Training Administrator (Fully Remote)

The Company

Central Training is a national provider of specialist training solutions to organisations and individuals within the regulated and professional sectors of education, health, housing and social care.

We offer our training solutions in a number of fully accessible formats including traditional Face to Face training, Virtual Learning, eLearning and through an Open Course Public Programme. We also offer consultancy services related to organisational development including training planning.

The Role

During the first 6 months (probationary period) you will be employed as a Training Administrator. Once training and probation has been successfully completed, you will become a Training Coordinator and will play a key role in all aspects of the training life cycle, including; discussing requests with clients, liaison with associate trainers, scheduling and course tailoring, administration, invoicing and processing payments. The role requires a high level of customer engagement, complex administration, attention to detail and finance management.

What we look for

We are seeking applicants with proven, practical experience in an administrative or operational role who can demonstrate:

• Proven experience managing administration within a professional office environment
• Exceptional interpersonal and customer service skills with a positive and personable approach
• Strong verbal and written communication skills
• Numerically confident with good attention to detail
• Exceptional organisation and time management skills
• Demonstrated IT competency, with practical experience using MS Office (including Excel) in a business setting
• Knowledge of web-based video conferencing platforms e.g. Zoom and Teams
• Reflective and analytical
• Commercially minded
• Self-driven and results-orientated
• Responsible and accountable
• Educated to degree level (or equivalent work experience)

What you will get in return

In addition to working for a dynamic and values-based business, successful staff can expect:

• A starting salary of up to £26800
• Attractive team-based commission (following successful completion of the probationary period)
• A tailored induction training programme
• Promotional development opportunities after 1 year of employment
• Additional benefits after 2 years of employment

Home Environment Requirement

As this role is home-based, there is no geographical restriction for applicants who wish to apply from around the UK. However, it is critical that applicants can demonstrate they have a private home working environment, where they can work uninterrupted. Excellent, high quality broadband connectivity is also critical, as is back-up hardware (personal laptop and mobile phone).