14 jobs found

Job Title: Motor Claims Handler Location: Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.

Job Title: Motor Claims Handler Location: Liverpool with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.

Claims Assistant Huddersfield Full-Time Permanent Start Your Career in Personal Injury Law Harkaye Core Talent is delighted to be working on behalf of a well-established and growing claimant law firm to recruit a Claims Assistant . This is an excellent opportunity for someone looking to build a long-term career within the legal sector. Whether you're a recent law graduate or have previous customer service experience and an interest in personal injury law, this role offers structured training, ongoing support and genuine opportunities for career progression. As the first point of contact for new clients, you'll play a key role in helping individuals begin their personal injury claim, delivering an empathetic and professional service from the very first conversation. The Opportunity As a Claims Assistant, you will: Be the first point of contact for prospective clients making personal injury enquiries. Handle inbound and outbound telephone calls. Gather key information and accurately record details on the case management system. Assess the viability of new claims. Ensure claims are progressed through the correct legal process. Deliver outstanding customer service with empathy and professionalism. Support the wider legal team with administrative and case-related tasks where required. What We're Looking For You'll ideally have: Excellent communication and interpersonal skills. A confident and professional telephone manner. Strong attention to detail and organisational skills. The ability to thrive in a busy, fast-paced environment. GCSE Maths and English (or equivalent). Previous experience in a customer-facing or telephone-based role. Experience within personal injury or legal services would be advantageous but is not essential. A Law degree, LPC, SQE or equivalent legal qualification is desirable. Why Apply? This is a fantastic opportunity to join a supportive and ambitious legal team that genuinely invests in the development of its people. You'll receive hands-on training, work alongside experienced legal professionals and have the opportunity to develop a long-term career within claimant personal injury law. If you're looking for your next step in the legal sector and would like to hear more, we'd love to speak with you.

Personal Injury File Handler - Leeds A leading national law firm is seeking an experienced Personal Injury File Handler to join its established team in Leeds. This is an excellent opportunity for a skilled legal professional with experience handling non-litigated personal injury claims to join a forward-thinking practice that values quality, efficiency and client service. The successful candidate will manage a caseload of non-litigated personal injury claims valued up to £100,000, progressing each case efficiently from initial instruction through to settlement. The role requires sound legal judgement, a strong understanding of procedural rules and a commitment to achieving timely and cost-effective outcomes for clients and stakeholders. Key Responsibilities: Manage a caseload of non-litigated personal injury claims valued up to £100,000 efficiently and profitably Meet performance targets relating to settlements and fee recovery Deliver outstanding client care and achieve excellent client satisfaction ratings Handle Fixed Fee and Portal RTA claims, including untraced and uninsured MIB matters, maximising damages by pursuing all appropriate heads of loss Obtain and review medical and non-medical evidence in line with track requirements and recoverability Use the PI Calculator and other tools to support case progression Advise clients on risk areas, including fundamental dishonesty and ensure evidence is properly cross-referenced for accuracy Liaise with clients, insurers, litigation friends, attorneys or Deputies to obtain timely instructions Comply with professional conduct rules, internal policies and procedures Keep clients regularly informed throughout the claims process, using both technology and personal engagement Build positive working relationships with defendant Solicitors and Insurers to promote effective collaboration Verify the authenticity and validity of claims and continually assess prospects of success Manage costs effectively to minimise write-offs and ensure profitability Instruct only approved experts and counsel and obtain all relevant documentation to advance claims Negotiate liability and quantum offers efficiently, prioritising telephone discussions where appropriate Organise and prioritise daily tasks, post and emails to ensure timely handling of all matters Experience and Knowledge: Proven experience managing your own claimant caseload of non-litigated personal injury claims, ideally within RTA Portals and the former Multi Track (now Intermediate Track) Experience handling EL, PL or OL cases would be an advantage Track record of meeting fee or settlement targets Knowledge of the Civil Procedure Rules and relevant case law, with the ability to progress claims efficiently in line with procedural requirements Excellent written and verbal communication skills, with the ability to provide clear and concise advice Strong client care and relationship-building skills Ability to liaise effectively with third parties, including insurers, experts and counsel Proficient in case management systems (such as VF) and Microsoft Office Highly organised, with good time management skills and a proactive approach to resolving issues A willingness to support and mentor colleagues where needed This firm promotes an inclusive and supportive working environment where diversity is valued and equal opportunities are at the heart of its culture. Benefits include: 25 days' holiday plus bank holidays Hybrid working options Holiday buy and sell scheme Two volunteering days per year Matched charity fundraising up to £250 Medicash cash plan - reclaim dental, physio and optical costs Access to digital physiotherapy, wellbeing tools and health screenings via the Medicash app Discounts and cashback on travel and shopping Life assurance (4x salary) Pension scheme Active wellbeing support network Ongoing training and professional development opportunities Funded social events Dress for your day policy This is a fantastic opportunity for a Personal Injury File Handler looking to join a respected national practice offering long-term development, a collaborative working culture and a varied, high-quality caseload. For more information or a confidential discussion about this role, please contact Rachael Atherton at G2 Legal Recruitment.

Role: Military Claims Fee Earner Location: Castleford, West Yorkshire Salary: £30,000 - £55,000 Contract: Full time, permanent, hybrid CRA Consulting is proud to be working exclusively with a specialist claimant law firm to recruit a Military Claims Fee Earner to join its growing Military Claims team. This is an outstanding opportunity for an experienced claimant litigation professional to develop their career within a highly respected niche practice. You'll manage your own caseload of military compensation and personal injury matters, acting for serving Armed Forces personnel, veterans and their families in a rewarding area of law where your work genuinely makes a difference. Whether you already have military claims experience or are looking to specialise from a claimant personal injury background, this role offers excellent training, high-quality work and genuine long-term career prospects. The Role You'll take ownership of a varied caseload of military compensation and personal injury claims, progressing matters from initial instruction through to settlement, with support from an experienced and collaborative team. The work covers a broad range of service-related claims, including: Noise-Induced Hearing Loss (NIHL) Non-Freezing Cold Injury (NFCI) Post-Traumatic Stress Disorder (PTSD) Asbestos-related disease Other military personal injury and occupational illness claims Your responsibilities will include: Managing your own caseload of pre-litigated and litigated military claims. Investigating liability, causation and quantum to build effective litigation strategies. Drafting legal correspondence, witness statements, schedules of loss and court documentation. Reviewing medical records, service records and expert evidence. Liaising with clients, medical experts, counsel, the Ministry of Defence and other key stakeholders. Negotiating settlements and progressing claims efficiently through the litigation process. Maintaining compliance with court deadlines, regulatory requirements and internal procedures. Delivering an exceptional standard of client care throughout each stage of the claim. About You We're keen to hear from candidates with experience managing their own claimant litigation caseload. Suitable backgrounds include: Personal Injury Fee Earner Litigation Executive Litigation Paralegal Legal Executive (CILEx) Claims Handler Personal Injury Solicitor (NQ+) Civil Litigation Fee Earner You'll ideally have: Experience handling claimant personal injury, industrial disease or civil litigation matters. Confidence managing your own caseload with minimal supervision. Strong organisational and time management skills. Excellent drafting and communication abilities. A compassionate, client-focused approach. The ability to work both independently and collaboratively. Previous military claims experience is welcomed but not essential . The firm is happy to consider candidates with a solid claimant PI background who are looking to move into this specialist area, with full support and training provided. The Firm Our client is a well-established claimant practice with a specialist reputation for representing members of the Armed Forces, veterans and their families. Known for its collaborative culture and technical expertise, the firm offers a supportive environment where employees are encouraged to develop specialist knowledge, take ownership of their work and build long-term careers. You'll join a close-knit team handling meaningful, high-quality litigation with excellent prospects for progression. Salary & Benefits Competitive salary of £30,000 - £55,000 , depending on experience. Annual bonus of up to 10% . 24 days' annual leave plus bank holidays. Your birthday off each year. Workplace pension. Free on-site parking. Optional private healthcare after six months' service. Hybrid and flexible working arrangements. Ongoing training and genuine career development opportunities. Apply If you're interested in finding out more about this opportunity, we'd love to hear from you. Apply via the link provided or contact Miles Lomas at CRA Consulting for a confidential discussion.

Claims Handler Liability & Personal Injury Location: Leicester City Centre (Hybrid Working 3 days a week in office) Pay Rate - £16.36 per hour This is an excellent opportunity for someone with recent liability and personal injury claims experience who is looking to join a supportive team managing a varied caseload of negligence claims. As part of the Client's in-house claims team, you will be responsible for managing liability claims from initial notification through to resolution. You will investigate claims, assess liability, review evidence and work with internal departments, insurers and legal representatives to achieve fair and timely outcomes. Key Responsibilities Manage a caseload of liability and personal injury claims. Investigate negligence claims and assess liability. Review evidence, witness statements and supporting documentation. Liaise with claimants, solicitors, insurers and internal stakeholders. Negotiate settlements where appropriate. Ensure claims are handled in line with legislation, Council procedures and service standards. Maintain accurate records and provide updates throughout the claims process. What We're Looking For Minimum of 2 3 years' recent claims handling experience. Experience managing liability and personal injury claims. Strong knowledge of negligence claims relating to: Public Liability Employers' Liability Third Party Liability Motor Liability Excellent investigation, negotiation and decision-making skills. Strong communication and organisational abilities. Ability to manage a varied caseload while meeting deadlines. This role offers the opportunity to join an experienced in-house team where you will manage a diverse range of claims while benefiting from a flexible hybrid working arrangement in Leicester City Centre. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

RTA & Personal Injury Case Handler Location: Leeds City Centre Contract Type: Full-time, Permanent Salary: Competitive and dependent on experience We are working with a well-established law firm in Leeds that is looking to recruit an experienced RTA & Personal Injury Case Handler to join its growing team. This is an excellent opportunity for someone with claimant personal injury experience to join a supportive and collaborative environment offering flexible working and genuine work-life balance. The Opportunity The successful candidate will manage their own caseload of RTA and personal injury matters, handling claims from initial instruction through to settlement. The role will involve progressing both Small Claims Track and Fast Track files while maintaining excellent levels of client service throughout the process. Key responsibilities will include: Managing a caseload of litigated and non-litigated RTA and personal injury claims Progressing files proactively and ensuring matters move efficiently Liaising with clients, insurers and third parties Drafting legal documents, witness statements and court documentation where required Preparing and issuing proceedings when settlement cannot be achieved pre-litigation Ensuring compliance with court deadlines, procedural rules and internal service standards Assisting senior fee earners and solicitors on more complex matters where required Supporting wider business development and marketing initiatives where appropriate About You Applications are welcomed from candidates with previous experience handling claimant RTA and personal injury files within a legal environment. The ideal candidate will have: Experience managing OIC and Fast Track RTA claims Good working knowledge of the OIC process, MOJ Portal and Civil Procedure Rules Strong client care and communication skills The ability to manage a busy caseload independently A professional and organised approach to work Strong attention to detail and the ability to work effectively under pressure A target-driven mindset with the ability to meet deadlines and performance expectations Benefits The firm offers a competitive benefits package including: Performance-related bonus scheme Generous annual leave entitlement with additional long-service benefits Flexible and agile working arrangements Employee Assistance Programme Life assurance Travel loan scheme Regular team and social events Supportive and inclusive working culture with strong work-life balance Applications from candidates seeking flexible or alternative working arrangements may also be considered.

Motor Claims Administrator Central Manchester £29,080 Basic + Bonus + Overtime Opportunities Looking for your next move in the insurance or motor claims industry? MPJ Recruitment is working with a well-established and growing organisation in Central Manchester that is looking for a Motor Claims Administrator to join their busy claims operation. If you've worked in motor insurance, accident management, claims administration, FNOL, customer claims handling, or insurance support , this could be an excellent opportunity to join a modern, fast-paced team where your experience will be valued and rewarded. What's in it for you? Basic salary of £29,080 Performance-related bonus after probation Time-and-a-half paid for evening hours worked Additional day off in lieu for bank holiday shifts Modern Central Manchester office location Supportive management team and clear progression opportunities Join a growing business within the motor claims sector Stable, long-term career within the insurance industry The Role As a Motor Claims Administrator , you'll play a key role in ensuring motor claims are handled efficiently from start to finish. Working closely with internal teams, external partners, and stakeholders, you'll help keep claims progressing smoothly while delivering excellent customer outcomes. This is a varied and fast-paced position that would suit somebody who enjoys organisation, problem-solving, and working within a busy insurance environment. Your responsibilities will include: Managing and updating motor claims throughout their lifecycle Accurately maintaining claims records and documentation Liaising with insurers, solicitors, repairers, and other external partners Chasing updates and ensuring claims are progressing as expected Resolving issues and delays to keep cases moving forward Providing regular updates to stakeholders Producing reports and supporting claims performance monitoring Ensuring compliance with industry regulations and internal procedures Supporting the wider claims team with administrative tasks and reporting What We're Looking For We're keen to speak with candidates who have experience in: Motor Claims Administration Motor Insurance Claims Handling FNOL (First Notification of Loss) Accident Management Personal Injury Claims Support Insurance Administration You'll have: Excellent communication skills Strong attention to detail Good organisational ability Experience working in a fast-paced environment Confidence using Microsoft Office and internal systems A proactive and customer-focused mindset Working Hours Week 1 Monday-Friday: 9:00am-5:00pm Week 2 Monday-Friday: 12:00pm-8:00pm Additional Requirements 2 Saturdays per month (9:00am-5:00pm when working Week 1 rotation) Bank holidays on a rotational basis, with additional leave provided Apply Now Whether you're currently a Motor Claims Administrator, Claims Handler, Insurance Administrator, FNOL Advisor, Customer Claims Advisor, or Accident Management Executive , this is a fantastic opportunity to join a growing organisation that offers stability, development, and genuine career progression.

Claims Handler - Liability & Personal Injury Location: Leicester City Centre (Hybrid Working 3 days a week in office) Pay Rate - £16.36 per hour This is an excellent opportunity for someone with recent liability and personal injury claims experience who is looking to join a supportive team managing a varied caseload of negligence claims. As part of the Client's in-house claims team, you will be responsible for managing liability claims from initial notification through to resolution. You will investigate claims, assess liability, review evidence and work with internal departments, insurers and legal representatives to achieve fair and timely outcomes. Key Responsibilities Manage a caseload of liability and personal injury claims. Investigate negligence claims and assess liability. Review evidence, witness statements and supporting documentation. Liaise with claimants, solicitors, insurers and internal stakeholders. Negotiate settlements where appropriate. Ensure claims are handled in line with legislation, Council procedures and service standards. Maintain accurate records and provide updates throughout the claims process. What We're Looking For Minimum of 2-3 years' recent claims handling experience. Experience managing liability and personal injury claims. Strong knowledge of negligence claims relating to: Public Liability Employers' Liability Third Party Liability Motor Liability Excellent investigation, negotiation and decision-making skills. Strong communication and organisational abilities. Ability to manage a varied caseload while meeting deadlines. This role offers the opportunity to join an experienced in-house team where you will manage a diverse range of claims while benefiting from a flexible hybrid working arrangement in Leicester City Centre. To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Claims Handler 27,000 - 35,000 depending on experience Chelmsford, Essex, Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training The company Office Angels are truly delighted to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Adjuster to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experienced senior members of staff as well as colleagues. Duties Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution. Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes. Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage. Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy. Maintain precise and up-to-date records within the Claims Management System. Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies. Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process. Monitor and uphold productivity, service quality, and performance standards consistently. Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities. Support internal and external audits by providing accurate and timely information as required. Participate in internal and client-facing review meetings when appropriate. Embrace and contribute positively to change initiatives within the claims handling team. The ideal candidate Previous experience working within claims Capable of investigating and negotiating liability disputes Capable of accurately assessing General Damages Excellent written and verbal communication skills Have strong attention to detail A willingness to learn A proactive mindset Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title : Claims Handler Location : Bradford City Centre Salary : £28k-£35 DOE + excellent benefits Type : Permanent, full-time Working hours : 9am-5.30pm 1 hour unpaid lunch break A well established and highly regarded organisation is looking to recruit an experienced Claims Handler to join its growing team in Bradford. This is an excellent opportunity for someone with a strong claims background who enjoys managing cases from initial notification through to resolution. The successful candidate will join a supportive, professional team with genuine opportunities for development and progression. The Role - You will be responsible for handling a caseload of personal injury claims, working closely with insurers, clients, experts and third parties to achieve positive outcomes. Key responsibilities include - Managing personal injury claims from instruction through to settlement Handling liability Communicating with claimants, solicitors, experts, insurers and statutory bodies Maintaining accurate claims, reserve and risk information Working within agreed client and procedural guidelines Providing a high standard of customer service throughout the claims process Ensuring compliance with legal and regulatory requirements What We re Looking For - Claims experience within any of the following - Motor claims, Road traffic accident claims, Serious injury claims, Insurance claims handling, EL/PL claims Experience using claims management systems/portals Strong communication and negotiation skills Excellent attention to detail A positive attitude and willingness to learn What s on Offer Competitive salary Genuine career prospects 25 days annual leave plus bank holidays Pension scheme Retail discounts Hybrid working after probation Modern city centre offices Structured training and career development opportunities If you re currently working within motor, insurance, serious injury or defendant claims and are looking for a fresh challenge within a respected legal services environment, we d love to hear from you.

A fantastic opportunity has arisen for a RTA & Personal Injury Case Handler to join my clients team in their Leeds offices on a hybrid basis. The Role: As an RTA Case Handler, you will be responsible for managing and proactively progressing your own portfolio of small claims track and fast track RTA claims, whilst keeping relevant parties updated. You will run the cases from initial instruction stage through to settlement and will review and reply to all correspondence and emails from the client and all parties in the claim. If the claim is not capable of settlement pre issue, you will be required to draft and issue legal proceedings, prepare evidence for hearings and witness statements and complying with all court directions and deadlines. You may also be required to assist other solicitors within the personal injury team with case work tasks, as and when required. Any such work would be under supervision from a solicitor. Requirements: • Previous OIC and Fast Track RTA claims handling experience within personal injury in a law firm environment is preferred. • Working knowledge of the OIC and MOJ Pre Action Protocol and Civil Procedure Rules for Low Value Personal Injury Claims is advantageous. • Able to engage effectively with clients • Happy to work towards targets • Highly professional manner • Ability to work well under pressure and maintain attention to detail Benefits: • Competitive salary • 33 days holiday (Rising with service) • Company pension • Company sick pay • Flexible, agile working environment with a positive work-life balance. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

Title: Claims Handler Location: Chelmsford Salary: 27,000 - 35,000 depending on experience Days/ Hours of work: Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training The company Office Angels are truly excited to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Handler to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experience senior members of staff as well as colleagues. Duties Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution. Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes. Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage. Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy. Maintain precise and up-to-date records within the Claims Management System. Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies. Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process. Monitor and uphold productivity, service quality, and performance standards consistently. Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities. Support internal and external audits by providing accurate and timely information as required. Participate in internal and client-facing review meetings when appropriate. Embrace and contribute positively to change initiatives within the claims handling team. The ideal candidate You'll have experience working within claims You'll be capable of investigating and negotiating liability disputes You'll be capable of accurately assessing General Damages You have excellent written and verbal communication skills You have strong attention to detail You have a willingness to learn You have a proactive mindset Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our Client, a successful company within the Insurance industry is looking for an Accidental Damage Claims Handler due to a period of continued growth. Accordingly it's a great place to develop your experience and to grow your career as they are keen to promote people internally, for example into handling Third Party claims then into Personal Injury claims. Our Client is comfortable with hybrid working arrangements so you will be able to split your time between working at home and in their office. Working in a highly professional environment, you will be skilled at building rapport with Customers whilst working quickly and efficiently, giving your Customers and Clients the best possible Claims experience. Your main responsibilities as a Claims Handler will be: Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss though to Settlement Ensure Claims are settled within specific handling times and Customers are kept updated with the progress of their Claim Managing and promptly resolving all external and internal queries Building, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is provided Adhering to your personal authority limits and referring for authorisation above those where necessary To be a successful Claims Handler you will need: 1 year of Claims experience Strong customer service, communication, and negotiation skills Methodical and accurate approach to work Strong attention to detail and natural problem solving skills