As a Marketing Officer in Leeds for the not-for-profit sector, you'll support the marketing team with day-to-day tasks that keep campaigns running smoothly. From creating content to managing social media channels, your work will help reach and engage key audiences. Client Details This organisation operates in the not-for-profit sector and is based in Leeds. Description Coordinated and produced digital content for recruitment and marketing campaigns across websites and digital channels, including copywriting, editing, proofing, and content management. Supported the delivery of marketing campaigns through internal channels and external agencies. Created, managed, and maintained video content across digital platforms, ensuring effective asset management and storage. Developed and delivered content plans for video and social media channels to support recruitment and engagement objectives. Produced engaging multimedia content including video, photography, graphics, and social media assets for both paid and organic campaigns. Liaised with external agencies and stakeholders to deliver digital assets to agreed specifications and deadlines. Updated and maintained websites, third-party platforms, and social media channels with accurate and engaging content. Supported the development and production of digital publications and recruitment materials. Ensured digital content remained current, brand-compliant, and aligned with relevant legislation, including data protection and copyright requirements. Assisted in the delivery of integrated marketing campaigns using digital advertising, social media, email marketing, and online platforms. Responded to customer and stakeholder enquiries across digital channels, providing a professional and customer-focused service. Maintained consistent branding and messaging across all digital communications. Conducted market, audience, and competitor research to support campaign planning and performance analysis. Profile Qualifications Degree educated or equivalent experience. Skills & Experience Experience creating digital content for websites, social media, and video channels. Strong copywriting, editing, and proofreading skills. Experience supporting digital marketing campaigns. Knowledge of social media and digital marketing trends. Experience with market research and competitor analysis. Understanding of brand guidelines and content consistency. Proficient in Adobe Creative Suite and content editing tools. Key Competencies Strong organisational skills and ability to manage multiple deadlines. Excellent written and verbal communication skills. High attention to detail and accuracy. Flexible, adaptable, and collaborative approach. Commitment to equality, inclusion, wellbeing, and safeguarding. Job Offer Hourly rate of 13.00 to 15.00, dependent on the level of experience. Temporary position based in Leeds. If you're interested in this role, apply now.
Aug 08, 2026
Seasonal
As a Marketing Officer in Leeds for the not-for-profit sector, you'll support the marketing team with day-to-day tasks that keep campaigns running smoothly. From creating content to managing social media channels, your work will help reach and engage key audiences. Client Details This organisation operates in the not-for-profit sector and is based in Leeds. Description Coordinated and produced digital content for recruitment and marketing campaigns across websites and digital channels, including copywriting, editing, proofing, and content management. Supported the delivery of marketing campaigns through internal channels and external agencies. Created, managed, and maintained video content across digital platforms, ensuring effective asset management and storage. Developed and delivered content plans for video and social media channels to support recruitment and engagement objectives. Produced engaging multimedia content including video, photography, graphics, and social media assets for both paid and organic campaigns. Liaised with external agencies and stakeholders to deliver digital assets to agreed specifications and deadlines. Updated and maintained websites, third-party platforms, and social media channels with accurate and engaging content. Supported the development and production of digital publications and recruitment materials. Ensured digital content remained current, brand-compliant, and aligned with relevant legislation, including data protection and copyright requirements. Assisted in the delivery of integrated marketing campaigns using digital advertising, social media, email marketing, and online platforms. Responded to customer and stakeholder enquiries across digital channels, providing a professional and customer-focused service. Maintained consistent branding and messaging across all digital communications. Conducted market, audience, and competitor research to support campaign planning and performance analysis. Profile Qualifications Degree educated or equivalent experience. Skills & Experience Experience creating digital content for websites, social media, and video channels. Strong copywriting, editing, and proofreading skills. Experience supporting digital marketing campaigns. Knowledge of social media and digital marketing trends. Experience with market research and competitor analysis. Understanding of brand guidelines and content consistency. Proficient in Adobe Creative Suite and content editing tools. Key Competencies Strong organisational skills and ability to manage multiple deadlines. Excellent written and verbal communication skills. High attention to detail and accuracy. Flexible, adaptable, and collaborative approach. Commitment to equality, inclusion, wellbeing, and safeguarding. Job Offer Hourly rate of 13.00 to 15.00, dependent on the level of experience. Temporary position based in Leeds. If you're interested in this role, apply now.
Anglia Ruskin University
Cambridge, Cambridgeshire
Job Title: Marketing Manager (Campaigns) Location: Cambridge/Chelmsford Salary: £38,784 - £44,746 per year Job type: Full Time, Permanent Closing Date: 07/08/2026 About ARU: ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the Role: We are seeking an experienced and results-driven Marketing Manager (Campaigns) to lead the planning, delivery and optimisation of integrated student recruitment campaigns across the UK and international markets. Working across digital, social, paid media and out-of-home, you will develop insight-led campaigns that drive awareness, engagement, applications and enrolments across undergraduate and postgraduate audiences. Working closely with colleagues across faculties, campuses and external agencies, you will play a pivotal role in supporting ARU's recruitment ambitions and enhancing our competitive position. You'll have a degree or be part qualified in a relevant professional qualification and will have extensive experience of delivering successful multi-channel marketing campaigns within a complex stakeholder environment, with strong skills in campaign management, data analysis and performance reporting. You'll be confident working with agencies and suppliers, managing budgets, developing compelling marketing content and using customer insight to drive decision-making. With excellent communication and organisational skills, you will be able to manage multiple priorities, build effective relationships and deliver measurable results. Extra Information: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates. We value diversity at ARU and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK and will conduct Right to Work checks in line with UKVI's Right to Work policy and our own institutional policy. Furthermore, we must note: Applicants applying from outside the UK: At this time, ARU is unable to sponsor applicants applying from overseas for a Worker Route visa. Applicants already in the UK: ARU is unable to offer Worker Route visa sponsorship to applicants whose salary does not meet our minimum sponsorship threshold, which aligns with roles at Grade 6 and above. Committed to being inclusive and open to discuss flexible working. We reserve the right to close this vacancy once we have received sufficient applications. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with experience in roles such as Marketing Manager, Campaign Marketing Manager, Integrated Marketing Manager, Student Recruitment Marketing Manager, Digital Marketing Manager, Performance Marketing Manager, Marketing Campaigns Manager, Acquisition Marketing Manager, Brand and Campaign Manager, Marketing Communications Manager, Marketing Communications Specialist, Campaign Manager, Digital Campaign Manager, Marketing Officer, Senior Marketing Officer, Marketing Executive, Senior Marketing Executive, Student Recruitment Officer, Student Recruitment Marketing Officer, will also be considered for this role.
Aug 07, 2026
Full time
Job Title: Marketing Manager (Campaigns) Location: Cambridge/Chelmsford Salary: £38,784 - £44,746 per year Job type: Full Time, Permanent Closing Date: 07/08/2026 About ARU: ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the Role: We are seeking an experienced and results-driven Marketing Manager (Campaigns) to lead the planning, delivery and optimisation of integrated student recruitment campaigns across the UK and international markets. Working across digital, social, paid media and out-of-home, you will develop insight-led campaigns that drive awareness, engagement, applications and enrolments across undergraduate and postgraduate audiences. Working closely with colleagues across faculties, campuses and external agencies, you will play a pivotal role in supporting ARU's recruitment ambitions and enhancing our competitive position. You'll have a degree or be part qualified in a relevant professional qualification and will have extensive experience of delivering successful multi-channel marketing campaigns within a complex stakeholder environment, with strong skills in campaign management, data analysis and performance reporting. You'll be confident working with agencies and suppliers, managing budgets, developing compelling marketing content and using customer insight to drive decision-making. With excellent communication and organisational skills, you will be able to manage multiple priorities, build effective relationships and deliver measurable results. Extra Information: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates. We value diversity at ARU and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK and will conduct Right to Work checks in line with UKVI's Right to Work policy and our own institutional policy. Furthermore, we must note: Applicants applying from outside the UK: At this time, ARU is unable to sponsor applicants applying from overseas for a Worker Route visa. Applicants already in the UK: ARU is unable to offer Worker Route visa sponsorship to applicants whose salary does not meet our minimum sponsorship threshold, which aligns with roles at Grade 6 and above. Committed to being inclusive and open to discuss flexible working. We reserve the right to close this vacancy once we have received sufficient applications. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with experience in roles such as Marketing Manager, Campaign Marketing Manager, Integrated Marketing Manager, Student Recruitment Marketing Manager, Digital Marketing Manager, Performance Marketing Manager, Marketing Campaigns Manager, Acquisition Marketing Manager, Brand and Campaign Manager, Marketing Communications Manager, Marketing Communications Specialist, Campaign Manager, Digital Campaign Manager, Marketing Officer, Senior Marketing Officer, Marketing Executive, Senior Marketing Executive, Student Recruitment Officer, Student Recruitment Marketing Officer, will also be considered for this role.
Marketing Executive An exciting opportunity for a bright, driven and energetic Marketing Executive to manage brand partner relationships, deliver engaging seasonal campaigns and support continued growth within a fast-paced in-house marketing team. If you've also worked in the following roles, we'd also like to hear from you: Campaign Executive, Partnership Marketing Executive, Marketing Partnerships Executive, Brand Marketing Executive, Marketing Officer, Marketing Coordinator, Campaign Marketing Executive, Partnerships Executive, Digital Marketing Executive SALARY: £25,000 to £35,000 per annum (depending on experience) + Benefits LOCATION: Scarborough, North Yorkshire (Close to A64, Seamer Train Station and Free Parking Onsite) JOB TYPE: Full-Time, Permanent WORKING HOURS: 9:00am-5:30pm, Monday to Friday JOB OVERVIEW Join a growing business where in-house marketing, data and strong partner relationships play a major role in commercial success. As the Marketing Executive you will work within the Campaigns team, reporting to the Head of Marketing, to plan brand campaigns, optimise performance and manage key marketing partner activity. The Marketing Executive will liaise with brands, internal departments, accounts and creative teams to coordinate campaign contributions, imagery, records, reports and review packs. This Marketing Executive role would suit someone positive, proactive and detail-focused, with strong communication skills and the confidence to manage multiple priorities in a busy environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Marketing Executive include: Brand Campaign Planning: Plan and execute seasonal and mid-season brand campaigns across agreed marketing activity Partner Relationship Management: Build effective relationships with brand partners and third-party contacts to support reciprocal campaign goals Campaign Analysis: Review previous campaign activity, analyse performance information and support improvements for upcoming seasons Marketing Contributions: Confirm, record and negotiate brand and third-party marketing contributions, sharing updates with relevant department heads Accounts Liaison: Work with the accounts team to support invoicing, answer queries and chase outstanding brand payments where required Creative Coordination: Request seasonal imagery from brands and hand over relevant assets to the creative team for campaign materials Review Packs: Work with the marketing creative team to produce review packs and provide campaign statistics for brand feedback CRM Records: Keep partner CRM records updated with accurate brand contact details and marketing points of contact Channel Content: Handle conversations with brand marketing teams about channel-specific content, campaigns and campaign requirements CANDIDATE REQUIREMENTS Previous experience in marketing, campaign coordination, brand partnerships or a similar marketing role Excellent communication and negotiation skills Able to build professional relationships with external partners and internal teams Positive, energetic and able to react quickly to changing priorities Strong attention to detail with the ability to keep accurate records and follow up actions Able to work on own initiative and manage a high volume of priority tasks Confident analysing campaign information, marketing data or performance statistics Relevant degree or professional qualification preferred but not essential Knowledge of the fashion industry and marketing trends would be beneficial HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14981 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Scarborough, North Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Aug 07, 2026
Full time
Marketing Executive An exciting opportunity for a bright, driven and energetic Marketing Executive to manage brand partner relationships, deliver engaging seasonal campaigns and support continued growth within a fast-paced in-house marketing team. If you've also worked in the following roles, we'd also like to hear from you: Campaign Executive, Partnership Marketing Executive, Marketing Partnerships Executive, Brand Marketing Executive, Marketing Officer, Marketing Coordinator, Campaign Marketing Executive, Partnerships Executive, Digital Marketing Executive SALARY: £25,000 to £35,000 per annum (depending on experience) + Benefits LOCATION: Scarborough, North Yorkshire (Close to A64, Seamer Train Station and Free Parking Onsite) JOB TYPE: Full-Time, Permanent WORKING HOURS: 9:00am-5:30pm, Monday to Friday JOB OVERVIEW Join a growing business where in-house marketing, data and strong partner relationships play a major role in commercial success. As the Marketing Executive you will work within the Campaigns team, reporting to the Head of Marketing, to plan brand campaigns, optimise performance and manage key marketing partner activity. The Marketing Executive will liaise with brands, internal departments, accounts and creative teams to coordinate campaign contributions, imagery, records, reports and review packs. This Marketing Executive role would suit someone positive, proactive and detail-focused, with strong communication skills and the confidence to manage multiple priorities in a busy environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Marketing Executive include: Brand Campaign Planning: Plan and execute seasonal and mid-season brand campaigns across agreed marketing activity Partner Relationship Management: Build effective relationships with brand partners and third-party contacts to support reciprocal campaign goals Campaign Analysis: Review previous campaign activity, analyse performance information and support improvements for upcoming seasons Marketing Contributions: Confirm, record and negotiate brand and third-party marketing contributions, sharing updates with relevant department heads Accounts Liaison: Work with the accounts team to support invoicing, answer queries and chase outstanding brand payments where required Creative Coordination: Request seasonal imagery from brands and hand over relevant assets to the creative team for campaign materials Review Packs: Work with the marketing creative team to produce review packs and provide campaign statistics for brand feedback CRM Records: Keep partner CRM records updated with accurate brand contact details and marketing points of contact Channel Content: Handle conversations with brand marketing teams about channel-specific content, campaigns and campaign requirements CANDIDATE REQUIREMENTS Previous experience in marketing, campaign coordination, brand partnerships or a similar marketing role Excellent communication and negotiation skills Able to build professional relationships with external partners and internal teams Positive, energetic and able to react quickly to changing priorities Strong attention to detail with the ability to keep accurate records and follow up actions Able to work on own initiative and manage a high volume of priority tasks Confident analysing campaign information, marketing data or performance statistics Relevant degree or professional qualification preferred but not essential Knowledge of the fashion industry and marketing trends would be beneficial HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14981 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Scarborough, North Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Marketing Managers - Why You Should Apply Broaden your experience: If you're a marketing all-rounder who wants more variety, more responsibility and a real say in how a business grows, this could be the move you've been waiting for. Make a visible impact: You'll work directly with senior leadership and the wider commercial team. Your ideas won't get lost in layers of management - you'll see them shape how the business positions its products and wins customers. A growing British manufacturer: Following investment, a strengthened leadership team and an ambitious growth plan, the business is entering an exciting new phase. You'll help drive that growth. Get ahead with AI: You'll have the freedom to use AI tools to work smarter and sharpen your marketing. If you're already curious about it - or keen to learn - you'll be in the right place. Lead and grow: You'll have a Marketing Officer reporting to you who already leads much of the content, creative and campaign delivery. You'll provide direction, coaching and commercial focus, growing your own leadership experience along the way. Salary & Benefits Up to 50,000 depending on experience. What you'll do as the Marketing Manager: Shape the marketing: You'll support the development and execution of the marketing strategy, help build category plans, and craft product propositions and customer-focused messaging. You'll also feed in market, customer and competitor insight to support commercial decisions. Lead product launches: You'll own the marketing launch of new products and range extensions - building launch plans, sales tools, training materials and customer communications, working closely with product development and sales to make each launch land. Drive customer and channel activation: You'll develop campaigns and tools that generate demand, help customers sell products more effectively, and support presentations, exhibitions, and events. Own the digital presence: You'll take ownership of the website and online customer journey - maintaining content, product pages and technical documentation, managing SEO, supporting PPC, and using analytics to improve performance and lead generation. You'll also manage external partners on larger website projects. Support and grow the team: You'll provide direction and coaching to the Marketing Officer, set clear priorities, and build strong relationships across sales, operations and product development. What you need to apply for the Marketing Manager position Generalist, all-rounder marketing experience (ideally gained within manufacturing), comfortable across the full marketing mix rather than one narrow specialism Experience with SEO, product launches and print advertising Good knowledge of AI tools, or a genuine willingness to learn, plus the ability to motivate and lead a team Next steps If you're a marketing manager looking for your next generalist marketing management opportunity and the opportunity to use AI to drive a marketing strategy, then please apply If you click ' Apply ', we may contact you via email, phone & text message regarding this job, other jobs (current and future), and related recruitment services. You can OPT OUT at any time; full details are in our Privacy Policy at (url removed) or find the policy in the Sigma website footer. Location & postcode of advert are approximate. If you don't hear from us within 14 days of application, you have not been shortlisted. We use AI to triage applications.
Jul 14, 2026
Full time
Marketing Managers - Why You Should Apply Broaden your experience: If you're a marketing all-rounder who wants more variety, more responsibility and a real say in how a business grows, this could be the move you've been waiting for. Make a visible impact: You'll work directly with senior leadership and the wider commercial team. Your ideas won't get lost in layers of management - you'll see them shape how the business positions its products and wins customers. A growing British manufacturer: Following investment, a strengthened leadership team and an ambitious growth plan, the business is entering an exciting new phase. You'll help drive that growth. Get ahead with AI: You'll have the freedom to use AI tools to work smarter and sharpen your marketing. If you're already curious about it - or keen to learn - you'll be in the right place. Lead and grow: You'll have a Marketing Officer reporting to you who already leads much of the content, creative and campaign delivery. You'll provide direction, coaching and commercial focus, growing your own leadership experience along the way. Salary & Benefits Up to 50,000 depending on experience. What you'll do as the Marketing Manager: Shape the marketing: You'll support the development and execution of the marketing strategy, help build category plans, and craft product propositions and customer-focused messaging. You'll also feed in market, customer and competitor insight to support commercial decisions. Lead product launches: You'll own the marketing launch of new products and range extensions - building launch plans, sales tools, training materials and customer communications, working closely with product development and sales to make each launch land. Drive customer and channel activation: You'll develop campaigns and tools that generate demand, help customers sell products more effectively, and support presentations, exhibitions, and events. Own the digital presence: You'll take ownership of the website and online customer journey - maintaining content, product pages and technical documentation, managing SEO, supporting PPC, and using analytics to improve performance and lead generation. You'll also manage external partners on larger website projects. Support and grow the team: You'll provide direction and coaching to the Marketing Officer, set clear priorities, and build strong relationships across sales, operations and product development. What you need to apply for the Marketing Manager position Generalist, all-rounder marketing experience (ideally gained within manufacturing), comfortable across the full marketing mix rather than one narrow specialism Experience with SEO, product launches and print advertising Good knowledge of AI tools, or a genuine willingness to learn, plus the ability to motivate and lead a team Next steps If you're a marketing manager looking for your next generalist marketing management opportunity and the opportunity to use AI to drive a marketing strategy, then please apply If you click ' Apply ', we may contact you via email, phone & text message regarding this job, other jobs (current and future), and related recruitment services. You can OPT OUT at any time; full details are in our Privacy Policy at (url removed) or find the policy in the Sigma website footer. Location & postcode of advert are approximate. If you don't hear from us within 14 days of application, you have not been shortlisted. We use AI to triage applications.
Website and Digital Marketing Officer Exciting opportunity for a Website and Digital Marketing Officer - make an impact today! Anna Freud is seeking a Website and Digital Marketing Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website. Our EDI commitment We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience. We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve . As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles. What we offer We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact. What you'll do In this role, you'll help shape how Anna Freud shows up online, creating and improving digital content across our websites and paid social channels so that children, young people, families and professionals can easily find what they need and take meaningful action. You'll update pages in our CMS, build landing pages and make sure content is clear, engaging and easy to navigate, helping users move smoothly through the website You'll review performance data through GA4 and other tools, spot opportunities to improve SEO, user journeys and conversions, and turn those insights into practical changes As the Website and Digital Marketing Officer, you'll help make sure our websites are accessible, intuitiChampion a strong user experience ve and effective, supporting UX improvements, testing new ideas and helping troubleshoot technical issues You'll work with teams and subject matter experts to bring content to life online, advising on digital best practice and helping shape the most effective way to present information You'll manage paid activity across platforms like Meta and LinkedIn, advising on strategy, audience targeting and creative, then using results to keep improving future campaigns What you'll bring As the ideal candidate, you will be an experienced and proactive digital professional with strong website and paid social media expertise, able to create engaging online content, use performance data to drive improvements and work collaboratively with colleagues to deliver an accessible and effective digital experience across Anna Freud's platforms. You will have proven experience using content management systems (CMS) to update and maintain websites, with strong attention to detail and confidence troubleshooting website issues A strong understanding of SEO, user experience and accessibility best practice, with the ability to improve digital journeys and optimise website content Experience using GA4 and other analytics tools to monitor website performance, identify opportunities and support data-informed decision making Experience planning and delivering effective paid social media campaigns across platforms including Meta and LinkedIn, with the ability to review performance and improve return on investment Strong communication and stakeholder management skills, including the ability to collaborate across teams, write and proofread content for digital channels, and manage competing priorities to deadlines Key details Hours: Full-time 35 hour per week, usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible. Holidays: 27 days plus Bank Holidays FTE Term Salary: £36,000 FTE per annum, plus 6% contributory pension scheme Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH) Contract type: Permanent. Next steps Closing date for applications: midday (12pm), Friday 17 July 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities. Notification of interview: shortlisted applicants will be notified no later than Wednesday 22 July 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants. Interviews: will be held in week commencing 27 July 2026 How to apply: click on the 'apply now' button to apply online. We are unable to accept CVs and kindly request no contact from agencies. Questions? Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer - we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Jul 14, 2026
Full time
Website and Digital Marketing Officer Exciting opportunity for a Website and Digital Marketing Officer - make an impact today! Anna Freud is seeking a Website and Digital Marketing Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website. Our EDI commitment We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience. We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve . As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles. What we offer We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact. What you'll do In this role, you'll help shape how Anna Freud shows up online, creating and improving digital content across our websites and paid social channels so that children, young people, families and professionals can easily find what they need and take meaningful action. You'll update pages in our CMS, build landing pages and make sure content is clear, engaging and easy to navigate, helping users move smoothly through the website You'll review performance data through GA4 and other tools, spot opportunities to improve SEO, user journeys and conversions, and turn those insights into practical changes As the Website and Digital Marketing Officer, you'll help make sure our websites are accessible, intuitiChampion a strong user experience ve and effective, supporting UX improvements, testing new ideas and helping troubleshoot technical issues You'll work with teams and subject matter experts to bring content to life online, advising on digital best practice and helping shape the most effective way to present information You'll manage paid activity across platforms like Meta and LinkedIn, advising on strategy, audience targeting and creative, then using results to keep improving future campaigns What you'll bring As the ideal candidate, you will be an experienced and proactive digital professional with strong website and paid social media expertise, able to create engaging online content, use performance data to drive improvements and work collaboratively with colleagues to deliver an accessible and effective digital experience across Anna Freud's platforms. You will have proven experience using content management systems (CMS) to update and maintain websites, with strong attention to detail and confidence troubleshooting website issues A strong understanding of SEO, user experience and accessibility best practice, with the ability to improve digital journeys and optimise website content Experience using GA4 and other analytics tools to monitor website performance, identify opportunities and support data-informed decision making Experience planning and delivering effective paid social media campaigns across platforms including Meta and LinkedIn, with the ability to review performance and improve return on investment Strong communication and stakeholder management skills, including the ability to collaborate across teams, write and proofread content for digital channels, and manage competing priorities to deadlines Key details Hours: Full-time 35 hour per week, usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible. Holidays: 27 days plus Bank Holidays FTE Term Salary: £36,000 FTE per annum, plus 6% contributory pension scheme Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH) Contract type: Permanent. Next steps Closing date for applications: midday (12pm), Friday 17 July 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities. Notification of interview: shortlisted applicants will be notified no later than Wednesday 22 July 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants. Interviews: will be held in week commencing 27 July 2026 How to apply: click on the 'apply now' button to apply online. We are unable to accept CVs and kindly request no contact from agencies. Questions? Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer - we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
Oct 02, 2025
Full time
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
The Interim Social Media Officer will manage and execute digital campaigns to support public sector initiatives and ensure effective online engagement. Based in Sheffield, this temporary role requires expertise in social media management, digital marketing and content creation. Client Details This organisation operates within the public sector and is a medium-sized entity committed to supporting regional growth and development. It focuses on delivering impactful campaigns that enhance public awareness and engagement. Description Preparing accurate and engaging social media content, including writing, and designing graphics and visuals which fall in line with brand and other guidelines. Coordinating a social media rota including out of hours and willingness to be part of that rota. Monitoring social media channels and identifying posts that may contravene guidelines or present a legal or other risk. Reacting at short notice in a busy environment where deadlines are tight Working collaboratively to ensure social media content prepared for campaigns and as well as reactive content as needed Collaborate with internal teams to produce content that meets project objectives. Profile A successful Interim Digital Media Officer should have: A background in Social Media Management and Digital content, ideally within the public sector or a similar environment. Proficiency in managing social media platforms and digital content creation. Strong analytical skills to assess campaign performance and recommend improvements. Experience with digital tools such as content management systems and analytics platforms. Excellent communication skills and attention to detail. Job Offer Competitive daily rate of approximately 160 to 195, paid in GBP. Opportunity to contribute to impactful public sector initiatives in Sheffield. Flexible and supportive working environment. A chance to expand your experience in digital media within the public sector. This role offers an excellent opportunity for those looking to make a meaningful impact. If this sounds like the right fit for you, we encourage you to apply today.
Oct 02, 2025
Seasonal
The Interim Social Media Officer will manage and execute digital campaigns to support public sector initiatives and ensure effective online engagement. Based in Sheffield, this temporary role requires expertise in social media management, digital marketing and content creation. Client Details This organisation operates within the public sector and is a medium-sized entity committed to supporting regional growth and development. It focuses on delivering impactful campaigns that enhance public awareness and engagement. Description Preparing accurate and engaging social media content, including writing, and designing graphics and visuals which fall in line with brand and other guidelines. Coordinating a social media rota including out of hours and willingness to be part of that rota. Monitoring social media channels and identifying posts that may contravene guidelines or present a legal or other risk. Reacting at short notice in a busy environment where deadlines are tight Working collaboratively to ensure social media content prepared for campaigns and as well as reactive content as needed Collaborate with internal teams to produce content that meets project objectives. Profile A successful Interim Digital Media Officer should have: A background in Social Media Management and Digital content, ideally within the public sector or a similar environment. Proficiency in managing social media platforms and digital content creation. Strong analytical skills to assess campaign performance and recommend improvements. Experience with digital tools such as content management systems and analytics platforms. Excellent communication skills and attention to detail. Job Offer Competitive daily rate of approximately 160 to 195, paid in GBP. Opportunity to contribute to impactful public sector initiatives in Sheffield. Flexible and supportive working environment. A chance to expand your experience in digital media within the public sector. This role offers an excellent opportunity for those looking to make a meaningful impact. If this sounds like the right fit for you, we encourage you to apply today.
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
