Rent Setting and Service Charge Specialist Chelmsford or Southend £54,000 per annum Permanent, Full Time (37 hours per week) We are looking for a Rent and Service Charge Specialist to lead the accurate setting, implementation and recovery of rents and service charges across the Association's housing portfolio, ensuring compliance with regulatory requirements, tenancy agreements and organisational policies. The role is responsible for maximising income, maintaining the integrity of rent and service charge data, supporting long-term financial planning, and providing expert advice to ensure that rents and service charges are fair, transparent, sustainable and fully recoverable. What you'll be doing Lead the annual rent setting process across the housing portfolio, ensuring all rent increases are calculated accurately and implemented in accordance with government rent policy, the Rent Standard, tenancy agreements and organisational policies. Produce and maintain detailed rent models to support annual rent reviews and budget setting. Validate rent calculations and undertake quality assurance checks prior to implementation. Ensure all rent changes are correctly uploaded to housing management and finance systems within agreed timescales Maximise service charge recovery whilst ensuring charges remain transparent, fair and compliant What we are looking for Minimum of 5 years of experience working within a housing association/local authority finance department with knowledge and experience of rent setting and service charge recovery. Basic bookkeeping skills. Experienced user of financial database ledger systems and housing management rent and service charge systems. Extensive experience in collating, preparing and interpreting reports, budgets, and accounts. Good oral communication skills. Please note the office expectancy of this role is as follows: This role will require you in a minimum of one day a week and as per business need. Benefits The salary for this post will be £54,000 Per annum Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Aug 12, 2026
Full time
Rent Setting and Service Charge Specialist Chelmsford or Southend £54,000 per annum Permanent, Full Time (37 hours per week) We are looking for a Rent and Service Charge Specialist to lead the accurate setting, implementation and recovery of rents and service charges across the Association's housing portfolio, ensuring compliance with regulatory requirements, tenancy agreements and organisational policies. The role is responsible for maximising income, maintaining the integrity of rent and service charge data, supporting long-term financial planning, and providing expert advice to ensure that rents and service charges are fair, transparent, sustainable and fully recoverable. What you'll be doing Lead the annual rent setting process across the housing portfolio, ensuring all rent increases are calculated accurately and implemented in accordance with government rent policy, the Rent Standard, tenancy agreements and organisational policies. Produce and maintain detailed rent models to support annual rent reviews and budget setting. Validate rent calculations and undertake quality assurance checks prior to implementation. Ensure all rent changes are correctly uploaded to housing management and finance systems within agreed timescales Maximise service charge recovery whilst ensuring charges remain transparent, fair and compliant What we are looking for Minimum of 5 years of experience working within a housing association/local authority finance department with knowledge and experience of rent setting and service charge recovery. Basic bookkeeping skills. Experienced user of financial database ledger systems and housing management rent and service charge systems. Extensive experience in collating, preparing and interpreting reports, budgets, and accounts. Good oral communication skills. Please note the office expectancy of this role is as follows: This role will require you in a minimum of one day a week and as per business need. Benefits The salary for this post will be £54,000 Per annum Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Head of Sugars role requires a seasoned industry professional with a strong understanding of sugar trends across the agribusiness landscape. This role is instrumental in leading GlobalData s premium sugar and sweeteners content, guiding a team of analysts across various locations to champion GlobalData s syndicated and consulting content within these disciplines. This role focuses on leading a team towards continuous improvement across methodology, processes and process documentation, data quality and timeliness. Additionally, driving thought leadership alongside the Head of Agribusiness and Global R&A Director to shape the annual insights agenda for syndicated sugars and sweeteners content across critical markets and themes. A curious mindset is crucial for exploring innovative approaches to presenting and enhancing sugars-related content, ensuring consistently high-quality and client-ready outputs. Client engagement and adoption of GlobalData s Customer Lifecycle program is an important part of the Head of Sugars role. You will be required to regularly contribute to GlobalData s series of webinars, conferences and customer calls. What you ll be doing Product management Responsible for the smooth running of the syndicated sugars-focussed content data, reports and apps. Plan and prioritise team delivery commitments throughout the year based on topics that reflect the production plan and any ad hoc engagement sessions. Stay informed of industry regulatory changes relating to sugars and the impact of proposed legislation on different sectors, with support from each of the subject matter experts within your team. Schedule suitable resources for client support initiatives and consulting projects when requested. Work closely with the Global R&A Director on sugar product development initiatives, ensuring the sugars proposition gets stronger, more comprehensive and develops in line with industry expectations over time. Consider legacy research projects and databases that could, with investment, be revived and updated to offer valuable additions to sugar companies. Communicate with analysis teams globally to track publication progress and provide regular updates to senior management during weekly meetings. Take responsibility for the regular review and update of essential sugars related documentation, including process manuals, research audit trails, methodology, definitions, taxonomy and coverage documents. Data and Analytical skills Maintain high quality standards for analysis in terms of relevance, accuracy, creativity, and presentation. Demonstrate strong working knowledge of the sugar industry, including the outlook for global supply/demand of sugar, trade flow analysis, policy, industry dynamics, the appropriate measures and conversions for analysing data sets, and research methodology for converting primary and secondary research sources into comprehensive data sets. Analysis deliverables (Excel, PPT, Word, WebApp) are expected to be well-produced and client-ready , demonstrating industry expertise and experience. Demonstrate strong critical thinking, data manipulation and modelling skills in appropriate software applications, including A.I. such as Claude. Client support and commercial understanding Be the go-to contact for any sugar content-related queries from colleagues and clients, responding in a helpful manner and demonstrating sound knowledge and analytical interpretation. Support the development of volume and value renewal rates across sugar companies and working closely with account directors on high-risk. Work closely with commercial colleagues on effective client management and winning new business by joining client calls and/or on-site meetings. When requested, support client support initiatives such as global conferences and webinars, in conjunction with other Heads of functions. Contribute to public-facing collateral and marketing documents, such as the Agribusiness monthly newsletter. Demonstrate an understanding of how GlobalData s proposition fits together, how we position ourselves to clients, and therefore what they find valuable. Line management/Leadership To actively contribute towards the development and management of the R&A team across multiple locations globally, from a sugars perspective. Act as a role model to junior members of the team, in terms of attitude, engagement, and quality of work. Proactively drive initiatives for analyst development and collaboration, including sharing of best practices across the team. Mentor and develop junior members of the team to deliver sugars-related content to clients and at industry events where appropriate. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Aug 12, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Head of Sugars role requires a seasoned industry professional with a strong understanding of sugar trends across the agribusiness landscape. This role is instrumental in leading GlobalData s premium sugar and sweeteners content, guiding a team of analysts across various locations to champion GlobalData s syndicated and consulting content within these disciplines. This role focuses on leading a team towards continuous improvement across methodology, processes and process documentation, data quality and timeliness. Additionally, driving thought leadership alongside the Head of Agribusiness and Global R&A Director to shape the annual insights agenda for syndicated sugars and sweeteners content across critical markets and themes. A curious mindset is crucial for exploring innovative approaches to presenting and enhancing sugars-related content, ensuring consistently high-quality and client-ready outputs. Client engagement and adoption of GlobalData s Customer Lifecycle program is an important part of the Head of Sugars role. You will be required to regularly contribute to GlobalData s series of webinars, conferences and customer calls. What you ll be doing Product management Responsible for the smooth running of the syndicated sugars-focussed content data, reports and apps. Plan and prioritise team delivery commitments throughout the year based on topics that reflect the production plan and any ad hoc engagement sessions. Stay informed of industry regulatory changes relating to sugars and the impact of proposed legislation on different sectors, with support from each of the subject matter experts within your team. Schedule suitable resources for client support initiatives and consulting projects when requested. Work closely with the Global R&A Director on sugar product development initiatives, ensuring the sugars proposition gets stronger, more comprehensive and develops in line with industry expectations over time. Consider legacy research projects and databases that could, with investment, be revived and updated to offer valuable additions to sugar companies. Communicate with analysis teams globally to track publication progress and provide regular updates to senior management during weekly meetings. Take responsibility for the regular review and update of essential sugars related documentation, including process manuals, research audit trails, methodology, definitions, taxonomy and coverage documents. Data and Analytical skills Maintain high quality standards for analysis in terms of relevance, accuracy, creativity, and presentation. Demonstrate strong working knowledge of the sugar industry, including the outlook for global supply/demand of sugar, trade flow analysis, policy, industry dynamics, the appropriate measures and conversions for analysing data sets, and research methodology for converting primary and secondary research sources into comprehensive data sets. Analysis deliverables (Excel, PPT, Word, WebApp) are expected to be well-produced and client-ready , demonstrating industry expertise and experience. Demonstrate strong critical thinking, data manipulation and modelling skills in appropriate software applications, including A.I. such as Claude. Client support and commercial understanding Be the go-to contact for any sugar content-related queries from colleagues and clients, responding in a helpful manner and demonstrating sound knowledge and analytical interpretation. Support the development of volume and value renewal rates across sugar companies and working closely with account directors on high-risk. Work closely with commercial colleagues on effective client management and winning new business by joining client calls and/or on-site meetings. When requested, support client support initiatives such as global conferences and webinars, in conjunction with other Heads of functions. Contribute to public-facing collateral and marketing documents, such as the Agribusiness monthly newsletter. Demonstrate an understanding of how GlobalData s proposition fits together, how we position ourselves to clients, and therefore what they find valuable. Line management/Leadership To actively contribute towards the development and management of the R&A team across multiple locations globally, from a sugars perspective. Act as a role model to junior members of the team, in terms of attitude, engagement, and quality of work. Proactively drive initiatives for analyst development and collaboration, including sharing of best practices across the team. Mentor and develop junior members of the team to deliver sugars-related content to clients and at industry events where appropriate. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Head of Agribusiness is responsible for leading GlobalData's syndicated agribusiness research and content portfolio across multiple commodities. This role provides strategic direction for product development, research quality, and thought leadership while leading a global team of analysts. Working closely with Research & Analysis, Commercial and central teams, the Head of Agribusiness ensures high-quality, client-ready content, maintains robust research methodologies and taxonomy, and drives innovation across the agribusiness proposition. The role also plays a key part in client engagement through webinars, conferences, workshops and strategic customer interactions. What you'll be doing Product leadership Lead the delivery and development of GlobalData's syndicated agribusiness data and analysis. Set research priorities and manage the annual content roadmap in line with market trends and commercial objectives. Drive continuous improvement of research methodologies, taxonomy, documentation and product quality. Collaborate with global research and commercial teams to deliver strategic product enhancements and monitor publication progress. Allocate resources to support client initiatives and consulting projects. Research & analysis Maintain high standards of analytical quality, accuracy and presentation across all deliverables. Apply deep agribusiness expertise to interpret market trends, regulatory developments and commodity dynamics. Champion thought leadership through insightful analysis, innovative content and compelling storytelling. Ensure all outputs are client-ready across multiple formats. Client & commercial engagement Act as the subject matter expert for agribusiness content, supporting clients and internal stakeholders. Partner with commercial teams to support renewals, new business opportunities and client relationships. Represent GlobalData through webinars, conferences, workshops and customer presentations. Contribute to marketing collateral and help shape the commercial strategy for the agribusiness proposition. Leadership Lead, coach and develop a global team of analysts, fostering collaboration and best practice. Promote continuous improvement, knowledge sharing and integration across the wider Consumer Division. Act as a role model, driving high performance, engagement and professional development. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Aug 12, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Head of Agribusiness is responsible for leading GlobalData's syndicated agribusiness research and content portfolio across multiple commodities. This role provides strategic direction for product development, research quality, and thought leadership while leading a global team of analysts. Working closely with Research & Analysis, Commercial and central teams, the Head of Agribusiness ensures high-quality, client-ready content, maintains robust research methodologies and taxonomy, and drives innovation across the agribusiness proposition. The role also plays a key part in client engagement through webinars, conferences, workshops and strategic customer interactions. What you'll be doing Product leadership Lead the delivery and development of GlobalData's syndicated agribusiness data and analysis. Set research priorities and manage the annual content roadmap in line with market trends and commercial objectives. Drive continuous improvement of research methodologies, taxonomy, documentation and product quality. Collaborate with global research and commercial teams to deliver strategic product enhancements and monitor publication progress. Allocate resources to support client initiatives and consulting projects. Research & analysis Maintain high standards of analytical quality, accuracy and presentation across all deliverables. Apply deep agribusiness expertise to interpret market trends, regulatory developments and commodity dynamics. Champion thought leadership through insightful analysis, innovative content and compelling storytelling. Ensure all outputs are client-ready across multiple formats. Client & commercial engagement Act as the subject matter expert for agribusiness content, supporting clients and internal stakeholders. Partner with commercial teams to support renewals, new business opportunities and client relationships. Represent GlobalData through webinars, conferences, workshops and customer presentations. Contribute to marketing collateral and help shape the commercial strategy for the agribusiness proposition. Leadership Lead, coach and develop a global team of analysts, fostering collaboration and best practice. Promote continuous improvement, knowledge sharing and integration across the wider Consumer Division. Act as a role model, driving high performance, engagement and professional development. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Interim Director of Property Services 6-Month Contract Alloa Are you an experienced Director of Property Services looking for your next interim challenge? We're working with a well-respected Housing Association to recruit an Interim Director of Property Services for an initial 6-month contract . This is a fantastic opportunity to join an established organisation, providing strategic leadership across Property Services while supporting the business through an important period of transition. The Role Reporting to the Executive Team, you'll lead the strategic and operational delivery of Property Services, ensuring high-quality services are delivered to customers while providing strong leadership to the team. Responsibilities will include: Providing leadership across Property Services. Overseeing repairs, maintenance, planned investment and compliance. Supporting and developing the Property Services team. Driving service improvement and operational performance. Working closely with the Executive Team and Board where required. Ensuring statutory and regulatory compliance is maintained. Providing stability and leadership during the interim period. About You We're keen to hear from experienced Property Services leaders who have: Previous experience operating at Director or Head of Property Services level. Strong knowledge of social housing asset management, repairs and compliance. Excellent leadership and stakeholder management skills. A proven track record of delivering high-performing customer-focused services. Experience managing organisational change and driving continuous improvement. What's on Offer? Initial 6-month interim contract Opportunity to make an immediate impact. Established and supportive organisation. Perminant post Open For a confidential discussion, please get in touch today. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Aug 12, 2026
Contractor
Interim Director of Property Services 6-Month Contract Alloa Are you an experienced Director of Property Services looking for your next interim challenge? We're working with a well-respected Housing Association to recruit an Interim Director of Property Services for an initial 6-month contract . This is a fantastic opportunity to join an established organisation, providing strategic leadership across Property Services while supporting the business through an important period of transition. The Role Reporting to the Executive Team, you'll lead the strategic and operational delivery of Property Services, ensuring high-quality services are delivered to customers while providing strong leadership to the team. Responsibilities will include: Providing leadership across Property Services. Overseeing repairs, maintenance, planned investment and compliance. Supporting and developing the Property Services team. Driving service improvement and operational performance. Working closely with the Executive Team and Board where required. Ensuring statutory and regulatory compliance is maintained. Providing stability and leadership during the interim period. About You We're keen to hear from experienced Property Services leaders who have: Previous experience operating at Director or Head of Property Services level. Strong knowledge of social housing asset management, repairs and compliance. Excellent leadership and stakeholder management skills. A proven track record of delivering high-performing customer-focused services. Experience managing organisational change and driving continuous improvement. What's on Offer? Initial 6-month interim contract Opportunity to make an immediate impact. Established and supportive organisation. Perminant post Open For a confidential discussion, please get in touch today. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Your New Company Join a large, complex organisation operating within a highly regulated environment, where compliance, governance and regulatory adherence are critical to business success. You'll be working alongside senior stakeholders, technology teams, security professionals and programme leaders to help interpret evolving regulatory requirements and support informed business decision-making. Your New Role As a Regulatory Analyst / GRC Consultant, you will act as a trusted advisor on regulatory and governance matters, providing expert guidance on how regulatory frameworks impact business operations, technology initiatives and strategic decisions. This is a consultative role focused on interpretation and advice rather than hands-on delivery, requiring someone who can analyse complex regulations and translate them into clear business implications and recommendations. Key responsibilities will include: Analysing regulatory frameworks including TSA, ISO 27001, SOX and related governance requirements. Providing strategic advice on regulatory and compliance impacts across projects and programmes. Acting as a regulatory subject matter expert during stakeholder meetings and discussions. Supporting responses to regulatory enquiries and customer compliance queries. Interpreting regulatory requirements and translating them into practical business recommendations. Identifying gaps between current practices and regulatory expectations. Advising senior stakeholders on compliance risks, obligations and best practice. Supporting a fast-paced environment where regulatory priorities can change quickly. What You'll Need to Succeed To be successful in this role, you will have: Strong experience within Regulatory Compliance, Governance, Risk & Compliance (GRC), Controls or Advisory environments. Proven experience interpreting complex regulatory or control frameworks and advising stakeholders accordingly. Knowledge of TSA (Telecoms Security Act) is highly desirable. Experience working with frameworks such as ISO 27001, SOX, NIST or similar governance and compliance standards. Excellent analytical and impact assessment skills. The ability to translate technical or regulatory requirements into clear business outcomes. Strong stakeholder management and communication skills. A consultative mindset with the confidence to challenge, advise and influence. Previous consultancy or advisory experience would be advantageous. What You'll Get in Return Competitive day rate of 590. Hybrid working model with approximately two days on-site per week. Opportunity to work within a complex regulatory environment on high-profile compliance initiatives. Exposure to senior stakeholders and strategic decision-making. A collaborative and fast-moving environment where your expertise will add real value What You Need to Do Now If you're an experienced Regulatory Analyst, GRC Consultant or Governance professional looking for your next contract opportunity, apply now or contact us for a confidential discussion. Please note that occasional travel to either Reading or Paddington may be required at short notice, and flexibility around on-site working is essential. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Seasonal
Your New Company Join a large, complex organisation operating within a highly regulated environment, where compliance, governance and regulatory adherence are critical to business success. You'll be working alongside senior stakeholders, technology teams, security professionals and programme leaders to help interpret evolving regulatory requirements and support informed business decision-making. Your New Role As a Regulatory Analyst / GRC Consultant, you will act as a trusted advisor on regulatory and governance matters, providing expert guidance on how regulatory frameworks impact business operations, technology initiatives and strategic decisions. This is a consultative role focused on interpretation and advice rather than hands-on delivery, requiring someone who can analyse complex regulations and translate them into clear business implications and recommendations. Key responsibilities will include: Analysing regulatory frameworks including TSA, ISO 27001, SOX and related governance requirements. Providing strategic advice on regulatory and compliance impacts across projects and programmes. Acting as a regulatory subject matter expert during stakeholder meetings and discussions. Supporting responses to regulatory enquiries and customer compliance queries. Interpreting regulatory requirements and translating them into practical business recommendations. Identifying gaps between current practices and regulatory expectations. Advising senior stakeholders on compliance risks, obligations and best practice. Supporting a fast-paced environment where regulatory priorities can change quickly. What You'll Need to Succeed To be successful in this role, you will have: Strong experience within Regulatory Compliance, Governance, Risk & Compliance (GRC), Controls or Advisory environments. Proven experience interpreting complex regulatory or control frameworks and advising stakeholders accordingly. Knowledge of TSA (Telecoms Security Act) is highly desirable. Experience working with frameworks such as ISO 27001, SOX, NIST or similar governance and compliance standards. Excellent analytical and impact assessment skills. The ability to translate technical or regulatory requirements into clear business outcomes. Strong stakeholder management and communication skills. A consultative mindset with the confidence to challenge, advise and influence. Previous consultancy or advisory experience would be advantageous. What You'll Get in Return Competitive day rate of 590. Hybrid working model with approximately two days on-site per week. Opportunity to work within a complex regulatory environment on high-profile compliance initiatives. Exposure to senior stakeholders and strategic decision-making. A collaborative and fast-moving environment where your expertise will add real value What You Need to Do Now If you're an experienced Regulatory Analyst, GRC Consultant or Governance professional looking for your next contract opportunity, apply now or contact us for a confidential discussion. Please note that occasional travel to either Reading or Paddington may be required at short notice, and flexibility around on-site working is essential. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company Triage Manager Sheffield Hybrid Working Full-Time - 1 day a week in the office in central Sheffield The Opportunity An exciting opportunity has arisen for an experienced people manager to lead a specialist case assessment function within a national regulatory organisation. This role is pivotal in ensuring concerns and complaints are assessed fairly, consistently and proportionately, supporting public protection and confidence in a regulated profession.Leading a team of experienced case management professionals, you will oversee the assessment and prioritisation of incoming concerns, ensuring decisions are evidence-based, risk-focused and aligned with relevant legislation, policies and service standards. This is an excellent opportunity for a regulatory, investigations, compliance or professional standards professional looking to make a meaningful impact while developing a high-performing team. Key Responsibilities Lead and manage a team responsible for assessing and reviewing incoming complaints and concerns. Ensure decisions are transparent, legally sound, evidence-led and proportionate. Oversee the progression of complex, sensitive, high-risk and high-profile cases. Provide technical guidance and support to team members on case assessment and decision-making. Monitor team performance against service standards, quality measures and operational targets. Implement and maintain robust quality assurance processes. Analyse performance data and identify opportunities for process improvement and enhanced service delivery. Lead, coach and develop team members, promoting a positive and high-performing culture. Build effective relationships with internal departments, legal advisers, employers and external stakeholders. Support continuous improvement initiatives and contribute to wider operational projects. Prepare reports, handle escalated enquiries and respond to complaints where required. Deputise for senior management as needed. About You To be successful in this role, you will demonstrate: Previous experience within a regulatory, compliance, professional standards, investigations or similar environment. Experience managing and developing teams within a fast-paced operational setting. Strong decision-making skills with the ability to assess complex information and manage risk effectively. Excellent analytical and problem-solving abilities. Experience handling sensitive and confidential information with professionalism and discretion. A track record of improving processes, implementing change and driving performance improvements. Strong stakeholder management skills with the ability to build credibility and influence at all levels. Experience monitoring workloads, managing KPIs and producing management information. Excellent verbal and written communication skills. Strong IT skills, including experience using case management systems and Microsoft Office applications. A commitment to equality, diversity, inclusion and delivering outstanding customer service. What's on Offer Hybrid working model combining office and home working. Opportunity to lead a high-profile, purpose-driven function. Supportive and collaborative working environment. Ongoing professional development and leadership opportunities. The chance to play a key role in protecting the public and maintaining professional standards. If you are an experienced operational leader with a background in investigations, regulation, compliance or professional standards and are looking for a rewarding leadership opportunity, we would love to hear from you! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Full time
Your new company Triage Manager Sheffield Hybrid Working Full-Time - 1 day a week in the office in central Sheffield The Opportunity An exciting opportunity has arisen for an experienced people manager to lead a specialist case assessment function within a national regulatory organisation. This role is pivotal in ensuring concerns and complaints are assessed fairly, consistently and proportionately, supporting public protection and confidence in a regulated profession.Leading a team of experienced case management professionals, you will oversee the assessment and prioritisation of incoming concerns, ensuring decisions are evidence-based, risk-focused and aligned with relevant legislation, policies and service standards. This is an excellent opportunity for a regulatory, investigations, compliance or professional standards professional looking to make a meaningful impact while developing a high-performing team. Key Responsibilities Lead and manage a team responsible for assessing and reviewing incoming complaints and concerns. Ensure decisions are transparent, legally sound, evidence-led and proportionate. Oversee the progression of complex, sensitive, high-risk and high-profile cases. Provide technical guidance and support to team members on case assessment and decision-making. Monitor team performance against service standards, quality measures and operational targets. Implement and maintain robust quality assurance processes. Analyse performance data and identify opportunities for process improvement and enhanced service delivery. Lead, coach and develop team members, promoting a positive and high-performing culture. Build effective relationships with internal departments, legal advisers, employers and external stakeholders. Support continuous improvement initiatives and contribute to wider operational projects. Prepare reports, handle escalated enquiries and respond to complaints where required. Deputise for senior management as needed. About You To be successful in this role, you will demonstrate: Previous experience within a regulatory, compliance, professional standards, investigations or similar environment. Experience managing and developing teams within a fast-paced operational setting. Strong decision-making skills with the ability to assess complex information and manage risk effectively. Excellent analytical and problem-solving abilities. Experience handling sensitive and confidential information with professionalism and discretion. A track record of improving processes, implementing change and driving performance improvements. Strong stakeholder management skills with the ability to build credibility and influence at all levels. Experience monitoring workloads, managing KPIs and producing management information. Excellent verbal and written communication skills. Strong IT skills, including experience using case management systems and Microsoft Office applications. A commitment to equality, diversity, inclusion and delivering outstanding customer service. What's on Offer Hybrid working model combining office and home working. Opportunity to lead a high-profile, purpose-driven function. Supportive and collaborative working environment. Ongoing professional development and leadership opportunities. The chance to play a key role in protecting the public and maintaining professional standards. If you are an experienced operational leader with a background in investigations, regulation, compliance or professional standards and are looking for a rewarding leadership opportunity, we would love to hear from you! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Metadata LeadTarget Start Date: ASAP Contract Type: Permanent, Full Time, Salary Range: Up to 80k Location: Eastleigh or Reigate , Hybrid working with travel to Ageas offices when required. Metadata Lead: At Ageas, we are on a mission to unlock the full value of our data, and we are looking for an experienced Metadata Lead to play a pivotal role in making this a reality. This is a unique opportunity to take ownership of our enterprise metadata capability, shaping how data is discovered, governed and trusted across the organisation. As the Metadata Lead, you will own the vision and roadmap for our metadata tooling landscape, including Collibra and Unity Catalog, ensuring they operate as a cohesive ecosystem. Working closely with Data Owners, Stewards, IT and the wider data community, you will translate technical and regulatory needs into scalable, business-focused solutions while driving adoption, value realisation and continuous improvement. This is an exciting opportunity for a metadata leader ready to drive real business value through data. Main Responsibilities as Metadata Lead: Design, own and deliver the metadata roadmap. Lead Collibra and Unity Catalog configuration, rollout, and value realisation plans. Use metadata tooling and processes to enable the effective delivery of Data Governance & Data Quality outcomes with key stakeholders. Promote metadata tooling purpose and value through data forums, workshops and demos to maximise output and value from business tooling investment Use metadata tooling capability to optimise and automate data governance processes and support major data migration and business integration programmes, underpinned by focussed and measurable performance metrics Skills and experience you need as Metadata Lead: Metadata Expertise : Collibra specialist with strong data cataloguing and lineage knowledge, as well as strong Databricks Unity Catalog experience Delivery Leadership : Experience is designing and executing against delivery roadmaps that are underpinned by purposeful outcomes and value. Communication : Ability to translate technical solutions into clear and understandable business outcomes and value Governance Focus: Excellent understanding of Data Governance/Data Quality best practice and strong experience of using metadata tooling capabilities to deliver business value Coaching : Experience developing junior data governance and data quality stakeholders, which an ability to set a vision and delivery path that junior members of the team can execute against. Strong influencing skills that enable Data Owners and Stewards to be effective in the execution of their duties, putting Metadata tooling is at the heart of data governance process enablement. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness. Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Full time
Job Title: Metadata LeadTarget Start Date: ASAP Contract Type: Permanent, Full Time, Salary Range: Up to 80k Location: Eastleigh or Reigate , Hybrid working with travel to Ageas offices when required. Metadata Lead: At Ageas, we are on a mission to unlock the full value of our data, and we are looking for an experienced Metadata Lead to play a pivotal role in making this a reality. This is a unique opportunity to take ownership of our enterprise metadata capability, shaping how data is discovered, governed and trusted across the organisation. As the Metadata Lead, you will own the vision and roadmap for our metadata tooling landscape, including Collibra and Unity Catalog, ensuring they operate as a cohesive ecosystem. Working closely with Data Owners, Stewards, IT and the wider data community, you will translate technical and regulatory needs into scalable, business-focused solutions while driving adoption, value realisation and continuous improvement. This is an exciting opportunity for a metadata leader ready to drive real business value through data. Main Responsibilities as Metadata Lead: Design, own and deliver the metadata roadmap. Lead Collibra and Unity Catalog configuration, rollout, and value realisation plans. Use metadata tooling and processes to enable the effective delivery of Data Governance & Data Quality outcomes with key stakeholders. Promote metadata tooling purpose and value through data forums, workshops and demos to maximise output and value from business tooling investment Use metadata tooling capability to optimise and automate data governance processes and support major data migration and business integration programmes, underpinned by focussed and measurable performance metrics Skills and experience you need as Metadata Lead: Metadata Expertise : Collibra specialist with strong data cataloguing and lineage knowledge, as well as strong Databricks Unity Catalog experience Delivery Leadership : Experience is designing and executing against delivery roadmaps that are underpinned by purposeful outcomes and value. Communication : Ability to translate technical solutions into clear and understandable business outcomes and value Governance Focus: Excellent understanding of Data Governance/Data Quality best practice and strong experience of using metadata tooling capabilities to deliver business value Coaching : Experience developing junior data governance and data quality stakeholders, which an ability to set a vision and delivery path that junior members of the team can execute against. Strong influencing skills that enable Data Owners and Stewards to be effective in the execution of their duties, putting Metadata tooling is at the heart of data governance process enablement. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness. Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Portfolio Procurement has been engaged by our leading Essex based client to recruit for a Procurement Manager (Electronics) The role: You will take a leading role in driving subcontractor performance and supplier capability across complex, cutting-edge programmes. You will play a key part in strategically managing important PCBA system integration projects, each at different stages of their lifecycle, ensuring seamless progression from concept through to stable production. Main Responsibilities: Subcontract & Supplier Delivery Lead supplier selection activities ensuring capability, capacity, and maturity alignment to programme phase (NPI through to production ramp) and delivery risk profile. Own end-to-end delivery performance of assigned subcontractors, ensuring alignment to programme milestones, cost targets, and quality requirements. Establish and maintain robust supplier delivery plans, tracking performance against agreed schedules and proactively managing risks and constraints. Lead recovery planning and execution for underperforming suppliers, driving timely resolution of delivery or quality issues. Supplier Readiness & Technical Programme Support Engage suppliers early in the design and NPI phases to ensure technical capability, capacity, and readiness to support programme requirements. Conduct supplier readiness and capability assessments, including industrialisation, compliance, and documentation maturity. Ensure alignment between engineering change processes and supplier execution, minimising disruption to programme delivery. Support structured onboarding and qualification of suppliers, including compliance with regulatory and environmental standards. Commercial & Contract Management Develop and implement sourcing strategies aligned to programme and business objectives. Lead contractual negotiations and establish framework agreements that appropriately manage delivery risk, performance expectations, and commercial outcomes. Manage change control, variations, and commercial risks throughout the subcontract lifecycle. Supplier Performance & Development Drive supplier performance management through data-driven reviews, KPIs, and structured improvement plans. Identify and implement supplier development initiatives to improve capability, capacity, quality, and delivery reliability. Develop resilient supply strategies including dual sourcing and alternative supplier identification. Cross-Functional Leadership Act as the primary link between procurement, suppliers, engineering, quality, and manufacturing to ensure integrated execution. Support programme teams in defining procurement requirements and ensuring supplier deliverables meet technical and programme objectives. Provide clear communication and escalation of supplier-related risks and opportunities. Experience, Skills and Qualifications Significant experience in procurement, subcontract management, or supply chain roles within a technical or engineering environment. Demonstrated experience supporting new product introduction (NPI) and managing supplier engagement from design through to production. Strong understanding of supplier readiness, qualification processes, and compliance requirements, including regulatory, environmental, and quality standards. Proven ability to manage supplier performance and deliver recovery in challenging delivery environments. Experience working within complex, low-volume, high-mix manufacturing environments. Strong commercial and contractual acumen, with experience managing risk and negotiating agreements. Excellent cross-functional collaboration and stakeholder management skills. Analytical capability with strong data handling skills, including Excel, SQL and ERP systems such as SAP. Professional procurement qualifications, such as MCIPS are desirable. Bachelor's degree in a science or engineering discipline would be advantageous. Eligibility for Security Check (SC) clearance is a requirement Some travel within UK 52048DH INDPRO The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 12, 2026
Full time
Portfolio Procurement has been engaged by our leading Essex based client to recruit for a Procurement Manager (Electronics) The role: You will take a leading role in driving subcontractor performance and supplier capability across complex, cutting-edge programmes. You will play a key part in strategically managing important PCBA system integration projects, each at different stages of their lifecycle, ensuring seamless progression from concept through to stable production. Main Responsibilities: Subcontract & Supplier Delivery Lead supplier selection activities ensuring capability, capacity, and maturity alignment to programme phase (NPI through to production ramp) and delivery risk profile. Own end-to-end delivery performance of assigned subcontractors, ensuring alignment to programme milestones, cost targets, and quality requirements. Establish and maintain robust supplier delivery plans, tracking performance against agreed schedules and proactively managing risks and constraints. Lead recovery planning and execution for underperforming suppliers, driving timely resolution of delivery or quality issues. Supplier Readiness & Technical Programme Support Engage suppliers early in the design and NPI phases to ensure technical capability, capacity, and readiness to support programme requirements. Conduct supplier readiness and capability assessments, including industrialisation, compliance, and documentation maturity. Ensure alignment between engineering change processes and supplier execution, minimising disruption to programme delivery. Support structured onboarding and qualification of suppliers, including compliance with regulatory and environmental standards. Commercial & Contract Management Develop and implement sourcing strategies aligned to programme and business objectives. Lead contractual negotiations and establish framework agreements that appropriately manage delivery risk, performance expectations, and commercial outcomes. Manage change control, variations, and commercial risks throughout the subcontract lifecycle. Supplier Performance & Development Drive supplier performance management through data-driven reviews, KPIs, and structured improvement plans. Identify and implement supplier development initiatives to improve capability, capacity, quality, and delivery reliability. Develop resilient supply strategies including dual sourcing and alternative supplier identification. Cross-Functional Leadership Act as the primary link between procurement, suppliers, engineering, quality, and manufacturing to ensure integrated execution. Support programme teams in defining procurement requirements and ensuring supplier deliverables meet technical and programme objectives. Provide clear communication and escalation of supplier-related risks and opportunities. Experience, Skills and Qualifications Significant experience in procurement, subcontract management, or supply chain roles within a technical or engineering environment. Demonstrated experience supporting new product introduction (NPI) and managing supplier engagement from design through to production. Strong understanding of supplier readiness, qualification processes, and compliance requirements, including regulatory, environmental, and quality standards. Proven ability to manage supplier performance and deliver recovery in challenging delivery environments. Experience working within complex, low-volume, high-mix manufacturing environments. Strong commercial and contractual acumen, with experience managing risk and negotiating agreements. Excellent cross-functional collaboration and stakeholder management skills. Analytical capability with strong data handling skills, including Excel, SQL and ERP systems such as SAP. Professional procurement qualifications, such as MCIPS are desirable. Bachelor's degree in a science or engineering discipline would be advantageous. Eligibility for Security Check (SC) clearance is a requirement Some travel within UK 52048DH INDPRO The Portfolio Group are acting on behalf of our client in recruiting for this position.
Originally named, Great British Nuclear, Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. The Head of Health Safety and Environment will set the professional standards for HSE (including sustainability). Reporting to the SLA Director, they will lead the design, development and delivery of the HSES function through the various project phases, setting standards, providing advice and carrying out oversight of the HSES delivery within the SMR project. The Head of HSES will be part of the leadership of the SLA Directorate and is expected to be able to exert influence within the delivery parts of the project ensuring that expectations are clear and contributing to the development of a robust HSES culture. Please note, Warrington will be the primary base location; however, due to the nature of the role, there will be an expectation of occasional travel to and on-site work at Wylfa. The role operates on a hybrid working basis. Accountabilities & Responsibilities: Leading, managing and developing the HSE team. Setting professional standards for HSES within the SMR project providing advice and guidance on HSES matters. Establishing, promulgating and maintaining the HSES elements of the Integrated Management System to meet ISO14001 and 45001. Overseeing professional standards and development of HSES professionals within the SMR Project. Ensuring compliance with environmental permits and other relevant permissions granted to the SMR project. Leading and conducting audits and reviews to ensure compliance and conformance. Providing management information and reporting on HSES matters. Overseeing standards of HSES across the broader SMR project team, including the supply chain. Provision of a Radiation Protection Advisor (RPA) Service to the SMR Project. Provision of a Radioactive Waste Advisor (RWA) Service to the SMR Project. Delivery of an approved Funded Decommissioning Plan for the SMR Project. Develop and deliver HSES training programmes to ensure that all employees and contractors are aware of their responsibilities and have the necessary skills to operate safely. Being accountable for Budgets and delivery, including service provision fees and contractor oversight. Knowledge, Skills and Experience required: Extensive experience in HSES management, including significant experience in the nuclear, energy, or other high-hazard industries. Strong knowledge of safety and environmental legislation and standards relevant to the nuclear sector. Proven experience leading HSES teams and managing complex HSES programs for large-scale engineering or construction projects. Experience with regulatory bodies, particularly ONR, EA / NRW. Strong understanding of environmental management systems and compliance frameworks (e.g., ISO 14001, 45001). Exceptional communication skills, with the ability to effectively interact and explain complex processes with technical and non-technical stakeholders. The capability to embrace change and uncertainty and welcome the emergent aspect of the job. Ability to foster a collaborative and supportive environment, whilst developing team members' skills and capabilities. Ability to work in a collaborative, multi-party environment at pace. Qualifications A bachelor's degree in occupational health and safety, environmental science, engineering, or a related discipline. A master's degree or equivalent qualification is preferred. Charted membership of a relevant professional body. Lead Auditor certification in safety management systems (e.g. ISO 45001) or environmental management systems (ISO 14001). Please complete our short application form to apply for this role. If shortlisted, one of our Talent Attraction Leads will be in touch to discuss the position in more detail. Good luck with your application! At GBE-N, we are committed to building an inclusive workplace where everyone can thrive. We value diversity and encourage applications from all backgrounds, including underrepresented groups. If you require any support or adjustments to help you with your application, please contact us at , and we will be happy to provide assistance.
Aug 12, 2026
Full time
Originally named, Great British Nuclear, Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. The Head of Health Safety and Environment will set the professional standards for HSE (including sustainability). Reporting to the SLA Director, they will lead the design, development and delivery of the HSES function through the various project phases, setting standards, providing advice and carrying out oversight of the HSES delivery within the SMR project. The Head of HSES will be part of the leadership of the SLA Directorate and is expected to be able to exert influence within the delivery parts of the project ensuring that expectations are clear and contributing to the development of a robust HSES culture. Please note, Warrington will be the primary base location; however, due to the nature of the role, there will be an expectation of occasional travel to and on-site work at Wylfa. The role operates on a hybrid working basis. Accountabilities & Responsibilities: Leading, managing and developing the HSE team. Setting professional standards for HSES within the SMR project providing advice and guidance on HSES matters. Establishing, promulgating and maintaining the HSES elements of the Integrated Management System to meet ISO14001 and 45001. Overseeing professional standards and development of HSES professionals within the SMR Project. Ensuring compliance with environmental permits and other relevant permissions granted to the SMR project. Leading and conducting audits and reviews to ensure compliance and conformance. Providing management information and reporting on HSES matters. Overseeing standards of HSES across the broader SMR project team, including the supply chain. Provision of a Radiation Protection Advisor (RPA) Service to the SMR Project. Provision of a Radioactive Waste Advisor (RWA) Service to the SMR Project. Delivery of an approved Funded Decommissioning Plan for the SMR Project. Develop and deliver HSES training programmes to ensure that all employees and contractors are aware of their responsibilities and have the necessary skills to operate safely. Being accountable for Budgets and delivery, including service provision fees and contractor oversight. Knowledge, Skills and Experience required: Extensive experience in HSES management, including significant experience in the nuclear, energy, or other high-hazard industries. Strong knowledge of safety and environmental legislation and standards relevant to the nuclear sector. Proven experience leading HSES teams and managing complex HSES programs for large-scale engineering or construction projects. Experience with regulatory bodies, particularly ONR, EA / NRW. Strong understanding of environmental management systems and compliance frameworks (e.g., ISO 14001, 45001). Exceptional communication skills, with the ability to effectively interact and explain complex processes with technical and non-technical stakeholders. The capability to embrace change and uncertainty and welcome the emergent aspect of the job. Ability to foster a collaborative and supportive environment, whilst developing team members' skills and capabilities. Ability to work in a collaborative, multi-party environment at pace. Qualifications A bachelor's degree in occupational health and safety, environmental science, engineering, or a related discipline. A master's degree or equivalent qualification is preferred. Charted membership of a relevant professional body. Lead Auditor certification in safety management systems (e.g. ISO 45001) or environmental management systems (ISO 14001). Please complete our short application form to apply for this role. If shortlisted, one of our Talent Attraction Leads will be in touch to discuss the position in more detail. Good luck with your application! At GBE-N, we are committed to building an inclusive workplace where everyone can thrive. We value diversity and encourage applications from all backgrounds, including underrepresented groups. If you require any support or adjustments to help you with your application, please contact us at , and we will be happy to provide assistance.
Join Our Client as an Account Services Manager - Exciting Leadership Opportunity in the Pharma Sector Are you ready to make a significant impact in a dynamic and innovative industry? Our Client, a renowned organisation operating within the healthcare and pharmaceutical industries, is seeking a highly motivated and strategic Account Services Manager to join their team. Known for fostering a collaborative and forward-thinking work environment, our Client values growth, excellence, and delivering exceptional service to its partners. The Opportunity: This role has arisen due to strategic expansion and a growing portfolio of client accounts. As an Account Services Manager, you will play a pivotal part in enhancing client relationships, driving account performance, and ensuring the successful delivery of services that meet and exceed expectations. This is an outstanding chance to influence key accounts and contribute to a reputable organisation committed to innovation and client satisfaction. Key Responsibilities: Develop and nurture strong relationships with clients, understanding their strategic goals and business needs. Coordinate cross-departmental teams to deliver tailored solutions aligning with client objectives. Monitor account performance, analyse data, and implement improvements to optimise outcomes. Serve as the primary point of contact, providing expert guidance and resolving issues promptly. Prepare and present account reviews, proposals, and strategic plans to clients. Manage contract negotiations, renewals, and upselling opportunities. Collaborate with internal teams to ensure a consistent and high-quality service delivery. Stay informed on industry trends, regulatory changes, and innovations impacting client accounts. Essential Skills & Experience: Proven experience in account management within the pharmaceutical, healthcare, or life sciences sectors. Excellent interpersonal and communication skills, with the ability to build trusted relationships. Strong organisational skills and the ability to manage multiple accounts effectively. Demonstrable strategic thinking and problem-solving abilities. Proficiency with CRM systems and MS Office Suite. Desirable Skills & Experience: Knowledge of pharmaceutical regulations and compliance standards. Experience in project management or leading strategic initiatives. Industry-specific certifications or training. Fluency in additional languages relevant to key client markets. If you are a proactive, client-focused professional eager to contribute to a company that values innovation and excellence, we encourage you to apply. Please submit your CV to be considered for this exciting opportunity. We look forward to hearing from qualified candidates who are ready to take the next step in their career with our Client.
Aug 12, 2026
Full time
Join Our Client as an Account Services Manager - Exciting Leadership Opportunity in the Pharma Sector Are you ready to make a significant impact in a dynamic and innovative industry? Our Client, a renowned organisation operating within the healthcare and pharmaceutical industries, is seeking a highly motivated and strategic Account Services Manager to join their team. Known for fostering a collaborative and forward-thinking work environment, our Client values growth, excellence, and delivering exceptional service to its partners. The Opportunity: This role has arisen due to strategic expansion and a growing portfolio of client accounts. As an Account Services Manager, you will play a pivotal part in enhancing client relationships, driving account performance, and ensuring the successful delivery of services that meet and exceed expectations. This is an outstanding chance to influence key accounts and contribute to a reputable organisation committed to innovation and client satisfaction. Key Responsibilities: Develop and nurture strong relationships with clients, understanding their strategic goals and business needs. Coordinate cross-departmental teams to deliver tailored solutions aligning with client objectives. Monitor account performance, analyse data, and implement improvements to optimise outcomes. Serve as the primary point of contact, providing expert guidance and resolving issues promptly. Prepare and present account reviews, proposals, and strategic plans to clients. Manage contract negotiations, renewals, and upselling opportunities. Collaborate with internal teams to ensure a consistent and high-quality service delivery. Stay informed on industry trends, regulatory changes, and innovations impacting client accounts. Essential Skills & Experience: Proven experience in account management within the pharmaceutical, healthcare, or life sciences sectors. Excellent interpersonal and communication skills, with the ability to build trusted relationships. Strong organisational skills and the ability to manage multiple accounts effectively. Demonstrable strategic thinking and problem-solving abilities. Proficiency with CRM systems and MS Office Suite. Desirable Skills & Experience: Knowledge of pharmaceutical regulations and compliance standards. Experience in project management or leading strategic initiatives. Industry-specific certifications or training. Fluency in additional languages relevant to key client markets. If you are a proactive, client-focused professional eager to contribute to a company that values innovation and excellence, we encourage you to apply. Please submit your CV to be considered for this exciting opportunity. We look forward to hearing from qualified candidates who are ready to take the next step in their career with our Client.
Our client is seeking a Procurement Manager to lead the process for procuring contracts for stakeholders, evaluate and monitor existing contracts, develop and lead on the procurement strategy, ensuring value for money is achieved and comply with Group Procurement Policy. The role is a FTC until January 2027. My client is looking for someone who can hit the ground running; therefore, candidates need experience in the Public Sector or Social Housing. Job Description for the Procurement Manager: As the Procurement Manager, you will manage the Procurement function, procuring and implementing contracts, including the day-to-day project management utilising our e-procurement software (Intend). This includes the sourcing and negotiation of terms with suppliers Work collaboratively as part of the Procurement Team as a supportive business partner to assigned business functions As the Procurement Manager, you will prepare tender documents which meet the requirements of the stakeholders. This includes the production of contract documents. Also ensuring KPI s are captured to monitor performance To lead on procurement strategy and policy, ensuring it s embedded in the organisation. As the Procurement Manager, you will be responsible for making recommendations and evaluating tender options. Work with stakeholders to evaluate the procurement options available, including the use of approved frameworks or tailored solutions specific to unique circumstances. Identifying potential suppliers, evaluating their capabilities, and selecting the ones that best meet the company's needs in terms of quality, cost, and reliability (including delivering tenders above the Public Contracts Regulations and the use of Frameworks/DPS etc) Maintain relationships with key stakeholders and partners including suppliers, contractors, solicitors, other sector specialists, and customers Ensure that the procurement service meets all legal, regulatory, governance requirements and any reporting required As Procurement Manager, you will be responsible for reporting on procurement spend and efficiencies achieved for contracts awarded To manage and lead the procurement Team Lead on ensuring contracts are authorised, and the details are loaded into our software (Intend). Also ensuring all supplier details are kept up to date and monitored on our Procurement management Software Training of non-Procurement colleagues to ensure they can carry out procurement exercises and tenders where appropriate Lead on procurement risk management. Identifying and mitigating potential risks related to procurement, such as supply chain disruptions, geopolitical factors, or regulatory changes To lead on system development and reviewing processes to facilitate better ways of working Ensure environmental sustainability is at the heart of the decision-making process Candidate Requirements for the Procurement Manager: CIPS Qualification an advantage Comprehensive knowledge and experience of Public Contract Regulation 2015. Experience working in the Social Housing sector is essential Experience of using e-procurement platforms to manage tendering activity Proven experience in drawing up contracts Project management experience Strong leadership skills Demonstrate both financial and commercial acumen Ability to manage changing priorities Excellent communication skills with the ability to build strong working relationships and be an effective Business Partner with internal and external stakeholders Strong financial skills with the ability to analyse complex financial data is an advantage Ability to work on their own initiative Able to work collaboratively across the organisation This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone, Uttoxeter, Cheadle, Stafford, Crewe, Nantwich, Leek and surrounding areas This role would suit candidates with the following experience: Purchasing Manager, Procurement Manager, Procurement Lead, Purchasing Lead or similar Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region. Hours: Monday Friday, 37 hours a week, mainly working remotely with the occasional travel to Newcastle under Lyme Salary: £69,066.11 per annum + car allowance Location: Newcastle under Lyme Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke-on-Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Aug 12, 2026
Contractor
Our client is seeking a Procurement Manager to lead the process for procuring contracts for stakeholders, evaluate and monitor existing contracts, develop and lead on the procurement strategy, ensuring value for money is achieved and comply with Group Procurement Policy. The role is a FTC until January 2027. My client is looking for someone who can hit the ground running; therefore, candidates need experience in the Public Sector or Social Housing. Job Description for the Procurement Manager: As the Procurement Manager, you will manage the Procurement function, procuring and implementing contracts, including the day-to-day project management utilising our e-procurement software (Intend). This includes the sourcing and negotiation of terms with suppliers Work collaboratively as part of the Procurement Team as a supportive business partner to assigned business functions As the Procurement Manager, you will prepare tender documents which meet the requirements of the stakeholders. This includes the production of contract documents. Also ensuring KPI s are captured to monitor performance To lead on procurement strategy and policy, ensuring it s embedded in the organisation. As the Procurement Manager, you will be responsible for making recommendations and evaluating tender options. Work with stakeholders to evaluate the procurement options available, including the use of approved frameworks or tailored solutions specific to unique circumstances. Identifying potential suppliers, evaluating their capabilities, and selecting the ones that best meet the company's needs in terms of quality, cost, and reliability (including delivering tenders above the Public Contracts Regulations and the use of Frameworks/DPS etc) Maintain relationships with key stakeholders and partners including suppliers, contractors, solicitors, other sector specialists, and customers Ensure that the procurement service meets all legal, regulatory, governance requirements and any reporting required As Procurement Manager, you will be responsible for reporting on procurement spend and efficiencies achieved for contracts awarded To manage and lead the procurement Team Lead on ensuring contracts are authorised, and the details are loaded into our software (Intend). Also ensuring all supplier details are kept up to date and monitored on our Procurement management Software Training of non-Procurement colleagues to ensure they can carry out procurement exercises and tenders where appropriate Lead on procurement risk management. Identifying and mitigating potential risks related to procurement, such as supply chain disruptions, geopolitical factors, or regulatory changes To lead on system development and reviewing processes to facilitate better ways of working Ensure environmental sustainability is at the heart of the decision-making process Candidate Requirements for the Procurement Manager: CIPS Qualification an advantage Comprehensive knowledge and experience of Public Contract Regulation 2015. Experience working in the Social Housing sector is essential Experience of using e-procurement platforms to manage tendering activity Proven experience in drawing up contracts Project management experience Strong leadership skills Demonstrate both financial and commercial acumen Ability to manage changing priorities Excellent communication skills with the ability to build strong working relationships and be an effective Business Partner with internal and external stakeholders Strong financial skills with the ability to analyse complex financial data is an advantage Ability to work on their own initiative Able to work collaboratively across the organisation This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone, Uttoxeter, Cheadle, Stafford, Crewe, Nantwich, Leek and surrounding areas This role would suit candidates with the following experience: Purchasing Manager, Procurement Manager, Procurement Lead, Purchasing Lead or similar Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region. Hours: Monday Friday, 37 hours a week, mainly working remotely with the occasional travel to Newcastle under Lyme Salary: £69,066.11 per annum + car allowance Location: Newcastle under Lyme Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke-on-Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Originally named, Great British Nuclear, Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. The Head of Quality and Management Systems will set the professional standards for Quality and coordinate the Integrated Management System within the SMR project. Reporting to the SLA Director, they will lead the design, development and delivery of the quality function and IMS through the various project phases, setting standards, providing advice and carrying out oversight of the quality delivery. The Head of Quality and Management Systems will be part of the leadership of the SLA Directorate and is expected to be able to exert influence within the delivery parts of the project ensuring that expectations are clear and contributing to the development of a robust Quality culture. Please note, Warrington will be the primary base location; however, due to the nature of the role, there will be an expectation of occasional travel to and on-site work at Wylfa. The role operates on a hybrid working basis. Accountabilities & Responsibilities: Leading, managing and developing the Quality and Integrated Management System (IMS) team. Lead the development of the SMR project Quality Strategy. Setting professional standards for Quality within the SMR project providing advice and guidance on Quality matters. Establishing, promulgating and coordinating the Integrated Management System to meet the expectations of UK Nuclear industry regulations, regulatory guidance and appropriate good practice. Lead and coordinate the SMR project certification to ISO 9001, 14001 and 45001. Lead the development of the SMR project management system audit programme and leading and conducting audits and reviews to ensure compliance and conformance. Overseeing quality matters in the SMR project, including the supply chain. Lead the establishment of a supply chain quality programme for the SMR project. Setting the strategy for, ensuring delivery of, and overseeing compliance with relevant quality expectations, including management of Counterfeit, Suspicious or Fraudulent Items (CSFI). Lead root cause analysis for major incidents and ensure that lessons learned are incorporated into the project's quality procedures. Develop and deliver quality and IMS training programmes to ensure that all employees and contractors are aware of their responsibilities and have the necessary skills to operate effectively. Act as a member of boards or committees to represent quality interests as required by the SMR project. Develop quality improvement plans as required in response to regulatory requirements or reducing quality performance. Knowledge, Skills and Experience required: Extensive experience in quality management, including significant experience in the nuclear, energy, or other high-hazard industries. Strong knowledge of quality legislation and standards relevant to the nuclear sector, o, previous experience within the client / licensee is strongly preferred. Proven experience leading quality teams and programs for large-scale engineering or construction projects. Experience with regulatory and other bodies, particularly ONR, EA etc. Strong understanding of quality management systems, certification requirements and compliance frameworks. Extensive experience of supply chgain quality and CFSI prevention programmes. Extensive experience of establishing and managing quality control programmes with experience of using third party inspection bodies and conducting factory and site inspection tests. Extensive experience of information management, document control and knowledge management systems and process to aid organisational and process improvement. Exceptional communication skills, with the ability to effectively interact and explain complex processes with technical and non-technical stakeholders. The capability to embrace change and uncertainty and welcome the emergent aspect of the job. Ability to foster a collaborative and supportive environment, whilst developing Ability to work in a collaborative, multi-party environment at pace. Qualifications Batchelors degree in a science or engineering subject and a recognised Professional qualification in quality management or equivalent. Charted membership of the Chartered Quality Institute (CQI) Lead Assessors Qualification, IRCA Certified in ISO 9001 and preferably ISO14001 & 45001. Please complete our short application form to apply for this role. If shortlisted, one of our Talent Attraction Leads will be in touch to discuss the position in more detail. Good luck with your application! At GBE-N, we are committed to building an inclusive workplace where everyone can thrive. We value diversity and encourage applications from all backgrounds, including underrepresented groups. If you require any support or adjustments to help you with your application, please contact us at , and we will be happy to provide assistance.
Aug 12, 2026
Full time
Originally named, Great British Nuclear, Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. The Head of Quality and Management Systems will set the professional standards for Quality and coordinate the Integrated Management System within the SMR project. Reporting to the SLA Director, they will lead the design, development and delivery of the quality function and IMS through the various project phases, setting standards, providing advice and carrying out oversight of the quality delivery. The Head of Quality and Management Systems will be part of the leadership of the SLA Directorate and is expected to be able to exert influence within the delivery parts of the project ensuring that expectations are clear and contributing to the development of a robust Quality culture. Please note, Warrington will be the primary base location; however, due to the nature of the role, there will be an expectation of occasional travel to and on-site work at Wylfa. The role operates on a hybrid working basis. Accountabilities & Responsibilities: Leading, managing and developing the Quality and Integrated Management System (IMS) team. Lead the development of the SMR project Quality Strategy. Setting professional standards for Quality within the SMR project providing advice and guidance on Quality matters. Establishing, promulgating and coordinating the Integrated Management System to meet the expectations of UK Nuclear industry regulations, regulatory guidance and appropriate good practice. Lead and coordinate the SMR project certification to ISO 9001, 14001 and 45001. Lead the development of the SMR project management system audit programme and leading and conducting audits and reviews to ensure compliance and conformance. Overseeing quality matters in the SMR project, including the supply chain. Lead the establishment of a supply chain quality programme for the SMR project. Setting the strategy for, ensuring delivery of, and overseeing compliance with relevant quality expectations, including management of Counterfeit, Suspicious or Fraudulent Items (CSFI). Lead root cause analysis for major incidents and ensure that lessons learned are incorporated into the project's quality procedures. Develop and deliver quality and IMS training programmes to ensure that all employees and contractors are aware of their responsibilities and have the necessary skills to operate effectively. Act as a member of boards or committees to represent quality interests as required by the SMR project. Develop quality improvement plans as required in response to regulatory requirements or reducing quality performance. Knowledge, Skills and Experience required: Extensive experience in quality management, including significant experience in the nuclear, energy, or other high-hazard industries. Strong knowledge of quality legislation and standards relevant to the nuclear sector, o, previous experience within the client / licensee is strongly preferred. Proven experience leading quality teams and programs for large-scale engineering or construction projects. Experience with regulatory and other bodies, particularly ONR, EA etc. Strong understanding of quality management systems, certification requirements and compliance frameworks. Extensive experience of supply chgain quality and CFSI prevention programmes. Extensive experience of establishing and managing quality control programmes with experience of using third party inspection bodies and conducting factory and site inspection tests. Extensive experience of information management, document control and knowledge management systems and process to aid organisational and process improvement. Exceptional communication skills, with the ability to effectively interact and explain complex processes with technical and non-technical stakeholders. The capability to embrace change and uncertainty and welcome the emergent aspect of the job. Ability to foster a collaborative and supportive environment, whilst developing Ability to work in a collaborative, multi-party environment at pace. Qualifications Batchelors degree in a science or engineering subject and a recognised Professional qualification in quality management or equivalent. Charted membership of the Chartered Quality Institute (CQI) Lead Assessors Qualification, IRCA Certified in ISO 9001 and preferably ISO14001 & 45001. Please complete our short application form to apply for this role. If shortlisted, one of our Talent Attraction Leads will be in touch to discuss the position in more detail. Good luck with your application! At GBE-N, we are committed to building an inclusive workplace where everyone can thrive. We value diversity and encourage applications from all backgrounds, including underrepresented groups. If you require any support or adjustments to help you with your application, please contact us at , and we will be happy to provide assistance.
Regional Operations Manager Hybrid - Covering Northern England 50,000 - 55,000 Lead. Inspire. Transform. Are you an experienced operational leader looking for the opportunity to make a real difference? Camphill Village Trust is seeking an exceptional Regional Operations Manager to join our Supported Living leadership team covering our North Region Working as the operational deputy to the Head of Supported Living, you'll play a pivotal role in ensuring our services are safe, well-led, person-centred and consistently deliver outstanding outcomes for people with learning disabilities, autism and complex support needs. This is more than an operations role. It's an opportunity to influence culture, strengthen leadership, drive quality and help shape the future of Supported Living within one of the UK's leading charities. About the Role You'll provide operational leadership through the management and development of Registered Managers and the Quality & Improvement Lead, ensuring services consistently achieve high standards of quality, regulatory compliance and operational performance. Working closely with the Head of Supported Living, you'll provide assurance across your region, using governance, performance data and quality intelligence to drive continuous improvement and support strategic decision-making. You'll build high-performing teams, develop leadership capability, strengthen relationships with commissioners and partners, and ensure services remain inspection-ready while delivering outstanding, person-centred support. We're looking for someone who: Has significant operational leadership experience within Supported Living or adult social care. Has experience managing multiple services through Registered Managers. Has an excellent understanding of CQC regulation, safeguarding and governance. Can inspire, coach and develop leaders to achieve their full potential. Uses data, quality assurance and performance information to drive improvement. Builds strong relationships with commissioners, families and professional partners. Is passionate about delivering outstanding outcomes for people with learning disabilities and autism. Why join Camphill Village Trust? At Camphill Village Trust, we believe everyone deserves the opportunity to live a life of purpose, choice and belonging. You'll be joining an ambitious organisation that is investing in its Supported Living services, strengthening operational leadership and creating a culture of continuous improvement. This is a fantastic opportunity to join a supportive senior leadership team where you'll have the autonomy to influence change, develop services and make a lasting difference to the lives of the people we support. If you're a collaborative, values-led leader who enjoys developing others, improving services and delivering operational excellence, we'd love to hear from you. Join us and help shape the future of Supported Living.
Aug 12, 2026
Full time
Regional Operations Manager Hybrid - Covering Northern England 50,000 - 55,000 Lead. Inspire. Transform. Are you an experienced operational leader looking for the opportunity to make a real difference? Camphill Village Trust is seeking an exceptional Regional Operations Manager to join our Supported Living leadership team covering our North Region Working as the operational deputy to the Head of Supported Living, you'll play a pivotal role in ensuring our services are safe, well-led, person-centred and consistently deliver outstanding outcomes for people with learning disabilities, autism and complex support needs. This is more than an operations role. It's an opportunity to influence culture, strengthen leadership, drive quality and help shape the future of Supported Living within one of the UK's leading charities. About the Role You'll provide operational leadership through the management and development of Registered Managers and the Quality & Improvement Lead, ensuring services consistently achieve high standards of quality, regulatory compliance and operational performance. Working closely with the Head of Supported Living, you'll provide assurance across your region, using governance, performance data and quality intelligence to drive continuous improvement and support strategic decision-making. You'll build high-performing teams, develop leadership capability, strengthen relationships with commissioners and partners, and ensure services remain inspection-ready while delivering outstanding, person-centred support. We're looking for someone who: Has significant operational leadership experience within Supported Living or adult social care. Has experience managing multiple services through Registered Managers. Has an excellent understanding of CQC regulation, safeguarding and governance. Can inspire, coach and develop leaders to achieve their full potential. Uses data, quality assurance and performance information to drive improvement. Builds strong relationships with commissioners, families and professional partners. Is passionate about delivering outstanding outcomes for people with learning disabilities and autism. Why join Camphill Village Trust? At Camphill Village Trust, we believe everyone deserves the opportunity to live a life of purpose, choice and belonging. You'll be joining an ambitious organisation that is investing in its Supported Living services, strengthening operational leadership and creating a culture of continuous improvement. This is a fantastic opportunity to join a supportive senior leadership team where you'll have the autonomy to influence change, develop services and make a lasting difference to the lives of the people we support. If you're a collaborative, values-led leader who enjoys developing others, improving services and delivering operational excellence, we'd love to hear from you. Join us and help shape the future of Supported Living.
Role: Public Law Paralegal Duncan Lewis Solicitors is seeking a motivated and talented Public Law Paralegals to join our highly regarded Public Law Department . This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Public Law team is recognised by The Legal 500 as a "dynamic team" that is "exceptional in ability and reach." Ranked and recommended for its excellence nationwide, the department acts on both publicly funded and private matters, specialising in judicial review, civil liberties, human rights, and challenges against public bodies including the Home Office, HMRC, local authorities, and the NHS. The team has a strong track record of securing emergency relief, pursuing landmark cases through the higher courts, and representing vulnerable and marginalised individuals in matters that shape legal precedent and drive meaningful change. Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation where you will have the opportunity to develop your expertise alongside experienced Public Law practitioners committed to achieving the best outcomes for clients. Duties and responsibilities As a Public Law Paralegal, you will support the Public Law team in managing a broad range of challenging and rewarding matters. Key responsibilities will include: Reporting directly to the Department Director and supervising solicitors. Assisting with public law casework, including Judicial Review matters. Taking instructions from clients and preparing cases. Drafting legal documents, witness statements, applications and correspondence. Preparing and managing funding applications to the Legal Aid Agency, Preparing applications (incl drafting application forms, index of documents and letters of representations) Preparing court bundles and supporting documentation. Undertaking legal research and preparing case summaries. Attending conferences and client meetings where required. Maintaining accurate time recording and file management procedures. Ensuring compliance with regulatory and departmental requirements. Providing excellent client care with a professional, proactive and empathetic approach. Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management. Experience and qualifications The successful candidate will demonstrate a genuine interest in Public Law and a commitment to delivering exceptional client service. Essential requirements include: A strong academic background with a Law degree. Previous legal experience as a Paralegal, Caseworker or Legal Assistant. Experience or strong interest in Public Law and Judicial Review matters. Excellent legal research, drafting and analytical skills. Strong organisational and time management abilities. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Professional, motivated and client-focused approach. Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Strong IT skills, including Microsoft Office and document management systems. Benefits We offer a competitive salary and a comprehensive range of benefits designed to support your professional development, wellbeing, and work-life balance, including: Competitive salary with structured pay review process Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Occupational sick pay Payment of practising certificate and relevant professional membership fees Access to extensive e-library resources and training webinars Employee Assistance Programme (EAP) and wellbeing support Employee referral scheme Eye care vouchers Enhanced family-friendly benefits DBS checks paid by the Company Flexible and hybrid working options, including part-time arrangements where appropriate Support for solicitor qualification and SQE1 examinations Clear career progression opportunities Support for industry recognition, awards, and professional profile development Company Medical Cash Plan Subject to eligibility and Company policy. Company culture At Duncan Lewis, we are committed to excellence, diversity, and social justice. Our teams work on matters that have a genuine impact on people's lives, often representing vulnerable individuals and holding public bodies to account through expert legal representation. We foster an inclusive and collaborative working environment where talent is recognised, professional development is encouraged, and employees are supported to achieve their full potential. With award-winning training, clear progression pathways, and a strong commitment to diversity and inclusion, Duncan Lewis offers an exceptional platform for building a successful legal career. Join a firm where your contribution matters and where you can help give people a voice.
Aug 12, 2026
Full time
Role: Public Law Paralegal Duncan Lewis Solicitors is seeking a motivated and talented Public Law Paralegals to join our highly regarded Public Law Department . This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Public Law team is recognised by The Legal 500 as a "dynamic team" that is "exceptional in ability and reach." Ranked and recommended for its excellence nationwide, the department acts on both publicly funded and private matters, specialising in judicial review, civil liberties, human rights, and challenges against public bodies including the Home Office, HMRC, local authorities, and the NHS. The team has a strong track record of securing emergency relief, pursuing landmark cases through the higher courts, and representing vulnerable and marginalised individuals in matters that shape legal precedent and drive meaningful change. Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation where you will have the opportunity to develop your expertise alongside experienced Public Law practitioners committed to achieving the best outcomes for clients. Duties and responsibilities As a Public Law Paralegal, you will support the Public Law team in managing a broad range of challenging and rewarding matters. Key responsibilities will include: Reporting directly to the Department Director and supervising solicitors. Assisting with public law casework, including Judicial Review matters. Taking instructions from clients and preparing cases. Drafting legal documents, witness statements, applications and correspondence. Preparing and managing funding applications to the Legal Aid Agency, Preparing applications (incl drafting application forms, index of documents and letters of representations) Preparing court bundles and supporting documentation. Undertaking legal research and preparing case summaries. Attending conferences and client meetings where required. Maintaining accurate time recording and file management procedures. Ensuring compliance with regulatory and departmental requirements. Providing excellent client care with a professional, proactive and empathetic approach. Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management. Experience and qualifications The successful candidate will demonstrate a genuine interest in Public Law and a commitment to delivering exceptional client service. Essential requirements include: A strong academic background with a Law degree. Previous legal experience as a Paralegal, Caseworker or Legal Assistant. Experience or strong interest in Public Law and Judicial Review matters. Excellent legal research, drafting and analytical skills. Strong organisational and time management abilities. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Professional, motivated and client-focused approach. Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Strong IT skills, including Microsoft Office and document management systems. Benefits We offer a competitive salary and a comprehensive range of benefits designed to support your professional development, wellbeing, and work-life balance, including: Competitive salary with structured pay review process Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Occupational sick pay Payment of practising certificate and relevant professional membership fees Access to extensive e-library resources and training webinars Employee Assistance Programme (EAP) and wellbeing support Employee referral scheme Eye care vouchers Enhanced family-friendly benefits DBS checks paid by the Company Flexible and hybrid working options, including part-time arrangements where appropriate Support for solicitor qualification and SQE1 examinations Clear career progression opportunities Support for industry recognition, awards, and professional profile development Company Medical Cash Plan Subject to eligibility and Company policy. Company culture At Duncan Lewis, we are committed to excellence, diversity, and social justice. Our teams work on matters that have a genuine impact on people's lives, often representing vulnerable individuals and holding public bodies to account through expert legal representation. We foster an inclusive and collaborative working environment where talent is recognised, professional development is encouraged, and employees are supported to achieve their full potential. With award-winning training, clear progression pathways, and a strong commitment to diversity and inclusion, Duncan Lewis offers an exceptional platform for building a successful legal career. Join a firm where your contribution matters and where you can help give people a voice.
JOB PURPOSE The post holder will provide extensive, end-to-end recruitment support, from initial application through to interview, appointment, and induction. This includes supporting recruitment campaigns, coordinating interviews, attending recruitment events where required, and ensuring all safer recruitment documentation is completed in line with organisational policy, Ofsted requirements, and regulatory standards. In addition, the role will provide a wide range of high-quality administrative and office support to the Centres, there may be times when your role will require reception duties to support with office cover. The primary focus of this job is to provide high quality administrative assistance within the HR Team. There will be an emphasis on personnel record management and recruitment. We are looking for a highly motivated candidate with a can-do attitude, who can work accurately under pressure and prioritise high volumes of work. DUTIES & RESPONSIBILITIES To support the HR Team, you will: • Provide high-volume recruitment administration support, ensuring a positive and professional candidate experience throughout • Support recruitment activity from application stage through to appointment, including advertising vacancies, coordinating shortlisting processes, and tracking candidate progress • Draft, update, and maintain job descriptions and adverts in line with safer recruitment guidance and Ofsted regulations • Coordinate and support first- and second-stage interviews, including preparing interview packs, schedules, and documentation • Support managers with recruitment logistics and, where required, attend interviews or recruitment events to provide administrative and practical support • Maintain accurate recruitment trackers and spreadsheets to evidence progress, compliance, and decision-making • Create and issue offer letters and contracts for new starters, and manage contractual changes for existing staff • Ensure all new starter documentation is completed fully and accurately prior to start dates • Chase and process safer recruitment checks in line with policy, including references, employment history gaps, medical fitness, qualifications, and DBS applications and renewals • Participate in safer recruitment meetings and contribute to ongoing improvements in recruitment processes • Maintain accurate and up-to-date personnel files and probation records • Collate and maintain diversity and equality monitoring information • Ensure compliance with GDPR, including secure storage of documents and appropriate processing of leaver records • Minute meetings as required • Support staff welfare administration, including communicating staff benefits • Update sickness records and support managers with Return-to-Work processes • Respond to HR-related email enquiries appropriately and professionally • Communicate effectively with senior leaders, managers, staff, service users, and external professionals When required support the office with cover to answer calls ensuring they are directed to the most suitable person in a professional manner. And answer the door, complying with safeguarding procedures, directing visitors to where they should be Undertake other HR administrative duties as required Benefits of working at Dudley Lodge: Continuous training and professional development opportunities Staff wellbeing events throughout the year Team building days Employee Assistance Programme - this is a scheme run by Dudley Lodge for its employees. It enables staff to gain access to qualified advisors for a wide range of services day or night. Cash plan - After 1 year's continuous employment, you can opt for free cover under this Cash Plan policy. A pension scheme with Standard Life, Dudley Lodge contributes 5% towards your pension, also matching additional employee contributions up to 7.5%. The company will increase its contribution to 10% after an employee has reached their 10 years' service, on condition employees contribute the same. Life Assurance - Group Life Assurance Policy with Unun Life. The scheme provides a tax-free benefit to all permanent employees, paying a lump sum amount of 2 x salary in the event of death in service. Free tea, coffee, water and fruit for all staff Enhanced holidays: 22 days plus 8 bank holidays - up to 5 years continuous employment 27 days plus 8 bank holidays - up to 10 years continuous employment 32 days plus 8 bank holidays - over 10 years continuous employment Flu Vaccine: For Staff that do not qualify for the flu vaccine through the NHS Bike (Cycle) Scheme Dudley Lodge is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expect all staff and volunteers to share this commitment. We are an equal opportunities employer and welcome applications from all suitably qualified persons. Candidates must be eligible to work in the UK. We regret to inform you that we do not offer sponsorship for this position. Closing date 19th August 2026 or until sufficient applications are received- previous applicants need not apply.
Aug 12, 2026
Full time
JOB PURPOSE The post holder will provide extensive, end-to-end recruitment support, from initial application through to interview, appointment, and induction. This includes supporting recruitment campaigns, coordinating interviews, attending recruitment events where required, and ensuring all safer recruitment documentation is completed in line with organisational policy, Ofsted requirements, and regulatory standards. In addition, the role will provide a wide range of high-quality administrative and office support to the Centres, there may be times when your role will require reception duties to support with office cover. The primary focus of this job is to provide high quality administrative assistance within the HR Team. There will be an emphasis on personnel record management and recruitment. We are looking for a highly motivated candidate with a can-do attitude, who can work accurately under pressure and prioritise high volumes of work. DUTIES & RESPONSIBILITIES To support the HR Team, you will: • Provide high-volume recruitment administration support, ensuring a positive and professional candidate experience throughout • Support recruitment activity from application stage through to appointment, including advertising vacancies, coordinating shortlisting processes, and tracking candidate progress • Draft, update, and maintain job descriptions and adverts in line with safer recruitment guidance and Ofsted regulations • Coordinate and support first- and second-stage interviews, including preparing interview packs, schedules, and documentation • Support managers with recruitment logistics and, where required, attend interviews or recruitment events to provide administrative and practical support • Maintain accurate recruitment trackers and spreadsheets to evidence progress, compliance, and decision-making • Create and issue offer letters and contracts for new starters, and manage contractual changes for existing staff • Ensure all new starter documentation is completed fully and accurately prior to start dates • Chase and process safer recruitment checks in line with policy, including references, employment history gaps, medical fitness, qualifications, and DBS applications and renewals • Participate in safer recruitment meetings and contribute to ongoing improvements in recruitment processes • Maintain accurate and up-to-date personnel files and probation records • Collate and maintain diversity and equality monitoring information • Ensure compliance with GDPR, including secure storage of documents and appropriate processing of leaver records • Minute meetings as required • Support staff welfare administration, including communicating staff benefits • Update sickness records and support managers with Return-to-Work processes • Respond to HR-related email enquiries appropriately and professionally • Communicate effectively with senior leaders, managers, staff, service users, and external professionals When required support the office with cover to answer calls ensuring they are directed to the most suitable person in a professional manner. And answer the door, complying with safeguarding procedures, directing visitors to where they should be Undertake other HR administrative duties as required Benefits of working at Dudley Lodge: Continuous training and professional development opportunities Staff wellbeing events throughout the year Team building days Employee Assistance Programme - this is a scheme run by Dudley Lodge for its employees. It enables staff to gain access to qualified advisors for a wide range of services day or night. Cash plan - After 1 year's continuous employment, you can opt for free cover under this Cash Plan policy. A pension scheme with Standard Life, Dudley Lodge contributes 5% towards your pension, also matching additional employee contributions up to 7.5%. The company will increase its contribution to 10% after an employee has reached their 10 years' service, on condition employees contribute the same. Life Assurance - Group Life Assurance Policy with Unun Life. The scheme provides a tax-free benefit to all permanent employees, paying a lump sum amount of 2 x salary in the event of death in service. Free tea, coffee, water and fruit for all staff Enhanced holidays: 22 days plus 8 bank holidays - up to 5 years continuous employment 27 days plus 8 bank holidays - up to 10 years continuous employment 32 days plus 8 bank holidays - over 10 years continuous employment Flu Vaccine: For Staff that do not qualify for the flu vaccine through the NHS Bike (Cycle) Scheme Dudley Lodge is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expect all staff and volunteers to share this commitment. We are an equal opportunities employer and welcome applications from all suitably qualified persons. Candidates must be eligible to work in the UK. We regret to inform you that we do not offer sponsorship for this position. Closing date 19th August 2026 or until sufficient applications are received- previous applicants need not apply.
Senior Embedded Software Engineer Location: Norwich, Norfolk Salary: Competitive + Benefits About the Opportunity KO2's client, an innovative engineering company developing advanced systems, is seeking an experienced Senior Embedded Software Engineer to join its growing team in Norwich. This is an excellent opportunity to play a leading role in the development of next-generation technologies, working on complex embedded software solutions. The successful candidate will take ownership of software architecture, development, integration, and validation activities while providing technical leadership within a multidisciplinary engineering environment. Working closely with systems, controls, hardware, and test engineers, you will help deliver robust, high-quality software solutions and contribute to the future direction of cutting-edge products. Key Responsibilities Define, develop, and maintain robust software architectures aligned with system and product requirements. Provide technical leadership and mentorship to software engineers, promoting engineering excellence and continuous improvement. Drive software development processes, tools, methodologies, and ASPICE-aligned practices. Manage the complete software development lifecycle, from requirements capture through implementation, verification, validation, and release. Plan and deliver software milestones, ensuring effective documentation, progress tracking, risk management, and change control. Develop high-quality embedded software using model-based design, auto-code generation, and manual coding techniques where appropriate. Support the development and optimisation of control algorithms to meet performance, safety, reliability, and quality objectives. Lead software integration activities across embedded hardware platforms and system architectures. Collaborate with multidisciplinary engineering teams to define interfaces, requirements, and integration strategies. Support prototype development, system integration, and validation activities including bench testing, Hardware-in-the-Loop (HIL), and dynamometer testing. Perform root cause analysis and contribute to effective problem resolution and corrective actions. Define and oversee software verification and validation strategies, ensuring full traceability between requirements, implementation, and testing. Conduct software design and code reviews, ensuring compliance with quality and coding standards. Champion continuous improvement in development tools, automated testing, continuous integration, configuration management, and software processes. Support compliance with relevant safety, quality, and regulatory standards. Contribute to future product development and innovation within electric drive technologies. About You You will be an accomplished embedded software engineer with a strong background in real-time control systems and electrified powertrain technologies. You will enjoy solving complex technical challenges and have experience leading software development activities within multidisciplinary engineering environments. Essential Skills & Experience Strong experience developing embedded software for electric drive systems and real-time control applications. Expertise in motor control algorithms, inverter control, DC-DC converter control, diagnostics, and embedded application software. Proven experience defining software architectures and leading software development projects. Strong knowledge of the complete software lifecycle, including requirements management, design, implementation, verification, validation, release, and configuration management. Experience leading and mentoring engineering teams while delivering high-quality software solutions. Knowledge of software verification and validation techniques, including unit testing, integration testing, HIL testing, and system-level validation. Excellent collaboration skills with systems, hardware, controls, and test engineering teams. Familiarity with industry standards and best practices including: ISO 26262 MISRA C ASPICE Functional Safety principles What's on Offer? Opportunity to work on cutting-edge electric drive and electrification technology. A key technical role with significant influence over product development and software strategy. Collaborative engineering environment with strong opportunities for career progression. Competitive salary and benefits package. The chance to contribute to innovative products that are helping shape the future of electrified systems. To find out more or apply for this opportunity, please contact KO2 Recruitment.
Aug 12, 2026
Full time
Senior Embedded Software Engineer Location: Norwich, Norfolk Salary: Competitive + Benefits About the Opportunity KO2's client, an innovative engineering company developing advanced systems, is seeking an experienced Senior Embedded Software Engineer to join its growing team in Norwich. This is an excellent opportunity to play a leading role in the development of next-generation technologies, working on complex embedded software solutions. The successful candidate will take ownership of software architecture, development, integration, and validation activities while providing technical leadership within a multidisciplinary engineering environment. Working closely with systems, controls, hardware, and test engineers, you will help deliver robust, high-quality software solutions and contribute to the future direction of cutting-edge products. Key Responsibilities Define, develop, and maintain robust software architectures aligned with system and product requirements. Provide technical leadership and mentorship to software engineers, promoting engineering excellence and continuous improvement. Drive software development processes, tools, methodologies, and ASPICE-aligned practices. Manage the complete software development lifecycle, from requirements capture through implementation, verification, validation, and release. Plan and deliver software milestones, ensuring effective documentation, progress tracking, risk management, and change control. Develop high-quality embedded software using model-based design, auto-code generation, and manual coding techniques where appropriate. Support the development and optimisation of control algorithms to meet performance, safety, reliability, and quality objectives. Lead software integration activities across embedded hardware platforms and system architectures. Collaborate with multidisciplinary engineering teams to define interfaces, requirements, and integration strategies. Support prototype development, system integration, and validation activities including bench testing, Hardware-in-the-Loop (HIL), and dynamometer testing. Perform root cause analysis and contribute to effective problem resolution and corrective actions. Define and oversee software verification and validation strategies, ensuring full traceability between requirements, implementation, and testing. Conduct software design and code reviews, ensuring compliance with quality and coding standards. Champion continuous improvement in development tools, automated testing, continuous integration, configuration management, and software processes. Support compliance with relevant safety, quality, and regulatory standards. Contribute to future product development and innovation within electric drive technologies. About You You will be an accomplished embedded software engineer with a strong background in real-time control systems and electrified powertrain technologies. You will enjoy solving complex technical challenges and have experience leading software development activities within multidisciplinary engineering environments. Essential Skills & Experience Strong experience developing embedded software for electric drive systems and real-time control applications. Expertise in motor control algorithms, inverter control, DC-DC converter control, diagnostics, and embedded application software. Proven experience defining software architectures and leading software development projects. Strong knowledge of the complete software lifecycle, including requirements management, design, implementation, verification, validation, release, and configuration management. Experience leading and mentoring engineering teams while delivering high-quality software solutions. Knowledge of software verification and validation techniques, including unit testing, integration testing, HIL testing, and system-level validation. Excellent collaboration skills with systems, hardware, controls, and test engineering teams. Familiarity with industry standards and best practices including: ISO 26262 MISRA C ASPICE Functional Safety principles What's on Offer? Opportunity to work on cutting-edge electric drive and electrification technology. A key technical role with significant influence over product development and software strategy. Collaborative engineering environment with strong opportunities for career progression. Competitive salary and benefits package. The chance to contribute to innovative products that are helping shape the future of electrified systems. To find out more or apply for this opportunity, please contact KO2 Recruitment.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) in HMRC Security is a growing area, focusing on countering fraud across HMRC services and providing secure Identity and Access Management services for customers. Our mission is to protect our customers and their online accounts from malicious actors, providing a high-quality customer service and support. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually reviewing and improving the service we give to our customers. Job description The Fraud Prevention Centre is a critical component of HMRC's security and fraud prevention ambition. As the organisation continues to scale and mature this capability, we are seeking an experienced Implementation Lead to drive the delivery of complex change across the FPC-led portfolio. This role is accountable for ensuring that change initiated through programmes, projects, policy, and standards is successfully delivered into live operational environments. The post holder will ensure that change is captured, impacts are assessed, change is actively managed and embedded, benefits are realised, and achievements are clearly evidenced and communicated. Through leading delivery, shaping supporting capability, and directing the practical application of identity policy, standards, and specialist data governance, this role will ensure change is implemented consistently, safely, and at pace, directly strengthening the effectiveness of fraud prevention controls. By embedding well managed change into live operations and improving how policy and standards are operationalised, the post holder will play a key role in raising the maturity, resilience, and coherence of fraud prevention capability across the FPC and HMRC more broadly. Person specification • Provide visible, effective leadership for Business Change across the Fraud Prevention Centre, setting a clear strategic direction for how complex change is planned, delivered, adopted, and embedded into live operations. • Lead the development and maintenance of Business Change plans across the FPC-led portfolio, ensuring impacts, readiness, implementation activity, and intended outcomes are clearly defined, actively managed, and delivered. • Lead stakeholder engagement through workshops and structured engagement plans, building strong relationships with security and identity fraud protection SMEs, fraud risk assessors, programme teams, and business units to support adoption of new controls, tools, and processes. • Lead and contribute to Business Change communications and readiness activity, working with Project Managers and the Benefits Manager to assess readiness, support implementation, realise benefits, and ensure effective mitigations are in place to enable a smooth transition to business-as-usual operations. • Take end-to-end accountability for translating policy intent, standards, and delivery objectives into practical, implementable operational outcomes, intervening directly where required to unblock or stabilise delivery. • Provide authoritative leadership on the practical application of identity policy and standards, using subject matter experience to guide delivery teams, challenge ineffective implementation, and ensure standards are workable in live services. • Lead and direct specialist data governance and data compliance activity, ensuring the lawful, ethical, and secure use of data across projects and live operations, including appropriate controls over access, retention, and classification. • Identify, manage, and resolve delivery, change, and data related risks, stepping in hands on where necessary to protect momentum, compliance, and operational integrity. Essential Criteria Candidates must demonstrate significant equivalent experience in all of the following: • Leading the implementation of complex change into live operational environments, with personal accountability for delivery, outcomes, and benefits realisation. • Owning the end-to-end change lifecycle, including capturing change demand, assessing impacts, actively managing and embedding change, realising benefits, and communicating outcomes and achievements. • Working in or alongside Identity and Access Management (IAM), with sufficient depth of knowledge to lead, direct, challenge, and add value in the practical application of identity policy and standards. • Ensuring the lawful, ethical, and secure use of data, including experience leading or directing specialist data governance and data compliance activity (such as access control, retention, and classification) as part of delivery and operational change. • Translating policy intent, standards, and strategic objectives into practical, implementable change that delivers sustained operational impact. • Operating effectively in ambiguous, fast paced environments, influencing senior stakeholders while retaining personal accountability for outcomes. • A recognised change or delivery qualification (for example APMG Change Management, PROSCI, MSP, PRINCE2 Practitioner, AgilePM, or equivalent). Equivalent experience will be fully recognised in place of formal qualifications. Desirable Criteria The following are not mandatory, but may help candidates demonstrate professional maturity and speed to impact: • A relevant qualification or accreditation in identity, security, or information management, such as IAM related, information assurance, data protection, or security / risk management certifications. • Familiarity with government policy, standards, or regulatory environments, demonstrated through prior public-sector delivery roles or cross government / regulatory programme experience. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Operationalising new fraud prevention controls Building Senior Business Commitment to Fraud Prevention Change Embedding change into live operations Portfolio-Level Change, Risk & Benefits Realisation Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply . click apply for full job details
Aug 12, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) in HMRC Security is a growing area, focusing on countering fraud across HMRC services and providing secure Identity and Access Management services for customers. Our mission is to protect our customers and their online accounts from malicious actors, providing a high-quality customer service and support. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually reviewing and improving the service we give to our customers. Job description The Fraud Prevention Centre is a critical component of HMRC's security and fraud prevention ambition. As the organisation continues to scale and mature this capability, we are seeking an experienced Implementation Lead to drive the delivery of complex change across the FPC-led portfolio. This role is accountable for ensuring that change initiated through programmes, projects, policy, and standards is successfully delivered into live operational environments. The post holder will ensure that change is captured, impacts are assessed, change is actively managed and embedded, benefits are realised, and achievements are clearly evidenced and communicated. Through leading delivery, shaping supporting capability, and directing the practical application of identity policy, standards, and specialist data governance, this role will ensure change is implemented consistently, safely, and at pace, directly strengthening the effectiveness of fraud prevention controls. By embedding well managed change into live operations and improving how policy and standards are operationalised, the post holder will play a key role in raising the maturity, resilience, and coherence of fraud prevention capability across the FPC and HMRC more broadly. Person specification • Provide visible, effective leadership for Business Change across the Fraud Prevention Centre, setting a clear strategic direction for how complex change is planned, delivered, adopted, and embedded into live operations. • Lead the development and maintenance of Business Change plans across the FPC-led portfolio, ensuring impacts, readiness, implementation activity, and intended outcomes are clearly defined, actively managed, and delivered. • Lead stakeholder engagement through workshops and structured engagement plans, building strong relationships with security and identity fraud protection SMEs, fraud risk assessors, programme teams, and business units to support adoption of new controls, tools, and processes. • Lead and contribute to Business Change communications and readiness activity, working with Project Managers and the Benefits Manager to assess readiness, support implementation, realise benefits, and ensure effective mitigations are in place to enable a smooth transition to business-as-usual operations. • Take end-to-end accountability for translating policy intent, standards, and delivery objectives into practical, implementable operational outcomes, intervening directly where required to unblock or stabilise delivery. • Provide authoritative leadership on the practical application of identity policy and standards, using subject matter experience to guide delivery teams, challenge ineffective implementation, and ensure standards are workable in live services. • Lead and direct specialist data governance and data compliance activity, ensuring the lawful, ethical, and secure use of data across projects and live operations, including appropriate controls over access, retention, and classification. • Identify, manage, and resolve delivery, change, and data related risks, stepping in hands on where necessary to protect momentum, compliance, and operational integrity. Essential Criteria Candidates must demonstrate significant equivalent experience in all of the following: • Leading the implementation of complex change into live operational environments, with personal accountability for delivery, outcomes, and benefits realisation. • Owning the end-to-end change lifecycle, including capturing change demand, assessing impacts, actively managing and embedding change, realising benefits, and communicating outcomes and achievements. • Working in or alongside Identity and Access Management (IAM), with sufficient depth of knowledge to lead, direct, challenge, and add value in the practical application of identity policy and standards. • Ensuring the lawful, ethical, and secure use of data, including experience leading or directing specialist data governance and data compliance activity (such as access control, retention, and classification) as part of delivery and operational change. • Translating policy intent, standards, and strategic objectives into practical, implementable change that delivers sustained operational impact. • Operating effectively in ambiguous, fast paced environments, influencing senior stakeholders while retaining personal accountability for outcomes. • A recognised change or delivery qualification (for example APMG Change Management, PROSCI, MSP, PRINCE2 Practitioner, AgilePM, or equivalent). Equivalent experience will be fully recognised in place of formal qualifications. Desirable Criteria The following are not mandatory, but may help candidates demonstrate professional maturity and speed to impact: • A relevant qualification or accreditation in identity, security, or information management, such as IAM related, information assurance, data protection, or security / risk management certifications. • Familiarity with government policy, standards, or regulatory environments, demonstrated through prior public-sector delivery roles or cross government / regulatory programme experience. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Operationalising new fraud prevention controls Building Senior Business Commitment to Fraud Prevention Change Embedding change into live operations Portfolio-Level Change, Risk & Benefits Realisation Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply . click apply for full job details
Assistant Director - Environment & Enforcement Directorate: Public Services Reports to: Strategic Director - Public Services Pay: 49.62 per hour Contract : Ends March 2027 Location : Nuneaton - CV11 Job Purpose Provide strategic leadership for the Council's Environment & Enforcement services, ensuring high-quality, customer-focused and legally compliant services that support the Council's priorities. Lead service improvement, manage resources effectively, and work collaboratively with elected members, partners and senior leaders to deliver positive outcomes for residents. Key Responsibilities Lead and manage the Environment & Enforcement Service, contributing to the strategic leadership of the Directorate. Develop and deliver service strategies, business plans and improvement programmes. Ensure services are safe, efficient, compliant and deliver value for money. Lead and develop managers and employees, promoting a positive, inclusive and high-performing culture. Manage budgets, resources and performance, identifying opportunities for efficiencies and continuous improvement. Build effective relationships with elected members, partner organisations, regulators and local communities. Provide professional advice and reports to elected members and senior leadership. Ensure effective governance, risk management, health and safety, business continuity and emergency planning arrangements. Represent the Council internally and externally, deputising for the Strategic Director where required. Services The post is responsible for: Waste, Recycling and Transport Materials Recovery Facility (MRF) Environmental Health and Food Safety Corporate Enforcement Licensing Corporate Health & Safety Animal Warden Service Private Sector Housing Public Space Protection Orders (PSPOs) Drainage Depot Management Person Specification Essential Senior leadership experience in environmental, regulatory or public services. Experience managing complex services, people and budgets. Experience leading service improvement and organisational change. Strong leadership, communication and stakeholder management skills. Knowledge of relevant legislation and local government governance. Relevant professional qualification or equivalent experience. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 12, 2026
Contractor
Assistant Director - Environment & Enforcement Directorate: Public Services Reports to: Strategic Director - Public Services Pay: 49.62 per hour Contract : Ends March 2027 Location : Nuneaton - CV11 Job Purpose Provide strategic leadership for the Council's Environment & Enforcement services, ensuring high-quality, customer-focused and legally compliant services that support the Council's priorities. Lead service improvement, manage resources effectively, and work collaboratively with elected members, partners and senior leaders to deliver positive outcomes for residents. Key Responsibilities Lead and manage the Environment & Enforcement Service, contributing to the strategic leadership of the Directorate. Develop and deliver service strategies, business plans and improvement programmes. Ensure services are safe, efficient, compliant and deliver value for money. Lead and develop managers and employees, promoting a positive, inclusive and high-performing culture. Manage budgets, resources and performance, identifying opportunities for efficiencies and continuous improvement. Build effective relationships with elected members, partner organisations, regulators and local communities. Provide professional advice and reports to elected members and senior leadership. Ensure effective governance, risk management, health and safety, business continuity and emergency planning arrangements. Represent the Council internally and externally, deputising for the Strategic Director where required. Services The post is responsible for: Waste, Recycling and Transport Materials Recovery Facility (MRF) Environmental Health and Food Safety Corporate Enforcement Licensing Corporate Health & Safety Animal Warden Service Private Sector Housing Public Space Protection Orders (PSPOs) Drainage Depot Management Person Specification Essential Senior leadership experience in environmental, regulatory or public services. Experience managing complex services, people and budgets. Experience leading service improvement and organisational change. Strong leadership, communication and stakeholder management skills. Knowledge of relevant legislation and local government governance. Relevant professional qualification or equivalent experience. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
About The Company Our client is a progressive, high-growth advisory firm with a strong reputation for delivering expert advice across employee benefits, pensions and wider financial wellbeing solutions. The organisation offers a supportive and collaborative culture, with a strong focus on professional development and career progression. The Opportunity An exciting opportunity has arisen for a commercially driven Employee Benefits - Senior Account Executive to join a fast-growing, forward-thinking professional services firm within the employee benefits space. This role is ideal for a motivated individual who thrives in a business development environment and is passionate about delivering tailored, high-impact solutions to clients. Working as part of a high-performing team, you'll play a pivotal role in driving growth across SME, mid-corporate and large corporate markets, building strategic relationships and shaping innovative employee benefits propositions. About The Role As a Senior Account Executive, you will take ownership of new business development activity, managing the full sales lifecycle and contributing to overall business growth. Key responsibilities include: Developing and executing a strategic plan to achieve and exceed new business revenue targets Identifying and engaging with key decision-makers across HR, Finance, Procurement and C-suite functions Building and maintaining strong, long-term relationships with prospective clients Leading the end-to-end sales process, including prospecting, pitching, proposal development, pricing and contract negotiation Collaborating with internal specialist teams to design tailored, client-centric solutions Partnering with marketing teams to support campaigns, events and lead generation initiatives Keeping up to date with industry developments, including market trends, regulatory changes and competitor activity Working cross-functionally to maximise pipeline creation and conversion rates About You We're looking for a confident, consultative sales professional with a strong track record in originating and converting new business opportunities, within the employee benefits industry. Experience operating within employee benefits space Proven success in building and managing a pipeline within mid-corporate or large corporate markets Strong relationship-building and stakeholder engagement skills Commercially astute with the ability to take a pragmatic, solutions-focused approach to client needs Excellent communication and presentation skills, with the ability to translate complex concepts into clear, compelling messaging If you're an ambitious sales professional looking to make an impact in a dynamic and evolving market, we'd love to hear from you.
Aug 12, 2026
Full time
About The Company Our client is a progressive, high-growth advisory firm with a strong reputation for delivering expert advice across employee benefits, pensions and wider financial wellbeing solutions. The organisation offers a supportive and collaborative culture, with a strong focus on professional development and career progression. The Opportunity An exciting opportunity has arisen for a commercially driven Employee Benefits - Senior Account Executive to join a fast-growing, forward-thinking professional services firm within the employee benefits space. This role is ideal for a motivated individual who thrives in a business development environment and is passionate about delivering tailored, high-impact solutions to clients. Working as part of a high-performing team, you'll play a pivotal role in driving growth across SME, mid-corporate and large corporate markets, building strategic relationships and shaping innovative employee benefits propositions. About The Role As a Senior Account Executive, you will take ownership of new business development activity, managing the full sales lifecycle and contributing to overall business growth. Key responsibilities include: Developing and executing a strategic plan to achieve and exceed new business revenue targets Identifying and engaging with key decision-makers across HR, Finance, Procurement and C-suite functions Building and maintaining strong, long-term relationships with prospective clients Leading the end-to-end sales process, including prospecting, pitching, proposal development, pricing and contract negotiation Collaborating with internal specialist teams to design tailored, client-centric solutions Partnering with marketing teams to support campaigns, events and lead generation initiatives Keeping up to date with industry developments, including market trends, regulatory changes and competitor activity Working cross-functionally to maximise pipeline creation and conversion rates About You We're looking for a confident, consultative sales professional with a strong track record in originating and converting new business opportunities, within the employee benefits industry. Experience operating within employee benefits space Proven success in building and managing a pipeline within mid-corporate or large corporate markets Strong relationship-building and stakeholder engagement skills Commercially astute with the ability to take a pragmatic, solutions-focused approach to client needs Excellent communication and presentation skills, with the ability to translate complex concepts into clear, compelling messaging If you're an ambitious sales professional looking to make an impact in a dynamic and evolving market, we'd love to hear from you.
We re hiring a Business Support & Planning Coordinator to join our team at Zeta Compliance Services, based in Bicester. You will be responsible for the effective planning, booking, and coordination of daily workloads for a team of technicians operating across multiple UK locations. Your role will ensure that resources are scheduled efficiently to support high-quality service delivery, meet commercial objectives, and satisfy operational requirements. Proactive scheduling of all client visits will be a key part of your role, requiring a forward-thinking, organised approach to ensure timely service delivery. This is a role that demands initiative, attention to detail, and the ability to thrive in a fast-paced, service-driven environment. Your work ethic and willingness to learn is more important to us than experience so if you have great communications skills, are IT literate and enjoy a fast-paced working environment, feel free to apply. What you receive for joining us: We re offering a competitive salary, depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare, an employee assistance programme including a 24/7 mental health helpline, to support your wellbeing. You ll work 37.75hrs per week (Mon-Thur 8.45am-5.00pm, Fri 8.45am-4.00pm) and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Plan, coordinate, and manage the daily workload of technicians across the UK, ensuring efficient allocation of internal and external resources based on location, skill set, and job requirements. Maintain accurate scheduling via the Labour Management System, proactively booking client visits in line with contractual deadlines and SLAs through both email and telephone communication Collaborate closely with Commercial, Operations, and senior leadership including the Head of Internal Operations and Head of Infield Service Delivery to ensure field activity aligns with divisional goals and business priorities. Regularly communicate to meet client expectations and escalate service or client issues promptly and appropriately Proactively manage client portals, review changes, and notify account managers as needed. Identify and resolve scheduling conflicts or capacity gaps to prevent service disruption. Provide responsive telephone and email support to field-based staff to ensure continuity of service Champion continuous business improvement, uphold company values as an internal and external ambassador, and comply with Health & Safety policies and safe working practices reporting incidents or near misses in line with procedures and maintaining responsibility for safety within the work environment Can you show experience in some of these areas: Are you an organised, self-driven individual, and equipped with strong work ethic and time management skills, with the ability to work independently or as part of a team and perform well under pressure? Are you personable and communicative, with a clear understanding of when to escalate or communicate concerns appropriately, always maintaining professionalism? Demonstrates a strong sense of confidentiality and shows flexibility in working hours to meet both customer and business needs Experience in labour resourcing would be ideal Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Aug 12, 2026
Full time
We re hiring a Business Support & Planning Coordinator to join our team at Zeta Compliance Services, based in Bicester. You will be responsible for the effective planning, booking, and coordination of daily workloads for a team of technicians operating across multiple UK locations. Your role will ensure that resources are scheduled efficiently to support high-quality service delivery, meet commercial objectives, and satisfy operational requirements. Proactive scheduling of all client visits will be a key part of your role, requiring a forward-thinking, organised approach to ensure timely service delivery. This is a role that demands initiative, attention to detail, and the ability to thrive in a fast-paced, service-driven environment. Your work ethic and willingness to learn is more important to us than experience so if you have great communications skills, are IT literate and enjoy a fast-paced working environment, feel free to apply. What you receive for joining us: We re offering a competitive salary, depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare, an employee assistance programme including a 24/7 mental health helpline, to support your wellbeing. You ll work 37.75hrs per week (Mon-Thur 8.45am-5.00pm, Fri 8.45am-4.00pm) and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Plan, coordinate, and manage the daily workload of technicians across the UK, ensuring efficient allocation of internal and external resources based on location, skill set, and job requirements. Maintain accurate scheduling via the Labour Management System, proactively booking client visits in line with contractual deadlines and SLAs through both email and telephone communication Collaborate closely with Commercial, Operations, and senior leadership including the Head of Internal Operations and Head of Infield Service Delivery to ensure field activity aligns with divisional goals and business priorities. Regularly communicate to meet client expectations and escalate service or client issues promptly and appropriately Proactively manage client portals, review changes, and notify account managers as needed. Identify and resolve scheduling conflicts or capacity gaps to prevent service disruption. Provide responsive telephone and email support to field-based staff to ensure continuity of service Champion continuous business improvement, uphold company values as an internal and external ambassador, and comply with Health & Safety policies and safe working practices reporting incidents or near misses in line with procedures and maintaining responsibility for safety within the work environment Can you show experience in some of these areas: Are you an organised, self-driven individual, and equipped with strong work ethic and time management skills, with the ability to work independently or as part of a team and perform well under pressure? Are you personable and communicative, with a clear understanding of when to escalate or communicate concerns appropriately, always maintaining professionalism? Demonstrates a strong sense of confidentiality and shows flexibility in working hours to meet both customer and business needs Experience in labour resourcing would be ideal Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
