Claims Administrator

Looking for your next move in the insurance or motor claims industry?

MPJ Recruitment is working with a well-established and growing organisation in Central Manchester that is looking for a Motor Claims Administrator to join their busy claims operation.

If you've worked in motor insurance, accident management, claims administration, FNOL, customer claims handling, or insurance support, this could be an excellent opportunity to join a modern, fast-paced team where your experience will be valued and rewarded.

Basic salary of £29,080

Performance-related bonus after probation

Time-and-a-half paid for evening hours worked

Additional day off in lieu for bank holiday shifts

Modern Central Manchester office location

Supportive management team and clear progression opportunities

Join a growing business within the motor claims sector

Stable, long-term career within the insurance industry

As a Motor Claims Administrator, you'll play a key role in ensuring motor claims are handled efficiently from start to finish. Working closely with internal teams, external partners, and stakeholders, you'll help keep claims progressing smoothly while delivering excellent customer outcomes.

This is a varied and fast-paced position that would suit somebody who enjoys organisation, problem-solving, and working within a busy insurance environment.

• Managing and updating motor claims throughout their lifecycle
• Accurately maintaining claims records and documentation
• Liaising with insurers, solicitors, repairers, and other external partners
• Chasing updates and ensuring claims are progressing as expected
• Resolving issues and delays to keep cases moving forward
• Providing regular updates to stakeholders
• Producing reports and supporting claims performance monitoring
• Ensuring compliance with industry regulations and internal procedures
• Supporting the wider claims team with administrative tasks and reporting

We're keen to speak with candidates who have experience in:

• Motor Claims Administration
• Motor Insurance
• Claims Handling
• FNOL (First Notification of Loss)
• Accident Management
• Personal Injury Claims Support
• Insurance Administration

• Excellent communication skills
• Strong attention to detail
• Good organisational ability
• Experience working in a fast-paced environment
• Confidence using Microsoft Office and internal systems
• A proactive and customer-focused mindset

Week 1

• Monday-Friday: 9:00am-5:00pm

Week 2

• Monday-Friday: 12:00pm-8:00pm

Additional Requirements

• 2 Saturdays per month (9:00am-5:00pm when working Week 1 rotation)
• Bank holidays on a rotational basis, with additional leave provided

Whether you're currently a Motor Claims Administrator, Claims Handler, Insurance Administrator, FNOL Advisor, Customer Claims Advisor, or Accident Management Executive, this is a fantastic opportunity to join a growing organisation that offers stability, development, and genuine career progression.