Clockwork Organisation Ltd t/a Travail Employment
Skelmersdale, Lancashire
Internal Sales & Office Administrator Skelmersdale £25,000 - £27,000 per annum (depending on experience) Monday to Friday Temporary with Permanent Opportunities About the Role We are seeking a motivated and customer-focused Internal Sales & Office Administrator to join a busy sales and administration team. This role combines customer service, sales support, order processing, and general office administration within a fast-paced environment. The successful candidate will play a key role in supporting customers, processing enquiries, coordinating deliveries, and maintaining high standards of service and accuracy. Key Responsibilities Answer incoming telephone calls and respond to customer emails professionally and efficiently. Prepare and issue quotations, ensuring timely follow-up of customer enquiries. Prioritise customer enquiries and sales orders to meet business requirements. Process purchase orders and create customer estimates. Arrange deliveries and calculate carriage charges. Provide administrative support to managers and assist with day-to-day office operations. Maintain accurate records, filing systems, and customer information. Update company social media platforms and support marketing activities. Work closely with warehouse and logistics teams to coordinate customer orders. Develop and maintain product knowledge to provide customers with accurate advice and recommendations. Resolve customer queries and complaints in a professional manner. Support quality procedures and ensure compliance with company standards. Skills & Requirements Experience in sales administration, customer service, or office support. Excellent communication and customer service skills. Strong organisational skills and attention to detail. Ability to prioritise workload and work under pressure. Proficient in Microsoft Office, including Outlook, Word, and Excel. Good numerical and data-entry skills. Professional telephone manner. Knowledge of CRM systems is desirable. Positive attitude, flexibility, and a strong work ethic Benefits Competitive salary based on experience. Pension scheme. 20 days annual leave plus Bank Holidays. Additional holiday period over Christmas. Ongoing training and career development opportunities. Supportive and friendly working environment. Early finish on Fridays. Additional Skills / Suitable Job Titles Internal Sales Administrator, Sales Coordinator, Sales Support Administrator, Customer Service Administrator, Office Administrator, Account Coordinator, Order Processing Administrator, Sales Executive, Customer Support Coordinator . How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Aug 13, 2026
Seasonal
Internal Sales & Office Administrator Skelmersdale £25,000 - £27,000 per annum (depending on experience) Monday to Friday Temporary with Permanent Opportunities About the Role We are seeking a motivated and customer-focused Internal Sales & Office Administrator to join a busy sales and administration team. This role combines customer service, sales support, order processing, and general office administration within a fast-paced environment. The successful candidate will play a key role in supporting customers, processing enquiries, coordinating deliveries, and maintaining high standards of service and accuracy. Key Responsibilities Answer incoming telephone calls and respond to customer emails professionally and efficiently. Prepare and issue quotations, ensuring timely follow-up of customer enquiries. Prioritise customer enquiries and sales orders to meet business requirements. Process purchase orders and create customer estimates. Arrange deliveries and calculate carriage charges. Provide administrative support to managers and assist with day-to-day office operations. Maintain accurate records, filing systems, and customer information. Update company social media platforms and support marketing activities. Work closely with warehouse and logistics teams to coordinate customer orders. Develop and maintain product knowledge to provide customers with accurate advice and recommendations. Resolve customer queries and complaints in a professional manner. Support quality procedures and ensure compliance with company standards. Skills & Requirements Experience in sales administration, customer service, or office support. Excellent communication and customer service skills. Strong organisational skills and attention to detail. Ability to prioritise workload and work under pressure. Proficient in Microsoft Office, including Outlook, Word, and Excel. Good numerical and data-entry skills. Professional telephone manner. Knowledge of CRM systems is desirable. Positive attitude, flexibility, and a strong work ethic Benefits Competitive salary based on experience. Pension scheme. 20 days annual leave plus Bank Holidays. Additional holiday period over Christmas. Ongoing training and career development opportunities. Supportive and friendly working environment. Early finish on Fridays. Additional Skills / Suitable Job Titles Internal Sales Administrator, Sales Coordinator, Sales Support Administrator, Customer Service Administrator, Office Administrator, Account Coordinator, Order Processing Administrator, Sales Executive, Customer Support Coordinator . How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Salary: 35,000 - 45,000 DOE Hours: 8:00am - 5:00pm (Mon-Fri) Location: Northfleet, Kent (Office Based) Benefits Free on-site parking Good public transport links Complimentary refreshments and occasional team lunches Staff incentives and recognition schemes Supportive and stable working environment Opportunity to develop within a growing engineering division The Opportunity A growing specialist supplier to the M&E sector is looking to appoint a Technical Design & Projects Coordinator to support its engineering function. This is not a sales role. Instead, you'll become the technical hub between the sales team, customers, CAD resources and fabrication partners, helping turn engineering enquiries into practical, deliverable solutions. You'll take project information from the sales team and be responsible for developing drawings, reviewing designs, coordinating external CAD support where required, and ensuring technical specifications are translated into accurate manufacturing and installation solutions. This role would suit someone who enjoys solving technical problems, working with drawings and coordinating projects behind the scenes rather than being involved in new business sales. The Role Reporting into the Sales Director, you'll play a key role in supporting engineering enquiries and ensuring projects move smoothly from concept through to manufacture and delivery. Key Responsibilities Produce and amend technical drawings using CAD software Interpret customer requirements, sketches and specifications Support the sales team with technical input on engineering enquiries Work closely with external CAD providers and fabrication suppliers Review drawings and ensure designs are practical and manufacturable Coordinate the design and drawing approval process Liaise with suppliers to ensure projects are delivered to specification Assist with project tracking and technical documentation Identify any design issues and propose practical solutions Support occasional site visits when technical input is required Act as the internal technical point of contact for engineering-related enquiries What We're Looking For Previous experience within Building Services, MEP, Mechanical Engineering or a related technical discipline Experience using AutoCAD, SolidWorks, Revit or similar design software Ability to read and interpret engineering drawings Understanding of fabrication, pipework, bracketry, support systems or mechanical installations would be highly beneficial Good organisational skills and attention to detail Ability to manage multiple projects and priorities simultaneously Comfortable communicating with suppliers, contractors and internal stakeholders A practical problem solver who enjoys technical challenges Ideal Backgrounds We would be particularly interested in candidates from backgrounds such as: Building Services Design Engineer Mechanical Design Engineer CAD Technician Revit Technician MEP Coordinator Mechanical Project Engineer Technical Engineer Design Draughtsperson Why Apply? Genuine technical role with minimal sales responsibility Opportunity to work on a variety of bespoke engineering projects Mix of CAD design, technical coordination and project support Stable office-based position with long-term growth potential Chance to become a key part of a growing engineering function Work closely with experienced sales and operational teams to bring projects from concept through to delivery This is an excellent opportunity for a technically-minded individual who enjoys working with drawings, solving engineering problems and coordinating projects behind the scenes, without the pressure of front-line sales targets. IND25
Aug 13, 2026
Full time
Salary: 35,000 - 45,000 DOE Hours: 8:00am - 5:00pm (Mon-Fri) Location: Northfleet, Kent (Office Based) Benefits Free on-site parking Good public transport links Complimentary refreshments and occasional team lunches Staff incentives and recognition schemes Supportive and stable working environment Opportunity to develop within a growing engineering division The Opportunity A growing specialist supplier to the M&E sector is looking to appoint a Technical Design & Projects Coordinator to support its engineering function. This is not a sales role. Instead, you'll become the technical hub between the sales team, customers, CAD resources and fabrication partners, helping turn engineering enquiries into practical, deliverable solutions. You'll take project information from the sales team and be responsible for developing drawings, reviewing designs, coordinating external CAD support where required, and ensuring technical specifications are translated into accurate manufacturing and installation solutions. This role would suit someone who enjoys solving technical problems, working with drawings and coordinating projects behind the scenes rather than being involved in new business sales. The Role Reporting into the Sales Director, you'll play a key role in supporting engineering enquiries and ensuring projects move smoothly from concept through to manufacture and delivery. Key Responsibilities Produce and amend technical drawings using CAD software Interpret customer requirements, sketches and specifications Support the sales team with technical input on engineering enquiries Work closely with external CAD providers and fabrication suppliers Review drawings and ensure designs are practical and manufacturable Coordinate the design and drawing approval process Liaise with suppliers to ensure projects are delivered to specification Assist with project tracking and technical documentation Identify any design issues and propose practical solutions Support occasional site visits when technical input is required Act as the internal technical point of contact for engineering-related enquiries What We're Looking For Previous experience within Building Services, MEP, Mechanical Engineering or a related technical discipline Experience using AutoCAD, SolidWorks, Revit or similar design software Ability to read and interpret engineering drawings Understanding of fabrication, pipework, bracketry, support systems or mechanical installations would be highly beneficial Good organisational skills and attention to detail Ability to manage multiple projects and priorities simultaneously Comfortable communicating with suppliers, contractors and internal stakeholders A practical problem solver who enjoys technical challenges Ideal Backgrounds We would be particularly interested in candidates from backgrounds such as: Building Services Design Engineer Mechanical Design Engineer CAD Technician Revit Technician MEP Coordinator Mechanical Project Engineer Technical Engineer Design Draughtsperson Why Apply? Genuine technical role with minimal sales responsibility Opportunity to work on a variety of bespoke engineering projects Mix of CAD design, technical coordination and project support Stable office-based position with long-term growth potential Chance to become a key part of a growing engineering function Work closely with experienced sales and operational teams to bring projects from concept through to delivery This is an excellent opportunity for a technically-minded individual who enjoys working with drawings, solving engineering problems and coordinating projects behind the scenes, without the pressure of front-line sales targets. IND25
Lettings Coordinator Location: South West London Job Type: Full-Time Permanent The Opportunity An exciting opportunity has become available for a highly organised and proactive Lettings Coordinator to join a well-established estate agency based in South West London. In this varied role, you'll provide essential support to the lettings function, helping to ensure the smooth and efficient running of day-to-day operations. Working across lettings administration and property management support, you'll be responsible for coordinating key processes, maintaining accurate documentation and delivering an excellent service to landlords, tenants and colleagues alike. This position would suit someone with previous experience in residential lettings or property administration who enjoys working in a busy environment, has exceptional organisational skills and takes pride in delivering a high standard of customer service. Key Responsibilities Provide administrative support to the residential lettings team, ensuring all processes are completed accurately and within required timescales. Manage tenancy administration from offer agreed through to move-in, preparing documentation and coordinating key milestones. Act as a central point of contact for landlords, tenants, applicants and contractors, responding to queries professionally and efficiently. Support the marketing of available properties by coordinating advertising, property details and compliance documentation. Maintain accurate records within the CRM/property management system, ensuring all files remain compliant and up to date. Assist with the coordination of maintenance issues, liaising with contractors and residents to ensure works are completed promptly. Support the Property Management function with general administration, including utility notifications and property-related documentation. Prepare reports, process invoices and assist with general office administration as required. Coordinate appointments including viewings, inspections and contractor visits where necessary. Contribute to the smooth day-to-day running of the office by providing support across the wider team. Ensure a consistently high level of customer service is delivered to clients throughout the lettings process. Assist with additional projects and administrative duties as required. About You Previous experience supporting a residential lettings or estate agency team would be advantageous, although candidates with administrative experience from other sectors are also encouraged to apply. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure, manage competing priorities and meet deadlines. Confident using Microsoft Office, including Word, Excel, Outlook and PowerPoint. Benefits Salary up to 35,000 depending on experience Performance-related bonus Generous annual leave allowance Company pension scheme Private healthcare options Employee wellbeing programme Professional development and training Please call Sophie on (phone number removed) to discuss in more detail.
Aug 13, 2026
Full time
Lettings Coordinator Location: South West London Job Type: Full-Time Permanent The Opportunity An exciting opportunity has become available for a highly organised and proactive Lettings Coordinator to join a well-established estate agency based in South West London. In this varied role, you'll provide essential support to the lettings function, helping to ensure the smooth and efficient running of day-to-day operations. Working across lettings administration and property management support, you'll be responsible for coordinating key processes, maintaining accurate documentation and delivering an excellent service to landlords, tenants and colleagues alike. This position would suit someone with previous experience in residential lettings or property administration who enjoys working in a busy environment, has exceptional organisational skills and takes pride in delivering a high standard of customer service. Key Responsibilities Provide administrative support to the residential lettings team, ensuring all processes are completed accurately and within required timescales. Manage tenancy administration from offer agreed through to move-in, preparing documentation and coordinating key milestones. Act as a central point of contact for landlords, tenants, applicants and contractors, responding to queries professionally and efficiently. Support the marketing of available properties by coordinating advertising, property details and compliance documentation. Maintain accurate records within the CRM/property management system, ensuring all files remain compliant and up to date. Assist with the coordination of maintenance issues, liaising with contractors and residents to ensure works are completed promptly. Support the Property Management function with general administration, including utility notifications and property-related documentation. Prepare reports, process invoices and assist with general office administration as required. Coordinate appointments including viewings, inspections and contractor visits where necessary. Contribute to the smooth day-to-day running of the office by providing support across the wider team. Ensure a consistently high level of customer service is delivered to clients throughout the lettings process. Assist with additional projects and administrative duties as required. About You Previous experience supporting a residential lettings or estate agency team would be advantageous, although candidates with administrative experience from other sectors are also encouraged to apply. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure, manage competing priorities and meet deadlines. Confident using Microsoft Office, including Word, Excel, Outlook and PowerPoint. Benefits Salary up to 35,000 depending on experience Performance-related bonus Generous annual leave allowance Company pension scheme Private healthcare options Employee wellbeing programme Professional development and training Please call Sophie on (phone number removed) to discuss in more detail.
Nightstop Network Officer We are seeking a confident relationship-builder to strengthen a national network of services preventing homelessness among young people. Join a purpose-driven team where your creativity, confidence and passion for young people will directly prevent homelessness and create lasting change in communities. Position: Nightstop Network Officer Salary: £32,606 to £36,106 per annum Location: National, with applications welcomed from London, Manchester and the North East Hours: Full-time, 37.5 hours per week Contract: Permanent Closing date: 26 August 2026 Regular travel across the UK and occasional evening work will be required. About the role Nightstop and Supported Lodgings services provide safe accommodation for young people facing homelessness. As Nightstop Network Officer, you will help ensure these services operate effectively, meet quality standards and continue to grow. Working with internal teams and partner organisations across the UK, you will provide expert guidance, oversee accreditation and compliance, deliver training and use data to improve services and outcomes. Key responsibilities include: Acting as a national point of contact for Nightstop and Supported Lodgings enquiries Supporting services to achieve and maintain accreditation and quality standards Developing partnerships that help grow the Nightstop network Building relationships with frontline teams, senior managers and external stakeholders Designing and delivering training, resources, network forums and events Collecting, analysing and evaluating national performance data Producing reports and service improvement action plans Advising network staff on safeguarding concerns Recruiting, supervising and motivating volunteers Supporting fundraising reports with statistics, information and case studies Helping to coordinate the annual Nightstop conference Maintaining accurate safeguarding, health and safety and incident records About you You will be a skilled relationship-builder with experience of stakeholder management, training delivery and service quality improvement. You will also bring: A strong understanding of youth homelessness Experience of developing and influencing partnerships Confidence communicating with frontline staff and senior leaders Experience designing and facilitating training, forums or conferences Knowledge of volunteer management and good practice Experience implementing quality assessment or accreditation frameworks The ability to analyse data and present findings clearly Strong written communication and report-writing skills An understanding of safeguarding and professional boundaries A commitment to equality, diversity and inclusion Willingness to travel regularly throughout the UK About the organisation The organisation is a national charity working to prevent homelessness and provide accommodation and support for marginalised young people. Its services help thousands of young people each year to find safety, stability and opportunities for a more positive future. Benefits include 26 days annual leave, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts. The charity is committed to safer, fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment. Other roles you may have experience of could include: Network Officer, Service Development Officer, Partnerships Officer, Quality Assurance Officer, Accreditation Officer, Programme Officer, Service Improvement Officer, Network Coordinator, Volunteer Development Officer or Homelessness Project Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Aug 13, 2026
Full time
Nightstop Network Officer We are seeking a confident relationship-builder to strengthen a national network of services preventing homelessness among young people. Join a purpose-driven team where your creativity, confidence and passion for young people will directly prevent homelessness and create lasting change in communities. Position: Nightstop Network Officer Salary: £32,606 to £36,106 per annum Location: National, with applications welcomed from London, Manchester and the North East Hours: Full-time, 37.5 hours per week Contract: Permanent Closing date: 26 August 2026 Regular travel across the UK and occasional evening work will be required. About the role Nightstop and Supported Lodgings services provide safe accommodation for young people facing homelessness. As Nightstop Network Officer, you will help ensure these services operate effectively, meet quality standards and continue to grow. Working with internal teams and partner organisations across the UK, you will provide expert guidance, oversee accreditation and compliance, deliver training and use data to improve services and outcomes. Key responsibilities include: Acting as a national point of contact for Nightstop and Supported Lodgings enquiries Supporting services to achieve and maintain accreditation and quality standards Developing partnerships that help grow the Nightstop network Building relationships with frontline teams, senior managers and external stakeholders Designing and delivering training, resources, network forums and events Collecting, analysing and evaluating national performance data Producing reports and service improvement action plans Advising network staff on safeguarding concerns Recruiting, supervising and motivating volunteers Supporting fundraising reports with statistics, information and case studies Helping to coordinate the annual Nightstop conference Maintaining accurate safeguarding, health and safety and incident records About you You will be a skilled relationship-builder with experience of stakeholder management, training delivery and service quality improvement. You will also bring: A strong understanding of youth homelessness Experience of developing and influencing partnerships Confidence communicating with frontline staff and senior leaders Experience designing and facilitating training, forums or conferences Knowledge of volunteer management and good practice Experience implementing quality assessment or accreditation frameworks The ability to analyse data and present findings clearly Strong written communication and report-writing skills An understanding of safeguarding and professional boundaries A commitment to equality, diversity and inclusion Willingness to travel regularly throughout the UK About the organisation The organisation is a national charity working to prevent homelessness and provide accommodation and support for marginalised young people. Its services help thousands of young people each year to find safety, stability and opportunities for a more positive future. Benefits include 26 days annual leave, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts. The charity is committed to safer, fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment. Other roles you may have experience of could include: Network Officer, Service Development Officer, Partnerships Officer, Quality Assurance Officer, Accreditation Officer, Programme Officer, Service Improvement Officer, Network Coordinator, Volunteer Development Officer or Homelessness Project Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Are you a Sales and Commercial Coordinator with experience of providing quotations and order processing? Are you confident dealing with customers and multiple internal teams? We are recruiting for a Sales and Commercial Coordinator to join an established manufacturing business based in Smethwick. This is a very exciting opportunity for the right individual as the role will grow to support the CEO to manage sales staff across 3 continents! As the Sales and Commercial Coordinator , you will work closely with the CEO, Sales team and senior management, helping to turn customer enquiries into quotations, quotations into orders, and ensuring everything is properly coordinated through to delivery. You'll deal with UK and international customers and work closely with internal teams including Production, Technical, Purchasing and Aftersales. Benefits: £28,000-£30,000 salary depending on experience 22 days' holiday plus bank holidays Additional day off for your birthday Hours: Monday-Thursday 8:00am-5:00pm Friday 8:00am-12:30pm Death in service benefit Pension scheme Full product and industry training Opportunity to develop within an established manufacturing business Exposure to UK and international customers and markets A varied role with direct involvement across the commercial operation Duties/Responsibilities: Preparing and progressing customer quotations, including pricing and product specifications. Supporting the Sales team with customer enquiries and opportunities. Processing and coordinating customer orders from enquiry through to delivery. Ensuring commercial and technical information is accurate and complete. Liaising with Production, Technical, Purchasing and Aftersales teams. Supporting international customers, including freight quotations and shipping arrangements. Maintaining accurate CRM records and ensuring enquiries and quotations are followed up. Monitoring opportunities and making sure actions are completed. Supporting senior management with commercial priorities and new opportunities. Building strong relationships with customers and providing a professional, responsive service. Skills/Experience requitred: We're looking for someone who is organised, commercially aware and proactive, with the confidence to take ownership rather than simply pass tasks on. At least 2 years' experience in sales administration, commercial coordination, customer service, order processing or a similar office-based role. Experience preparing quotations and/or processing customer orders. Strong IT skills and confidence using digital systems. Experience using CRM systems would be advantageous. Excellent organisation skills and the ability to manage multiple priorities. Strong written and verbal communication skills. Excellent attention to detail, particularly with pricing, specifications and delivery information. A practical, common-sense approach to problem solving. The confidence to work independently and take ownership of your workload. Experience with international customers, exports or freight would be beneficial but is not essential. What's most important is that you are positive, commercially minded, customer-focused and someone who likes to get things finished. Apply today with your CV and we'll be in touch to discuss the opportunity.
Aug 13, 2026
Full time
Are you a Sales and Commercial Coordinator with experience of providing quotations and order processing? Are you confident dealing with customers and multiple internal teams? We are recruiting for a Sales and Commercial Coordinator to join an established manufacturing business based in Smethwick. This is a very exciting opportunity for the right individual as the role will grow to support the CEO to manage sales staff across 3 continents! As the Sales and Commercial Coordinator , you will work closely with the CEO, Sales team and senior management, helping to turn customer enquiries into quotations, quotations into orders, and ensuring everything is properly coordinated through to delivery. You'll deal with UK and international customers and work closely with internal teams including Production, Technical, Purchasing and Aftersales. Benefits: £28,000-£30,000 salary depending on experience 22 days' holiday plus bank holidays Additional day off for your birthday Hours: Monday-Thursday 8:00am-5:00pm Friday 8:00am-12:30pm Death in service benefit Pension scheme Full product and industry training Opportunity to develop within an established manufacturing business Exposure to UK and international customers and markets A varied role with direct involvement across the commercial operation Duties/Responsibilities: Preparing and progressing customer quotations, including pricing and product specifications. Supporting the Sales team with customer enquiries and opportunities. Processing and coordinating customer orders from enquiry through to delivery. Ensuring commercial and technical information is accurate and complete. Liaising with Production, Technical, Purchasing and Aftersales teams. Supporting international customers, including freight quotations and shipping arrangements. Maintaining accurate CRM records and ensuring enquiries and quotations are followed up. Monitoring opportunities and making sure actions are completed. Supporting senior management with commercial priorities and new opportunities. Building strong relationships with customers and providing a professional, responsive service. Skills/Experience requitred: We're looking for someone who is organised, commercially aware and proactive, with the confidence to take ownership rather than simply pass tasks on. At least 2 years' experience in sales administration, commercial coordination, customer service, order processing or a similar office-based role. Experience preparing quotations and/or processing customer orders. Strong IT skills and confidence using digital systems. Experience using CRM systems would be advantageous. Excellent organisation skills and the ability to manage multiple priorities. Strong written and verbal communication skills. Excellent attention to detail, particularly with pricing, specifications and delivery information. A practical, common-sense approach to problem solving. The confidence to work independently and take ownership of your workload. Experience with international customers, exports or freight would be beneficial but is not essential. What's most important is that you are positive, commercially minded, customer-focused and someone who likes to get things finished. Apply today with your CV and we'll be in touch to discuss the opportunity.
Full time - On-site - 6-12M FTC - 5 out of 7 Salary: £28,000 per annum + bonus Have you considered a career in recruitment? You possess drive, ambition, discipline, and structure, but haven't yet had the opportunity to put it all into practice? Come and showcase your potential at Staffline. The Opportunity This is your chance to join the UK's largest recruitment business as a Temporary Onsite Recruitment Account Coordinator. In this role, you'll be providing temporary workers to our highly successful warehousing operation in Thorne. To excel in this role, your focus will be on customers, committed to delivering the best service, and a natural problem solver. While experience in on-site recruitment would be beneficial, it's not an essential requirement. If you have transferable skills, we can provide training on all the elements essential for success in this position. What you'll do as a Onsite Recruitment Account Coordinator This role thrives on pace - helping candidates find the best jobs, solving problems, and enhancing the candidate experience and work environment. It's a wonderfully diverse role that will undoubtedly keep you engaged. Here's a glimpse of what you can expect: Meeting client deadlines by fulfilling staffing requirements Recruitment, selection, and onboarding of workers Accurate data input and validation for weekly payroll Handling administrative processes such as absences and change requests Ensuring compliance and maintaining secure records for audits Providing a positive customer experience and efficiently addressing worker queries The skills you'll develop as a Onsite Recruitment Account Coordinator Throughout your time at Staffline, you'll receive coaching and challenges that will facilitate skill growth. In this role, you can anticipate enhancing skills related to client and relationship management, hiring and staffing processes, and identifying opportunities for performance improvement - among a range of other areas. At Staffline, we actively encourage progression and personal development, with dedicated progression paths for those who join us. What we need from you By now, it should be evident that we're dedicated to your development, fair rewards, and encouraging you to excel in your role at Staffline. To succeed in this position, a few things are required: Swift adaptation to changing priorities and effective problem-solving skills A customer-centric mindset, prioritizing people above all else Ideally, experience within the recruitment industry (though not essential) A growth mindset, consistently seeking innovative approaches while fulfilling both client and customer needs Strong relationship-building abilities, confidently establishing and maintaining connections with clients and customers Most importantly, tenacity, drive, flexibility, and a positive attitude toward delivering excellent service. Diversity and Inclusion: A Core Focus At Staffline, we are deeply committed to building a diverse and inclusive workforce. We believe that a diverse team brings different perspectives, ideas, and experiences, enhancing our overall effectiveness and success. We value and celebrate the uniqueness of each individual, and we actively encourage applications from candidates of all backgrounds. Intrigued? Why not apply now? Or if you need more information, get in touch! Note: All candidates must demonstrate their Right to Work in the UK. A full UK driver's license is highly desired for this role.
Aug 13, 2026
Contractor
Full time - On-site - 6-12M FTC - 5 out of 7 Salary: £28,000 per annum + bonus Have you considered a career in recruitment? You possess drive, ambition, discipline, and structure, but haven't yet had the opportunity to put it all into practice? Come and showcase your potential at Staffline. The Opportunity This is your chance to join the UK's largest recruitment business as a Temporary Onsite Recruitment Account Coordinator. In this role, you'll be providing temporary workers to our highly successful warehousing operation in Thorne. To excel in this role, your focus will be on customers, committed to delivering the best service, and a natural problem solver. While experience in on-site recruitment would be beneficial, it's not an essential requirement. If you have transferable skills, we can provide training on all the elements essential for success in this position. What you'll do as a Onsite Recruitment Account Coordinator This role thrives on pace - helping candidates find the best jobs, solving problems, and enhancing the candidate experience and work environment. It's a wonderfully diverse role that will undoubtedly keep you engaged. Here's a glimpse of what you can expect: Meeting client deadlines by fulfilling staffing requirements Recruitment, selection, and onboarding of workers Accurate data input and validation for weekly payroll Handling administrative processes such as absences and change requests Ensuring compliance and maintaining secure records for audits Providing a positive customer experience and efficiently addressing worker queries The skills you'll develop as a Onsite Recruitment Account Coordinator Throughout your time at Staffline, you'll receive coaching and challenges that will facilitate skill growth. In this role, you can anticipate enhancing skills related to client and relationship management, hiring and staffing processes, and identifying opportunities for performance improvement - among a range of other areas. At Staffline, we actively encourage progression and personal development, with dedicated progression paths for those who join us. What we need from you By now, it should be evident that we're dedicated to your development, fair rewards, and encouraging you to excel in your role at Staffline. To succeed in this position, a few things are required: Swift adaptation to changing priorities and effective problem-solving skills A customer-centric mindset, prioritizing people above all else Ideally, experience within the recruitment industry (though not essential) A growth mindset, consistently seeking innovative approaches while fulfilling both client and customer needs Strong relationship-building abilities, confidently establishing and maintaining connections with clients and customers Most importantly, tenacity, drive, flexibility, and a positive attitude toward delivering excellent service. Diversity and Inclusion: A Core Focus At Staffline, we are deeply committed to building a diverse and inclusive workforce. We believe that a diverse team brings different perspectives, ideas, and experiences, enhancing our overall effectiveness and success. We value and celebrate the uniqueness of each individual, and we actively encourage applications from candidates of all backgrounds. Intrigued? Why not apply now? Or if you need more information, get in touch! Note: All candidates must demonstrate their Right to Work in the UK. A full UK driver's license is highly desired for this role.
Activities Coordinator Haslemere, Surrey Hourly Pay: £13.85 to £15.24 per hour Contract Type: Permanent - Part Time (21 hours per week) Working Pattern: Days, Weekends (3 days one week, 4 days the following week - working alternate weekends) Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. Redcot, specialising in residential care, is set in the delightful town of Haslemere, Surrey. Overlooking beautiful gardens and surrounded by countryside, much of which is owned by the National Trust, Redcot is blessed with a unique, tranquil setting. Joining us as an Activities Coordinator , you will lead and encourage residents to join in meaningful activities whilst maintaining their independence, choice and dignity, to enable them to lead as full and active life as possible. In this rewarding role, you will create a stimulating and varied programme of leisure activities and social events, inside and outside of the home, for residents to enjoy. Working with each new resident to understand their likes/dislikes, abilities and needs, you will put together an individual social care plan and evaluate it regularly. You will play a key role in engaging with the local community by initiating contact with community groups and enabling residents to partake / continue with hobbies and interests as desired. You will also help to recruit a network of volunteers to provide a variety of desired appropriate social opportunities as identified by the residents. We're looking for a friendly and creative individual who is passionate about improving the lives of older people. You'll have a person-centred approach, excellent communication and organisational skills, and the ability to encourage and motivate others to participate in meaningful activities. A full UK driving licence is essential, along with a willingness to drive residents on outings and events. We're looking for someone who can bring compassion and fresh ideas to the role, helping residents stay connected to their interests, maintain community links and enjoy a fulfilling, meaningful lifestyle every day. This isn't just a job; it's about making a difference to older people's lives every day. We really value the hard work and commitment of all of our staff, and offer: Learning, development, and career progression. Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year. Retail discount schemes to make your salary go further. Access to loans at affordable rates, saving directly from salary and advance pay already earnt. Health cash plans for you and your family. Cycle to work scheme. Long service awards, that increase with length of service. Refer a friend to work for us and receive a £200 bonus. Group Pension Plan, with a 6% contribution from us. Paid breaks in our care homes and day care services for care staff. Free DBS checks. Safeguarding: Keeping everyone safe is one of the charity's core values and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away. Criminal record checks: As this role involves a dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record. Equality, Diversity, and Inclusion: Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. A charity where everyone is equal but definitely not the same! Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference. We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK. Don't delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply. Please refer to the job description upon submitting your application.
Aug 13, 2026
Full time
Activities Coordinator Haslemere, Surrey Hourly Pay: £13.85 to £15.24 per hour Contract Type: Permanent - Part Time (21 hours per week) Working Pattern: Days, Weekends (3 days one week, 4 days the following week - working alternate weekends) Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. Redcot, specialising in residential care, is set in the delightful town of Haslemere, Surrey. Overlooking beautiful gardens and surrounded by countryside, much of which is owned by the National Trust, Redcot is blessed with a unique, tranquil setting. Joining us as an Activities Coordinator , you will lead and encourage residents to join in meaningful activities whilst maintaining their independence, choice and dignity, to enable them to lead as full and active life as possible. In this rewarding role, you will create a stimulating and varied programme of leisure activities and social events, inside and outside of the home, for residents to enjoy. Working with each new resident to understand their likes/dislikes, abilities and needs, you will put together an individual social care plan and evaluate it regularly. You will play a key role in engaging with the local community by initiating contact with community groups and enabling residents to partake / continue with hobbies and interests as desired. You will also help to recruit a network of volunteers to provide a variety of desired appropriate social opportunities as identified by the residents. We're looking for a friendly and creative individual who is passionate about improving the lives of older people. You'll have a person-centred approach, excellent communication and organisational skills, and the ability to encourage and motivate others to participate in meaningful activities. A full UK driving licence is essential, along with a willingness to drive residents on outings and events. We're looking for someone who can bring compassion and fresh ideas to the role, helping residents stay connected to their interests, maintain community links and enjoy a fulfilling, meaningful lifestyle every day. This isn't just a job; it's about making a difference to older people's lives every day. We really value the hard work and commitment of all of our staff, and offer: Learning, development, and career progression. Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year. Retail discount schemes to make your salary go further. Access to loans at affordable rates, saving directly from salary and advance pay already earnt. Health cash plans for you and your family. Cycle to work scheme. Long service awards, that increase with length of service. Refer a friend to work for us and receive a £200 bonus. Group Pension Plan, with a 6% contribution from us. Paid breaks in our care homes and day care services for care staff. Free DBS checks. Safeguarding: Keeping everyone safe is one of the charity's core values and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away. Criminal record checks: As this role involves a dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record. Equality, Diversity, and Inclusion: Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. A charity where everyone is equal but definitely not the same! Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference. We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK. Don't delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply. Please refer to the job description upon submitting your application.
Traffic Management Coordinator Location: Crawley - Gatwick General hours of work: 42.5 hours per week, with varying shift pattern between 6am - 16:00pm, Benefits: Highly competitive salary Company Laptop and Phone 26 days holiday plus Bank Holidays Job Security Company Pension Employee Assistance Programme Life Assurance with a range of other amazing benefits available through an app Paternity Leave - paid at full salary for 2 weeks Maternity Leave paid at full salary for 3 months and salary for a further 3 months Fill Your Boots Rewards saving an average of £400 per year. Access to our Internal Academy Career Development and Progression Why Chevron Traffic Management Chevron TM specialises in the provision of temporary traffic management services throughout the UK, providing physical and digital traffic controls to ensure that works are carried out safely and workers and the general public are safe. Managing traffic for organisations working within Utilities, Rail, High Speed Network, Local Authorities and Events we place huge emphasis on our performance and ability to deliver, meet and exceed our clients' expectations. We give expert support from the consultation and design phase, right through to work completion and sign-off. Responsibilities of the Traffic Management Coordinator The Traffic Management Coordinator is a pivotal role within our utilities sector as you will take full responsibility for building and coordinating all activities for our utilities contracts. You will report into the Contract Manager to assist in logistically managing the workload of a team of Traffic Management Operatives to ensure they are under-taking work at the expected standards, times and locations. Coordination and Logistics: Responsible for the accurate building, reviewing and creation of picking lists for all works onto our ERP system. Liaison with our client to fulfil capacity efficiently. Schedule out planned and reactive works when required using all tools available to ensure we achieve our contractual SLA s and KPI s measures. Customer Service: Attend meetings with the team and client, in person and online. Provide information to our clients. Address customer enquiries and resolve issues in a timely and effective manner. Financial Management: Assist in maintaining financial transactions as part of the job building process to ensure we are maximising our revenue and in line with contractual rates. Data Management: Maintain accurate and up-to-date records of contract and operational delivery areas. Communication: Assist in answering calls from the client and customers and direct internally to relevant parties. Maintain effective communication channels with the contract team, supervisors, managers, and operatives to maintain operational efficiencies. Liaising with our client on job specific requirements and maintaining accurate data on internal and external systems. Learning and Development: Participate in training sessions to enhance your administration skills. Develop a solid understanding of our contract and services to assist clients effectively. Learn the cross functions of the contract for assisting in other areas when required. What good looks like: Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint). Confident to work with Orion/SAP and other IT systems. Ability to work under pressure and meet tight deadlines, where necessary. Excellent communication skills both face to face and over the telephone. Excellent negotiating skills. Ability to quickly resolve scheduling and logistics conflicts. Ability to complete work tasks with thoroughness, accuracy, and consistency. Customer-focused attitude and a commitment to delivering exceptional service. Ability to work independently and as part of a team. Eagerness to learn and take a proactive approach to tasks. Attention to detail and accuracy in data entry and record-keeping. We would appreciate: Traffic management experience, but this is not essential. Scheduling & Planning experience, again not essential as full training will be provided. So, if you want to join a winning team and be part of an innovative organisation which is focussed on company growth and employee progression, click on the apply button today. Ts & Cs apply EQUALITY AND DIVERSITY AT CHEVRON Chevron TM believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity. The richer the mix of people, skills and cultures; the greater the range of inputs, viewpoints and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms of unlawful and unfair discrimination.
Aug 13, 2026
Full time
Traffic Management Coordinator Location: Crawley - Gatwick General hours of work: 42.5 hours per week, with varying shift pattern between 6am - 16:00pm, Benefits: Highly competitive salary Company Laptop and Phone 26 days holiday plus Bank Holidays Job Security Company Pension Employee Assistance Programme Life Assurance with a range of other amazing benefits available through an app Paternity Leave - paid at full salary for 2 weeks Maternity Leave paid at full salary for 3 months and salary for a further 3 months Fill Your Boots Rewards saving an average of £400 per year. Access to our Internal Academy Career Development and Progression Why Chevron Traffic Management Chevron TM specialises in the provision of temporary traffic management services throughout the UK, providing physical and digital traffic controls to ensure that works are carried out safely and workers and the general public are safe. Managing traffic for organisations working within Utilities, Rail, High Speed Network, Local Authorities and Events we place huge emphasis on our performance and ability to deliver, meet and exceed our clients' expectations. We give expert support from the consultation and design phase, right through to work completion and sign-off. Responsibilities of the Traffic Management Coordinator The Traffic Management Coordinator is a pivotal role within our utilities sector as you will take full responsibility for building and coordinating all activities for our utilities contracts. You will report into the Contract Manager to assist in logistically managing the workload of a team of Traffic Management Operatives to ensure they are under-taking work at the expected standards, times and locations. Coordination and Logistics: Responsible for the accurate building, reviewing and creation of picking lists for all works onto our ERP system. Liaison with our client to fulfil capacity efficiently. Schedule out planned and reactive works when required using all tools available to ensure we achieve our contractual SLA s and KPI s measures. Customer Service: Attend meetings with the team and client, in person and online. Provide information to our clients. Address customer enquiries and resolve issues in a timely and effective manner. Financial Management: Assist in maintaining financial transactions as part of the job building process to ensure we are maximising our revenue and in line with contractual rates. Data Management: Maintain accurate and up-to-date records of contract and operational delivery areas. Communication: Assist in answering calls from the client and customers and direct internally to relevant parties. Maintain effective communication channels with the contract team, supervisors, managers, and operatives to maintain operational efficiencies. Liaising with our client on job specific requirements and maintaining accurate data on internal and external systems. Learning and Development: Participate in training sessions to enhance your administration skills. Develop a solid understanding of our contract and services to assist clients effectively. Learn the cross functions of the contract for assisting in other areas when required. What good looks like: Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint). Confident to work with Orion/SAP and other IT systems. Ability to work under pressure and meet tight deadlines, where necessary. Excellent communication skills both face to face and over the telephone. Excellent negotiating skills. Ability to quickly resolve scheduling and logistics conflicts. Ability to complete work tasks with thoroughness, accuracy, and consistency. Customer-focused attitude and a commitment to delivering exceptional service. Ability to work independently and as part of a team. Eagerness to learn and take a proactive approach to tasks. Attention to detail and accuracy in data entry and record-keeping. We would appreciate: Traffic management experience, but this is not essential. Scheduling & Planning experience, again not essential as full training will be provided. So, if you want to join a winning team and be part of an innovative organisation which is focussed on company growth and employee progression, click on the apply button today. Ts & Cs apply EQUALITY AND DIVERSITY AT CHEVRON Chevron TM believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity. The richer the mix of people, skills and cultures; the greater the range of inputs, viewpoints and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms of unlawful and unfair discrimination.
Pertemps Black Country Perms
Cannock, Staffordshire
Are you highly organised with excellent customer service and project coordination skills? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently. Liaise regularly with customers, providing updates on project progress and delivery schedules. Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track. Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously. Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Permanent full-time opportunity. Friendly and supportive working environment. Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project Co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.
Aug 13, 2026
Full time
Are you highly organised with excellent customer service and project coordination skills? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently. Liaise regularly with customers, providing updates on project progress and delivery schedules. Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track. Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously. Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Permanent full-time opportunity. Friendly and supportive working environment. Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project Co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.
Service Advisor / Planner - Reading - Salary to £30,000 + 10% Bonus We are seeking an organised and customer-focused Service Advisor / Planner to join a busy service operation within the Automotive industry. This is a fast-paced role where you will act as the key link between customers, technicians, and the workshop, ensuring repairs, maintenance, and servicing work are planned and managed efficiently. You will be responsible for delivering exceptional customer service while maximising workshop utilisation and supporting overall business performance. Key Responsibilities Schedule and plan workshop activities to maximise productivity and available capacity. Proactively contact customers to secure workshop bookings through outbound calls and follow-ups. Accurately interpret customer requirements and create job cards and repair orders. Liaise with customers throughout the repair process, providing updates and managing expectations. Identify and promote additional maintenance, repair, and value-added services where appropriate. Obtain customer authorisation for additional work and communicate any delays effectively. Raise and process invoices accurately and efficiently. Coordinate parts ordering and subcontracted work where required. Maintain accurate vehicle service histories and maintenance records. Support the achievement of departmental revenue, labour sales, and customer satisfaction targets. Ensure all administrative processes are completed accurately and in a timely manner. Build strong working relationships with customers, colleagues, suppliers, and workshop personnel. Adhere to all health and safety requirements, company policies, and industry regulations. What We're Looking For Essential Previous experience in a customer service role. Excellent communication and interpersonal skills. Strong telephone manner and customer-focused approach. Excellent organisational and administrative abilities. Ability to prioritise workloads and work effectively under pressure. Ability to work independently and as part of a team. Proficiency in Microsoft Office applications. Key Skills Customer Service Planning & Scheduling Administration Relationship Management Commercial Awareness Problem Solving Time Management Attention to Detail Teamwork Microsoft Office
Aug 13, 2026
Full time
Service Advisor / Planner - Reading - Salary to £30,000 + 10% Bonus We are seeking an organised and customer-focused Service Advisor / Planner to join a busy service operation within the Automotive industry. This is a fast-paced role where you will act as the key link between customers, technicians, and the workshop, ensuring repairs, maintenance, and servicing work are planned and managed efficiently. You will be responsible for delivering exceptional customer service while maximising workshop utilisation and supporting overall business performance. Key Responsibilities Schedule and plan workshop activities to maximise productivity and available capacity. Proactively contact customers to secure workshop bookings through outbound calls and follow-ups. Accurately interpret customer requirements and create job cards and repair orders. Liaise with customers throughout the repair process, providing updates and managing expectations. Identify and promote additional maintenance, repair, and value-added services where appropriate. Obtain customer authorisation for additional work and communicate any delays effectively. Raise and process invoices accurately and efficiently. Coordinate parts ordering and subcontracted work where required. Maintain accurate vehicle service histories and maintenance records. Support the achievement of departmental revenue, labour sales, and customer satisfaction targets. Ensure all administrative processes are completed accurately and in a timely manner. Build strong working relationships with customers, colleagues, suppliers, and workshop personnel. Adhere to all health and safety requirements, company policies, and industry regulations. What We're Looking For Essential Previous experience in a customer service role. Excellent communication and interpersonal skills. Strong telephone manner and customer-focused approach. Excellent organisational and administrative abilities. Ability to prioritise workloads and work effectively under pressure. Ability to work independently and as part of a team. Proficiency in Microsoft Office applications. Key Skills Customer Service Planning & Scheduling Administration Relationship Management Commercial Awareness Problem Solving Time Management Attention to Detail Teamwork Microsoft Office
Property Manager Location: Field-based Hours: 37.5 hours per week, Monday to Friday Salary: 25,000 - 27,000 per annum Contract: Permanent Benefits 23 days holiday plus bank holidays Company pension Enhanced maternity and paternity pay Enhanced sick pay Compassionate leave About the Role We are seeking an organised and proactive Property Inspector / Property Maintenance Coordinator to join a growing property team. This role involves carrying out property inspections, coordinating maintenance works, monitoring compliance, and building strong relationships with landlords, tenants, and contractors. Key Responsibilities Conduct routine property inspections, including check-in, mid-term, and check-out visits. Identify maintenance issues and arrange repairs through approved contractors. Monitor maintenance progress and ensure works are completed to a high standard. Assess property condition, recording findings with detailed notes and photographs. Identify and report health and safety concerns, including fire safety, damp and mould, and general property condition. Liaise professionally with landlords, tenants, contractors, and property managers. Maintain accurate records and update property management systems. About You Minimum 2 years' experience within Property Management or Property Maintenance. Good understanding of landlord and tenant responsibilities and property safety regulations. Strong organisational skills with excellent attention to detail. Confident communicator with the ability to build positive working relationships. Proficient in Microsoft Office 365 and comfortable learning new systems. Proactive, solutions-focused, and able to manage your own workload effectively. Full UK driving licence required.
Aug 13, 2026
Full time
Property Manager Location: Field-based Hours: 37.5 hours per week, Monday to Friday Salary: 25,000 - 27,000 per annum Contract: Permanent Benefits 23 days holiday plus bank holidays Company pension Enhanced maternity and paternity pay Enhanced sick pay Compassionate leave About the Role We are seeking an organised and proactive Property Inspector / Property Maintenance Coordinator to join a growing property team. This role involves carrying out property inspections, coordinating maintenance works, monitoring compliance, and building strong relationships with landlords, tenants, and contractors. Key Responsibilities Conduct routine property inspections, including check-in, mid-term, and check-out visits. Identify maintenance issues and arrange repairs through approved contractors. Monitor maintenance progress and ensure works are completed to a high standard. Assess property condition, recording findings with detailed notes and photographs. Identify and report health and safety concerns, including fire safety, damp and mould, and general property condition. Liaise professionally with landlords, tenants, contractors, and property managers. Maintain accurate records and update property management systems. About You Minimum 2 years' experience within Property Management or Property Maintenance. Good understanding of landlord and tenant responsibilities and property safety regulations. Strong organisational skills with excellent attention to detail. Confident communicator with the ability to build positive working relationships. Proficient in Microsoft Office 365 and comfortable learning new systems. Proactive, solutions-focused, and able to manage your own workload effectively. Full UK driving licence required.
Job Opportunity: Event Co-ordinator Location: Birmingham Salary Range: £25,000 - £26,000 Please note this role is predominantly office based with occasional on-site event attendance. Are you a dynamic Event Administrator or Event Co-ordinator looking to take the next step in your career? An exciting opportunity has emerged within a busy, well established events agency near Birmingham. With a surge in projects and new clients, we are seeking a confident individual to join our clients team to work on a range of diverse corporate events. Key Responsibilities: Event Manager Support: Supporting the Senior Event Managers with co-ordination and administration on a daily basis Client Relationship Management: Working within a team, you would be working with a portfolio of clients, maintaining strong relationships through effective communication and rapport building Event Planning Support: From intimate meetings to large scale conferences and award ceremonies, you will work on the end-to-end process of event planning, preparation Project Management: Coordinate logistics such as venue selection, budget management, supplier liaison, and technical arrangements Delegate Management: Facilitate attendee engagement through invitation management, registration systems, travel coordination and post-event follow-up On-Site Support: When required, provide hands-on support during events to guarantee smooth operations and address any unforeseen challenges Efficient Multi-Tasking: Juggle multiple tasks and deadlines to meet the demands of the expanding event calendar Adherence to Processes: Ensure compliance with organisational protocols and maintain meticulous records to uphold quality standards. Key Skills and Experience: Proven Experience: Previous experience in an Event Administrator or Event Co-ordinator role, either within an agency or in-house, or a qualification in Event Management Thrives Under Pressure: Ability to excel in a fast-paced, deadline-driven environment Engaging Personality: Bring enthusiasm, confidence, and exceptional interpersonal skills to interact at all levels Tech Savvy: Proficiency in Microsoft Office suite, particularly Excel for spreadsheet management Effective Communication: Strong verbal and written communication skills coupled with acute attention to detail Transportation: Access to transport is required for this role. In return for your dedication and expertise, you will receive a competitive salary ranging from £25,000 to £26,000. For further details or to submit your application, please contact us today. Morgan Parkes Recruitment Ltd operates within the UK and welcomes applications from candidates eligible to live and work in the UK, adhering to our strict equal opportunities policy. Your privacy matters to us. Any personal data you provide will be handled in accordance with GDPR regulations, securely stored, and used solely for the purpose of communication regarding our services. You retain the right to withdraw consent for data usage at any time.
Aug 13, 2026
Full time
Job Opportunity: Event Co-ordinator Location: Birmingham Salary Range: £25,000 - £26,000 Please note this role is predominantly office based with occasional on-site event attendance. Are you a dynamic Event Administrator or Event Co-ordinator looking to take the next step in your career? An exciting opportunity has emerged within a busy, well established events agency near Birmingham. With a surge in projects and new clients, we are seeking a confident individual to join our clients team to work on a range of diverse corporate events. Key Responsibilities: Event Manager Support: Supporting the Senior Event Managers with co-ordination and administration on a daily basis Client Relationship Management: Working within a team, you would be working with a portfolio of clients, maintaining strong relationships through effective communication and rapport building Event Planning Support: From intimate meetings to large scale conferences and award ceremonies, you will work on the end-to-end process of event planning, preparation Project Management: Coordinate logistics such as venue selection, budget management, supplier liaison, and technical arrangements Delegate Management: Facilitate attendee engagement through invitation management, registration systems, travel coordination and post-event follow-up On-Site Support: When required, provide hands-on support during events to guarantee smooth operations and address any unforeseen challenges Efficient Multi-Tasking: Juggle multiple tasks and deadlines to meet the demands of the expanding event calendar Adherence to Processes: Ensure compliance with organisational protocols and maintain meticulous records to uphold quality standards. Key Skills and Experience: Proven Experience: Previous experience in an Event Administrator or Event Co-ordinator role, either within an agency or in-house, or a qualification in Event Management Thrives Under Pressure: Ability to excel in a fast-paced, deadline-driven environment Engaging Personality: Bring enthusiasm, confidence, and exceptional interpersonal skills to interact at all levels Tech Savvy: Proficiency in Microsoft Office suite, particularly Excel for spreadsheet management Effective Communication: Strong verbal and written communication skills coupled with acute attention to detail Transportation: Access to transport is required for this role. In return for your dedication and expertise, you will receive a competitive salary ranging from £25,000 to £26,000. For further details or to submit your application, please contact us today. Morgan Parkes Recruitment Ltd operates within the UK and welcomes applications from candidates eligible to live and work in the UK, adhering to our strict equal opportunities policy. Your privacy matters to us. Any personal data you provide will be handled in accordance with GDPR regulations, securely stored, and used solely for the purpose of communication regarding our services. You retain the right to withdraw consent for data usage at any time.
Projects Coordinator 6-Month Temporary Contract Full-Time (36 Hours per Week) Salary: £31,000 - £35,500pa Are you an experienced senior administrator with excellent communication skills at Board level, a professional with exceptional organisational skills and a passion for building strong stakeholder relationships? We are seeking a proactive Projects Coordinator to join a busy and collaborative team on a 6-month temporary contract . This is an exciting opportunity to play a key role in managing strategic internal and external partnerships, supporting collaborative projects, and ensuring the smooth delivery of partnership activities. The Role As Projects Coordinator , you will act as the primary point of contact for a portfolio of partnership organisations, providing guidance, coordinating projects and ensuring strong communication between internal teams and external stakeholders. You'll support the successful delivery of partnership initiatives, oversee administrative and governance processes, and help maintain the integrity of data and business processes across multiple projects. Key Responsibilities Manage relationships with a portfolio of partner organisations, acting as the main point of contact. Provide guidance on policies, procedures and partnership requirements. Coordinate partnership projects from initiation through to implementation. Organise and support partnership meetings, review panels and governance boards, including preparing agendas, papers, minutes and formal reports. Support examination and quality assurance processes where required. Work closely with internal teams to improve business processes and support the transfer, reconciliation and integrity of partnership data. Assist with the development and continuous improvement of partnership policies and procedures. Support the management of complex casework and partnership-related enquiries. Build and maintain strong working relationships with internal and external stakeholders. Contribute to ongoing improvements, innovation and best practice across the partnerships function. About You For the role of Projects Coordinator we're looking for someone who is highly organised, adaptable and enjoys working in a fast-paced environment with multiple stakeholders. You will ideally have: A degree (or equivalent relevant experience). Significant administrative or partnership management experience within a larger/complex organisation. Experience managing projects and coordinating multiple workstreams. Strong experience working with data and business systems, with excellent attention to detail. Excellent written and verbal communication skills. Strong organisational skills with the ability to prioritise competing deadlines. Confidence interpreting policies, procedures and regulatory frameworks. Advanced IT skills, including Microsoft Office. The ability to work independently while collaborating effectively within a team. Excellent relationship-building skills and the ability to communicate with a diverse range of stakeholders. A professional approach, maintaining confidentiality and discretion at all times. Desirable Experience Experience within Higher Education or another regulated environment. Knowledge of quality assurance processes. Excellent Multi-tasking and coordination experience Experience supporting collaborative or international partnerships. Experience improving business processes and implementing new ways of working. Previous experience supervising or mentoring colleagues. What's on Offer? 6-month temporary assignment. Full-time, 36 hours per week. Opportunity to work on high-profile partnership projects. Collaborative and supportive working environment. A varied role offering exposure to stakeholder management, project coordination and operational improvement. Contact Michelle for more information
Aug 13, 2026
Contractor
Projects Coordinator 6-Month Temporary Contract Full-Time (36 Hours per Week) Salary: £31,000 - £35,500pa Are you an experienced senior administrator with excellent communication skills at Board level, a professional with exceptional organisational skills and a passion for building strong stakeholder relationships? We are seeking a proactive Projects Coordinator to join a busy and collaborative team on a 6-month temporary contract . This is an exciting opportunity to play a key role in managing strategic internal and external partnerships, supporting collaborative projects, and ensuring the smooth delivery of partnership activities. The Role As Projects Coordinator , you will act as the primary point of contact for a portfolio of partnership organisations, providing guidance, coordinating projects and ensuring strong communication between internal teams and external stakeholders. You'll support the successful delivery of partnership initiatives, oversee administrative and governance processes, and help maintain the integrity of data and business processes across multiple projects. Key Responsibilities Manage relationships with a portfolio of partner organisations, acting as the main point of contact. Provide guidance on policies, procedures and partnership requirements. Coordinate partnership projects from initiation through to implementation. Organise and support partnership meetings, review panels and governance boards, including preparing agendas, papers, minutes and formal reports. Support examination and quality assurance processes where required. Work closely with internal teams to improve business processes and support the transfer, reconciliation and integrity of partnership data. Assist with the development and continuous improvement of partnership policies and procedures. Support the management of complex casework and partnership-related enquiries. Build and maintain strong working relationships with internal and external stakeholders. Contribute to ongoing improvements, innovation and best practice across the partnerships function. About You For the role of Projects Coordinator we're looking for someone who is highly organised, adaptable and enjoys working in a fast-paced environment with multiple stakeholders. You will ideally have: A degree (or equivalent relevant experience). Significant administrative or partnership management experience within a larger/complex organisation. Experience managing projects and coordinating multiple workstreams. Strong experience working with data and business systems, with excellent attention to detail. Excellent written and verbal communication skills. Strong organisational skills with the ability to prioritise competing deadlines. Confidence interpreting policies, procedures and regulatory frameworks. Advanced IT skills, including Microsoft Office. The ability to work independently while collaborating effectively within a team. Excellent relationship-building skills and the ability to communicate with a diverse range of stakeholders. A professional approach, maintaining confidentiality and discretion at all times. Desirable Experience Experience within Higher Education or another regulated environment. Knowledge of quality assurance processes. Excellent Multi-tasking and coordination experience Experience supporting collaborative or international partnerships. Experience improving business processes and implementing new ways of working. Previous experience supervising or mentoring colleagues. What's on Offer? 6-month temporary assignment. Full-time, 36 hours per week. Opportunity to work on high-profile partnership projects. Collaborative and supportive working environment. A varied role offering exposure to stakeholder management, project coordination and operational improvement. Contact Michelle for more information
Imperial Recruitment Group
Sunderland, Tyne And Wear
Lead Operator Location: Sunderland Salary: 29,000 per annum plus shift allowance Hours: Day and night shifts Benefits: Overtime is available, 1.5x outside of normal hours, 2x on Sundays and bank holidays Type: Permanent Duties: Comply with and ensure team compliance with company policies and statutory regulations for health and safety, food safety and CMS. Accountability for the day-to-day performance of their own area of operation and influence. To ensure team and individual contribution to ensuring that factory targets are met with regard to schedule adherence, SKU adherence, Wastage minimisation, Quality, Health and Safety. Ensure Housekeeping and Hygiene standards are met and constantly maintained across the site by everyone. Provide a role model example within the team for attitude, contribution and team working. Ensure operation of equipment in accordance with best practice complying with Health and Safety rules and regulations and Policies and Procedures. Lead CWS activities and take responsibility for team performance and involvement. Undertake rudimentary maintenance tasks, to drive efficiency of product and size changeovers of equipment within designated team. Within the remit of the Non Core Role, to represent team requirements with the sponsoring function, organise team activities to support the achievement of functional targets and provide feedback through individual and team briefings on objectives and progress. Within the remit of the Non Core Role, to provide the primary liaison between the operations team and the sponsoring function through the appropriate coordinator. To be the primary liaison with the leadership team regarding team performance and KPI target progression. To provide specific support and guidance when required for the development of others on equipment and CWS activities within designated team. Requirements: Basic understanding of manufacturing processes History of manual and practical work Experience of working part of/leading a team activity Basic understanding of identifying and challenging unsafe actions Track record showcasing commitment flexibility Sound knowledge of site HSE processes and application. Understanding of CWS and continuous improvement activities. Accurate reporting of downtime information Basic numeric and literacy skills. Computer Literate NVQ level 2 BIT Experience in an Operations production environment, ideally FMCG For more information, please contact Imperial Recruitment Group ASAP
Aug 13, 2026
Full time
Lead Operator Location: Sunderland Salary: 29,000 per annum plus shift allowance Hours: Day and night shifts Benefits: Overtime is available, 1.5x outside of normal hours, 2x on Sundays and bank holidays Type: Permanent Duties: Comply with and ensure team compliance with company policies and statutory regulations for health and safety, food safety and CMS. Accountability for the day-to-day performance of their own area of operation and influence. To ensure team and individual contribution to ensuring that factory targets are met with regard to schedule adherence, SKU adherence, Wastage minimisation, Quality, Health and Safety. Ensure Housekeeping and Hygiene standards are met and constantly maintained across the site by everyone. Provide a role model example within the team for attitude, contribution and team working. Ensure operation of equipment in accordance with best practice complying with Health and Safety rules and regulations and Policies and Procedures. Lead CWS activities and take responsibility for team performance and involvement. Undertake rudimentary maintenance tasks, to drive efficiency of product and size changeovers of equipment within designated team. Within the remit of the Non Core Role, to represent team requirements with the sponsoring function, organise team activities to support the achievement of functional targets and provide feedback through individual and team briefings on objectives and progress. Within the remit of the Non Core Role, to provide the primary liaison between the operations team and the sponsoring function through the appropriate coordinator. To be the primary liaison with the leadership team regarding team performance and KPI target progression. To provide specific support and guidance when required for the development of others on equipment and CWS activities within designated team. Requirements: Basic understanding of manufacturing processes History of manual and practical work Experience of working part of/leading a team activity Basic understanding of identifying and challenging unsafe actions Track record showcasing commitment flexibility Sound knowledge of site HSE processes and application. Understanding of CWS and continuous improvement activities. Accurate reporting of downtime information Basic numeric and literacy skills. Computer Literate NVQ level 2 BIT Experience in an Operations production environment, ideally FMCG For more information, please contact Imperial Recruitment Group ASAP
Engineering Parts Coordinator Location: Swindon Salary: £25,000-£28,000 per annum (DOE) Hours: Monday-Friday Full time Overtime Available We are recruiting on behalf of a leading engineering company specialising in the manufacture of high-precision components. Due to continued growth, they are looking for a highly organised, proactive and detail-focused Engineering Parts Coordinator to join their team. This is a varied and hands-on role combining both workshop and office responsibilities. You will work closely with skilled technicians, engineers, customers and internal teams to ensure components, documentation and production requirements are managed accurately and efficiently. The successful candidate will spend a significant amount of time within the workshop, accurately selecting, preparing and controlling intricate engineering parts and equipment required for production. You will also provide administrative support from the office, managing emails, handling incoming calls and liaising with customers and internal stakeholders. This role would suit someone who enjoys a fast-paced environment, is comfortable being hands-on, and takes pride in accuracy, organisation and delivering excellent customer service. Key Responsibilities Accurately pick and prepare precision-engineered components and equipment for technicians. Cross-reference work orders, engineering documentation and production requirements to ensure the correct parts are issued. Maintain full traceability of components throughout the manufacturing process. Carry out stock checks and maintain accurate inventory records. Investigate and resolve discrepancies with parts, documentation or stock levels. Support technicians by ensuring all required components and equipment are available when needed. Prepare and package completed orders ready for quality inspection and assembly. Manage incoming phone calls and emails, providing professional communication with customers and suppliers. Liaise with clients and internal departments to provide updates and resolve queries. Work to deadlines while managing multiple priorities in a busy engineering environment. Maintain accurate records using Microsoft Excel and internal systems. Ensure all work is completed to a high standard with exceptional attention to detail. About You Previous experience within engineering, manufacturing, production or a technical environment. Excellent attention to detail with a methodical and organised approach. Strong Microsoft Excel skills and confidence using computer systems. A professional telephone manner with confidence speaking to customers and suppliers. Strong communication skills, both written and verbal. Experience working with stock control, parts management or technical documentation. The ability to accurately follow work orders and maintain full traceability. Knowledge of engineering drawings or technical specifications would be advantageous. The ability to work under pressure, meet deadlines and prioritise tasks effectively. A practical approach and willingness to be hands-on within a workshop environment. Requirements This is a physically active role requiring time spent on your feet within the workshop, selecting and preparing components. Candidates must be comfortable working in a fast-paced environment where accuracy and efficiency are essential. Strong organisational skills and the ability to manage changing priorities are key. If you are interested, please apply directly or call .
Aug 13, 2026
Full time
Engineering Parts Coordinator Location: Swindon Salary: £25,000-£28,000 per annum (DOE) Hours: Monday-Friday Full time Overtime Available We are recruiting on behalf of a leading engineering company specialising in the manufacture of high-precision components. Due to continued growth, they are looking for a highly organised, proactive and detail-focused Engineering Parts Coordinator to join their team. This is a varied and hands-on role combining both workshop and office responsibilities. You will work closely with skilled technicians, engineers, customers and internal teams to ensure components, documentation and production requirements are managed accurately and efficiently. The successful candidate will spend a significant amount of time within the workshop, accurately selecting, preparing and controlling intricate engineering parts and equipment required for production. You will also provide administrative support from the office, managing emails, handling incoming calls and liaising with customers and internal stakeholders. This role would suit someone who enjoys a fast-paced environment, is comfortable being hands-on, and takes pride in accuracy, organisation and delivering excellent customer service. Key Responsibilities Accurately pick and prepare precision-engineered components and equipment for technicians. Cross-reference work orders, engineering documentation and production requirements to ensure the correct parts are issued. Maintain full traceability of components throughout the manufacturing process. Carry out stock checks and maintain accurate inventory records. Investigate and resolve discrepancies with parts, documentation or stock levels. Support technicians by ensuring all required components and equipment are available when needed. Prepare and package completed orders ready for quality inspection and assembly. Manage incoming phone calls and emails, providing professional communication with customers and suppliers. Liaise with clients and internal departments to provide updates and resolve queries. Work to deadlines while managing multiple priorities in a busy engineering environment. Maintain accurate records using Microsoft Excel and internal systems. Ensure all work is completed to a high standard with exceptional attention to detail. About You Previous experience within engineering, manufacturing, production or a technical environment. Excellent attention to detail with a methodical and organised approach. Strong Microsoft Excel skills and confidence using computer systems. A professional telephone manner with confidence speaking to customers and suppliers. Strong communication skills, both written and verbal. Experience working with stock control, parts management or technical documentation. The ability to accurately follow work orders and maintain full traceability. Knowledge of engineering drawings or technical specifications would be advantageous. The ability to work under pressure, meet deadlines and prioritise tasks effectively. A practical approach and willingness to be hands-on within a workshop environment. Requirements This is a physically active role requiring time spent on your feet within the workshop, selecting and preparing components. Candidates must be comfortable working in a fast-paced environment where accuracy and efficiency are essential. Strong organisational skills and the ability to manage changing priorities are key. If you are interested, please apply directly or call .
Production Delivery Manager (Contract) Location: Wimborne, Dorset Duration: Initial contract through to Christmas 2026 with scope for permanent opportunities. Working Pattern: Full-time, 100% onsite Interview Process: Face-to-face interview required The Opportunity We are recruiting for a Delivery Manager to join a busy aftermarket manufacturing operation during a critical period of growth and year-end delivery activity. This is a highly visible role that sits at the centre of the operation, working across Production, Engineering, Procurement, Quality and Planning teams to ensure products move smoothly through the repair and manufacturing process and are delivered on time, to cost and to the required quality standards. This is not a traditional project delivery role. Instead, we're looking for someone who can coordinate stakeholders, manage work-in-progress (WIP), remove obstacles, chase progress and drive delivery performance across the business. The Role As Delivery Manager, you will be responsible for ensuring products are delivered in line with customer commitments and revenue objectives. You will act as the focal point between multiple functions, identifying risks, escalating issues and driving actions to completion. Key responsibilities include: Managing and tracking work-in-progress (WIP) across the operation. Coordinating delivery activities between Production, Procurement, Engineering, Quality and Planning teams. Running WIP and delivery review meetings and ensuring accurate completion forecasts are maintained. Identifying and resolving delivery blockers impacting schedule performance. Supporting on-time delivery (OTD) and revenue targets through effective planning and issue resolution. Escalating key risks and delivery concerns to leadership teams when required. Working closely with material planners, manufacturing engineers, quality teams and procurement to ensure products continue moving through the process. Producing and maintaining delivery performance reporting and forecasts. The position is approximately 70% office-based and 30% shop floor-facing, although this will vary depending on operational priorities and customer requirements. About You We're interested in candidates who have experience within manufacturing, engineering, production or repair environments and are comfortable operating across multiple functions to achieve delivery objectives. You may currently be working as a: Delivery Manager Production Supervisor Manufacturing Supervisor Production Planner Scheduler Operations Coordinator Production Controller Manufacturing Project Coordinator Supply Chain or MRP Controller To be successful, you'll ideally have: Experience within a manufacturing, engineering or production environment. Planning, scheduling or production control experience. Strong problem-solving and issue-resolution skills. Excellent stakeholder management and communication abilities. The ability to influence and drive actions without direct authority. Strong organisational skills and attention to detail. Good commercial and financial awareness. Experience using MRP/ERP systems would be advantageous. Previous aerospace, repair, overhaul or aftermarket experience would be beneficial. What's on Offer? Opportunity to join a high-profile manufacturing operation during a busy and exciting period. Influential role with significant exposure across the business. Potential for longer-term opportunities for the right individual. Immediate impact role where your contribution will directly support customer delivery performance. If you're a hands-on delivery professional who enjoys solving problems, coordinating stakeholders and keeping production moving, we'd like to hear from you. Candidates must be eligible to live and work in the UK freely, adhering to ITAR restrictions and eligible for baseline clearance
Aug 13, 2026
Contractor
Production Delivery Manager (Contract) Location: Wimborne, Dorset Duration: Initial contract through to Christmas 2026 with scope for permanent opportunities. Working Pattern: Full-time, 100% onsite Interview Process: Face-to-face interview required The Opportunity We are recruiting for a Delivery Manager to join a busy aftermarket manufacturing operation during a critical period of growth and year-end delivery activity. This is a highly visible role that sits at the centre of the operation, working across Production, Engineering, Procurement, Quality and Planning teams to ensure products move smoothly through the repair and manufacturing process and are delivered on time, to cost and to the required quality standards. This is not a traditional project delivery role. Instead, we're looking for someone who can coordinate stakeholders, manage work-in-progress (WIP), remove obstacles, chase progress and drive delivery performance across the business. The Role As Delivery Manager, you will be responsible for ensuring products are delivered in line with customer commitments and revenue objectives. You will act as the focal point between multiple functions, identifying risks, escalating issues and driving actions to completion. Key responsibilities include: Managing and tracking work-in-progress (WIP) across the operation. Coordinating delivery activities between Production, Procurement, Engineering, Quality and Planning teams. Running WIP and delivery review meetings and ensuring accurate completion forecasts are maintained. Identifying and resolving delivery blockers impacting schedule performance. Supporting on-time delivery (OTD) and revenue targets through effective planning and issue resolution. Escalating key risks and delivery concerns to leadership teams when required. Working closely with material planners, manufacturing engineers, quality teams and procurement to ensure products continue moving through the process. Producing and maintaining delivery performance reporting and forecasts. The position is approximately 70% office-based and 30% shop floor-facing, although this will vary depending on operational priorities and customer requirements. About You We're interested in candidates who have experience within manufacturing, engineering, production or repair environments and are comfortable operating across multiple functions to achieve delivery objectives. You may currently be working as a: Delivery Manager Production Supervisor Manufacturing Supervisor Production Planner Scheduler Operations Coordinator Production Controller Manufacturing Project Coordinator Supply Chain or MRP Controller To be successful, you'll ideally have: Experience within a manufacturing, engineering or production environment. Planning, scheduling or production control experience. Strong problem-solving and issue-resolution skills. Excellent stakeholder management and communication abilities. The ability to influence and drive actions without direct authority. Strong organisational skills and attention to detail. Good commercial and financial awareness. Experience using MRP/ERP systems would be advantageous. Previous aerospace, repair, overhaul or aftermarket experience would be beneficial. What's on Offer? Opportunity to join a high-profile manufacturing operation during a busy and exciting period. Influential role with significant exposure across the business. Potential for longer-term opportunities for the right individual. Immediate impact role where your contribution will directly support customer delivery performance. If you're a hands-on delivery professional who enjoys solving problems, coordinating stakeholders and keeping production moving, we'd like to hear from you. Candidates must be eligible to live and work in the UK freely, adhering to ITAR restrictions and eligible for baseline clearance
Sales Support Associate Job Type: Full-time Location: Burgess Hill, West Sussex Salary: £28-32k A great opportunity has arisen for a Sales Support Coordinator to join a dynamic team in Burgess Hill. Within this role you will provide robust back-office support to support the sales team and help them with administrative work for their relevant customers.This role is pivotal in delighting customers throughout their journey from leads to contracts, with a strong emphasis on customer satisfaction and achieving sales targets. Day-to-day duties of the role: Proactively chase repeat customer orders and manage the customer order book to ensure quality and on-time delivery. Generate and follow up on quotations, modifying quotes as necessary to meet customer needs and company processes. Handle customer administration, commercial inquiries, and logistical questions promptly and efficiently. Manage the process for customer account creation to ensure smooth order processing. Support customer contract management, including regular internal meetings to identify and correct any loss-making business. Analyse and report on customer forecasts, purchasing trends, and end-of-product life to the sales team Ensure quick reaction to forecast changes affecting stock purchase and demand, implementing necessary actions within the company and advising customers on adjustments in their systems and processes. Maintain high accuracy and up-to-date information in CRM data (contacts, leads, customers). Prepare and generate company and customer supply and price agreements/contracts, ensuring timely internal implementation of new agreements. Required Skills & Qualifications: GCSE Maths and English at level C or above, or equivalent. At least 1 year of experience in a customer service and/or customer support environment, demonstrating strong customer orientation with commercial understanding. Results-driven focus with a strong customer service orientation. Team-spirited personality with outstanding written and verbal communication skills. Ability to prioritise effectively and work to agreed deadlines. Proficiency in Microsoft Excel (Intermediate level), Word, Outlook, and CRM systems. Please apply online now if you feel this is the next step for you.
Aug 13, 2026
Full time
Sales Support Associate Job Type: Full-time Location: Burgess Hill, West Sussex Salary: £28-32k A great opportunity has arisen for a Sales Support Coordinator to join a dynamic team in Burgess Hill. Within this role you will provide robust back-office support to support the sales team and help them with administrative work for their relevant customers.This role is pivotal in delighting customers throughout their journey from leads to contracts, with a strong emphasis on customer satisfaction and achieving sales targets. Day-to-day duties of the role: Proactively chase repeat customer orders and manage the customer order book to ensure quality and on-time delivery. Generate and follow up on quotations, modifying quotes as necessary to meet customer needs and company processes. Handle customer administration, commercial inquiries, and logistical questions promptly and efficiently. Manage the process for customer account creation to ensure smooth order processing. Support customer contract management, including regular internal meetings to identify and correct any loss-making business. Analyse and report on customer forecasts, purchasing trends, and end-of-product life to the sales team Ensure quick reaction to forecast changes affecting stock purchase and demand, implementing necessary actions within the company and advising customers on adjustments in their systems and processes. Maintain high accuracy and up-to-date information in CRM data (contacts, leads, customers). Prepare and generate company and customer supply and price agreements/contracts, ensuring timely internal implementation of new agreements. Required Skills & Qualifications: GCSE Maths and English at level C or above, or equivalent. At least 1 year of experience in a customer service and/or customer support environment, demonstrating strong customer orientation with commercial understanding. Results-driven focus with a strong customer service orientation. Team-spirited personality with outstanding written and verbal communication skills. Ability to prioritise effectively and work to agreed deadlines. Proficiency in Microsoft Excel (Intermediate level), Word, Outlook, and CRM systems. Please apply online now if you feel this is the next step for you.
Our vision at Oakridge International School, Bengaluru is to inspire every individual to unlock their true potential through our outstanding education to make the world a better place. We teach the IB Diploma Programme, a highly prestigious curriculum that sees 70% of our students go on to attend one of the world's top 100 universities. Our teachers have an average of over 6 years' experience, and work to create a caring, supportive learning environment where children can fulfil their potential. Explore our school in more detail on our website. Short Description Oakridge International School, Bangalore is seeking an experienced, dynamic, and student-centred educational leader for the role of Head of Secondary Department (HOD - Secondary). The HOD will provide strategic leadership and operational oversight for the Secondary School, ensuring high standards in academic excellence, student wellbeing, staff development, and school culture.The role requires a passionate educator and collaborative leader who can effectively support curriculum implementation, strengthen teaching and learning practices, drive continuous improvement initiatives, and foster a positive and inclusive learning environment aligned with the vision and values of Oakridge International School. Job Description Academic Leadership Lead and oversee the academic delivery and day-to-day operations of the Secondary School. Ensure effective implementation of curriculum frameworks, assessment practices, and academic policies. Monitor teaching quality and learner outcomes through classroom observations, data analysis, and academic reviews. Support teachers in developing innovative, student-centred teaching strategies and differentiated learning practices. Drive academic excellence by promoting high expectations and continuous improvement across all secondary grades. Collaborate with teachers and coordinators to ensure curriculum alignment and consistency in instructional practices. Support the integration of technology and digital learning tools into classroom instruction. Ensure instructional resources and learning materials are effectively utilized to support teaching and learning. Student Development & Wellbeing Promote a safe, inclusive, and positive learning environment for all students. Support student wellbeing, discipline, and pastoral care initiatives. Work closely with counsellors, coordinators, and teachers to address student behavioural, emotional, and academic concerns. Ensure implementation of school policies related to safeguarding, student conduct, and attendance. Encourage student leadership, participation, and holistic development through academic and co-curricular opportunities. Staff Management & Professional Development Mentor, guide, and support teachers to enhance instructional effectiveness and professional growth. Conduct performance reviews, provide constructive feedback, and identify development opportunities. Facilitate professional learning sessions, workshops, and collaborative planning opportunities. Foster a culture of teamwork, accountability, and continuous learning among faculty members. Support recruitment, onboarding, and induction processes for secondary school staff. Parent & Community Engagement Build and maintain positive relationships with parents and guardians. Address parent concerns professionally and collaboratively. Lead parent meetings, orientations, and academic information sessions as required. Act as a key point of communication between the Secondary School and other stakeholders. Represent the school professionally in internal and external engagements. Operational & Administrative Responsibilities Support the Principal and school leadership team in implementing school-wide initiatives and strategic priorities. Ensure compliance with school policies, academic procedures, and operational guidelines. Coordinate academic calendars, timetables, assessments, and school events related to the Secondary School. Monitor departmental budgets, resource allocation, and operational requirements. Prepare reports, academic reviews, and documentation as required by school leadership. Support admissions activities, student transitions, and orientation programmes where required. Required Skills/Abilities Master's Degree in Education or relevant subject specialization. B.Ed. or equivalent teaching qualification. Minimum 6-8 years of teaching experience, with at least 3 years in a leadership or coordination role within a Secondary School. Experience in international curriculum environments will be an added advantage. Strong understanding of curriculum planning, instructional leadership, and academic administration. Excellent communication, stakeholder management, and interpersonal skills. Strong organizational, problem-solving, and decision-making abilities. Proficiency in educational technology and school management systems. At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures. All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. We welcome applications from suitable qualified persons from all diverse backgrounds Please note, only shortlisted candidates will be contacted.
Aug 13, 2026
Full time
Our vision at Oakridge International School, Bengaluru is to inspire every individual to unlock their true potential through our outstanding education to make the world a better place. We teach the IB Diploma Programme, a highly prestigious curriculum that sees 70% of our students go on to attend one of the world's top 100 universities. Our teachers have an average of over 6 years' experience, and work to create a caring, supportive learning environment where children can fulfil their potential. Explore our school in more detail on our website. Short Description Oakridge International School, Bangalore is seeking an experienced, dynamic, and student-centred educational leader for the role of Head of Secondary Department (HOD - Secondary). The HOD will provide strategic leadership and operational oversight for the Secondary School, ensuring high standards in academic excellence, student wellbeing, staff development, and school culture.The role requires a passionate educator and collaborative leader who can effectively support curriculum implementation, strengthen teaching and learning practices, drive continuous improvement initiatives, and foster a positive and inclusive learning environment aligned with the vision and values of Oakridge International School. Job Description Academic Leadership Lead and oversee the academic delivery and day-to-day operations of the Secondary School. Ensure effective implementation of curriculum frameworks, assessment practices, and academic policies. Monitor teaching quality and learner outcomes through classroom observations, data analysis, and academic reviews. Support teachers in developing innovative, student-centred teaching strategies and differentiated learning practices. Drive academic excellence by promoting high expectations and continuous improvement across all secondary grades. Collaborate with teachers and coordinators to ensure curriculum alignment and consistency in instructional practices. Support the integration of technology and digital learning tools into classroom instruction. Ensure instructional resources and learning materials are effectively utilized to support teaching and learning. Student Development & Wellbeing Promote a safe, inclusive, and positive learning environment for all students. Support student wellbeing, discipline, and pastoral care initiatives. Work closely with counsellors, coordinators, and teachers to address student behavioural, emotional, and academic concerns. Ensure implementation of school policies related to safeguarding, student conduct, and attendance. Encourage student leadership, participation, and holistic development through academic and co-curricular opportunities. Staff Management & Professional Development Mentor, guide, and support teachers to enhance instructional effectiveness and professional growth. Conduct performance reviews, provide constructive feedback, and identify development opportunities. Facilitate professional learning sessions, workshops, and collaborative planning opportunities. Foster a culture of teamwork, accountability, and continuous learning among faculty members. Support recruitment, onboarding, and induction processes for secondary school staff. Parent & Community Engagement Build and maintain positive relationships with parents and guardians. Address parent concerns professionally and collaboratively. Lead parent meetings, orientations, and academic information sessions as required. Act as a key point of communication between the Secondary School and other stakeholders. Represent the school professionally in internal and external engagements. Operational & Administrative Responsibilities Support the Principal and school leadership team in implementing school-wide initiatives and strategic priorities. Ensure compliance with school policies, academic procedures, and operational guidelines. Coordinate academic calendars, timetables, assessments, and school events related to the Secondary School. Monitor departmental budgets, resource allocation, and operational requirements. Prepare reports, academic reviews, and documentation as required by school leadership. Support admissions activities, student transitions, and orientation programmes where required. Required Skills/Abilities Master's Degree in Education or relevant subject specialization. B.Ed. or equivalent teaching qualification. Minimum 6-8 years of teaching experience, with at least 3 years in a leadership or coordination role within a Secondary School. Experience in international curriculum environments will be an added advantage. Strong understanding of curriculum planning, instructional leadership, and academic administration. Excellent communication, stakeholder management, and interpersonal skills. Strong organizational, problem-solving, and decision-making abilities. Proficiency in educational technology and school management systems. At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures. All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. We welcome applications from suitable qualified persons from all diverse backgrounds Please note, only shortlisted candidates will be contacted.
Our vision at Oakridge International School, Bengaluru is to inspire every individual to unlock their true potential through our outstanding education to make the world a better place. We teach the IB Diploma Programme, a highly prestigious curriculum that sees 70% of our students go on to attend one of the world's top 100 universities. Our teachers have an average of over 6 years' experience, and work to create a caring, supportive learning environment where children can fulfil their potential. Explore our school in more detail on our website. Job Description Teaching & Learning Plan, prepare, and deliver high-quality Visual Arts lessons aligned with IB curriculum frameworks and school expectations. Develop inquiry-based, concept-driven learning experiences that encourage creativity, exploration, experimentation, and critical thinking. Teach students a range of artistic techniques, processes, media, and visual communication skills. Differentiate instruction to meet the diverse learning needs, abilities, and interests of students. Encourage students to develop their own artistic style, ideas, and creative voice. Integrate art history, contemporary art, cultural perspectives, and contextual understanding into lessons. Promote interdisciplinary learning and meaningful connections between Visual Arts and other subject areas. Incorporate appropriate digital tools and technology into Visual Arts learning where relevant. Assessment & Student Progress Design and implement formative and summative assessments aligned with IB assessment criteria. Monitor, document, and evaluate student progress and achievement. Provide timely, constructive, and development-focused feedback. Support students in developing portfolios and documenting their artistic processes and reflections. Guide students in setting artistic goals and reflecting on their learning and creative development. Maintain accurate assessment and student records. Classroom & Studio Management Maintain a safe, organised, inclusive, and inspiring art studio environment. Ensure appropriate use, storage, and maintenance of art materials, tools, and equipment. Establish and reinforce appropriate health and safety procedures for studio-based activities. Manage classroom resources and ensure materials are available for planned lessons. Promote responsible and sustainable use of art materials. Collaboration & School Community Collaborate with colleagues, Heads of Department, coordinators, and school leadership to support student learning. Participate actively in department planning, curriculum development, and school initiatives. Communicate effectively with parents regarding student progress, achievement, and areas for development. Contribute to exhibitions, art showcases, school events, and other co-curricular activities. Participate in professional development and continuously enhance teaching practice. Support the school's values, policies, safeguarding procedures, and commitment to student wellbeing. Required Skills/Abilities Bachelor's/Master's Degree in Fine Arts, Visual Arts, or a related field. 2-5 years of secondary teaching experience. IB MYP/DP experience preferred. Strong knowledge of visual arts techniques and contemporary art. Good classroom management and communication skills. Creative, organised, collaborative, and student-focused. Ability to use digital tools and innovative teaching methods. At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures. All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. We welcome applications from suitable qualified persons from all diverse backgrounds Please note, only shortlisted candidates will be contacted.
Aug 13, 2026
Full time
Our vision at Oakridge International School, Bengaluru is to inspire every individual to unlock their true potential through our outstanding education to make the world a better place. We teach the IB Diploma Programme, a highly prestigious curriculum that sees 70% of our students go on to attend one of the world's top 100 universities. Our teachers have an average of over 6 years' experience, and work to create a caring, supportive learning environment where children can fulfil their potential. Explore our school in more detail on our website. Job Description Teaching & Learning Plan, prepare, and deliver high-quality Visual Arts lessons aligned with IB curriculum frameworks and school expectations. Develop inquiry-based, concept-driven learning experiences that encourage creativity, exploration, experimentation, and critical thinking. Teach students a range of artistic techniques, processes, media, and visual communication skills. Differentiate instruction to meet the diverse learning needs, abilities, and interests of students. Encourage students to develop their own artistic style, ideas, and creative voice. Integrate art history, contemporary art, cultural perspectives, and contextual understanding into lessons. Promote interdisciplinary learning and meaningful connections between Visual Arts and other subject areas. Incorporate appropriate digital tools and technology into Visual Arts learning where relevant. Assessment & Student Progress Design and implement formative and summative assessments aligned with IB assessment criteria. Monitor, document, and evaluate student progress and achievement. Provide timely, constructive, and development-focused feedback. Support students in developing portfolios and documenting their artistic processes and reflections. Guide students in setting artistic goals and reflecting on their learning and creative development. Maintain accurate assessment and student records. Classroom & Studio Management Maintain a safe, organised, inclusive, and inspiring art studio environment. Ensure appropriate use, storage, and maintenance of art materials, tools, and equipment. Establish and reinforce appropriate health and safety procedures for studio-based activities. Manage classroom resources and ensure materials are available for planned lessons. Promote responsible and sustainable use of art materials. Collaboration & School Community Collaborate with colleagues, Heads of Department, coordinators, and school leadership to support student learning. Participate actively in department planning, curriculum development, and school initiatives. Communicate effectively with parents regarding student progress, achievement, and areas for development. Contribute to exhibitions, art showcases, school events, and other co-curricular activities. Participate in professional development and continuously enhance teaching practice. Support the school's values, policies, safeguarding procedures, and commitment to student wellbeing. Required Skills/Abilities Bachelor's/Master's Degree in Fine Arts, Visual Arts, or a related field. 2-5 years of secondary teaching experience. IB MYP/DP experience preferred. Strong knowledge of visual arts techniques and contemporary art. Good classroom management and communication skills. Creative, organised, collaborative, and student-focused. Ability to use digital tools and innovative teaching methods. At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures. All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. We welcome applications from suitable qualified persons from all diverse backgrounds Please note, only shortlisted candidates will be contacted.
Job Title: New Client Enquiry Coordinator Location: South Manchester / Hybrid (50% remote after probation) Salary : £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Job type: Full Time, Permanent Start Date: Tuesday 1st September 2026 About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. The Role: As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! Responsibilities: Deliver a 5-star client experience from the first contact Respond to enquiries by phone and email with professionalism and empathy Gather essential information to assess the validity of claims Maintain accurate client records using our case management system Collaborate with a high-performing team to ensure every enquiry is handled efficiently Person Specification: Outstanding communication and listening skills Confidence in handling sensitive conversations A friendly, professional, and proactive approach Strong IT and organisational skills A desire to learn, grow, and succeed Ability to build rapport and gain client commitment A team player mindset Salary: Base salary of £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400 Working Pattern & Hours: Our team work on a rotation of one week of early shifts then one week of late shifts. Early Shift: :30 - 16:30 on Friday) Late Shift: :00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. Weekends/Bank Holidays 10:00-18:00 Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days plus time in lieu for any bank holidays worked. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role.
Aug 13, 2026
Full time
Job Title: New Client Enquiry Coordinator Location: South Manchester / Hybrid (50% remote after probation) Salary : £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Job type: Full Time, Permanent Start Date: Tuesday 1st September 2026 About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. The Role: As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! Responsibilities: Deliver a 5-star client experience from the first contact Respond to enquiries by phone and email with professionalism and empathy Gather essential information to assess the validity of claims Maintain accurate client records using our case management system Collaborate with a high-performing team to ensure every enquiry is handled efficiently Person Specification: Outstanding communication and listening skills Confidence in handling sensitive conversations A friendly, professional, and proactive approach Strong IT and organisational skills A desire to learn, grow, and succeed Ability to build rapport and gain client commitment A team player mindset Salary: Base salary of £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400 Working Pattern & Hours: Our team work on a rotation of one week of early shifts then one week of late shifts. Early Shift: :30 - 16:30 on Friday) Late Shift: :00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. Weekends/Bank Holidays 10:00-18:00 Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days plus time in lieu for any bank holidays worked. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role.
