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Due to continued success and growth in our core sectors, we are looking for an experienced Work Winning specialist to support our Nationalbusiness. The Work Winning / Bid Manager will report to our company Director of Bidding and lead opportunity pursuit for key clients in Industrial, Commercial, Healthcare and Heritage sectors including major projects click apply for full job details

Due to continued success and growth in our core sectors, we are looking for an experienced Work Winning specialist to support our National business. The Work Winning / Bid Manager will report to our company Director of Bidding and lead opportunity pursuit for key clients in Industrial, Commercial, Healthcare and Heritage sectors including major projects. Why join us? Through the years we've developed a culture very much our own - creating an environment that brings out the best in people who share our commitment to excellence. Right now, we're excited about continuing the company's legacy through the projects and opportunities ahead. Join our collaborative team to achieve more from your career by proudly building Britain's future heritage with us. The Role Work Winning / Bid lead for opportunities across the breadth of focus sectors. Support/manage the complete work winning process - from business development and early engagement, capture planning and win strategy development, to commencing formal procurement stage, all the way through to post tender requirements. Building and developing relationships with key stakeholders including Clients, Consultants and Supply Chain. Able to develop a detailed and co-ordinated bid programme ensuring all key tasks are identified and resourced appropriately. Develop bid budgets and monitor throughout the bid process. Manage governance requirements at corporate and functional levels in accordance with our company management processes. Capable of developing qualitative responses, if required, on specific bids. Manage qualitative bid review processes and be a key part of that review. Maintain our CRM information management system with bid data. Key member of our Bid Management functional team supporting improvement activities and development of our company wide bid processes and evidence gathering. Your profile Experienced Work Winning/Bid Manager. We are particularly looking for individuals with experience in private sector bidding. An experienced and collaborative individual with the ability to respond quickly to changing situations. Experience of managing work winning corporate governance. Effective management of bid teams to deliver high quality outputs, on time. Ideally qualified to degree level or above in an appropriate Built Environment qualification. Must possess the ability to coach, mentor and lead a diverse team to deliver best in class services to our Clients. Effective people management skills, leadership, and strong negotiation experience. Have a flexible approach to working styles, working cross sector and geography. Highly developed organisational and planning skills, time management skills and written/oral communications skills. The values at the heart of our operations include a commitment to the highest standards of safety, quality, engineering excellence, sustainability, and an unswerving focus on the needs and aspirations of our Clients. Our aim is to make a positive impact on the communities and the environment in which we operate. We believe being inclusive and nurturing a diversity of talent and skills will help us to continue our rich legacy of technical excellence to proudly build Britain's future heritage. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is committed to being a truly inclusive employer. Even if you do not meet every single requirement, we would still love to hear from you, especially if you are part of a group that is under-represented in the construction industry. We recognise that talented people come from a wide range of backgrounds and circumstances, and we are committed to creating an environment where everyone can thrive. As part of this commitment, we support agile ways of working wherever possible, helping our people to balance their professional and personal responsibilities while delivering excellent results. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, we strive to create a supportive, empowering, and inclusive environment where every member of our team feels valued, respected, and able to achieve their full potential.

At Bensons for Beds we believe everyone deserves the best night's sleep. As part of our Commercial team, you'll play a key role in delivering effective and efficient customer-focused store environments by planning store layouts, developing our space planning principles and supporting our property and store teams with delivery of amazing store environments in a timely and effective manner. Your Purpose You will develop and maintain store plans and layouts, support store openings, refits and relocations, and work with colleagues across Commercial, Retail Operations, Visual Merchandising and Supply Chain to optimise space utilisation and create consistent, on-brand customer experiences. What You'll Be Doing Key Responsibilities Commercial Ranging & Space Optimization Analyze store-level and product performance to create precise product range plans and establish store grading. Tailor product ranges to ensure showrooms deliver a balanced, commercial choice for customers that reflects ongoing sales trends. Track and report on Sales per Square Foot and Profit per Square Foot at both the category and individual product level. Identify underperforming display spaces or ranges and propose layout or product swaps to drive conversion. Review heat-mapping data to identify cold spots on the showroom floor and optimize the customer journey. Project Delivery & Store Execution Support store refits, relocations, and new openings by preparing detailed store product range plans and ordering required stock. Carry out regular store surveys to assess space utilization and ensure compliance with company display standards. Maintain the asset register for in-store product merchandising and support the clearance ordering and allocation process. Cross-Functional Collaboration Partner with the Commercial Team to understand upcoming ranges and advise on physical store capacity constraints before orders are finalized. Work closely with Retail Area Managers and Store Managers to gather qualitative feedback on product ranging and local market nuances. Coordinate with Marketing and Visual Merchandising (VM) to ensure point-of-sale (POS) materials align seamlessly with the macro space plan. Collaborate with VM and Buying to ensure product pairings (e.g., Mattress and Bed Base), adjacencies, and planograms are reflected in store layouts to maximize sales and customer flow. Reporting, Strategy & Leadership Prepare clear reports to communicate proposals and changes to stakeholders, including accurate cost and timeline estimates. Contribute to continuous improvement projects aimed at standardizing planning processes and improving overall departmental efficiency. Create and manage a bi-annual space planning process to ensure optimisation of our opportunity with store space Manage and develop the branch merchandiser, fostering a high-performing and commercially focused team environment. What You Bring to the Sleepover Essential Skills & Experience: Relevant Experience: Previous experience in space planning, branch merchandising, or macro space allocation, ideally within large-format retail (such as furniture, homewares, or DIY). Commercial Acumen: A deep understanding of retail metrics, particularly yield, space elasticity, and conversion rates. Analytical Skills: Strong Excel and analytical capabilities for in-depth commercial data analysis. Spatial Awareness: A keen eye for 3D environments and a solid understanding of how customers physically interact with large products on the shop floor. Organization: Strong attention to detail paired with an organized, methodical approach to documentation and record-keeping. Communication: Effective communication skills with the proven ability to present proposals to non-technical colleagues and manage stakeholder relationships smoothly. Project Management: The ability to work agilely across multiple projects, prioritize a demanding workload, and consistently meet deadlines. Here's What You Get: Employee discount scheme for Bensons products (up to 50% off) Competitive pension scheme - provided by Legal & General Life Assurance and Income Protection Medicash - cashback options for health and wellbeing services Access to Retail Trust services for support and guidance Annual leave buy & sell scheme and enhanced family leave Learning and development programmes and clear progression pathways Hybrid working to support work-life balance ( qualifying periods and terms apply) Ready to shape our stores and create great customer spaces? Apply today to join a team where your planning helps deliver the best night's sleep-every night.

Marketing & Office Manager City of London - Fully Office Based £40,000 - £45,000 DOE Permanent, Full Time Are you a proactive and organised professional with a flair for both marketing? Do you thrive in a fast-paced environment where no two days are the same? We are looking for an experienced and creative individual to join our clients successful and growing team, taking ownership of the marketing and social media activities while ensuring the smooth day-to-day running of the office. This is a varied and rewarding role offering the opportunity to make a real impact across multiple areas of the business and gain exposure! What You'll Do: Manage the company's social media platforms, creating engaging content to increase brand awareness and engagement. Design marketing materials, presentations, newsletters and promotional content using Canva and InDesign. Update website content and assist with wider marketing activities. Coordinate meetings, manage diaries and provide administrative support to the wider team. Handle office administration, including ordering supplies, managing facilities, coordinating suppliers and ensuring the smooth day-to-day running of the office What We're Looking For: Previous experience in a marketing, social media and an office support role. Strong organisational and communication skills with the ability to manage multiple priorities. Creative and confident in producing engaging marketing content. Proficient in Microsoft Office, Canva and Adobe InDesign. Proactive, self-motivated and able to work both independently and as part of a team. Why Join Us? Competitive salary depending on experience and discretionary bonus scheme Excellent opportunities for professional development and career progression within a growing business. Join a friendly, collaborative team that values creativity, innovation and new ideas. A varied role offering a unique blend of marketing, social media and office management responsibilities. Based in a modern City of London office, conveniently located in the City, with excellent transport links. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Area Sales Manager - Europe Office based from their manufacturing site in Worcester and reporting to the National Distributor Senior Sales Manager, the Area Sales Manager - Europe supports the continued strategic development of the company's market share penetration across the National Distributor regions including Spain, Finland, Sweden, Norway, Portugal and Greece. The successful candidate would be required to undertake both UK and overseas travel in support of the role. With a strength of knowledge around machine tool and/or laser machinery industry including technical awareness, the Area Sales Manager - Europe has the following responsibilities: Account and Distributor Support Manage national distributor accounts and provide support through a range of communication channels. Support national distributors across all commercial and technical activities. Maintain and update CRM records for all national distributor accounts. Sales Strategy and Business Development On a 'cradle to grave' customer and sales engagement basis, work with national distributor management to develop sales strategies that deliver strategic targets and strengthen business performance across the assigned territories. Visit distributors and end customers to build strong relationships and support order closure. Provide quotation support, as well as review and process orders in line with defined procedures. Represent the organisation at national and international exhibitions across the territory. Collaboration, Visits, and Compliance Arrange and host distributor and customer visits to the Worcester facilities as required. Provide the organisation with customer feedback and product requirements. Ensure all distributors within the national distributor territory understand and comply fully with export requirements. Build strong working relationships with factories and Product Groups across the company's worldwide network. Person Specification: Essential Criteria Industry Knowledge and Commercial Skills Experience in the machine tool and/or laser machinery industry Strong commercial awareness and business acumen Price negotiation skills, including coordinating support from internal stakeholders Communication and Relationship Management A personable and professional approach, with the ability to build rapport with clients from a wide range of backgrounds and cultures. Proven ability to communicate effectively with senior management, external partners, and internal teams on both technical and commercial matters. Ability to work independently and maintain a high level of productivity with minimal supervision. Flexibility to adapt to changing business needs. Exceptional organisational skills. Willingness to travel internationally - European language skills would be beneficial. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.

Permanent field sales and account management opportunity Join one of the UK's leading manufacturers of building products Supportive, inclusive culture with genuine career development opportunities Strong focus on wellbeing, flexibility and work-life balance Excellent salary, benefits and long-term career security Area Sales Manager The Role An exciting opportunity has arisen for an Area Sales Manager to join a true brand leader within the building materials market sector. Covering an established territory across Central England, (ideally based around Milton Keynes), you'll work closely with national and independent builders' merchants, buying groups and trade customers. Your focus will be on developing existing customer relationships, increasing sales and helping customers maximise the performance of a trusted product portfolio. This is a varied field-based role where you'll regularly visit customers across your territory, deliver branch trade days, improve point-of-sale displays, support promotional campaigns alongside national account colleagues and provide engaging product training to merchant sales teams. You'll also use a CRM system to manage customer activity, identify opportunities and plan account development. About You We're looking for someone who enjoys building long-term relationships and delivering outstanding customer service. You will already be working in field sales or territory management within the building materials industry or other trade distribution environments such as electrical wholesale. You'll also have: Strong communication and relationship-building skills A commercial and analytical approach to account development A full UK driving licence Flexibility for occasional overnight stays The Company Our client is a leading international manufacturer with a long-established reputation for quality, innovation and customer service. Backed by the resources of a global organisation, the business offers the stability of a market leader alongside a supportive, collaborative and inclusive culture. Employees are encouraged to develop their careers through ongoing training, investment and genuine progression opportunities. Package 40,000- 45,000 basic salary Up to 20% annual bonus Hybrid company car Generous employer pension contribution Healthcare cash plan Enhanced maternity and company sick pay Flexible working hours with discretionary flexitime Lunch allowance when working externally 26 days' annual leave plus bank holidays Location: Suitable for candidates based in Northampton, Luton, Stevenage, Cambridge, Milton Keynes, Reading, Oxford, Gloucester.

Job Title: Account Manager Salary: Up to £45,000 base + Bonus + Benefits Location: Midlands or North of England Work Type: Permanent Role WeDo is partnering with an established UK technology services business to recruit an experienced Account Manager.The organisation supports customers across Microsoft Cloud, Managed Services and Professional Services and has built a strong reputation for long-term customer partnerships and service delivery.You will take ownership of an existing customer portfolio, focusing on retention, relationship development and commercial growth through cross-sell and up-sell opportunities.This role requires previous experience working within the IT channel. Candidates without channel experience will not be considered. Responsibilities Manage and develop a portfolio of existing customer accounts Build trusted relationships with key customer stakeholders Drive retention and long-term customer satisfaction Identify and convert cross-sell and up-sell opportunities Conduct regular account reviews and develop account growth plans Work closely with technical, sales and delivery teams Maintain accurate pipeline, forecasting and account information within CRM Ensure customers receive a consistent and commercially valuable service Required Skills Previous experience working within the IT channel is essential Applications without channel experience will not be considered Proven experience in Account Management, Customer Success or Client Management Strong track record of customer retention, cross-selling and up-selling Experience selling or managing IT services, managed services, cloud solutions or Microsoft technologies Strong commercial awareness and stakeholder management skills Excellent communication and relationship-building ability Experience working with vendors, partners, distributors, resellers or MSPs Full UK driving licence Why Should I Apply? This is an opportunity to join an established technology business that is continuing to grow its customer base and services portfolio.You will inherit existing relationships rather than joining a purely new business environment, giving you the opportunity to build meaningful customer partnerships and generate growth through a consultative approach.The business offers long-term career development, strong internal support and exposure to a broad range of cloud, managed and professional services solutions. Interested? Apply for the role today or send your CV to

Senior National Account Manager: circa 60k & car allowance & bonus Are you ready to take the next step in your career and become a part of a dynamic business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Senior National Account Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest food to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a SNAM. The Role: As a Senior National Account Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: - Client Relationships: Cultivate and nurture key relationships with national accounts, serving as their trusted advisor and advocate. - Strategic Growth: Develop and execute innovative sales strategies to drive growth while aligning with our core values. - Sustainability Focus: Collaborate with our sustainability team to integrate eco-conscious practices into client partnerships, advancing our commitment to a greener future. -Multi-Site Coordination: Manage relationships and logistics across multiple sites, ensuring seamless operations and consistent customer satisfaction. To thrive in this role, you should possess: - Proven Expertise: A demonstrated track record in national account management, showcasing your ability to navigate complex relationships. - Values-Aligned: A strong alignment with our company values, including a passion for sustainability, community engagement, and delivering quality fresh produce. - Strategic Vision: The capacity to envision and implement strategic plans that foster growth while upholding our culture and values. - Team Player: A collaborative spirit, valuing teamwork and cooperation in achieving shared goals. What's In It for You? - Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. - Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. - Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. - Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect of joining a family business that prioritizes culture, sustainability, charity, fresh produce, multi-site operations, and growth, we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.

Customer Care Account Manager Customer Account Manager Customer Success Manager Client Relationship Manager Account Manager Near Newton Abbot 26,000- 30,000 per annum 8:30am-5pm, Monday-Friday + 1 Saturday in 4 (until 12pm) Permanent Office-Based Introduction Acorn by Synergie is recruiting for a Customer Care Account Manager on behalf of a growing business near Newton Abbot . This is an excellent opportunity for an experienced Customer Care Account Manager , Customer Account Manager , Customer Success Manager , Client Relationship Manager , or Account Manager looking to develop their career within a supportive and ambitious business. Ideal for candidates with a background in retail management, hospitality management, customer service, account management, or client relationship management , this role offers the opportunity to build long-term client relationships while working towards an on-the-job degree. What We Offer Salary of 26,000- 30,000 per annum , depending on experience. Permanent, full-time position. Opportunity to gain an on-the-job degree. Excellent career progression opportunities. Supportive and collaborative working environment. Opportunity to join a growing business with ambitious expansion plans. Key Duties Build and maintain strong relationships with new and existing clients, from sole traders to senior business leaders. Deliver outstanding customer service and act as a trusted point of contact for client enquiries. Work closely with the Manager to achieve business objectives and support company growth. Identify opportunities to cross-sell and up-sell products and services. Handle customer queries professionally and provide effective solutions. Support client retention by delivering a consistently high level of service. Develop long-term business relationships through regular communication and account management. Requirements Previous experience in account management, customer service, customer care, retail management, hospitality management, or a similar client-facing role . Customer-focused with a positive, proactive attitude. Excellent communication and relationship-building skills. Confident identifying opportunities to cross-sell and up-sell. Strong organisational skills and attention to detail. Ability to work effectively in a busy office environment. About You Experience developing new business opportunities and building long-term B2B relationships. Passionate about business development through networking, marketing, community engagement, and client meetings. Commercially aware with a naturally curious mindset. Keen to learn, develop, and progress professionally. Consultative approach with excellent questioning and listening skills. Resilient, motivated, and committed to delivering exceptional customer experiences. Interested? Apply today with your up-to-date CV to be considered for this Customer Care Account Manager , Customer Account Manager , Customer Success Manager , Client Relationship Manager , or Account Manager opportunity near Newton Abbot . Acorn by Synergie acts as an employment agency for permanent recruitment.

Commercial Insurance Account Manager Newton Abbot 34,000 - 35,000 per annum DOE Monday to Friday Permanent Introduction Acorn by Synergie is recruiting for a B2B Commercial Insurance Account Manager on behalf of our client. This is an exciting opportunity to join a fast-growing business, offering the chance to gain a degree while working and develop your career in commercial account management. This role is ideal for candidates from a retail or customer care management background looking to take the next step in a B2B environment. Key Duties Build strong relationships with new and existing business clients, from sole traders to CEOs. Work with the Manager to meet sales and service objectives. Support the growth of a new business area within the company. Handle customer queries and identify opportunities for cross-selling and upselling. Requirements Proven experience in B2B sales or account management. Have insurance experience, Strong relationship-building and communication skills. Passion for business development through networking, marketing, and client meetings. Tenacious, curious, and driven to achieve results. Consultative approach with strong listening skills. Eagerness to learn and progress in your career. Customer-focused and solutions-driven. Positive attitude and self-motivated. Strong sales ability and communication skills. What We Offer Salary of 32,000 - 35,000 per annum DOE. Monday to Friday working pattern with no weekend work. No commission targets. Opportunity to gain a degree while working. Excellent career progression potential. Supportive and growth-oriented team environment. Interested? For more information or to apply, please contact Kristy Moore or apply online. Acorn by Synergie acts as an employment agency for permanent recruitment.

A genuinely exciting Area Sales Manager/Industrial Weighing Equipment Sales Manager position has arisen with this successful and expanding weighbridge and weighbridge systems manufacturer. They are looking for an experienced sales professional to sell their range of equipment to a host of end users across the Southwest of England. If this role sounds of interest, please apply ASAP. LOCATION : Candidates will live in the Glasgow to Edinburgh area (central belt) and will cover the whole of Scotland as as a territory. You will manage your own diary, book your own appointments and work from home when not out visiting clients. SALARY: Circa 40k as a basic salary with an OTE of approximately 60k with a fully expensed company car, mobile, laptop and 25 days annual leave. As Area Sales Manager/Industrial Weighing Equipment Sales Manager; your responsibilities will be field based sale, to promote & sell the companies full range of weighing equipment and maintenance contracts into all areas of manufacturing, logistics, engineering, chemical, food and recycling industries. You will be able to demonstrate the following skills and attributes: Technically competent & able to specify systems & solutions from the simple to complex. Self-Motivated target driven individual. Consistent sales target achiever Management of sales territory with minimum supervision Managing & growing existing client accounts Managing & developing dormant clients Managing & developing new business opportunities across all industrial sectors Successful candidates will have minimum of 2 years Field Sales, Area Sales Manager or Territory Sales Manager experience. You are likely to have relevant engineering and commercial qualifications and have a proven track record within sales roles. Strong interpersonal and communication skills are a must as you will be building relationships at all levels to create success. Contact: In the first instance please send your CV to Kelly Duke ELIGIBILITY All vacancies are based in the UK. It is unlawful to employ a person who does not have permission to live and work in the UK and we will therefore only consider applications from candidates who are eligible to work in the EU. Scarlet Selection are UK-based recruitment specialists, placing experienced professionals across all industry sectors. The services Scarlet Selection provides are those of an employment agency.

Fundraising Manager Salary: Up to £40,000 based on full time (pro rata for part time), dependent on experience and skills Hours: Full time and part time will be considered. Based at YO62 4EN Closing date: Monday 17th August Onsite Interviews: Week commencing 24th August Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room click apply for full job details

Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management - Serve as the primary contact for all external hire arrangements. - Negotiate contracts, rates and terms for corporate conferences and events. - Coordinate ticketing, seating plans and logistics for events and concerts. - Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. - Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control - Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. - Create a warm, welcoming, professional Benedictine guest experience for all guests. - Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. - Ensure special guest requirements and dietary needs are logged and delivered. - Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. - Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You - Previous experience in a similar role - Strong leadership and team management skills - Be a team player, flexible and reliable with a can-do attitude - Excellent guest service and communication abilities - Good organisational skills with excellent attention to detail - Strong problem-solving skills with the ability to manage multiple priorities. - Own transport required - Experience working in a heritage, visitor attraction, or faith-based setting - Interest in history, heritage, or monastic tradition - Calm, approachable, and professional manner - Respect and support for the spiritual and historic nature of the Abbey - Ability to work in a sometimes quiet, reflective environment Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator

Job description Used Car Sales Manager - Volkswagen Chester Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Used Car Sales Manager you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands click apply for full job details

Responsible for the incoming and outgoing parts enquiries and sales in the parts department and also serving customers on the trade counter. Adhering to all company policies and procedures to deliver the required sales, margin & contribution levels and helping the branch to achieve pre agreed KPI targets and objectives. MAIN DUTIES AND RESPONSIBILITIES : - Professionally answer incoming calls with a view to promoting and securing part sales. Liaise with suppliers to purchase parts and supplies to achieve the best prices possible and maintain current stock levels. Work closely with the Branch Manager to achieve sales, margin & contribution targets on a monthly basis. Work as part of a team to meet and exceed all existing head office and local customer service level agreements (SLA's) and agreed KPI's ensuring targets are achieved. Carry out stock cleanses, action internal transfers quickly and efficiently to meet pre-set stock targets. Liaising with local and national customers and ensuring that good customer service is always offered to increase future business. Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business. Confident and reliable to handle cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority. Work with the parts team to Promote sales and delivery targets, including over counter sales. Assess local market conditions and identify current and prospective sales opportunities. Always Comply to company health and safety procedures. Understand, work to and demonstrate the company Core Values daily. Other duties as may be required to ensure the smooth running of the branch. Work with the van drivers to make sure all deliveries are achieved in a timely manner. KEY SPECIALISE SKILLS AND KNOWLEDGE : Proven knowledge of parts. Ability to communicate at all levels (both oral and written) Good telephone manner. Computer literate (Microsoft Office). Good customer service skills. Working knowledge of health and safety.

Graduate Sales Support Executive (Internal Sales) Skelmersdale Full-Time Office-Based Looking to start a career in sales, business or account management? Join Flowtech Fluidpower , one of Europe's leading engineering and industrial supply businesses, and become part of a team that supports manufacturers and engineering companies across the UK and Europe. This is much more than an admin role. You'll build relationships with customers, manage enquiries and orders, support sales opportunities and develop commercial skills that can lead into Internal Sales, Key Account Management and Business Development careers. What You'll Be Doing Speaking with customers and building relationships Processing enquiries, quotations and orders Supporting Key Account Managers Helping customers find the right products and solutions Managing customer information and CRM systems Identifying opportunities to support sales growth What Do Current Employees Say? "You build really strong relationships with customers and help them find the right solutions." "The role is more technical than I expected, but you pick it up quickly and learn something new every day." "Someone who's confident, enjoys talking to people and has strong communication skills will do really well here." What We're Looking For Strong communication skills Positive attitude and willingness to learn Organised and proactive approach Enjoys working with people Interested in sales, business or customer relationships Why Flowtech? One of Europe's leading engineering groups Excellent training and development Clear career progression opportunities Supportive team environment Learn valuable commercial and technical skills Genuine long-term career opportunities If you're looking for a role where you can develop professionally, build confidence and start a successful commercial career, we'd love to hear from you. Apply Today Please note: By submitting this application, you agree for Discovery to store your details and contact you regarding this application and any future roles we believe may be of interest to you (in line with our Privacy Policy available on our website). You can unsubscribe at any time by emailing us. All applications will be processed through Discovery, the retained managing consultants. Due to high volumes of applications, only those successful on application will be contacted regarding interviews