MSC Mediterranean Shipping Company (UK)
Ipswich, Suffolk
Customer Relationship Advisor - Value Added Services Full time, permanent We are looking for an experienced and customer-focused Customer Relationship Advisor - VAS to join our team. In this role, you will be responsible for building and maintaining strong client relationships, ensuring customers receive exceptional service and value from our Freight Management solutions. Acting as a trusted advisor, you will support customer success, drive satisfaction and retention, identify opportunities for growth and improvement, and champion customer needs within the business. If you are a proactive, empathetic and results-driven professional who is passionate about delivering outstanding customer experiences, we'd love to hear from you. How you will help us and what you can expect VAS Facilitation Ensure all Customs declarations are prepared with a high degree of accuracy, completeness, and compliance, in line with company procedures and regulatory requirements. Coordinate VAS and Freight Management activities for assigned customers, ensuring efficient and strong service performance Client Relationship Management Develop and maintain strong, trust-based relationships with clients to ensure their satisfaction and loyalty. Serve as the primary point of contact for assigned clients, addressing their inquiries, concerns, and feedback promptly and effectively. Conduct regular check-ins and meetings with clients to understand their evolving needs and goals. Customer Success Strategy Proactively identify opportunities to enhance customers' experiences and outcomes with our solutions. Support personalised success plans tailored to each client's unique objectives, ensuring measurable results. Monitor customer success metrics, such as adoption rates, satisfaction levels, and retention rates, to support strategic decisions. Product Expertise and Advocacy Develop a deep understanding of our products, services, and industry to provide expert guidance to clients. Offer training and support to clients to maximise their adoption and use of our solutions. Act as an advocate for customer needs within the organisation, driving enhancements and alignment with market demands. Collaboration and Cross-Functional Coordination Work closely with sales, customer services, and VAS teams to ensure seamless onboarding, implementation, and ongoing support for clients. Provide feedback and insights from client interactions to help improve processes, products, and services. Upselling and Renewal Management Identify opportunities for clients to expand their use of our VAS products and/or services and recommend relevant solutions. Skills and experience you'll bring to us Proven track record in customer success, account management, or related roles, ideally within the shipping industry. Ability to communicate effectively across diverse audiences, both verbally and in writing. Adept at data analysis, interpreting metrics, and leveraging insights to drive success strategies. Strong ability to anticipate issues, identify solutions, and implement changes effectively. Good excel, word, and power point skills, and familiarity with CRM Dynamix would be preferred. Empathy, patience, and adaptability to deal with varied client personalities and situations. Effective prioritisation and organisation skills to manage multiple clients and tasks simultaneously. What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking (within walking distance from the office) On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
Aug 20, 2026
Full time
Customer Relationship Advisor - Value Added Services Full time, permanent We are looking for an experienced and customer-focused Customer Relationship Advisor - VAS to join our team. In this role, you will be responsible for building and maintaining strong client relationships, ensuring customers receive exceptional service and value from our Freight Management solutions. Acting as a trusted advisor, you will support customer success, drive satisfaction and retention, identify opportunities for growth and improvement, and champion customer needs within the business. If you are a proactive, empathetic and results-driven professional who is passionate about delivering outstanding customer experiences, we'd love to hear from you. How you will help us and what you can expect VAS Facilitation Ensure all Customs declarations are prepared with a high degree of accuracy, completeness, and compliance, in line with company procedures and regulatory requirements. Coordinate VAS and Freight Management activities for assigned customers, ensuring efficient and strong service performance Client Relationship Management Develop and maintain strong, trust-based relationships with clients to ensure their satisfaction and loyalty. Serve as the primary point of contact for assigned clients, addressing their inquiries, concerns, and feedback promptly and effectively. Conduct regular check-ins and meetings with clients to understand their evolving needs and goals. Customer Success Strategy Proactively identify opportunities to enhance customers' experiences and outcomes with our solutions. Support personalised success plans tailored to each client's unique objectives, ensuring measurable results. Monitor customer success metrics, such as adoption rates, satisfaction levels, and retention rates, to support strategic decisions. Product Expertise and Advocacy Develop a deep understanding of our products, services, and industry to provide expert guidance to clients. Offer training and support to clients to maximise their adoption and use of our solutions. Act as an advocate for customer needs within the organisation, driving enhancements and alignment with market demands. Collaboration and Cross-Functional Coordination Work closely with sales, customer services, and VAS teams to ensure seamless onboarding, implementation, and ongoing support for clients. Provide feedback and insights from client interactions to help improve processes, products, and services. Upselling and Renewal Management Identify opportunities for clients to expand their use of our VAS products and/or services and recommend relevant solutions. Skills and experience you'll bring to us Proven track record in customer success, account management, or related roles, ideally within the shipping industry. Ability to communicate effectively across diverse audiences, both verbally and in writing. Adept at data analysis, interpreting metrics, and leveraging insights to drive success strategies. Strong ability to anticipate issues, identify solutions, and implement changes effectively. Good excel, word, and power point skills, and familiarity with CRM Dynamix would be preferred. Empathy, patience, and adaptability to deal with varied client personalities and situations. Effective prioritisation and organisation skills to manage multiple clients and tasks simultaneously. What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking (within walking distance from the office) On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
Claims & Customer Service Advisor Location: Shoeburyness, Essex Salary: £26000 - £28000 Job Type: Full-time, Permanent, ONSITE Overview Are you looking for a varied insurance role where you can truly take ownership of customer outcomes? I am seeking a Claims & Customer Service Advisor to join a dynamic team supporting a range of insurance products, including Gadget, Travel and Ticket Protection . This is an excellent opportunity for someone with insurance industry experience who enjoys working across claims, customer service, sales support and complaint handling, rather than being limited to a purely scripted contact centre role. You'll work closely with underwriters, repair and fulfilment partners, finance teams, and other internal stakeholders to ensure customers receive excellent service and their cases are resolved efficiently. Key Responsibilities Claims Handling Manage mobile phone and gadget insurance claims, including loss, theft and accidental damage claims. Handle ticket protection claims and refund requests following product training. Liaise with underwriters regarding travel insurance product queries. Work closely with repair and fulfilment teams to progress and conclude claims efficiently. Sales & Customer Service Respond to travel insurance sales and service enquiries. Support customers with mobile phone and gadget insurance queries. Process premium and excess payments. Manage policy cancellations and retention conversations. Complaints Management Log and handle first-line customer complaints in line with company procedures and regulatory requirements. Team Collaboration Work with Finance and Accounts teams to resolve payment and reconciliation queries. Liaise with colleagues and stakeholders across the business to support customer outcomes. Support the wider team with additional duties as required. What I'm Looking For Previous experience within a regulated insurance environment , ideally in claims handling or customer service. Strong understanding of insurance products and processes. Excellent verbal and written communication skills with confidence handling customer interactions via phone and email. High levels of accuracy and attention to detail. A positive, proactive and self-motivated approach. A genuine customer-first mindset with the ability to take ownership of cases from start to finish. Comfortable working across multiple products and priorities within a fast-paced environment. Strong IT skills, including proficiency in Microsoft Word and Excel . A willingness to suggest improvements and contribute ideas to enhance customer experience and operational processes. Desirable Skills Experience handling customer complaints. Knowledge of fraud investigation and fraud management processes. Additional language skills (bi-lingual or multi-lingual). What's on Offer? A diverse and engaging role with exposure to multiple insurance products. The opportunity to build experience across claims, service, sales support and complaints handling. A collaborative team environment where your ideas and contributions are valued. The chance to make a real impact on customer outcomes through ownership and accountability. If you're an insurance professional who enjoys variety, problem-solving and delivering outstanding customer service, we'd love to hear from you.
Aug 20, 2026
Full time
Claims & Customer Service Advisor Location: Shoeburyness, Essex Salary: £26000 - £28000 Job Type: Full-time, Permanent, ONSITE Overview Are you looking for a varied insurance role where you can truly take ownership of customer outcomes? I am seeking a Claims & Customer Service Advisor to join a dynamic team supporting a range of insurance products, including Gadget, Travel and Ticket Protection . This is an excellent opportunity for someone with insurance industry experience who enjoys working across claims, customer service, sales support and complaint handling, rather than being limited to a purely scripted contact centre role. You'll work closely with underwriters, repair and fulfilment partners, finance teams, and other internal stakeholders to ensure customers receive excellent service and their cases are resolved efficiently. Key Responsibilities Claims Handling Manage mobile phone and gadget insurance claims, including loss, theft and accidental damage claims. Handle ticket protection claims and refund requests following product training. Liaise with underwriters regarding travel insurance product queries. Work closely with repair and fulfilment teams to progress and conclude claims efficiently. Sales & Customer Service Respond to travel insurance sales and service enquiries. Support customers with mobile phone and gadget insurance queries. Process premium and excess payments. Manage policy cancellations and retention conversations. Complaints Management Log and handle first-line customer complaints in line with company procedures and regulatory requirements. Team Collaboration Work with Finance and Accounts teams to resolve payment and reconciliation queries. Liaise with colleagues and stakeholders across the business to support customer outcomes. Support the wider team with additional duties as required. What I'm Looking For Previous experience within a regulated insurance environment , ideally in claims handling or customer service. Strong understanding of insurance products and processes. Excellent verbal and written communication skills with confidence handling customer interactions via phone and email. High levels of accuracy and attention to detail. A positive, proactive and self-motivated approach. A genuine customer-first mindset with the ability to take ownership of cases from start to finish. Comfortable working across multiple products and priorities within a fast-paced environment. Strong IT skills, including proficiency in Microsoft Word and Excel . A willingness to suggest improvements and contribute ideas to enhance customer experience and operational processes. Desirable Skills Experience handling customer complaints. Knowledge of fraud investigation and fraud management processes. Additional language skills (bi-lingual or multi-lingual). What's on Offer? A diverse and engaging role with exposure to multiple insurance products. The opportunity to build experience across claims, service, sales support and complaints handling. A collaborative team environment where your ideas and contributions are valued. The chance to make a real impact on customer outcomes through ownership and accountability. If you're an insurance professional who enjoys variety, problem-solving and delivering outstanding customer service, we'd love to hear from you.
RMK Talent Solutions is currently recruiting for a Business Development Consultant to join our investment manager's sales team covering the South of England (base Birmingham & south is ideal). This role offers an exciting opportunity for professionals with a background in IFA sales, particularly those with experience in outsourced investment solutions. The successful candidate will play a vital part in expanding the company's reach by developing new business and fostering strong relationships with intermediaries. We are seeking a proactive, results-oriented individual who is eager to transition from a telephone sales environment into a field-based role or someone already experienced as a hybrid Business Development Manager (BDM). This client values expertise, initiative, and a professional approach to building lasting partnerships in the investment and financial advisory space. Responsibilities Identify and develop new business opportunities within the intermediary and IFA sectors. Engage with intermediaries via telephone and field visits to promote investment solutions. Build and maintain strong, lasting relationships with financial advisers and other key stakeholders. Present and explain outsourced investment products effectively, aiming to meet client needs. Achieve agreed sales targets and contribute to the growth of the company's client base. Collaborate with internal teams to ensure a seamless client journey and high levels of service delivery. Stay updated on industry trends, competitor activities, and regulatory changes affecting the investment landscape. Requirements Proven experience in IFA sales, with a demonstrated track record of achieving sales targets. Knowledge of outsourced investment solutions and the intermediary market. Excellent communication and interpersonal skills, both over the phone and in person. Self-motivated, proactive, and able to work independently within a supportive team environment. Previous experience of telephone sales is highly desirable, along with a desire to expand into field-based sales. Professional approach with a solid understanding of compliance and regulatory requirements. This role offers a competitive salary package, plus uncapped earning potential through commission. You will have the opportunity to grow your career within a forward-thinking organisation that supports development and values its people. Our client provides ongoing training, a collaborative work environment, and a clear path for progression in the investment sales arena. If you possess the experience and motivation to succeed in this exciting opportunity, we encourage you to apply today. Join a reputable organisation where your expertise will be valued and your career flourished.
Aug 20, 2026
Full time
RMK Talent Solutions is currently recruiting for a Business Development Consultant to join our investment manager's sales team covering the South of England (base Birmingham & south is ideal). This role offers an exciting opportunity for professionals with a background in IFA sales, particularly those with experience in outsourced investment solutions. The successful candidate will play a vital part in expanding the company's reach by developing new business and fostering strong relationships with intermediaries. We are seeking a proactive, results-oriented individual who is eager to transition from a telephone sales environment into a field-based role or someone already experienced as a hybrid Business Development Manager (BDM). This client values expertise, initiative, and a professional approach to building lasting partnerships in the investment and financial advisory space. Responsibilities Identify and develop new business opportunities within the intermediary and IFA sectors. Engage with intermediaries via telephone and field visits to promote investment solutions. Build and maintain strong, lasting relationships with financial advisers and other key stakeholders. Present and explain outsourced investment products effectively, aiming to meet client needs. Achieve agreed sales targets and contribute to the growth of the company's client base. Collaborate with internal teams to ensure a seamless client journey and high levels of service delivery. Stay updated on industry trends, competitor activities, and regulatory changes affecting the investment landscape. Requirements Proven experience in IFA sales, with a demonstrated track record of achieving sales targets. Knowledge of outsourced investment solutions and the intermediary market. Excellent communication and interpersonal skills, both over the phone and in person. Self-motivated, proactive, and able to work independently within a supportive team environment. Previous experience of telephone sales is highly desirable, along with a desire to expand into field-based sales. Professional approach with a solid understanding of compliance and regulatory requirements. This role offers a competitive salary package, plus uncapped earning potential through commission. You will have the opportunity to grow your career within a forward-thinking organisation that supports development and values its people. Our client provides ongoing training, a collaborative work environment, and a clear path for progression in the investment sales arena. If you possess the experience and motivation to succeed in this exciting opportunity, we encourage you to apply today. Join a reputable organisation where your expertise will be valued and your career flourished.
Parts Advisor Billingshurst, Essex Starting from £14.42 per hour An excellent opportunity has become available for a customer-focused Parts Advisor to join a busy and professional parts department. This role is ideal for someone with automotive or agricultural machinery knowledge who enjoys working in a fast-paced environment, delivering excellent customer service and supporting workshop operations. Working Hours Monday to Friday 8:00am - 5:00pm During seasonal peak periods, additional hours and occasional weekend work may be required on a rota basis. The Role As a Parts Advisor, you will be responsible for supporting customers and technicians by ensuring the correct parts are identified, ordered and supplied efficiently. Key duties include: Assisting customers in person, over the phone and via email. Identifying and sourcing parts using electronic parts catalogues. Processing sales orders and invoices. Managing goods in and goods out. Organising returns and liaising with suppliers and couriers. Assisting with stock control and stock-taking activities. Pre-picking parts for workshop requirements. Maintaining a clean, safe and organised parts department. Candidate Requirements Previous Parts Advisor experience preferred. Automotive or agricultural machinery knowledge essential. Excellent customer service and communication skills. Good computer literacy, including Microsoft Office. Ability to work under pressure and manage multiple tasks. Strong organisational skills and attention to detail. Reliable and punctual with a positive attitude. Experience using dealer management systems advantageous but not essential. Benefits Starting salary from £14.42 per hour. 22 days holiday plus Bank Holidays. Company pension scheme. Healthcare plan. Employee Assistance Programme. Service loyalty rewards. Employee discounts and benefits platform. Ongoing training and career development opportunities. If you are interested, please ask for Luke at Auto Skills. Job Ref: 53870
Aug 20, 2026
Full time
Parts Advisor Billingshurst, Essex Starting from £14.42 per hour An excellent opportunity has become available for a customer-focused Parts Advisor to join a busy and professional parts department. This role is ideal for someone with automotive or agricultural machinery knowledge who enjoys working in a fast-paced environment, delivering excellent customer service and supporting workshop operations. Working Hours Monday to Friday 8:00am - 5:00pm During seasonal peak periods, additional hours and occasional weekend work may be required on a rota basis. The Role As a Parts Advisor, you will be responsible for supporting customers and technicians by ensuring the correct parts are identified, ordered and supplied efficiently. Key duties include: Assisting customers in person, over the phone and via email. Identifying and sourcing parts using electronic parts catalogues. Processing sales orders and invoices. Managing goods in and goods out. Organising returns and liaising with suppliers and couriers. Assisting with stock control and stock-taking activities. Pre-picking parts for workshop requirements. Maintaining a clean, safe and organised parts department. Candidate Requirements Previous Parts Advisor experience preferred. Automotive or agricultural machinery knowledge essential. Excellent customer service and communication skills. Good computer literacy, including Microsoft Office. Ability to work under pressure and manage multiple tasks. Strong organisational skills and attention to detail. Reliable and punctual with a positive attitude. Experience using dealer management systems advantageous but not essential. Benefits Starting salary from £14.42 per hour. 22 days holiday plus Bank Holidays. Company pension scheme. Healthcare plan. Employee Assistance Programme. Service loyalty rewards. Employee discounts and benefits platform. Ongoing training and career development opportunities. If you are interested, please ask for Luke at Auto Skills. Job Ref: 53870
Private Client Manager Luxury Retail Central London Highly Competitive Salary Build relationships. Curate experiences. Sell the exceptional. Not every luxury retail role is about managing a sales floor. Some are about opening doors that others can't. We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories. If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for. The Opportunity As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships. Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail. You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service. This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling. What You'll Be Doing Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs). Identifying and developing new private client opportunities through networking, referrals and existing relationships. Leading private appointments and delivering exceptional luxury experiences. Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories. Partnering with specialist teams to deliver seamless bespoke projects and special orders. Supporting exclusive client events, launches and private shopping experiences. Using CRM and client insights to build meaningful, long-term engagement strategies. Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences. About You You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele. Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge. Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service. We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction. What's In It For You? Performance-related bonus Exceptional benefits package Genuine long-term career progression within an internationally renowned luxury group The opportunity to work with one of the most exclusive client portfolios in luxury retail A rare chance to shape and grow a newly established function within a flagship boutique If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you. Apply today for a confidential conversation. BH36876
Aug 20, 2026
Full time
Private Client Manager Luxury Retail Central London Highly Competitive Salary Build relationships. Curate experiences. Sell the exceptional. Not every luxury retail role is about managing a sales floor. Some are about opening doors that others can't. We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories. If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for. The Opportunity As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships. Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail. You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service. This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling. What You'll Be Doing Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs). Identifying and developing new private client opportunities through networking, referrals and existing relationships. Leading private appointments and delivering exceptional luxury experiences. Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories. Partnering with specialist teams to deliver seamless bespoke projects and special orders. Supporting exclusive client events, launches and private shopping experiences. Using CRM and client insights to build meaningful, long-term engagement strategies. Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences. About You You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele. Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge. Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service. We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction. What's In It For You? Performance-related bonus Exceptional benefits package Genuine long-term career progression within an internationally renowned luxury group The opportunity to work with one of the most exclusive client portfolios in luxury retail A rare chance to shape and grow a newly established function within a flagship boutique If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you. Apply today for a confidential conversation. BH36876
Techniche Global is supporting a specialist automotive parts manufacturer based in Harlow in the appointment of an experienced Customer Service Manager . This is a genuine management role responsible for leading and developing a customer service function consisting of six team members, including Customer Service Advisors, Sales Support, and Marketing Administration. The successful candidate will have proven experience managing customer service or client-facing teams, with a strong track record of improving performance, developing people, and delivering high standards of customer service. Experience within a B2B environment is preferred, with manufacturing, automotive, engineering, or technical product experience being advantageous. Key Responsibilities of the Customer Service Manager: Lead, manage, and develop the customer service team, ensuring high standards of performance and customer care. Coach, mentor, and support team members to improve capability, engagement, and overall team performance. Manage performance, attendance, employee relations, and resolve conflicts effectively. Ensure customers receive clear communication, accurate information, and a consistently high level of service. Manage customer order processes, ensuring requirements are communicated effectively and fulfilled on time. Handle customer complaints, investigations, and corrective actions to drive service improvements. Identify and implement process improvements to improve customer experience and operational efficiency. Build strong relationships with customers, internal teams, and senior stakeholders. Monitor team performance and introduce appropriate training and development where required. Provide regular updates and reporting to the Sales Operations Director. Skills & Experience Required Proven experience managing and developing a customer service team in a management-level role. Strong background in customer service, client operations, or customer-facing environments. Demonstrable experience improving team performance and customer service standards. Excellent leadership skills with the ability to motivate, coach, and develop individuals. Strong communication and relationship-building skills across customers, colleagues, and stakeholders. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Strong problem-solving and decision-making skills with the ability to remain calm under pressure. Excellent organisational skills and attention to detail. Confident using customer service systems, Microsoft Office, and Excel. Experience using ERP systems would be advantageous. Experience within manufacturing, automotive, engineering, or technical products would be beneficial. Personal Attributes Positive and professional approach. Customer-focused mindset with a commitment to service excellence. Resilient, adaptable, and able to manage changing priorities. Proactive, self-motivated, and results-driven. A team player who leads by example and creates a positive, high-performing culture. All candidates must be able to prove that they have the right to work in the UK. If this role is of interest, Apply Now!
Aug 20, 2026
Full time
Techniche Global is supporting a specialist automotive parts manufacturer based in Harlow in the appointment of an experienced Customer Service Manager . This is a genuine management role responsible for leading and developing a customer service function consisting of six team members, including Customer Service Advisors, Sales Support, and Marketing Administration. The successful candidate will have proven experience managing customer service or client-facing teams, with a strong track record of improving performance, developing people, and delivering high standards of customer service. Experience within a B2B environment is preferred, with manufacturing, automotive, engineering, or technical product experience being advantageous. Key Responsibilities of the Customer Service Manager: Lead, manage, and develop the customer service team, ensuring high standards of performance and customer care. Coach, mentor, and support team members to improve capability, engagement, and overall team performance. Manage performance, attendance, employee relations, and resolve conflicts effectively. Ensure customers receive clear communication, accurate information, and a consistently high level of service. Manage customer order processes, ensuring requirements are communicated effectively and fulfilled on time. Handle customer complaints, investigations, and corrective actions to drive service improvements. Identify and implement process improvements to improve customer experience and operational efficiency. Build strong relationships with customers, internal teams, and senior stakeholders. Monitor team performance and introduce appropriate training and development where required. Provide regular updates and reporting to the Sales Operations Director. Skills & Experience Required Proven experience managing and developing a customer service team in a management-level role. Strong background in customer service, client operations, or customer-facing environments. Demonstrable experience improving team performance and customer service standards. Excellent leadership skills with the ability to motivate, coach, and develop individuals. Strong communication and relationship-building skills across customers, colleagues, and stakeholders. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Strong problem-solving and decision-making skills with the ability to remain calm under pressure. Excellent organisational skills and attention to detail. Confident using customer service systems, Microsoft Office, and Excel. Experience using ERP systems would be advantageous. Experience within manufacturing, automotive, engineering, or technical products would be beneficial. Personal Attributes Positive and professional approach. Customer-focused mindset with a commitment to service excellence. Resilient, adaptable, and able to manage changing priorities. Proactive, self-motivated, and results-driven. A team player who leads by example and creates a positive, high-performing culture. All candidates must be able to prove that they have the right to work in the UK. If this role is of interest, Apply Now!
Customer and Sales Support Advisor Slough £31,500 + yearly bonus and monthly commission Monday to Friday 9am - 5pm (please note on Monday you will be required to work one late shift a week 11.30am - 7.30pm.) One Sunday a month you will be required to work from home 8.30am - 3.30pm and then you get Friday off. This is a real gem of a role working with a leading business based in Slough who provide a 5-star product within a prestigious and luxury market. Our client is looking for an experienced customer service advisor/sales support with cross-selling and up-selling experience to join their team, you will need to have previous experience in delivering excellent service, demonstrating the ability to work in a fast-paced environment, working closely with clients and customers. Please note that the majority of this role is taking inbound calls from businesses and existing customers who are placing orders and processing and upselling products where appropriate. There will be some outbound calls required when company promotions are launched. Duties: Answering high volume inbound calls Account management duties, occasional local client visits accompanying the Manager Producing sales analysis reports Making outbound calls to existing customers Making outbound calls to lapsed accounts Making focused outbound calls to move promotional stock Processing orders Dealing with customer queries Upselling promotional and new products General admin duties Requirements: Previous customer service/upselling/cross-selling experience A highly motivated individual Excellent communication skills On top of base salary is a monthly bonus based on promotional products sold, plus there is a yearly bonus, based on company sales and KPIs. Our client is always on the lookout for bright and ambitious people who strive for continual improvement and a 5-star customer service. If you enjoy working within customer service and dealing with customers, then you will thrive in this company! Benefits include; Pension scheme, discount on products, death in service, long service gifts, 24 days holiday + bank holiday increasing up to 30, free on-site parking, plus company events, celebrations. If you are interested in applying for this position then please email me your CV today! Is this a great opportunity for you? Apply today! Not quite what you re looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement. Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer. What You Need to Do Now: If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice.
Aug 20, 2026
Full time
Customer and Sales Support Advisor Slough £31,500 + yearly bonus and monthly commission Monday to Friday 9am - 5pm (please note on Monday you will be required to work one late shift a week 11.30am - 7.30pm.) One Sunday a month you will be required to work from home 8.30am - 3.30pm and then you get Friday off. This is a real gem of a role working with a leading business based in Slough who provide a 5-star product within a prestigious and luxury market. Our client is looking for an experienced customer service advisor/sales support with cross-selling and up-selling experience to join their team, you will need to have previous experience in delivering excellent service, demonstrating the ability to work in a fast-paced environment, working closely with clients and customers. Please note that the majority of this role is taking inbound calls from businesses and existing customers who are placing orders and processing and upselling products where appropriate. There will be some outbound calls required when company promotions are launched. Duties: Answering high volume inbound calls Account management duties, occasional local client visits accompanying the Manager Producing sales analysis reports Making outbound calls to existing customers Making outbound calls to lapsed accounts Making focused outbound calls to move promotional stock Processing orders Dealing with customer queries Upselling promotional and new products General admin duties Requirements: Previous customer service/upselling/cross-selling experience A highly motivated individual Excellent communication skills On top of base salary is a monthly bonus based on promotional products sold, plus there is a yearly bonus, based on company sales and KPIs. Our client is always on the lookout for bright and ambitious people who strive for continual improvement and a 5-star customer service. If you enjoy working within customer service and dealing with customers, then you will thrive in this company! Benefits include; Pension scheme, discount on products, death in service, long service gifts, 24 days holiday + bank holiday increasing up to 30, free on-site parking, plus company events, celebrations. If you are interested in applying for this position then please email me your CV today! Is this a great opportunity for you? Apply today! Not quite what you re looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement. Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer. What You Need to Do Now: If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice.
Our client, a reputable family-run main dealer in Kettering, Northampton, with over 20 years of success in the motor trade, is seeking a professional and customer-focused Service Advisor to join their friendly team. This role offers the opportunity to work within a well-established dealership known for transparency, trust, and exceptional customer care. Benefits of a Service Advisor: Competitive basic salary up to 30,000, depending on experience OTE of 35,000+ achievable through performance Working hours: Monday to Friday, 8:00am - 5:30pm, with 1 in 4 Saturdays mornings Supportive, family-oriented working environment Ongoing training and development opportunities Clear pathways for career progression Duties of a Service Advisor: Serve as the first point of contact for all service customers, ensuring a warm and professional welcome Efficiently handle customer enquiries via telephone and face-to-face interactions Book vehicles for service, MOT, or repairs with precise recording of all required information Liaise with workshop teams to provide updates on vehicle progress Clearly explain maintenance work, additional repairs, costs, and timescales to customers Proactively upsell products and services, including service plans, warranties, and accessories Process invoices, payments, and warranty documentation accurately Manage aftersales administration, including warranty claims and follow-up calls Maintain high standards of customer satisfaction and foster customer retention Ensure smooth customer journey from initial contact through to vehicle collection Requirements of a Service Advisor: Previous experience as a Service Advisor or in a similar customer service role within the motor trade Excellent communication and interpersonal skills Ability to work efficiently under pressure in a busy environment Strong organisational skills with attention to detail and IT literacy Proactive attitude with a focus on upselling and achieving targets If you are an experienced Service Advisor seeking a role within a dealership group that values its employees and offers genuine career growth, we would be keen to hear from you. Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Kettering and Northamptonshire today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Aug 20, 2026
Full time
Our client, a reputable family-run main dealer in Kettering, Northampton, with over 20 years of success in the motor trade, is seeking a professional and customer-focused Service Advisor to join their friendly team. This role offers the opportunity to work within a well-established dealership known for transparency, trust, and exceptional customer care. Benefits of a Service Advisor: Competitive basic salary up to 30,000, depending on experience OTE of 35,000+ achievable through performance Working hours: Monday to Friday, 8:00am - 5:30pm, with 1 in 4 Saturdays mornings Supportive, family-oriented working environment Ongoing training and development opportunities Clear pathways for career progression Duties of a Service Advisor: Serve as the first point of contact for all service customers, ensuring a warm and professional welcome Efficiently handle customer enquiries via telephone and face-to-face interactions Book vehicles for service, MOT, or repairs with precise recording of all required information Liaise with workshop teams to provide updates on vehicle progress Clearly explain maintenance work, additional repairs, costs, and timescales to customers Proactively upsell products and services, including service plans, warranties, and accessories Process invoices, payments, and warranty documentation accurately Manage aftersales administration, including warranty claims and follow-up calls Maintain high standards of customer satisfaction and foster customer retention Ensure smooth customer journey from initial contact through to vehicle collection Requirements of a Service Advisor: Previous experience as a Service Advisor or in a similar customer service role within the motor trade Excellent communication and interpersonal skills Ability to work efficiently under pressure in a busy environment Strong organisational skills with attention to detail and IT literacy Proactive attitude with a focus on upselling and achieving targets If you are an experienced Service Advisor seeking a role within a dealership group that values its employees and offers genuine career growth, we would be keen to hear from you. Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Kettering and Northamptonshire today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Join AX where our people and purpose drive us forward At AX, we re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We re a team that values care, quality, and customer satisfaction. You ll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the role We re looking for a motivated and customer-focused individual to join our New Claims team. The ideal candidate will be resilient, adaptable, and passionate about delivering exceptional service in a fast-paced environment to our customers following their involvement in a non-fault accident. During your Welcome Period you will be required to attend the Fort Dunlop office each working day, upon successful completion, you will be required to attend for a minimum of two days per week. What you ll be doing You will be the first point of contact for customers, playing a key role in converting initial enquiries into active claims. Your focus will be on delivering exceptional service, capturing accurate information, and ensuring a smooth claims process from the outset. handle incoming calls and enquiries, converting them into new claims by delivering outstanding customer service and attention to detail efficiently manage and convert all new claims allocated to you, in line with business targets and service standards proactively engage with referral partners (e.g. car dealerships, fleet companies, body shops, brokers, insurers), customers, and third parties to gather all necessary claim details. accurately record all interactions, claim details, next steps, and timelines in the BackOffice system to ensure clear and up-to-date records support internal and external processes to deliver a seamless and efficient service to all stakeholders use open questioning, active listening, and empathy to capture all relevant claim information, including accident circumstances, third-party details, and driving conditions maintain a professional and empathetic approach throughout the claims process, ensuring customers feel supported and informed. What you ll bring demonstrable success in a fast-paced, target-driven, customer-focused environment previous experience in soft sales is advantageous, though not essential ability to absorb and apply new processes and systems efficiently comfortable using Microsoft Office and adaptable to learning bespoke systems excellent verbal and written communication skills, with the ability to convey information clearly, persuasively, and assertively proven decision-making and problem-solving abilities, with a logical and analytical approach capable of managing professional relationships with colleagues, clients, and business partners effectively proactive, adaptable, and results-oriented, with the ability to work independently and as part of a team a track record of achieving or exceeding performance targets demonstrates behaviours aligned with our core values: Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight. What we offer Up to £27,000 OTE 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and inclusion For the third year in a row, we are proud to share that we ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated. We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace. If our values resonate with you and you re excited about this opportunity, we d love to hear from you. You might be just who we re looking for. REF-(phone number removed)
Aug 20, 2026
Full time
Join AX where our people and purpose drive us forward At AX, we re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We re a team that values care, quality, and customer satisfaction. You ll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the role We re looking for a motivated and customer-focused individual to join our New Claims team. The ideal candidate will be resilient, adaptable, and passionate about delivering exceptional service in a fast-paced environment to our customers following their involvement in a non-fault accident. During your Welcome Period you will be required to attend the Fort Dunlop office each working day, upon successful completion, you will be required to attend for a minimum of two days per week. What you ll be doing You will be the first point of contact for customers, playing a key role in converting initial enquiries into active claims. Your focus will be on delivering exceptional service, capturing accurate information, and ensuring a smooth claims process from the outset. handle incoming calls and enquiries, converting them into new claims by delivering outstanding customer service and attention to detail efficiently manage and convert all new claims allocated to you, in line with business targets and service standards proactively engage with referral partners (e.g. car dealerships, fleet companies, body shops, brokers, insurers), customers, and third parties to gather all necessary claim details. accurately record all interactions, claim details, next steps, and timelines in the BackOffice system to ensure clear and up-to-date records support internal and external processes to deliver a seamless and efficient service to all stakeholders use open questioning, active listening, and empathy to capture all relevant claim information, including accident circumstances, third-party details, and driving conditions maintain a professional and empathetic approach throughout the claims process, ensuring customers feel supported and informed. What you ll bring demonstrable success in a fast-paced, target-driven, customer-focused environment previous experience in soft sales is advantageous, though not essential ability to absorb and apply new processes and systems efficiently comfortable using Microsoft Office and adaptable to learning bespoke systems excellent verbal and written communication skills, with the ability to convey information clearly, persuasively, and assertively proven decision-making and problem-solving abilities, with a logical and analytical approach capable of managing professional relationships with colleagues, clients, and business partners effectively proactive, adaptable, and results-oriented, with the ability to work independently and as part of a team a track record of achieving or exceeding performance targets demonstrates behaviours aligned with our core values: Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight. What we offer Up to £27,000 OTE 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and inclusion For the third year in a row, we are proud to share that we ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated. We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace. If our values resonate with you and you re excited about this opportunity, we d love to hear from you. You might be just who we re looking for. REF-(phone number removed)
AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Sales Advisor- NO COLD CALLING 25,840 basic + VERY generous monthly bonus (Expected to make 50,000+ in your first year!) Full training provided Bristol - Beautiful Offices and easily commutable by Train/Bus/Car Permanent position- MUST BE AVAILABLE TO START IN MARCH 9:30am-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to make fantastic bonus in a highly consultative and advice driven environment where you will be assisting customers to choose policies that are right for them. You will be guiding customers who have enquired about Insurance products through a set of questions to determine the best policy for them. Duties: Making calls to customers who have registered to say they would like to open or renew a policy Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements Inputting all information onto system accurately whilst listening the the customer Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc. Skills required: Previous experience supporting customers on the phone with queries or sales True passion for exceptional customer service Happy to work in a target driven environment Benefits: 22 days annual leave plus bank holidays Kitchen on site Beautiful modern offices Excellent Bonus package based on volume of policies taken out 9:30am-5:30pm Monday to Friday All expenses paid Christmas Party Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 20, 2026
Full time
AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Sales Advisor- NO COLD CALLING 25,840 basic + VERY generous monthly bonus (Expected to make 50,000+ in your first year!) Full training provided Bristol - Beautiful Offices and easily commutable by Train/Bus/Car Permanent position- MUST BE AVAILABLE TO START IN MARCH 9:30am-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to make fantastic bonus in a highly consultative and advice driven environment where you will be assisting customers to choose policies that are right for them. You will be guiding customers who have enquired about Insurance products through a set of questions to determine the best policy for them. Duties: Making calls to customers who have registered to say they would like to open or renew a policy Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements Inputting all information onto system accurately whilst listening the the customer Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc. Skills required: Previous experience supporting customers on the phone with queries or sales True passion for exceptional customer service Happy to work in a target driven environment Benefits: 22 days annual leave plus bank holidays Kitchen on site Beautiful modern offices Excellent Bonus package based on volume of policies taken out 9:30am-5:30pm Monday to Friday All expenses paid Christmas Party Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
Aug 20, 2026
Full time
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
Kings Permanent Recruitment Ltd
Buckhurst Hill, Essex
Estate Agent Lister Without doubt the perfect job role for an out and out Lister as all you need to do is value, list and close. You MUST be prepared to do prospecting so / self generation / door knocks as this is at least 50% of your role. As a company they generate 50 to 60 market appraisals per month off of their our own marketing, but Listers are expected to chip in with self generation with 15 or so listings per month of their own. An OUTSTANDING personal listing commission structure awaits an experienced Lister with 3 thresholds dependent on bankings and starting at 10% and increasing to 12.5% and then 15%. You will join the current Lister who has personally banked £250,000 in 2025. You will work in a pure listing role so you will not be expected to sell or sales progress as there are dedicated Sales Negotiators and a Sales Progressor so what a breath of fresh air this position holds for an Agent who loves to list. The salary package on offer is equally as impressive with a £25,000 basic salary with on target earnings of £70,000 which is realistic. Estate Agent Lister As an independent business, all ideas are heard, and talent is nurtured to provide scope for future progression and promotion internally. Typically, with at least 2 years experience you will be expected to list, negotiate, and represent the Estate Agency to the highest standard. Estate Agent Lister They allow an environment where day to day independence is offered with minimal interference, so this role will suit an individual candidate. Estate Agent Lister Day to day you will be working as part of a team to ensure your clients get the results that they have employed you for, whilst working closely with the Directors to achieve the branch target and objectives. Estate Agent Lister £70,000 on target earnings. Basic salary £25,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Aug 20, 2026
Full time
Estate Agent Lister Without doubt the perfect job role for an out and out Lister as all you need to do is value, list and close. You MUST be prepared to do prospecting so / self generation / door knocks as this is at least 50% of your role. As a company they generate 50 to 60 market appraisals per month off of their our own marketing, but Listers are expected to chip in with self generation with 15 or so listings per month of their own. An OUTSTANDING personal listing commission structure awaits an experienced Lister with 3 thresholds dependent on bankings and starting at 10% and increasing to 12.5% and then 15%. You will join the current Lister who has personally banked £250,000 in 2025. You will work in a pure listing role so you will not be expected to sell or sales progress as there are dedicated Sales Negotiators and a Sales Progressor so what a breath of fresh air this position holds for an Agent who loves to list. The salary package on offer is equally as impressive with a £25,000 basic salary with on target earnings of £70,000 which is realistic. Estate Agent Lister As an independent business, all ideas are heard, and talent is nurtured to provide scope for future progression and promotion internally. Typically, with at least 2 years experience you will be expected to list, negotiate, and represent the Estate Agency to the highest standard. Estate Agent Lister They allow an environment where day to day independence is offered with minimal interference, so this role will suit an individual candidate. Estate Agent Lister Day to day you will be working as part of a team to ensure your clients get the results that they have employed you for, whilst working closely with the Directors to achieve the branch target and objectives. Estate Agent Lister £70,000 on target earnings. Basic salary £25,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Vibe Recruit is currently seeking a proactive and detail-oriented Customer Service Advisor to join a well-established healthcare business supporting customers across the UK, Ireland, Sweden, Finland, Denmark, and Norway. This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities Process customer orders accurately and efficiently. Respond to customer enquiries and resolve queries in a timely and professional manner. Provide outstanding customer support to both internal and external stakeholders. Work closely with the central distribution centre to ensure timely dispatch of goods. Liaise with courier services regarding product returns and daily tracking requirements. Reconcile consignment stock audits and work alongside Sales Teams to resolve stock queries. Support inventory management activities, including monitoring expiry dates and coordinating returns of short-dated stock from hospital accounts. Collaborate with Accounts Receivable teams to resolve invoice queries and corrections. Prepare inventory reports and ad-hoc reports for internal and external customers. Ensure all documentation is authorised, processed, and filed in accordance with company procedures. Follow company processes and policies relating to quality, compliance, health & safety, and environmental standards. What We're Looking For Previous experience in a customer service, administration, or order processing role. Strong working knowledge of Microsoft Excel and Word. Excellent communication skills, both written and verbal. High level of accuracy and attention to detail. Strong numeracy and literacy skills. Ability to prioritise workload and meet tight deadlines. Confident working with multiple departments and stakeholders. Previous SAP experience would be advantageous but is not essential. What's On Offer? Competitive pay rate of 14.10 per hour . Monday to Friday working pattern - no weekends. Opportunity to work for a respected international healthcare organisation. Supportive and collaborative team environment. Immediate start available for suitable candidates. If you're an organised and customer-focused professional looking for your next opportunity, we'd love to hear from you. Apply today through Vibe Recruit. Vibe Recruit is acting as an Employment Business in relation to this vacancy.
Aug 20, 2026
Contractor
Vibe Recruit is currently seeking a proactive and detail-oriented Customer Service Advisor to join a well-established healthcare business supporting customers across the UK, Ireland, Sweden, Finland, Denmark, and Norway. This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities Process customer orders accurately and efficiently. Respond to customer enquiries and resolve queries in a timely and professional manner. Provide outstanding customer support to both internal and external stakeholders. Work closely with the central distribution centre to ensure timely dispatch of goods. Liaise with courier services regarding product returns and daily tracking requirements. Reconcile consignment stock audits and work alongside Sales Teams to resolve stock queries. Support inventory management activities, including monitoring expiry dates and coordinating returns of short-dated stock from hospital accounts. Collaborate with Accounts Receivable teams to resolve invoice queries and corrections. Prepare inventory reports and ad-hoc reports for internal and external customers. Ensure all documentation is authorised, processed, and filed in accordance with company procedures. Follow company processes and policies relating to quality, compliance, health & safety, and environmental standards. What We're Looking For Previous experience in a customer service, administration, or order processing role. Strong working knowledge of Microsoft Excel and Word. Excellent communication skills, both written and verbal. High level of accuracy and attention to detail. Strong numeracy and literacy skills. Ability to prioritise workload and meet tight deadlines. Confident working with multiple departments and stakeholders. Previous SAP experience would be advantageous but is not essential. What's On Offer? Competitive pay rate of 14.10 per hour . Monday to Friday working pattern - no weekends. Opportunity to work for a respected international healthcare organisation. Supportive and collaborative team environment. Immediate start available for suitable candidates. If you're an organised and customer-focused professional looking for your next opportunity, we'd love to hear from you. Apply today through Vibe Recruit. Vibe Recruit is acting as an Employment Business in relation to this vacancy.
Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Customer Support Specialist role based in the centre of Altrincham could be the perfect fit. We're recruiting for a fast-growing and ambitious business looking to expand their friendly team with a Customer Engagement Advisor. This is a genuinely rewarding role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life while also having the chance to earn up to GBP4,000 pa in bonuses. What will you be doing as a Customer Engagement Advisor? This is much more than a typical customer service role. You'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. Duties will include: Making outbound calls to customers who have enquired about the services the company provides (no cold calling!) Speaking with customers over the phone throughout the day, handling enquiries and following up warm leads Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections gently but confidently, guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Telesales Executive, Appointment Setter, Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, or in another telephone-based customer service role, we'd love to hear from you. You'll have: A confident, engaging and friendly telephone manner The ability to make outbound calls on a daily basis Experience in pensions, insurance, claims, or other financial services based industries would be interesting but is not essential A kind, compassionate and patient approach The ability to quickly rapport and gain people's trust to guide them to making an appointment Clear, easy-to-understand communication skills Confidence using a CRM system and managing your own workload A positive attitude What will you get in return for your work as a Customer Engagement Advisor? 26,000 - 30,000 salary The chance to earn 4,000 pa bonus Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Planned private medical cover as the business grows Join a supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Customer Support Specialist opportunity, we'd love to hear from you. Send us your CV today - we can't wait to speak with you! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Aug 20, 2026
Full time
Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Customer Support Specialist role based in the centre of Altrincham could be the perfect fit. We're recruiting for a fast-growing and ambitious business looking to expand their friendly team with a Customer Engagement Advisor. This is a genuinely rewarding role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life while also having the chance to earn up to GBP4,000 pa in bonuses. What will you be doing as a Customer Engagement Advisor? This is much more than a typical customer service role. You'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. Duties will include: Making outbound calls to customers who have enquired about the services the company provides (no cold calling!) Speaking with customers over the phone throughout the day, handling enquiries and following up warm leads Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections gently but confidently, guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Telesales Executive, Appointment Setter, Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, or in another telephone-based customer service role, we'd love to hear from you. You'll have: A confident, engaging and friendly telephone manner The ability to make outbound calls on a daily basis Experience in pensions, insurance, claims, or other financial services based industries would be interesting but is not essential A kind, compassionate and patient approach The ability to quickly rapport and gain people's trust to guide them to making an appointment Clear, easy-to-understand communication skills Confidence using a CRM system and managing your own workload A positive attitude What will you get in return for your work as a Customer Engagement Advisor? 26,000 - 30,000 salary The chance to earn 4,000 pa bonus Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Planned private medical cover as the business grows Join a supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Customer Support Specialist opportunity, we'd love to hear from you. Send us your CV today - we can't wait to speak with you! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Customer Service Advisor We are looking a passionate Customer Service Advisor to work for a wonderful well-known luxury retail brand. You will be joining an intimate, busy, customer service team where you will support customer queries to the highest possible standard, demonstrating empathy and exceptional communication skills. 25,000 starting salary Located at the HO in Biggleswade (free parking) Hybrid Working after 6 months probationary period, 2 days a week WFH Hours Mon - Thurs 9am -5pm and Friday 9am- 4pm This is a very busy and important role, predominantly dealing with high numbers of queries and at times complaints, via email and telephone. Duties include: Answering all product related customer service emailed enquiries and complaints, in a timely and professional manner Dealing with follow up calls and after sales queries from emails Escalating problems to the relevant department - technical/service/sales/product Logging and updating customer information and orders on the database Tracking and processing new orders and refunds Processing payments Entering orders, checking availability and prices of products Assisting with any general customer service administration Required Skills: Previous Customer Service experience Excellent verbal and written communication, an excellent telephone manner. Patience and the ability to remain calm Excellent interpersonal skills A quick learner, you must be able to multi-task and prioritise a busy workload A high level of spelling and grammar, as well as attention to detail Computer literate and well organised You should be able to work on your own initiative, as well as working as part of a small team and other departments. Please apply, get in touch to hear more TJEXE
Aug 20, 2026
Full time
Customer Service Advisor We are looking a passionate Customer Service Advisor to work for a wonderful well-known luxury retail brand. You will be joining an intimate, busy, customer service team where you will support customer queries to the highest possible standard, demonstrating empathy and exceptional communication skills. 25,000 starting salary Located at the HO in Biggleswade (free parking) Hybrid Working after 6 months probationary period, 2 days a week WFH Hours Mon - Thurs 9am -5pm and Friday 9am- 4pm This is a very busy and important role, predominantly dealing with high numbers of queries and at times complaints, via email and telephone. Duties include: Answering all product related customer service emailed enquiries and complaints, in a timely and professional manner Dealing with follow up calls and after sales queries from emails Escalating problems to the relevant department - technical/service/sales/product Logging and updating customer information and orders on the database Tracking and processing new orders and refunds Processing payments Entering orders, checking availability and prices of products Assisting with any general customer service administration Required Skills: Previous Customer Service experience Excellent verbal and written communication, an excellent telephone manner. Patience and the ability to remain calm Excellent interpersonal skills A quick learner, you must be able to multi-task and prioritise a busy workload A high level of spelling and grammar, as well as attention to detail Computer literate and well organised You should be able to work on your own initiative, as well as working as part of a small team and other departments. Please apply, get in touch to hear more TJEXE
Are you confident, customer-focused, and eager to grow within sales? We're recruiting for a growing, well-established business within industrial distribution, offering excellent progression and development. The Role Deliver outstanding customer service via phone, email, and face-to-face Handle enquiries, process orders, and resolve issues Identify and maximise sales opportunities Build strong customer relationships Support external sales and follow up on quotes About You Strong customer service background with some sales experience Confident communicator and team player Proactive, organised, and target-driven Good IT skills (Microsoft Office/CRM) What's on Offer Competitive salary + benefits Career progression and training Supportive team and positive culture A great opportunity to develop your career in a fast-paced, customer-focused environment. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 20, 2026
Full time
Are you confident, customer-focused, and eager to grow within sales? We're recruiting for a growing, well-established business within industrial distribution, offering excellent progression and development. The Role Deliver outstanding customer service via phone, email, and face-to-face Handle enquiries, process orders, and resolve issues Identify and maximise sales opportunities Build strong customer relationships Support external sales and follow up on quotes About You Strong customer service background with some sales experience Confident communicator and team player Proactive, organised, and target-driven Good IT skills (Microsoft Office/CRM) What's on Offer Competitive salary + benefits Career progression and training Supportive team and positive culture A great opportunity to develop your career in a fast-paced, customer-focused environment. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Technical Advisor Apprentice Saint Mellons £26,436 + Yearly Bonus + Excellent Benefits Yolk Recruitment are supporting a highly successful manufacturer in Saint Mellons, with the recruitment of a Technical Advisor Apprentice to join their experienced Technical team. You will need to be at least 18 years old to apply for this position. This is an outstanding opportunity for someone looking to build a long-term career within construction, engineering or manufacturing. Working alongside experienced Technical Advisors, you'll gain hands-on experience whilst completing a fully funded Level 3 Apprenticeship, developing the technical knowledge and practical skills needed to become a qualified Technical Advisor. You'll rotate across different departments, work alongside experienced professionals and gain exposure to the full project lifecycle, building the foundations for a rewarding career within the construction industry. This is what you'll be doing As a trainee Technical Advisor, you'll support the Technical team by responding to customer enquiries, assisting with technical calculations and learning how construction projects are assessed from concept through to installation. Your responsibilities will include: Responding to technical enquiries from customers, architects, contractors and installers via telephone and email. Providing product information and technical guidance under the supervision of experienced Technical Advisors. Assisting with technical calculations, including fastener and gutter calculations, whilst developing your understanding of building envelope systems. Learning how to review technical drawings and specifications, helping assess whether proposed construction details meet product performance and technical requirements. Supporting customers with technical queries throughout the design and installation process. Assisting site teams and Technical Advisors by providing drawings, technical documentation and project information where required. Attending Design Team Meetings (DTMs) and gaining exposure to live construction projects. Updating Salesforce and internal business systems, ensuring customer enquiries and project information remain accurate and up to date. Working closely with colleagues across Technical, Sales, Production and Customer Experience to develop a broad understanding of the business. Attending college as part of your Level 3 Apprenticeship and successfully completing all coursework and assessments. Maintaining compliance with Health & Safety, Quality and company procedures at all times. The experience you'll bring A genuine interest in office administrative based roles within construction, engineering, architecture or manufacturing. A least one year of experience within an office environment either administrative, technical drawings based or customer service within a manufacturing/ engineering/ construction environment. Excellent communication skills and confidence to speak with customers by telephone and email. Strong attention to detail with the ability to learn technical information quickly. Good organisational skills and the ability to manage multiple tasks. Basic IT skills, including Microsoft Office. A positive attitude with a willingness to learn and develop. Ability to work well within a team whilst using your own initiative. GCSEs (or equivalent), particularly Maths, English and Science. Desirable but not essential: Experience of CAD, architecture, construction or engineering through education, work placements or previous employment would be advantageous but is not essential. And this is what you'll get in return £26,436 starting salary Annual performance bonus Fully funded Level 3 Apprenticeship Structured mentoring from experienced Technical Advisors Monday to Friday days (40-hour week) 24 days holidays plus 8 bank holidays (Christmas shut down every year) Company Events throughout the year Genuine long-term career progression Exposure to multiple departments across the business Ongoing training and development Pension Free parking, free tea, coffee and fruit Fully functional on-site kitchen Are you ready to start your technical career? This role would suit someone who enjoys problem solving, communicating with people and learning how technical construction projects come together. Whether you're leaving college, have completed an engineering or construction qualification, or are looking to build a long-term technical career, this is a fantastic opportunity to join one of the UK's leading construction product manufacturers. Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities.
Aug 20, 2026
Full time
Technical Advisor Apprentice Saint Mellons £26,436 + Yearly Bonus + Excellent Benefits Yolk Recruitment are supporting a highly successful manufacturer in Saint Mellons, with the recruitment of a Technical Advisor Apprentice to join their experienced Technical team. You will need to be at least 18 years old to apply for this position. This is an outstanding opportunity for someone looking to build a long-term career within construction, engineering or manufacturing. Working alongside experienced Technical Advisors, you'll gain hands-on experience whilst completing a fully funded Level 3 Apprenticeship, developing the technical knowledge and practical skills needed to become a qualified Technical Advisor. You'll rotate across different departments, work alongside experienced professionals and gain exposure to the full project lifecycle, building the foundations for a rewarding career within the construction industry. This is what you'll be doing As a trainee Technical Advisor, you'll support the Technical team by responding to customer enquiries, assisting with technical calculations and learning how construction projects are assessed from concept through to installation. Your responsibilities will include: Responding to technical enquiries from customers, architects, contractors and installers via telephone and email. Providing product information and technical guidance under the supervision of experienced Technical Advisors. Assisting with technical calculations, including fastener and gutter calculations, whilst developing your understanding of building envelope systems. Learning how to review technical drawings and specifications, helping assess whether proposed construction details meet product performance and technical requirements. Supporting customers with technical queries throughout the design and installation process. Assisting site teams and Technical Advisors by providing drawings, technical documentation and project information where required. Attending Design Team Meetings (DTMs) and gaining exposure to live construction projects. Updating Salesforce and internal business systems, ensuring customer enquiries and project information remain accurate and up to date. Working closely with colleagues across Technical, Sales, Production and Customer Experience to develop a broad understanding of the business. Attending college as part of your Level 3 Apprenticeship and successfully completing all coursework and assessments. Maintaining compliance with Health & Safety, Quality and company procedures at all times. The experience you'll bring A genuine interest in office administrative based roles within construction, engineering, architecture or manufacturing. A least one year of experience within an office environment either administrative, technical drawings based or customer service within a manufacturing/ engineering/ construction environment. Excellent communication skills and confidence to speak with customers by telephone and email. Strong attention to detail with the ability to learn technical information quickly. Good organisational skills and the ability to manage multiple tasks. Basic IT skills, including Microsoft Office. A positive attitude with a willingness to learn and develop. Ability to work well within a team whilst using your own initiative. GCSEs (or equivalent), particularly Maths, English and Science. Desirable but not essential: Experience of CAD, architecture, construction or engineering through education, work placements or previous employment would be advantageous but is not essential. And this is what you'll get in return £26,436 starting salary Annual performance bonus Fully funded Level 3 Apprenticeship Structured mentoring from experienced Technical Advisors Monday to Friday days (40-hour week) 24 days holidays plus 8 bank holidays (Christmas shut down every year) Company Events throughout the year Genuine long-term career progression Exposure to multiple departments across the business Ongoing training and development Pension Free parking, free tea, coffee and fruit Fully functional on-site kitchen Are you ready to start your technical career? This role would suit someone who enjoys problem solving, communicating with people and learning how technical construction projects come together. Whether you're leaving college, have completed an engineering or construction qualification, or are looking to build a long-term technical career, this is a fantastic opportunity to join one of the UK's leading construction product manufacturers. Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities.
Warranty & Invoicing Administrator Location: Enfield, London Competitive Salary, 28,000 - 32,000 DOE Full Time Permanent Join a Leading Commercial Vehicle Dealership An exciting opportunity has arisen for an organised and detail-focused Warranty & Invoicing Administrator to join a busy commercial vehicle dealership operation. This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys working closely with service, workshop, and management teams to ensure warranty claims and invoicing processes are completed accurately and efficiently. The Role As a Warranty & Invoicing Administrator, you will play a vital role in supporting the aftersales department by managing warranty submissions, processing invoices, and ensuring all documentation meets manufacturer and company standards. Key Responsibilities Prepare, submit, and manage vehicle warranty claims. Ensure all warranty claims are processed accurately and within manufacturer guidelines. Review repair orders and supporting documentation for compliance. Raise and process customer, warranty, and internal invoices. Investigate and resolve invoice discrepancies. Liaise with Service Advisors, Workshop Controllers, and manufacturers regarding claim queries. Maintain accurate records and departmental administration. Support the wider service department with administrative duties as required. Assist in improving warranty recovery and reducing rejected claims. Candidate Requirements (Essential) Previous experience in Warranty Administration, Service Administration, or Invoicing. Strong attention to detail and accuracy. Excellent organisational and time management skills. Good communication and customer service abilities. Proficient in Microsoft Office and dealership management systems. Ability to manage multiple tasks within a busy environment. Desirable Experience within a commercial vehicle, truck, automotive, or dealership environment. Understanding of manufacturer warranty processes. Knowledge of invoicing and service administration procedures. What's on Offer? Competitive salary package. Ongoing training and development. Long-term career opportunities. Supportive team environment. Secure employment within a well-established commercial vehicle business. Apply Today Please ask for Skills Job ref: 53960
Aug 20, 2026
Full time
Warranty & Invoicing Administrator Location: Enfield, London Competitive Salary, 28,000 - 32,000 DOE Full Time Permanent Join a Leading Commercial Vehicle Dealership An exciting opportunity has arisen for an organised and detail-focused Warranty & Invoicing Administrator to join a busy commercial vehicle dealership operation. This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys working closely with service, workshop, and management teams to ensure warranty claims and invoicing processes are completed accurately and efficiently. The Role As a Warranty & Invoicing Administrator, you will play a vital role in supporting the aftersales department by managing warranty submissions, processing invoices, and ensuring all documentation meets manufacturer and company standards. Key Responsibilities Prepare, submit, and manage vehicle warranty claims. Ensure all warranty claims are processed accurately and within manufacturer guidelines. Review repair orders and supporting documentation for compliance. Raise and process customer, warranty, and internal invoices. Investigate and resolve invoice discrepancies. Liaise with Service Advisors, Workshop Controllers, and manufacturers regarding claim queries. Maintain accurate records and departmental administration. Support the wider service department with administrative duties as required. Assist in improving warranty recovery and reducing rejected claims. Candidate Requirements (Essential) Previous experience in Warranty Administration, Service Administration, or Invoicing. Strong attention to detail and accuracy. Excellent organisational and time management skills. Good communication and customer service abilities. Proficient in Microsoft Office and dealership management systems. Ability to manage multiple tasks within a busy environment. Desirable Experience within a commercial vehicle, truck, automotive, or dealership environment. Understanding of manufacturer warranty processes. Knowledge of invoicing and service administration procedures. What's on Offer? Competitive salary package. Ongoing training and development. Long-term career opportunities. Supportive team environment. Secure employment within a well-established commercial vehicle business. Apply Today Please ask for Skills Job ref: 53960
Bell Cornwall Recruitment
Sutton Coldfield, West Midlands
Assistant to Financial Advisor Sutton Coldfield (Office based) 30,000 to 35,000 depending on experience Ref: JC/BCR/32442a Bell Cornwall Recruitment are currently searching for an experienced Assistant to Financial Advisor or an PA / administrator with experience of working in a financial planning company to support the Independent Financial Advisors at a small, boutique financial planning firm in Sutton Coldfield. The firm offers a full financial planning service to its clients helping individuals, business owners and families plan for a secure financial future. The help with range of different 'products' from Pensions, Investments, Protection and more. What we're looking for This is not an entry-level position. We're looking for someone who can join the team and confidently manage the day-to-day administration within an IFA practice. You'll have: Essential: Previous experience working as a Financial Services Administrator within an Independent Financial Adviser (IFA) or financial planning firm. Experience using provider platforms and online systems to process new business, obtain valuations, manage existing policies and track applications. A good understanding of pensions, investments, ISAs and protection products. Excellent organisational skills and exceptional attention to detail. Strong communication and customer service skills. What you'll be doing Your responsibilities will include: Being the first point of contact for clients, providing a friendly and professional service by phone, email and in person. Managing advisers' diaries and arranging client meetings. Preparing client meeting packs, valuations and review documentation. Processing new business for pensions, investments, ISAs and protection policies. Submitting applications and ensuring all documentation is accurate and compliant. Monitoring applications through to completion and keeping clients and advisers updated on progress. Using provider platforms to obtain valuations, process transactions, request information and service existing business. Liaising with investment platforms, pension providers and insurance companies to resolve queries and obtain information. Preparing paperwork for annual reviews and ongoing client servicing. If you are an Assistant to Financial Advisor or if you have admin and secretarial experience from a financial planning firm please apply now! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Aug 20, 2026
Full time
Assistant to Financial Advisor Sutton Coldfield (Office based) 30,000 to 35,000 depending on experience Ref: JC/BCR/32442a Bell Cornwall Recruitment are currently searching for an experienced Assistant to Financial Advisor or an PA / administrator with experience of working in a financial planning company to support the Independent Financial Advisors at a small, boutique financial planning firm in Sutton Coldfield. The firm offers a full financial planning service to its clients helping individuals, business owners and families plan for a secure financial future. The help with range of different 'products' from Pensions, Investments, Protection and more. What we're looking for This is not an entry-level position. We're looking for someone who can join the team and confidently manage the day-to-day administration within an IFA practice. You'll have: Essential: Previous experience working as a Financial Services Administrator within an Independent Financial Adviser (IFA) or financial planning firm. Experience using provider platforms and online systems to process new business, obtain valuations, manage existing policies and track applications. A good understanding of pensions, investments, ISAs and protection products. Excellent organisational skills and exceptional attention to detail. Strong communication and customer service skills. What you'll be doing Your responsibilities will include: Being the first point of contact for clients, providing a friendly and professional service by phone, email and in person. Managing advisers' diaries and arranging client meetings. Preparing client meeting packs, valuations and review documentation. Processing new business for pensions, investments, ISAs and protection policies. Submitting applications and ensuring all documentation is accurate and compliant. Monitoring applications through to completion and keeping clients and advisers updated on progress. Using provider platforms to obtain valuations, process transactions, request information and service existing business. Liaising with investment platforms, pension providers and insurance companies to resolve queries and obtain information. Preparing paperwork for annual reviews and ongoing client servicing. If you are an Assistant to Financial Advisor or if you have admin and secretarial experience from a financial planning firm please apply now! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
We are recruiting on behalf of our client, a reputable dealership in Yeovil, Somerset, for the position of Service Advisor. This is an excellent opportunity for experienced motor trade professionals to join a well-established team and progress their career within the automotive industry. Benefits of the Service Advisor: Basic salary of 28,000 per annum based on a 42-hour week, with an OTE exceeding 35,000 through uncapped bonuses Brand accredited training and ongoing professional development Flexible working patterns designed to support work-life balance Generous long service awards and staff discounts Clear career progression pathways within the dealership Additional benefits include life assurance, cycle to work scheme, and employee assistance programmes Pension scheme with employer contributions 22 days annual leave plus bank holidays Monthly bonus scheme based on CSI, labour sales, additional work, and service plan sales Quarterly manufacturer scorecard bonus Fast progression opportunities for high performers Duties of the Service Advisor: Deliver professional, high-quality customer service during vehicle servicing and repairs Manage workshop communication, liaising effectively with workshop and parts departments Discuss additional work requirements and costs with customers in a clear and courteous manner Schedule and record vehicle work efficiently, maintaining accurate and professional communication Support the aftersales team with administrative tasks including file auditing, booking services, preparing orders, and invoicing Ensure a smooth customer journey from arrival to vehicle pickup, maintaining high standards of service Requirements of the Service Advisor: Proven experience in a customer-facing role within the automotive industry or similar sector Full UK driving licence Strong organisational and administrative skills Proactive, flexible, and able to work effectively within a team Excellent communication skills with a customer-centric approach as the Service Advisor Motivated and committed to delivering outstanding customer service Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Yeovil and Somerset, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.
Aug 20, 2026
Full time
We are recruiting on behalf of our client, a reputable dealership in Yeovil, Somerset, for the position of Service Advisor. This is an excellent opportunity for experienced motor trade professionals to join a well-established team and progress their career within the automotive industry. Benefits of the Service Advisor: Basic salary of 28,000 per annum based on a 42-hour week, with an OTE exceeding 35,000 through uncapped bonuses Brand accredited training and ongoing professional development Flexible working patterns designed to support work-life balance Generous long service awards and staff discounts Clear career progression pathways within the dealership Additional benefits include life assurance, cycle to work scheme, and employee assistance programmes Pension scheme with employer contributions 22 days annual leave plus bank holidays Monthly bonus scheme based on CSI, labour sales, additional work, and service plan sales Quarterly manufacturer scorecard bonus Fast progression opportunities for high performers Duties of the Service Advisor: Deliver professional, high-quality customer service during vehicle servicing and repairs Manage workshop communication, liaising effectively with workshop and parts departments Discuss additional work requirements and costs with customers in a clear and courteous manner Schedule and record vehicle work efficiently, maintaining accurate and professional communication Support the aftersales team with administrative tasks including file auditing, booking services, preparing orders, and invoicing Ensure a smooth customer journey from arrival to vehicle pickup, maintaining high standards of service Requirements of the Service Advisor: Proven experience in a customer-facing role within the automotive industry or similar sector Full UK driving licence Strong organisational and administrative skills Proactive, flexible, and able to work effectively within a team Excellent communication skills with a customer-centric approach as the Service Advisor Motivated and committed to delivering outstanding customer service Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Yeovil and Somerset, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.