Travail Employment Group
St. Brides Wentlooge, Gwent
IT Support Technician - 13.45 per hour plus excellent benefits - hours are 08:30 to 16:30 Mon-Fri - Immediate start available - Long term temporary position - Newport, On-site Parking, 28 days Holiday (rising ro 33), Pension, subsidised canteen We are recruiting an IT Support Technician to join a global manufacturing company based in Newport. Our client are a market leading company within their field - reporting to the IT Manager and working as part of a small and friendly team, this is a varied role which will involve setting up new IT equipment, as well as moving existing kit. IT Support Technician duties will include : Setting up laptops, PCs and printers - this will involve initial set up on desks and checking networks Build and repair Laptops and resetting passwords Installation of equipment and checking networks Collecting various pieces of equipment and KIT from stores area Follow SOP's and other processes/procedures where appropriate Manage end user hardware including setup, repair, and troubleshooting Printer and copier basic support Assisting the team with providing 1st line support and raising tickets Assist with ensuring stock levels of IT equipment are maintained The successful candidate will have strong customer service and communication skills - this role will be based across two sites, so you must have a driving licence and your own vehicle. Your primary function will be assisting colleagues with the smooth transition of new and existing IT equipment and communicating updates to colleagues and team members at all times. You will ideally have some 1st line support experience or good knowledge of IT equipment - including setting up and checking networks. In addition you must be comfortable communicating via telephone, email and face to face, be proficient within Microsoft office and demonstrate strong problem solving skills. These roles are to start as soon as possible and will be long term contract positions. In return you will be joining a prestigious and renowned organisation and enjoy working in a modern and start of the art business. Benefits include : Salary is 13.45 per hour Pension 28 days holiday (rising to 33) On-site parking Bonus scheme Fantastic on-site canteen with fresh food Modern and inclusive working environment. To hear more about this fantastic opportunity please send your CV asap to (url removed) Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Aug 19, 2026
Seasonal
IT Support Technician - 13.45 per hour plus excellent benefits - hours are 08:30 to 16:30 Mon-Fri - Immediate start available - Long term temporary position - Newport, On-site Parking, 28 days Holiday (rising ro 33), Pension, subsidised canteen We are recruiting an IT Support Technician to join a global manufacturing company based in Newport. Our client are a market leading company within their field - reporting to the IT Manager and working as part of a small and friendly team, this is a varied role which will involve setting up new IT equipment, as well as moving existing kit. IT Support Technician duties will include : Setting up laptops, PCs and printers - this will involve initial set up on desks and checking networks Build and repair Laptops and resetting passwords Installation of equipment and checking networks Collecting various pieces of equipment and KIT from stores area Follow SOP's and other processes/procedures where appropriate Manage end user hardware including setup, repair, and troubleshooting Printer and copier basic support Assisting the team with providing 1st line support and raising tickets Assist with ensuring stock levels of IT equipment are maintained The successful candidate will have strong customer service and communication skills - this role will be based across two sites, so you must have a driving licence and your own vehicle. Your primary function will be assisting colleagues with the smooth transition of new and existing IT equipment and communicating updates to colleagues and team members at all times. You will ideally have some 1st line support experience or good knowledge of IT equipment - including setting up and checking networks. In addition you must be comfortable communicating via telephone, email and face to face, be proficient within Microsoft office and demonstrate strong problem solving skills. These roles are to start as soon as possible and will be long term contract positions. In return you will be joining a prestigious and renowned organisation and enjoy working in a modern and start of the art business. Benefits include : Salary is 13.45 per hour Pension 28 days holiday (rising to 33) On-site parking Bonus scheme Fantastic on-site canteen with fresh food Modern and inclusive working environment. To hear more about this fantastic opportunity please send your CV asap to (url removed) Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
The Role The Change Manager is an individual contributor responsible for planning, coordinating, and overseeing the implementation of changes across client environments. This role ensures all changes are delivered in a controlled, compliant, and efficient manner, aligned to financial services regulations and operational best practice. As a hands-on practitioner, you will drive robust change governance, minimise risk, and support business continuity. You will act as a trusted advisor to both internal stakeholders and clients, ensuring transparency, control, and continuous improvement across all change activity. This role is pivotal in enabling Claranet to deliver secure, scalable, and compliant managed services, while maintaining high standards of customer experience and regulatory adherence. Key Responsibilities Lead the end-to-end change management lifecycle (planning, assessment, approval, implementation, and review) Coordinate and facilitate Change Advisory Board (CAB) meetings, ensuring appropriate governance and approvals Assess risks, impacts, and dependencies, prioritising changes based on business and regulatory requirements Ensure all changes are documented, communicated, and delivered in line with ITIL best practices Monitor change outcomes, including success rates, incidents, and post-implementation learnings Maintain a comprehensive view of all changes across client environments Act as an escalation point for change-related issues, ensuring timely resolution Work collaboratively with clients and internal teams to align changes with business needs and risk appetite Drive continuous improvement through process optimisation, automation, and best practice adoption Support incident and problem management by linking changes to root cause analysis and corrective actions Produce governance reporting, dashboards, and insights for stakeholders Ensure change activities meet financial services regulatory requirements (e.g. FCA, PRA, ISO, SOC) Support audits, compliance reviews, and risk assessments with accurate documentation and audit trails Contribute to service improvements, contract changes, and governance initiatives Provide informal mentoring and support to colleagues where required Skills and Attributes Flexible and creative, with the ability to take considered risks Quick to learn and adapt in a fast-paced environment Self-motivated with the ability to work independently under pressure Strong communication and stakeholder management skills Excellent problem-solving and decision-making capability Able to manage conflict in a constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience coordinating CAB meetings and managing approvals Knowledge of risk assessment, impact analysis, and governance frameworks Experience working within regulated environments (ideally financial services) Strong stakeholder engagement across technical and non-technical audiences Desirable: Experience with automation tools for change management Exposure to hybrid, cloud, and on-premise environments and understanding of incident and problem management processes Familiarity with Windows and Linux environments Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to support your future Private Healthcare: Comprehensive medical cover for peace of mind Discounted Gym Memberships: Supporting your wellbeing and fitness Wellbeing Support: 24/7 access to wellbeing resources and tools Annual Leave: 25 days rising to 27 with service, plus bank holidays and your birthday off Learning & Development: Ongoing opportunities to grow and progress your career What makes us unique is Team Claranet , our internal community supporting causes that matter to our people. We offer paid charity leave, support local initiatives, and run company-wide fundraising events. We are also proud founding members of TC4RE (Technology Community for Racial Equality), helping to build a more inclusive tech industry.
Aug 19, 2026
Full time
The Role The Change Manager is an individual contributor responsible for planning, coordinating, and overseeing the implementation of changes across client environments. This role ensures all changes are delivered in a controlled, compliant, and efficient manner, aligned to financial services regulations and operational best practice. As a hands-on practitioner, you will drive robust change governance, minimise risk, and support business continuity. You will act as a trusted advisor to both internal stakeholders and clients, ensuring transparency, control, and continuous improvement across all change activity. This role is pivotal in enabling Claranet to deliver secure, scalable, and compliant managed services, while maintaining high standards of customer experience and regulatory adherence. Key Responsibilities Lead the end-to-end change management lifecycle (planning, assessment, approval, implementation, and review) Coordinate and facilitate Change Advisory Board (CAB) meetings, ensuring appropriate governance and approvals Assess risks, impacts, and dependencies, prioritising changes based on business and regulatory requirements Ensure all changes are documented, communicated, and delivered in line with ITIL best practices Monitor change outcomes, including success rates, incidents, and post-implementation learnings Maintain a comprehensive view of all changes across client environments Act as an escalation point for change-related issues, ensuring timely resolution Work collaboratively with clients and internal teams to align changes with business needs and risk appetite Drive continuous improvement through process optimisation, automation, and best practice adoption Support incident and problem management by linking changes to root cause analysis and corrective actions Produce governance reporting, dashboards, and insights for stakeholders Ensure change activities meet financial services regulatory requirements (e.g. FCA, PRA, ISO, SOC) Support audits, compliance reviews, and risk assessments with accurate documentation and audit trails Contribute to service improvements, contract changes, and governance initiatives Provide informal mentoring and support to colleagues where required Skills and Attributes Flexible and creative, with the ability to take considered risks Quick to learn and adapt in a fast-paced environment Self-motivated with the ability to work independently under pressure Strong communication and stakeholder management skills Excellent problem-solving and decision-making capability Able to manage conflict in a constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience coordinating CAB meetings and managing approvals Knowledge of risk assessment, impact analysis, and governance frameworks Experience working within regulated environments (ideally financial services) Strong stakeholder engagement across technical and non-technical audiences Desirable: Experience with automation tools for change management Exposure to hybrid, cloud, and on-premise environments and understanding of incident and problem management processes Familiarity with Windows and Linux environments Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to support your future Private Healthcare: Comprehensive medical cover for peace of mind Discounted Gym Memberships: Supporting your wellbeing and fitness Wellbeing Support: 24/7 access to wellbeing resources and tools Annual Leave: 25 days rising to 27 with service, plus bank holidays and your birthday off Learning & Development: Ongoing opportunities to grow and progress your career What makes us unique is Team Claranet , our internal community supporting causes that matter to our people. We offer paid charity leave, support local initiatives, and run company-wide fundraising events. We are also proud founding members of TC4RE (Technology Community for Racial Equality), helping to build a more inclusive tech industry.
Are you ready to make a difference in the Energy sector? We are seeking a passionate and motivated Data Platforms Associate to join our dynamic Data Platforms Team! This is an exciting opportunity to be part of an organisation that powers the lives of nearly 8 million customers across the UK. Summary: Start date: ASAP Duration: 6 months with potential to be extended Location: Bristol Pay Rate: 20.00 per hour Hours: 37 hours per week, Monday to Friday all onsite working About the Role As a Data Platforms Associate, you will play a crucial role in ensuring smooth operations within our internal IT Service. You'll be the first line of support for incoming IT requests, working closely with developers and internal teams to resolve issues and enhance service delivery. What You'll Do: In this role, you will: Deliver exceptional 1st line technical support to your colleagues and escalate complex issues to senior team members as needed. Manage incoming requests at the service desk, ensuring timely and effective responses. Serve as the primary contact for all Data Platforms-related IT requests-your expertise will be invaluable! Follow internal processes diligently and maintain accurate documentation. Perform daily routine checks to guarantee all platforms are operational, escalating issues when necessary. Raise Change Management requests, securing approvals and overseeing migrations and access requests. Demonstrate self-sufficiency with outstanding time management skills. What You Bring: To stand out in this role, you should possess: Strong problem-solving abilities and excellent communication skills. A foundational understanding of Active Directory and basic networking concepts. Familiarity with ITIL principles, especially 'Continual Service Improvement'. Knowledge of Oracle Products, including Oracle Data Integration (ODI), Oracle Business Intelligence Enterprise Edition (OBIEE), and Hyperion. Experience with Microsoft SQL Server. Background in supporting Business Intelligence Applications such as PowerBI, WebFOCUS, and OBIEE. Why Join Us? At our organisation, you'll be part of a lively and collaborative environment where your contributions matter. We believe in fostering talent and offering opportunities for professional growth. Plus, you'll be working on projects that have a tangible impact on communities. Ready to Shine? If you're enthusiastic about technology and eager to make a positive impact, we'd love to hear from you! Apply today and take the first step towards an exciting career as a Data Platforms Associate. Seize the opportunity to be part of something meaningful in the Energy industry. We're excited to welcome a new member to our team who shares our passion for service excellence! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 19, 2026
Seasonal
Are you ready to make a difference in the Energy sector? We are seeking a passionate and motivated Data Platforms Associate to join our dynamic Data Platforms Team! This is an exciting opportunity to be part of an organisation that powers the lives of nearly 8 million customers across the UK. Summary: Start date: ASAP Duration: 6 months with potential to be extended Location: Bristol Pay Rate: 20.00 per hour Hours: 37 hours per week, Monday to Friday all onsite working About the Role As a Data Platforms Associate, you will play a crucial role in ensuring smooth operations within our internal IT Service. You'll be the first line of support for incoming IT requests, working closely with developers and internal teams to resolve issues and enhance service delivery. What You'll Do: In this role, you will: Deliver exceptional 1st line technical support to your colleagues and escalate complex issues to senior team members as needed. Manage incoming requests at the service desk, ensuring timely and effective responses. Serve as the primary contact for all Data Platforms-related IT requests-your expertise will be invaluable! Follow internal processes diligently and maintain accurate documentation. Perform daily routine checks to guarantee all platforms are operational, escalating issues when necessary. Raise Change Management requests, securing approvals and overseeing migrations and access requests. Demonstrate self-sufficiency with outstanding time management skills. What You Bring: To stand out in this role, you should possess: Strong problem-solving abilities and excellent communication skills. A foundational understanding of Active Directory and basic networking concepts. Familiarity with ITIL principles, especially 'Continual Service Improvement'. Knowledge of Oracle Products, including Oracle Data Integration (ODI), Oracle Business Intelligence Enterprise Edition (OBIEE), and Hyperion. Experience with Microsoft SQL Server. Background in supporting Business Intelligence Applications such as PowerBI, WebFOCUS, and OBIEE. Why Join Us? At our organisation, you'll be part of a lively and collaborative environment where your contributions matter. We believe in fostering talent and offering opportunities for professional growth. Plus, you'll be working on projects that have a tangible impact on communities. Ready to Shine? If you're enthusiastic about technology and eager to make a positive impact, we'd love to hear from you! Apply today and take the first step towards an exciting career as a Data Platforms Associate. Seize the opportunity to be part of something meaningful in the Energy industry. We're excited to welcome a new member to our team who shares our passion for service excellence! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior IT Project Manager Automotive Hybrid: 2-3 days per week in Crewe, Cheshire Initially until year end Outside IR35 In short: We require a strong, classic IT PM to join a prestige motor company is supporting and taking ownership of a number of IT-related projects. Heavy on Waterfall delivery. We're expecting candidates to demonstrate clear end-to-end delivery cycle capability. In full: The role is responsible for leading and managing significant/multiple IT Projects and Programmes. They have responsibility for creating and maintaining good customer relationships with the project teams and sponsors and to make sure that the needs of the business operations are in place for the launch of the projects. The job holder manages, plans, coordinates, controls and steers the overall Programme and associated project portfolio according to the process requirements. Main responsibilities: Project planning and setup Prepare and present resource estimates and all other related investment requirements (including for year 1 operations) for large scale IT projects and programmes. Create related budget spend forecasts. Ensure the business case is valid and approved before project commencement. Raise any required budget release requests and support investment planning and management as required (e.g. planning round for investment). Identify internal and external project dependencies and prepare inclusive work breakdown structure (WBS). Turn the WBS into a schedule with the critical path identified. Trigger procurement process and onboard project team members as appropriate, coordinate with the relevant teams to ensure the necessary resources to deliver the assigned projects are committed. Determine the methodology to apply in accordance with the established project management framework. Project execution (monitoring and controlling) (Planning and coordination of all technical requirements and any associated conflicts) Lead active risk and issues management, ensuring that risks and issues are owned, actioned and escalated as required. Manage any change that materially alters the project scope or plan and ensure suitable decision forums are used to agree these. Monitor and track project expenditure. Maintain a watch on project benefits realisation and check that the business case remains valid though the project phases. Lead preparation and delivery of project gateways. Validate technical solution designs to ensure they will meet business need. Project Closure Ensure that projects are suitably closed down once the change is implemented. Undertake lessons learnt review. Prepare benefits / outcome delivery review Ensure project artefacts are filed as appropriate and that configuration items that exist beyond the project are in the correct location Develop knowledge & capability Builds knowledge of project management frameworks, methods and techniques and contributes to Project Management practice led initiatives. Supports Team Lead in providing mentoring and knowledge transfer to less experienced Project Managers. Proactively contributes to supporting & developing other Project Managers (inside and outside of project assignments). Provides constructive feedback to other Project Managers. Provides other Project Managers with advice on best practice analysis approaches & techniques (in alignment with business standards), coaches and mentors less experienced Project Managers. Shares knowledge with peers where appropriate Demonstrates understanding of corporate strategy. Proactively builds knowledge of business domains. Proactively build knowledge of automotive industry. Demonstrates full understanding of established IT frameworks pertaining to role. Skills and experience Demonstrable experience in an IT related application or technical area with supervisory or management control over projects and resources. Programme Management experience Mentoring others Must be able to organise and manage workload to reflect company priorities. Evidence of successful delivery of strategic projects with targets. Evidence of interpersonal skills appropriate to the role, good communication and influencing skills. Analytical and decision making skills. Wide-ranging business process knowledge or the ability to gain the required knowledge quickly. Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 19, 2026
Contractor
Senior IT Project Manager Automotive Hybrid: 2-3 days per week in Crewe, Cheshire Initially until year end Outside IR35 In short: We require a strong, classic IT PM to join a prestige motor company is supporting and taking ownership of a number of IT-related projects. Heavy on Waterfall delivery. We're expecting candidates to demonstrate clear end-to-end delivery cycle capability. In full: The role is responsible for leading and managing significant/multiple IT Projects and Programmes. They have responsibility for creating and maintaining good customer relationships with the project teams and sponsors and to make sure that the needs of the business operations are in place for the launch of the projects. The job holder manages, plans, coordinates, controls and steers the overall Programme and associated project portfolio according to the process requirements. Main responsibilities: Project planning and setup Prepare and present resource estimates and all other related investment requirements (including for year 1 operations) for large scale IT projects and programmes. Create related budget spend forecasts. Ensure the business case is valid and approved before project commencement. Raise any required budget release requests and support investment planning and management as required (e.g. planning round for investment). Identify internal and external project dependencies and prepare inclusive work breakdown structure (WBS). Turn the WBS into a schedule with the critical path identified. Trigger procurement process and onboard project team members as appropriate, coordinate with the relevant teams to ensure the necessary resources to deliver the assigned projects are committed. Determine the methodology to apply in accordance with the established project management framework. Project execution (monitoring and controlling) (Planning and coordination of all technical requirements and any associated conflicts) Lead active risk and issues management, ensuring that risks and issues are owned, actioned and escalated as required. Manage any change that materially alters the project scope or plan and ensure suitable decision forums are used to agree these. Monitor and track project expenditure. Maintain a watch on project benefits realisation and check that the business case remains valid though the project phases. Lead preparation and delivery of project gateways. Validate technical solution designs to ensure they will meet business need. Project Closure Ensure that projects are suitably closed down once the change is implemented. Undertake lessons learnt review. Prepare benefits / outcome delivery review Ensure project artefacts are filed as appropriate and that configuration items that exist beyond the project are in the correct location Develop knowledge & capability Builds knowledge of project management frameworks, methods and techniques and contributes to Project Management practice led initiatives. Supports Team Lead in providing mentoring and knowledge transfer to less experienced Project Managers. Proactively contributes to supporting & developing other Project Managers (inside and outside of project assignments). Provides constructive feedback to other Project Managers. Provides other Project Managers with advice on best practice analysis approaches & techniques (in alignment with business standards), coaches and mentors less experienced Project Managers. Shares knowledge with peers where appropriate Demonstrates understanding of corporate strategy. Proactively builds knowledge of business domains. Proactively build knowledge of automotive industry. Demonstrates full understanding of established IT frameworks pertaining to role. Skills and experience Demonstrable experience in an IT related application or technical area with supervisory or management control over projects and resources. Programme Management experience Mentoring others Must be able to organise and manage workload to reflect company priorities. Evidence of successful delivery of strategic projects with targets. Evidence of interpersonal skills appropriate to the role, good communication and influencing skills. Analytical and decision making skills. Wide-ranging business process knowledge or the ability to gain the required knowledge quickly. Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior Customer Experience Advisor - 12 Month Secondment Salary: Competitive, plus Veolia benefits and pension Hours: 40 hours per week Monday - Friday with Saturday rota and a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington, WA3 6FW Duration: 12 Month Secondment When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an exceptional Senior Customer Experience Advisor to join our team. This is a pivotal role that sits between Advisor and Team Leader, perfect for someone ready to step up and take on additional responsibilities. If you're genuinely passionate about providing outstanding customer service, supporting your colleagues, and developing your leadership skills, then we think you could be a perfect fit. What will you be doing? The difference you'll make: As a Senior Customer Experience Advisor, you will be the 'customer first' voice within our organisation, acting as a vital bridge between our customers, our frontline teams, and management. You'll provide expert support and resolution for complex customer queries while also taking on key people management and operational responsibilities to support the Team Leader. In this multi-focused role, you'll be supporting customers, your team members, and the wider Customer Experience Team. Customer and Supplier Escalations & Support: Acting as the primary escalation point for complex customer and supplier invoice dispute enquiries Demonstrate strong communication skills with internal stakeholders to review debt positions enabling smooth transition from query to recovery Liaise with the Business Development Team to verify billing information for new customers Ensuring all National Accounts costs from third party suppliers and internal Veolia divisions are billed onto customers where applicable and any shortfalls accounted for Handling challenging customer interactions through various channels, including phone, email, google meets and live chat with professionalism, empathy, and expert problem-solving Ensuring first contact resolution wherever possible and implementing solutions that avoid repeat contacts, improving overall customer satisfaction Focusing on quality outcomes, ensuring customers are not just satisfied but genuinely happy with the resolution provided Always putting our customers first and finding personalised solutions to meet their needs, even in the most difficult situations Building strong relationships with both internal and external customers to ensure we deliver the best service Proactively identifying trends in customer queries and working with leadership to implement improvements that reduce repeat credits Supporting all areas of the Customer Experience Team to ensure seamless service delivery across the department Supporting the business by promoting Veolia's products and services to our customers People Management & Development: Mentoring and coaching Customer Experience Advisors, sharing your expertise and best practices Supporting with one-to-ones, providing guidance and feedback to team members on their performance and development Conducting return-to-work meetings and supporting absence management processes Assisting with performance management, including identifying training needs and supporting improvement plans Acting as a point of contact for team members when the Team Leader is unavailable Leading by example, demonstrating the behaviours and standards expected within the team Supporting recruitment and onboarding of new team members as required Departmental & Operational Management: Monitoring real-time performance, including call volumes, wait times, and service levels Supporting productivity management, ensuring the team is working efficiently and meeting targets Assisting with resource planning and ensuring adequate coverage across all shifts Contributing to reporting and analysis, identifying areas for improvement and sharing insights with leadership Supporting process improvements and implementing changes to enhance the customer experience and reduce repeat contacts Working collaboratively with other teams and departments, including back-office functions, to deliver timely resolutions and drive continuous improvement Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality What we're looking for; This role requires flexibility, adaptability, and comfort with a wide range of tasks spanning customer service, people management, and operational oversight. The ability to prioritise effectively, switch between different responsibilities, and thrive in a multi-skilled environment will be key to your success. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork, collaboration, and emerging leadership skills are absolutely essential. Our must-haves. What you'll bring: Proven experience in a customer service role with a strong track record of handling complex queries and escalations Demonstrated ability to put the customer first in every interaction, whether face-to-face, on the phone, or via digital channels Emerging leadership skills with the desire and capability to step up into people management responsibilities Experience or willingness to learn people management activities such as one-to-ones, return-to-work meetings, and performance conversations Strong coaching and mentoring abilities with the ability to support and develop team members Exceptional listening and communication skills, with the ability to truly understand customer needs and provide effective solutions Ability to remain calm under pressure and handle challenging situations with professionalism and empathy Strong planning and organisational skills to manage competing priorities across customer, people, and operational responsibilities Analytical mindset with the ability to monitor real-time performance, productivity, and departmental metrics Excellent interpersonal skills and meticulous attention to detail in everything you do Proactive, adaptable, and solution-focused mindset, always willing to go the extra mile Passion for personal and professional growth and a commitment to exceeding expectations Ability to identify process improvements and contribute to enhancing both customer and employee experience Good attention to detail, speed of typing, and a friendly, professional telephone manner Understanding of business finance and customer profitability Proficiency in using Google Office Applications and ability to learn new systems quickly What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 19, 2026
Full time
Senior Customer Experience Advisor - 12 Month Secondment Salary: Competitive, plus Veolia benefits and pension Hours: 40 hours per week Monday - Friday with Saturday rota and a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington, WA3 6FW Duration: 12 Month Secondment When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an exceptional Senior Customer Experience Advisor to join our team. This is a pivotal role that sits between Advisor and Team Leader, perfect for someone ready to step up and take on additional responsibilities. If you're genuinely passionate about providing outstanding customer service, supporting your colleagues, and developing your leadership skills, then we think you could be a perfect fit. What will you be doing? The difference you'll make: As a Senior Customer Experience Advisor, you will be the 'customer first' voice within our organisation, acting as a vital bridge between our customers, our frontline teams, and management. You'll provide expert support and resolution for complex customer queries while also taking on key people management and operational responsibilities to support the Team Leader. In this multi-focused role, you'll be supporting customers, your team members, and the wider Customer Experience Team. Customer and Supplier Escalations & Support: Acting as the primary escalation point for complex customer and supplier invoice dispute enquiries Demonstrate strong communication skills with internal stakeholders to review debt positions enabling smooth transition from query to recovery Liaise with the Business Development Team to verify billing information for new customers Ensuring all National Accounts costs from third party suppliers and internal Veolia divisions are billed onto customers where applicable and any shortfalls accounted for Handling challenging customer interactions through various channels, including phone, email, google meets and live chat with professionalism, empathy, and expert problem-solving Ensuring first contact resolution wherever possible and implementing solutions that avoid repeat contacts, improving overall customer satisfaction Focusing on quality outcomes, ensuring customers are not just satisfied but genuinely happy with the resolution provided Always putting our customers first and finding personalised solutions to meet their needs, even in the most difficult situations Building strong relationships with both internal and external customers to ensure we deliver the best service Proactively identifying trends in customer queries and working with leadership to implement improvements that reduce repeat credits Supporting all areas of the Customer Experience Team to ensure seamless service delivery across the department Supporting the business by promoting Veolia's products and services to our customers People Management & Development: Mentoring and coaching Customer Experience Advisors, sharing your expertise and best practices Supporting with one-to-ones, providing guidance and feedback to team members on their performance and development Conducting return-to-work meetings and supporting absence management processes Assisting with performance management, including identifying training needs and supporting improvement plans Acting as a point of contact for team members when the Team Leader is unavailable Leading by example, demonstrating the behaviours and standards expected within the team Supporting recruitment and onboarding of new team members as required Departmental & Operational Management: Monitoring real-time performance, including call volumes, wait times, and service levels Supporting productivity management, ensuring the team is working efficiently and meeting targets Assisting with resource planning and ensuring adequate coverage across all shifts Contributing to reporting and analysis, identifying areas for improvement and sharing insights with leadership Supporting process improvements and implementing changes to enhance the customer experience and reduce repeat contacts Working collaboratively with other teams and departments, including back-office functions, to deliver timely resolutions and drive continuous improvement Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality What we're looking for; This role requires flexibility, adaptability, and comfort with a wide range of tasks spanning customer service, people management, and operational oversight. The ability to prioritise effectively, switch between different responsibilities, and thrive in a multi-skilled environment will be key to your success. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork, collaboration, and emerging leadership skills are absolutely essential. Our must-haves. What you'll bring: Proven experience in a customer service role with a strong track record of handling complex queries and escalations Demonstrated ability to put the customer first in every interaction, whether face-to-face, on the phone, or via digital channels Emerging leadership skills with the desire and capability to step up into people management responsibilities Experience or willingness to learn people management activities such as one-to-ones, return-to-work meetings, and performance conversations Strong coaching and mentoring abilities with the ability to support and develop team members Exceptional listening and communication skills, with the ability to truly understand customer needs and provide effective solutions Ability to remain calm under pressure and handle challenging situations with professionalism and empathy Strong planning and organisational skills to manage competing priorities across customer, people, and operational responsibilities Analytical mindset with the ability to monitor real-time performance, productivity, and departmental metrics Excellent interpersonal skills and meticulous attention to detail in everything you do Proactive, adaptable, and solution-focused mindset, always willing to go the extra mile Passion for personal and professional growth and a commitment to exceeding expectations Ability to identify process improvements and contribute to enhancing both customer and employee experience Good attention to detail, speed of typing, and a friendly, professional telephone manner Understanding of business finance and customer profitability Proficiency in using Google Office Applications and ability to learn new systems quickly What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The Customer Growth Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Inbound Customer Growth- Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Outbound Customer Growth- Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Performance & Collaboration- Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable Experience in outbound or inbound sales and retention Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.
Aug 19, 2026
Full time
About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The Customer Growth Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Inbound Customer Growth- Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Outbound Customer Growth- Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Performance & Collaboration- Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable Experience in outbound or inbound sales and retention Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.
About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.
Aug 19, 2026
Full time
About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.
Senior Sales Executive At DACS, we are dedicated to protecting and advancing the rights of visual artists. As the UK's leading organisation in this field, we ensure artists are properly compensated for the use of their work, helping artists to sustain their livelihoods. The Licensing Team is responsible for managing the reproduction and use of members' artworks across a wide range of sectors, including museums and galleries, film and television, publishing, newspapers, advertising and design. The team works closely with customers to negotiate and process copyright permissions, ensuring that artists are fairly remunerated and their rights are protected. In this role, you will be responsible for proactively promoting and selling DACS' licensing services to existing and prospective clients, as well as representing DACS at industry events. You will manage a portfolio of key accounts, acting as the primary liaison between clients, members and DACS' network of international sister societies. This includes negotiating copyright licences and image permissions, building strong stakeholder relationships. Responsibilities • Manage copyright licensing and image supply requests professionally, efficiently, ensuring a high-quality client experience while contributing to monthly and annual income targets. • Act as a confident, approachable and professional representative of DACS, providing excellent service to clients, members, artists' estates, sister societies and other external stakeholders. • Prepare clear cost estimates for customers and key accounts using DACS' standard rates, leading fee discussions and negotiations where appropriate to secure positive commercial outcomes. • Manage and develop a portfolio of key accounts, building strong working relationships through regular communication, a clear understanding of client needs and proactive in-person engagement. • Maintain and strengthen relationships with copyright owners, DACS' sister societies and clients, using market knowledge and sector insight to identify opportunities and support the growth of the Licensing service. • Use data insights, client feedback and industry intelligence to support senior colleagues in improving the department's strategy, processes, policies and systems. • Manage client and stakeholder data accurately and proactively, ensuring DACS' databases are kept up to date and compliant with GDPR requirements. • Represent the department and DACS externally at industry, trade and networking events, identifying opportunities to promote the Licensing service and build new relationships. • Actively build and maintain a strong professional network across the visual arts, publishing, cultural, commercial and licensing sectors. • Demonstrate confidence in negotiation, client development and salesfocused conversations, with a proven ability to support income growth and long-term client retention. • Present confidently about DACS' Licensing service at relevant meetings, events and conferences, supporting the department's profile and external engagement objectives. • Act as a key liaison between the Licensing and Communications teams, supporting campaigns, client engagement activity and the promotion of DACS' Licensing service to existing and prospective clients. • Contribute proactively to the growth of DACS' Licensing services by identifying opportunities, nurturing external relationships and supporting a professional, responsive and commercially aware approach. • Work collaboratively as part of the Licensing team to deliver or exceed agreed targets. Person Specification Essential • Experience managing inbound and outbound sales enquiries for a diverse commercial client base. • Ability to build and maintain positive client relationships, understanding customer needs and delivering a high standard of service. • Experience of preparing quotations, proposals or cost estimates and supporting commercial discussions with clients. • Experience presenting to organisations in meetings, networking events, trade shows or other external-facing engagements. • Experience of contributing to sales and income generation with evidence of achieving individual or team targets. • Strong written and verbal communication skills, including confidence in delivering presentations and speaking in front of audiences • Strong organisational skills, with the ability to manage a varied workload, prioritise tasks effectively and meet deadlines in a fast-paced environment. • Experience of using databases, CRM systems, or other business systems to maintain accurate records and monitor activity. • Ability to work collaboratively with colleagues across different teams while taking ownership of individual responsibilities. • Commitment to DACS' values and to promoting equality, diversity and inclusion in the workplace. Desirable • Experience of working with marketing, communications or business development colleagues to support customer engagement, campaigns or service promotion. • Experience of using reporting, analytics or CRM tools to track activity, identify trends and support decision-making. • An understanding of copyright, intellectual property or licensing, particularly within the creative or cultural sectors. • Experience or interest in the visual arts, creative industries, museums, galleries, publishing, or related sectors.
Aug 19, 2026
Full time
Senior Sales Executive At DACS, we are dedicated to protecting and advancing the rights of visual artists. As the UK's leading organisation in this field, we ensure artists are properly compensated for the use of their work, helping artists to sustain their livelihoods. The Licensing Team is responsible for managing the reproduction and use of members' artworks across a wide range of sectors, including museums and galleries, film and television, publishing, newspapers, advertising and design. The team works closely with customers to negotiate and process copyright permissions, ensuring that artists are fairly remunerated and their rights are protected. In this role, you will be responsible for proactively promoting and selling DACS' licensing services to existing and prospective clients, as well as representing DACS at industry events. You will manage a portfolio of key accounts, acting as the primary liaison between clients, members and DACS' network of international sister societies. This includes negotiating copyright licences and image permissions, building strong stakeholder relationships. Responsibilities • Manage copyright licensing and image supply requests professionally, efficiently, ensuring a high-quality client experience while contributing to monthly and annual income targets. • Act as a confident, approachable and professional representative of DACS, providing excellent service to clients, members, artists' estates, sister societies and other external stakeholders. • Prepare clear cost estimates for customers and key accounts using DACS' standard rates, leading fee discussions and negotiations where appropriate to secure positive commercial outcomes. • Manage and develop a portfolio of key accounts, building strong working relationships through regular communication, a clear understanding of client needs and proactive in-person engagement. • Maintain and strengthen relationships with copyright owners, DACS' sister societies and clients, using market knowledge and sector insight to identify opportunities and support the growth of the Licensing service. • Use data insights, client feedback and industry intelligence to support senior colleagues in improving the department's strategy, processes, policies and systems. • Manage client and stakeholder data accurately and proactively, ensuring DACS' databases are kept up to date and compliant with GDPR requirements. • Represent the department and DACS externally at industry, trade and networking events, identifying opportunities to promote the Licensing service and build new relationships. • Actively build and maintain a strong professional network across the visual arts, publishing, cultural, commercial and licensing sectors. • Demonstrate confidence in negotiation, client development and salesfocused conversations, with a proven ability to support income growth and long-term client retention. • Present confidently about DACS' Licensing service at relevant meetings, events and conferences, supporting the department's profile and external engagement objectives. • Act as a key liaison between the Licensing and Communications teams, supporting campaigns, client engagement activity and the promotion of DACS' Licensing service to existing and prospective clients. • Contribute proactively to the growth of DACS' Licensing services by identifying opportunities, nurturing external relationships and supporting a professional, responsive and commercially aware approach. • Work collaboratively as part of the Licensing team to deliver or exceed agreed targets. Person Specification Essential • Experience managing inbound and outbound sales enquiries for a diverse commercial client base. • Ability to build and maintain positive client relationships, understanding customer needs and delivering a high standard of service. • Experience of preparing quotations, proposals or cost estimates and supporting commercial discussions with clients. • Experience presenting to organisations in meetings, networking events, trade shows or other external-facing engagements. • Experience of contributing to sales and income generation with evidence of achieving individual or team targets. • Strong written and verbal communication skills, including confidence in delivering presentations and speaking in front of audiences • Strong organisational skills, with the ability to manage a varied workload, prioritise tasks effectively and meet deadlines in a fast-paced environment. • Experience of using databases, CRM systems, or other business systems to maintain accurate records and monitor activity. • Ability to work collaboratively with colleagues across different teams while taking ownership of individual responsibilities. • Commitment to DACS' values and to promoting equality, diversity and inclusion in the workplace. Desirable • Experience of working with marketing, communications or business development colleagues to support customer engagement, campaigns or service promotion. • Experience of using reporting, analytics or CRM tools to track activity, identify trends and support decision-making. • An understanding of copyright, intellectual property or licensing, particularly within the creative or cultural sectors. • Experience or interest in the visual arts, creative industries, museums, galleries, publishing, or related sectors.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Aug 19, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Agile Delivery Manager Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 75,000 plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an exceptional Delivery Manager who brings more than just technical know-how. At the heart of this role lies a strong foundation in Agile Project and Delivery Management, paired with inspirational leadership, sharp commercial instincts, and a solid understanding of procurement processes. You'll have a proven track record of delivering innovative, customer-focused solutions-particularly in mission-critical, public-facing systems within Cloud-based environments. Equally important are your communication and presentation skills. You'll lead and energise a team of 5-10 professionals, guiding them through complex challenges while fostering a culture of collaboration and continuous improvement. Your ability to see the bigger picture, fill organisational gaps, and adapt quickly to change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing environment. Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. Use sound commercial judgement to manage scope, timelines, and resources, ensuring value-driven delivery. Support and execute procurement processes with clarity and efficiency, ensuring compliance and timely delivery of services or products. Stay attuned to evolving business requirements, flexing delivery approaches and stepping in where needed to bridge gaps. Lead the successful deployment of scalable, secure, and resilient systems in cloud environments, particularly in public-facing or mission-critical contexts Skills and Experience: Extensive experience delivering projects using Agile frameworks such as Scrum or Kanban, with a strong grasp of Agile principles and team dynamics. Proven success in leading cross-functional teams, offering mentorship and building cohesive units that thrive in high-pressure environments. Confident in engaging diverse stakeholder groups, ensuring buy-in, managing expectations, and translating business needs into actionable plans. Deep understanding of financial drivers, commercial models, and how to deliver results that align with both client and business objectives. Solid understanding of procurement processes, including vendor engagement and contract management within regulated environments. Skilled in managing uncertainty-anticipating issues before they arise and responding decisively when challenges emerge. Hands-on experience implementing cloud-native or cloud-hosted solutions, with knowledge of platforms like AWS, Azure, or GCP. Demonstrated ability to introduce and scale new ideas, tools, or processes that improve customer outcomes or delivery efficiency. Strong sense of organisational context and an adaptable approach to delivery that responds to shifting priorities and needs. Excellent interpersonal, written, and presentation skills-able to distill complex topics and influence a variety of audiences. Brings relevant domain knowledge to add context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Aug 19, 2026
Full time
Agile Delivery Manager Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 75,000 plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an exceptional Delivery Manager who brings more than just technical know-how. At the heart of this role lies a strong foundation in Agile Project and Delivery Management, paired with inspirational leadership, sharp commercial instincts, and a solid understanding of procurement processes. You'll have a proven track record of delivering innovative, customer-focused solutions-particularly in mission-critical, public-facing systems within Cloud-based environments. Equally important are your communication and presentation skills. You'll lead and energise a team of 5-10 professionals, guiding them through complex challenges while fostering a culture of collaboration and continuous improvement. Your ability to see the bigger picture, fill organisational gaps, and adapt quickly to change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing environment. Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. Use sound commercial judgement to manage scope, timelines, and resources, ensuring value-driven delivery. Support and execute procurement processes with clarity and efficiency, ensuring compliance and timely delivery of services or products. Stay attuned to evolving business requirements, flexing delivery approaches and stepping in where needed to bridge gaps. Lead the successful deployment of scalable, secure, and resilient systems in cloud environments, particularly in public-facing or mission-critical contexts Skills and Experience: Extensive experience delivering projects using Agile frameworks such as Scrum or Kanban, with a strong grasp of Agile principles and team dynamics. Proven success in leading cross-functional teams, offering mentorship and building cohesive units that thrive in high-pressure environments. Confident in engaging diverse stakeholder groups, ensuring buy-in, managing expectations, and translating business needs into actionable plans. Deep understanding of financial drivers, commercial models, and how to deliver results that align with both client and business objectives. Solid understanding of procurement processes, including vendor engagement and contract management within regulated environments. Skilled in managing uncertainty-anticipating issues before they arise and responding decisively when challenges emerge. Hands-on experience implementing cloud-native or cloud-hosted solutions, with knowledge of platforms like AWS, Azure, or GCP. Demonstrated ability to introduce and scale new ideas, tools, or processes that improve customer outcomes or delivery efficiency. Strong sense of organisational context and an adaptable approach to delivery that responds to shifting priorities and needs. Excellent interpersonal, written, and presentation skills-able to distill complex topics and influence a variety of audiences. Brings relevant domain knowledge to add context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
We are currently recruiting for Hospitality Hosts to join our Airport Hospitality Team. Accountabilities include: Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required daily standards check. Deal with and report on any discrepancies, together with recommendations for solution. Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence. Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service, and guest areas. Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge. To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location. Provide assisted service to guests during their stay with business services. Perform 'back of house' duties when catering staff members are not present or are busy. Back of house include but are not limited to, restocking of food & beverages in the lounges, clearing tables, loading/unloading the dishwasher, rotating stock, and keeping the kitchen and lounges clean and tidy. INDMC
Aug 19, 2026
Seasonal
We are currently recruiting for Hospitality Hosts to join our Airport Hospitality Team. Accountabilities include: Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required daily standards check. Deal with and report on any discrepancies, together with recommendations for solution. Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence. Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service, and guest areas. Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge. To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location. Provide assisted service to guests during their stay with business services. Perform 'back of house' duties when catering staff members are not present or are busy. Back of house include but are not limited to, restocking of food & beverages in the lounges, clearing tables, loading/unloading the dishwasher, rotating stock, and keeping the kitchen and lounges clean and tidy. INDMC
Senior Executive Officer Information about the Organisation: Meath County Council is the primary unit of Local Government in County Meath. The Council is responsible for the delivery of a wide range of public services in Meath, with an overarching vision to "Make Meath Even Better". This is through a focus on making it the lead county for economic prosperity, social development and environmental protection, with efficient and good value services and a Council representing the people and communities of County Meath in an effective and accountable manner. The Council is one of the county's major employers, currently employing approximately 1,060 staff. The Council's Revenue Budget for 2026 is €258m and its 3-year rolling Capital Programme has an estimated spend of €1.24b. Meath County Council's mission is to drive the economic, social, cultural and environmental improvement of the county to enhance the quality of life of the people of Meath. An opportunity now exists in Meath County Council for the position of Senior Executive Officer. Job Summary/Description: The Senior Executive Officer reports to a Director of Services and is responsible for the efficient management, direction and development of the department and function to which they are assigned. They work within defined parameters relevant to the position, in accordance with the Council's vision and objectives as set out in the Corporate Plan. Delivery of efficient services and value for money is crucial. The Senior Executive Officer is responsible for leading on policy implementation, service delivery and change management in a dynamic and goal driven environment. The role offers the opportunity to demonstrate leadership, innovation, agility and a commitment to customer service. The Senior Executive Officer is required to work closely with the Senior Management Team and Elected Members to deliver the full range of services, implement local policy decisions and deliver on strategic corporate objectives. A full list of essential requirements is available in the Information Booklet. We are committed to a policy of equal opportunity and encourage applications under all nine grounds of the Employment Equality Act. Visit our website to apply. Closing Date: 3pm Thursday 3rd September 2026.
Aug 19, 2026
Full time
Senior Executive Officer Information about the Organisation: Meath County Council is the primary unit of Local Government in County Meath. The Council is responsible for the delivery of a wide range of public services in Meath, with an overarching vision to "Make Meath Even Better". This is through a focus on making it the lead county for economic prosperity, social development and environmental protection, with efficient and good value services and a Council representing the people and communities of County Meath in an effective and accountable manner. The Council is one of the county's major employers, currently employing approximately 1,060 staff. The Council's Revenue Budget for 2026 is €258m and its 3-year rolling Capital Programme has an estimated spend of €1.24b. Meath County Council's mission is to drive the economic, social, cultural and environmental improvement of the county to enhance the quality of life of the people of Meath. An opportunity now exists in Meath County Council for the position of Senior Executive Officer. Job Summary/Description: The Senior Executive Officer reports to a Director of Services and is responsible for the efficient management, direction and development of the department and function to which they are assigned. They work within defined parameters relevant to the position, in accordance with the Council's vision and objectives as set out in the Corporate Plan. Delivery of efficient services and value for money is crucial. The Senior Executive Officer is responsible for leading on policy implementation, service delivery and change management in a dynamic and goal driven environment. The role offers the opportunity to demonstrate leadership, innovation, agility and a commitment to customer service. The Senior Executive Officer is required to work closely with the Senior Management Team and Elected Members to deliver the full range of services, implement local policy decisions and deliver on strategic corporate objectives. A full list of essential requirements is available in the Information Booklet. We are committed to a policy of equal opportunity and encourage applications under all nine grounds of the Employment Equality Act. Visit our website to apply. Closing Date: 3pm Thursday 3rd September 2026.
AAT Accounts Technician. Axminster. 30,000- 34,000. My client is an Accountancy Practice and Real Living Wage Employer, with over 290 team members based across Devon and Somerset. We're looking for an AAT Accounts Technician to join our Axminster office on a permanent basis. AAT qualified or QBE, would suit an experienced bookkeeper, my client might consider ACA/ACCA PQ which would have wiggle room on the salary depending on how far candidates are into their studies. Work is mainly VAT returns, bookkeeping, simple accounts This is a great opportunity to develop your career within a friendly and supportive team, working with a wide variety of clients and gaining experience across all aspects of general practice. My client know our people are our greatest strength. When you join us, you'll be part of a welcoming, down-to-earth team where your contribution really matters. You'll enjoy: A friendly and supportive working environment. Varied and meaningful work that helps you develop your skills. A genuine focus on wellbeing and work/life balance. The opportunity to grow your career within an established and respected firm. Main Duties: In this role, you'll enjoy a varied workload and play an important part in supporting our clients and wider team. Your responsibilities will include: Preparing and completing quarterly VAT returns. Preparing financial statements for limited companies, partnerships, and sole traders. Providing bookkeeping services across a range of clients. Preparing personal and corporate tax computations and returns. Filing documents with Companies House and HMRC on behalf of clients. Ensuring accounting records are accurate, well maintained, and up to date. Providing general administrative support to Partners, Managers, and the office when needed. Supporting the Partners with client communications. Undertaking assignments both in the office and occasionally at client premises. Working in line with internal policies, ethical standards, and regulatory requirements. This list summarises the main duties of the role but is not exhaustive - you may be asked to support with additional tasks and projects at a similar level as required. Attributes, Skills, Experience and Qualifications: We're looking for someone who is organised, proactive, and enjoys working in a team environment. Ideally, you'll have: AAT qualification or qualified by experience. Experience in an accountancy practice environment is essential. Strong analytical, numerical, and problem-solving skills. A positive, friendly, and approachable manner. Confidence in communicating with clients and colleagues. Resilience, flexibility, and the ability to manage multiple tasks. An organised and conscientious approach, with excellent attention to detail. Initiative and the ability to prioritise your workload to meet deadlines. A professional and team-oriented mindset. Good working knowledge of Word, Excel, Xero and QuickBooks. Experience of delivering great customer service in an office environment. Excellent written and verbal communication skills. The ability to learn new systems and IT tools quickly. Terms / Benefits: Ideally 36.25 hours / 5 days per week however part time hours / days can also be considered. Hybrid and flexible working arrangements can be considered. Annual salary review. 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years' service. Opportunity to carry over 1 week's holiday into the following year. Death in service 3 x annual salary. Access to Westfield Rewards and Health scheme. 24-hour external Employee Assistance Programme helpline. Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance. Introducing clients and staff commission schemes. Pension 3% rising to 4% (but matched up to 6%) after 4 years' service. Enhanced Maternity and Paternity pay after one years' service. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 19, 2026
Full time
AAT Accounts Technician. Axminster. 30,000- 34,000. My client is an Accountancy Practice and Real Living Wage Employer, with over 290 team members based across Devon and Somerset. We're looking for an AAT Accounts Technician to join our Axminster office on a permanent basis. AAT qualified or QBE, would suit an experienced bookkeeper, my client might consider ACA/ACCA PQ which would have wiggle room on the salary depending on how far candidates are into their studies. Work is mainly VAT returns, bookkeeping, simple accounts This is a great opportunity to develop your career within a friendly and supportive team, working with a wide variety of clients and gaining experience across all aspects of general practice. My client know our people are our greatest strength. When you join us, you'll be part of a welcoming, down-to-earth team where your contribution really matters. You'll enjoy: A friendly and supportive working environment. Varied and meaningful work that helps you develop your skills. A genuine focus on wellbeing and work/life balance. The opportunity to grow your career within an established and respected firm. Main Duties: In this role, you'll enjoy a varied workload and play an important part in supporting our clients and wider team. Your responsibilities will include: Preparing and completing quarterly VAT returns. Preparing financial statements for limited companies, partnerships, and sole traders. Providing bookkeeping services across a range of clients. Preparing personal and corporate tax computations and returns. Filing documents with Companies House and HMRC on behalf of clients. Ensuring accounting records are accurate, well maintained, and up to date. Providing general administrative support to Partners, Managers, and the office when needed. Supporting the Partners with client communications. Undertaking assignments both in the office and occasionally at client premises. Working in line with internal policies, ethical standards, and regulatory requirements. This list summarises the main duties of the role but is not exhaustive - you may be asked to support with additional tasks and projects at a similar level as required. Attributes, Skills, Experience and Qualifications: We're looking for someone who is organised, proactive, and enjoys working in a team environment. Ideally, you'll have: AAT qualification or qualified by experience. Experience in an accountancy practice environment is essential. Strong analytical, numerical, and problem-solving skills. A positive, friendly, and approachable manner. Confidence in communicating with clients and colleagues. Resilience, flexibility, and the ability to manage multiple tasks. An organised and conscientious approach, with excellent attention to detail. Initiative and the ability to prioritise your workload to meet deadlines. A professional and team-oriented mindset. Good working knowledge of Word, Excel, Xero and QuickBooks. Experience of delivering great customer service in an office environment. Excellent written and verbal communication skills. The ability to learn new systems and IT tools quickly. Terms / Benefits: Ideally 36.25 hours / 5 days per week however part time hours / days can also be considered. Hybrid and flexible working arrangements can be considered. Annual salary review. 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years' service. Opportunity to carry over 1 week's holiday into the following year. Death in service 3 x annual salary. Access to Westfield Rewards and Health scheme. 24-hour external Employee Assistance Programme helpline. Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance. Introducing clients and staff commission schemes. Pension 3% rising to 4% (but matched up to 6%) after 4 years' service. Enhanced Maternity and Paternity pay after one years' service. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Salary: Generous package up to £100,000 DOE Hours: 40 hours per week, Monday to Friday with hybrid working Location: Bolton, with travel around the local area When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. As a Senior Contract Manager, you will oversee decommissioning projects from start to finish across all business sectors, ensuring delivery on time and within budget, whilst acting as the internal expert for clients, stakeholders, and the HSE, and supporting the sales team with technical input on tender responses. What we can offer you: 25 days annual leave plus bank holidays Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Manage multiple decommissioning projects end-to-end, overseeing budgets, programmes, and quality, whilst producing all required project documentation and ensuring contractual cover is in place for any changes. Develop and implement all SHEQ requirements, maintain the risk register, and ensure all site personnel and subcontractors are trained and compliant with statutory and contractual obligations. Act as the key point of contact for clients, engineers, local authorities, and the HSE, providing regular progress reports and managing community relations. Support external accreditation audits (ISO9001, 14001, 45001, NFDC etc.), maintain integrated management systems, and provide expert advice on decommissioning techniques and best practice. Build and maintain strong customer relationships, drive innovation and efficiencies, and manage operations to deliver profitable, high-quality service in line with Veolia's minimum requirements. What we're looking for: Strong leadership and people management skills. Excellent communication, negotiation, and influencing skills Proven experience in the decommissioning or demolition industry. Relevant qualifications including CCDO Black Card Level 6 or above, Asbestos Management, and CDM Temporary Works Coordinator. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 19, 2026
Full time
Salary: Generous package up to £100,000 DOE Hours: 40 hours per week, Monday to Friday with hybrid working Location: Bolton, with travel around the local area When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. As a Senior Contract Manager, you will oversee decommissioning projects from start to finish across all business sectors, ensuring delivery on time and within budget, whilst acting as the internal expert for clients, stakeholders, and the HSE, and supporting the sales team with technical input on tender responses. What we can offer you: 25 days annual leave plus bank holidays Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Manage multiple decommissioning projects end-to-end, overseeing budgets, programmes, and quality, whilst producing all required project documentation and ensuring contractual cover is in place for any changes. Develop and implement all SHEQ requirements, maintain the risk register, and ensure all site personnel and subcontractors are trained and compliant with statutory and contractual obligations. Act as the key point of contact for clients, engineers, local authorities, and the HSE, providing regular progress reports and managing community relations. Support external accreditation audits (ISO9001, 14001, 45001, NFDC etc.), maintain integrated management systems, and provide expert advice on decommissioning techniques and best practice. Build and maintain strong customer relationships, drive innovation and efficiencies, and manage operations to deliver profitable, high-quality service in line with Veolia's minimum requirements. What we're looking for: Strong leadership and people management skills. Excellent communication, negotiation, and influencing skills Proven experience in the decommissioning or demolition industry. Relevant qualifications including CCDO Black Card Level 6 or above, Asbestos Management, and CDM Temporary Works Coordinator. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Business support officer Temp ( 6 months) Location - Warrington Salary - 29,402 Business support officer role forms part of the Asset Management Team and provides professional, accurate and proactive support across property maintenance and compliance activities. The post holder will help ensure the asset portfolio remains compliant with statutory, regulatory and corporate requirements by supporting maintenance programmes, compliance monitoring, building surveys, inspections, works planning and associated administration. The role requires strong attention to detail, effective coordination, accurate record keeping and the ability to support the implementation of Torus policies relating to maintenance and compliance. Key Responsibilities Provide a full range of business support activities to a multi-disciplinary technical team across planned servicing, inspections, responsive repairs, maintenance, empty properties, compliance, new developments, private rented lettings, planning and investment schemes. Support the accuracy, validation, integrity, storage and retrieval of compliance data, records and documentation. Ensure work areas are delivered within agreed targets and standards, maintaining evidence and audit trails. Update IT systems, databases and processes to provide evidence and assurance for audit purposes. Coordinate maintenance and compliance surveys, inspections, servicing and programmes with other teams, supporting proactive solutions to minimise no-access issues. Collect, scrutinise and update asset management, housing and financial management systems, ensuring documentation and service records are accurate and complete. Monitor assigned tasks and maintain a proactive approach to meeting internal and external customer requests right first time. Support the Asset team in developing processes and software to improve efficiency and provide assurance. Contribute to the operational plan and the development of an outstanding service aligned to Torus' vision and values. Champion change, innovation, continuous improvement, value for money and risk management. Take personal responsibility for ongoing personal and professional development. Contribute positively to a team culture based on trust, mutual respect, integrity, accountability and collaboration. Build strong working relationships with internal and external stakeholders based on trust, respect and understanding. Engage effectively with colleagues, customers, tenants, board members and partners to support service delivery and confidence in the maintenance and compliance function. Comply with all relevant policies, procedures, regulations and legislation. Deliver services within the corporate risk management framework, supporting risk identification, assessment and control activity. Maintain robust governance and financial compliance practices to support compliant operations. If you are interested in the above role please give me a call on (phone number removed) or email your CV to (url removed) INDC
Aug 19, 2026
Seasonal
Business support officer Temp ( 6 months) Location - Warrington Salary - 29,402 Business support officer role forms part of the Asset Management Team and provides professional, accurate and proactive support across property maintenance and compliance activities. The post holder will help ensure the asset portfolio remains compliant with statutory, regulatory and corporate requirements by supporting maintenance programmes, compliance monitoring, building surveys, inspections, works planning and associated administration. The role requires strong attention to detail, effective coordination, accurate record keeping and the ability to support the implementation of Torus policies relating to maintenance and compliance. Key Responsibilities Provide a full range of business support activities to a multi-disciplinary technical team across planned servicing, inspections, responsive repairs, maintenance, empty properties, compliance, new developments, private rented lettings, planning and investment schemes. Support the accuracy, validation, integrity, storage and retrieval of compliance data, records and documentation. Ensure work areas are delivered within agreed targets and standards, maintaining evidence and audit trails. Update IT systems, databases and processes to provide evidence and assurance for audit purposes. Coordinate maintenance and compliance surveys, inspections, servicing and programmes with other teams, supporting proactive solutions to minimise no-access issues. Collect, scrutinise and update asset management, housing and financial management systems, ensuring documentation and service records are accurate and complete. Monitor assigned tasks and maintain a proactive approach to meeting internal and external customer requests right first time. Support the Asset team in developing processes and software to improve efficiency and provide assurance. Contribute to the operational plan and the development of an outstanding service aligned to Torus' vision and values. Champion change, innovation, continuous improvement, value for money and risk management. Take personal responsibility for ongoing personal and professional development. Contribute positively to a team culture based on trust, mutual respect, integrity, accountability and collaboration. Build strong working relationships with internal and external stakeholders based on trust, respect and understanding. Engage effectively with colleagues, customers, tenants, board members and partners to support service delivery and confidence in the maintenance and compliance function. Comply with all relevant policies, procedures, regulations and legislation. Deliver services within the corporate risk management framework, supporting risk identification, assessment and control activity. Maintain robust governance and financial compliance practices to support compliant operations. If you are interested in the above role please give me a call on (phone number removed) or email your CV to (url removed) INDC
Exams Coordinator - 12 Month Maternity Cover £30,962 London Temporary, Full Time - Contract - 12 month fixed term contract Working hours - Full time (35 hours per week). Standard working hours between 9am - 5pm. Working arrangements - London, hybrid homeworking (minimum 6 days a month in office). The Federation of Royal Colleges of Physicians based in the UK and with an international reach is a collaboration between the Royal College of Edinburgh, Royal College of Physicians and Glasgow and Royal College of Physicians. Collectively the colleges represent 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities. The Federation develops and delivers services to support doctors at every stage of their careers, including: Examinations (Membership of the Royal Colleges of Physicians of the UK - MRCP(UK) Training (Joint Royal Colleges of Physicians Training Board - JRCPTB) Continuing Professional Development (CPD) The Federation is looking for a Coordinator to join the Examinations team and support with the coordination and delivery of Specialty Certificate Examinations (SCEs). Key responsibilities Lead the co-ordination of the Specialty Certificate Examinations (SCEs) Coordinating various tasks within the examinations cycle (diet), ensuring tasks are performed accurately as per standard operating procedures and agreed timelines, assigning tasks to administrators where appropriate. Coordinate results processing and shipping of diplomas for SCE exams Manage the scheduling of all SCE exams - liaising with Federation Leads and suppliers to set exam calendars for future diets - confirmation of timeslots and capacity. Work with colleagues across the department to maintain accurate files, records, and statistics for audit, appeals and research purposes. Lead on completing SOPs and ensuring they are reviewed regularly and fully up to date. Track, monitor and report on exams related income, overseeing monthly reconciliation and support with the annual setting of budgets. Prepare various management information reports, for both internal and external meetings, as necessary Lead on processing reasonable adjustment requests for SCE exams Lead on project work in order to meet the needs of the business (including development of business systems/ processes) and deliver on initiatives identified in the business planning process. Support examination managers in identifying and mitigating risks, as per the risk register. Deputise for the Exams Managers as required. Any other duties as may be reasonably expected, and which are commensurate with the level of the post. About you Experience of coordinating and delivering exams or similar event management. Experience of delivering strong customer service. Experience of working in a busy team, delivering complex and high-stakes work. Experience of building and developing relationships with a range of internal and external stakeholders at all levels. Excellent written and verbal communication, tailored for audience and purpose. Expertise of general office software and able to quickly become competent with specialist software used by Federation. A high degree of accuracy and attention to detail in all work. Accurate data entry and good attention to detail. Interacts with staff and other professions with respect for difference and diversity. Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely. Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important. Demonstrates an ability to work to deadlines and to agreed standard operating procedures. For more information about the role please view the job description downloadable at the bottom of this page. How to apply Please click apply to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted. For an informal discussion about this role, candidates are welcome to contact our recruitment team. Closing date: 31 August 2026 Interviewing date: ongoing Please note, We will be reviewing applications as they are received. Interviews may be arranged, and the role may be filled before the advertised closing date. Early applications are therefore encouraged. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Aug 19, 2026
Full time
Exams Coordinator - 12 Month Maternity Cover £30,962 London Temporary, Full Time - Contract - 12 month fixed term contract Working hours - Full time (35 hours per week). Standard working hours between 9am - 5pm. Working arrangements - London, hybrid homeworking (minimum 6 days a month in office). The Federation of Royal Colleges of Physicians based in the UK and with an international reach is a collaboration between the Royal College of Edinburgh, Royal College of Physicians and Glasgow and Royal College of Physicians. Collectively the colleges represent 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities. The Federation develops and delivers services to support doctors at every stage of their careers, including: Examinations (Membership of the Royal Colleges of Physicians of the UK - MRCP(UK) Training (Joint Royal Colleges of Physicians Training Board - JRCPTB) Continuing Professional Development (CPD) The Federation is looking for a Coordinator to join the Examinations team and support with the coordination and delivery of Specialty Certificate Examinations (SCEs). Key responsibilities Lead the co-ordination of the Specialty Certificate Examinations (SCEs) Coordinating various tasks within the examinations cycle (diet), ensuring tasks are performed accurately as per standard operating procedures and agreed timelines, assigning tasks to administrators where appropriate. Coordinate results processing and shipping of diplomas for SCE exams Manage the scheduling of all SCE exams - liaising with Federation Leads and suppliers to set exam calendars for future diets - confirmation of timeslots and capacity. Work with colleagues across the department to maintain accurate files, records, and statistics for audit, appeals and research purposes. Lead on completing SOPs and ensuring they are reviewed regularly and fully up to date. Track, monitor and report on exams related income, overseeing monthly reconciliation and support with the annual setting of budgets. Prepare various management information reports, for both internal and external meetings, as necessary Lead on processing reasonable adjustment requests for SCE exams Lead on project work in order to meet the needs of the business (including development of business systems/ processes) and deliver on initiatives identified in the business planning process. Support examination managers in identifying and mitigating risks, as per the risk register. Deputise for the Exams Managers as required. Any other duties as may be reasonably expected, and which are commensurate with the level of the post. About you Experience of coordinating and delivering exams or similar event management. Experience of delivering strong customer service. Experience of working in a busy team, delivering complex and high-stakes work. Experience of building and developing relationships with a range of internal and external stakeholders at all levels. Excellent written and verbal communication, tailored for audience and purpose. Expertise of general office software and able to quickly become competent with specialist software used by Federation. A high degree of accuracy and attention to detail in all work. Accurate data entry and good attention to detail. Interacts with staff and other professions with respect for difference and diversity. Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely. Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important. Demonstrates an ability to work to deadlines and to agreed standard operating procedures. For more information about the role please view the job description downloadable at the bottom of this page. How to apply Please click apply to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted. For an informal discussion about this role, candidates are welcome to contact our recruitment team. Closing date: 31 August 2026 Interviewing date: ongoing Please note, We will be reviewing applications as they are received. Interviews may be arranged, and the role may be filled before the advertised closing date. Early applications are therefore encouraged. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.
Aug 19, 2026
Full time
About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.
About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.
Aug 19, 2026
Full time
About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.
Power Resilience is critical to Thames Water's ability to provide safe, reliable services to millions of customers. We are expanding our Power Resilience capability to enhance how power is planned, maintained and improved across our operations. We are looking for talented individuals to join this growing team and help build a coordinated, data-led approach to managing Power Resilience across Thames Water. What you'll be doing as a Resilience Project Engineer: The Resilience Project Engineer will enable the delivery of Power Resilience across Thames Water's water and wastewater sites by completing resilience assessments, designing proposed solutions and supporting the implementation of priority interventions. As Resilience Project Engineer you will apply LV engineering and Power Resilience principles to identify critical vulnerabilities and ensure power systems are safer, more reliable and better able to withstand and recover from power interruptions. This is a unique opportunity to contribute to a critical area of UK infrastructure and make a meaningful difference to customer outcomes and environmental protection. As the team grows, members will help shape future ways of working and bring their expertise to create lasting impact across Thames Water. Base location: Location can be flexible for either London or Thames Valley (e.g., Hampton, Mogden, Reading & Basingstoke) Working pattern or hours: 36 Hours per week (Monday to Friday) Key responsibilities: Resilience Assessments: You will lead LV site and system Power Resilience assessments, producing surveys, updated drawings and data packs that identify vulnerabilities, critical paths and recommendations for improvement. Solution Development: You will lead the development of Power Resilience solutions, contributing to design options, calculations and scopes. Resilience Delivery: You will collaborate with internal delivery teams to ensure planned power investments are executed effectively and in line with resilience standards. Continuous Improvement: You will apply technical problem solving and analytical thinking to drive improvements in resilience, safety and compliance, and support the adoption of best practice across the team. Technical Documentation and Records: You will maintain accurate and up to date technical records, including tests, inspections, drawings and outage/black start plans for assigned sites. What you should bring to the role? Experience in a technical role. Experience in delivering, design and estimating of LV engineering projects. Experience applying Health & Safety Regulations and principles to electrical projects. The ability to work unsupervised and use initiative to deliver specified high-quality outputs. The essential criteria to help you succeed in this role is: Ability to interpret and update technical documentation, single line diagrams, and risk assessments. Full UK Driving License. Ability to apply LV electrical engineering and Power Resilience principles. Ability to apply compliance and safety standards. (CDM , ESQCR) Data analysis and reporting for technical and compliance purposes. What's in it for you? Offering a salary between £50,000 to £62,000 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 19, 2026
Full time
Power Resilience is critical to Thames Water's ability to provide safe, reliable services to millions of customers. We are expanding our Power Resilience capability to enhance how power is planned, maintained and improved across our operations. We are looking for talented individuals to join this growing team and help build a coordinated, data-led approach to managing Power Resilience across Thames Water. What you'll be doing as a Resilience Project Engineer: The Resilience Project Engineer will enable the delivery of Power Resilience across Thames Water's water and wastewater sites by completing resilience assessments, designing proposed solutions and supporting the implementation of priority interventions. As Resilience Project Engineer you will apply LV engineering and Power Resilience principles to identify critical vulnerabilities and ensure power systems are safer, more reliable and better able to withstand and recover from power interruptions. This is a unique opportunity to contribute to a critical area of UK infrastructure and make a meaningful difference to customer outcomes and environmental protection. As the team grows, members will help shape future ways of working and bring their expertise to create lasting impact across Thames Water. Base location: Location can be flexible for either London or Thames Valley (e.g., Hampton, Mogden, Reading & Basingstoke) Working pattern or hours: 36 Hours per week (Monday to Friday) Key responsibilities: Resilience Assessments: You will lead LV site and system Power Resilience assessments, producing surveys, updated drawings and data packs that identify vulnerabilities, critical paths and recommendations for improvement. Solution Development: You will lead the development of Power Resilience solutions, contributing to design options, calculations and scopes. Resilience Delivery: You will collaborate with internal delivery teams to ensure planned power investments are executed effectively and in line with resilience standards. Continuous Improvement: You will apply technical problem solving and analytical thinking to drive improvements in resilience, safety and compliance, and support the adoption of best practice across the team. Technical Documentation and Records: You will maintain accurate and up to date technical records, including tests, inspections, drawings and outage/black start plans for assigned sites. What you should bring to the role? Experience in a technical role. Experience in delivering, design and estimating of LV engineering projects. Experience applying Health & Safety Regulations and principles to electrical projects. The ability to work unsupervised and use initiative to deliver specified high-quality outputs. The essential criteria to help you succeed in this role is: Ability to interpret and update technical documentation, single line diagrams, and risk assessments. Full UK Driving License. Ability to apply LV electrical engineering and Power Resilience principles. Ability to apply compliance and safety standards. (CDM , ESQCR) Data analysis and reporting for technical and compliance purposes. What's in it for you? Offering a salary between £50,000 to £62,000 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Aug 19, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
