291 jobs found

Location: Gateshead Salary: c.£40,000 - £42,000 Job Type: Full Time, Permanent Our client is seeking an experienced ICT Support Engineer to join their busy IT team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact for ICT incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service availability. The ICT Support Engineer will support hardware, software, mobile devices, printers, and network connectivity, while also contributing to continuous service improvements. What's on Offer? Competitive salary and benefits package. Ongoing training and development opportunities. Exposure to a wide range of technologies. Supportive and collaborative working environment. Key Responsibilities Manage incidents and service requests through the Service Desk system. Install, configure, maintain and support PCs, mobile devices, printers and other workplace technology. Troubleshoot hardware, software and network-related issues. Perform user administration and access management activities. Maintain ICT asset records, inventories and equipment lifecycle management. Support backup processes, data restoration activities and routine system maintenance. Analyse service desk trends and identify opportunities for continuous improvement. Requirements Previous experience as an ICT Support Engineer, IT Support Engineer or similar technical support role. Strong knowledge of Windows operating systems, workplace technologies and network infrastructure. Excellent troubleshooting and problem-solving skills. Strong communication and customer service abilities. Fluent English language skills. Experience working within a service desk or IT support environment. If you are a motivated ICT Support Engineer looking to take the next step in your career, we would love to hear from you. Apply today to be considered for this ICT Support Engineer opportunity.

Head of Infrastructure Portfolio (Director Level) Banking & Financial Services London (Hybrid) Up to 160,000 + Bonus + Benefits Are you a senior portfolio leader ready to take ownership of a major technology infrastructure change agenda within a global financial institution? This is a rare opportunity to lead the Infrastructure Portfolio for a leading global banking group, directing a multi-million-pound book of investment and change projects, managing a team of consultants and contractors, and reporting directly into senior technology and Head Office stakeholders. You'll have real authority to shape delivery, influence executive decision-making, and drive the "do-ability" of a complex, high-profile portfolio. If you thrive on governance, stakeholder engagement, and getting large-scale change over the line - this is your next move. What you'll be doing Plan, direct and govern the Infrastructure investment portfolio end-to-end, owning the delivery roadmap, critical path and prioritisation decisions across projects and programmes. Manage delegated authority from senior Head Office stakeholders (via the CIO), driving delivery on behalf of the Accountable Executive and reporting into EMEA ExCo, Delivery Forum and portfolio committees. Own portfolio governance: baseline control (budget, scope, benefits, timeline), change approval, risk/issue management, business case sign-off and project closure. Lead, recruit and develop a team of circa 13 consultants/contractors, plus matrix-manage wider project delivery staff. Manage investment budgets, cost forecasting and financial control, ensuring accurate, golden-source reporting to stakeholders and oversight committees. Set and maintain quality standards across all portfolio artefacts, ensuring compliance with project delivery policy, controls (including SOX) and regulatory requirements. Manage vendors, consultants and contractors, and work with procurement to ensure cost-effective, well-governed delivery. Provide oversight across major infrastructure and technology transformation programmes - spanning data centre migration, network transformation, cloud migration, and end user compute (EUC) modernisation such as VDI, Microsoft 365 (M365) deployment, Windows/OS migration, endpoint and device deployment, and email/Exchange upgrades. What you'll bring 10-15+ years' proven track record delivering programmes and projects within financial services, financial institutions or comparable large-scale technology/infrastructure organisations, to time and budget. Genuine portfolio management experience - not just programme or project delivery - including prioritisation and trade-off, resource allocation, roadmap and dependency management across a large, complex book of work. Hands-on experience of major infrastructure transformation, such as data centre migration, network transformation, cloud migration, and end user compute (EUC) platform modernisation - for example VDI, Microsoft 365 (M365) deployment, Windows/OS upgrades, endpoint and device deployment, or Exchange/email platform upgrades. Strong financial management skills, including capex/opex management, budget planning and forecasting, and understanding of IFRS or local GAAP standards. Demonstrable experience managing multiple senior stakeholders, with first-hand knowledge of banking or financial services products, and executive/steering committee reporting experience. Line management or matrix management experience, with strong coaching and leadership skills. Excellent communication skills, with the ability to influence and report at C-suite/CIO level. Desirable: annual/multi-year planning cycle experience, knowledge of banking regulations and regulatory project delivery, vendor/consultancy contract negotiation, and experience delivering through both waterfall and agile (SDLC/PDLC) methodologies. Ready to lead? If this sounds like your next challenge, apply now or get in touch for a confidential conversation about the role. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Infrastructure Portfolio, Portfolio Director, Head of Technology Portfolio, Portfolio Manager, Senior Programme Manager, Programme Director, Head of PMO, Infrastructure Programme Manager, IT Portfolio Manager, Change Portfolio Lead, Technology Delivery Director, PPM (Portfolio, Programme, Project Management), Investment Budget Management, Portfolio Governance, RAID Management, Critical Path Analysis, Earned Value Analysis, PDLC/SDLC, Agile & Waterfall Delivery, Regulatory Change, Banking Technology Change. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Platform Architect Rate: up to 524.40 per day - Umbrella only Duration: 4 months Location: London - 3 days a week in the office Platform Architect to lead the evolution of our Enterprise Data Platform (EDP), driving platform engineering, FinOps, DevOps automation, and data engineering capabilities across the organization. This role is ideal for an architect who can combine strategic architecture leadership with DevOps, FinOps, and Data Engineering expertise to deliver measurable business value, modernize the EDP landscape, and drive significant operational and cost efficiencies. Key Responsibilities Lead platform modernization initiatives aligned with enterprise technology and data strategies. Databricks Serverless Enablement Lead the design and implementation of Databricks Serverless capabilities across the platform. Establish governance and monitoring frameworks to track Serverless consumption and ROI. Establish workload governance 3. FinOps Enablement & Cost Governance Lead enterprise-wide FinOps adoption across the EDP ecosystem. Key deliverables: Define and implement a FinOps operating model. Establish cost accountability across business and engineering teams. Design tagging standards and policy controls. Implement automated cost governance within DevOps deployment pipelines. Enable user-level and project-level cost visibility and reporting. Implement budget controls, spending guardrails, and proactive alerting mechanisms. Discovery Zone Enhancement & POSIT Migration Architect the expansion of the Enterprise Data Platform to support capabilities currently delivered through POSIT/RStudio. Key deliverables: Design a consolidated analytics and data science platform on Databricks. Enable notebook-based development, data science experimentation, MLOps, API integrations, and application deployment. Support external data ingestion, scheduling, BI connectivity, developer tooling, and operational reporting. Enable AI and LLM integration patterns. Develop migration strategies for workloads currently hosted on POSIT. DevOps & Platform Engineering Define and implement platform engineering standards and self-service capabilities. Design Infrastructure as Code (IaC) solutions using Terraform and cloud-native tooling. Implement CI/CD pipelines for platform deployments and data engineering workloads. Automate platform provisioning, governance, monitoring, and compliance controls. Integrate security and policy enforcement into DevSecOps processes. Establish platform observability using monitoring and logging frameworks. Required Experience Essential SFIA level 6 and above Proven experience architecting large-scale cloud-based data platforms. Strong expertise in Databricks architecture and platform administration. Hands-on experience with Azure cloud services. Deep understanding of DevOps, CI/CD, Infrastructure as Code, and automation frameworks. Experience implementing FinOps practices and cloud cost optimization strategies. Strong understanding of data governance, security, and compliance requirements. Experience leading platform transformation and modernization programmes. Stakeholder management experience across technical and business functions. Technical Skills Azure and Terraform Platform Engineering Databricks Serverless capabilities. Cloud administration Platform cost management. Governance and compliance controls. Manage platform operational overhead. Manage platform reliability and performance. Manage security and supportability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Product Owner 70,000 - 80,000 Hybrid - Nottingham Own products that solve some of the UK's most complex security challenges. Not every Product Owner role is about adding another feature to a SaaS platform. Some are about shaping products that enable the secure movement of sensitive information across highly regulated environments, supporting organisations where security, resilience and trust are critical. We're working with a specialist UK technology company that has built an outstanding reputation for developing secure software and delivering innovative solutions into Defence, Government and other high-assurance sectors. As they continue to invest in their product portfolio, they're looking for an experienced Portfolio Product Owner to bridge the gap between customers, engineering and the wider business. If you enjoy turning ideas into deliverable products, influencing technical direction and working alongside talented software engineers to solve genuinely difficult problems, this could be exactly what you're looking for. The Role You'll take ownership of one or more products within the company's portfolio, working closely with engineering teams, technical specialists and customers to ensure development effort is focused on delivering maximum value. This is a role with genuine influence. You'll define priorities, own the product backlog, coordinate releases and help shape the future roadmap, ensuring products continue to evolve in line with customer needs, market trends and emerging technologies. It's a varied position that combines product ownership, stakeholder engagement, release planning and strategic thinking, giving you the opportunity to make a visible impact across the organisation. What You'll Be Doing Owning and managing the Product Backlog, ensuring priorities are clear and aligned with business objectives. Translating customer requirements and business goals into detailed user stories and deliverable product features. Working closely with Agile engineering teams throughout the software development lifecycle. Defining Product Goals and helping development teams maintain focus on delivering value. Planning and coordinating product releases, including documentation, deployment activities and internal communications. Gathering customer feedback to influence future product development. Monitoring third-party technologies and component lifecycles to support ongoing product evolution. Working with internal stakeholders to ensure product roadmaps remain commercially and technically aligned. About You You'll already have experience working as a Product Owner, Product Manager or in a similar role where you've been responsible for prioritising backlogs and working closely with software engineering teams. You'll likely bring: Experience working within Agile software development environments. A strong understanding of Product Backlog management and prioritisation. Excellent requirements gathering and stakeholder management skills. The ability to translate technical and business requirements into actionable development work. Strong communication skills and confidence working with both technical and non-technical audiences. A collaborative approach and a genuine interest in building great products. Experience within cyber security, cloud technologies, software products or other technically complex environments would be highly beneficial. Previous experience working within Defence, Government or other regulated industries would be an advantage but isn't essential. The important thing is an interest in solving complex technical challenges and the ability to quickly develop domain knowledge. Due to the nature of the work, you'll need to be eligible to obtain UK Security Clearance. What's In It For You? Salary of 70,000 - 80,000 Hybrid working with regular time spent at the Nottingham headquarters. The opportunity to influence the direction of innovative software products. Work alongside experienced engineers, architects and technical specialists. A collaborative, low-ego culture where ideas are genuinely valued. Interesting, technically challenging work that makes a real difference within secure and highly regulated environments. Apply If you're a Product Owner who enjoys working at the intersection of technology, engineering and customer needs, and you're looking for a role where you can genuinely influence product strategy rather than simply maintain a backlog, we'd love to tell you more. To find out more, apply today or contact Alex Pitts at Applause IT Recruitment for a confidential conversation

Our client, a design and manufacturer of critical, high-performance components for aerospace and defence is recruiting for a Trade Compliance Manager, to be based at offices local to Maidenhead, Berkshire. The role will be based onsite 4 days a week with 1 day working from home office. On Offer: An opportunity to join a British owned leading design and manufacturing specialist for the Aerospace industry Salary up to £75K plus bonus DOE Hybrid working - 4 days onsite, 1 days from home Private Medical 25 days annual leave 8% Employer Pension Contribution Main Purpose of the Trade Compliance Manager: Reporting to the Head of Trade Compliance the role will lead International Trade Compliance (ITC) function ensuring company compliance with international trade compliance laws and regulations, including UK, EU and US (EAR/ITAR). Acting as the key point of contact for employees and external stakeholders on all trade control matters. The role represents the business during Government compliance audits alongside the Export Officer, while also designing, delivering and maintaining a comprehensive training plan to ensure effective understanding and adherence to international trade requirements across the company. The role is responsible for a team of 4. Duties & Responsibilities of the Trade Compliance Manager: Providing Classifications for products and services and maintaining within ERP system. Screening Suppliers and Customers Communication and discussion with Chamber of Commerce Understanding and ensuring compliance with UK Export Legislation. Maintain suitable procedures and records to demonstrate control of exports to meet BIS, HMRC and/or Corporate audits and other company standards working with Export Officer Support any BIS/HMRC/MoD audits and compliance visits, ensuring adequate preparation, training and communication within the company working with Export Officer Compliance with US International Traffic & Arms regulations (ITAR), Export Administration Regulations (EAR) and Dual Use regulations Providing expert guidance to purchasing, engineering, projects, commercial and other functions to ensure compliance with and an understanding of US ITAR, EAR and End Use requirements and other US requirements and ensure ease of use for non-experts. Developing processes and controls to ensure compliance is maintained throughout the business with Export Officer including ensuring templates and forms are appropriate and easy to complete for all users. Provide training, guidance and expertise to others in maintaining export compliance standards in a suitable and appropriate fashion and style. Advise and communicate with various departments on export issues from the earliest commercial stage through the project lifecycle. Engaging and liaising with Transdigm as International Trade Compliance expert for the business, to ensure compliance with internal Transdigm requirements, including internal auditing. Qualifications and Experience required: Experience working within the Defence/Aerospace Industry Experience of managing a small team A good understanding of UK import and export requirements for military products and a good basic understanding of US ITAR and EAR regulations including their impact in the UK The ability regularly to contribute to the development of new concepts, techniques, and standards and will be considered as a focal point onsite for all aspects of UK and US Export regulations Must be able to perform in a customer focussed business environment, cope with competing priorities without significant direction and must be able to work to and achieve set objectives and targets as required by the business Ideally have some commercial experience/background as well as Trade Compliance or otherwise be able to demonstrate an understanding of how to deliver the role of Trade Compliance within a business focussed environment For full details, contact Willis Global a leading Recruitment Consultancy for the Supply Chain & Logistics industry

An exciting opportunity has arisen working in the Oil & Gas industry based in Barrow-in-Furness for an HR Advisor to support the provision of HR advice, processes, policies and coordination, with the aim of the role is to deliver a timely, consistent and credible HR service across all business areas. Key duties will involve; - Act as a first point of contact for employees via the HR email inbox, ensuring that they are fully aware of policies and processes, and provide responses and guidance in line with company HR policies and practice. - Drives all day-to-day and common HR queries and requests for information through the HR email inbox to ensure a common, efficient and accessible process. - Manages the HR inbox and related required paperwork and takes ownership of upkeeping the HR Pipeline pages. - Supports the recruitment and headcount process, including providing support for managing requisitions in Workday, engaging with the MSP and tracking headcount approvals. - Acts as the point of contact for leavers, ensuring they have the information and support they need. - Supports the HR Lead to manage and resolve straightforward employee relations issues. - Works closely with the external Occupational Healthcare provider in support of the sickness absence management process. Liaises with the employees impacted and OH managers to ensure a smooth and considerate process. - Works closely with the external Occupational Healthcare provider in support of substance misuse testing. Liaises with the employees impacted or contracting companies to ensure a smooth and considerate process. - Work closely with our external Payroll provider to ensure all monthly changes are processed accurately and efficiently and communicated as needed as well as managing payroll queries, liaising with Finance and external providers as needed. - Deals with Workday queries and requests, regular releases, management surveys and management of data in Workday. - Co-ordinates the long service awards processes and associated actions. - Any other associated duties as required. Competence & Qualifications Technical Skills - Robust knowledge of applicable HR regulations and standards - Excellent MS Office skills, especially Excel - Experienced Workday user preferred - Excellent organisational and collaboration skills - Strong contextual understanding of the business and using this to learn to understand how to develop people solutions to business challenges and risks. - Knowledge of HR disciplines and the role HR plays in organisations. - Keeps up to date on developments in the HR profession. Qualifications - CIPD qualification preferred This is a chance to work in a long-term contract, the working hours are 37 per week and the requirement is to work 4 days a week on site with 1 day at home. Morson is acting as an employment business in relation to this vacancy. Human Resources; HRBP; CIPD; HR Generalist; ER; Employment Relations; Employee Relations; Employer Relations; Coaching; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers

Group Head of IT Salary: Competitive Benefits (Dependent on Experience) Location: Bristol Job Type: Permanent Full Time Lead Technology That Drives Business Success The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a construciton and maintenance based company, who are looking for an Group head of IT based in Bristol. You'll be responsible for shaping the organisation's technology direction, leading a dedicated IT function and delivering reliable, secure and scalable systems that enable teams across the business to work effectively. Alongside overseeing day-to-day IT operations, you'll champion innovation, modernise technology where appropriate and ensure the business is equipped for the future. What You'll Be Doing Create and deliver a long-term technology strategy that supports business objectives. Provide strategic advice to senior leaders on technology investment and emerging solutions. Lead the ongoing development of IT infrastructure, business systems and cloud-based services. Manage technology projects from planning through to successful implementation, ensuring they are delivered on time and within budget. Develop strong partnerships with internal departments, external suppliers and technology providers. Manage departmental budgets and ensure technology spending delivers measurable value. Review service performance and identify opportunities to improve efficiency and user experience. Ensure compliance with relevant legislation, governance standards and data protection requirements. About You We're looking for an experienced IT professional who has successfully led technology functions within a complex business environment. You'll be equally comfortable discussing long-term strategy with senior stakeholders as you are supporting the delivery of operational improvements. You'll ideally have: Previous experience leading an IT department or technology function. A proven track record of delivering business-wide technology improvements. Strong knowledge of infrastructure, networking, cloud platforms and enterprise systems. Experience working with external technology partners and service providers. Strong commercial awareness, including budget ownership and supplier management. Excellent communication skills with the confidence to influence stakeholders at all levels. A collaborative leadership style focused on developing people and delivering excellent service. Technical Knowledge Experience in the following areas would be highly beneficial: Microsoft 365 and Azure Active Directory and Exchange Windows Server environments SQL Server Enterprise networking, VPNs and infrastructure management Cloud technologies and modern workplace solutions Cybersecurity principles and risk management IT service delivery and continuous improvement frameworks What's in It for You? Competitive salary based on experience. Comprehensive benefits package. Company pension. Generous annual leave. Ongoing investment in professional development. A genuine opportunity to influence technology strategy at senior level. A supportive working environment where innovation and new ideas are encouraged. Apply Today If you're a strategic IT leader looking for a role where you can make a lasting impact, we'd love to hear from you. For more information or to apply, contact Kirsty on (phone number removed) or submit your CV today.

Position: Head Of Housing (Housing) Location: Ansell Way, Warwick, CV34 4UL Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: PAYE: £37.40 per hour Job Reference: (phone number removed) Job Responsibilities Head of Housing Provide strategic and operational leadership for the Housing Service Area, ensuring customer-focused, efficient, and effective service delivery. Develop, implement, and monitor housing strategies, policies, service plans, and improvement programmes. Manage service budgets, resources, performance, and value for money to ensure effective financial control. Lead, motivate, and develop multi-disciplinary teams, promoting strong leadership, performance improvement, and positive organisational culture. Provide expert advice and guidance to the Chief Executive, Senior Leadership Team, elected members, and stakeholders on housing matters. Drive service transformation, innovation, partnership working, and continuous improvement across housing services. Ensure compliance with relevant housing legislation, regulatory requirements, safeguarding responsibilities, and council policies. Build effective relationships with partners, contractors, community organisations, and public sector agencies to improve service outcomes. Represent the Housing Service at committees, panels, meetings, and public forums where required. Lead strategic projects, manage risks, and support delivery of the Council s corporate priorities. Person Specification Qualifications & Experience Degree-level qualification in a relevant discipline or significant equivalent professional experience. Significant senior management experience within housing, local government, or a complex public sector environment. Proven experience leading housing strategies, policies, and service improvement programmes. Membership of a relevant professional body (e.g., Chartered Institute of Housing) and commitment to continuous professional development. Demonstrable experience managing large teams, budgets, and complex services. Strong track record of delivering measurable service improvements and value for money. Experience building effective relationships with stakeholders, partners, and service users. Experience managing complex projects and contracts is desirable. Knowledge, Skills & Abilities Comprehensive knowledge of housing legislation, regulatory standards, and social housing requirements. Ability to provide strategic advice and influence senior leaders and elected members. Strong leadership, communication, negotiation, and decision-making skills. Ability to manage change, improve performance, and deliver customer-focused services. Strong understanding of equality, diversity, and quality standards in service delivery. Ability to analyse complex issues, manage risks, and develop effective solutions. Other Requirements Ability to attend occasional evening meetings with councillors, residents, and stakeholders. Commitment to delivering high-quality, inclusive housing services. Ability to travel as required for the role. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

A Sous Chef, required to join a hotel in the Bromley area. This role may suit an experienced Chef de Partie, ready for progression to the role of Sous Chef. As Sous Chef you will support the Executive Head Chef in the daily management of the kitchen. This role is ideal for a strong team player who thrives in a fast-paced environment, demonstrates excellent kitchen management practices, and is confident using computer-based system The Sous Chef will play a key role in maintaining high culinary standards, ensuring efficient kitchen operations, and supporting the development of the brigade. Exposure to a varied operation including restaurant, events, and banqueting. The ideal candidate for the role of Sous Chef, will have: Level 3 Food Safety Level 3 Allergen Management Food Production qualification (NVQ Level 3 or equivalent) Proven experience in a supervisory kitchen role (Sous Chef or strong Chef de Partie). Demonstrable experience leading teams and managing service effectively. Personal Attributes for the role of Sous Chef: Positive, team-oriented approach with strong leadership qualities. High level of professionalism and reliability. Passion for food quality and continuous improvement. Committed to training, mentoring, and developing others. Sous Chef responsibilities: Operational & Kitchen Management Support the Executive Head Chef in the day-to-day running of all kitchen operations. Ensure full compliance with kitchen procedures, including HACCP, Food Safety, allergen management, and cleaning schedules. Maintain high standards of food quality, consistency, and presentation across all services. Take responsibility for the kitchen in the absence of the Executive Head Chef. Ensure all Standard Operating Procedures (SOPs) are followed consistently. Teamwork & Leadership Foster a strong team culture through collaboration, clear communication, and leading by example. Supervise and support the kitchen brigade during service. Assist in training, mentoring, and developing team members. Contribute to performance management and team development initiatives. Stock Control, Purchasing & Systems Manage stock levels, ordering, and deliveries in line with business needs. Utilise purchasing and rota systems effectively, including: Procure Wizard (purchasing and stock control), Rota Ready (labour scheduling), Food Alert (compliance and due diligence) Ensure accurate record-keeping for stock, invoices, and compliance documentation. Support cost control through effective stock rotation and waste reduction. Food Production & Standards Oversee food production including batch preparation, portion control, and service execution. Ensure all dishes meet required specifications and quality standards. Assist with menu planning and development in line with seasonal and business requirements. KPIs & Accountability Support delivery of key financial and operational targets, including: Food cost and gross profit margins, Waste reduction targets, Labour cost control (in collaboration with senior chefs), Food safety and compliance audit results Take accountability for maintaining high standards and contributing to continuous improvement. Skills & Competencies: Strong understanding of kitchen management procedures and compliance standards. Confident computer user with experience in digital kitchen systems. Experience with Procure Wizard, RotaReady, and Food Alert highly desirable. Excellent organisational and time management skills. Strong attention to detail and commitment to standards. Ability to work under pressure in a fast-paced environment. The salary for the role of Sous Chef, is given as up to £43,000 / per annum, 45 hour / plus an incentive bonus scheme. Plus a selection of other company benefits are available and free car parking. N.E. Recruitment i s acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, backend data flows, and support tiers across legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). 1, 2 Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue / CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Job Title: Sage X3 Support Consultant (Team Lead) Location: London (Hybrid 4 days onsite, 1 day remote) Salary: Competitive + Benefits Start date: Flexible Overview We are working with a well-established organisation that is seeking an experienced Sage X3 Support Consultant to lead their ERP support function. This is a key role within the business, working closely with the Head of IT to ensure the smooth operation, support, and continuous improvement of the Sage X3 system. Key Responsibilities Lead and manage the day-to-day activities of the Sage X3 support team Act as the primary point of contact for Sage X3-related issues and escalations Provide hands-on functional and technical support across the system Work closely with the Head of IT to align ERP support with wider business strategy Manage incident resolution, troubleshooting, and root cause analysis Support system upgrades, enhancements, and integrations Liaise with third-party vendors and stakeholders where required Ensure documentation, processes, and support standards are maintained and improved Deliver user training and support where necessary Key Requirements Proven experience supporting Sage X3 in a commercial environment Previous experience leading or mentoring a support team Strong understanding of ERP systems Experience with troubleshooting, incident management, and system support Knowledge of SQL, reporting tools, or Sage X3 4GL is advantageous Strong stakeholder management and communication skills Ability to work both strategically and hands-on How to Apply: If of any interest, please apply via the job advert.

R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is an excellent opportunity for someone looking to take the next step in their IT career. Whether you're currently working in 2nd or 3rd Line Support, or maybe balancing support with occasional installation projects, this role offers the chance to transition into a dedicated installations position with training and support provided. You'll work alongside an experienced team, gaining hands-on exposure to a wide variety of client projects, from workstation deployments through to larger infrastructure rollouts. If you're technically minded, enjoy getting out from behind the desk and are keen to build a career delivering IT solutions on-site, this could offer the right career path. Working hours are Monday to Friday, 39hrs per week, with occasional out-of-hours work (time back in lieu provided). The role is based from the Norwich office with travel to client sites both locally and more infrequently across the UK. Please note that a full UK driving licence is essential, and occasional overnight stays will be required. The Company This organisation delivers a comprehensive range of IT solutions to SME clients across the UK. With an excellent reputation for customer service and technical expertise, they support businesses with everything from IT infrastructure and networking to cloud and connectivity solutions. Joining the team means becoming part of a supportive business that genuinely invests in developing its people, providing the training and experience needed to build a long-term career in IT installations. The Benefits: Competitive salary 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Time off in lieu (TOIL) for out-of-hours work Ongoing training and development opportunities The Day to Day Assisting with and delivering IT installation projects for clients across the UK. Installing and configuring PCs, laptops, monitors and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up user devices and IT infrastructure. Assisting with network installations, including wireless access points and structured cabling. Supporting AV and telephony installations where required. Project planning scope of works Travelling to client sites to complete installations and project work. Working closely with experienced engineers to develop your technical knowledge. Delivering a professional, customer-focused service on every project. Taking increasing ownership of projects as your experience grows. You Will Have/Be Experience within an IT support role, at 2nd or 3rd Line level, or exposure to both support and installations. An MSP background would be advantageous but not essential. Good knowledge of Windows operating systems, Microsoft 365 and basic networking principles. An interest in infrastructure, hardware and project-based IT work. A proactive approach with a willingness to learn new technologies. Strong problem-solving skills and the confidence to work through technical challenges. Excellent communication skills and the ability to build positive relationships with clients. A full UK driving licence. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden Business Partner at rthirteen recruitment. If you don t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.

Kenneth Brian Associates are working on behalf of a non-profit organisation based in Leatherhead, who are seeking an experienced Office & Facilities Manager . The role will be responsible for ensuring efficient facilities and office management for the core business fundamentals across IT, Fleet and Insurance Contracts. The role will involve: Primary point of contact for the MSP (outsourced IT company), being the go to and ensuring the MSP are doing what they should be Contract negotiation i.e. insurances, fleet vehicles etc Assisting with logistics for any office moves etc. Seeking where third-party providers can improve services and seeking alternatives where necessary Purchasing of IT hardware/software and issuing IT equipment for new staff Setting up new users Managing office equipment and consumables Fleet management Experience required: Experience working with either an outsourced IT provider or in-house IT team, being that go to for issues/projects etc. Contract negotiations and renewals Fleet management would be advantageous but not essential Must live locally to Leatherhead as the role is office based Wanting to work for a non-profit organisation which supports an excellent cause close to peoples hearts In return our clients offers a very competitive benefits package and an opportunity to work for a brilliant non-profit organisation!

Head of AI Manchester (Office Based) 90,000 + Fantastic Benefits Reporting to: Chief Executive Officer A genuine once in a career opportunity. We're looking for an exceptional technical leader to own AI strategy and delivery for a sales led, essential business services provider at the forefront of digital innovation. Backed by an unrivalled track record of year on year subscription growth and part of a highly successful international Group, this organisation is now investing seriously in AI, both externally in client facing products and internally to drive efficiency across the business. This is a rare opportunity for an existing Head of AI, or a Senior AI Engineer or AI Product Manager ready to step up, to own the full picture: strategy and hands-on delivery of production grade generative AI solutions. What You'll Do Lead the design and deployment of market leading AI features across our clients' web and app based product portfolio. Partner with product managers, content managers, and senior stakeholders to design, build, deploy, and optimise state of the art AI, ML, LLM, and GenAI solutions. Use AI to broaden reach, engagement, and utilisation across our services. Identify opportunities to drive efficiency through AI across the wider business. Optimise data chunking and text embeddings for semantic search performance across a large, highly specialist text corpus. Track the competitive landscape and stay ahead of advances in the GenAI space. Govern post implementation success through clearly defined metrics. Analyse utilisation and user feedback to identify optimisation opportunities, reporting findings to stakeholders. Educate and mentor engineering staff and the broader business. What You'll Bring Degree in computer science, AI, machine learning, or a related STEM field. Strong leader, able to communicate clearly at all levels. Track record deploying business critical ML models in production. Experience building and scaling RAG applications with semantic search and text embeddings. Cloud computing experience, ideally Azure, AWS, or GCP. Strong ML and data science fundamentals, including NLP. Ability to manage AI/RAG/GenAI risk and fine-tune models on proprietary datasets. Strong Python and SQL skills, with frameworks such as PyTorch and TensorFlow. If you're ready to shape AI strategy from the ground up and see it through to production, at real scale, this is the role for you. In addition, you will be joining a high growth organisation with the opportunity to make immediate impact whilst diversifying your technical skillset by working closely with a highly commercial Board and C-Suite. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client is a successful and rapidly evolving organisation based in Birmingham is seeking an experienced Head of UK Payroll. This is a key leadership opportunity, you will lead a dedicated payroll team and have overall responsibility for the delivery of an accurate, compliant and effective UK payroll service. Salary Package: Competitive salary plus large company benefits, hybrid working, a broad flexible benefits scheme, and 2 paid-for volunteering days a year. Hours: 9.00 am 5.30 pm, Monday Friday. As the Head of UK Payroll, your duties include: Payroll Operations Oversight : Lead and manage end-to-end UK payroll operations, ensuring accurate and timely processing of payroll and for all employees. Implement and maintain payroll policies, procedures, and compliance with statutory regulations. Team Leadership: Build and lead a high-performing UK payroll team, providing guidance, training, and support for ongoing professional development. Foster a collaborative and efficient work environment to meet payroll objectives. Compliance and Legislation : Stay abreast of UK payroll legislation, tax regulations, and other related compliance requirements. Ensure payroll processes align with legal standards and are consistently updated to reflect changes in regulations. Ensure annual activities are completed to statutory deadlines. Payroll Systems Management: Oversee and optimise the use of payroll software and systems, ensuring they are up-to-date, efficient, and capable of handling the organisation's payroll complexities. Benefits Administration: Collaborate with HR and Finance teams to manage benefits/benefit in kind administration, including pension contributions, healthcare, and other employee benefits. Process Improvement: Identify opportunities for process improvement within the payroll function, implementing streamlined procedures and leveraging technology for increased efficiency. Audit and Reporting: Conduct regular internal audits of payroll processes to ensure accuracy and compliance. Generate and analyse payroll reports, providing insights to senior Collaboration with External Partners: Liaise with external stakeholders, such as HMRC and pension providers, to maintain positive relationships and ensure accurate and compliant payroll reporting. Collaborate with finance teams for seamless integration of payroll data into broader financial reporting processes. As the Head of UK Payroll, you will have: Proven track record of successfully leading and managing a UK payroll team Comprehensive understanding of UK payroll legislation, tax regulations, and compliance requirements, with a history of ensuring accurate and timely payroll processing Extensive experience in managing and optimising payroll systems, including a demonstrated ability to implement technology solutions for improved efficiency and accuracy Ability to develop and implement strategic payroll initiatives aligned with organisational goals, including process improvements and adaptation to evolving payroll trends Excellent interpersonal and communication skills Strong analytical skills with a focus on problem resolution, including the ability to address complex payroll issues promptly Extensive experience in using Microsoft Excel, being an advanced user

R13 Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service and problem-solving are at the heart of everything they do. Supporting a specialist software platform, you will play a key role in delivering a high-quality experience to clients while developing valuable technical and client-servicing skills. Full-time, Monday to Friday hours with hybrid working available. Salary offered is circa. £26,000. Full product training will be provided, making this a fantastic opportunity for someone who is passionate about technology and customer support and wants to build a long-term career within a growing IT business. The Company This forward-thinking technology business develops and delivers specialist software solutions to their clients. With a strong focus on innovation, collaboration and client success, they offer excellent long-term development opportunities within a supportive and people-focused working environment. Benefits Hybrid working opportunities Pension scheme Ongoing training and development Clear career progression opportunities Supportive and collaborative team environment Exposure to cutting-edge technologies and projects The Day to Day Providing first-line remote support to software users and clients. Logging and managing incidents and service requests via the ticketing system. Investigating and troubleshooting technical issues using internal and external resources. Prioritising support tickets based on urgency and impact. Escalating more complex issues to specialist teams where required. Maintaining accurate documentation and updating records clearly and consistently. Providing timely updates to clients and internal stakeholders. Supporting user onboarding/offboarding and access management processes. Assisting with password resets, account amendments and user administration. Contributing to knowledge base documentation and process improvements. Ensuring compliance with internal security and operational procedures. You Will Have / Be Previous experience within a customer service, service desk or helpdesk position. Excellent communication skills, both written and verbal. Strong customer service and relationship-building abilities. Good IT literacy, including Office 365. Strong organisational skills and attention to detail. Ability to prioritise workload and manage multiple tasks effectively. A proactive and positive approach to problem-solving. Comfortable working in a fast-paced and evolving environment. How to Apply To hear more details about this fantastic opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days upon initial submission of your CV, please assume you have been unsuccessful on this occasion.

Aka Recruitment are proud to be working with an established multi-franchise automotive retail group to bring you this exciting Group IT Manager position based in Kent . Working across a network of dealerships and petrol forecourts throughout South East London, you will take genuine ownership of the Group's technology environment, ensuring systems, infrastructure, communications and dealership technology remain secure, reliable and effective. Working Monday to Friday, 8:00am to 4:30pm , you will be rewarded with a salary of 60,000, depending on experience , alongside an excellent benefits package including a company car, BUPA private medical insurance, company mobile phone, laptop and pension. Job Duties Include: Take overall responsibility for the day-to-day operation and development of the Group's IT environment. Own and administer the Keyloop dealer management system and associated dealership and manufacturer systems. Manage IT infrastructure across multiple sites, including networks, internet connectivity, Wi-Fi, telephony and communications. Manage user accounts, permissions, security, directories, backups and business continuity. Oversee servers, PCs, laptops, mobile devices, printers and wider IT assets across the Group. Maintain appropriate cyber-security standards, endpoint protection, patching, access control and data protection. Manage relationships with external IT, telecoms, software, cyber-security and hardware suppliers. Take ownership of IT incidents and ensure critical issues affecting dealership operations are resolved quickly. Manage the procurement, installation, replacement and lifecycle of IT hardware, software and communications equipment. Coordinate system installations, upgrades and changes with departmental managers while minimising disruption to the business. Maintain accurate IT asset and licence registers alongside comprehensive systems documentation. Review existing systems and identify opportunities to improve reliability, simplify processes and reduce unnecessary costs. Support department heads with management information and help teams make better use of dealership and manufacturer systems. Develop reports, forms, workflows and technology solutions to improve business efficiency. Manage technology projects including system migrations, new dealership openings, refurbishments, manufacturer system changes and infrastructure upgrades. Support new employees and managers with system access and appropriate systems training. Work with management to establish effective IT policies, controls and disaster-recovery arrangements. Monitor supplier performance, contracts and expenditure while assisting with the Group IT budget. Attend management meetings and provide clear advice to directors and managers regarding IT risk, investment and future requirements. Regularly visit Group sites and provide hands-on support when required. Requirements: Significant experience within IT operations, infrastructure, systems administration or IT management in a commercial organisation. Experience supporting a multi-site organisation with the ability to balance strategic decisions, supplier management and hands-on problem solving. Strong practical understanding of business networking, internet connectivity, Wi-Fi and telephony. Experience administering Microsoft business environments including Microsoft 365, Active Directory/Entra ID or comparable platforms. Good understanding of cyber security, user access, endpoint management, backups and disaster recovery. Experience managing IT assets, software licences and technology suppliers. Strong problem-solving skills with the ability to coordinate internal and external resources to restore services quickly. Strong project management and organisational skills. Excellent communication skills with the ability to explain technical issues clearly to non-technical colleagues. Strong commercial awareness and the ability to assess technology expenditure based on business value. Full UK Driving Licence and willingness to travel regularly between Group locations. Desirable Experience: Experience with Keyloop, Autoline, Drive or another automotive Dealer Management System . Previous IT experience within a motor dealership or automotive retail group . Experience supporting multi-site retail, hospitality or other operationally intensive businesses. Knowledge of Cyber Essentials or similar cyber-security frameworks. Experience with dealer manufacturer portals and automotive retail systems. IT supplier and contract negotiation experience. Experience with system implementation, migration or dealership acquisition projects. Motor-trade experience is advantageous but not essential , with strong multi-site IT Managers from other commercial sectors also encouraged to apply. Reasons to Apply: Company car. BUPA private medical insurance. Company mobile phone and laptop. Company pension. Monday to Friday working hours. Training and familiarisation with existing dealership and manufacturer systems. Genuine opportunity to take ownership of technology within an established, privately owned automotive business. A varied role with visibility across the entire organisation and the opportunity to directly influence how technology and systems are used. This is an excellent opportunity for an experienced Group IT Manager looking to take genuine ownership of technology within a successful automotive retail business. If you enjoy solving problems, managing technology across multiple sites and building strong relationships with both technical and non-technical teams, we'd love to hear from you. To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference Aka3862

Portfolio are proud to be exclusively representing our HR Software & Employment Law client in their search for an Activation and Engagement Team Manager. You will manage a team of approx. 10 account managers who onboard new clients, introduce new products to clients and give unbeatable customer service. You will have experience in a similar industry, onboarding new clients, keeping engagement high and contributing to retention. Team leader experience is also required, monitoring performance, offering support and guidance in order to develop your people and all associated HR. If you are looking for a new challenge, please apply today and we'll be in touch! Job Summary: As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies. Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey. Reporting to the Head of activation & Engagement. Day-to-day responsibilities include, but not limited to the below: Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey Develop and guide the Activation Team to deliver minimum 80% activated clients. Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. Develop and execute comprehensive onboarding strategies to drive customer activation and engagement Collaborate with cross-functional teams to design and implement onboarding programs Create engaging content, including email campaigns, tutorials, and guides to support onboarding Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes Manage and track key performance indicators (KPIs) to measure onboarding success within your team. Provide exceptional customer support and address customer concerns in a timely and professional manner Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve. Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement. Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development. Manage and track client journey and suggest and implement change to support adoption of the product and software. Be able to look at and report on daily / weekly / monthly KPI's and look at where improvement can be made team and department wide, In order to support the company yearly objectives. Requirements: Strong understanding of customer onboarding principles and best practices Excellent communication, project management, and analytical skills Ability to work in a fast-paced environment and prioritize multiple tasks Team management of 2 years Proficiency in CRM software and data analysis tools Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51976LF INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client, a growing technology company, urgently require an experienced Head of IT to join their team on a permanent basis. In order to be successful, you will have the following experience: Experience of leading significant IT initiatives, with ownership of technology outcomes within a SME or growing organisation Strong Microsoft 365 and hybrid cloud platforms Experience of supporting ISO 27001 and Cyber Essentials Plus frameworks Comfortable in operating at both strategic and hands-on level SC Cleared Within this role, you will be responsible for: Ensure the organisations systems tooling and tech services support secure growth Shaping and delivering technology roadmap, maintaining a secure and resilient tech environment and enabling adaoption of emerging technologies including AI and automation Lead delivery of IT services Maintain responsibility for the day-to-day administration of technology platforms Ensure employees have the tools, systems and support required to work effectively Manage onboarding, offboarding, device lifecycle management and user access controls Implement opportunities for automation and AI-enabled ways of working Manage stakeholder and 3rd party relationships This represents an excellent opportunity to secure a permeant role within a high profile and rapidly growing organisation If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Ecommerce Front End Developer (React, GraphQL) Northampton (4 days onsite, Fridays from home) 40000 - 45000 + Benefits No visa sponsorship available Your new company I'm working with a market-leading manufacturing business within their niche that is investing heavily in its digital capability as part of a wider transformation programme. This is a company with a strong engineering heritage, now modernising how it engages customers through technology. Their core platform supports both B2B and B2C Ecommerce, making it a genuinely complex environment with real scale and variety in user journeys. You'll be joining at a point where they are bringing more capability in-house from third-party providers, giving you the opportunity to take ownership, influence technical direction and leave a visible mark on how their frontend estate evolves. Your new role This role is centred around building and owning the core Ecommerce website experience within a modern, headless architecture. You'll be developing in React, working with GraphQL APIs and integrating with Hygraph CMS, helping to deliver a fast, scalable and flexible frontend that supports a complex ecommerce environment. Beyond the tech, this role has strong visibility. You'll engage with internal stakeholders across the business, helping translate requirements into technical solutions. It's not just about building components. It's about shaping how the platform evolves. With the move away from agencies, you'll play a key role in establishing in-house capability. It's a genuine opportunity to take ownership and influence how things are done moving forward. What you'll need to succeed Strong React/TypeScript development experience (2+ years) Experience with or exposure to headless CMS platforms such as Hygraph Good understanding of GraphQL and modern data fetching approaches Understanding of PWA concepts and frontend performance optimisation Strong communication skills, with the ability to engage non-technical stakeholders Experience building B2B and B2C e-commerce websites is essential, interacting with a Magento back end ideally. AWS Cloud experience What you'll get in return The role offers free onsite parking, 25 days holiday, strong pension and various healthcare schemes. They work Friday's at home and flexible working hours to support a balanced lifestyle. They will also fund training and certifications to enhance your skill set. Visa Sponsorship is not available initially, but can be offered to those on dependent or PSW / Graduate Visas after 6 months. What you need to do now At Hays Technology, we are shaping the future of recruitment. The rapid adoption of modern architectures is transforming how businesses engage with their customers, and frontend engineers are at the centre of that change. To find out more and to be considered for this position please apply directly. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)