Senior Manager - International Tax & Transaction Services - Real Estate, Hospitality & Construction We've got an exciting opportunity to join our international tax services team, who are recognised as being leaders in international tax advisory and cross border M&A. You will be working with some of the largest corporation in the world advising them on their international tax planning and M&A deals. Working within our International Transaction Tax Service (ITTS) Practice focusing on the RHC offering. You will be working with some of the sector leading Partners who are well known and respected in the market. You'll also be working with a high performing team who have advised on many high profile and market leading transactions over the past few years. It is a great time to join the ITTS team who have expanded exponentially in recent years and are continuing to grow. With a number of disrupting factors in the market at the moment you'll be at the forefront of helping our clients to navigate the market challenges on an international scale. The opportunity The combination of experience and innovation in our team makes it not only one of the most exciting places to work in tax, but also a place where you can learn and develop into a skilled and renowned international tax adviser, working with UK / overseas MNCs, lawyers and banks on complex and exciting projects. Our international tax professionals will work on a variety of projects which are focused on helping clients to develop and execute their international tax strategy, including: Expansion into new markets Pre-transaction reorganisations and post-transaction integration Legal structure rationalisation Operating model redesign Optimisation of capital structure and financing Optimisation of intellectual property ownership and reliefs Managing the risk arising from global law change such as BEPS, and Lobbying and negotiation with tax authorities in UK and globally Your key responsibilities Build and maintain relationships with clients, winning work proactively and contributing to winning new clients Management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business focus approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Skills and attributes for success Client focus and commercially aware Strong international and UK tax technical skills and understanding Commitment to building strong client relationship management with ability to develop quality outputs to clients Negotiation skills and handle challenges Business development skills, able to identify and convert opportunities to sell work Strong business acumen with ability to manage engagement financial results Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral Enthusiastic team player with ability to create, sustain effective teams Ensure delivery of quality work and take day to day delivery Change orientated and innovative with flexible approach to ways of working and adoption of new technologies To qualify for the role you must have ACA/CA/ACCA/CTA; or Tax Inspectors with full Technical Training Course; or Law qualification Degree qualified Experienced corporate tax practitioner Proven ability to read and interpret existing and new tax statute Experience of working in a client facing role in UK tax or similar jurisdiction Experience of working within the Real Estate sector Project management skills, plan and prioritize work, meet deadlines, monitor own budget What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here: If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
Aug 10, 2026
Full time
Senior Manager - International Tax & Transaction Services - Real Estate, Hospitality & Construction We've got an exciting opportunity to join our international tax services team, who are recognised as being leaders in international tax advisory and cross border M&A. You will be working with some of the largest corporation in the world advising them on their international tax planning and M&A deals. Working within our International Transaction Tax Service (ITTS) Practice focusing on the RHC offering. You will be working with some of the sector leading Partners who are well known and respected in the market. You'll also be working with a high performing team who have advised on many high profile and market leading transactions over the past few years. It is a great time to join the ITTS team who have expanded exponentially in recent years and are continuing to grow. With a number of disrupting factors in the market at the moment you'll be at the forefront of helping our clients to navigate the market challenges on an international scale. The opportunity The combination of experience and innovation in our team makes it not only one of the most exciting places to work in tax, but also a place where you can learn and develop into a skilled and renowned international tax adviser, working with UK / overseas MNCs, lawyers and banks on complex and exciting projects. Our international tax professionals will work on a variety of projects which are focused on helping clients to develop and execute their international tax strategy, including: Expansion into new markets Pre-transaction reorganisations and post-transaction integration Legal structure rationalisation Operating model redesign Optimisation of capital structure and financing Optimisation of intellectual property ownership and reliefs Managing the risk arising from global law change such as BEPS, and Lobbying and negotiation with tax authorities in UK and globally Your key responsibilities Build and maintain relationships with clients, winning work proactively and contributing to winning new clients Management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business focus approach taken Overall responsibility of quality of client service Manage possible leads from other areas of the practice Build networks and relationships internally and externally for the team to leverage from Develop junior staff through effectively supervising, coaching and mentoring Significant involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Skills and attributes for success Client focus and commercially aware Strong international and UK tax technical skills and understanding Commitment to building strong client relationship management with ability to develop quality outputs to clients Negotiation skills and handle challenges Business development skills, able to identify and convert opportunities to sell work Strong business acumen with ability to manage engagement financial results Effective time management, ability to remain calm when under pressure to meet deadlines Excellent communicator in a range of situations both written and oral Enthusiastic team player with ability to create, sustain effective teams Ensure delivery of quality work and take day to day delivery Change orientated and innovative with flexible approach to ways of working and adoption of new technologies To qualify for the role you must have ACA/CA/ACCA/CTA; or Tax Inspectors with full Technical Training Course; or Law qualification Degree qualified Experienced corporate tax practitioner Proven ability to read and interpret existing and new tax statute Experience of working in a client facing role in UK tax or similar jurisdiction Experience of working within the Real Estate sector Project management skills, plan and prioritize work, meet deadlines, monitor own budget What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here: If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Please Note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
Contract type: Permanent Location: London or Newcastle offices. Our ways of working include a mix of time at your assigned office, time at client sites across the UK as required and working from home. We have a minimum requirement of attending in person for 2 days a week at NAO or client offices, increasing during busier periods. Salary: Starting: £69,017 p.a. (London) or £61,967 p.a. (Newcastle) plus Civil Service Pension. A higher base salary may be available for an exceptional candidate. Nationality Requirements: • UK nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. How to Apply Please upload a CV and a one page covering letter outlining your interest and suitability for the role. Please do not wait until the deadline to apply as the hiring team with be conducting ongoing interviews up to the deadline of 26 July 2026. Final stage interviews will likely take place w/c 3 and w/c 10 August 2026. We reserve the right to have canddiates complete a technical assessment should the process require it. Main purpose of the job The National Audit Office (NAO) supports parliament to hold government to account and to improve public services. We focus on driving long-term sustainable improvement in public service delivery and work with government and our stakeholders to deliver better performance. In a nutshell, we help the nation spend wisely. The clients of the NAO are investing in IT systems to address the challenges they face in fulfilling their role. This includes investing in new finance systems and related support systems. These investments mean that, increasingly, the NAO's financial audits are relying on automated controls / IT dependent manual controls and supporting IT general controls, necessitating increased requirements for IT Audit to support the NAO's audits of financial statements. The IT Audit specialist will be joining an IT audit team of 21 including other IT Audit Specialists, IT Audit Managers and Trainees to deliver work across multiple clients covering all areas of the NAO's financial audit client base. The team is led by an IT Audit Director and five IT Senior Audit Managers. We require an experienced IT Audit Specialist capable of supporting financial audit teams and IT Audit Managers to scope, plan and perform the hands-on delivery of all end to end IT audit work required for a client, including testing automated and supporting General IT Controls. We also require the candidate to be involved in other internal aspects of our IT audit practice work, including the development of practice material e.g. work programmes, guidance material etc. Given the likely engagements on which they will work, it would be helpful for the candidate to have experience in some or all of the following areas: • SAP finance systems (including ECC and S/4 HANA); • Oracle finance systems (including eBS and Fusion); • Active Directory; and • System migrations. On non-client work: • Given that there are a range of tasks that the candidate could be asked to work on, the candidate must have the skills and experience to be able to move from a client focussed IT audit testing role to an internal material development role. • As the candidate will be engaging directly with and producing client facing and internal facing written material, they must have strong verbal communication and report writing skills. The preferred candidate is likely to be an experienced Senior Consultant or equivalent, with experience of IT audit work, close to promotion to a managerial role, and is capable of working independently and taking ownership of the day to day delivery of all end to end IT audit work. Responsibilities / Relationships: Introduction Key responsibilities will be supporting the IT Senior Audit Managers and IT Audit Managers in the scoping, planning and delivery of the annual programme of IT audit work. Depending on the level of experience of the candidate, some management of specific IT audit engagements may be required. Delivery of specific IT audit engagements • Use your technical knowledge and understanding of the NAO's financial audit methodology to: o guide Financial Audit (FA) AA7.1 teams in responding to IT related risks to their audit; and o support the production of an appropriately detailed IT audit response to address the risks identified for relevant technology layers; • Possess technical knowledge and experience of how to audit IT application and supporting general IT controls in one or more of the following areas at relevant technology layers: Oracle EBS, Oracle Fusion, SAP ECC, SAP S/4 Hana or Unix systems. Knowledge of auditing Active Directory and cloud-based systems would be favourable but not essential. • IT audit technical knowledge and experience of obtaining assurance over the effective operation of IT controls / functions, interfaces, reports (e.g. SQL), segregation of duties, automated calculations, new system implementations / migrations etc. • Proven ability in producing quality IT audit work for manager review. • Competent in understanding and documenting complex business processes and identifying controls to address financial and business process risks (purchase to pay risks) through process maps. • Experience of using, interpreting and evaluating of third-party reports e.g. (ISAE3402 reports) in accordance with ISA 402 for identified controls in support of financial audit teams. • The ability to: o understand IT processes/technical documentation/IT audit issues and interpret/translate these into understandable language for non-specialist internal colleagues; and o clearly articulate the relevance of risks arising from IT to the Audit Manager (IT Audit) when supporting the FA team. • Summarise IT audit findings arising from IT audit work performed, impact on the business/financial statements, recommending additional audit work and drafting practical recommendations for audited body management. • Form / maintain an effective, professional working relationship with the Financial Audit team to ensure they are updated on progress and act as a conduit between FA team and IT audit management/colleagues keeping both abreast of developments. • Form / maintain the relationship with the audited body to ensure the delivery of an agreed schedule of evidence you will have prepared to support your IT audit work; escalating as appropriate. • A strong track record of maintaining and furthering your technical IT and IT audit knowledge to ensure that you remain capable of understanding and mitigating risks arising from existing and emerging technology. Development of IT Audit within the NAO • Identify opportunities to improve the quality, efficiency or value of the work performed by the IT Audit Team. • Support the development and training of IT audit trainees and other IT audit colleagues through sharing your knowledge and experience. • Ensure you remain up to date with IT Audit Team and its sub-team activities, initiatives, priorities and those relevant to NAO internal practice networks. • Maintain the relationship between the IT Audit Team and internal FA teams, internal practice networks, and external clients/stakeholders. Key competencies, skills and experience Education/work experience • Applicants should demonstrate a strong record of achievement through formal education, professional qualifications, or relevant experience. Evidence may include university degrees, certificates from recognised institutions, work-based learning or other equivalent accomplishments. • IT audit experience, with a significant portion of that experience arising from IT audit work supporting financial audit. • Demonstrable experience of working on clients with large complex systems. Demonstrable experience in Oracle (including Fusion) and SAP (including S/4 HANA) systems would be of particular interest. • An IT audit qualification (e.g. CISA) is preferred, but evidence of strong practical experience of delivering IT audits in support of the financial audit is more important than a qualification. • A formal finance qualification would be an advantage. Attributes Intellectual curiosity, especially about technology and business process related matters. Trusted to work independently as well as co-operatively and collaboratively as part of a team to deliver a team effort and quality work. Drive and determination to overcome obstacles, resistance or challenges in order to achieve goals. Commitment to personal development and keeping technical skills up to date. Demonstrated ability to communicate clearly and appropriately, both verbally and in writing, with a range of audiences, including junior audit staff and senior level client staff. Equal opportunities and diversity : Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ( ). We are committed to fair and open recruitment. All applications will be assessed on merit against the requirements of the role . click apply for full job details
Aug 10, 2026
Full time
Contract type: Permanent Location: London or Newcastle offices. Our ways of working include a mix of time at your assigned office, time at client sites across the UK as required and working from home. We have a minimum requirement of attending in person for 2 days a week at NAO or client offices, increasing during busier periods. Salary: Starting: £69,017 p.a. (London) or £61,967 p.a. (Newcastle) plus Civil Service Pension. A higher base salary may be available for an exceptional candidate. Nationality Requirements: • UK nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. How to Apply Please upload a CV and a one page covering letter outlining your interest and suitability for the role. Please do not wait until the deadline to apply as the hiring team with be conducting ongoing interviews up to the deadline of 26 July 2026. Final stage interviews will likely take place w/c 3 and w/c 10 August 2026. We reserve the right to have canddiates complete a technical assessment should the process require it. Main purpose of the job The National Audit Office (NAO) supports parliament to hold government to account and to improve public services. We focus on driving long-term sustainable improvement in public service delivery and work with government and our stakeholders to deliver better performance. In a nutshell, we help the nation spend wisely. The clients of the NAO are investing in IT systems to address the challenges they face in fulfilling their role. This includes investing in new finance systems and related support systems. These investments mean that, increasingly, the NAO's financial audits are relying on automated controls / IT dependent manual controls and supporting IT general controls, necessitating increased requirements for IT Audit to support the NAO's audits of financial statements. The IT Audit specialist will be joining an IT audit team of 21 including other IT Audit Specialists, IT Audit Managers and Trainees to deliver work across multiple clients covering all areas of the NAO's financial audit client base. The team is led by an IT Audit Director and five IT Senior Audit Managers. We require an experienced IT Audit Specialist capable of supporting financial audit teams and IT Audit Managers to scope, plan and perform the hands-on delivery of all end to end IT audit work required for a client, including testing automated and supporting General IT Controls. We also require the candidate to be involved in other internal aspects of our IT audit practice work, including the development of practice material e.g. work programmes, guidance material etc. Given the likely engagements on which they will work, it would be helpful for the candidate to have experience in some or all of the following areas: • SAP finance systems (including ECC and S/4 HANA); • Oracle finance systems (including eBS and Fusion); • Active Directory; and • System migrations. On non-client work: • Given that there are a range of tasks that the candidate could be asked to work on, the candidate must have the skills and experience to be able to move from a client focussed IT audit testing role to an internal material development role. • As the candidate will be engaging directly with and producing client facing and internal facing written material, they must have strong verbal communication and report writing skills. The preferred candidate is likely to be an experienced Senior Consultant or equivalent, with experience of IT audit work, close to promotion to a managerial role, and is capable of working independently and taking ownership of the day to day delivery of all end to end IT audit work. Responsibilities / Relationships: Introduction Key responsibilities will be supporting the IT Senior Audit Managers and IT Audit Managers in the scoping, planning and delivery of the annual programme of IT audit work. Depending on the level of experience of the candidate, some management of specific IT audit engagements may be required. Delivery of specific IT audit engagements • Use your technical knowledge and understanding of the NAO's financial audit methodology to: o guide Financial Audit (FA) AA7.1 teams in responding to IT related risks to their audit; and o support the production of an appropriately detailed IT audit response to address the risks identified for relevant technology layers; • Possess technical knowledge and experience of how to audit IT application and supporting general IT controls in one or more of the following areas at relevant technology layers: Oracle EBS, Oracle Fusion, SAP ECC, SAP S/4 Hana or Unix systems. Knowledge of auditing Active Directory and cloud-based systems would be favourable but not essential. • IT audit technical knowledge and experience of obtaining assurance over the effective operation of IT controls / functions, interfaces, reports (e.g. SQL), segregation of duties, automated calculations, new system implementations / migrations etc. • Proven ability in producing quality IT audit work for manager review. • Competent in understanding and documenting complex business processes and identifying controls to address financial and business process risks (purchase to pay risks) through process maps. • Experience of using, interpreting and evaluating of third-party reports e.g. (ISAE3402 reports) in accordance with ISA 402 for identified controls in support of financial audit teams. • The ability to: o understand IT processes/technical documentation/IT audit issues and interpret/translate these into understandable language for non-specialist internal colleagues; and o clearly articulate the relevance of risks arising from IT to the Audit Manager (IT Audit) when supporting the FA team. • Summarise IT audit findings arising from IT audit work performed, impact on the business/financial statements, recommending additional audit work and drafting practical recommendations for audited body management. • Form / maintain an effective, professional working relationship with the Financial Audit team to ensure they are updated on progress and act as a conduit between FA team and IT audit management/colleagues keeping both abreast of developments. • Form / maintain the relationship with the audited body to ensure the delivery of an agreed schedule of evidence you will have prepared to support your IT audit work; escalating as appropriate. • A strong track record of maintaining and furthering your technical IT and IT audit knowledge to ensure that you remain capable of understanding and mitigating risks arising from existing and emerging technology. Development of IT Audit within the NAO • Identify opportunities to improve the quality, efficiency or value of the work performed by the IT Audit Team. • Support the development and training of IT audit trainees and other IT audit colleagues through sharing your knowledge and experience. • Ensure you remain up to date with IT Audit Team and its sub-team activities, initiatives, priorities and those relevant to NAO internal practice networks. • Maintain the relationship between the IT Audit Team and internal FA teams, internal practice networks, and external clients/stakeholders. Key competencies, skills and experience Education/work experience • Applicants should demonstrate a strong record of achievement through formal education, professional qualifications, or relevant experience. Evidence may include university degrees, certificates from recognised institutions, work-based learning or other equivalent accomplishments. • IT audit experience, with a significant portion of that experience arising from IT audit work supporting financial audit. • Demonstrable experience of working on clients with large complex systems. Demonstrable experience in Oracle (including Fusion) and SAP (including S/4 HANA) systems would be of particular interest. • An IT audit qualification (e.g. CISA) is preferred, but evidence of strong practical experience of delivering IT audits in support of the financial audit is more important than a qualification. • A formal finance qualification would be an advantage. Attributes Intellectual curiosity, especially about technology and business process related matters. Trusted to work independently as well as co-operatively and collaboratively as part of a team to deliver a team effort and quality work. Drive and determination to overcome obstacles, resistance or challenges in order to achieve goals. Commitment to personal development and keeping technical skills up to date. Demonstrated ability to communicate clearly and appropriately, both verbally and in writing, with a range of audiences, including junior audit staff and senior level client staff. Equal opportunities and diversity : Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ( ). We are committed to fair and open recruitment. All applications will be assessed on merit against the requirements of the role . click apply for full job details
Client Relationship Manager - great for a senior admin / Trainee Paraplanner who wants to progress more technically. Salary: Up to £30,000 Location: Hybrid Working - 2 Days Office Based (Tuesdays & Fridays) / 3 Days Working From Home The Opportunity We are seeking an organised and client-focused Client Relationship Manager to join a growing financial planning business. This is an excellent opportunity for someone with experience within wealth management, financial planning, or financial services administration who enjoys building strong client relationships and supporting advisers to deliver an exceptional client experience. Working closely with advisers, paraplanners, and support teams, you will act as a key point of contact for clients, ensuring a seamless and professional service throughout their financial planning journey. Key Responsibilities Client Relationship Management Act as the day-to-day contact for clients. Build and maintain strong, trusted client relationships. Handle client enquiries professionally and efficiently. Deliver a high standard of client service at all times. Adviser Support Support advisers in the management of client relationships and portfolios. Prepare meeting packs, valuations, and supporting documentation. Ensure advisers are fully prepared ahead of client meetings. Assist with the implementation of recommendations and ongoing servicing requirements. Report Preparation Draft suitability reports and review documentation. Ensure documentation is accurate, compliant, and tailored to client needs. Maintain high standards of written communication and attention to detail. Annual Reviews Coordinate annual review processes. Prepare review packs and valuations. Follow up on actions arising from review meetings. Ensure clients receive a proactive and efficient service. Platform Migration Support Assist with the transfer of client assets onto a modern investment platform. Liaise with providers and internal stakeholders. Support a smooth and efficient onboarding process for clients. Administration & Workflow Management Maintain accurate client records and back-office systems. Monitor tasks and workflows to ensure deadlines are met. Ensure all client servicing activities are completed within agreed timescales. Support regulatory and compliance requirements. About You You will ideally have: Experience within a financial planning, wealth management, or financial services environment. A strong understanding of client servicing processes. Excellent written and verbal communication skills. Strong organisational and time management abilities. High attention to detail and accuracy. Confidence working with multiple stakeholders and managing competing priorities. Personal Attributes Client-focused and professional. Proactive and reliable. Strong relationship-building skills. Commercially aware. Able to work independently and as part of a team. What's on Offer? Salary up to £30,000 . Hybrid working model - Tuesdays and Fridays in the office, with three days working from home . Supportive and collaborative team environment. Opportunity to develop within a growing financial planning business. Exposure to advisers, paraplanners, and wider financial planning processes. If you're looking to take the next step in your financial services career and enjoy working in a client-focused environment, we'd love to hear from you.
Aug 10, 2026
Full time
Client Relationship Manager - great for a senior admin / Trainee Paraplanner who wants to progress more technically. Salary: Up to £30,000 Location: Hybrid Working - 2 Days Office Based (Tuesdays & Fridays) / 3 Days Working From Home The Opportunity We are seeking an organised and client-focused Client Relationship Manager to join a growing financial planning business. This is an excellent opportunity for someone with experience within wealth management, financial planning, or financial services administration who enjoys building strong client relationships and supporting advisers to deliver an exceptional client experience. Working closely with advisers, paraplanners, and support teams, you will act as a key point of contact for clients, ensuring a seamless and professional service throughout their financial planning journey. Key Responsibilities Client Relationship Management Act as the day-to-day contact for clients. Build and maintain strong, trusted client relationships. Handle client enquiries professionally and efficiently. Deliver a high standard of client service at all times. Adviser Support Support advisers in the management of client relationships and portfolios. Prepare meeting packs, valuations, and supporting documentation. Ensure advisers are fully prepared ahead of client meetings. Assist with the implementation of recommendations and ongoing servicing requirements. Report Preparation Draft suitability reports and review documentation. Ensure documentation is accurate, compliant, and tailored to client needs. Maintain high standards of written communication and attention to detail. Annual Reviews Coordinate annual review processes. Prepare review packs and valuations. Follow up on actions arising from review meetings. Ensure clients receive a proactive and efficient service. Platform Migration Support Assist with the transfer of client assets onto a modern investment platform. Liaise with providers and internal stakeholders. Support a smooth and efficient onboarding process for clients. Administration & Workflow Management Maintain accurate client records and back-office systems. Monitor tasks and workflows to ensure deadlines are met. Ensure all client servicing activities are completed within agreed timescales. Support regulatory and compliance requirements. About You You will ideally have: Experience within a financial planning, wealth management, or financial services environment. A strong understanding of client servicing processes. Excellent written and verbal communication skills. Strong organisational and time management abilities. High attention to detail and accuracy. Confidence working with multiple stakeholders and managing competing priorities. Personal Attributes Client-focused and professional. Proactive and reliable. Strong relationship-building skills. Commercially aware. Able to work independently and as part of a team. What's on Offer? Salary up to £30,000 . Hybrid working model - Tuesdays and Fridays in the office, with three days working from home . Supportive and collaborative team environment. Opportunity to develop within a growing financial planning business. Exposure to advisers, paraplanners, and wider financial planning processes. If you're looking to take the next step in your financial services career and enjoy working in a client-focused environment, we'd love to hear from you.
NetSuite Account Manager - Enterprise Financial Services Chapman Tate Associates is proud to be partnering with a leading NetSuite Partner specialising in the Enterprise Financial Services sector. Due to continued growth, we're seeking an experienced NetSuite Account Manager to take ownership of an established portfolio of enterprise customers while playing a key role in driving long-term client success. This is an outstanding opportunity for an ambitious Account Manager who enjoys building trusted relationships, delivering strategic value, and helping customers maximise their investment in NetSuite solutions. You'll have full ownership of a diverse portfolio of enterprise Financial Services customers, acting as the primary commercial contact throughout the customer lifecycle. Working alongside highly experienced consultants and delivery teams, you'll identify opportunities to expand existing accounts, strengthen client relationships, and ensure customers continue to realise value from their NetSuite investment. This role offers genuine autonomy, the opportunity to influence strategic client engagements, and a clear pathway for career progression within a growing and respected NetSuite Partner. Key Responsibilities: Take full ownership of a diverse portfolio of enterprise Financial Services customers. Develop and maintain trusted relationships with senior stakeholders and key decision-makers. Drive account growth through upselling, cross-selling, and identifying new opportunities. Lead account planning, commercial reviews, and renewal discussions. Collaborate closely with delivery and consulting teams to ensure exceptional customer outcomes. Understand customer business objectives and align NetSuite solutions to their strategic goals. Maintain accurate sales forecasts and pipeline activity. Stay up to date with NetSuite product developments and industry trends. You'll be a commercially focused Account Manager with experience managing ERP or SaaS customer relationships and a passion for delivering exceptional client experiences. We're looking for someone with: Experience managing NetSuite accounts or other ERP platforms. A proven background in Account Management, Customer Success, or ERP sales. Experience working with enterprise-level customers, ideally within Financial Services. Strong commercial acumen and negotiation skills. Excellent stakeholder management and communication abilities. A proactive, customer-first approach with the ability to build long-term partnerships. Package on offer: Competitive basic salary with an uncapped bonus structure. The opportunity to manage and grow a high-value customer portfolio. Hybrid and flexible working. Ongoing professional development and NetSuite training. Clear career progression within a growing NetSuite Partner. A collaborative, supportive, and high-performing team environment. If you're looking for an opportunity where you'll have genuine ownership of your accounts, the autonomy to build lasting client relationships, and the chance to work with some of the UK's leading enterprise Financial Services organisations, we'd love to hear from you. Apply today or contact Chapman Tate Associates for a confidential discussion.
Aug 10, 2026
Full time
NetSuite Account Manager - Enterprise Financial Services Chapman Tate Associates is proud to be partnering with a leading NetSuite Partner specialising in the Enterprise Financial Services sector. Due to continued growth, we're seeking an experienced NetSuite Account Manager to take ownership of an established portfolio of enterprise customers while playing a key role in driving long-term client success. This is an outstanding opportunity for an ambitious Account Manager who enjoys building trusted relationships, delivering strategic value, and helping customers maximise their investment in NetSuite solutions. You'll have full ownership of a diverse portfolio of enterprise Financial Services customers, acting as the primary commercial contact throughout the customer lifecycle. Working alongside highly experienced consultants and delivery teams, you'll identify opportunities to expand existing accounts, strengthen client relationships, and ensure customers continue to realise value from their NetSuite investment. This role offers genuine autonomy, the opportunity to influence strategic client engagements, and a clear pathway for career progression within a growing and respected NetSuite Partner. Key Responsibilities: Take full ownership of a diverse portfolio of enterprise Financial Services customers. Develop and maintain trusted relationships with senior stakeholders and key decision-makers. Drive account growth through upselling, cross-selling, and identifying new opportunities. Lead account planning, commercial reviews, and renewal discussions. Collaborate closely with delivery and consulting teams to ensure exceptional customer outcomes. Understand customer business objectives and align NetSuite solutions to their strategic goals. Maintain accurate sales forecasts and pipeline activity. Stay up to date with NetSuite product developments and industry trends. You'll be a commercially focused Account Manager with experience managing ERP or SaaS customer relationships and a passion for delivering exceptional client experiences. We're looking for someone with: Experience managing NetSuite accounts or other ERP platforms. A proven background in Account Management, Customer Success, or ERP sales. Experience working with enterprise-level customers, ideally within Financial Services. Strong commercial acumen and negotiation skills. Excellent stakeholder management and communication abilities. A proactive, customer-first approach with the ability to build long-term partnerships. Package on offer: Competitive basic salary with an uncapped bonus structure. The opportunity to manage and grow a high-value customer portfolio. Hybrid and flexible working. Ongoing professional development and NetSuite training. Clear career progression within a growing NetSuite Partner. A collaborative, supportive, and high-performing team environment. If you're looking for an opportunity where you'll have genuine ownership of your accounts, the autonomy to build lasting client relationships, and the chance to work with some of the UK's leading enterprise Financial Services organisations, we'd love to hear from you. Apply today or contact Chapman Tate Associates for a confidential discussion.
Software Implementation Programme Manager / Senior Project Manager - FINTECH 80,000 - 100,000 + Benefits Central London Hybrid working - 3 days in the office This is an exciting opportunity for an experienced Software Implementation Programme Manager / Delivery Manager in the financial technology space to join a growing technology business and take ownership of complex client implementation programmes from initiation through to successful delivery. You'll act as the key interface between clients and internal teams, ensuring solutions are delivered to agreed timescales, scope, quality standards and commercial expectations. Working closely with cross-functional teams, you'll provide leadership, direction and prioritisation across client engagements, helping to translate requirements into clear delivery plans and successful outcomes. You'll play a pivotal role in managing stakeholder expectations, resolving risks and issues, coordinating delivery activity and ensuring a smooth transition into BAU. This role would suit someone who enjoys client-facing delivery, thrives in a fast-paced environment and is confident bringing structure, clarity and momentum to complex programmes of work. Key Responsibilities Lead the successful delivery of client implementation programmes from initiation through to completion Act as the key client interface, ensuring expectations are understood, managed and met Create, maintain and manage delivery plans, schedules, milestones and project governance Coordinate cross-functional teams to ensure delivery activity is aligned, prioritised and progressing effectively Manage scope, quality, risks, issues, dependencies and change control throughout the delivery lifecycle Work closely with commercial teams to manage budgets, revenue, costs and contractual considerations Support project retrospectives, post-implementation reviews and smooth transition into BAU We are looking for Experience leading client implementation or the delivery of technology transformation programmes within a financial technology environment (Ideally in Wealth Management) Strong stakeholder management skills with the ability to build trusted relationships with clients, commercial teams and technical delivery teams Confident managing delivery plans, scope, milestones, budgets, risks, issues and change control Excellent communication skills, with the ability to provide clear updates, manage expectations and present progress to senior stakeholders Experience working in agile environments and the willingness to be hands on with project planning Strong commercial awareness, with the ability to support revenue, cost and contractual considerations throughout delivery A collaborative leadership style, with the ability to coordinate cross-functional teams and keep delivery activity moving at pace What's on offer Competitive salary and benefits package Opportunity to lead high-impact client delivery programmes Autonomy to shape delivery approach, governance and best practice Collaborative, supportive cross-functional working environment Clear scope to influence continuous improvement and delivery maturity If this is you, apply today, we look forward to talking through the role in more detail
Aug 09, 2026
Full time
Software Implementation Programme Manager / Senior Project Manager - FINTECH 80,000 - 100,000 + Benefits Central London Hybrid working - 3 days in the office This is an exciting opportunity for an experienced Software Implementation Programme Manager / Delivery Manager in the financial technology space to join a growing technology business and take ownership of complex client implementation programmes from initiation through to successful delivery. You'll act as the key interface between clients and internal teams, ensuring solutions are delivered to agreed timescales, scope, quality standards and commercial expectations. Working closely with cross-functional teams, you'll provide leadership, direction and prioritisation across client engagements, helping to translate requirements into clear delivery plans and successful outcomes. You'll play a pivotal role in managing stakeholder expectations, resolving risks and issues, coordinating delivery activity and ensuring a smooth transition into BAU. This role would suit someone who enjoys client-facing delivery, thrives in a fast-paced environment and is confident bringing structure, clarity and momentum to complex programmes of work. Key Responsibilities Lead the successful delivery of client implementation programmes from initiation through to completion Act as the key client interface, ensuring expectations are understood, managed and met Create, maintain and manage delivery plans, schedules, milestones and project governance Coordinate cross-functional teams to ensure delivery activity is aligned, prioritised and progressing effectively Manage scope, quality, risks, issues, dependencies and change control throughout the delivery lifecycle Work closely with commercial teams to manage budgets, revenue, costs and contractual considerations Support project retrospectives, post-implementation reviews and smooth transition into BAU We are looking for Experience leading client implementation or the delivery of technology transformation programmes within a financial technology environment (Ideally in Wealth Management) Strong stakeholder management skills with the ability to build trusted relationships with clients, commercial teams and technical delivery teams Confident managing delivery plans, scope, milestones, budgets, risks, issues and change control Excellent communication skills, with the ability to provide clear updates, manage expectations and present progress to senior stakeholders Experience working in agile environments and the willingness to be hands on with project planning Strong commercial awareness, with the ability to support revenue, cost and contractual considerations throughout delivery A collaborative leadership style, with the ability to coordinate cross-functional teams and keep delivery activity moving at pace What's on offer Competitive salary and benefits package Opportunity to lead high-impact client delivery programmes Autonomy to shape delivery approach, governance and best practice Collaborative, supportive cross-functional working environment Clear scope to influence continuous improvement and delivery maturity If this is you, apply today, we look forward to talking through the role in more detail
Insite Public Practice Recruitment Limited
Cardiff, South Glamorgan
Audit Senior Cardiff £35,000 - £45,000 + Hybrid Working + Structured Career Progression Join one of South Wales' most respected accountancy firms and build a career with a clear route to Manager and beyond. We're delighted to be partnering with a leading UK accountancy and advisory firm to recruit an ambitious Audit Senior for its growing Cardiff office. Recognised as one of the region's employers of choice, this is an outstanding opportunity to join a firm that is renowned for developing its people, investing in their careers and promoting from within. If you're looking for more than just your next role and want a long-term career with a clearly defined progression path, this opportunity offers exactly that. Whether your ambition is to become an Audit Manager, Senior Manager or ultimately Partner, you'll benefit from structured development, regular career reviews and ongoing support from an experienced leadership team committed to helping you achieve your goals. The Opportunity As an Audit Senior , you'll become an integral part of a high-performing Audit & Assurance team, working with an impressive portfolio of owner-managed businesses, large corporates and international groups across a wide range of industries. You'll lead audit assignments from planning through to completion, build strong client relationships and play a key role in developing junior members of the team. This is an excellent opportunity to broaden your technical expertise while gaining the leadership experience needed for your next promotion. Key Responsibilities Lead external audit assignments from planning through to completion. Supervise and mentor Audit Juniors and Semi Seniors, reviewing their work and supporting their development. Prepare and review financial statements in accordance with UK GAAP and IFRS. Build strong relationships with clients, becoming a trusted day-to-day contact throughout the audit process. Work closely with Audit Managers and Partners on larger and more complex engagements. Ensure assignments are delivered on time, within budget and to the highest technical standards. Identify opportunities to improve client service and contribute to the continued success of the team. About You ACA or ACCA qualified, or in the final stages of qualification. Recent external audit experience gained within UK accountancy practice. Experience leading audit assignments and supervising junior team members. Strong knowledge of UK GAAP, IFRS and International Standards on Auditing. Excellent communication skills with a collaborative and client-focused approach. Ambitious, proactive and looking to continue progressing your career within a leading practice. What's on Offer £35,000 - £45,000 depending on experience. Hybrid and flexible working. A genuine and transparent progression pathway with regular career reviews and clearly defined milestones. Exposure to high-quality clients, including large corporates and international groups. Comprehensive learning and development programmes to support your technical and leadership growth. Private medical insurance, enhanced pension contributions and enhanced family-friendly benefits. Wellbeing initiatives, volunteering days and a people-first culture. The opportunity to join one of the most respected employers within the South Wales accountancy market. If you're an ambitious Audit Senior looking to join a firm that genuinely invests in its people and offers a clear roadmap for career progression, we'd love to hear from you for a confidential discussion.
Aug 09, 2026
Full time
Audit Senior Cardiff £35,000 - £45,000 + Hybrid Working + Structured Career Progression Join one of South Wales' most respected accountancy firms and build a career with a clear route to Manager and beyond. We're delighted to be partnering with a leading UK accountancy and advisory firm to recruit an ambitious Audit Senior for its growing Cardiff office. Recognised as one of the region's employers of choice, this is an outstanding opportunity to join a firm that is renowned for developing its people, investing in their careers and promoting from within. If you're looking for more than just your next role and want a long-term career with a clearly defined progression path, this opportunity offers exactly that. Whether your ambition is to become an Audit Manager, Senior Manager or ultimately Partner, you'll benefit from structured development, regular career reviews and ongoing support from an experienced leadership team committed to helping you achieve your goals. The Opportunity As an Audit Senior , you'll become an integral part of a high-performing Audit & Assurance team, working with an impressive portfolio of owner-managed businesses, large corporates and international groups across a wide range of industries. You'll lead audit assignments from planning through to completion, build strong client relationships and play a key role in developing junior members of the team. This is an excellent opportunity to broaden your technical expertise while gaining the leadership experience needed for your next promotion. Key Responsibilities Lead external audit assignments from planning through to completion. Supervise and mentor Audit Juniors and Semi Seniors, reviewing their work and supporting their development. Prepare and review financial statements in accordance with UK GAAP and IFRS. Build strong relationships with clients, becoming a trusted day-to-day contact throughout the audit process. Work closely with Audit Managers and Partners on larger and more complex engagements. Ensure assignments are delivered on time, within budget and to the highest technical standards. Identify opportunities to improve client service and contribute to the continued success of the team. About You ACA or ACCA qualified, or in the final stages of qualification. Recent external audit experience gained within UK accountancy practice. Experience leading audit assignments and supervising junior team members. Strong knowledge of UK GAAP, IFRS and International Standards on Auditing. Excellent communication skills with a collaborative and client-focused approach. Ambitious, proactive and looking to continue progressing your career within a leading practice. What's on Offer £35,000 - £45,000 depending on experience. Hybrid and flexible working. A genuine and transparent progression pathway with regular career reviews and clearly defined milestones. Exposure to high-quality clients, including large corporates and international groups. Comprehensive learning and development programmes to support your technical and leadership growth. Private medical insurance, enhanced pension contributions and enhanced family-friendly benefits. Wellbeing initiatives, volunteering days and a people-first culture. The opportunity to join one of the most respected employers within the South Wales accountancy market. If you're an ambitious Audit Senior looking to join a firm that genuinely invests in its people and offers a clear roadmap for career progression, we'd love to hear from you for a confidential discussion.
PROJECT MANAGER HEAD OFFICE THE ROLE Our Project Managers are a key part of our company infrastructure. Our project management teams are broken into specific areas and disciplines, each focus on a specific regional location or project type. We are looking for an experience project manager to work on commercial, international glazing & high-end residential contracts. As a Project Manager you will oversee and run all aspects of the contract through from design to installation or delivery. Each project manager has their own allocated projects however, the project managers work as a team, supporting and assisting each other along with a purchasing department to help procure. Reporting to the Contracts Director THE RESPONSIBILITIES Project Management Lead multiple glazing projects simultaneously, from pre-construction through to handover. Develop and maintain detailed project programmes, schedules, and oversite. Coordinate with architects, contractors, structural engineers, and client teams on a regular basis. Oversee design development, ensuring compliance with UK building regulations and project specifications. Ensure all procurement, fabrication, logistics, and installation activities run to programme. Manage change control processes, issuing variations and updated costings where required. Use our internal CRM systems to track, manage and report on your projects from start to finish. Stakeholder & Client Management Act as the primary point of contact for clients and main contractors. Lead progress meetings, provide updates, and manage expectations. Build strong relationships with high-end residential clients, developers, and commercial contractors. Liaise with international partners, suppliers, and logistics teams for overseas projects. Ensuring our client and all interested parties are always kept up to date with the project progress and logged to the CRM. Ensuring a positive and effective relationship with all parties including the main contractor and architect. Financial Management Reviewing and understanding the quote and budget created by the Estimating team Raising concerns or issues with budgets with the procurement director / team Review the allowances for glass, labour and anything unusual. Sign off purchase orders generated by the procurement team, ensuring that the costs are as expected and within budget. Keeping your CVR sheet up to date at all times to show committed costs and actual costs against budget. Monitoring margins on projects to ensure the sales margin is met or exceeded. Sign off invoices for payments in WAP on time, updating your CVR with actual costs. Project income forecasting Installation and Logistics Management Planning installations keeping in mind logistics, health and safety and construction program. Liaise with the site team to plan a successful installation Produce detailed health and safety documentation for the projects. Technical & Quality Oversight Review and approve technical drawings, method statements, and installation details. Conduct site visits to monitor installation quality and ensure adherence to design and specification. Resolve technical issues promptly, liaising with internal design teams and external stakeholders. Ensure all products and systems meet performance requirements (thermal, acoustic, structural, safety). Team Leadership Oversee and support project coordinators, site supervisors and installation teams. Conduct performance reviews, mentoring and professional development. Coordinate with manufacturing, design, accounts and sales team to ensure smooth project completion Required Experience & Skills Experience Minimum 2 5 years project management experience ideally within the glazing, façade, aluminium systems, or specialist construction sector. Proven delivery of high-value glazing packages (£10k £100k) in the UK. Experience managing high-end residential projects. Strong understanding of aluminium systems, curtain walling, structural glazing, sliding/bi-fold systems, balustrades, and bespoke glazing solutions. Willingness to travel domestically as required. Qualifications Degree or equivalent qualification in construction management, engineering, or similar (preferred). SMSTS or SSSTS certification. CSCS card (Manager or Supervisor level). PRINCE2, APM, or similar project management certification advantageous. Full UK driving licence. Details Amersham Office Based, travel to site will be required. Permanent 8:00-5:00 (40 Hours per week) Monday Friday. Project management bonus scheme Private healthcare after 2 years & employee assistance programme Employee owned Profit sharing if targets are met. Potential for growth in the role and the business. Our typical probation period 6 months.
Aug 09, 2026
Full time
PROJECT MANAGER HEAD OFFICE THE ROLE Our Project Managers are a key part of our company infrastructure. Our project management teams are broken into specific areas and disciplines, each focus on a specific regional location or project type. We are looking for an experience project manager to work on commercial, international glazing & high-end residential contracts. As a Project Manager you will oversee and run all aspects of the contract through from design to installation or delivery. Each project manager has their own allocated projects however, the project managers work as a team, supporting and assisting each other along with a purchasing department to help procure. Reporting to the Contracts Director THE RESPONSIBILITIES Project Management Lead multiple glazing projects simultaneously, from pre-construction through to handover. Develop and maintain detailed project programmes, schedules, and oversite. Coordinate with architects, contractors, structural engineers, and client teams on a regular basis. Oversee design development, ensuring compliance with UK building regulations and project specifications. Ensure all procurement, fabrication, logistics, and installation activities run to programme. Manage change control processes, issuing variations and updated costings where required. Use our internal CRM systems to track, manage and report on your projects from start to finish. Stakeholder & Client Management Act as the primary point of contact for clients and main contractors. Lead progress meetings, provide updates, and manage expectations. Build strong relationships with high-end residential clients, developers, and commercial contractors. Liaise with international partners, suppliers, and logistics teams for overseas projects. Ensuring our client and all interested parties are always kept up to date with the project progress and logged to the CRM. Ensuring a positive and effective relationship with all parties including the main contractor and architect. Financial Management Reviewing and understanding the quote and budget created by the Estimating team Raising concerns or issues with budgets with the procurement director / team Review the allowances for glass, labour and anything unusual. Sign off purchase orders generated by the procurement team, ensuring that the costs are as expected and within budget. Keeping your CVR sheet up to date at all times to show committed costs and actual costs against budget. Monitoring margins on projects to ensure the sales margin is met or exceeded. Sign off invoices for payments in WAP on time, updating your CVR with actual costs. Project income forecasting Installation and Logistics Management Planning installations keeping in mind logistics, health and safety and construction program. Liaise with the site team to plan a successful installation Produce detailed health and safety documentation for the projects. Technical & Quality Oversight Review and approve technical drawings, method statements, and installation details. Conduct site visits to monitor installation quality and ensure adherence to design and specification. Resolve technical issues promptly, liaising with internal design teams and external stakeholders. Ensure all products and systems meet performance requirements (thermal, acoustic, structural, safety). Team Leadership Oversee and support project coordinators, site supervisors and installation teams. Conduct performance reviews, mentoring and professional development. Coordinate with manufacturing, design, accounts and sales team to ensure smooth project completion Required Experience & Skills Experience Minimum 2 5 years project management experience ideally within the glazing, façade, aluminium systems, or specialist construction sector. Proven delivery of high-value glazing packages (£10k £100k) in the UK. Experience managing high-end residential projects. Strong understanding of aluminium systems, curtain walling, structural glazing, sliding/bi-fold systems, balustrades, and bespoke glazing solutions. Willingness to travel domestically as required. Qualifications Degree or equivalent qualification in construction management, engineering, or similar (preferred). SMSTS or SSSTS certification. CSCS card (Manager or Supervisor level). PRINCE2, APM, or similar project management certification advantageous. Full UK driving licence. Details Amersham Office Based, travel to site will be required. Permanent 8:00-5:00 (40 Hours per week) Monday Friday. Project management bonus scheme Private healthcare after 2 years & employee assistance programme Employee owned Profit sharing if targets are met. Potential for growth in the role and the business. Our typical probation period 6 months.
Operations Manager Location: Multi-site (South Yorkshire & Derbyshire) - Office-based Reporting to: Chief Financial Officer Department: Operations The Firm Our client is a well-established regional law firm with an excellent reputation for delivering high-quality legal services to businesses and private clients. Known for its collaborative culture and client-focused approach, the firm provides tailored legal advice through specialist teams and prides itself on building long-term relationships based on trust, professionalism, and commercial insight. The Opportunity An exciting opportunity has arisen for an experienced Operations Manager to oversee the day-to-day running of a busy, multi-site legal practice. This is a hands-on leadership role responsible for ensuring the smooth and efficient operation of the firm's offices, facilities, and business support functions. The successful candidate will work across two office locations, with occasional visits to off-site storage facilities, and will play a key role in supporting the firm's ongoing operational excellence and continuous improvement initiatives. Key Responsibilities Lead the day-to-day management of office operations, ensuring a safe, efficient, and professional working environment. Oversee front-of-house services and ensure an exceptional client and visitor experience. Coordinate the induction of new employees and support the delivery of staff training and development. Manage facilities, including office maintenance, security, workplace services, business continuity, and office equipment. Oversee document archiving, secure file retrieval, retention processes, and confidential disposal. Manage and develop the Business Support team, providing leadership, coaching, and performance management. Supervise the Legal Support team, ensuring effective resource allocation and high levels of client service. Manage office budgets, procurement, supplier relationships, and service contracts. Ensure compliance with health and safety, data protection, regulatory requirements, insurance renewals, and risk management procedures. Act as the primary contact for office-related matters, liaising with internal departments, landlords, contractors, and external suppliers. Lead operational improvement projects and workplace initiatives to enhance efficiency and employee experience. Coordinate meetings, events, hospitality, and provide administrative support to senior leadership where required. Undertake additional duties appropriate to the role to support the wider business. About You Essential Previous experience as an Operations Manager, Office Manager, or in a similar operational leadership role. Experience managing office operations within a professional services environment. Proven people management experience across multiple teams and/or locations. Strong organisational, planning, and project management skills. Experience managing budgets, procurement, and supplier relationships. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Office. Ability to manage competing priorities in a fast-paced environment. Desirable Previous experience within a law firm or other professional services environment. Knowledge of facilities management and health & safety compliance. Relevant qualifications in facilities management, business administration, or project management. Personal Qualities Highly organised with excellent attention to detail. Professional, approachable, and service-focused. Strong problem-solving and decision-making skills. Proactive, adaptable, and able to work independently. Able to handle confidential information with discretion. Confident communicating with stakeholders at all levels. Benefits Competitive salary (dependent on experience). Generous annual leave plus bank holidays, with additional service-related entitlement. Free on-site parking. Healthcare cash plan. Company pension scheme. Life assurance. Employee legal service benefits. Regular social and team events. If you're an experienced Operations Manager looking to join a respected and growing legal practice where you can make a genuine impact, we'd love to hear from you.
Aug 09, 2026
Full time
Operations Manager Location: Multi-site (South Yorkshire & Derbyshire) - Office-based Reporting to: Chief Financial Officer Department: Operations The Firm Our client is a well-established regional law firm with an excellent reputation for delivering high-quality legal services to businesses and private clients. Known for its collaborative culture and client-focused approach, the firm provides tailored legal advice through specialist teams and prides itself on building long-term relationships based on trust, professionalism, and commercial insight. The Opportunity An exciting opportunity has arisen for an experienced Operations Manager to oversee the day-to-day running of a busy, multi-site legal practice. This is a hands-on leadership role responsible for ensuring the smooth and efficient operation of the firm's offices, facilities, and business support functions. The successful candidate will work across two office locations, with occasional visits to off-site storage facilities, and will play a key role in supporting the firm's ongoing operational excellence and continuous improvement initiatives. Key Responsibilities Lead the day-to-day management of office operations, ensuring a safe, efficient, and professional working environment. Oversee front-of-house services and ensure an exceptional client and visitor experience. Coordinate the induction of new employees and support the delivery of staff training and development. Manage facilities, including office maintenance, security, workplace services, business continuity, and office equipment. Oversee document archiving, secure file retrieval, retention processes, and confidential disposal. Manage and develop the Business Support team, providing leadership, coaching, and performance management. Supervise the Legal Support team, ensuring effective resource allocation and high levels of client service. Manage office budgets, procurement, supplier relationships, and service contracts. Ensure compliance with health and safety, data protection, regulatory requirements, insurance renewals, and risk management procedures. Act as the primary contact for office-related matters, liaising with internal departments, landlords, contractors, and external suppliers. Lead operational improvement projects and workplace initiatives to enhance efficiency and employee experience. Coordinate meetings, events, hospitality, and provide administrative support to senior leadership where required. Undertake additional duties appropriate to the role to support the wider business. About You Essential Previous experience as an Operations Manager, Office Manager, or in a similar operational leadership role. Experience managing office operations within a professional services environment. Proven people management experience across multiple teams and/or locations. Strong organisational, planning, and project management skills. Experience managing budgets, procurement, and supplier relationships. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Office. Ability to manage competing priorities in a fast-paced environment. Desirable Previous experience within a law firm or other professional services environment. Knowledge of facilities management and health & safety compliance. Relevant qualifications in facilities management, business administration, or project management. Personal Qualities Highly organised with excellent attention to detail. Professional, approachable, and service-focused. Strong problem-solving and decision-making skills. Proactive, adaptable, and able to work independently. Able to handle confidential information with discretion. Confident communicating with stakeholders at all levels. Benefits Competitive salary (dependent on experience). Generous annual leave plus bank holidays, with additional service-related entitlement. Free on-site parking. Healthcare cash plan. Company pension scheme. Life assurance. Employee legal service benefits. Regular social and team events. If you're an experienced Operations Manager looking to join a respected and growing legal practice where you can make a genuine impact, we'd love to hear from you.
hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. OneAdvanced empowers businesses through innovation, helping customers capture opportunities and transform effectively. Join an engaging, supportive environment where your work makes a difference. We're seeking a confident and experienced Senior Project Manager for our Managed Services Business Unit within Professional Services. You'll manage the complete project lifecycle, partner directly with customers, and deliver clear project outcomes aligned with agreed plans. Project Delivery: Lead and manage medium to large-scale projects, including infrastructure and application migrations to Microsoft Azure, cloud services implementations, and Microsoft Modern Workplace transformations, following Advanced Project Management standards. Customer Satisfaction: Deliver outstanding customer service, address feedback promptly, and build lasting client relationships. Project Initiation: Clearly define project scope, deliverables, risks, impacts, and costs, ensuring alignment with customer expectations. Planning: Create detailed project plans, accurately estimating timelines and resources to deliver on-time and within budget. Project Control: Monitor project progress, provide regular status updates to all stakeholders, and ensure adherence to project objectives. Team Leadership: Promote teamwork and high performance, driving successful project outcomes. Relationship Management: Establish and maintain effective relationships with clients, suppliers, and internal teams for smooth project delivery. Technical Oversight: Work closely with technical specialists and architects to resolve technical issues, making informed project decisions. Financial Accountability: Oversee project budgets, ensure profitability, adhere to contractual obligations, and coordinate closely with the Project Office for accurate invoicing. Governance: Ensure compliance with Professional Services governance processes throughout project lifecycles. Demonstrated experience successfully managing complex projects, including: Private and Public Cloud infrastructure setups Application and infrastructure cloud migrations Microsoft 365 Modern Workplace deployments IT Service Management changes in an ITIL-aligned environment Certifications: Minimum of Azure Fundamentals certification, with advanced Azure certifications preferred. Project Management Skills: Proficient in standard project methodologies (PRINCE2, Agile, PMP). Technical Understanding: Familiarity with Azure cloud services, Microsoft 365 platforms, and data migration strategies. Stakeholder Management: Strong communication skills to effectively manage relationships and set realistic customer expectations. Leadership Abilities: Proven leadership in guiding diverse, cross-functional teams. Organisational Skills: Highly organised and analytical, capable of handling multiple projects and achieving key performance targets (customer satisfaction, schedule/quality/cost performance). Prior experience in managed services environments highly advantageous. Flexibility to travel as required for project success. Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone , no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Aug 09, 2026
Full time
hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. OneAdvanced empowers businesses through innovation, helping customers capture opportunities and transform effectively. Join an engaging, supportive environment where your work makes a difference. We're seeking a confident and experienced Senior Project Manager for our Managed Services Business Unit within Professional Services. You'll manage the complete project lifecycle, partner directly with customers, and deliver clear project outcomes aligned with agreed plans. Project Delivery: Lead and manage medium to large-scale projects, including infrastructure and application migrations to Microsoft Azure, cloud services implementations, and Microsoft Modern Workplace transformations, following Advanced Project Management standards. Customer Satisfaction: Deliver outstanding customer service, address feedback promptly, and build lasting client relationships. Project Initiation: Clearly define project scope, deliverables, risks, impacts, and costs, ensuring alignment with customer expectations. Planning: Create detailed project plans, accurately estimating timelines and resources to deliver on-time and within budget. Project Control: Monitor project progress, provide regular status updates to all stakeholders, and ensure adherence to project objectives. Team Leadership: Promote teamwork and high performance, driving successful project outcomes. Relationship Management: Establish and maintain effective relationships with clients, suppliers, and internal teams for smooth project delivery. Technical Oversight: Work closely with technical specialists and architects to resolve technical issues, making informed project decisions. Financial Accountability: Oversee project budgets, ensure profitability, adhere to contractual obligations, and coordinate closely with the Project Office for accurate invoicing. Governance: Ensure compliance with Professional Services governance processes throughout project lifecycles. Demonstrated experience successfully managing complex projects, including: Private and Public Cloud infrastructure setups Application and infrastructure cloud migrations Microsoft 365 Modern Workplace deployments IT Service Management changes in an ITIL-aligned environment Certifications: Minimum of Azure Fundamentals certification, with advanced Azure certifications preferred. Project Management Skills: Proficient in standard project methodologies (PRINCE2, Agile, PMP). Technical Understanding: Familiarity with Azure cloud services, Microsoft 365 platforms, and data migration strategies. Stakeholder Management: Strong communication skills to effectively manage relationships and set realistic customer expectations. Leadership Abilities: Proven leadership in guiding diverse, cross-functional teams. Organisational Skills: Highly organised and analytical, capable of handling multiple projects and achieving key performance targets (customer satisfaction, schedule/quality/cost performance). Prior experience in managed services environments highly advantageous. Flexibility to travel as required for project success. Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone , no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
I'm working with a growing Retail & Distribution eCommerce business based in Huddersfield that is looking to recruit a Finance Business Partner to join its commercial finance team. This is a fantastic opportunity to join a fast-paced, customer-focused organisation where you'll work closely with operational leaders, providing financial insight that supports business performance and strategic decision-making. This is a highly visible role, offering the chance to influence senior stakeholders, improve profitability, and play a key part in driving the continued success of the business. Key responsibilities will include: Acting as a trusted finance partner to operational and departmental managers, providing financial insight, support, and constructive challenge Preparing and presenting monthly management accounts, KPIs, and variance analysis with clear recommendations to improve performance Monitoring financial and operational performance, identifying trends, risks, and opportunities across the business Working closely with budget holders to ensure financial targets, budgets, and forecasts are achieved Turning financial data into meaningful commercial insights that support better business decisions Reviewing business cases and challenging assumptions to ensure commercial decisions deliver value Partnering with operational teams to identify opportunities to increase revenue, reduce costs, and improve profit margins Supporting the budgeting, forecasting, and long-term planning process, ensuring financial plans align with business objectives Identifying financial risks and opportunities early, working with stakeholders to develop practical solutions and action plans Producing meaningful reporting and analysis to support strategic initiatives and continuous business improvement Driving improvements in financial reporting, processes, and business performance through better use of data and systems The client is looking for: ACA, ACCA, or CIMA qualified accountant, or someone nearing qualification Previous experience in Finance Business Partnering, Commercial Finance, FP&A, or Management Accounting within a fast-paced environment Strong commercial awareness with the ability to influence and build relationships across the business Excellent analytical and communication skills, with the confidence to present financial information to non-finance stakeholders Experience within Retail, Distribution, eCommerce, FMCG, or another commercially focused environment would be highly advantageous Strong Excel skills, with experience using reporting and BI tools beneficial This is an excellent opportunity for a commercially minded finance professional looking to join a growing eCommerce business where you'll have genuine influence, work closely with senior stakeholders, and help shape the financial performance of the organisation while continuing to develop your career. INDFIN
Aug 08, 2026
Full time
I'm working with a growing Retail & Distribution eCommerce business based in Huddersfield that is looking to recruit a Finance Business Partner to join its commercial finance team. This is a fantastic opportunity to join a fast-paced, customer-focused organisation where you'll work closely with operational leaders, providing financial insight that supports business performance and strategic decision-making. This is a highly visible role, offering the chance to influence senior stakeholders, improve profitability, and play a key part in driving the continued success of the business. Key responsibilities will include: Acting as a trusted finance partner to operational and departmental managers, providing financial insight, support, and constructive challenge Preparing and presenting monthly management accounts, KPIs, and variance analysis with clear recommendations to improve performance Monitoring financial and operational performance, identifying trends, risks, and opportunities across the business Working closely with budget holders to ensure financial targets, budgets, and forecasts are achieved Turning financial data into meaningful commercial insights that support better business decisions Reviewing business cases and challenging assumptions to ensure commercial decisions deliver value Partnering with operational teams to identify opportunities to increase revenue, reduce costs, and improve profit margins Supporting the budgeting, forecasting, and long-term planning process, ensuring financial plans align with business objectives Identifying financial risks and opportunities early, working with stakeholders to develop practical solutions and action plans Producing meaningful reporting and analysis to support strategic initiatives and continuous business improvement Driving improvements in financial reporting, processes, and business performance through better use of data and systems The client is looking for: ACA, ACCA, or CIMA qualified accountant, or someone nearing qualification Previous experience in Finance Business Partnering, Commercial Finance, FP&A, or Management Accounting within a fast-paced environment Strong commercial awareness with the ability to influence and build relationships across the business Excellent analytical and communication skills, with the confidence to present financial information to non-finance stakeholders Experience within Retail, Distribution, eCommerce, FMCG, or another commercially focused environment would be highly advantageous Strong Excel skills, with experience using reporting and BI tools beneficial This is an excellent opportunity for a commercially minded finance professional looking to join a growing eCommerce business where you'll have genuine influence, work closely with senior stakeholders, and help shape the financial performance of the organisation while continuing to develop your career. INDFIN
Events Administrator Leicester City Centre / Hybrid C £32,500 p.a. DOE Do you thrive in fast-paced environments where organisation and attention to detail are critical to success? Would you love to play a key role behind the delivery of high-profile national and international events? Are you looking for a varied opportunity where no two projects, clients or days are ever the same? The Company: ER Recruitment are excited to be working with our client, a dynamic and growing events and brand management agency delivering end-to-end solutions across events, production, PR and brand experiences. The business is now expanding its operational capability with a brand new Events Administrator role to support continued growth. Role & Responsibilities of the Events Administrator: Provide direct administrative and logistical support to 3 Project Managers across multiple live events Support venue sourcing, supplier coordination, catering research and logistics planning Manage attendee registration processes using systems such as Cvent, Eventbrite or internal CRM tools Maintain accurate event documentation including delegate packs, travel arrangements, name badges and event collateral Support budget tracking and financial administration, updating spreadsheets and highlighting variances Assist with coordination of site visits, transport and accommodation arrangements Collate and manage RAMS and compliance documentation from third-party suppliers Provide on-site and virtual event support as required (3 5 times per year) Maintain accurate databases of suppliers and event assets for future projects About You as the Events Administrator: Previous events administration experience Exceptionally organised with the ability to manage multiple deadlines and conflicting priorities Highly detail-focused with strong accuracy across logistics, documentation and scheduling Confident managing supplier and stakeholder relationships professionally Experience supporting budgets, purchase orders or financial tracking would be advantageous Strong digital skills including Google Sheets, CRM or ticketing platforms Adaptable, resilient and comfortable working within a fast-moving and evolving industry Able to bring a proactive, creative and solutions-focused approach to projects Willingness to occasionally travel within the UK or internationally in support of events Additional Benefits: 27 days holiday (rising to 30) plus bank holidays Workplace pension (auto-enrolment) Weekly wellbeing and PT sessions during work time Flexible working hours (8:30 5:00 or 9:00 5:30) Hybrid working 1 day WFH (Wednesday) Exposure to national and international events Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Aug 08, 2026
Full time
Events Administrator Leicester City Centre / Hybrid C £32,500 p.a. DOE Do you thrive in fast-paced environments where organisation and attention to detail are critical to success? Would you love to play a key role behind the delivery of high-profile national and international events? Are you looking for a varied opportunity where no two projects, clients or days are ever the same? The Company: ER Recruitment are excited to be working with our client, a dynamic and growing events and brand management agency delivering end-to-end solutions across events, production, PR and brand experiences. The business is now expanding its operational capability with a brand new Events Administrator role to support continued growth. Role & Responsibilities of the Events Administrator: Provide direct administrative and logistical support to 3 Project Managers across multiple live events Support venue sourcing, supplier coordination, catering research and logistics planning Manage attendee registration processes using systems such as Cvent, Eventbrite or internal CRM tools Maintain accurate event documentation including delegate packs, travel arrangements, name badges and event collateral Support budget tracking and financial administration, updating spreadsheets and highlighting variances Assist with coordination of site visits, transport and accommodation arrangements Collate and manage RAMS and compliance documentation from third-party suppliers Provide on-site and virtual event support as required (3 5 times per year) Maintain accurate databases of suppliers and event assets for future projects About You as the Events Administrator: Previous events administration experience Exceptionally organised with the ability to manage multiple deadlines and conflicting priorities Highly detail-focused with strong accuracy across logistics, documentation and scheduling Confident managing supplier and stakeholder relationships professionally Experience supporting budgets, purchase orders or financial tracking would be advantageous Strong digital skills including Google Sheets, CRM or ticketing platforms Adaptable, resilient and comfortable working within a fast-moving and evolving industry Able to bring a proactive, creative and solutions-focused approach to projects Willingness to occasionally travel within the UK or internationally in support of events Additional Benefits: 27 days holiday (rising to 30) plus bank holidays Workplace pension (auto-enrolment) Weekly wellbeing and PT sessions during work time Flexible working hours (8:30 5:00 or 9:00 5:30) Hybrid working 1 day WFH (Wednesday) Exposure to national and international events Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
St. James's Place Wealth Management
Stoke Poges, Buckinghamshire
Administrative Assistant Location: Stoke Poges, Slough (SL2) Salary: £35,000 a year, working 9am- 5pm, 5 days a week Are you an enthusiastic Administrative Assistant eager for your next role? Could you fulfil a vital support function within a busy office? You will be working as part of the team at a highly respected Appointed Representative of St. James s Place Plc. The company provides bespoke financial advice and services to executives, managers, families, and entrepreneurs. The Rewards: Collaborative working environment The chance to extend your skills and experience Joining a motivated team that works hard to make a success of this Practice. The company fosters a professional and innovative environment where the whole team share their skills and knowledge to deliver an unrivalled level of service to their clients. The Role: Administrative Assistant You will deal with a wide variety of administrative tasks supporting your colleagues and clients of the Practice You will manage and collate key data for reports and portfolio reviews Dealing with enquiries and correspondence from clients and providers Managing the database of clients and diary management for the Partner and Advisors You will be processing new business and liaising with SJP admin teams Training will be given and there is scope within this role to progress and develop your knowledge within this exciting and fast paced environment. The Person: Administrative Assistant To be considered for this role you will need: Proven work experience as an Administrator or within an office support role. Financial Services experience is desirable. Excellent customer service and the ability to build rapport and manage client relationships Strong attention to detail and be able to problem solve and think on your feet Good time management and planning skills Strong working knowledge of Excel, Word, and other Microsoft Office Programs It is essential that you are confident in dealing with colleagues, third parties and can work with total discretion. If this role sounds like a good fit for you, we'd love to hear from you. You don't need to meet every requirement to apply, what matters most is your enthusiasm and willingness to take the next step in your career. The application process is straightforward, and we personally review every application received. St. James s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £240.8bn. This business is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.
Aug 08, 2026
Full time
Administrative Assistant Location: Stoke Poges, Slough (SL2) Salary: £35,000 a year, working 9am- 5pm, 5 days a week Are you an enthusiastic Administrative Assistant eager for your next role? Could you fulfil a vital support function within a busy office? You will be working as part of the team at a highly respected Appointed Representative of St. James s Place Plc. The company provides bespoke financial advice and services to executives, managers, families, and entrepreneurs. The Rewards: Collaborative working environment The chance to extend your skills and experience Joining a motivated team that works hard to make a success of this Practice. The company fosters a professional and innovative environment where the whole team share their skills and knowledge to deliver an unrivalled level of service to their clients. The Role: Administrative Assistant You will deal with a wide variety of administrative tasks supporting your colleagues and clients of the Practice You will manage and collate key data for reports and portfolio reviews Dealing with enquiries and correspondence from clients and providers Managing the database of clients and diary management for the Partner and Advisors You will be processing new business and liaising with SJP admin teams Training will be given and there is scope within this role to progress and develop your knowledge within this exciting and fast paced environment. The Person: Administrative Assistant To be considered for this role you will need: Proven work experience as an Administrator or within an office support role. Financial Services experience is desirable. Excellent customer service and the ability to build rapport and manage client relationships Strong attention to detail and be able to problem solve and think on your feet Good time management and planning skills Strong working knowledge of Excel, Word, and other Microsoft Office Programs It is essential that you are confident in dealing with colleagues, third parties and can work with total discretion. If this role sounds like a good fit for you, we'd love to hear from you. You don't need to meet every requirement to apply, what matters most is your enthusiasm and willingness to take the next step in your career. The application process is straightforward, and we personally review every application received. St. James s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base. SJP has funds under management in excess of £240.8bn. This business is well established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice. When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK & Europe Corporate Communications Lead to join our growing team. The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues-based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation. The role reports to and works with the Senior Director of Communications in Europe, Africa and Asia to deliver work originated both in-region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing team (which houses the global Enterprise press office function). They have a dotted reporting line to the Head of Marketing for the UK. Day to Day You'll Be: Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs Communicating our corporate comms strategy, messaging, content and importantly measurement to key stakeholders and ensuring alignment Manage PR agencies in-region (which supports corporate, B2B and consumer work as needed) and other suppliers (e.g. monitoring and licensing) Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required) Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function) Be flexible and work across wider communication projects and activities as required Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals) Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.) Strong media awareness - opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking) Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team) Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc 'consultancy' advice directly to senior team and wider Group functions as required Support for priority client communications that impact our corporate reputation Manage the in-region internal communications program, working closely with the Director of International Internal Communications Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives Essential Skills & Experience: Strong stakeholder management Collaboration + relationship building Quick assimilation of complicated and technical information Highly developed creativity Highly analytical and numerate Ability to multi-task Communication and influence Wider horizon planning Strong media knowledge Well organised self-starter Project management Wider experience of combined campaigning (especially in relation to public affairs) Knowledge of wider marketing disciplines (including social media) Degree educated & relevant professional training Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Public Relations
Aug 08, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK & Europe Corporate Communications Lead to join our growing team. The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues-based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation. The role reports to and works with the Senior Director of Communications in Europe, Africa and Asia to deliver work originated both in-region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing team (which houses the global Enterprise press office function). They have a dotted reporting line to the Head of Marketing for the UK. Day to Day You'll Be: Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs Communicating our corporate comms strategy, messaging, content and importantly measurement to key stakeholders and ensuring alignment Manage PR agencies in-region (which supports corporate, B2B and consumer work as needed) and other suppliers (e.g. monitoring and licensing) Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required) Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function) Be flexible and work across wider communication projects and activities as required Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals) Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.) Strong media awareness - opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking) Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team) Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc 'consultancy' advice directly to senior team and wider Group functions as required Support for priority client communications that impact our corporate reputation Manage the in-region internal communications program, working closely with the Director of International Internal Communications Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives Essential Skills & Experience: Strong stakeholder management Collaboration + relationship building Quick assimilation of complicated and technical information Highly developed creativity Highly analytical and numerate Ability to multi-task Communication and influence Wider horizon planning Strong media knowledge Well organised self-starter Project management Wider experience of combined campaigning (especially in relation to public affairs) Knowledge of wider marketing disciplines (including social media) Degree educated & relevant professional training Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Public Relations
Team Leader (Gas Installations) Location: Epsom Salary: £30,000 per annum Hours: Monday to Friday, 8:00am to 5:00pm Reporting To: Gas Installation Office Manager About the Role We are seeking an organised and proactive Team Leader to join our Gas Installation Department. This is a predominantly office-based position working closely with engineers, surveyors, customer service teams and management to ensure installation works are scheduled, planned and completed efficiently. The successful candidate will lead and support the administration team, manage key client relationships, oversee scheduling and invoicing processes, and help drive performance against company targets and KPIs. Key Responsibilities Team Leadership & Operational Management Lead and support the installation administration team. Coach, mentor and develop team members. Conduct appraisals and performance reviews. Coordinate annual leave and absence management. Manage escalations and assist with disciplinary and grievance procedures. Deputise for the Office Manager when required. Scheduling & Planning Oversee engineer and subcontractor scheduling and programming. Ensure appointments are booked and managed within agreed timescales. Create and maintain forecasting plans for clients to meet budget requirements. Monitor work in progress and ensure timely completion of jobs. Client & Customer Management Act as a key point of contact for customers and clients. Manage several key client accounts with contract values of up to £5 million. Ensure all customer and client queries are resolved efficiently. Attend client meetings when required. Administration & Financial Control Extract, update and maintain information across company systems. Distribute documentation in line with client requirements. Oversee invoicing for completed works. Ensure monthly invoice and job closure targets are achieved. Assist with KPI reporting, outstanding jobs reporting and cost control activities. Skills & Experience Required Previous experience in a supervisory or team leader position. Strong coaching and mentoring skills. Excellent organisational and communication abilities. Competent user of IT systems and databases. Ability to manage multiple priorities in a fast-paced environment. Strong customer service and stakeholder management skills. Flexible and proactive approach to work. Ability to identify improvements and provide innovative solutions. What You'll Bring A positive leadership style that motivates and develops others. Strong attention to detail and problem-solving skills. Commitment to delivering excellent customer service. Ability to improve team performance, productivity and morale. Benefits Competitive salary of £30,000 per annum Monday to Friday working pattern Opportunity to lead and develop a growing team Supportive working environment based in Epsom This is an excellent opportunity for an experienced administrator or team leader looking to take the next step in their career within a busy and growing Gas Installation operation.
Aug 08, 2026
Full time
Team Leader (Gas Installations) Location: Epsom Salary: £30,000 per annum Hours: Monday to Friday, 8:00am to 5:00pm Reporting To: Gas Installation Office Manager About the Role We are seeking an organised and proactive Team Leader to join our Gas Installation Department. This is a predominantly office-based position working closely with engineers, surveyors, customer service teams and management to ensure installation works are scheduled, planned and completed efficiently. The successful candidate will lead and support the administration team, manage key client relationships, oversee scheduling and invoicing processes, and help drive performance against company targets and KPIs. Key Responsibilities Team Leadership & Operational Management Lead and support the installation administration team. Coach, mentor and develop team members. Conduct appraisals and performance reviews. Coordinate annual leave and absence management. Manage escalations and assist with disciplinary and grievance procedures. Deputise for the Office Manager when required. Scheduling & Planning Oversee engineer and subcontractor scheduling and programming. Ensure appointments are booked and managed within agreed timescales. Create and maintain forecasting plans for clients to meet budget requirements. Monitor work in progress and ensure timely completion of jobs. Client & Customer Management Act as a key point of contact for customers and clients. Manage several key client accounts with contract values of up to £5 million. Ensure all customer and client queries are resolved efficiently. Attend client meetings when required. Administration & Financial Control Extract, update and maintain information across company systems. Distribute documentation in line with client requirements. Oversee invoicing for completed works. Ensure monthly invoice and job closure targets are achieved. Assist with KPI reporting, outstanding jobs reporting and cost control activities. Skills & Experience Required Previous experience in a supervisory or team leader position. Strong coaching and mentoring skills. Excellent organisational and communication abilities. Competent user of IT systems and databases. Ability to manage multiple priorities in a fast-paced environment. Strong customer service and stakeholder management skills. Flexible and proactive approach to work. Ability to identify improvements and provide innovative solutions. What You'll Bring A positive leadership style that motivates and develops others. Strong attention to detail and problem-solving skills. Commitment to delivering excellent customer service. Ability to improve team performance, productivity and morale. Benefits Competitive salary of £30,000 per annum Monday to Friday working pattern Opportunity to lead and develop a growing team Supportive working environment based in Epsom This is an excellent opportunity for an experienced administrator or team leader looking to take the next step in their career within a busy and growing Gas Installation operation.
Full job description Site Manager - Social Housing External Maintenance Location: Peterborough Contract: Full time, permanent Salary: 45,000 - 50,000 DOE (Plus Car Allowance Plus Package) The Opportunity We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an external retrofit projects across social housing properties in the Peterborouigh area. This is a client-facing role where you will be responsible for ensuring projects are delivered on time, within budget, and to the highest standards of quality and health & safety. Key Responsibilities Oversee the overall direction of projects while maintaining financial control. Build strong relationships with clients and their representatives to ensure high-quality service delivery. Manage costs and coordinate subcontractors effectively. Plan and implement short, medium, and long-term programmes for multiple work streams. Conduct onsite inspections, investigations, and reporting to drive continuous improvement. Handover properties on time, meeting strict key performance indicators (KPIs). Liaise closely with clients, contract administrators, and design teams. Ensure strict health and safety compliance on site. Manage site administration and staff effectively. Oversee scheduling and procurement of materials. Chair subcontractor progress meetings. Programme works using MS Project. About You Proven track record delivering planned maintenance projects within social housing , ideally retrofit works. Strong leadership skills and the ability to maintain a visible, "hands-on" site presence. Excellent communication and client-facing skills. Experience in cost control and subcontractor management. Competent in using MS Project or similar planning software. Why Join You will be part of a modern, forward-thinking business that values the strengths, skills, and personalities of its people as the key to success. In return, you will receive a highly competitive salary, car allowance and mileage reimbursement, alongside excellent career progression opportunities. For your chance to secure this exciting opportunity, please apply online today!
Aug 08, 2026
Full time
Full job description Site Manager - Social Housing External Maintenance Location: Peterborough Contract: Full time, permanent Salary: 45,000 - 50,000 DOE (Plus Car Allowance Plus Package) The Opportunity We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an external retrofit projects across social housing properties in the Peterborouigh area. This is a client-facing role where you will be responsible for ensuring projects are delivered on time, within budget, and to the highest standards of quality and health & safety. Key Responsibilities Oversee the overall direction of projects while maintaining financial control. Build strong relationships with clients and their representatives to ensure high-quality service delivery. Manage costs and coordinate subcontractors effectively. Plan and implement short, medium, and long-term programmes for multiple work streams. Conduct onsite inspections, investigations, and reporting to drive continuous improvement. Handover properties on time, meeting strict key performance indicators (KPIs). Liaise closely with clients, contract administrators, and design teams. Ensure strict health and safety compliance on site. Manage site administration and staff effectively. Oversee scheduling and procurement of materials. Chair subcontractor progress meetings. Programme works using MS Project. About You Proven track record delivering planned maintenance projects within social housing , ideally retrofit works. Strong leadership skills and the ability to maintain a visible, "hands-on" site presence. Excellent communication and client-facing skills. Experience in cost control and subcontractor management. Competent in using MS Project or similar planning software. Why Join You will be part of a modern, forward-thinking business that values the strengths, skills, and personalities of its people as the key to success. In return, you will receive a highly competitive salary, car allowance and mileage reimbursement, alongside excellent career progression opportunities. For your chance to secure this exciting opportunity, please apply online today!
We are looking for an experienced Helpdesk Manager to lead and develop a busy customer support function within a fast-paced Facilities Management environment. This is an excellent opportunity for a motivated leader who thrives on delivering exceptional service, driving operational excellence, and developing high-performing teams. You will be responsible for overseeing Helpdesk operations, ensuring customer enquiries, service requests, and escalations are managed efficiently while maintaining compliance with service level agreements, contractual obligations, and business processes. As Helpdesk Manager, you will lead a team of Team Leaders, providing guidance, coaching, and support to ensure both operational performance and customer satisfaction remain at the highest standards. You will also play a key role in driving continuous improvement, implementing new processes, and enhancing service delivery across the business. Key Responsibilities Leadership & Team Development Lead, motivate, and develop a team of Team Leaders and their Helpdesk teams. Create a culture focused on customer service excellence, performance, accountability, and continuous improvement. Conduct regular performance reviews, one-to-ones, and coaching sessions. Support succession planning and identify development opportunities across the team. Promote employee engagement, wellbeing, and professional growth. Develop leadership capability through mentoring, training, and structured development plans. Operational Management Oversee the daily delivery of Helpdesk services, ensuring customer enquiries, incidents, requests, and escalations are handled effectively. Ensure service levels, KPIs, and contractual commitments are consistently achieved. Monitor productivity, quality, customer satisfaction, and team performance. Manage workforce planning and resource allocation to ensure adequate coverage at all times. Support recruitment activities and manage staffing requirements within budget. Drive operational efficiency while maintaining a high standard of customer service. Continuous Improvement & Governance Ensure operational procedures, policies, and processes are consistently followed. Review existing processes and identify opportunities to improve efficiency and service delivery. Monitor call quality, work order accuracy, job allocation performance, and system data integrity. Maintain robust controls around purchase orders, financial governance, and compliance procedures. Lead the implementation of new processes, systems, and service improvements. Utilise performance data, customer feedback, and trend analysis to identify and implement improvements. Take ownership of service failures and client escalations, conducting root cause analysis and implementing corrective actions. Stakeholder & Client Management Build strong working relationships with internal stakeholders and operational teams. Act as a key point of contact for service delivery matters. Support customer service reviews, audits, operational meetings, and performance reviews. Ensure operational delivery aligns with customer expectations and contractual requirements. Communicate effectively across all levels of the business to drive collaboration and performance. Out-of-Hours Service Management Manage relationships with external Out-of-Hours service providers. Monitor performance against agreed standards and service requirements. Implement improvement plans where performance falls below expectations. Reporting & Performance Management Produce and present operational performance reports. Monitor key customer service metrics, staffing levels, risks, and improvement activities. Escalate significant operational issues and service risks when required. Use management information to drive informed decision-making and service enhancement. About You To succeed in this role, you will have: Proven experience managing Helpdesk, Service Desk, Customer Service, or Operational Support teams within a Facilities Management environment. Strong leadership and people management skills with experience developing Team Leaders and operational teams. A customer-focused approach with a passion for delivering service excellence. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities, supported by a data-driven approach to decision-making. Experience managing KPIs, SLAs, performance metrics, and operational targets. The ability to manage multiple priorities within a fast-paced environment. Experience implementing process improvements and driving operational efficiency. Confidence leading teams through change and continuous improvement initiatives. What We're Looking For The ideal candidate will demonstrate: Strong ownership and accountability for results. High levels of professionalism and integrity. A proactive, solutions-focused mindset. The ability to motivate and inspire teams. Excellent collaboration and relationship-building skills. A commitment to continuous improvement and customer satisfaction. What's on Offer Competitive salary and benefits package Career progression and leadership development opportunities Supportive and collaborative working environment Opportunity to influence business performance and operational strategy Exposure to large-scale Facilities Management operations A role where you can make a genuine impact on service delivery and customer experience If you are an experienced Helpdesk leader looking for your next challenge, this is an excellent opportunity to join a growing organisation where your leadership, operational expertise, and passion for customer service will be highly valued. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Aug 08, 2026
Full time
We are looking for an experienced Helpdesk Manager to lead and develop a busy customer support function within a fast-paced Facilities Management environment. This is an excellent opportunity for a motivated leader who thrives on delivering exceptional service, driving operational excellence, and developing high-performing teams. You will be responsible for overseeing Helpdesk operations, ensuring customer enquiries, service requests, and escalations are managed efficiently while maintaining compliance with service level agreements, contractual obligations, and business processes. As Helpdesk Manager, you will lead a team of Team Leaders, providing guidance, coaching, and support to ensure both operational performance and customer satisfaction remain at the highest standards. You will also play a key role in driving continuous improvement, implementing new processes, and enhancing service delivery across the business. Key Responsibilities Leadership & Team Development Lead, motivate, and develop a team of Team Leaders and their Helpdesk teams. Create a culture focused on customer service excellence, performance, accountability, and continuous improvement. Conduct regular performance reviews, one-to-ones, and coaching sessions. Support succession planning and identify development opportunities across the team. Promote employee engagement, wellbeing, and professional growth. Develop leadership capability through mentoring, training, and structured development plans. Operational Management Oversee the daily delivery of Helpdesk services, ensuring customer enquiries, incidents, requests, and escalations are handled effectively. Ensure service levels, KPIs, and contractual commitments are consistently achieved. Monitor productivity, quality, customer satisfaction, and team performance. Manage workforce planning and resource allocation to ensure adequate coverage at all times. Support recruitment activities and manage staffing requirements within budget. Drive operational efficiency while maintaining a high standard of customer service. Continuous Improvement & Governance Ensure operational procedures, policies, and processes are consistently followed. Review existing processes and identify opportunities to improve efficiency and service delivery. Monitor call quality, work order accuracy, job allocation performance, and system data integrity. Maintain robust controls around purchase orders, financial governance, and compliance procedures. Lead the implementation of new processes, systems, and service improvements. Utilise performance data, customer feedback, and trend analysis to identify and implement improvements. Take ownership of service failures and client escalations, conducting root cause analysis and implementing corrective actions. Stakeholder & Client Management Build strong working relationships with internal stakeholders and operational teams. Act as a key point of contact for service delivery matters. Support customer service reviews, audits, operational meetings, and performance reviews. Ensure operational delivery aligns with customer expectations and contractual requirements. Communicate effectively across all levels of the business to drive collaboration and performance. Out-of-Hours Service Management Manage relationships with external Out-of-Hours service providers. Monitor performance against agreed standards and service requirements. Implement improvement plans where performance falls below expectations. Reporting & Performance Management Produce and present operational performance reports. Monitor key customer service metrics, staffing levels, risks, and improvement activities. Escalate significant operational issues and service risks when required. Use management information to drive informed decision-making and service enhancement. About You To succeed in this role, you will have: Proven experience managing Helpdesk, Service Desk, Customer Service, or Operational Support teams within a Facilities Management environment. Strong leadership and people management skills with experience developing Team Leaders and operational teams. A customer-focused approach with a passion for delivering service excellence. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities, supported by a data-driven approach to decision-making. Experience managing KPIs, SLAs, performance metrics, and operational targets. The ability to manage multiple priorities within a fast-paced environment. Experience implementing process improvements and driving operational efficiency. Confidence leading teams through change and continuous improvement initiatives. What We're Looking For The ideal candidate will demonstrate: Strong ownership and accountability for results. High levels of professionalism and integrity. A proactive, solutions-focused mindset. The ability to motivate and inspire teams. Excellent collaboration and relationship-building skills. A commitment to continuous improvement and customer satisfaction. What's on Offer Competitive salary and benefits package Career progression and leadership development opportunities Supportive and collaborative working environment Opportunity to influence business performance and operational strategy Exposure to large-scale Facilities Management operations A role where you can make a genuine impact on service delivery and customer experience If you are an experienced Helpdesk leader looking for your next challenge, this is an excellent opportunity to join a growing organisation where your leadership, operational expertise, and passion for customer service will be highly valued. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Creative Food & Events Manager Central London Liverpool Street 46,000 per annum performance-related bonus Monday to Friday 7:00am - 3:30pm The Opportunity A leading contract catering provider is seeking a Creative Food & Events Manager to join a flagship corporate site within a prestigious financial institution in Central London. This is a unique opportunity for a highly creative, food-driven individual who lives and breathes hospitality - someone who understands not just trends, but flavour, presentation, seasonality, and the full dining experience. The successful candidate will take ownership of a dynamic and ever-evolving food and events programme, delivering everything from immersive world food activation's and high-impact themed pop-ups to bespoke client events and external collaborations. This role is all about bringing creativity to life while maintaining exceptional organisation and execution. The Role Working closely with the on-site culinary and senior management teams, the Creative Food & Events Manager will lead the planning and delivery of engaging, trend-led food experiences that elevate the workplace environment and drive client engagement. This is a hands-on position, ideal for someone who thrives in a fast-paced setting and enjoys turning innovative ideas into polished, high-quality events. Key Responsibilities Events & Activations Lead the end-to-end planning and execution of a vibrant on-site events calendar Deliver creative monthly food showcases, world food themes, and seasonal activation's Coordinate and manage external street food vendors and pop-up collaborations Creative Concept Development Design engaging food concepts, menus, and experiences that resonate with a corporate audience Create visually impactful installations, themed setups, and food styling moments Supplier & Stakeholder Management Build strong relationships with suppliers and external partners Source innovative products and vendors through market research and industry engagement Collaborate closely with clients and internal teams to ensure expectations are exceeded Event Delivery & Operations Support and lead the execution of both internal and external events Ensure seamless delivery, maintaining exceptional standards of quality and presentation Performance & Commercial Awareness Manage event budgets and monitor performance outcomes Analyse engagement and continuously improve the offer Support cost control, stock awareness, and waste reduction initiatives Trend Research & Innovation Stay ahead of food and hospitality trends through high street research and industry events Work alongside chefs to continuously evolve and enhance the food offering Team Leadership Support and develop junior team members, ensuring high standards and smooth delivery Promote a collaborative, positive, and high-performing team culture About You Genuinely passionate about food, with a strong understanding of global cuisines and trends Creative thinker with the ability to turn ideas into high-quality, engaging experiences Highly organised, with the ability to manage multiple projects simultaneously Experience within contract catering, corporate hospitality, or events is highly desirable Confident working with suppliers, stakeholders, and senior clients Strong commercial awareness, including budget management and performance tracking Hands-on, proactive, and adaptable in a fast-paced environment Strong IT skills, particularly Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 08, 2026
Full time
Creative Food & Events Manager Central London Liverpool Street 46,000 per annum performance-related bonus Monday to Friday 7:00am - 3:30pm The Opportunity A leading contract catering provider is seeking a Creative Food & Events Manager to join a flagship corporate site within a prestigious financial institution in Central London. This is a unique opportunity for a highly creative, food-driven individual who lives and breathes hospitality - someone who understands not just trends, but flavour, presentation, seasonality, and the full dining experience. The successful candidate will take ownership of a dynamic and ever-evolving food and events programme, delivering everything from immersive world food activation's and high-impact themed pop-ups to bespoke client events and external collaborations. This role is all about bringing creativity to life while maintaining exceptional organisation and execution. The Role Working closely with the on-site culinary and senior management teams, the Creative Food & Events Manager will lead the planning and delivery of engaging, trend-led food experiences that elevate the workplace environment and drive client engagement. This is a hands-on position, ideal for someone who thrives in a fast-paced setting and enjoys turning innovative ideas into polished, high-quality events. Key Responsibilities Events & Activations Lead the end-to-end planning and execution of a vibrant on-site events calendar Deliver creative monthly food showcases, world food themes, and seasonal activation's Coordinate and manage external street food vendors and pop-up collaborations Creative Concept Development Design engaging food concepts, menus, and experiences that resonate with a corporate audience Create visually impactful installations, themed setups, and food styling moments Supplier & Stakeholder Management Build strong relationships with suppliers and external partners Source innovative products and vendors through market research and industry engagement Collaborate closely with clients and internal teams to ensure expectations are exceeded Event Delivery & Operations Support and lead the execution of both internal and external events Ensure seamless delivery, maintaining exceptional standards of quality and presentation Performance & Commercial Awareness Manage event budgets and monitor performance outcomes Analyse engagement and continuously improve the offer Support cost control, stock awareness, and waste reduction initiatives Trend Research & Innovation Stay ahead of food and hospitality trends through high street research and industry events Work alongside chefs to continuously evolve and enhance the food offering Team Leadership Support and develop junior team members, ensuring high standards and smooth delivery Promote a collaborative, positive, and high-performing team culture About You Genuinely passionate about food, with a strong understanding of global cuisines and trends Creative thinker with the ability to turn ideas into high-quality, engaging experiences Highly organised, with the ability to manage multiple projects simultaneously Experience within contract catering, corporate hospitality, or events is highly desirable Confident working with suppliers, stakeholders, and senior clients Strong commercial awareness, including budget management and performance tracking Hands-on, proactive, and adaptable in a fast-paced environment Strong IT skills, particularly Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Assistant Manager - Accounting and Financial Reporting Berkshire, Theale Permanent, Full-Time We are proud to be working with a boutique accounting and financial reporting firm, who are based near Reading and are on the search for an Accounting & Financial Reporting Assistant Manager. This role is ideal for someone who enjoys the technical challenge and variety of work associated with audit, and who is now looking for greater flexibility, a better work-life balance, and an exciting opportunity to help build the future of the fast-growing firm.Our client's team of specialists solve a wide range of complex problems for their clients across financial reporting, modelling and financial operations. Their client base ranges from fast-growing private-equity backed businesses through to listed companies and large multinational groups. What all their clients have in common is a high degree of complexity in their financial world. The firm works with their clients in a collaborative manner and form an extension of their finance teams when they are under the most pressure. About the role: We are looking for a technically minded, qualified accountant to join the firms' growing team of talented financial reporting and accounting specialists. If successful, you would work on a variety of projects for their diverse and ever-growing client base. These projects range from share-based payment accounting, listed company accounts preparation, consolidation rebuilds and acquisition accounting.You would be building sustainable working relationships with clients, whilst supporting the senior engagement team by coaching trainees and leading on the completion of more complex and judgemental client work.You can expect a lot of autonomy in this role, so the firm looks for people who will take initiative and seek out opportunities to continuously improve their current ways of working, whilst also supporting their own professional development. REPORTING TO: Business Directors QUALIFICATION: ACA, ACCA or CIMA qualified. KNOWLEDGE & EXPERIENCE: Strong practical experience with IFRS & UK GAAP reporting frameworks, Ideally from a Top 10 or 20 Firm. Experience of undertaking client projects from planning to completion A track record of establishing & maintaining meaningful working relationships, both with internal colleagues and external clients Experience of coaching & delegation to more junior members of the team effectively Confidence in challenging yourself & others to complete high quality technical documentation Experience of writing technical papers & reports, and presenting their results to clients BENEFITS: 27 days holiday plus bank holidays Death in service benefit (4 x salary) Employer pension contributions matching the employee contributions up to 6% of basic salary Participation in discretionary bonus scheme Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Assistant Manager - Accounting and Financial Reporting Berkshire, Theale Permanent, Full-Time We are proud to be working with a boutique accounting and financial reporting firm, who are based near Reading and are on the search for an Accounting & Financial Reporting Assistant Manager. This role is ideal for someone who enjoys the technical challenge and variety of work associated with audit, and who is now looking for greater flexibility, a better work-life balance, and an exciting opportunity to help build the future of the fast-growing firm.Our client's team of specialists solve a wide range of complex problems for their clients across financial reporting, modelling and financial operations. Their client base ranges from fast-growing private-equity backed businesses through to listed companies and large multinational groups. What all their clients have in common is a high degree of complexity in their financial world. The firm works with their clients in a collaborative manner and form an extension of their finance teams when they are under the most pressure. About the role: We are looking for a technically minded, qualified accountant to join the firms' growing team of talented financial reporting and accounting specialists. If successful, you would work on a variety of projects for their diverse and ever-growing client base. These projects range from share-based payment accounting, listed company accounts preparation, consolidation rebuilds and acquisition accounting.You would be building sustainable working relationships with clients, whilst supporting the senior engagement team by coaching trainees and leading on the completion of more complex and judgemental client work.You can expect a lot of autonomy in this role, so the firm looks for people who will take initiative and seek out opportunities to continuously improve their current ways of working, whilst also supporting their own professional development. REPORTING TO: Business Directors QUALIFICATION: ACA, ACCA or CIMA qualified. KNOWLEDGE & EXPERIENCE: Strong practical experience with IFRS & UK GAAP reporting frameworks, Ideally from a Top 10 or 20 Firm. Experience of undertaking client projects from planning to completion A track record of establishing & maintaining meaningful working relationships, both with internal colleagues and external clients Experience of coaching & delegation to more junior members of the team effectively Confidence in challenging yourself & others to complete high quality technical documentation Experience of writing technical papers & reports, and presenting their results to clients BENEFITS: 27 days holiday plus bank holidays Death in service benefit (4 x salary) Employer pension contributions matching the employee contributions up to 6% of basic salary Participation in discretionary bonus scheme Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Position : Head of Finance Business Partnering (Interim) Bexley 16 Location : Civic Offices, 2 Watling Street, Bexleyheath, DA6 7AT Start Date: ASAP Contract Duration: 6+ Months - typically 2 days in the office per week but varies week on week Working Hours: 36 hours per week Pay Rate: PAYE: £ 650.00 per day Job Reference: OR(phone number removed) Job Responsibilities Lead the Finance Business Partnering function for Children's Services, ensuring the delivery of high-quality financial support and strategic advice. Manage, mentor, and develop a team of Finance Business Partners, promoting high performance, accountability, and continuous professional development. Build strong partnerships with senior leadership teams, providing financial insight, challenge, and support to inform strategic decision-making. Lead the financial planning, budgeting, forecasting, monitoring, and reporting processes for the assigned service area. Provide expert financial advice to support the development, delivery, and evaluation of service plans, business cases, and transformation initiatives. Drive the development of innovative service delivery models that achieve efficiencies, deliver cost savings, and maximise outcomes for residents. Monitor financial performance, identify financial risks and opportunities, and ensure appropriate mitigating actions are implemented. Produce accurate, timely, and insightful financial reports, analysis, and management information for senior stakeholders. Ensure compliance with relevant financial regulations, accounting standards, governance requirements, and organisational policies. Support the discharge of Section 151 responsibilities by maintaining high standards of financial stewardship and control. Lead on financial aspects of change programmes, service transformation, and strategic projects across Children's Services. Develop effective relationships with internal and external stakeholders to promote collaborative working and informed financial decision-making. Contribute to the development of finance policies, procedures, and best practices to enhance service delivery. Champion continuous improvement, innovation, and a customer-focused approach within the Finance Business Partnering team. Represent the finance function at senior management meetings and provide professional financial leadership across the organisation. Person Specification Essential Requirements CCAB-qualified accountant (or equivalent recognised professional accounting qualification). Significant post-qualification experience in finance management, business partnering, or financial leadership roles. Demonstrable experience of leading and managing finance teams within a large, complex organisation. Strong knowledge of financial planning, budgeting, forecasting, financial reporting, and management accounting. Experience providing strategic financial advice and challenge to senior leaders and service managers. Excellent understanding of local government finance, public sector financial management, and financial governance. Knowledge of statutory financial responsibilities, including the principles supporting Section 151 responsibilities. Proven ability to lead service transformation, financial improvement, and efficiency programmes. Strong analytical, problem-solving, and decision-making skills with the ability to interpret complex financial information. Excellent communication, influencing, and stakeholder management skills. Experience developing robust business cases and supporting strategic decision-making. Ability to manage competing priorities and deliver high-quality outcomes within demanding timescales. Strong leadership, coaching, and people management skills with a commitment to developing high-performing teams. Proficient in the use of financial management systems and Microsoft Office applications, particularly Excel. Desirable Requirements Experience working within Children's Services finance in a local authority. Experience supporting organisational transformation and change management programmes. Knowledge of local government funding arrangements, financial regulations, and statutory reporting requirements. Experience working in politically sensitive environments with senior elected members and executive leadership. Commitment to continuous improvement, innovation, and delivering value for money across public services. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Aug 08, 2026
Contractor
Position : Head of Finance Business Partnering (Interim) Bexley 16 Location : Civic Offices, 2 Watling Street, Bexleyheath, DA6 7AT Start Date: ASAP Contract Duration: 6+ Months - typically 2 days in the office per week but varies week on week Working Hours: 36 hours per week Pay Rate: PAYE: £ 650.00 per day Job Reference: OR(phone number removed) Job Responsibilities Lead the Finance Business Partnering function for Children's Services, ensuring the delivery of high-quality financial support and strategic advice. Manage, mentor, and develop a team of Finance Business Partners, promoting high performance, accountability, and continuous professional development. Build strong partnerships with senior leadership teams, providing financial insight, challenge, and support to inform strategic decision-making. Lead the financial planning, budgeting, forecasting, monitoring, and reporting processes for the assigned service area. Provide expert financial advice to support the development, delivery, and evaluation of service plans, business cases, and transformation initiatives. Drive the development of innovative service delivery models that achieve efficiencies, deliver cost savings, and maximise outcomes for residents. Monitor financial performance, identify financial risks and opportunities, and ensure appropriate mitigating actions are implemented. Produce accurate, timely, and insightful financial reports, analysis, and management information for senior stakeholders. Ensure compliance with relevant financial regulations, accounting standards, governance requirements, and organisational policies. Support the discharge of Section 151 responsibilities by maintaining high standards of financial stewardship and control. Lead on financial aspects of change programmes, service transformation, and strategic projects across Children's Services. Develop effective relationships with internal and external stakeholders to promote collaborative working and informed financial decision-making. Contribute to the development of finance policies, procedures, and best practices to enhance service delivery. Champion continuous improvement, innovation, and a customer-focused approach within the Finance Business Partnering team. Represent the finance function at senior management meetings and provide professional financial leadership across the organisation. Person Specification Essential Requirements CCAB-qualified accountant (or equivalent recognised professional accounting qualification). Significant post-qualification experience in finance management, business partnering, or financial leadership roles. Demonstrable experience of leading and managing finance teams within a large, complex organisation. Strong knowledge of financial planning, budgeting, forecasting, financial reporting, and management accounting. Experience providing strategic financial advice and challenge to senior leaders and service managers. Excellent understanding of local government finance, public sector financial management, and financial governance. Knowledge of statutory financial responsibilities, including the principles supporting Section 151 responsibilities. Proven ability to lead service transformation, financial improvement, and efficiency programmes. Strong analytical, problem-solving, and decision-making skills with the ability to interpret complex financial information. Excellent communication, influencing, and stakeholder management skills. Experience developing robust business cases and supporting strategic decision-making. Ability to manage competing priorities and deliver high-quality outcomes within demanding timescales. Strong leadership, coaching, and people management skills with a commitment to developing high-performing teams. Proficient in the use of financial management systems and Microsoft Office applications, particularly Excel. Desirable Requirements Experience working within Children's Services finance in a local authority. Experience supporting organisational transformation and change management programmes. Knowledge of local government funding arrangements, financial regulations, and statutory reporting requirements. Experience working in politically sensitive environments with senior elected members and executive leadership. Commitment to continuous improvement, innovation, and delivering value for money across public services. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Client Manager (Accountant) Location: Waterlooville, Hampshire Contract Type: Permanent Hours: Full-time (36.5 hours per week) Working Pattern: Office-based with 2 days working from home available Salary: £53,500 - £58,000 The Opportunity Our client is a rapidly growing, forward-thinking accountancy practice that combines traditional values with a modern approach to supporting small businesses. They pride themselves on fostering a collaborative, supportive culture where learning, development and teamwork are at the heart of everything they do. This is an excellent opportunity for an experienced accountant who enjoys managing client relationships, leading a team, and delivering high-quality accountancy and advisory services. The Role As a Client Manager , you will manage your own portfolio of clients while leading a small team of accountants, providing technical guidance, mentoring, and ensuring exceptional client service. Key Responsibilities Manage the preparation, review and submission of statutory accounts and tax returns for: Sole Traders Partnerships Limited Companies Maintain responsibility for your own portfolio of clients. Review and check work completed by junior team members. Supervise, mentor and develop a small accounting team. Manage workloads to ensure all statutory deadlines are met. Provide technical support and constructive feedback to team members. Assist with planning and monitoring team performance, including KPIs and timesheets. Build strong relationships with clients through regular communication by phone, email and meetings. Onboard new clients and support their transition into the business. Advise clients on tax planning and tax efficiency. Provide business advisory support, including: Cash flow forecasting Budgeting Pricing guidance Prepare, review and complete bookkeeping, VAT returns and CIS where required. Conduct year-end client meetings. Carry out client fee reviews. Maintain accurate electronic records and client documentation. Liaise with HMRC and Companies House to resolve client queries. Deliver bookkeeping or accounting training to clients where appropriate. Maintain Continuing Professional Development (CPD). Attend networking events when required. Requirements Essential ACCA, ACA or equivalent fully qualified accountant. Minimum 5 years' experience working within an accountancy practice. Strong experience managing a varied portfolio of clients. Able to independently prepare and review: Statutory accounts Corporation Tax returns Self Assessment Tax Returns Experience working with: Sole Traders Partnerships Limited Companies Strong tax knowledge with the ability to advise clients. Previous experience supervising or mentoring junior staff. Experience using: Xero QuickBooks Dext FreeAgent Strong Microsoft Office skills, particularly Excel and Word. Skills & Attributes The successful candidate will: Be highly organised with excellent time management skills. Be able to prioritise workloads and meet deadlines. Have excellent written and verbal communication skills. Be confident explaining complex financial information in a simple manner. Enjoy building long-term client relationships. Take a proactive and solutions-focused approach. Be committed to continuous learning and professional development. Have a collaborative and supportive management style. Take pride in delivering exceptional client service. Benefits Competitive salary of £53,500 - £58,000 Hybrid working (2 days working from home) Opportunity to join a growing and ambitious accountancy practice. Supportive and collaborative team environment. Ongoing professional development and training. Genuine opportunities for career progression.
Aug 08, 2026
Full time
Client Manager (Accountant) Location: Waterlooville, Hampshire Contract Type: Permanent Hours: Full-time (36.5 hours per week) Working Pattern: Office-based with 2 days working from home available Salary: £53,500 - £58,000 The Opportunity Our client is a rapidly growing, forward-thinking accountancy practice that combines traditional values with a modern approach to supporting small businesses. They pride themselves on fostering a collaborative, supportive culture where learning, development and teamwork are at the heart of everything they do. This is an excellent opportunity for an experienced accountant who enjoys managing client relationships, leading a team, and delivering high-quality accountancy and advisory services. The Role As a Client Manager , you will manage your own portfolio of clients while leading a small team of accountants, providing technical guidance, mentoring, and ensuring exceptional client service. Key Responsibilities Manage the preparation, review and submission of statutory accounts and tax returns for: Sole Traders Partnerships Limited Companies Maintain responsibility for your own portfolio of clients. Review and check work completed by junior team members. Supervise, mentor and develop a small accounting team. Manage workloads to ensure all statutory deadlines are met. Provide technical support and constructive feedback to team members. Assist with planning and monitoring team performance, including KPIs and timesheets. Build strong relationships with clients through regular communication by phone, email and meetings. Onboard new clients and support their transition into the business. Advise clients on tax planning and tax efficiency. Provide business advisory support, including: Cash flow forecasting Budgeting Pricing guidance Prepare, review and complete bookkeeping, VAT returns and CIS where required. Conduct year-end client meetings. Carry out client fee reviews. Maintain accurate electronic records and client documentation. Liaise with HMRC and Companies House to resolve client queries. Deliver bookkeeping or accounting training to clients where appropriate. Maintain Continuing Professional Development (CPD). Attend networking events when required. Requirements Essential ACCA, ACA or equivalent fully qualified accountant. Minimum 5 years' experience working within an accountancy practice. Strong experience managing a varied portfolio of clients. Able to independently prepare and review: Statutory accounts Corporation Tax returns Self Assessment Tax Returns Experience working with: Sole Traders Partnerships Limited Companies Strong tax knowledge with the ability to advise clients. Previous experience supervising or mentoring junior staff. Experience using: Xero QuickBooks Dext FreeAgent Strong Microsoft Office skills, particularly Excel and Word. Skills & Attributes The successful candidate will: Be highly organised with excellent time management skills. Be able to prioritise workloads and meet deadlines. Have excellent written and verbal communication skills. Be confident explaining complex financial information in a simple manner. Enjoy building long-term client relationships. Take a proactive and solutions-focused approach. Be committed to continuous learning and professional development. Have a collaborative and supportive management style. Take pride in delivering exceptional client service. Benefits Competitive salary of £53,500 - £58,000 Hybrid working (2 days working from home) Opportunity to join a growing and ambitious accountancy practice. Supportive and collaborative team environment. Ongoing professional development and training. Genuine opportunities for career progression.
