Sales / Admin Coordinator 25,000 - 35,000 (depending on experience) + Benefits We're seeking a proactive and organised Sales Coordinator to support a busy commercial team. This is a fantastic opportunity for someone with experience in sales support, quotations and customer service to join a growing business. Key Responsibilities Preparing and issuing customer quotations Supporting the sales team with day-to-day administration Managing customer enquiries and communications Maintaining accurate records and system data Producing reports and sales documentation Assisting with proposals and tender submissions Liaising with internal teams to support customer requirements About You Previous experience in a Sales Coordinator, Sales Administrator or Sales Support role Experience preparing quotations Strong customer service and communication skills Excellent organisation and attention to detail Proficient in Microsoft Office Experience using CRM or ERP systems Please click on apply.
Aug 08, 2026
Full time
Sales / Admin Coordinator 25,000 - 35,000 (depending on experience) + Benefits We're seeking a proactive and organised Sales Coordinator to support a busy commercial team. This is a fantastic opportunity for someone with experience in sales support, quotations and customer service to join a growing business. Key Responsibilities Preparing and issuing customer quotations Supporting the sales team with day-to-day administration Managing customer enquiries and communications Maintaining accurate records and system data Producing reports and sales documentation Assisting with proposals and tender submissions Liaising with internal teams to support customer requirements About You Previous experience in a Sales Coordinator, Sales Administrator or Sales Support role Experience preparing quotations Strong customer service and communication skills Excellent organisation and attention to detail Proficient in Microsoft Office Experience using CRM or ERP systems Please click on apply.
Your new company A well-established organisation is seeking a proactive and creative Communications & Stakeholder Engagement Coordinator to support the delivery of internal communications, customer engagement activities and stakeholder relationship management.This varied role offers the opportunity to develop engaging communications, create high-quality content, support customer interactions, and build strong relationships across operational teams and external stakeholders. The successful candidate will play a key role in promoting collaboration, supporting business objectives and enhancing both employee and customer experience. Your new role Produce engaging monthly newsletters, including content creation, copywriting, visual design and publication management. Maintain and continuously update internal communication platforms with business updates, success stories and key organisational messages. Develop professional presentations for a range of audiences, ensuring clear messaging and engaging design. Design posters, promotional materials and communication assets to support internal and external campaigns. Assist in producing best practice guides, case studies and supporting documentation. Support the preparation of award submissions and recognition initiatives through effective content creation and storytelling. Conduct regular engagement visits with operational and internal teams to strengthen collaboration and develop positive working relationships. Build and maintain strong relationships with clients, supply chain partners and wider stakeholders. Gather feedback and insights from stakeholders to support continuous improvement initiatives. Work closely with operational leadership teams to ensure consistent and effective communication across the business. Prepare and issue professional responses to customer enquiries. Support customer communication activities, ensuring information is delivered accurately and within agreed timescales. Assist in enhancing customer satisfaction through effective engagement and communication. Support the delivery of social value commitments and community-focused initiatives. Participate in organised volunteering and community engagement activities. Identify opportunities to enhance stakeholder engagement and positive community impact. What you'll need to succeed Previous experience within a communications, administration, customer service or stakeholder engagement role. Excellent written and verbal communication skills. Strong organisational and time-management abilities. Experience producing communications materials such as newsletters, presentations or promotional content. Strong attention to detail and commitment to quality. Good knowledge of Microsoft Office applications, including Word, Outlook, Excel and PowerPoint. Confidence communicating with a variety of stakeholders. Ability to manage multiple priorities and meet deadlines. Strong problem-solving skills and a proactive approach. Experience producing internal communications or employee engagement content. Experience supporting customer communications and stakeholder management. Experience writing case studies, award submissions or business documentation. Understanding of social value, community engagement or corporate responsibility initiatives. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Your new company A well-established organisation is seeking a proactive and creative Communications & Stakeholder Engagement Coordinator to support the delivery of internal communications, customer engagement activities and stakeholder relationship management.This varied role offers the opportunity to develop engaging communications, create high-quality content, support customer interactions, and build strong relationships across operational teams and external stakeholders. The successful candidate will play a key role in promoting collaboration, supporting business objectives and enhancing both employee and customer experience. Your new role Produce engaging monthly newsletters, including content creation, copywriting, visual design and publication management. Maintain and continuously update internal communication platforms with business updates, success stories and key organisational messages. Develop professional presentations for a range of audiences, ensuring clear messaging and engaging design. Design posters, promotional materials and communication assets to support internal and external campaigns. Assist in producing best practice guides, case studies and supporting documentation. Support the preparation of award submissions and recognition initiatives through effective content creation and storytelling. Conduct regular engagement visits with operational and internal teams to strengthen collaboration and develop positive working relationships. Build and maintain strong relationships with clients, supply chain partners and wider stakeholders. Gather feedback and insights from stakeholders to support continuous improvement initiatives. Work closely with operational leadership teams to ensure consistent and effective communication across the business. Prepare and issue professional responses to customer enquiries. Support customer communication activities, ensuring information is delivered accurately and within agreed timescales. Assist in enhancing customer satisfaction through effective engagement and communication. Support the delivery of social value commitments and community-focused initiatives. Participate in organised volunteering and community engagement activities. Identify opportunities to enhance stakeholder engagement and positive community impact. What you'll need to succeed Previous experience within a communications, administration, customer service or stakeholder engagement role. Excellent written and verbal communication skills. Strong organisational and time-management abilities. Experience producing communications materials such as newsletters, presentations or promotional content. Strong attention to detail and commitment to quality. Good knowledge of Microsoft Office applications, including Word, Outlook, Excel and PowerPoint. Confidence communicating with a variety of stakeholders. Ability to manage multiple priorities and meet deadlines. Strong problem-solving skills and a proactive approach. Experience producing internal communications or employee engagement content. Experience supporting customer communications and stakeholder management. Experience writing case studies, award submissions or business documentation. Understanding of social value, community engagement or corporate responsibility initiatives. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Fundraising and Events Coordinator Salary: c.£31,230 per annum Location: Bolton (BL3) Hybrid working is available Contract: Permanent 35 hours Holidays Entitlement: 20 days plus statutory Bank Holidays Closing Date: Friday, 21st of August 2026 Interview: Week commencing 31st of August 2026 Could you be our new Fundraising and Events Coordinator at Destitute Animals Shelter We're looking for someone who not only loves and cares for animals but is also resilient and resourceful in dealing with humans! If you're the sort of person who isn't afraid to develop and try out new and creative ideas to put us out into the community, but who is also well experienced in raising funds and running events that make a real financial and social impact, this could be the role for you. This is a brand-new position within our Shelter's small team of dedicated staff and volunteers. Everything we do is in service of our mission to Rescue, Love, Repeat, taking in animals who have nowhere else to go, giving them the care they need, and finding them the homes they deserve. You'll report to the Chair of our Fundraising and Promotion Committee and work closely with our Operations Manager, with strategy and support offered throughout. Your role will be operational, with a focus on delivery and community engagement, and you'll be encouraged to make your own mark on it as we grow. Destitute Animals Shelter has developed a Fundraising Strategy for , and we're looking to diversify our income streams to make sure we're hitting the financial targets that cover the rising costs of the good work we do daily at our Shelter. With support from the Committee, you'll help shape that strategy as well as deliver against it. What You'll Be Doing Fundraising: Support the delivery of the DAS fundraising strategy and income targets. Build and maintain positive relationships with individual supporters, local businesses, community groups and donors. Research and identify new fundraising opportunities, grants, sponsorships and community partnerships. Organise and promote fundraising campaigns, appeals and supporter initiatives. Encourage regular giving, sponsorship and community-led fundraising. Keep accurate records of donations and supporter information, and make sure all activity complies with relevant legislation, GDPR and charity best practice. Events: Plan, organise and deliver fundraising and awareness events throughout the year. Coordinate the logistics venues, volunteers, suppliers, sponsorship and promotional materials. Represent the charity at community events, talks, open days and networking opportunities. Support the volunteers involved and evaluate each event so we keep improving. Community and Promotion: Help raise the profile of the charity across the Bolton area. Build relationships with local media, schools, businesses and community organisations. Work with colleagues and volunteers to create engaging fundraising and promotional content, and promote our mission, values and rescue work in a positive, professional way. Administration: Maintain fundraising databases, records and financial information accurately. Help prepare and distribute fundraising materials and communications. Keep an eye on stock levels of fundraising merchandise and promotional items. Support reporting on fundraising income, expenditure and event outcomes. Is This You We'd love to hear from you if you have: Experience of organising events, fundraising activities or community engagement initiatives. A track record of building positive relationships with supporters, customers, volunteers or community groups. Experience of working towards targets and deadlines. Good IT skills, including Microsoft Office and email systems. Experience of managing social media or promotional campaigns. Excellent communication and interpersonal skills, strong organisation and time management, and the confidence to work independently and use your initiative. GCSEs (Grade A C) or equivalent in English and Mathematics. It would be a bonus if you also had a relevant qualification in fundraising, marketing, events or business administration, experience in the charity or animal welfare sector, knowledge of fundraising regulations, or experience using CRM or donor databases. Above all, we're looking for someone with a genuine passion for animal welfare, an enthusiastic and proactive attitude, and a calm, friendly, can-do manner under pressure. You'll be reliable, professional and trustworthy, a natural team player who genuinely enjoys supporting volunteers, and someone with the emotional intelligence to read the needs of others and the self-awareness to keep growing in the role. A couple of practical points: You'll need to be a car driver with a full, clean driving licence, and you'll need to be willing to work the occasional evening and weekend to support events and fundraising activities.
Aug 08, 2026
Full time
Fundraising and Events Coordinator Salary: c.£31,230 per annum Location: Bolton (BL3) Hybrid working is available Contract: Permanent 35 hours Holidays Entitlement: 20 days plus statutory Bank Holidays Closing Date: Friday, 21st of August 2026 Interview: Week commencing 31st of August 2026 Could you be our new Fundraising and Events Coordinator at Destitute Animals Shelter We're looking for someone who not only loves and cares for animals but is also resilient and resourceful in dealing with humans! If you're the sort of person who isn't afraid to develop and try out new and creative ideas to put us out into the community, but who is also well experienced in raising funds and running events that make a real financial and social impact, this could be the role for you. This is a brand-new position within our Shelter's small team of dedicated staff and volunteers. Everything we do is in service of our mission to Rescue, Love, Repeat, taking in animals who have nowhere else to go, giving them the care they need, and finding them the homes they deserve. You'll report to the Chair of our Fundraising and Promotion Committee and work closely with our Operations Manager, with strategy and support offered throughout. Your role will be operational, with a focus on delivery and community engagement, and you'll be encouraged to make your own mark on it as we grow. Destitute Animals Shelter has developed a Fundraising Strategy for , and we're looking to diversify our income streams to make sure we're hitting the financial targets that cover the rising costs of the good work we do daily at our Shelter. With support from the Committee, you'll help shape that strategy as well as deliver against it. What You'll Be Doing Fundraising: Support the delivery of the DAS fundraising strategy and income targets. Build and maintain positive relationships with individual supporters, local businesses, community groups and donors. Research and identify new fundraising opportunities, grants, sponsorships and community partnerships. Organise and promote fundraising campaigns, appeals and supporter initiatives. Encourage regular giving, sponsorship and community-led fundraising. Keep accurate records of donations and supporter information, and make sure all activity complies with relevant legislation, GDPR and charity best practice. Events: Plan, organise and deliver fundraising and awareness events throughout the year. Coordinate the logistics venues, volunteers, suppliers, sponsorship and promotional materials. Represent the charity at community events, talks, open days and networking opportunities. Support the volunteers involved and evaluate each event so we keep improving. Community and Promotion: Help raise the profile of the charity across the Bolton area. Build relationships with local media, schools, businesses and community organisations. Work with colleagues and volunteers to create engaging fundraising and promotional content, and promote our mission, values and rescue work in a positive, professional way. Administration: Maintain fundraising databases, records and financial information accurately. Help prepare and distribute fundraising materials and communications. Keep an eye on stock levels of fundraising merchandise and promotional items. Support reporting on fundraising income, expenditure and event outcomes. Is This You We'd love to hear from you if you have: Experience of organising events, fundraising activities or community engagement initiatives. A track record of building positive relationships with supporters, customers, volunteers or community groups. Experience of working towards targets and deadlines. Good IT skills, including Microsoft Office and email systems. Experience of managing social media or promotional campaigns. Excellent communication and interpersonal skills, strong organisation and time management, and the confidence to work independently and use your initiative. GCSEs (Grade A C) or equivalent in English and Mathematics. It would be a bonus if you also had a relevant qualification in fundraising, marketing, events or business administration, experience in the charity or animal welfare sector, knowledge of fundraising regulations, or experience using CRM or donor databases. Above all, we're looking for someone with a genuine passion for animal welfare, an enthusiastic and proactive attitude, and a calm, friendly, can-do manner under pressure. You'll be reliable, professional and trustworthy, a natural team player who genuinely enjoys supporting volunteers, and someone with the emotional intelligence to read the needs of others and the self-awareness to keep growing in the role. A couple of practical points: You'll need to be a car driver with a full, clean driving licence, and you'll need to be willing to work the occasional evening and weekend to support events and fundraising activities.
Belmont Recruitment are currently looking for an experienced Payroll Officer to join a leading Housing Association on a temporary basis. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Process and maintain payroll records, ensuring all payroll transactions are completed accurately and within agreed deadlines. Administer statutory payments, pensions, colleague expenses, absence records and payroll deductions in line with current legislation. Reconcile payroll control accounts, including net pay and pension accounts, identifying and resolving any discrepancies. Maintain accurate payroll and pension records, ensuring all data is up to date and compliant. Extract, analyse and report payroll and financial data to support operational and statutory reporting requirements. Support month-end and year-end payroll processes, producing relevant documentation and returns. Respond to complex payroll enquiries, providing excellent customer service while maintaining confidentiality. Assist with internal and external audits, ensuring all payroll documentation is accurate and readily available. Support continuous improvement initiatives, contributing to payroll system developments and process improvements. Build and maintain effective working relationships with internal departments and external stakeholders. Requirements Previous experience working in a Payroll Officer, Payroll Administrator or Payroll Specialist role. Strong knowledge of payroll legislation, including statutory payments, pensions and HMRC requirements. Ideally have used iTrent Please apply with an up to date CV ASAP if this role would be of interest to you.
Aug 08, 2026
Contractor
Belmont Recruitment are currently looking for an experienced Payroll Officer to join a leading Housing Association on a temporary basis. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Process and maintain payroll records, ensuring all payroll transactions are completed accurately and within agreed deadlines. Administer statutory payments, pensions, colleague expenses, absence records and payroll deductions in line with current legislation. Reconcile payroll control accounts, including net pay and pension accounts, identifying and resolving any discrepancies. Maintain accurate payroll and pension records, ensuring all data is up to date and compliant. Extract, analyse and report payroll and financial data to support operational and statutory reporting requirements. Support month-end and year-end payroll processes, producing relevant documentation and returns. Respond to complex payroll enquiries, providing excellent customer service while maintaining confidentiality. Assist with internal and external audits, ensuring all payroll documentation is accurate and readily available. Support continuous improvement initiatives, contributing to payroll system developments and process improvements. Build and maintain effective working relationships with internal departments and external stakeholders. Requirements Previous experience working in a Payroll Officer, Payroll Administrator or Payroll Specialist role. Strong knowledge of payroll legislation, including statutory payments, pensions and HMRC requirements. Ideally have used iTrent Please apply with an up to date CV ASAP if this role would be of interest to you.
Finance & Accounts Coordinator Credit Control Cashflow Planning Accounts Administration North Birmingham 30,000 - 35,000 DOE, with flexibility for an exceptional candidate Full-Time Permanent Office-Based Are you an experienced finance, accounts or credit control professional who enjoys being close to the business, not hidden away in the background? This is a rare opportunity to join a successful, fast-growing logistics and warehousing business at a pivotal stage in its development. The company has doubled turnover in recent years, continues to win new customer opportunities, and now requires a capable Finance & Accounts Coordinator to bring structure, ownership and visibility to its day-to-day accounts function. This is not a narrow credit control role. It is a hands-on, business-critical position where you will become the central link between customers, operations, directors and external accountants. You will help the business understand what money is coming in, what needs paying, where risks may sit, and how cashflow can be managed effectively as the company continues to grow. The Role You will take ownership of customer account management, credit control, debtor follow-up, cashflow forecasting and finance administration. Responsibilities will include: Managing customer statements and follow-up activity. Chasing outstanding payments professionally and confidently. Conducting customer credit checks and recommending credit limits. Monitoring aged debt and payment commitments. Maintaining accurate records in Sage. Producing cashflow forecasts and visibility of expected receipts. Supporting supplier payment planning. Resolving customer account queries, including invoice and POD-related issues. Preparing information for external accountants. Supporting month-end close and management reporting. Working closely with directors, operations and the wider administration team. The business operates in a busy logistics environment where accuracy, pace and attention to detail matter. You will be dealing with high volumes of transport documentation, customer invoices, proof of delivery queries and account follow-up activity. What Makes This Opportunity Different? You will not be joining a large corporate finance department where your role is limited to one small task. You will be joining a growing, entrepreneurial SME where your work will have direct visibility and impact. You will have the opportunity to: Shape how the accounts function operates. Improve credit control and cashflow processes. Work directly with business owners and decision-makers. Gain wider exposure to operations, customers and commercial activity. Develop professionally with funded training and qualification support. Grow into broader finance responsibilities over time. For the right person, this could develop into an Accounts Office Manager, Finance Supervisor or wider finance management role as the business continues to expand. About You You are likely to suit this role if you have experience in: Credit control Sales ledger Accounts administration Finance coordination Cashflow forecasting Customer account management Sage or similar accounting software Excel-based reporting and forecasting Experience in logistics, transport, haulage, warehousing, freight, distribution or another high-volume operational environment would be highly advantageous, but is not essential. AAT qualification or study would be beneficial, although strong practical experience is equally important. Your Style You will need to be: Highly organised Accurate and detail focused Confident speaking to customers Professional and diplomatic Assertive when needed Commercially aware Proactive and self-motivated Comfortable working in a busy SME environment The successful candidate will be friendly and relationship-led, but also able to become firmer when payments are overdue or customer queries need resolving. Package Salary: 30,000 - 35,000 DOE Flexibility for an exceptional candidate with broader finance capability Permanent, full-time role Monday to Friday Typical hours around 8:30am - 5:30pm, with some flexibility Office-based in Birmingham Company pension Funded training and qualification support Genuine long-term development opportunity Why Apply? This is a chance to join a business that is growing for the right reasons: strong customer relationships, a reputation for service, investment in people and a clear appetite for continued expansion. You will be trusted, visible and valued. For an experienced finance, accounts or credit control professional who wants more ownership, more variety and more influence, this is an excellent opportunity to make a real impact.
Aug 08, 2026
Full time
Finance & Accounts Coordinator Credit Control Cashflow Planning Accounts Administration North Birmingham 30,000 - 35,000 DOE, with flexibility for an exceptional candidate Full-Time Permanent Office-Based Are you an experienced finance, accounts or credit control professional who enjoys being close to the business, not hidden away in the background? This is a rare opportunity to join a successful, fast-growing logistics and warehousing business at a pivotal stage in its development. The company has doubled turnover in recent years, continues to win new customer opportunities, and now requires a capable Finance & Accounts Coordinator to bring structure, ownership and visibility to its day-to-day accounts function. This is not a narrow credit control role. It is a hands-on, business-critical position where you will become the central link between customers, operations, directors and external accountants. You will help the business understand what money is coming in, what needs paying, where risks may sit, and how cashflow can be managed effectively as the company continues to grow. The Role You will take ownership of customer account management, credit control, debtor follow-up, cashflow forecasting and finance administration. Responsibilities will include: Managing customer statements and follow-up activity. Chasing outstanding payments professionally and confidently. Conducting customer credit checks and recommending credit limits. Monitoring aged debt and payment commitments. Maintaining accurate records in Sage. Producing cashflow forecasts and visibility of expected receipts. Supporting supplier payment planning. Resolving customer account queries, including invoice and POD-related issues. Preparing information for external accountants. Supporting month-end close and management reporting. Working closely with directors, operations and the wider administration team. The business operates in a busy logistics environment where accuracy, pace and attention to detail matter. You will be dealing with high volumes of transport documentation, customer invoices, proof of delivery queries and account follow-up activity. What Makes This Opportunity Different? You will not be joining a large corporate finance department where your role is limited to one small task. You will be joining a growing, entrepreneurial SME where your work will have direct visibility and impact. You will have the opportunity to: Shape how the accounts function operates. Improve credit control and cashflow processes. Work directly with business owners and decision-makers. Gain wider exposure to operations, customers and commercial activity. Develop professionally with funded training and qualification support. Grow into broader finance responsibilities over time. For the right person, this could develop into an Accounts Office Manager, Finance Supervisor or wider finance management role as the business continues to expand. About You You are likely to suit this role if you have experience in: Credit control Sales ledger Accounts administration Finance coordination Cashflow forecasting Customer account management Sage or similar accounting software Excel-based reporting and forecasting Experience in logistics, transport, haulage, warehousing, freight, distribution or another high-volume operational environment would be highly advantageous, but is not essential. AAT qualification or study would be beneficial, although strong practical experience is equally important. Your Style You will need to be: Highly organised Accurate and detail focused Confident speaking to customers Professional and diplomatic Assertive when needed Commercially aware Proactive and self-motivated Comfortable working in a busy SME environment The successful candidate will be friendly and relationship-led, but also able to become firmer when payments are overdue or customer queries need resolving. Package Salary: 30,000 - 35,000 DOE Flexibility for an exceptional candidate with broader finance capability Permanent, full-time role Monday to Friday Typical hours around 8:30am - 5:30pm, with some flexibility Office-based in Birmingham Company pension Funded training and qualification support Genuine long-term development opportunity Why Apply? This is a chance to join a business that is growing for the right reasons: strong customer relationships, a reputation for service, investment in people and a clear appetite for continued expansion. You will be trusted, visible and valued. For an experienced finance, accounts or credit control professional who wants more ownership, more variety and more influence, this is an excellent opportunity to make a real impact.
This is Alexander Faraday Limited
Chalfont St. Peter, Buckinghamshire
Wedding & Events Coordinator Buckinghamshire We are currently seeking a Wedding & Events Coordinator to join an outstanding 4-star hotel in Buckinghamshire. This is an exciting opportunity to become part of a busy and successful events team, helping to deliver a wide range of weddings, private functions and corporate events. The role offers plenty of variety, with responsibility for supporting clients throughout the entire event journey, from initial enquiry and venue show rounds through to planning, coordination and on-the-day delivery. Working closely with clients, suppliers and operational teams, you will play an important role in ensuring every event is delivered to a high standard while providing an exceptional customer experience. This position would also suit somebody who has gained experience delivering weddings and events from an operational or front of house perspective and is looking to move into a more coordination-focused role. Key Responsibilities Managing wedding and event enquiries from initial contact through to confirmation Conducting venue show rounds and client meetings Building strong relationships with clients and understanding their requirements Processing bookings, amendments and event details accurately Producing function sheets and communicating event requirements to operational teams Coordinating with departments across the hotel to ensure seamless event delivery Supporting weddings, conferences and private functions on the day of the event Maintaining client records and encouraging repeat business Assisting with sales activity and maximising event revenue opportunities What We're Looking For Previous experience within weddings, events, hospitality or conference and banqueting Strong organisational and administration skills Excellent communication and customer service abilities Comfortable building relationships with clients and suppliers Ability to manage multiple priorities in a fast-paced environment A positive and proactive approach to problem solving Flexibility to support occasional weekend and evening events This opportunity would suit candidates currently working as a Wedding Coordinator, Events Coordinator, Events Executive, Conference & Banqueting Coordinator, Functions Coordinator or Reservations Coordinator. It would also be a fantastic opportunity for somebody currently involved in the operational delivery of weddings and events who is looking to step away from front of house operations and move into a more client-facing planning and coordination role. The hotel has an excellent training and development programme in place, making it an ideal environment for someone looking to build on their existing events experience and develop their career further.
Aug 08, 2026
Full time
Wedding & Events Coordinator Buckinghamshire We are currently seeking a Wedding & Events Coordinator to join an outstanding 4-star hotel in Buckinghamshire. This is an exciting opportunity to become part of a busy and successful events team, helping to deliver a wide range of weddings, private functions and corporate events. The role offers plenty of variety, with responsibility for supporting clients throughout the entire event journey, from initial enquiry and venue show rounds through to planning, coordination and on-the-day delivery. Working closely with clients, suppliers and operational teams, you will play an important role in ensuring every event is delivered to a high standard while providing an exceptional customer experience. This position would also suit somebody who has gained experience delivering weddings and events from an operational or front of house perspective and is looking to move into a more coordination-focused role. Key Responsibilities Managing wedding and event enquiries from initial contact through to confirmation Conducting venue show rounds and client meetings Building strong relationships with clients and understanding their requirements Processing bookings, amendments and event details accurately Producing function sheets and communicating event requirements to operational teams Coordinating with departments across the hotel to ensure seamless event delivery Supporting weddings, conferences and private functions on the day of the event Maintaining client records and encouraging repeat business Assisting with sales activity and maximising event revenue opportunities What We're Looking For Previous experience within weddings, events, hospitality or conference and banqueting Strong organisational and administration skills Excellent communication and customer service abilities Comfortable building relationships with clients and suppliers Ability to manage multiple priorities in a fast-paced environment A positive and proactive approach to problem solving Flexibility to support occasional weekend and evening events This opportunity would suit candidates currently working as a Wedding Coordinator, Events Coordinator, Events Executive, Conference & Banqueting Coordinator, Functions Coordinator or Reservations Coordinator. It would also be a fantastic opportunity for somebody currently involved in the operational delivery of weddings and events who is looking to step away from front of house operations and move into a more client-facing planning and coordination role. The hotel has an excellent training and development programme in place, making it an ideal environment for someone looking to build on their existing events experience and develop their career further.
Customer & Studio Experience Manager - 15 Alfred Pl, London Our Company: FACEGYM is the world's first facial fitness brand, a unique workout experience operating at the intersection of beauty, wellness and performance. We are in the business of confidence, delivering results-driven workouts for the 40+ muscles of the face through our studios, digital platform and product innovation. With a growing footprint across the UK, US and franchise markets (India & UK), we are entering our next phase of scale where operational excellence and customer experience are critical to our success. About The Role: We are looking for a Customer & Studio Experience Manager to own and elevate every client touchpoint at FACEGYM outside of the workout itself. From the moment a client first discovers us to the moment they rebook, you are responsible for making that experience seamless, consistent and genuinely reflective of what FACEGYM stands for. Right now, our approach to customer experience is fragmented and reactive. This role exists to change that: to build a proactive feedback culture, turn our systems into strategic tools, and ensure the voice of the client sits at the centre of commercial and operational decision-making. You will own Zenoti, our core business and customer management platform, lead the CX function, manage two Studio Experience Coordinators, and work cross-functionally to embed a genuine customer-first mindset across the business. What You'll Own: Zenoti: System Ownership and Optimisation You are the internal expert and the primary point of contact with Zenoti as a company. Day-to-day system management such as; master data, configuration, payments, transactional communications, FACEGYM app is the baseline. The real opportunity is optimisation: managing the vendor relationship, researching and evaluating new features, and leading their rollout to drive efficiency, utilisation and a better client experience. You attend weekly CSM calls, manage escalations, and influence Zenoti's roadmap on behalf of FACEGYM. App and Membership Backbone You own the operational backbone of both the FACEGYM app and the membership programme. This means the configuration and client-facing flows within Zenoti, the communications triggered at every membership stage (join, active, renewal, pause, cancellation), app user experience and performance, and the troubleshooting of issues when they arise. In partnership with Marketing on messaging and Product/Tech on development, you ensure both channels are frictionless, consistent and on-brand. The Client Journey You own every digital client touchpoint outside of the Service. The journey this role is responsible for runs from: booking, through pre-visit communications, to arrival and check-in, through to post-workout follow-up, rebooking and long-term retention. The in-studio workout experience is owned by the Education team. Your responsibility is ensuring everything before and after the workout from a systems perspective is optimised and considered. Customer Feedback and Reviews You move FACEGYM from passive feedback receiver to proactive listener. You own our review strategy, implement structured post-visit feedback loops, and ensure client sentiment is visible, reported and acted upon across the business. CX Platform and Escalations Day-to-day ownership of our CX inbox platform ( Gor gias ), with the Studio Experience Coordinators as first line. You set the standard for tone of our macros, response time and resolution quality, manage complex escalations, and ensure consistency across UK, US and franchise markets. AI and Innovation You will actively explore and implement AI tools that improve the quality and efficiency of CX at FACEGYM whether that is automating reporting, enhancing response workflows, improving personalisation in client communications, or identifying patterns in feedback at scale. This is an evolving space and we want someone curious about it, not cautious of it. Reporting and Insight Weekly and monthly CX reporting that goes beyond numbers. You bring the voice of the client into trade meetings, commercial planning and operational decisions. Your reporting shifts CX from an update on the agenda to an input that shapes it. Cross-Functional CX Great client experience at FACEGYM is not owned by one team, it is felt across every function. This role works closely with Marketing (on campaigns, client comms and messaging), Operations (on studio readiness and scheduling), Education (on the handoff at the studio door), and Product/Tech (on the app and booking experience). You are the connective tissue, the person who brings the client's perspective into decisions that are often made without it. Team Management Lead, develop and support 2 Studio & Customer Relationship Coordinators, who are responsible for real-time scheduling optimisation across London studios and first-line client communications across UK, US and franchise markets. Who you are: You have experience owning customer experience in a service, hospitality or membership-led environment. You are equally managing a system and presenting insight to senior stakeholders. You notice when something is off in a client journey before anyone complains about it and know which stakeholder/department to collaborate with to resolve. 5+ years' experience in customer experience, operations, or systems roles, ideally within a service or membership-based business Strong experience managing and optimising booking or CRM systems, with Zenoti experience highly preferred Analytical mindset with the ability to pull, interpret, and present data to drive decision-making Confident cross-functional collaborator who builds strong relationships and influences across teams Clear and professional communicator with strong written and verbal communication skills Proactive and self-motivated, with the ability to identify issues early and improve processes independently Experience with, or a strong interest in, AI tools for customer touchpoints is a plus
Aug 08, 2026
Full time
Customer & Studio Experience Manager - 15 Alfred Pl, London Our Company: FACEGYM is the world's first facial fitness brand, a unique workout experience operating at the intersection of beauty, wellness and performance. We are in the business of confidence, delivering results-driven workouts for the 40+ muscles of the face through our studios, digital platform and product innovation. With a growing footprint across the UK, US and franchise markets (India & UK), we are entering our next phase of scale where operational excellence and customer experience are critical to our success. About The Role: We are looking for a Customer & Studio Experience Manager to own and elevate every client touchpoint at FACEGYM outside of the workout itself. From the moment a client first discovers us to the moment they rebook, you are responsible for making that experience seamless, consistent and genuinely reflective of what FACEGYM stands for. Right now, our approach to customer experience is fragmented and reactive. This role exists to change that: to build a proactive feedback culture, turn our systems into strategic tools, and ensure the voice of the client sits at the centre of commercial and operational decision-making. You will own Zenoti, our core business and customer management platform, lead the CX function, manage two Studio Experience Coordinators, and work cross-functionally to embed a genuine customer-first mindset across the business. What You'll Own: Zenoti: System Ownership and Optimisation You are the internal expert and the primary point of contact with Zenoti as a company. Day-to-day system management such as; master data, configuration, payments, transactional communications, FACEGYM app is the baseline. The real opportunity is optimisation: managing the vendor relationship, researching and evaluating new features, and leading their rollout to drive efficiency, utilisation and a better client experience. You attend weekly CSM calls, manage escalations, and influence Zenoti's roadmap on behalf of FACEGYM. App and Membership Backbone You own the operational backbone of both the FACEGYM app and the membership programme. This means the configuration and client-facing flows within Zenoti, the communications triggered at every membership stage (join, active, renewal, pause, cancellation), app user experience and performance, and the troubleshooting of issues when they arise. In partnership with Marketing on messaging and Product/Tech on development, you ensure both channels are frictionless, consistent and on-brand. The Client Journey You own every digital client touchpoint outside of the Service. The journey this role is responsible for runs from: booking, through pre-visit communications, to arrival and check-in, through to post-workout follow-up, rebooking and long-term retention. The in-studio workout experience is owned by the Education team. Your responsibility is ensuring everything before and after the workout from a systems perspective is optimised and considered. Customer Feedback and Reviews You move FACEGYM from passive feedback receiver to proactive listener. You own our review strategy, implement structured post-visit feedback loops, and ensure client sentiment is visible, reported and acted upon across the business. CX Platform and Escalations Day-to-day ownership of our CX inbox platform ( Gor gias ), with the Studio Experience Coordinators as first line. You set the standard for tone of our macros, response time and resolution quality, manage complex escalations, and ensure consistency across UK, US and franchise markets. AI and Innovation You will actively explore and implement AI tools that improve the quality and efficiency of CX at FACEGYM whether that is automating reporting, enhancing response workflows, improving personalisation in client communications, or identifying patterns in feedback at scale. This is an evolving space and we want someone curious about it, not cautious of it. Reporting and Insight Weekly and monthly CX reporting that goes beyond numbers. You bring the voice of the client into trade meetings, commercial planning and operational decisions. Your reporting shifts CX from an update on the agenda to an input that shapes it. Cross-Functional CX Great client experience at FACEGYM is not owned by one team, it is felt across every function. This role works closely with Marketing (on campaigns, client comms and messaging), Operations (on studio readiness and scheduling), Education (on the handoff at the studio door), and Product/Tech (on the app and booking experience). You are the connective tissue, the person who brings the client's perspective into decisions that are often made without it. Team Management Lead, develop and support 2 Studio & Customer Relationship Coordinators, who are responsible for real-time scheduling optimisation across London studios and first-line client communications across UK, US and franchise markets. Who you are: You have experience owning customer experience in a service, hospitality or membership-led environment. You are equally managing a system and presenting insight to senior stakeholders. You notice when something is off in a client journey before anyone complains about it and know which stakeholder/department to collaborate with to resolve. 5+ years' experience in customer experience, operations, or systems roles, ideally within a service or membership-based business Strong experience managing and optimising booking or CRM systems, with Zenoti experience highly preferred Analytical mindset with the ability to pull, interpret, and present data to drive decision-making Confident cross-functional collaborator who builds strong relationships and influences across teams Clear and professional communicator with strong written and verbal communication skills Proactive and self-motivated, with the ability to identify issues early and improve processes independently Experience with, or a strong interest in, AI tools for customer touchpoints is a plus
Large Housing Association is looking for an Estate Operations Coordinator to deliver a first-class service to residents on a large multi-tenure estate in North London Responsibilities: Contributing to the management of a large multi-tenure estate. Supervising the onsite estate team and service providers to deliver against targets. Contribute to the creation of service charge budgets and financial planning and respond to queries around service charge billing and collection. Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. This role will be hybrid working with 4 days on site in Colindale and Camden and the other WFH. Experience: Relevant experience in a similar customer-facing role. Excellent communication and interpersonal skills Experience in liaising and managing contractors Property management or Housing experience Computer skills (Word, Excel, Outlook) £20.88 ph PAYE or £27.61 ph Umbrella
Aug 08, 2026
Seasonal
Large Housing Association is looking for an Estate Operations Coordinator to deliver a first-class service to residents on a large multi-tenure estate in North London Responsibilities: Contributing to the management of a large multi-tenure estate. Supervising the onsite estate team and service providers to deliver against targets. Contribute to the creation of service charge budgets and financial planning and respond to queries around service charge billing and collection. Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. This role will be hybrid working with 4 days on site in Colindale and Camden and the other WFH. Experience: Relevant experience in a similar customer-facing role. Excellent communication and interpersonal skills Experience in liaising and managing contractors Property management or Housing experience Computer skills (Word, Excel, Outlook) £20.88 ph PAYE or £27.61 ph Umbrella
Care Hub Coordinator Are you the kind of person who can organise a rota, update a referral, reassure a worried family and keep several moving parts on track, without losing your cool or your coffee? We are recruiting a Care Coordination Hub Coordinator on behalf of busy Local Coordination Centre supporting the delivery of nursing, hospice care services across the region. The work will be on a temporary assignment. This is a non-clinical healthcare coordination role where your organisation, communication and problem-solving skills will directly support patients and families when reliable, compassionate care matters most. You'll help coordinate care bookings, allocate nursing and healthcare staff, maintain accurate records and respond to changing priorities. Some days will run perfectly to plan. Other days will politely ignore the plan, and that's where you come in. What You'll Be Doing Working closely with the Senior Coordinator, clinical teams and external healthcare partners, you will: Coordinate new and existing patient care arrangements from referral through to service delivery Support planned day visits, night care and multi-visit care services Identify urgent, emergency and rapid-discharge referrals and escalate them appropriately Prepare documentation and keep patient, referral and service information accurate and up to date Maintain daily and monthly staffing rotas Allocate Healthcare Assistants, nursing staff and other care resources effectively Book care visits and update cancellations, care packages and staffing changes Respond quickly to last-minute rota changes and additional cover requirements Liaise with patients, families and carers about care arrangements and service updates Work with NHS teams, District Nurses, hospital discharge teams and palliative care professionals Handle telephone enquiries professionally, sensitively and confidentially Support the resolution of straightforward concerns and complaints Ensure records are accurate, audit-ready and completed within required timescales Raise staffing shortages, system problems and service pressures before they become bigger problems Contribute to team meetings, service improvements and training activities You Could Be a Great Match If You Are: The person who spots the rota gap before anyone else does Comfortable working with systems, spreadsheets and sensitive information Calm when priorities change at short notice Clear, reassuring and professional on the telephone Naturally organised, but flexible enough to know that healthcare rarely follows a perfect checklist Motivated by work that has a genuine impact on patients and families Why This Role Matters Behind every successful care visit is someone making sure the referral has been processed, the right colleague has been allocated, the family has been updated and everyone has the information they need. That person could be you. You'll join a supportive, multidisciplinary service where good coordination is not simply an administrative task-it is an essential part of delivering safe, timely and compassionate care. The successful candidate will be expected to: Work flexibly according to service requirements Maintain confidentiality and follow information-governance requirements Promote safeguarding, equality, diversity and inclusion Follow health and safety, risk-management and operational policies Work positively with employees, healthcare professionals and volunteers Complete required learning, development and mandatory training Uphold high professional and ethical standards Reasonable adjustments will be considered throughout the recruitment process and in the workplace. If you have experience in care coordination, healthcare administration, patient services, workforce scheduling, rota management, customer service or service delivery , we'd love to hear from you. Apply today and bring your organisation, empathy and problem-solving skills to a role where every detail can make a meaningful difference.
Aug 08, 2026
Full time
Care Hub Coordinator Are you the kind of person who can organise a rota, update a referral, reassure a worried family and keep several moving parts on track, without losing your cool or your coffee? We are recruiting a Care Coordination Hub Coordinator on behalf of busy Local Coordination Centre supporting the delivery of nursing, hospice care services across the region. The work will be on a temporary assignment. This is a non-clinical healthcare coordination role where your organisation, communication and problem-solving skills will directly support patients and families when reliable, compassionate care matters most. You'll help coordinate care bookings, allocate nursing and healthcare staff, maintain accurate records and respond to changing priorities. Some days will run perfectly to plan. Other days will politely ignore the plan, and that's where you come in. What You'll Be Doing Working closely with the Senior Coordinator, clinical teams and external healthcare partners, you will: Coordinate new and existing patient care arrangements from referral through to service delivery Support planned day visits, night care and multi-visit care services Identify urgent, emergency and rapid-discharge referrals and escalate them appropriately Prepare documentation and keep patient, referral and service information accurate and up to date Maintain daily and monthly staffing rotas Allocate Healthcare Assistants, nursing staff and other care resources effectively Book care visits and update cancellations, care packages and staffing changes Respond quickly to last-minute rota changes and additional cover requirements Liaise with patients, families and carers about care arrangements and service updates Work with NHS teams, District Nurses, hospital discharge teams and palliative care professionals Handle telephone enquiries professionally, sensitively and confidentially Support the resolution of straightforward concerns and complaints Ensure records are accurate, audit-ready and completed within required timescales Raise staffing shortages, system problems and service pressures before they become bigger problems Contribute to team meetings, service improvements and training activities You Could Be a Great Match If You Are: The person who spots the rota gap before anyone else does Comfortable working with systems, spreadsheets and sensitive information Calm when priorities change at short notice Clear, reassuring and professional on the telephone Naturally organised, but flexible enough to know that healthcare rarely follows a perfect checklist Motivated by work that has a genuine impact on patients and families Why This Role Matters Behind every successful care visit is someone making sure the referral has been processed, the right colleague has been allocated, the family has been updated and everyone has the information they need. That person could be you. You'll join a supportive, multidisciplinary service where good coordination is not simply an administrative task-it is an essential part of delivering safe, timely and compassionate care. The successful candidate will be expected to: Work flexibly according to service requirements Maintain confidentiality and follow information-governance requirements Promote safeguarding, equality, diversity and inclusion Follow health and safety, risk-management and operational policies Work positively with employees, healthcare professionals and volunteers Complete required learning, development and mandatory training Uphold high professional and ethical standards Reasonable adjustments will be considered throughout the recruitment process and in the workplace. If you have experience in care coordination, healthcare administration, patient services, workforce scheduling, rota management, customer service or service delivery , we'd love to hear from you. Apply today and bring your organisation, empathy and problem-solving skills to a role where every detail can make a meaningful difference.
Traffic Management Coordinator Location: Crawley - Gatwick General hours of work: 42.5 hours per week, with varying shift pattern between 6am - 16:00pm, Benefits: Highly competitive salary Company Laptop and Phone 26 days holiday plus Bank Holidays Job Security Company Pension Employee Assistance Programme Life Assurance with a range of other amazing benefits available through an app Paternity Leave - paid at full salary for 2 weeks Maternity Leave paid at full salary for 3 months and salary for a further 3 months Fill Your Boots Rewards saving an average of £400 per year. Access to our Internal Academy Career Development and Progression Why Chevron Traffic Management Chevron TM specialises in the provision of temporary traffic management services throughout the UK, providing physical and digital traffic controls to ensure that works are carried out safely and workers and the general public are safe. Managing traffic for organisations working within Utilities, Rail, High Speed Network, Local Authorities and Events we place huge emphasis on our performance and ability to deliver, meet and exceed our clients' expectations. We give expert support from the consultation and design phase, right through to work completion and sign-off. Responsibilities of the Traffic Management Coordinator The Traffic Management Coordinator is a pivotal role within our utilities sector as you will take full responsibility for building and coordinating all activities for our utilities contracts. You will report into the Contract Manager to assist in logistically managing the workload of a team of Traffic Management Operatives to ensure they are under-taking work at the expected standards, times and locations. Coordination and Logistics: Responsible for the accurate building, reviewing and creation of picking lists for all works onto our ERP system. Liaison with our client to fulfil capacity efficiently. Schedule out planned and reactive works when required using all tools available to ensure we achieve our contractual SLA s and KPI s measures. Customer Service: Attend meetings with the team and client, in person and online. Provide information to our clients. Address customer enquiries and resolve issues in a timely and effective manner. Financial Management: Assist in maintaining financial transactions as part of the job building process to ensure we are maximising our revenue and in line with contractual rates. Data Management: Maintain accurate and up-to-date records of contract and operational delivery areas. Communication: Assist in answering calls from the client and customers and direct internally to relevant parties. Maintain effective communication channels with the contract team, supervisors, managers, and operatives to maintain operational efficiencies. Liaising with our client on job specific requirements and maintaining accurate data on internal and external systems. Learning and Development: Participate in training sessions to enhance your administration skills. Develop a solid understanding of our contract and services to assist clients effectively. Learn the cross functions of the contract for assisting in other areas when required. What good looks like: Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint). Confident to work with Orion/SAP and other IT systems. Ability to work under pressure and meet tight deadlines, where necessary. Excellent communication skills both face to face and over the telephone. Excellent negotiating skills. Ability to quickly resolve scheduling and logistics conflicts. Ability to complete work tasks with thoroughness, accuracy, and consistency. Customer-focused attitude and a commitment to delivering exceptional service. Ability to work independently and as part of a team. Eagerness to learn and take a proactive approach to tasks. Attention to detail and accuracy in data entry and record-keeping. We would appreciate: Traffic management experience, but this is not essential. Scheduling & Planning experience, again not essential as full training will be provided. So, if you want to join a winning team and be part of an innovative organisation which is focussed on company growth and employee progression, click on the apply button today. Ts & Cs apply EQUALITY AND DIVERSITY AT CHEVRON Chevron TM believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity. The richer the mix of people, skills and cultures; the greater the range of inputs, viewpoints and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms of unlawful and unfair discrimination.
Aug 08, 2026
Full time
Traffic Management Coordinator Location: Crawley - Gatwick General hours of work: 42.5 hours per week, with varying shift pattern between 6am - 16:00pm, Benefits: Highly competitive salary Company Laptop and Phone 26 days holiday plus Bank Holidays Job Security Company Pension Employee Assistance Programme Life Assurance with a range of other amazing benefits available through an app Paternity Leave - paid at full salary for 2 weeks Maternity Leave paid at full salary for 3 months and salary for a further 3 months Fill Your Boots Rewards saving an average of £400 per year. Access to our Internal Academy Career Development and Progression Why Chevron Traffic Management Chevron TM specialises in the provision of temporary traffic management services throughout the UK, providing physical and digital traffic controls to ensure that works are carried out safely and workers and the general public are safe. Managing traffic for organisations working within Utilities, Rail, High Speed Network, Local Authorities and Events we place huge emphasis on our performance and ability to deliver, meet and exceed our clients' expectations. We give expert support from the consultation and design phase, right through to work completion and sign-off. Responsibilities of the Traffic Management Coordinator The Traffic Management Coordinator is a pivotal role within our utilities sector as you will take full responsibility for building and coordinating all activities for our utilities contracts. You will report into the Contract Manager to assist in logistically managing the workload of a team of Traffic Management Operatives to ensure they are under-taking work at the expected standards, times and locations. Coordination and Logistics: Responsible for the accurate building, reviewing and creation of picking lists for all works onto our ERP system. Liaison with our client to fulfil capacity efficiently. Schedule out planned and reactive works when required using all tools available to ensure we achieve our contractual SLA s and KPI s measures. Customer Service: Attend meetings with the team and client, in person and online. Provide information to our clients. Address customer enquiries and resolve issues in a timely and effective manner. Financial Management: Assist in maintaining financial transactions as part of the job building process to ensure we are maximising our revenue and in line with contractual rates. Data Management: Maintain accurate and up-to-date records of contract and operational delivery areas. Communication: Assist in answering calls from the client and customers and direct internally to relevant parties. Maintain effective communication channels with the contract team, supervisors, managers, and operatives to maintain operational efficiencies. Liaising with our client on job specific requirements and maintaining accurate data on internal and external systems. Learning and Development: Participate in training sessions to enhance your administration skills. Develop a solid understanding of our contract and services to assist clients effectively. Learn the cross functions of the contract for assisting in other areas when required. What good looks like: Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint). Confident to work with Orion/SAP and other IT systems. Ability to work under pressure and meet tight deadlines, where necessary. Excellent communication skills both face to face and over the telephone. Excellent negotiating skills. Ability to quickly resolve scheduling and logistics conflicts. Ability to complete work tasks with thoroughness, accuracy, and consistency. Customer-focused attitude and a commitment to delivering exceptional service. Ability to work independently and as part of a team. Eagerness to learn and take a proactive approach to tasks. Attention to detail and accuracy in data entry and record-keeping. We would appreciate: Traffic management experience, but this is not essential. Scheduling & Planning experience, again not essential as full training will be provided. So, if you want to join a winning team and be part of an innovative organisation which is focussed on company growth and employee progression, click on the apply button today. Ts & Cs apply EQUALITY AND DIVERSITY AT CHEVRON Chevron TM believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity. The richer the mix of people, skills and cultures; the greater the range of inputs, viewpoints and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms of unlawful and unfair discrimination.
Are you highly organised with excellent customer service and project coordination skills? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently. Liaise regularly with customers, providing updates on project progress and delivery schedules. Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track. Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously. Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Permanent full-time opportunity. Friendly and supportive working environment. Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project Co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.
Aug 08, 2026
Full time
Are you highly organised with excellent customer service and project coordination skills? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently. Liaise regularly with customers, providing updates on project progress and delivery schedules. Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track. Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously. Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Permanent full-time opportunity. Friendly and supportive working environment. Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project Co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.
Our Client is an established and highly regarded Fresh Produce / Fruit grower and supplier to the major retailers, catering & wholesale sectors. We currently offer an excellent as Packhouse / Production Coordinator - Fresh Produce to join the business at an exciting time of growth. Packhouse / Production Coordinator is responsible for supporting the safe, efficient, and effective operation of the packhouse, ensuring products are packed to the highest standards of quality, food safety, legality, and customer specification. The role plays a key part in driving operational performance through Lean manufacturing principles, effective team coordination, and continuous improvement initiatives Key responsibilities; Support the efficient day-to-day running of the packhouse to achieve production plans and customer orders. Ensure production lines operate safely, efficiently, and in line with agreed performance targets. Monitor production output and communicate any issues that may impact productivity, quality, or service levels. Report machinery faults and equipment breakdowns promptly to the Packhouse Supervisor or Manager. Complete all operational checks and documentation accurately and within required timescales. Maintain accurate production records to ensure full traceability and data integrity. Calculate and monitor labour costs, productivity rates, and packing efficiencies. We require; Strong communication ability Confident and personable approach to team management Previous exposure to a production / packing environment Experience in a Fresh Produce facility or Fresh Food Production is essential This role is working as part of the management team and requires a 'hands on' approach in a fast-paced, perishable environment. Location: West Sussex Hours; 48 hours a week Salary; up to £38k, dependent on experience
Aug 08, 2026
Full time
Our Client is an established and highly regarded Fresh Produce / Fruit grower and supplier to the major retailers, catering & wholesale sectors. We currently offer an excellent as Packhouse / Production Coordinator - Fresh Produce to join the business at an exciting time of growth. Packhouse / Production Coordinator is responsible for supporting the safe, efficient, and effective operation of the packhouse, ensuring products are packed to the highest standards of quality, food safety, legality, and customer specification. The role plays a key part in driving operational performance through Lean manufacturing principles, effective team coordination, and continuous improvement initiatives Key responsibilities; Support the efficient day-to-day running of the packhouse to achieve production plans and customer orders. Ensure production lines operate safely, efficiently, and in line with agreed performance targets. Monitor production output and communicate any issues that may impact productivity, quality, or service levels. Report machinery faults and equipment breakdowns promptly to the Packhouse Supervisor or Manager. Complete all operational checks and documentation accurately and within required timescales. Maintain accurate production records to ensure full traceability and data integrity. Calculate and monitor labour costs, productivity rates, and packing efficiencies. We require; Strong communication ability Confident and personable approach to team management Previous exposure to a production / packing environment Experience in a Fresh Produce facility or Fresh Food Production is essential This role is working as part of the management team and requires a 'hands on' approach in a fast-paced, perishable environment. Location: West Sussex Hours; 48 hours a week Salary; up to £38k, dependent on experience
Estate Agent Senior Sales Negotiator Offered with an impressive basic salary of £30,000 plus a £2,400 car allowance you will paid straight off of the current office pipeline of £80,000 in an office that is predicted to achieve £200,000 with very realistic on target earnings of £40,000 to £45,000. Do you want to work every other Saturday? Are you feeling unsettled or undervalued within your current position and just fed up with all the false promises? Estate Agent Senior Sales Negotiator Are you an outstanding Estate Agent with the business acumen and charisma to become the most dominant Estate Agent in town? An established and ambitious independent Estate Agency are looking for a multi skilled Estate Agent with strong selling and closing skills. Estate Agent Senior Sales Negotiator This well established and forward thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through sales and to enhance still further the reputation of the company for quality and performance. Estate Agent Senior Sales Negotiator Interview applicants in a structured fashion, identifying needs and business opportunities. Contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. Negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. Co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. Integrate into a team environment and to provide support to your colleagues and Branch Manager. Ensure that service standards laid down by the company are met. Achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. Project a professional image to the public and work colleagues. Estate Agent Senior Sales Negotiator Basic salary £30,000 plus £2,400 car allowance. On target earnings of £40,000 to £45,000. Working every other Saturday. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Aug 08, 2026
Full time
Estate Agent Senior Sales Negotiator Offered with an impressive basic salary of £30,000 plus a £2,400 car allowance you will paid straight off of the current office pipeline of £80,000 in an office that is predicted to achieve £200,000 with very realistic on target earnings of £40,000 to £45,000. Do you want to work every other Saturday? Are you feeling unsettled or undervalued within your current position and just fed up with all the false promises? Estate Agent Senior Sales Negotiator Are you an outstanding Estate Agent with the business acumen and charisma to become the most dominant Estate Agent in town? An established and ambitious independent Estate Agency are looking for a multi skilled Estate Agent with strong selling and closing skills. Estate Agent Senior Sales Negotiator This well established and forward thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through sales and to enhance still further the reputation of the company for quality and performance. Estate Agent Senior Sales Negotiator Interview applicants in a structured fashion, identifying needs and business opportunities. Contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. Negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. Co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. Integrate into a team environment and to provide support to your colleagues and Branch Manager. Ensure that service standards laid down by the company are met. Achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. Project a professional image to the public and work colleagues. Estate Agent Senior Sales Negotiator Basic salary £30,000 plus £2,400 car allowance. On target earnings of £40,000 to £45,000. Working every other Saturday. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Customer Service Advisor Sittingbourne, Kent Salary: 27,000 per annum Join a Global Leader in Healthcare Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy, communication, and customer satisfaction are key? Our client, a leading pharmaceutical company based in Sittingbourne, is looking for a Customer Service Advisor to join their growing team. This is an excellent opportunity to build a rewarding career within a highly respected organisation that plays a vital role in improving people's health and wellbeing. Key Responsibilities Acting as the first point of contact for customers via phone and email. Processing customer orders accurately and efficiently. Resolving customer queries and complaints in a professional manner. Liaising with internal departments to ensure smooth order fulfilment. Maintaining accurate customer records and updating CRM systems. Building strong relationships with customers and stakeholders. Ensuring compliance with company procedures and industry regulations. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 08, 2026
Full time
Customer Service Advisor Sittingbourne, Kent Salary: 27,000 per annum Join a Global Leader in Healthcare Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy, communication, and customer satisfaction are key? Our client, a leading pharmaceutical company based in Sittingbourne, is looking for a Customer Service Advisor to join their growing team. This is an excellent opportunity to build a rewarding career within a highly respected organisation that plays a vital role in improving people's health and wellbeing. Key Responsibilities Acting as the first point of contact for customers via phone and email. Processing customer orders accurately and efficiently. Resolving customer queries and complaints in a professional manner. Liaising with internal departments to ensure smooth order fulfilment. Maintaining accurate customer records and updating CRM systems. Building strong relationships with customers and stakeholders. Ensuring compliance with company procedures and industry regulations. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Aug 08, 2026
Full time
Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Estate Agent Assistant Branch Manager £25,000 - £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings 5 days a week including Saturday 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 08, 2026
Full time
Estate Agent Assistant Branch Manager £25,000 - £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings 5 days a week including Saturday 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Warranty & Product Support Coordinator Portsmouth Permanent Full Time 35,000 An exciting opportunity is available for a Warranty & Product Support Coordinator to join a growing aftersales team within the construction, quarrying, recycling, Industrial and material handling sectors. This role is responsible for managing the full warranty administration process, ensuring equipment registrations, warranty claims, recoveries and supporting documentation are completed accurately and in line with manufacturer requirements. Working closely with internal teams, dealers, customers, suppliers and OEM partners, the successful candidate will help maximise warranty recovery, improve processes and deliver excellent customer and dealer support throughout the equipment lifecycle. Key Responsibilities Warranty Management Manage the end-to-end warranty process, including registrations, claim submissions and recoveries. Review documentation and verify warranty eligibility before claim submission. Prepare, monitor and resolve warranty claims with manufacturers and suppliers. Maintain accurate warranty records, audit trails and reporting. Support warranty invoicing, reconciliations and KPI reporting. Assist with product campaigns, recalls and technical service updates. Product Support & Administration Provide administrative support to the wider Product Support team. Assist with service cases, customer queries and system updates. Support service contract administration, quotations and planned maintenance agreements. Maintain accurate customer, equipment and service records. Develop and improve internal processes and documentation. Dealer & Customer Support Support dealer networks with warranty procedures and claim queries. Build strong relationships with customers, dealers, engineers and suppliers. Provide professional and timely responses to technical and administrative enquiries. Candidate Requirements Essential Experience within warranty administration, aftersales, service coordination or product support. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Good commercial awareness and problem-solving ability. Confident using Microsoft Office, particularly Excel. Experience with ERP, CRM, DMS or service management systems. Desirable Experience within construction equipment, automotive, agricultural machinery or commercial vehicles. Knowledge of OEM warranty processes. Experience with service contracts and aftermarket operations. Familiarity with dealer management systems or Sage. Apply now or call Lynsey at Key Recruitment for more information
Aug 08, 2026
Full time
Warranty & Product Support Coordinator Portsmouth Permanent Full Time 35,000 An exciting opportunity is available for a Warranty & Product Support Coordinator to join a growing aftersales team within the construction, quarrying, recycling, Industrial and material handling sectors. This role is responsible for managing the full warranty administration process, ensuring equipment registrations, warranty claims, recoveries and supporting documentation are completed accurately and in line with manufacturer requirements. Working closely with internal teams, dealers, customers, suppliers and OEM partners, the successful candidate will help maximise warranty recovery, improve processes and deliver excellent customer and dealer support throughout the equipment lifecycle. Key Responsibilities Warranty Management Manage the end-to-end warranty process, including registrations, claim submissions and recoveries. Review documentation and verify warranty eligibility before claim submission. Prepare, monitor and resolve warranty claims with manufacturers and suppliers. Maintain accurate warranty records, audit trails and reporting. Support warranty invoicing, reconciliations and KPI reporting. Assist with product campaigns, recalls and technical service updates. Product Support & Administration Provide administrative support to the wider Product Support team. Assist with service cases, customer queries and system updates. Support service contract administration, quotations and planned maintenance agreements. Maintain accurate customer, equipment and service records. Develop and improve internal processes and documentation. Dealer & Customer Support Support dealer networks with warranty procedures and claim queries. Build strong relationships with customers, dealers, engineers and suppliers. Provide professional and timely responses to technical and administrative enquiries. Candidate Requirements Essential Experience within warranty administration, aftersales, service coordination or product support. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Good commercial awareness and problem-solving ability. Confident using Microsoft Office, particularly Excel. Experience with ERP, CRM, DMS or service management systems. Desirable Experience within construction equipment, automotive, agricultural machinery or commercial vehicles. Knowledge of OEM warranty processes. Experience with service contracts and aftermarket operations. Familiarity with dealer management systems or Sage. Apply now or call Lynsey at Key Recruitment for more information
Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative
Aug 08, 2026
Seasonal
Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative
Service Desk Administrator £32,000 Per Annum. Stockport Full Time, Permanent Monday to Friday 0700 - 17:00 Do you have strong scheduling and coordination skills? Do you thrive in a fast-paced, customer-focused environment? Attega Group is currently partnering with our client in recruiting a Service Desk Administrator. The main purpose of this role is to work closely with the Technical Support and Operations teams to plan, coordinate, and schedule works efficiently, ensuring the smooth day-to-day running of service delivery. In return, our client is offering a salary of £32,000 per annum, depending on experience. This is a full-time, permanent role. The hours of work will be Monday to Friday, 07 00. Your responsibilities will include: Scheduling and coordinating works for field operatives, ensuring all jobs are planned and confirmed with clients daily Managing diaries and allocating resources effectively to meet service requirements Liaising with Technical Team Members and Supervisor/Managers to ensure works are delivered efficiently Ensuring all client portals and internal systems are updated accurately and in a timely manner Communicating daily via phone and email with engineers, contractors, clients, and suppliers Proactively managing changes, delays, and last-minute issues to minimise disruption The ideal candidate: Has a strong can-do attitude and excellent organisational skills Possesses strong communication and problem-solving abilities Is a confident team player who can also work independently Demonstrates self-motivation, discipline, and attention to detail Has a customer-focused attitude with a commitment to high service standards Takes health and safety seriously in all aspects of the role
Aug 08, 2026
Full time
Service Desk Administrator £32,000 Per Annum. Stockport Full Time, Permanent Monday to Friday 0700 - 17:00 Do you have strong scheduling and coordination skills? Do you thrive in a fast-paced, customer-focused environment? Attega Group is currently partnering with our client in recruiting a Service Desk Administrator. The main purpose of this role is to work closely with the Technical Support and Operations teams to plan, coordinate, and schedule works efficiently, ensuring the smooth day-to-day running of service delivery. In return, our client is offering a salary of £32,000 per annum, depending on experience. This is a full-time, permanent role. The hours of work will be Monday to Friday, 07 00. Your responsibilities will include: Scheduling and coordinating works for field operatives, ensuring all jobs are planned and confirmed with clients daily Managing diaries and allocating resources effectively to meet service requirements Liaising with Technical Team Members and Supervisor/Managers to ensure works are delivered efficiently Ensuring all client portals and internal systems are updated accurately and in a timely manner Communicating daily via phone and email with engineers, contractors, clients, and suppliers Proactively managing changes, delays, and last-minute issues to minimise disruption The ideal candidate: Has a strong can-do attitude and excellent organisational skills Possesses strong communication and problem-solving abilities Is a confident team player who can also work independently Demonstrates self-motivation, discipline, and attention to detail Has a customer-focused attitude with a commitment to high service standards Takes health and safety seriously in all aspects of the role
Job Title: Renewals & Customer Service Representative Location: Formby Salary: 13,289.41 plus up to 2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Aug 08, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Formby Salary: 13,289.41 plus up to 2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
