements and industry best practices. Ensuring that critical data and assets have been identified, classified, and subject to appropriate controls, including for handling, ownership, and destruction. Leading the organisation's response to major cyber incidents, including providing out-of-hours and crisis-level support when required. Promoting and communicating a culture of security awareness so all staff understand their role in maintaining information security. Managing the Information Security budget, setting investment priorities, and contributing to financial planning. Is this 'you'? To be successful, you will have: Significant experience in information security management, with a proven track record of leadership in the field. Relevant industry certifications, preferably CISSP, CISM, or CCISO. Strong knowledge of information security standards, frameworks, and best practices. Previous experience of ISO270001 is a key requirement. A clear understanding of the laws and regulations associated with controlling and processing personal data, directing organisation responses to cyber incidents. Strong knowledge and understanding of the cyber threat landscape. Experience securing cloud environments with a knowledge of the vulnerability detection tools and security services available in AWS and /or MS Azure. Experience of deploying controls across networking, end-user compute, identity and access management, software development, and business operations to minimise the likelihood of security incidents. Experience of recruiting specialist staff, building teams, and developing existing colleagues through training, coaching and mentoring. Working hours are 35 hours per week, Monday to Friday, with 3 days onsite and hybrid working available. The role will be based at Greenheys, Manchester Science Park's headquarters. Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at so we can support you. Your Wellbeing Matters to Us Colleagues at UK Biobank often highlight feeling supported, included, and connected to meaningful work, with wellbeing and work-life balance genuinely valued across teams. We're proud to offer a benefits package that supports your health, financial security, and development from day one: Currently 14.5% employer contribution to the USS Pension Scheme Healthcare Cash Plan to help cover everyday healthcare costs ️ 30 days' annual leave, plus bank holidays Buy up to 5 additional days' annual leave through our Holiday Buy Scheme A paid day off for your birthday Enhanced maternity, paternity, adoption and shared parental pay Hybrid and flexible working for many office-based roles Up to 6 months' full sick pay ️ Free on-site gym Subsidised lunch when working on site ️ Life Assurance Cycle to Work Scheme Season Ticket Loan Training and development opportunities, including a £500 annual personal development allowance Paid professional subscriptions, where applicable ️ Employee Discounts Portal Wellbeing support, including an Employee Assistance Programme Free annual flu vaccination and Hepatitis B vaccination, where applicable An active social committee with regular social events Free on-site parking Payroll Giving (Give As You Earn) The job advert closing date may change, so early applications are encouraged. About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
Rough Sleeper Services Commissioning Officer Location: Hybrid Working- Hove, BN3 (with travel to other sites as required) Rate: 25.00 per hour Contract: ASAP Start - Mid February 2027 Hours: Full Time- 35 hours per week The Opportunity We are seeking an experienced Rough Sleeper Services Commissioning Officer to support a key local authority homelessness programme focused on improving outcomes for rough sleepers and single homeless individuals requiring support and accommodation. This is an excellent opportunity for a commissioning professional who can work independently, engage senior stakeholders, and drive commissioning projects within a challenging but rewarding environment. The successful candidate will play a pivotal role in ensuring services are person-centred, outcomes-focused, financially sustainable, and responsive to the needs of vulnerable residents. Key Responsibilities The role will focus on commissioning, performance management, and quality improvement across homelessness and rough sleeper services, including: Commissioning & Service Development Lead and support commissioning and recommissioning projects. Review and develop service specifications and commissioning intentions. Conduct options appraisals and develop business cases and project plans. Develop innovative services and sustainable markets that improve outcomes for homeless individuals. Work collaboratively with Housing, Adult Social Care, Health partners, providers, and the voluntary sector. Performance & Contract Management Monitor commissioned services and contract performance. Ensure robust performance frameworks and improvement plans are in place. Analyse and report on service performance and statutory returns. Support consultation and stakeholder engagement activities. Develop meaningful KPIs and performance measures. Quality Improvement Lead quality assurance and service improvement initiatives. Work with providers to develop and implement improvement plans. Oversee service quality monitoring across supported housing provision. Support safeguarding activities, investigations, and service improvement actions. Promote partnership working across Housing, Health, Adult Social Care, and external agencies. Essential Experience We are looking for candidates with substantial commissioning experience within: Housing/ Homelessness Supported Accommodation Public Health Adult Social Care Other related Local Authority services You will need experience in: Leading commissioning projects independently Service redesign and market development Contract and performance management Working within local authority governance and decision-making frameworks Desirable Experience Knowledge of the Homelessness Reduction Act, Care Act, Better Care Fund/Plan, and related legislation. Experience working within homelessness or rough sleeper services. Why Apply? This is an opportunity to make a massive difference in the lives of vulnerable people whilst helping shape services that support the local community's ambition to eradicate rough sleeping. You will work alongside senior leaders, service providers, and strategic partners to deliver lasting improvements across homelessness services. Apply today for an immediate start and the chance to contribute to a high-profile programme running through to February 2027. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 10, 2026
Seasonal
Rough Sleeper Services Commissioning Officer Location: Hybrid Working- Hove, BN3 (with travel to other sites as required) Rate: 25.00 per hour Contract: ASAP Start - Mid February 2027 Hours: Full Time- 35 hours per week The Opportunity We are seeking an experienced Rough Sleeper Services Commissioning Officer to support a key local authority homelessness programme focused on improving outcomes for rough sleepers and single homeless individuals requiring support and accommodation. This is an excellent opportunity for a commissioning professional who can work independently, engage senior stakeholders, and drive commissioning projects within a challenging but rewarding environment. The successful candidate will play a pivotal role in ensuring services are person-centred, outcomes-focused, financially sustainable, and responsive to the needs of vulnerable residents. Key Responsibilities The role will focus on commissioning, performance management, and quality improvement across homelessness and rough sleeper services, including: Commissioning & Service Development Lead and support commissioning and recommissioning projects. Review and develop service specifications and commissioning intentions. Conduct options appraisals and develop business cases and project plans. Develop innovative services and sustainable markets that improve outcomes for homeless individuals. Work collaboratively with Housing, Adult Social Care, Health partners, providers, and the voluntary sector. Performance & Contract Management Monitor commissioned services and contract performance. Ensure robust performance frameworks and improvement plans are in place. Analyse and report on service performance and statutory returns. Support consultation and stakeholder engagement activities. Develop meaningful KPIs and performance measures. Quality Improvement Lead quality assurance and service improvement initiatives. Work with providers to develop and implement improvement plans. Oversee service quality monitoring across supported housing provision. Support safeguarding activities, investigations, and service improvement actions. Promote partnership working across Housing, Health, Adult Social Care, and external agencies. Essential Experience We are looking for candidates with substantial commissioning experience within: Housing/ Homelessness Supported Accommodation Public Health Adult Social Care Other related Local Authority services You will need experience in: Leading commissioning projects independently Service redesign and market development Contract and performance management Working within local authority governance and decision-making frameworks Desirable Experience Knowledge of the Homelessness Reduction Act, Care Act, Better Care Fund/Plan, and related legislation. Experience working within homelessness or rough sleeper services. Why Apply? This is an opportunity to make a massive difference in the lives of vulnerable people whilst helping shape services that support the local community's ambition to eradicate rough sleeping. You will work alongside senior leaders, service providers, and strategic partners to deliver lasting improvements across homelessness services. Apply today for an immediate start and the chance to contribute to a high-profile programme running through to February 2027. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
To administer all routine and ongoing monitoring and statutory processes for children and young people withEHC Plans within statutory timescales. This will include Annual Review, Phase Transfer, moving in and out of County, and routine enquiries from the youngpeople, and the parents and carers of young people and children, schools and wider professionals or stakeholders. To adhere to all Local Authority policies, processes and systems associated with Annual Review, complex casework, Phase Transfer, moving in and out of County, Tribunals and Mediation and routine enquiries. To be responsible and accountable for managing a specific caseload. To be the named contact for families/carers and young people and their educational setting within a defined geographical area once an EHC Plan has been finalised and be part of a team responsible for the ongoing monitoring and support to families and young people to ensure that the provision identified in the EHC Plan is provided. To monitor and arrange the provision as specified in the EHC Plan to meet the child or young person/s needs, ensuring the successful inclusion of children and young people with SEND. The postholder will be required to prepare and/or contribute papers/research information for a variety of purposes, such as Local Authority decision-making panels, Mediation, Tribunals, Annual Review, phase transfer, complaints in relation to children and young people who have an EHC Plan and execute any required actions such as chasing of documentation or updating stakeholders. To monitor the progress of children and young people with EHC plans through robust scrutiny of the Annual Review paperwork; identifying plans that need to be amended, ceased, and any actions or changes in provision or placement. To ensure that all reviews of EHC Plans are conducted by schools annually and that the procedures adopted by schools are in line with policy on SEN and meet statutory timeframes. To lead and manage the Annual Review process for children and young people who are Electively Home Educated (EHE) or on Education Other Than At School (EOTAS) packages within statutory timeframes. To lead in managing the Phase Transfer process within statutory timeframes. To lead in managing the mover-in and out process within statutory timeframes. To lead in managing any additional Complex Casework in a timely manner, including linking with the finance and commissioning teams. To monitor own caseload using data and reports produced to assist and be proactive, taking advice as required. To ensure funding forms are completed and processed in a timely manner following Local Authority decisions-making processes. To robustly maintain Local Authority databases, ensuring all records are kept up-to-date and accurate, to ensure a high level of data quality. To contribute to the decision-making process for each of their given cases, based on evidence given; this will include preparing and presenting information to decision making panels. To be accountable for the content and quality of Draft, Final and amended EHC plans. To initiate, organise and represent the Local Authority at meetings in relation to Statutory processes and complex casework, including but not limited to coproduction meetings, annual review meetings, statutory Social Care meetings, Way forward meetings, mediation meetings, panel meetings and meetings with key stakeholders, both internal and external. To maintain positive and effective relationships with education settings, health and social care and ensuring that the service works effectively in partnership with all key stakeholders, professionals, and other appropriate services linked to the child and family's needs. To know and be able to explain to others, specifically the families/carers of children and young people and schools, how to navigate the Local Offer website and locate relevant information. To ensure a comprehensive handover between the EHCP Assessment Officer, EHCP Casework Officer and Tribunal Officer to ensure that families, children, and young people have a seamless experience as they move through the service. To participate in the Local Authority's processes for monitoring and quality assurance. To contribute to the development of policy, procedures and provision for children with SEND. To maintain an up-to-date knowledge relating to EHCP Casework, including changes to national legislation and departmental policies. To undertake such other duties as may be required from time to time by the Lead Officer and senior managers. To prepare and present some appeal cases on behalf of the Local Authority in Tribunal. For more information, please contact Simone at Social Care Locums.
Aug 10, 2026
Seasonal
To administer all routine and ongoing monitoring and statutory processes for children and young people withEHC Plans within statutory timescales. This will include Annual Review, Phase Transfer, moving in and out of County, and routine enquiries from the youngpeople, and the parents and carers of young people and children, schools and wider professionals or stakeholders. To adhere to all Local Authority policies, processes and systems associated with Annual Review, complex casework, Phase Transfer, moving in and out of County, Tribunals and Mediation and routine enquiries. To be responsible and accountable for managing a specific caseload. To be the named contact for families/carers and young people and their educational setting within a defined geographical area once an EHC Plan has been finalised and be part of a team responsible for the ongoing monitoring and support to families and young people to ensure that the provision identified in the EHC Plan is provided. To monitor and arrange the provision as specified in the EHC Plan to meet the child or young person/s needs, ensuring the successful inclusion of children and young people with SEND. The postholder will be required to prepare and/or contribute papers/research information for a variety of purposes, such as Local Authority decision-making panels, Mediation, Tribunals, Annual Review, phase transfer, complaints in relation to children and young people who have an EHC Plan and execute any required actions such as chasing of documentation or updating stakeholders. To monitor the progress of children and young people with EHC plans through robust scrutiny of the Annual Review paperwork; identifying plans that need to be amended, ceased, and any actions or changes in provision or placement. To ensure that all reviews of EHC Plans are conducted by schools annually and that the procedures adopted by schools are in line with policy on SEN and meet statutory timeframes. To lead and manage the Annual Review process for children and young people who are Electively Home Educated (EHE) or on Education Other Than At School (EOTAS) packages within statutory timeframes. To lead in managing the Phase Transfer process within statutory timeframes. To lead in managing the mover-in and out process within statutory timeframes. To lead in managing any additional Complex Casework in a timely manner, including linking with the finance and commissioning teams. To monitor own caseload using data and reports produced to assist and be proactive, taking advice as required. To ensure funding forms are completed and processed in a timely manner following Local Authority decisions-making processes. To robustly maintain Local Authority databases, ensuring all records are kept up-to-date and accurate, to ensure a high level of data quality. To contribute to the decision-making process for each of their given cases, based on evidence given; this will include preparing and presenting information to decision making panels. To be accountable for the content and quality of Draft, Final and amended EHC plans. To initiate, organise and represent the Local Authority at meetings in relation to Statutory processes and complex casework, including but not limited to coproduction meetings, annual review meetings, statutory Social Care meetings, Way forward meetings, mediation meetings, panel meetings and meetings with key stakeholders, both internal and external. To maintain positive and effective relationships with education settings, health and social care and ensuring that the service works effectively in partnership with all key stakeholders, professionals, and other appropriate services linked to the child and family's needs. To know and be able to explain to others, specifically the families/carers of children and young people and schools, how to navigate the Local Offer website and locate relevant information. To ensure a comprehensive handover between the EHCP Assessment Officer, EHCP Casework Officer and Tribunal Officer to ensure that families, children, and young people have a seamless experience as they move through the service. To participate in the Local Authority's processes for monitoring and quality assurance. To contribute to the development of policy, procedures and provision for children with SEND. To maintain an up-to-date knowledge relating to EHCP Casework, including changes to national legislation and departmental policies. To undertake such other duties as may be required from time to time by the Lead Officer and senior managers. To prepare and present some appeal cases on behalf of the Local Authority in Tribunal. For more information, please contact Simone at Social Care Locums.
Operations Manager Location: Multi-site (South Yorkshire & Derbyshire) - Office-based Reporting to: Chief Financial Officer Department: Operations The Firm Our client is a well-established regional law firm with an excellent reputation for delivering high-quality legal services to businesses and private clients. Known for its collaborative culture and client-focused approach, the firm provides tailored legal advice through specialist teams and prides itself on building long-term relationships based on trust, professionalism, and commercial insight. The Opportunity An exciting opportunity has arisen for an experienced Operations Manager to oversee the day-to-day running of a busy, multi-site legal practice. This is a hands-on leadership role responsible for ensuring the smooth and efficient operation of the firm's offices, facilities, and business support functions. The successful candidate will work across two office locations, with occasional visits to off-site storage facilities, and will play a key role in supporting the firm's ongoing operational excellence and continuous improvement initiatives. Key Responsibilities Lead the day-to-day management of office operations, ensuring a safe, efficient, and professional working environment. Oversee front-of-house services and ensure an exceptional client and visitor experience. Coordinate the induction of new employees and support the delivery of staff training and development. Manage facilities, including office maintenance, security, workplace services, business continuity, and office equipment. Oversee document archiving, secure file retrieval, retention processes, and confidential disposal. Manage and develop the Business Support team, providing leadership, coaching, and performance management. Supervise the Legal Support team, ensuring effective resource allocation and high levels of client service. Manage office budgets, procurement, supplier relationships, and service contracts. Ensure compliance with health and safety, data protection, regulatory requirements, insurance renewals, and risk management procedures. Act as the primary contact for office-related matters, liaising with internal departments, landlords, contractors, and external suppliers. Lead operational improvement projects and workplace initiatives to enhance efficiency and employee experience. Coordinate meetings, events, hospitality, and provide administrative support to senior leadership where required. Undertake additional duties appropriate to the role to support the wider business. About You Essential Previous experience as an Operations Manager, Office Manager, or in a similar operational leadership role. Experience managing office operations within a professional services environment. Proven people management experience across multiple teams and/or locations. Strong organisational, planning, and project management skills. Experience managing budgets, procurement, and supplier relationships. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Office. Ability to manage competing priorities in a fast-paced environment. Desirable Previous experience within a law firm or other professional services environment. Knowledge of facilities management and health & safety compliance. Relevant qualifications in facilities management, business administration, or project management. Personal Qualities Highly organised with excellent attention to detail. Professional, approachable, and service-focused. Strong problem-solving and decision-making skills. Proactive, adaptable, and able to work independently. Able to handle confidential information with discretion. Confident communicating with stakeholders at all levels. Benefits Competitive salary (dependent on experience). Generous annual leave plus bank holidays, with additional service-related entitlement. Free on-site parking. Healthcare cash plan. Company pension scheme. Life assurance. Employee legal service benefits. Regular social and team events. If you're an experienced Operations Manager looking to join a respected and growing legal practice where you can make a genuine impact, we'd love to hear from you.
Aug 09, 2026
Full time
Operations Manager Location: Multi-site (South Yorkshire & Derbyshire) - Office-based Reporting to: Chief Financial Officer Department: Operations The Firm Our client is a well-established regional law firm with an excellent reputation for delivering high-quality legal services to businesses and private clients. Known for its collaborative culture and client-focused approach, the firm provides tailored legal advice through specialist teams and prides itself on building long-term relationships based on trust, professionalism, and commercial insight. The Opportunity An exciting opportunity has arisen for an experienced Operations Manager to oversee the day-to-day running of a busy, multi-site legal practice. This is a hands-on leadership role responsible for ensuring the smooth and efficient operation of the firm's offices, facilities, and business support functions. The successful candidate will work across two office locations, with occasional visits to off-site storage facilities, and will play a key role in supporting the firm's ongoing operational excellence and continuous improvement initiatives. Key Responsibilities Lead the day-to-day management of office operations, ensuring a safe, efficient, and professional working environment. Oversee front-of-house services and ensure an exceptional client and visitor experience. Coordinate the induction of new employees and support the delivery of staff training and development. Manage facilities, including office maintenance, security, workplace services, business continuity, and office equipment. Oversee document archiving, secure file retrieval, retention processes, and confidential disposal. Manage and develop the Business Support team, providing leadership, coaching, and performance management. Supervise the Legal Support team, ensuring effective resource allocation and high levels of client service. Manage office budgets, procurement, supplier relationships, and service contracts. Ensure compliance with health and safety, data protection, regulatory requirements, insurance renewals, and risk management procedures. Act as the primary contact for office-related matters, liaising with internal departments, landlords, contractors, and external suppliers. Lead operational improvement projects and workplace initiatives to enhance efficiency and employee experience. Coordinate meetings, events, hospitality, and provide administrative support to senior leadership where required. Undertake additional duties appropriate to the role to support the wider business. About You Essential Previous experience as an Operations Manager, Office Manager, or in a similar operational leadership role. Experience managing office operations within a professional services environment. Proven people management experience across multiple teams and/or locations. Strong organisational, planning, and project management skills. Experience managing budgets, procurement, and supplier relationships. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Office. Ability to manage competing priorities in a fast-paced environment. Desirable Previous experience within a law firm or other professional services environment. Knowledge of facilities management and health & safety compliance. Relevant qualifications in facilities management, business administration, or project management. Personal Qualities Highly organised with excellent attention to detail. Professional, approachable, and service-focused. Strong problem-solving and decision-making skills. Proactive, adaptable, and able to work independently. Able to handle confidential information with discretion. Confident communicating with stakeholders at all levels. Benefits Competitive salary (dependent on experience). Generous annual leave plus bank holidays, with additional service-related entitlement. Free on-site parking. Healthcare cash plan. Company pension scheme. Life assurance. Employee legal service benefits. Regular social and team events. If you're an experienced Operations Manager looking to join a respected and growing legal practice where you can make a genuine impact, we'd love to hear from you.